Jones Heating & Air Conditioning

Located in West valley city, Utah

Address: 1352 W 3300 S, West Valley City, UT 84119, United States

Phone: +1 844-998-0969

Rating: 4.8

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Transgender safe space
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-20 - Rating: 5)
Honest, fair, and quality work -- I cant recommend these guys highly enough.I called Jones when our HVAC fan went out. Lamar -- a no-nonsense, very experienced guy -- took apart the system and immediately knew what was wrong. Had to order a new part and had it back up and running in a few days.As our this very old HVAC unit presented other issues, Jeff (another super helpful and friendly tech) helped us patch it up. Jeff takes the time to explain whats going on, what the options are, and does not pressure -- he honestly just wants his customers to be happy.Eventually, it got to the point where we either needed to get another new part or just bite the bullet and replace the old furnace itself. When we decided to do the latter and learned that it would take 2 days to get the new furnace out here, Jeff volunteered to just put a functioning replacement part into the unit in the meantime so our kids wouldnt have to sleep in a cold house (December) while we waited for the new furnace. Just awesome.Rob and Stry did a great job installing the new furnace unit and were really happy. Also, when we discovered that we didnt have hot water the evening after the furnace replacement, Jeff talked me through a diagnosis and solution (it ended up just being a matter of starting the pilot light again).Again, highly recommend these guys!

Review 2 (2024-08-21 - Rating: 5)
I recently had a great experience with Jones Heating and Air. I needed my HVAC system serviced urgently, and they were able to accommodate me within an hour of my call. Jeff was professional, knowledgeable, and got the job done quickly. I was impressed with their efficiency and the quality of their service. I recommend Jones Heating and Air to anyone in need of HVAC services.

Review 3 (2024-07-03 - Rating: 5)
Jones Heating & Air are amazing to work with! Technicians, Rob & Cole, were super knowledgeable, friendly, professional and seemed to genuinely care about me as their customer and the company they work for… Which is so rare these days. The pricing was fair and the quality of work, phenomenal! They are my go-to HVAC company from now on without a doubt. (And I’ve dealt with several different companies.)

Review 4 (2024-07-14 - Rating: 5)
We are repeat customers and this is the only company I recommend to family and friends. Our A/C stopped working in the middle of a heat wave that week. I called Jones Heating and Air and spoke to Jeff. He was backed up with service calls as expected during this time of year however, he still made it out to service our unit. He is so professional and has the kindest personalty. This company always goes out of their way for their customers and I have always felt they are honest and trustworthy. Thank you Jeff for taking care of our family during this extreme heat wave.

Review 5 (2024-06-15 - Rating: 5)
We cant say enough about Jones Heating and Air. They did our HVAC system a few years ago and we have loved it. Listen to Jeff and change those air filters!Recently we had an unexpected AC cooling problem at my father-in-laws home. We made an appointment with the understanding that it would be a couple of days or so due to the high demand and recent heat wave. Jeff called the very next day - he was in the neighborhood and could help us in 15 minutes! The problem was straight forward and he had cool air flowing in a short time. The integrity and honestly that he works with is amazing -if you have a HVAC need for your home call Jones - you wont be disappointed!

Review 6 (2024-08-06 - Rating: 5)
A/C wasnt working , called Jones for appt.. spoke with two techs and next morning they called early and came promptly to my house. Repaired quickly and correctly. I would highly recommend this co. For service work etc..Thank you Jones Co., Richard

Review 7 (2024-06-07 - Rating: 5)
Our air conditioner stopped cooling overnight. Jeff was able to come the next day and was able to fix it quickly. He was efficient and professional. We will definitely do business with them again if needed.

Review 8 (2024-07-24 - Rating: 5)
Jeff was the tech that came to my parents house short notice, this man helped my stepdad when he was having a seizure. He witnessed everything he helped me get him on his side. He helped me get a pillow. He got a hold of my mom who called 911 if Jeff wasn’t there today it probably would’ve been a little worse, but this guy went above and beyond as a tech not only did he care about his customers quality of living (the house being so hot) he cared about my stepdad’s life Jeff was my hero today. I was in a dead sleep, and if Jeff wasn’t there with him, it could’ve been worse. Seizures are really scary. You could swallow some thing you could have your airway obstructed, but lucky enough This man was there. He witnessed everything he came and woke me up and we were able to get my stepdad to the hospital. He also gave it to my mom straight about her unit. You can tell this guy has a passion for what he does. Jeff if you’re reading this thank you! Give that man the biggest bonus you can!

Review 9 (2023-11-21 - Rating: 5)
As a first time homeowner, trying to navigate all the new responsibility and inner workings that come with a house is very challenging.I noticed my vents making a clanking noise loud enough to wake me up at night and in the mornings, so I called Jones Heating & Air Conditioning to ask about it. Jeff was sent to me same day luckily, and he was incredibly knowledgeable and professional. He even went a step above and helped show me how to replace my furnace filter and educated me about my system! About an hour of hard work and good conversation later - my issue is resolved, I feel confident about how to take care of my furnace, and I know exactly who I will be reaching out to in the future for all my related needs.Thank you Jeff and the Jones Team!

Review 10 (2023-11-18 - Rating: 5)
In summer of 2022, my AC went out and called a company to come out and repair it, and purchased their maintenance plan. Come winter, I called them to come out and they said I was in violation, turned off my system and replied they couldnt service my furnace. Offered to sell me a new one, without any discount for all the money just spent over the summer. Contacted 2 other companies for bids on a new system, one was a company who originally installed the unit. Received nothing, no bids from either. In 2023 after a recommendation to call Jones Heating & Air, I worked with Dion, who was patient and answered all my questions and concerns until I found what was the right system for me. The installers were Rob, Cole and Stry, all who were very efficient and professional. You probably have guessed that I am a very satisfied customer and now I recommend you to give them a call. The pricing was competitive, the product lines they offer are outstanding, theyre very knowledgeable and you will get down to the detail everything that was discussed along with great customer service. Great job Jones Heating & Air!

