Holt Plumbing & Heating, Inc.
Located in West des moines, Iowa
Address: 245 Railroad Ave, West Des Moines, IA 50265, United States
Phone: +1 515-992-2250
Rating: 4.8
Services
- On-site services
- Repair services
Categories
- Plumber
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-20 - Rating: 5)
Yesterday evening our water heater was leaking. We called Holt Plumbing & Heating, and they sent J.D. out after hours to see what was going on. He arrived after 7PM and was friendly, funny, and most importantly knowledgeable. He walked us through the malfunction, and talked to us about some additional WDM hard water issues, etc. He provided us with a variety of options to get us back up and running asap. Austin showed up about 9AM, ready to get to work. We worked with him to make sure we were on the same page as far as installation, piping, etc. and he made it happen. He was able to maximize the space in the utilities area, clean up the prior piping to look and function professionally, made sure we got our warranty information completed, marked our salt bin for “when to refill” and “how high to fill,” cleaned the area, and was utterly amazing. Nate (supervisor) even swung out to see how it was going since it was such a big job, we replaced both the water heater and water softener. We would recommend J.D., Austin, and Holt Plumbing to anyone, and can’t thank Nate enough for having such a solid team! Thanks guys! -
Review 2 (2024-11-21 - Rating: 5)
Logan was the tech who came to service my plumbing issues. He was very thorough & communicated very well. He quickly located the cause of the issue I was having & provided the steps to resolve. Logan also offered additional services for things that wasnt necessarily on my mind but that I found to be very helpful, such as reminding me that my water heater may need replaced in the near future due to its age. I did not feel pressured at all to agree to anything, which for me, is a HUGE plus! I give Holt & Logan 5 stars for their responsiveness, knowledge, work completion & customer service. Ill absolutely use Holt & hopefully Logan for any future plumbing needs. -
Review 3 (2024-09-27 - Rating: 5)
Chad and Jon came down with a new furnace, AC, and hot water heater. They talked to me when they first arrived about a couple of things and then they went to work. A short 5 hours later they were wrapping everything up. They took all the old equipment with them. Both technicians were very professional. Chad spent plenty of time making sure I understood the new thermostat as well as showing me some things on my duct work that he made look so much better. All my questions were answered and I couldn’t be happier with the job they did. If you need a new hvac system or maybe just some light plumbing work done, I would highly recommend Holt Plumbing and Heating! -
Review 4 (2024-12-14 - Rating: 5)
Holt performed a complete tearout and replacement of my HVAC system and water heater. Pat and Micki were the team that headed my project. They were outstanding: knowledgeable, patient, and skilled. Moved me from worst to first in the neighborhood. Not exaggerating when I say the peace of mind I’ve gained with an updated and properly installed system that meets code is priceless. -
Review 5 (2024-09-05 - Rating: 5)
Austin was extremely personable, professional, and exhibited extreme care while repairing our outdoor faucet. The contacts at Holt, as well as the updates sent out were helpful to know when we were in line to be serviced.Thank you for treating our home and myself with respect.Mark & Barbara Arends -
Review 6 (2024-12-28 - Rating: 5)
Felt great having Pat and Micki install our furnace. They spent all day at our home on a Friday, tested, cleaned up and walked us through their work and how to run the thermostat. In retrospect, we lucked out big time. They left a great impression. Hard workers, and they know their stuff. Highly recommend. -
Review 7 (2024-12-26 - Rating: 4)
Our drain tech had to come out twice to clear the drain. On the first trip, after being over an hour late nexus he had a rough night the night before, he worked on trying to clear it, but the clog would not clear out. He gave us good info on what we needed to have done prior to them coming back to clear the drain. On the second trip out, he successfully cleared the drain and came in at about half of what he estimated initially! He also gave us good info on how to prevent and maintain the drain in the future.30-day update- the drain was backing up & when I asked if it was covered under the initial visit, they said yes. The drain tech showed up and fought me on paying for it. He said it could be a different clog, but since his camera was down, there was no way to be sure. I finally spoke to a manager who said I didnt have to pay, then Quentin was outraged and stormed out running into my autistic grandson, who was confused about why that just happened.I wont be calling Holt in the future if they send Quentin out again. -
Review 8 (2024-11-19 - Rating: 5)
I can’t say enough good things about Holt Plumbing and Heating and their technician, Jakob. We had a water pressure issue with our water heater, and they were incredibly quick to send someone out to help. Jakob went above and beyond to address the problem, taking the time to explain everything and ensure the issue was fully resolved before leaving. His professionalism, expertise, and dedication to getting the job done right were outstanding. I highly recommend Holt Plumbing and Heating for their exceptional service and commitment to their customers. Thank you for making a stressful situation so much easier! -
Review 9 (2024-11-21 - Rating: 5)
Daniel came this morning to switch out the pressure switch on my furnace. He is a very professional, friendly, and very efficient service technician. You can tell immediately that he is very knowledgeable and experienced which really puts your mind at ease. He explained everything and answered all my questions to my satisfaction and I would definitely want his service again if needed. -
Review 10 (2024-10-22 - Rating: 5)
Logan M. did an amazingly professional job from the time he arrived until he completed the installation of a new water heater. We had some special requirements in our basement, which he listened to carefully and he put us completely at our ease. Logan took great care inside our home. He was calm, focused, attentive, and very personable. This was our first time with Holt and our experience with Logan definitely means we will continue our relationship. And we’d ask for Logan again in the future too! -
Review 11 (2024-11-05 - Rating: 5)
Logan Moser was very courteous, friendly and patient when reviewing the work that needed done and the various options to repair two toilets. He took his time to explain what needed to be fixed, and what could be done, including repairing both, repairing one and replacing one or replacing both. He gave me good options and discounts and reviewed options to finance, which included 0% interest for my choice of how many months. He worked very quickly and was done replacing both In just a few hours! I am thrilled with his work and would definitely recommend him! -
Review 12 (2024-10-23 - Rating: 5)
