Payless Water Heaters & Plumbing

Located in Thousand oaks, California

Address: 1800 Berkshire Dr #1805, Thousand Oaks, CA 91362, United States

Phone: +1 805-491-4453

Rating: 4.9

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Comments

Review 1 (2025-01-02 - Rating: 5)
Payless Water Heaters was awesome from start to finish. Admittedly I shopped around to find the best price for a new water heater in my area. They beat the best price I found and were very accommodating. Then the next day David came and installed our brand new unit. He was fast and efficient and friendly. I highly recommend Payless if youre looking for a new water heater for your home.

Review 2 (2024-10-11 - Rating: 5)
Daniel D did a fantastic replacing my 20 years old leaking water heater. he is polite, put no pressure on me, explained to me every things in details in way that I understood. Pricing was well presented.Even though, I had no plan in replacing my water heater that day, I did feel that i received the right advice and did the right thing for my selfDaniel D works diligently all day to complete this job and this was not an easy work. I do have stairs and the water heater is 50 gallon!!Daniel D was pleasant , friendly and extra professional the whole time.He left my place clean. and I am a happy customer, now with no water heater stress!!! Thank you !!I must also compliment the whole process1) the lady answered politely the phone ( not voice mail) , asked me the pertinent questions , managed to get me an appoint the same day ( unbelievable ?) between 9Am and 11Am2)The phone call is then immediately followed up with written material text and email ... very professional !!3) then I received the courtesy phone that the tech will arrive at 10:55. ..Really appreciated . The a text/ email with the technician picture . Nice !4) and Daniel D arrived exactly at the time indicated . On Time ! I guess famous LA traffic that make every one late, does not apply toi Daniel D truckExcellent time management !Payless Water Heaters & Plumbing ... You are doing VERY GOOD HIGH quality process in managing the client who is probably stressed and grumpy about their leaking Water HeatersThank you , I definitely recommend Payless Water Heaters & PlumbingAlthough for my part I hope i will not see any of you for the next 15 years .Best

Review 3 (2024-10-05 - Rating: 5)
Carlos was our tech. He was on time, fast, clean and hauled our old junk away. I definitely would recommend this company.

Review 4 (2024-12-01 - Rating: 5)
Jose was very upfront with the service my water heater needed and how to take care of it moving forward to prevent issues! He did a great job with his work was very clean and organized and I would recommend him to anyone looking for anything your water heater needs!

Review 5 (2025-01-02 - Rating: 5)
The reception who answered the phone was very kind, and Was able to have someone come out the very next day, which was a Sunday. I was totally for the last week out of Any type of warm water. I had moved into this house a few months ago, have a tankless water heater and had to call another companyThrough The Insurance, that I had for buying the home. They took forever and couldn’t diagnose it at all. Felt the water and they said everything‘s fine it’s warming up feel. I had no idea since it was a new Home to me. I thought maybe the water was Just normal at lukewarm. I had to pay A fee the insurance company to get anyone to come out. And when it happened again, no hot water! No lukewarm water!it took so much time to get someone to come out and I was having Company and I couldn’t wait any longer. I found pay less online. And they were able to get someone out right away. Dave spent a lot of time trying to figure out if there was any way to fix it. And came to the conclusion that I needed a new system. he worked with me on the price and his manager also ! and was very empathetic to my needs financially . Dave spent the day working by himself, putting in the new system . Dave was extremely Detailed with his work. I was lucky they had a new tankless water heateron the truck. I couldn’t believe that I was able to get it in the same day . Dave, the technician-spend about 8 1/2 hours on the putting the new system in. And I so appreciate it that Dave.worked with me on a price which was extremely helpful. So lucky so lucky I was to have found an honest company that was very kind and took into our account the price and was able to do the job in the same day as I was having company coming in and really needed to get this fixed immediately. Highly recommend this company!

Review 6 (2024-01-31 - Rating: 5)
David H. was great! On time, professional, showed us several options without any pressure or sales hype. David was respectful and considerate to our day and was able to install a new water heater within a few hours. Its great to know we have a 12-year warranty and a quality water heater plus extra safety measures like auto water shutoff. Yes, its a bit more expensive to get the best quality water heater out there, but in the long run, its worth it. We highly recommend Payless Water Heaters and especially David H. Thanks!

Review 7 (2024-06-20 - Rating: 5)
Really impressed with our new water heater installation that was done by Juan. It was a relocation job and he handled it like a champ! He worked late every day and left our place nice and clean both days. He was extra careful with remembering to wear his booties indoors as we dont wear shoes in the house. Everything looks professional, he even shortened the pipes where the old water heater was located. He took the old clunker out and now we have more storage space. So happy to have gone with Payless Water Heaters and Plumbing. I can tell they really value their customers as they were able to honor an old quote I had gotten. So happy we went with them! So lucky Juan was our technician, he has a great attitude and very skillful!!Update: Joanne from the office was so helpful in scheduling our inspection. Of course it passed since it was a job well done. She was very kind and a pleasure to talk to. She followed up with us and made sure it all worked out. I would recommend this company 💯!

Review 8 (2024-07-15 - Rating: 5)
David from Payless Water heating came and took care of our water heater. He was very nice and helpful. He put a new one in right away and he did a great job.

Review 9 (2024-12-10 - Rating: 5)
David H. from Payless Water Heaters & Plumbing came to replace my water heater. He was very nice, professional, on time, knowledgeable and patient. We liked him a lot and would not hesitate to call him back or recommend him to everyone!

Review 10 (2024-07-28 - Rating: 5)
Jose did an amazing job. He did a thorough check of my heater, asked questions and showed his expertise from the start. He went over all my options and I never felt pressured. It was clear he wanted me to be happy with the work, no surprises. We settled on a plan and a price and he got immediately to work. The setup in my garage was tight, and we found some leaky pipes when the heater finally came out but Jose replaced those and installed a new heater and did an amazing job. I am super grateful to him and Payless for showing up the next day and getting immediately to work. Can’t recommend highly enough.

Review 11 (2024-12-20 - Rating: 5)
Jose was friendly and installed our water heater as quickly as possible. He gave us his best advice on all the options Payless Water Heaters had to offer. And we feel it was the best option for us at the time. Thank you.

Review 12 (2024-08-02 - Rating: 5)
We spoke with Mike at Payless Water Heaters and he was able to answer all of our questions and concerns about getting a new water heater. He really had a lot of information that we didn’t know about and it helped us make our decision on what water heater to get.The young gentleman Daniel who came to install the water heater was fabulous. He was on time, worked diligently and had the best manners I’ve ever seen. He didn’t even take a break, he worked so efficiently and cleaned up so well after himself, it was great!Daniel should be in charge of training employees as he was super knowledgeable of his job and his kindness and manners were outstanding!

