Advanced Heating & Cooling Services, Inc.

Photo of Advanced Heating & Cooling Services, Inc.

Located in Zanesville, Ohio

Address: 435 Linden Ave, Zanesville, OH 43701, United States

Phone: +1 740-454-1259

Rating: 4.9

Services

  • On-site services
  • Repair services

Categories

  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning store
  • Air conditioning system supplier
  • Contractor
  • Heating contractor
  • Heating equipment supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-08 - Rating: 5)

    Great experience with new furnace and A/C install. Top-notch professionalism at every level. Everyone was courteous and respectful, taking every precaution to protect the cleanliness of our house. Also took the time to thoroughly explain each step of the process. Couldnā€™t be happier that we chose Advanced!

  • Review 2 (2024-11-25 - Rating: 5)

    Had a great experience we had Don and Brent they was professional, Friendly was on time ,Good on explaining what they was doing put everything where we wanted very happy with them they put in a new Gas furnace and Gas tank less water heater for us. Highly recommend them

  • Review 3 (2025-01-04 - Rating: 5)

    Had a great experience with Advanced. The guy made the time for me because of my work schedule and came immediately when I needed them. I had a Furnace/Air Conditioning put in. They did a real good job, no mess or clean up afterwards. They took care of it all. The guy did a very good job explaining the furnace and what its capacity is. They are well recommended.

  • Review 4 (2024-12-05 - Rating: 5)

    Our experience with Advanced Heating and Cooling could not have been better. The completed project is a great looking, finely tuned, perfect fit for our house. Their service is beyond expectations.Drew informed and guided us into really good choices. The installers, Don and Brent, are experienced and took artful care of every feature involved in the system. Talonā€™s metal work is so good, itā€™s striking.Communication was easy and the whole deal was above and beyond what youā€™d anticipate.

  • Review 5 (2025-01-06 - Rating: 5)

    We were having troubles with furnace. I installed new thermostat as first step in remedying non-heating issues.When issue wasnt resolved, I called Advance for help on Saturday. It is January and I was on the list for Monday. Austin (?) arrived on time. He worked at coming up with solution. He was knowledgeable, comfortable to talk with. He answered all my questions. Solution was to order new furnace and Air Condition to replace my 2004 unit that was malfunctioning. Grateful for Austins expertise. Glad I called Advance.

  • Review 6 (2024-11-22 - Rating: 5)

    Top notch service. I worked with Brian Pierce who was very courteous and prompt. He was able to arrange Lake to do the service call. Lake went above and beyond to get my furnace up and running. These guys are legit. I couldnā€™t be happier with their service. And even though it was an after hour call, I was very pleased with the price. I wonā€™t call any other place, and neither should you.

  • Review 7 (2024-11-19 - Rating: 5)

    I had a tech at my house in under an hour. Austin was very professional and efficient. He went the extra mile and not only fixed the problem he also fixed the cause of the problem. Once the furnace was working he did a check on the whole furnace to make sure everything was working like it should be. Advanced is a company I would definitely recommend!

  • Review 8 (2024-12-31 - Rating: 5)

    My technician was amazing!! He was so friendly and knowledgeable. He explained everything and even went out of his way to help me with some water in the crawl space. He was awesome.

  • Review 9 (2024-12-30 - Rating: 5)

    I was very satisfied with the installation of the new furnace. The two techs really know their stuff as there were several problems to deal with and they handled them all.Thanks to them and Brian for a job well done!

  • Review 10 (2024-05-02 - Rating: 5)

    Great installation on new furnace/air combo. Drew was very thorough on checking out and giving estimate.Installation team of Carter and Brent were great with attention to details and cleanup. New Trane is so quiet both outside and inside. From old to finished in a day and a half. Thanks also to the fabrication team. Looks wonderful.

  • Review 11 (2024-09-04 - Rating: 5)

    Josh did an outstanding job of getting our much needed (older) air conditioner working. Although it was not installed by Advance Heating & Cooling Services, they scheduled us for a quick service date! Thank you for coming out to Pleasant Valley Limestone, to get the office comfortable for us who work in there and for our customers. Highly recommend you guys!

  • Review 12 (2023-10-25 - Rating: 5)

    Josh did an awesome job fixing our furnace same day we called them. Have used Advanced Heating and Cooling multiple times and will continue to do so. I ended up going ahead and having the furnace and ac replaced as they were getting old. Don and Dusty were the ones that did the install. They did an amazing job with a very clean install...very professional...will not go anywhere else..Thanks to all 3 of you guys.

  • Review 13 (2024-12-12 - Rating: 5)

    I shopped around and did my due diligence, Advanced is the best in town! The cost is competitive and you get more for you dollar. Brian, Don, Brent, & Chalres were an awesome team to work with, they were efficient, friendly, and great at keeping me updated. Thanks, guys!

  • Review 14 (2024-12-10 - Rating: 4)

    I called Advanced Heating and Cooling with a problem with our furnace. They sent their technician out today. Lake arrived on time and listened to my explanation. He quickly identified what needed to be repaired and got our system running again.I would recommend Advanced to anyone who needs assistance.

  • Review 15 (2024-12-02 - Rating: 5)

    Advanced Heating and Cooling takes care of its customers. I had an issue with my furnace /humidifier and they responded immediately. The technician was extremely knowledgeable, professional and polite. Thank You!

  • Review 16 (2024-12-04 - Rating: 5)

    Our furnace quit the day after Thanksgiving, just as the temperatures dropped dramatically. When we called, we were told they had a day packed with appointments but theyā€™d try to work us in ā€” which they did! A technician arrived, diagnosed the problem, procured the needed part from a warehouse, and we had heat by late afternoon. Great service!

  • Review 17 (2024-10-08 - Rating: 5)

    All the staff Iā€™ve spoken to have been kind and caring. Itā€™s been nice to see a familiar face a year later. To me, that means the company treats their employees well and they stay long term. In turn, the employees are wonderful to work with. Lake has serviced our generator twice and would love to see him next year.

  • Review 18 (2024-08-28 - Rating: 4)

    Started off rough when trying to get appointment and part when we knew what the issue was. But when the technician arrived he was very kind, knowledgable, and quick. He arrived early and was able to get our AC up and running on the hottest day of the year

  • Review 19 (2024-08-28 - Rating: 5)

    Don and Dusty absolutely were the best . Both were polite, sweet, knowledgeable, informed,. We cant say enough good stuff about them. They really would be the two we would have to work on our furnace.These two men deserve the best award you guys give to your employees.And Advance was the first word out of several people mouth when I asked who was a GOOD FURNANCE COMPANY at the FIELDHOUSE.THANK YOU ALL FOR A WONDERFUL JOB.WELL BE RECOMMENDING YOU ALL WHENEVER WE GET A CHANCE.

  • Review 20 (2024-10-17 - Rating: 5)

    Professional, caring and trustworthy. Unexpected issue arose and they came out the next day, on a weekend, to make sure everything was in working order. Wonderful technicians! Would highly recommend for a job done right!!

  • Review 21 (2024-12-21 - Rating: 5)

    Iso very helpful. My heat had gone out last night and it was to be even colder tonight so I couldnt wait till Monday. They were quick to respond to my text for service and Christian was here within an hour and a half. Fixed my problem and now I have heat. Thank you so very much for your help!!

  • Review 22 (2024-08-13 - Rating: 5)

    From the initial visit with Drew to the installation with Don & Dusty this was absolutely a wonderful experience. These people really care about the work that they do and their commitment to the customer. We highly recommend Advanced for your Heating & Cooling needs.

  • Review 23 (2024-07-11 - Rating: 5)

    My Advanced Technician was not only skilled, but pleasant to work with as well. He didnā€™t leave until our air conditioner was up and running. We were very happy with our service.

  • Review 24 (2024-08-27 - Rating: 5)

    Advanced Heating and Cooling Services responded very quickly, efficiently, courteousily, and professionally to an emergency situation we had with our air conditioning system during one of the hottest weeks of the year. We could not have asked for better service.

