Trademark Home Services

Located in Sugar land, Texas

Address: 15445 Old Richmond Rd #106c, Sugar Land, TX 77498, United States

Phone: +1 281-944-5325

Rating: 4.7

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-06-26 - Rating: 5)
Have been using Trademark to service my air conditioners for almost 6 years. Jason in customer service is knowledgeable and great at advising what is needed. Alex is my onsite repair technician does a great job of completing repairs and fully explaining the issues to help make a decision and understand completed work. I am in a service agreement that is well worth the price. I get priority service, sometimes even the same day! They have also completed some plumbing repairs, at a discounted rate. Fully intend to renew my contract in the fall.

Review 2 (2024-07-30 - Rating: 5)
We had an issue that was giving us a lot of problems. Called the company for the first time and they were very reassuring and sent someone out the next day. The technician Eric was very knowledgeable and was able to figure out what was going on and fixed it all in one day. Would definitely use again.

Review 3 (2024-06-26 - Rating: 5)
I love Trademark Service. Its easy to get them to come out for repairs. Eric is skilled in his work and very friendly. This is a great company‼️😃

Review 4 (2024-09-23 - Rating: 5)
Extremely happy with the service, professionalism of the master plumber, and the brand of water heater. Will definitely recommend Trademark Home Services to others

Review 5 (2023-04-14 - Rating: 5)
Ive been using Trademark for a number of years. My first experience with them was with a tankless water heater install. They did such a good job that I switched all of my AC repair and inspection to Trademark as well. My area is covered by a gentleman named Eric who is a joy to work with. Hes a jack of all trades and always does the job right. I absolutely recommend Trademark Home Services.

Review 6 (2023-06-20 - Rating: 5)
My neighborhood experienced a power outage due to storms that knocked out my A/C, which I did not know about until the next day. I immediately contacted Trademark and my favorite technician, Mr. Eric, was dispatched within a few hours. He was able to assess the issues and repaired my A/C in a timely manner. I have been a customer of Trademark for a number of years now, and have never had any issues. Their customer service and on-time response is awesome!

Review 7 (2024-08-28 - Rating: 5)
Ive been using Trademark Home Services for at least 10 years. They are always courteous and go beyond the expected service. Eric is a true professional.

Review 8 (2024-06-10 - Rating: 5)
The technician knew exactly what he was doing, communicated clearly what the problem was and how to fix it, and then stayed late to make sure it was fixed before I had to go another day without AC. I am very happy with the service.

Review 9 (2024-02-27 - Rating: 5)
The folks at Trademark Home Services have been helping us with our HVAC and Hot Water systems since we moved to Katy over 9 years ago. They are professional, responsive and have helped us keep our systems operating efficiently each year. I trust Trademark Home Service to do the job right and at a reasonable price. I have recommended them to neighbors who use their services too!

Review 10 (2023-08-26 - Rating: 5)
Their responsiveness was amazing! They arrived within thirty minutes after my call! The technician was very professional and knowledgeable about the air conditioning system and able to do the necessary maintenance immediately. I would highly recommend this company.

Review 11 (2019-07-01 - Rating: 5)
I am very satisfied with the service I received from Trademark Home Services. I worked with Jason on getting the quote and setting up the installation of my AC unit. Jason made me feel comfortable with my purchase. He explained everything to me prior to the installation. I spoke to several companies but none were able to beat the price that I received from Trademark. I could not have had a better experience. I would recommend my family and friends to Trademark. I plan to use them for my second home as well.

Review 12 (2024-01-24 - Rating: 5)
11:30pm 1/23/24- alarm goes off on water heater drain pan. Drain blocked too!!! I contacted Trademark and they walked me thru how to find and turn off water valve. No damage thankfully and they were out first thing this morning to assess. 8 year old water heater died. Eric and assistant put in a new one today! Thanks to Jason for scheduling so quickly and Eric yet again in getting the job done! Excellent service! Highly recommended!******************************7/1/23- Saturday during this heat wave and AC stops cooling over night. Trademark (Jason and Eric) come thru again! 5 year old AC system - warranty part - timely, and quickly serviced! Excellent company. Highly recommended!********************************I have one number on my refrigerator for any and all home repair needs! Eric is professional, timely, detailed and knows his job! The company offers very competitive prices and beats out the competitors for cost, warranty on parts and labor, and quality of the equipment and parts installed. I could not be happier with Trademark Home Services. They explain everything and really allow the home owner a comfort level in having a reliable, less expensive, and professional service.Get your spring and fall maintenance done!Trademark Home Services - Yet again, Thank you!

Review 13 (2020-09-05 - Rating: 5)
Trademark Home Services is truly absolute the best. For some reason Eric is always the one that shows up and he never disappoints. He is courteous and competent. I have called them for minor plumbing issues - minor to them - installation of a new hot water heater, and most recently part of my HVAC system needed replacing. They did a great job! Left everything in order and were actually quite quiet as I was working at home during the installation! I will always call them first and you should too. And yes, the prices were reasonable and quite competitive!

Review 14 (2018-02-26 - Rating: 5)
Had a leaking water heater. Called Jason and he had a tech (Allen) to my home within an hour. He and Eric replaced the water heater in a timely manner with no problems. Both technicians and Jason were very polite, professional and knowledgeable. I would highly recommend Trademark Home Services! They jumped through hoops to get the job done quickly. So impressed!

Review 15 (2017-07-26 - Rating: 5)
My AC went out during the hottest week of the summer. I contacted Trademark Home Services for a quote and Jason really help me out. He provided me a very competitive quote for replacing my AC system and he was able to send someone out to install within a few work days. Their prices were so competitive I was able to install a more efficient system. Jason even went out of his way to provide us with a portable AC unit so that my wife and I would be comfortable until the AC was replaced. I cant say enough about how convenient and easy Jason with Trademark Home Services made replacing my AC system.