Rob was very friendly, knowledgeable and thorough with his inspection. He was very happy to not only explain what he was inspecting, but provided pictures and live video to help explain his points. While he explained the various services that Holt offers, he never pushed any parts/services. He gave me realistic expectations on the performance of my furnace and AC in the coming years. Highly recommend Rob. -
Review 13 (2024-12-15 - Rating: 5)
Chad was professional and right on time. He explained that he was doing and made sure we were happy and didn’t have any questions prior to leaving, Chad did a great job. We’ve been without heat and within five hours, we had a full furnace and central air unit put in. He worked around our dogs and our schedule. He’s a great tech. Thank you. -
Review 14 (2024-11-12 - Rating: 5)
I am one that’s big on Customer Service and this company delivers! They scheduled my service in short time .Ben was thorough inthe assessment and listened to my concerns and answered every one of them.Now we know what it needs to be done besides the maintenance that Ben did .Pricing is transparent and clear.I would definitely use them again if necessary and would positively recommend them.Need new water heater and Collector Box for furnace,thats next on to do list. -
Review 15 (2024-11-21 - Rating: 5)
Bryce was amazing; literally a Doctor of furnaces!!! He was professional, kind, thorough, and explained the process with patience and expertise; zero need to wonder if he covered everything or if the job had been performed thoroughly.Now if only all service people were as competent, while also offering such old school peace of mind!!!Many thanks, Holt/72 Degrees. Just be sure to compensate this one!!! -
Review 16 (2024-09-23 - Rating: 5)
Lucas was great. Completed the task in a very quick and efficient matter. Once the task was completed he made sure to clean up and explain things before leaving.Dave also did a great job on the day after Lucas was at my residence. I figured out I needed another task done before I could complete my renovation project. Lucas and Dave were in communication with one another about what had happened the day prior and the quote I received for the additional work. They did a great job figuring out a game plan and got it completed very well.They both did great work! -
Review 17 (2024-10-22 - Rating: 5)
We just upgraded our 20yr old AC/furnace with Holt. Every member of the team was great to work with. Justin started the process and made sure we were aware of the latest technology, credits, rebates, etc as we made our selection. And then Chad and Jon installed the equipment today and you can tell truly care about their workmanship. I highly recommend Holt! -
Review 18 (2024-10-04 - Rating: 5)
Quentin was awesome! Very transparent and even gave me some pointers to proactively care for our drains. Super great guy!Price was a little more than I anticipated but the service made up for it. -
Review 19 (2024-12-27 - Rating: 5)
Holt was on time, polite, & respectful of our property. New system was installed in a reasonable amount of time. Technicians showed us how to use the new system. No complaints! We will use Holt again. -
Review 20 (2024-12-14 - Rating: 5)
Im very impressed by Holts quick service. Jacob came on Friday the 13th, the day our water heater died, to assess the situation, and Jakob (I think Im spelling his name incorrectly) was here this morning with a new water heater and had it installed by early afternoon, and he drove on very icy roads to get here. I would highly recommend Holt! -
Review 21 (2024-11-10 - Rating: 5)
Chad and Jon did a great job installing our furnace and air conditioner system. Both were efficient and professional in their work. They were clean in their work- cleaning up debris and taking care of materials. Chad also was very good in answering questions and explaining the system process. I would not to hesitate to recommending Chad and Jon at Holt/72 Degrees. -
Review 22 (2024-08-01 - Rating: 5)
We really liked Keith. Super knowledgeable and listened to all our concerns and he seemed really honest and forthright. Talked over all the options and we feel we are getting best we can get for the money.Matt & David- our technicians were top- notch. Very professional & diligent in getting the job done. Everything was explained to us afterwards and where to go for help. Everything left clean & tidy. I am not sure if I want wireless and so all wires left and tucked in case I change mind. We slept well last night in nice cool home.Highly recommend Holt. -
Review 23 (2024-09-19 - Rating: 5)
We had plumbing emergency and this was our first time using Holt. From the lady who took my call this morning to Logan our tech that came out, everything was amazing. I was explained how the process of my service call would work. When Logan showed up he was professional kind and respectful of my home. He explained everything that needed to be done and it was not an easy job. Thank you to Holt and a big thank you Logan. Will be coming back for more plumbing needs. -
Review 24 (2024-12-05 - Rating: 5)
Logan did a fantastic job. I would and will recommend your company and Logan to any of my friends at the Iowa Air GuardThank you for helping me with my problem and getting to it today. My daughter is very impressed also. Merry Christmas to you and your staffJoe -
Review 25 (2024-03-27 - Rating: 5)
We needed a stool leakage repair fixed and flooring replaced in a bathroom. We’re 100 percent glad that we called Holt for an estimate, and then to do the repair work and install the new flooring. We appreciated Chuck and Jordan’s friendliness and expertise! They were delightful to work with! Holt is a reliable and professional company. Chuck provided us with good advice before we started making decisions. Jordan made many trips up and down our stairs to do a truly beautiful job. It looks great! And Jordan left the room immaculate when he was finished. We’ll definitely contact them for any work we want done in the future!Larry W. and Mary M. -
Review 26 (2024-12-17 - Rating: 5)
Mark was very good at explaining the work he was doing as well as answering any questions that I had about their service. Did a great job in cleaning up the area was very respectful. I would definitely refer people and I’d say specifically ask for Mark! -
Review 27 (2024-10-30 - Rating: 5)
Logan arrived bright and early and was very professional. He did everything in a timely manner. He was replacing my faucet in my kitchen and in my bathroom I have no complaints. I also wanted to add that Quentin also helped me unclog my drain and he was also extremely helpful. I would use whole plumbing and heating again. -
Review 28 (2024-10-24 - Rating: 5)
Rob Zwiebel arrived quickly, covered his shoes, and didnt mind wearing a mask. He showed respect for my property, my time, and to me. He patiently explained what he was doing and answered my questions. He seemed knowledgeable, experienced and well-qualified. Rob was cordial yet professional and is someone you can trust. He exceeded all of my expectations and is an asset to Holt. He is the reason I signed up for their membership program. -
Review 29 (2024-11-27 - Rating: 5)
