Mascettis Plumbing Sewer and Drain

Photo of Mascettis Plumbing Sewer and Drain

Located in Torrington, Connecticut

Address: 30 Marvin St, Torrington, CT 06790, United States

Phone: +1 860-482-1592

Rating: 4.7

Services

  • Repair services

Categories

  • Plumber
  • Drainage service
  • Excavating contractor
  • Heating contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-11 - Rating: 5)

    Very easy to work with Mike and he is extremely knowledgeable about kitchen faucets!! Had him replace a sprayer hose on my farmhouse sink. Very professional as well. Would highly recommend

  • Review 2 (2024-07-20 - Rating: 5)

    Omgā€¦ā€¦ After hearing water rushing through pipes, coming through pipes, basement ceiling, water on the floor and bathroom floorā€¦.. Mike came out within an hour of the call and fixed it immediatelyā€¦ā€¦ luckily it was an easy fix but it looked horrible when it was happening!!!! I highly recommend Mike for all of your plumbing needs. Thank you so much Mike Mascetti.

  • Review 3 (2024-05-03 - Rating: 5)

    I had an amazing encounter today with Mascettis Plumbing especially Catherine who answered the phone when I called in a panic! She was incredibly knowledgeable, kind and patient and walked me through a couple of steps that helped uncover what the problem really was. I was afraid it was a collapsed pipe but it was a sewer pump which was actually covered by the town! She had Mike call me back as well and he knew the emergency guy and was able to connect with him immediately. I am incredibly grateful for their expertise, connections and kindness!

  • Review 4 (2024-11-04 - Rating: 5)

    Called on Sunday and Mike arrived on Monday morning. Did a great job. I will call them again!

  • Review 5 (2024-02-10 - Rating: 5)

    Amazing! Had a broken toilet that was at risk of flooding house. We had to turn off all the water. Spoke with Mike about 7:30 am on a Saturday, by 9:15am toilet and shut off valve were repaired completely! Cost of services was very reasonable. Will definitely be using Mascetti Plumbing again to have work.done. Thank you Mike

  • Review 6 (2023-06-17 - Rating: 5)

    Mike was great! Spoke with his wife Catherine when I called the office, very pleasant. Mike called as he was leaving and gave me an estimated time of arrival. He was right on time. Very sincere, thorough, and honest. It was a job for my Mom (leaking bathroom faucet). She spoke very well of him also. Very fairly priced. Highly recommend!

  • Review 7 (2023-10-30 - Rating: 5)

    In the midst of a potential crisis, I called Mascettis and not only did they help, but potentially saved us a lot of money! Told him what the issue was, and he was able to talk me through it based on his years of experience, without wasting his time or our money to have him come out for something super simple. He was truly a life saver and we will be saving his number for future use! Thank you again!

  • Review 8 (2023-06-30 - Rating: 5)

    I had an urgent situation and called Mascettis Plumbing. The lady who answered (Owners wife) said she would have Mike call me right back in which he did. He was out to my house within the hours and fixed my problem right away. He came in 300.00 cheaper than i was quoted from another company. Mike was very professional and knew exactly what he was doing and fixed our plumbing nightmare. Would use him again in the future and highly recommend his business. Great with kids and dogs alsoJanine LusbyTorrington Ct

  • Review 9 (2023-01-07 - Rating: 5)

    I found my plumber for life! Called and spoke to Kat after a plumbing emergency, and she calmed me down and assured me it would be okay. Mike came out the next day and took care of the issue. He even made some recommendations to avoid issues in the future. The price was affordable, and the service was top-notch. Highly recommend!

  • Review 10 (2021-12-31 - Rating: 5)

    Weā€™ve had a very difficult time finding a plumber who was reliable, responsive or even just to finish jobs without issues. From the start, Mike was a complete professional. He quickly got us in knowing we had been sitting with issues for so long. And then on the day, he proved to be thoroughly knowledgeable and let us know what was happening and showed us how it was corrected. Further he fixed issues that another plumber left behind. He was extremely reasonable in price and just generally a quality guy. I will definitely be calling Mike and Mascettiā€™s again when we have future plumbing needs.

  • Review 11 (2023-03-11 - Rating: 5)

    Searched for plumbers near me in Google. Called a couple others first and they didnā€™t pickup. Itā€™s Saturday afternoon, so I get it. It was something that couldnā€™t wait. Called Mascettiā€™s next and Kathy picked right up, told her what was going on and she had Mike call me right back. They were at my place fifteen minutes later and problem resolved within the hour. Nice people. Professional. Fair price. Just what I was looking for. In fact, heā€™s coming back to move lines for me for a remodel!