Review 16 (2017-07-10 - Rating: 5)
Trademark was very professional from beginning to end. Had hot water heater that was leaking and dealt with Jason who gave me a fair price with no strings attached. We got the installation scheduled to accommodate my time frame and the installers showed up early and were courteous and knowledgeable. They had the old water heater removed and the new one installed within about a 2 hr. time frame. It was a very good experience and I would highly recommend Trademark... Ken B.

Review 17 (2023-01-24 - Rating: 5)
I hired Trademark to inspect the plumbing and HVAC system in a house Im planning to purchase. They were very professional and recommended the tests that were needed to ensure proper function of the systems. They were very communicate and I was informed of all results promptly upon completion. I definitely recommend this company.

Review 18 (2021-12-18 - Rating: 5)
These guys installed our HVAC system in 2017 and we have not had any issues until today. I called for them to come out on a Saturday in the pouring rain and they were very responsive and did a professional job of eliminating the issue. And the service charge was very reasonable for being a weekend call. Thank you Trademark.

Review 19 (2019-08-15 - Rating: 5)
Great company and very honest. I initially had another company come to assess my AC unit and was quoted an unnecessary repair worth several thousand dollars. I contacted Trademark that same day and they were able to see my within 3 hours of my phone call. They determined a minor repair was needed that cost only a couple hundred dollars. They were very professional and expedient with their repairs. I will definitely start using them for other services in the future.

Review 20 (2022-11-09 - Rating: 5)
I am very pleased with this company in regards to helping me perform maintenance of my tankless water heater. Every other company stated that they only provided repair or services for problematic issues. Jason and Eric were very professional. I feel comfortable enough to use them for my HVAC maintenance in the future.

Review 21 (2017-08-02 - Rating: 5)
I chose Trademark through the Thumbtack app after reading multiple reviews. I was contacted by Jason and he set up an appointment to come by after giving me a quote over email. They were cheaper than most but their warranty and their professionalism won me over and we set up an install date. The install team arrived promptly on scheduled date and went to work without issue, completing the job in a timely manner, cleaning up all areas they worked in. I recommend using Trademark Home Services for any AC issues.

Review 22 (2017-01-26 - Rating: 5)
We had a challenging water heater replacement, and I wanted to do my best to pick a company which would do the work at a fair price. Trademark Home Services had great reviews on several different sites, and I received a fair price quote from them. I took time with Jason to verify the type of water heater included in the price, and it was a Rheem Professional Classic which was rated highly. The install went well (thanks Eric), the price was as quoted (it was the second lowest quoted, with the several other prices being $200-400 higher). So, I can recommend them.

Review 23 (2021-04-20 - Rating: 5)
Trademark Home Services has done work in my home 🏠 for more than 10 years. They have installed a new air conditioning and heating system, replaced my duct and ventilation system, water heater, thermostat, and all maintenance requirements. I highly recommend Alex and Eric, you can depend on their work and professionalism.

Review 24 (2018-05-26 - Rating: 5)
I had Trademark out to replace my upstairs ac unit about a year ago. I was so pleased and impressed with everything from the initial contact all the way through the follow up after installation. I called them to come back out to replace my downstairs unit. There are very few services out there that take the time to make sure everything is right. It is nice to know that Jason and his guys are on the same page and make a point to keep the customer on the page with them. I would highly recommend them to anyone.

Review 25 (2017-05-19 - Rating: 5)
Trademark Home Services just completed replacing my 12 year old A/C units and we are so far quite happy with the installed Goodman systems. With the outside units next to our master bedroom the quieter operation is quite noticeable. Throughout the process Jason was always available and willing to answer my questions to my satisfaction. The installation crew (Eric, Ian) were polite and were equally willing to answer my questions to my satisfaction. Trademark met my primary three goals for a quiet, cold, and cost effective a/c solution and I would recommend them for anyone seeking to replace their a/c systems.

Review 26 (2019-06-11 - Rating: 5)
I woke up to a hot house An my air conditioner had broken. I called Trademark Home Services. They where here in 30 minutes. I was hoping I didn’t need to buy a new air conditioner . He, Eric, had it diagnosed an fixed in 30 minutes. My bill was $195.00. I was so pleased with their timing, their price an the professionalism he showed. I will definitely use this company again! Thank you Trademark Home Services!Donna Wise

Review 27 (2018-04-11 - Rating: 5)
As a retired aerospace engineer, my expectations are much higher than the average homeowner. It is extremely hard to please me and I demand the best from everyone I hire. Im very impressed with the quality and pride of workmanship that the Trademark Home Services team has. Their performance was above and beyond the bar with all aspects of the new HVAC system. I watched much of the removal and installation process, it well planned and orchestrated, their installation techniques were impressive, and the final product was flawless in my expert opinion.

Review 28 (2023-11-28 - Rating: 5)
Technician Eric arrived on schedule. Very professional and friendly. Went to work inspecting the heating unit in the attic. Very efficient. Works clean. Very satisfied. Have used this service for HVAC and plumbing. Have always pleased me with their service.

Review 29 (2020-01-15 - Rating: 5)
Trademark Home Services has provided outstanding customer care and professionalism each time I have used their services. They start by arriving as expected, they utilize great care in keeping the areas they are working in neat and clean and use shoe covers to protect floor surfaces in the building. I have been very pleased with the care they demonstrate as many tenants treat their offices like their second homes. Their technicians are courteous and conscientious and provide quality work that they stand behind. Although they primarily work in residential settings, they have come to our property on numerous occasions to include a water heater installation for a tenant. I will most definitely keep using them in future.

Review 30 (2017-07-14 - Rating: 5)
Extremely pleased with Trademark and my new HVAC installation. Their team was extremely professional and quick with excellent communication throughout the process. They installed my HVAC system as promised and left my house better than they found it, even fixed my bent attic stair hinge. Top notch service with bargain prices, what more can you ask for... I just dont have any negatives to add. I highly recommend Trademark Home Services for your new AC!

Review 31 (2024-03-25 - Rating: 5)
The first company I go to for all my plumbing and AC issues. Been using these guys for several years now and they have always been honest and reliable.