  • Review 25 (2024-12-24 - Rating: 5)

    Lake was a blessing. He had our air conditioning running in no time. He was such a pleasure.Called Advanced Heating this morning when our furnace was not sounding right. Asked for Lake to service our furnace. He arrived in no time and fixed our problem. Thank you Lake and Advanced Heating.

  • Review 26 (2024-10-31 - Rating: 5)

    Austin did an excellent job diagnosing our heater issues and fixed them on the spot. Great, prompt service all the way around.

  • Review 27 (2024-07-29 - Rating: 5)

    CJ Williams was very helpful getting me in touch with Drew. Drew helped our family the next day coming down to look at our situation and getting us on the schedule for a new air conditioner. We have been very pleased with the unit and the staff at Advanced Heating and Cooling.

  • Review 28 (2024-12-09 - Rating: 5)

    Austin was a pleasure. He took time to track down issues we were having. Highly recommend Advanced if you want work done right

  • Review 29 (2024-06-22 - Rating: 5)

    When this heat dome hit several days ago, wouldnā€™t you know, the air conditioner just ran and ran; moving airā€¦.just not cold are. We called 1st thing only to learn that they were slammedā€¦..unless they had a cancellation it would be the next day. As it worked out I received a call 40 minutes later and they could meet me shortly thereafter. Their office staff was very courteous, as was the technician. Excellent serviceā€¦.very fair pricingā€¦..over all a great experience!

  • Review 30 (2024-10-22 - Rating: 5)

    Excellent job. Have used them for four years now. Always have been. The technician Josh did a fantastic job. Appreciate the service

  • Review 31 (2024-07-30 - Rating: 5)

    Our AC unit quit working the end of July on a Sunday - we called Monday am. During the busy season, Advanced had a tech here by 8 am Tuesday which we thought was pretty good after a weekend. Our tech, Josh, was professional, friendly & explained everything. He was also very kind to our nosey dogs. A capacitor was bad - the repair was quick & the cost was very reasonable. Because of a one year service contract with a different company that we had bought into because of a needed oven repair, a capacitor was replaced at a much greater cost last spring when that company returned for a free A/C check. Lession learned! We will gladly stick with Advanced Cooling & Heating for both yearly checks and any repairs when it comes to our A/C and furnace.

  • Review 32 (2024-08-08 - Rating: 5)

    I came home from work Tuesday to find the air conditioner had stopped working. I contacted Jim Crowley at Advanced and he showed up the next morning and fixed the AC unit! Jim and the crew at Advanced ALWAYS delivers! Thank you Jim and crew for always being there in time of need!

  • Review 33 (2020-10-11 - Rating: 5)

    Advanced Heating and Cooling located in Zanesville did an EXCELLENT job of installing our Trane AC and heating system in our home. When the representative came out to give us our estimate, he answered all of our questions, including ones we didnt know we had. He was the ONLY representative out of a total of 6 that left information about the units we were considering purchasing, and did an excellent job of explaining our options. When we did go forward with the purchase and install, his crew did a fantastic job with the install. They worked diligently for three days taking the time to make sure the unit was RIGHT, not just finished. After the install, they came back out to make sure that we knew how our new thermostat worked and helped us get it hooked to wifi and our phones, then set up an appointment for a technician to come out and run tests to make SURE the unit is running at complete efficiency! FANTASTIC JOB all the way around! HIGHLY recommend these guys!UPDATE - the tech came out to follow up as promised to calibrate the unit and make sure it was working at peak performance. As before, he was professional and did an excellent job of checking over our system and provided great information after he was done.

  • Review 34 (2024-11-05 - Rating: 5)

    Drew and his team are great to work with. Reasonable price and professional experienced technicians. I highly recommend them.

  • Review 35 (2024-06-14 - Rating: 5)

    Everything was fabulous! Austin arrived on time and my experience with Advanced was over the top good. He checked my home generator, ac, furnace and fuse panel. Very knowledgeable on everything and Iā€™m pleasantly satisfied with their service! Thanks again.

  • Review 36 (2020-06-24 - Rating: 5)

    We had Advanced Heating & Cooling come to our house to service both of our A/C units. The units have been serviced by another company the previous years and we thought everything was good. Greg did all of the normal testing and making sure everything was good electronically and then he showed me how dirty our A/C units were. He then took the time to take the units completely apart, clean them up, and put them back together. They both sounded like new machines...so much quieter and more efficient! Greg also took the time to hose off debris from the concrete and then coil my hose up when done. It is the little things Advanced Heating & Cooling which make the biggest difference. I was extremely impressed with the quality of work Advanced Heating & Cooling did and highly recommend them!

  • Review 37 (2024-09-28 - Rating: 5)

    Jim,s guys,,Mike and Nathen, did a super job!!!!!These guys are only going to do the best job,As a lifelong finish carpenter, the job is tight!!!Thanks again for awesome crew, Mike is a stickler for perfection!!! Iā€™d do six stars, if allowed!!

  • Review 38 (2022-03-03 - Rating: 5)

    Finding a trustworthy HVAC company can be stressful. We called Advanced Heating & Cooling after having ongoing issues with our furnace the last few years, but especially the last few months.Their service call tech, Ben, couldnt have been any nicer and more professional. He discovered and showed photos of the issue, and recommended a new furnace due to the age of our 1996 furnace. He carefully explained the issues.Drew on the sales team was fantastic and fit us with the right Trane furnace for our wants and budget. The install team was clean and courteous.Every single appointment they arrived early or on-time, which is impressive! Would definitely recommend if you want a professional experience and quality product installed.

  • Review 39 (2024-05-30 - Rating: 5)

    Advanced Heating and Cooling has wonderful service. My problem occurred the day before Memorial Day and I heard back from them very quickly after calling. They also responded on the chat. So great customer service. The technician who came (a day early because they had a cancellation which was even better) was friendly and explained everything to me. He took care of the problem in no time. I definitely would recommend Advanced Heating and Cooling.

  • Review 40 (2024-07-21 - Rating: 5)

    The service call went smooth. The young man that came out was very professional, and courteous. He listened to my questions, and answered them. Couldnt have asked for nicer person. Thank you.

  • Review 41 (2024-05-24 - Rating: 5)

    The technician from Advanced Heating and Cooling showed up on time, quickly diagnosed the problem and had our system repaired with new parts within a couple hours. Excellent communication and service from my first call until the job was done. Iā€™ll happily be recommending them to friends and family.

  • Review 42 (2024-02-17 - Rating: 5)

    The service technician Was very polite and knew what he was doing. And told us everything that he was doing. He was knowledgeable about everything he did. Advanced heating and cooling Service Is a great company to use. We have used them ever since we had a new air conditioning system put in. Any treaty list with respect.

  • Review 43 (2024-04-24 - Rating: 5)

    Advanced installed a new A/C unit and gas water heater. Everything was very professionally handled from the quote through the installation. Carter and Brent did an outstanding job installing both units. They were very professional and friendly and left the place cleaner than they found it. Great company to deal with and couldnt be happier that I chose them.

  • Review 44 (2024-11-06 - Rating: 5)

    Josh was prompt and thorough. Cleaned up any mess when changing fuel oil filter. Very happy.

  • Review 45 (2024-09-09 - Rating: 5)

    Called at 8 am for a residential service call. Tech was at my house at 9 am per my request. Was very knowledgeable and super helpful. Five stars

  • Review 46 (2024-06-18 - Rating: 5)

    These guys are great. Had dormar come out and requested they clean my unit. They didnā€™t clean a thing and tried to upsale me on a new unit. Advanced came out actually cleaned my unit explained everything to me exactly as they were doing it and made me feel like they werenā€™t just after my money but actually trying to help me solve a problem. Highly recommend them!