  • Review 12 (2022-05-02 - Rating: 5)

    Mike is top knotch, my mother in law had pipe with a pin hole leaking in the basement. I called around and couldnt find anyone to get it done the same day, the problem was we had to shut her main off. Mike came within a hour of calling and made short work of her problem with expert skill and he is super friendly. I would really recommend Mike for any of your plumbing needs. Thanks again Mike and crew

  • Review 13 (2023-09-06 - Rating: 5)

    I contacted Mike for a plumbing problem. He could have charged me for a service call and repair, but instead told me how I could repair it myself, and what parts I would need. This is service above and beyond the call. He shared his time and intellectual property at no charge. I will certainly call him in the future for any Paying job. Thank you Mike!

  • Review 14 (2021-12-16 - Rating: 5)

    We had an emergency and our first concern was getting a professional, local plumber. Seeing the reviews, we decided to go with Mike and his firm. Our expectations were more than exceeded, as this turned out to be an immediate need for a larger job than just unclogging drains. Mike promptly brought his team in, that included exceptional excavators. The job was done properly and everything put back in place. The fact that he was here when he said he would be (from our initial contact and throughout,) and to promptly diagnose and fix the problem on such short notice with the best team around, is why we would 100% recommend them. And just as important, would use him again.

  • Review 15 (2021-12-15 - Rating: 5)

    Mike and his son were great! Our well pump shorted in the late evening on a cold December evening. We called Mascettiā€™s Plumbing not expecting an answer, but, a lovely woman answered the phone at 9:30pm and immediately connected us with Mike, himself. We trouble shooted a few options over the phone and realized a site visit was necessary. Mike called me back promptly at 8 the next morning and was on site by 9 to assess the problem. While they were unable to fix the problem and replace the pump until several days later they were clear with expectations, cost and timelines. Weā€™re back with running water and happy we happened to call Mascettiā€™s Plumbing!

  • Review 16 (2022-04-01 - Rating: 5)

    Found Mike on the Web and he had great reviews and he deserves another great one. I called him due to a leaking ceiling a previous plumber Installed a new tub and shower trim kit wrong, in my upstairs bathroom which led to my living room ceiling leaking. Mike went right to work. Very professional, knowledgeable and courteous. He showed me the areas of concern. He Left the work areas clean and took the time to answer all of my questions. Mike deserves every one of the 5 stars and I would highly recommend him for any and all plumbing needs.

  • Review 17 (2021-11-14 - Rating: 5)

    I called this business up for some plumbing repair and to locate a valve in a home I just moved into. I received a call back from Michael very quickly and he explained to me over the phone some common places where I could find the valve. Additionally he explained in detail how I might be able to repair my leak quite simply myself. Michael went above and beyond to help me with my plumbing issues and to fix them myself even though he did not have time to come out right away due to being booked from other customers. I can definitely recommend Mascettiā€™s plumbing!

  • Review 18 (2024-05-18 - Rating: 5)

    Great company I highly recommend....I called spoke to his wife Cathy very helpful.....got a phone call in less then 10 min from Mike...25 min later he showed up to my house...assessed what needed to be done and got the job done with in the hr had me up and running very professional...two thumbs up and definitely 5star rating šŸ‘ thank you mascettis

  • Review 19 (2021-09-27 - Rating: 5)

    Mike was awesome and a life-saver on a Saturday afternoon. Our main water pipe burst just before the shut-off valve in a deep corner of the basement. We tried several plumbers in the area but most were closed for the weekend. Mike and his wife were the only ones that answered our call. He came to the house shortly after finishing another job and fixed the pipe in no time. He even got in touch with the water company to have them come out and turn the water back on for us. Definitely recommend him to anyone and weā€™ll be sure to use him again in the future. Thanks Mike!Just a note, they only accept cash or check.

  • Review 20 (2023-01-28 - Rating: 5)

    We called late morning on a Saturday for our bathroom sink backing up into our shower. They were out at our house by 4pm the same day! They were able to find and fix the problem in under 30 minutes. They were clean and professional. I would definitely recommend and will continue to utilize their services.

  • Review 21 (2023-03-14 - Rating: 5)

    We needed a plumber asap as we didnā€™t have any water on in the house and when we called Mike in the morning he came over in less then 20 min and was able to fix our problem. He was also reasonable with pricing. From now on Mike is our new plumber for any future issues.

