Dicks Heating & AC Inc

Photo of Dicks Heating & AC Inc

Located in Sumner, Washington

Address: 1516 45th St E, Sumner, WA 98390, United States

Phone: +1 888-531-9579

Rating: 4.6

Services

  • Wheelchair-accessible entrance

Categories

  • Electrician
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor

Photos

Comments

  • Review 1 (2024-02-01 - Rating: 5)

    Steve was wonderful. Very informative with Great communication. We had a time crunch to get the new heating and A/C units installed. They came through and even went above and beyond the project description. They cut down an overgrown kiwi vine to give our unit enough room. These guys are punctual, thorough, respectful and clean. It was our pleasure to feed to crew Dirty Daves Pizza. We recommend them for any heating and cooling products/system/service.

  • Review 2 (2024-10-02 - Rating: 5)

    Ive been with Dicks Heating and Air Conditioning for about 23 years. Over the years, we and I have had great, dependable service. The service men, especially the one, Will, who completed my service today, is very knowledgeable about the mechanics of my systems. The Office staff are always friendly and helpful. Thank you so much Dicks Heatin and Air.

  • Review 3 (2024-09-21 - Rating: 5)

    Woke up to a freezing cold house. Looked up and reviewed quite a few different companies. Dick’s Heating responded to me quickly on a Saturday. Their tech Brian was timely, knowledgable and found then fixed the problem in approx 5 minutes. $77.00 was a great price to fix the issue. I would highly recommend this company.

  • Review 4 (2023-03-21 - Rating: 5)

    Really appreciate Dick’s Employees. They went above and beyond to get the job done. We just moved into a home and the whole heating system needed replacing. Our sidewalks needed clearing but we ran out of time. To get new heat pump in 1 of the workers cleared the sidewalk for us. Looked like he has done that before and we actually learned something. Everyone was professional and helpful. They made sure we were satisfied and had a system we wouldn’t regret. We recommend them highly and are very grateful for them.

  • Review 5 (2024-06-10 - Rating: 5)

    This business is superb! Every employee I spoke with during the replacement of my furnace and installation of air conditioning was great, friendly, knowledgeable, listened, explained clearly, patient. They came out when they said they would, worked with my HOA to complete it as necessary. They were great with my 90 year-old mother who lives with me. The quote was very reasonable and they did the work as stated. I will continue to work with them yearly as they maintain my new equipment. Highly recommend!

  • Review 6 (2024-07-22 - Rating: 5)

    We had A/C added to our existing central heating system. Every step of the process, from initial visit for estimate to finish up from install, went smoothly and efficiently. Great job! Were enjoying it!

  • Review 7 (2024-12-31 - Rating: 5)

    I had this heater replaced by another company (mountain states heating refered by American home shield) that did a bad sloppy job. But Dicks checked it out showed me what the other co. Missed and places they didnt finished the job... Thanks To Dicks heating all is now safe and running great....

  • Review 8 (2023-12-13 - Rating: 5)

    Outstanding service! We are 100% satisfied with all aspects of the trouble shooting of our old furnace and its replacement with a new one. Every step - from the initial phone call to the guys cleaning up when they were done - was fantastic. Our furnace quit, so they were here within hours to try to fix it. They clearly explained what was wrong and our various options. We chose a new furnace and it was immediately ordered. The installation team was amazing: prompt, on-time, efficient, professional and friendly. The cost too was very reasonable.We highly recommend Dick’s. They have been our go-to furnace fold for almost thirty years!

  • Review 9 (2024-03-08 - Rating: 5)

    Ethan was very understanding and did my yearly furnace inspection. He also explained how to keep my furnace up to date. He also explained how to install a built in a.c system into my furnace which was very helpful. Overall the service was very helpful and help me gain knowledge about how to keep my furnace clean and running.

  • Review 10 (2024-03-16 - Rating: 5)

    Great service and fair pricing. Called Wednesday, and estimate on Thursday. Following Monday old furnace removal, new heater, and new AC system installed. Super accommodating with my family and dogs. Ask for Edgar! Will be a repeat customer.

  • Review 11 (2024-03-06 - Rating: 5)

    Clay came out to give us a free quote and was awesome! He was able to fix our dryer vent same day, he helped pull our dryer out and set everything back up. 10/10 will use them again!

  • Review 12 (2023-11-16 - Rating: 5)

    As always amazing service. Weve had many different employees over the years to our home for regular maintenance, we were very happy to get Ethan this time and hope to continue to have him in the future! Excellent service and customer support!

  • Review 13 (2023-05-21 - Rating: 5)

    This company is amazing. Not only was their price great, it included annual care for a long time (I cant remember how many years). My new furnace feels loved and I thank you. These guys are so great, call them!

  • Review 14 (2023-11-16 - Rating: 5)

    We always get wonderful service with Dick’s Heating and AC.Our technician, Ryan, is the best! He’s courteous, respectful, tells us what he’s doing and why. Ryan is an asset to the company and represents the company well!The company gives us a follow up call the day after service to see if all is well!5 stars for the company and Ryan!