Review 32 (2018-06-14 - Rating: 5)
All experiences in Trademark are awesome, I use their electrician for GFI, plumber for changing two water heaters and bathroom drain problems. Everything is perfect, they also help me fix the standard code issue with old water heater installation. All those services come with great price. Highly recommend!

Review 33 (2019-01-06 - Rating: 5)
I was pleased by the service of water heater installation. The guys are professional and willing to go extra miles to get the work done. I had a major leaking on water heater. They worked overtime till midnight on my same day request which was made Friday afternoon. Most companies wouldnt do that and asked me to wait until Monday. I would recommend their services to others.

Review 34 (2021-02-20 - Rating: 5)
I am not financially ready for getting the work done on my home but found Trademark Home Services to be prompt and through with their response and detailed explanation of what their opinion of the issues Im experiencing at my house. I would definitely recommend their services. You get what you pay for, theyll do things right!

Review 35 (2016-10-10 - Rating: 5)
Jason was very professional, giving the facts and numbers without being pushy. He even showed a price sheet which Ive never seen another company do. He answered all my questions and Trademark beat everyone elses prices by 2-3K for same system. The installers were also really professional and even with a tight fit closet install finished in a timely manner with no extra charge for the extra time necessary for the more challenging installation. Would definitely recommend this company in every way.

Review 36 (2018-12-03 - Rating: 5)
Trademark Home Service can highly recommended through my neighbor. I have to admit it was one of the many good things I received from him.Alex mapped out how and what to expect and the two technition did the work exactly as expected. They were also very clean,fast and professional. The price was also very fair.I would also hightly recommend this company.

Review 37 (2019-03-21 - Rating: 5)
I hired Trademark to fix a new AC install on my rental property that was done incorrectly by another technician.The original installer did not put in the correct ducts (they were r6 and should have been r8) nor did he put the air handler in the right place to pass city inspection. There were several other issues with the original installation that needed to be corrected. Worst of all, he didnt pull a permit. After trying to ask the original installer to come back and fix his errors, and after giving me the runaround, he eventually just ignored my messages. It was a very frustrating experience, and after contacting multiple HVAC companies, nobody wanted to correct the issues without either charging an exorbitant amount, or just ripping out was done entirely and replacing it with all new equipment which would cost a small fortune.I finally found Trademark Home Services, and asked them if they would be willing to take on a project like this. Not only were they willing, but they also came out to the property and provided a free estimate (most HVAC companies charge for estimating). They gave a fair assessment and said they would be able to use the air handler and condenser that was originally installed. (Both units were the correct size for the home, but most other companies wanted to install new equipment anyway.)Trademark pulled the necessary permit and corrected all of the issues from the original job at a fair price. Best part of all, the city inspected the final job and it passed!Thanks to Alex, Jason and Eric and everyone else at Trademark for a job well done. They were very understanding throughout the process and considerate of my budgetary constraints.Hopefully you dont ever have this issue happen to you, but if it does, I would definitely recommend this company.

Review 38 (2018-02-27 - Rating: 5)
They did very good job for me . Erich and his assistant are professional technicians with a very good experience. They changed my water heater tank with 10 years warranty for the parts and the labor. I recommended Trademark Home Service.

Review 39 (2015-02-03 - Rating: 5)
I have a classic, gas fireplace that was in dire need of cleaning. I saw a Angies Deal for Trademark Home Services...I took the deal. Jason arrived the same day they contacted me for the appointment. He was prompt, professional, and respectful of my home. He inspected all the connections at the fireplace and in the attic for the chimney. Ironically, as soon as we opened the access-point into the attic we smelled gas. The water-heater my home warranty company replaced was leaking gas! He immediately turned off the gas to the water heater and advised me to contact my home warranty company to report the leak to them to get repaired. My fireplace is ~24 yrs old...without question, I will be inviting Trademark Home Service back to refresh my fireplace with new grout, rock and embers. Lovely experience! If you need fireplace cleaning or refreshing...give them a shot!

Review 40 (2018-08-05 - Rating: 5)
Excellent service by Jason and his crew. Had our air conditioner and water heater replaced as well as galvanized pipes upgraded to PEX tubing. Very timely with scheduling and work gets done quickly, efficiently and correct the first time. Highly recommend for any home repairs you need!!

Review 41 (2015-07-06 - Rating: 5)
I used Trademark Home Services to repipe my entire house and install a new water heater. They were organized, prompt, knew what they were doing, very courteous, and very professional. They went above and beyond to repair the sheetrock places where they had to put the new pipes in. Great service! Will definitely be using their services again!

Review 42 (2016-12-19 - Rating: 5)
I went through Home Advisor to find someone to repair or replace my furnace, when I found it wasnt working. Several companies responded, but Jason at Trademark Home Services seemed to answer all my questions and had all the facts, no hard sell, he even had all information printed and emailed it to me so I could consult with my son about what I should do. They even got the job done before the cold set in, even with their busy schedule, the guys that installed the unit were very efficient and neat. I would refer to them whenever I need one of their offered services and have referred them to my neighbors and friends.

Review 43 (2020-06-22 - Rating: 5)
Trademark recently installed a mini split A/C in my garage. The installation was completed in a single day and the technician was very professional. I was pleased with the product and service. My garage is now cooler than my house!I highly recommend Trademark Home Services.

Review 44 (2021-02-24 - Rating: 5)
Very happy with my services. Jason was proactive, responsive, and transparent. Our tankless hot water heater broke during the Texas Freeze and we were able to get it replaced rather quickly considering the circumstances. Highly recommend!

Review 45 (2018-09-07 - Rating: 5)
I recently used Trademark for the first time. So far I like what I see. They kept me informed prior to the service window, which included a photo of one of the techs assigned to do the job. A two-man team arrived within the time window in a marked company truck, wore protection over their shoes when entering my home, and were friendly yet diligent in their work. They thoroughly explained what they were doing and why, and patiently answered all of my questions. This company has my repeated business!

Review 46 (2016-01-28 - Rating: 5)
We recently had Trademark Home Services replace our water heater. They are truly professional, friendly and efficient. We are having them back again to do some electrical and plumbing work on our home. I hight recommend this company - they are the best!