Review 13 (2024-01-27 - Rating: 5)
In all my years as a homeowner I have never had such diligent, respectful, and incredibly skilled technician as Daniel Mireles with Payless Water Heaters. He performed an absolutely beautiful installation and my wife are very happy with our new water heater and highly

Review 14 (2024-10-01 - Rating: 5)
Very professional from start to finish. Evan was very knowledgeable in the best water heater system for my home square footage and they completed the job in a timely manner. Also was really nice that Evan also came by for the city inspection weeks later. Shows the commitment to his work and relationship with the customer.

Review 15 (2024-08-25 - Rating: 5)
We had a very good experience with payless water heaters & plumbering. They came out to give us a price on a tankless water heater and there deal was so good we said yes to the purchase. He put it in right then and we had a tankless water heater working in our house within a couple of hours. The technician did a great job and he got everything done immediately and it all works great.

Review 16 (2024-05-06 - Rating: 5)
Had this company work on my parents house a few months ago so now my water heater went out I decided to call them once again.Ebelin came first for the quote and was very friendly and personable. Then David H. Came out to install the new heater. He was the same gentleman that worked on my parent’s house. He was very friendly and worked fast and did EXCELLENT work! Thank you!!

Review 17 (2024-05-10 - Rating: 5)
Danny is an above and beyond water heater specialist. He is very knowledgeable, professional and has assisted us in deciding the right water heater to suit our needs and budget. We ended up going with the tankless model with (hopefully) a rebate from SoCalGas. He did an awesome job. We will definitely recommend him to family and friends, and will use his services again for our outdated AC system in the very near future.

Review 18 (2024-09-25 - Rating: 5)
Fantastic experience with Payless. They came out, diagnosed, and replaced our broken water heater in one day. Called them at 8:30 in the morning, they showed up a couple of hours later, installed a new tankless water heater beautifully, and cleaned up spotlessly afterwards.HIGHLY Recommended!

Review 19 (2025-01-08 - Rating: 5)
The technician was on time, and performed the work professionally and in a surprisingly short amount of time. I would gladly recommend this company to family and friends.

Review 20 (2024-07-10 - Rating: 5)
Daniel was here as scheduled and did an immediate estimate for replacement of our OLD water heater. Because of the age of the past installation there were many upgrades required for code enforcement. Payless pulled a city permit and Daniel started to work.Daniel worked and completed the complete installation and clean up in a two hour window. He explained all the operation of the new unit with patience and expertise.In about one hour we were taking nice hot showers.The price was competitive and the unit has a 9 year warranty.We are happy with the experience with Payless and Daniel and recommend their service.

Review 21 (2024-07-16 - Rating: 5)
Darren came to fix our water heater. Everything went perfectly from the first call to the office. Everyone was polite and professional. Darren worked diligently and explained everything. I’m sure I asked some questions twice! He would simply explain it again! Very impressed with his workmanship and the company.

Review 22 (2024-08-05 - Rating: 5)
David was my technician and he is absolutely fabulous! Polite, handsome, smart, fixed my problem in two minutes. When I have to replace the heater, David’s the man who’s gonna do it

Review 23 (2024-08-01 - Rating: 5)
Jose did a magnificent job. He explained the choice of different water heaters and was very patient and courteous. An overall positive experience .

Review 24 (2024-06-25 - Rating: 5)
Excellent service and reasonable price. My Noritz tankless water heater had been shutting off and displaying error codes. They responded promptly after I called, and they set up appt next day. Carlos showed up on time and completed the maintenance efficiently. I will use them again.

Review 25 (2024-07-19 - Rating: 5)
Evan was very helpful with great knowledge of my water heater. He found the problem and fixed it. He gave us future information on products. We will look into at a later date.

Review 26 (2024-12-15 - Rating: 5)
Great customer service. Jose was thorough and informed me what the issue was with our water heater and provided estimates for the work.

Review 27 (2024-05-29 - Rating: 5)
David from Payless Water Heaters did an excellent job replacing my unit.He clearly explained all options, was efficient and professional.David thoroughly checked and ensured that everything was in proper working order before leaving.Office staff followed up before and after visit.I highly recommend David and Payless for your water heater needs.

Review 28 (2024-07-05 - Rating: 5)
Jose was very detailed with the different package options. At first I was hesitant to contract their services but Jose explained the benefits of contracting an experienced company to do that. I opted for their service and installation. I am so happy I did that. The work was very professional. I highly recommend Jose as your next sales, service and installation professional.

Review 29 (2024-09-03 - Rating: 5)
Danny was extremely helpful and honest. He took the time to answer all of our questions. We will definitely be calling Payless again :)

Review 30 (2024-04-08 - Rating: 5)
If you need a new water heater pronto, Payless will deliver. Called them at 10:00AM and had a new water heater installed and ready to go by 3:PM. Carlos did a great job and was very helpful. I chose the least expensive option and they gave me an upgrade from a 3 year warranty to 6 years for no extra charge. Highly recommend.

Review 31 (2024-08-09 - Rating: 5)
Office staff spoken to on phone were informative and clear. Technician arrived promptly and descaled the tankless water heater in an hour or so.

Review 32 (2024-08-07 - Rating: 5)
Jared was professional in every respect. Explained our options and made honest recommendations. Finished the job in promised time and explained his activities completely. A true pleasure to deal with.

Review 33 (2024-04-20 - Rating: 5)
I just had a new hybrid heat pump hot water tank and whole house pressure regulator installed by Payless. Pricing was highly competitive and the office and service personnel were outstanding. Special thanks to the installer Juan, who cheerfully went through extra effort to get the finish details in line with my requests.

Review 34 (2024-05-15 - Rating: 5)
Danny C. was friendly and efficient. He determined that changing the thermostat would prevent the water from overheating. We added an expansion tank when the water overheated, previously. Were praying the new thermostat will do the trick! They do stand by their work! Danny C. was prepared, knowledgeable, and completed the job quickly. This company has wonderful employees, both on the phone and in person. Thank you Payless Water Heaters!

Review 35 (2024-02-28 - Rating: 5)
David was very knowledgeable and informative regarding our tankless water heater. Not only did he fix the original problem we were having, he also flushed out the water heater; something we THOUGHT another plumber had done a few weeks ago! He tested our 20+ year old regulator and saw that it was not within the safe parameters, so he replaced it quickly and efficiently. He was friendly and we felt very comfortable with everything he was doing. Great job!

