Roto-Rooter Plumbing & Water Cleanup

Located in Williston, Vermont

Address: 998 S Brownell Rd, Williston, VT 05495, United States

Phone: +1 802-881-0577

Rating: 4.8

Services

On-site services
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-12 - Rating: 5)
I was very pleased with the service that i received from Roto-Rooter in Burlington, VT. I had two toilets that were stopped up and a plumber told me that I needed Roto-Rooter so I called right away. Amber was wonderful on the phone. She explained the service and the costs. I was able to get an appointment within two days. The technician, David, was very helpful. He explained what he was doing and what I could do to prevent this in the future, such as buying different toilet paper. The pipes are unclogged and have remained so for over two weeks. Again I am very happy with the service from Roto-Rooter. Thank you.

Review 2 (2024-12-09 - Rating: 5)
Our kitchen drain got clogged in the middle of cooking Thanksgiving dinner. We limped along for the rest of the night and called RotoRooter first thing the next morning. A tech was at our house within 30 minutes and we were operational that morning. I was very impressed and definitely didn’t expect things to get fixed that quickly, especially around the holidays. We are so thankful to the team for coming to our rescue. They’ll be the first people we call if we have any other plumbing problems in the future.

Review 3 (2024-12-13 - Rating: 5)
Our toilet was making a horrible noise and after googling possible solutions it was clear we would need a plumber. I dreaded having to call and try to schedule a plumber since the last time I needed a plumber they were booked out a week. When looking for plumbers to call I saw an ad for Roto Rooter so I decided to try them out. I was very impressed, they had a plumber available to come on the same day, the plumber that came to my house was knowledgeable and friendly. He fixed the problem within an hour. He also told me if there were any other issues in the next 30 days for the same issue then they would come back no charge. I would definitely recommend using Roto Rooter for any of your plumbing needs!!

Review 4 (2024-12-08 - Rating: 5)
We had a slow draining shower tub, so I called Roto-Rooter whom weve used successfully before, and they sent someone that very afternoon. The drain was cleared in short order, and water was now flowing out as it had originally. We had a very informative conversation with the gentleman who reiterated what weve heard before from other skilled tradespeople - that younger apprentices are not stepping in to fill the ranks of the knowledgeable, capable, and dedicated members of these professions who will eventually retire and leave a shortage of those we often need and rely on for home maintenance and improvements.

Review 5 (2024-11-01 - Rating: 5)
Quick response and a nice clean repair - same day. Thanks, would definitely call again.

Review 6 (2024-10-22 - Rating: 5)
The experience with Root-Rooter was exceptional! Lance was thorough, very professional, and a true gentleman in the interaction when needed for the job of doing the plumbing of our bathroom.Amber was very courteous in responding to our concerns when there was a leak and Lance was right on the spot in fixing it.Would recommend Root-Rooter for any need...big or small.Thanks to all!

Review 7 (2024-11-01 - Rating: 5)
We had a great experience with Roto Rooter in Burlington Vermont. It’s a family owned operation. They came many years ago to snake a drain in my parents 120 year old house. That project went very well. Lance the owner advised us that because we had very old iron pipes and a strange connection between the kitchen sink and washing machine, that we would likely be back doing this again in a few years , which we were and advised us to replace the pipes and change the configuration when we could. .the old iron pipes were rusted and rotting from the inside. They captured pictures when they snaked the drain. When I called this time many years later they had all the notes and records from that visit. We decided to go forth with the project of changing out the old pipes. I researched other plumbers and the price was a good one . Amber, the office manager was so friendly and helpful and everything went like clockwork. Lance the owner came and gave me a detailed description of what needed to be done ahead of time. On the day of the work he showed up with his crew who were all very nice snd professional as well and as promised were finished in a day. (It ended up being only half a day. ) 🙂They cleaned up everything,.You wouldn’t even have known they were there, except to look up and see the new pipes in the basement. Everything is working great now! I highly recommend Lance, Amber and their crew at Burlington, VT Roto Rooter!

Review 8 (2024-09-04 - Rating: 5)
Had a good experience with Roto-Rooter. They assessed a potential leak in our hot water heater that the gas company thought might exist. The plumber didn’t find one but did take care of the issue the gas company couldn’t fix, which will result in us not needing to pay for an expensive past the gas company unnecessarily ordered. While the service was good, the cost was high - $395 for first hour of service and $250 for each additional hour. Fortunately the plumber only needed an hour in our case and he also gave us a $30 discount.

Review 9 (2024-08-07 - Rating: 5)
We just bought a new place and had a series of plumbing needs. Roto-Rooters service was exceptional. They scheduled all the visits in advance and followed up with emails and texts. The technician was one of the best people we ever worked with. He showed up on time, kept us informed of any issues, answered all our questions and somehow left the place cleaner than when he arrived. If we ever have an issue i will absolutely bring them back

Review 10 (2024-10-31 - Rating: 5)
Great service and great information provided! I had several issues with the plumbing and the sewer line needed scoping. Everything was complete quickly and thoroughly. Will use Roto Rooter again when needed.

Review 11 (2024-09-30 - Rating: 5)
Excellent service fromroto-rooter! Technician Dan is very professional, efficient, and explained the process and recommended maintenance follow up plan well. No mess was made and problem was resolved. Highly recommend!

Review 12 (2024-11-28 - Rating: 5)
I am not sure why things like plumbing emergencies happen on weekends and holidays but last Sunday evening our bathtub drains stopped draining. We tried baking soda and vinegar and then even a drain de-clogger with zero results. We called Roto-Rooter and within a half hour, the plumber was at work. We would never have unclogged these bathtub drains as the problem was somewhere down the pipes. The Roto-rooter plumber resolved the problem quickly and despite it being a weekend call, the pricing was fair. I highly recommend Roto-Rooter.

Review 13 (2024-07-22 - Rating: 5)
Beginning with initial contact to digging up and replacing our sewer pipe, our experience was great. The person in the office was friendly and responsive. Corey was attentive to our issues in our home and communicative about all the steps he was taking throughout the process of investigating our blockage. It was a costly repair, but seemed in line with other companies based on my limited research. Overall a smooth and quick process and would definitely recommend Roto Rooter to others dealing with plumbing issues.

Review 14 (2024-07-11 - Rating: 5)
We contacted Roto Rooter for a water and ice maker installation for our new refrigerator. Customer care and scheduling was very nice and efficient which made scheduling a breeze. We had a technician at our home within 48 hours and he was kind, fast and knowledgeable. Amazing service

Review 15 (2024-08-29 - Rating: 5)
We had Jonathan as a tech come out late last Tuesday night to drain the hot water heater that had broken and was draining into the downstairs. He was quick and clean and our dog that would typically bark at anyone who comes into the house was completely silent the whole time he was there. Fast forward to the next Tuesday Jonathan came back and removed the old hot water heater, installed the brand new one, and replaced the leaking faucet in the kitchen with a new one we had purchased all on his own. Again he was polite, funny, quick, and clean in his excellent work. And the pup hardly made a single sound, he has to have a good soul for the dog to have reacted in that way. We would highly recommend this roto rooter location to anyone who needs plumbing work done or has a plumbing emergency. We will be calling them again in the future if anything else comes up.

Review 16 (2024-07-30 - Rating: 5)
Roto-Rooter did a great job on a perimeter/foundation drain inspection. they had a camera attached to a sort of hose/wire that they push down through the entire length of the perimeter drain to inspect it from the inside. Afterwards they are able to blast out any incursions/interference with a super high power water hose that can blast through smaller roots and gravel. They were on time, explained everything and provided good advice, a report and a copy of the video feed for insurance purposes. I was very pleased. Well worth it!