  • Review 15 (2023-08-21 - Rating: 5)

    Dick’s Heating and AC just sent tech Charlie to perform annual maintenance on heat pump and mini-split units they installed last year.He did a great job, very thorough with all phases, with in-depth explanations of all questions regarding most efficient operationof units, to a few tips for preventive maintenance.I’ve been a customer of Dick’s for over thirty years, finally retiring the problem-free Trane unit they installed thirty years ago.I’d obviously recommend Dick’s, a class organization that takes care of their employees, ā€œand it showsā€!Highly recommended!!!George C.Redmond

  • Review 16 (2022-12-14 - Rating: 5)

    5 stars across the board. Dick’s installed a new gas furnace and heat pump system in our residence in November 2022. Professional and personable describes everyone I met with or talked to about the work. The salesman I worked with anticipated problems that might occur at our house and took care of any potential issues before they occurred. They patiently explained things to me and answered my questions. Everything was done on schedule, no small accomplishment at the present time what with supply chain difficulties. Equally impressive is how well the system works. According to the gas company, in the 30 days since installation I used 1/3 less gas than the same time one year ago and lowered my bill for gas by over 25%. All the more remarkable when this Billing period had lower average temperatures and the market price of gas is higher. I couldn’t be more pleased or recommend Dick’s more enthusiastically.

  • Review 17 (2023-11-17 - Rating: 5)

    My service tech, Ethan, was extremely helpful and informative and provided some very helpful service information that says alot about the integrity of this organization. This is an organization we can trust for all of our HVAC needs in the future. Keep up the great work!

  • Review 18 (2023-11-29 - Rating: 5)

    This company has been great. From first contact to after install I have felt that the best job possible was done. I would recommend them to anyone.

  • Review 19 (2021-05-28 - Rating: 5)

    We had this company replace our furnace and AC units and couldn’t be happier. The team that did the work was extremely professional and knowledgeable. This was a project that basically took an entire day to accomplish and it was clear that the installers new exactly what they were doing. I would highly recommend them to anyone who needs furnace or AC work. Our new high-efficiency system works better than our old system ever did. Great company and a great team of technicians.

  • Review 20 (2023-01-17 - Rating: 5)

    Complete heat pump system completed in one day. The area where the outdoor unit had to be installed was soft and needed a lot of gravel to support it and they took care of all the details to make it work. The installation crew was well coordinated for all of the electrical, furnace, outdoor installation and under the house work that needed to be done. I would recommend Dick’s to anyone interested in having this work done.

  • Review 21 (2021-09-24 - Rating: 5)

    First let me start out with GREAT COMPANY. Can not say that enough!! Second I have a mobile home do those arw not the easiest houses to work on so I give the installers all the credit in the world for having great patience and stayed on track even when other people work on the home before them was crappie.Great installer guys very professional!!! The wonderful ladies in the office are also very professional and very very helpful with payments and questions!!! The company from the office to the field workers always kept me in the loop with my installation! If there was a problem or not they always kept me updated. Will definitely use them again!!! šŸ‘

  • Review 22 (2019-12-07 - Rating: 5)

    Needing an inspection and service done on my furnace I called Dicks. The technicians came on time and ready to go. They were quick, knowledgeable, and offered information on my furnace to help me to keep it maintained myself even after they were finished. The price was fairer than other companies had quoted for the work. I would absolutely recommend them to anyone who needs work done.Great job! Thanks again!

  • Review 23 (2020-07-07 - Rating: 5)

    Steve came to my house and gave us the quote. Steve was professional and very nice. As a licensed electrician, he patiently answered all my questions and didnt propose any unnecessary work. We got Coleman for furnace and AC, we had a very professional team (Andy,Mark, Jace and Brian) to come install the machines, the work finished timely. They were friendly and took the time to make sure parts look nice in my garage. Most importantly, the machines come with 10 years warranty in parts and labor. I recommend this company!

  • Review 24 (2023-08-01 - Rating: 5)

    Dick’s has always been great to work with. Always honest without trying to sell us something we don’t need. Will did a great job, was prompt, professional and friendly.

  • Review 25 (2022-12-31 - Rating: 5)

    Susan is a Rockstar!! I needed some advice for changing my furnace filter-- which Ive never done before-- and Susan completely walked me through it. She stayed on the phone until the job was finished, and even looked at pictures so she could see what was needed (she may have had some help from one of their awesome technicians) (;Amazingly helpful, cheerful, personable and professional--and on a Saturday!!Super grateful for them!! The best!!

