Roto-Rooter Plumbing & Water Cleanup

Located in Schaumburg, Illinois

Address: 2300 Hammond Dr, Schaumburg, IL 60173, United States

Phone: +1 847-448-1076

Rating: 4.8

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-14 - Rating: 5)
One day, the kitchen sink suddenly became clogged. I was very embarrassed because it was my first time in my life, but my husband tried to fix it, but nothing changed. I quickly Googled it and found it and asked for a quick solution. Karim arrived in 30 minutes with kind customer response. Karim solved the problem with a detailed explanation based on a lot of knowledge. Im satisfied with the reasonable price and fast service. If you have any problems, please contact this company . You wont regret it.

Review 2 (2023-07-09 - Rating: 5)
I am very happy with their services. I had a flood in my house and they were able to come same day and even sat with me going over everything and assisting me at 10pm. Doug Jaeger was the first person I met with. From there he had assistance from Osvaldo and Julio. They were great. They were able to safely come and go to continuously check on the equipment without any complications and we have several animals in the home. 10/10 would recommend this company and these guys to anyone.

Review 3 (2024-12-02 - Rating: 5)
Daniel was professional, knowledgeable and kind spirited. He immediately understood the issue with the shower faucet install and corrected the problem. Thanks, again!

Review 4 (2024-12-13 - Rating: 5)
The Roto-Rooter Rep (Ed) was able to quickly identify the problem as well as provide a workable solution that was both cost and time effective for a family of 5. Ed is amazing and anyone should consider themselves lucky to have him working in their home.

Review 5 (2024-11-09 - Rating: 5)
Way to expensive for what was accomplished. That being said, the technician was superb and took time to advise us on how to prevent the trouble from happening again. 6 stars for tech.

Review 6 (2024-07-26 - Rating: 4)
My plumber was excellent. I would give 5 stars but we ended up wasting about 5 hours in total waiting around for Roto-Rooter only for them to cancel and show up late for their appointment the following day.

Review 7 (2024-11-15 - Rating: 5)
Awesome plumber (Edward)... Came to fix our issue mid day and was able to repair everything same day. Professional.

Review 8 (2024-11-01 - Rating: 5)
Azi was thorough and neat. He solved our immediate problem and showed me what the source of our ongoing issue was as well.

Review 9 (2023-12-21 - Rating: 5)
Would highly recommend! When my place flooded they were very prompt and professional. They were at my place within an hour or so of me calling. I would like to single out Mike Aguirre the field supervisor who was extremely helpful in working with the insurance to help get things resolved. I truly appreciate his professionalism and couldnt recommend enough.

Review 10 (2024-11-11 - Rating: 5)
Roberto and Stewart were fantastic. Did a great job identifying the problem and solving it in the most cost effective manner. Roberto kept me informed every step of the way and when he ran into issues always gave me options with no pressure. They were careful with carpets and walls when they moved their equipment from room to room and cleaned up everything. They were both professional and personable. I am very grateful for all the work they did and want to say a big thank you to them both.

Review 11 (2024-05-02 - Rating: 5)
We had an amazing experience with Roto-Rooter. We called to have two toilets serviced with a reseating/resealing and replacement of the flush tank mechanism. We called at 9 am and Roto-Rooter had Gabriel arrive within an hour. Gabriel was an amazing professional. He was knowledgable, courteous, and kept us informed of the work throughout the process. After returning with the necessary parts, Gabriel completed the work on the two toilets within an hour and before noon! This experience will ensure we keep Roto-Rooter at the top of our call list for future work. Highly recommended.

Review 12 (2024-01-26 - Rating: 5)
The plumber arrived very quickly after I placed the call. He was very personable and answered all of my questions to my satisfaction.He solved my problem quickly and I felt that the price was very reasonable.We will call them again when the need arises.

Review 13 (2023-02-23 - Rating: 5)
They have all aspects of a good business nailed down. From scheduling the appointment online to very thorough communication updates from their dispatch team, I was genuinely surprised to see these systems in place, and so finally tuned for a contractor in general. The technician was outstanding, the main clog was fixed without any further issues. It was pricier than we expected, so time will tell whether the cost was truly worth the service to be completely honest. If our main lines don’t get clogged and we experience no further back ups for at least 12 months, I would pay them for the service every year.

Review 14 (2023-05-03 - Rating: 5)
The Roto-Rooter team was outstanding. I’d recommend them without any hesitation. Jeff arrived within an hour of my emergency call on a Sunday evening. He thoroughly investigated the issue and provided an easy to understand explanation of the problem with multiple solutions. Once we selected the solution, he arranged for the proper team members to assist. Jonathan, Steve, and Jeff arrived at the scheduled time and work diligently for almost 9 hours straight to complete the necessary repairs. They kept me informed of their progress and explained the work. They also took the time to identify and explain other potential issues and provided solutions even though they would not benefit. They will be my first call for any future issues.

Review 15 (2023-11-27 - Rating: 5)
They arrived within the window they said they would. Kept me informed of arrival time. They had been here five years ago, so they were able to pull up my records and see what had been done as I was positive It was the same problem this time. Roots overgrow, and get into the sewer line and they need to be routed out. He was able to use a camera after clearing out the roots to tell me basically the trees growing along my property was the problem . Iwas also missing a flapper to keep backflow from coming back in. He showed me exactly where I could get one at Home Depot to avoid higher charges by a plumbing store. I was able to order the part and install it exactly how he told me to would save me additional money. they also had a wonderful food drive going on that if you gave them to non-perishable food items, they gave you a credit of $75. They recommend I have my roots cleaned out every 2 to 3 years. I definitely will be using them again.

Review 16 (2024-01-07 - Rating: 5)
If I could I would give 6 STARS.Gabriel came out this morning to rod out my pipes and did an EXCELLENT job. Very professional and Very Patient at the work that seemed difficult but he got the job done without any complaints. I WOULD DEFINITELY USE HIM AND RECOMMEND HIM FOR FUTURE WORK!

Review 17 (2024-01-22 - Rating: 5)
Ive had a great experience working with Carlos G. I am pleased to say he was very knowledgeable and very helpful. Which made me feel very comfortable my issue would be resolved with an expert. Highly recommend Carlos .

Review 18 (2023-09-12 - Rating: 5)
Roto Rooter came out on Labor Day within the hour to rod out. The 2 young men they sent were wonderful. They explained every step of what they were doing, were super professional and extremely nice. They took the time to talk to my elderly mom and explain things to her and were very kind. They also were very efficient and everything was fixed and cleaned up within about an hour. They saved our Labor Day holiday from disaster. We have used Roto Rooter several times and always found them to be honest and fair.

Review 19 (2024-01-22 - Rating: 5)
I had a great experience and I would definitely recommend this company to anyone with plumbing issues. Carlos was able to get to us the same day and completed the job in a reasonable amount of time, leaving the area cleaner than when they arrived.