Review 47 (2015-09-29 - Rating: 5)
The gentleman from Trademark Services replace the light fixture with the new one I had bought. He was pleasant, friendly and I throughly enjoyed talking with him. He did an excellent job, then made sure the site was clean and ask me if I wanted him to take the box, which I did. He also wanted to know if I wanted him to take the light fixture, but I was keeping it for someone. I have every intention of calling them back as now I need a plumber. I will use them for some of the handyman services also.I would recommend Trademark services to anyone.

Review 48 (2017-06-10 - Rating: 5)
Jason did an outstanding job assessing the needs, analyzing the house, calculating the required loads and outfitting the house with the proper equipment. The team that came and did the work were very professional, answered all my questions, and taught me how the system works at the end of the job. Id recommend Trademark Home Services for any of your heating and cooling needs.

Review 49 (2018-12-20 - Rating: 5)
Our hot water heater stopped working over the weekend, and when I called on Monday I immediately talked with someone who then got a crew to our home. When it was obvious it couldn’t be fixed, one gentleman left to get a new water heater while the other gentleman started the prep to remove the old unit. Less than four hours after my initial phone call we had hot water again! The service was great, the men were very polite and efficient, and the estimate provided was spot-on. I will definitely be calling them again!

Review 50 (2018-08-09 - Rating: 5)
Trademark was Top Notch. They came out with about 2 hours notice in the evening when my line set to my AC was cut. They got us back up and running the same night very reasonable price I would recommend them to anyone. Thank you to the trademark team.

Review 51 (2019-08-23 - Rating: 5)
Trademark arrives on time and they have very knowledgeable technicians. I have used them to remove and install a new central unit, attic duct work and plumbing. All of my experiences with Trademark have been positive.

Review 52 (2019-06-21 - Rating: 5)
AC went out and I called Trademark the next morning at 8a .They had Eric at my house at noon. He diagnosed the problem within minutes and had me up and running within an hour. Didnt try to sell me on a bunch of stuff we didnt need. Great fast service at an affordable price .Would highly recommend.

Review 53 (2021-05-05 - Rating: 5)
Great work and very professional. They diagnose the problem quickly and tell you the price before they start the repair. I had my evaporator coil replaced and everything is working smoothly now.

Review 54 (2015-06-17 - Rating: 5)
Jarrod came by to perform A/C maintenance and to repair a unit that was not working. He was extremely professional and polite, and very knowledgeable. He explained what he was doing every step of the way and completed the repair job promptly. I would recommend Trademark Home Services and will certainly use them again myself should the need arise.

Review 55 (2015-12-13 - Rating: 5)
I had call in 3 plumbers. They came by but couldnt find the the leak. They all said it is the irrigation system. I called in Joe earlier, my irrigation guy, he told me it is from the main line. Found the name from Angies list and called Trademark Home Services. Eric from trend maker came by the next day and found the leak, repaired the leak in three hours. His charges were very reasonable. He was very professional and Curtis. After two weeks of running around by other plumbers, Eric found the leak and repaired it. I highly recommend him. MR from Katy TX.

Review 56 (2019-04-10 - Rating: 5)
Trademark Services is my GoTo services company when I need any home repair or handyman services work. They are very prompt, courteous and always professional. Their work quality is consistent and of very high standards. I would recommend them anytime there is a need for home services.

Review 57 (2019-02-27 - Rating: 5)
Trademark is fast and reliable. This is the second time Ive used them and booking with them online is painless and quick. My technician was very informative, understanding, and helpful. I will continue to use them in the future and highly recommend.

Review 58 (2020-05-16 - Rating: 5)
Jason is very helpful and patient. I heard trademark from a colleague and she was recommending trademark to people in need as a friend. I will do the same thing. It is always smart to choose somebody who values reputation a lot. Trademark won’t mess up anything since they need your satisfaction to extend their business and get more customers back. It is a win-win thing.

Review 59 (2019-02-05 - Rating: 5)
Trademark, the internet division, was very informative, knowledgeable and helpful. They met my needs and did not try to sell me anything I did not need. Their prices were the lowest I could find out of the several that I looked at.They also followed through with all their promises and where timely in the installation.I would use them again and recommend them to others.

Review 60 (2016-10-22 - Rating: 5)
Our A/C went out and our landlord called Trademark on Friday morning. They arrived in time frame they said they would, they diagnosed the problem and reported the cost to our landlord. Once our landlord gave them the go ahead at 2:00 pm they called Trademark to come out that evening. They showed up on time, worked in the dark all evening and got us up and running before they left. Luis and Ruben were our techs and they both showed respect for our home and informed us of the progress every step of the way and came over the next morning to top of the Freon and assured everything was running properly. Trademark is a truly customer focused company and would not hesitate to use them again in the future!

Review 61 (2021-01-09 - Rating: 5)
Trademark Home Services is the only company I use for my household service needs. They have been professional, timely and courteous each time I have used them. I have used other major providers and have been disappointed with the quality of service. You cant go wrong with Trademark.

Review 62 (2016-11-11 - Rating: 5)
Jason is very knowledgeable and responsive. the crew checked my insulation and furnace and provided reports for recommendations without pushing. The installation of AC is very accommodating due to client change of schedule. Definitely recommend.

Review 63 (2020-04-17 - Rating: 5)
Recommended to me by Mission Bend Homeowners association, I needed a new water heater. Given the circumstances in our community right now, I was impressed by their service. Climbing up into the attic, is not something I could have managed. And a 10 year warranty on this 50 gallon tank is unheard of.

Review 64 (2017-07-21 - Rating: 5)
Their service is prompt and professional. What I really appreciate is when they replace the A/C, they also find the problems of my water heater valve that will cause damage to the house if not replacing them. I cant imagine when these valves fail and hot water sprays out everywhere, causing a flood! Many thanks!

Review 65 (2017-06-24 - Rating: 5)
From speaking with the sales rep Jason last week, to Eric and Alan installing my new AC unit my experience was Awesome.Everyone of these gentleman were very helpful and to the point concerning my needs. I would definitely recommend this company. Thanks guys. ..