Matt and Justin were great. They were on time and got right to work. They werevery respectful of my home and cleanedup their work spaces. I was very, verypleased with my experience! Love thelooks of my new air conditioner. Thanks! -
Review 30 (2025-01-08 - Rating: 5)
Both Josiah and Mickey were very professional and courteous. In addition, they were personable and would answer any question in a positive manner. Well done! -
Review 31 (2025-01-07 - Rating: 5)
We were very pleased with Logan and Dillon. They were very professional and personable. They gave us options that we could choose from. Great job!! -
Review 32 (2024-12-12 - Rating: 5)
Ben did an excellent job of servicing my geothermal unit. He explained each step of the process as he went along. The checklist was thorough and I was satisfied that my heat pump is working properly. -
Review 33 (2024-08-07 - Rating: 4)
Holt did a good job in addressing my concerns from the previous work done. Joe came over did a great job in completing the grout work and caulking. He was very cordial and was professional in his work. He wrapped up the work and showed me the spots he has fixed. He’s a nice guy to work with!! -
Review 34 (2024-09-16 - Rating: 5)
So glad Trenton was our service tech today. He was so knowledgeable, kind, respectful and worked to get our issues solved very VERY quickly. Holt is lucky to have him!Our HVAC installation team, Chad and Jon were fantastic! I can’t believe how quickly and efficiently they were able to beautifully install our new furnace and air conditioner. They were very mindful of our home and made the process a breeze. -
Review 35 (2024-06-12 - Rating: 5)
These guys are top notch! Most wonderful service from Pat and Micki, both were so nice and friendly and they explained the system amazingly! Thanks guys for such great service. Would recommend to anyone looking for HVAC services! -
Review 36 (2024-12-14 - Rating: 5)
Quentin Cyrus the plumber from Holt plumbing was elite. He did what Smith plumbing couldn’t do the two times they came out and charged me to fix their issue they didn’t fix. He also showed me the camera that he ran down the pipe to show me what he cleaned and how he cleaned it and show me the tool he used. Smith plumbing ran a snake punctured a hole in the gunk which filled back up without cleaning the actual pipe. I am definitely grateful for the job he did and now my basement doesn’t have to stink and get flooded every time I do a lot of laundry -
Review 37 (2025-01-08 - Rating: 5)
Ben quickly diagnosed two problems with the humidifier and was able to repair both with parts carried on his truck. Both he and his trainee were courteous and respectful are a credit to their employer. -
Review 38 (2024-09-20 - Rating: 5)
Matt and John did an amazing job installing my new furnace and water heater. They were professional and made sure (many times) to ask if I had any questions. They welcomed me in the basement to see their progress and walked me through my new thermostat and all the options. I highly recommend Holt Plumbing/Heating to anyone looking for a new furnace and water heater. -
Review 39 (2024-11-05 - Rating: 5)
Lucas called ahead to let us know he was on the way. He arrived in a timely manner, and went right to work. He was very polite, and answered our questions. I would recommend him to anyone -
Review 40 (2024-10-08 - Rating: 5)
Incredible customer service!Bryce exceeded my expectations...His knowledge, skills and abilities are truly a credit to his craft, and HOLT is very fortunate to have him.I will be doing service again (and always) with HOLT. There simply is no better competition in this industry.Thank you! -
Review 41 (2024-11-25 - Rating: 5)
Matt did an excellent job with our furnace repair. He not only fixed the problem but was open to discuss other issues and provide potential solutions. I would highly recommend Matt. -
Review 42 (2024-12-26 - Rating: 5)
Nick called and said that he was 45 minutes out. He arrived when he said he would be here. He performed the service as expected and explained to me what he had done. Very polite. -
Review 43 (2025-01-07 - Rating: 5)
Both Ben and Sam were tremendous young workers. So respectful, so thorough and so courteous. Please recognize that you have two outstanding workers. -
Review 44 (2024-08-10 - Rating: 5)
Over the top service! My appointment was scheduled the day after I called, remarkable considering other plumbing services can take weeks to schedule. The plumber, Austin, arrived on time and quickly figured out a solution. He found the needed parts at a local hardware store and returned to finish the job. He kept me apprised of the estimated costs along the way, and explained what he was doing throughout the visit. I’d hire these folks again in a heartbeat. -
Review 45 (2024-10-03 - Rating: 5)
Trenton did a fine job and I would be happy to have him come back to my home again. He is very thorough and knowledgeable, and presents himself with an appropriate amount of humility, which is refreshing. Holt plumbing on the other hand could really use some help with their scheduling. Having to block out the entire day seems a bit 20th century. 72 degrees was much better at offering a narrower appointment window. My 5 star rating is for Trenton, not his employer. -
Review 46 (2024-09-26 - Rating: 5)
Pat was very Professional, Polite & answered all my questions, very knowledgeable! His work is Fabulous & cleaning up, after installing the furnace was Perfect!!! Jeff & I are very Happy with the whole experience we’ve had from start to finish! I will highly recommend Holt! Also, Justin & Pat, great guys to work with! -
Review 47 (2024-11-20 - Rating: 5)
Pat and Micki were most professional, hard working, and thorough. Even after a long day at work, they joyfully taught us about the features of our new HVAC system. These two were real pros and they kept us updated every step of the way. -
Review 48 (2024-12-26 - Rating: 5)
J D did an outstanding job! We will definitely be using Holt for any future work! Cant thank him enough for his work and other heads up! -
Review 49 (2025-01-02 - Rating: 5)
Austin was very personable, knowledgeable and efficient. We appreciate having hot water again and are excited to try out our water softener! Thank you! -
Review 50 (2024-12-16 - Rating: 5)
David F. Was very professional, courteous knowledgeable and thorough in his explanations of his findings.It was a pleasure having David as our technician and would recommend him and Holt/72 Degrees as a service provider. -
Review 51 (2024-12-17 - Rating: 5)
Very happy with our new water heater. We were down for less than 24 hours total, after our old unit died. Install was smooth and efficient. Thank you for your help! -
Review 52 (2024-09-27 - Rating: 5)
Everyone at Holt has been amazing. Most recently, more of an emergency situation and Austin H did great work, explained everything to us. Pricing was reasonable and work was quickly done same day. Appreciate you all! -
Review 53 (2024-10-18 - Rating: 5)
I had a great experience with Holt Plumbing & Heating. Our tech was Cael and he did a great job talking me through what he was doing. Very friendly and knowledgeable! We will definitely be using you guys for any future needs. -
Review 54 (2024-12-11 - Rating: 5)