Review 11 (2024-02-04 - Rating: 5)
Basement furnace was very old and not working - knew it needed to be replaced. Someone was out the next day to evaluate and confirm. Very competative bid. Responded promptly to all texts and messages. Rob, Cole and Stryker did installation. They were SO professional, friendly and efficient. I am incredibly happy with the service I received and plan to recommend them to friends and family. Honest, nice people!

Review 12 (2024-04-30 - Rating: 5)
Jeff Durfey is a fantastic service technician in the HVAC industry! He is knowledgable and honest with years of experience! I have had him do work on my home and referred him to others. He was also a third opinion on my clients air conditioner and found the wiring was done incorrectly (by what appears to have been another HVAC company!). If you want honest help, Jeff is one to call!

Review 13 (2023-12-19 - Rating: 5)
Had a company called Yes come in to service our furnace. We had their sticker on our furnace from a while back. We met them at Home Depot and they offered cheap tune ups. We wanted them to look at our furnace because it sounded loud when it was on. They came out. They said they had to red tag our furnace. It was unsafe. The heating exchanger was cracked. They gave us a quote for 11k. I felt sick. My family recommended we call Jones Heating and Air. They said they are honest and I should get a second opinion. They came out and found the other company was dishonest. Needed a new part. $700 later I’m back to normal. So glad to be able to work with honest people. They are awesome!! Jeff Durfey saved me a ton of money!! You’re the man!!

Review 14 (2023-10-27 - Rating: 5)
Called about 10:45 am and Jeff was out within the hour. Explained the problem and he knew exactly what to do. While he was working on it, he got a call from another customer and he was very honest and professional in talking with that customer. I was very impressed with his knowledge and honesty. I will definitely be using Jones Heating & Air Conditioning in the future and will be recommending them to friends & family.

Review 15 (2023-07-11 - Rating: 5)
Just had Jeff come out from Jones heating and air. He expertly fixed my air conditioner on this hot July day. I’ve never written a Google review before, but I felt inclined to give a shout out for this great company. Our family has used Jones at home and work for many years. Jeff knows exactly what to do because he’s done it for 25+ years. Such a good local honest place. I highly recommend their work.

Review 16 (2024-04-04 - Rating: 5)
My furnace went out unexpectedly, after doin a little research and trying to fix it myself, I called and had Stryder and Rob come look at my system.They found a bunch of stuff wrong with the old system, and were very professional and giving me their opinions on what to do next.The next day they came out and installed my new furnace and all new a/c unit. They did an amazing job and were very respectful, they cleaned up all their messes and the new system looks works and looks great.Stryder and Rob, you guys rock.Thanks so much again.

Review 17 (2023-06-15 - Rating: 5)
I recently discovered that my air conditioner was leaking refrigerant during a routine maintenance inspection with an Any Hour technician. The repair quote I received from Any Hour was was incredibly high and required tearing out some drywall, which I would have had to replace separately. Jones Heating and Air was recommended to me by a friend, so I called them for a second opinion. Everyone I spoke with at Jones Heating and Air was friendly and responsive, and they were able to do an initial assessment via text and schedule an appointment for just a few days later.I had the pleasure of working with Kelby, and I cannot speak highly enough about his professionalism, expertise, and exceptional service. He was able to quickly identify the cause of the leak and provided clear explanations of the necessary repairs, which he completed that same day. Overall, I saved more than $2,200 by using Jones Heating and Air, and we didn’t have to tear out any of our walls.I would wholeheartedly recommend Kelby from Jones Heating and Air to anyone in need of HVAC services. His technical expertise, attention to detail, exceptional customer service, and genuine care for his clients make him a true standout. I am so grateful for his exceptional service and will undoubtedly be relying on him and the team at Jones Heating and Air for all my HVAC needs in the future.Thank you!!!

Review 18 (2023-10-13 - Rating: 5)
I HIGHLY recommend Jones Heating and Air Conditioning enough for anything HVAC related. It was a nightmare trying to figure out my HVAC problem, and I am posting this because I am grateful for Jones. I hope others can use this company and save a lot of grief and money.My furnace wasnt working, and I got a quote from My Buddy Plumber for a new electrical board for almost $1200. They said they would give me 40% off which brought the total to about $700.I called Jones for a second opinion, and, without knowing the other bid, they gave me an honest price of $590. Jeff, the technician, was honest and straightforward. The whole situation was taken care of in 2 hours, which is about the same amount of time it took My Buddy to identify what could be the problem. It also took My Buddy a few days to get back to me with the potential discount.I will be using Jones for my HVAC system from now on .

Review 19 (2023-09-23 - Rating: 5)
I had my 60+ year old furnace replaced with a new Lenox ML180V Lennox Gas Furnace. Two extremely knowledgeable servicemen came out and did an excellent job installing my new furnace. Unlike other heating and air conditioning companies, Jones Heating & Air conditioning had the best price and I never felt like I was being taken advantage of financially. Good price, good service, who could ask for anything more.

Review 20 (2022-12-01 - Rating: 5)
I had a new A/C and Furnace installed back in September through Jones Heating & Air conditioning. From the beginning they were very quick to respond and very helpful. I called to get an estimate and they were able to come by the next day. I asked for a couple estimates to compare different efficiencies, and Dion quickly got back with the estimates and explained the cost advantages of both. Eventually I decided and they were able to get me scheduled for the installation within a week or so. The only hiccup was a last minute reschedule due to an issue with the unit they received, but thats understandable.The installation itself was painless on my part. I wish I could remember the specific technicians names, but they were both super professional, and even made some adjustments from how the old system was installed to free up some space in that room. They had it finished within about six hours, which I thought was really quick.After the installation, my A/C wasnt quite keeping up with the heat (this was during the 100+ degree heat wave). I called Dion and asked if he could come look at it. He made it out within a couple days, made some adjustments and did some work to get better airflow in my bathroom where a vent is covered by the vanity. All free of charge. Everything has worked great since! The furnace is smaller but by far outperforming the old one I had.Super appreciative of all the work they did and I definitely saved money compared to the other estimates I got. I would recommend them to anyone needing HVAC work!

