NexGen HVAC & Plumbing

Located in Torrance, California

Address: 2367 W 208th St Unit D6, Torrance, CA 90501, United States

Phone: +1 310-340-0850

Rating: 4.6

Services

On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-24 - Rating: 5)
Today I had my air conditioner/heater serviced. Ethan was so professional and thorough. He went over everything with me concerning my unit. I was so happy with the service that I received. In addition his manager Ruben came by to check how the service was going. They had such great teamwork. It’s so good to receive excellent customer service. I would highly recommend them to friends and family.

Review 2 (2024-09-09 - Rating: 5)
It was a great experience dealing with Christian E.J today for some clogged drain issues at our rental property.He was very professional and kept me updated throughout the process. He also brought great recommendations for the future to avoid further problems.

Review 3 (2023-06-15 - Rating: 5)
Dustin is a great service tech! He was on time (which is a plus for my busy schedule)... wonderful personality, professional and thorough . He washed out the AC unit and cleaned out dust from furnace and checked carbon monoxide levels.Dustin went above and beyond what was required and I recommend NextGen for service & safety!

Review 4 (2023-07-31 - Rating: 5)
Robbie was extremely helpful and not only he helped us assess our system and outline the solution, we also learned a lot about our system and how HVAC works in general. We love working with him and would recommend him to anyone who needs their HVAC looked at.

Review 5 (2024-09-30 - Rating: 5)
Christian helped me with a clogged kitchen sink. He was super thorough and helpful. He was able to come the same day, which was very convenient. Thanks!

Review 6 (2024-07-25 - Rating: 5)
Robbie came to check the status of my air conditioning unit. He was very professional and courteous while being thorough in trying to identify what was causing my low airflow issue. Will recommend!

Review 7 (2023-06-19 - Rating: 5)
We had NexGen come out and maintain our mini split. Filipe did an incredible job cleaning the machine, not making any mess in our house, checking all the faculties of both the inside and outside units. Very professional and helpful. Will definitely be calling NexGen if we need any maintenance. Highly recommend.

Review 8 (2023-07-03 - Rating: 5)
Great service! Dustin was amazing… he did a great inspection of my unit and reassured me that it was in good working condition. NexGen is my first call for HVAC services.

Review 9 (2024-06-17 - Rating: 5)
Robbie is a true professional and a wealth of knowledge. He kept me completely informed with my system, its diagnostics, and the overall health of my unit. Robbie did not push anything and gave recommendations on things to pay attention to. Robbie will always keep you informed during the entire process if you’re interested or he can also work quietly if you’re not feeling social. 10/10, I will continue to request Robbie.

Review 10 (2024-04-12 - Rating: 5)
Robbie did a great job! Gave me a lot of useful information and insight into my system. Rate 10 out of 10

Review 11 (2023-09-12 - Rating: 5)
We had another great experience with NexGen. Our technician Robbie, was very professional, knowledgeable, and helpful.We were very pleased with the service and level of service we received.Thank You

Review 12 (2023-04-28 - Rating: 5)
Professional and courteous service, hands down. Jesse was great, and so very helpful! Id recommend giving him a call the next time something goes down at the house, give Jess a call!

Review 13 (2024-04-25 - Rating: 5)
My family and were dealing with a financial situation when our hot water heater suddenly died. Shelden, Connor and the crew at NexGen came that day, helped us out with different options and went above and beyond to ensure we got a replacement option that fit our tight budget. They made a loyal customer out of me! NexGen is honest, dependable and can work with you to earn your trust and loyalty.

Review 14 (2024-05-29 - Rating: 5)
Felipe, was an excellent tech!! The service was excellent & fast! Courtesy & very clean. Took very good care of my equipment as well as my house! Will definitely recommend him to my daughter’s & friends!!

Review 15 (2023-08-21 - Rating: 5)
Isaiah is an awesome. Gave plenty of good advise. Quickly built a rapport with my family and his services will be requested again for my HVAC needs. My guy.

Review 16 (2022-04-15 - Rating: 5)
Tyler arrived and he quickly went straight to the point. First he checked power supply at the plug, no power. Then he asked me for an extension chord and plug to that extension. Still not worked. He then released the jam and bang, it worked. But best of all, he did not charge because he felt the job is not worth charging. I can not believe with my own ears. Tyler is an honest man working for an excellent company, the NextGen. Thanks Tyler.

Review 17 (2024-01-20 - Rating: 5)
Had a great experience with this company replacing our water heater and furnace this week. Every one of the people we have dealt with has been pleasant, more than helpful, and knowledgeable. It was a big job, but 3 days after I called for an appointment, everything is installed and running. Its worth every penny.

Review 18 (2023-10-30 - Rating: 5)
Robbie installed a new filter and helped me with my AC. I am extremely happy with his recommendations and his service! A+

Review 19 (2024-01-04 - Rating: 5)
Felipe came and gave us the best service! He is very professional and educated us more with our HVAC unit. Hinestly one of the most friendly people that weve met that serviced our home. Felipe is definitely the one you should look for to give your units a service. He is very helpful and does everything he needs to. He goes above and beyond. Thank you so much Felipe!