  • Review 26 (2023-01-30 - Rating: 5)

    I have had Dick’s servicing & replacing equipment over the past 5 years in a previously owned home. Seems all the HVAC equipment went out when I became the new owner. The previous owner had been using Dick’s. Since I am a Senior widow & a mechanical idiot, I have continued with them. They have great, knowledgeable service people, excellent equipment & service ( I have had to replace most of it.) The only problem I have had was when the old Heat Pump went out ((from previous owner) in the dead of winter & took over a month to get new one (not their fault) & had to stay in bed most of month as house was freezing. But all of their new equipment (has cost a fortune) works well & they service it yearly.

  • Review 27 (2022-11-21 - Rating: 5)

    I had a wonderful experience with Dick’s Heating and A/C from the start with Charlie servicing and giving me an estimate to having the install done of a tankless water heater, furnace and heat pump by a great group of guys. I highly recommend them all.

  • Review 28 (2021-09-14 - Rating: 5)

    I’ve been using these guys for many years & they have always been exemplary! Bob came to service my hot water wall heater, was super professional & efficient! Dick’s has a great annual maintenance program for all of our systems! Highly, highly recommend them!

  • Review 29 (2019-08-15 - Rating: 5)

    We recently had a heat pump system installed into our home. From the very beginning when we began looking into this option the entire staff was very friendly and helpful. Loretta worked with us to schedule an initial quote and walk through with Steve and made a point to be available to answer any and all questions that I had. Andy and his crew arrived right on time and got straight to work, they made sure to explain the process to my wife and walk her through all of the details. Steve even stopped by to check in on the work. The crew worked throughout the day in the heat to make sure that everything was working properly before leaving. We even got a follow up call the next morning from Loretta to ensure that everything was to our expectations.Dicks Heating & A/C were very professional and helpful. We highly recommend them!

  • Review 30 (2020-01-04 - Rating: 5)

    I have had two visits recently. One was a regular annual maintenance where Raymond and Randall did a great job! They were polite, prompt, and professional. They handled changing the media filter in my furnace and checking everything out with ease and aplomb! This is no easy feat since my furnace is under my house in a crawlspace! Its hard to have anything good under there, especially aplomb! All this is even more significant because although fully trained and experienced....these were young men! It gave me hope to see such professionalism in our youth! Great job, guys! My other visit was with Edgar, who was delightful and seemed not too much older than Raymond but wears the vest of experience well! He was helpful with information about the needed part and helpful with his experience because he suspected what it might have been based on the problem we were having....and he was right! He was thorough and proactive; he was efficient and very professional. What a great job he did being the furnace professional I needed on my birthday when the heat was stuck on!!!! Thanks, Dicks for hiring some young professionals that excel on so many levels. It makes this world a better place. Sincerely, J. Fawver

  • Review 31 (2021-05-29 - Rating: 5)

    Good service and did a very good job installing our new system. The installation crew were very knowledgeable and efficient. The sales representative was very helpful in the selection of our new eequipment and the price was very competitive. Very satisfied. JPM

  • Review 32 (2019-12-10 - Rating: 5)

    Dick’s has been maintaining my furnace for almost a decade. They contacted me for my annual inspection. The technicians came on time and ready to go. He was quick, knowledgeable, and offered information on my furnace to help me keep it maintained. You can’t beat their service!

  • Review 33 (2022-09-03 - Rating: 5)

    The technician was very knowledgeable and provided helpful information for maintaining my system. They have an economical program for annual maintenance. I was very happy with their service and signed up for 5 years of annual maintenance.

  • Review 34 (2019-12-05 - Rating: 5)

    Great service! I am very pleased with the high efficient gas furnace installed recently. The staff was professional, friendly, helpful, and courteous from start to finish. Signed up on their maintenance plan = peace of mind. Highly recommend. See you next year!!!

  • Review 35 (2023-10-15 - Rating: 4)

    We had one of their techs, Roland, help us with replacing our 25 year old heater that was breaking down. He carefully reviewed what we wanted the new furnace to do, measured the air flow and cooling system we wanted to add, and provided us with 3 different options. We chose the Coleman heater and heat pump option. Its been 3 years now and we are very happy with the system. The air flow is fantastic. The annual maintenance assures us that our system is always ready to go.

  • Review 36 (2020-01-16 - Rating: 5)

    I am a general contractor. All my projects are done by this company and I am very pleased with their communication, prices, and quality of work. I had installed with them new units, repaired old ones, and called them for numerous times for regular check ups and seasonal maintenance. Very satisfied. Their worker Isay Shcherbanyuk should get raise in salary for the quality of work this man performs. AAA+++. Highly recommend.

  • Review 37 (2023-02-24 - Rating: 5)

    I have used this company for many years. They serviced my previous furnace and when it went out I purchased a new furnace from them. They service my new frurnace yearly. Excellent service. Super nice people throughout the company. I highly recommend them!!!!

  • Review 38 (2020-01-16 - Rating: 5)

    We have been working with this company for a few years so far and will always get their opinion and expertise every time something goes wrong with our heater or AC or water boiler, all three of these things throughout the years stopped working for us and they’ve always fixed it quick, and we haven’t had any problems with them since, every time they were polite, and professional. We had Isay Sherbanuk every time we had anything wrong and he definitely knows what he’s doing. We will be contacting and recommending them in the future. We are very satisfied with this business.