  • Review 47 (2024-10-10 - Rating: 5)

    The technician, Lake was great. He diagnosed and fixed the problem quickly and efficiently. I would highly recommend Advanced Heating and Cooling.

  • Review 48 (2021-10-22 - Rating: 5)

    Above and beyond.Our home is 22 years old. The original furnace and AC needed to be replaced. Advanced Heating and Cooling moved the location of the AC (evaporator coil) to a location out of sight for guests and visitors. The technicians found the induction motor in the furnace supplied by Trane that was not up to their standards. They contacted Trane, obtained a replacement motor, and installed it.The team at Advanced including Drew, the technicians, and the office staff communicated the schedule very well. Their team took the time to answer all of our questions throughout the process.We highly recommend Advanced Heating and Cooling Services.

  • Review 49 (2023-10-18 - Rating: 5)

    We had Advanced heating and cooling put in a new furnace and air conditioner . Don and Dusty were friendly and efficient. Very nice guys. I had them leave the boxes for the grandchildren to enjoy. Lol

  • Review 50 (2024-06-22 - Rating: 5)

    Outstanding service on a weekend. Air conditioning out during heat index warning weekend. Placed call and had a tech very quickly with great repair time. Management and technician were super responsive and professional.

  • Review 51 (2023-07-11 - Rating: 5)

    I had to replace my air conditioner and furnace. Drew came right away, was professional, kindly answered all of my questions and explained the options. The installers, Carter and Brant, were always on time and respectful of my home. They left everything spotless. The system has been working quite well, keeping up with the extreme heat were having. Im very impressed with Advanced and will recommend them to family and friends.

  • Review 52 (2025-01-06 - Rating: 5)

    Advanceds technician came out in 4 of snow covered roads to fix my furnace. The young man, Christian, had the parts needed and repairs done in record time. I couldnt be more satisfied !!!

  • Review 53 (2024-05-03 - Rating: 5)

    Christian did such a wonderful job trying to figure out my air conditioner concern.I really appreciate all of my questions being answered and explaining things to me so I can have a better understanding of the parts and how the air conditioner runs in case problems arise in the future with it. I really appreciate his professionism and treated me as a valued customer. Bryan was wonderful yesterday too.He was very knowledgeable and treated me like a valuable customer.He spent time researching answers for my situation so I could create a great plan of action to resolve my air condition problems

  • Review 54 (2024-02-06 - Rating: 5)

    Your technicians were efficient and personable. They installed two Trane digital thermostats to my existing older furnaces. These were to match the new furnace #3 & thermostat that you installed last summer. I love that I can control my entire home heating/cooling from my phone. Great job!

  • Review 55 (2024-07-05 - Rating: 4)

    Christian is always wonderful! Hes a great asset to your company. As far as the company itself, you really need better communication.

  • Review 56 (2023-04-12 - Rating: 5)

    If you are looking for someone to work on your heating or air conditioning unit; I highly recommend this company. We needed to replace our air conditioner. I researched several companies and had 5 different quotes. Advanced Heating & Cooling were not the cheapest nor the most expensive. Drew, the rep we worked with, provided quality detailed answers to my questions during the interview process and I had lots of questions. He was definitely informed about the product he was representing. I asked him to work with me on the cost and he did. The installation went very smoothly and the installers were professional. A few days later we had a problem with the furnace not working and they were out within a few hours to look at the problem. It was not clear if it was connected to the air conditioner being installed, but they fixed it anyway immediately, and at no cost to us. There were no questions or issues about it. I truly appreciated the way they handled it and think it is the cornerstone of a good company that can respond quickly and positively when a problem surfaces. I think they are an excellent company and will contact them when we are ready to replace the furnace.

  • Review 57 (2023-08-29 - Rating: 5)

    We had a new air conditioner installed. Advanced was very professional and pleasant to work with. The service man was very friendly and went above and beyond to try to help. Brian Pierce was very efficient with the quote and making sure the air conditioner was installed. The installers did there job quickly and carefully. Would recommend to anyone!

  • Review 58 (2024-09-26 - Rating: 5)

    Shawn (I think was his name) did a great job and was very kind! Very polite young man! šŸ˜Š

  • Review 59 (2024-05-17 - Rating: 5)

    Very professional from the time we call to make appointment for our heat pump maintenance, to the minute the technicians show up on time, explains everything that needs done and benefits of keeping our maintenance up to date. I have this done twice a year and every technician we have ever had has always been very knowledgeable and professional..Office staff always takes time to listen to my concerns when I call in. Thank you Advance customer for lifeā€¦

  • Review 60 (2023-11-30 - Rating: 5)

    I recently had Advanced come and install a new furnace and air conditioner. The 30 year old furnace we had finally quit on a 20 degree night. The next day after I called, Mike and Nathan came and removed the old furnace, installed a new one, we had heat in 6 hours. They worked well together, even skipping lunch, Nathan enjoyed some cookies I gave him though. šŸ˜ To say the least I was impressed. Trey was very informative, the quote was right on the money. I have used Advanced for over 15 years at our church which has 5 furnaces. Josh Robinson, an excellent tech, has saved us lots of money through the years by correct diagnosisā€™s. I highly recommend Advanced HVAC.

  • Review 61 (2023-10-05 - Rating: 5)

    Advanced, a local family owned business, installed our original GeoThermal unit 17 years ago. Their service was wonderful then. Now, anytime we have needed service we have always called them. They are always on time as promised and very helpful in trouble shooting any issue. I recommend them for any heating and cooling issues! Thank you!!!!

  • Review 62 (2024-03-20 - Rating: 5)

    Christian was professional from the start. Knowledgable about my system and took time to explain each step in doing what needed done. Didnā€™t try to oversell or mislead in any way. Iā€™ve used Advanced Heating and Cooling in the past with excellent results. Would never use anyone else.

  • Review 63 (2024-04-12 - Rating: 5)

    He was on time and explained what was going on and what was going to be done. Very professional. He had a great personality. Thank you.

  • Review 64 (2023-09-14 - Rating: 5)

    Dustin and Don did a great job on the installation of my new Mitsubishi Hyper Heat 1.5 ton mini split! They explained their tasks and sought my review / approval at each step of the process, inside and outside. I can barely hear my new Mitsubishi mini split as it efficiently manages temperature, humidity and cleans the air in my home. My thanks and praise to everyone at Advanced Heating and Cooling!

  • Review 65 (2020-12-17 - Rating: 5)

    My furnace was not working last night. I was worried I would have to replace it. Today Christian found these wasp nests stuck in the air intake, the root cause of the problem. He cleaned out the intake and the furnace was heating the house within minutes. I highly recommend Advanced Heating and Cooling.

  • Review 66 (2024-01-15 - Rating: 5)

    The technician that came to our house was knowledgeable and friendly. He was willing to spend the time figuring out where the mysterious noise that we sometimes heard was coming from. Iā€™d highly recommended Advanced Heating & Cooling to others. Very reasonably priced.

  • Review 67 (2024-01-29 - Rating: 5)

    I had a great and painless visit from Advancedā€¦.they did a service check on my Generac! Showed up on time, completed work in a timely manner, very polite and was super when my dog got out. He got him back in the house! Thank you so much! Also, he explained exactly what he did! šŸ‘

  • Review 68 (2024-12-16 - Rating: 5)

    The service man was on time, knowledgeable and very helpful. Advanced is my only call for service!

  • Review 69 (2024-10-31 - Rating: 5)

    I was very pleased with the prompt response I received from Advance...They were at my residence within 2 hours of my call..

  • Review 70 (2024-06-04 - Rating: 5)

    Weve had our new AC and Furnace unit for a little over a month now and all I can say is thank you! Working with Drew was an absolute breeze and pleasure! He was so polite and professional throughout the entire process. He never hesitated when I asked a question and always had an answer with a smile and a laugh. We had a little hiccup with the original furnace that was supposed to be installed, but Drew walked us through the changes and again, answered the million questions I had with ease. Every interaction I have had with this company has been great and positive... From the staff who helps set up our maintenance appointments, to the staff who calls us afterwards to make sure everything went well. Great service, great company, and you guys have life long customers in us. Thank you!!

