New Light Services

Located in Wake forest, North Carolina

Address: 4217 Purnell Rd, Wake Forest, NC 27587, United States

Phone: +1 919-556-3349

Rating: 4.3

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Comments

Review 1 (2024-10-31 - Rating: 5)
Travis showed up within an hour, worked quickly to find our leaking pipe, communicated very well how he would fix it and the cost and when the job was done, he cleaned up his mess very well!

Review 2 (2024-09-26 - Rating: 5)
Nothing but postive experiences working with this company on multiple properties. Good, honest people and excellent work. We enjoy supporting a small, locally owned business.

Review 3 (2023-11-22 - Rating: 5)
Of course our tankless water heater went out right after family came into town for Thanksgiving. New Light Services was amazing and they were able to get technicians out the same morning. Bob and his partner were knowledgeable, efficient, and hilarious. They were able to fix the issue quickly and Thanksgiving was saved! Thanks yall so much. Highly recommend this company and team.

Review 4 (2023-10-22 - Rating: 5)
I literally cannot say enough good things about how New Light and especially Colum and Everett handled fixing the plumbing in my house. It went from what we thought was a simple leak to a much more complicated repair, but at every step, they were incredibly communicative, letting me know exactly what was involved and what it would take to fix it. They also took care of everything far more quickly than I thought would be possible. I can definitely recommend them.

Review 5 (2022-08-19 - Rating: 5)
I had a dehumidifier installed in my crawl space, and New Light was contracted to run the power it needed. They did a fantastic job. They were very friendly, and were happy to talk with me about additional needs. So we added extra tasks to the visit... running a new line for the microwave to be on its own breaker, and wiring a light fixture in the garage that had never worked before. This saved me multiple visit costs. My wife and I are very happy with the results. Erik Wilson patiently talked me through all the aspects of the installation that were necessary to get the job done, just to make sure I was ok with everything. It was top notch! I plan to use New Light in the future when I have other projects come up that they can help me with. I had a great experience with everyone there.

Review 6 (2019-06-14 - Rating: 5)
They are local and they seem to be good people so I cut some scope from the project down to an amount that I could afford. The work was just completed and it seems quality and I like the guys that did the work. They were nice guys. I recommend the plumbing. Update: I have now used New Light for their electrical services as well. Joe did a fine job for me on short notice. Again, nice folks and quality work. New Light has earned my business. They are now my preferred contractor for plumbing and electrical needs.

Review 7 (2021-09-01 - Rating: 5)
We’ve used Newlight for several plumbing and electrical services in the past. Today we had light fixtures installed. We are very pleased with the work done today. Our electrician was on time, professional and very courteous! The work done looks amazing! Highly recommend.

Review 8 (2014-11-05 - Rating: 5)
New Light did an excellent job for us recently when they installed a new hot water heater and pressure tank. They got the job done as promised. Their work is high quality, and pricing was good also. They reworked the location of the hot water heater and pressure tank under our house, and fit in a larger tank at my request. They did all work as promised. I would recommend them to anyone and will not hesitate to call them again. Thanks New Light!!

Review 9 (2019-10-31 - Rating: 5)
AWESOME! Highly recommend New Light Services! We had two handyman services not show up, others didnt call us back, and others werent available until next week. We were losing hope in anyone being able to help us, but in less than 24 hours of emailing New Light, they were in our house getting the jobs done! We couldnt be happier. Many thanks to your team!

Review 10 (2022-05-13 - Rating: 5)
I highly recommend New Light Services! Joe runs a ‘top notch” customer orientated business. Their people are highly skilled, personable, and very responsive to the customers needs. On top of all that, their prices are fair and reasonable compared to others in the local market. I had a 5-star experience!

Review 11 (2015-02-07 - Rating: 5)
I used New Light Services twice in the last year. First time was an emergency, the hot water heater was not working, they came within an hour and fixed the problem very fast, they had the part on the truck. The second time was a scheduled appointment to fix 3 problems in our house, they showed up on time and did the repairs in about an hour. The prices were reasonable both times. Will always call them first.

