Mr. Rooter Plumbing of The Hamptons

Located in Southampton, New York

Address: 33 Flying Point Rd suite 131, Southampton, NY 11968, United States

Phone: +1 631-336-2134

Rating: 4.6

Review 1 (2024-10-30 - Rating: 5)
Quick response when needed, all professional & kept me apprised of where I was on the schedule,, when their man was coming, on his way & arrival, etc. Their man was professional, work was well done & in a timely manner. Will definitely use again for my plumbing needs. Very satisfied customer!

Review 2 (2024-12-01 - Rating: 5)
Keith showed up on time, diagnosed our problem and went to work to fix things for us I should mention that this was on Thanksgiving Day! He saved our dinner for 10 guests!

Review 3 (2024-07-20 - Rating: 5)
Bilal was Great! He was so helpful and went above and beyond to explain what was happening with my water issue. I highly recommend this company, this was my 1st time using them but will definitely use them again in the future. 👌😊

Review 4 (2024-11-25 - Rating: 5)
Prompt , courteous, and knowledgeable. Diagnosed and gave me a quote and time frame prior to completion. Completed the job quickly.

Review 5 (2024-12-18 - Rating: 5)
Tim was very knowledgeable thorough and helpful, provided very good advice and did an excellent job!

Review 6 (2023-10-14 - Rating: 5)
I called Mr Rooter Plumbing for a leaky faucet. Their plumber, Daniel, was personable, knowledgeable and efficient. He explained to me what the problem was, fixed it very capably, and left no debris for me to clean up. The company called me when he was running late, and they called that evening to make sure I was satisfied. Would certainly recommend this company for its customer service and for the skill of the plumber they provided.

Review 7 (2023-09-06 - Rating: 5)
Ive used Mr. Rooter to handle two different issues at my house. Both times Ive been very pleased with the service. Each technician was professional, courteous, efficient and helpful. Would highly recommend this business.

Review 8 (2024-02-28 - Rating: 5)
Exceptional service from Mr. Rooter of Patchogue! Responded promptly, handled the major leak in my house with professionalism, and went above and beyond to ensure my best interests were prioritized. Thorough, efficient, and customer-focused. Highly recommend for any plumbing needs! ⭐⭐⭐⭐⭐ #TopNotchService #ProfessionalPlumbing #CustomerFirst

Review 9 (2023-10-25 - Rating: 5)
I will simply put that this is the company I will use from now on for plumbing services. My house plumbing is extremely poorly done and has vertically no access, Matt from Mr Rooter was a dedicated tech that did what a would assume most wouldn’t. He went above and beyond and made me feel like I actually spent my money wisely and for a plumbing service that speaks volumes in itself.They serviced a backed up section in my house and even though the fix is done.In a pinch call mr rooter

Review 10 (2023-06-17 - Rating: 5)
Bilet and Daniel came to help us with a clogged main bathroom drain to the cess pool and also helped replace and update a previously poorly put together shower drain. Very courteous and professional, on time - definitely appreciated them!

Review 11 (2023-02-13 - Rating: 4)
Mr. Rooter earned 5 stars for customer service! They sent a Plumbing Technician the same day my toilet clogged. Im a single person living alone so I did not understand why the plumber could not snake the drain. He seemed to be having difficulty from the moment he started. He ended up saying he had to remove the toilet. The cost of uclogging the drain and removing the toilet was through the roof! Fortunately, the customer service rep supported my concern about the cost and gave me a substantial discount. I was very grateful! Again, customer service rates 5 stars. This particular plumber 2 or 3 stars.

Review 12 (2023-11-11 - Rating: 5)
Eddie was great and quick. My kids had flushed a rock down the toilet and we panicked. Eddie came right away and helped clear that up. Great service!

Review 13 (2024-03-30 - Rating: 5)
They did an actually phenomenal job. Fixed a problem that didnt go away after multiple years and multiple plumbers looking at it. Will definitely use again

Review 14 (2022-12-12 - Rating: 5)
On time, professional, and knowledgeable. I had an excellent experience interacting with the staff on the phone with very accomodating scheduling and the on site experience was even better. I highly recommend Mr. Rooter services and will definitely seek out their assistance again when needed.

Review 15 (2024-02-11 - Rating: 5)
This is a phenomenal company. They came out in a Sunday and fixed a burst pipe in minutes. Incredible service, would highly recommend!

Review 16 (2023-01-18 - Rating: 5)
We had a mysterious bathroom situation and Matt was like a detective. he was smart, honest, thorough, communicative and very patient. he was also on time and wore cute red shoe covers that matched his shirt. he investigated the problem (which ended up being a septic issue) but by process of elimination (pun intended) he came up with the diagnosis and didnt have to end up removing the toilet. thank you Matt and the entire Mr. Rooter family. SO attentive and responsive. they were all a pleasure to work with.

Review 17 (2024-11-25 - Rating: 5)
Daniel was very nice/friendly and completed the job quickly and efficiently!

Review 18 (2024-04-23 - Rating: 5)
Fast and effective same day service. Thanks to Brandon who was excellent. I recommend !

Review 19 (2024-04-09 - Rating: 5)
Very professional. Bilel was very patient and neat in his work

Review 20 (2023-07-06 - Rating: 5)
Excellent Service! Extremely friendly and knowledgeable! Thank you for all your hard work!

Review 21 (2021-12-13 - Rating: 5)
Made a phone and got service within 2 hrs. Brian came out and unclogged my drain. Highly Recommend!!

Review 23 (2023-09-22 - Rating: 5)
Service was very fast. Person was very nice, knowledgeable and fast worker.

Review 24 (2024-02-25 - Rating: 5)
Highly recommend this very professional, and very personal service. Matt was awesome, nice, efficient and very honest. They even gave me an appointment on a Sunday to accommodate my work schedule. I highly recommend.

Review 25 (2023-05-30 - Rating: 5)
Repair toilet constantly running. Tim be was great. He was very professional, made sure to explain what he was doing and making sure the job was done correctly. Highly recommend his services. Company was very responsive sending someone within a few hours of initial call.

Review 26 (2023-03-03 - Rating: 5)
After dealing with way too many plumbers, who bang away and before you know it you have more leaks. This service tests all pipe areas and takes photos telling you the exact problem. I’m breathing again.

Review 28 (2023-08-22 - Rating: 5)
Sewer line backed up with house full of guests; called around 8 PM--the tech came, as promised, the next day and in 1/2 hour cleared the drain.