Review 21 (2022-01-20 - Rating: 5)
We recently had a new AC/furnace installed. First, Dion was phenomenal! I settled on the bid from Jones, because the proposal was all inclusive. Also, clearly noted were the rebates eligible for my purchase. During installation Dion kept me informed and did a great job educating me on the things I was not aware of. Two weeks after the process, I called with a follow up and Dion himself came out the next day to correct the issue. I am just amazed at the service we received! I will recommend this company to everyone I know.

Review 22 (2024-11-29 - Rating: 5)
Our heater went early Thanksgiving morning. We called several places, and they were charging over $300 just to come out or couldnt come until the next day. Thankfully, we called Jones, hoping they were open. They were able to be at our house within 30 minutes and charged a reasonable amount to come out on a holiday. The charge also went towards the cost of fixing the issue. They werent able to fix it Thanksgiving morning due to needing a part, and all supply stores were closed due to the holiday. They left us with some space heaters to make sure we stayed warm until they could come back with the part the next day. They called early the next morning, came over, and fixed the issue quickly. After everything, they were very transparent about the cost of the repair and ensured we agreed to everything before we were charged. In the end, our heater is working perfectly and we were charged a reasonable amount, especially when you factor in the holiday. If we have any issues with our HVAC in the future, we plan on calling Jones first and will recommend them to family and friends as well.

Review 23 (2022-11-15 - Rating: 5)
This was by far the best decision we made when looking to replace our Furnace. They are responsive and professional. They were able to come out within 24 hours and install a brand new furnace.Dion was amazing to work with and I would highly recommend using Jones Heating and Air if you live in Utah!!

Review 24 (2022-09-03 - Rating: 5)
Jones Heating and Air Conditioning is the best around. They are a very professional, timely, HONEST, and knowledgeable company. They worked with me to schedule a service that worked for me on a busy holiday weekend. Jeff was able to diagnose the problem quickly and fix it immediately. Friendly people and even better service, Thank you to everyone that I worked with at Jones!I strongly urge anyone looking for HVAC help to give them a try!

Review 25 (2022-06-24 - Rating: 5)
Once again our expectations were exceeded. My wife and I received excellent, same-day service at a very fair price. Utah needs more family owned businesses like Jones Heating & Air Conditioning that are honest, competent, and employ great technicians like Jeff. Thank you, Jones!

Review 26 (2020-01-02 - Rating: 5)
Very impressed with this company, the service manager, Dion, and technician, Jeff. I had never used them before but were referred to me by a friend of mine in the home restoration business. Very professional, great customer service, very knowledgeable, and I could trust them -straight shooters. They didnt try to sell me something I didnt need. Jeff was very thorough and helped me understand step by step what the problem was and how he was going to fix it.Jeff even fixed my humidifier and educated me on preventative things I could do to keep my furnace running well. Our furnace stopped working on New Years day. They were super responsive and were able to come out and get our home warm again!

Review 27 (2020-01-25 - Rating: 5)
Outstanding service and repair on our furnace that went out recently. We called thinking there was no way anybody could respond quickly and Jeff was at our house before we could get home. Amazing! Our first experience with Jeff from Jones Heating & AC was last summer when our AC unit wasnt cooling. He fixed it and saved us money! He isnt like some service technicians that try and sell you something you dont need. When it is time to replace we will definately be calling Jones Heating & AC!

Review 28 (2021-10-17 - Rating: 5)
Jeff was excellent and punctual! Our A/C went out in the middle of summer and our house was 90 degrees he came out same day and installed a new motor he also helped us with the wiring our new wifi Honeywell thermostat. He provided great service and we will definitely be calling him back for any future services!

Review 29 (2023-08-17 - Rating: 5)
Called them sure that our 24 year old AC unit was dead and was going to get a quote to replace it, they came and actually fixed it! They could have easily just said it’s done and had us install a new one but we got another summer out of it. We will definitely be calling them when we replace it. These guys are awesome, they won’t try to sell you anything like a lot of repair companies that have come to fix things.

Review 30 (2024-06-12 - Rating: 5)
AMAZING!!! Honesty goes a long way in this business. Jeff Durfey with Jones Heating responded within minutes and was at our home in 30 minutes. He was quick to identify the issue. During the routine maintenance by Whipple Service Champions, they failed to hook up one of the thermostat wires then claimed my furnace leaked CO2 and needed to be replaced (bidding over $6000). Whipple turned off the furnace, so I was forced to call in a specialist. I was suspicious of Whipple so I called Jones Heating. Jones Heating tested the thermostat, identified the lack of connection, stripped the wire and made the connection firm - all in about 20 minutes. They tested the CO2 and confirmed the furnace was operating appropriately. Its an old furnace, but still has life. Shame on Whipple -a bunch of fraudsters. Jones Heating has all my business! Honesty is key!

Review 31 (2021-09-10 - Rating: 5)
I am happy that my boss referred me to this company. Our AC unit gave out in June and weve been getting by the last few months with fans and portable air conditioning units. Our furnace had a zip tie keeping a part on so if it popped out, our heater wouldnt work either, pipes were frosted, compressor for the AC was out...just an overall old unit that never was replaced or maintained by previous homeowner. We had bids from other companies ranging from $8k-10k...so I decided to call these guys. They communicated from day one with me. Scheduled an appt with Dion (hope thats right) and he came and checked out current unit and got measurements and set up our appt for installation 2 days later. He was super nice and felt bad that my kids and I were staying in the house this hot and made some schedule changes so that they could get us taken care of. The 2 workers that came were extremely professional and knew exactly what they were doing and it saved me over $2k-4k from other bids. I would gladly recommend this company if u need any repairs or installations. Our house went from 89°-91° almost everyday to now comfortable and cool. Thank you to Lamar. Dion and their awesome team.