Trent was very respectful of my house during the time he was here. He installed a water softener, explained the benefits and care thoroughly; answered all of my questions. I do recommend Trent and Holt Plumbing. -
Review 55 (2024-10-09 - Rating: 5)
I contacted Holt/72 degrees to replace a drain stopper in a bathroom sink. David arrived and was very friendly and personable. He explained what was needed to be done and did it in a timely professional manner.I would definitely recommend this company.Thanks David!! -
Review 56 (2024-12-12 - Rating: 5)
Jakob was prompt, courteous and very professional. He analyzed and completed the project quickly and very pleasant to work with. Would definitely recommend him and his company to others. -
Review 57 (2024-09-16 - Rating: 5)
Team arrived on time and ready to work. Got the furnace and air conditioner installed in less time than estimated. Very efficient working together and cleaned everything up as if they had never been here. Provided great education about how to use the system.Would definitely recommend to others. -
Review 58 (2024-12-13 - Rating: 5)
Alberto was polite and professional. He called ahead to let us know he was on the way. He quickly diagnosed and corrected the issue with our gas fireplace. Fully satisfied. -
Review 59 (2024-10-29 - Rating: 5)
Daniel has been my tech for several times. He is always professional, courteous and appears knowledgeable with my furnace checks. He thoroughly explains the process and items that may need fixed now or something to watch for in the future. I trust Daniel. In fact, I requested he be my tech next time if possible. He met all my expectations. -
Review 60 (2024-08-19 - Rating: 5)
Holt came out for our yearly air conditioner maintenance check. We were notified that Holt was on their way which we appreciate when workers are coming to the house. The technician was professional and gave us thorough information about my system. Great experience! -
Review 61 (2024-11-24 - Rating: 5)
Garret repaired a gas leak from the main line of our furnace. He was very patient, communicated clearly, and worked late into a Saturday evening without complaint. Garret was friendly and very respectful of our home, leaving no mess behind. We will sleep well knowing the gas leak has been repaired. -
Review 62 (2024-10-30 - Rating: 5)
Great job! Cael was on time and very attentive, explained how he checked out the furnace and that everything was working as it should! Very comfortable with him working in our home and we look forward to seeing him in the spring! -
Review 63 (2024-10-19 - Rating: 5)
Robert was really friendly and professional. He checked everything thoroughly on our furnace and explained what he found in detail. He then gave us some options on how to proceed. Another great experience with Holt! -
Review 64 (2024-10-11 - Rating: 5)
I have been using Holt for several years and have always been impressed with their professionalism and fair pricing. Today Chad and Jon replaced our HVAC system. They did a great job. Chad in particular was very helpful and answered a lot of questions for me. -
Review 65 (2024-11-08 - Rating: 5)
Pat, Jon and Mikki did an awesome job installing my new furnace, heat pump, water heater and water softener. They were very professional, and respectful to the property. I highly recommend Holt Plumbing and Heating for all of your HVAC needs. -
Review 66 (2024-08-02 - Rating: 5)
Keith Shoemaker is an Comfort Advisor for Holt/72 Degrees who came by to show me options for a new HVAC system. We discussed my situation and lifestyle, and Keith put together five options for me to consider. He answered all of my questions and when I asked for his opinion, he shared his thoughts concerning my circumstances. I very much appreciated his expertise and guidance helping me working through a huge decision. With my AC on the fritz, Keith also scheduled me as soon as it worked for me. Very easy process to work through with a professional, personable Comfort Advisor. Thanks Keith!! -
Review 67 (2024-09-03 - Rating: 5)
I was happy that when Holt the old 72’ came out to service my air conditioner. The technician was very knowledgeable and did what they said they would do. I purchased both air and furnace last year and I was concerned with the switch and what that meant for my ten year warranty. I was very happy with there service and I would recommend them. For myself that’s saying a lot. Thank you Holt for great service !! -
Review 68 (2024-10-16 - Rating: 5)
Holt Plumbing is now on my list of companies to call when I need plumbing work done. The after service was excellent starting with the phone call and ability to find someone quickly to come repair an outdoor spigot. Israel S. was very professional, helpful, and got the repair completed efficiently. -
Review 69 (2024-09-06 - Rating: 5)
Over the Labor Day Holiday, our central air stopped working. With one phone call, we were put on the schedule for Tuesday for a diagnostic reading to figure out the issue. Our tech, Ben M, was understanding when he called to give me his eta that I was in the pick up line at school for our children. I let him know about what time I would be arriving and he was there literally as I was shutting off my vehicle. He did his thing and came back with a small sensor thing(high voltage and he gave the actual name but I couldnt repeat it if I tried, 😂). Ben fixed it in no time and even helped me get signed up for the service plan where we make a small payment every month and you guys come out every 6 months to check our equipment. First time home owner here so this whole situation had me stressed but Ben made the whole thing simple and easy. We will be Holt customers for as long as we own a home! -
Review 70 (2024-08-29 - Rating: 5)
I was extremely pleased with the service I received. The Service technician was professional and prompt. He diagnosed and repaired The air conditioner quickly.I would highly recommend 72°. They were honest and solved our problem the same day plus it gave us recommendations to avoid problems with our air conditioner in the future..Thank you very much for coming out the same day and fixing our air conditioner. Carol Lathrop. -
Review 71 (2024-08-07 - Rating: 5)
Trent Hood was great! He was great! Very friendly and understandable. Give that man a promotion!! He made sure to let me know all the specifics and went through the pricing of all my options, and made sure I got the best value. Fantastic! -
Review 72 (2024-10-05 - Rating: 5)
Everything that seems to go wrong with my house, is on the weekends 🤦🏼♀️. Thankfully Holt is open on Saturday and they were able to get a technician to my home within a few hours and replace my water heater. Logan was great and did a great job. Thanks again!! -
Review 73 (2024-10-14 - Rating: 4)
Pleased with Alberto who is efficient and willing to explain and answer questions. I give him high marks.I am not pleased about the change from a specific appointment time to an 8 hour window. I could understand 8-12/12-4 but 8-4., having to devote an entire day waiting around. I can’t be the only customer with this issue. -
Review 74 (2024-12-07 - Rating: 5)
