United Restoration, Inc.

Photo of United Restoration, Inc.

Located in Virginia beach, Virginia

Address: 360 Cleveland Pl # 101, Virginia Beach, VA 23462, United States

Phone: +1 757-490-1966

Rating: 4.9

Services

  • Language assistance
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Water damage restoration service
  • Building restoration service
  • Contractor
  • Fire damage restoration service
  • General contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-19 - Rating: 5)

    I experienced a frozen pipe burst in February 2023 that flooded my LR and DR, destroying walls, floors, baseboards, and my utility room (with my WH in it). It was devastating, since the flooring was only 4 years old, and it was my very comfortable home. Rance and United Restoration walked me through the repair plan and provided me much needed reassurance that everything would soon be all right again. Then they followed through with quality workmanship that fully restored my home… no follow-ups needed. I was treated with respect and have every confidence that when needed again, they’re my 1st choice to make things right.

  • Review 2 (2024-12-18 - Rating: 5)

    I just recently had a fire in my rental home. Dwayne from United Restoration was on site before the fireman was finished putting out the fire. He has been quick to respond to any questions and concerns. It is great to see people who still do a thorough job. I would highly recommend their services To anyone who needs fire or flood damage repair.

  • Review 3 (2024-12-23 - Rating: 5)

    Call United Restoration first and always for any work, and if you pick any other restoration company.…Good Luck... you will need it. Call United Restoration and make sure they send out Lawton !!!United Restoration turned my kitchen nightmare into a dream kitchen!! They were OUTSTANDING during the entire process. If you have USAA just call United Restoration. Lawton did a fantastic job walking me through the claim process, provided recommendations during demolition and rebuilding and expertly managed all of the trades (electrical, dry wall, plumbing, construction, painting, floor team, mitigation…). Lawtons thoroughness and attention to detail prevented any rework or mistakes.Our renovation was not simple – we removed the sub floor, removed a wall, all new flooring downstairs, extensive electrical work and got pre-existing issues up to code, rerouted plumbing, new counters, cabinets, ripped out a sliding glass, put in French door, side lights, a coffee bar and bourbon bar, all new appliances. Not to mention all the scheduling of City inspectors.

  • Review 4 (2024-09-26 - Rating: 5)

    I heartily urge anyone in need of water repair services to contact United Restoration. Their knowledge, moral character, and customer-focused attitude helped to make an impossible situation much more bearable. I am very grateful to Lawton and his team members for their excellent service! I recently dealt with water damage in my house, which stemmed from my attic into my son’s room down into the kitchen. I have nothing but praise for United Restoration. Their expertise and commitment to providing excellent customer service were apparent as soon as I got in touch with them. Lawton’s crew swiftly arrived, prepared to evaluate and manage the situation. They put me at ease during a difficult time by conducting a thorough inspection, thoroughly explaining the procedure, and promptly responding to all of my inquiries. The technicians showed my house the utmost respect in addition to their competence. The restoration procedure worked efficiently and effortlessly. They put in a lot of effort to drain the water, dry off the impacted regions, and stop the mold from growing. Their meticulous attention to detail and utilization of modern methods to make sure everything was covered totally impressed me. The most notable aspect was their dedication to following up. They followed up to make sure everything was satisfactory and there were no unresolved issues after the task was finished.

  • Review 5 (2024-09-13 - Rating: 5)

    United Restoration Inc is EXCELLENT! 🙌 I highly recommend this company for any home emergencies. They are efficient, professional and complete their projects on time! In fact I saw the difference of quality work first hand. Our toilet broke and flooded our entire dining room ceiling overnight, it was a disaster! We hired a different company at first and the process prolonged for a while with demolition part, that added extra stress to my husband and I on top of the stress we experienced because of plumbing issue already. Then for building part we hired United Restoration Inc, and if was like NIGHT and DAY difference. The manager came and assessed the situation, so professional and accommodating, then explained the plan and timing of everything. What surprised me during our conversation with the manager is his attention to detail and asking questions like, ifwe want our nails left or taken out before they paint. We felt like we were talking to our long time friend, who was on our side. The projects took place as they were promised, and it was finished on time! The workers even explained why we had the issue and explained how they will fix it to prevent problems in the future. They fixed our bathroom floor, our dining room ceiling, and a hole in the den ceiling, they repainted our dining room and the den. Our family couldnt be HAPPIER! We have our HOME back and its even more beautiful than before! SHOUT OUT to UNITED RESTORATION INC! 🙌😃🙌

  • Review 6 (2024-10-24 - Rating: 5)

    I hope there is enough room here to express our most sincere appreciation to Coy and United Restoration for the incredible work they did to literally restore our beautiful home to like new condition. Our hearts sank when we first noticed the issue with our wall and ceiling. Coy rallied his team and met our crazy schedules to make sure all repairs were completed well beyond our expectations. His entire team was professional and respectful of our home and my family at all times. This project could not have been more successful. I will wholeheartedly recommend United Restoration to any and all that ask! Way to go guys! We are forever grateful! Sincerely , Mike and Missy Snyder

  • Review 7 (2024-10-28 - Rating: 5)

    Do not go anywhere else!United Restoration has been my preferred company for over a decade. They did an amazing job with water damage at my previous home and even better with this one!Coy Cofield and his crew were courtesy, professional, and true experts in restoration! My ceiling looks better than the day I bought the house.Compromised shower diverter in the upstairs shower leaked water under the floorboards/kitchen ceiling for months.Tear out, replace, paint, and cleaning. All to the best standards!

  • Review 8 (2024-12-11 - Rating: 5)

    The ceiling in my condo was falling. United Restoration was the first fast contractor to respond to the insurance referral and it didnt stop there. They were efficient, courteous, detail oriented, professional and addressed every inquiry, no matter how minor. I am fortunate to have chosen them and appreciate all that I experienced in the process. Thank you and hope you continue to prosper and no doubt that you will!

  • Review 9 (2024-11-16 - Rating: 5)

    Thank you United Restoration for being an awesome company. I highly recommend this company. They got the job done in a timely manner and were very professional in all aspects. Dwayne was a pleasure to work with when he came out to do our estimate. The sub contractor, Richard with Quality Assure that they sent out was respectful, polite and a hard worker that went above and beyond to make sure that we were happy and satisfied with our projects. I highly recommend this company.

  • Review 10 (2024-10-31 - Rating: 5)

    United Restoration provided excellent customer service through clear and transparent communication during my time of need from my displacement of being out of my home due to water damage. The process was smooth and easy and the repairs done to my home was outstanding. I give a shout out to Coy and his team for a job well done and I am so grateful and thankful for all your hard work you all did in my home. My home looks amazing.

  • Review 11 (2024-09-30 - Rating: 5)

    United Restorations was our liaison expediting our insurance claim. Rance organized the reconstruction to the first floor of our home which was flooded by the water heater. The wood floors and custom trim looks absolutely amazing. We certainly appreciate the professionalism of all your contractors and quality of your work. Thank you!