Review 32 (2020-06-25 - Rating: 5)
I turned my furnace on for the first time this year and it ran for about an hour. After it stopped coming on I checked it and noticed the pilot light was out. I tried lighting it and it wouldnt stay lit. So I replaced the thermocouple thinking that was the problem. Still wouldnt stay lit. I called another company (big mistake) to come out and the tech said it was the gas valve. Replaced that for $140.00 and it still wouldnt stay lit. A friend of mine suggested Jones Heating. JEFF came out and said the pilot hood was just dirty. Before long JEFF brought my 25 year old furnace back to life. JEFF was great ... very honest, personable, professional and competent. Having worked myself for close to 30 years in customer technical support for a major phone company, I know high quality service when I see it. You wont be making a mistake using Jones Heating and Air Conditioning.

Review 33 (2020-11-11 - Rating: 5)
I was having trouble with my furnace short cycling and wasnt working. One of their technicians, Jeff Durphey, came and went to work. He quickly discovered the root of the problem, but soon recognized that there were other issues. I watched as he methodically went through a detailed process and fixed several issues. Jeff was professional and open about each step and explained what needed to be done and why. The furnace is running perfectly and the price was very reasonable. Thank you Jones Heating and Air for your quick and very affordable service. I would highly recommend you to all my family and friends

Review 34 (2019-11-23 - Rating: 5)
This is my second furnace purchase from Jones. My first was about 20 years ago in my old house and now another in my new home. Their prices are great and the sales and service is the best! Its a family owned business and their goal is to make you happy. Highly recommended. I ordered a furnace that was not in stock, so they upgraded me to a nicer furnace for no additional cost. Thank you Dion!

Review 35 (2016-10-20 - Rating: 5)
We have used Jones Heating & Air Conditioning for thirteen years for both service and installation.Jeff was out here today for a furnace inspection and the total cost was $900.00 less than a neighbor who just happened to have her furnace inspected by another company. One of those twice a year maintenance programs.Jones is a small company but they are honest and continue to maintain their integrity and have done so for half a century. We know who to call when we need heating or cooling service. How about you?

Review 36 (2024-12-03 - Rating: 5)
Jones installed 2 furnaces and an AC at my home in November 2024. Dion worked with me for specification, pricing and project management. The crew onsite was really, really great! They were fast, friendly, clean and performed a quality install. Overall, I would with no hesitation, recommend Jones Heating & AC for your project.

Review 37 (2019-12-06 - Rating: 5)
We have used Jones H&A for decades and they provide excellent service. We made the mistake of trying Whipple a couple weeks back. Whipple did not clean the flame sensors on our furnaces (what else did they not service?). Whipple then told us our flame sensors (and other parts) were failing. Thank goodness we immediately called Jeff at Jones H&A. Turns out our furnaces are fine, and the flame sensors were NOT cleaned until Jeff showed us before and after his cleaning of them.

Review 38 (2021-03-31 - Rating: 5)
Dions crew (Kelby, Rob, Cole) came to install a new AC and Furnace. They found out the furnace was overheating, due to too small of ducts in the house. Dion himself came and stayed until he fixed the issue with bigger ducts and another cold air return. He fixed an issue that has existed ever since the house was built. Cant give enough thanks!! Great crew, cleaned up after their work, super friendly, respected me and my house, wore masks, kept me informed of their work. Fair prices for what they really did!! Jones Heating and Air really went above and beyond. Other companies came to inspect a blower issue, but never found anything because they didnt take the time to care like Dion.

Review 39 (2020-12-22 - Rating: 5)
Very impressed with Jones Heating & AC. Excellent work & service at a great price. After many years, weve found a company that has completely satisfied us in every way. Once you try them, youll never search for another hvac company. I worked with Dion and couldnt be happier. He is professional, sincere and honest. He takes his time to explain in detail, and is all around a noble and respectable person.Jones H & AC also has a wonderful crew. They were all kind, thankful, hard working and pleasant. We could feel they have been working together for a long time and genuinely enjoy each others company.This is an exemplary locally owned family company that puts its customers first. Best service Ive received.We will be coming to them for all our hvac needs and recommend them whenever the opportunity arises.Thank you, Dion & crew, for all you do! Nothing you did for us went unnoticed. We heartily appreciate you. Thanks for being the best of neighbors.

Review 40 (2018-03-09 - Rating: 5)
We had a great experience when Jeff came out for a repair a few months back. Called them for a quote to replace our whole system and got a price well below the other quotes we received. We finally felt like we were getting a straight deal instead of a huge up-sell. They came out today and installed everything. They were professional and courteous and its working like a charm! I would highly recommend Jeff and his team for heating and A/C.

Review 41 (2021-12-22 - Rating: 5)
Hands down the best company to work with for Heating and AC. Jeff D has always come with the most friendliest service ever. I really admire his honesty and willingness to build rapport with his clients . He has always come by and helped us every time and we are always so happy with his work.Thank you guys so much for always helping us and my mother and law. Thank you guys for your honesty and great work.

Review 42 (2019-07-30 - Rating: 5)
We had an air-conditioner problem where the coolant was low and a bad solenoid for the compressor.I am amazed at the quality of work of your technician Jeff. He explained in detail what the problem was. He explained all of the options and let me choose the best option going forward and the likely outcome of his findings. He explained the details on what he was checking for and what the gauges meant. He was nice, friendly, courteous and professional. They are so busy because of their high quality work that I didnt mind waiting for service.I highly recommend this company and especially Jeff!