Review 20 (2023-11-10 - Rating: 5)
I’ve used NexGen in the past and they’ve been great. But a few days ago SERVICE man Robbie blew me away! He was the most professional, polite, impatient Young man that I have met in quite a while. He makes me want to throw rocks at the smell good plumber! He was very detailed and his explanation of what he was doing and what he was finding in my 42 year old house. Help me raise my HVAC lQ.Robbie as a role model customer representative that any company should be proud to have on their team.

Review 21 (2023-08-04 - Rating: 5)
Felipe was professional, explained everything as he conducted diagnosis and gave great instructions to address issue. I would definitely recommend service to family and friends.

Review 22 (2023-07-25 - Rating: 5)
Felipe came to complete a diagnostic on our ac unit and was more than helpful. He was very knowledgeable and polite. Would highly recommend.

Review 23 (2024-02-15 - Rating: 5)
Technicians Kevin and Andrew arrived at our house within an hour of our call. The gas leak was evaluated by pressure testing, observation and mapping of the property. The source of the leak was found quickly and other possible problem areas evaluated. It was a pleasure to work with such professionals who not only repaired the original problem but contacted the Gas Company to expedite the return of gas services to the property.

Review 24 (2023-09-14 - Rating: 5)
Felipe R is amazing! And so knowledgeable. He explained everything so clearly about our mini split, and warned us about a mold problem that is happening on our blower wheel and air handler. He was friendly, courteous and gave us a wonderful customer experience. Highly recommend NexGen AC!

Review 25 (2023-06-14 - Rating: 5)
Felipe was an amazing communicator. He was polite, answered all of my question with patience. The job was left clean. Great experience

Review 26 (2024-03-03 - Rating: 5)
Just an all around great experience. Our hvac furnace wasnt lighting. Another company tried replacing the surface ignitor and the flame sensor not no avail. We thought it was hopeless and might need a new unit. Patrick H showed up friendly and professional as ever. Was respectful around the house, covered his work boots whenever inside, and just had a great attitude. Patrick read the error code to reveal the issue was a stuck pressure switch. He unclogged the tube leading to the switch and bam. After a 20 minute visit, the system was heating again! Quick fix from a super pro. Im glad I made the call. Thanks guys!

Review 27 (2023-03-30 - Rating: 5)
Jason came to my home to inspect an hvac issue and was very thorough! He actually happened to finish with a job in my neighborhood earlier than expected and called to see if he could come earlier (no pressure though). I was thrilled he could arrive early. He walked me through our issue and quickly provided estimates after calling the office.Overall, he fully went above and beyond. On his way out, we had four large packages at the end of the driveway and he saw me bringing them in and carried them inside for me. Highly recommend

Review 28 (2023-10-03 - Rating: 5)
Overdue review, but Nexgen has an awesome after care service! I’ve had issues with my HVAC and water heater that Nexgen installed for me and whenever there was an issue , I was able to get a technician fairly quickly and they took care of everything under warranty, no questions asked. I can’t think of any other home appliance company that matches their customer service.

Review 29 (2023-07-28 - Rating: 5)
Art, the technician from Nexgen Air Conditioning was very professional!! He was careful, took time to take pictures and explained to me all the issues he observed during the maintenance checkup. They also provide you with the pictures taken during the maintenance checkup. In addition, they provide you with options you can discuss with family for any repairs that maybe needed to keep your system running for years to come.

Review 30 (2023-09-02 - Rating: 5)
I made an online appointment the night before and NexGen quickly the next morning. They had a plumber, Connor, at my home to check the plumbing problem as soon as he was available. I highly recommend this place and will continue to do business with them in the future!

Review 31 (2024-01-10 - Rating: 5)
I wanted to let Nexgen Know how wonderful Felipe is. Ive never had anybody in the house that has been kinder, nicer, taking the time to explain things to me. Hes fabulous, he deserves a big raise. Thank you,

Review 32 (2023-07-11 - Rating: 5)
Vincent was my technician who came out to inspect the heating and ac unit at my residence. He was thorough, knowledgable, and did good a job recommended permanent solutions to my problem. He was reasonable and didn’t try to pressure me into purchasing additional services or equipment. Overall it was great working with Vincent and I would recommend him to those who need their heating and cooling needs.

Review 33 (2020-08-27 - Rating: 5)
The entire experience with Nexgen Air exceeded my expectations. THeir web site made it easy to book an appointment for an estimate. Their staff did a great job of following up after the appointment was set. When I met with Jeff from the Nexgen team he did a great job of explaining my options and more important helping me understand the solution. I never felt sold or pressured in any way. Jeff followed up and shared specific about the company and its culture which weighed into our decision. Once we decided to go with Nexgen the process was straight forward and Jeff worked with us even through Sunday to get us scheduled that Tuesday. When the installers came out they followed all the safety protocols and deliver excellent work. They were very professional you can tell they take great pride in their work. When they were done they did a great job of cleaning up and helping me understand how to use my new unit. Throughout the experience it was clear the culture is to provide excellent work and customer service. Thank you for everything Nexgen.

Review 34 (2023-06-28 - Rating: 5)
Michael came back today to ensure that my AC system was still fully pressurized after his service a month ago. Fortunately it was holding perfectly and there was no charge for the visit.Michael is a professional at his trade and very polite. Will definitely use him in the future.

