Integrity Plumbing of the Upstate LLC

Located in Simpsonville, South Carolina

Address: 1011 Old Stage Rd Suite A, Simpsonville, SC 29681, United States

Phone: +1 864-382-7506

Rating: 5

Services

On-site services
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-25 - Rating: 5)
My Grandma referred me to Integrity after using them for her pluming problem. They came out on Christmas Eve to fix our toilet that was leaking through our ceiling. The plumber, Nick, was so professional and nice. He was able to locate the issue and get us fixed up quickly. So thankful to have found an honest and professional plumbing company!! Will be using them for all future plumbing needs!!

Review 2 (2024-12-23 - Rating: 5)
Integrity Plumbing is a fantastic company. They put in a new tankless water heater, fixed water pressure in my shower, and reworked incorrect plumbing under my sink. They were honest, dependable, and little under price of other plumbing companies. I cant say enough about them and will recommend to friends and family.

Review 3 (2024-10-02 - Rating: 5)
Extremely quick to respond and able to quickly diagnose and resolve several small plumbing issues we had. Technician was just the nicest guy and it was great to have a professional who was not only fast, but fair. My only recommendation if someone needs a plumbing professional in the upstate. Russ has fixed other plumbing problems in the past for us and truly the best two things about him and his company are that he and his techs are knowledgeable and honest. Do not hesitate to call them. Integrity isnt a marketing ploy, its just a fact.

Review 4 (2024-11-15 - Rating: 5)
Integrity Plumbing is the BEST!! Professional, courteous, fast -- quick response, they really know what they are doing. Cole and Hadden fixed my drain in tub problem. First gave me options so I knew exactly what they were doing. All fixed. I am very happy! Would HIGHLY RECOMMEND them for all plumbing issues.

Review 5 (2024-12-30 - Rating: 5)
If youre looking for a good honest, local company, this is it. Im big on supporting local and cant say enough good about them , on time friendly honest people . Nick and Cole came out and explained what the issue was and gave me a little bit of knowledge on how it all works and took care of the problem. Thanks guys. Also shout out to Allison and McKenzie for taking the call and keeping me updated on arrival n such . Found my company. Thanks Integrity plumbing!!!

Review 6 (2024-12-05 - Rating: 5)
Excellent service, polite, professional. Look no further, Integrity plumbing is the company your Grandfather would call. They value your time and money. Plumbing repairs are costly, however they explain why and give you options to help fit your budget. No pressure, no scams, just honest hardworking people.

Review 7 (2024-12-11 - Rating: 5)
Integrity Plumbing is very professional from the Owner Russ, office staff and our plumbers that serviced my Navien Tankess Water Heater. My issue was that the heater kept kicking out showing a 110 error code. The detailed worked that Integrity did with communication with Navien was outstanding. I highly recommend Integrity Plumbing for your plumbing needs.

Review 8 (2024-10-31 - Rating: 5)
An all around great experience. All of the people were very helpful from the start. When I called they were genuinely interested in getting our problem solved. We have an old house and a few things happened at once that needed to be done at the same time. They scheduled us quickly. When the plumber came he quickly and efficiently took care of each problem. I highly recommend them for all your plumbing needs.

Review 9 (2024-12-12 - Rating: 5)
Integrity Plumbing has done a variety of jobs at our home and their work has been excellent. They are my only source for plumbing contractors. They truly live up to their name (integrity)!

Review 10 (2024-08-12 - Rating: 5)
Súper efficient and profesional job !!!! My old Water heater started to leak and I contacted several contractors for an estimate. I was very impressed with the prompt response of Integrity and how punctual the tech was .He quickly completed evaluation and provide me with an estimate that was more economical than previous contractors .He offered to start working right away and in no time, I was back in hot water business . New water heater, expansion tank , and water pressure valve.Great Job!

Review 11 (2024-05-02 - Rating: 5)
We are new to Simpsonville and just closed on a house. A few days after moving in we noticed a leak under the kitchen sink, so the search for a plumber began. I always like to do my research and integrity plumbing was recommended several times! I called in late afternoon and they scheduled us for the next morning. Russ came through and diagnosed the issue as well as a few others just from walking around. He informed us that the wrong water heater was installed and not under code. He explained the dangers and put in a tankless water heater THAT DAY. So not only did he fix our sink but prevented a potentially dangerous situation from occurring. Russ and Hayden are very professional and true southern men. To top it off they gave us a discount for both services and a military discount! They may not be the cheapest, but you get what you pay for.