Review 36 (2024-11-24 - Rating: 5)
Jose was excellent in resolving our water leak and replacing the water heater. Highly recommended!

Review 37 (2024-05-21 - Rating: 5)
Juan is very knowledgeable and descriptive. He has a great disposition and is very professional and personable. He is a master of his craft as well. He did a great job and the company was also excellent in providing all necessary assistance and setting the appointment in a very timely manner. This is a 5 STAR COMPANY - Highly recommend!

Review 38 (2024-10-21 - Rating: 5)
Great service Danny knew what the problem was right away, he gave me choices and the repair was done quickly and it was affordable. I feel I can trust this company.

Review 39 (2023-12-15 - Rating: 5)
Technician arrived exactly when they said he would. He was polite, and knowledgeable. He applied an online discount I saw on the website. Would definitely recommend.

Review 40 (2023-11-28 - Rating: 5)
Very prompt and thorough service. I called late evening and had an appointment the following morning to review my options. There are levels of packages to fit any budget with the built-in warranties the Payless Water Heaters support. The tech was very kind and knowledgeable. The work was clean and I’m very pleased with the company as a whole. A very positive experience and would recommend Payless Water Heaters to anyone. It’s a top notch family run business that takes pride in your overall experience. They have financing options as well.

Review 41 (2024-02-26 - Rating: 5)
My water heater started leaking on a Friday and knew it would be at least Monday before I could get someone out to my home. I looked at 3 other vendors and Payless was the only one that could be here on the weekend. The appointment was for 9 am but they had to cancel and rebook for 2 pm due to an employee calling in sick.David H. was at my house by 2 pm. He was very patient and was able to answer all of our many questions. He’s very knowledgeable and gave us all the various options. We decided to go with the tankless option and he was very thorough with explaining all the details of the installation process including all the gotchas. He worked the entire afternoon and into the night.The work was excellent and I am very pleased with the results. I would highly recommend Payless and David H. to anyone having problems with their water heater.

Review 42 (2022-09-24 - Rating: 5)
Our water heater broke and flooded our garage. The first company we called told us that we would get a call back in 15 mins. I didnt like how they acted with no urgency and was going to charge us $99 just to look at it so I ended up calling Payless. I am so glad I did. Carolina sent someone out right away. I loved how they send you a picture of the person that they are sending out and they called to let us know that he is on his way. Darren was professional and knowledgeable. He explained the difference between a conventional and tankless water heater. He told us about the tankless water heater rebates as well as discounts we can get. We ended up going with the tankless water heater. He had everything he needed in his van and did a great job with the installation. He took the time to explain everything after installation. I will definitely recommend Payless to my friends and families.

Review 43 (2024-11-19 - Rating: 5)
The people who came to help us were very professional in explaining to us step by step everything they had to do, that gave us confidence... we are very happy with the work done and with the professionalism of your company.

Review 44 (2024-06-13 - Rating: 5)
Called this morning and had a technician Daniel K. out by 11am. He was very thorough and explained all the options i had and gave his advice one what would be the best course of action. We ended up doing a full replacement which didnt even take two hours. We now have hot water and my water heater up to code! Thankyou!

Review 45 (2024-08-08 - Rating: 5)
Appointment process was smooth and great communication throughout the process. The technician, Jose, was friendly and efficient.

Review 46 (2024-04-12 - Rating: 5)
They were on time and did a very good job taking care of the leaking gas line supply valve to our water heater. Derrick has been here before - excellent technician and an asset to the company. They are my go-to plumbers in Santa Clarita!

Review 47 (2024-05-13 - Rating: 5)
Excellent service. Was within scheduled show up time. After he examined the hot water issue he came up with valid and economic solutions. I was imptessed with his thermal knowledge and his past pipe welding experience. Was glad he contacted a helpful mentor and supervisor to get there inputs. After whuch we finalized his task and he set to work. And finished the task quickly and completely. The last part of his task was ro clean up his workspace and receive his fee from me. Excellent work..

Review 48 (2024-08-22 - Rating: 5)
Evan did an excellent job. Helpful and professional! We appreciate his help with getting our hot water back!

Review 49 (2023-08-17 - Rating: 5)
David was great technician. Customer service was superb and he did a fantastic job replacing the water heater.

Review 50 (2024-05-09 - Rating: 5)
Derrick did a great job installing the hot water heater. He is efficient, calm, and pleasant. He finished the job in no time, and left the place in good condition. He also gave me instructions on the use and maintenance of the water heater.

Review 51 (2022-03-16 - Rating: 5)
Payless Water Heaters was one of five companies that I interviewed and received written estimates for a new tankless hot water heating system. The PWH&P members were very professional in all aspects of the buying, installation and final city approval process. David H. was a superstar in providing the original written estimate and explaining each step in the process. He was very knowledgeable and answered my questions in a clear and easy to understand response. The Ventura city permit inspector approved the installation in accordance with building codes. I highly recommend you put Payless Water Heaters at the top of your list of local family owned plumbers for your next project. Ask for David H, youll be very happy you did when all is said and done.

Review 52 (2024-03-24 - Rating: 5)
Payless Water Heaters & Plumbing is a great company. Honest, upfront, and extremely responsive. Carlos, their technicians courteous, professional, and explained our options. This was my first time working with Payless and they will be my first call should I need any plumbing work done! Thank you Carlos R. and Payless.

Review 53 (2024-01-22 - Rating: 5)
Great experience with our technician Darren and everyone involved. Communication and punctuality was excellent. Darren is very knowledgeable and is able to share his expertise in a way that is easy to understand, for someone like me I dont know how water heaters and water pressure works. Darrens information allowed me to make the best informed decision ! You have one a customer for life ! Great company

Review 54 (2024-01-17 - Rating: 5)
My water heater went out unexpectedly as most water heaters do and Payless was there the same day I called and fixed it the next day. Evan came out initially and explained all my options and Juan can the next day and fixed it. Everyone was nice, knowledgeable and explained everything very well. The workers were neat, clean and very polite. Very good experience

Review 55 (2024-05-02 - Rating: 5)
They are the best - highly recommend. Extremely professional and responsive. They helped me with a broken water heater in

Review 56 (2023-09-11 - Rating: 5)
David H came out and replaced our water heater which had failed over the weekend. He was extremely professional, explained all of our options, and after deciding which model was best for our house he had the new heater installed in 3 hours. The company overall was very responsive and easy to work with to get someone out as soon as possible

Review 57 (2024-06-23 - Rating: 5)
Darren did a great job replacing my leaking water heater. Prompt, professional and prepared! Very happy with my service from Payless!