I was really pleased with DAN ABND Sam. They really did a rest job fixing my problem and explained it so I could understand.Good team and I will use Holt again if I have problems.Thanks to both of them for fixing my problem. -
Review 75 (2024-12-09 - Rating: 5)
Robert was very thorough, walking us through our concerns and answering questions. He told us what to expect after the service and advised us to call back with any issues. He was thoughtful and respectful of our property as well. -
Review 76 (2024-10-31 - Rating: 5)
Alberto did a great job got on our annual HVAC visit. He was extremely knowledgeable and professional at doing his job. Holt H & P are fortunate to have him as a employee -
Review 77 (2024-09-06 - Rating: 5)
Keith is very knowledgeable about the products and services he represents for Holt. He did not try to upsell and only focused on what was needed, and tailored, to best serve my home HV/AC replacement needs. He was able to answer my questions thoughtfully; making sure to address my concerns. I appreciated his positivity during the consultation and the courtesy he showed to me while at my property. Through his actions I can tell that Keith is a salesman who genuinely cares about the customer well after the sale’s conclusion. Kudos! -
Review 78 (2024-08-07 - Rating: 5)
Holt was very prompt, professional, and easy to work with. JD was very personable and explained my sump pump problem and a better way to solve our problem. He was quick and efficient in replacing our system. It is comforting to hear the rain now and know we are taken care of. Thank you JD, Holt, and 72 degrees! -
Review 79 (2024-12-07 - Rating: 5)
I have to say, Quentin knows his job and shows experience for his work and very reliable. Very glad with the job done! Will use your company again, if I ever need a drain expert. -
Review 80 (2024-09-03 - Rating: 5)
Service was so much faster than I expected! Called at 10 AM and had a tech in the house right around noon. Trevor was courteous, tolerant of our ridiculous dogs, and got the water Filtration system installed that day. Five stars!! -
Review 81 (2021-12-09 - Rating: 5)
I noticed on Sunday that the top of my water heater was getting rusty and found it to be strange so I googled it. Turns out it was not venting properly and letting the dangerous gasses in my house. I have always installed my own but wanted a professional this time due to the problem. I called Holt on a Monday afternoon and they came out Tuesday morning. I got a quote that I felt was very fair, with zero pressure, to do the job and I was scheduled for Wednesday morning. Installers showed up at 8:30 am, on time, and put down drop cloths from my front door all the way down to the water heater. Since the new installation required a power vent, a new pipe had to be ran across the room and out the wall. By 12:30 the new water heater was running and they cleaned up everything exceptionally. You would never know that they were ever there. The guys were very polite, knowledgeable, clean cut and did a perfect job with a lot of attention to detail. I am so glad I made the call. Most professional contractor I have used in 20 years. -
Review 82 (2024-10-25 - Rating: 5)
Max was punctual, cordial and conversational. He thoughtfully answered my questions during my winter furnace check and left me feeling better than ever about using this reliable local company. -
Review 83 (2025-01-02 - Rating: 5)
Pat and Micki did an excellent job on our furnace and air conditioner install. Very pleased with their service! -
Review 84 (2024-08-25 - Rating: 5)
Our air conditioning system quit working last weekend. David Fitzgerald, a Holt diagnostician and repairperson, came Monday morning to see if it could be fixed. It couldn’t, but not only that, the furnace and water heater were in dire need of replacement. Obviously, that was not good news, but it wasn’t a sales job on David’s part. The water heater was installed in 1987, my husband has been holding his breath about the furnace for years, and the air conditioning unit was simply irreparably broken.David tactfully walked us away from the unrealistic and potential risky option of keeping the furnace and the ancient water heater limping along. David. called in Justine Venn. the estimator, who did his best to make this unplanned, not insignificant expense something we could live with.Two days later, Micki Charter and Pat Naderman came to do the installation of all three pieces of equipment, and Paul and I can’t heap as much praise on them as they deserve!! They worked so hard for 9-1/2 hours without so much as taking a break, not even for lunch! I offered to give them something that would only take five minutes for them to eat, but nope, they worked straight through. I couldn’t begin to count how many trips up and down the basement stairs they made, usually caring something heavy.In addition to all their hard work, they went above and beyond by rerouting an outflow to a place that would be better for the long-term maintenance of our house. Throughout it all, they were friendly, upbeat and considerate of us as we navigated this unexpected expense and disruption in our lives.If only there were a means to clone these folks and put them in every field, every vocation. -
Review 85 (2024-10-22 - Rating: 5)
Bryce was amazing. He went through the work he was doing and explained everything. He answered questions throughly. He was easy to work with and so kind. I cannot say enough about what a great experience we had. -
Review 86 (2024-09-18 - Rating: 5)
Logan was friendly and knowledgable. He found our mystery leak under the sink (our 6 mo old disposal - go figure!) Appreciate ease in scheduling appointment and updating us 10 min prior to arrival. -
Review 87 (2024-11-27 - Rating: 5)
Exceptional, very professional, kind, knowledgeable n asked all of my qtns n explained everything to me n got my furnace going, so I now have heat again. We also had a nice chat, as he is in the Iowa National Guard n I have 2 nephews that are also in the Iowa National Guard, out of Camp Dodge. Both of my nephews are police officers now, 1 going on 13 yrs n 1 going on 6yrs. HIGHLY recommend Cael n Holt Plumbing n Heating to anyone!! THANKS!!🤗 -
Review 88 (2024-11-14 - Rating: 5)
Chad and Jon arrived at our home to put in a new furnace, ac, tstat,i-Wave, water heater and RO water System. They were here from 8:30 to 4:00. We were amazed at the knowledge they had to install that many items. The clean-up was great. We give them an A++ -
Review 89 (2024-08-26 - Rating: 5)
Very prompt response. AC went out during the heat advisory! Ben was very polite and thorough, fixed the problem quickly, and informed meabout filters and the unit. Reasonable fee for the work and signed up for maintenance program.Thank you Ben and Holt for the great service. -
Review 90 (2024-08-02 - Rating: 5)
Justin was very helpful and knowledgeable about how my system works and the best way to get optimal efficiency and savings.As soon as I get his estimate and another estimate I will go and have a conversation with my trust team and decide whats going to happen next.Justin was very helpful and friendly about what I need and I thank him for his truthfulness. -
Review 91 (2024-11-05 - Rating: 5)