  • Review 22 (2018-07-09 - Rating: 5)

    We knew we might have a blockage between our house and septic tank and my plumber recommended we call Mascettis. I got Mike early this morning and when I described the problem he said our job was top priority for him as it was an emergency...I liked that. He and his son arrived as promised within the hour and they got right to it. I loved the way they discussed with us what were the potential causes and possible solutions after evaluating what they discovered. They are equipped with all the tools and technology that they might need to successfully complete the work required. Ive got to call Jim Kerr, our plumber out ofCanton and thank him for his excellent recommendation as everything is now back to normal and he knew right away that this was a job beyond his scope and yet ideal for Mascettis and their level of expertise!

  • Review 23 (2020-07-09 - Rating: 5)

    Excellent service!!! I was in need of plumbing services and googled plumbers in my area. Mascetti plumbing came up and was rated a 5 star business. I called (Mike the owner) answered and he was professional and responsive to my plumbing needs. Mike, you are very knowledgeable and promptly diagnosed my plumbing issue over the phone based on what I was describing to you. You then quickly and timely fit me into youre busy schedule and resolved my issue. I have also provided your business with a 5 star rating based on my experience. I would highly recommend your services to anyone in need of plumbing services!!!!!!Leroy G

  • Review 24 (2022-06-02 - Rating: 5)

    I called Mascettiā€™s with an emergency faucet repair. Mike MASCETTI and his assistant came within two hours and fixed my faucet in a few minutes. I was very impressed and will definitely use them again in the future. Highly recommended!!

  • Review 25 (2021-11-24 - Rating: 5)

    Mike Mascetti has been our plumber for many years tackling the 76 year old plumbing in our house. He always fixes the problem in a timely, professional and friendly way. His service is excellent. You wonā€™t be disappointed calling on Mike for your plumbing needs.

  • Review 26 (2021-05-07 - Rating: 5)

    Ive hired Mike and his son twice now -- once to repair my tub faucet and now to install a new toilet. Both times we received top notch service and excellent work at a reasonable price. Both are very friendly as well! If youre looking for a great plumber, look no further.

  • Review 27 (2022-12-16 - Rating: 5)

    There was a clog in my 3 family overflowing into the basement, Mike was a super nice guy and got there quickly and best of all gave me a fair price. Very straight forward with cost and time. Will definitely use again!

  • Review 28 (2021-07-19 - Rating: 5)

    I called very late on a Sunday night for a leaking water heater and he said heā€™d be able to come out the next morning, which is far better than I was hoping. Mike and his son came out and while they couldnā€™t find the leak, they did offer some solutions that could increase efficiency of my system. They only charged me half of what they usually would for a service call.As soon as they left and I turned everything back on, it started leaking again. I called them back and they came right back and switched out the pipe I said was leaking and only charged me for the part.They were both very kind and helpful to someone whoā€™s new to home ownership and all the joys that come with it!Note: They take cash or check as payment so for those of us who donā€™t usually have that on hand, keep that in mind!

  • Review 29 (2021-09-23 - Rating: 5)

    I called looking for help with my sewer ejection pump. Mike the owner gave me a few things I could try on my own. An since I had just had open heart surgery. These things he had me try were very simple. AND THEY WORKED!!! I was SO HAPPY. Even though Mike didnā€™t make any money off this. He has gained a customer for life. Anyone I know who needs a plumber. I WILL DEFINITELY recommend these guys

  • Review 30 (2022-03-09 - Rating: 5)

    I called Mascettis and spoke to Mike. Directly, no answering service nonsense. He showed up on time, and within one hour, he found my problem, contacted All the necessary people to correct my neighbors issue, and within four hours my neighbors leak was corrected. WOW!!!It was like Old School business dealings. Mikes experience and local connections were priceless. Thanks Mascettis.

  • Review 31 (2021-11-30 - Rating: 5)

    I called Mascettiā€™s because I was getting no water. He came the next day and fixed the problem and was informative about the service call, took time to explain what was going on in fixing the problem. I will definitely use them again for my other plumbing needs and so should you.

  • Review 32 (2021-08-23 - Rating: 5)

    I have had an inconsistent leak coming in through my foundation on and off for a couple months now. After running my dishwasher multiple times in a row and having water come in the foundation again I thought that it might have something to do with a leak in my sewer line. I called Mascettis, went over the problem with them, and they were able to come and do a video inspection of my sewer line. They gave a diagnosis of the problem, recommended a couple different options to address the issue, and recommended I contact another sewer service to have the problem fixed. Overall I was very happy with their service. They were honest, professional, and very easy to work with.

