Impact Heating & Cooling Inc.
Located in Thornton, Colorado
Address: 12295 Pennsylvania St #8b, Thornton, CO 80241, United States
Phone: +1 303-859-4212
Rating: 4.9
Services
- On-site services
- Repair services
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Electrician
- HVAC contractor
- Heating contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-13 - Rating: 5)
I appreciated Eric coming out and conducting an in depth analysis of the codes our furnace had been triggering. He was able to replace our faulty flame sensor (under warranty), run tests to ensure this fix worked, adjust the gas pressure, and evaluate the flow and electrical readings compared to what they should be. I thought it was a thorough evaluation. -
Review 2 (2024-11-23 - Rating: 5)
Isaac did some tests and reassured me that my old furnace was working properly. He gives you the straight facts and fair pricing on estimates for work. 3 other companies tried to sell me a new furnaces or outlandish estimates for repairs. -
Review 3 (2024-08-16 - Rating: 5)
We have great peace of mind using Impact Heating and Cooling for our regular annual HVAC maintenance. Great company, and the workers are knowledgeable and courteous. We have had great experience with them. Turner was here today and he was excellent. -
Review 4 (2024-11-19 - Rating: 5)
Troy is an experienced plumber that knows his craft. I appreciate his straight- shooting, solutions-based approach. I highly recommend him. -
Review 5 (2024-08-14 - Rating: 5)
Normando did an excellent job helping us take care of our AC problems at our facility. He is very professional and demonstrated extensive knowledge. He took the time to show pictures and share step-by-step what he was working on. Impact Heating showed a high level of professionalism since the first time I came in contact with them. Thank you Normando for your service and professionalism today. -
Review 6 (2024-10-31 - Rating: 5)
Impact was easy to work with, quickly resolved the primary issue, and proactively addressed secondary issues. Issac was knowledgeable and took the time to explain the issues. Clearly a group you can depend on. -
Review 7 (2024-10-21 - Rating: 4)
Always nice/professional. Showed up to do heating/air handling or something like that. He said they must not have known I have a boiler. He is not checked out on a boiler. So, he changed some filters and we need to reschedule him with his supervisor for the main work he was there to do. -
Review 8 (2024-12-12 - Rating: 5)
Marc was early/on time. Explained status of heating system and correction of warning code I feel much better heading into the winter!!! Thank you so much. -
Review 9 (2024-07-02 - Rating: 5)
Herb came out today for our air conditioner tune up. He was very thorough in his work and answered all questions. He offered some good tips to keep the system clean and long lasting. Highly recommend Herb and Impacts Service Plan. -
Review 10 (2024-11-08 - Rating: 5)
Scheduling people were very understanding and accommodating. Service technicians were very knowledgeable and proficient and NICE! I highly recommend Impact Heating. -
Review 11 (2024-07-26 - Rating: 5)
Impact arrived on time and was able to quickly diagnose an issue with an AC unit that was not cooling. One defective part was replaced and the AC unit was back up and running within one hour. Thanks to Herb Bradford for doing a great job. -
Review 12 (2024-06-27 - Rating: 5)
I had an A/C issue with one of my properties and Impact Heating and Cooling was able to take care of the issue in a timely manner. Eric (the technician) was extremely knowledgeable and very friendly. I enjoyed my experience with them and would recommend them to all!! -
Review 13 (2024-07-17 - Rating: 5)
Herb did a great job. Our A/C had stopped working. He examined the equipment, determined the problem, explained the problem clearly and concisely, and told me the cost to fix it. Then he did the necessary work. We now have cooling again. Thank you, Herb, and thank you Impact Heating and Cooling. -
Review 14 (2024-07-15 - Rating: 5)
Herb did a great job addressing the issue with the AC and explaining how my HVAC works in our new house. He was on time and friendly. I would recommend Impact heating and cooling. -
Review 15 (2024-08-26 - Rating: 5)
I highly recommend Impact H&C. They are friendly, informative, open to questions, efficient and thorough. Based on my experience, I have signed up for semi-annual checkups. I will absolutely call Impact again for any HVAC, electrical, and plumbing problems I have. -
Review 16 (2024-07-18 - Rating: 5)
Mr Garcia was very professional, knowageable, and personal in the performance of his work. I would have him return to our home if there is any additional hvac work to be performed.P.S.Angle his assistant was also top notch.Joe and Marie Bosco -
Review 17 (2024-06-01 - Rating: 5)
My wife and I just committed to Impact Heating & Cooling for an Annual Maintenance Contract and recently had our first maintenance visit for our Air Conditioner and Home Air Cleaning System. Impact employee Herb Bradford arrived right on time and his maintenance work couldnt have been better! He was thorough, responded especially well to our requests and couldnt possibly have been nicer. We feel like Impact was a big step up from our previous service provider and am so glad to know our Furnace, A/C and Air Cleaning Systems will be in such good hands going forward! -
Review 18 (2024-06-15 - Rating: 5)
Eric was very thorough and precise in his explanation of what he fixed/cleaned while on our roof! He did a great job explaining what could be done to extend the life of our 20yo HVAC unit as well. Great service… very pleased! -
Review 19 (2024-09-27 - Rating: 5)
I am a repeat customer with air conditioner installation and furnace service. They have always provided excellent, honest service and Turner, the recent tech, was efficient and informative. -
Review 20 (2024-07-29 - Rating: 5)
Herb did an excellent job with the care of our HVAC system. He was punctual, personable, and explained everything that he was doing. Thank you for everything. -
Review 21 (2024-06-08 - Rating: 5)
Normando and Turner were so thorough, informative and gracious. They handled the job so professionally and even brought my trash bins up at the end of the appointment. I highly recommend. -
Review 22 (2024-08-06 - Rating: 5)
Used this company for the third time now. The first 2 times for the furnace at our rental property in Westminster. This time for our air conditioning unit at our residence in Thornton. The representative Eric was very polite and thorough in trouble shooting the problem. Replaced the part reasonably and waived the trip charge as we agreed to fixing the unit. He waited around long enough to make sure that everything was working properly. I can highly recommend this company as we dealt with different service techs each time and they all were consistently top-notch people. And the company;s pricing is reasonable! -
Review 23 (2024-06-10 - Rating: 5)
Normando from Impact Heating & Cooling, was excellent and worth waiting 3 weeks to fix our HVAC. He answered all my questions & made recommendations. He was efficient & very knowledgeable. Sherry & Lori were very pleasant to work with on the phone; they were helpful. Overall, Impact did well and their team is professional & I strongly recommend them! -