Review 17 (2024-05-22 - Rating: 5)
Roto-Rooter did an excellent job from first contact to final result. Amber, who took my call, was friendly and capable. She quickly understood the issues and got me a quick and convenient appointment. Jonathan arrived promptly and did a great job analyzing the problem(s) with my ancient leaky sink and explaining the options and procedures every step of the way. He cleaned up thoroughly when done. Everything is working great and I could not be more satisfied.

Review 18 (2024-08-09 - Rating: 5)
On a Sunday morning I was washing dishes and I went to change the laundry over in my basement to a leaking sewer pipe! Rotorooter was ready and able to fix the problem in record time! The process was smooth and Corey was professional. I was thankful he was upfront about the cost, sticker shock happens everywhere these days. Thank you!

Review 19 (2024-07-18 - Rating: 5)
Sump Pump failed during floods. Toto-Rooter came out same day of call, replaced the pump without issue. While the tech/plumber Jonathan was still there and we were assessing flood damage, we found the baseboard nail had punctured a hole in a baseboard water heater pipe. He was quick to assist, shut everything off, replace the pipe, and make sure our furnace was running again after. This is the second time Jonathan has been to our residence, both times he was efficient in his work, and clear with the process.

Review 20 (2024-08-26 - Rating: 5)
Roto Rooter will be our go to plumber from now on! We had a plumbing emergency, and we called roto rooter around 8PM. Dave helped walk us through how to shut off valves, so that we didnt have to pay the after hours fee for him to come out. A day later Lance came out and was very kind and straightforward. Told me the price and told me that this will be an easy fix. Within 30 minutes he was done and he showed me his work and walked me through our system to make sure I understand all of the shut off valves and general plumbing.Roto Rooter in Burlington is the real deal. Real professionals!

Review 21 (2024-10-04 - Rating: 5)
The roto rooter employee was very pleasant and professional in his work. Skylar did a great job and we would recommend him anytime.

Review 22 (2024-12-06 - Rating: 5)
The Roto-Rooter plumber from the Williston VT shop not only fixed our cracked drain pipe inside the wall, he re-plumbed the pipes under the kitchen sink so it wont happen again. Thanks!

Review 23 (2024-06-07 - Rating: 4)
Fantastic experience from start (using the website to request a job and receiving a call back within 24 hours) to finish! We had an issue with our garbage disposal and sink. Dave came in and quickly determined the issueDave is extremely personable and knowledgeable and even shares his knowledge and tips with his customers! The communication in the office was superb and also personable! The flat rate is a bit steep but nothing that would make me regret or choose another service!

Review 24 (2024-07-09 - Rating: 5)
Had an unfortunate incident on a Sunday involving the boiler overflow failing, resulting in water damage in my finished basement. After trying to contact a few local businesses with no reply, I called Roto Rooter. I was able to speak to a technician (Johnny) and we were able to triage with the aid of some photos sent to him. We were able to determine that an emergency weekend visit wasnt necessary, just had to go without hot water for the night, which saved a couple hundred dollars. The next morning, Johnny came with a replacement overflow and we were back up and running in an hour. The experience using Roto Rooter was fantastic all around. Special shout out to Johnny who was wonderful. Very professional, courteous, and it was easy to see that he knows what hes doing.

Review 25 (2024-05-09 - Rating: 5)
The team at our local Roto-Rooter are the best!! We had a leaky dishwasher that caused water to flood our basement. They were super responsive and helpful, and made time in their busy schedules to get someone out the next day. The plumber who came was professional and thorough, and fixed the problem quickly. I highly recommend their services!

Review 26 (2024-06-26 - Rating: 5)
The gentleman who cared for our plumbing problem has been efficient and professional every time hes been our plumber, for Roto Rooter. He has served us before and went well beyond anything we could have expected. His name is Corey and if you can ask for him and hes available you will be taken good care of. Its not his doing, but RRs charges seem exorbitant. But Ive not way to compare. We are well pleased with the service just the same.

Review 27 (2024-06-17 - Rating: 5)
Corey arrived right on schedule and knew just what to do to restore my clogged-up main sewer line: this was NOT something for a DIY-er fix. He was super neat and efficient. The whole experience of working with Roto-Rooter was great, from first contact through my texts and phone calls with their scheduling staff. Service at the quoted price. Appreciated being given the option to delay and avoid a weekend charge. Highly recommended for this sort of service.

Review 28 (2024-12-28 - Rating: 5)
Very Happy with their service! Had a clog 45 feet down the line and they cleared it! Highly recommend!

Review 29 (2024-06-24 - Rating: 5)
Corey has to visit us quite frequently to fix issues with our customer bathroom. He is friendly, a quick problem solver, and always has great suggestions on how we can try to avoid issues in the future. Thank you so much for all of your help!

Review 30 (2024-07-18 - Rating: 5)
Wonderful service! Very clear communication and very knowledgeable. I highly recommend to anyone no matter the job. Will definitely use again for any kitchen and bathroom projects in the future.

Review 31 (2022-12-16 - Rating: 5)
What started as just De-clogging three sinks became de clogging the shower tub (all the stuff backed into that drain), and then into a pipe repair there. These guys had problems that popped up thanks to the prior owners of this house and they handled each without issue and all in house too (no need to call in backup).Speedy service for the amount of work they came in for (and a lot more work than what I originally intended).Third time using their service and this will most certainly not me the last time I will call them (I hope no time soon), and all done before I had to leave to the hospital.

Review 32 (2024-06-18 - Rating: 5)
Helped me out in a pinch when old pipes backed up in tub and couldnt be augered. Had to cut them all out and replace with PVC and were able to do that on a Saturday, fast and the price was perfectly reasonable. Appreciate the hard work and the person who came out was nice as well.

Review 33 (2024-12-06 - Rating: 5)
Technician was extremely knowledgeable and efficient. Polite and thoughtful. Removed shoes as he entered the home

Review 34 (2024-06-07 - Rating: 5)
My technician was polite and timely, Corey explained my issue and took the time to look over my other drains to ensure they were ok. Its nice to have knowledgeable people show up at your house. I definitely recommend them.

Review 35 (2024-09-30 - Rating: 5)
Excellent experience with Roto Rooter. They arrived on time and had my new toilet installed in no time. I would highly recommend.

Review 36 (2024-05-30 - Rating: 5)
Roto Rooter has responded to our toilet issues (blek) twice now with great care and expertise. They responded SO quickly, day of! Their tech is super kind and professional.

Review 37 (2024-10-16 - Rating: 5)
Though their first visit was a little expessive but I’ll say you get what you pay for. The man that came out was very helpful and professional. No complaints here.

Review 38 (2024-07-22 - Rating: 5)
Lance is terrific -- courteous, a good communicator, very skilled, and goes more than the extra mile. I am very satisfied and will keep them in mind for future work.

Review 39 (2024-09-12 - Rating: 5)
Service was awesome. 👏🏻 Dave the plumber was on point, understood exactly what I wanted and wa-lah. Done in short order Was very please with the result and the cost

Review 40 (2024-06-06 - Rating: 5)
The employee Corey came to our rescue. He was very knowledgeable on what our problem was. He went and got his machine snaked 30 down the pipe and problem was fixed. He was informative on what he was doing. After he was done he cleaned up his mess,explained the bill and recommended a detergent change.We would call them again.Thank you Corey and Roto RuterSteve and judy

Review 41 (2024-09-27 - Rating: 5)
David and Roto-Rooter were on time, professional, and fixed my leak with no issue. Would recommend to anyone.