Review 20 (2023-11-17 - Rating: 4)
Excellent friendly service. Same day scheduling. Confident he did a good job. 6-month guarantee that theyll come back and redo it. Just a lot more expensive than I had expected, thus four stars instead of five.

Review 21 (2023-05-20 - Rating: 5)
As far as things that I have to throw money at that I dont want to go, this was a good experience.Richard showed up for the job, and he was super friendly and professional. Even with the convoluted pipework that the previous owners left behind, he patiently sought out the problem while talking me through and explaining things.He was so helpful, I really appreciate his effort and help. I give him 5 stars out of 5, would highly recommend!

Review 22 (2023-05-25 - Rating: 5)
Shower clogged. Used over-the-counter treatments. Didnt seem to work at first. Called Roto-Rooter. They came out the next morning. He inspect the drain and couldn’t find anything wrong. Went outside to check the pipes and then came downstairs to check the sump pump. He said whatever you did that night worked. We felt terrible. He came out to our house for nothing. But he did offer a treatment that I could put in the drain once a month. RC16295A. Thank you so much, Brent, we value your service and recommend it again.

Review 23 (2023-05-02 - Rating: 5)
Armion was very professional and a pleasure to work with. He took extra time explaining everything to me. There ended up being an unexpected problem with a manufacturer defect and he made sure that the water heater was returned at replaced at no extra charge to me. I would definitely work with Armion and RR again since I always felt in capable hands

Review 24 (2023-08-01 - Rating: 5)
Thank you, Thank you!!! We had called another plumbing company before we called Roto Rooter and they wanted a ridiculous amount of money for a new water softener. I told them I was going to shop around first and thank god I did! I called Roto Rooter and they came out the next day and quoted us $2000 less then what the other plumbing company was going to cost and also offered a military discount. They really saved the day and our money! I know now going forward that this will be the only company I call for my plumbing services…you guys did amazing and earned a new customer, thank you so much!!

Review 25 (2023-04-23 - Rating: 5)
Roto-Rooter was great to work with. I had standing water in my basement and called Roto-Rooter on a Saturday at 4pm. A technician come out by 8pm. Our technician Brett was outstanding!!! He quickly found the issue, explained the situation and was able to fix the problem immediately. Bretts customer service was amazing. I am extremely happy with the service i received from Roto-Rooter. I highly recommend them.

Review 26 (2023-04-19 - Rating: 5)
The technician that we were assigned was so helpful. Not only did he talk us through each step he took, he gave us great tips and tricks to keep our issue from reoccurring. He went above and beyond. Thanks again Brett for giving us a little more confidence and the reassurance that if we do have another issue you are only a phone call away. THANKS A BUNCH!!

Review 27 (2022-03-22 - Rating: 5)
From beginning to end I was treated very well. Kyle who estimated the job was very professional and very patient with me. He explained everything. Just absolutely wonderful. The crew that he sent, AL and IAN were ABSOLUTELY great. Very professional and very respectful of me and my property. Even though they had to remove a part of my wooden deck to get to the problem. AL was very careful and made very clean cuts. IAN trying to dig while trying to avoid my flower box that trimmed the deck. They kept me informed as the job was going on. Their clean up very impressive. These men take a lot of pride in their work. It shows. The job went as smooth as apple butter. Kyle, AL, IAN Thank you. I really believe that they should get their well earned therefore well deserved recognition.

Review 28 (2020-03-28 - Rating: 5)
I was very happy with my Roto Rooter experience. Fast response to our issue on a Saturday. Tim (2508) did a GREAT job for us. He put so much effort into cleaning out our sewer line. He did a fantastic job listening, explaining, and troubleshooting our system and kept at it until the clog was finally cleared. Thanks go out to as well for arranging Jim to come out with the camera. And thanks to Jim for coming out to lend his experience as well. All very much appreciated!

Review 29 (2023-05-20 - Rating: 5)
It was easy to set an appointment, and we received timely communication about our appointment. Donovan arrived at the appointment time and was friendly, knowledgeable, professional. He fixed our problem quickly. We’d recommend him to anyone.

Review 30 (2023-08-24 - Rating: 5)
I needed my pipes rodded out, Erlin showed up, was a nice friendly person great demeanor. It was crazy hot this particular day in Illinois 120 degrees it did not change his attitude through out the whole service period who is calm and a delight to be around. He did everything that I made you call out for and checked and triple checked.

Review 31 (2023-08-27 - Rating: 5)
Laundry room drain backed up late Saturday night. Servicemen arrived first thing Sunday morning and resolved the problem in a professional timely manner. No difference in charges for weekend call or weekday call. Very pleased with service.

Review 32 (2022-06-11 - Rating: 5)
These guys are the best. Real professionals and expert plumbers. Very pleased with the response time and quality of their work. TheCamera they used to pinpoint the problem is state of the art. Not only that they are neat and safety conscious. These guys do not take shortcuts and cleanup perfectly. They went out of their way to protect the surrounding plants! Highly recommended !

Review 33 (2022-07-21 - Rating: 5)
I had a great experience with Kemal. He was courteous and professional, and resolved several plumbing issues quickly. He took the time to explain what he did and why he did it, and also had me test the fixes before he finished up. I don’t hope for any more plumbing issues, but should any arise, I will be a repeat customer.

Review 34 (2024-01-13 - Rating: 5)
JP was very professional and knowledgeable with the our complicated plumbing issue and he was able to fix it easily. I would give him 10 stars if I could . Definitely would recommend him.

Review 35 (2020-09-03 - Rating: 5)
Today I discovered that there was a leak under my kitchen sink(Not an emergency, but I wanted it fixed ASAP). I called roto-rooter and they were able to send someone within a couple of hours. Roberto #2138 was able to fix the problem immediately and it looks great! He was extremely polite, answered any questions that I had and I would definitely recommend him! I’ve never used Roto-Rooter before, but they will be my first call next time I have a plumbing issue because of the great service I received.

Review 36 (2024-01-05 - Rating: 4)
I agreed to pay $500 to unclog my sink. Fast response? Yes , Unclogged my Sink in timely and professional manner? Yes, Good Deal? No

Review 37 (2023-11-18 - Rating: 5)
I was able to get an appointment right away. It was very easy to schedule and they kept in contact along the way. Both men that came to service my house were kind and knowledgeable.

Review 38 (2022-10-18 - Rating: 5)
After having a blockage augured a couple of months ago, it seemed to have returned as we were getting the same symptoms again. True to their guarantee, I called rotorooter and a tech was at my house less than an hour later. Robert was very thorough and didnt call it good enough until he was confident the job was done right. No charge whatsoever for the follow-up and I am resting easy knowing theyve got me covered. Thanks!

Review 39 (2022-12-20 - Rating: 5)
Brett was very efficient and friendly. He was prepared upon the visit and got the job done quickly. I also reached out at noon on December 20th and spoke with a very helpful receptionist and she was able to get someone out there by 3 pm. Thanks for the friendly service and Happy Holidays!!