Review 24 (2023-12-06 - Rating: 5)
Troy is very thorough, thoughtful, knowledgeable, efficient, speedy and hard working. I appreciate the service he along with the other plumber he partnered with very much. The job I needed done was complex and under a rigid time restraints and they kindly completed it. Troy has been sick but he still worked hard. I will definitely use Impact Heating in the future and thank you! -
Review 25 (2024-09-13 - Rating: 5)
Impact HVAC and Plumbing provides quality workmanship, and excellent customer service. HVAC technician Eric Ward is an expert technician with years of experience. He is honest, professional, knowledgeable and reliable. I trust this company to do the job well, and charge fair prices. -
Review 26 (2024-12-05 - Rating: 5)
Norm was here when he said he would be. Knew what he was doing and had our furnace up and running in a short time. Appreciate the heat. -
Review 27 (2024-01-12 - Rating: 5)
We have been using this company for a few years now and they are very honest friendly people to work with. Had some furnace issues and Herb came out and checked things out and got us going. Refreshing there is no sales pressure with these folks. Herb explained everything he was doing and is very knowledgeable....thanks Herb your a good man. We will eventually need to get a new furnace since its close to twenty years old we will have this company set us up. -
Review 28 (2024-02-15 - Rating: 5)
Herb was great - he clearly knew his way around the furnace and was great at sharing and educating me about how the various parts work, the error codes, and the system as a whole. He was polite, thorough, and I would welcome him back for repairs again.I also purchased their bi-annual heating and AC maintenance checks, so we can keep on top of these furnace condensation drainage and AC issues consistently. -
Review 29 (2024-12-30 - Rating: 5)
Normando did a wonderful job of identifying key issues for our HVAC and humidifier systems in a time of year where we dont want to be caught off guard. He was highly professional and super efficient. -
Review 30 (2024-06-24 - Rating: 5)
Herb did a fantastic job. Fixed our A/C unit. Was very thorough in explaining the issue. Highly recommend! -
Review 31 (2024-06-26 - Rating: 5)
Our Impact Heating & Cooling technician, Herb Bradford, was knowledgeable and professional, and quickly diagnosed and repaired our air conditioning. I highly recommend Impact and its team of professionals! -
Review 32 (2024-08-26 - Rating: 5)
Very friendly polite and knowledgeable. Explained things clearly. Worked efficiently and provided all applicable quotes. Awesome job! -
Review 33 (2023-12-30 - Rating: 5)
I chose Impact randomly off the Carrier website based mainly on their N. Thornton location. Friendly and pleasant to schedule service the same day. Herb was a great friendly and honest technician that verified the furnace problem and answered all my questions. Great complete experience with this company. -
Review 34 (2024-05-15 - Rating: 5)
Once they got here the service was great. The technician, Gabriel, was pleasant to work with. He took the time to educate me on why he was doing certain procedures so that was a plus. -
Review 35 (2024-04-24 - Rating: 5)
Service technicians appearances and communication regarding work to be performed was very goodI was texted when they departed their previous job and they arrived on time.Left copies of tests completed on my systemExplained the work done so I could understand itValue was very good. Had my furnace checked and serviced added the service protection package. When they came out to check my air conditioning, a no fee was pleasant to here. -
Review 36 (2024-01-09 - Rating: 5)
My hot water heater developed a leak and the shut off valve for the heater was not operational. Impact Heating was very responsive. The dispatcher arranged for a plumber to arrive within a few hours and a new water heater was installed that same day. They were very professional and their work was excellent. -
Review 37 (2024-08-01 - Rating: 5)
Very happy with everything, Erik was very kind and solved my problem. I highly recommend using this company. -
Review 38 (2024-05-15 - Rating: 5)
Herb from Impact was here today and serviced the heating and AC. Did a very througho job, explained some options I might want to consider without a high pressure sales tactic. Answered all my questions and gave me some important maintenance info. See ya next year Herb. -
Review 39 (2023-12-02 - Rating: 5)
Eric was right on time and very knowledgeable, professional and personable.Entire experience from the first phone call to the status notifications to the final job was excellent.New review 12 /23 2023. Once again I want to say who pleased I am with the service provided by Impact. Prompt and responsive even on the weekend. And the technician, Kia, was terrific.Thank you,Bill -
Review 40 (2023-12-18 - Rating: 5)
Great company to work with!Lori the customer service scheduler was pleasant and efficient. Eric explained the problem with our heater and was able to replace the broken part. We are very thankful to have heat again! -
Review 41 (2023-11-17 - Rating: 5)
The experience was stellar from start to finish. Laurie in the office was so helpful. Andrew came early and diagnosed my furnace problem which was a bad motor. He drove to denver and back to pick up the part. From start to finish it happened in a day! Thank you so much! -
Review 42 (2024-08-13 - Rating: 5)
I am a realtor for Coldwell Banker and my client, the seller, tried impact to clean and certify his furnace and AC. They did a very thorough job at a reasonable rate and I will keep their contact info to use them again when necessary -
Review 43 (2023-10-24 - Rating: 5)
Had a 30 year old furnace and ac replaced with a Carrier unit. The installers did a good job and worked hard. The system had some error codes initially that required another visit to adjust, they were timely and communicated well. Overall, I would recommend Impact if you need a system replaced. I am satisfied. -
Review 44 (2024-01-16 - Rating: 5)
I have had Troy and Ron come out from the plumbing division to install a new outside faucet, so when we had a leak into our basement utility room we called them to come out. They immediately located the leak under a sink and called a mitigation company PuroClean to try to save the wood floor. They were very timely and patient and professional. I appreciate them. -
Review 45 (2023-08-04 - Rating: 5)
Impact was very responsive and got somebody to look at my AC the same day I called. Eric was the service tech and he tested everything and got it working that same day. He was great! What was quoted by another company at $10,000 he fixed for $500. Could not be happier with the company and highly recommend them. -
Review 46 (2024-08-14 - Rating: 5)
Eric Ward, the senior HVAC technician performed our annual heating and whole house humidification system service call. He was on time, friendly, knowledgeable and thorough. Well done. Highly recommend IMPACT HVAC company. -
Review 47 (2024-07-03 - Rating: 5)