Review 58 (2024-02-20 - Rating: 5)
Thank you David for being such an outstanding plumber who really cares about the customer. Thank you for doing such an outstanding job on installing our New waterheater. Thank you Payless water heater for truly being concerned about me as a consumer, a veteran, and a senior citizen.

Review 59 (2023-08-29 - Rating: 5)
David provided high quality and very professional installation of a tankless water heater. The install was quick and the company’s overall communication was stellar. We were back in working order with our hot water quickly and the price was very reasonable. Thank you David for a job well done.

Review 60 (2024-06-08 - Rating: 5)
Overall good experience from first emergency request to completion. Great communication and David H, our installer was courteous, knowledgeable and left the area cleaner than when he first arrived.

Review 61 (2024-07-17 - Rating: 5)
Payless was fast, efficient, cost effective, and clean. Technician David was friendly, professional, very knowledgeable. Highly recommend !

Review 62 (2024-12-18 - Rating: 5)
Great service. Evan was patient in explaining the problem and the solution. Very knowledgeable.

Review 63 (2024-06-12 - Rating: 5)
David arrived on time and had our new water heater installed in under 4 hours. He explained each part of the process and was very friendly.

Review 64 (2024-01-23 - Rating: 5)
I had a really old water heater that started leaking and needed to be replaced. Working with Payless made a stressful situation easy and I felt taken care of. Daniel showed up on time, with everything needed to the job, and answered all of my questions. He took the time to listen and make sure I understood the process and all my options. He even got a price match for me from another estimate. When the work was finished, he took the time to walk me through everything that had been done and how it all worked. I can’t recommend Daniel and Payless enough!

Review 65 (2024-02-16 - Rating: 5)
Danny was on time, answered all my questions and gave me a quote. I said I wanted 3 estimates but he had water heaters IN HIS VAN. We negotiated a fair price and had a new tankless the same day. Danny was here till after 7pm. I know few in this business that have such commitment. Recommend them highly!

Review 66 (2024-07-19 - Rating: 5)
Jose was so professional and thorough in his work. And the response time to my call was so fast, like less than 1 hour.

Review 67 (2023-11-22 - Rating: 5)
David was knowledgeable, friendly and professional.He did the job that another plumbing company was going to charge twice as much and was going to take hours or days when David completed the work in much less time.Thank you David and I would definitely recommend him to others.

Review 68 (2024-03-21 - Rating: 5)
Price was fair and far better than competitors. Service was very quick. Our installer Joey was lightning fast and perfect. He was a total pro. They are lucky to have him.

Review 69 (2023-01-30 - Rating: 5)
David H was our service provider and we couldnt have been more pleased with the service. He was informative, pleasant, efficient & did nice clean work. He explained our options thoroughly and patiently and then installed the new water heater in good time. The fact that Payless and David were available to come out the next day (on a Sunday) to install the new water heater was an added bonus. We would highly recommend Payless and David.

Review 70 (2023-10-02 - Rating: 5)
Darren came out on a Sunday after I found our water heater leaking in the morning. Response time was fantastic. Received a thorough review and estimate of situation. Agreed to the work and was pleased to see that all equipment needed was in his service vehicle and did not have to make any trips. I found Darren to be very professional, knowledgeable and quality of work was great. I would strongly recommend Payless Water Heaters.

Review 71 (2024-06-05 - Rating: 5)
Dan from Payless was great. Did a great job repairing my water heater that was leaking. Very nice gentleman. I highly recommend him.

Review 72 (2024-05-08 - Rating: 5)
Payless Water Heaters provides friendly, prompt, and knowledgeable service for our Noritz tankless water heater. David H. is an excellent technician. I highly recommend them.

Review 73 (2023-11-14 - Rating: 5)
I had a very good experience with David H. and Payless. My old water heater was leaking and I called Payless at 7am on Monday. David was at my house by 11am and he worked the entire afternoon to install a new tankless water heater. The work was excellent and I am very pleased with the results. I would highly recommend Payless and David H. to anyone having problems with their water heater.

Review 74 (2023-11-11 - Rating: 5)
From the initial contact to the company to the service technician that showed up to make the repair, I was impressed with the professionalism and the honesty from the technician. I highly recommend this company and I’m one of those people who are difficult to please. The technician showed up on time and immediately recognize what the problem was. He service the tankless water heater and it is working perfectly now. Great job guys.

Review 75 (2024-05-30 - Rating: 5)
David was extremely knowledgeable and kind. He broke down logistics of the water heater and how to keep it up. Great experience, really great guy.

Review 76 (2023-12-03 - Rating: 5)
Daniel M. and Donovan G. did a great job in EVERY ASPECT! They arrived as expected, carried out a thorough examination of the problem and recommended replacing it. All work was done efficiently and professionally, with minimum inconvenience. I would not hesitate to recommend Payless Water Heaters and Plumbing.

Review 77 (2023-03-21 - Rating: 5)
I needed a new water heater. David came out, gave me an estimate and ran me through all the specific details of the installation. The very next day he removed the old unit and did a complete install of the new unit within hours. He was very professional, excellent attention to quality of the materials and the installation. I would highly recommend David for all your plumbing needs.

Review 78 (2024-01-26 - Rating: 5)
Hello,I want to express my heartfelt thanks to Payless Water Heaters, especially the dedicated technicians and parts managers, for their exceptional work in getting our 4-year-old tankless water heater back in operation. Your patience throughout the process was greatly appreciated.Dealing with almost three weeks of no hot water pressure was challenging, especially considering the Rheem water unit in our home is only four years old, and the parts were no longer under warranty. Waiting for the part to be sent from the manufacturer added an additional five days to the process.A special thanks to Daniel for assessing the tank and providing valuable recommendations. I also extend my gratitude to Joey for his patience and persistence in dealing with Rheems customer service for almost two hours and returning promptly to complete the job.Your dedication and professionalism have not gone unnoticed, and I would highly recommend Payless Water Heaters to others.Thank you once again.Best regards,Teresa ParasFillmore

Review 79 (2024-06-10 - Rating: 5)
Juan the Technician was great! Punctual, friendly, clean and kind. Took the time to explain everything to me so I had no questions.