  • Review 33 (2024-03-23 - Rating: 5)

    Michael was quick in responding and fixing our plumbing issue! Excellent, professional and reasonable prices!! Mascetti sis now our plumber!!!

  • Review 34 (2018-06-11 - Rating: 5)

    I had an emergency situation happen this morning with our hot water heater leaking water all over the basement. After Googling plumbing Torrington CT, I just started calling down the list. 5 other places did not even pick up their phones, until I reached Mascettis, and Im glad I did. The first woman I spoke to was beyond helpful walking me through a very stressful situation. Mike called 20 minutes later and was out to my home in a half an hour. Mike and his son Mike were extremely knowledable in diagnosing, fixing the problem, offering future advice, and very fair in pricing. My wife and I are beyond grateful for their prompt response and wonderful help. We highly recommend Mascettis for any needs and will be using them for any needs in the future. Thank you!

  • Review 35 (2021-03-09 - Rating: 4)

    I was upset when I called them to repair a clogged toilet in my downstairs bathroom but when they came over to snake it I received alot more info then I expected to get. They do an outstanding job and I will be using them in the future. Everyone complains about plumbers fees but to be honest they need to keep everything clean and oiled as well as working properly to ensure the job gets done correctly. They came over the day after with a camera to mark where the problem was before I start digging up my floors, thanks if you see this. From Josh and don

  • Review 36 (2021-09-09 - Rating: 5)

    The Mascetti father/son team responded quickly to my drain problem. Professional, personable and a fair price for my 100% emergency. Highly recommended to all in need of great plumbing services. Thank you!

  • Review 37 (2021-02-26 - Rating: 5)

    Mike responded immediately to my call. We had about 3 inches of water in our basement due to a clogged drain. They started a pump immediately and returned later in the day to check on our progress. He successfully opened the drain and was extremely helpful in giving us advice on how to avoid the problem. He set up a follow-up appointment in the Spring to permanently address the problem. We will never use another plumber.

  • Review 38 (2020-05-07 - Rating: 5)

    First I wanna say thank you to Mike for coming to our rescue, last night was one of our most stressful night as first time home owners, my husband and I noticed that our house was super cold and the baseboards was cold, so we went to check the furnace and the basement was flooded to our ankles. We had no idea of what to do or who to call for help. After 3 hours of clearing the water, we googled plumber in Torrington and mascetti was the first one on the list with great reviews and More importantly he was local, we called him at 3am and he answered and walked my husband on how to temporarily fix the problem and told us heā€™ll be here in the afternoon and to our surprise he was here by 10am, he got the job done in less then an hour, they were super nice and professional. I highly recommend them. Thank you again

  • Review 39 (2021-11-26 - Rating: 5)

    I called Mike on a holiday to deal with a main clogged drain. Mike showed up Thanksgiving morning with all the equipment needed to deal with the issue. Mike is very knowledgeable and explained what else I could do to help prevent further problems. I have used Mike before and have always been pleased with his work. I highly recommend using his services . Jim W

  • Review 40 (2022-09-12 - Rating: 5)

    Mike was very helpful, our hot water heater was leaking late night and he answered immediately and helped us out until he was able to come and replace. We were very happy with his service. Thank you so much

  • Review 41 (2022-12-14 - Rating: 5)

    Mike and Steve were great. They replaced a septic pump for us. They are very knowledgeable, professional, and honest. We highly recommend Mascettiā€™s Plumbing and Heating.

  • Review 42 (2021-01-10 - Rating: 5)

    Mike was extremely helpful, even at 9pm on a Saturday night- canā€™t thank he and his wife enough for taking my call and for being sympathetic to our dilemma of having a leak and not being able to use our water... he even tried to help me diagnose and solve the problem over the phone. We werenā€™t able to, so he came by and fixed it for us. Canā€™t recommend them enough, very knowledgeable, professional, and very kind to boot.

  • Review 43 (2023-11-09 - Rating: 5)

    They came to me and fixed a major issue, my house was completely backing up (nothing would drain) in all of the sinks and everything, got it fixed and was very reasonable. Defenatly recommend!