  • Review 12 (2023-06-18 - Rating: 5)

    We had a sewer main back up into our house damaging our downstairs bathroom/hallway/foyer and an adjoining wall in our family room along as our flooring throughout. Our insurance connected us with United Restoration and they were at our house that afternoon tearing out all the damage. The crew was very professional and personable. By the end of the day they had the bathroom completely gutted and had dehumidifiers and fans set up to mitigate the damage. They returned the next morning and removed all the flooring and drywall from the all areas that had contact with the backup. They even went under the crawl space and installed dehumidifiers under the house. It took them only a day and a half to completely remove all the damaged areas. They did an amazing job and as soon the mitigation crew was done, the restoration crew was contacting me to set up all the restoration work. All the contractors they work with are professional and very experienced. They all did excellent work from the painters, drywall repair/plasterers, plumber, carpet installers, flooring installers and the restoration crew. They even went into the crawl space and removed all the insulation under and around bathroom and treated the wood. We are absolutely delighted with the outcome of our restoration! Bobby and his mitigation crew and Rance and his restoration crew were always keeping us informed on their progress and were always accessible to ask questions. They are absolutely amazing and I have been recommending them to all my friends and family, if they ever need any type of restoration done!

  • Review 13 (2024-11-27 - Rating: 5)

    Was cleaning in our laundry area and came to find out we had water leakage from our upstairs bathroom called United and they sent someone immediately to assist with our situation!Thank you!

  • Review 14 (2024-08-01 - Rating: 5)

    After one of my cast iron pipes failed United Restoration responded and started the water mitigation quickly. They worked with my insurance company and explained the the repair process completely. The crews arrived on time and the work/quality was GREAT. My walls, floors and ceilings look incredible. I would highly recommend them if you need help with repairs or renovations to your house.

  • Review 15 (2024-12-10 - Rating: 5)

    United restoration was extremely helpful in the renovating of my house! I had pretty much the entire house renovated and they did great work, communicated well, and were very timely with everything! I can’t appreciate all of the work they did enough!

  • Review 16 (2024-09-27 - Rating: 5)

    Robert, Rance and team did a great job at my house. We had a water leak from our ac unit that damaged our floors. United Restoration went above and beyond to get everything looking nice again and on time for my wife’s birthday. Very respectful and professional crew. Thanks United Restoration Inc.

  • Review 17 (2024-12-16 - Rating: 5)

    Restored our chimney after a lightning strike. They did it quickly and professionally with great communication throughout the process.Also helped connect us with other contractors who could help with electrical, roofing, and concrete work, all of whom have been excellent and reasonably priced.

  • Review 18 (2024-12-01 - Rating: 5)

    United Restoration, led by Project Manager, Rance, rescued us from significant amount of damage to our upstairs bathroom and downstairs kitchen/dining room due to a ruptured water pipe. United Restoration was extremely fast to respond, minimizing the extent of the damage. The water leak was secured, dry wall was ripped out and dehumidifiers, blowers were put into place within hours of the initial call. Daily humidity checks and adjustments were made during the dehumidifying phase. In the meantime, the damage was assessed. United Restoration was quick to provided a solution and a timeline to start the recovery and rebuild of the damage. The following day, we received a couple of price packages which included various upgrades to “remodel” or “upgrade our master bath. Each price package was very reasonably priced. Once we (the wife) picked the package and gave it to Rance, the rebuild started within just a few days - we still had to wait for the humidity levels to return to normal. The rebuilding process took a few weeks because of the extent of damage. Rance had everyone lined up perfectly from the ripout team, plumber, electrician, drywall and painters. It was very well organized and amazingly orchestrated. I am very grateful for United Restoration and especially, the Project Manager Rance for the prompt response, constant communication, attention to detail and the outstanding customer service he and his team provided. I hope to never have to go through this again, however, if I do, I will call on them again. Thank you for the amazing work!Thanks,Rohn, Beth and Grace Wallace

  • Review 19 (2024-09-03 - Rating: 5)

    I am so fortunate to have chose United Restorations to restore our home back to a home after our fire. The fire itself was devastating. Thankfully everyone at United Restoration was patient and willing to do everything needed to get us back in our house as quickly as possible. Rance was exceptional to work with and extremely knowledgeable about the whole process and in dealing with our insurance company. He was clear as to each step of the process and I could call him at anytime to ask questions. I dont wish a fire or flood on anyone but would definitely recommend United Restoration if you are ever in need.

  • Review 20 (2024-12-13 - Rating: 5)

    United restoration is a professional and dependable company that will make sure the job is done, the right way. The front desk staff is kind and extremely knowledgeable and will help you get the answers you need. I wouldnt recommend no other company.

  • Review 21 (2024-09-09 - Rating: 5)

    We recently had an issue with a damaged beam under our home, caused by a bad shower pan. United Restoration cam in and promptly took care of the issue be removing all the damaged areas including the shower and installing new equipment. Rance had his guys moving like clockwork to handle this in a timely manner, so we felt minimal impact on our end. Rance is always professional, knowledgeable and easy to work with. Thanks Rance and United Restoration.

  • Review 22 (2024-10-01 - Rating: 5)

    Lawton is a highly cooperative and punctual Project manager, with in-depth knowledge of his field. I would recommend working with United Restoration, particularly if your project manager is Lawton. United Restoration is a company that clearly values and prioritizes their customers schedules and needs. Lawton stands out as an exceptional project manager and is equipped to handle a wide range of tasks. 10/10 recommended!

  • Review 23 (2024-12-13 - Rating: 5)

    Reach out to United Restoration due to plumbing/leak issue on my 2nd floor restroom. They were able to send someone to look into the issue and was glad they did. They send Joe, within mins he knew where the issue and able to fix it before it became bigger issue. Highly recommended. Staff are great. Thank you again United Restoration.

  • Review 24 (2024-09-26 - Rating: 5)

    Lawton was amazing, even through the difficult time of my ceiling having water damage, he was still able to make the process easy and stress free. Couldn’t have asked for a better company to deal with. Thank you Lawton and United for such a job well done! HIGHLY RECOMMEND!

  • Review 25 (2024-12-09 - Rating: 5)

    While on vacation and we had an issue with damage to our ceiling. With one phone call Rance and Lawton came over and took care of the issue. United restoration is always responsive and provides the best service.

  • Review 26 (2024-07-31 - Rating: 5)

    We had a fantastic experience with United Restoration! Dwayne Bowman, I can never thank you enough for making this a simple stress free process. You are a man of integrity, consistency, professionalism, and knowledge. You have delivered superior results by going above & beyond every time. You have not only earned my business but created a loyal customer... Forever! I will tell everyone I know how exceptional you (and United Restoration)truly are to do business with, thank you. This company does NOT deliver customer circus...they do it right by delivering customer service. Id also like to thank Richard Albert a hard working member of Dwaynes team that stood out also as exceptional. Do not hesitate to make the call, youre in good hands with United Restoration. They have 5 stars for a reason!