Review 12 (2024-07-15 - Rating: 5)
It all started with a faint sulfur smell in my garage, and before long, I found myself dealing with a gas leak from my tankless water heater on July 4th. A friend recommended Russ at Integrity Plumbing, and to my surprise, he answered my call right away, even on a holiday! After hearing my situation, he said hed be at my place in 20 minutes.Russ quickly pinpointed the issue: it was the water heater itself, not the pipes. With my background in a national wholesaler of plumbing, electrical, lighting and hardware supplies, I knew I needed a replacement water heater. Russ confirmed my thoughts and suggested a Navien tankless water heater as the best option. The next day, he had the new tankless water heater installed and ready to go. Im incredibly grateful for how fast Russ acted to keep my family safe. Plus, he set us up with a top-of-the-line Navien that meets all our hot water needs, and he did it at a fair price. Getting in touch with Russ at Integrity Plumbing ended up being the best decision I could have made.

Review 13 (2024-12-05 - Rating: 5)
Integrity ran gas lines for me in an existing structure. My experience was great! Professional, courteous and explained the process fully. Highly recommend!

Review 14 (2024-09-10 - Rating: 5)
Finally found a great plumber. They put in an on-demand hot water heater and handled some other minor plumbing issues. Very responsive, quality work, reasonably priced.

Review 15 (2024-04-24 - Rating: 5)
Stop scrolling and call Russ at Integrity Plumbing. There is no one better in the upstate! Every single interaction that we’ve had with Russ, Angela, Nick and the rest of the team has been of the highest quality. This family business is fast, efficient and so incredibly knowledgeable. We just moved to Greenville (into an old house with its share of plumbing *quirks*) and had no contacts. We immediately felt well taken care of with Integrity Plumbing. And we now count their team as friends. Give them your business. They will take care of you!

Review 16 (2024-11-12 - Rating: 5)
Nick Hambly,Was awesome he went and beyond. He did the main job first job and finish. And I ask him if can fix another problem. And he went and beyond he is awesome and his team.I will go to of my plumbing problems needs. Thankyou Nick.

Review 17 (2024-05-19 - Rating: 5)
Russ had done work for us a couple of years ago. We woke up this morning with the garage flooded and water pouring out the bottom of our gas water heater. I called him (on a Saturday) before 7 AM, and he had completely replaced the water heater by 9:15 AM. Couldn’t ask for a nicer guy or a better business. We highly recommend Integrity Plumbing of the Upstate.

Review 18 (2024-01-17 - Rating: 5)
Water heater broke down and needed replacement right away. Found them right here in Simpsonville. One phone call and they came right away.Big thank you to Russ Dixon he installed the new unit professionally. Don’t look far away just look in your neighborhood and support these little companies.I would recommend this company to everyone.Thanks again.Heiko

Review 19 (2022-10-09 - Rating: 5)
We contacted Integrity plumbing while looking for multiple quotes on a hot water heater installation. Our plan was to replace an electric tank with tankless electric or gas in a year, but it became a necessity sooner than planned. Wade Lyons came out quickly to assess the situation, made great recommendations on where to install the unit, and provided a detailed email quote within hours. Integrity provided model information so that we could look up the heater specs and even modified their schedule in order to fit us in a week sooner. Integrity arrived within the specified time window for the job, was polite and professional, and communicated through each step of the installation and startup, including purging air from the hot water lines at each faucet and shower. Afterwards, they showed us how to change the settings, answered any questions, and even left their extension cord so we could have hot water running until the electricians could arrive to run the power. They disposed of the old hot water heater and cleaned up nicely. Extremely competitive pricing and excellent service from quotation to cleanup, would definitely recommend and use again.

Review 20 (2024-05-09 - Rating: 5)
Integrity Plumbing has come out several times to help with a kitchen renovation. Each time they have been quick to schedule, professional, and perform high quality work. Would highly recommend them!