  • Review 39 (2022-07-07 - Rating: 5)

    Dick’s installed a new gas furnace and heat pump in 2011. Part of their service at that time is free annual inspection for as long as you own the system. The service tech that came by this year is one that has inspected our system in the past. Forgot his name but he’s always on time, polite, and professional. Thanks!

  • Review 40 (2017-06-28 - Rating: 5)

    They are very friendly on the phone and when they arrived at my home. They came in a timely manner and were very professional. They did a wonderful job and it took them no time at all. They also double checked before leaving to see if I needed anything else done.I highly recommend this company.

  • Review 41 (2023-05-20 - Rating: 5)

    Edgar has been doing our checks and repairs since the new system was put in he is through very caring individual he always make us feel like we are a priority. thanks for all you do Edgar is awesome

  • Review 42 (2018-06-05 - Rating: 4)

    We got a few different quotes for an A/C install. Dick’s price came in as good as any of the others. The sales rep said they would make some corrections to the current furnace install to make it right. The install crew was on the same page and made additional adjustments to clean the job up. We are pleased with the install and the service. Thank You!

  • Review 43 (2024-08-04 - Rating: 5)

    Third time in 26 years I’ve used them. I was able to call on a Sunday and have a technician at my house Monday morning. Their crew is friendly, polite and hard workers. Would recommend them to anyone.

  • Review 44 (2022-12-02 - Rating: 5)

    Ryan was thorough, diagnosed my furnace that wasnt working properly. Quoted me less than half of the price of a different company.His diagnosis was correct and my house is now cozy warm.

  • Review 45 (2021-10-30 - Rating: 5)

    A team of five installed a mini heat pump with two interior units in my home in a little over 6 hours. They were professional, answered all my questions, and completed the work without breaking anything or cracking the lath and plaster wall. The Daikin units look great, and warms my living area more efficiently than my gas furnace. I look forward to testing the A/C this summer.

  • Review 46 (2022-11-05 - Rating: 5)

    They did a great job, and the price was super fair, the technician was super polite, respectful and helpful. I will continue to use them for my HVAC needs.

  • Review 47 (2020-01-22 - Rating: 5)

    Paul was the name of the professional they sent out. He was very competent, informative and used his time very efficiently. Made me feel comfortable with choosing Dicks. Heating works great now! Thanks Paul! Cant say enough about this young man.

  • Review 48 (2020-01-16 - Rating: 5)

    I have experience with guys who worked in the projects and they installed new heat pump and called couple times for maintenance.Good job guys...on time, quickly and good quality.... very satisfied. +++Highly recommend.

  • Review 49 (2022-02-03 - Rating: 5)

    Hot water tank pilot light wouldn’t stay lit and I called on a late Thursday afternoon—5 or 6pm and they squeezed me in for a next day appointment. The repair was quick and the cost was affordable.

  • Review 50 (2020-01-20 - Rating: 5)

    Repairman was on time, courteous, knowledgeable and efficient. Got us up and running and trained us on how to operate the programmable thermostats. Office staff was also helpful. Would recommend Dick’s.

  • Review 51 (2024-02-23 - Rating: 5)

    Excellent work at a fair price. Very responsive too. Would highly recommend.

  • Review 52 (2022-07-06 - Rating: 5)

    Very pleased with tech Charlie !! He serviced 2 setups expertly and gave diagnosis on something that will need a little extra attention. Definitely my long term go to company for all HVAC needs !!!!

  • Review 53 (2022-06-18 - Rating: 5)

    Landlord left it up to me to get the electric panel upgraded so I could have an outlet on the patio and bring the kitchen up to code. Jace made sure not to disrupt the office functions unecessarily as well keep the wall damage to a minimum. I look forward to scheduling time to get an outlet in the bathroom soon. We use the weatherproof outlet on the patio all the time so I can have blue rope lights on the roofline glow at night.

  • Review 54 (2021-11-18 - Rating: 5)

    Had them install a heat pump / AC unit in late 2017. Works great. They kept in contact about servicing the unit and walk me through the wifi-enabled thermostat instructions when I got wifi. People you want to do business with! šŸ‘

  • Review 55 (2024-09-12 - Rating: 5)

    Edgar is the greatest, service is ex Ellenton couldnt be happier.

  • Review 56 (2019-08-10 - Rating: 5)

    Fantastic Service!! The technician Aaron Green did an amazing job and was super personable, but was also focused and efficient. I would recommend this company to anyone that wants honest and trustworthy service!

  • Review 57 (2023-01-28 - Rating: 5)

    Awesome service best price with high quality components used in their heating and cooling systems. A.k.a. heat pump. Thanks for the work well done and professional service.