  • Review 44 (2022-03-04 - Rating: 5)

    We woke up this morning to a toilet that had backed up and flooded part of our basement. I called Mascettis and they were at my home the same morning with the problem resolved quickly and efficiently. We will definitely call with any future plumbing needs.

  • Review 45 (2023-06-16 - Rating: 5)

    Macettiā€™s Plumbing Sewer and Drain did a great job. They are knowledgable, professional, and efficient. I highly recommend them. This was a water emergency, and they came right away.- Thank you Mascettiā€™s Plumbing Sewer and Drain

  • Review 46 (2020-01-15 - Rating: 5)

    Mike and his son are very knowledgeable, professional, thorough, quick and clean. They were true life savers when my kitchen sink was clogged. They also had good advice for avoiding future problems. I highly recommend them.

  • Review 47 (2019-12-12 - Rating: 5)

    We lost all water output three times in the last 2 weeks. Needless to say, it was a very stressful situationā€”we had no idea if we were dealing with a mechanical, electrical or water table problem. As promised by Mikeā€™s wife, Cat, (she should teach a course in call center servicing), Mike Mascetti promptly returned our Thanksgiving week, Friday night phone call and went out of his way to get an electrician out here that night (at very minimal expense: Additional thanks to our new, also-wonderful electrician, Robert at West Side Electric) for what initially presented as a possible electrical issue. Unfortunately, it wasnā€™t that simple and Mike and his son, Mike, came out here and ultimately diagnosed a problem with a corroded seam on our pump. Just reaching the pump, let alone replacing it, was not a easy job, especially in an old, very cramped well on a cold day with snow on the ground, but they were both professional, courteous, and took the time to explain everything, even ensuring that West Side could be there to wire the new pump correctly (the old one wasnā€™t). You just donā€™t see that kind of over-and-above level of service any more. So out of a bad situation, we found our new go-to plumbing companyā€”-we wouldnā€™t call anyone else. These guys are just great. THANK YOU, Mascettiā€™s Plumbing!

  • Review 48 (2022-09-04 - Rating: 5)

    Outstanding! Mr. Mascetti answered his phone. He spoke to my husband, arrived the same day (within an hour), and unplugged the sewer line for us. He will be our go-to guy from here on in! Thank you so much!

  • Review 49 (2022-09-02 - Rating: 5)

    Good people! Very responsive. There is never a good time to have a water emergency. They came quickly, and made the situation and the solution seem routine. Saved us from having to go without water through a holiday weekend. Thank you!-Mike & Melissa

  • Review 50 (2021-11-01 - Rating: 5)

    Very Friendly and helpful. We had a badly clogged drain and Mike & his son helped us by unclogging & snaking it. They did an excellent job. H8ghly Recommended. I will definitely use them in the future.

  • Review 51 (2021-04-10 - Rating: 5)

    We called for a leaking pipe and he was out here within half an hour and got it fixed right away. The price was pretty fair for having emergency work on a Saturday. Will definitely use them again.

  • Review 52 (2019-02-07 - Rating: 5)

    I highly recommend Mascettis plumbing. My parents had a blockage from the house to the road they came promptly at 830 in the morning and worked hard to resolve the issues and give some very informative advice. Very polite and friendly people. A definite 10 out of 10 with this company!

  • Review 53 (2021-04-15 - Rating: 5)

    Water flooding into basement from clogged sewer pipe, called them on Sunday afternoon and they called back immediately and came Monday morning, found the clog and fixed the issue in an hour. They helped us avoid Sunday charges, with suggestion to minimize flooding until Monday, which worked wonderfully. Price very reasonable for work performed and appreciate the helpful teaching of how pipes in our house connect and function with city sewer lines. Dirty job were thankful we didnt have to do.

  • Review 54 (2018-12-22 - Rating: 5)

    I called Mike at 6:50 am, Thursday, 5 days before Christmas and from the moment he picked up the phone until the job was completed he was a pleasure to work with. We had torrential rain, there was a stream running across my yard right to where they needed to work. They setup a tent created a few trenches and worked through it. I highly recommend Mascettis.

  • Review 55 (2021-10-08 - Rating: 5)

    Ive learned my lesson in the past so now I rely on experts when I have an issue. With their experience and knowledge thats exactly what the Mascetti father and son team are, experts. I could not be more happy with their results. They recognized the real issue which turned a huge repair into a small one and saved me money!