  • Review 27 (2024-10-01 - Rating: 5)

    I highly recommend working with United Restoration, especially if Lawton is your project manager. Lawton stands out not only for his professionalism but also for his friendly demeanor, making him a pleasure to work with. He is capable of managing a diverse array of tasks effectively.

  • Review 28 (2024-09-27 - Rating: 5)

    United restoration was very courteous and professionalwhile taking care of our needs at our home on a couple of occasions. Our rep Rance was punctual and professional throughout all repairs.Will highly recommend.

  • Review 29 (2024-07-21 - Rating: 5)

    In April of this year, my town home developed a leak within the walls. It was quite a mess and was a lot more than I ever expected it would be. I was fortunate enough to be put in touch with United Restoration .The first manager I came in contact with was Robert Oakes. He was energetic and informative, and right from the beginning I really felt like I was in good hands with United Restoration. All the crew who accompanied him were wonderful, too ,professional and polite, and cleaned up nicely after they got their assignment done.They worked quickly and efficiently while they were here. When I saw all the workers come in in the beginning, I kind of got overwhelmed with them tearing up my floor and cutting holes in my walls etc. Robert took me to the side and explained to me what was going to be happening next step by step.I really appreciated that extra touch.When it was time ,I guess for the second phase or the next phase, I met Joe Burt, another winner, as I was soon to find out!Joe was here a lot doing a wonderful job of supervising and answering my questions. I felt very comfortable asking him about why wasn’t this done why was that done? what will happen next …all kinds of stuff and he was so patient with me. He was a great boss and everyone seems to really really like him. I also need to mention Sharon I don’t know her last name but I worked with her a few times. She helped me with packing and unpacking and actually helped me make decisions about what to keep and what not to keep after my insistence! She is such a wonderful employee too. I really think the people in charge at United Restoration should be thankful for what an excellent crew they have working for them. Punctual, thoughtful, talented,The job is now complete and I couldn’t be more thrilled with how everything turned out. It sure feels like my home again!Thanks so much for everyone,JoeEileen Good

  • Review 30 (2024-08-27 - Rating: 5)

    I contacted United Restoration concerning a problem in my home. They responded promptly and sent Robert to survey the concern. Robert and his team were very professional and treated my home with care. Robert evaluated the situation and while his company was not able to help me, he forwarded me to an organization who could. He went, truly, above and beyond!

  • Review 31 (2024-12-18 - Rating: 5)

    . Cory was outstanding along with his contractors. Project in ceiling was started months ago by my l husband Lt. James C. Fisher USCG retired. Cory took over any issues I had and reached out to USAA resolving and expediting anything he felt necessary.I trusted and depended on him and never did he let me down. Cory is kind, polite, understanding, explains questions and most of all has intergity. I have recommended your company to USAA for future business and to my daughter and her friends for home improvements . Pleaseacknowledge Cory for his outstanding work,Sincerely,Mrs. Kathy Fisher

  • Review 32 (2024-11-03 - Rating: 5)

    I never had to make an insurance claim on a major home issue before. My carrier sent out this company and Lawton Ruiz led me thru each and every step. He explained and met every promise. His contractors and techs were professional, skilled and very responsive. I would recommend this company whole heartedly. Anyone wanting more info can contact me as I was very pleased.

  • Review 33 (2024-12-14 - Rating: 5)

    I had a leakage in my bathroom upstair. I called United Restoration and they sent people right away. I was impressed with their professionalism. Their staff is not only friendly but highly skilled.I highly recommend this business.

  • Review 34 (2024-08-07 - Rating: 5)

    Mr Coy was a pleasure to work with. He always responded to text, communicated updates/changes. All of the contractors United hired were professional and they cleaned up after they left. Overall I would say that Im definitely coming back to get work done outside of my insurance claim.

  • Review 35 (2024-12-29 - Rating: 5)

    I have a Tile business and have been installing for United Restoration for 15 years. All of the staff and employees are very professional. I highly recommend this company.

  • Review 36 (2024-08-12 - Rating: 5)

    United is a great company with a great staff. I’ve worked closely with Rance and Joe recently on some projects and they were quick, efficient and responsive when I had questions. Communication has been great! Would always recommend United when I can.

  • Review 37 (2024-07-23 - Rating: 5)

    United Restoration is a very professional, knowledgeable and solid company.It was a pleasure working with them.Great communication and honesty all the way to the finishing line.They repaired our stair rails.Strongly recommend this company.

  • Review 38 (2024-12-06 - Rating: 5)

    They did an amazing job. We were running around on a cement floor with no kitchen due to burst pipe and united took care of us and did a beautiful job. It doesn’t even look the same. They explained everything every step of the way and I couldn’t be happier.

  • Review 39 (2024-07-31 - Rating: 5)

    WOW...United Restoration with Dwayne at the helm went above & beyond to fulfill all my expectations. Attention to detail was outstanding, my home is insulated better than I could have ever imagined. If anything ever happens to your home forget the rest call the best - Dwayne Bowman with United Restoration.You wont be disappointed.

  • Review 40 (2024-09-03 - Rating: 5)

    United handled our fire claim. They were transparent, and walked us through the entire process. Dwayne handled the build along with all the subs and was able to put all our changes into reality. Price was fair, and its good work, but it wont be fast. Ive always lived by the consumer triangle: fast, Good work, fair price. You can only pick 2.

  • Review 41 (2024-09-27 - Rating: 5)

    United Restoration did an excellent job on replacing everything that was needed after my plumbing issues. They treated me like family and would absolutely recommend them to anyone. Thanks again United.

  • Review 42 (2024-07-08 - Rating: 5)

    United Restoration performed the mitigation work for our home insurance claim earlier this year. A crew was on site within a couple hours of our call and immediately began drying out the affected areas. Because of United Restorations swift response, the water damage was minimized; no mold or mildew developed. Every employee we encountered, from technician to the office to the project manager, conducted him/herself in the utmost professional manner. United Restoration cleaned up after the job was done. Communication was responsive and constant throughout the process. We highly recommend this honest and competent company to anyone in need of mitigation or repair work in their home or business!

  • Review 43 (2024-08-30 - Rating: 4)

    We were in a tough spot with some water damage, but as soon as Coy from United Restoration was assigned to the project, our bathrooms quickly got put back together. Excellent communication and very knowledgeable, would recommend this team for their outstanding support.

  • Review 44 (2024-07-24 - Rating: 5)

    So our living room ceiling fell a couple months ago and what a mess. Joe and his team did an amazing job. From the furniture movers, dry wallers and painters, trim work and lastly the cleaning ..everything and everyone was friendly , fast and I wanted them to do my whole house. We will definitely recommend this company 100%

  • Review 45 (2024-09-27 - Rating: 5)

    Rance did a awsome job!! Answered all our questions about our floor damage and completed the job ahead of schedule. All who worked on our home were friendly and of the highest standards!! Thank you for a great job!!!

  • Review 46 (2024-12-10 - Rating: 5)

    United is great company. Employees are friendly, knowledgeable and go above and beyond on all their jobs. If you need restoration services this is the company to call.

