Hicks Plumbing Services
Located in Vienna, Virginia
Address: 2740 Chain Bridge Rd #104, Vienna, VA 22181, United States
Phone: +1 703-214-8102
Rating: 4.8
Services
- Online estimates
- On-site services
- Language assistance
- Repair services
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-10-01 - Rating: 5)
I recently had an excellent experience with Hicks Plumbing. From my initial call to the completion of the work, their level of professionalism and efficiency was impressive.The office staff was incredibly responsive. When I called with an urgent issue, they listened attentively, asked relevant questions, and quickly scheduled a technician. Their friendly demeanor and clear communication put me at ease during a stressful situation.The technician arrived promptly within the given time window, which I greatly appreciated. He was well-groomed, uniformed, and arrived in a clean, well-organized company vehicle. The technicians professionalism was evident in his courteous manner and clear explanation of the problem and proposed solution.His expertise was clear as he efficiently diagnosed and resolved the issue. Throughout the process, he kept me informed and answered all my questions patiently. The work area was left clean, and he even took the time to provide some preventive maintenance tips.The companys commitment to customer satisfaction was evident in their follow-up call to ensure I was happy with the service.I highly recommend Hicks Plumbing for their prompt response, professional staff, and high-quality work. Theyve earned my trust for any future plumbing needs. -
Review 2 (2024-12-05 - Rating: 5)
Very fair pricing, courteous and reliable. Came for multiple projects ( clogged toilet, leaking pipes) and explained what was going on and didn’t try to push us into buying things or fixing things we didn’t need. Worked with us and our hectic schedule; were very flexible, reliable, and trustworthy. Would def recommend them!Cheaper to write a check and avoid credit card service charge, so be prepared to write one if you want to save a little money. -
Review 3 (2024-12-26 - Rating: 5)
There’s no excuse to give them less than 5 stars. As a customer, I expect reasonable and professional service, and Hicks Plumbing delivered exactly that. Just before Christmas Day, my kitchen sink got clogged, and I found Hicks Plumbing on Google Maps. Despite the busy holiday season, they arrived at my home very quickly. The service was professional, and the fees were reasonable. I think I’ve found my go-to plumbing company! -
Review 4 (2025-01-01 - Rating: 5)
Never used Hicks before for my plumbing needs until now. Very pleased with their service, and overall professionalism. Hicks will be our plumber of choice going forward. -
Review 5 (2024-12-26 - Rating: 5)
Tony and his partner from Hick’s we’re incredibly kind and efficient!!! They repaired our toilets quickly and were so nice and friendly. Highly recommend -
Review 6 (2024-05-28 - Rating: 5)
I had a late night emergency water leak. Tried to fix it myself and only made the matter worse. After calling them at 2 am on Saturday, Tony showed up within 30 minutes and got the issue resolved promptly. Very polite, professional and experienced. The price was reasonable. Will definitely hire them again for future projects. Highly recommended. -
Review 7 (2024-09-23 - Rating: 5)
Hicks Plumbing responded to an emergency call at 11 PM on a Friday night. They tried to trouble shoot some solutions to help us avoid paying for the emergency fees. We are a property management company, so once he arrived at the tenants property, he called for approval of any charge before completing the repair. His communication throughout the process was outstanding, and he quickly resolved the issue. I highly recommend Hicks Plumbing! -
Review 8 (2024-10-02 - Rating: 5)
I’m long time Hicks customer. Garbage disposal, kitchen sink installed utility tub in garage hot water heater install, and stuff I don’t remember. Always quality work.Today I had Tony back to fix a kitchen faucet that was so stiff it was turning. I assumed a new O ring. He checked it out and sprayed with WD 40 and no O ring. It worked. When I asked how much I owed him. His answewas nothing this time. Didn’t expect that, what a nice surprise!I will definitely continue using Hicks. I highly recommend them -
Review 9 (2025-01-02 - Rating: 5)
Tony is AWESOME!!! You cant go wrong with these guys.I make it a habit NOT to recommend people. Hicks Plumbing, I recommend! -
Review 10 (2024-10-04 - Rating: 5)
Great service on a difficult job. We received a defective replacement part, and he came back to finish the job right away. I would definitely use Hick’s again. -
Review 11 (2024-06-24 - Rating: 5)
Called late on a Saturday afternoon/early evening for a leaking main shutoff valve. They answered promptly, took our info, and then had someone to our house all in less than 30 minutes. As a comparison, it took over 24 hours for another emergency plumber, who we called first, to even call us back.Our problem turned out to be a very easy repair that I should have known how to do myself, but thats my fault not theirs. Also cant fault them for the repair cost because they told us upfront what the after-hours/weekend emergency show up rate was. I have some other plumbing work that Ive been putting off and I will definitely contact them to get a quote. -
Review 12 (2024-04-16 - Rating: 5)
Tony has helped us out several times in a pinch. Recently we had a leak in the basement ceiling and guests were coming to stay in the basement suite. Tony came over not once but twice. The first time he was trying to eliminate possible sources of the leak. The second time was follow-up which he found was a problem with the refrigerator, not a plumbing issue.Hicks Plumbing is very reasonably priced, responsive, and thorough! Thank you, Tony! Bill and Deborah -
Review 13 (2024-03-30 - Rating: 5)
Really pleased with the service we received from Tony. He came quickly, diagnosed the issue, ascertained that it had already fixed itself, and did not charge us since he didnt have to fix anything. We really appreciate his customer-service mindset and will be sure to use Hicks Plumbing going forward. Thanks again! -
Review 14 (2024-05-06 - Rating: 5)
Hick’s plumbing was available in short notice, a real person answers the phone, they were professional, and very friendly. I’m happy to recommend them to anyone! Copper, pex, PVC, drain lines, I’m sure they’re qualified to work on everything. Tony explained the repair he did at our house as he was doing it and made sure it was a sound leak free repair before finishing the work. I’d be happy to call them again! -
Review 15 (2024-03-29 - Rating: 5)
If you are looking for an honest, reliable plumber, look no further than Hicks plumbing ! We have had sink issues, toilet issues, and frozen pipe issues, and each time they have come fast and didn’t charge us an arm leg for the services! Super friendly, and skilled, never tried to up sell! (I sound like a paid advertisement, but they are just that good!) -
Review 16 (2024-03-28 - Rating: 5)
I just want to say that Hicks plumbing is simply amazing! They always answer the phone day or night and offer emergency services. That is a rarity in todays world. They have helped me and my family multiple times and most recently with my sump pump. They are very experienced with a wealth of knowledge! I honestly would not trust anyone else with my plumbing needs and especially my sump pump :). Sincere thanks Christina for all your help and support! -
Review 17 (2024-02-27 - Rating: 5)
Very grateful to Hicks plumbing for taking care of our plumbing issue so quickly and professionally! From the moment I called Christina, I knew that I was in good hands. She was very fast, empathetic and organized. Kevin came onsite and was very professional to work with, friendly and patient. He was able to successfully troubleshoot our plumbing rather quickly! If you are looking for a plumbing company that is professional in their dealings, has high integrity, with skilled people that will go out of their way to provide you with the best service this is your firm! -
Review 18 (2024-12-05 - Rating: 5)
I recently moved to Vienna and upon encountering a few plumbing issues in my home, I wanted to hire a local company to come do the work.I stumbled on Hicks Plumbing, based right here in town. From first contact, Christine made me feel like we were having a conversation among neighbors rather than a business transaction. She was patient in listening to all of my issues, and was honest with her scheduling availability. She even recommended another local company if I needed the job done immediately. Right there, I felt a degree of integrity that made me want to work with Hicks. They even offered free estimates on the work!I had a tight work schedule and Christine was incredibly understanding and scheduled me for a timeslot. Tony showed up exactly when he said he would, and the service got even better from there.When I explained the issues, instead of just quoting me a price and then charging me a ton, he explained that all of the issues were things I could do myself and could save a few bucks on by proceeding that way. He even showed me how to do it! This level of service and integrity is unbelievable in todays corporate approach to everything.Hicks has earned my trust, my business and my recommendation to anyone that needs plumbing help. They are an honest, local company, and worth a call for your plumbing needs as well! -
