Tidal Plumbing & Heating
Located in Whitestone, New York
Address: 149-17 Cross Island Pkwy, Whitestone, NY 11357, United States
Phone: +1 718-505-9300
Rating: 4.8
Services
- On-site services
- Online estimates
- Language assistance
- Repair services
- LGBTQ+ friendly
- Appointment required
- Credit cards
Categories
- Plumber
- Gas company
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2021-12-28 - Rating: 5)
My experience with Tidal Plumbing has been exceptional. I recently moved into my home and of course everything breaks down. From my initial Maintenance visit to today, Ive come to trust Tidal Plumbing. Matt, Mark & Sonny are extremely knowledgeable, professional, reliable and customer oriented. Matt always takes the time to explain what needs to be done in laymans terms. This level of transparency allows me to fully comprehend and make the best decision. I have a new boiler which was purchased and installed by Tidal Plumbing. The kitchen faucet was leaking into the basement, which required pipes to be replaced & a new faucet. I also got my washer and dryer installed. I am very pleased with the work and pricing from Tidal Plumbing. They are my go to for all my Plumbing needs. I give them five stars, for their integrity to service the customer first. -
Review 2 (2024-08-06 - Rating: 5)
Working with Tidal Plumbing has been a great experience. They worked with me on a number of repairs needed around the house. Communication, skill and professionalism were top notch. I will use them again for any plumbing need. -
Review 3 (2024-09-11 - Rating: 5)
Very good work and accountability throughout the entire project. I gave them access to my home and they were very respectful and responsible. Matt, Sunny and Rameen thanks for the great work. -
Review 4 (2022-12-06 - Rating: 5)
Services performed: Gas restoration and installation of new gas pipingMy gas was shut off by Con Ed. Sunny (licensed master plumber) gave me a straightforward contract that stated clearly the works to be done and a quote for the gas restoration. Sunny worked with me and explained what needed to be done. Sunny and his team communicated with me throughout the whole process. The Tidal Plumbing & Heating crew did a great job installing the new gas pipes. It was extensive work. Sunny filed the permit in a timely manner and arranged for inspections as fast as possible from DOB and Con Ed. Con Ed almost renegaded my inspection appointment by pushing it back a month later that would put me into the winter with no gas and heat. The nerve of Con Ed! Sunny fought to keep the same inspection appointment. Sunny and his crew were always present at all the inspections to ensure everything went smoothly. I am very pleased and happy with Sunny and the Tidal Plumbing & Heating crew for their excellent workmanship and responsiveness. Not only did I get my gas restored with no issue but Tidal Plumbing & Heating also got my elderly neighbor across the street gas restored on the same day. Her gas was also shut off by Con Ed. I highly recommend Tidal Plumbing & Heating for their great services and will definitely hire them again if needed. You will be in good hands with Tidal Plumbing & Heating. -
Review 5 (2023-11-09 - Rating: 5)
Fantastic experience with Tidal Plumbing! Sunny and his staff are excellent, responsive, professional, knowledgeable, and reliable. Tidal did a superb job meeting all the rules and regulations of my building in the City. Highly recommend! -
Review 6 (2024-02-07 - Rating: 5)
Absolutely unbelievably terrific company, service and completed work. I have contracted with several plumbing companies in the past for work on my 130 year old house and this company was excellent in setting expectations and then topping them. Juan and Robin arrived within 20 minutes of the appointment time, asked permission to enter the home and were meticulous about entering and exiting the residence, i.e. letting me know each time one or the other were leaving to obtain supplies. Both gentlemen were respectful to me and my home and left everything as if no one was even there (except the work was done!). I never realized how important being comfortable during work was until I realized that in the past I was always anxious!. Thank you Tidal and I will not be calling any other service in the future! -
Review 7 (2024-04-10 - Rating: 5)
We went with Tidal for an oil to gas conversion based on the reviews and the reviews did not disappoint. They really are a five star company! Sunny and his crew went above and beyond SEVERAL TIMES for us and we are so grateful for all their help and service. One example: we had a separate issue with DEP that had nothing to do with the work being done by them. We picked Sunny’s brain for guidance. He reached out to us on a Friday evening and gave us extremely helpful advice that ended up saving us thousands of dollars in unnecessary work that DEP wanted us to do. We really can’t thank him enough. If you need a five star plumbing company that does great quality work, is very professional, and knowledgeable, look no further and just give them a call already! Sunny, it very evident that you care about your customers and employees. Thank you! -