Review 12 (2019-03-24 - Rating: 5)
Joe came to our house in the middle of the night when a leak in our pipe caused water to flow out of our living room ceiling. He responded immediately saving us damage to our furniture and hardwood floors. On another occasion, we had water collecting under our sink and his men responded quickly and fixed the problem withing 20 minutes. We have also used New Light for electrical work.Joe is a family man with family values. He is fair and his prices are great. Joe is professional with a knowledgeable, friendly crew. I highly recommend the for all of your plumbing and electrical needs.

Review 13 (2015-03-04 - Rating: 5)
Joe came to my house to give me an estimate on adding lights to the bonus room. While in the attic, he discovered a substantial gas leak and called for repairmen to come. Within hours, Paul and Brad (I think I have the names right) arrived. They were fast, friendly, and professional and found two gas leaks! They fixed them promptly and may have saved all our lives. I will use New Light Services again.

Review 14 (2016-10-05 - Rating: 5)
I was referred to New Light by Joshua Patterson with ‎Patterson Contracting and I was very impressed with New Lights services- They did high quality work. However, more important, they worked around a pricing issue and stuck to the original estimate. When you add honesty to a good job, they clearly are winners and we will call them again.Michael

Review 15 (2017-08-25 - Rating: 5)
New Light Services installed a ceiling fan and dishwasher for me earlier this week. The team showed up right on time, changed the box for the ceiling fan without me asking, and all around did a very thorough, neat job! My appliances look and work great, and Ill be using New Light for future installations and repairs.

Review 16 (2018-11-30 - Rating: 5)
We had Paul come to the house today to repair some pipes and an errant toilet. He was spectacular. He very quickly assessed the problems, saw what needed to be done, and then leaped on the problem.He was efficient, thorough, cleaned up and did one heck of a great job.I could not ask for better! I would recommend Paul to anyone.

Review 17 (2019-07-05 - Rating: 5)
Called Newlight to take a look at a leak in my ceiling. Eli and Paul came out SAME DAY and found out the issue was a faulty wax ring on my master toilet. They fixed the issue without breaking the bank (which was huge for me).Super friendly and straight forward. HIGHLY recommend!Thank you guys!

Review 18 (2015-01-25 - Rating: 5)
I have had the opportunity to use New Light about 4 times over the last year. The service has been impeccable. The rates are extremely fair and reasonably. They do good work and take the extra step without taking a lot of extra cash. Loyal customer right here.

Review 19 (2015-04-16 - Rating: 5)
This is the company to call if you want quick, great service! We have had a need for plumbing services twice in 6 months, and we have used New Light both times. They come out quickly, assess the problem, and fix it! Great company.

Review 20 (2021-12-20 - Rating: 5)
I never write reviews but these guys deserve one. Their entire staff is pleasant and professional. They have done multiple jobs at my home and I am always impressed with their work. The owner of the company went out of his way to assist me, when he didn’t have to. I’m very grateful and would highly recommend.

Review 21 (2016-05-16 - Rating: 5)
In selling our house the inspector found several items that need to be addressed. New Light came quickly and serviced every problem that required a licensed plumber or electrician. We were able to proceed thru closing. Fast and professional. Thanks

Review 22 (2019-09-18 - Rating: 5)
Joe was great to work with in fixing a few electrical issues in our home. He was quick and professional. Definitely will be using again. Thanks!

Review 23 (2014-09-23 - Rating: 5)
Very quick and quality service. My plumbing needs were taken care of and all in all for a reasonable price. I will use them again if needed and recommend to my friends and colleagues.

Review 24 (2023-05-03 - Rating: 5)
Had a tankless gas hot water installed, Joe and his team were thorough, responsive and provided top-notch service.

Review 25 (2021-05-17 - Rating: 5)
Will the plumber from New Light was here on time. He completed the repairs we requested, cleaned up, and was very professional. Will use New Light the next time we are in need of plumbing services.