Review 19 (2023-07-19 - Rating: 5)
For the past four years, I have had the privilege of relying on Hicks Plumbing for all my plumbing needs, and I must say, they have consistently exceeded my expectations. From emergency calls to scheduled maintenance, Hicks Plumbing has proven time and time again that they are a cut above the rest.My first encounter with Hicks Plumbing was during a sudden sump pump failure, which was nothing short of a disaster. In a matter of minutes after placing a frantic call, their team arrived at my doorstep. Their promptness and professionalism instantly alleviated my stress. Not only did they manage to fix the issue efficiently, but they also took the time to explain what went wrong and provided valuable advice to prevent future mishaps.What impressed me most about Hicks Plumbing was their willingness to go the extra mile. On one unforgettable Thanksgiving Day, disaster struck yet again when my hot water heater decided to bid farewell. Just when I thought my holiday plans were ruined, Hicks Plumbing came to the rescue. Despite it being a holiday, they responded swiftly, armed with a new hot water heater ready for installation. Thanks to their dedication and expertise, my Thanksgiving dinner was saved, and I was left feeling grateful for their exceptional service.One of the standout qualities of Hicks Plumbing is the trust they inspire. As a customer, it is truly refreshing to work with a plumber who genuinely cares about the well-being of their clients, rather than just seeing them as another opportunity for financial gain. Hicks Plumbing has always been transparent about the costs involved and provided fair, competitive pricing. They never tried to upsell unnecessary services or products, which made me feel confident that I was dealing with an honest and reliable plumbing company.Over the years, Ive come to appreciate the consistent high level of service provided by Hicks Plumbing. Their team of experts is not only knowledgeable but also courteous and respectful. They treat my home with the utmost care, always ensuring they leave it as tidy as they found it.In conclusion, I cannot recommend Hicks Plumbing enough. Whether its a minor issue or an emergency, they have proven time and again to be the go-to plumbing service that you can trust wholeheartedly. With their exceptional skills, reliability, and customer-focused approach, they have earned a loyal customer in me. If youre in need of a plumber, look no further than Hicks Plumbing - they are simply the best! -
Review 20 (2023-06-21 - Rating: 5)
We had a main water leak in our family room, the water was filling up our air conditioning ducts. We were referred to Hicks Plumbing. Tony and Kevin came out and made the necessary repairs. They were professional, reasonable but most of all knowledgeable. We were so impressed with their work we had them come back out and do some other plumbing needs that we had been putting off. I would highly recommend Hicks Plumbing. -
Review 21 (2024-02-14 - Rating: 5)
Excellent work! I needed a plumber to fix the water pressure of my kitchen sink faucet and give an estimate for installing a water filter. He came right on time, fixed the faucet pressure in a few seconds, and waived the fee for his time. I gave him a big tip anyway for coming out. They will be my go-to for plumbing needs. -
Review 22 (2023-01-07 - Rating: 5)
Kevin was fantastic! Our distal plumbing was backed up on New Years night. He responded right away and then arrived bright and early on a holiday to resolve the issue. He did some investigating to deduce the clog source which saved us several hundred dollars. He fixed the issue quickly but also gave us a plethora of knowledge about basic plumbing maintenance and prevention. As new home owners this knowledge was invaluable. I tried to convince him to write a book. The price, work and professionalism were 5 stars. We will definitely be hiring him again! -
Review 23 (2023-08-01 - Rating: 5)
Hicks Plumbing saved the day! Two other plumbing companies were unable to identify/address our plumbing issue. Tony Hicks assessed and repaired the problem in less than 40 minutes! Highly recommend this company for the value, professionalism, quick response time and friendly knowledgeable staff. -
Review 24 (2023-04-16 - Rating: 5)
Kevin was awesome! He listened to me describe the issue, gave me options and explained them all in laymans terms, as well as his recommendation as a professional. I felt listened to and that there was no sales pitch or ulterior motive, he just wanted to help me, and they charge a fair price (significantly less than the other plumber that was initially assigned to do the job). Hicks is my new go-to for all things plumbing. I cannot recommend them highly enough. -
Review 25 (2024-03-04 - Rating: 5)
Tony and his team have fixed, repaired or replaced just about every plumbing fixture in my house. Great guys, great work, Id highly recommend using them. -
Review 26 (2022-08-26 - Rating: 5)
Had an excellent experience with Hicks! Had a clogged drain so I called and spoke with Christina to schedule a visit. Tony came within the hour was able to unclog my drain quickly and had it working like new again. Tony and Christina were both respectful, courteous, and professional. Would highly recommend! -
Review 27 (2022-06-17 - Rating: 5)
We had the drain in the kitchen sink clogged, so read the great reviews Hicks got here so called them. For my surprise, they dispatched Kevin right away, so he was home 1 hour after i called! And let me tell you about Kevin: hes THE best, professionally and personally. This young guy knows what hes doing, and after warning me that using the snake was going to cost me a lot, i gave him the ok, and he did a very careful job, not rushing it. And fixed the problem. Hes such a nice guy. Id definitely call Hicks again for any plumbing issue and ask for Kevin! -
Review 28 (2019-04-12 - Rating: 5)
I have used Hicks a few times and always had a good experience working with Tony. Our last call to Hicks was a great experience as well. We are selling our house and the home inspector said the sump pump wasnt working. Adam came out and we just told him to replace it. He insisted on testing it and it worked fine! The home inspector lied. Needless to say we already signed our addendum for the sales contract on the home and were stuck doing the work. Next time I will call Hicks before I sign anything with a realtor. Adam did a great job. I have to say I am very jealous of Adams beard and I hope someday to have one as impressive as his. I highly recommend Hicks as a company and Adam as a trustworthy experienced technician. -
Review 29 (2023-01-19 - Rating: 5)
If you are looking for a reliable and responsive plumber, Hicks is for you! I am a business owner and when there is any plumbing problem in my building, Christina always fits me in that day or the next. Tony, her husband, is a terrific source of information and knowledge when it comes to questions and repairs. -
Review 30 (2022-06-07 - Rating: 5)
Tony was terrific!! He was prompt, completed the service quickly and all is working well. I like that there was professionalism, but with a personal touch. Hicks plumbing was recommended to me and they did not disappointment. We will use them in the future for sure!! -
Review 31 (2021-10-19 - Rating: 5)
Just had the best experience with Hicks plumbing. This team is efficient, honest, professional, friendly and highly knowledgeable. It is nice to know that companies like this do exist. Thank you so much Tony, Kevin and Christina! You have gained another customer for life. -
Review 32 (2022-10-26 - Rating: 5)
I had two toilets installed. They were the 2nd best price of the 3 quotes I got (but close to the first). They came out and did a free quote where as two businesses I called wanted to charge me a service fee to come give me a quote that would be applied to my balance if I had them do the work. I was able to coordinate through email and text which was helpful since I regularly do not have phone service at work. Kevin was very nice, very professional, and we ran into a space issue that he was able to provide recommendations for rather than just leave it as our problem (which in this particular situations where we bought our own parts without measuring - it was our problem). -
Review 33 (2022-11-18 - Rating: 5)
I dont usually write reviews, but Hicks Plumbing is so amazing, others must know. They are fair and put their customers first. Theyve come to my house several times to do upgrades and repairs, but there are two instances worth mentioning: When I moved to a new house with a sump pump, they took the time to come over and explain how it worked and what I needed to keep an eye on. All at no charge. Today, my bathroom shower stopped working. They showed up on time, and quickly diagnosed and fixed the very simple problem--once again, at no charge. Wow! I will be their customer for life!! -