  • Review 47 (2024-07-25 - Rating: 5)

    The team was outstanding. Corey was on top of the project keeping us informed and updated. All the folks working the job were polite and professional. The completed work was above and beyond what we expected. Were extremely satisfied with everything.

  • Review 48 (2024-06-13 - Rating: 5)

    On February 6, we had a bit of a flood from a water heater that had a pipe separate at my rental home in Virginia Beach. Unfortunately, the water heater was on the second floor and as you know, water flows downhill. Needless to say, there was quite a bit of damage in a short time. Thankfully my awesome tenants were able to stop it to limit further damage. Well, I called my insurance company right away and within an hour, United Restoration was on site with fans and dehumidifiers to begin the drying process. Carpet and flooring both upstairs and downstairs had to be replaced, as well as drywall downstairs. United Restoration not only handled the clean up, but they repaired the damage as well. Heidi, Erica, Joe, and Robert (I hope I captured everyone I spoke to) were wonderful to work with. I highly recommend them. My tenants are satisfied and I am satisfied. Thank you!!!

  • Review 49 (2024-12-24 - Rating: 5)

    This company is truly wonderful their commitment to customer satisfaction, and getting the job done right the first time cannot be beat. I will continue to choose United restoration for all of my restoration needs.

  • Review 50 (2024-09-06 - Rating: 5)

    We had a ceiling issue at our home and Coy Cofield and team made the whole experience easy and worry free! Definitely recommend this company, everyone was so nice and knew exactly what they were doing. Beautiful job!

  • Review 51 (2024-12-23 - Rating: 5)

    We had an awful water situation that needed immediate restoration. Mr..Cofied promptly worked with our insurance company and restored our home. It is better than I could imagine. Thank you so much!

  • Review 52 (2024-12-22 - Rating: 5)

    United Restoration has great employees that ensure they get the job done while maintaining great communication, efficient work and empathy for clients. I highly recommend!

  • Review 53 (2024-12-09 - Rating: 5)

    I hired Lawton Ruiz for a small home renovation, and I was pleased with his professionalism and manners. The job was complete in a tamely manner and I love the results

  • Review 54 (2024-09-27 - Rating: 5)

    Best Co in town . Managing over 2000 single family home United always took care of all our water damage, fire damage and mold issues. If you need a great Co for your home call RANCE at United Restoration

  • Review 55 (2019-06-17 - Rating: 5)

    United Restoration was such a pleasure to work with. They are very responsive, professional, and attentive to details. Mold was discovered in the house and I quickly called them and they were out the same day. They discovered the leak was coming from under the shower in the master bathroom so the shower had to be redone. The entire process was very smooth and the final product turned better than I could have ever imagined. They will definitely be my first call if anything else arises.

  • Review 56 (2024-12-10 - Rating: 5)

    They were on time, respectful, professional and cleaned up. I will use them again soon for the downstairs flooring.

  • Review 57 (2024-07-17 - Rating: 5)

    I called this company out to check something we thought was mold while doing demo in our home. Bobby came out the same day, checked our concerns then checked everything else, even going under the house into the crawl space to make sure we wouldnt be in any harm finishing our job. He concluded by telling us how to clean everything ourselves and wouldnt take any payment for checking the entire area. This is how you run a business. You take care of the people and now the people will take care of your business. I thought all the honest businesses were long gone but I was wrong. Thank you Bobby and United Restorations! You will be my first and only call in the future when needed.

  • Review 58 (2024-12-13 - Rating: 5)

    United Restoration saved the day for me and my family. All were wonderful and professional. Coy was there with a smile answering all of my questions and making it a wonderful experience!!

  • Review 59 (2024-07-26 - Rating: 5)

    United Restoration was so helpful helping me to recover from a major plumbing leak. I would highly recommend this company and Lawton in particular!Linda Comstock

  • Review 60 (2024-12-24 - Rating: 5)

    The guys at United Restoration are absolute professionals. Always discussing the best way forward in the repair that seems to always appease the customer. THANKS UNITED!!

  • Review 61 (2024-12-14 - Rating: 5)

    Coy delivered amazing service and he was so kind! The best project manager i’ve ever had the pleasure of working with. Thank you!

  • Review 62 (2024-04-01 - Rating: 5)

    Dwayne Bowman and United made a very stressful situation better.His attention and Uniteds trust in him and professional work even when the insurance company was playing games delaying payments was noteworthy.I would not use anyone else in VA Beach / Chesapeake / Hampton Roads area. This recommendation is after being steered to use initially and consider other companies recommended by my insurance company.On stop for everything needed for water damage, mitigation, reconstruction and repair. Wish I had known the bad advise from my insurance company first when I found out the first company my insurance sent in was only dry and rip it out, we dont actually repair or fix what we rip out. ASK THAT QUESTION FIRST NO MATTER HOW FAST YOU NEED HELP should you have an emergency!!United and Dwayne were truly great.Dwayne has even continued to help with other items and recommendations on contractors after his work was done.Thank you Dwayne and United!!

  • Review 63 (2024-01-31 - Rating: 5)

    We had a fantastic experience with United Restoration. We had a quickly developing water emergency in our kitchen and the crew not only came quickly, but solved our problem with professional efficiency and effectiveness. What could have been a nightmare for us quickly turned around into a great experience and outcome. If you are looking for honest, reliable professional restoration service, look no further!

  • Review 64 (2023-11-15 - Rating: 5)

    I had a water leak in the attic from my A/C unit that destroyed the ceiling in the room over the garage. United restoration was assigned by my insurance company to do the repairs. They got my home back together looking better than it was before. Jenn and his crew were professional, experienced and punctual. I am forever grateful for the work they have done and will definitely request their services in the future if necessary.

  • Review 65 (2024-02-13 - Rating: 5)

    I am a retired insurance claims professional from a top tier carrier and have recommended United Restoration to 100s of our policy holders over my 28 years, knowing that United Restoration would do the best job with quality and integrity. They have done 1000s of jobs in the Hampton Roads area, and would not sacrifice their quality of service by taking on more than they can serve. They will give it to you straight! If I could give more than 5 Stars, I would.

  • Review 66 (2024-12-27 - Rating: 5)

    The service provided is exceptional and highly professional. The staff consistently responds promptly to inquiries and maintains a high level of expertise.

  • Review 67 (2022-01-10 - Rating: 5)

    I worked with United to remediate a leak around the base of my alcove shower. They were very responsive in scheduling the remediation work and treating the area for water damage. We decided to upgrade the finishes and the repair work was quickly scheduled and completed to a very high quality. I highly recommend them for any major damage remediation and repair work.

  • Review 68 (2024-12-10 - Rating: 5)

    United Restoration was great. Solved my problem with great personal attention. The whole United team was fantastic.

  • Review 69 (2024-12-20 - Rating: 5)

    I highly recommend United for anyone in need of restoration services. Their expertise and customer care are top-notch!

  • Review 70 (2024-08-28 - Rating: 5)

    Brandon Milam and crew were professional, responsive, flexible, and always willing to help. They did a great job under difficult circumstances.