Review 8 (2023-05-17 - Rating: 5)
Tidal Plumbing & Heating are the best in the business! Sunny and his team do phenomenal work and are always ready to come and assist when you need them. There is no other plumber I would even think about using. If you have need of a plumber look no further than these guys. I’ve relied on them for ten years. Calling them was the best decision I ever made! -
Review 9 (2023-07-25 - Rating: 5)
I reached out to Tidal Plumbing after searching for a Master Plumber to do a NYC Local Law 152 gas piping inspection. I did my due diligence before selecting a master plumber. Tidal Plumbing had an A+ rating on the Better Business Bureau website, there were no disciplinary violations on the DOB website, they are licensed and insured and had great reviews. I made an appointment on their website and received a confirmation of the appointment shortly thereafter. I then received a written quote and contract via email.Sunny and Mark came to my house to do the scheduled inspection. They were very responsive, knowledgeable, and experienced professionals.During the inspection, they pointed out a small issue with the pipes that needed to be fixed (i.e. - wobbly pipes; missing clamps) and thoroughly explained what needed to be done and why. They gave me a quote. At my request, they returned a week later to fix the issue. They sent me the completed GPS2 form required by the DOB that same day.While they were at my house, I pointed out to them a water leak near the washing machine in my basement that I noticed before they arrived. They determined that it wasnt from the washing machine. They checked the bathrooms on each floor and found out where the leak was coming from. It was from a crack in a very old pipe. They will be returning to fix that shortly.Sunny and Mark are the Dream Team! Best plumbers Ive ever dealt with! Thanks Tidal! -
Review 10 (2024-05-20 - Rating: 5)
Phenomenal service from Sunny and his team , con Ed turned my gas off they got it back up and running in no time. Very easy to work with and great communication will definitely be recommending this company to all my family and friends. Thank you for everything . -
Review 11 (2022-10-14 - Rating: 5)
I first used Tidal to do my gas pipe inspections. The price was very fair and Sunny was so professional. I recommended him to a few of my friends. Everyone was very satisfied. I then called Sunny to install a new boiler in my small apartment house. Everything went great and I am extremely happy. He has great employees including Jo in the office and Matt the mechanic who installed the boiler. Sunny is reliable, professional and genuinely a nice guy. -
Review 12 (2022-01-08 - Rating: 5)
We have used Tidal for all our home plumbing needs for 20 years. They have replaced the hot water heater and serviced sinks and toilets as needed. A wonderful company! We especially appreciate the quick response to our calls. Phone calls and texts are usually answered within 15-30 minutes and service scheduled for the next day or two. The workers who have come to our home have been polite and have always left the work area clean. Knowing they are licensed and insured is also an important consideration for us. We highly recommend them. -
Review 13 (2022-01-27 - Rating: 5)
I hired Tidal Plumbing & Heating to have my Gas service with Con Edison restored after being off for 2+ years. The Tidal Plumbing team handled everything from pulling permits, setting up the appointments and repairing anything that needed to be repaired with a very Professional and Courteous manner. They were friendly and easy to work with, especially when scheduling the multiple inspection and line testing appointments that were needed. I would definitely recommend them for any Plumbing work especially Gas related. -
Review 14 (2023-05-05 - Rating: 5)
In the midst of a harsh winter, we experienced a gas pipe leakage that resulted in a complete shutdown of our heat and hot water by Con Edison. The project was extensive, requiring the replacement of all the pipes throughout our two-story house and the completion of tedious paperwork with DOB and Con Edison. Hiring Tidal Plumbing & Heating was a huge relief. Sunny, Matt, and the team were responsible and accessible, providing exceptional services with a high level of professionalism, honesty, and reliability. We highly recommend Tidal Plumbing & Heating for any plumbing and heating needs. -
Review 15 (2023-04-14 - Rating: 5)