Review 21 (2024-03-19 - Rating: 5)
Overall 5 star experience for installation of 50gal Bradford White gas water heater! Make sure you get a quote from integrity as they are extremely professional and provide outstanding customer service. I will not hesitate to call for all my plumbing needs.

Review 22 (2024-04-03 - Rating: 5)
If youre anything like me and scourer the web for reviews and testimonials for services, especially home specific, take the time to read this review as its worth your time.We just purchased our first home, built by Ryan Homes in 2014. The 50 gallon tank is the original that came with the home when it was built. Seeing as we should be proactive about the home and not reactive, we called about 6 plumbers and inquired quotes and knowhow before making our decision. We narrowed this down by budget, devices, experience and most of all, honesty.After speaking both on the phone and in person, the Integrity team met all of our needs, answered all of our questions and helped us budget with what we needed per our own lifestyle the best hands down. It was easiest quote and visit weve ever had and would gladly do it again in a heartbeat.Josh and Hayden (forgive me if Ive misspelt haha) came out and promptly went to work for us installing a new 50 gallon water heater on our 3rd floor no less. They both had all the answers to our questions and worked cleanly and effectively almost as if this was something could do with their eyes closed. Some age related issues arose and without any question or additional fees, handled it with the upmost caution and care like they were in their own house.Hands down, I must applaud Integrity Plumbing of the Upstate and their workers. Truly a pleasure as Ive never had a service company out and actually smiled as much as my wife and I did now that our water works and is nice and hot. It is rare you hire a service that put so much effort into their craft.I reiterate, if ever there was a company that you could trust before even meeting, and one that will leave your home in better shape than it was BEFORE they came out, it is Integrity Plumbing. You guys have our thanks, and business so long as we live in SC.-Vince & Grace.

Review 23 (2023-08-28 - Rating: 5)
I had a leak on the shut-off valve of the hot water heater & I called a few companies for estimates. When I saw the name Integrity Plumbing I felt that was the one for me. I sent a video of what was happening, to a guy named Russ. He sent Nick out to check it out, and he gave me a more reasonable quote than all the others. Plus, while he was here he asked if I had any other concerns and I did have a loose facet in the bathroom which was potentially gonna be a problem. He tightened it up for me as a courtesy. Nick came back the next week and diligently searched for the shut off area in my yard. After we both prayed about it, he found it buried very deeply under mounds of old & new grass. Nick meticulously & expeditiously, fixed my leaking problem. He is hands down the best, most courteous, professional plumber Ive ever hired. Any other plumbing problems I might encounter, I will most definitely call Integrity Plumbing of the Upstate and request Nick.

Review 24 (2024-12-17 - Rating: 5)
Very prompt service and high quality work along with fair pricing. These guys are awesome! I highly recommend them.

Review 25 (2023-09-27 - Rating: 5)
Best experience with anyone in this trade, hands down! Their knowledge, expertise, and professionalism (in office and on-site) can’t be beat! The customer service from this whole team was incredible. I will always call Russ with Integrity Plumbing for any future needs!

Review 26 (2023-07-23 - Rating: 5)
I called Integrity after being ghosted by other plumbers. I spoke with Allison on the phone and she was very communicative and quick to send out a tech. Nick, the tech, came out and promptly diagnosed my problem and explained exactly what was needed to fix it and the cost before doing the work. He even checked out a couple other areas of concern free of charge. Overall, Integrity blew me away with their communication and professionalism. I will absolutely be using them again in the future and I’ll recommend them to others.

Review 27 (2024-12-17 - Rating: 5)
The name, Integrity, fits the bill for this business. I called them with no hot water. The tech was prompt, friendly and professional. Turned out my painters had covered up the outside vent and cut off the oxygen to the water tank. Tech quickly fixed for no charge! Unheard of these days. I realize it was an easy fix, but most companies still would have charged. I am replacing 2 toilets at first of year, and will be having this company install them after this great experience. The quoted price for these is very reasonable. So refreshing to find a company with integrity! Made my day!