Review 26 (2015-01-08 - Rating: 4)
Thanks New Light. The gentleman was on time and polite. They found the problem very quickly and begun working to fix the problem. They fixed the problem in a timely manner. i also though the price was very reasonable. i would recomen the company to any of my friends.

Review 27 (2023-01-15 - Rating: 5)
Matt and Colum were very knowledgeable about their work. They worked efficiently and neatly. I would definitely recommend them with high marks!

Review 28 (2021-04-02 - Rating: 5)
We very pleased with the service. Very helpful and professional. Fixed our problems promptly and shared with us how to avoid them in the future. Was very pleased. Highly recommend and we definitely will use them again.

Review 29 (2014-09-10 - Rating: 5)
The technicians arrived early, which is always unexpected and appreciated. They were polite, handled my issues in a timely manner and even were friendly to my dog.

Review 30 (2024-05-01 - Rating: 5)
New light is awesome! Plumbing & Electric prompt service!

Review 31 (2022-01-06 - Rating: 5)
I have used Joe and his crews on many occasions. They always provide a great service at a good price.

Review 32 (2015-09-06 - Rating: 5)
Fast service, professional, polite. Timely, worked quickly and cleaned up after themselves. Reasonable prices. Highly recommend and will definitely use them again!

Review 33 (2023-05-22 - Rating: 5)
New Light installed our Tankless water heater and did an amazing job!

Review 34 (2022-08-19 - Rating: 5)
These guys were able to schedule me quickly and Erik did a great job for us!

Review 35 (2023-09-13 - Rating: 5)
Colon was our technician today. He performed the electrical connection for our crawl space dehumidifier. He was courteous, prompt and knowledgeable. Moreover, he explained every procedure of the process. As a mechanic myself, I really appreciated his attention to detail and how transparent he was in what he was doing. New Light and Colon has my business going forward.

Review 36 (2021-12-29 - Rating: 5)
Safe, friendly, courteous, professional. Will call for all my future electrical needs.

Review 37 (2021-09-27 - Rating: 5)
They are very responsive and on time great pricing. I would recommend to others

Review 38 (2022-09-13 - Rating: 5)
Thanks Barry! Took the time to figure out our electrical issue and even took the time to show our little boy some of his tools.

Review 39 (2023-10-02 - Rating: 5)
Excellent response... great guys and cleaned-up after the work--

Review 40 (2019-08-01 - Rating: 5)
Service and the best office personal. Every time I have needed them they have exceeded my expectations.

Review 41 (2017-09-13 - Rating: 5)
My mom called them today, with an electrical problem shes been having for weeks. They came out same day, working her into their schedule. They fixed the wiringissues she had, were personable and explanitive about future problems while they were there, and worked with her on a price to fix issues she might have in the future. Awesome service, thank you! I feel a lot better about her safety!

Review 42 (2019-09-18 - Rating: 5)
We called new light services because we had no hot water heater ,stove are dryer working ,Joe came out on time .He was very nice and respectable he had my electric fixed in no time .Thank you Joe so much from the bottom of are hearts .Your the best around thats for sure .Sincerely Christopher wheeley and Sandra yates. I HIGHLY RECOMMEND NEW LIGHT SERVICES

Review 43 (2014-12-17 - Rating: 5)
On time and polite! I called as an emergency and they came within two hours. Not only that, but while here I asked them to fix a light switch that was not working. He only had one in his truck that wasnt the same exact color (off white vs white). So he changed it so I could have a working light, and they came back the next day with the replacement color to match.

Review 44 (2017-06-01 - Rating: 5)
I called their office at 3:00 today and explained that I had several important AC outlets in my home office not working. Joe, the owner, was here in about an hour. In less that 10 minutes he found the problem and before 4:30 he had my problem solved and he was out the door.Good guy, GREAT service!

Review 45 (2016-12-09 - Rating: 5)
Polite and courteous, both on the phone and in person. Had the pleasure of dealing with Tim at my home for a stubborn drain that a plunger and 3 gallons of draino couldnt resolve. Tim had it fixed within an hour and went above and beyond in checking on other things as he diagnosed the main problem I had reported. I would definitely do business with New Light Services again.