  • Review 56 (2018-07-08 - Rating: 5)

    Great service from the father/son duo. Busted a pipe attempting a repair. They came out within an hour on a Saturday to help me out. Quick work. Threw in a couple helpful pointers. Price a bit on the high side, even for a Saturday, but they did top notch work. Definitely recommend them.

  • Review 57 (2020-10-23 - Rating: 5)

    If ratings went higher than a 5 star I would give him a 10! All around excellent! Thank Mr. Mascetti for fixing our plumbing problems, I highly recommend you to anyone in need of a fair and honest company. **********

  • Review 58 (2024-04-07 - Rating: 5)

    Excellent response, quickly solved my drain issue, helpful advice re: dealing with mineral buildup. And I love using local businesses! Thank you.

  • Review 59 (2020-05-14 - Rating: 5)

    Called around 10 PM the other night as my bathtub was draining very slowly. Mike was very informative & walked me through what I should for the moment. If I need to hire a plumber I am calling Mascettis! Thank you!!!

  • Review 60 (2023-04-05 - Rating: 5)

    I would highly recommend this company. Mike came out very quickly to clean my clogged sewer line. He fixed my problem. Thanks I would definitely call again!!!

  • Review 61 (2020-05-11 - Rating: 5)

    I called them, and within an hour they were at my house to check the sump pump in the basement. Father and Son team that were very helpful and friendly. They gave me three different options, and were honest which I really appreciate. I felt they were fair will definatly use them again.

  • Review 62 (2021-01-08 - Rating: 5)

    Mike helped us fix our well pump and was honest about our hot water heater NOT being broken! Great guy and will definitely call again!

  • Review 63 (2020-12-31 - Rating: 5)

    Mike was very professional, personable and addressed my problem quickly and efficiently. He is a credit to the plumbing community in Torrington, and I wouldnt consider any one else for any future problems or plumbing work.

  • Review 64 (2019-03-23 - Rating: 5)

    Called on a Friday night. The voice of an angel answered (thank you Mrs. Mascetti). In no time at all help arrived, found the source of the waterfall in my basement and fixed the problem. He should have a cape! Friendly, knowledgeable and an all around nice guy.

  • Review 65 (2023-07-01 - Rating: 5)

    Called on a holiday. Could have taken me for a ride: instead helped me test my well pump switch and fixed my problem for nothing. I will be giving them all my business.

  • Review 66 (2020-12-02 - Rating: 5)

    Mike Mascetti was fast, efficient, and friendly. He responded immediately, and got the job done. The problem was diagnosed and solved in under an hour. Simply the best!!! Thank so much!!!

  • Review 67 (2022-03-15 - Rating: 5)

    Our pipe began leaking in the wall during a Saturday snowstorm. Mike and his wife were so helpful and mike came out right away to help. We are so grateful!

  • Review 68 (2022-05-08 - Rating: 5)

    Above and beyond on a weekend late night call. They fixed my homeowner special emergency super quick and were reasonably priced when they didnt have to be. Thanks again guys!

  • Review 69 (2021-03-12 - Rating: 5)

    Thanks Mike for getting to our call so quickly. Its never good to have leaking water and the shutoff valve is not working. Professional and responsive!

  • Review 70 (2019-12-26 - Rating: 5)

    My hot water heater died and within an hour they were at my place to look at it and before lunchtime was over I had my new heater installed. Amazing! They were fantastic!

  • Review 71 (2023-10-06 - Rating: 5)

    Walked me through troubleshooting my water heater over the phone on a Friday evening outside of work hours, great guy!

  • Review 72 (2021-10-14 - Rating: 5)

    I called about my sink being clogged and was provided help over the phone which worked. I truly appreciate that they are honest and able to assist over the phone. Thank you for help standup people

  • Review 73 (2021-01-05 - Rating: 5)

    Mike responded to my plumbing problem fast. They came in and got the job done and gave me suggestions on how to prevent problems like I had in the future.

  • Review 74 (2021-09-20 - Rating: 5)

    Mike and his son were recommended by a neighbor who used them and they were fantastic. On time, very knowledgeable and friendly. I would also recommend them.

  • Review 75 (2023-05-17 - Rating: 5)

    They did a fantastic job on our water heater! I will definitely be using them again.

  • Review 76 (2020-05-05 - Rating: 5)

    Great guys! Called and they were here right away, very informative, professional, fixed our issue, and cleaned up. Couldnt of asked for anymore out of them. highly recommend!

  • Review 77 (2019-03-18 - Rating: 5)

    Mike and his son Mike were professional and prompt quickly solving our plumbing problem. Would call them again.