Review 28 (2024-03-22 - Rating: 5)
I was at work when my parents called; their waste water was going nowhere. The symptoms pointed to the main drain line. We initially got another service that tried to help us, but my parents had no visible cleanout (older mobile home) and the service couldnt locate the line, due to the many tree roots in the area and no line camera; so they finally left. We called around some more and ended up with Integrity Plumbing.Nick came out. After a careful inspection (in a tight crawlspace) he tried clearing the clog by lifting a toilet and running a cleaning snake but determined the obstruction was too far down the line, so he located the main drain outside, dug up a short section of line, installed a cleanout, cleared the obstruction (a ball of fine roots), and camera inspected the line all the way to the tap in the street.At each step Nick explained what he was going to do along with the cost, and made sure he had our approval. The work was not cheap; it was professional and done right the first time. Integrity Plumbing did us right--very pleased with the company and Nicks expertize.

Review 29 (2023-05-09 - Rating: 5)
We have used Integrity Plumbing several times for installation of a water heater to a bathroom remodel to a pipe burst. We have always receive exceptional service, from the initial phone call to the service visit to all followup conversations. I highly recommend their services! If I could give them 10 stars, I would!!

Review 30 (2024-02-15 - Rating: 5)
Leak in our basement, and Integrity Plumbing provided same day service, identified the problem, and fixed it immediately, for a very reasonable charge. Thank you to Josh for outstanding service, and the entire Integrity team for going above and beyond! Highly RECOMMEND!

Review 31 (2023-11-30 - Rating: 5)
We had a toilet installed, replaced water pressure valve and some leaks repaired by Integrity today. Russ Dixon was absolutely amazing. He was very professional and gracious. I would recommend this company.

Review 32 (2023-08-28 - Rating: 5)
Nick at Integrity Plumbing was amazing! He showed up quickly and fix the problem fast. He was neat and tidy he even wore shoe covers. Absolutely great service and I would recommend them to everyone! Thanks so much!!!

Review 33 (2023-08-01 - Rating: 5)
They did an awesome job and were able to provide same day service for a leak in my crawlspace. Very thorough in explaining what caused the problem, and mentioned other issues I may run in to with my current plumbing configuration (plus a very reasonable quote to address all of it before more problems arise). Not pushy at all, just helpful and professional. Thanks a bunch.

Review 34 (2023-12-22 - Rating: 5)
This is a fantastic company. Can’t say enough good things about integrity. From the owner to the employees, I have always been very happy in my dealings with them. There’s a reason they have a 5 star rating. I Highly recommend them for any plumbing needs.

Review 35 (2022-06-21 - Rating: 5)
Was in need of finding a new plumber in the upstate after having poor experiences in the past. I found Integrity Plumbing through a reference and ended up being really pleased with my experience. Russ and his helper, Josh, arrived on time to inspect a problem with my tankless hot water heater. Russ was quick to diagnose the problem and immediately contacted the original manufacturer with the issue. Russ organized the warranty claim and installed a new unit two days later. Installation was very professional and with quality workmanship.Over the last four years, I have had other companies inspect, service, flush and repair the unit but only Russ figured out what the root cause was. My only regret is that I did not call Russ sooner. Integrity Plumbing will be my first call in the future.

Review 36 (2022-11-19 - Rating: 5)
Integrity Plumbing is hands down the best plumbing company Ive ever worked with.I needed Russ & his crew to replace both the main water & sewer lines at my house. They worked through multiple unforeseen challenges and came back on multiple occasions to double check the work and make sure it was up to their incredibly high standard.Incredibly easy to work with. Incredibly trustworthy. Incredibly good. Exactly what you need in a plumber.

Review 37 (2022-12-13 - Rating: 5)
Russ was on time to give an estimate and was able to install a new tankless water heater the same day. The work was professionally done; they were very neat inside our house; and we are pleased with the result. I highly recommend them!

Review 38 (2023-07-20 - Rating: 5)
I’m so glad I found this business when I needed some immediate plumbing help. From the first phone call to the completion of the job, they were incredibly professional and the communication is stellar. Their professionalism was consistent both times I’ve had to call for help. They are now my first call for plumbing help and I’ve already recommended them to friends.

Review 39 (2024-12-12 - Rating: 5)
Very professional to deal with. On time and good quality of work. Would definitely recommend.