Ben was very informative and professional. His wonderful personality is an excellent plus. Ben explained everything to my understanding and answered my questions without hesitation. -
Review 92 (2024-12-02 - Rating: 5)
Trent was awesome. He was on time, quickly saw what was wrong and fixed it quick. He explained each step he was doing along the way. Left the work are clean. -
Review 93 (2024-08-20 - Rating: 5)
Jordan and Jon did a fantastic job fixing our leaky bathtub, removing the mold, and replacing the ceiling. They were thorough, considerate, and very friendly. Definitely would hire them again!! -
Review 94 (2024-10-20 - Rating: 5)
Jeremiah Could not have done a better job. Gas leak emergency, on early Saturday morning. He showed up early, did needs analysis, provided the solution including an estime. Jeremiah was polite and competent. I would recommend Holt and ask for Jeremiah! 🫠 -
Review 95 (2024-08-31 - Rating: 5)
Was a great experience. Quinton was awesome and it was nice to be able to use the bathroom again. 😆😆😆 Would recommend him all day long! Thanks Quinton, you did a great job and we really appreciated the work you did! 😄👍✨️ -
Review 96 (2024-08-06 - Rating: 5)
Trent did a great job. Answered questions we had. And got the work done quickly. And left the work area clean. No fault of Trent, but I was very surprised at the high cost of installing a new water heater. -
Review 97 (2024-07-23 - Rating: 5)
Thanks to Pat @Micki for the great 👍 installation of our new furnace and A/C unit the installation was far quicker and cleaner than we expected. They did a great job. They took the time to show us how to best run our new unit. My wife and I are most Happy with Pat and Micki and the installation of our unit. -
Review 98 (2024-12-08 - Rating: 5)
I have only good things to say about Johnathan, Jordan, and Cameron. The crew was professional, talented, and personable. They did a great job. -
Review 99 (2024-06-30 - Rating: 5)
Adam Wolf took care of my water softener install on a weekend. He was fast and efficient, and made it work for easy access. I hope to get more work from him soon! -
Review 100 (2024-12-30 - Rating: 5)
They were amazing. Very helpful with the questions that we had and kind when talking with them. They are hard workers and went above and beyond. -
Review 101 (2024-12-20 - Rating: 5)
Quentin was on time, efficient, and very clear on explaining the issue and offering solutions to solve it. Im grateful for Holts timely scheduling and great team. -
Review 102 (2025-01-03 - Rating: 5)
Logan was prompt, polite and friendly, asked good questions to understand the issue, clearly explained options to resolve the issue, and worked efficiently to complete the work. 10/5, would request again! -
Review 103 (2024-10-03 - Rating: 5)
Cael did a great job performing the Fall maintenance on our HVAC system. He also explained and showed me some things about our system that I didnt know which will make it run more effectively and efficiently. He was very neat and professional. -
Review 104 (2024-10-14 - Rating: 5)
Matt and Sam did an excellent job with our installation. They answered all our questions thoroughly. Job was done in record time. We would definitely recommend them. -
Review 105 (2024-10-11 - Rating: 5)
Cael did a great job! On time, very friendly and informative! Answered my questions and got our system checked out with no problems! Keep up the great work, see you in the spring! -
Review 106 (2024-07-21 - Rating: 5)
We have been loyal customers of 72 Degrees for over twelve years. The story: We purchased a gas dryer from Costco. We completely misjudged Costcos ability to provide streamlined efficient delivery, installation, and haul away. Top Hats crew delivered a dented unit, refused to unhook the existing unit, refused to install the new, and just vanished leaving me with two unusable dryers (My old broken one and the newly purchased one.), they even left some of their things.The resolve:Astonished, with loads of laundry multiplying (we have a large family), my husband called 72 Degrees.Austin, from Holt, came over the very next morning to save the day! He arrived with the ability to expertly install the gas dryer. He explained his work, tightened up a few things, he was respectful and courteous.I am happy and grateful for Austin.The original installers did return a few days later to haul away the old unit, collecting their property in the process. As for the Costco installers, I can not blame them if they did not have they ability to install a gas dryer. However, why in the world would their company set them up for failure like that? Why put a gas appliance on their truck knowing they could/would not install it? We were frustrated and disappointed.On the bright side, we are so very happy to have an outstanding relationship with 72 Degrees/Holt, with the ability to call them in distress and have our problem solved quickly, efficiently, expertly, and have confidence in the work completed!I do not have the intention say negative things about Costco or Costco Logistics; I am explaining my experience and how Austin and the 72 Degrees/Holt team was there for me in a time of stress.My family is grateful for the relationship and trust we have in 72 Degrees! -
Review 107 (2024-10-01 - Rating: 5)
Chad & Jon did a great job! New system installed smoothly and is up and running in just a few hours. (Jons choice of tunes was excellent) Highly recommend Chad, Jon & Holt Plumbing & Heating. -
Review 108 (2024-10-21 - Rating: 5)
I just had Matt Cavanaugh and Cody Venn perform a trifecta ….furnace, air conditioner and hot water heater. Installation went smoothly. Matt and Cody arrived right on time and spent a full day here with all three installs, amidst my barking dogs and long walk around the house to do the air conditioner install. Above and beyond the “the normal stuff”. -
Review 109 (2024-08-02 - Rating: 5)
We had a great experience. The team was really nice, efficient and professional. The communication was excellent throughout the process. We were give options for repair versus replacement and multiple payment options. Once we made our decision it was quick. -
Review 110 (2024-08-15 - Rating: 5)
We started the service with some significant issues. After elevating these to Nate and his team the cared only about fixing the issues. They went above and beyond to make sure everything absolutely right. This is how it’s supposed to work. Great job Holt! -
Review 111 (2024-08-05 - Rating: 5)
Chad and Jon did an excellent job!! We had to have a new air unit, furnace and water heater. They were fast, efficient and very kind! We appreciate all they did -
Review 112 (2024-11-22 - Rating: 5)
Did a great job suggesting a better location for install which made more sense. Very knowledgeable and polite.Great asset to your company. -
Review 113 (2024-12-14 - Rating: 5)
Trenton did a great job. He answered my questions and showed me things I needed to do. I was very satisfied. -
Review 114 (2024-07-23 - Rating: 5)
The guys did a great job! They called before they got here, explained everything they were going to be doing, and got everything done pretty quickly! They were even interactive with my toddler and considerate when she was taking a nap while they were going to be doing loud work :) would highly recommend this company for any work you need done! -