Review 35 (2023-06-22 - Rating: 5)
Our HVAC unit was due for a routine service inspection and we were not pleased with the last company that came out. We reached out to NEXGEN based on Google reviews and information on their website stating that the $88 inspection and tune-up was genuine and there would be no hidden costs. Our technician was Vincent and he was knowledgeable, insightful, efficient and friendly. Vincent patiently inspected our HVAC system, took photos of his work in progress and carefully explained what he found after his thorough assessment. Although there were several services that Vincent recommended, he was kind enough to prioritize which items needed more immediate attention. There was absolutely no pressure and all of the recommended services were included in the work summary and assessment along with the photos, which will allow my wife and I time to carefully review and work out a schedule for future service. We truly appreciate the service Vincent and NEXGEN provided to us and plan to make arrangements for future service. We enthusiastically recommend NEXGEN.

Review 36 (2024-05-21 - Rating: 5)
Thank you for Felipe R. it was fantastic to have Felipe manage our maintenance and cleaning of our HVAC. I highly recommend using this crew.

Review 37 (2023-06-24 - Rating: 5)
The service call was very thorough and informing. Dustin did an excellent job of servicing the AC along with recommending future maintenance. I’ll definitely use NexGen again!

Review 38 (2022-09-30 - Rating: 5)
I’ve used NexGen on a couple of occasions, and have been happy every time. Manny was an awesome technician. I couldn’t be happier with the professionalism, his honesty and fair assessment of the heater unit he was doing the maintenance for. As a property manager, it’s important for me to have people I can trust, and I plan to have NexGen as the service provider for all the properties I manage.

Review 39 (2023-08-14 - Rating: 5)
Tech Jason cleaned our hvac system on our roof to avoid any problems in the future and recommended what services were going to need in the future. Very friendly and will be glad to call him again. Highly recommend.

Review 40 (2024-05-17 - Rating: 5)
Julio, the Service Technician was on a scale of 0-10, he was a 12.He has great interpersonal communications skills, he’s professional, he’s knowledgeable, and he’s experienced from a technical point of view, he’s comprehensive in his approach to the project which was serving my water heater. Julio presents Nex Gen in an extremely positive light, and he represents the Company extremely well. He took the time to meticulously discuss ever detail of the project.Thanks for assigning Julio this Job!

Review 41 (2022-11-16 - Rating: 5)
I took advantage of NexGens Heating System Tuneup. Edward was very amicable and professional. He answered all my questions and gave me some solid advise on my furnace. He DID NOT try to push me into buying anything else. He did advise me on what I should be aware of, since my furnace was now 20 years old. I appreciated his expertise.

Review 42 (2023-06-25 - Rating: 5)
We bought our furnace from Nexgen last year and just had our Full hvsc system serviced by an amazing technician Dustin. We was very friendly and professional. He even cleaned out all the leaves in our AC unit. Exceptional service and maintenance from Dustin and Nexgen. Thank u!!

Review 43 (2022-02-16 - Rating: 5)
I had Jesse from NexGen come out to look at my electric tankless water heater and was very impressed! Jesse was extremely kind and professional. He was honest and give me warranty information on my current system and even tried contacting them for me! He also gave me information on alternative systems. I will definitely contact them in the future if I need any HVAC or plumbing services! Thanks Jesse!

Review 44 (2023-06-15 - Rating: 5)
Dustin the AC technician from Nexgen was great! He performed a maintenance and cleaning on my 2 yr old Carrier heat pump system. Very friendly and knowledgeable. Thanks for the great service.

Review 45 (2020-11-12 - Rating: 5)
They were on time, very helpful and profesional. I had the first guy come to maintain and clean my central heating system. I mentioned that I was having a few minor plumbing issues. He set up a call and had a plumber come to the house in a couple of days time to assess the situation. Both were great, very knowledgeable and most importantly, they didnt try to sell me anything. They take photos of everything and discuss the issues with you but at no time you fell pressured into having to buy more service. I will use them again.

Review 46 (2023-08-16 - Rating: 5)
Felipe was amazing and very informative with all work completed. Very kind and polite

Review 47 (2020-09-14 - Rating: 5)
I had an absolutely wonderful experience with NexGen. I would recommend them to anyone who needs HVAC service. Our technician was such a nice guy- straight up. Honest. Professional. On time. He waived our service fee for us because he said our unit was working well. We feel really fortunate to have had him and will use NexGen going forward for any HVAC needs and I will be happy to recommend them to anyone!

Review 48 (2022-12-20 - Rating: 5)
Michael was the service technician and he was knowledgeable and thorough and friendly and ethical and pretty much any other positive adjective you could come up with. 100% recommend this business based solely on the fact that they employ someone like him.

Review 49 (2022-10-07 - Rating: 5)
Arnold/Service Tech was professional, responsive, sharp and had great customer service. Glad we met NexGen in 2022! Very pleased. Good dispatch and office too. They walk you through options. Great!!

Review 50 (2023-06-23 - Rating: 5)
Nexgen installed my AC unit a couple years ago and Dustin was just here to maintain and service our unit. He did a great job cleaning the furnace and ac unit. Dustin was very professional and friendly. A pleasure to have in the house. Thanks Nexgen!!