Review 66 (2018-08-27 - Rating: 5)
The two guys that came by to clean the condensate drain lines and do a general AC inspection were professional and straightforward about the whole process. I had a question about billing; management was candid and able to resolve very quickly. Id go back for tune-ups and other work.

Review 67 (2017-06-22 - Rating: 5)
Called up Trademark Home Services once again when I had an issue with my AC this summer. Got a pretty quick response, and parts fixed under warranty. 10/10 would use again.

Review 68 (2015-04-22 - Rating: 5)
Great Job each and every time, I referred them to my neighbors and they were very satisfied as well. What a great team, I wish there were more companys like them. They truly stand out. Great Job once again with our plumbing problems, and HVAC issues.

Review 69 (2019-01-22 - Rating: 5)
The The service was more than we can ask for. We had an emergency our water shut off valve is not working can turn the water back on and I called and I got an appointment the same day the technician came out was very courteous he put booties on he took his shoes off to go upstairs on the carpet. Htook his time to ensure we had our water back on thank you we greatly appreciate everything you did thank you

Review 70 (2018-11-22 - Rating: 5)
Eric was prompt, polite, did good work, and took the time to answer all of my questions. Repair of leaking water heater hose was made late at night the day before Thanksgiving. We are very thankful for the good service!!

Review 71 (2023-02-13 - Rating: 5)
The technician arrived on time . My thermostat was not working. Once he determined the problem, he went to get the new thermostat, and installed it efficiently. The price was reasonable.

Review 72 (2020-06-05 - Rating: 5)
This is a Company you can trust. They are always on time and operate with integrity and efficiency. Frankly we are very very happy of having them as our Service Company and that they are taking care of our equipment. You do not have to be watching what they are doing. Thank you Trademark and thank you Eric.

Review 73 (2024-02-27 - Rating: 5)
Had a blockage cleared in the main drainage line cleared in the AVC System.There was broken pipe that dripping into the ceiling causing damage to the ceiling.Trademarked immediately came out fixed the problem. I’m very grateful for their quick response and concern.

Review 74 (2019-01-12 - Rating: 5)
Same day service. Arrived right on time. Eric took his time to make sure his diagnosis was correct and accurate. Cleaned up his work area after completion. Will call Trademark in the future if further needs arise.

Review 75 (2019-01-20 - Rating: 5)
They did my water heater replacment on a Friday night up until midnight after i placed the order in the afternoon. I would definitely recommend their service for the work quality, reasonable price and outstanding work ethnics.

Review 76 (2020-10-15 - Rating: 5)
Very good service. They were on time with scheduled appointment and professional service. I will continue to use Trademark in the future to maintain my Heating & Cooling units and plumbing needs.

Review 77 (2018-12-22 - Rating: 5)
Our second heater gave out this week and just like with our first heater, Trademark Home Services, sent someone over that day and put a brand new unit in. They are prompt, courteous and affordable. Thank you again Jason!

Review 78 (2020-11-11 - Rating: 5)
I called in and they were there in less than half an hour. Gave me a nice first time discount. Fixed my AC and even told me of a safety hazard I currently had. Very professional and courteous, good service.

Review 79 (2015-01-21 - Rating: 4)
Robert S. was my Trademark Home Services pro. He was professional in attitude and appearance. It was obvious that Robert is not some newbie off the street with a weeks training!! He definitely had a good background in the HVAC and other aspects of service for the home. He was very honest and forthright about what needed to be done in my home, and I felt absolutely NO high-pressure sales stuff! Sure: he is trying to sale THS services, and pointed out the benefits of the same. But in no way was there any So do you want to sign up today? kind of stuff. He presented the benefits, did his work to my acceptance, and then went his way.I would definitely call and ask for Robert S in the future, as I felt comfortable with him in my home.

Review 80 (2023-12-26 - Rating: 5)
He was on time and efficient with work. This what I like in a company, I called them this afternoon and Jason sent me Eric in no time. Thank you for everything.

Review 81 (2020-04-20 - Rating: 5)
Eric did a great job replacing all of our pipes. He was very professional and let me know all necessary information. Would recommend to family and friends!

Review 82 (2020-11-13 - Rating: 4)
My main sewer line broke and within 72 hours, the guys were onsite, digging, replacing and installing the new pipe. Afterwards, another crew was sent to thoroughly clean up the mess. Thank you again for the quick turnaround!!

Review 83 (2019-09-30 - Rating: 5)
I called Randys ac and was surprised to see trademark show up. They informed me randy retired and they had taken over, but their service and knowledge was excellent. I am very happy with their price and over all customer service!! I would definitely reccomend them to anyone looking for ac repair!

Review 84 (2019-01-21 - Rating: 5)
EXCELLENT service! Eric stayed with the job till complete. He worked well and explained exactly what needed to be done. I was very impressed. This company is the hallmark of plumbing, I am telling everyone. Thanks again.

Review 85 (2018-06-13 - Rating: 5)
The best service Ive had in a long time. My a/c went out and they were there in a couple of days installing a new unit. They even provided us with portable ac units to make us comfortable during the installation process. Awesome experience. Thanks!

Review 86 (2018-03-28 - Rating: 5)
I had some minor and major work (plumbing) done by trademark. the plumber eric does a wonderful job and is very informative, the sales guy jason does a great job doing what he does best.i would recommend trademark to anyone as a first choice, as you wont be charged an arm or a leg for their services.

Review 87 (2018-02-19 - Rating: 5)
What I liked about Jason is that he was thoroughly engaged in our conversation and knew the right questions to ask not to waste either of our time. The job was done to my satisfaction and there was not an upsale of any new ideas. We needed to take care of it and that was it.

Review 88 (2023-09-22 - Rating: 5)
I’ve used Trademark several times. New furnace, new attic insulation and ductwork. Electrical work. Alex has been out several times and I highly recommend him and Trademark.