Review 42 (2024-05-20 - Rating: 5)
RotoRooter was very experienced and thorough. There was a clogged drain pipe which was causing some issues. It was recommended that we have some additional work done to help keep water out of the garage as well as to keep further clogs from happening. I don’t think any other company could have brought this level of knowledge.

Review 43 (2024-03-01 - Rating: 5)
The technician was very friendly and knowledgeable about the problem. After getting the materials he needed he fixed it quickly without incident. I called many places that morning about my burst pipe and Roto-Rooter was the only one available. Good job good price. I will call them first with any future problems.

Review 44 (2024-02-27 - Rating: 5)
We had a sewer blockage yesterday and Dave did a great job solving the issue. He was very kind, explained the entire situation, and remained positive even when I was fearing the worst. He checked in this morning to make sure all was still well, and told me that I can call his personal number with any questions. Really appreciate his kind, thorough service!

Review 45 (2024-07-09 - Rating: 5)
I was highly satisfied with these folks. Dave the technician arrived on time and was friendly and knowledgeable. He had the issue resolved in no time. I would use them again in a heartbeat

Review 46 (2024-05-04 - Rating: 5)
Great experience!! Amber was awesome to deal with in setting up appointment….she was able to fit me in earlier than expected. Dave was very courteous and knowledgeable. He fixed the problem in no time and double checked everything which I really appreciate. Thanks for a great experience!

Review 47 (2024-03-28 - Rating: 5)
We emailed regarding our clogged sink at 1030 pm hoping to chat with them in the morning. But 5 minutes later Amber replied and we scheduled for the next morning!!Dave called and arrived right on time. He scoped out the problem, fixed it, tested it and cleaned up.We even had a moment to see photos of his award winning gorgeous tiger cats.A wonderful company, really well run and highly recommended.

Review 48 (2024-10-16 - Rating: 5)
Great service - friendly and prompt! Someone got back to us immediately and was there to fix our leaky toilet valve really quickly!

Review 49 (2024-07-18 - Rating: 5)
Not only was the plumber friendly and experienced, he presented an alternate solution that saved us money in the end. Our issue was resolved quickly and expertly.

Review 50 (2024-09-19 - Rating: 5)
I am extremely pleased with their service. Their response time was same day, the technician and office staff are professional and polite. I would definitely recommend them.

Review 51 (2024-04-11 - Rating: 5)
Roto Rooter has been amazing both times we’ve used them - once for a drain clearing and another time for a big complicated upgrade which turned out beautifully. They are quick to respond and everyone we’ve interacted with has been helpful, communicative, and efficient. Highly recommended!

Review 52 (2024-11-17 - Rating: 5)
They came on time and were done in close to 30 minutes! Professional and clean, fixed our clogged pipes no problem.

Review 53 (2024-08-23 - Rating: 5)
They were very quick to answer the call. I had reached out to others and never heard back. Very thankful for our experience, both at our home and our office.

Review 54 (2024-12-12 - Rating: 5)
I want to say thank you for such high-quality service and the technician was so professional. Thank you for such great service.VR

Review 55 (2024-10-03 - Rating: 5)
Excellent work! They ended up having to replace the tub drain to fix the clogging problem. Very efficient.

Review 56 (2024-07-09 - Rating: 5)
I’ve called them a couple times in the past 5 years, and each time, the crew that showed up was helpful, prompt and offered suggestions and insight beyond what was necessary for sure. Each time I felt better prepared for dealing with issues in the future.

Review 57 (2024-04-11 - Rating: 5)
Johnny was fun and very effective. Drywall repair guy could not believe a plumber had made the hole (to create access panel after repairing shower plumbing). Nice work. Amber was an excellent communicator. Professional and happy.

Review 58 (2024-03-01 - Rating: 5)
A wonderful gentleman from Roto-Rooter came to solve my toilet flushing problem. The toilet mostly worked but made very strange gurgling noises and asked for constant plunger attention. He pulled the toilet and removed all kinds of roots and nastiness from the drain (ugh!), re-installed the toilet, and cleaned up after himself! Things now work great and Im a very happy customer. And everyone I dealt with at Roto-Rooter was very helpful and pleasant - I could tell they cared! Thanks so much.

Review 59 (2024-05-12 - Rating: 5)
We have used Roto Rooter several times to eliminate roots in our perimeter drain. They were very professional and did a fantastic job! Highly recommended

Review 60 (2024-02-21 - Rating: 5)
The technician was knowledgeable and professional. It took an hour to clear 20 years of neglect in my pipes. After he was done, he provided me with instructions for monthly maintenance that I could do to keep my drain pipes clear. Highly recommend!

Review 61 (2024-12-13 - Rating: 5)
Very quick response, and quick report of my leaking toilet. Jonathan was great!

Review 62 (2024-10-11 - Rating: 5)
Dave was great! Thorough job. Would definitely use their services again.

Review 63 (2024-05-04 - Rating: 5)
Prompt, courteous service. Stayed until the job was done, ensured all water issues were corrected. Called the next day to further ensure there were no additional problems. Very satisfied with the service and techs. Would recommend highly.

Review 64 (2024-05-21 - Rating: 5)
Dave came right on time, quickly diagnosed what was wrong, gave me clear next steps... and we had a great chat about our shared love of cats. I would recommend!

Review 65 (2024-03-28 - Rating: 5)
They responded the same day, techs were very good, efficient and knew what they were doing. A little over an hour after arriving, they had fixed my issue and cleaned up the site. Highly recommend!

Review 66 (2024-04-11 - Rating: 5)
My experience with the Roto-Rooter was amazing! Very professional and knowledgeable staff. I will definitely use them again if I have another water issue. Thank you!

Review 67 (2024-04-24 - Rating: 5)
I had an weekend emergency issue and Corey was so incredibly helpful with getting everything squared away. While the issue was bigger than I originally thought, he explained everything that was going on, what he could do that day, and what would need to be done in the future. He made a very stressful experience manageable!

Review 68 (2024-05-05 - Rating: 5)
Communication was superb and arrived exactly on time. Resolved our issues and explained maintenance that could help prevent in future. Cost is relatively high, but work is excellent.

Review 69 (2024-02-07 - Rating: 5)
Corey was by helpful with my and my neighbor’s unique situation of sharing a sewer line. He was able to offer the homeowners peace of mind. Very polite and knowledgeable. TYVM.

Review 70 (2024-03-15 - Rating: 5)
I called this local business with an emergency request. The were fast, efficient, and resolved my plumbing issues swiftly. The technician was professional and answered all of our questions with respect and professionalism! Would definitely recommend !

Review 71 (2024-06-07 - Rating: 4)
Dave was great! On time ,professional and did what he said he could do. Daves a keeper dont let him get away. Thanks so much.

Review 72 (2024-12-06 - Rating: 5)
From call to issue resolution was

Review 73 (2024-02-13 - Rating: 5)
Corey did a great job cleaning out our plugged kitchen pipe. He was very professional and offered us helpful tips to keep the pipe from plugging up again.

Review 74 (2023-03-02 - Rating: 5)
I gotta say, ran into an issue, needed some help due some older custom fit piping and a potential valve leak. Guys came over the next morning, earlier than they even said they could. They arrived, were very professional and courteous, I explained things the way I know how, they didnt make me feel dumb and they understood my concerns. They addressed everything really quickly including repiping the old hard piping with modular so I can get some of these things myself later on. They also provided some tips for some other unrelated to this issue questions that I had. It was a great experience, quick and painless, well worth the cost versus horror stories Ive heard about others out there.100% recommend.

Review 75 (2024-05-17 - Rating: 5)
Friendly and easy scheduling, and knowledgeable plumbing team. Lance is a 10/10 guy and very skilled. Highly recommend Roto.