Review 51 (2020-08-18 - Rating: 5)
We received a courtesy call the day prior to and the morning of our service appointment - an example of great customer service. George was prompt and pleasant. He made every effort to protect himself and us by wearing a mask and wore shoe covers while in our house and took them off before he went out. We have a baby so we most definitely appreciated this! Not only did he repair our furnace in less than 30 minutes, but he explained what may have happened and how it was repaired. We were emailed all photos he took prior to and during the repair, including pictures of the part component. We opted in the biannual maintenance plan to ensure that our HVAC unit continues to run optimally. Looking forward to their continued great service!

Review 52 (2022-11-25 - Rating: 5)
I received a/c&heating maintenance service by Manny. His work was very thorough and explained in details of conditions of equipment and works he had performed. Made a couple of suggestions to me which I am considering now. Overall very satisfactory.

Review 53 (2020-11-11 - Rating: 5)
Eddie R. was our tech. He was punctual, knowledgeable, professional and brought up all concerns about our HVAC system. He Offered great deals and was able to negotiate on pricing. Boot covers were on the boots before entering my home and I didnt have to ask, which is great and respectful. Ill be using Nexgen again. Thank you!

Review 54 (2023-06-01 - Rating: 5)
I had NexGen come out to do my AC service through the Hone Depot. Dustin the technician did a very thorough job on cleaning and servicing my AC unit. Thank you NexGen for the great service.

Review 55 (2020-08-24 - Rating: 5)
I work with a property management company and we have used Nexgen Air multiple times at several different properties. We just had them install a new AC system in one of our properties and both the staff and the technician were amazing. They are quick to respond and call back. The people in the office are always polite. The technician is eager to help and give the best solution to the problem instead of the repair that benefits them the most. Thank you for your amazing work Nextgen Air! Our tenant is happy enjoying their new AC!

Review 56 (2021-11-24 - Rating: 4)
Reached out them because of the reviews and google verified business.overall, they are really good.I used their services for fixing my furnace- ultimately I replace furnace as well as ducts (and removing asbestos)Pros.Fast (yes, came fast, quote at the table, made a deal at the table and even finance!)Professional (their teams are very professional and friendly)Transparent (looks like they have own quote system with device, walked through me all. this doesnt mean theres NO HIDDEN COST. cause I do not know about the cost at all)Cons.Too Fast; the team was so good at sales push me hard to sign at the table :)they arranged workers at the same day only one hour back to back. so asbestose team removing it within 30min or less than an hour - I doubt if its not done well.Miscommunication (use different terms); asbestos/ kids/ allergies were the enough topic scared me to reinstall the ducts.They promised me to clean the all asbestos ALL - where the popcorns at the furnace cabinet, ducts, etc. but they meant the only on duct.So I requested them to proof of cleaning up the asbestos photos. sales man said yes but never got the proof nor email back.If you want the work get it done, NexGen is good option.Make a solid contract cause they are not inexpensive...Do want to recommend to do too quick, although your AC or Heaters not working.Do want to recommend to sign it before getting multiple estimates. (although they would offer you FAMILY DISCOUNT, TAX FREE deal)

Review 57 (2023-09-19 - Rating: 5)
We just received a quote today and all went well. Lots of information explained so it’s easy to understand. If the work is anything like the quote process I am looking forward to doing business with them!

Review 58 (2024-03-14 - Rating: 5)
Preston was amazing! Incredibly knowledgeable, went above and beyond, and lovely to talk to! Best service experience thus far!

Review 59 (2023-09-21 - Rating: 5)
Robbie was extremely professional, knowledgeable, kind and great at explaining everything to me. He called before hand and was on time. I would highly recommend Nexgen and Robbie.

Review 60 (2020-11-14 - Rating: 5)
Gustavo was our Tech, this the second time we hire Nexgen to do our A/C and asked for Gustavo because he does excellent work, he is humble and a hard worker, him and his team went above and beyond to make sure they accommodated to our schedules. Also I feel I got a very competitive price for the work.Overall I Highly recommend Nexgen.

Review 61 (2023-07-01 - Rating: 5)
Dustin was awesome, very friendly, thorough, and taught me about my system. Gave me good suggestions for more efficient use of existing unit. Did full inspection, clean up, and tuning. In depth reporting.

Review 62 (2020-09-02 - Rating: 5)
Very professional service. Called them originally because our AC went out and we read good reviews. They serviced our AC during COVID shutdown, and very professional about all of that. Wore mask, shoe covers, wiped down iPad. In addition, just watching him rewire our AC, I could tell the tech really took pride in his work. Fixed in ~2 hours. Couldnt have asked for better service.

Review 63 (2020-09-02 - Rating: 5)
Sales person was great, he helped us decide on the size of the unit and where it should go. The installers were very efficient and easy to work with, the whole job was completed in a few hours. Very satisfied with this company and their employees. Would highly recommend this company.