Review 40 (2022-09-13 - Rating: 5)
Curtis did a great job with my water heater replacement. He arrived on time, was very professional and clear with what all needed to be completed and how he would complete the job, and performed the replacement smoothly. I highly recommend Roto-Rooter.

Review 41 (2023-01-07 - Rating: 5)
Heto was great! He evaluated my existing system and explained how everything is supposed to work. He efficiently installed a new sump pump. You could tell he was confident and experienced. I would definitely recommend him.

Review 42 (2020-09-01 - Rating: 5)
Mark was great. He was extremely knowledgeable, answered all of our questions professionally and talked through our options. Although we weren’t able to completely fix our issue, he provided us with options moving forward. We were happy with Roto-Rooter’s response time in coming out here (same day) and will look to them for all things related to plumbing moving forward.

Review 43 (2023-02-25 - Rating: 5)
Stephen, the Service Tech was fantastic. He explained the process, and options; depending on his findings. He was very Professional, and cleaned-up the job site when completed. I, in previous years used another Plumbing Company; but will only use Roto-Rooter for any future needs.Thank you Stephen for you kindness and dedication. It was a pleasure meeting you.Dwight-Kuaika Thompson

Review 44 (2020-04-21 - Rating: 5)
Andrew was knowledgeable and friendly. He addressed all of my questions and concerns. He found the problems and explained to me my options after that he went right to work. He went above and beyond to fix the issues and made sure everything was in working order before he left. He also cleaned up very well behind himself. He did an excellent job. I would most definitely recommend Roto-Rooter to friends and family. I was very pleased with my experience.

Review 45 (2020-01-29 - Rating: 5)
They scheduled an appointment an hour after I called (which was extremely helpful and convenient!), the arrival was punctual and the service was excellent.Patricio, the tech, is such a nice person and did an excellent job fixing the drain issue in my bathroom sink. He also made sure to leave everything as clean as possible before leaving.I liked that the company charges costumers only if they are able to fix the problem.Im very happy with the service, would definitely recommend this company!

Review 46 (2024-01-26 - Rating: 5)
I would highly recommend this service. Because of the area we live in, our basement is constantly getting flooded. Carlos is honest and quick to identify the problem. We hire him for all of our plumbing needs now.Thank you Carlos!

Review 47 (2020-03-29 - Rating: 5)
RotoRooter was extremely helpful. We had issues with our kitchen sink and they were quick to inform us about any changes to the schedule. They kept to their predicted arrival times. The man who helped us,Tim(2508), was very professional. He was efficient and very informative as to steps to avoid a problem in the future. We appreciate his honesty and will be using their service with any future issues.

Review 48 (2022-08-06 - Rating: 5)
There’s nothing worse than coming home from an overseas trip exhausted and jet lagged to discover your sewers are backing up - on a Friday night going into the weekend. We’re so thankful that the technician was at our house 45 minutes after our call and that he did such a great and thorough job rodding the main sewer line. He was friendly and helpful, and the cost was less than half the quotes I got from emergency plumbers.

Review 49 (2022-12-02 - Rating: 5)
They sent out an initial plumber who candidly did not do a good job. We actually had more issues with our toilet than what we called for, BUT after reaching out to ask for another plumber to come back out they sent someone who was able to address the issues and did it quickly (at not additional charge proving they stand by their warranty). While it wasn’t a great start I’d like to commend them on making things right.

Review 50 (2024-12-02 - Rating: 5)
Representative Patricio came to my home under quick notice. He walked us through the plumbing issue (sewer line blockage and disjoined plumbing joints), remediated the immediate issue and elevated the larger damage to supervisors for further work. Very helpful service for a time of need

Review 51 (2017-07-06 - Rating: 5)
Manny 1916 was prompt and professional. He took care of my problem quickly and efficiently! Great job!

Review 52 (2020-09-05 - Rating: 5)
Bernard 2961 and Eddie 5988 were very professional, pleasant and thorough. They had to go through my neighbors house to rod because my townhome didn’t have a clean out. They used various equipment, camera and found where the sewer line was underground. They answered all of my questions and was very knowledgeable about the work. They stayed until the work was done. I would recommend Roto-Rooter to all off my friends and family for their plumbing needs.Great service! 👍🏽

Review 53 (2019-08-06 - Rating: 5)
We had Eduardo from Roto-Rooter 5256.He’s a absolutely amazing hardworking guy we ever had the pleasure of working with. He stayed longer then he was supposed to make sure we were taken care of. He’s a honest hardworking very smart man and we recommend him to anyone who’s looking for a thorough honest Service we 100% recommended Eduardo! Thank you so much for your time and hard work and we look forward to be working with in the future man! God bless you!

Review 54 (2021-12-11 - Rating: 5)
Luis was AWESOME! He walked me through every step and taught me things about our plumbing system I didn’t know. Super friendly. Very knowledgeable. Stayed until he was confident the clog was gone. Cleaned up after he was done too.

Review 55 (2020-09-04 - Rating: 5)
We just had our kitchen plumbing fixed and the service was amazing. The gentleman was very empathetic to our current financial situation due to medical bills and gave us a Wonderful discount. He and his partner were respectful, kind, professional, and informative. They got the job done promptly and gave tips on how to maintain the service provided. I’d highly recommend!! A++++

Review 56 (2020-03-11 - Rating: 5)
Eraldi (tech #3963) was great. He was assigned to clear our clogged kitchen sink line (which resisted my own attempts to clear with a smaller 15 rooter that I got from the hardware store). He was very professional, knowledgeable, polite, and explained things clearly throughout the process. He was also very creative. After the first two tries with his rooter didnt clear our kitchen sink line, he came up with an alternative approach that worked. I was also impressed with how he was careful not to make a mess and cleaned up everything after he finished.

Review 57 (2022-08-03 - Rating: 5)
We had an exceptional experience with Michael who helped us with overflowing floor drainpipes. He explained the problem, the sources of the problem, and how he fixed them. He was very professional and clear. He did a great job and we learned a lot in the process. This is by far our best experience with a plumber over our ten years of home owning and we will turn to him and the company again.

Review 58 (2022-11-15 - Rating: 5)
Armion was fantastic. He showed up right on time and was very helpful with diagnosing our issuing and not trying to sell us anything extra. Very professional 10/10 will use again if we are in need!

Review 59 (2019-09-12 - Rating: 5)
Colin did a great job taking care of rodding out our drains after they backed up and our basement flooded. Being first time home buyers and only in the house for a few months, he really took us through the process and gave us super helpful tips to manage the issue and what to do about it when it happens in the future. He was here quicker than the estimated time of 2-3 hours and he was in and out in about an hour and a half. Super happy we called!

Review 60 (2020-02-13 - Rating: 5)
Our technician Tim, 2508, did an excellent job in repairing our water problem. He was prompt, very personable, and explained what needed to be done. He was very efficient, knowledgeable, and based on our very positive experience we would use your company again and also recommend you to others. Thank you Tim for helping us out!