Review 76 (2024-05-03 - Rating: 5)
Absolutely awesome!I was not able to get a plumber to return my call and I then called roto rooter this morning and they came out right away and fixed my issue.John was awesome and was friendly and fast and cleaned up afterwards.

Review 77 (2024-09-16 - Rating: 5)
Fast work, great sense of humor! Job well done! He even added a cleanout.

Review 78 (2024-06-26 - Rating: 5)
Very knowledgeable. Very efficient. Would not hesitate to use Roto Rooter again for any future needs.

Review 79 (2024-03-01 - Rating: 5)
Roto-rooter was able to come out the next day when we called them. They arrived when they said they would, they didnt leave a mess behind, and they came in under the estimated price for repairs.

Review 80 (2024-07-30 - Rating: 5)
Prompt , courteous, knowledgeable, and installed sump pump perfectly.Not inexpensive, but if you want job done well, hire them!!!

Review 81 (2017-09-19 - Rating: 5)
It was a Saturday and our tub and washing machine were both clogged. Our tech Robby was wonderful from start to finish. He engaged me on the phone to make sure his visit was necessary (to prevent us getting a service we didnt actually need). Once he arrived (within 25 minutes) he immediately began to ask questions and determine the best and cheapest way to resolve our issues. He was very upfront with all pricing. Overall, Robby was professional and honest, and he handled our issues in a likewise manner. I would recommend him to anyone.

Review 82 (2024-05-22 - Rating: 5)
Dave from Root-Rooter did a nice job dealing with a bathroom sink drain odor, and he shared some of his expertise with me. So, Ill be able to handle it myself in the future.

Review 83 (2024-09-18 - Rating: 5)
He was timely, competent, knowledgeable, and helped me plan should this happen again.

Review 84 (2020-09-14 - Rating: 5)
I called rotorooter, and a polite lady has picked up the phone. She asked me what the problem was and offered me the available time slots. Before I called them, I called another plumbing office in Essex and left a message, and the other busniss did not even bother to call me back. While rootoroter picked up the phone and tried to get me the help I need.Before the appointment, Roto-Rooter called me and told me that the technician is in his way .Seth showed up on time geared with his tools. He was very professional he quickly discovered the problem and cleaned the pipes. Not only that, but he also redesigned the whole drainage system for the two sinks, so it will not clog again. He was very fair, quick and professional.For sure, I will refer my friends to Roto-Rooter. Seth was a great representative of the company.Thank

Review 85 (2024-02-23 - Rating: 5)
Jonathan did a great job addressing three different plumbing repairs and even came back after hours to fix a defective piece of hardware. He was the best!

Review 86 (2024-05-08 - Rating: 5)
Dave took care to be complete. I had a few issues and he persisted, came back the next day, until all was fixed. Happy with results.

Review 87 (2024-07-18 - Rating: 5)
I’ve had several different service people and they are always nice and explain everything well.

Review 88 (2024-11-08 - Rating: 5)
Can’t say enough about how pleased i was with their service. The sent someone to the house within a few hours after I called. The service person was extremely pleasant and professional and had our kitchen drain fixed very quickly. Would highly recommend them to anyone who needs their service for s clogged drain.

Review 89 (2024-11-10 - Rating: 5)
Always very professional and help me with the many plumbing situations I’ve found as a new homeowner!

Review 90 (2024-04-11 - Rating: 5)
We so appreciate how Roto-Rooter quickly and effectively responded to our need. The serviceman was experienced, professional, and congenial. He also showed us how to avoid drain blockage going forward. We have used Roto-Rooter for plumbing emergencies for over 30 years and remain very pleased.

Review 91 (2021-06-29 - Rating: 5)
Corey arrived at our house at 6:30pm on a 90 degree day. He was professional and efficient and very patient in hearing about the efforts we had been making to try to fix our slow kitchen drain ourselves. We had resorted to wet vacuuming the sink each night by the time we called Roto Rooter. He not only made our drain work better than it has since we moved in 18 years ago, he also offered advice about which soap products can contribute to the problem in the future. He offered his suggestions politely but with authority. We are very grateful for his help. Thank you.

Review 92 (2020-01-02 - Rating: 5)
Corey, the plumber who unclogged our kitchen sink, did excellent work. He came on the same day, that evening, and we were able to clean all our holiday dishes in the kitchen sink again! I would highly recommend for efficient, punctual, and quality service. He also gave us some good tips on how to clean dishes because we have a dishwasher disposal. Roto-rooter was a great relief to the whole family as it quickly put our kitchen back in service again!Anthony and Patricia Bradley , Burlington VT

Review 93 (2024-07-25 - Rating: 5)
The service engineer arrived in less than one hour on a Sunday morning and fixed our problem rather quickly

Review 94 (2023-09-02 - Rating: 5)
From the call to make an appointment, through the call back from a plumber less than 10 minutes later, to the actual work I could not have been more pleased with this experience. Since I have moved here to the beautiful state of Vermont - this has been the best service experience. AND, if you are so fortunate to have Robbie as your plumber - you have won. Professional, knowledgeable, kind and what is best...non-condescending. Hopefully, I will always get him if I should ever need help again. Extraordinary young man.UPDATE!Five years later I requested information about an odd leak from a shower. I was fortunate to have the owner advise me. FOLKS This business is locally owned and operated.Expert advice. Professional work and a plan for resolution.Once again, this company delivers.

Review 95 (2018-05-31 - Rating: 5)
We had a major problem with our septic system. Corey found the first clog quickly and cleared it. He then helped dig up the D box, cleared it, and found the original installers had cracked the cover of the D box. He let us know that if we had followed the advice of another company we would have ruined our leech field and had to put in an expensive mound system. Corey was knowledgeable, easy to work with, never complained and had no problem doing the work involved, even though it was a hard job on a hot day. His advice and service got us up and functioning smoothly again, at a fraction of the cost we were expecting.

Review 96 (2024-04-25 - Rating: 5)
Excellent service. Timing was great. Weekend emergency was managed with skill and care. Fixed hot water pump and replaced old valves.

Review 97 (2020-10-06 - Rating: 5)
I moved into a newly purchased home and there was an offensive odor that was making me sick coming from the utility room. I called a few local plumbers, but no one was available for at least 4 weeks. A friend suggested I call Rotoscoped Rooter, as she had a great prior could of experiences with them and so I did.The operator was very friendly and professional. I was able to schedule and appointment to take place within 24 hours. She made sure I got a courtesy call when he was on his way.Cory (Kory) was excellent. He arrived promptly and figured out the odor issue within ten minutes, one that a home inspector, someone from the sewer department and a few others could not determine. He fixed the issue and I no longer have sewer gas emanating throughout my home and I am slowly getting better.I had home check on a couple other items and he fixed those or explained about those too.The pricing was reasonable and I felt I could trust his expertise. Id gladly call Roto Rooter in the future, if needed.

Review 98 (2017-09-25 - Rating: 5)
Our shower and toilet had a backup and I was unable to unclog it myself. I called Roto-Rooter and the service rep was very polite and said a plumber would be right out the same day.The service tech whos name is Robby, was very polite and explained everything as he was working. I asked him if he minded that I watched to see what he was doing and he was glad to explain it and I helped him out a little too. I highly recommend this company and the service tech from here!Thank you so much for your professionalism and conversation.

Review 99 (2024-10-18 - Rating: 5)
I had Roto come out 2 years ago. They suggested an annual plan. They called me last year to schedule an appointment and I skipped it and no big deal. Then they called me again this year and I scheduled an appointment. Everyone from scheduling to the plumber were top notch. Quick and efficient. Feeling confident about my pipes. Thanks Roto Rooter!