Review 64 (2020-08-18 - Rating: 5)
I was in the market for new AC installation. Nextgen was one of the companies that responded right away. I was only available on a Sunday that week, and an estimator (Bill) was willing to come in on a Sunday. Bill came in on time, friendly, considerate about bringing in his shoes from outside and made sure that he put on shoe covers before coming inside my house. He listened to what I wanted and gave me a quote for a split type system. A couple of friendly installers came by in a couple of days. We started talking about central air vs split and I told him that central AC was a few more thousand dollars. Juan suggested trying to talk to his boss to see what they can do. About 15 minutes later, Bill called to tell me that the owner okayed for them to install a central AC for the same price. I was very happy with the news. After 2 1/2 days of work, the new install central AC was done and was working very good. The installers were very friendly and courteous and was careful to keep everything clean inside the house. Just yesterday, a Nextgen electrician (Joey) came to install the electrical panel upgrade which was part of the contract. Same thing with the other employees, Joey was friendly and courteous. He was also neat and made sure that everything was kept clean before he left. They are highly recommended by me. Do not hesitate and give them a call now.

Review 65 (2023-08-04 - Rating: 5)
Felipe was very professional today and helpful. Highly recommend him.

Review 66 (2022-06-06 - Rating: 5)
I purchase my AC/Heating unit 10 month ago. I have received excellent customer service. Bo came out twice to tweak the system. This company and Bo are great! You will not be disappointed with their customer care / service.Way to go Bo ! you are the BEST.

Review 67 (2020-10-09 - Rating: 5)
Roger was very customer friendly, he got the job done in a timely manner and was more than professional. Its very hard to find people nowadays to do good work, be honest and go above and beyond. Roger showed the reflection of the company because Roger is great and so is the company. Thank you for the great customer care.

Review 68 (2023-06-28 - Rating: 5)
I dont normally leave reviews but Art and Ryan went ABOVE and BEYOND of what was expected. I would call them again in a heartbeat. I rate them 15/10. Keep rockin.

Review 69 (2020-09-23 - Rating: 5)
Our AC was not working and calling Nexgen Air was the best decision we could have made. Our service technician, Steve Arias, was a pleasure to deal with. Steve was on time, he fully explained the issue with our system and provided a solution. At no time did I feel pressured by Steve, as a matter of fact, I truly felt that he was looking after my best interest and not just trying to upsell me with options that I did not need. I would recommend Steve Arias and Nexgen Air to all my friends and family.

Review 70 (2024-04-11 - Rating: 5)
Felipe was very professional great service and great work.

Review 71 (2024-03-25 - Rating: 5)
Duncan was super courteous and took the time to explain what process he was doing to ensure the efficiency of our furnace.

Review 72 (2023-05-11 - Rating: 5)
Thanks to Dustin for awesome service! He was very informative, clear, and finally helped me understand the issue so it could be fixed after a bunch of other dead ends. Highly recommend!

Review 73 (2020-09-01 - Rating: 5)
Great company, Im a property manager for an apartment complex and Ive hired them a few times and are my go to AC repair company. They are alway on time and are very professional. George and Johnny are two great AC technicians. Also their office staff is top notch in getting everything scheduled and communicating with the technicians.

Review 74 (2020-10-03 - Rating: 5)
Kevin Volk and George Ramirez were so professional and thorough with the inspection of our AC and furnace system. They were very pleasant and polite and both provided explanations of our problems with photos and videos of the current condition of our old system. We got the run around from OTHER AC service companies but NEXGEN did exceed our expectations!They also love Dogs which was great because our Beagle and Poodle always get excited around new faces but the guys didnt mind.Thanks so much!

Review 75 (2020-08-20 - Rating: 5)
NEXGEN did a great job on the AC installation, completing everything timely and completing the work with ease. They made sure I was completely satisfied.Then the heat wave came and we were away for a day with the AC off. Came home to a 90 degree house, so we cranked the AC full blast. It took awhile to cool down so I texted the owner and he had Ruben at my house within the hour. Unbelievable service!Ruben again took the time to measure airflow and temperature at every vent. Looked at ambient temperatures and environment and provided tons of information, suggestions, advice, etc.The level of service at NEXGEN is next level! Bar none. The best. I have ready recommended them to others who have used their services and have the same great feedback.

Review 76 (2020-09-04 - Rating: 5)
Even though I decided not to get the AC installation due to my current financial situation, I have to say, the 2 gentlemen that came out for the estimate were so nice, professional, and knowledgeable that I have to give my feedback(and I hardly do reviews). Art and (sorry I forgot the other guys name) answered all of my questions and were super friendly! I would definitely due business with them if the opportunity arises! :-)

Review 77 (2023-03-18 - Rating: 5)
I had a great visit from Nexgen and Eddy P. to fix my mini-split system. It just needed a little TLC / cleaning but its now humming! I would highly recommend Eddy and Nexgen to anyone reading this right now.

Review 78 (2020-10-16 - Rating: 5)
We have used Nexgen now for Air Conditioning, heating and now they will be installing a de-humidifier system for us. Also replaced a garbage disposal and will be fixing a water leak. They are professional, efficient, on time, courteous, friendly, very enjoyable people to be around. We think the world of them and will recommend them to everyone who needs this work.Nancy and John Larsen

Review 79 (2020-08-26 - Rating: 5)
Nexgen sent Ruben over to my house to take a look at my ac system for ducts and vents. Fantastic technician. He went over the my main concern, and helped to to understand what is problem. Would highly recommend this company and their excellent techs.