Let me begin with saying that Tidal are excellent! Every step of the way they have been helpful, responsive, informative and truly professional. We had an issue with a gas leak which was handled badly by the first person who we had to come and deal with the problem which made dealing with National Grid an absolute nightmare. I was fortunate enough to come across Tidal who helped me navigate the complex system to get my gas leak situation solved which included dealing with the department of buildings and National Grid. It was a nightmare but Sunny and his team got everything done professionally and efficiently. And when I had another issue recently with gas, he had his guys out within 24 hours and they resolved it with a smile. The thing that struck me the most is that at every turn, I felt they genuinely cared and werent trying to nickel and dime me. That speaks volumes. Not only will I use them again, but I will recommend them to my friends and neighbors! Five stars for sure. -
Review 16 (2023-11-14 - Rating: 5)
Sunny and his team have my gratitude forever. ConEd shut off the gas service to my co-op. Sunny made a horrible experience as easy to fix as possible. He has an excellent understanding of how to deal with ConEd, and explains it in a way that makes the whole process seem less daunting. I really can’t say enough good things about my experience with Tidal. To Sunny and the whole Tidal team, you’re a life saver… thank you!! -
Review 17 (2022-07-12 - Rating: 5)
I used Tidal plumbing for replacing new gas boiler and hot water heater. Matt was very knowledgeable, he and his crews arrived on schedule and went right to work. The way they connected all the pipes looks much better and more neat than before. I also appreciate the company offers a free 3 years boiler maintenance included on the services contract. They cleaned up all debris after the job completed. A big thank you to Matt, his team and also Joann for responsiveness and coordination. Highly recommend them for their services and professionalism. -
Review 18 (2022-03-29 - Rating: 5)
Great service from Tidal Plumbing. Had gas turned off due to leak at gas meter. Sunny came out right away to give repair estimate and explain steps and procedures with gas company and DOB to get service turn back on after repair. They were very efficient in getting all the permits and inspections lined up to get service turn back on ASAP after repairs were completed. Would definitely recommend them to others. -
Review 19 (2020-04-02 - Rating: 5)
My first time using Tidal Plumbing & Heating and I must say it will not be my last. We had an emergency gas leak situation that needed immediate attention and I am glad I decided to go with this company. The quality of service I received from the owner and his employees were unmatched. I appreciate how I was kept informed during the entire process and the efficiency. I would most definitely recommend their services to everyone. -
Review 20 (2021-12-22 - Rating: 5)
The staff at Tidal are very professional and personable. They helped to install a new boiler as well as a new radiator. The gentlemen who came to do the work were very friendly and they did a good job. They answered any questions that I had and they explained how to keep up with regular maintenance. If I had any issues they were quick to respond and take care of things. I highly recommend this company and I intend to continue using their services in the future. They’re a great local company! -
Review 21 (2022-04-11 - Rating: 5)
Tidal Plumbing and Heating installed two faucets and reworked the drains in my kitchen. They did a great job and the workers were very professional. They showed up on time said and got right to work.The work came out great and looks perfect.I highly recommend Tidal for all your plumbing needs. -
Review 22 (2020-12-02 - Rating: 5)
Sunny and Tidal Plumbing are hands down the most courteous, professional and honest company I have ever dealt with.Con Ed was threatening to shut down my gas line and I called Sunny over to help me. He walked me through all the steps and told me how to work with Con Ed so my line would not get cut off.Turns out Con Ed was able to do the work for me and I did not need Tidal Plumbings services.Once I told Sunny what was done he immediately told me that he did not need to come out to do the work and gave me a full refund of my deposit. Most companies would have either kept all or part of my deposit, or would have come to do the unnecessary work just to collect the rest of the money.I will not hesitate to call on Sunny again if I ever need work done in my home. You dont find many companies that will be as honest as Tidal Plumbing. I highly recommend you to call Sunny and his team if you ever need plumbing work done in your home! -
Review 23 (2022-05-20 - Rating: 5)
I am glad that I found Tidal to help for gas restoration after ConEd shut down our gas. Just need two days to get my gas back. Sunny and his team are amazing; they are professional and responsible. My family and I am happy with their service and work. Great job! -
Review 24 (2020-10-14 - Rating: 5)
Had a problem with Con Ed shutting off my gas. After calling 3-4 plumbers that wouldnt return my call for this type of job, Sunny from Tidal came to the rescue. He filed the DOB permits for gas turn on upgraded internal lines to code coordinated with Con Ed for a new meter and gas turn on. During the 3 month process Sunny was outstanding to deal with. He updated me frequently and promptly answered all my texts and calls. Sunny proved he is an invaluable resource, I truly recommend him. Give him a call and you wont be disappointed! -