Review 43 (2016-05-17 - Rating: 5)
Furnace gave out a month ago. I had Any Hour give me a bid over $2700 to repair it and encouraged me to replace the entire unit. Jeff has been taking care of my parents for years and they referred him to me. He evaluated my furnace and was able to determine what actually needed to be repaired and replaced. In the end my furnace works better than it has in over a year and he was able to do it for under $500. Thanks Jeff.

Review 44 (2021-06-10 - Rating: 5)
I picked Jones Heating & Air because they have been in business for a long time and their name is on it. Lamar came the same day that I called, diagnosed the problem and came back the next day with Jeff and the replacement board to install it. They are very knowledgeable, trustworthy and got the job done quickly. Thanks!

Review 45 (2017-07-19 - Rating: 5)
We couldnt be more impressed with the responsiveness, professionalism and fair pricing--all outcomes of our recent experience with Jones Heating & Air Conditioning. Our A/C compressor died last Friday evening (mid-July with daytime temps above 100). In spite of being in the midst of their very busy season, Lamar answered the phone Saturday morning on the first ring and Jeff was at our house within 2 hours!He quickly assessed the problem, gave us options, and confirmed with Lennox that the part was under warranty. It shipped Monday from California and was installed today (Wednesday)!!Anyone looking for hvac service with integrity can look no further than Jones Heating & Air! Thanks, guys.

Review 46 (2022-04-26 - Rating: 5)
Could not be happier with the new furnace, a/c, water heater and thermostat Jones Heating & Air Conditioning installed for us. They did a high quality install in a timely manner!!!!! Ask for Kelby, Robert and Cole to be your installers they did an excellent job!!!

Review 47 (2018-11-28 - Rating: 5)
I called Jones Heating & Air Conditioning because my heater had been blowing cold air. Jeff responded within 20 minutes of my call and had my heater fixed shortly after that. The price was extremely fair and the professionalism was amazing. I could not have been more pleased.Jamie Ames West Jordan, Utah

Review 48 (2018-03-09 - Rating: 5)
These guys have very competitive prices but are also extremely technically competent. Im a property manager who deals with a fair number of HVAC issues and Jones Heating have become my go to guys for new furnaces and air conditioners for commercial and residential installs. And Ive had absolutely no problems with them when Ive needed warranty work. These guys are solid.

Review 49 (2018-03-26 - Rating: 5)
Great company! Jeff came by same day after I finished work and got my (very old) furnace working again (stuck relay switch). He was friendly, professional and didnt charge me for the service call. He also agreed to look into trying to locate a replacement part and informed me he would follow-up the next day. Thank you!

Review 50 (2017-07-21 - Rating: 5)
BUSTED! Jeff is as honest as the day is long. After fixing my AC unit in record time I told him about my wifes evil step mother who lives a block away. She was being told by a competitor who shall remain nameless (ACTION PLUMBING AND HEATING) that she needed a new unit and they would be back in 5 days to install it. Jeff said he doubted that but was willing to go have a look. Jeff pulled the panel and within the first 30 seconds says I see the problem, I have the part on my truck Ill have it up and working in just a few minutes. The problem was a bad capacitor and one of the 2 fuses were bad. Jeff replaced fuses and capacitor and within 10 minutes and $200 later system was up and running beautifully. It has continued so for the last 3 weeks now. That honesty saved our family exactly $5224.00. Action was more then happy to charge us $5424 for a brand new unit that wasnt necessary. Evil step mother couldnt believe it because the Salesman dressed as a technician was so nice. I explained to her that of coarse he was nice, he was about to scam you for over $5000. Hes not going to come across as a scumbag criminal (which is exactly what he is) when hes about to get a payday.I cant thank Jeff enough. I highly recommend these guys. Prompt, reasonable, dependable and HONEST.

Review 51 (2022-05-10 - Rating: 5)
Very wonderful company! From my initial bid meeting with Dion to the wonderful work done by Cole and Rob. They were professional, thorough and took great care of my house. I appreciate them updating my electrical and making sure this old house was safe and up to code. Thank you!

Review 52 (2015-06-01 - Rating: 5)
Jones Heating & Air, is really as good as it gets for service. The first word that comes to mind to describe the company and all the staff we worked with is Exceptional!!!!We had an amazing experience, they made us feel like we were their top priority and cared about. This is truly a family business and they took care of us like we were apart of theirs!The staff went above and beyond, from when we called in for our first service call to do maintenance on our AC unit that needed TLC, to when we were ready for a new unit a few years later, the staff always has a great how can I help attitude. The process of getting a new AC unit was a little stressful, especially as we had many things going on and this need was just another atop our list, and Dion was very pleasant and understanding and truly eased the stress of the large purchase. We will defiantly be going back for our Furnace, and will continue using Jones Heating & Air for our continued maintenance.

Review 53 (2016-04-15 - Rating: 5)
I found Jones Heating and Air from one of their work trucks at a stop light. What a great company to work with. Ed designed and installed a heating and a/c unit in my 6000 square foot showroom. It works fantastic and he maintained the architectural aesthetics of our 50 year old building! I would highly recommend this company. Thanks Ed, your the best! Danny

Review 54 (2021-03-16 - Rating: 5)
The list of perfect five star major purchases Ive made in my life is very short. Jones Heating and Air Conditioning tops that list.Right from the start, Dion demonstrated his experience and understanding of we needed and what we definitely did not need to spend money on. I cant overstate how precisely right for our home and family the furnace and waterheater we purchased are. Absolutely never once felt I was being oversold or pressured.The installation crew of Kelby. Robert, and Cole showed up on time, and got right to work. They demonstrated a respect for my space and property that I truly appreciated. It isnt usually easy for me to have strangers spend a lot of time inside my house, but these guys were outstanding. When they were done, everything was cleaned up and put back together, ready for us to get back to our lives as they had been. Only now in a warmer house, with warmer hearts.Thank you so much to the whole Jones Heating and Air Conditioning team!

