Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Vernon rockville, Connecticut

Address: 27 Hartford Turnpike Ste 208J, Vernon, CT 06066, United States

Phone: +1 860-422-4731

Rating: 5

Services

  • On-site services
  • LGBTQ+ friendly
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Excavating contractor
  • Water damage restoration service
  • Water filter supplier
  • Water jet cutting service
  • Water softening equipment supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-27 - Rating: 5)

    Chad was not only extremely polite and personable but also very attentive to detail. His ability to survey the area and look for “old school” plumbing led him to discover an access port allowing a larger auger to be used. Other plumbers would have gone the more direct and expensive route of digging. By him taking 5 minutes to slow down and look at the whole picture he saved unnecessary work and had the drain fully usable in a short amount of time! One of your best plumbers!!!

  • Review 2 (2024-12-13 - Rating: 5)

    Service was very timely, efficient and professional. Orlando was thorough, provided good information, and did a great job protecting my floors and cleaning up. Highly recommend.

  • Review 3 (2024-12-01 - Rating: 5)

    We had an issue with slow drainage in the shower, and Chad came to the rescue, even after hours. He quickly fixed the problem and took the time to address all our concerns. His professionalism and dedication were a huge relief. Chad truly deserves a 5-star rating. Thank you for the excellent service!

  • Review 4 (2024-12-22 - Rating: 5)

    Absolutely the best man sent to my house tonight to fix my sewer pipe clog! Such a great piece of mind to know they will always come out whenever you need them!! Chad was professional, knowledgeable, explained everything to me and made sure everything worked and cleaned up.

  • Review 5 (2024-09-15 - Rating: 5)

    Jamal was absolutely incredible! Even though we had to get an entire new water heater, he took really good care of us, and explained everything as he went and kept our costs as affordable as possible. Genuinely such a great technician! He was very knowledgeable and while he was explaining everything, he didn’t talk down to us or act condescending in anyway. We absolutely loved our experience and we’ll definitely use this company again and specifically ask for Jamal for all of our plumbing needs!

  • Review 6 (2024-11-28 - Rating: 5)

    Chad was excellent - knowledgeable, friendly, and professional. He arrived within 20 minutes. Explained his plan clearly. Fixed the clogged drain and added some new parts he thought needed updating.Fantastic service

  • Review 7 (2024-12-13 - Rating: 5)

    Thanks to Orlando, the technician, for help clearing my sink pipe. He was very insightful on the issue and informative on resolution. I appreciated his time and providing educational advice on our home plumping (considering we are new home owners). Thanks Orlando and thanks Roto Rooter for help providing the service.

  • Review 8 (2024-12-02 - Rating: 5)

    Tech Andy was great. Arrived on time, very personable, explained work to be done and expense. Got right to it and had issue resolved in an hour after having to do 3 passes with extra snake.

  • Review 9 (2024-09-11 - Rating: 5)

    My appointment was scheduled the same day I called. My technician Jamaal explained what repairs were required and completed those repairs sufficiently. The water restoration team was also quick and made sure I understood everything needed for those repairs. Great customer service all around.

  • Review 10 (2024-12-08 - Rating: 5)

    Timely; polite; professional. Called out for a main line clog at 8PM on a Saturday night and Chad had things resolved less than 2 hrs later. Yes its a bit pricey but good service and comes with a 6 month guarantee. Other places were saying at least a 48 hour wait, even if I had an account with them.

  • Review 11 (2024-09-09 - Rating: 5)

    We were dealing with quite a basement fiasco as foul water was spilling out of the septic drain pipe onto the floor. It was Sunday afternoon, so wasnt hopeful that wed find a plumber at all, and if we did it would be very expensive. Tried Roto Rooter for the first time. Very courteous lady on call center, asked the right questions and, within 5 minutes, another person called to confirm information and directions to the house. Then, an hour later, Shawn arrived with a helpful attitude, the right equipment and insights into what might be causing the blockage. Barely an hour later, the pipe was clear, he and I tested drainage success. And that was it. Cost was fair for the combination of work quality, speed and weekend timing of the repair. Glad I made the call...

  • Review 12 (2024-12-01 - Rating: 5)

    Chad came yesterday evening to take care of a toilet issue. He was polite, efficient and thorough. It have been nothing but pleased with Roto-Rooter over the past year and before.