Review 25 (2021-07-05 - Rating: 5)
I hired Tidal Plumbing to do a Local Law 152 gas line inspection for my property in Brooklyn. I live out of state so I thought as usual it was going to be a battle with another contractor, from the office staff to the inspector that showed up it was a seamless expirence. Everything was done over phone and emails, communication was always great. Very professional. -
Review 26 (2021-09-08 - Rating: 5)
I called Tidal plumbing for a gas leak needing repair. Sunny and his team are true professionals and a pleasure to work with. Matt did a great job from beginning to end. Worked hard to get the job done with DOB and get our gas up and running with con Ed. Every call we placed was answered by Sunny personally and I knew we were in great hands! Thank you Sunny, Matt and the entire team. Pleasure doing business with you. Happy that I finally found a caring dedicated plumber and will highly recommend to everyone!,L.KapovicWhitestone,NY -
Review 27 (2020-07-07 - Rating: 5)
We hired Tidal Plumbing after having a horrible experience with two plumbers that lasted 18 months, and were never able to complete the job. We were in a very difficult process to have our gas turned on and needed inspections from the DOB and Con Ed. It took Sonny only two weeks to get our gas turned on!! No issues at all everything was submitted on time and appointments were made and kept quickly. I wish I would have hired him last year it would have avoided us a whole winter with no heat. We are extremely happy and relived this is over thanks to Sonny and Tidal Plumbing. -
Review 28 (2021-05-10 - Rating: 5)
I hired this company to do my Local 152 gas inspection for my building, it was a great experience. They were on time for the appointment, explained the entire process, and answered all my questions. I found Tidal Plumbing after a couple of my neighbors used another company that was less expensive but caused them headaches with paperwork and Con Edison. Im glad I found an honest company. -
Review 29 (2021-06-15 - Rating: 5)
My family hired Tidal Plumbing to do the new 152 gas inspection. They did it on 3 buildings. The inspector was very polite and informed us what to upgrade in the near future. Their prices were fair. The office staff were very informative and polite as well. I would hire them again. -
Review 30 (2021-12-03 - Rating: 5)
I hired Tidal Plumbing for my LL 152 nyc gas inspection. They were on time, fixed the minor issue that my property had so I can pass the inspection. I searched a few different companies before hiring Tidal. There price was in the competitive with others. They are professional from the office staff to the inspectors. -
Review 31 (2020-08-11 - Rating: 5)
I got the name of Tidal Plumbing & Heating off the Better Business Bureau site for recommendations of local plumbers and was pleased they handled my request promptly & quoted me an accurate price over the phone. I discovered I needed the same repair work of the shut off valves in the kitchen as in the bathroom and they were flexible enough to handle all my plumbing problems professionally in an hour. They were on time which was important as I had to coordinate with the cooperative apartment building workers to shut the water off in the building to complete the repairs. I would recommend them highly for their professionalism, skill and fair price and will cal them again for my plumbing and heating needs in the future. -
Review 32 (2020-08-14 - Rating: 5)
My toilet was rocking badly (actually, it would move from side to side). It turns out the flange below my toilet broke and a new one needed to be welded back on and the toilet replaced. I saw other great reviews from Tidal so I called them. Joanne, the receptionist, was pleasant and efficient. And very knowledgeable. And, best part, they were able to come repair the toilet in a day. The price they gave me was very fair. They also had to go an extra step and submit paperwork to co-op building in order to perform the work. They did this efficiently and timely. The repair itself was quick and they were very neat. I wasn’t in the apartment at the time of the repair(although my super checked in and was pleased with their work), and Sunny called me afterwards to check in and review the invoice. The price was exactly what they quoted me, no surprises at the end of the job like some other contractors. I priced out the repair with a few other companies before I found Tidal, and some were either double the price, or they weren’t able to fit me into their schedule for days out. I feel very lucky and grateful to have found Tidal. My super was so pleased that he said he will refer the rest of the apartment complex to Tidal from now on. -
Review 33 (2022-10-25 - Rating: 5)