Review 80 (2023-11-04 - Rating: 5)
I CANNOT SAY ENOUGH GOOD THINGS ABOUT MY EXPERIENCE. I had no idea what I was doing, how to fix the issue, or who to call, but my neighbor recommended Payless since they used and IM SO GRATEFUL. Thomas B. was knowledgeable, helpful, and had the best attitude (something you either got or you dont) even when the job was more complicated than anticipated.We were without water for a solid 2 days and he fixed everything in the SAME day. I rarely leave reviews unless someone or something truly stands out so needless to say we are beyond satisfied and happy we called Payless!Thank you Thomas for making my typically difficult and disgruntled Auntie ACTUALLY smile by the end of the job. 100/10 would recommend

Review 81 (2023-05-29 - Rating: 5)
We were very satisfied with the service Payless Water Heaters supplied. From the quick response even on a Sunday and the professionalism to the quality of work we were impressed. David recognized the problem, gave us our options and completed the work quickly. He was friendly and explained everything. We highly recommend Payless.

Review 82 (2024-01-18 - Rating: 5)
The installation of my tankless water heater went very well but caused some issues with the mixing valves in my house. Juan and Craig came back to the house at no expense and after a long effort were to identify the problem as an issue with the shower valves. They repaired the valves, at a cost, and everything is working properly. Love the hot showers!😁😁

Review 83 (2024-03-06 - Rating: 5)
Tuesday night call in for tech. 10:15 w techs (Daniel and Daniel) came in to replace myb22 u/o water heater. Fair, efficient and explained everything to me. Done by 1:00. Excellent service!

Review 84 (2024-08-16 - Rating: 5)
They installed a water heater and tank for us. They are professional and I am happy with their service and their prices.

Review 85 (2023-12-24 - Rating: 5)
Our water heater busted 2 days before Christmas. Payless was the only local plumber to carry our brand of water heater and be open for service. They came the same day and 3 hours later we had a brand new water heater. Daniel, our technician, was super friendly and very detailed when explaining everything to us.

Review 86 (2024-01-06 - Rating: 5)
This company was very easy to deal with. They were competitively priced, the information they provided was clear, and the installation came off without a hitch. Hopefully I will not need another water heater soon, but if I did, I would call them.

Review 87 (2024-06-09 - Rating: 5)
Jose explained everything to me very clearly, and got the job done professionally. He was friendly and helpful, and I would have him back here for any job.

Review 88 (2023-10-24 - Rating: 5)
From start to finish, it was great. I called Payless at about 9am, and had David H to my house at 2 !! The office let me know by phone and text when he was on his way. I do not have enough kindwords about David. On time, professional, explained my options in detail, cleaned up everything, and he smiled a lot! He was an absolute pleasure!Thank you Payless WaterHeaters and a huge thank you to David for giving me hot water again!

Review 89 (2023-08-29 - Rating: 4)
David H of Payless Water Heaters came within 2 days. He did an assessment at attempeted to repair vs. replace my water heater. That repair was unsuccessful, requiring a complete replacement. He completed his work with careful atttention and a clean and professional presentation. He also explained the process of permitting to me. The county inspector took approximately 10 seconds to approve Davids work and when I asked about the quality of the job, indicated that whoever did the work knew what he was doing.

Review 90 (2023-05-10 - Rating: 5)
David was personable, professional and greatly knowledgeable. He quickly determined the problem with the water heater, provided options, and expertly completed the installation of the new system including bringing the system up to code to get permitted. I couldn’t be more pleased with the service and recommend the company and in particular David the technician.

Review 91 (2024-05-11 - Rating: 5)
Derrick was fantastic! He explained all my options thoroughly and completed the work in less than the estimated time. And we now have hot water. What more could I ask?!

Review 92 (2022-08-16 - Rating: 5)
Juan was the man of the day! Arrived on time and thoroughly explained after his examination the scope of his findings and suggested remedy. Called Payless upon referral from several neighbors after a plumber I’ve used for years had gotten a bit too comfy with what he thought we’d pay. Juan’s explanation was spot on to the previous assessment plus, bringing the unit up to code, new fittings, inspection permit and more but, a third of the cost. He was able to schedule for same day installation due to hectic travel schedule over the next two weeks. Who can sleep during a vacation when imagining returning to impending tank failure? The service took all day and he did not leave until he made sure everything worked as it should. There was not a single drop of water, no evidence of him being here at all aside from the attic space (third story, mind you) was cleaner than when he came. He was professional, courteous, pleasant to chat with and represented Payless very well! After the full day, around 7:30 pm, my husband arrived just as he was finishing and he went through the whole process in full detail with him start to finish with the same courteous tone and demeanor he arrived with.Too bad they don’t offer any other plumbing services, which is probably why they’re so good, because I won’t be using my plumber again. I would absolutely recommend Payless and if possible to request a technician, ask for Juan!

Review 93 (2023-12-13 - Rating: 5)
They were fast and efficient. Very dependable especially since my water heater broke down on the weekend.

Review 94 (2024-01-19 - Rating: 5)
David was knowledgeable, helpful, friendly and respectful. Did a really good job of explaining our options and coming up with a solution that worked for us. Would highly recommend him and Payless Water Heaters and Plumbing!

Review 95 (2024-11-07 - Rating: 5)
Very good job. Professional and capable. The price is not competitive.

Review 96 (2024-06-10 - Rating: 5)
Shoutout to Evan from Payless, was super helpful in his review. Hope i never need to call a company like this again, but if I do, Ill be going back to Payless and asking for Evan.

Review 97 (2024-02-03 - Rating: 5)
They came within 2 hours of my call, and got the entire service done in under 4 hours. I am very impressed! Thomas B. was very friendly and professional and did a great job!

Review 98 (2024-03-27 - Rating: 5)
Overall very happy with the estimate I received and the friendliness of the technician Carlos. The response time was great and they were very helpful on scheduling.

Review 99 (2024-08-09 - Rating: 5)
Old water heater failed and I called them the next morning. Service was prompt and well done.

Review 100 (2024-03-08 - Rating: 5)
Daniel answered all of our questions and explained everything so clearly. He had Great customer service and is very knowledgeable. We could not be happier! Definitely will recommend to family and friends. Thank you!

Review 101 (2024-02-03 - Rating: 5)
The technician (David H) was excellent, he did a great job. Very informative with our options. We can get the equipment with any company, but peoples make the difference.

Review 102 (2023-10-02 - Rating: 5)
I highly recommend Payless Water Heaters. They were able to squeeze me in the same morning I called. David the technician was nice and friendly. He cleaned up afterwards and answered any questions I had. More companies need employees like David!