Review 61 (2023-09-19 - Rating: 5)
I totally appreciate the quick and professional service your technician provided.Edin, explained everything in detail prior performing work which was greatly appreciated.I would recommend your services to family and friends.Thanks again for a job well done.Lou Ebrom

Review 62 (2019-07-22 - Rating: 5)
Mark (Tech 2840) is the coolest tech ever. I thought I would wait all day but he was on time. He checked the kitchen sink and diagnosed the issue within seconds. He offered me all the discounts available and drastically reduced the cost. It didnt take him long to finish the work and he spent time teaching me how to care for the pipes to avoid clogs and damages. I got a complimentary PIPE SHIELD for being a repeat customer. So cool. I highly recommend asking for him personally. Such a gentleman!!!

Review 63 (2020-09-09 - Rating: 5)
Eduardo tech# 5256 is by far the most dedicated worker Ive ever come across when hiring out for house issues that I dont have time for or cant handle. This guy went waaaaaay above and beyond to make sure that our basement drain issues were 100% taken care of so we could sleep peacefully with both eyes closed tonight. His level of professionalism was impressive and it was obvious that it came from a genuine place. It wasnt forced. He was a highly respectful and insightful person and majorly dedicated worker. This guy is how other people should strive to be. It takes a lot to truly impress me and Eduardo Tech#5256 did it with ease. A sea of words cant express how happy I am with him and his service. We got lucky having him today.

Review 64 (2018-07-12 - Rating: 5)
Manny (#1916) was awesome and was able to solve our issue very quickly. He is quite a sociable person and definitely felt great having him solve our issues. We had a clog in our pipes and he was able to quickly resolve the problem. I definitely recommend this company for home issues as they try to fit you in to their schedule ASAP. I also appreciated the phone calls from the dispatch center letting us know time estimates!

Review 65 (2022-08-24 - Rating: 5)
Matt did an outstanding job at my residence. He worked non stop and through his lunch with no break until the issue was resolved. I would highly recommend his service. As professional as you could get. Great Job Matt!

Review 66 (2022-08-20 - Rating: 5)
The Tech named Travonce was very thorough and made sure to test every possible problem that could occur and didnt stop until he found the source of the problem. In my opinion he went above and beyond to provide exceptional service. I would definitely recommend him for any future repairs or service.

Review 67 (2021-01-13 - Rating: 5)
Bryan came to service clogged sinks at my salon. He thoroughly explained what the issue was how he would resolve it and the pricing. He was able to explain everything to me in simple terms so that I would understand and was very patient with all the questions I had.Very happy with his service and his friendly professionalism. Would recommend Bryan at Roto-Rooter to any colleague, friend or family member.

Review 68 (2020-08-27 - Rating: 5)
We had a galvanized drain pipe coming from under the kitchen sink down to a drain pipe in the basement. I had tried to repair a clog in the pipe, but, it was so corroded that it just crumbled in my hand! Ill tackle a lot of projects, but, this project was getting to be too much for me. We had another plumber working on a different project the previous week. That was a TERRIBLE experience, so I was dreading calling someone out. I finally gave in and called Roto Rooter. They sent Eduardo (#5256). He was WONDERFUL! He was very respectful of our home keeping everything neat and tidy. He assessed the project quickly and got to work. He kept me informed of the progress along the way. He even complimented me for some of the plumbing I had already done. He didnt just fix the problem, but, he added some very nice touches that will make future maintenance so much easier! I cant recommend Eduardo highly enough! I wish I could give him 10 stars! He was very knowledgeable, very personable and very professional. He did a great job and he will definitely be the plumber I call the next time we have an issue

Review 69 (2020-04-11 - Rating: 5)
We called Roto-Rooter and very quickly they sent us Mark tech# 2840. He was very professional and because of the Covid pandemic he had his hands, shoes and face covered for our protection. We are Senior citizens and we were worried about the price but he quickly told us there was a senior discount and a $60 online coupon we could use which left our cost affordable. He was very respectful and professional and explained everything in detail before he started working and once we agreed it took him less than an hour to fix our issue and give us peace of mind. After the service he continued to explain how to take better care of our drains which helped us tremendously. Mark made this repair visit a positive experience that we will share with our friends. Thank you Mark and Roto-Rooter for your professionalism and amazing customer service.

Review 70 (2023-07-12 - Rating: 5)
Great job explaining and solving. Armion tech 601 was awesome in his diagnosis and in resolving the issue. He fixed the leaks In-N-Out faucet quickly and well

Review 71 (2024-11-07 - Rating: 5)
Leonard was super professional and informative. Detailed the clogged laundry sink process and made it easy for me to understand. I would highly recommend Leonard and Roto Rooter.

Review 72 (2022-01-20 - Rating: 5)
We had an issue with our basement toilet and we called for help and we received a great technician Ali and he gave us recommendations and advice and we had things fixed and were very satisfied. We then talked and because our other 2 bathrooms had the same old toilets, we bought new ones and again had Ali come out and installed. For 2 toilets installed it took 1 hour. Great work.

Review 73 (2024-01-10 - Rating: 5)
Glad Gabriel, the plumber was sent to work on the sewer back up I had in my basement. He was very respectful and patient in his explaining the procedure, and thorough with the work he did at my house.

Review 74 (2023-06-05 - Rating: 5)
My sink was clogged and Argen was able to fix it within minutes. We had a lot of grease build up, and he educated us on how to properly use the sink to avoid this issue in the future. We were given maintenance solution to help with this problem. I would recommend this service to friends or family in the future.

Review 75 (2020-04-25 - Rating: 5)
I am very happy with the work done by Cy technician 9823. He did an excellent job fixing the plumbing problem at my residence. This job required a very experienced technician, for it was a complicated job requiring detailed work ,and a great amount of skill. Cy is very knowledgeable about plumbing. He only took a few minutes to evaluate the problem. Once he had assessed the situation he quoted me a fair price and fixed the plumbing problem. I appreciate the high quality work delivered by this technician.Thank you Cy and Roto-Rooter.

Review 76 (2023-01-17 - Rating: 5)
Had some issues come up late at night, managed to get someone over by 8am and he did an amazing job. Walked me through the process, explained the issues and during the process showed me the issues he was resolving. I would not hesitate to call back for future projects

Review 77 (2023-03-18 - Rating: 5)
Armion Tech 601 was very informative and helpful to help us understand what work needed to be done. Thanks ArmionUpdate: We had a new water heater, front outside faucet, toilet, and removed an old water softener. Everything was done professionally, timely and most importantly correct the first time! We appreciated his advice and speedy services.

Review 78 (2017-12-17 - Rating: 5)
Andrew 2658 did a great job coming out on a Sunday. The rate was very reasonable and he was done with a kitchen line that needed help. He was courteous, cleaned underneath the sink so it was cleaner than when he came out. He listened to my thoughts and then used his expertise to solve the problem quickly. I would definitely recommend him to a friend.