First contracted with Tidal and Sunny for a boiler install in a multifam building after my reg plumber didnt want to show up, Sunny has done multiple jobs for me since. The last one Jan. 22, he replaced all the gas lines in the building (16 units). Emergency permits after Coned shut off for a gas leak got the heat and hot water back up promptly. His crew is completely trustworthy. He will go the extra step for you. -
Review 34 (2023-09-18 - Rating: 5)
I have never used Tidal’s services, but after trying many different options and repair services, as recommendations from people from my building I had contacted Tidal with a clogged duct behind my washer/dryer.I regret not taking down the name but someone immediately contacted me back saying my situation was not something they would be able to help with, but told me rent a leaf blower and try to blow through the vent.After succeeding in renting the leaf blower, I have finally unclogged the duct that caused me not able to use the dryer for almost a year!!Whoever I spoke on the phone, Sir! You are a true professional with ethics! Unlike other appliance repairs and hvac repairs I have contacted who wouldn’t even provide quotes on the phone after I have pinpointed the issue since their technicians would need to diagnose the issue by themselves for the same thing before providing the quote or they would lose out on the service call fees.Thank you again!Whenever I have issue with my heating unit or plumbing issues you already know whom I’ll be contacting next time. -
Review 35 (2019-11-23 - Rating: 5)
We started working with Sunny way back when before he even started Tidal Plumbing. I have never worked with a smarter, kinder, more reliable and more trustworthy plumber EVER (and Im 61 years old)!! And Ive worked with others who ripped us off and/or never came when they said they would and/or botched the job, etc., etc.Next time you need a plumber DO NOT HESITATE to call Sunny Johal and Tidal Plumbing. -
Review 36 (2020-07-17 - Rating: 5)
We hired Tidal plumbing to repair our shower faucet in our co-op. We contacted other plumbers, but they didnt have a Master plumbers license or proper insurance. Sunny provided us with all of the paperwork for our board. His men came on time and did everything as expected. We appreciated their efficiency especially since its so hard to come by-- will definitely recommend. -
Review 37 (2022-05-02 - Rating: 5)
In order to turn on our Gas service, Con Edison required our gas lines to be adjusted and pressure tested before it could be turned on in NYC. This turned turned into quite a drawn out process, but Tidal plumbing was there through the entire process and was available to answer all my calls every time. Im so grateful for their services and I highly recommend them. -
Review 38 (2021-12-09 - Rating: 5)
Tidal Plumbing did local law 152 gas inspection. I never used them before but was pleased that they responded to my call quickly professional and was very punctual. I did not need to wait around for hours for someone to show up. I would call them in the future. -
Review 39 (2020-11-16 - Rating: 5)
Sonny and his team where exactly what we needed when we were on a real bind. Con Edison had given us a warning, but very short notice before they ultimately turned off the gas at my rental property in the Bronx due to a corroded pipe. Sonny and his team worked quickly and diligently to target the problem area and replace the part of the pipe/gas line that was necessary. In doing so, Sonny and his team was great in explaining to me the process step by step, coordinating with my tenants where necessary, and also coordinating with Con Edison and the city inspectors to schedule and go through the inspections that needed to be done once the work was completed. Sonny and his team showed professionalism and expertise in dealing with Con Edison and the city inspectors. While doing the work his team also was able to address another plumbing issue - running shower faucet that we had in a tenant’s apartment. Overall, Sonny and his team got me out of a real bind. I do not hesitate in recommending his company and they will be the first I call in the future when I have a plumbing issue. Thanks again Sonny!!! -
Review 40 (2020-03-04 - Rating: 5)
I cant say enough wonderful things about this company, from the owner to the employees! I just wanted my bathroom sink and vanity changed -simple job. After reaching out to several different companies, some which didnt even respond and most wouldnt come out to give me a quote unless I paid an upfront fee of over $100 - Tidal Plumbing made it simple! Free estimate and scheduled the install at a time convenient for me. I was given an HONEST estimate and an HONEST time frame for the work to be done. I would recommend Tidal to any and everyone who asks for plumbing services - simple or complicated/involved job. -
Review 41 (2022-02-05 - Rating: 5)
Professional, punctual, and totally reliable. We called upon Tidal for installing our oven and taking care of all associated paperwork with the city. The whole process was smooth and seamless all the way through. Everyone on staff a pleasure to work with. Will definitely use again in future. -
Review 42 (2020-10-21 - Rating: 5)