  • Review 71 (2024-01-10 - Rating: 5)

    This company is amazing. We had sudden water damage at our church building behind our baptistry and their response time was incredible. Their equipment and professionalism exceeded our expectations and saved us thousands of dollars in damages. In a very stressful situation, they delivered exceptional customer service and expertise and relieved that stress. If you need any restoration work, this is the company to reach out to for sure.

  • Review 72 (2023-10-27 - Rating: 5)

    We had a nightmare of a situation and was at a loss of what to do. We called United Restoration, Project Manager, Rance Ruiz came out right away, was so kind, informative and helpful. Their crew came out and got right to work. Things were cleaned, restored, painted and fixed within a few days. I can’t thank Rance and his crew enough for everything. I will continue to recommend them to everyone.

  • Review 73 (2024-12-13 - Rating: 5)

    Coy Cofield handled our claim with ease and efficiency. He answered all of our questions and made the process painless.

  • Review 74 (2024-05-30 - Rating: 5)

    The restoration crew came out when my bathroom flooded and were very professional. Brandon was nice and courteous when talking to me about the steps to fix and clean my bathroom. If anymore bad things happen to my house you guys will hear from me again!

  • Review 75 (2024-04-17 - Rating: 5)

    Water damage from leak damaged walls and floors. We contacted insurance company and then United Restoration, they were there promptly to remove damaged drywall and flooring. They dried out the area and began clean up and repairs. They were there for advice and worked with us on scheduling at every turn. When they said they would be there they showed up and when they said they would do something they did it. I would recommend them to anyone and wouldnt use any other company.

  • Review 76 (2023-11-09 - Rating: 5)

    After talking to two other companies we contacted Rance and United Restoration for one last opinion on how best to resolve a tricky (and potentially destructive) water damage and mold remediation job at our house. They were able to provide some much needed out of the the box thinking to minimize the impact of what could have been an extremely destructive repair process. In the end their smarter approach to the project reduced the amount of major demolition required by about two thirds and probably cut four weeks off or the schedule that we were told we were facing. Thank you United Restoration team! Real pros!

  • Review 77 (2023-03-03 - Rating: 5)

    United restoration Inc has proven itself to be a reliable and professional company. Each employee was very polite and courteous and trained in their field of expertise. They did an excellent job on restoring my house back to normal after extensive water damage.

  • Review 78 (2024-09-25 - Rating: 5)

    You will not regret choosing United Restoration. The work and service they provide are excellent and the people there are very knowledgeable.

  • Review 79 (2023-10-05 - Rating: 5)

    Selected United Restorations from list of companies that my insurance company had successfully worked with. EXCELLENT choice...United assigned me a a project manager who provided oversight to all aspects of repair necessitated by a huge oak tree falling on my roof. The were professional, extremely responsive, always keeping me in the know as to what was planned and when. They totally interfaced with my insurance; the project was successfully completed in a timely manner. I will not only reuse them if I ever have another need but will certainly RECOMMEND United to anyone facing a similar situation. Definitely a five star company.

  • Review 80 (2023-03-06 - Rating: 5)

    Joe and his team were Amazing!!! He went above and beyond!!! On New Years we had a pipe burst. We contacted our insurance company and Joe was our Point of Contact for the Restoration part. He contacted us in a timely manner, was professional, answered any questions and made sure we were satisfied with work that was completed. His Floor Crew and Spackle Crew were Great as well! There work is Amazing and they cleaned up their work areas! I have 2 dogs and they took extra care as too not let my dogs out!! Thank You Joe to You and Your Team....I Highly Recommend You and WILL Definitely Call You in the Future!

  • Review 81 (2024-01-03 - Rating: 5)

    I cant thank these people enough! Not only did they come right away but stayed until the all the water was cleaned up, carpets removed and dehumidifiers and fans going. They tested everything for dampness so no worries about leftover water anywhere causing mold or mildew. The employees were polite and very capable and went out of their way to see the job through. I highly recommend this company!!

  • Review 82 (2023-10-27 - Rating: 5)

    Had a water pipe leak in the attic that affected 2 floors below. The team at United Restoration is excellent, professional, and surprisingly courteous. And I was impressed by how clean the house was during the ripout/damage control phase, which included removing a ton of flooring and drywall. Highly recommend.

  • Review 83 (2022-11-02 - Rating: 5)

    I am so thankful that I got the opportunity to work with Lawton and Rance with United Restoration. The construction at my home needed to be done so that I could get an appraisal and close before the end of October. Lawton and Rance literally came to my rescue and got the job done that usually takes a few weeks TURNED AROUND IN FOUR DAYS! It was an entire team effort and I couldnt thank them enough for all of their hard work. They are the only reason I was able to close in time and they did an amazing job on the home. I am so happy with the way everything turned out and honestly impressed on how they got it all done for me so quickly! I HIGHLY recommend them and will absolutely be using Rance , Lawton and United Restoration in the future if I ever need any type of construction done. THANK YOU SO MUCH!

  • Review 84 (2024-01-04 - Rating: 5)

    I had water damage that appeared above my fireplace and called United Restoration to see what the extent of the damaged. My insurance company determined that I had water coming in from around me chimney in through the wall. Jeb Folds from United Restoration, followed up on ever bit of the reconstruction of relacing and repairing the damaged and they sent in a crew to clean up after the work was done. I had a good experience working with Jeb and United Restoration, and would recommend using them

  • Review 85 (2024-07-31 - Rating: 4)

    Duane is the best, my house burned down and united restorations did an amazing job rebuilding it much better than before!

  • Review 86 (2024-11-09 - Rating: 5)

    Excellent service in a timely manner.!! Dwayne Bowman was very helpful with suggestions and very knowledgeable!! Appreciate the great service.

  • Review 87 (2024-12-28 - Rating: 5)

    Trust them with any work flood, water their a great company!

  • Review 88 (2023-07-18 - Rating: 5)

    Rance at United restoration is great, due to water damage entire kitchen was gutted, was expecting a nightmare but Rance and his team fixed the damage and put my kitchen back better than it was! And they were fast and showed up on time every time , polite & professional. Highly recommend

  • Review 89 (2024-09-27 - Rating: 5)

    Great experience with this company. Lawton answered all my questions and concerns. Recommending him specifically to anyone reading this.

  • Review 90 (2021-08-15 - Rating: 5)

    Over the last 10 years I have recommended United Restoration to numerous families in in need of help for everything from flooding to fire.This company is honest and highly experienced.I have always received praise from all customers that had work performed by this company.I will continue to recommend this professional and most importantly fully certified team of hard working people!

  • Review 91 (2023-08-15 - Rating: 5)

    Had flooding from an upstairs toilet on a Sunday, United Restoration was at the house on Monday morning to conduct the moisture mitigation. All rip out and repairs have been complete in less than two weeks time. Extremely happy with the service.