  • Review 58 (2011-11-07 - Rating: 5)

    I was replacing a 20 old furnace in a small house. Dicks was the third company out and the first to suggest moving to the attic which I was very excited to learn was possible. The estimator was very proffesional and realistic. He didnt try to oversell me. I wanted an 80% for cost reasons but also because I knew that the smallest gas units (3 ton) were allready slightly larger than neccesary for my small house and that a 95% was really overkill. After collecting 6-8 estimates I came up with a few more questions and Mike (the estimator) was more than happy to come back out and review the complete job with me on site. In the end the price included a Trane 80%, 2 stage furnace with variable speed fan and a 5in filter as well as relocation to the attic.The crew was scheduled with a week of my decision. The job was estimated to be a single day and it was, in and out. The only tiny complaint I had was that I didnt get an estimated time of arival. I go into work normally at 7 but luckily I work close so I headed in and waited for a call. Around 9 I hadnt heard anything so I called the office and was told that they just left the facility in Sumner and was given an approximate ETA. When the crew arrived they called me and I drove home to meet them and walked them through the house to make sure they knew what was where, crawl space and attic access, electrical panel, etc. They already had carpets down before I was done to keep the floors protected and mess to a minimum.When the job was done, the lead walked me through the entire process. He showed me what was done in as much detail as I could ask for, walked me though the new thermostat and the maintanence of the unit.They were above professional, I couldnt have asked for a better experience. The best part was the price. They were close to half of 2 other companies and still below others. They had a great easy to understand estimates that showed me multiple options for furnaces which included all but tax and another line for moving to the attic (an option). This made it very easy to get a final total which was on the dot when I paid the bill. Others had confusing estimates which did or didnt include permits or only gave one furnace option or they tried talking me into things that I didnt want.I cant say enough good things about my experience. I dont know why there are not more reviews on here about them.

  • Review 59 (2023-06-22 - Rating: 5)

    They did a great job, replaced my furnace and Heat pump in just a few hours and cleaned up behind themselves. šŸ‘

  • Review 60 (2022-03-16 - Rating: 5)

    I had them both do a furnace tuneup and water heater replacement. Very polite, professional, and responsive. Will definitely use them again.

  • Review 61 (2021-06-17 - Rating: 5)

    I’ve been a customer for 15+ years. Recently moved and upgraded system to ductless. Dick’s Heating is always fairly priced, professional and courteous. Highly recommend!

  • Review 62 (2022-11-24 - Rating: 5)

    We’ve used Dick’s Heating & A/C for several years and have always been happy with their service. They are responsive and thorough. Highly recommend.

  • Review 63 (2023-04-29 - Rating: 5)

    Electric water heater installation. Excellent service. Check all water outlets before leaving and even clean some outlet which was clogged by dirt. Thanks. Very satisfied customer

  • Review 64 (2023-03-12 - Rating: 5)

    Edgar was great! He quickly diagnosed my problem and fixed it on the spot. I’d gladly hire this group again

  • Review 65 (2020-01-18 - Rating: 5)

    Outstanding company to work with.Using this company for over 10 yr, Service was always great with technician Isay Scherbanyuk he is the best !!!Very knowledgeable ,helpful, experience,reliable worker.Strongly recommend this company !

  • Review 66 (2023-01-15 - Rating: 5)

    This company has been great working with. They have done an exceptional job repairing or on the yearly maintenance.

  • Review 67 (2020-01-17 - Rating: 5)

    Great company, Isay performed work very professional, organized, above and beyond what I expected. Very friendly and helpful. Willing to work extra to make customers happy. Will definitely recommend this company and Isay personally.

  • Review 68 (2022-07-17 - Rating: 5)

    Installation staff were excellent. They did a super clean install in the location I preferred. I have stuck with them for years.

  • Review 69 (2023-05-19 - Rating: 5)

    I got a great deal on my new furnace when my old one died. Because they gave me a such a good deal I was able to upgrade with AC as well.

  • Review 70 (2022-12-31 - Rating: 5)

    Ryan was professional, courteous and friendly. I would highly recommend him for all my future furnace needs!

  • Review 71 (2024-01-06 - Rating: 5)

    Great experience did a great job and very happy with this company and their products

  • Review 72 (2022-07-31 - Rating: 5)

    Excellent service, address the problem instead of replacing the whole water heater was able to fix the thermocouple, other service providers only gave me the option to replace the whole water heater, highly recommended šŸ‘

  • Review 73 (2020-02-14 - Rating: 5)

    After a large TV advertised plumbing and heating service suggested nothing other than replacing our furnace with a brand new one we found Dicks on HomeAdvisor. Roland diagnosed the short in one of the furnace wires and repaired it. He also added a code compliant pipe extender from the furnace to the flexable gas hose that was improperly connected to the furnace.When were ready to purchase a new furnace well contact Dicks Heating & A/C.

  • Review 74 (2023-09-19 - Rating: 5)

    DICK’S has always provided us with the best possible experience and service. We’ve been using DICK’S for many years.