National grid locked off my gas. I hired tidal plumbing to get my gas back on. The repairs lasted two days, it was an expensive job but sunnys estimate was more reasonable than other quotes I had gotten. His office staff handled all my paperwork and permits. Overall I am very satisfied. -
Review 43 (2019-08-12 - Rating: 5)
I made an emergency call recently to Tidal Plumbing for flooding and clogged lines in the lower level of the school I work for. Not only did Sonny come right away with some help, but after working on the waste lines, toilets, urinals, and other lines in the basement for hours, they not only fixed the problem, but also helped me clean up. Ive used Tidal for a few jobs since and would highly recommend them to anyone! -
Review 44 (2018-08-04 - Rating: 5)
The people at Tidal Plumbing and Heating are highly skilled and efficient in what they do. They are professional and listen to what you have to say to them. They offered us a free three year start-up on our new Water Boiler and included a free CO detector. I would recommend them to a friend. -
Review 45 (2022-10-26 - Rating: 5)
Tidal is professional, honest and fair. From talking to Jo at the office to meeting Sunny and his team at my apartment everything went perfectly. Sunny is a straighshooter and someone I whole heartedly recommend. -
Review 46 (2020-10-21 - Rating: 5)
Tidal Plumbing was incredibly helpful in installing my new gas range. Sunny helped to make the process totally seamless and I feel lucky to have found such trustworthy people! -
Review 47 (2018-11-23 - Rating: 5)
Tidal plumbing is great, very affordable and does great work. Always on time to their appointments. I will definitely use them again in the future and would recommend them to others as well. -
Review 48 (2022-07-13 - Rating: 5)
These guys are great! They did a gas restoration at my parents’ house and really went the extra mile to coordinate with Con Ed and the Department of Buildings. They were always cordial, on time, and completely professional. I highly recommend them! -
Review 49 (2019-11-02 - Rating: 5)
They’ve done two different jobs in my apartment in Manhattan. Excellent quality of work, prompt and courteous service, professionalism at every step. Pleasure to deal with this company. Highly recommended. -
Review 50 (2023-05-24 - Rating: 5)
Professional - expert service- cleaned up behind themselves, The estimate was the final price. Seamless process from the owner to his team. -
Review 51 (2024-05-25 - Rating: 5)
Incredibly nice crew, fast and clean with great pricing! Highly Recommend -
Review 52 (2018-06-09 - Rating: 5)
They are the best! Reasonable price for their work. They came on time and fixed all my problems and even helped with some problems that I didnt originally requested of them. I definitely recommend them. -
Review 53 (2020-07-31 - Rating: 5)
They did a great job - quick, on time and they charged less than two other plumbers I called. -
Review 54 (2023-09-08 - Rating: 5)
As soon as I was getting ready to go to the gym and all dressed up, Con Ed (contractor) started knocking on my door. They absolutely ruined my day because they decided to shut my gas off and discovered gas leaks and not making it to the gym. I was panicking like crazy, like what the heck was I going to do? I had all these plumbers coming giving me insane quotes. Tidal was the first plumbing company that gave me a reasonable price and honestly it was the right company to work with. Matt and Sunny are true professionals and they went out of the way to fix my issue last minute since you can only have a 5 day grace period for Con Ed to turn your gas on immediately. They are always on time when it comes to fixing last minute things, responsive, super professional to their customers and hard working for working late at night. They relieved a lot of my stress as well when it comes to the paper work. Amazing Plumbing company! A++++++++ -
Review 55 (2022-10-22 - Rating: 5)
This company works quickly to get fair estimates to you in a timely manner. I have used them for a commercial property in midtown Manhattan. -
Review 56 (2022-11-04 - Rating: 5)
Very happy with Tidal. Completed the job in a timely manner as promised. -
Review 57 (2022-10-25 - Rating: 5)
I hired Tidal Plumbing & Heating when my gas was turned off by Con Ed. They handled everything from pulling the permits, scheduling appointments with the DOB and Con Ed and repairing everything so that it would pass inspection. They were extremely responsive, courteous and easy to work with. I HIGHLY recommend using them for gas issues or anything else. -
Review 58 (2021-12-03 - Rating: 5)