Review 100 (2019-06-03 - Rating: 5)
Corey (tech #35) did fantastic work diagnosing and cleaning after a sewer backup. He kept us informed along the way via explanation and live screen. He is very knowledgeable, articulate and a hard worker. I highly recommend him as a service provider for South Burlington, VT Roto-Rooter Plumbing and Drain Service.

Review 101 (2021-12-22 - Rating: 5)
I contacted Roto-Rooter for quotes on installing a vent for my bathroom fan and replacing my water heater tank and spoke to a friendly and very responsive woman name Alliyah. When I was ready to move forward with replacing my water tank, Alliyah was awesome at getting me on the schedule as soon as possible and gave me details on pricing and what to expect for this service. The plumbers who came out were also very friendly and completed this service in a timely manner. They even checked out a few other issues i was having while here and recommended another local contractor to help with another project Im interested in doing. Overall, Im very happy with the people I interacted with at Roto-Rooter and with my new water heater tank. I would 10/10 recommend!

Review 102 (2024-07-24 - Rating: 5)
Responded to a plumbing emergency quickly. Jonathan fixed the problem and did a great job.

Review 103 (2024-10-16 - Rating: 5)
The service guy Dave was very professional. I would definitely recommend rotor rooter for anyone that has a clog in their pipes!!! Fast service and good flow.. when all done..

Review 104 (2021-09-22 - Rating: 5)
I have used Roto Rooter twice to help with plumbing issues in my house. Both times they were courteous, professional and provided excellent customer service. Everything was explained to me before they went forward with the repair so I understood my options and they took the time to answer all of my questions in detail. I have been very satisfied with the outcomes of both services, both times my issues were fixed. I will continue to call them for future issues and would absolutely recommend their services.

Review 105 (2024-12-06 - Rating: 5)
Intake coordinator Amber was super helpful and kind. Quick to respond and they did a great job.

Review 106 (2024-11-07 - Rating: 5)
Came same day, got the job done correctly and were professional!

Review 107 (2017-02-13 - Rating: 5)
Corey tech 35 was very prompt and got the problem rectified very quickly. Frozen pipes on a frigid Friday night at 10 PM. when I called the answering service said a tech would get back to me withing the hour. Corey called in 15 minutes. Explained that he had 3 other calls before mine and said he would be there by 11PM. He was here at 10:10 and thawed the frozen water pipes by midnight. He was extremely professional and courteous and knew exactly what he was doing. I should add that I live in a mobile home and NO ONE would take on the task. so FYI Roto Rooter DOES deal with MANY issues. The price was very reasonable and I will use them again in a heartbeat. I offered to fill Coreys coffee mug and he was very grateful. He went on his way to yet another call. Corey was an excellent tech and if I need any sort of plumbing needs again I hope I get him as a tech.

Review 108 (2022-01-12 - Rating: 5)
Roto Rooter was professional, very responsive, on time and had great communication with us around the kitchen sink pipe repairs needed, which were also completed at a fair price. They were working with a tenant with special needs and were extremely understanding about the situation.

Review 109 (2021-09-14 - Rating: 5)
Very impressed with quality of work and professionalism of plumber. Shawn very knowledgeable about all aspects of system - electrical, pipes, materials, etc., and very meticulous about work. Thoroughly tested water heater after installation to ensure proper ops, temperature and pressure. Root-Rooter website very easy to use, and office manager very pleasant and efficient. I tried this company based on positive web reviews and A+ BBB rating. Agree wholeheartedly and will use them for all plumbing projects from now on.

Review 110 (2023-02-18 - Rating: 5)
Johnny came to our home on a Saturday and fixed an issue with our shower. He was a pleasure to work with and very knowledgeable and professional. I highly recommend Johnny and Roto-Rooter!! Thank you again!

Review 111 (2018-05-26 - Rating: 5)
I clogged the kitchen sink, and I really needed to use my kitchen sink, so I was a bit stressed when contacted roto-rooter for help. I really appreciate the speed at which they responded with clear information on when the plumber could get out to address my clogged sink. The receptionist was empathetic with my situation, and she did a great job of keeping me up to date on when my service would be handled. She also followed up to make sure that everything worked out. Its nice to have such considerate and friendly service.

Review 112 (2021-02-09 - Rating: 5)
Buster, Dan, Mike, Corey and the rest of the crew who came out did a fantastic job. Had sewage backing up and what turned out to be a broken line on Saturday, everything was done and working in a day and it was a big job. These guys had great communication, were on time, professional, and provided excellent service. I’d highly recommend them to anyone in need and they’ll be my first call if I need services in the future.

Review 113 (2024-06-20 - Rating: 5)
Service was beyond what I expected. Work was done quickly and correctly. Will use them for all my plumbing needs.

Review 114 (2021-07-20 - Rating: 5)
My husband and I have used roto rooter a few times now and we are consistently impressed with their services and professionalism. They are quick and friendly and very responsive to plumbing emergencies. We use them for non emergencies as well because their services are priced much lower than other local plumbers we have used in the past. We will be customers for life.

Review 115 (2019-07-14 - Rating: 5)
This was the third time Roto Rooter came to my condo, and once again I was thoroughly impressed with the service. CJ (tech #53) was great, he arrived early, and did his best to quickly complete the job despite his phone ringing every fiver minutes with another call. He clearly had a very busy day ahead of him, but made sure to double check the work before he leave so that he could make sure the job was complete and no other issues would arise. And the fact that he came on a Saturday to install a dishwasher was really great!! I will definitely reach back out to Roto Rooter again.

Review 116 (2021-06-10 - Rating: 5)
I can’t say enough positive things about the crew at Roto Rooter!! Buster, Danny and Dana were some of the most professional people I’ve ever worked with and just all around genuinely good guys. They excavated and repaired a broken sewer line and found and repaired a leaking water line. The fix was done right with minimal down time.Before leaving they returned the excavated lawn to better then it was prior to their arrival. A broken sewer line is a miserable experience that I wish hadn’t happened at all. The only positive I found out of this was the people at Roto Rooter. From the first calls I made after the initial problem to the speedy and professional service I received I can’t say enough positive things!! I would’ve have given them more stars if that was an option.

Review 117 (2019-12-27 - Rating: 5)
John and Dave were excellent, worked efficiently, and even came back within the same day when a small drip remained after their initial work on our bathroom to complete the job. Roto-rooter was very easy to work with and gave us an appointment within 48 hours of our call during the holiday season when other companies were saying weeks. We will definitely call Roto-rooter again for all of our plumbing needs.

Review 118 (2021-06-09 - Rating: 5)
Needed some work done after moving to a new house and they managed to get us an estimate and schedule service on very short notice. Shawn was very thorough, explained everything in great detail and took the time to answer all my questions. All the work that was done looks super clean and professionally done, we are so pleased.

Review 119 (2024-12-13 - Rating: 5)
Great job. Kitchen sink is clear. Thanks Skylar.

Review 120 (2016-01-14 - Rating: 5)
Weve had them twice. Nice to talk with a live person on the phone and not have to wait for someone to call back. Courteous and helpful. Both times have come before the time given. Excellent work performed and always ready to answer our questions. Junior, Tech 44 has performed the work both times and we will continue to request him.

Review 121 (2016-09-06 - Rating: 5)
Roto Rooter is a service Ive used a couple of times; once last year and again this year in an emergency. They have quick response times, which when your basement is exploding water is really comforting to know they got your back when its really needed. Corey was our tech this year and he was thorough, answered my questions and helped us rectify the immediate problem while also looking ahead at what our needs will be and how to plan for it. Our tech last year did the same and having that lens of what to prepare for is invaluable. I would definitely recommend them!