  • Review 71 (2023-08-16 - Rating: 5)

    Technicians Carter Locke and Brant finished installing my new Trane system today. The installation looks super clean.They were extremely professional, and answered every question I had.I am more pleased than I had expected to be! What a difference it has made so far.They cleaned up my old furnace and a/c unit, itā€™s cleaner than before they came.If I could give them six stars I would!

  • Review 72 (2023-08-01 - Rating: 5)

    From the start of the process with Drew coming out to give estimates and multiple options through the install with Dusty and Don it was a great experience! I never felt pressured into a solution and the guys did a great job cleaning up and making everything look great!

  • Review 73 (2023-07-27 - Rating: 5)

    Christian was great ! He was on time friendly and great with our dogs!! He kept us informed of everything he was doing. We really appreciated his professionalism. He cleaned everything up and left it just how he found it!! I highly recommended requesting Christian when you need your next service!!

  • Review 74 (2024-10-01 - Rating: 5)

    I chose Advanced Heating and Cooling over other area(not in my county) Generac dealers. #1 reason being I believe in using local businesses for my services. From the beginning I found Avanced Heating to be punctual and thorough. Now three years later I trust that my Generac dealer will take care of me when I need maintenance. You cant go wrong with Advanced Heating and Cooling for your needs ! Thanks team! Great !!!

  • Review 75 (2023-07-20 - Rating: 5)

    Advanced Heating & Cooling first installed a brand new boiler zoned heating system (6 zones !) and hot water heaterā€”and they did such a good job we asked them back the next year to replace our air-conditioner. Different teams, but equally professional and a joy to have on the job. Now we have them taking good care of our systems with regular maintenance visitsā€”and the same friendly and professional service!

  • Review 76 (2023-07-12 - Rating: 5)

    My tech today was Taylor and he was polite and very professional. He took the time to explain everything to me and answered all my questions patiently. The bill was reasonable for the time expended, and I would recommend this company to others. They will be my go-to for heating and cooling after this.

  • Review 77 (2023-02-09 - Rating: 5)

    The team from Advanced Heating & Cooling Services installed a new hot water tank at my residence. Right from the start they were excellent. Brian came to the house within two days of contact and gave me an estimate and Carter and Pat were there the following week for install. Even talking to Debbie, the individual that took my first contact call was kind and helpful. I highly recommend this agency for all heating and cooling Servies. Great and appreciative team!Thank you so much for all you do,Jillian McNeal

  • Review 78 (2024-08-01 - Rating: 5)

    Professional installation and prompt service call response - very satisfied with product and AHCS - highly recommend their services!

  • Review 79 (2024-01-03 - Rating: 5)

    My experience with Brian Pierce of Advanced Heating and Cooling was excellent. He was very professional and knowledgeable and I would never hesitate to recommend this company to anyone in need of HVAC repair or install.

  • Review 80 (2024-09-03 - Rating: 5)

    I use them for generator maintenance. They are always friendly. Highly recommended.

  • Review 81 (2024-11-04 - Rating: 5)

    Friendly and knowledgeable. Did a great job! Highly recommend! Thank you.

  • Review 82 (2023-07-21 - Rating: 5)

    Don and Dusty replaced a 20+ year ac unit and furnace in less than two days. Within minutes my house was cooler. My daughter doesnt sweat and this was a necessity for our family. They both did an excellent job, were professional and answered any questions I had. Thank you!!

  • Review 83 (2023-02-03 - Rating: 5)

    Had them install new air&heat system almost 4 years ago.was extremely pleased with entire process.Fair pricing and upfront with info about selection of equipment. No problems since then as system has had no problems. Continue to purchase filters and maintenance from them. Employees have always been very pleasant and helpful.

  • Review 84 (2020-05-13 - Rating: 5)

    We are so glad we chose Advanced Heating & Cooling Services, Inc. to install our new furnace.Drew and the installation crew were very courteous and knowledgeable.Our installation went smoothly. They took care of everything from helping with our selection, installation, instruction of operation, and even clean up.They made sure our questions were answered and our needs were met.We definitely will be recommending Jim and his staff to others!

  • Review 85 (2019-11-16 - Rating: 5)

    We had our furnace and AC replaced a couple years ago. We had 2 other quotes and decided to go with Advanced for the install. We are so happy we did. The system they installed is amazing and way more efficient than our old system, so I am glad we went with their recommendation. The service techs took excellent care of my home, and they were very friendly, professional and helpful. My husband was at work for part of the install, so I was home alone for part of it. Both techs showed me how to work everything, and I never felt uncomfortable. Being a female, that says a lot. Follow ups and service maintenance has also been top notch. We will definitely use them again.

  • Review 86 (2021-12-15 - Rating: 5)

    This was my first heating/cooling system I had to replace. I found the process to be very seamless by going with Advanced Heating & Cooling Services. I had 4 different individuals come out from initial consultation to installation and follow up. The communication was very well. Questions were answered and they were thorough in explaining everything from maintenance to functionality. It has truly been a good experience and I felt like the company was always representing my best interest. Happy customer here...

  • Review 87 (2021-02-17 - Rating: 5)

    On a blistery Sunday morning, I lost heat in my new home. After calling companies across the county with little feedback, I contacted Advanced. They were there within the hour, and Josh had me up and running in three hours. He was extremely professional, communicative, and helpful. I felt comfortable with him in my home, and I could tell he was fixing my furnace with care-especially on a weekend day! Additionally, he shared a detailed invoice and pictures, so I knew exactly what was fixed. When we scheduled him back for maintenance, Jackie in the office contacted me first thing to schedule an appointment that worked for my schedule. I will continue to use Advanced for all of my heating and AC needs. They are extremely professional, on-time, and thorough. Five+ stars!

  • Review 88 (2023-04-05 - Rating: 5)

    Christian came out and replaced the exhaust vent cap on my house. High winds had done some damage in the area and blown it off. His attention to detail was impressive. He offered to take the cap to their sheet metal shop to try to repair it. When that wasnt possible, he took the time to ensure that the new cap was level and secure. I really appreciate someone who is professional in their demeanor and takes the time to do the job right.

  • Review 89 (2020-02-07 - Rating: 5)

    Advanced and their staff did a wonderful job. The Technicians (Don and Austin) were very knowledgeable, friendly, professional, and took the time to go over what caused the old system to fail. Jim and Drew were very thorough with the post install inspection and instructions. No one is ever excited about buying a new heating or cooling system but the team at Advanced made it an easy experience. Do not hesitate to give them your business- you wont regret it

  • Review 90 (2020-11-02 - Rating: 5)

    We recently decided to upgrade our AC and furnace systems that were nearly 30 years old. Drew came out to look at our current system and provide us with two options for new systems. He was very thorough and we felt comfortable and informed with our decision. The installation team was friendly, clean, and quick! Drew came back after the installation was complete to review everything with us. We highly recommend Advanced. Thanks for everything!

  • Review 91 (2022-02-08 - Rating: 5)

    I searched for weeks for a company to come up with a solution for a failing Geothermal system. I contacted a number of providers some would not consider the job others were wildly high in extra cost to change from Geothermal to electric. Drew came out and did an excellent job of assessing what we had listened to our needs and came back with a very reasonable quote. The actual technician were prompt courteous professional and in a couple of day I had a perfectly warm home. Thanks to Drews extra attention and explanation of how best to utilize the dampers and running the system properly I dont have frozen areas and burning infernos elsewhere. I cant wait to see how this is in the summer. I will be sure to update here.