I’ve been using Tidal Plumbing ever since I purchased a house 5 years ago. A different plumber had been hired during some early renovations to do some work, but he took weeks to get a two or three day job done, and then it was clear that some things were not done correctly. Sewer gas was coming up through the new shower drain (he didn’t bother to put in a P trap!!) and there was a leak at one of the joints that he had installed. And other incorrectly done things. I heard about Sunny and gave him a call. Sunny came in and checked everything. He pointed out what needed to be corrected and/or done further and why, and explained everything clearly. He then made the necessary repairs in one day. I’ve used Tidal Plumbing ever since then to service my boiler in the winter, and to make other plumbing repairs as needed. They are always on time, professional, and personable. And Sunny is just an all-around really good guy who excels at his work. It’s a real relief, as a homeowner, to have an excellent plumber, and know that you can depend on him to get the job done and get it done right. Most recently Sunny has expanded his business and has some other workers on his team. Matt came by this year to service the boiler and he was also very personable, communicative, and professional. If you want plumbing done correctly and by really good people, you can’t go wrong with Tidal Plumbing. -
Review 59 (2022-10-25 - Rating: 5)
Very knowledgeable and professional. Always taking time to explain the problem and help to solve it in the best possible way. The office is great at scheduling and managing calls! -
Review 60 (2020-11-13 - Rating: 5)
I called TIDAL Plumbing & Heating for a combo boiler/hot water heater repair. They answered the phone professionally, gave me a same day two hour window to examine the problem. They are respectful of time and communicate well with the customer. They arrived, examined the issue and provided prompt professional repairs and got my boiler up and running again, especially with no hot water and heating before weather temperatures are ready to drop. They are professional, respectful, work clean, are friendly and are very reliable. I am very grateful to have found such a reliable plumbing company which gives me peace of mind with this job and any future work that I may need. Dont look elsewhere. THESE ARE THE GUYS YOU WANT WORKING FOR YOU!!! -
Review 61 (2021-01-15 - Rating: 5)
Sunny and his crew really great did a great job in breaking down the process and doing the work. Before I found Sunny and his company I was dealing with a shotty plumbing contractor that never kept me in the loop, poor workmanship, and later on, I come to find out that they were doing disreputable business dealings. Sunny and his company came through and fixed the mess and showed me that there is a plumbing company out there that offers a fair price that won’t break the bank that do outstanding work. My family and I wouldve been without heat and gas if it wasn’t for Sunny and his crew. Exceptional company, thank you so much! -
Review 62 (2021-06-15 - Rating: 5)
I was in the process of buying a new home and the Inspection company found that the gas pipes were illegal. I called several plumbers almost all of them said they do not want to get involved with Con Edison or with city inspectors. Tidal Plumbing was the only one that had all the answers for my questions, they were very familiar with the entre process. Sunny’s office worked with Con Edison and the department of buildings directly. Other plumbers told me I would have to find my own expeditor to do all the paperwork, Tidal provides these services in house. It was a long and expensive process but all I did was write 2 checks and provide access, that is it. These guys truly are a great company. This is my first home and I have found my plumber. Thank You Tidal Plumbing. -
Review 63 (2021-01-14 - Rating: 5)
Tidal plumbing company helped us through a bind, we called another company to do the gas inspection and failed then the headache came. Gas was shut off, the other company did everything illegal doing the work before getting permits, took 3 weeks of back and forth blaming other people. We then called Tidal plumbing and total difference, night and day. They did the paperwork and within 3 days, then they were allowed to do the work. Within a week it was resolved. I would totally recommend them since they know what they are doing and legal too. They are priced fairly compared to what we were charged for the other company. I would not hesitate to call them again for anything related to gas -
Review 64 (2018-06-09 - Rating: 5)
They are very professional and nice person. They helped me fix the leaking in my bathtub and fixed the gutters that were clogged up with hairs. They charged for very reasonable price. They also have license and insurance if your apartment requests these documents. I highly recommend them! -
Review 65 (2022-01-16 - Rating: 5)
Great service. Quick and reasonable response time. I would highly recommend! -
Review 66 (2020-10-16 - Rating: 5)
Tidal is very good. Will use them again if needed -
Review 67 (2024-05-23 - Rating: 5)
Very good customer service -
Review 68 (2020-07-27 - Rating: 5)
I used these guys to fix myPipe that broke in the middleOf the night ! Thank you again! -
Review 69 (2024-03-21 - Rating: 5)
Excellent service -
Review 70 (2023-05-08 - Rating: 5)
Very good service -
Review 71 (2019-08-18 - Rating: 4)
Sunny is great.