Review 122 (2018-10-12 - Rating: 5)
We called this morning at 8:30am and by 10:30am, Corey arrived at our office, Vermont Open MRI. Once we saw how quickly he worked on the immediate problem sink we also asked him to work on the staffs kitchen sink, too. The bill was a little pricey but the speed, professionalism and quick results were well worth it. We plan on using him for our home needs, as well. Thanks, Corey!

Review 123 (2022-12-09 - Rating: 5)
We had a tenant who had a shower faucet issue. There was a pretty good amount of water coming out of the faucet. Roto- Rooter went right out and helped. We are a new customer for them. They had no problems helping us get the tenant back in business.

Review 124 (2021-12-26 - Rating: 5)
Call was to replace washer shutoff valve that was leaking so I could complete my new washer dryer installation. I appreciated the friendly service, responsiveness to my questions and professionalism shown. Will definitely use again for future pluming needs!

Review 125 (2016-03-12 - Rating: 5)
I called them about a plugged drain which backed up into my basement. Cory was there within a hour and took care of the problem. He also took the time to alleviate any future issues with the drain. He did a courtesy check of all my plumbing and made suggestions. Overall very professional and I would recommend to everyone. Their price is the same no matter what day it is which in my case was a Saturday afternoon

Review 126 (2021-03-11 - Rating: 5)
They were kind and personable. We felt very comfortable with them in our house. They took care of the problem and explained everything to us. I feel like I learned more about my house after they were here. wonderful. Also, fair about costs. They wanted me to be comfortable with what I paid. The people who answer the phones are extremely helpful too!

Review 127 (2020-11-13 - Rating: 5)
We have used Roto-Rooter several times over the years for sink and bathroom plumbing issues and all is fixed or replaced in usually same or next day service. Always competent, knowledgeable workers who explain in detail and answer questions about problem, solution and or replacement. We will continue to call on them when needed

Review 128 (2024-08-25 - Rating: 5)
Today, I had the pleasure of dealing with Lance. This is a personal review resulting from a high-dollar transaction where negotiations took place long distance and sight unseen. Lance was honest, professional, and an excellent communicator. Lance is a man of high integrity who does, and cares, more than one would expect. I could not have asked for a better experience.

Review 129 (2021-06-11 - Rating: 5)
We had our sewer line break underneath my garden bed that I had spent all last summer creating. Saying Buster, Danny, and Dana went above and beyond is a under statement! They were extra carful and precise to keep the hole as small as they could. They took the extra step to even help level out my garden with the top soil they brought after they were done. They were so kind and professional. They turned a really miserable situation into a very pleasant experience. It was truly a joy to spend the day with them. Rotor Rooter is extremely lucky to have these three gentlemen representing their company. We will never use anyone else and they are welcome back anytime!

Review 130 (2017-08-20 - Rating: 5)
Wonderful service on a Sunday- Robby was great and really seemed to enjoy what he was doing even though helping us out was taking up the majority of his Sunday. Quick response time and very clear with costs. We signed up for the yearly maintenance program to keep the roots clear of our pipes- hopefully it never happens again!

Review 131 (2024-04-12 - Rating: 4)
Once again, a positive experience with Roto Rooter, from quick scheduling to thorough and friendly service. And our technician arrived in a snowstorm!The only reason for 4 vs 5 stars is the cost; although I realize at home services are all costly.

Review 132 (2020-03-08 - Rating: 5)
Cory tech 35 was wonderful. very kind, neat, took time to explain everything, efficient, cleaned up any little spill, found a pipe he thought was not correctly installed - fixed it. polite, and when he left around 10pm, looked at me and said remember to close your garage door. Not only did he do an amazing job he wanted to be sure we closed up the house for the night for our safety. Wow! That was just the best experience. Thank you Cory!

Review 133 (2024-10-30 - Rating: 5)
Lance and Cory were professional and efficient.We are very happy with the service they provided and would highly recommend.

Review 134 (2022-01-26 - Rating: 5)
Lance and his team at Roto-Rooter were beyond superlative! Marvel Super Hero’s look out! Lance took on a seemingly impossible project—repairing a complete 1800’s farm home’s baseboard heating system with skill, trade craft and years of experience taking us to the finish line. Pricing and Professionalism were unrivaled. If your needs require these respective services, call Lance and his team at Roto-Rooter, there is no rival and no better company! There are not enough stars or superlatives to define this company’s greatness!!

Review 135 (2017-06-28 - Rating: 5)
Ive had Roto-Rooter to the house twice. The first time slightly emergent. After being my complete hero and helping clean up a mess, John provided some recommendations for repairs in the future. He was honest about cost and necessity for the repair. When John came back to complete the suggested repairs, he was quick and easy going. The final cost came in under the original estimate which is always a bonus! I will 100% use Roto-Rooter again and recommend them to anyone.

Review 136 (2020-06-11 - Rating: 5)
Had a problem with the drainage tile around my house being clogged. Turned out the pipe was broken. The guys were great! They worked quickly and efficiently and gave me some expert advise on how to proceed. I highly recommend them and will definitely call them again if needed.

Review 137 (2022-01-18 - Rating: 5)
Roto-Rooter was the only plumber willing to fix my problem. They were knowledgeable, fast and efficient. I called 5 different plumbing companies and Roto-Rooter was the only company to call me back and that performed the work asap.Thanks for providing amazing service!

Review 138 (2017-08-07 - Rating: 4)
Called at 11 am for a broken toilet and the technician (Corey) arrived at 12. After being informed I needed an entirely new toilet, Corey went to lunch while I went out to purchase the new toilet. Corey returned immediately after lunch and had the old toilet out and the new one installed in less than an hour. Price was exactly what was quoted. Great service!

Review 139 (2018-04-09 - Rating: 5)
Seth Tech #49 from the Montpelier office did an amazing job at helping us out in an emergency situation. We had a sudden flood in our basement bathroom and Seth arrived very promptly. He was very professional and knowledgeable. Couldnt have asked for better service. He gave us great suggestions and explained everything as he worked. Would definitely recommend and use again!

Review 140 (2018-12-08 - Rating: 5)
Corey did a great job. He arrived on schedule and augered the main to the street. He explained everything well and left the worksite neat and clean. Yet another positive experience for me with this company.I am a long-time customer of Roto-Rooter. They saved both a Christmas and Thanksgiving for me in the past.Great company, great peopleCharlie

Review 141 (2020-03-23 - Rating: 5)
In the past few weeks we’ve had Roto Rooter come to our house twice. Each time they showed up they were punctual professional courteous and a pleasure to deal with. Everyone from the person who handles our call to the text was really top notch I appreciate dealing with these guys at a time of need

Review 142 (2021-03-04 - Rating: 5)
I’m honestly blown away. Working with people you don’t know often times is a bit scary but Danny and Buster came in and treated me like an old friend. They explained what they were doing every step of the way and showed me exactly what was going on and causing our issue. The quality of the work is top notch, you know you’re getting high quality service when the service men don’t mind you watching over their shoulder and instead invite you to look on. I know who I’m calling going forward with any housing/plumbing issues and who I’m recommending to friends when they have issues. Thank you all very much!

Review 143 (2015-10-07 - Rating: 5)
We called Roto-Rooter on Monday 10/5/15 to unclog a kitchen sink drain the telephone rep. originally said a tech would come to the house that night then later called back to say that a tech would not be available until the next day at 10 am, we said fine.The tech came to the house and within a half hour fixed our problem. We needed a very long snake as we had tried to reach the clog ourselves and were unsuccessful. He also gave us advice as to any liquid plumber type products and our garbage disposal, which had caused our problem in the first place. This is the second time we have used the Roto-Rooter service in the last 4 years.Thank you so much for your customer service on the phone and the tech at the house. I would recommend this service anytime!