  • Review 92 (2022-07-19 - Rating: 5)

    We were quoted an enormous amount for a new ac and was also told we needed a compressor for our current unit from another company. Fortunately we know Jim Crowley and he personally came out to take a look at our unit. He checked and cleaned our unit and also replaced a sensor. It then began to operate correctly. He informed us that our compressor is fine and our current unit is in great shape. Iā€™m so glad that we didnā€™t listen to the other company and that we relied on Jim Crowley and Advanced Heating and Cooling.

  • Review 93 (2020-07-23 - Rating: 5)

    I had Advanced Heating and Cooling install a new furnace and AC unit. Everyone was very professional, knowledgeable and thorough. Made selection of the units an easy decision.You wouldnt have known they were even here although they ran new electric, gas lines, and installed new returns! The place was cleaned spotless.Been using them for my routine checkups ever since. Put your trust in this company and youll never regret it!

  • Review 94 (2021-04-09 - Rating: 5)

    They were professional . When i had a question or needed something I got ahold of Drew & it was done. Had both new heating & air systems installed in a day & a half. Very neat, clean & thorough. Would highly recommend them to anyone. Best part is they offer interest fee loans through a company to help out with the cost. High quality products at a great price.

  • Review 95 (2020-08-03 - Rating: 5)

    We had Advanced Heating and Cooling install a new furnace and air conditioner for us, replacing our 23 year old system. They were great throughout the entire process. We were given a couple different options and lots of information which helped us in the selection process. Installation was great and went smoothly. They cleaned up after themselves and checked back in even after installation. Very satisfied with the entire team. Would highly recommend!

  • Review 96 (2024-11-18 - Rating: 5)

    Christian was a professional and knowledgable tech.Resolved the issue quickly.

  • Review 97 (2020-02-14 - Rating: 5)

    We contacted Advanced In the hope they could help get our furnace replaced. Drew showed up on time , provided a value based estimate . We signed on the spot. They provided a schedule and showed up on time ,provided a great installation , and did everything they committed to on time and no surprises.We are very pleased with the service and professionalism and are already working with them on our next project.You cant go wrong with Advanced !

  • Review 98 (2021-12-09 - Rating: 5)

    Christan was so helpful and ready to go. He offered to take my trash out for me as I was having trouble walking that day and was complaining how I needed to change it. Advanced heating and cooling got a quality young man with this one. This type of guy you want to be at your birthday party. He did a great job on the service repair and even put back some totes he had to move to do the repair. Thanks Christan! Keep up the great customer service.Don out

  • Review 99 (2021-02-17 - Rating: 5)

    Had some problems with the display on my thermostat display. Called Judy that morning and she had a very friendly, professional tech out the very same day to replace. He even removed the old thermostat from the app on my phone and added the new one for me without even asking him to. Just as it was when they installed my new heating & cooling system a few years ago, their service is unmatchable. Absolutely will always be a fan of the great staff Jim and Jackie have. Keep up the good work!

  • Review 100 (2023-04-28 - Rating: 5)

    My parents had lived in their home for 64 years and unfortunately my dad had never replaced the original gas furnace. I guess he felt he knew enough about it to keep it going AND HE DID. Over the years he added air conditioning and changed the fan out once or twice, but that was it. Last year, the basement flooded and the rusty old furnace and hot water heater took their final hit. I was looking after the house remotely (7+ hours away) and needed to depend on the furnace to get the home safely through the coming winter months (without a pipe freeze). I did a lot of online research and asked around with my parents neighbors and what few folks I still knew in Zanesville and came up with Advanced HVAC on my short list of companies. They were both a Trane and a Rheem dealer and I was familiar with the quality of those products in my own home. Since I was starting this process in late September I was worried whether I could find, quote, negotiate, schedule and install brand new equipment by the time temperatures dropped. Fortunately Advanced was my first call and I never looked back. Drew Williams (the hardest working guy in Zville HVAC) swept me up, got me quoted, gave me options to reduce costs, and assured me that Advanced could get the job done by early November (only 4 weeks after the purchase decision).Thats what happened! Further, the house was unoccupied and full of nice things but the staff of Advanced proved worthy of my trust (and I believe also... Yours). One more thing: there was a small 2nd furnace (Lennox) added for an addition on the 1st floor that had not worked properly for years. Separately, an Advanced Service Technician fixed it (new ignitor) while the main installation occurred downstairs. All went without a hitch at the same time.My experience with Drew and other staff members I spoke with, Tanner (Service Dept.) and Debbie (Office), were professional and top-notch.SUMMARY RATING = 5 STARS

  • Review 101 (2022-10-28 - Rating: 5)

    Every year they place a raffle for Veterans to win a new furnace and I won. I was overseas on a deployment when they chose me. I couldnt be anymore happier and they are great people to have work on your important housing needs to stay warm or cool. I will definitely use them on the future if needed! Highly recommended this company!

  • Review 102 (2021-12-31 - Rating: 5)

    I was having some HVAC issues a while back and after doing some research I chose Advanced to work on my unit and it was a great decision. The whole process was very professional. The gentleman that came out to look at it was Christian Ross. He diagnosed the problem quickly and explained to me the issues in simple terms so I would understand what was going on with it. Great service- I would specifically ask for Christian if I need any further work done on my unit.

  • Review 103 (2022-06-17 - Rating: 5)

    Jim and his crew have done all our heating and cooling installs at our shop. They have always went the extra mile to ensure we got the best finished product. Even down to painting our gas line that was ran with matching paint for our building, and pouring a concrete pad for our new unit in our showroom to give us the best possible finished product. Jim was on site daily coordinating everything.

  • Review 104 (2024-05-01 - Rating: 5)

    I highly recommend Advanced Heating and Cooling. The technician that came out today was very professional, friendly, knowledgeable and punctual! Couldnt ask for better service!

  • Review 105 (2020-08-06 - Rating: 5)

    Top notch business from the 1st phone call and completely through the install. Searched online, filled out request form and was contacted the very next day.Drew Williams came to the house and discussed my needs. He then walked me through the process. Very professional and pleasant person.I was given a formal quote by mail and he personally contacted me again. I told him that I was getting some more quotes and that I would get back to him.After doing my research, it was an easy decision to go with Advanced Heating and Cooling. I called Drew back and set up the install. He give me a date and the rest is history. Started when he said and finished when he said. Very professional job, down to the last fastener installed. The techs were knowledgeable and friendly, answered any questions I asked.I would highly recommend the Advanced Heating & Cooling team.

  • Review 106 (2023-07-12 - Rating: 5)

    Had the pleasure of meeting Lake this morning while he was performing our first maintenance service. VERY polite and it is obvious he takes great pride in his work. Job well done and thank you again Lake!

  • Review 107 (2021-02-17 - Rating: 5)

    Advanced continues to be my referred choice for servicing my hot water boiler heater. Greg Martin is fantastic at diagnosing and educating me on mechanism and self diagnosis, as boiler system sometimes require some attention. I couldnt be happier with the service and professionalism they offer. Aside from that, I have worked with Advanced on the commercial construction side for years and its always a pleasure dealing with them and the fact that they understand the time constraints and quality expectations that follow any commercial project. Highly recommended.

  • Review 108 (2024-06-26 - Rating: 5)

    The Tech was right on time. He was courteous and knowledgeable. Got our AC up and working!

  • Review 109 (2019-04-26 - Rating: 5)

    Drew and his team were awesome from beginning to end. Drew made sure I was comfortable with every step of the process, with our gas heat home conversion. The install team were professional and their quality of work is unmatched. I know we are in great hands moving forward with our new system. I would recommend Advanced Heating and Cooling for any and all of your HVAC needs.

  • Review 110 (2024-02-29 - Rating: 4)

    Service man was very polite and very neat. Helped me to understand how to check my electronic filter I recommend Advanced Heating and Cooling.