Review 34 (2024-04-23 - Rating: 5)
Absolutely fabulous! Tony was great. Seamless service. They came on time and fixed the problem in two minutes. Making an appointment was a breeze as well. -
Review 35 (2021-02-09 - Rating: 5)
Our hot water supply valve snapped when I tried to remove it from the bathroom galvanized nipple. The team of Tony and Kevin were here the next day to assess the issue. They then scheduled the repair within three working days. Tony and Kevin were extremely professional, prompt and exceptionally knowledgeable. They treated our home as if it were their home, being careful not to leave behind any of the removed/replaced plumbing parts. They took great care to social distance, wear masks and ensure they had foot coverings when entering the home. I refer many of my Pillar to Post clients to Hicks Plumbing Services as they are well qualified to handle most any plumbing repair or improvement. Thank you both, as well as to Christina for helping to coordinate on such short notice. Rock Stars!! -
Review 36 (2018-04-13 - Rating: 5)
The Hicks Plumbing company is very responsive. The lady on the phone was very kind and knowledgeable. I called them at about 8:00 am, they took my order and showed up at the door exactly 9:00 am. They provided nice, clean and quick service with a very reasonable price. Thanks to Gary, nice job. and many thanks to Hicks Plumbing Service for their incredible service. -
Review 37 (2021-12-03 - Rating: 5)
I had my main water pipe break over the weekend. Hicks Plumbing responded within a half hour of my request for service. They helped me secure the main water valve and research what needed to be done to repair the break. They showed up the next morning and began work right away. There were able to replace the entire main pipe from the cut off valve all the way to my basement and into my home quickly and with minimal additional damage to my home. There fast response definitely minimized my basement damage. There were able to pull the permit from the county, get it repaired, and inspected all within 24 hours, especially over a weekend. Would definitely use them again for any plumbing services in my home. Tony and his team was very personal, easy to speak with, professional, and explained the entire process to ensure I was comfortable with what work needed to be completed. -
Review 38 (2021-12-29 - Rating: 5)
Hick’s Plumbing is excellent and I highly recommend them. They were very prompt, courteous, knowledgeable, and helpful. My plumbing issue was extensive and they worked diligently to fix it, even staying late until complete so my family could have hot water over Christmas. My family and I felt like we were their top priority which made us feel appreciated.I will only recommend Hick’s Plumbing to friends and family in the area. -
Review 39 (2022-06-16 - Rating: 5)
My neighbor recommended Hicks Plumbing Services to me and Im glad of that. We have been using Hicks for few years. For the most recent one, Christina was prompt on scheduling. The plumber, Kevin, was prompt, professional, knowledgeable, and provided assurance for someone like myself who is not handy. Thank you -
Review 40 (2016-10-28 - Rating: 5)
I had a terrific experience with Hicks Plumbing Services. I found the team who came out to fix my hot water heater to be prompt, clean, very knowledgeable, and open to providing me with options that fit my budget. Tony even went above and beyond and fixed my storm door! What a blessing.I will definitely be calling on them again. -
Review 41 (2021-10-13 - Rating: 4)
We had a burst water pipe late on a Saturday night. Hicks responded in less than 90 minutes. The technician was very professional, polite and knowledgeable. In addition, the company and technician were very concerned about distancing due to Covid-19. The tech was masked, gloved and wore booties; everything was done no-touch business wise. He took care of our water line break quickly and effectively. Could not have been more pleased!Weve had Hicks back several times for additional plumbing work, including checking on leaks and installing faucets. Theyve always been very responsive and have provided excellent service. Highly recommend! -
Review 42 (2020-10-22 - Rating: 5)
Hicks Plumbing was extremely responsive to my call for service. They arrived about 2 hours after my initial call to assess the situation and returned within 1 day of my decision to use their services. They fixed the leak in my outside water line quickly and efficiently - arriving when promised. -
Review 43 (2017-07-14 - Rating: 5)
I liked best the honesty and high quality of work that Gary of Hicks Plumbing Services gave us. He also arrived within the time period I was given. Suddenly my toilet would not work. We could not figure out what was wrong to fix it. When Gary from Hicks Plumbing Services arrived he showed me why the toilet was not working and said that the insides of the water tank had to be all replaced. He also recommended that we replace the old toilet and have one 2 inches higher. He arrived the next day with the new toilet. It took him about an hour to haul out the old and install the new. He also let me scrub the floor and walls clean before installing the new toilet. I hope I have no more plumbing problems but if I do, Hicks Plumbing Services will be the first that I will call. -
Review 44 (2020-07-11 - Rating: 5)
Tony (owner )personally came out and looked at our service line water pipe leak, and provided an estimate--free of charge. The other companies were going to charge my 35 bucks just to get a quote. He took the time to politely and professionally explain every last detail of the process. If youre looking for a smaller company where you feel like youre #1, highly recommend Hicks. Service line replacement was complete in half a day, and just had to wait for next day for Fairfax water authority inspections to complete the job. Site was cleaned up great. Fingers crossed for no more plumbing issues for awhile, but when it happens again, Im calling Tonys team. -
Review 45 (2018-07-25 - Rating: 5)
Adam came to our house only a couple of hours after I made the phone call about a potential leak, and he was absolutely amazing. He was attentive to our budget and tried everything to help us out. He is very good at problem solving, is knowledgeable of what he does and is confident in his work. I would completely recommend him for any plumbing job, big or small, that needs fixed. Hicks is an honest, upfront company with fantastic values of service and work ethic. Make a great choice and go with this company for any plumbing service. -
Review 46 (2018-07-08 - Rating: 5)
My experience with Hicks Plumbing Services has been very pleasant. I had a sewage backup problem and need to replace the sewage line. Mr. Hicks himself worked on it and did very good job. I specially liked their customer service representative or front desk lady Ms. Christian, very friendly, hard working and good listener. Very helpful. So overall I give them five stars. I would recommend them to all my friends. -
Review 47 (2019-03-26 - Rating: 5)
I highly recommend Hicks. Not only are they able to handle emergencies quickly and efficiently, the team there is pleasant and customer focused. Ive had them at my house on 3 separate occasions and each time they came quickly, corrected the issue, and even offered advice for preventing future issues. UPDATE - another leak, and another quick and efficient job by Hicks! -
Review 48 (2016-07-06 - Rating: 4)
I am very impressed with the customer service and professionalism of Hicks Plumbing. Before Hicks, I had set up an appointment for a water heater assessment with another plumber; the other plumber never showed up despite two different appointment times. When I called Hicks, I was quite nervous the same thing would happen. In fact, when they had an earlier opening they called me and asked if I would want them to come early - which was great! They were able to assess and replace our water heater in the same day. The only reason for 4 stars and not 5 is because removal of the old water heater damaged our stairs. Our plumber was nice enough to come back later that evening to do some repair work on it. I would be happy to work with this company again. Though a bit pricey, the customer service was excellent and the quality of service was superb. -
Review 49 (2017-02-02 - Rating: 5)
I had a burst water line outside my house, and I was referred to Hicks Plumbing by another plumber I had used in the past. Tony and assistant went well beyond the call of duty in working long hours to replace the line and restore water service to my house. They kept me well informed of what needed to be done and coordinated the necessary county inspections. I was very pleased by their friendly, professional attitude. Quality work throughout! -
Review 50 (2020-07-18 - Rating: 5)
I’ve called Hicks twice. Once was an emergency on a weekend evening, and once was for an ongoing concern about a basement bathroom. I spoke with the same person in their office, and the same plumber (Tony) came out both times, and both experiences were fantastic. Super responsive, very professional, creative when assessing the problem, and patient when explaining it to me. Since both visits were during our current pandemic, I should also mention that Tony of course wore a mask and everything was contactless. It’s clear that we have quite a number of plumbing issues in our 20-year-old home (new to us), and Hicks has earned our trust as we work to resolve them over time. -