Review 103 (2022-08-23 - Rating: 5)
I rarely write reviews, however, I wanted to share my feedback on the amazing job both the warehouse manager (Josh) did with answering all of my questions, as well as, the amazing job Carlos did installing my tankless water heater and being very professional and through. Plus their pricing was very good! I would highly recommend them to anyone that is looking for quality work at a fair price!

Review 104 (2022-06-22 - Rating: 5)
Its never a good time for your hot water heater to go out, but its great knowing someone will come out right away and not charge you extra for that! They were very professional from the first call and even sent an email with a picture of the technician who would be showing up. That was nice. David H. arrived on time and was supper nice, explaining everything to us. There are so many things that need to be to code, so its nice to have a professional do the work (we did it ourselves the last time). We couldnt be happier with the entire transaction and will recommend Payless to our friends.

Review 105 (2023-07-15 - Rating: 5)
The service is excellent, Carlos is expert on his work and he leaves the area clean.I recommend Payless water heater because they are responsive , on time , good value , great service and very professional. They show you and explain the new tankless water heater function and very professional .

Review 106 (2023-04-21 - Rating: 5)
I recently got solar panels and am replacing all my old gas appliances on my way to an all electric house. Payless Water Heaters clued me on how an efficient heat pump water heater would really satisfy my requirements AND qualify me for a $3000 rebate. Their top notch heat pump expert and installer Danny was here the next day to check out my garage and tell me that I would also get a $1000 discount because of my new 240v outlets. I made up my mind that night and Danny was back a few days later with my fantastic new unit. Installation was smooth, and Danny was also able to replace my faulty water pressure controller. What a deal!

Review 107 (2024-09-22 - Rating: 5)
Fast, professional, and thorough! I called at 10am, and they were at my house by 1.30...

Review 108 (2024-06-22 - Rating: 5)
Excellent service and appointment was so simple. Jose S. Showed up on time and explained what was needed. Great experience.

Review 109 (2024-04-11 - Rating: 5)
Excellence services. David is very professional and services oriented. Highly recommended for anyone who needs to install a new water heater.

Review 110 (2024-09-17 - Rating: 5)
Quick response. Juan was very clear with his explanations of the available options and effective in his work.

Review 111 (2022-01-17 - Rating: 5)
I made an appointment for Heater replacement for 12noon on a Monday and the technician (David) actually called and came about an hour early. Evaluated my setup, explained what wad needed, priced it out, and proceeded to do the work in a professional manner. Quality of work is excellent! He cleaned up the area and explained what i needed to know about the ignition/relighting process. Then asked if i had any question he might answer. Thats excellent service in my book.

Review 112 (2023-08-05 - Rating: 4)
While I dont find Payless to honor their claim of 24/7 emergency service, once responded they were fair, creative on pricing, and timely and professional in their service. I would recommend David to anyone in need of this type of service.

Review 113 (2024-05-22 - Rating: 5)
Great service by Jose… honest and not trying to upsell like the other plumbing company that goes by the name of our city. Job well done.

Review 114 (2024-03-11 - Rating: 5)
Punctual, explained all necessary steps, provided with the length of repairs . Technician Ezequiel was polite, respected property, explained everything and it was pleasure to work with. If asked, I would recommend Payless Water Heaters .Thank you

Review 115 (2024-05-09 - Rating: 5)
I was recommended by my cousin.I surly was not disappointed.You have a great company;I was impressed with the service provided by service man ;;DANIEL D ;;. He was professionalcourteous and kind.I for sure recommend you to my friends and neighbors.and will use your services again.

Review 116 (2022-05-08 - Rating: 5)
When my elderly parents lost their water heater and needed quick service, David H. was prompt, timely and very considerate. He worked with my dad on managing expenses and carefully explained what had gone wrong with the broken water heater and what was needed to keep the new one working for years. I highly recommend this company to anyone in need of their services, you wont be disappointed.

Review 117 (2024-01-26 - Rating: 5)
Had TWO new water heaters installed within 20 hours of making the call. Outstanding service, efficient and timely install. No muss, no fuss.

Review 118 (2024-04-16 - Rating: 4)
Juan C did a fine job of removing the old WH and installing the new one with all the new codes included. It’s only been a day after the instillation, but I’m not expecting any issues.

Review 119 (2023-12-19 - Rating: 5)
Carlos was great. Very patient and explained in detail the process of Tankless water heater installation.The installation itself went smoothly.

Review 120 (2023-09-13 - Rating: 5)
Danny C. was great. He was friendly and very knowledgeable with a quick diagnostic and repair with a part he had on his truck. Very satisfied with the work and Payless is a top notch business.

Review 121 (2022-08-18 - Rating: 5)
We called Payless at 8am with a last minute request to replace our old water heater with new tankless water heater. They scheduled an onsite estimate by 1pm, analyzed our existing system, and replaced with a new tankless system on the same day. They gave us option on pricing and variances of performance with the available systems that were available for same day install. david our installer was excellent and very thorough in explaining our options, and was not at all pushy in his recommendations. He worked super hard and fast, and was courteous, clean and a pleasure to have in our home. We are super happy with the results and will definitely use Payless again. Thanks again for a great job guys!!!

Review 122 (2022-08-25 - Rating: 5)
My water heater needed to be repaired or replaced. I was looking to install tankless water heater. Payless was responsive enough to take care of this within 24 hours of time to do the house call, inform us about repair bs install and took care of it for me. I liked their financial offer too. Joey who came to our house was a pleasant and knowledgeable young pan who did it all.I would recommend your company. Go Payless!!

Review 123 (2024-12-06 - Rating: 5)
I was having issues with my water heater control unit shutting the pilot off. Called Payless and they made getting an appt super easy. The morning of my appointment they called and asked if I was okay with the technician coming early. Of course I was! They texted me a name and photo (you have NO idea how much that added to my peace of mind) and Jose arrived at exactly the expected time. He inspected the heater and confirmed it was the defective part I suspected. Laid my options out clearly and with zero pressure to spend outside my budget. He did the install on the spot and even cleaned up some water that escaped in the process. In all, he was completed with the work right around the time of my initial appointment window. Thats a first for me in 30 years of dealing with repair and installation techs in any industry! Not only would I recommend Payless to anyone who needed work, but Id tell them to ask for Jose S.

Review 124 (2024-03-17 - Rating: 5)
We were very pleased with the service call, the professionalism of the technician, the knowledge he shared, and how quick our problem was resolved. Highly recommend Payless Water Heaters!