Herb was fantastic; on-time, super friendly, explained everything he was doing and efficient. Would highly recommend you ask for Herb! -
Review 48 (2024-06-12 - Rating: 5)
Herb came and serviced my A/C unit and was great! Taught me a lot and helped me out. Highly recommend. -
Review 49 (2024-01-04 - Rating: 5)
Impact showed up the same day and had my steam boiler back up and running within 24 hours with no parts costs! They were friendly, prompt, affordable, and effective. Thanks, Impact team! -
Review 50 (2024-06-23 - Rating: 5)
Super quick response time, Norm was knowledgeable and very friendly. Got us up and running quickly and affordably. -
Review 51 (2024-06-29 - Rating: 5)
Such a professional group of techs installing a/c and a new furnace in an old..old..house. Soooo much needed to be upgraded and replaced and Jesus and Angel and others were AMAZING! -
Review 52 (2022-06-29 - Rating: 5)
I have been using impact heating and cooling for several years for both maintenance and repair. I highly recommend them - they are thorough and responsive. Nick came out today to do the maintenance on my ac unit. He had pictures of what he did they he reviewed with me and did a great job.Update: my ac unit went out last night and I called this morning to see if anyone could come out to take a look at it. Luckily they had a cancellation and were able to send Tyler out this morning. He walked me through the problem and was able to fix it quickly. I continue to strongly recommend impact heating & cooling! -
Review 53 (2024-11-19 - Rating: 5)
Polite nice young man. He did a great job and will be back -
Review 54 (2024-07-05 - Rating: 5)
Turner was a Wonderful technician and did a great job. I would want him to come out again. -
Review 55 (2022-10-08 - Rating: 5)
Our water heater went out late at night and Troy was able to come early the next day. He was extremely knowledgeable and made the process easier than I was expecting. The staff was also very kind and helpful I cannot thank them enough for everything!! Will definitely be using them again!! -
Review 56 (2022-04-12 - Rating: 5)
Eric Perry was my technician. He was very knowledgeable, professional and pleasant. I was very satisfied with the service he provided. He also made sure I understood the problem and how it was resolved.Alec Collette was my technician. He was professional and made sure I understood the problem and the fix. He is an excellent representation of the wonderful people that you employee. He was very pleasant. -
Review 57 (2023-04-03 - Rating: 5)
Jeff was able to diagnose the problem within a few minutes of hearing the fan running and was able to pick up the required parts and make the repair in short order. -
Review 58 (2024-07-30 - Rating: 5)
Marc was excellent with the work he did at my home. Explained and showed me everything that was going on and what the fix was going to be. Highly recommend Impact and Marc. -
Review 59 (2025-01-03 - Rating: 5)
Very happy with Impact Heating! The office staff is very responsive and helpful and the technician, Jeff, quickly found the problem with my furnace and fixed it. I highly recommend Impact Heating. -
Review 60 (2023-03-03 - Rating: 5)
Eric showed up at 4:30 pm for an emergency repair of furnace. Then he had to drive from Westminster to Denver for a part. After returning, it still needed work and the time was 8:30. He offered to go back to Denver that evening for another part, or get space heaters for us. We declined both options and said to just come back in morning to finish. We stayed warm enough even though the temp outside dropped to 20 degrees.He showed up in morning after driving back to Denver (in rush hour traffic again) to get another part. Tricky furnace problem was fixed after several hours of work. Yes it was sort of expensive, but worth every penny for the labor and computer control panel. We are grateful for his, and the main office’s, dedication to a good work ethic. -
Review 61 (2023-07-08 - Rating: 5)
Had an issue with my thermostat and AC wasnt working. Called James on a weekend and he had Andrew come over and install a new thermostat. Very professional and timely fix. Very happy with Impact Heating and cooling. -
Review 62 (2022-12-29 - Rating: 5)
Eric was great. He quickly diagnosed a sensor problem, procured a new part and installed it 2 days later potentially saving 1 month of backorder delays. He also gave us a tune-up on the spot. Nice work! -
Review 63 (2024-01-18 - Rating: 5)
Herb was my service technician. Such a nice guy, can’t say enough. Arrived on time, great communication. An excellent experience highly recommend. -
Review 64 (2023-02-02 - Rating: 5)
Tyler was experienced, knowledgeable, and professional. He thoroughly and systematically diagnosed our furnace which has been having issues for quite some time and other technicians that were unable or unwilling to take the time to check each component individually, which Tyler did. With that we were able to eliminate 2 parts which other techs have told us might be the issue as working fine, and narrow down the issue to 2-3 possibilities. He did not jump to the most expensive or try to sell us a new furnace (everyone else did). I think we may have finally figured out the issue we have been chasing for years. Thank you Tyler and thank you Impact. Highly recommend these guys! -
Review 65 (2020-09-10 - Rating: 5)
Impact was able to take care of our problem the same day that I called for. They where at my door right at 2:00 pm just like they said they would be there. The technician was very friendly and knowledgeable. He done a great job getting our issue resolved. A very good company and would highly recommend them to take care of your heating and cooling issues. -
Review 66 (2023-07-25 - Rating: 5)
Wayne at impact heating was great. He serviced our AC unit and inspected our HVAC unit He was completely professional and did an excellent job, very knowledgeable. I would highly recommend impact Heating to anyone needing service or repair. -
Review 67 (2024-02-07 - Rating: 5)
The IMPACT service men came by exactly on time and checked my furnace. I am more than pleased with their service and report. keep up the good work. Richard Bussmann -
Review 68 (2022-06-06 - Rating: 5)
James worked closely with me on designing a complete replacement for my old and non-functional ducted HVAC system. He was a pleasure to work with. Dane lead the installation and did a fantastic job. The new system is amazing and I hope to enjoy for many years to come. A truly professional team! -
Review 69 (2021-02-19 - Rating: 5)
The whole experience with Impact was great from start to finish. I originally called after hours just looking to leave a message as it was not an emergency. To my surprise, a manager answered the phone, took down all my info, and said someone would be in contact the following morning to tell me when they could be out to assist. I received a call the next morning and an appointment was set for the same day. Great! Our heat was out and it has been cold. Mike, our tech, arrived on time and was super professional. I explained to him the situation and he was quick to solve the issue. He documented everything and stuck around long enough to make sure our heat was on and going to stay on. 5 star service and much appreciated. Won’t hesitate to use them again in the future and would recommend to anyone looking for a professional organization to help solve your heating and cooling issue. -