  • Review 92 (2023-02-20 - Rating: 5)

    First, I want to start off by saying if you want a company that will respond to you almost immediately call these folks!Secondly, Robert (Bobby) is the man! Mr. Bobby will let you know the entire process and answer any questions and direct you through each stage.Third, As far as the Field guys, we are very lucky!!! Mr. Larry was super cool, he was very respectful of my home, my pets, our time and us. If he wasnt the lead tech, Id be shocked because he has LEADER written all over him. His communication skills were on point! Super friendly. Everyone that showed up had a smile on their face even though it was not the ideal situation for us, as the homeowner, but thankfully they were all every understanding and didnt make us feel uncomfortable in the least. I have nothing but great things to say about the work that was completed in my home and the amazing techs that worked very hard to make sure it was safe for all of us!lastly, if you have spent hours looking up other companies look no further! Ask for Mr. Robert and make sure you have Mr. Larry on your team! You will not be disappointed.

  • Review 93 (2024-12-27 - Rating: 5)

    Great people to have do your work, very reliable and dependable

  • Review 94 (2023-10-19 - Rating: 5)

    On time and on the money! The crew did a great job and any questions or concerns I had were addressed quickly by Rance. Highly recommend United Restoration if you want it done right the first time.

  • Review 95 (2024-12-27 - Rating: 5)

    The customer service was excellent and the staff there do a great job!!

  • Review 96 (2020-10-08 - Rating: 5)

    We had flooding of our downstairs living area and kitchen from a ruptured refrigerator water line. Our United Restoration Project Manager, Blake, and his entire team were exceptionally professional, courteous, thorough, and incredibly easy to work with. United Restoration was a preferred contractor with our insurance company, and their rates were reasonable and highly competitive. They used very reputable and responsive local subcontractors, and Blake adeptly managed our restoration and upgrade project and timeline from start to finish. We highly recommend United Restoration, Inc. for your restoration and repair needs!

  • Review 97 (2021-07-28 - Rating: 5)

    Brandon as key point of contact did a great job in communicating what and how they would provide services as well as set a detailed expectation for results. Robert as project lead provided the necessary information on the process and clarified how they would interact with our insurance firm as they proceeded. I have high expectations for service and this group did not disappoint. They were respectful of our home and the fact that we live in a condo with strict rules and regulations on how contractors operate in our building. I highly recommend them.

  • Review 98 (2020-07-19 - Rating: 5)

    I had some of my siding blow off in a storm. I called my insurance company and they recommended United Restoration and I gave them the go ahead to send them my contact info. Less than an hour later, I received a call from the project manager, John, who evidently lives near by and was able to quickly get an idea of what the damage was. He was prompt and very professional. He was great at communicating with me during the entire process and he was able to save me money without cutting any corners. All around a great experience and a friendly company. I highly recommend!

  • Review 99 (2024-04-29 - Rating: 5)

    Robert Oakes assisted me in resolving a problem for one of my customers. Always on time, knowledgeable, and professional. Great attitude and never hesitated to go the extra mile.

  • Review 100 (2023-10-18 - Rating: 5)

    Ceiling fell in from drip pan overflow from hot water tank in our attic. Scared us to death when we heard the crash!Called Rance who took care of everything from beginning to end including blocking off work area to keep dust from going everywhere to removing some mold, drywall, & painting. He was awesome and so was all his crew. Professionalism at its best!Thank you!

  • Review 101 (2023-02-23 - Rating: 5)

    Highly recommend Rance and this company, though they only work for insurance companies, I had a big mess at my house from windows leaking between the walls (installed before I moved in 17 years ago but took that long to start making one room smell, leading to discovery of leaking windows on 3 sides of the house!). It was very stressful, but Rance and the folks he contracts with were all professional, here when they said they’d be; he was very good about keeping me updated, and work I had to pay for out of pocket (vs insurance paying for) he charged very reasonable prices for. Highly recommend.

  • Review 102 (2021-12-14 - Rating: 5)

    Reliable, efficient, great customer service, and willing to go the extra mile to make sure all your needs are taken care of. Chad is one of the best project leads a company could ask for. Always on time, always accessible to answer questions or concerns, and just an all around great guy.If you want a company that will help you get through a household disaster and treat you like their number one priority, call United Restoration. Can’t say enough good things about this company!!

  • Review 103 (2020-09-30 - Rating: 5)

    The service that I received from United Restoration was exemplary. Blake and his team and the subcontractors were polite, professional, courteous, and extremely considerate. They tore off and replaced my roof and left no evidence that such a major undertaking had occurred. They tore out an interior wall and part of the ceiling and carpet. The room has been completely restored and my home is like new. I am completely satisfied and I would recommend United Restoration, Inc. to all homeowners in need of repair. Thank you Nationwide!

  • Review 104 (2023-12-31 - Rating: 5)

    United restoration is a very reputable company. They show up on time and stay until the job is complete! They are thorough and professional, highly recommend!

  • Review 105 (2022-12-19 - Rating: 5)

    The water damage mitigation team (Nicole, Larry, and others) led by Brandon was stellar in every sense of the word: responsive, caring, meticulous, professional, gracious, and thorough. I would highly recommend United Restoration to anyone for water damage, mold, etc. issues. Outstanding company with outstanding employees!

  • Review 106 (2024-12-27 - Rating: 5)

    United is a wonderful company, easy to work with and very professional.

  • Review 107 (2023-10-27 - Rating: 5)

    Rance and his team of true professional was on time and wasnt happy until I was happy with the service provided. A big thank you goes out to United Restoration Inc for a truly seamless process.

  • Review 108 (2024-12-17 - Rating: 5)

    A top quality company in all aspects.have had dealings with this company over 30 years and have

  • Review 109 (2019-08-20 - Rating: 5)

    WOW, what a team. We had a water main break in our main bathroom which flooded the whole house. Unfortunately, it was a late Friday afternoon and knew it would be difficult to get help. I was extremely surprised that the United Restoration Team was onsite in less than an hour. They worked late into the night to mediate the damages and remove all the damaged carpet and baseboards. Once they had the flooding damages addressed, the construction manager came in and walked us through each step of the repair process. They worked extremely close with our insurance company keeping them and us update with the work. Thanks to United Restoration the house looks brand new. I cannot say enough about the great help and assistance we received from Chad Grey and Dewayne Bowman the Restoration and Construction Managers. Best team we have ever worked with. Warren R. Martin

  • Review 110 (2018-04-19 - Rating: 5)

    This company has been great to work with, A+ service and results from the initial phone call to the finished product. Dwayne has been great coordinating emergency water damage services, a new roof, interior water damage restorations, and plumbing! This event was very stressful, being first time home buyers and not expecting to incur damages our first weekend in our new home, but United Restoration helped us through it!

  • Review 111 (2023-12-30 - Rating: 5)

    United Restoration was very professional and had great customer service! They worked well with our insurance company and I would definitely recommend them to do future work if needed.

  • Review 112 (2019-11-13 - Rating: 5)

    Several of our clients have worked with United Restoration over the years. We have been impressed with their attention to detail and reasonable courses of action. They operate with integrity and are focused on providing exceptional service. Their employees are accommodating and extremely professional. They look for the source of the problem and not just a surface fix. You can trust them to do it right.