Review 40 (2024-01-16 - Rating: 5)
From the very outset this Company 100 percent lived of to hits name. They were very open to communication thye followed up with us we did not have to continually reach out to them with no reply back. They came in gave us a outstanding quote after clearly diagnosing the the problem. The quote was 3xs less than what we were quoted by a company we had been using and though we hade developed a long lasting business relation ship with, but turn out not to be the case. This other company cam in and gave us multiple quotes for issues not related to what we were asking for. Integrity did exactly what we were expecting and definitely looking to do business again.

Review 41 (2022-08-23 - Rating: 5)
Russ and his crew are top notch! Ive used Integrity Plumbing several times so far and I will use them again. Russ has many years of experience. He knows his stuff. I just bought this old farmhouse and it seems every time I turn around something needs to be fixed, replaced or replumbed. His response time is extremely quick. He does not consider the job done until I am completely satisfied. Even if it means coming out one more time just to check something. His prices are very reasonable. He came out on a holiday weekend on a Sunday. He fixed our leaking water line immediately. I did not have sticker shock when he handed me the bill. He is my go-to guy when I need a plumber. With This Old House I have him on speed dial. I definitely recommend giving him a call first if you have a plumbing need. You will never need to search for a plumber again. Thank you! Russ!

Review 42 (2023-05-24 - Rating: 5)
You have to be pretty bold to name your business Integrity. Im here to tell yall, they live up to their name. Im new to Greenville, and Im so glad we found Russ and his wife. I love supporting small, locally owned businesses. And these guys really are experts and so professional!! Just the absolute best!!

Review 43 (2022-06-14 - Rating: 5)
I have used Integrity Plumbing several times. Russ and his staff are responsive and professional. Russ will answer your call even if he’s in a crawl space!He’s talked us through a fix instead of doing a service call. And, when he quotes a price that’s what he charges. No surprises! I highly recommend Integrity Plumbing!

Review 44 (2022-06-14 - Rating: 5)
If I could give Integrity Plumbing 10000 stars I would. For the last 19 years I have hired Russ to fix, replace, and advice on all things plumbing. In our last home Russ was the only one I could trust to not only get the job done right but done at an affordable and fair rate. I cannot recommend Russ and Integrity Plumbing Of The Upstate more if I tried.

Review 45 (2022-09-26 - Rating: 5)
When it finally dawned on me my water heater was 19 yrs old and while I had never had a problem with it, it clearly was a lot of years beyond its life expectancy.. I pretty much panicked realizing the liability I would incur, not to mention my own damage if it suddenly ruptured. (I live in a multi story building). So a little research came up with Integrity Plumbing, with an excellent referral from a trusted friend who had used this company recently. I reached out, explained my situation, he was here the next day, Friday and arranged to install a new one on the following Monday! All without muss, fuss, or mess. And at what I considered a reasonable fee for a quality product.

Review 46 (2022-10-10 - Rating: 5)
Highly recommended Russ. He was honest and upfront about everything. We had a sewer line bust underneath or house. We had to have a restoration company come out in which Russ recommended them to us. Russ had to finish the repairs after the restoration company was finished and came back quick. We are business owners as well and would recommend him to everyone! Very professional everytime.

Review 47 (2023-08-09 - Rating: 5)
Professional, courteous, on time. My new go to plumber. Knowledgeable and quick. Absolutely will be using them again. Nick and Hayden were the team that came out.

Review 48 (2024-08-30 - Rating: 5)
Very impressed! These guys are prompt, polite, and professional! They gave me a time window of 1-3 today and they showed up right at 1:00 on the dot. They had me up and running within 15 minutes and were extremely knowledgeable about my tankless water heater. Highly recommend!

Review 49 (2024-05-12 - Rating: 5)
I think Rusty did a great job. I would like too bring him back too install a basement kitchen sink but I can’t see dropping 350 again for a bathroom hook up.

Review 50 (2022-07-27 - Rating: 5)
Russ is quick to respond, honest, and does a complete job. He is also the ONLY emergency plumber I know who does not charge a callout fee! Highly recommend.

Review 51 (2024-01-06 - Rating: 5)
Great price and excellent service. Very professional and just very nice to do business with. I would recommend them to anyone in need of plumbing services.

Review 52 (2024-12-10 - Rating: 5)
Great customer service today by tech, receptionist, and owner!