  • Review 75 (2020-01-21 - Rating: 5)

    Paul showed up at my house to service my furnace and he was very nice and did a very great job. Got the job done quickly and efficiently.

  • Review 76 (2020-01-18 - Rating: 5)

    Outstanding company to work with. In particular worked with Isaya any problem that came up in my rental units he always was there and fixed it. Thank you!

  • Review 77 (2024-03-16 - Rating: 5)

    Tristin, my technician, was thorough, knowledgeable, helpful, and kind.I highly recommend Dick’s!

  • Review 78 (2024-01-02 - Rating: 5)

    On time. Explained all the steps. Did a great job. Left everything in perfect shape.

  • Review 79 (2017-06-15 - Rating: 5)

    Great experience, beginning to end. Reasonable estimate, on-time installation, clean, friendly, and professional staff, first rate quality of work. Highly recommended.

  • Review 80 (2022-07-07 - Rating: 5)

    Dicksheating has Great service. They were on time. The service tech was very polite and answered all of our questions

  • Review 81 (2023-01-16 - Rating: 5)

    Used them for many years, have them come out every year to maintain and check entire system, system runs excellent,

  • Review 82 (2019-12-07 - Rating: 5)

    Great company with outstanding products, service and especially the people! Steve was great! He did not try to up sell me anything I didnt need, but explained all of my options very clearly. After the Dicks Heating team installed my high efficient gas furnace and air conditioning, my utility bills have decreased and the overall comfort has improved dramatically! The 10 year parts and labor warranty give me peace of mind! There is a reason they have been around so long. They have a customer for life!

  • Review 83 (2023-12-09 - Rating: 5)

    Love this company, They came when they said they would and did an excellent job!

  • Review 84 (2020-02-15 - Rating: 5)

    Excellent service. Very considerate and responsive.Andy and David were the installers. Good job by their assistants also!

  • Review 85 (2022-07-31 - Rating: 5)

    Thanks to Steve and his team for installing the new Coleman heat pump it works great and we love it.

  • Review 86 (2021-05-27 - Rating: 5)

    The technicians that can to do the work were amazing! Friendly and knowledgeable. Great customer service!!!!

  • Review 87 (2022-07-16 - Rating: 5)

    Great service fast response very professional, I have a new HVAC company to help maintain my system.

  • Review 88 (2020-02-12 - Rating: 5)

    Edgar came same day with a smile & great attitude. Handle things with professional care and was very knowledgeable. Thanks You!

  • Review 89 (2022-07-07 - Rating: 5)

    Have been using this services over 20 yrs and cannot find another company that is good and knowledgeable,produce excellent service

  • Review 90 (2019-12-20 - Rating: 5)

    Very reliable company with pleasant staff and reasonable pricingThey give you an estimate before they complete the repairs

  • Review 91 (2022-05-05 - Rating: 5)

    There was a problem with the existing thermostat. They tried several different solutions. They stayed until everything was operating properly.

  • Review 92 (2023-05-24 - Rating: 5)

    Had Great experience highly recommend them best technician Brian

  • Review 93 (2024-05-10 - Rating: 5)

    Wanted to thank Jon and JC for their help on Thursday!! They were very kind to me and helped us so much!! We truly appreciate it!!

  • Review 94 (2023-03-05 - Rating: 5)

    The best reliable and very efficient company with very friendly staff who understand your heating needs

  • Review 95 (2023-01-10 - Rating: 5)

    I had great service and a professional attitude with Bob the technician who came

  • Review 96 (2024-01-12 - Rating: 5)

    Excellent customer service and very professional šŸ‘ Thank you. 😊.

  • Review 97 (2023-07-14 - Rating: 5)

    These guys are great! Their service fee is low. Their techs are very knowledgeable. I love that they charge by the job-not the hour. Their prices are competitive, and they are very good to explain problems and give you options for fixing or replacing. Weve used them and been on their yearly maintenance plan for nearly 20 years. Highly recommend!

  • Review 98 (2023-10-15 - Rating: 5)

    Great. These folks always treat me right. It’s why I come back again and again.

  • Review 99 (2023-01-11 - Rating: 5)

    The technician was knowledgeable and friendly. Did an excellent job.

  • Review 100 (2021-01-04 - Rating: 5)

    We had our routine maintenance of furnace. The technician was prompt on time and helped answer all questions.

  • Review 101 (2019-12-10 - Rating: 5)

    We have used them for years and have had nothing but wonderful experiences. Highly recommend them.

  • Review 102 (2024-02-29 - Rating: 5)

    Office staff was great at communicating issues and with schedule coordination with tenant.

  • Review 103 (2024-03-08 - Rating: 5)

    Very professional and answered any questions we had.

  • Review 104 (2023-08-08 - Rating: 5)

    I like everything about this company. Will continue to use them.

  • Review 105 (2023-12-20 - Rating: 5)

    Wonderful company! They really care for their customers. Highly recommend.