Review 144 (2019-02-26 - Rating: 4)
Roto rooter came cleaned 3 drains, and did it quickly. He was professional and polite. My only complaint was I had to call twice (they didn’t show up in the time frame I chose online), they came at 9pm.

Review 145 (2017-03-28 - Rating: 5)
On a Sunday night, my toilets clogged and my tub overflowed. Corey came out within an hour of my call and snaked the pipes. We ended up having to have the tank pumped; he recommended a company that doesnt charge a ridiculous amount of money (which I greatly appreciated!). I have two small children in the house and he said that if I needed him to come back, to call and he would. After the tank was pumped, the toilets still werent draining so I called him and he came back at 10 at night! He ran a hot water flush through the lines towards the house, and then took extra time to run the flush through the lines towards the leech field. The problem was finally taken care of at 11pm. I highly recommend Roto Rooter and Corey for issues like this. He was very attentive to what he was doing, and has a lot of knowledge.

Review 146 (2016-07-08 - Rating: 5)
We had an obstruction in a main drain inside of the house. I called RotoRooter. The tech called back within 10 minutes of my call. Arrived at the house as he said he would. Once here he listened to the situation, correctly diagnosed the blockage; used a camera to confirm its location; cleared the blockage and augured the line outside of the house to make sure the flow was adequate and that no detritus was in the line. The tech also documented a potential problem in the line outside of the house and marked the location of this in the yard. With the blockage removed, the line was re-examined and tested for an adequate period of time. The tech (Corey #35) was professional throughout his time at our house. He gave good advice on clean-up. He explained all steps clearly and confidently. Corey was patient, professional and careful in all phases of his work. You can ask for more in a service provider.

Review 147 (2018-04-30 - Rating: 5)
Corey Tech 35 saved the day for us! On an emergency call, he came out to our house late on a Sunday night when our sewer line under our basement floor got clogged and backed up due to tree roots. In an old house with old plumbing, it took lots of creativity and persistence to reach and solve the problem, and Corey did it. Very courteous and helpful. We have had excellent experience with our local Roto Rooter over a span of many years. Thank you, Corey and Roto Rooter!

Review 148 (2016-04-02 - Rating: 5)
We had a great experience with Roto-rooter and Corey. He was knowledgeable, efficient and friendly. He explained how to prevent future issues, helped me get a coupon, and took care of the issue at hand. Thank you!

Review 149 (2017-12-17 - Rating: 5)
We were lucky to have Roto-Rooter help us during a previous emergency at our rental property. Beside going above and beyond on our plumbing issue they went into the realm of taking care of our tenant and advised us of an unsafe issue in the home. Yesterday when we had a clogged sewer line (of course it has to happen at 6 pm on a Saturday) we did not even have to think about who we would call. We received an immediate response when we called and within a couple of hours we could flush our toilets again. Corey was professional, knowledgeable and efficient. . Poor Corey had to come on his day off because someone else was having problems and made the right decision to call Roto-Rooter so the tech on call was already engaged at another home. But even with the emergency price it was worth having Roto-Rooter take care of us. I highly recommend Roto-Rooter.

Review 150 (2019-07-25 - Rating: 5)
I am so pleased with how courteous, professional, and knowledgeable Corey Paya is about the work he does, and the service he provides. I was so nerved up about having an unknown service personcome in but Corey was so pleasant and did a fantastic job - my plumbing is functional again and theestimate was spot on - no surprises, very affordable! Roto Rooter does exactly what they say the do -gets your plumbing going again!

Review 151 (2017-06-27 - Rating: 5)
So grateful for the excellent service from Roto-Rooter! Before we signed on for their annual maintenance service, our basement flooded regularly. Now, we get a scheduling call once a year, a highly professional plumber comes out, and snakes the lines all the way into the street, thereby removing roots and keeping us flood free. Robby and Cory, the two Roto Rooter plumbers weve had the pleasure to deal with, are professional, personable, quick and reliable. Thank you!

Review 152 (2015-06-07 - Rating: 5)
Pipes under kitchen sink started to leak. I couldnt unscrew the drain for the sink so I called Roto-Rooter. They showed up withing one hour. They took it apart and it was leaking all over. They replaced both drains, the drain pipes complete and they did a superb job. Now everything works very good and new under the sink pipes and drain. The plumber did an excellent job. His name is John and his tech number is Tech 41. Thanks for an excellent job and the price was decent considering it was on a Saturday.

Review 153 (2019-01-17 - Rating: 5)
Everyone I spoke with throughout our crisis was very kind and helpful. The technician, Corey, was very prompt with contacting us and updating us on his whearabouts and ETA. He was great while at our home, talked us through every step and fixed our problem. I highly recommend!

Review 154 (2019-05-31 - Rating: 5)
I have always found the service personnel at Roto Rooter to be very friendly and knowledgable, and they respond quickly to our needs. Corey went above and beyond to do what was needed, and he gave great advice about how to best care for our septic system. Very thankful!

Review 155 (2019-09-11 - Rating: 5)
Corey from Roto-Rooter was prompt in response, was able to fit me into his schedule on the same day as call. he was knowledgeable and efficient and got the job done. Couldnt be more pleased. ~Sharon

Review 156 (2017-07-22 - Rating: 5)
We had grey water backing up into our basement over the weekend. Late Saturday after much hard work I gave up and called Roto Rooter. Robby promptly addressed our issues and had a good attitude. What we thought was clog turned out to be a collapsed pipe, and in no time he did an installation for the amount he said it would cost. I appreciate the service!

Review 157 (2017-10-25 - Rating: 5)
We had a horrible situation with our landlord and septic system. Cory was incredibly helpful. He showed up on time, was understanding of our budget and explained everything he was doing. After fixing the problem he went above and beyond to use a camera to show me where tree roots had grown into the septic line. I would highly recommend both Roto Rooter and Cory.

Review 158 (2017-02-23 - Rating: 4)
Tech got to house a little later then expected. However, he was able to quickly identify my issue and get me cleaned out and back in business. Quick to schedule appointment and came out the next day. Was not an emergency situation.

Review 159 (2024-10-30 - Rating: 5)
Very nice. Explained everything. Fixed what was broken quickly.

Review 160 (2019-07-30 - Rating: 5)
Our technician CJ was terrific! Very efficient and had to troubleshoot a difficult problem, which he did successfully. We are completely satisfied with his service and would gladly recommend him and Roto-Rooter to anyone.

Review 161 (2021-05-16 - Rating: 5)
Very professional, followed Covid safetyprotocols. I had a lot of issues balancing the hot and cold water with the faucets and it took all my strength to close both faucets. I was told by another area plumber that it was impossible to fix without breaking through the tiles, well to my relief that was not the case and all the above issues was solved.Im a very happy customer!

Review 162 (2015-12-03 - Rating: 5)
I called a plumbing company about a leak in our basement and their response was that they could give us an appointment for mid January 2016. We decided to contact Roto-Rooter. Rita was our contact person. She explained that she could have a tech at our home between 11:00 am and 1:00 pm. She asked for our email address, all along explaining that if we showed the email to the tech, that we would receive a discount. I accepted the appointment. Within 15 minutes Rita called back saying that she had found an available tech and that he could be on his way to our home immediately and would this be acceptable to us. Twenty-five or so minutes later we meet John Tech 41. John access the problem and went to work. We are always interested in work being performed on our home. I had lots of questions and John was very willing to answer them. He explained what he was doing and why. His work was done in a timely fashion and he conducted himself in a professional manner. What a positive experience for us. Thank You Rita, John and Roto-Rooter.