  • Review 78 (2024-05-06 - Rating: 5)

    I demanded hot water, and hot water on demand was installed and working within a day.

  • Review 79 (2021-02-25 - Rating: 5)

    Handled all the bumps in the road to get my old kitchen faucet out and the new one in. Thank you so much! Will definitely call again!

  • Review 80 (2024-10-03 - Rating: 5)

    Great service

  • Review 81 (2023-09-10 - Rating: 5)

    Was kind, caring, friendly and came quickly. Amazing service and definitely will recommend to anyone I know!

  • Review 82 (2022-12-11 - Rating: 5)

    Had a main drain clog on a Sunday. Responded quickly and took care of the clog in no time at all.

  • Review 83 (2023-12-27 - Rating: 5)

    Great company. They were busy but they made it a point to help me out when I really needed it. I highly recommend them for your plumbing needs.

  • Review 84 (2021-03-20 - Rating: 5)

    A absolutely amazing service! On time very knowledgeable came same day twice and found and fixed both my issues! Recommend 10/10

  • Review 85 (2023-09-25 - Rating: 5)

    Great guy! Great work! He was In and out. Was very fair on his price especially for an emergency fix. Will definitely be calling him again for future repairs. 5 stars surely isnā€™t enough. Thank you again.

  • Review 86 (2020-10-10 - Rating: 5)

    Very knowledgeable very very helpful came early in the morning and in the afternoon on Saturday would recommend highly over anybody that weā€™ve worked with in this area so far thank you again Mike!!!

  • Review 87 (2023-04-18 - Rating: 5)

    Mike and his son Mike are absolutely the best plumbing company I have ever used. They responded immediately and went beyond anything I asked. Not only are they response but Knowledgeable and respectful. Mikes son has the nicest disposition I think Iā€™ve ever met in a young man. Quality of service impressive. Love these guys and will be using them for now on.

  • Review 88 (2023-10-22 - Rating: 5)

    Good quick service at a fair price. Had my water restored within an hour of calling.

  • Review 89 (2020-05-02 - Rating: 5)

    Did a great job with fixing the problem areas! The work is definitely pricey , but well done .

  • Review 90 (2021-05-26 - Rating: 5)

    Thanks guys for fixing my hose! I will call you when Iā€™m ready for the new water pump and other bib :)

  • Review 91 (2022-08-25 - Rating: 5)

    The guys were able to come within 30 minutes and got the job done quick!!!!!

  • Review 92 (2023-04-06 - Rating: 5)

    Came out right away was very prompt and professional. Would use again.

  • Review 93 (2022-03-12 - Rating: 5)

    Just saying a big thank you! We made a call late last night about a leak in our basement. Mike was able to diagnose, and make recomendations over the phone. He made it out to us this morning, in a snow storm no less. The team was incredibly professional and efficient. They took care of everything quickly and were very reasonably priced. We will be using them again in the future!

  • Review 94 (2021-11-23 - Rating: 5)

    Called Mike at 7 am on the Tuesday before Thanksgiving. He answered the phone promptly. He was short handed and agreed to let me help him unload the equipment to get the hot water heater replaced the same day. Less than 4 hours after my initial call and I have hot water once again. Great timely service and easy to work with.

  • Review 95 (2022-05-15 - Rating: 5)

    Had the pleasure of speaking with Mike the owner. He told me I was intelligent enough to replace the valve on my water heater, told me step by step how to do it over the phone and also told me if I got stuck or have any questions to call him but unfortunately he was at least 3 days before he can get to me and help via a paid job / invoice. Not only did he want to save me money, he told me straight up what to expect with this repair. Its hard to find an honest and transparent company but this one is for sure

  • Review 96 (2022-10-18 - Rating: 5)

    Wonderful customer service, Mike did an excellent job for us repairing our shower temperature issue and switching us over to the larger water tank we already had . This saved us additional cost and restored our hot showers ! Thanks Mike !!!

  • Review 97 (2020-06-22 - Rating: 5)

    This was such a great service. My call was answered on the first ring and someone was at my door within 2 hours! As a first-time home owner, he re-assured me and made sure he came even earlier than the appointment he gave me. It was a great team and price was awesome. HIGHLY recommend :)

  • Review 98 (2023-04-06 - Rating: 5)

    I had an emergency and called the company and they were awesome. Came right over, helped me, diagnosed problem and genuinely cared.