  • Review 111 (2020-12-30 - Rating: 5)

    Our downstairs gas vented fireplace would light but the flame height was extremely low. I cleaned out the fireplace down to the burner assembly but there was still no flame height. So I called Advanced Heating and Cooling to come out and take a look at it.Josh arrived and was very professional and even wore a mask and shoe covers. He verified that there was sufficient gas pressure coming into the system and then found the problem was due to spiders crawling into the orifice as well as the 90Ā° elbow from the supply line. After cleaning these out and reassembling everything, the fireplace worked great.I have used this company before and they have never disappointed.Thank you Josh and Advanced Heating and Cooling! Job well done!

  • Review 112 (2024-08-31 - Rating: 5)

    Very happy with the work. Austin and Brandon were very personable and professional. We appreciate their honesty and great work!

  • Review 113 (2024-08-27 - Rating: 5)

    Everyone I spoke with were super friendly! They were able to get me on their schedule very quickly. Showed up on time, explained exactly what was being done, cleaned up nicely when finished. Iā€™m extremely pleased with this company and will continue to use them in the future.

  • Review 114 (2022-06-09 - Rating: 5)

    Drew and his crew did a fantastic job installing our tankless water heater. The price was reasonable. Drew checked in after the install to ensure we were happy with our new water heater.

  • Review 115 (2020-07-14 - Rating: 5)

    These guys are top notch, honest, friendly, courteous, and professional. They completed a complex installation of attic HVAC system for us.Their work was immaculate. Excellent followup after install to make sure we were satisfied and system was working properly. I would absolutely recommend their service to anyone.

  • Review 116 (2020-12-16 - Rating: 5)

    Drew did an amazing job explaining what we needed, he was professional and took his time to explain their AMAZING 0%/3year payment plan. As he walked in my house he stopped and put covers on his shoes, I wouldnā€™t have cared if he didnā€™t but it just proved that Advanced Heating and Cooling takes extra steps to ensure their customer service is satisfactory.

  • Review 117 (2022-06-09 - Rating: 5)

    Excellent service. Professional! They went well beyond what I expected and even replaced part of my walk to do the job properly. Left my house in perfect order. Advanced heating and cooling has a great reputation in our area

  • Review 118 (2021-08-09 - Rating: 5)

    I had a different company look at my ac they added freon then said I needed a new one to the tune of $9000. So I called Advanced for a second opinion Greg showed up and said everything is repairable hooked up his gages and said its way over charged with freon. He took some out and made a few adjustments now its working great. I asked if they did service contracts he gave me the brochure looks like a winner. Definitely who I will call from now on.

  • Review 119 (2022-06-11 - Rating: 5)

    Had nothing but a positive experience working with Drew and co. They were professional, punctual and very communicative during the entire process.Install went smoothly.Canā€™t recommend these guys enough.Good experience from beginning to end.Highly recommend.

  • Review 120 (2024-11-24 - Rating: 5)

    We are very happy with the prompt responses and services received. Professional team and would highly recommend to all.

  • Review 121 (2023-02-28 - Rating: 5)

    This is my second home having Advanced install a new furnace and AC. They are very professional and friendly. They arrive when they say they will and they do a great job. I am very pleased with the products they sell and their installation.

  • Review 122 (2022-02-02 - Rating: 5)

    We recently had Advanced replace our hot water tank with a Navien tankless heater. Drew texted the morning of the installation to let us know the techs were on their way. The two techs Dusty and Lake were very friendly and efficient. They took the time to explain the layout and controls of the unit. I would definitely use Advanced services in the future.

  • Review 123 (2024-07-05 - Rating: 5)

    Our tech, Lake, was right on time, professional and friendly. He fixed the problem and explained what he did and why. Our dog doesnā€™t like men and strangers but he took to Lake immediately. I highly recommend Advanced. Weā€™ve used them for years.

  • Review 124 (2020-12-16 - Rating: 5)

    We could not be happier with the work performed by Advanced Heating & Cooling Services in Zanesville Ohio. Installing our new units involved two furnaces, two thermostats and two hot water heaters. I would highly recommend this company for any HVAC needs. The guys were friendly, professional and very conscientious about getting the job done right. Trey was upfront and honest on the original visit and let us know what we needed and more importantly, what we didnt need. No pressure to sell us something higher priced or oversized just to make a sale. Even more impressing was the initial estimate was the end of job total. It is always a pleasure to see professional performance. Thank you so much.

  • Review 125 (2020-11-25 - Rating: 5)

    Doug, the HVAC tech, was extremely professional, honest and very easy to talk to. He was informative and helped us make decisions. He also loved our 4 dogs, petted them and let them kiss him to oblivion. Would absolutely recommend this company.

  • Review 126 (2021-03-26 - Rating: 5)

    We couldnt be happier with the work advanced heating and cooling did! Drew, Garry and Dusty were both personable and professional. Being first time home buyers, not knowing where to start, they walked us through everything. They even left the big boxes for my children to play with because whats more fun than boxes! They even cleaned up so well when they were done that I wouldnt have noticed they were here if it wasnt for the shiny new furnace and central air.

  • Review 127 (2024-10-30 - Rating: 5)

    I have used advanced heating and cooling since 2013 when they installed my new furnace and air conditioner. I have a maintenance agreement with them for summer and winter maintenance and I have never been disappointed. They are polite, professional and at times go above and beyond. I would highly recommend them!! šŸ¶

  • Review 128 (2022-08-01 - Rating: 5)

    Pat, Carter and Talon did an awesome job installing my whole house generator. Drew, my salesman was nice and helpful. Would recommend for sure!!! Left no trash behind and very professional. Thanks again guys!!!

  • Review 129 (2021-12-08 - Rating: 5)

    Drew was AMAZING to work with. He gave us a quote and stuck to it. His employees came out to our house, they were on time and professional. Our tiny place for our new system created a challenge for them but they had solutions and were still done in the time frame they allotted. I highly recommen them for any and all your AC or Heating needs!!

  • Review 130 (2022-07-12 - Rating: 5)

    The crew that came out to install my furnace and central air were very professional and knowledgeable. They explained all my new equipment and were very polite and kind. Would highly recommend them.

  • Review 131 (2024-06-06 - Rating: 5)

    Lake was very knowledgeable. Found the problem right off the bat. Very nice to deal with him, and your company very good review.

  • Review 132 (2022-03-03 - Rating: 5)

    Got an estimate for a new furnace and duct work. Drew Williams is a very professional and informative salesman. I was really impressed with him. I would recommend this company to anyone looking for HVAC work to be done.

  • Review 133 (2019-11-21 - Rating: 5)

    Advanced Heating and Cooling offers top notch service and top notch equipment. I struggled to figured out how to set my thermostat after I had a new system installed, and Jim came back asap to help me set it figure it out. Jim and Jackie are great people who really care about providing a good product and service in our community. Plus, they have a really cute little 3 legged rescue dog name Gerti who hangs out in the office!

  • Review 134 (2020-02-16 - Rating: 5)

    Previous company quit performing routine maintenance on our system. Called Advanced Heating & Cooling and very glad I did. The technician Greg Martin explained in detail functions of our system that was not previously told to us. He went above and beyond the hurried maintenance that I was used to with previous company. I was impressed with the level of knowledge that he had and shared. If you want the peace of mind knowing that your heating investment is in good hands go with this company.

  • Review 135 (2020-07-30 - Rating: 5)

    Cant say enough about the satisfaction of this company. Not only did they fix another companys mistake (A-1 h&c) but it was done with professionalism. I was educated about the system which was much needed. He was friendly, patient, and I felt like I have known him forever. My business will only be with this company. They are worth the wait,,WELL WORTH IT. VERY TRUSTWORTHY!!!!!!

  • Review 136 (2021-09-07 - Rating: 5)

    Our thermostat was showing error codes for the blower motor and our AC would work sometimes and then stop working. Greg checked out our whole system and educated my husband and I along the way. We did not know how to use some of the features on our fancy-smancy thermostat until Greg showed us. Then he redressed the wiring and secured all connections on the HVAC unit and installed a trap so when water drained it would be quiet instead of thumping. All worked well for a day and then the error codes returned and the AC stopped working. It was the blower motor. Greg was able to get a new blower motor under warranty (yea!) and install it. All is working great! Thanks for your timeliness and taking time to explain how our system works!