Review 70 (2024-12-16 - Rating: 5)
Turner was a thorough and considerate technician and figured out our thermostat issue that had eluded other techs. Thanks! -
Review 71 (2024-11-10 - Rating: 5)
The whole staff at Impact has great customer service. -
Review 72 (2024-07-04 - Rating: 5)
Humidifer maintenance and replace canister - yearly AC maintenance. Gabriel was prompt, efficient, knowledgable, thorough, respectful. We are grateful for his kind, friendly service call.. -
Review 73 (2021-11-09 - Rating: 5)
James came out to give us an estimate on a new furnace and he was polite, knowledgeable, and thorough in his work. He broke down every option, pro, con, and charge carefully and helped us make the best decision for our situation. When install time came, Dane and Jesus arrive exactly when scheduled and performed all of the work quickly and with jovial attitudes. After completing the install they took the time to walk me carefully through our new systems features and functions before leaving. James followed up with us promptly, both the same day and a few days after, just to be sure we were satisfied. I highly recommend James, Dane, Jesus, and Impact Heating & Cooling. Not only were they top quality professionals, but they were the best value bid and their company did not sneakily roll in unnecessary and inseparable automatic labor warrantees like two other, bigger Carrier companies we had give us estimates. You can count on the honesty and quality of this company. -
Review 74 (2023-08-10 - Rating: 5)
Wayne has been maintaining our original AC for a couple decades and it still works great. He know what he’s doing. Easy to make an appointment in the near future and great communication throughout. -
Review 75 (2024-03-04 - Rating: 5)
Andrew spent all the time needed to go through every detail, with pictures taken all along the way, assuring both buyers and sellers of the property. Would highly recommend. -
Review 76 (2024-03-12 - Rating: 5)
I really liked their fast and professional service. The technician showed up on time and fixed my furnace in one visit. Thanks very much! -
Review 77 (2021-08-05 - Rating: 5)
Andrew was my AC technician today. I was very appreciative of his technical expertise, personable and professional natures, and his commitments to provide quality and solutions appropriate for my needs, both for environmental (temperature home comfort) and for my finances.He not only had to deal with a wasp nest in the receptacle box at the outside compressor, but also volunteered to return at the end of his shift to ensure everything was working well.He not only cleaned the fan roller, which was filthy and reducing air flow, but also gave me options to consider to improve cooling. I look forward to his return for the next level of service and AC optimization once I have made my choice.I trust Andrew and Impact and suggest them for your home needs too! -
Review 78 (2024-06-04 - Rating: 5)
Great experience. Gabe was so thorough. He explained everything to me. I would highly recommend Impact Heating & Cooling. -
Review 79 (2020-08-31 - Rating: 5)
Awesome experience! Nick took care of my family and he did a great job. Very pleasant, professional, and prompt. Great guy to talk to and knows a lot about the industry. Will definitely request Nick when we install AC at our new home. Great overall experience. Thank you Nick! -
Review 80 (2023-03-11 - Rating: 5)
Isiah was amazing and was very friendly and honest for all of my HVAC concerns. I would definitely come back to this company for additional services. However, when they requested to have an electrician come out to verify the electrical existence, I was not aware I was going to be charged $110 just for them to come and do an inspection. No electrical work was completed but I was still required to pay for the electrician to come out to the house. Very bad way to do business on the electrical execution but HVAC portion was amazing. Thank you -
Review 81 (2022-05-10 - Rating: 5)
Tyler was the service rep. Excellent customer service. Very professional. Listen to what I had to say. Was very understanding. Clean uniform. Clean appearance. On time for appointment. Asked about.He Explained things to me regarding what he was doing. Recommend things for me to do to help with keeping my AC unit functioning properly. Didn’t try to upswell items to pad the Invoice At the end explained the prices I would highly recommend impact heating and cooling. to as many friends as I can. Thanks for the excellent customer service. Tyler is the best -
Review 82 (2022-07-18 - Rating: 5)
Andrew did an excellent job getting our thermostat reset. He was efficient and was able to come a day earlier than my scheduled appointment. I will definitely use them again. -
Review 83 (2021-08-07 - Rating: 5)
Our neighbors recommended Impact Heating & Cooling, and the integrity of the company was obvious from every interaction we had with their staff and technicians. Moreover, everyone was was extremely knowledgeable and courteous and went above and beyond to be helpful. They installed our new furnace and ac at a fair price when promised, and everything is working great -
Review 84 (2022-08-10 - Rating: 5)
Very professional, knowledgeable, friendly and super fast installation. I would definitely send everyone to this company. It was so nice finally finding a company and it’s employees that do a great job. After having Impact heating & cooling, my faith in mankind has returned. Thanks -
Review 85 (2021-06-15 - Rating: 5)
Brittany worked to fit me in when they initially were booked for the day to fix our broken AC. With temps hitting 100 for several days in a row, this was a godsend. She went the extra mile to help us out.Mike C was the tech and was prompt, notifying me when he was on the way, he was quick to diagnose the issue, had the part in stock and fixed it up. Also made several other recommendations for maintenance and better function. Very professional and friendly.I don’t know how their price compares with others, but the customer service was wonderful, and when we were in dire need of a repair, Impact came through. -
Review 86 (2023-09-15 - Rating: 5)
Andrew was on time and very friendly. He was extremely knowledgeable and explained in ways I could understand the workings of my HVAC unit. He told me what was working properly and which parts needed servicing. He explained which service we needed now and which could wait until summer, or even later. NO HIGH PRESSURE SALES PITCH, just a well-explained estimate. I definitely recommend this company. -
Review 87 (2020-10-21 - Rating: 5)
I had a great experience with Impact for my heating system repair yesterday. Mike was quick but very thorough, and he even took a little time to explain how the system works so that I could look out for future issues. I was looking for an HVAC shop that is different from the sales driven, technically inexperienced big names in the area, and I think Ive found it. Ill definitely be a regular customer, and I hope to see Mike again next year for my maintenance visit. -
Review 88 (2021-02-17 - Rating: 5)