Review 53 (2023-01-05 - Rating: 5)
Wade, Russ and Allison s workmanship will not disappoint. Their professionalism and grace eased an unexpected freezing winter disaster.

Review 54 (2022-06-14 - Rating: 5)
Russ is the type of guy who wants you to be comfortable with him working in your castle, so he goes the 9yds to be courteous, honest, and clean. Hes a specialist, and he takes his job seriously.

Review 55 (2022-09-21 - Rating: 5)
Most reliable and professional plumber. Handled our plumbing issue with promptness. I would highly recommend them for any plumbing need.

Review 56 (2023-05-19 - Rating: 5)
Russ replaced my hot water heater a couple weeks ago, was on time, efficient, and left no mess behind! Awesome job, thanks Russ!

Review 57 (2024-12-10 - Rating: 5)
Very fast, extremely clean, professional service

Review 58 (2024-05-28 - Rating: 5)
These guys are awesome. They relocated a gas water heater for me and did an excellent job. They are very friendly and professional. I would and will recommend them to anyone looking for plumbing help/work.

Review 59 (2022-06-14 - Rating: 5)
Russ is extremely well versed in all aspects of plumbing and he’s extremely dependable and solves any issues that come up quickly

Review 60 (2023-01-03 - Rating: 5)
The staff was very kind, informative, helpful, caring and willing to work with you to get the best value (good quality at the best price). Will use them in the future and would recommend!

Review 61 (2022-06-16 - Rating: 5)
These guys were awesome. My parents had a water line leak and they were able to go out the day I called to get it fixed. It was 98 degrees, and they worked outside to get it done. Thank you!

Review 62 (2022-10-29 - Rating: 5)
Soup to nuts installation of tankless water heater. Professional, reliable, high quality work. Thanks Russ!

Review 63 (2023-11-09 - Rating: 5)
Called Integrity Plumbing in the morning hot water heater installed by mid afternoon.

Review 64 (2022-07-18 - Rating: 5)
Prompt, professional, and friendly at a reasonable price. Russ explained everything the job required and quickly completed it.

Review 65 (2022-11-01 - Rating: 5)
Great plumber nice guy knows what he is doing great fair prices.My son and very proud of him.

Review 66 (2023-03-31 - Rating: 5)
This business is fantastic. They are very responsive. Fairly priced. I trust them. Highly recommend!

Review 67 (2024-07-18 - Rating: 5)
We appreciate the fast response! Thanks for fixing our issue.

Review 68 (2023-11-10 - Rating: 5)
We love the team at Integrity Plumbing! Weve used them for our home and business, and theyre always friendly, responsive and professional. Recently, they completed a job for us at our home that was a third of the cost of another local competitor -- and they were so helpful! Well be keeping them on speed dial for future plumbing needs and recommend them to anyone looking for a local plumber.

Review 69 (2023-05-26 - Rating: 5)
I had the main water line into my house burst, it was an old galvanized pipe so I needed a new line run from my meter to the house. I received several quotes and not only was Integrity Plumbing extremely fair in pricing they have performed an amazing job as well. They truly were life savers and went above and beyond to get my water restored. I am beyond thankful for them.

Review 70 (2023-08-08 - Rating: 5)
I called and they came quickly and got the job done. Nice people. Allison was very nice and helped to make sure your needs were taken care of . If needed I will call them back.

Review 71 (2023-08-18 - Rating: 5)
Integrity Pluming is very good. Great communication. They got to me a day earlier than scheduled. Russ knows what hes doing. Very professional also. Would definitely reccomend.

Review 72 (2022-07-29 - Rating: 5)
Great price. Fantastic job. Dont waste your time calling other companies and getting quotes. Work done July 29th 2022.

Review 73 (2022-10-31 - Rating: 5)
The Integrity Plumbing team was extremely knowledgeable of the problem. Came to a quick solution. Explained every installation necessity. Followed up on service. Very professional.On time. Neat and clean service. Quality par excellent! They care! I am well pleased! I highly recommend their services!

Review 74 (2025-01-09 - Rating: 5)
We called about a water pressure issue and Nick was sent out to check it out for us. He was very helpful and kind. Answered all of my questions and helped me undestand what to watch for and what might be needed to improve the issue. Very impressed.