Review 79 (2020-01-27 - Rating: 5)
Taylor technician#5782 was very helpful when we called for plumbing issues. We called a Saturday morning and we were able to have someone come to the house the same day within an hour. We were very pleased with the quick turn around time as well as the expertise of the technician that came. Taylor did a very thorough job. He cleared the backed up pipes, Cleared all the roots and advised us on a recommended future service for the benefit of our plumbing. We were very pleased with the overall experience and will definitely recommend to our friends and family.

Review 80 (2020-01-22 - Rating: 5)
My building experienced some plumbing issues, and needed a thorough assessment. Herman was our technician. Prior to his arrival, we received phone calls from Roto-Rooter confirming the appointment, and letting us know when he arrived. They even sent someone out ahead of his arrival to make sure we did not have water backing up that might need clean up (we did not). I explained the issue to Herman using non-plumbing language, and he understood what I was describing. After spending some more time assessing the issue, he made a couple of phone calls to his supervisor, Al, and got right to work on Part 1. Once his supervisor arrived to help with Part 2, they moved to the next stage. They explained every step of the way, checked and re-checked their work, and were patient and kind with this plumbing novice. They worked up an estimate quickly, and answered all of my questions. I feel confident taking their estimate to my condo board. I highly recommend their sewer service, and I highly recommend Herman!

Review 81 (2021-11-05 - Rating: 5)
Louis was extremely professional and polite. He arrived promptly for his appointment and was able to quickly address the clogged drain. He took care of it in less than 5 minutes and was courteous moving his equipment through my apartment. Super easy!

Review 82 (2019-06-06 - Rating: 5)
Outstanding service. Extremely professional and knowledgeable. Jacob took the time to thoroughly review all the work we needed done. Sump pump, ejector pump, battery backup, piping work, and replace one of the bathroom toilets. We agreed and he and Rich came the next day to take care of everything. They were so wonderful, personable, very careful to cover everything, and completely cleaned up. I couldnt have asked for anything better, because I doubt this work could be topped. Roto-Rooter is an amazing plumbing service. I would never think of calling any other firm. And Jacob and Rich just re-affirmed my reasoning for that. Superior job, gentlemen!

Review 83 (2023-05-20 - Rating: 5)
Very professional company. They were able to get out within an hour and a half after calling. The tech inspected everything and gave me all the possible options and pricing before starting work. I will use them for all my plumbing and sewer needs from here on out.

Review 84 (2022-09-10 - Rating: 5)
Fast, professional service received from Anthony. Very conscious of keeping things clean as well, which Id appreciated. Arrived even sooner than schedules, be receive a call ahead of time. Glad to get a same day appointment! Thanks Anthony! 5 star service!

Review 85 (2018-08-19 - Rating: 5)
Manny (#1916) was great and very knowledgeable. He explained how to prevent future clogs. Manny was easy to talk to and approachable. He was very thorough and efficient with his work, keeping his work area clean and cleaning up well after. We were very happy with the price and service. We would definitely recommend and ask for Manny!

Review 86 (2023-06-21 - Rating: 5)
Armion came to our house to replace a broken water supply valve. He was very quick, courteous, and knowledgeable about the repair. I would recommend him anytime!

Review 87 (2020-10-22 - Rating: 5)
Willie (5216) came out to assess the situation of my finished flooded basement that in fact flooded just 5 months ago and is flood damaged again and with his expertise he knew just what to do. He took measurements of all areas affected by the water and made superb recommendations on moving things that wouldn’t get destroyed or damaged during the clean-up process. He took his time and answered all my questions. He was extremely patient and polite at all times. He explained how he would protect my furniture and use bacterial and mold inhibitors on all areas and made great recommendations on my floor replacement. This guy arrived promptly, ready to work, willing to help and really knew his job. A flooded basement for a second time definitely leaves a person miserable and he brought a sight of relief.Victor (1439) the plumber came out and he was well-versed in the type of sump pumps that can be installed in homes. He explained to me that I had an ejector sump pump, which no one ever explained to me before. He showed me how the dual pipes worked and how the pump actually is suppose to work when it’s fully functional and he took his time explaining all the problems I had going wrong from lack of power in the safety switch plug to a completely faulty pump. He even was thorough enough to point out the various drains that led right into the sump basin and tested the drains right in front of me and elaborated on how the entire basement relies on this pump. This guy really knew what he was doing. He was prompt and ready to work since he walked in. I couldn’t ask for a better trustworthy plumber. He installed a brand new pump with ease and I just knew I would see and hear a difference. Roto-Rooter definitely sent professionals in my time of need. Trust me don’t settle for a regular handyman because your basement will flood again. Trust a professional and it will be right the first time.

Review 88 (2022-08-02 - Rating: 5)
Matt was amazing. Very professional and knowledgeable. Would recommend if you call for him to come out. He resolved our issue and even told us about what preventative stuff we need to do to avoid this situation again.

Review 89 (2021-08-31 - Rating: 5)
James was great! He was prompt and professional. He took the time to explain exactly what needed to be done and why I needed each particular service. I would definitely recommend Roto Rooters and specifically James for any jobs my family/friends have.

Review 90 (2020-02-16 - Rating: 5)
Incredibly pleased with my latest Roto Rooter visit. I called them due to a home inspection that found issues with our sump. They called and asked to arrive early, which worked out great for us. The technician came, identified which issues were genuine, and replaced the sump for us very quickly. He even had a quick look at another potential issue for no charge.

Review 91 (2022-02-22 - Rating: 5)
I had a broken leaking water heater that almost flooded my basement. Roto Rooter were my 3rd call but the first to arrive. Ali was amazing. He quickly installed two new heaters solo but quickly and professionally. No scratches or damage to the walls or floor, and left the place very clean. Im so very grateful for the prompt service provided.

Review 92 (2019-09-12 - Rating: 5)
Roto-Rooter was truly a professional company. From the initial call at 10 PM on a Friday night to them finishing up the clean up by Tuesday noon they were great to work with. This was our first insurance claim in just under 30 years with a major insurance company. They assisted in all aspects of the process which made it much easier for us. I highly recommend them if you have any water or plumbing issues.

Review 93 (2018-01-21 - Rating: 5)
Andrew #2658 came out for same day service. He was prompt and got straight to work. He was very knowledgeable of the issue and how to fix it. He was thorough and I felt comfortable having him fix an issue I thought a previous company fixed. Great company to work with and would definitely recommend Andrew for any plumbing needs.

Review 94 (2016-08-22 - Rating: 5)
My house needs to be rooted every few years and just recently, i had them come because my main line backed up pretty good. Our technician was very knowledgeable and experienced. He got the pipe cleared quick and even ran it a couple extra times to make sure it was done right. It is a bit pricey but a great job is always will worth it. Thanks again

Review 95 (2022-10-27 - Rating: 5)
Steven was extremely professional! He explained everything and did a fantastic job. I would definitely recommend asking for him if you need to use them. He needs a raise because he’s an asset to the company. Thank you again Steven!