I could not be more pleased with this company. They came out immediately when my furnace wasnt working. They were extremely professional, gave me all of my options, and fixed my furnace on the spot. They gave me a number of potential options for additional work but did not try to upsell me. They were patient and explained everything in great detail. Eric and Andrew were the on-site technicians and I cannot give them a high enough review. I highly recommend this company. -
Review 89 (2023-10-23 - Rating: 5)
We had Wayne K. come and inspect our heating system. We were very impressed with the level of information that he provided regarding things like wear parts for our furnace, what to expect if something goes wrong, and what to do. We plan to use Impact again for other HVAC services in the future. -
Review 90 (2019-11-04 - Rating: 5)
Jessica who helped me schedule my appointment went above and beyond help me get a tech to my home same day ASAP! Our tech Byron arrived on time and was very personalable and professional. He was knowledgeable of the issue and got straight to the repair with the required parts in his van! I highly recommend this company! -
Review 91 (2022-10-28 - Rating: 5)
Eric was awesome. Did a great job diagnosing and fixing the issue. Stayed to make sure it kept running effectively. Super grateful they fit us in the same day I called. -
Review 92 (2023-01-13 - Rating: 5)
Wayne was very friendly and efficient with replacing an old part to my heater! He knew exactly what to order and how to replace it. Our heater is now working properly! Great service. -
Review 93 (2020-07-31 - Rating: 5)
Our house is finally cool😎! Nicholas Moden saved us from the insufferable heat of our house. Being stuck inside with your whole family during COVID in a house with the AC not working isnt fun. Nick, our knight in shining armor, diagnosed the problem, explained the solution in plain English and fixed the issue, all in about an hour! Oh and he did not charge me an arm and a leg for his amazing service. He was polite, professional, and just generally awesome. He even showed me how our AC does its stuff and how hes fixing the problem step by step. I like to learn and he didnt mind teaching what he was doing. He knows his stuff! Great experience all around with Impact Heating and Cooling from the first call to the very end. Thank you for an awesome experience and fixing our problem. -
Review 94 (2023-03-27 - Rating: 5)
The technician (Isaiah Mendoza) was on time and very professional. He correctly diagnosed the problem and fixed my heater after the part arrived. Unfortunately, the part was not in inventory and we had to wait a week to get the part in and get it installed. All in all, the service was exemplary. -
Review 95 (2022-11-16 - Rating: 5)
Tyler fixed my whole house humidifier! He diagnosed the problem, obtained the failed part, and installed it the next day. He anticipated the need for replacement screws so he had them on hand. He also modified the original casing to give the steam hose more freedom, thereby reducing life-limiting friction. Tyler focuses on 100% customer satisfaction to the best of his ability! -
Review 96 (2023-03-09 - Rating: 5)
Isiah was very thorough and professional. I appreciated him listening to my concerns and him tackling everything we talked about to the fullest. I would definitely recommend him to handle your HVAC/furnace needs. Thanks Isiah! -
Review 97 (2021-11-05 - Rating: 5)
I schedule an appointment with Brittney was sent reminder appointment text. Meet with James of a Friday and had a new carrier furnace installed on Wednesday. On time installation quality work, professional and clean thanks to Dean and Jesus. James came out during the installation making sure things were going well and to answer any questions. Had a final inspection and meeting with James to make sure everything was working and that wewere happy. -
Review 98 (2022-06-23 - Rating: 5)
Great to be worked into schedule as I was only on site today and tomorrow. Got a call back that Tyler was available. He was very knowledgeable and offered tips on future maintenance. His business card is on the fridge as I will not hesitate to use him in the future -
Review 99 (2024-09-17 - Rating: 5)
Excellent, professional service. I highly recommend this company. -
Review 100 (2024-08-22 - Rating: 5)
Best organization to help you with various residential services especially plumbing and HVAC. -
Review 101 (2019-12-12 - Rating: 5)
Jessica went above and beyond to get a tech to our house as quickly as possible since our furnace went out. She was able to get Nick out within hours of taking my call. Nick showed up promptly and put on floor booties upon entering our home. He was friendly and very knowledgeable. Also, Nick was able to assess the situation and repair the issue very quickly. I will recommend Impact Heating & Cooling to my friends and neighbors. Thanks guys! -
Review 102 (2021-02-22 - Rating: 5)
Mike, the technician; was very professional, courteous and knowledgeable; he explained everything to my satisfaction. He ensured everything was working before he left and cleaned up all the debris. He is a credit to himself and Impact! I would highly recommend him to anyone who needs this service! -
Review 103 (2020-05-05 - Rating: 5)
We have been using Impact for a few years now after a referral. We have always felt well taken care of, never felt taken advantage of but got good deals and we know their products and the work they do is top notch. We have used them every year for tune ups and Nick did an awesome job this year! He showed up with a mask (covid timing), kept covers on his shoes, and was extremely professional. We’ll continue using Impact! -
Review 104 (2022-10-17 - Rating: 5)
Inspected system and found a bad transformer that was partially melted due to a wire that had been left uncapped and created a short by a previous company. The tech from Impact Heating & Cooling was on time, professional, courteous and followed a detailed check list to inspect and diagnose the issue. I would have no problem in recommending their services. -
Review 105 (2022-08-22 - Rating: 5)
The Impact team has been nothing short of delightful. These are skilled technicians, considerate of people’s homes and needs who are also responsive business managers who care about quality.I am grateful to have found them for my heating and air needs! -
Review 106 (2021-06-11 - Rating: 5)
My technician Mike was great. He was able to diagnose a shorted wire in the thermostat and run a new wire to get my AC up and running all in an hour’s time. I’d definitely recommend this company for fast and reliable services. -
Review 107 (2024-08-07 - Rating: 5)
Turner from Impact Heating and Cooling was professional, responsive & knowledgable. Highly recommend! -
Review 108 (2024-10-09 - Rating: 5)
Absolutely the best. Tech Turner is a real pro. -
Review 109 (2022-04-26 - Rating: 5)