Review 51 (2016-03-16 - Rating: 5)
We had five estimates to fix our main sewer line that needed repairs in three different areas. Hicks gave us the most options at the most affordable price. They did an excellent job. Tony stayed past 8 PM and even volunteered to use our pressure washer to clean the driveway. Great communication from the office staff as well. -
Review 52 (2020-05-28 - Rating: 5)
I have used Hicks several times through the years as plumbing needs have arrived. They are professional, do excellent work and always clean up after themselves. They also seem to be able to get me on their schedule faster than the competition can and that can be important when it comes to plumbing concerns. -
Review 53 (2018-12-16 - Rating: 5)
Hicks plumbing was very knowledgeable, prompt and took care of the problem right away. Everything was explained very well and we felt confident moving forward. I would highly recommend their plumbing services. Tony is a rare guy who really knows what he is doing. -
Review 54 (2019-01-07 - Rating: 5)
I had a leak in my bathtub and Hicks came out quickly, assessed the situation, provided a clear explanation, and fixed the problem the same day. Very professional, skilled, and helpful. I will definitely use Hicks Plumbing Services again. They are now my go to plumber. Thank you. -
Review 55 (2020-05-16 - Rating: 5)
Tony came by and was super nice and professional. He was the only plumber that actually did not attempt to rip me off. He went to Home Depot and stood in massively long line. Fixed my water heater pretty quickly and charged very reasonable price. Will definitely call again for future plumbing needs and recommend right away to everyone. Thanks Tony! -
Review 56 (2020-06-22 - Rating: 5)
My sump pump was having issues and the Hicks team took my call late at night and connected me with Tony. He was able to diagnose the potential issue and provide assurance for the evening. The next day, Tony came to the house and fixed the issue. Just a few days later there was another issue in the same general area. The team once again took my call, showed up at my house within 30 minutes (on a Sunday evening) and replaced a defective component. Very professional in all aspects, from answering the late night and weekend phone, to connecting me with Tony and then addressing the issue. Highly recommend. -
Review 57 (2023-04-26 - Rating: 5)
Kevin and his colleague were amazing! They came same day, were very courteous and got the job done. Will definitely be using again for my small business needs :) -
Review 58 (2022-06-28 - Rating: 5)
Hicks was super responsive, incredibly knowledgeable. Immediately diagnosed the source of all of our (numerous) issues incredibly quickly and was super fair to deal with. Tony will be my first call from now on. -
Review 59 (2017-08-24 - Rating: 5)
We are very pleased with Garys work in replacing several toilets in our house. He was very professional and courteous. He cleaned everything up and then explained various things about the new toilets and how we would know if something was wrong and how to fix/adjust things if needed in the future if needed. If we have other plumbing needs in the future, we will definitely rely on Hicks Plumbing and Gary in particular. -
Review 60 (2017-09-13 - Rating: 5)
We had a water heater leak and Hicks Plumbing scheduled us quickly for an estimate and then the installation of a new heater. The time window they gave us was 2 hours instead of the 4-5 hour windows so often given by other companies. Staff was very polite and professional. -
Review 61 (2015-05-22 - Rating: 5)
I called Hicks Plumbing to replace my water heater and change a leaking valve in the main water line in my home. I am so pleased with the amount of time he took to explain the most cost efficient way to correct the problem, and he completed the work, and installed a new water heater at a cost that was much more affordable than the other estimates I received. Tony is a true professional that I will continue to use for any plumbing or sewer drain issue. Great service and went out of his way to provide satisfaction on a job well done, without leaving me with a mess to clean up. -
Review 62 (2019-04-30 - Rating: 5)
We have used them twice. On each occasion, they were great. Came to our home quickly, were prepared to deal with our problem, explained what needed to be done and did it. Top notch. We will not call another plumbing company. Hicks has earned our trust! -
Review 63 (2018-01-16 - Rating: 5)
I had a set of clogged kitchen drains. Gary took care of it and taught me how to take care of the drains better in the future. He was full of information and extremely professional. I will definitely call Hicks next time I need help with any plumbing issues -
Review 64 (2020-04-23 - Rating: 5)
If there were more stars, I would go higher! My water heater died last night. I called Hicks at 10:00 am today and they were available to come at 11:30. They were on time, extremely nice and very efficient. They confirmed I needed a new unit and had it here, pulled the old one, installed the new one, and cleaned up by 12:15! I couldnt have asked for better service. Highly recommend! -
Review 65 (2019-03-27 - Rating: 5)
Adam Daughtery did a great job on my bathroom sink faucet problem.He had to order parts for it as it is very hard to replace the faucet we had.He diagnosed the problem accurately.A few days later,the parts came in and he finished the job quickly. He also helped with a small drain problem in another bathroom and did not charge me for it. He is avery personable and friendly young man, also very knowledgeable.He shows a lot of self confidence. And another thing, he has an awesomebeard and mustache. -
Review 66 (2019-01-11 - Rating: 5)
The technician, Adam was very knowledgeable and helpful. He explained how the problem occurred and the options for repair. I felt confident that I had called the right company because of the concern of each person I spoke to at Hicks. Adam was more than a person doing their job, this technician genuinely cares about doing excellent work and making the customer satisfied. -
Review 67 (2018-05-30 - Rating: 5)
I have used Hicks for three different plumbing situations; and all three times was a wonderful experience. Their prices were fair and they were very prompt. Adam and Gary shared their knowledge and even provided general house plumbing tips. I would highly recommend Hicks plumbing. -
Review 68 (2016-04-28 - Rating: 5)
I agree with all the rave reviews about Hicks Plumbing. I had a bath tub leak tonight around 8:30pm from something I tried to fix by myself (never again!) Water leaked and went downstairs into my kitchen (fun!)The first call I made was to Len The Plumber. Well, theyre jingle of The Only Way to Get a Plumber Today, Just Call Len the Plumber is total B.S. They couldnt get a plumber out until tomorrow morning. So I did a Google search and Hicks was the first name that came up. Usually I do hours of research before I pick a contractor, but I didnt have time. We needed water back on ASAP with two little kids.Tony Hicks arrived about 35 minutes after I placed the call. He was very polite and had such a calm demeanor about him. I instantly relaxed the second he crossed the threshold of my house. He even wore booties inside the house so nothing would get dirty. I showed him what I did and within literally 10 seconds, he found the problem. The copper pipe had a small dent in it and water was spilling back down in the hole from where it comes out of the tile. I was floored. He fixed it quickly and also fixed another issue I was having with a toilet.The work was a little pricey, but he also gave me a nice discount. I wont mention his prices here out of respect for his business and competition. It was well worth the cost to have an outstanding plumber at my door in 35 minutes and have the problem fixed shortly thereafter. I will DEFINITELY use Hicks Plumbing again in the future without a doubt. -
Review 69 (2019-01-22 - Rating: 5)
Very pleased with the quality of work and professionalism of Hicks Plumbing Service employees. Adam arrived promptly and even helped provided me with tips to prevent future problems. Fixed leaking pipe quickly and efficiently. Will hire them again in the future! -
Review 70 (2024-04-20 - Rating: 5)
Excellent service! My plumbing issue were minor and he spent the time to explain and fix them. No charge. Bless you! -
Review 71 (2019-01-20 - Rating: 5)
I highly recommend Hicks Plumbing. I had them out to install a new garbage disposal at my home. Shortly thereafter, we noticed that our dishwasher was not working so I called them again for help. It turns out that I did not turn the water back on to the dishwasher, a complete mental lapse on my part. As i reached for the checkbook to pay Adam for his time he told me that there would be no payment required. That usually does not happen in this area. Adam was knowledgeable and professional the entire time. I will definately use Hicks for all of my plumbing needs. -