Review 80 (2023-07-19 - Rating: 5)
Jason was great! He was very informative, answered all our questions, and provided different options and ways in which he could work with us to fix our issue.

Review 81 (2020-08-14 - Rating: 5)
A technician (Bill) came out to give me estimates. He was early, but checked to make sure that was ok. He listened, checked my home & explained the options to me - no sugar coating or trying to sell me one or the other. Then within a couple of hours he had quotes ready & had emailed them to me. It was so refreshing that he didn’t take up needless time trying to sell me on things, then followed through so quickly.

Review 82 (2024-04-15 - Rating: 5)
Jonny V was the best! He was very detailed in his explanations and very knowledgeable. Highly recommended!

Review 83 (2020-09-25 - Rating: 5)
The company stood by their quote and commitment. System works well, equipment is excellent and as much difficulty they had with my HOA, they stood by and completed as they promised. I highly recommend. I need to add to a unit I already have, in Joshua Tree area. I wish they installed in that area. It’s my only regret, they don’t install in that area!

Review 84 (2022-12-16 - Rating: 5)
Patrick from the Anaheim office was excellent! He was on time, friendly and professional, and quickly diagnosed the issue with our heating system. Thanks Patrick!

Review 85 (2023-12-20 - Rating: 5)
My tech, Felipe, was very knowledgeable on the system for my heating unit. Asked question and he answereed with hestations. Great Tech who is knowledgeable and friendly.

Review 86 (2020-08-27 - Rating: 5)
Andy came to our place to check out a recent HVAC installation (completed in January by NexGen) that had raised a flag during a home inspection. He was on time, courteous, and quickly made minor adjustments to satisfy the (frankly overzealous) inspectors demands. Would absolutely use these guys any time I need HVAC related services!

Review 87 (2024-10-12 - Rating: 5)
Christian was very thorough about with the plumbing upgrades I need and the best price options available

Review 88 (2020-09-15 - Rating: 5)
OMG! David was awesome! David was professional, knowledgeable, friendly & down-to-earth! I will have a new air/heating unit installed this Wednesday! I highly recommend this company for any one looking to purchase an air/heating unit! NeXgen ROCKS!

Review 89 (2020-09-30 - Rating: 5)
Service was repair of electronic air cleaner. Serviceman (Johnny) was polite, knowledgeable, and extremely patient as we peppered him with numerous questions not just on the air cleaner but our entire HVAC system. Although we generally do not sign up for service contracts, after our very positive experience with Johnny we immediately did so with NexGen.

Review 90 (2023-07-22 - Rating: 5)
Mike A is very professional and proficient.I hope heis assigned to our service calls in the future.I highly recommend him.

Review 91 (2022-03-01 - Rating: 5)
Patrick, the technician, was early to the appointment. He was professional, explained the repair, and was friendly. I will absolutely use NexGen and Patrick when the next repair or service is needed. The repair cost was affordable.

Review 92 (2023-04-25 - Rating: 5)
Our service technician Adrian was excellent. Highly recommend this company. Came out immediately when called. 5 star company.

Review 93 (2023-01-24 - Rating: 5)
The moment I spoke to a person over the phone thy were very courteous. Answered my questions an was able to make arrangements for someone to be here on the day I could be. Very respectful an knowledgeable on the work that needs to be done. Thank you an will be in touch

Review 94 (2024-02-21 - Rating: 5)
Victor the service technician was completely thorough and knowledgeable. I highly recommend them for your heating and AC needs

Review 95 (2023-01-29 - Rating: 5)
Jose was professional, polite and was able to answer my questions. They have serviced my HVAC many times always reasonable and on time. Definitely recommend.

Review 96 (2023-06-13 - Rating: 5)
Dustin from Nexgen was great. He was very friendly and professional. An asset to the company. Thanks Dustin and Nexgen

Review 97 (2022-11-21 - Rating: 5)
They replaced a faucet and repaired a toilet for me. They were quick, clean, friendly and professional. I’ve used them before and works definitely use them again.

Review 98 (2020-09-11 - Rating: 5)
Andy came out and provided exceptional service. Took his time making sure my systemWas working and spent some time educating me on my system. Andy was great and went above and beyond with top notch service. Thank you Andy!!

Review 99 (2020-09-11 - Rating: 5)
The project manager was very professional. Very good knowledge of the systems. Very friendly and nice behavior. I enjoyed our meeting. Hopefully we can start the work soon.

Review 100 (2020-08-24 - Rating: 5)
I scheduled a visit by NEXGEN to give me a quotation for a AC replacement. Bill called to say he was on his way, arrived on-time, and was very professional! While I haven’t made a decision, I will certainly give them consideration.

Review 101 (2023-08-09 - Rating: 5)
Felipe was a great guy, very professional!

Review 102 (2020-11-07 - Rating: 5)
Rubin was fantastic!! Polite, knowledgeable, professional and does his job with integrity and passion. I will most definitely be using NexGen for anymore heat/AC/plumbing needs.