  • Review 137 (2019-04-09 - Rating: 5)

    These guys were great in service. They arrived on time, were prepared for the curveballs thrown their way, remained productive and took the time in care to stay and get the job done. On top of all that we shared some good conversations throughout the day and made the whole experience a good one. I highly recommend them and appreciate great customer service like this.

  • Review 138 (2019-11-27 - Rating: 5)

    The guys at Advanced heating and cooling are very knowledgeable and take the time to explain everything. Drew is an excellent resource and makes sure all your questions are answered. The install was great and the craftsmanship was top notch! Highly recommended for all your HVAC needs!

  • Review 139 (2020-10-06 - Rating: 5)

    I was very happy with Christian, the technician sent to prepare my furnaces for winter. He was very polite, professional and fully explained everything. Ive never had anything but good experiences with Advanced Heating & Cooling.

  • Review 140 (2020-07-31 - Rating: 5)

    I recently used their service to have a newer unit fixed. The repairman was awesome he even explained how I could update items that should have been done during my instillation of this unit and took the time to further my knowledge of the HVAC system. I could not have asked for a better service and it is running and my dogs are no longer panting when they are in the house. Thank you!

  • Review 141 (2020-07-30 - Rating: 5)

    We were interested in having central air installed and wasnā€™t sure which company to go with. We had one other estimate , it was for $1,000.00 less. The owner of the business was the one that gave us the estimate. Along the way of discussing prices he started talking of how his help was in jail and he couldnā€™t get help. My fiancĆ© & I talked things over , what if something went wrong with the central air with this company ,would we get it taken care of and how soon. We decided to go with Advanced Heating & Cooling for dependably. We are VERY pleased with the installation and the price. 5 stars to Advanced Heating & Cooling šŸ¤©

  • Review 142 (2019-11-19 - Rating: 5)

    The team at Advanced has been top notch all around. Iā€™ve used them to replace my entire HVAC system with a Trane Furnace and Central Air solution, including air filters and humidity control. Theyā€™ve also installed a tankless water heater for me. Theyā€™ve always provided fair estimates with good, better, and best options. The work has been on-time and the team has been extremely professional and trustworthy. Theyā€™ve even done some remote monitoring of my system to notify me about issues and addressed them before they became problems. I would highly recommend them, and will use them again.

  • Review 143 (2020-09-15 - Rating: 5)

    We had Advanced Heating & Cooling replace an A/C unit and also provide service call and maintenance for our furnace. Josh, Drew and everyone that weve had contact with from Advanced have been top notch. I would highly recommend this company for any HVAC needs.

  • Review 144 (2024-12-24 - Rating: 5)

    We decided to replace our furnace. We knew it was at least 25 years old. We got several quotes and decided to replace our dinosaur trane with a Mercedes heat pump. Its been over two weeks and so far we are beyond happy

  • Review 145 (2021-03-17 - Rating: 5)

    Greg was wonderful! Very nice courteous gentleman. He was thorough, made sure the job was done right. Explained everything as he went along. I would highly recommend Greg for any heating and cooling service needed to be done.

  • Review 146 (2024-01-13 - Rating: 5)

    Austin helped us out in a bind on short notice (a few hours, same day) just before a winter storm arrived. We are far less anxious about the storm after his responsiveness. He was also very friendly in explaining what caused the problem.

  • Review 147 (2020-10-17 - Rating: 5)

    We needed a completely new HVAC system and after calling Lowes and finding out they do not use a local company in Zanesville, I called Drew at Advanced Heating and Cooling. He responded immediately and arranged a consultation and then an installation. I am very pleased with this company. Exceptional customer service! Fair and reasonable. I didnt have to worry about a thing. I highly recommend this local business. I can trust that they will respond immediately if I am to ever encounter any issue. Thank you so much for your professionalism and customer service

  • Review 148 (2021-12-09 - Rating: 5)

    I will be using Advanced Heating & Cooling Services for all of my future heating and cooling needs moving forward. Their communication was excellent and Christian was awesome! Extremely helpful, polite and knowledgeable. 10/10 would recommend!

  • Review 149 (2020-11-20 - Rating: 5)

    This is definitely a five star company! Jim, Drew, and all the technicians were so courteous, professional, knowledgeable, and accommodating during the installation of our new system. We would recommend this company to anyone for their HVAC needs!!

  • Review 150 (2021-02-23 - Rating: 5)

    My mothers furnace wouldnā€™t light on the coldest week of the year. She ended up calling advanced and they sent out Christian Ross as the tech. I was there to let him in and he was very respectful and professional. Had the furnace lighting in no time, and even took the time to explain what he was doing and what was causing it to not light all the burners. Iā€™ll definitely call again if we run into another problem

  • Review 151 (2020-10-13 - Rating: 5)

    Had new gas furnace and ac installed. Advanced Heating and cooling was very professional from the quote stage clear through installation and final inspection. Their work is very clean looking and installation was fast. I highly recommend this company.

  • Review 152 (2017-10-05 - Rating: 5)

    I know Iā€™m about a month late on the review, but this was the best place that I had come out to fix/install our furnace. They came out assed the situation, went over our multiple choices. They did not force or talk me into something I didnā€™t want. It didnā€™t take them a month to get to my home.The installers were nice (not grumpy), came in and installed professionally! We did run into a hick-up that was fixed in less than a week, where one wire caused a fuse to blow on the furnace computer chip. Ever since the second person came to fix the gas running to the furnace and the fuse we have not had any problems since! This is why I am leaving a 5 Star. Iā€™ve had issues in the past, where someone would fix my issue, within a week be broken again, then taking up to a month to get back out. Great work guys!

  • Review 153 (2024-05-06 - Rating: 5)

    They showed up when they said they would! Greg Martin was the one who fixed our dead furnace. He showed us what the problem was and explained everything to us. He had our house warm again. He was knowledgeable, friendly and polite. Advanced will be the one we call if we need anything else.

  • Review 154 (2020-12-19 - Rating: 5)

    I reached out to Advanced for a second opinion after learning that I needed a new HVAC system. Drew was quick to make the trip out and take a look. He was very knowledgeable and patient in explaining and answering all of my questions on a topic which I knew nothing about. I would recommend Advanced to anyone needing HVAC related services.

  • Review 155 (2023-05-14 - Rating: 5)

    I would highly recommend Advanced Heating & Cooling Services, Inc. for your A/C repair needs. Taylor was very knowledgeable and commited to providing a good customer experience.

  • Review 156 (2021-02-10 - Rating: 5)

    Josh was such a great help, fixing our old furnace. He came out immediately on a really bad snow day. He let us know everything he thought it was and tested out things to save us some money. In the end he fixed our problem and we have heat again! Thank you so much!

  • Review 157 (2021-12-30 - Rating: 5)

    My house is the exact temperature I want it to be at all times! Advanced technicians are always on call to come to the rescue at the drop of a hat. This company does not cut corners whatsoever. The lady who answers the phones is so sweet too. Would recommend to anyone!

  • Review 158 (2023-10-18 - Rating: 5)

    We have not actually used this business, as yet, but they will be installing new furnace and a/c. Brian was very informative and helpful.

  • Review 159 (2021-02-03 - Rating: 5)

    Excellent and on time service. Gas furnace installed 2 years ago. Tankless Water Heater installed 18 months ago . Today maintenance on furnace and installed whole house humidifier. Quality installations on all items. Service tech is very pleasant

  • Review 160 (2021-08-06 - Rating: 5)

    We were referred to Advanced by a nearby neighbor and what a blessing! Josh quickly analyzed the issue leaving us with a comfortable space and relief that what had been so terribly done by others was finally fixed! Youā€™ve won a new customer and many more referrals!!