  • Review 113 (2022-12-08 - Rating: 5)

    I had a great experience with United when we had a leak in our home. I spoke multiple times with Bobby, Brandon, Chad and Erica. They were all great communicators, extremely helpful and made the process easier. Thank you!

  • Review 114 (2023-10-18 - Rating: 5)

    Great company! On time, Rance and his crew, did an excellent job, stay in touch with us daily. We had water damage and now you you can’t even tell.

  • Review 115 (2024-07-02 - Rating: 5)

    My experience was amazing. The job went smoother and quicker than I could have even hoped for. Highly recommend!

  • Review 116 (2021-07-17 - Rating: 5)

    United Restoration was sourced out by our insurance company after our kitchen flooded. They were at our house within an hour or less. All of the teams who helped us were great. I would 100% recommended this company.

  • Review 117 (2023-10-18 - Rating: 5)

    Rance delivered as promised when completing our kitchen and bathroom. He and his team were professional amd did good quality work. Recommend 100%!

  • Review 118 (2022-07-19 - Rating: 5)

    Everyone from this company was awesome starting with Bobby who got the process started & assisted us immensely with all our questions & concerns. The folks that did the clean up, drying, removing toilet, dry wall etc were young but very hard working, skilled & professional. The office personnel were super nice and helpful as well.

  • Review 119 (2019-06-11 - Rating: 5)

    Ive been very impressed by United Restoration. Ive used them on two separate occasions. They were quick in their response and very professional throughout the water emergency/repairs at my home. They also regularly communicated with me in a way that gave me confidence in their work, so that I was never in the dark on what was happening. If needed, I would contact them again without hesitation.

  • Review 120 (2024-12-10 - Rating: 5)

    Joe Burt is very professional and easily understands what it is you want done, he is also quite personable.

  • Review 121 (2024-10-10 - Rating: 5)

    The people are extremely lovely!! Best restoration company in the area hands down.

  • Review 122 (2020-06-24 - Rating: 5)

    United Restoration Inc. was recommended by my insurance company when my property suffered water damage. Upon contacting the United Restoration team, the first person I spoke with was responsive and attentive to mine and my tenants needs. They sent a representative to assess the damage, gave me an estimate that was fair and accurate. I was at peace once I knew that I was well cared for. The damage control and subsequent repairs were unaffected by COVID-19, not even the pandemic could stop my Project Manager, Mr. Rentz Ruíz from getting the work done right. Rentz truly exemplified the customer skills set and project management that you can only get from the United Restoration team, they are lucky to have him.The United Restoration Teams workmanships quality, fair value, and professionalism are unrivaled!Kudos to Rentz and the test of the team at United Restoration!

  • Review 123 (2024-12-24 - Rating: 5)

    Best company around! very professional and best customer service.

  • Review 124 (2020-03-06 - Rating: 5)

    USAA recommend we use United Restoration for putting our flood damaged space back together. Im glad they did! Dwayne has been very helpful and understanding durring this process. Everyone who has worked on the job has been polite and prompt. The space has turned out beautiful! Thanks again!

  • Review 125 (2024-07-23 - Rating: 5)

    Rance is super helpful and professional! Would suggest him for all of your restoration and renovation needs!

  • Review 126 (2020-01-10 - Rating: 5)

    Highly recommend! Always a scary thing dealing with major house restoration and insurance companies but Rance with United Restoration was always there to explain the steps in putting our house back together. Very professional and honest about time lines.

  • Review 127 (2020-01-12 - Rating: 5)

    We recently was assigned this company by USAA for a large project due to water damage. Rance was the Project Lead to complete this projec.t His attention to detail and great relationship with other experts in the area allowed him to put a team together and complete our home in time for us to enjoy Christmas!!! The work was just amazing. I would highly recommend this company.

  • Review 128 (2024-08-07 - Rating: 5)

    I found a crazy minor leak in my home and began what I thought was going to be a nightmare but I am beyond grateful for the leadership and guidance of Mr. Coy during this process of putting my residence back together. Great communication, professionalism, and extremely down to earth. Thankful for meeting his acquaintance and will definitely contact him in the future.

  • Review 129 (2024-09-26 - Rating: 5)

    United Restoration is the best! Clay Simmons is awesome!

  • Review 130 (2021-09-24 - Rating: 5)

    We suffered flood damage from a storm at our residence in Suffolk. Clay was instrumental in removing damaged material and getting affected areas dried out. He conducted mold inspections and treated all potential mold growth areas without issue.United Restoration is of the highest quality and sets the bar for skill, professionalism, and integrity. I highly recommend them for any and all restoration services

  • Review 131 (2020-02-05 - Rating: 5)

    Blake and his team has been absolutely amazing in fixing my place. Him and his team were so professional and always kept me in the loop on the progress with my condo. I highly recommend blake and united for any restoration needs.

  • Review 132 (2020-07-31 - Rating: 5)

    After a spring of craziness amidst a pandemic, the team with United, helped put our house back together and truly make us feel safer at home. Thanks Rance and everyone on your team for getting our project done with time to spare and to our absolute satisfaction.

  • Review 133 (2017-07-06 - Rating: 5)

    United Restoration has won me over again and again. They have gone out of their way several times to help our clients in need and always show extreme professionalism and a wealth of knowledge. Would recommend them for any job.

  • Review 134 (2024-02-10 - Rating: 5)

    Rance and his crew did a fabulous job renovating my Norfolk home after a terrible fire. They went above and beyond my expectations

  • Review 135 (2020-05-23 - Rating: 5)

    We had a lot of damaged caused from our water heater that was Attic when it leaked. United restoration was very professional, kept our home clean, and communicated with us every step of the way.

  • Review 136 (2022-01-19 - Rating: 5)

    Couldn’t be happier with this company! Pipe under shower had broken loose, so water was going under house instead of down the drain. Called right before they closed and they were here in the morning to evaluate. Back in the afternoon to dry everything out so we could get things up and running. Excellent job!!

  • Review 137 (2020-06-15 - Rating: 5)

    United Restoration is a locally owned small business that is run with the utmost professionalism, honesty, and integrity. Customer satisfaction and a total solution are this companys goals.

  • Review 138 (2024-12-26 - Rating: 5)

    HIGH LEVEL COMPANY. MUST USE!!!

  • Review 139 (2024-05-23 - Rating: 5)

    These guys did a great job fixing a water damaged ceiling at a rental. Will call again.

  • Review 140 (2021-06-17 - Rating: 5)

    Century 21 Nachman uses United Restoration for many of our maintenance calls. They are very responsive, professional, and always makes sure we are satisfied with the finished work.

  • Review 141 (2023-02-17 - Rating: 5)

    Technicians (Nicole and Gene) were very curious, professional and on-time. They got right to work after arriving to complete remaining tear out that was delayed. Did a great work. Thanks!

  • Review 142 (2020-04-05 - Rating: 5)

    I had an insurance claim I had this company take care of. They pick the best specialists for the various jobs that have to be done. They have a high level of professionalism and customer service. If you are in need of any services you will not be disappointed.