  • Review 13 (2024-09-07 - Rating: 5)

    Franklin and Alrick were wonderful. They went the extra mile and put us in contact with another employee to test our waters at our request! They were very polite and informative. Would have them back again in a second. They flushed out our hot water heater and made sure all our systems were properly working before leaving. 5 stars for sure

  • Review 14 (2024-12-08 - Rating: 5)

    Chad was very friendly and knew exactly how to diagnose my clogged drain. He snaked it quickly and cleaned up after. Thanks Chad!

  • Review 15 (2024-12-25 - Rating: 5)

    Edwin showed up on Christmas Day and saved the day with a smile. We had an emergency and needed immediate assistance he was here within the hour and we were up and running! Thank you and 5 stars is not enough credit deserved.

  • Review 16 (2024-09-08 - Rating: 5)

    Mike and Josh were amazing! They came out on a Sunday and saved our day. They saved us $600 by being honest and fixing our issue the most cost effective way. We will have them back anytime!

  • Review 17 (2024-09-16 - Rating: 5)

    We had a major drainage problem in our basement - Richard helped clear the drain and helped us diagnose the problem with an old house trap underneath our home. He was timely, courteous, and friendly. We would recommend Roto-Rooter for drain problems and plumbing...very professional.

  • Review 18 (2024-12-11 - Rating: 5)

    Orlando was amazing, very professional, knowledgeable, clean and friendly. He was able to fix our issue fast, and we thank him for that.

  • Review 19 (2024-12-24 - Rating: 5)

    Chad was great. He came out and quickly accessed the situation and got the drain flowing again quickly.

  • Review 20 (2024-12-05 - Rating: 5)

    Technician was great, he answered all my questions and explained things that were helpful to me. I’m going to ask for him again if needed . Very patient and knowledgeable.

  • Review 21 (2024-12-06 - Rating: 5)

    Chad did an excellent job very nice and professional. Cleaned up after and double checked to makeSure no leaks company should be very proud

  • Review 22 (2024-10-18 - Rating: 5)

    Chad was very nice as well as Steve who came out with the camera. Explained everything that was happening and what was to come. Highly recommend them.

  • Review 23 (2024-12-08 - Rating: 5)

    Chad fix the problem and did a wonderful job!!! He was very professional and had wonderful mannerisms !!! What a fine young man!!! Thank you

  • Review 24 (2024-09-10 - Rating: 5)

    Mike #904, came out within an hour from a clogged drain with water backing up into basement. He treated me very well, very professional, and did everything he could to help fix the problem and help me in general.

  • Review 25 (2024-09-09 - Rating: 5)

    Very professional and promptl!. Worked efficiently to get rid of the blockage and made sure everything was consistently flowing again before he left. Excelent service Thanks Juan Carlos!

  • Review 26 (2024-11-01 - Rating: 5)

    Chad was great. Super professional and timely, explained best practices to help mitigate the problem in the future

  • Review 27 (2024-09-08 - Rating: 5)

    Richard is a very hardworking and pleasant person. He was very straightforward with what needed to be done and executed the job to perfection.

  • Review 28 (2024-12-03 - Rating: 5)

    Great,respond time was excellent.He found the problem quickly resolved it. Made recommendation to a more permanent fix.

  • Review 29 (2024-11-06 - Rating: 5)

    Chad was friendly courteous and thorough. His service is much appreciated.

  • Review 30 (2024-12-02 - Rating: 5)

    Great and fast service I will definitely call them again when needed Orlando was very helpful and explain to me everything very well .

  • Review 31 (2024-10-19 - Rating: 5)

    Quick and easy service. Technician was very prompt, communicative and got to the bottom of our issue quickly.

  • Review 32 (2024-09-10 - Rating: 5)

    The field tech was cordial, knowledgeable and efficient. He explained the nature of the problem, he was professional and successful.

  • Review 33 (2024-12-27 - Rating: 5)

    A tough problem that took a lot of time to solve but was done so successfully, The technician was persistent and very nice

  • Review 34 (2024-11-29 - Rating: 5)

    Chad did an excellent job and he was very knowledgeable!

  • Review 35 (2024-11-23 - Rating: 5)

    This review is based on the service performed by Jetting Technician Edwin Quiñones only. Not for the entire RotoRooter company.

  • Review 36 (2024-09-13 - Rating: 5)

    Mike very nice man. Did his best and explain things very well. The rest of the team was very nice.