Review 72 (2018-01-08 - Rating: 5)
They did a great job and were here about 2 hours after the first emergency call. Gary was great! Very polite, knew his stuff, worked fast, cleaned up and offered to help with insurance should we need it. Cost was fair, too. -
Review 73 (2021-03-12 - Rating: 5)
I had an emergency with my downstairs toilets, sinks, and shower backing up. Water was draining over the sides and onto the floor from these places all at the same time! I called Hicks Plumbing and they arrived quickly and knew just what to do. They took care of the problem before any more damage was done. Professional, knowledgeable, and efficient, I will use them again whenever needed. -
Review 74 (2019-06-17 - Rating: 5)
We had a backed up drain that kept us from doing laundry. Hicks came out the same day and fixed the problem in about a half hour. This is our third or fourth job with them. All their staff have been excellent and have been willing to explain things to us. They also truly take pride in doing the job right and treat our house with respect. Theyve earned a loyal customer. -
Review 75 (2019-11-18 - Rating: 5)
Only plumber who answered my call after calling around to replace a main water line. Was out same day to give me an estimate which I thought was very fair. Showed up on time and completed the job astonishingly quick. The whole Hicks team was very professional and I wouldnt hesitate to use them going forward. -
Review 76 (2021-11-22 - Rating: 5)
Had an urgent issue with the sewer backup- on a Sunday no less. They came same day in the morning and fixed a very difficult issue. While it was pricey the alternative would have cost us a fortune - which would have involve digging up the street or our yard. So in the long run, he saved us thousands by not giving up and he kept working on it. He was up front on price so no surprises.Recommend and will use Hicks again! -
Review 77 (2019-04-06 - Rating: 5)
We were totally impressed with everything about the services we received from Adam of Hick’s Plumbing. He was very knowledgeable and honest about the issues we were having with several areas in the house. He is very polite and has a great sense of humor.We are so glad we called Hick’s Plumbing based on recommendations from our community Facebook Page.S. Lisiewski -
Review 78 (2023-10-18 - Rating: 5)
They are reliable and always fit me in. Most often when you got plumbing issues, they need to be addressed sooner than later and I have not been disappointed by this company. Definitely recomment :) -
Review 79 (2016-04-29 - Rating: 5)
We have used Hicks Plumbing Services many times and in every situation, whether a small repair or a large job such as water line replacement or sewer line repair/replacement, they always met our expectations. They coordinate with us and with our tenants to facilitate a minimum disruption to all parties involved! -
Review 80 (2017-08-05 - Rating: 4)
They were responsive, friendly, knowledgeable & answered all of the questions we had for him. He was able to arrive an hour earlier than planned and our plumber made sure to put foot covers on when he walked through the house to keep our house clean too!Only getting 4 stars because it was $450 to snake a vent pipe from the roof and from the time he arrived to when he left was approx 45 min. Id understand if it was an emergency visit paying that, but considering we scheduled a few days out, essentially paying $600/hr is excessive. -
Review 81 (2024-01-14 - Rating: 5)
Great Service. Arrive within 30 minutes of calling them! Great work ethic & moral compass - things that are hard to find these days. Highly recommend them. -
Review 82 (2016-04-13 - Rating: 5)
Hicks plumbing was a Godsend to us! Tony Hicks owns the company and came to our house himself with an assistant. He communicated with us and explained the process directly. He is genuinely trying to help and not just to make a dime. Everything is professional from the first phone call to the finished work. -
Review 83 (2017-09-18 - Rating: 5)
Gary arrived and set right to work. I knew he is very experienced, but it impressed me that he took the trouble to read the instructions on the kitchen faucet set I bought to get a complete picture of what was required for a proper installation. I also thought Gary was very careful working around our cabinets and the granite counter top and cleaning up any stray water when he removed the old faucet set. I wanted Hicks for the job because their staff have a lot of experience. When integrating the new faucet set into the existing plumbing, for example, before turning on the unit for the first time Gary removed the aerator in the kitchen goose neck down spout to allow any material in the line from closing and reopening the water feed valves to clear, otherwise all the junk goes into the new aerator on the goose neck down spout. He was very careful to adjust the faucet body water control handle so its swing would not be compromised by the adjacent goose neck spout on one side and the sprayer on the other. After thoroughly checking for leaks at the sink level and underneath the sink he dismounted the sprayer hose connection and teflon wrapped it for a better seal - no leaks. He reassured me everything should be fine. Gary recommended a shakedown period of a couple of days and if any leaks developed he would return to fix them. Now that is great service. -
Review 84 (2017-03-03 - Rating: 5)
This problem occurred during the removal and/or reinstallation of a bathroom lavatory faucet necessitated by the replacement of a marble vanity top on 02/16/2017. The faucet had been working normally before the vanity top replacement, but produced only three thin streams of water afterward. In addition, the plumber of the marble/granite company that replaced the vanity top also failed to reconnect the lift rod on the faucet to the bottom of the sink stopper. The president of the marble/granite firm then advised me to order a replacement ceramic cartridge for the faucet and promised to have his plumber install it and also reconnect the lift rod to the sink stopper. When the cartridge arrived, however, he reneged on both promises, claiming that he did not have a plumber qualified to perform this type of work, leaving me in the lurch. Gary of Hicks Plumbing promptly came to the rescue, looked at the situation and gave me a very reasonable estimate, which I accepted. Gary then spent about one hour removing the faucet, installing the cartridge and, when that did not solve the problem, disassembling the faucet to investigate further. It turned out that a screw had broken off inside the faucet and could not be removed. Thus, a brand-new faucet was ordered, which Gary installed today without any further problem. The faucet is now working perfectly. Between the two visits, Gray spent about 2 full hours on site working in a very tight space under the lavatory sink that is completely enclosed in a custom-made vanity cabinet, and troubleshooting the problem with the original faucet before successfully installing the new faucet. He was always punctual, helpful, courteous, and totally professional in his dedication to solving a stubborn problem. He is the best, and it will be my pleasure to call Hicks Plumbing again whenever the need arises. Thanks, Gary! -
Review 85 (2021-06-09 - Rating: 5)
Hicks Plumbing came out, took a look at the issue and was able to fix the leaking bathroom sink drain within 30 minutes!Very professional and wore a mask and shoe coverings while in the house.Would use this company again in a heartbeat! -
Review 86 (2017-07-19 - Rating: 5)
Tony Hick himself came to my house when I called them. I was surprised how quick he responded even though it was a Sunday. He was able to fix the leak by replacing my old water heater so I was ready for work Monday.Great job I will call him again anytime -
Review 87 (2021-06-15 - Rating: 5)
Hicksplumbing is a great company. The pricing is reasonable for replacing my entire water main break on my side of my property.As a homeowner I recommend Hicks plumbing fir you plumbing needs. When it is time to replace my water heater or any other plumbing services, I will not think twice before calling Hicksplumbing.Join the Hicksplumbing family as they are truly a great, professional & courteous plumbing company. -
Review 88 (2018-08-03 - Rating: 5)
We hired Hicks to replace our sump pump and we couldnt be happier with the prompt and professional service. The plumber was knowledgeable and courteous, and answered all of our questions. If we ever need a plumber, Hicks will be the plumber we call. -
Review 89 (2021-08-20 - Rating: 5)
Tony and Christina are both very professional. They responded in a timely manner and provided me with an estimate for a quality work. Work was done in a timely manner. They earned the 5 stars for the work to fix my water main. Thank you guys. Will be reaching out for more in future. -
Review 90 (2018-09-15 - Rating: 5)
Water mains broke outside the house and turned out to be a complicated job. Tony and crew were always professional, trustworthy, answered all our questions and really made every effort to get the job done quickly depsite the problems beyond their control. If we ever need a plumber again I will definitely use Hicks Plumbing. -