Review 103 (2023-09-12 - Rating: 5)
Robbie is the best ,he explained every that was going on first,he inspected everything ,he is honest, and I would definitely recommend his services to everyone

Review 104 (2022-09-12 - Rating: 5)
Great service and very reasonable pricing! My technician Connor was super knowledgeable and helpful. I would definitely use NexGen again.

Review 105 (2023-05-08 - Rating: 5)
Dustin did an amazing job turning up our system! Extremely friendly, knowledgeable! Excellent service!!! Thank you, Dustin #Nexgen!!!

Review 106 (2023-07-16 - Rating: 5)
Mike A was awesome he was extremely professional and explained everything and walked us thru the steps and made sure we understood all of our options

Review 107 (2023-03-24 - Rating: 5)
Manny was easy to work with and got the job done quickly! I’ve been using them for a while now and they never disappoint.

Review 108 (2022-12-23 - Rating: 5)
We have used Nexgen for several services over the past couple of years. Always responsive and professional. Definitely recommend them.

Review 109 (2024-02-12 - Rating: 5)
Michael the tech was very helpful in discussing my options to address our plumbing issues

Review 110 (2024-01-04 - Rating: 5)
Felipe was great, detailed work, came on time, very professional. Highly recommended.

Review 111 (2024-04-27 - Rating: 5)
Johnny and Felipe were awesome and super helpful. A pleasure to with work

Review 112 (2023-09-14 - Rating: 5)
Jason did a great job explaining the issue with our zoning board issue. Very pleased with his work.

Review 113 (2023-06-25 - Rating: 5)
Everything was great with whole process of explanation and discussion, management and financing! Jason. Lopez was wonderful for whole time!

Review 114 (2022-10-18 - Rating: 5)
As usual the company representative was on time, efficient, quick and friendly. This was our annual heater maintenance in advance of the colder months ahead.

Review 115 (2024-04-21 - Rating: 5)
Felipe was fantastic. He is honest and very friendly!

Review 116 (2023-07-26 - Rating: 5)
Jason was very courteous and explained all the A/C checks he performed. Great Service!

Review 117 (2023-08-25 - Rating: 5)
Great service. I’m glad they could help.We’ll definitely recommend them if anyone ever asks

Review 118 (2020-08-15 - Rating: 5)
This company is more than willing to work with your budget and time frame. Everyone is friendly and courteous. They’re very accommodating to making appointments according to your schedule

Review 119 (2020-10-15 - Rating: 5)
Really impressed with how professional Chris was. Appreciated the honesty in evaluating my system. Also great care was taken to wear mask and gloves the entire time.

Review 120 (2020-08-22 - Rating: 5)
Had an issue with the fan motor. Ruben ordered a new one and repaired it quickly. He was friendly, knowledgeable and didnt pressure me on the solution.

Review 121 (2024-06-06 - Rating: 5)
Art from NexGen was here this evening 06/05/2024 and performed tune up of our Air Conditioning and Heating unit. He was very knowledgable of the trade, courteous and did an outstanding job. I would recommend NexGen to all as they had been great in keeping our unit in top notch condition for many years. Hats off to the team and really appreciate your service. Thanks a lot.

Review 122 (2024-04-03 - Rating: 5)
Excellent service and price. Professional and got the work done. Would recommend.

Review 123 (2020-09-26 - Rating: 5)
My ac didn’t work for few days, call around to get same service, they’re came just few hrs. Thank you Rubin for making my weekend comfortable. You guy earn my business.

Review 124 (2024-04-09 - Rating: 5)
$88.00 special plan. Jose was very nice and professional. Needed a few other things that Jose took care of.

Review 125 (2023-05-12 - Rating: 5)
Manuel was great. On time , got the garage disposal cleaned. Used booties . Nice feature

Review 126 (2020-08-11 - Rating: 5)
My Rep Ryan was very friendly, polite and informative. He provided me with all the information I needed and my best options for my home. I really appreciate all his help.

Review 127 (2023-04-11 - Rating: 5)
Patrick Cordova was very helpful, honest great technician.Unfortunately my HOA is not allowing work to be done .Thank you

Review 128 (2023-06-20 - Rating: 5)
Really good customer service and very friendly and helpful!

Review 129 (2023-06-26 - Rating: 5)
Felipe was very informative, polite, personable and professional. We give him 5 stars ++

Review 130 (2023-08-09 - Rating: 5)
Felipe was such an excellent guy!

Review 131 (2024-03-05 - Rating: 5)
NexGen was very prompt and responsive to what needed to be done to fix our plumbing issues

Review 132 (2023-04-14 - Rating: 5)
Intuitive online scheduling, quick service, knowledgeable and professional service providers. I highly recommend NexGen Air!

Review 133 (2023-04-25 - Rating: 5)
Brandon was our tech. He was very professional, knowledgeable, tidy, and friendly.

Review 134 (2023-05-19 - Rating: 5)
Excellent all around. Service provider, Dustin, was very professional and explained everything he was doing and completed.

Review 135 (2023-08-16 - Rating: 5)
FELIPE R. Was fantastic honest ,friendly ,professional and courteous, I recommend Nex Gen and ask for Felipe R. You will be impressed

Review 136 (2024-02-13 - Rating: 5)
Polite and efficient as they worked. The technicians were excellent communicators.