My furnace was intermittently short cycling, had two techs come out to look at it, but they couldnt find anything wrong (and like any intermittent issue, it completely went away when one of the techs came by :) ). Since they couldnt find the cause, I was only charged the diagnostic fee (which was exactly the amount they told me up front), and they gave me a list of some repairs I could try myself. One of those ended up solving my problem (I replaced the control board myself, that seems to have solved it).No attempts to sell me parts or fixes I didnt need, and they told me what fixes I could try myself to save money on the parts markup and labor. Didnt charge me for the second visit since my problem was ongoing and wasnt fixed the first time.I will definitely be coming back if I have any issues in the future! -
Review 110 (2024-07-23 - Rating: 5)
Great service! Normando and team are the best in Thornton! -
Review 111 (2020-07-08 - Rating: 5)
Nicholas Moden new his ***it (stuff)! He observed and diagnosed the issues very quickly and effectively and provided us a number of options so we could make an educated decision on which direction to go. He was able to get the parts he needed quickly from his headquarters and fixed the issues we had. He even addressed some other matters that I didnt even think to ask. Great job Nick! We appreciate you! -
Review 112 (2017-03-22 - Rating: 5)
I contacted Impact Heating & Cooling to replace our evaporative cooler after we purchased a new home. They were super fast to get a quote and offered very competitive pricing. When it was time to schedule the job they were very quick and professional. The cooler looks great and the process couldnt have been any easier. Highly recommend A++ -
Review 113 (2021-07-08 - Rating: 5)
Wayne has been to my house twice now. He is al knowledgeable and thorough and caring. I truly enjoyed having him over to fix my unit. He took the time to explain everything he was doing and I couldn’t ask for a better technician. I told him hopefully I won’t see him again soon but if I Do I know I will be in good hands ! -
Review 114 (2023-06-19 - Rating: 5)
Wayne is very competent. He got my ac running again within a few minutes then spent a little time checking the system out to make sure it was all working properly. -
Review 115 (2018-11-01 - Rating: 5)
This company is terrific! I had estimates from others, one of which charged to come out. Byron from Impact provided clarification, looked into crawl spaces and at all existing ducting. He then sent a detailed estimate, which included choices for furnace models to better determine what would fit into my budget. Work was done timely by a professional and courteous team; after install complete, Impact initiated submission of applicable energy rebates. Cant say enough - 2 thumbs up! Ill use Impact again and recommend to all family and friends! -
Review 116 (2024-10-11 - Rating: 5)
Turner was polite and cordial. He was very professional. He explained everything so that it was easy to understand how the new thermostat worked. -
Review 117 (2024-09-11 - Rating: 5)
Eric was on time and very professional. He explained things for the maintenance that was easy to understand. -
Review 118 (2020-03-24 - Rating: 5)
Impact came recommended to me from another company. They were prompt in their scheduling of the service call and Nick was able to replace my furnace blower the same day. Even with a trip for parts, the total service call was only 2 hours to get my furnace back up and running. -
Review 119 (2022-06-13 - Rating: 5)
Alec did a great job handling the cleaning that need to be performed in our crawl space. He was honest and provided very candid feedback and advice. I strongly recommend Impact heating and air! -
Review 120 (2021-02-16 - Rating: 5)
Blair in the office, was superb in expediting my service call., Wayne Hilkoff, the repair man, was accurate with his assessment of our blower control problem, ordered the correct parts and installed the blower and control panel quickly, efficiently and without a mess. We were very pleased with the service and especially the people working for this company.; We highly recommend this company.Barr and Jane Forman Denver, CO -
Review 121 (2021-11-18 - Rating: 5)
After receiving 3 bids, we decided on Impact because Jim and Byron were the most knowledgeable about the issues of replacing a 20 year old HVAC with the newer more efficient systems. Our installers, Dane and Jesus were amazing; polite, clean, hard working and seasoned. We couldnt be happier with the outcome! -
Review 122 (2019-04-19 - Rating: 5)
Our tech was professional, punctual and did an excellent job servicing our home. Sara went above and beyond to ensure that we had a great experience from start to finish. I would highly recommend Impact Heating and Cooling to anyone! -
Review 123 (2020-08-06 - Rating: 5)
We were so worried when we woke up to a leak in our upstairs ceiling. Impact was able to come out the same day we called. Nick and Mike were awesome! So polite and professional. Explained everything and worked efficiently to get our issue taken care of. We would definitely recommend Impact and especially Nick and Mike. If/when we have any future HVAC needs, we will call Impact. -
Review 124 (2023-07-19 - Rating: 5)
This was the 2nd time that Wayne Kollhoff from Impact did some work on my HVAC system. Both times hes been super helpful and clearly explained what he did and any issues. Definitely recommended! -
Review 125 (2024-09-09 - Rating: 5)
Turner was on time, knowledgeable and a nice person to work with -
Review 126 (2021-05-27 - Rating: 5)
Mike was a very professional technician who came to our house on time and did a furnace and AC maintenance. I would highly recommend Impact Heating & Cooling to my friends and family. The service was wonderful from the front desk, text update notifications, and their technicians. -
Review 127 (2022-07-08 - Rating: 5)
Impact Heating helped build my house and has been extremely helpful with the ongoing maintenance and troubleshooting. Unlike most other companies, they do seem to have time on the calendar to address my problems quickly. Please keep up the good work. -
Review 128 (2020-04-13 - Rating: 5)
This is the second time that the technician, Nick, has come to my house to provide service. The first time was for my a/c, this time for the furnace. On both occasions, he provided professional, thorough, and high quality service. He explains things, hes patient and polite, and clearly highly knowledgeable and skilled. Tremendous service! Thank you! -
Review 129 (2021-07-27 - Rating: 5)
My AC unit stopped working at 6 PM Monday afternoon. I called them first thing in the morning Tuesday and they were able to get a technician out to my house by 10:30 AM. My technician, Erik was extremely professional and courteous. I would highly recommend Impact heating and cooling! -
Review 130 (2021-05-03 - Rating: 5)
Mike Conrad came out after we were having issues with our furnace not turning on. He was able to find a fix the issue quickly. He also explained every step and gave us some tips to keep our system in top shape. -
Review 131 (2020-07-27 - Rating: 5)
We had a second problem with our air conditioner a few days after our first visit and Impact sent someone out within a few days. He fixed the problem and didn’t charge us any extra trip fees etc. I was afraid I was going to have to get on the wait list again and wait another week or two, but they took care of us right away. Would highly recommend. -
Review 132 (2023-01-13 - Rating: 5)