Review 89 (2020-06-03 - Rating: 5)
Look no further, Sugar Land, I Spoke with Jason, Service Manager, was kind and respectful. I could hear the phone ringing in the background but still took the time to address all my questions and even called me back to ensure I was completely satisfied. Stay safe out there Trademark team.

Review 90 (2019-04-21 - Rating: 5)
I have an issue with Toilet Tank cracked. They replaced the tank in a day and solve the issue in a day. I have no problem up to now. I am pretty much satisfied their good service and they deserve to be recommended.

Review 91 (2017-04-03 - Rating: 5)
I worked with Jason to have a Tankless Water Heater Installed. There was excellent communication throughout the process and the crew arrived at the scheduled time to complete the install.

Review 92 (2019-07-02 - Rating: 4)
I appreciated their transparency from the initial phone call made up until their visit to my house. The representative was very kind and extremely knowledgeable. It is very clear that their intent is to help make the consumers life easier without draining their wallet. Thanks guys!!

Review 93 (2018-11-16 - Rating: 5)
Eric and Alan installed our new furnace. Arrived on time. Very professional. Cleaned up, and hauled off all trash. Good looking install. Thanks!

Review 94 (2019-04-26 - Rating: 5)
Alex and team did a great job, will definitely call on Trademark again. Nice work, on schedule, and at a fair price. Much appreciated!

Review 95 (2018-02-15 - Rating: 5)
Good prices on equipment and install. They arrived early and worked late. When my A/C broke and they could not come out over the weekend, they brought out three portable units for free.

Review 96 (2015-05-20 - Rating: 5)
Jason really helped me out and did a thorough check up of the house. Amy who works in the main office was very helpful as well in organizing and following up with the appointment. I would recommend them very highly...

Review 97 (2018-09-09 - Rating: 5)
Had a great experience with Trademark! They were prompt, communicated very well and were helpful in resolving the problem quickly and efficiently. I highly recommend them!

Review 98 (2019-01-12 - Rating: 5)
These guys are awesome. I called out another plumber and he was a bum, so I saw these guys were close by and called them up.Everyone on this team is grade A. Really appreciate the work they did for us and how responsive they were.

Review 99 (2020-05-17 - Rating: 5)
Reasonable price, promotely email and txt reminders, extended warranty, clear estimation with no hidden fees. They also wear masks when doing jobs in this virus pandemic, very professional.

Review 100 (2024-06-22 - Rating: 5)
Eric is the one who installed and has been the same for tweaking any issues that have popped up along the way. Thank you Eric for your professional service

Review 101 (2019-03-15 - Rating: 5)
We have used Trademark two times for our fireplaces and both times did an excellent job. Would certainly recommend them.

Review 102 (2024-01-15 - Rating: 5)
The service man was very knowledgeable and professional in doing his job install a line to ice maker

Review 103 (2018-05-04 - Rating: 5)
Absolutely they are the best company ever: I called them for my water heater they come out and put in the brand new water heater in one a day They are affordable , reliable and a professional

Review 104 (2019-03-08 - Rating: 5)
Very bright and knowledgeable and friendly staff. On time. Figured problem out quickly, thorough, got the job done fast, and everything worked after they left. Nice they have broad knowledge base. Will call next time I have a problem.

Review 105 (2015-12-09 - Rating: 4)
Erich was extremely professional and did very high quality work in repairing sheetrock damage to my ceiling. I would certainly use him again.

Review 106 (2019-02-14 - Rating: 5)
Excellent service. Affordable price. Communicate well with customers. They replaced my water heater and Im extremely satisfied with the service i received. Thank you so much!!

Review 107 (2024-06-21 - Rating: 5)
Eric always does a super job for us. He has been working with us for many years and we have never been disapppointed.

Review 108 (2018-08-16 - Rating: 5)
I had water coming thru the ceiling. I thought it was the bathtub plumbing. Trademark came out and discovered a clogged AC drain line. They fixed it and created a bypass if it line clogged again. The overflow will goes to the pan instead onto the ceiling.

Review 109 (2023-06-13 - Rating: 5)
System checkup. On time , courteous servicemen. Honest report. All working well and they did not try to sell something I did not need.

Review 110 (2021-02-28 - Rating: 5)
Jason and Erik were very professional and got me back up and running when the winter storm blew my water heater out. Hot water never felt so good!!!

Review 111 (2016-10-13 - Rating: 5)
The experience was very professional, I got three quote and they were the cheapest by far,the install was done and I love my new a/c system

Review 112 (2023-01-02 - Rating: 5)
Excellent service! You can always trust this company to do a great job for a fair price! Alex is fantastic!

Review 113 (2018-11-25 - Rating: 5)
These guys are great. Had a small problem and they jumped all over it. The true test in my mind is how you react when things don’t go as planned. Unqualified recommendation!!!

Review 114 (2021-08-05 - Rating: 5)
Eric is the man! Came on time and was very understand and sympathetic. Gave excellent service and worked efficiently. Made sure everything was done and went above and beyond.

Review 115 (2022-07-19 - Rating: 5)
I needed the house utilities that is AC and Heater safety inspection,Electrical and Gas system inspection.Eric G. Did a great job 👏 👍

Review 116 (2019-02-14 - Rating: 5)
Quick response - reasonable prices - professional and competent work. I am always satisfied with the quality of service provided by Trademark.

Review 117 (2023-04-20 - Rating: 5)
Always a pleasure to see same technician every year. He knowledgeable and explains everything. No pressure to buy something I dont need. On time, cleans up before leaving.

Review 118 (2024-04-22 - Rating: 5)
Great customer service from the moment you speak to Jason and sending out Eric to take care of the water heater maitenance & plumbing. I recommend Trademark Home Services for the honesty, professionalism, & prompt service. Thank you.

Review 119 (2022-06-16 - Rating: 5)
Very professional and they make it all easy on you. Eric always solves our problems and helps us make informed decisions.