  • Review 37 (2024-12-29 - Rating: 5)

    Got right down to it and got my situation cleared up. awesome experience

  • Review 38 (2024-11-26 - Rating: 5)

    One of the best guys in the business I would recommend him to anyone personally I know of 🫡

  • Review 39 (2024-10-20 - Rating: 5)

    Knowledgeable and practical - Chad is adept, and helped us find and fix the issue

  • Review 40 (2024-11-28 - Rating: 5)

    Chad super nice. Fixed problem. Very knowledgeable and efficient.

  • Review 41 (2024-09-09 - Rating: 5)

    Mike and josh came on time mike was very knowledgeable and didnt stop until job was done

  • Review 42 (2024-12-09 - Rating: 5)

    Our plumber was efficient and super nice and fixed our toilet!

  • Review 43 (2024-09-12 - Rating: 5)

    Very professional and efficient 💪 guys! Did the work quickly! Very pleased with their work!

  • Review 44 (2024-09-19 - Rating: 5)

    Chad was professional, polite and knowledgeable! Great service @

  • Review 45 (2024-09-06 - Rating: 5)

    Richard is hard working and courteous!He doesn’t stop until the job is done correctly.

  • Review 46 (2024-10-06 - Rating: 5)

    Chad was friendly and professional and resolved our issue quickly

  • Review 47 (2024-09-07 - Rating: 5)

    Shawn was great. Quick, efficient and great at explaining everything.

  • Review 48 (2024-09-06 - Rating: 5)

    This tech did what three other techs could not find out. This is truly your go-to guy! Thank u!!!

  • Review 49 (2024-09-14 - Rating: 5)

    Chad was the technician that answered the call for our service. He was very polite and knowledgeable about the situation. We needed a clean out of our sewer to the street. He was able to clean out some roots and get us back on line for now. We will have it scoped tomorrow as there wasn’t a technician available on this particular Saturday evening. This will happen tomorrow.Excellent job Chad, thanks!

  • Review 50 (2024-09-09 - Rating: 5)

    Excellent service. He really knew what he was doing and solved the problem.

  • Review 51 (2024-11-28 - Rating: 5)

    Chad provided a much needed recommendation! Thanks for your help!!

  • Review 52 (2024-11-05 - Rating: 5)

    He did a great job and was very courteous

  • Review 53 (2024-09-21 - Rating: 5)

    Chad was a great technician. He responded to an emergency call and quickly unclogged the toilet. He explained what he was doing and then it was exactly as he said.

  • Review 54 (2024-09-07 - Rating: 5)

    Prompt, personable and professional! Came out on a weekend when our main drain was blocked. Worked efficiently to get rid of the blockage and made sure everything was consistently flowing again before he left. Thanks Josh!

  • Review 55 (2024-09-15 - Rating: 5)

    We had water leaking from our pipes. It was an urgent situation and they came out very quickly and did a great job. I would recommend this company to anyone.

  • Review 56 (2024-09-08 - Rating: 5)

    Shawn was polite and knowledgeable. He really enjoys what he was doing and helping me and my family out. Thank you Shawn!

  • Review 57 (2024-10-01 - Rating: 5)

    Chad was a champ. Totally professional.

  • Review 58 (2024-09-06 - Rating: 5)

    We appreciated the prompt and effective business, thank you!

  • Review 59 (2024-09-13 - Rating: 5)

    Mike and Alrick were absolutely amazing!!! They were on time, and explained everything they were doing! I appreciated how friendly and knowledgeable they were!

  • Review 60 (2024-09-06 - Rating: 5)

    Thank you for your help! Service was excellent, and technician was friendly, honest, and did great work. Highly recommend!

  • Review 61 (2024-12-30 - Rating: 5)

    Great work, professional with explanations.

  • Review 62 (2024-09-11 - Rating: 5)

    Thank you for a quick, efficient and excellent job!

  • Review 63 (2024-09-06 - Rating: 5)

    Amazing job. Very quickly done

  • Review 64 (2024-09-16 - Rating: 5)

    Efficient and friendly, did a good job 👍🏽

  • Review 65 (2024-12-01 - Rating: 5)

    Fantastic service technician gave perfect service

  • Review 66 (2024-09-15 - Rating: 5)

    Very quick and professional

  • Review 67 (2024-12-06 - Rating: 4)

    Orlando was very friendly.

  • Review 68 (2024-12-15 - Rating: 5)

    Found the problem better than the first guy

  • Review 69 (2024-09-07 - Rating: 5)

    Amazing Experience

  • Review 70 (2024-09-15 - Rating: 5)

    Did a great job!

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