  • Review 161 (2020-07-02 - Rating: 5)

    Can not say enough about this company and their employees. They were very pleasant, professional and informative about every step of the process. They were very neat and cleaned up after installing furnace and AC. Great price for reliable product. Will recommend them to everyone!

  • Review 162 (2020-09-16 - Rating: 5)

    Jim was knowledgeable and efficient in quickly diagnosing the problem and repairing the furnace. We are a first time customer and based on this experience will continue to use the company for all our HVAC needs.

  • Review 163 (2021-01-31 - Rating: 5)

    Even though it is never easy news to hear your furnace is unsafe, they were very professional and had a new one installed in a short amount of time. They were very courteous and professional. They answered all my questions and some I didnt know I needed to ask. Would do business again.

  • Review 164 (2020-06-25 - Rating: 5)

    We had a great experience purchasing a new Trane high efficiency A/C and furnace. From the first call asking if western Licking county was too far from Zainesville to get a price quote through the installation and follow up, Drew, Donnie, and Quentin performed their roles flawlessly. They were friendly, honest, capable, and truly customer oriented. We got three quotes. Advanced beat the pants off of both the other quotes, but were left considering what a great company we hooked up with more so than how much we saved. Advanced Heating & Cooling was definitely the right choice. Folks in Licking county or the eastern edge of Franklin county should check them out. Were right next to Blacklick. Theyre worth a call. Ask for Drew.

  • Review 165 (2019-04-04 - Rating: 5)

    Advance Heating and Cooling Services, Inc. is an outstanding and professional HVAC contractor in Zanesville. I recently procured a Mitsubishi Single Zone Ductless Heat Pump/Floor Unit for my sun room, and I am so pleased with the qualities and capabilities of this unit. It is very aesthetically pleasing in appearance for the room and extremely quiet when unit is in the heat/cooling mode. I also want to thank Drew Williams and the great install staff for a job well done! I highly recommend Advance Heating and Cooling Services, Inc. for all HVAC equipment, installation, maintenance and repair requirements.

  • Review 166 (2019-11-19 - Rating: 5)

    We had a great experience with Advanced! The staff is knowledgeable, professional and friendly. Our project went off without a hitch! Would highly recommend them for all your heating and cooling needs!

  • Review 167 (2021-10-12 - Rating: 5)

    Each time we have had issues with our AC units, Josh has come out and quickly assessed the problem. He is very thorough and gets the job done quickly. Thanks, Josh!

  • Review 168 (2023-07-17 - Rating: 5)

    The same guy has serviced our unit 2 times and he knows what he is doing and he explains everything he is going to do and what he finds wrong. We have had others that didnā€™t seem to know what they are doing before. Hope they keep that guy forever.

  • Review 169 (2020-10-23 - Rating: 5)

    Greg,Advanced Heating Technician was awesome. Did amazing work and explained the whole process and the functions of our new system. Amazing company!!! Would recommend to anyone!

  • Review 170 (2019-11-27 - Rating: 5)

    As usual, the Advanced team installed a great system that we are very happy with. The service and staff was exceptional, knowledgeable and professional. You cant beat Jim Crowley.

  • Review 171 (2023-03-20 - Rating: 5)

    Christian my service tech was great! Professional, attentive, caring to make sure everything is functioning properly in order! Always there to answer any question and explain it so that you fully understand it!

  • Review 172 (2024-09-04 - Rating: 5)

    Very polite, professional, well trained, didnā€™t mind questions, well pleased with service.

  • Review 173 (2023-04-14 - Rating: 5)

    Have used Advanced for years, and their work is a good value for the investment. Much appreciated the work today from Lake, and over the years from the whole Advanced team.

  • Review 174 (2020-11-02 - Rating: 5)

    Greg installed a new thermostat and resolved all issues my furnace was having. Very informative and friendly service. My home is nice and comfy!

  • Review 175 (2020-12-04 - Rating: 5)

    Greg Martin from Advanced Heating and Cooling is the best serviceman! He is always on time, very respectful and efficient. We will never use any other company!

  • Review 176 (2022-09-13 - Rating: 4)

    Advanced has installed a new furnace, central air, and a ductless mini-split system at my parents. They have always been courteous and professional and its a company that goes the extra mile for its customers.

  • Review 177 (2023-12-11 - Rating: 5)

    The guys that came to my house were so professional, nice, and answered all my questions! They showed up on time, introduced themselves, and explained what they were doing!

  • Review 178 (2024-01-30 - Rating: 5)

    Christian was very diligent and well mannered. Could not recommend him and advanced heating & cooling enough

  • Review 179 (2024-04-16 - Rating: 5)

    Very courteous and professional!I highly recommend Advanced Heating and Cooling services.

  • Review 180 (2024-05-10 - Rating: 5)

    The service tech we had was on time, very nice and took the time to explain everything.

  • Review 181 (2023-09-30 - Rating: 5)

    Brian, Byrd and Carter handle my heating and air conditioning needs like top-of-the-line professionals. I would have nobody else come do it.

  • Review 182 (2023-05-17 - Rating: 5)

    Representative was prompt, professional and courteous. He was the most polite person I think I have ever met.

  • Review 183 (2020-05-27 - Rating: 5)

    This was such a GREAT experience for us. First time Iā€™ve called ADVANCED, and they will be on speed dial. Very professional, Josh explained everything so well, so incredibly honest. Best ever experience Iā€™ve had in A/C. Thank you all

  • Review 184 (2023-05-17 - Rating: 5)

    The men did a great job with the install and explaining everything about the new system. They were timely and organized and did a great job cleaning up.

  • Review 185 (2021-12-31 - Rating: 5)

    Christian Ross was great. Extremely professional and kind. He answered all of my questions to help me better understand what was going on. Bright young man!

  • Review 186 (2023-11-02 - Rating: 5)

    My technicians name was Lake and he was very knowledgeable and informative. I highly recommend using Advanced Heating & Cooling

  • Review 187 (2020-10-13 - Rating: 5)

    Drew and the install team @ Advanced are outstanding!! They were professional, courteous, flexible, and their work was top notch!! I cant recommend them enough!!

  • Review 188 (2019-11-19 - Rating: 5)

    Was a great experience from start to finish. Drew and the crew was very professional and helpful. Would strongly recommend them to all my friends and family.

  • Review 189 (2024-11-19 - Rating: 4)

    Your man did a fine job

  • Review 190 (2020-09-18 - Rating: 5)

    Look no farther. Go with these guys! On time and very professional. Walks you through the process and gives you the best options for your home. Get a hold of Drew and he will take care of you.

  • Review 191 (2017-06-11 - Rating: 4)

    Well, I recently posted a strongly worded negative review of NAHVAC. However, after finally getting an e-mail address and phone number (which continue to remain quite hidden to searches) they did step up and made a wrong situation RIGHT. So, thank you for fixing the problem. Now if you could fix all these other negative reviews youll be winning back customers.

  • Review 192 (2021-04-01 - Rating: 5)

    We have had many great experiences with advance. They get us in quick when we have issues and their tech Greg is very knowledgeable!!

  • Review 193 (2021-06-08 - Rating: 5)

    Advanced Heating & Cooling is a great place to purchase quality furnace filters at a great price! I purchased 10 filters to last for about a year. Thanks!

  • Review 194 (2023-06-26 - Rating: 5)

    Overall great experience with their sales rep and their service guys. Glad we chose Advance. Completely satisfied.

  • Review 195 (2024-07-30 - Rating: 5)

    Drew was very prompt, professional and informative.

  • Review 196 (2021-12-09 - Rating: 5)

    Christian is an amazing young man..and a very hard worker... extremely professional and polite...he is definitely knowledgeable and EXCELLENT at his profession..I would highly recommend him

  • Review 197 (2021-01-21 - Rating: 5)

    Iā€™ve used Advance for heating and cooling needs in two homes now and have consistently been pleased with not only the work but the quality of staff and professionalism.

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