Review 120 (2012-08-21 - Rating: 5)
I used them to fix a couple toilets and replace a couple T/P valves on my water heaters. Very fast and timely. A+

Review 121 (2021-11-30 - Rating: 5)
Easy to schedule and theyve been reliable for years. We use them for HVAC, plumbing and electrical

Review 122 (2018-11-17 - Rating: 5)
I will recommend this company to everyone, and will continue to recommend it to everyone because of such excellent service! I love that they give you a 10 year warranty.

Review 123 (2018-09-19 - Rating: 4)
Trademark Home Services did a very good job on my AC unit and price was pretty reasonable!!

Review 124 (2018-03-02 - Rating: 5)
The experience I had with Trademark was professional and efficient. I plan to use them in other areas of my home in the future.

Review 125 (2019-08-17 - Rating: 5)
Senior technician who came and made correct diagnosis. Previous company missed it and replaced motor. Need to replace circuit board.

Review 126 (2017-07-13 - Rating: 5)
Very professional! This company did Everything they could to get us in and get us cooled down!! Would most definitely recommend them to everyone!! Thank you!!

Review 127 (2023-06-26 - Rating: 5)
Both AC units went offline at the same time, Eric replaced the main breakers and both came back on line

Review 128 (2019-05-27 - Rating: 5)
Very experienced staff that fixed my AC unit before the summer begins. Glad we chose this company!

Review 129 (2019-04-02 - Rating: 5)
Exceptional service! Called with a service issue under warranty and they were out within a couple of hours. No hassle. Problem resolved.

Review 130 (2015-07-13 - Rating: 5)
Friendly, honest and extremely helpful service by Jarrod P. I would highly recommend him to assist you with any of your AC concerns.

Review 131 (2021-09-13 - Rating: 5)
Trademark provided an excellent service, they were there on time and priced very well.

Review 132 (2024-05-28 - Rating: 5)
Very professional service. Much appreciated.

Review 133 (2023-12-11 - Rating: 5)
A pipe broke past the water meter on a Saturday. Water company said it was my responsibility to fix. I called Trademark and they sent Eric. He worked way past their closing time to dig and locate the break and repair. Eric also placed the dirt back in carefully.

Review 134 (2019-08-10 - Rating: 5)
Everything went great.Nice friendly people.Polite on time and efficient! I can highly recommend Trademark.

Review 135 (2023-08-05 - Rating: 5)
Trademark Home Service Rep Eric identified my Mini-Split issue. He needed to clean out the AC system which meant approximately 5 hours of work and when finished the Mini-Split was working again. I would highly recommend Trademark Home Services, Alex Kelly and Service Rep Eric for a job well done.

Review 136 (2021-03-12 - Rating: 5)
Still great professional Workers, knowing what they are doing, I have this company do WORK before and STILL use them in the future.

Review 137 (2020-05-14 - Rating: 5)
I got hot water heater,AC andHeat.I am very pleased ,glad i got them.They listened to me,worked with me being a single person.

Review 138 (2024-12-16 - Rating: 5)
Trademark’s journeymen are on time professionals who do good work at a fair price.

Review 139 (2023-05-23 - Rating: 5)
Contacted Trademark letting them know the urgency of the needed repair to the sewer line at my home. The technician arrived promptly as requested and completed the needed repair and ensured that everything was working in good order prior to departure. Definitely would refer.

Review 140 (2023-06-19 - Rating: 5)
Eric did an A+ job. Was on time, courageous, and very professional. Would highly recommend and I’ll use the again.

Review 141 (2023-08-29 - Rating: 5)
Fast timely friendly competent service. Seems very trustworthy.

Review 142 (2016-04-27 - Rating: 5)
Great Professional Services to my complete satisfaction! Very customer friendly and deep technical know how!

Review 143 (2018-03-14 - Rating: 5)
They did a great job. Very prompt and professional. I’m very satisfied with the service.

Review 144 (2024-11-02 - Rating: 5)
Very good I will recommend them for the good work.

Review 145 (2017-06-01 - Rating: 5)
It was great to deal with Trademark. It was efficient and they guarantee their work!

Review 146 (2018-09-20 - Rating: 5)
They showed up on time and seemed knowledgeable. I will let you know how it turns out when the job is complete.

Review 147 (2022-11-21 - Rating: 5)
Very easy to work with Trademark Home Services and I feel relieved that they check our AC and Furnace as well as water heater twice a hear. Their technician is always timely, polite and helpful.

Review 148 (2019-01-25 - Rating: 5)
Got my water heater replaced fast! Great customer service!!

Review 149 (2020-08-12 - Rating: 5)
Promptly response to schedule the visit, courteous and professional services. Highly recommended.

Review 150 (2023-07-10 - Rating: 5)
Trademark all ways comes though, there technician knows his stuff he takes care of his customers.

Review 151 (2019-06-22 - Rating: 4)
AC tech was courteous and knowledgeable .prices are shockingly high! Almost unbelievable!

Review 152 (2021-04-08 - Rating: 5)
Trademark was easy to schedule and the professional did excellent work. I am very satisfied with the American Standard toilet he brought and installed. He showed me the defect in the old toilet. His work was conscientious. The plumber was knowledgeable about the hot water heater and the flue. I will definitely use this company again.

Review 153 (2020-01-15 - Rating: 5)
Very satisfied with the prompt respond, quality service and affordable solution. Had a great experience. Thanks

Review 154 (2018-09-26 - Rating: 5)
Great service and very timely. I would definitely recommend this company.

Review 155 (2022-09-27 - Rating: 5)
Great service from mr.Eric knew exactly wat the issue was troubleshooted & found that the capacitor had fail fixed right on the spot Highly reccoment this guys I wish I could give more than 5 stars.

Review 156 (2022-07-11 - Rating: 5)
Fast friendly knowledgeable work. Great customer service very reliable and everything explained

Review 157 (2019-11-27 - Rating: 5)
They promised and they applied clearly and coordinated. I liked their job

Review 158 (2017-04-18 - Rating: 5)
This company went out of their way to get our hot water heater replaced in a hurry. I appreciated the level of urgency they placed on the situation. The price was reasonable, and customer service was great. Definitely give them a call if you are looking for a great service provider.