Review 91 (2016-12-02 - Rating: 5)
Tony came right out and installed a much needed new hot water heater. Professional, friendly and knowledgeable. I feel grateful that Hicks was referred to me. I gladly give them the highest marks! -
Review 92 (2018-08-17 - Rating: 5)
Excellent service regarding plumbing issues with fixtures in our bathroom(s) including thoughtful diagnostic advice about source of water damage in ceiling. Adam S is knowledgeable and pragmatic- appreciate his ability to explain the issues and related systems. Hicks Plumbing is my number one recommendation for plumbing services. -
Review 93 (2016-10-05 - Rating: 5)
The crew did an excellent job replacing my main water line, which was polybutylene, with copper. The pipe followed a long driveway, and entered the house 8 ft below surface. They located the pipe accurately, operated the excavation machinery with precision, and had the pipe replaced and the water restored in one day. They didnt bring enough copper for the length of the run, and had to go and fetch more, but they stayed with the job until well after dark until completed, for which I am grateful. The building inspector commented that Hicks always does good work. The crew returned the next day to cover up the pipe, restored everything back to grade, and cleaned up nicely. Great work, guys! Much appreciated! -
Review 94 (2019-01-19 - Rating: 5)
Friday night 10:30-leak under my kitchen sink. As I call the list I look up on google for plumbers 24/7 the only company that could actually send someone out was Hicks. Adam showed up within an hour and fixed the problem immediately. Prices were lower than what I expected. Adam has a wonderful personality and a sexy beard!!! I highly recommend this company, especially Adam. Thank you so much for helping me!!! -
Review 95 (2021-11-24 - Rating: 5)
I am a property manager and use Hicks regularly ... Tony and his team do a great job, are upfront about costs, and are easy to work with. I am very happy with their service, and strongly recommend them. -
Review 96 (2020-03-10 - Rating: 5)
Hicks Plumbing responds quickly and we have always appreciated the their advice and their workmanship! (Why do things always seem to die on the weekends?) It is great to again have hot water! I always recommend them when I hear about the need for a great plumbing company! -
Review 97 (2018-08-27 - Rating: 5)
Leak in basement. Called after hours on Friday, had Adam at my house Saturday morning. Polite, professional and really knows his business. No one realized the scope of work he was coming into and was way worse than we thought. Adam went above and beyond to help us as best he could so we could stay in our home. When it was beyond his scope of expertise he contacted Tony, who also came out on Saturday. Both were very helpful in explaining what is wrong and how to fix it. Will definitely use Hicks to complete the work and wont hesitate to contact the again, if needed. Highly recommend. -
Review 98 (2020-09-18 - Rating: 5)
I am very happy with Hicks Plumbing Services. The owner came on time and unclogged a main sewer clog that was more than 100 ft from the house drain. A bit pricey but its worth every penny as its a tough job my regular plumber, who was unavailable for medical reasons, wouldnt be able to do as he doesnt the long snake camera that actually pushed the clog thru that was about 125ft from house drain. -
Review 99 (2016-05-16 - Rating: 5)
Just EXCELLENT! Arrived on time, looked and diagnosed situation quickly. Got to job very quickly and didnt try to tell me something else needed to be done. Would recommend Hicks and Scott anytime! (So keep up the good work!) -
Review 100 (2020-03-07 - Rating: 5)
We had an imminent flood in our basement when our sump pump failed. It was a Friday night, and we scrambled to find a plumber who could come immediately and install a new sump pump. Hicks showed up within an hour of our SOS call. The plumber/owner arrived with all of the necessary equipment to replace the sump pump (with a model superior to the old one) and install a valve that had been omitted by the builder. The plumber stayed long enough to make sure the new sump pump was quickly draining the foundation water collection around the exterior of the house. We are so very grateful to Hicks. This company is the one to call under any circumstances. -
Review 101 (2019-03-18 - Rating: 5)
Outstanding job from Hicks Plumbing. Had a leak in the basement dripping from the floor above. Thought I found the leak but that wasnt the case. Adam came and used his detective skills to find the leak about 4feet to the left and within the walls of the floor above in the kitchen. He made small cuts into the sheetrock and discovered two leaks not one from an old copper pipe (47 years old). Fixed it quickly and professionally. Again great job.I recommend Hicks and Adam in the highest terms possible. -
Review 102 (2016-05-26 - Rating: 5)
I had an emergency and Hicks Plumbing Services came out the same day and quickly fixed my problem. Prompt, courteous, efficient and very knowledgable. I truly appreciate the quick response. I will be calling again for future projects -
Review 103 (2019-10-23 - Rating: 5)
Hicks was on time and professional. He did an excellent job on the replacement of the PRV valve and also helped me with another item at no charge. Recommend highly. -
Review 104 (2017-06-15 - Rating: 5)
The best plumbing services in Northern Virginia! Professional, friendly, and efficient. Hicks has done major sewer line replacement for us as well as smaller jobs inside the house. I highly recommend their services! -
Review 105 (2021-04-29 - Rating: 5)
Hicks Plumbing has fixed a burst pipe and a leaky faucet for me. Both times they were great about it and were on time and in and out with the fix. Would highly recommend using them for any plumbing needs! -
Review 106 (2017-05-21 - Rating: 5)
There are NO words that do justice and accurately describe the beyond OUTSTANDING services we received from Hicks Plumbing!!! After 17 years fully committed to another local plumbing firm for both primary and rental properties, after their two visits (for over $600) to investigate beginning of a few leeks they missed COMPLETELY and their assessment(s) were so absolutely WRONG that late on a Sunday night we called Hicks plumbing after we found entire downstairs/ half of of house under 2-4 inches of standing water from a pipe complete burst!!!The broken pipe perfectly fixed and all chaos and follow up we are dealing with through home equity company has been absolutely made far easier because of outstanding fix and massive requirements of demolition completed by Hicks Plumbing !As it is my fault I have misplaced the name of our specific plumber but soon I will absolutely be adding an additional feedback reference including his name as he was truly both a remarkable plumber but additionally an outstanding human being!!They are now, obviously, our new plumbers!!!With most possible gratitude,Amy and Virginia!!!? -
Review 107 (2017-06-12 - Rating: 5)
I found Hicks plumbing to be very prompt, professional, honest, and competitively priced. They were able to come at a convenient time which was extremely helpful. I will definitely use them again and will recommend them to others. -
Review 108 (2019-03-13 - Rating: 5)
Adam did a great job for me today. He cleaned out a drain in a powder room sink and did a removal of an old garbage disposal and installed a new one. All work was professionally done and he left the work spaces extremely clean. He even went to the trouble to explain everything. Lastly, it was a delight to talk to a fellow Army veteran. Well done. -
Review 109 (2024-03-09 - Rating: 5)
Hick’s Plumbing (Tony & Christina) are the absolute best and have been the ONLY under and above ground plumbing contractor that I will use for the past 10 years.I manage Commercial Retail Real Estate (6 properties w/ 22 Retail Tenants) that includes Restaurants, Grocery & Convenient Stores, Dry Cleaners, Hair Salons …etc.Water and sewage are an integral part of all these businesses where any interruption will cause them to shut down until resolved.This is where HICK’S PLUMBING comes to the RESCUE EVERYTIME !!! Day, Night, Weekend, Rain, Sun or Snow, anytime we have had an issue from simple plumbing to complete underground sewer and water line repair or replacement Hick’s has been and always will be the ONLY people I trust to have my back and tenants best interest at heart.Calling and using them will be the best decision you will ever make. -
Review 110 (2018-05-26 - Rating: 5)
Adam was really informative, friendly, timely, and communicated everything he was doing (and planning to do) very well. He replaced our toilet and fixed our leaky bathtub. He was also kind enough to give us some basic plumbing tips as well. He cleaned the place up nicely and was very courteous. Great job, very pro, will use again. Thanks Adam! -
Review 111 (2018-07-07 - Rating: 5)
HIcks Plumbing Service sent Adam who was extremely adept, courteous and proficient. He not only corrected the problems but went further to correct the issue that was causing the problems. I could have had to fix the problems over and over again if Adam hadn’t got to the root cause. Well done! -