  • Review 143 (2024-12-24 - Rating: 5)

    United restoration was great to work with!

  • Review 144 (2019-08-14 - Rating: 5)

    I’ve read some posted reviews & I disagree with the negative ones. The team at United Res. takes care of it’s customers beyond what is required. I’ve had no problems with them. If you’re looking for something for nothing that’s where you can become dissatisfied. Great company!

  • Review 145 (2019-02-10 - Rating: 5)

    If you are looking for a company that does exceptional work at a fair and honest price, United Restoration is the place to go. They are the only place I will turn to after everything they did for us after Hurricane Matthew.

  • Review 146 (2021-02-05 - Rating: 5)

    United Restoration has a long history and great reputation for providing exception customer service and doing quality work. I highly recommend them!

  • Review 147 (2020-05-28 - Rating: 5)

    Clay Simmons has helped me out on several different occasions, and each time he was so courteous, professional, generous, and prompt (even completing things early). Five stars!

  • Review 148 (2023-10-18 - Rating: 5)

    Rance was very friendly and helpful with professionalism. As well as a job well done!

  • Review 149 (2020-06-16 - Rating: 5)

    United Restoration is a local owned business that you can count on and trust. In your moment of need you are not just a number or customer.

  • Review 150 (2022-11-15 - Rating: 5)

    Great people, commpany, and culture! United Restoratins INC will not let you down! Call them with confidence!

  • Review 151 (2024-04-03 - Rating: 5)

    Given the unfortunate circumstances, I had a fantastic experience with United Restoration. Joe was my point of contact and project manager for the entire process and made my experience as smooth as it can possibly be. He listened to every last one of my concerns and set up everything to be fixed making everything a breeze for me. As much as I felt like I was worrying him he never made me feel like I was a bother. I can not thank him enough for all he has done. Thank you Joe!

  • Review 152 (2024-11-09 - Rating: 5)

    Dwayne is the greatest employee

  • Review 153 (2024-11-27 - Rating: 5)

    Very professional and knowledgeable.

  • Review 154 (2022-11-28 - Rating: 5)

    Highly recommend this company after using for over 12 years. A+ service and caring professional personnel!

  • Review 155 (2020-10-02 - Rating: 5)

    John Jordan help me remarkably in making sure that my house is put back together. He sent me Jesse and Michelle from Royal carpet care.

  • Review 156 (2024-10-09 - Rating: 5)

    Awesome service & friendly employees

  • Review 157 (2023-06-21 - Rating: 5)

    Very pleased with the mitigation and restoration process they performed. Quality work from quality workers.

  • Review 158 (2023-10-18 - Rating: 5)

    Rance recommended painter to come in and paint my home for me.

  • Review 159 (2018-11-10 - Rating: 5)

    United has always come through for me, very professional individual, and dedicated to customer service. Thanks again guys!!!

  • Review 160 (2019-06-14 - Rating: 5)

    Awesome company overall and Ive had experience with multiple different restoration companies in the past

  • Review 161 (2022-10-12 - Rating: 5)

    Quick and professional response. Answered all my questions and kept me in the loop. Wonderful team that knows what theyre doing.

  • Review 162 (2024-12-13 - Rating: 5)

    Very great company recommend using

  • Review 163 (2023-10-18 - Rating: 5)

    Top notch from start to finish. Would highly recommend United.

  • Review 164 (2023-01-24 - Rating: 5)

    This company is the best. The customer service was outstanding. They were always there for me if I needed anything even on the weekends when I was confused about things dealing with the water damage of my home. They made sure me and my girls were ok and always checked in on us to see if we had any concerns. I pray nothing else happens to my home but if it does they would be the first company I would call. You guys are amazing. Keep up the great work.

  • Review 165 (2014-04-08 - Rating: 5)

    Rance was great to work with, Work was done on time. Would recommend this company!

  • Review 166 (2021-10-30 - Rating: 5)

    Call United First! I had my toilet back up and overflow continuously into my living space!! I called right away and they had someone out astonishingly fast. Turns out my main was backed up because roots had grown into it, in the front yard. So all sewage was backing up through my downstairs toilet and all into everywhere else!! talk about NOT FUN!!They got a team out town shut off the toilet and get everything cleaned up super fast. As the project of getting everything cleaned, removed, repaired, and replaced went on, they were amazing about communication and staying on top of the project. Their workers were particularly sweet and kind, clean and courteous. That matters so much to me with kids in the house. They took care of communicating with insurance and the different teams that did the work, which was a load off my shoulders.In total, a bathroom had to be ripped out, flooring in two rooms, drywall, and all of the duct work under the house because it flooded into the ducts (yuck, dont want to breathe that air in). They did an amazing job. It is more beautiful now than it was before and I have to reiterate at how pleased I was with the workers and their bedside manner the entire process. As a single mom, I felt safe having these workers in my home and I was thankful for how well and how clean they worked. Really, if you have an issue in your home, call United first!!

  • Review 167 (2021-06-09 - Rating: 5)

    I highly recommend this company. I talked to Chad who was the person in charge. Very professional and very helpful. He answered every question I asked and I asked a lot. I dealt with Larry, Nicole and Michelle. They were awesome. Did a fantastic job! They also answered every question I asked even while they were working. If I ever have an issue like this again I will definitely give them a call.

  • Review 168 (2022-01-05 - Rating: 5)

    Called for advice on a problem. Gave excellent input and were responsive to my problem. I highly recommend.

  • Review 169 (2024-12-14 - Rating: 5)

    Excellent service.

  • Review 170 (2024-12-13 - Rating: 5)

    Good people on time good guys

  • Review 171 (2024-03-19 - Rating: 5)

    Great company to do business with!!

  • Review 172 (2024-07-16 - Rating: 5)

    Awesome service!

  • Review 173 (2024-01-19 - Rating: 5)

    Top-notch, quality and service!

  • Review 174 (2018-12-28 - Rating: 5)

    The extensive work done at my house by Rancess people was done to my expectations and requests. I have worked in the architectural field for over 20 years, working with Rance was a pleasure.

  • Review 175 (2023-12-30 - Rating: 5)

    High integrity and knowledgeable!

  • Review 176 (2019-06-06 - Rating: 5)

    Very reliable and knowledgeable staff!

  • Review 177 (2023-08-24 - Rating: 5)

    They are Awesome!!!

  • Review 178 (2019-06-12 - Rating: 5)

    Great customer service

  • Review 179 (2023-12-30 - Rating: 5)

    Fantastic!

  • Review 180 (2025-01-05 - Rating: 5)

    United Restoration was excellent. I give them my highest recommendation. We had a pipe burst/leak on Friday afternoon. By the time we noticed it, there was water throughout our living room. My wife called United Restoration and a team arrived at our house immediately. The staff was knowledgeable, professional, and understanding. They understood the exact problem and took the necessary actions to ensure that the water was dealt with and mold didnt grow. They also followed up with us every day to ensure that the problem was completely remedied. I trust this company completely. If you have any issues with water damage in your home, call United Restoration!

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