Review 96 (2020-01-21 - Rating: 5)
UPDATE: My mom’s basement unit came up with plumbing problems too and tech #1569 came out. Overall great service every time!Patricio tech #2029 was very pleasant and professional. He worked out a reasonable price range for my mom’s building. He was very quick and left us VERY SATISFIED!!!!

Review 97 (2020-04-06 - Rating: 5)
I called RotoRooter for an extremely clogged pipe. Herman (TECH# 8674) showed up promptly and performed a very good rooting of the pipes.He made special effort to ensure that the pipes were cleaned out as much as possible and took a lot of effort in explaining me what the issue was and also left detailed instructions for the tenant to help avoid the clogging.I was very impressed with Hermans quality of work and his professionalism. I will definitely call on Herman if I need this service again in future.

Review 98 (2020-03-28 - Rating: 5)
Pat (1899) did a great job coming into our home and assessing the situation. He not only identified the problem in the root cause but also did a wonderful job educating me and my husband. Pat also told us about some of the other services that Roto-Rooter provided just in case we were cut ever run into future issues we now have a trusted resource to turn to.

Review 99 (2022-12-05 - Rating: 5)
I had a good experience with Roto Rooter. They were quick to make an appointment and fixed out toilet wax seal efficiently. It was a little more costly than I expected but they did a great job.

Review 100 (2020-05-09 - Rating: 5)
Tech #3215 came in, evaluated the problem I was having with a clogged floor drain, and gave me options on how he could handle it. Said he could try the lesser cost of the 2 options first to see if that would work. He worked on the issue for awhile and it didnt look like it was going to work. He then actually repeated the process a couple of more times until he was successful. He worked hard to save me money. Roto-Rooter techs really go the extra mile. Im very happy with their service and unbelievable response time.

Review 101 (2023-08-26 - Rating: 5)
Our tech Rogelio was very knowledgeable and professional. If you need any line cleaning ask for him! When you call you have to give his tech number: 1619.

Review 102 (2017-12-04 - Rating: 5)
Andrew 2568 came to our house on time and finished the job within an hour. Nice service and very helpful.....cleared our sink and tub! We had Roto Rooter out for another issue previously and each time they served us professionally and performed the job extremely well. Very much appreciated and highly recommended.

Review 103 (2022-01-11 - Rating: 5)
We had a late night emergency with water backed up from drain pipe. Roto-Rooter sent us the technician quickly, which was wonderful. Karim came in and fixed our problem by unclogging our backed up drain. He was very professional and knowledgeable. We appreciated Karim’s help very much.

Review 104 (2022-01-28 - Rating: 5)
Ivan was on time and made a quick assessment of the issue. He gave us a fair price and had our bathtub drain unclogged and clean within 15 minutes. Great service!

Review 105 (2022-07-28 - Rating: 5)
From the moment they were here, Curtis and Dante have been the most pleasant and professional people that have ever service my home. I fell in love with them and they felt like family as they left.Curtis explained everything thoroughly and they were everything was always done in a timely matter. I wish all service was this great. They are an asset to ypur company Rotor Rooter.

Review 106 (2022-08-26 - Rating: 5)
We had an off and on again floor drain issue. When it slowed, wed rod the drain. It finally stopped up completely and we called Roto Rooter. They came and attempted the cheap fix, rodding, but that failed to clear the clog. They returned the next day and cut a hole in the floor, opened the pipe, removed the very solid plug in the drain then pressure flushed the whole drain. They cleaned up very nicely and completed their work in only one day. The drain is working as good as new. They also installed a clean out where they opened the pipe thus facilitating any necessary stoppage clearing in the future. Nice guys and very professional. Thanks!Pete

Review 107 (2020-01-21 - Rating: 5)
My experience couldnt have been better! My technician, Daniel, was on time, very knowledgeable, and a down to earth kind of guy. He clearly explained our service options, and didnt push expensive and unnecessary services like the previous quote we got from another local company.Daniel was able to clear our main sewer drain, and was happy to discuss the progress as he performed the job. Once completed, he cleaned the area he was servicing, and explained the final paperwork in detail.Highly recommended!!

Review 108 (2020-09-01 - Rating: 5)
Our servicemen Steve and Will were excellent! They explained everything they were doing, and were very professional and friendly. They also followed Covid-19 protocol, and completed their work quietly and efficiently. We will definitely be using Roto-Rooter for our plumbing needs in the future.

Review 109 (2023-01-13 - Rating: 4)
Roto-Rooter, was professional, nice service men. They charged me more than I expected for a basic kitchen sink rodding. May shop around next time before I call them back, but didn’t hate the experience.

Review 110 (2021-11-01 - Rating: 5)
I called due to mmy toilet clog. Jeff came out and has to rod the sewer line. He took his time and completed an outstanding job on a Sunday evening. Thanks Rotor Rooter for sending Jeff, I truly appreciate it. The price was very reasonable. Thanks Again!

Review 111 (2020-08-31 - Rating: 5)
Manny (Employee Number 1916) did an awesome job. Roto-Rooter came out the same day that we called to fix a clogged up sink that has been working sporadically for the past couple of months until it finally quit draining. Manny is very professional, provided a lot of helpful information and worked quickly to fix the sink. He then put everything back together again, COMPLETELY cleaned up, all while carrying on an interesting conversation. We would definitely use Roto-Rooter again, and would ask for Manny.

Review 112 (2023-05-20 - Rating: 5)
Tub was clogged at 930. Called in for emergency help and they responded quickly. Someone arrived within the hour and the job was done in two. Fair prices, quick service, incredibly professional and helpful. Thank you!

Review 113 (2016-10-16 - Rating: 5)
Roto-Rooter is great! The technician Andre (#8971) did an excellent job unclogging my laundry room drain. He was very kind and courteous explained everything to me as he went along and did the work. And it was very affordable. I will definitely be calling them again

Review 114 (2021-07-16 - Rating: 5)
James, our service tech, was friendly and skillful in resolving our building’s backed up pipes. We definitely felt he was “on our team” in getting the problem fixed. The company was responsive overall and I would want James back for any future issues. Definitely recommend this company. And ask for James.

Review 115 (2022-08-05 - Rating: 5)
Michael was very throrough in explaining the problems causing the flooding and back up. He was patient as I explained the concern I have over the situation. He was very polite and did a great job in fixing the issues and cleaning up the work area. Im very happy I called them to do the job.

Review 116 (2021-01-12 - Rating: 5)
I have used Roto Rooter numerous jobs in my home, including today. The experience is always great and somehow Roto Rooter out did themselves!Although the service is always great, today it was exceptional! Cy was very professional like all the techs usually are, however Cy was very friendly, efficient and kept his work area very clean during and upon completion of the job.ALREADY GOOD SERVICE WAS MADE EXCEPTIONAL!J

Review 117 (2020-01-20 - Rating: 5)
The technician Mark (2840) was great he showed up on time and was very friendly and professional. He did a thorough job and actually went above and beyond by correcting another issue that he found while performing the agreed upon work. If would definitely recommend Mark and Roto-Rooter for any clogged pipes or drainage issues that you might have.