Review 112 (2017-12-12 - Rating: 5)
We had two valves replaced, laundry faucet replaced and new kitchen faucet installed. Very courteous estimate and service and very professional installation. We will go back to Hicks for any future plumbing issues.Last work was in March. Gary came back for another issue today (december): a major kitchen faucet leak due to pipe corrosion + pipes clogged up. Hicks Plumbing answered my email yesterday night and Gary came immediately. Always courteous and professional. A little more expensive than we first thought, but I must admit that there was more work needed than we thought too. We will keep calling them if we have plumbing issues. -
Review 113 (2019-02-11 - Rating: 5)
They came, they saw, they fixed. Quickly and professionally, they fixed my main line from the meter to the house. Even when everything didnt quite go as hoped they were able to adjust and get the job done. When there was a question about the electrical grounding, their suggested electrician, Mike Venable, came out and was honest, saying it was fine. -
Review 114 (2017-03-01 - Rating: 5)
Gary was very tenacious to figure out the clog in my pipes, causing water back-up, and was able to fix the issue. Excellent work and highly recommend Hicks services. -
Review 115 (2020-06-30 - Rating: 4)
I would recommend Hicks Plumbing Services, VA based on our recent experience with the installation of a PRV to meet code in our home. Employees were professional, skilled and followed Covid-19 guidance. The company is licensed and insured and provide a warranty on parts and labor. Fulfilling these requirements is a positive for good services. -
Review 116 (2016-05-25 - Rating: 5)
The service personnel are friendly, arrive on time, suggest improvements to lesson recurring problems, and on two occasions they actually ending up being a lot less (once even free), after the technician properly found out the real issue. Thats one reason Im a repeat customer, and recommend it to family and friends; especially after trying big company plumbers that the public sees on the TV and on the roads. -
Review 117 (2018-11-20 - Rating: 5)
Adam came by to fix a plumbing issue, and he was very honest and very reasonable. I would recommend Hicks without hesitation. And, if i had a job opening, i would want to hire someone like Adam! -
Review 118 (2019-01-01 - Rating: 5)
Outstanding service! Adam walked me through each and every step and explained each cost in detail. Fast and friendly professional service. Adam went above and beyond; offering repair tips unrelated to the work he was paid for. -
Review 119 (2019-03-04 - Rating: 5)
Adam was very knowledgeable, expert in his trade, and a consummate professional. We were very pleased with his work (and impressed by his beard!) and would definitely call on Hicks in the future. -
Review 120 (2019-04-12 - Rating: 5)
Tony is exceptional at his craft, 100% reliable and comes up with imaginative ideas to challenging problems. He is fairly priced and always makes sure you are completely satisfied with his work. I highly recommend his services. -
Review 121 (2019-03-23 - Rating: 5)
Saved us thousands of dollars. After coming home to a sewage backup, I was in panic mode. After having the first drainage job done incorrectly and several over priced bids, this company was a God send. He did not offer the typical over price soultion of excavation and pricey pipes, he said lets just clean the pipes. That was the first suggestion. At first, I was a little leary, thinking that it was a money grab for a bigger job. Sure enough, the pipes were in good condition. Tony stated that well installed cast iron pipes can last about 100 years. Imagine my surprise after learning this information. Will definitely use this company again. -
Review 122 (2020-09-29 - Rating: 5)
Professional from the start.Answered phone, pleasant, and got an appt quickly.Workers also were able to diagnose issue quickly, fix the problems immediately, and they were also pleasant.Price less than expected.Would absolutely use for each need. -
Review 123 (2018-01-15 - Rating: 5)
The folks as Hicks Plumbing were responsive and provided a reasonable price for their services. The work was great and they were happy to explain what they were doing and the cost associated with it in great detail! -
Review 124 (2018-06-07 - Rating: 5)
Christine and Tony were wonderful to work with! Tony was there when promised for an estimate, there when promised to do the work, and the work was done on time. A master with the Bobcat as well! Their number is in my phone now and will be used as needed. Just nice people... -
Review 125 (2018-05-19 - Rating: 5)
Beyond exceptional from start to finish. They came within an hour of calling on an emergency call and worked late into the night. Were fabulous to work with and completely reasonable on pricing. We would HIGHLY recommend!! -
Review 126 (2019-03-01 - Rating: 5)
Adam explained the plumbing issue in great detail and provided guidance in maintaining the unit. He quickly addressed and fixed the problem. I would use Hicks Plumbing for future plumbing needs. -
Review 127 (2017-08-25 - Rating: 5)
Service was thoughtful and a happy experience for me. The technician shared winterizing best practices for the valve type and pointed out features on my previously installed one that I was not aware it had.Just an overall pleasant experience. -
Review 128 (2018-01-19 - Rating: 5)
Gary came and did a great job fixing a burst pipe due to a pipe freeze and later followed up for some residual leaking. Very skilled and great personality. Definitely recommend asking for Gary. -
Review 129 (2017-12-26 - Rating: 5)
The morning the plumber fixed the issue, there was a large leak in our ceiling, which trickled down the wall. A water mitigation company cut through the dry wall, found the leaks, and left the fan and humidifier. The plumber showed up later that day. He seemed to have a lot of knowledge and experience on this issue. The issue was calcium build up and rubbing of the pipe against a hook. Due to this, the leak occurred in several places and saturated the drywall. He fixed the issue in under an hour by replacing the bad parts of the pipe with new piping. The job was prompt, well done, and the service was courteous and professional. -
Review 130 (2019-03-19 - Rating: 5)
We had a leak on a Sunday morning, and Adam was out to check it out within a couple of hours. He walked us through his steps to identify what may be the problem and how we could fix it. It turned out not to be a pipe issue, and there was no pressure to do expensive services to fix a non-plumbing issue. -
Review 131 (2016-07-06 - Rating: 5)
I had a valve break on my house. From the initial phone call to the completed job, my experience with Hicks exceeded my expectations. Short notice, after hours.... No problem. -
Review 132 (2022-07-08 - Rating: 5)
Solid communication and excellent service.The professional who came to our home today went above and beyond by waiting for me, handling our issue quickly, explaining prevention, and ballparking what the price tag might be like we have to go for a full replacement later. So appreciated! -
Review 133 (2018-09-18 - Rating: 5)
Hired them to fix a broken sump pump and replace a toilet fill valve. They came on time. The work was done quickly. They explained all work as it was being done. I am happy with the results. Would recommend. -
Review 134 (2020-10-31 - Rating: 5)
Clogged kitchen drain, turned out to be very far down the drain. Cleared out some very old, accumulated gunk. Very professional and timely. I will definitely use Hicks Plumbing again! -
Review 135 (2016-07-21 - Rating: 5)
Hicks Plumbing service individual did a great job with fixing the leaking sink, addressed the issues and examined the work before and after the work was completed. I would use them again! -
Review 136 (2019-05-11 - Rating: 5)
Work was done well and quickly. Hicks was very responsive and easy to work with and gave us a great price. Very pleased! -
Review 137 (2022-03-31 - Rating: 5)
Showed up when they said they would, on a Saturday afternoon. Give me several options for handling my issue, then got the job done quickly. Was a really good experience and would use them again. -
Review 138 (2016-07-01 - Rating: 4)
The service was very efficient. The plumber was very knowledgable and was willing to educate me about certain things in my new house along with information of preventing problems in the future. I would recommend this company to friends and family. -
Review 139 (2020-01-11 - Rating: 5)
Called to make an appointment, they were out there within the hour. Diagnosed the problem, found out it was plumbing issue and an electrical issue. Hicks Called the electrician, got them on site, fixed the problem and had my system back up and going the same day. Awesome service!! -
Review 140 (2021-10-08 - Rating: 5)
Repaired my water heater in minutes, and they were so helpful and kind! I called them on a Wednesday night and they showed up Thursday morning. Will use again in the future!! -
Review 141 (2016-03-30 - Rating: 5)