Review 163 (2019-12-10 - Rating: 5)
Corey responded to the call quickly and got to our house right when he said he would.He patiently explained everything while he was working to take care of our clog and offered suggestions for next steps.Great customer service. I’ll call them again.

Review 164 (2020-08-11 - Rating: 5)
We had an emergency plumbing issue at around 9pm. I called, quite frantic, and the woman who answered was very understanding and told me a service technician would call me right away. John Ledbetter, the tech, called within two minutes. He was thorough and very compassionate about our problem. The copper pipe to our washer had split and we had a river of water in our basement bathroom, entry, hallway and bedroom. He came to our house immediately, got right to work, was very professional and knowledgeable. He explained to us that Roto Rooter charges the same rate no matter what day of the week it is, or time of day. Im so impressed in every way with Roto Rooter and John. I immediately went on my social media and sang your praises! Were so very grateful to you and John!! Thank you!

Review 165 (2018-01-22 - Rating: 5)
Great experience with roto-rooter. Cory was knowledgeable, responsive, prompt and very thorough in his work. Stayed late helping us and was back the next day, first thing in the morning. Highly recommend!

Review 166 (2018-12-07 - Rating: 5)
Weve had problems with our main line backing up into the basement for all 10 years weve owned our home. Lately, weve had to have the line cleared every 10 - 12 mos. because of tree roots. Called RotoRooter for the first time, and they were great. Not only did they clear the line, they put a camera down there to show that it was clear all the way to the city line. They found that one section of pipe has settled and needs to be replaced. They ran a trace to show exactly where the line runs and where the problem spot is. This will make it WAY easier to deal with when it comes time to have the line replaced. Other than being a little pricey, I dont see how they could have done any better!

Review 167 (2018-03-22 - Rating: 4)
I had a drainage problem in the basement and Corey was the technician who came out. He was on time and seemed very knowledgeable. He snaked 3 drains which seemed to help some of the slow drainage problems I was having. He reassured me that some slow drainage was due to high water pressure/volume in the face of reduced drainage pipe diameters and laundry standpipe height. He installed a taller standpipe which seemed to help the laundry drainage issues I was having.The repairs were a bit expensive, but I was pleased with the service and the guarantee that came with it.

Review 168 (2017-12-12 - Rating: 5)
Corey Tech 35 was early for his appointment to address my clogged toilet. I was very impressed with his careful methodologic assessment and diagnosis of the problem. His assessment required removal of the toilet and a number of snaking the lines. My home had some unusual pipe configurations that required care and creativity on his part. After some consistent effort and calm he was able to remove the blockage.I would have Corey take care of any problem in the future. Thank you

Review 169 (2019-03-01 - Rating: 5)
Corey came promptly to help us with some drain issues. He arrived early and finished the work quickly. He was very informative and helpful. Best service weve had from a local plumber!!

Review 170 (2016-02-17 - Rating: 5)
We were very happy with the team who came out to fix our frozen pipe (Junior & co.). They provided advice to minimize this happening in the future, and were so quick in finding the problem and resolving it despite having a hectic morning of similar local emergencies with frozen pipes. My card was accidentally run twice, but the manager Sara called to personally apologize and be transparent about the mistake and was so so so genuinely sorry. I prefer to support local businesses living in VT, but Roto-Rooter was truly professional and I would not hesitate to use them again.

Review 171 (2016-01-13 - Rating: 5)
Roto Rooter did a great job. I called at 2pm and they were here by 4pm and done by 4:30pm with everything fixed and good to go! Very reliable and the Tech was super helpful and knowledgeable.

Review 172 (2019-06-07 - Rating: 5)
The technician, Corey, was professional and friendly. We didnt know exactly how the exterior drain was plumbed, so he spent a bunch of time figuring that out. Once he did, found that the drainage pipe was incredibly clogged through its entire length (over 100 feet), and he didnt leave until he was sure that it was entirely cleared. A very nice guy and did a wonderful job.

Review 173 (2024-12-06 - Rating: 5)
Excellent service, friendly attitude and got the job done on time

Review 174 (2024-03-13 - Rating: 5)
The owners of this business value their customers and provide quality work and thoughtful service they stand behind and is frankly hard to find today… on time - efficient-capable-thorough-kind… I can not recommend them highly enough!

Review 175 (2015-10-25 - Rating: 5)
We were very happy with our service. John, our technician, was very prompt, for our appointment and took care of our backed up sink with ease. He also informed us of some maintenance options to address the build up issue potentially making future service calls less likely. Thank you John!

Review 176 (2015-09-28 - Rating: 5)
Corey (tech # 35) was polite, attentive and thoroughly worked through and solved our problem of slow drainage from kitchen sink and mechanical room floor drain. He made recommendations for preventative maintenance and wrote them out for us.Very satisfied.

Review 177 (2019-12-20 - Rating: 5)
These Guys came out quick. I had a pipe burst or something in my bathroom wall. I called Roto Rooter and talked to the nicest lady. She got ahold of John, who was already on another service call. He swung by my trailer on his way back and fixed the leak or whatever it was. I can imagine this was considered an emergency and the charge was not as much as i expected. They explained the issue and what they did, and they responded quickly in my time of need.In the state of Vermont, it is hard to schedule work, let alone get someone to reply, show up, and fix the problem in a matter of hours.Could not be happier with the service i was provided, the entire staff including the owner have a very clear pride in what they do, and making sure the customer is happy.I will only call them for my plumbing needs in the future, and i would recommend them to anyone.

Review 178 (2019-07-01 - Rating: 5)
Cory tech # 35 is a rock star. He showed up on time and had genuine concern about the situation. He was thorough, pleasant and successful. He shared his knowledge of the situation and gave helpful advise as to how to prevent future occurrence. One of the better experiences Ive had regarding emergency services.

Review 179 (2018-09-24 - Rating: 5)
Had a sewer back up into my basement. Called Roto-Rooter and they arrived in a timely manor. The technician (Corey) knew what he was doing. Fixed the problem and then stayed a bit longer while we ran the water to make sure the problem was solved. Nice job Corey.

Review 180 (2019-01-29 - Rating: 5)
Cory arrived within 2 hours of my husband placing a call for a clogged kitchen drain. He was professional, knowledgeable and courteous. We will definitely call on his services in the future if any issues arise.

Review 181 (2020-05-04 - Rating: 5)
After being let down by a home service company for 2 days we finally had to take matters into our own hands to get our plugged sewer line repaired. When a quick response is necessary Roto-Rooter is who you should call. I called at 6:00 pm Sunday night and your repairman showed up before 8:00 pm and had our sewer back up repaired by 9:00. Thank you Corey Paya of Roto-Rooter in Burlington ,Vermont. You saved the day!

Review 182 (2021-05-26 - Rating: 5)
Dispatch called and said that the tech was ahead of schedule and he could show up earlier then we discussed. Of course I said yes and by the time I got home Corey was on my porch tools in hand ready to go. He wasnt even at my house for 20 minutes and he was done, dudes awesome!! No wonder he was ahead of schedule. Thanks roto rooter!

Review 183 (2019-01-23 - Rating: 5)
Our tech, Corey was very responsive to our call and kept good communication about when he would be available to drop by. Was able to unclog our drains and use a video camera to diagnose our problem. Overall a great experience.

Review 184 (2019-07-17 - Rating: 5)
I called Roto-Rooter at 8am about a non-emergency clogged drain, and they had a technician out by 10am, which was appreciated. Corey was professional and solved the issue in less than an hour. Its hard to stomach the going rate for this type of service, but I would definitely use Roto-Rooter again!