Tyler did a great job at the end of his day getting my furnace running after 3-days of my house sitting at 56 degrees. I’ll definitely use him again, hopefully not to soon, in the future. -
Review 133 (2025-01-10 - Rating: 5)
Kia and Eric came out to service our gas boiler. Not only were they prompt and professional, they did the work at a fair price, and did not charge me for work that was not needed.A sensor that was $340 bucks was not broken, just wired wrong. They could have easily have stuck it to me- and I would not have known the difference. I was expecting a $2000 bill and they brought the job in at under $1500.WE often get Boulder Pricing A service provider drives up to a nice house and licks their chops thinking we are fools. It was nice to be treated with professionalism and respect. Thanks Kia and Eric. Two Stand-up GuysUpdate: Kia & Eric had to stop by for a quick twek to the system after only a month. They stayed for almost an hour- fine tuned the sytem - and did not charge us. Above and beyond... -
Review 134 (2022-11-16 - Rating: 5)
Tyler was awesome! He was prompt, kind and professional. He walked through our service history, what he was going to be doing and thoughtfully went about his work. -
Review 135 (2024-12-18 - Rating: 5)
They were on time and very efficient. -
Review 136 (2017-03-22 - Rating: 5)
Impact was recommended from a friend/fellow employee. They helped us get our air conditioner back up and running. They were very professional, informative and friendly. Everyone from Sara at front desk to the tech that came to our house. I will definitely check our filters more often, and definitely use Impacts services in the future. -
Review 137 (2020-05-11 - Rating: 5)
Impact heating has done two deep core blower cleaning and service of AC and furnace on two properties for me, both jobs were very well done, with highly skilled technicians Nick, and Andrew. I am surprised all the other furnace people in the past, never suggested deep blower cleaning, until I hired Impact Heating! Highly recommend. -
Review 138 (2019-12-09 - Rating: 5)
They had to reschedule the first appointment because the tech was sick. Not a big deal. Called as soon as they knew to reschedule for next available day. Nick was very knowledgeable and even pointed out something about my furnace I didnt know about. Will call them again for any heating and cooling need. -
Review 139 (2020-07-06 - Rating: 5)
Impact Heating & Cooling was recommended to me so I called & set a appointment. They set me up in 2 days. The guy that came out was thorough & explained everything to me where I could understand it. I would recommend Impact to other people. I really liked the guy that came out.Thank you,Joquetta -
Review 140 (2023-01-04 - Rating: 5)
Tyler was on time, professional, and communicated really well. So much so, I am not interested in using another HVAC team. Theyll be back in May to check on our AC units. Thanks again, Tyler and team! -
Review 141 (2020-12-07 - Rating: 4)
Heater went out at 11:00 pm and waited till next day to get fixed and called to Impact Heating and Cooling to replace furnace ignition and Mike came out promptly and diagnosed that it was the problem and installed new ignition source. He was very courteous and knowledgeable. -
Review 142 (2020-08-16 - Rating: 5)
I called to see if they could possible have a tech come out at 3:30 on a Thursday and to my surprise they had one in the area and he was at my house within 15 minutes. Nick was very detailed in his explanation of what the issue was and had the problem fixed with in an hour. I will definitely use them again. -
Review 143 (2023-05-08 - Rating: 5)
So far so good. Drain the hot water heater and fix the toilet. These guys are friendly, helpful and share advice. They take the time to explain things. Seem to do a very good job. -
Review 144 (2024-01-16 - Rating: 5)
Terrific experience. Eric saved us a boat load of money. He was on time thorough and efficient -
Review 145 (2024-06-29 - Rating: 5)
We are repeat customers and have had excellent experiences with Impact Heating & Cooling. They have arrived for service within the time frame provided to us and cost for service has been fair. In particular, Eric is great! It is evident he is knowledgeable in HVAC systems and takes the time to explain in detail what the issue or problem is to ensure understanding. The quality of work is high and Eric has answered any questions we have, whether related to current issues or not. We have a high degree of trust in Impact Heating & Cooling and definitely recommend their services! -
Review 146 (2020-05-07 - Rating: 5)
Nick was so prompt, polite, and very knowledgeable. He took his time to answer all our questions and review our options all with no pressure. I would definitely recommend him to everyone. Thank you Nick. Thank you Impact. Im a very satisfied customer. -
Review 147 (2023-10-17 - Rating: 5)
New to radiant heat Kai at Impact Heating was excellent! Explained things thoroughly. Made the system easier to understand! Great service -
Review 148 (2024-08-08 - Rating: 5)
Gabe did a fantastic job for us. Super quick and reliable. Will use Impact again. Highly recommend. -
Review 149 (2019-11-14 - Rating: 5)
Impact installed our heating/ cooling system 4 months ago. We needed some fine tuning. Byron was our tech service person today. He did a great job helping us set up our heating cooling system via the thermostat and app, and educated us about the system for winter use. -
Review 150 (2022-10-14 - Rating: 5)
Eric did a great job performing maintenance on my furnace. Very professional and helpful. His attention to detail is excellent. -
Review 151 (2020-10-23 - Rating: 5)
MIKE was amazing love this company they came out and got our furnace working within 24 hrs of us calling. They were able to show up quickly when other companys said it would take weeks to get out.Thanks again. -
Review 152 (2020-07-29 - Rating: 5)
I have lived in a fairly new home for ~ 3 years With poor AC to my bedroom negatively affecting my sleep.I’ve had another company consult, I had my ducts cleaned - still was sleeping in my basement at times.DWAYNE changed my life for the better - with a service call, really listening to my issue and committed to work the problem to the best of his expert abilities. I am so grateful! Thank you!!! -
Review 153 (2020-12-03 - Rating: 5)
Mike with Impact Heating and Cooling arrived exactly when he said he would. I had my furnace cleaned and certified and Mike did a good job of documenting the cleaning and certification of my furnace. Mike also explained to me what he did and why. Very proffesional and thorough/efficient service.I recommend this company for your HVAC needs! -
Review 154 (2024-08-27 - Rating: 5)
Turner did a great job serving my A/C units. On time a very quick! -
Review 155 (2020-10-26 - Rating: 5)
Awesome experience! Kia took care of my humidifier issue, as well as, he verified the HVAC unit was in order. He did a great job. Very pleasant, professional, prompt and thorough. Great overall experience. Thank you Kia!DE -
Review 156 (2023-01-23 - Rating: 5)
Tyler was on time and efficient and was able to solve the problem quickly! He took the time to read the report from their last visit for repairs and came prepared with the replacement parts he thought would be needed, and he was correct! -