  • Review 99 (2021-04-22 - Rating: 5)

    Called Mike on a Wednesday morning for a pipe that was clogged and leaking in our basement. He said he was a little booked up , but if we didnā€™t mind he could come around 4. At 3:30 Mike called and said we are still coming just give me about a half hour or so. He showed up as promised with his son also named Mike. A very polite professional young man. They went to work and at one point I heard them say ā€œ Oh thatā€™s grossā€ but they keep on cleaning not just that drain but all the others in our basement. They were both so professional. So glad I called them , it really seemed like they cared about us personally. So refreshing. We will call them again and recommend them to others. Thank you so much.

  • Review 100 (2021-05-04 - Rating: 5)

    I called this plumber at the end of his day and he went out of his way to help me save a buck and solve the problem myself. I eventually decided to use his service anyway and appreciated his punctuality, professionalism and candor with regards to what he suspected my problem was and how to go about fixing it. He suggested improvements to my systems without pushing sales. I would absolutely call this business again!

  • Review 101 (2021-09-12 - Rating: 5)

    Positive: Professionalism, ResponsivenessMike Mascetti is a true professional. His response time is exceptional..I had drain problems on the weekend, and he immediately promised that he would resolve the problem as quickly as possible. Mike puts customers needs first and I would highly recommend him without any reservation, l would not hesitate to call Mike anytime the need arises. A++++Service: Repair sewer

  • Review 102 (2019-12-09 - Rating: 5)

    So, Woke up this morning to a flooded basement. I am a first time home owner and was not quite sure on how to handle the situation or what it was. I called up this fantastic service locally owned family run business. These guys came over and were the most polite friendly accommodating and outstanding repair people and/or plumbers I have ever dealt with in my life. Mind you I operate 14 restaurants and have dealt with a plethora of plumbers and repair people. If youre in need these are the guys to call. I cant say enough how grateful and outstanding everything was from start to finish.

  • Review 103 (2021-09-05 - Rating: 5)

    The service my family received today was absolutely amazing. Great customer service. This weekend would have ended up a disaster without Mascettis service.

  • Review 104 (2021-10-03 - Rating: 5)

    Lifesaver! Showed up at my house within 30 minutes of talking to them on a Sunday afternoon no less! I would highly recommend them to friends, family and anyone looking for a plumber! 5 stars across the board!

  • Review 105 (2020-09-24 - Rating: 5)

    Tenant called that the kitchen sink was leaking so I googled plumbers in the area, Mascetti plumbing came up and was rated as a 5 star business. I called first thing in the morning and Mike was there later that same day. Turned out to be the garbage disposal, he went to buy a new one, came back and installed it. Very knowledgeable, professional, quick and clean! I would defiantly refer them to friends and family.

  • Review 106 (2021-03-01 - Rating: 5)

    The best of the best, came and did exactly what was needed in a clean timely fashion. father and son company i am glad to recommend to everybody.

  • Review 107 (2023-11-09 - Rating: 5)

    Excellent service, very reliable.

  • Review 108 (2021-05-28 - Rating: 4)

    Father and son duo very pleasant, informative, and quick wont think twice about using there services again!!!

  • Review 109 (2022-07-05 - Rating: 5)

    Very nice and courteous did a great job!

  • Review 110 (2019-03-02 - Rating: 5)

    Super job on my clogged drains. They were fast and thorough and didnt charge an outrageous price. I would recommend them anytime!

  • Review 111 (2018-05-31 - Rating: 5)

    I have used mascettiā€™s plumbing for years. They are so polite and knowledgeable. I am very happy with my plumber.

  • Review 112 (2020-12-31 - Rating: 5)

    The plumber who saved šŸŽ„Christmas šŸŽ… Mike Mascetti. It was Christmas Eve eve and and the septic tank inlet got blocked and backed up Mike pinpointed exactly where the problem was with great confidence and being Covid season he was able to give me very accurate step-by-step instructions on how I could fix the problem myself. Everything went according to plan just in time for šŸŽ„ Christmas. Mascetti plumbing is the only plumber I use.

  • Review 113 (2018-06-06 - Rating: 5)

    Very Nice people, very knowledgeable and polite. One time, and did job well done. Will used them again. Thanks.

  • Review 114 (2022-01-25 - Rating: 5)

    Good quality people and very reasonable.

  • Review 115 (2021-10-01 - Rating: 4)

    Good job

  • Review 116 (2023-05-02 - Rating: 5)

    Very professional

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