Review 118 (2020-02-07 - Rating: 5)
I was working a 16 hour shift with little to no time to address the incident that occurred earlier in the front yard. Quick Google search for local plumbers placed Roto-Rooter at the top of the list with 24X7 hours and great reviews. Skeptical, I called at 2 AM on a Wednesday morning to schedule just an estimate. Plumber arrived at very beginning of estimated window AND knocked out the entire job in the same day! The price was also very competitive.Final impression: Impressed with the service, absolutely recommended! The employee was very passionate about his profession and took every opportunity to share the knowledge, experience and explain the processes and purpose.Will use again in the future

Review 119 (2022-06-18 - Rating: 5)
Juan was a true professional, coming to my home after his shift ended to unclog my kitchen sink. He arrived when he said he would, worked diligently to get the sink working again, and answered all my questions about how to prevent this from happening again. RotoRooter was the second plumbing outfit I called, but they answered the phone and got the job scheduled within minutes, whereas the other folks have yet to contact me. They even provide a 6 month guarantee on their services. Im glad I called them.

Review 120 (2019-12-19 - Rating: 5)
Eduardo - Tech 5256 was sent to my has for a call back. Within the first minutes I knew that I was in better hands and that the job would be done thoroughly. His work was exceptional. He rodded out my line and remained to make sure that everything was flowing properly. He was not rushed, as the other tech was, and communicated the problem and the exact steps he was taking in remediating it. His customer service was superb. I will defiantly be requesting him the next time their are any drain issues. He left me with a peace of mind knowing that the drain was flowing properly.

Review 121 (2019-12-29 - Rating: 5)
Our service technician Eduardo (technician number 5256) was able to finish the job in about forty minutes or so after arrival. Eduardo professionally explained that our problem lies right outside the back porch and he wasted no time in setting up his equipment.I appreciated that he was never irritated at my questions and always answered them with a quick wit and light conversation. If not for Eduardo, I would have given Roto-Rooter three stars on account that our appointment was delayed three days.

Review 122 (2023-02-24 - Rating: 5)
My main line backed up while I was on vacation. I contacted Roto-Rooter late on a Thursday evening and they were there first think Friday morning where my son met them. An hour and a half later my system was back in service. The issues associated with my back up were relayed to me via telephone at the time of service. Thanks guys!

Review 123 (2020-04-21 - Rating: 5)
The whole process was seamless. Called the main number for an issue. They took down my information and said someone will call me when they’re 30 minutes away. Andre was the service professional and arrived early which was appreciated. He was very knowledgeable and fixed the drain. Even offered a terrific maintenance drain cleaner to help prevent this from happening again. I can’t thank them enough!

Review 124 (2022-08-16 - Rating: 5)
The plumber Paul did a excellent job. The process was longer but lucky we found the issue. At first we thought it was just Glop of paper towels that my toddler flush down the toilet but at the end it was a hour glass she put in the toilet as a Souvenir. Paul made sure everything was work properly before he left. Keep up the great work and go beyond to make sure the problem is fix before leaving the resident location. I most definitely would do business with them again and try to get Paul again..

Review 125 (2020-08-30 - Rating: 5)
Ali was wonderful. Very professional. Very considerate. He did a really great job of explaining the issue and double checked his work. We would ask for him again by name! One of the best technicians we have had in any area!

Review 126 (2020-03-27 - Rating: 5)
I was very happy with everything. Responded quickly to help mitigate the water damage, setup quickly and removed all damaged drywall, diagnosed the sewer issue and within days had my line fixed and basement cleaned. They were great working with my insurance company and all pricing was upfront and no hidden charges. Everyone checked in and made sure all my questions were answered and followed up to make sure everything was done to my satisfaction. Thanks for everything!

Review 127 (2018-07-10 - Rating: 5)
Mark #2840 - was awesome. Lets start by saying he was extremely thorough and efficient. He identified the problem and explained to me why and what was going on with my sink. I was pleased with the price and the offers made by Roto-Rooter. My conscious is much better in referring you to others. GREAT JOB!

Review 128 (2021-06-20 - Rating: 5)
Overall great experience with the Schaumburg location supervisor Tim Ohansian . He was very professional and an expert in his profession. He found the problem in our sewer quickly using an obviously state of the art camera and promptly explained our options. The crew was on site the very next day and were also very professional and equipment with the best modern equipment. Tim made himself available to us. Answering our questions and concerns even though it was Fathers Day Sunday. In our opinion it showed a level of dedication and professionalism by Tim and his crew that was greatly appreciated by our family. I absolutely recommend him.

Review 129 (2017-02-12 - Rating: 5)
Felipe arrived right on time, was friendly and courteous, and explained to me each step of the process as he cleaned out our drains. He also checked the line for potential tree root problems and assured us that he would respond immediately if we had any problems in the future. He worked quickly but thoroughly and weve been pleased with the results so far. Felipe also told me some of his background and about the plumbing aspects of the job. He made an unpleasant situation seem enjoyable.

Review 130 (2020-02-11 - Rating: 5)
Awesome service from Roto-rooter. My sink was clogged and I tried doing the auger by myself and no luck. Called them, they arrived on my requested time.Jair (5259) the technician was awesome he did his job quick and even cleaned up after his work. Highly recommended.

Review 131 (2023-07-13 - Rating: 5)
Argen was really professional. He clearly explained everything. He took the time to chec and make sure routing the tub drain did not cause any leaks as our house is 83 years old.

Review 132 (2019-07-29 - Rating: 5)
Mark Tech 2840He’s a wonderful technician that actually took the time to inform me on the benefits of pipe shield as well as all the discounts Roto-Rooter provides. Our bill would have been 10x the price if it weren’t for his astute observation and honesty. You guys definitely need more technicians like him and I’ll fully vouch for him to get a raise/promotion. Thanks!

Review 133 (2019-04-19 - Rating: 5)
I booked an appointment online and got a confirmation right away that my appointment was good to go. Tim got to my house early, promptly got to work, and was done within 45 minutes! He was super friendly and knowledgable. Im always skeptical of booking things like this online but Im absolutely using Roto-Rooter again!

Review 134 (2024-01-13 - Rating: 5)
JP is great–friendly, professional, and explained things well AND he cleaned up the mess he got out of our drain. Very satisfied he fixed our issue.

Review 135 (2020-02-16 - Rating: 5)
Richard Tech Number 5835. Richard was an amazing and thorough technician. He came out and assessed the issues we were having promptly and professionally. He even pointed out an issue that we didn’t know that would cause us problems and lots of money later on down the road. I highly recommend him for his services if anyone was to call Roto Rooter.