  • Review 106 (2021-10-28 - Rating: 5)

    Friendly and honest. I trust their suggestions.Great craftsmanship which is rare these days.

  • Review 107 (2024-01-25 - Rating: 5)

    Great service. Cleary explained the problem and provided a cost effective solutions.

  • Review 108 (2021-06-03 - Rating: 5)

    They are great love their man that comes out he is very good.

  • Review 109 (2023-10-12 - Rating: 5)

    They were very responsive and got my system replaced for a fair price in just a couple weeks. All work was completed in less than one day with a complete team that was very experienced and professional.

  • Review 110 (2023-11-07 - Rating: 5)

    He was very helpful in explaining why and what things he was doing. He told me how functional the system was working and what future issues that will need to be addressed.

  • Review 111 (2023-08-24 - Rating: 5)

    The service provider was very nice and helpful.

  • Review 112 (2022-04-04 - Rating: 5)

    Awesome fun car store & community showcase museum. Supposed to be for Griotts Garage.

  • Review 113 (2021-05-27 - Rating: 5)

    Paul is a genius. Was able to solve a difficult issue that others could not.

  • Review 114 (2020-02-28 - Rating: 5)

    Great service and very professional. Recommend look highly. Mitch

  • Review 115 (2022-10-20 - Rating: 5)

    All work was done on time and without any problems.

  • Review 116 (2023-03-22 - Rating: 5)

    Excellant representative/maintenance man! Good technician and communicator!

  • Review 117 (2023-09-17 - Rating: 5)

    Every year without fail they are there for our family!!!

  • Review 118 (2023-03-28 - Rating: 5)

    Steve Farris and his team installed our unit . Excellent and professional service. Did a awesome job! Answered all of our questions in detail , gave us the best options for our size home. Everything is working excellent. Fast and efficient! We now have air conditioning yeaaahhhhh! Thank you Steve!!!

  • Review 119 (2023-09-21 - Rating: 5)

    Reasonable price; efficient and reliable crew for installation; excellent products.

  • Review 120 (2022-10-21 - Rating: 5)

    I’ve been a satisfied customer for approximately 15 years

  • Review 121 (2022-07-07 - Rating: 5)

    Always friendly, knowledgeable and have fair pricing.

  • Review 122 (2023-04-19 - Rating: 5)

    New furnace, experience was terrific, the technicians were courteous, professional, and the time it took was much shorter than I thought. Great job.

  • Review 123 (2023-06-01 - Rating: 5)

    They were great needed maintenance on furnace for house closing got meScheduled fast. Thanks

  • Review 124 (2023-06-02 - Rating: 5)

    We have been very happy with all services since the installation of our unit years ago.

  • Review 125 (2023-07-07 - Rating: 5)

    Tech has indicated an issue, provided an estimate and how long a part would take ordering, not doing work yet as there is no issue at this time but will keep in mind if needed in the near future, replaced filter and yearly maintenance

  • Review 126 (2022-06-18 - Rating: 5)

    CSR was prompt in responding to my request and was able to fit me in quickly for an appointment., Its important to maintain my heating system in my Tax office before clients arrived to a cold lobby. He tried to teach me how to use my thermostat but I already forgot how to do it so I will have to you tube it. I am going to call to schedule AC system maintenance for the summer time, once summer finally arrives.

  • Review 127 (2022-08-21 - Rating: 5)

    Professional, knowledgeable team with parts and warrantee included.

  • Review 128 (2020-01-24 - Rating: 5)

    Great company l, would recommend to friends and family anytime.

  • Review 129 (2023-07-27 - Rating: 5)

    Very professional and good at speaking clearly.

  • Review 130 (2020-01-16 - Rating: 5)

    Edgar was very courteous and helpfu while servicing the heat pump!!

  • Review 131 (2020-02-13 - Rating: 5)

    We had a side discharge A/C installed yesterday. The crew was great. I was impressed with them all. They even went above and beyond and cleaned our furnace! (Our home is new construction and it was filled with paint chips and sheet rock debris). The office staff is also very professional and pleasant on the phone, and scheduling was quick and convenient. Overall, I’m pleased with the work they did and would highly recommend to family and friends.

  • Review 132 (2020-02-17 - Rating: 5)

    I appreciate the service and the respect I received throughout the entire process.

  • Review 133 (2023-07-08 - Rating: 5)

    Very good service and exceeded my expectations.

  • Review 134 (2022-03-18 - Rating: 4)

    Bob B. came out the same afternoon that we called regarding our failing water heater. He wrote up an estimate for replacement of our 22 year old water heater on a Friday, and came to replace it on the following Tuesday. The only concern that I have is that the replacement was not Energy Star certified so we didnt get a $50.00 rebate through PSE. Maybe such heater was not available and we needed something right away. Am not sure as I did not discuss this with him. Maybe he did with my husband?? Besides very knowledgeable and professional, he was good at explaining things to people not very familiar with water heaters!