Review 125 (2024-05-21 - Rating: 5)
From initial estimate to job completion. Payless water heaters were a pleasure to work with. In office reps and on site technicians were knowledgeable and friendly. They communicated well and were respectful of our time and needs of our particular situation. Juan our technician was particularly patient, friendly and overall great to work with regarding our tankless water heater install.

Review 126 (2022-05-20 - Rating: 5)
Great job. Very professional and personable. Explained all my options but did not try to upsell me. David did an excellent job installing my hot water heater and displayed a genuine interest in getting the job done quickly and cleanly. Would highly recommend.Paul K

Review 127 (2024-05-16 - Rating: 5)
Payless was very responsive to my water heater issue. I am very satisfied with the service provided by their tech who was also considerate with my expressed cost concerns.

Review 128 (2022-07-26 - Rating: 5)
Prompt, knowledgeable and efficient. We had our new water heater within hours of calling Payless. Would definitely recommend their service. Joey O was very easy to deal with. The company trains him to upsell so you have to listen carefully and ask questions. Once we did that, Joey was straight forward in helping us figure out what we did and did not need. There are different opinions about Tankless so do some research before you decide.

Review 129 (2023-12-21 - Rating: 5)
On very wet day after a bad thunderstorm the night before, our tankless water heater was not receiving power. I checked the main panel and our house sub panel, but none of the breakers were tripped.Also there was no breaker for our water heater, so I was unsure what was going on. Turns out it was off a gfi outlet in the back yard that was tripped by the storm.Best part is we used yep at around 9:30am, and had the hot water by 12pm. I really appreciate the same day fast sevice this close to Christmas!

Review 130 (2023-11-30 - Rating: 5)
Evan and Dave were easy to deal with. Evan was very knowledgeable and answered all questions. Daves work was exceptional. Both very friendly and professional.

Review 131 (2024-08-28 - Rating: 5)
Juan was outstanding from start to finish. Explained all in great detail.

Review 132 (2023-07-07 - Rating: 5)
David is very nice and helpful. He explained every detail to me and I really appreciate his patience. He finished the work on time and taught me how to make sure everything is fine.

Review 133 (2024-04-11 - Rating: 5)
Payless provides excellent service and their technicians are first rate. Jared did a great job. Payless is my first call. I wouldnt use anyone else. *****

Review 134 (2022-02-23 - Rating: 5)
Extremely pleased with the responsiveness from Payless Water Heaters. Water Heater died on a Sunday yet Payless had a technician out the same day by noon.Our technician David H was punctual and arrived with all his equipment. He was thorough and answered all the questions I had. He explained everything that was done and made suggestions for other improvements we might consider having done.He was very professional and very honest from beginning to end. As a side note, Payless uses the very best water heaters with great warranties. Much higher quality than you can get at Home Depot or Lowes.Overall we were extremely happy with David H and would highly recommend PayLess Water Heaters.

Review 135 (2024-12-17 - Rating: 5)
Very professional. Fast worker. Very knowledgeable.

Review 136 (2019-10-22 - Rating: 5)
We consider this company the highest level of organization, professionalism, skill and ethics. We have an older home so always have issues with modern regulations. They walked us through all of the ways we could rectify the situation with the new water heater, giving us various options, prices and possibilities so that the work was fully permitted. It was a huge job and they finished it in 8 hours. We were especially impressed with David Hs professionalism, concern and caring. We liked how he walked through the issue with his supervisor Chris and included us in the conference call. First rate!Sincerely,Linda C from Thousand Oaks

Review 137 (2022-05-27 - Rating: 5)
Our water heater needed replacement and called Payless Water Heater. Carlos was very prompt and professional. He was very thorough in explaining what needed to be done and replaced it the same day.His prices were a lot lower than a local competitor.I would definitely call Carlos again for any future plumbing needs. Thank you Carlos.

Review 138 (2024-03-06 - Rating: 5)
Derrick was at my house for 6 hours and after he was finished he explained to me everything. His knowledge was incredible, he did not even take a break. Thank you Derrick for all your help, yesterday.

Review 139 (2024-01-17 - Rating: 5)
Great company! Very reasonable pricing, same day service. Very happy we purchased a water heater through them

Review 140 (2022-02-25 - Rating: 5)
These guys are the way to go for a new water heater. Straightforward on upfront options and competitive pricing. The new Bradford White water heater was installed professionally and looks great. Thanks again David H. for the good work and awesome upgrade.

Review 141 (2022-02-16 - Rating: 5)
Our water heater started leaking and I called the number listed on sticker sticked on the water heater (my impression is that the prior owner used their service). Carlos stopped by the next day to evaluate the cost of the replacement and installed a new water heater, for us. He is very professional with great patience. The work got completed within 1.5 hour (less than2 hours as he told me). He picked up all small trashes before leaving the garage. Thank you Carlos!

Review 142 (2021-10-04 - Rating: 5)
Our old heater leaked. We called Payless Water Heaters, guy (Danny C) came over in only couple hours, diagnosed the issue, replacement was needed, he already had the new heater with him and changed it in two hours or so. Very fast and professional. And they even checked on us a day later if everything is okay. Would definitely recommend.

Review 143 (2024-08-24 - Rating: 5)
Quick response to my concern. Tech was friendly and took a minute to determine what the problem was. Thank you.

Review 144 (2022-04-27 - Rating: 5)
David H. Was knowledgeable, professional and friendly. Their scheduling staff was well organized. The entire experience was handled timely given the situation with the water heater. Kudos!! They can send David to help us anytime!

Review 145 (2024-09-04 - Rating: 5)
Good experience Carlos did great professional did a good job.

Review 146 (2021-12-13 - Rating: 5)
Daniel was on time, very professional, friendly and knowledgeable. He checked our water heater and then gave me options and recommendations. He was prepared and our new water heater was installed the same day.

Review 147 (2022-04-06 - Rating: 5)
Excellent service and communication. Arrived on time, professional, and courteous. Spencer was our installer, and he was great. Our tankless water heater install was flawless.

Review 148 (2024-02-12 - Rating: 5)
David, my technician, was terrific. Knowledgeable, professional and very skilled. Payless does a terrific job. I would highly recommend them

Review 149 (2024-02-03 - Rating: 4)
Payless responded promptly and replaced the water heater. We were informed of our options and they did a clean job.Thank you Carlos

Review 150 (2024-10-24 - Rating: 5)
Fast clear and cheap!!! Daniel k was excellent explained it easily every step and why!!!

Review 151 (2023-11-24 - Rating: 5)
Quick to arrive. Honest about pricing. Didn’t try to upsell or replace when not needed. Gave great information about future upgrades with little to no pressure. 100% would recommend.