Review 157 (2020-04-10 - Rating: 5)
We have been clients since 2018. They installed our new heat pump fee days ago. We are living in the old home over 100 years old. We never got cool or warm for 4 years. Since then, we did foam insulation to make whole house temperature on the control. But we couldnt get temperature down enough to stay cool in the summer. Last summer was really hot summer. Going to bed was so miserable. So we finally decided to go for new heat pump. That was awesome, cooled off to 66 and kicked heater off right away. We tested.Today was over 90 degree sticky & humid day. Whole house was nice & cool!! Kept perfect temperature. Owner Paul & crews did wonderful job!! That was 3rd time we hired them. Never disappointed!! Highly recommend Impact heating &cooling!!! -
Review 158 (2022-05-01 - Rating: 5)
Tyler was the technician who came to my home. He was very professional and shared his great expertise regarding my furnace and air conditioner. Highest recommendation -
Review 159 (2021-12-15 - Rating: 5)
This is the 3rd time I used them. Specially like their technician Adam, who serviced our furnace last time. He was thorough, double checked everything and no short cuts. Highly recommend this company. -
Review 160 (2017-11-02 - Rating: 5)
Im a new home owner and ran into trouble with my furnace this winter when I first tried to turn it on. My inspection was good, but something happened in the 3 months. IH&C came out, got it up and running during my lunch break. Blair was very helpful and communicated with me during the entire process. Tech was on time and knowledgeable. Thanks. -
Review 161 (2020-06-18 - Rating: 5)
Nick did a great job! He was courteous, prompt, and explained what he was doing all through the process. I would definitely recommend Impacts services. -
Review 162 (2020-07-31 - Rating: 5)
After numerous attempts to identify a company that could service my wine cellar refrigeration unit I was referred to Impact. They were awesome. 100% the type of professional you can trust. I almost never write up vendors on the web so this review is of merit. BTW I am an engineer. -
Review 163 (2019-10-22 - Rating: 5)
Byron was very pleasant and informative. Super nice and dog friendly. Gave reasonable quotes.Great install by Pat and Eric. They were extremely friendly and very courteous of our home. -
Review 164 (2021-06-23 - Rating: 5)
Thanks for getting my furnace to run properly. Timely, fair and professional. Nice work Blair in customer service and Kate the technician who diagnosed my furnace and she was able to get my home warm again on a snowy Monday. -
Review 165 (2020-06-18 - Rating: 5)
I called Impact Heating and Cooling in a semi-emergent situation and couldn’t ask for better service. From the initial phone calls with Jen and Blair , to the follow up with the Vice President Sara, then the prompt professional service by Nick, I was more than impressed. Thank you for operating a great business! -
Review 166 (2021-04-06 - Rating: 5)
Kate was very professional, explained what problems she identified, showed us the parts that needed to be replaced and what the cost of the repairs would be. Performed the installation and adjusted the system. System is working great, very pleased with the experience -
Review 167 (2023-03-22 - Rating: 5)
Eric Ward did an amazing job for our furnace service.He is very skilled.Would love to use this company again! And would recommend them to anyone! -
Review 168 (2022-02-23 - Rating: 5)
Am beginning a renovation/remodel on my lower level and had a few questions on my HVAC system. Byron came out not once but twice to advise us what would be/not be possible without charging us for his time. Although Impact has not done any work yet, they will be the first ones we call w/ any HVAC, electrical or plumbing issues we will need on the renovation. -
Review 169 (2023-10-19 - Rating: 5)
Service Rep (Mike) was quick to fix our furnace and did an excellent job explaining what and why we were having the issue -
Review 170 (2023-12-27 - Rating: 5)
Eric arrived early and quickly fixed our furnace, very fair pricing as well! -
Review 171 (2024-06-17 - Rating: 5)
Great job done right. Herb showed me everything to do with the tool if plugs up. -
Review 172 (2023-04-12 - Rating: 5)
Wayne has serviced our furnace and A/C for years. Hes experienced, professional, courteous, and on-time. So we keep requesting him to perform pre-season service on our furnace and A/C. -
Review 173 (2020-06-23 - Rating: 5)
Nick Moden, 5 stars! Prompt, professional, and excellent work. He took time to explain what he was doing, what the actual part is supposed to do, and what the spectrum of readings meant. Make sure y’all keep good people like Nick on board as they are difficult to find this day and age. Thanks! -
Review 174 (2020-06-09 - Rating: 5)
Nick was great! He showed up during the scheduled time window, was respectful of my house, told me everything he was doing, and got the work done in a reasonable time! -
Review 175 (2024-05-14 - Rating: 5)
Herb Bradford was very knowledgeable and helpful. Answered all my questions. Highly recommend . -
Review 176 (2023-04-07 - Rating: 5)
Tyler showed up on time, and was very eager to get started on my air conditioner.He fix the problem and got me going again.I was very pleased with his work.Will be calling Impact heating again for future business , I highly recommend Impact heating & Cooling Inc. -
Review 177 (2023-06-16 - Rating: 5)
Wayne is always friendly, professional and goes above and beyond. I truly appreciate him and recommend Impact Heating & Cooling. -
Review 178 (2020-07-01 - Rating: 5)
I am appreciative of Nicks work and information and reassuring us that the original installation of furnace and AC was down properly a year ago by Heat Depot which is now out off business and all our records lost. Thank you very much for having a very professional technician, Nick Melon.Catherine Gallegos -
Review 179 (2019-11-07 - Rating: 5)
Byron performed some duct work and filter maintenance in our home. He was professional, thorough, efficient, and all around a pleasant technician. We highly recommend (and plan to use again) Impact and Cooling for your HVAC needs. -
Review 180 (2024-04-05 - Rating: 5)
Wayne was on time, knowledgeable, explained everything, respectful, friendly, found the problem and resolved it. I am grateful. -
Review 181 (2019-03-12 - Rating: 5)
Sara treated us like family. The tech was on time and very thorough, we could not recommend them more! Honest trustworthy and reliable, what else could you ask for? -
Review 182 (2022-12-30 - Rating: 5)
Humidifier canister was replaced. Isaiah was very professional and explained and showed me how dirty the canister was. I was surprised that I was able to receive same day service. -
Review 183 (2021-07-08 - Rating: 5)
This company answered the phone. They scheduled us for the next day. They called back a little while later and said they could make it today. They came, quickly diagnosed and fixed our coolant leak. Very good service! -
Review 184 (2022-12-20 - Rating: 5)
Tyler was good at explaining everything that he was doing to insure we were comfortable with what was needed and to help prevent future problems. Thanks again for your help brother. Youre a life saver!