  • Review 135 (2022-11-27 - Rating: 5)

    Incredible! Quick, efficient and knowledgeable. Now a lifetime customer! Way to go Susan and Charlie

  • Review 136 (2021-10-16 - Rating: 5)

    Ryan looked over my system. I have an older system and he made sure it would continue to be safe to use and disconnected wire that were causing a spark in our system. He also called me later on to the best air filter to you. He was great. Thank you Ryan.

  • Review 137 (2021-11-19 - Rating: 5)

    These guys have only had to come out twice since I have had this house 13 years. But both times, they have been super helpful, friendly, and done good work! Love these guys!

  • Review 138 (2020-01-21 - Rating: 5)

    I just want to start off by saying, I usually do not try and talk to people who are working. Work is work and I don’t try and bother. But I have to say, when Paul came to fix my furnace, he made me feel comfortable. He also seemed very knowledgeable and experienced (which I was skeptical about at first)! He worked very fast, even while talking to me, but more importantly he is a genuine person who I felt an authentic connection with. Certainly using Dicks Heating again!

  • Review 139 (2023-02-24 - Rating: 5)

    Checked my furnace. He was great.

  • Review 140 (2022-06-19 - Rating: 5)

    Excellent work. Would recommend highly.

  • Review 141 (2021-09-22 - Rating: 5)

    Got through for an appointment for a routine check up on my gas furnace. Told I need to be available between 1-5p and the tech surprisingly arrived at1p with a call prior to his arrival. After completing the service, the tech indicated the furnace was in good shape and should last for awhile. He also informed me of a weakness in all gas furnaces and there was indication of any leaks, Tech followed Covid-19 rules of wearing a mask during his visit. Gave me a few reminders like to change my filters regularly which I do. Completed the service in about 45 minutes or so.

  • Review 142 (2023-08-08 - Rating: 4)

    NiceCleanPick up

  • Review 143 (2019-11-29 - Rating: 4)

    Weve been customers since 2012. Weve never had a problem with their service. The previous owners of our house also used them and referred us to them. Were quite satisfied.

  • Review 144 (2020-01-07 - Rating: 5)

    Great service, very professional. Open to answering questions.

  • Review 145 (2020-01-16 - Rating: 5)

    Susan at the office sent out a tech right away as the temperatures were dropping and I was in need of immediate help. Edgar and Bob showed up and got right to work so my heating problems could be fixed in one trip! Great professionalism thanks to Dicks heating my furnace was up in running 2 hours after my first call!

  • Review 146 (2022-03-26 - Rating: 5)

    So happy with their work, very professional and they explained changes they made to help with furnace - great team - highly recommend!! 🌟🌟🌟🌟🌟

  • Review 147 (2021-06-14 - Rating: 5)

    The yearly maintenance service has always been great...professional, proficient, people friendly, punctual and never had to clean up after them. They also detect potential problem.

  • Review 148 (2023-01-15 - Rating: 5)

    Professional service! Friendly staff.

  • Review 149 (2020-01-14 - Rating: 4)

    Service was great... Edgar is the best..extremely efficient

  • Review 150 (2020-01-24 - Rating: 5)

    Love these guys, highly recommend.

  • Review 151 (2022-07-31 - Rating: 5)

    Installation was professionally and quickly done.

  • Review 152 (2020-01-17 - Rating: 5)

    Great service! Highly recommend!!

  • Review 153 (2022-07-27 - Rating: 5)

    Work was done professionally!

  • Review 154 (2021-10-22 - Rating: 5)

    The technician was professional and thorough.

  • Review 155 (2023-08-02 - Rating: 5)

    Always excellent service!!

  • Review 156 (2018-07-21 - Rating: 4)

    Would be a great place to live.

  • Review 157 (2023-06-01 - Rating: 5)

    Very polite and professional

  • Review 158 (2022-03-11 - Rating: 5)

    On time, friendly And affordable.

  • Review 159 (2023-04-15 - Rating: 5)

    Great service tech

  • Review 160 (2022-07-10 - Rating: 5)

    Very friendly and helpful

  • Review 161 (2022-10-15 - Rating: 5)

    Great service people

  • Review 162 (2021-06-15 - Rating: 4)

    Just overpriced...should be cheaper

  • Review 163 (2023-06-01 - Rating: 5)

    Timely, efficient and kind

  • Review 164 (2023-10-13 - Rating: 5)

    Always professional

  • Review 165 (2021-08-05 - Rating: 5)

    Edgar is the greatest.

  • Review 166 (2022-10-15 - Rating: 5)

    Satisfied

  • Review 167 (2023-01-01 - Rating: 5)

    Heating system annual inspection.

  • Review 168 (2021-06-09 - Rating: 5)

    Great and quick.

  • Review 169 (2021-05-28 - Rating: 5)

    Very trustworthy

  • Review 170 (2021-08-13 - Rating: 5)

    Excellent job

  • Review 171 (2023-03-10 - Rating: 5)

    Inspection of system