Review 152 (2022-08-22 - Rating: 5)
Carlos made every effort to try to save my water heater. Even called the manufactures tech support to make sure he did his due diligence. Ultimately it made sense to replace the unit. I really like how Payless plans for worst case scenario and comes prepared with new water heaters ready to deploy.

Review 153 (2022-06-05 - Rating: 5)
I received same day service for my leaky faucets. Carlos was able to fix the leaks quickly even with all my questions. He was friendly and kind and very professional!

Review 154 (2024-01-18 - Rating: 5)
Love my new Water heater. Went from 30 gal. To 40 gal. For cheaper. Plus got a 12 year warranty.

Review 155 (2024-11-01 - Rating: 5)
Daniel was very knowledgeable and explained what needs to be done in order to get the hot water flowing again in an easy to understand way

Review 156 (2023-08-25 - Rating: 5)
Excellent service from the first call to the office friendly and professional to Darren.extremely professional and knowledgeable. Took the time to explain my options which I really appreciated. I will highly recommend your company to any family and friends. Thank you 🙂.

Review 157 (2022-09-07 - Rating: 5)
Joey O. was amazing! He explained everything, all my options and how everything works. The whole process took about 6 hours from our first phone call to completion!!! Thank you for such a great experience!!!

Review 158 (2023-09-26 - Rating: 4)
Great, professionally executed service. Daniel did a great job. Pricey but like anybody else they charge what the market will bear. Ouch!

Review 159 (2023-08-04 - Rating: 5)
Carlos Ramirez is an outstanding technician! Installed tank less water heater and is a true professional who is courteous!

Review 160 (2024-04-28 - Rating: 5)
Danny was the best.Meticlate on the removal and installation and a vey nice personA rarely in toady’s world!

Review 161 (2023-10-23 - Rating: 4)
Daniel is a good representative for Payless. However, the company should review their pricing strategy specially for previous customers

Review 162 (2024-08-18 - Rating: 5)
From the initial call to the technician was amazing! No extra charge to come on Sunday! Very professional, caring and all around fantastic crew!

Review 163 (2023-10-26 - Rating: 5)
David was amazing and helped me out ! He was so kind and respectful and professional, I will call him and this company every time and refer to everyone! Thank you!

Review 164 (2024-08-12 - Rating: 5)
Fast and friendly service. Completed installation same dayHighly recommended. Follow up with David was very reassuring that all is working perfectly 👌.

Review 165 (2023-03-25 - Rating: 5)
They came out same day and replaced my water heater, David was kind, through and worked with us on the price to meet our needs. Definitely would use them again

Review 166 (2022-05-28 - Rating: 5)
Manuel was my service technician. He was punctual, polite, friendly, & professional. What I had projected to be a nightmare turned out to be a piece of cake, thanks to Manuel and the courteous staff at Payless.

Review 167 (2024-07-23 - Rating: 5)
Jose Sanchez diagnosed and did repairs to my water heater. He was professional and personable. He took the time to explain to me what he was going to repar.I would definitely request him if I needed more work done.Thank you, Jose!

Review 168 (2023-11-06 - Rating: 5)
Payless was helpful in every way. My needs, scheduling and price point. Very open and honest. I would call them again and refer them for sure.

Review 169 (2023-08-21 - Rating: 5)
Quick response to leaking water heater: clear presentation of options; clean installation of new heater; great job all around.

Review 170 (2023-08-28 - Rating: 5)
David was amazing! He did beautiful work, explained everything in detail, was clean, on time and highly professional.

Review 171 (2022-09-08 - Rating: 5)
Good quality work. Not the cheapest, but you get what you pay for. It was a tough install in an attic when it was 105 degrees outside. The work was well done and the staff were professional and capable.

Review 172 (2024-01-17 - Rating: 5)
Our technician was great!! He had us with our hot water running in just a few hours!!!!! Very polite and efficient!!!

Review 173 (2024-02-19 - Rating: 5)
The installer (David H) was courteous, efficient and thorough. Highy recommend this company.

Review 174 (2022-05-01 - Rating: 5)
Thanks so much for putting in are tankless water heater! D was are installer and he was fabulous. He answered all of are question and gave us all are options his work was perfect thanks so much for taking care of my family

Review 175 (2024-01-08 - Rating: 5)
Everyone at this company was very efficient. Extremely helpful and very nice. The work was done extremely well and very quickly.

Review 176 (2023-01-21 - Rating: 5)
Service was fast and efficient! Darren did a fantastic job explaining everything to me about what was wrong with my old water heater and good about the new one. 👍

Review 177 (2024-08-09 - Rating: 5)
Fantastic service. Knowledgeable, friendly and efficient. Highly recommended

Review 178 (2024-05-09 - Rating: 5)
David was super nice and helpful. Response time was great and David explained everything completely

Review 179 (2021-12-13 - Rating: 5)
Fernando was very professional and came way beyond our expectations he explained everything throughly before selling us the right water heater according to our needs we are really happy with his service

Review 180 (2022-03-07 - Rating: 5)
Needed to replace our water heater. Danny gave us a quote. He installed the same day. Service was awesome!

Review 181 (2023-12-19 - Rating: 5)
David was professional and explained everything in detail. He went above and beyond, so glad he wasthe technician that was sent out . Juanita Canley.

Review 182 (2024-08-08 - Rating: 5)
Great service Jose was on time answered all my questions

Review 183 (2022-06-28 - Rating: 5)
David who installed our tankless water heather were very friendly and hard working technician and finish the job on time I highly recommend him

Review 184 (2021-12-01 - Rating: 5)
Michael and Danny were both excellent at their jobs. Very professional, prompt, explained everything clearly for me to understand and answered all my questions with a smile on their faces .

Review 185 (2023-09-23 - Rating: 4)
Once there jumped right on issue. I wanted American and it did cost more than I expected. Overall a quality job at a premium price.

Review 186 (2022-05-14 - Rating: 5)
I called at 8:30am as our water heater was leaking and broken and we were concerned. We had a technician out within the hour and done before noon. It was great!

Review 187 (2023-07-19 - Rating: 5)
Every single person I interacted with, whether on the phone or in person, was friendly, knowledgeable, helpful, competent and courteous. A great experience beginning to end!

Review 188 (2024-11-01 - Rating: 5)
Daniel was very helpful and honest.

Review 189 (2024-07-07 - Rating: 5)
Service was great! They were able to come out and install a new water heater day of, extremely friendly and professional