Review 159 (2018-02-10 - Rating: 5)
Trademark Home Services provides EXCELLENT services to its customers. Their team is very professional and friendly. I needed to have a bathroom converted to an accessible setup for an elderly family member. Trademarks team exceeded all expectations in completing this project promptly with outstanding quality. I will definitely use them for any future work and highly recommend their services.

Review 160 (2019-03-18 - Rating: 5)
I must say, our experience started off 2 years ago great, it got rocky when we had issues and the team wasn’t able to figure it out. After all was said and done, it was determined we didn’t have enough return for the new larger unit.I installed a new return and we were in business. Even after the harsh words between myself and Jason, we moved on.Just the other day our heater wouldn’t fire up. House got cold and the kiddo couldn’t sleep well. Scheduled a service and Jason called and definitely handled it well and had Eric come out. Turns out a line was clogged from dirt. Likely a bug.I appreciate them standing by their work even when they had every reason to turn me away. Top notch people.

Review 161 (2017-09-23 - Rating: 5)
Very professional ,upfront and good company. Workers were thorough and knowledgeable.

Review 162 (2022-12-19 - Rating: 5)
Fast and Quick service. True 5 star Company.

Review 163 (2021-08-02 - Rating: 5)
Alex from Trademark fixed a broken condenser fan and capacitor on my AC. He came out the same day even though it was late in the afternoon. He took the time to call the manufacturer and try to claim the cost of the part under warranty as well. Shoe coverings were worn inside the house at all times. Trademark has good cost and great quality of service. I will be calling them for all future repair needs (AC, plumbing, electrical).

Review 164 (2020-04-26 - Rating: 5)
I always call Trademark first for all my home repairs. Jason responds quickly to my service needs. Recently (April 2020), Trademark performed my annual AC service & filter change. Alex was sent to replace my gas hot water heater and repair my yard in ground sprinkler system. The technicians are always nice & professional.

Review 165 (2019-11-13 - Rating: 5)
Trademark has become our choice provider for HVAC and plumbing services over the past 5 years. The technicians are knowledgeable, friendly, punctual and always provide detail feedback on the state of your home equipment. Excellent customer service too in scheduling maintenance visits. Thumbs up all the way.

Review 166 (2020-10-19 - Rating: 5)
Eric was very responsive and listened to what I said. He offered options on repair and replacement at a very reasonable price.I have gotten quotes from several companies and Trademark was the most reasonable and responsive of all the companies. I will definitely use Trademark for any other concerns that come up.

Review 167 (2022-04-16 - Rating: 5)
We are waiting on the city to open up after Easter to do their thing. So far these folks are great!

Review 168 (2019-04-27 - Rating: 5)
Fast response and great service everything. Very pleased with all results!

Review 169 (2018-09-28 - Rating: 4)
There were some issues with the install but, Trademark made a huge effort to get to my house quickly to fix it. Jason was a huge help and explained things thoroughly. Thanks for the help and supporting your work and product!

Review 170 (2017-04-18 - Rating: 5)
I have always known Trademark services to be efficient, excellent, very professional, friendly and punctual. I couldnt recommend them enough. Its a great company. Delighted to recommend!

Review 171 (2018-06-17 - Rating: 5)
On time & very professional.. Ask for Eric if you have an AC issue

Review 172 (2015-01-06 - Rating: 5)
I received an email from Angies List re: a gas fireplace tune-up offer from Trademark Home Services. After reading other Trademark reviews I crossed my fingers that Jason would be the one assigned to my request. Sure enough, luck was on my side (for once). Jason was very knowledgeable but talked to me in terms I could understand...he was also very personable and professional. Gas Valve replacement and fireplace refurbishment was recommended. Service was arranged in a timely matter and at that point I was introduced to Eric G. and a new employee by the name of Rob who was riding shotgun with Jason while in training. I was extremely pleased with the service and repairs performed by all three gentlemen. I had the pleasure of speaking with Amy on a couple of different occasions re: pricing and scheduling...couldnt have been more pleased with her level of professionalism, consideration, and friendliness! I even signed up for the Trademark Home Protection program for the furnace tune-up...may add other protection options in the future.

Review 173 (2016-04-15 - Rating: 5)
Ive had many services performed by this company and they always deliver. Alex and Jason are fantastic. They are friendly, knowledgeable and most important honest.Highly recommend.

Review 174 (2018-11-26 - Rating: 5)
Alex and his crew came to my house for myfall tune-up and also flushed my hot water heater too. They are always on time and perform their work in a timely manner.

Review 175 (2018-05-27 - Rating: 5)
These guys came to my hot house and got me fixed up same day. Thanks

Review 176 (2018-09-30 - Rating: 5)
Very professional, issue fixed quickly, great price, and on time! Highly recommended.

Review 177 (2018-10-20 - Rating: 5)
It was late in the evening on a Friday. Toilet started backflowing for no reason. I contacted 7 other plumbers that weren’t available to service that night. Trademark didn’t hesitate, they were up front about how busy they were, straight to the cost and told me they would be here. The gentleman went above and beyond to solve the problem ( It wasn’t a snake down the pipe unclog). Made sure that everything was back to normal operations,. Thanks for the help and will be back for future business.

Review 178 (2019-10-11 - Rating: 5)
The crew showed up just when they said they would and got all the work done by 5 pm. The new windows and door look great.

Review 179 (2016-10-04 - Rating: 5)
Trademark (internet department) was fast, dependable & Affordable. They beat out all the other bids for my A/C replacement and the service was top notch!

Review 180 (2017-03-22 - Rating: 5)
Jason and Trademark services did an outstanding job at installing our new AC unit! Highly recommend!!

Review 181 (2021-03-19 - Rating: 5)
Very reliable company with skilled repair workers.

Review 182 (2019-05-28 - Rating: 5)
Fast, efficient, reliable service with reasonable pricing. I would use their services again anytime.

Review 183 (2020-03-15 - Rating: 5)
Trademark was prompt, kept communications updated on a regular basis and got the job done right! I will definitely be calling them for future jobs.