Review 137 (2022-09-20 - Rating: 5)
Gus and his crew were excellent im every way. I would not hesitate to recommend.

Review 138 (2023-07-21 - Rating: 5)
The technician that came to see the problem was very professional and knowledgeable. I have used this company in the past and will certainly use them again.

Review 139 (2023-07-04 - Rating: 5)
Dustin was excellent!!! Thanks Nexgen

Review 140 (2024-05-31 - Rating: 5)
Awesome service. Felipe was great.

Review 141 (2024-04-06 - Rating: 5)
Felipe was awesome! He was on time and very very helpful. He told me exactly what was wrong with my heater and was so nice. I will definitely recommend him the next time we need services

Review 142 (2023-07-06 - Rating: 5)
Tech jason Lopez came out to service my air conditioning was very professional.

Review 143 (2020-10-03 - Rating: 5)
Everything runs smoothly with this company. They have the most professional individuals working there. I was informed and taken care of promptly. Thank you all.

Review 144 (2023-01-09 - Rating: 5)
Theshawn was a pleasure to work with, he was professional and very knowledgeable of his work.

Review 145 (2023-04-23 - Rating: 5)
Art is a real caring polite servicemanand I will look forward to doing businessagain with this company

Review 146 (2024-03-05 - Rating: 5)
Our 10 year old heater broke down for good. We were hoping to just repair it but parts are expensive. We opted to buy a new heater. We are happy with the installation, heater, and customer service at NexGen. In fact, we are happy with every employee that we have come into contact with at NexGen, from the office staff to the installers. I highly recommend this company.

Review 147 (2024-01-10 - Rating: 5)
Really knowledgable crew. Spot on with accessing the problem and providing a cost effective solution. Thank you!

Review 148 (2023-12-29 - Rating: 5)
Professional, knowledgeable and excellent service! I hired them to clear my drain from the laundry. Great communication and updates on arrival time. They successfully cleared the pipe and patiently waited to make sure everything was working great before they left. I would definitely hire them again.

Review 149 (2023-08-05 - Rating: 5)
Technician came on time and was very professional. Simple diagnosis and problem solved!

Review 150 (2020-11-07 - Rating: 5)
Sal was the person that did our inspection. He was very courteous. He was very informative.

Review 151 (2023-07-09 - Rating: 5)
Dillon did and excellent job and did everything ima. Timely matter.

Review 152 (2023-11-16 - Rating: 5)
Victor was very timely and considerate of our no shoes home

Review 153 (2020-10-01 - Rating: 5)
Johnny V was on time, did great work, and was very patient and informative with my hundreds of questions!

Review 154 (2024-06-17 - Rating: 5)
Felipe was excellent . Highly recommend

Review 155 (2023-05-19 - Rating: 5)
Very professional I would recommend them to everyone, Micheal was very helpful and informative

Review 156 (2023-06-29 - Rating: 5)
Felipe was excellent and provided all the information I needed.

Review 157 (2022-06-03 - Rating: 5)
Vincent was incredible. Very friendly and did great work

Review 158 (2023-10-19 - Rating: 4)
Armando was professional and knew what he was doing. Completed the tankless water heater flush and inspection as expected. Only negative was that he arrived a day earlier than the appointment. I happened to be at home at the time so in the end it worked out fine.

Review 159 (2022-11-09 - Rating: 5)
They came for an estimate for services. They were in time, professional and knowledgeable.

Review 160 (2020-09-24 - Rating: 5)
Awesome service. Which, for NexGen, Im finding is business as usual. Professional to a tee!

Review 161 (2024-05-03 - Rating: 5)
Respectful and quick. Thanks for all you do!

Review 162 (2023-07-05 - Rating: 5)
Dustin was a breath of fresh air. Not only did he do the service but he also thought me the ins and outs of the heating system.But his personality was the the best.Take care of him.

Review 163 (2023-07-21 - Rating: 5)
Technician Jason Lopez did an outstanding job of explaining the issues and options to fix our broken AC equipment. There were a number of components that needed attention, including the replacement of our thermostat system, and Jason also gave us helpful advice on how to improve the environment around our HVAC system that would benefit the equipment and lower our cooling and heating costs. Good job.

Review 164 (2022-11-22 - Rating: 4)
I believe they were high priced for what they charged for the tankless water.

Review 165 (2023-07-18 - Rating: 5)
Nexgen sent us an excellent repair man. Michael diagnosed the issue with our AC in a prompt and professional manner. Michael explained everything he was doing and he had a pleasant manner about him. He is a credit to Nexgen and I will not hesitate to call again should the need arise.

Review 166 (2020-11-25 - Rating: 5)
Excellent service and knowlegable reps and technicians. A bit pricey but well worth it.

Review 167 (2023-06-19 - Rating: 5)
Excellent service. David and Adam came right away. They explained each step as they worked. They also were honest about pricing and what I could do myself. They uncloggged my toilet very fast. I would recommend Nexgen to everyone.

Review 168 (2022-11-08 - Rating: 5)
Adrian was on time, processional, and courteous. A++

Review 169 (2023-07-25 - Rating: 5)
Mike came to my house. He suggested advice did everything perfect. And now everything is on the up-and-up, thank you, Mike.