Review 55 (2018-03-28 - Rating: 5)
Jeff came out within an hour of when I called and was honest and knowledgeable. Fixed my broken furnace for a song and didnt try to sell me anything I didnt need. I can really appreciate an honest company that doesnt take advantage of people in time of vulnerability. Im going to remember them for referrals and future repairs. Thanks Jeff

Review 56 (2022-05-11 - Rating: 5)
Thank you! Dion was a breath of fresh air. He prepared a precise and accurate bid for services and explained it all. Rob & Kelby did and an amazing job removing the old furnace and air conditioning unit. Beautiful job of replacing with the new system. , having to hand craft some of the vent work to make the system function more efficiently. Thanks guys, appreciate it very much!!

Review 57 (2023-02-13 - Rating: 5)
We have used Jones a couple times for our air conditioner and for the heater the next time. They are always professional, reasonably priced and honest! I would use this company over & over.

Review 58 (2022-03-17 - Rating: 5)
Fantastic job done, It was quick, the quote was accurate and everyone I worked with was professional and what I was told would be done was done. They took the time to explain the new equipment to me and ensure everything worked correctly. I am very happy with the new AC and heater!

Review 59 (2024-03-04 - Rating: 5)
Great service. Jeff was honest, prompt, and had our furnace working again in an hour. I would definitely call them again.

Review 60 (2016-01-05 - Rating: 5)
After being referred by a good friend to Jones Heating, Jeff came to repair my furnace and did so for a full 30% less than the company I had been using for years - saved me HUNDREDS of dollars. I will be using Jones Heating from now on and can recommend them highly.

Review 61 (2020-06-10 - Rating: 4)
I am redoing my review after taking the time to rethink everything. Dion did a very good job of replacing our broken thermostat. He replaced it with a very nice electronic thermostat that is easy to use. I am completely satisfied with Jones Heating and Air Conditioning.

Review 62 (2019-10-09 - Rating: 5)
Jones Heating has twice helped me with quality service and repair. Jeff found a hard to find problem with my furnace. He takes great care to make sure that the service he provides is top notch

Review 63 (2013-01-22 - Rating: 5)
What a great place. I had two problems, one was a space heater at a rental property and one was my home. I called and spoke to Lamar and he told me on over the phone what was wrong and what would be needed to fix them. I decided to have him fix the space heater ( had to be cleaned, cautioned me about damaging the igniter ) and I could fix the tiny problem at home. Great service and saved me some money in the process. Thanks to good honest businesses like Jones Heating and Air my life is much easier. A1 Sprinklers, Wayne

Review 64 (2020-12-07 - Rating: 5)
Jeff with Jones heating is amazing! Had a previous company quote me $1000’s in repairs , Jeff told me one small issue and charged me 140.00 . Honest people I would recommend this company to everyone! Thank you so much for your honest work

Review 65 (2017-11-07 - Rating: 5)
Woke up and had no heat, gave these guys a call, and they dispatched someone as soon as they could. Jeff ended up coming out later that day and had everything fixed in about 30 minutes, even though it was what I consider to be a hard to troubleshoot issue as the furnace was sometimes working. I will be calling them back next year when its time to replace my Furnace and A/C.

Review 66 (2018-06-28 - Rating: 4)
Jeff was on time, courteous and knowledgeable. I was most impressed with the fact that he didnt fabricate problems with my AC unit because of my vulnerability, he told me exactly what the problem was, fixed it, and charged me a minimal amount. This is honesty and integrity, and I really appreciate it! Thank you Jones and Jeff!!

Review 67 (2024-09-09 - Rating: 5)
Jones heating was fantastic! Right as summer heat kicked in my old AC unit died on me. Dion was professional, helpful and a pleasure to work with. The new unit they installed has worked perfectly the rest of the summer. I highly recommend!

Review 68 (2020-08-01 - Rating: 5)
AC died sometime overnight at the hottest time of the year. I called at 8:30 AM on a Saturday and they had a service rep to my house just past noon. He (Jeff) asked what was going on with my AC. I explained what I was seeing and what I had already checked. He quoted pricing up front and didnt try to throw a bunch of unneeded parts into the bid or to up-sell a new system. He had it fixed, running, and paperwork done in under 50 minutes.

Review 69 (2021-11-04 - Rating: 5)
I cannot express how amazing Jeff D. is! We had all our questions answered without hesitation. Jeff is professional, knowledgeable, and kind! He truly went above and beyond to get us up and running. This company has my 5 star rating. Will recommend them for sure!!!

Review 70 (2019-09-21 - Rating: 5)
Happy for 10 years with our furnace. Just had out first issue. Jeff did a great job getting us back in the heat in less than 24 hrs. Happy again! Thanks JH&A!!

Review 71 (2017-06-25 - Rating: 5)
Loved this company! Dion Jones is so awesome to work with! I had a few bids and Jones was a few thousand dollars cheaper! They do excellent work and are professional and honest! We love our central air!

Review 72 (2019-11-28 - Rating: 5)
Thank you Jeff from Jones Heating & Air Conditioning for coming and fixing my heater in the snowy day before Thanksgiving Day. My husband and I really appreciate your friendly attitude and we will follow your instruction: clean up the air filter every month, simple thing to do but we always forget.Happy Thanksgiving Jeff. Thanks Jones Heating &AC

Review 73 (2017-06-21 - Rating: 5)
If you are looking for an honest contractor who is thorough, does an excellent job and is trust worthy, Jones heating and air conditioning are your go to guys. Great job, quick service. You cant go wrong.