Review 115 (2024-12-27 - Rating: 5)
Technician was very knowledge and completed the job as requested using the parts that I had previously purchased. Even put bootie’s on to walk around in the house. -
Review 116 (2024-09-26 - Rating: 5)
Keith Shoemaker,Comes highly recommend! Thank you for sending him to us. It was definitely a pleasure, talking to him. Everything was explained to the fullest.He deserves 5 stars. -
Review 117 (2024-06-24 - Rating: 5)
Chad and Jon did a wonderful job installing our new HVAC system. They cleaned everything up-there was no mess, showed us all about our new system and even helped me set up the app on my phone for the thermostat. They were here promptly when they said they would be and the installation was first rate. We are very happy with their service!Ed and Becky Dieleman -
Review 118 (2024-11-16 - Rating: 5)
Trent did a great job addressing my plumbing issues. He explained things well and kept me informed throughout the process. -
Review 119 (2024-09-18 - Rating: 5)
Sadly for us, we know the crew at Holt Plumbing a little too well. 😂 They’ve done total plumbing replacement in our home, as well as regular AC/furnace maintenance. Staff are always friendly and professional. -
Review 120 (2024-10-25 - Rating: 5)
Max identified the problems and ordered the necessary parts to handle the repairs.He has a good attitude and explained what he was doing!Max installed the part and he installed it asap. Friendly and down to business! -
Review 121 (2024-11-01 - Rating: 5)
JD Adams was very thorough , hardworking and gained my trust and confidence that I had chosen the right company when we had a plumbing emergency. Job well done! -
Review 122 (2024-09-18 - Rating: 5)
Israel did a great job. We had leaky toilet, he arrived on time, quickly evaluated the problem, provided options for solutions, and got the problem fixed. I would highly recommend! -
Review 123 (2024-08-08 - Rating: 5)
I’m thrilled. Ben, again, did an amazing job. He has his partner worked through this big job and my air conditioning is working! I’m thrilled. It feels like a huge weight has been lifted. Thank you!!! -
Review 124 (2024-11-13 - Rating: 5)
Cameron did a great job in installing our water softener. We highly recommend 72 Degrees/Holt. -
Review 125 (2024-08-02 - Rating: 5)
Keith did a great job going over the options. I would recommend. Josiah and David also did a great job in installing. Explained everything I needed to know and did it in a timely manner. -
Review 126 (2024-06-27 - Rating: 5)
Very happy with Chad and Sam with replacing our air conditioner and furnace. Came promptly and did a great job. Pleasant and explained everything and answered any questions we had. A big Thank You and would definitely recommend this Co. to others. Rich and Chris Nelson. -
Review 127 (2024-11-14 - Rating: 5)
Josiah, his assistant, I didnt get her name unfortunately, on the service side and Keith S. on the sales side did an amazing job with picking out and installing my new furnace. Very much appreciated! -
Review 128 (2024-10-03 - Rating: 4)
Since they changed ownership I dont like the change in only scheduling appointments from 8a-4:30p. Even though they will give you a call 15 minutes before they are coming, it still screws up any other plans for the whole day. As a long time customer, I was OK with a morning or afternoon window, but this change isnt customer friendly. -
Review 129 (2024-10-17 - Rating: 5)
Max was very helpful, knowledgeable and answered all the questions I had regarding the new membership, during my fall checkup. Much more personable than others who have stopped by before. -
Review 130 (2024-08-14 - Rating: 5)
Jeremiah was great!! His expertise and knowledge was truly a relief. After this experience with him, I look forward to working with Holt again in the future. -
Review 131 (2024-07-24 - Rating: 5)
Great job, great attention to detail, very thorough and great to work with.Would recommend.Price for setting a toilet seemed high, but I understand the rationale and he doesn’t set the prices. -
Review 132 (2024-10-18 - Rating: 5)
Logan M. was thorough, competent & empathetic in completing an assessment of all my plumbing needs. Best service & install experience. -
Review 133 (2024-12-11 - Rating: 5)
Holt responded very quickly & Quentin Cyrus was very thorough, explained everything he was doing & did a great job! -
Review 134 (2024-12-12 - Rating: 5)
Both guys were great. Explained everything. Helped get me linked to the new smart thermostat. Pet my dog! -
Review 135 (2024-07-29 - Rating: 5)
David was very nice, polite and knowledgeable. He explained how components work and showed me the variouus meter readings. With absolutely no pressure he offered me future service options which was greatly appreciated. -
Review 136 (2025-01-07 - Rating: 5)
Holt is a good company, we have used them for our heating, plumbing, and cooling needs for years. Nick was awesome! We so appreciate his expertise.He is professional, experienced, friendly and helpful. He quickly diagnosed the problem with our air conditioner and solved it. -
Review 137 (2024-11-13 - Rating: 5)
Garrette called to let me know when he’d be at my home and sent a text. He was pleasant, efficient and thorough. -
Review 138 (2024-09-23 - Rating: 5)
Great Job! Does excellent work and does not disappoint! I will see him again. Austin is highly recommended as a calm professional with appealing attributes. -
Review 139 (2024-09-24 - Rating: 5)
Chad and Jon did a great job on my new hvac install. Fast, polite, and cleaned up everything. Highly recommended -
Review 140 (2024-08-01 - Rating: 5)
Quentin did an amazing job snaking a drain for us. We called on a Wednesday evening and they came out the next morning to take a look at the problem. Will be using them again in the future. -
Review 141 (2024-07-31 - Rating: 5)
Dave did a great, professional job upgrading our water line valves. Was very courteous and gave us estimate before starting the job. Highly recommend! -
Review 142 (2024-10-04 - Rating: 5)
Luke and James did a great job servicing our geothermal system. They were courteous, clean, and explained things well. Thank you! -
Review 143 (2024-10-27 - Rating: 5)
Thank you David, Chad, and Sam at Holt/72 degrees!! Very professional, fair price! In and out in less than a day, left everything clean and tidy, all works and looks great! -
Review 144 (2024-07-14 - Rating: 5)
Max from Holt heating was very professional and polite. He had some great advice on a few issues I have been having. I will definitely be using Holt for my Heating /Air Conditioning needs. -
Review 145 (2024-08-05 - Rating: 5)
Trent did a great job! He was super friendly and did a great job explaining our options to us. He made the process super quick and easy! -
Review 146 (2024-08-12 - Rating: 5)
Austin showed up as scheduled and solved our water leak issue right away and was able to repair it the same morning. Very friendly,nice and knowledgeable! We really appreciate it! -
Review 147 (2024-11-06 - Rating: 5)
Great service. Professional and explained everything throughly about cost and repairs to garbage disposal. Austin was awesome, professional and thorough -