Very courteous and detail-oriented plumbers. Spent extra time to make sure the job was done right and identified an issue with a leak we were not aware of. Highly recommended! -
Review 142 (2020-06-10 - Rating: 5)
We were pleased with the expertise of Hicks Plumbing to identify the problem and complete the required work quickly. They are clearly expert plumbing professionals. -
Review 143 (2019-02-18 - Rating: 5)
Love this Hicks Plumbing. I had an emergency after hours and they fixed the issue that evening. I will continue to use Hicks Plumbing. Thank you Hicks. -
Review 144 (2018-04-16 - Rating: 5)
The owner himself, Tony, came out to do a small job for me and was quick, efficient, and very pleasant and respectful. I will call again in the future for other jobs on my list! -
Review 145 (2021-03-31 - Rating: 5)
The Hicks did a great job locating and repairing the leak(s) in the line from my house to the water meter at the curb. They initially gave me both a best- and worst-case estimates. The actual work turned out be somewhere in-between and the final bill reflected that. (TBH, even the worst-case was much cheaper than another estimate I received.) I am very happy with their work and would recommend them for any plumbing needs. -
Review 146 (2018-01-11 - Rating: 5)
Stopped up kitchen sink. Happens every 3 or 4 years. Gary was very professional; the job was done quickly and neatly. Thank you -
Review 147 (2016-06-21 - Rating: 5)
Fantastic! Came the day I called and fixed a problem that we had for months that others could not. Had the experience and the right tools to diagnose the problem, and to do the job quickly and right the first time. -
Review 148 (2016-11-08 - Rating: 5)
The technician worked through some tough issues on the toilet reset and the disposal installation.He did and excellent job and did not leave until we were totally satisfied. -
Review 149 (2020-03-31 - Rating: 5)
Prompt and professional but most noted for taking time to thoroughly analyse the problem before doing the work. Result is very high quality work. He has a wide scope of equipment and knowledge. Recommended. -
Review 150 (2017-09-20 - Rating: 5)
Ive used Hicks twice now, one of which was for a huge job, and have always been pleased with their quick response and nice work. -
Review 151 (2020-02-24 - Rating: 5)
Excellent service. Very professional and knowledgeable. Estimates were free. Tony was a great plumber. Made sure everything was working 100%. Thanks. -
Review 152 (2024-06-07 - Rating: 5)
Great service, fixed my water pressure issue immediately. Very knowledgeable and friendly service -
Review 153 (2024-03-15 - Rating: 5)
Prompt service, honest pricing and diagnosis. Called Hicks Plumbing to repair a faulty valve at my moms house which they fixed on the spot.Used them again to repair a faulty toilet at my condo. Tony was very professional and provided excellent work. -
Review 154 (2017-04-05 - Rating: 5)
Knowledgeable team. Very helpful during estimate and installation. Patient. Took great care of the surrounding area. Excellent experience! -
Review 155 (2019-07-10 - Rating: 5)
These guys were amazing--we called on July 4th, 2019 when our daughter and son in law were arriving home with their newborn---Hicks helped us get hot water back up and running!!! -
Review 156 (2016-05-11 - Rating: 5)
Work was done quickly and efficiently and they found away around the shortcomings of Miss Utility. The conversations were very enjoyable too! -
Review 157 (2016-10-29 - Rating: 5)
Hicks Plumbing arrived within the stated appointment time & did a good job. However, they were expensive. -
Review 158 (2018-03-20 - Rating: 5)
The service person was efficient in his workmanship and installed the faucet properly.We will use Hicks for our plumbing needs. Phil -
Review 159 (2018-06-22 - Rating: 5)
We had an after hours emergency plumbing problem and called Hicks. They were here within 30 minutes and fixed the problem in under an hour. -
Review 160 (2019-01-03 - Rating: 5)
Fast service and friendly. I appreciated that the plumber showed me how to do the basic upkeep so as to prevent the major deterioration that caused the initial call. -
Review 161 (2017-03-28 - Rating: 5)
The two guys who came knew exactly what to do and fixed my problem quickly and efficiently. They were also very friendly and personable. -
Review 162 (2023-05-03 - Rating: 5)
Knowledgeable, reliable, responsive, honest, friendly, and local. Highly recommend them for any plumbing need! -
Review 163 (2024-03-04 - Rating: 5)
We have been calling Hick’s plumbing services ever since we bought our house way back in 2009.They have helped us with everything from toilet’s that won’t stop filling and clogged sinks, to installing a new bathroom in our addition, installing a sump pump in our crawlspace, snaking our sewer lines and replacing a water heater over a holiday weekend (after ours ruptured unexpectedly).Pricing has always been fair. Even the emergency repair on the water heater wasn’t as much as I was expecting!They have taken such great care of us that I recommend them to everyone I know! -
Review 164 (2018-10-08 - Rating: 5)
Emergency visit at 10:30 sunday night...didi great work, answered a lot of related and other plumbing questions. Intend to use them in the future for my plumbing needs. -
Review 165 (2023-06-29 - Rating: 5)
Very knowledgeable and professionable presentation by Kevin. I was impressed and am accepting the proposal. -
Review 166 (2017-09-07 - Rating: 5)
Gary was professional and courteous. Explained the scope of the job in detail and performed the work with efficiency and accuracy. -
Review 167 (2018-09-08 - Rating: 5)
Adam was able to figure out my problem in a few minutes and gave me a great deal. He has an awesome beard. -
Review 168 (2023-11-15 - Rating: 5)
Quick service with helpful DIY advice that avoided an expensive repair job. Very impressed. -
Review 169 (2020-08-19 - Rating: 5)
Easy to make an appointment-arrived on time, quickly solved my shower issue. Will definately use them again! -
Review 170 (2022-12-27 - Rating: 5)
Professional, timely, competent, and courteous service at a reasonable price. I trust Hicks Plumbing. -
Review 171 (2019-05-06 - Rating: 5)
The repair is good quality and hopefully leak-free for a long-long time (as advertised)! Very prompt & courteous service (same day)! -
Review 172 (2019-02-25 - Rating: 5)
Great service, no high pressure, quick quality fix. Adam was cool, nice to talk with and had a great beard. -
Review 173 (2022-01-10 - Rating: 5)
Thanks to Christina for being so responsive and prompt (during emergencies). Also, they are very considerate.Will definitely recommend their service! -
Review 174 (2020-07-17 - Rating: 5)
Tony did an excellent job! Came early and the disposal was put in quickly! Will definitely use Tony again! -
Review 175 (2017-10-16 - Rating: 5)
Really professional. Great work done! Didnt feel as though I was being taken advantage of during the process. Would definitely recommend! -
Review 176 (2017-07-23 - Rating: 5)
Honest, Dependable and Timely. They did a great job and I would hire them again without hesitation. Great Experience. -
Review 177 (2017-07-24 - Rating: 5)
Showed up when promised, did the job, and Gary was ever so pleasant and professional. Would use you again in a heartbeat. -
Review 178 (2020-08-23 - Rating: 5)
These guys came out in a few days from calling them, looked at the situation with my pipes and took care of me the same day. Thanks guys and thanks Mike for the awesome recommendation. -
Review 179 (2016-09-21 - Rating: 5)
The plumber arrived on time, was very professinal and completed the job the same day. Would highly recommend. -
Review 180 (2022-07-21 - Rating: 5)
Hicks responded quickly and were happy to entertain all of my questions as they worked! Thank you Hicks! -
Review 181 (2018-12-12 - Rating: 5)
Great service. Fixed the issue and identified other issues that we were unaware about, with no pressure. Highly recommend. -
Review 182 (2019-10-24 - Rating: 5)
Tony the plumber is highly professional, efficient, and effective. I recommend him most highly. -
Review 183 (2020-12-07 - Rating: 5)
Excellent experience. Hicks was fast, friendly & affordable. Why go elsewhere. -
Review 184 (2018-06-23 - Rating: 5)
Very professional, detailed explanation of the job to be performed in every step, and left the premise as clean and neat as it was at the beginning of the job. -
Review 185 (2018-09-11 - Rating: 5)
Vary good people. I really appreciate their help in emergency situation.So happy from their work. -
Review 186 (2023-01-09 - Rating: 5)
Hicks is amazing!!! Had a clogged drain I thought so I called and spoke with Christina to schedule a visit. Kevin came quickly and inspected everything and filled me in on what was going on. Kevin was knowledgeable, respectful, kind, and informative. Would highly recommend Hicks anytime!!! -
Review 187 (2022-07-30 - Rating: 5)
Great service - helped us out in a bunch of different situations. -
Review 188 (2018-02-13 - Rating: 5)
Very courteous and conscientious and knowledgeable. I appreciated the explanation of what was going on with my plumbing. -
Review 189 (2018-08-23 - Rating: 5)
Great Company, I am a local property manager and they are my Plumbers of choice.