Review 74 (2017-06-05 - Rating: 5)
These guys are awesome! I have used them a few times now for repairs and a whole new furnace. They are very friendly, reasonable, and efficient. Jeff just fixed our A/C and saved us from the continuing heat this week, thanks you guys!

Review 75 (2022-06-10 - Rating: 5)
I had the best experience with Jeff, he was very honest and got my unit running like new for a fraction of what another company quoted me. I highly recommend Jones heating and air

Review 76 (2022-08-11 - Rating: 5)
Weve used Jones heating and ac for years and will never use anyone else. Weve always been very satisfied with their service. I can count on them to be honest with service and pricing.

Review 77 (2016-01-27 - Rating: 5)
I swear by these guys! SO HONEST!! Our 14 year old furnace wasnt working a few weeks ago and instead of coming out an immediately trying to sell us a new furnace, they fixed it for a couple hundred bucks! AWESOME!! This is the 3d time in 8 years that they have solved a problem for us honestly and efficiently!

Review 78 (2017-07-18 - Rating: 5)
Called Jones heating and air because of there long time in business, what a great find, honest, fast, and no sales pitchs. up and running twenty minutes after Jeff arrived five stars and will call them again if I need any more help. Thanks.

Review 79 (2020-01-23 - Rating: 5)
Jones was great to work with. They responded quickly to my needs and got to me the same day! I will always call them for my Heating & Air needs.

Review 80 (2019-03-16 - Rating: 5)
Theyve done work for us in the past. Very helpful and nice. Last month my thermostat went out. He had me send him a pic. He told me how to open it and try a new battery. It worked. Great help. Very nice.

Review 81 (2017-06-15 - Rating: 5)
Ive used them for about 3 or 4 different issues and needs. They have been awesome, I cant recommend them highly enough. Jeff has been here twice, and both times has found the problem and solved it within a few minutes. Very reasonably priced very punctual service and I wouldnt go anywhere else.

Review 82 (2020-04-15 - Rating: 5)
They installed my American Standard variable speed furnace and I-Wave air purifier and I cant think of one complaint looks great and runs a thousand times better than my old system.

Review 83 (2024-05-16 - Rating: 5)
Jones Heating and Air is one of, if the not best company Ive ever had to deal with. They just installed central air in our home. They such a professional job. Like they have also done, whenever we have call them. They were friendly and did such high quality work. I would highly recommend Jones Heating and Air for all your heating and air conditioning needs. They are the best.

Review 84 (2018-06-07 - Rating: 5)
I dont recall who it was that came out to my house after I called. He came by after hours quickly diagnosed the problem & within 24 hours had me taken care of for a lot less than I was planning to pay. THANK YOU SO MUCH!

Review 85 (2018-07-23 - Rating: 5)
Mistakenly wrote a negative review (too many joneses doing HVAC) and they called to see how they could make things right even though they didn’t do the work. Wow! Amazing customer service.

Review 86 (2024-01-12 - Rating: 5)
Amazing company arrived fast and heat in our house as quickly as they could definitely will recommend to family and friends

Review 87 (2023-04-12 - Rating: 5)
I love these guys! They save me money every time, and you don’t need to worry about who is coming to your house. I trust them implicitly!

Review 88 (2020-09-08 - Rating: 5)
First time home owners. Its cold today and the heater wouldnt startup. They were quick, friendly, and honest. Everythings now working as expected

Review 89 (2020-10-23 - Rating: 5)
Incredible customer service. I shopped around for months getting quotes and they were very reasonable. They got the job done right and even cleaned up after. 10/10.

Review 90 (2022-07-03 - Rating: 5)
This company is amazing, Jeff is the ultimate technician, and very knowledgeable, thank you so much Jones heating and air.

Review 91 (2018-11-19 - Rating: 5)
Had a great experience with Jeff he was very professional, checked and made sure everything was done right, and then checked again, we will use then in the future for or needs well done

Review 92 (2021-11-04 - Rating: 5)
Jeff was very knowledgeable and helpful definitely made the customer first I will use again and will definitely refer to friends and family

Review 93 (2019-12-22 - Rating: 5)
We have been hiring Jones Heating and AC for nearly twenty years and they always been helpful, easy to work with and reliable.

Review 94 (2023-03-12 - Rating: 5)
Great service on a Saturday. Jeff was able to arrive earlier than expected, diagnosed the problem quickly and had to make an additional trip to a warehouse to get the required OEM electric motor for the furnace blower. The new motor was installed very quickly and my heating system was up and running again. Thank you! We would use Jones Heating & Air Conditioning again.

Review 95 (2018-10-16 - Rating: 5)
Honest and Friendly Service!!!! I was so impressed with the wonderful service I received. This company has a great reputation and high standards.

Review 96 (2023-07-03 - Rating: 5)
Jones Heating repaired our A/C unit the same day we called them. They got it done without upselling us. This is the second time weve used them and would highly recommend these folks.

Review 97 (2022-06-13 - Rating: 5)
I have had several companies out to service my AC but found the service and professionalism from Jones Heating and Air Conditioning to be top of the line. Jeff was so awesome with getting right to the point of my problem and dealing with my insurance company 5 Star Service. Rob and Cole the technicians were so great to work with so understanding and working hard until the job was done and my house was cooling. Overall the best service. High five!! to the teamThank you

Review 98 (2022-03-30 - Rating: 5)
Jeff came to give us quote on a water heater replacement, he blew everyone out of the water by half the price and installed it the next day. Richard handled the installation and he was amazing as well, so pleasant and friendly. We recently had a new furnace and central air unit installed and I wish I had contacted Jones heating and air first. I don’t want to think about how much we over paid.