Review 148 (2024-11-06 - Rating: 5)
Thank you Chad & Jon for doing an awesome job installing our furnace/ air conditioner. Your professionalism was top notch & would recommend you to my family & friends. -
Review 149 (2024-12-06 - Rating: 5)
Matt was polite and communicated clearly with us about the work he was doing. He was efficient and thorough with the work he performed. -
Review 150 (2024-12-12 - Rating: 5)
Alberto is always prompt and informative. Very knowledgeable in his field. Respectful of my home. -
Review 151 (2024-10-04 - Rating: 5)
Quentin from holt did a great job. Another company said my floor drain needed replaced. Quentin figured out the problem and fixed it in no time for a great rate. -
Review 152 (2024-09-14 - Rating: 5)
Dave came out same day and fixed our broken hot water line in our bathroom, he was a super nice guy and professional, definitely would recommend him to anyone and would use him again for services -
Review 153 (2024-10-15 - Rating: 5)
Installers were great, knowledgeable and careful around my home.No problems with installation of HVAC or water heater.Thanks to Pat and Mickey! -
Review 154 (2024-06-29 - Rating: 5)
Thanks to Ben for giving us a heads-up call when he was close by. A much appreciated courtesy when you have giant dogs! Ben was professional and addressed all our AC needs. We will definitely call on Holt again, and we recommend them highly! -
Review 155 (2024-09-22 - Rating: 5)
Josh did an great job, very professional. Quietly went to work while others in the house worked from home. Much appreciated! -
Review 156 (2024-07-14 - Rating: 5)
Nick Rogers was great. Speedy arrival from time of calling. Great communication and explanation of what was going on with our AC system. 10/10 would recommend. -
Review 157 (2024-08-13 - Rating: 4)
I appreciated my techs frankness. I was in a bad situation and he treated me with respect. However, the quote I got of over 5k for a hot water heater with revent was a shock. I did end up getting other quotes and got the same thing Holt quoted for 2k. -
Review 158 (2024-07-17 - Rating: 5)
Ben has come out all the way to help us solved the A/C problem on the hottest day. Thanks for his dedication and professional skills that we can have the A/C worked again! Thank you so much! Will definitely refer him and Holt business to others! -
Review 159 (2024-11-22 - Rating: 5)
Logan did an excellent job the work was completed in a timely manner and I would recommend him to anyone that need work done right. -
Review 160 (2024-08-23 - Rating: 5)
EDIT: Had Matt and Todd come out and perform the routine service and give everything a good inspection. Having just moved into our house, I had a lot of questions about the system here, and they answered them and more. These guys did an amazing job and I have absolute trust that they are honest about every single repair and maintenance job they do. I have faith that my systems in the best possible hands. And ask Todd for some Buddy Holly stories! Great experience as always. Appreciate it, Holt crew!______Have worked with Holt for almost 13 years. They are dependable, reliable and I know I’m in good hands with them. They’re very thorough and I think my HVAC systems have had better longevity because of the care they provide. Always friendly guys, too. James is as knowledgeable a guy as I’ve ever met when it comes to this kind of work, and Tyler was awesome this time around too. I don’t know how they compare to other local companies price-wise because I’ve not used anyone else, but I understand from others that they’re not the least-expensive shop in town. But I will pay for quality and that’s what Holt provides. Thank you! -
Review 161 (2024-08-30 - Rating: 5)
Matt and Cody were very pleasant to work with and also respectful of my house. They explained everything they were doing and were knowledgeable about the equipment. Thanks! -
Review 162 (2024-10-31 - Rating: 5)
Chad and Jon did an excellent job installing new furnace, air conditioner, hot water heater and humidifier. Answered all my questions and explained how systems operate -
Review 163 (2025-01-02 - Rating: 5)
Cael did a great job fixing our furnace. Very professional and explains everything -
Review 164 (2024-12-24 - Rating: 5)
Excellent semi-annual furnace checkup. Ben was extremely knowledgeable and very competent. -
Review 165 (2024-09-27 - Rating: 5)
James was very professional and explained system functions in a way I could understand. He also welcomed questions and was very thorough. -
Review 166 (2024-09-26 - Rating: 5)
Austin expertly analyzed our plumbing issue and quickly remedied the problem. Very professional and definitely does quality work in a timely manner. -
Review 167 (2024-08-23 - Rating: 5)
They came introduced themselves and got right to work. They didnt seem to have problems that they needed me. They were professional, got it all done, cleaned up afterwards, and I couldnt be happier. Thank you for your help in short notice. -
Review 168 (2024-11-20 - Rating: 5)
Chad and Jon showed up on time and installation of furnace, a/c and water heater was completed. Chad communicated well and was pleasant and professional. -
Review 169 (2024-11-06 - Rating: 5)
David showed up on time worked quickly and did a good job explaining everything about our equipment. -
Review 170 (2024-11-27 - Rating: 5)
Austin was very professional and did a great job. Highly recommend him and Holt -
Review 171 (2024-07-10 - Rating: 5)
Alberto is a great representative for your company. Very professional, knowledgeable of our needs and so respectful of our property. Took the time to answer all of our questions and concerns. A please to deal with him. -
Review 172 (2024-08-16 - Rating: 5)
Nick was very thorough in his diagnosis and didn’t leave anything for guessing. Alway connected with me on what was going on and next steps. System was working as it should when he left. -
Review 173 (2024-08-21 - Rating: 5)
Dave was friendly, knowledgeable, courteous and professional. I highly recommend his work. I will ask for him personally with more upcoming projects.Thanks Dave -
Review 174 (2024-12-18 - Rating: 5)
Great customer service! They were able to make it out the same day and fix my plumbing issue! -
Review 175 (2024-11-04 - Rating: 5)
Chad and Jon were amazing with our new furnace and ac install. Everything went as planned and they were very informative. -
Review 176 (2024-11-20 - Rating: 5)
Matt was a great technician and very professional. Really appreciate his attention to detail and honest recommendations. -
Review 177 (2024-08-09 - Rating: 5)
Ben was able to find the issue in 5 minutes. Took time to clean all mud and dirt out of it. Took time to explain things. Glad we dont have to sleep in 80 degree house anymore! Me and my doggies!!😊 -
Review 178 (2025-01-01 - Rating: 5)
Cameron did very high quality work. I will ask for him next time. -
Review 179 (2024-11-01 - Rating: 5)
Robert Z did a great job with our furnace check up this fall. Very professional and informative. -
Review 180 (2024-10-17 - Rating: 5)
JD was friendly, professional and honest with what to expect going forward with my project. I’d like to add extra stars from my dog, as he approved of JD, too!