Review 99 (2022-02-07 - Rating: 5)
The service I received from Jones Heating and Air was excellent! Jeff arrived within just a couple hours of my initial call. He was quick, thorough and very professional. I appreciated his honesty and advice on maintaining my furnace. I will definitely call them again with any heating or air conditioning needs.

Review 100 (2022-10-05 - Rating: 5)
Called anyhour services first and they tried ripping me off by $700 for a new fan motor and overcharged for the r22 refrigerant saying it was $1000 per pound. After that technician lied in my face about the prices and tried selling me a whole new a/c and furnace unit I called jones for a estimate.Jeff came to my property and replaced the motor and refilled the coolant for $1200 flat, much better than the $6000 from anyhour. Ill be calling jones from now on.

Review 101 (2021-06-16 - Rating: 5)
So, on the HOTTEST day on record our AC unit stopped. The inside of our house was about 90 degrees. We were recommended Jones Heating and AC from a friend and they came out the next morning (thank goodness). Our technician was Jeff who was so good! He didnt chastise me too much for not changing my filters (lets admit it they were disgusting). He diagnosed our issues quickly, offered me some things to do, fixed our problems and then even helped me with our wall unit Daikins. As a first time customer, we will 100% use Jones again and ask for Jeff. He was honest, straighforward and didnt mind that my dog helped him work. Thank you for helping us during the hottest times, our whole family is grateful. Best- the Pattersons.

Review 102 (2021-08-31 - Rating: 5)
Jeff was communicative and resolved the issue quickly even though it was a headache with our wiring. Couldn’t have chosen a better business to assist with our needs. Thanks again!

Review 103 (2018-12-07 - Rating: 5)
We are first time customers with Jones heating and Air Conditioning. The blower motor on our furnace went out and it was really cold in our house with the temps around 30 degrees outside. Jeff came out about 4 hours after we called (we did not declare that it was an emergency or anything like that). He checked the motor and determined it was bad and had a replacement motor in his van which was great so we got up and warming again quickly. I would say our experience was very positive and I anticipate I will be a return customer given the good experience we had. Thanks to Jeff and Jones Heating and Air for a good first customer experience.

Review 104 (2017-04-19 - Rating: 5)
Dion and the Angle crew installed my complete replacement Furnace and A.C. system today. So professional I want something to go wrong just to have them back at my home. So clean, very personable, and spent the time to run through the systems, how they perform, the way to get the best performance from my system, and not treating me like i was an idiot.Thank you for hiring and sending the best !Jerry

Review 105 (2020-08-03 - Rating: 5)
From installation to maintenance & repair we have consistently felt we couldn’t be in better hands working with Jones Heating & Air Conditioning. Characterized by total competency, intelligent problem solving, efficiency, experience, reliability, & professionalism, this family run business sets a high bar in the industry. Installing, maintaining, & managing the complexity of a ‘smart home’ regulated & involved HVAC system requires deep experience & technical savvy. Jones Heating & Air Conditioning provides just that. Always a joy to talk with, Dion was particularly conscientious to work with during this covid-19 pandemic.

Review 106 (2017-05-24 - Rating: 5)
Jones Heating and Air never fails with their fast and friendly service. Above all they have the Integrity of repairman and not salesman. I had the pleasure of having Jeff repair my AC unit today. I highly recommend this company because its hard to find honest Tradesman and thats exactly what these guys are.

Review 107 (2019-08-16 - Rating: 5)
I was referred to Jones another HVAC company that couldnt provide the service I needed. I have used them several times. Jeff is always professional, accurate, fixes it right the first time ... and I never feel like Im being gouged with the bill. They have earned my trust. I wish Jones did plumbing.

Review 108 (2020-01-22 - Rating: 5)
Ive used Jones in two different homes for new HVAC systems and they have always been fantastic. Service is always wonderful. In particular, Jeff is an amazing tech with a ton of experience.

Review 109 (2021-01-01 - Rating: 5)
Woke up on New Year’s Day with no heat! LaMar with Jones Heating and Air came by within 20 minutes of my call and fixed the problem in less then 30. So professional and no sales pitch. It is hard to find honest companies anymore! I will tell all my friends about this company. So grateful!

Review 110 (2017-05-31 - Rating: 5)
My family has been working with Lamar for years were only deviated once and Im still reaping the consequences! Our a.c. went out today and Jeff the friendly tech was awesome, we will never deviate again especially after finding out we paid the same for one furnace with action as we would have paid for both ac and heater with jones heating and air. My parents units rub fantastic after just one installation unlike action took them 3 trips to install a furnace still got it wrong. Wish we could go back in time and make the better choice which is Jones all the way!

Review 111 (2018-11-25 - Rating: 5)
ON TIME, HONEST and reasonably priced. Jeff got here when he said he would, had the furnace running properly again in a half hour and charged me 95$. A lot of places charge that much just to show up. Thank you

Review 112 (2021-01-18 - Rating: 5)
Have had years of professional and promt service from Jones heating.

Review 113 (2016-09-22 - Rating: 5)
Called yesterday to get someone out here this morning. Jeff came out right when he said he would, found the problem, got the right part, and fixed it. I appreciate the quick, friendly service and would absolutely call them again and recommend them to others.

Review 114 (2015-04-08 - Rating: 5)
Nice to have a company that takes care of the customer with a fair price for the service and the workers are nice and helpful. I was use them anytime and will sleep at night with no worries best company to use for a fair price!!!!!

Review 115 (2015-06-26 - Rating: 5)
A/C stopped working a few weeks ago and was also tripping breaker.... I called another company first and all they could tell me is we needed a whole new system (furnace and AC unit) for our home that is only 9 years old and it would only cost $9,000!!!!!!! . Decided to call Jones for a 2nd opinion and was scheduled with Jeff. He came out found the problem and said I do not need a new system. Jeff advised me on the problem and had the part in his van. He also advised me on some additional items and treated me great. Very honest and knows what he is doing.