Review 136 (2020-08-19 - Rating: 5)
David #3188 serviced the sump pump at my home on 08/13/2020. He did a very thorough assessment and identified the issue quickly. My sump pump needed to be replaced and he was able to get me a discount and was able to replace the pump in less than an hour.David was very knowledgeable, professional, and provided me with suggestions/recommendations on how to best maintain the sump pump. I highly recommend Roto-Rooter and will use them again.

Review 137 (2017-05-22 - Rating: 4)
I had a sewage backup from the Extractor pump in my house. They arrived quickly and assessed the situation and then called in for more help. My initial tech, Roberto (Tech # 2138), was excellent and very professional. He kept me informed and walked me through everything he did as he cleaned out the sewage pipe.The next set of guys that came to run the camera were also very helpful and professional.Then, the plumbers that came to replace my extractor pump and pipes were also very professional and thorough.My only reason for the 4 star rating was that I signed a contract for additional work and we made an appointment for the following day first thing in the morning for them to excavate my yard, power wash the sewage pipe, and install a clean-out and no one showed up and there was no call to tell me why or to reschedule. I give Roberto, the camera guys, and the Extractor installers 5 stars for their professionalism. Im just disappointed with the dropped ball in the follow-up appointment.Update: The excavation crewed showed up around noon that day to do their work. I still think they should have called earlier to let me know why they werent coming first thing in the morning as I was told the day before. I called their offices after 11 to see what the delay was, no one could tell give me an answer, and then the team just showed up at my house a half hour later or so and took care of the job.

Review 138 (2020-03-29 - Rating: 5)
Our technician Justin (4821) went above and beyond to help us out on a Friday night for our disgusting kitchen sink back up. He was absolutely professional, kind, and knowledgeable. And, most importantly, he fixed our problem. An unexpected bonus was he cleaned up more than was necessary. We really appreciated his excellent work! I would highly recommend him for any difficult plumbing issue.

Review 139 (2022-11-07 - Rating: 5)
Jeremiah was our service guy, he was amazing!!! Very kind, knowledgeable and thorough. Always am satisfied with the service we receive from roto-rooter. Would recommend!

Review 140 (2018-07-05 - Rating: 5)
Roto-Rooter saved the day!!! Had a massive kitchen sink clog. Could not fix it myself. Called Roto-Rooter, and they were at my house within the hour. The technician they sent out(Chris), was very knowledgeable and got right down to the problem. Very friendly and courteous(and fast!!). He had some great suggestions on how to avoid future clogs and even left some product behind for me to use! Not to mention, a six month warranty on the work! I would recommend them to anyone!!!

Review 141 (2020-02-29 - Rating: 4)
They are very responsive and knowledgeable. The price is steeper compared to alternate local plumbing contractors though. I did receive a thoroughly completed task from them, and good recommendations going forward without feeling like I was being fed a sales pitch. The technicians were genuine and respectful.

Review 142 (2020-02-09 - Rating: 5)
My review is specifically for service technician Andrew #2729. He came to remedy a clog in my kitchen sink. He was so informative and explained what the problem was and the steps he was going to take to fix it, cost and time it would take. He also suggested maintenance steps. He was absolutely great and I would recommend him 100%Christina

Review 143 (2023-02-15 - Rating: 5)
We had a pump issue that was fixed under warrantee. Armion came out to fix it very quickly, was very professional and did a fantastic job! We will definitely repeat business.

Review 144 (2020-05-14 - Rating: 5)
Roto-Rooter, I would recommend to anyone experiencing plumbing issues not only do they stand by their work, every technician they sent to do a job was professional and courteous. Their price are either better or comparable to competitors. Keep up the good work and thanks Jeno Tech 5415, Mark Tech 2840 and Andrew Tech1005 !

Review 145 (2018-12-10 - Rating: 5)
Manny #1916 arrived promptly and did a great job cleaning out our kitchen sink drain. Very friendly and courteous. Weve used Roto Rooter several times and have always been pleased with their service.

Review 146 (2020-02-17 - Rating: 5)
We had a big backup into our showers and toilets. As it was on a Sunday, I didn’t expect any plumber would come out, but Roto-Rooter was here in 2 hrs. from my call.The service technician, Serge was polite and very friendly. He fixed our clog quickly and was on his way. Couldn’t have asked for better service!

Review 147 (2021-02-01 - Rating: 5)
The serviceman, Joe, was awesome! He worked cleanly, quickly and efficiently, and was open and honest about all that needed to be done, cost, time anticipated, etc. I called for someone to come out at 7:45am, he was here by 9am, and finished replacing a hot water tank by 1pm. Amazing job. Would highly recommend.

Review 148 (2013-04-14 - Rating: 5)
Our luck ran out and our sewer line became infested with tree roots, just like many of our neighbors in recent years. Gary with Roto Rooter came out and ran a camera down the line and diagnosed the problem. Once we decided we had to bite the bullet and replace the line, he spent a great deal of time scoping out the work, and answering all our questions about this huge job, how long it would take, how long wed be without service, and of course, how much it would cost and payment options.He scheduled his crew for the next day (a Saturday), which was a great relief as we wanted to get it done ASAP. That day, Jason and Thom arrived bright and early and got right to it. They were happy to answer all the additional questions we had come up with, including trying to minimize the impact on our landscaping.With jobs like this, surprises happen, and we had some. Every step of the way, they let us know what was going on, and how it would impact the length of the job, the cost, and how long wed be out of service. Weve had all sorts of contractors, from carpenters to painters to window people, work on our house, and communication is frequently a problem and cause of angst. I cant tell you how much easier it made it on us to have Jason and Thom on this huge job, knowing they were happy to answer any question and give us straight answers.Because of some issues with our job, they ended up being delayed and having to return Monday. They arrived early again and made a huge push to get the job done (and get us back in business) that day. And they did great work. Along with communication, quality work is sometimes a problem we find with contractors. Not so with Jason and Thom. Every step of the way, there was attention to detail and care and pride to do the job right. Even down to cleaning up the job site and nicely back filling the trench and mounding the soil to allow for settling.We sure didnt want to have to go through this experience, but Gary, Jason and Thom made it as fast and painless as possible. I can honestly highly recommend them to anyone else!

Review 149 (2020-01-21 - Rating: 5)
We called Roto Rooter to fix our clogged drain. Our technician was here in less than an hour. Eddie from Roto Rooter was amazing. He was very professional and diligent. He was also friendly an personable. I have not used this company in years because of a bad experience. However, I have to say Eddie made up for all bad experiences. Im extremely happy with the service and I will absolutely use Roto Rooter again in the future because of this positive experience.Edited in: 0789 was our tech. I highly recommend him.

Review 150 (2020-02-22 - Rating: 5)
Great, professional, and friendly. I had an emergency garbage disposal repair and Yuri arrived quickly and on schedule. He was very knowledgeable and fixed the problem quickly. I will be using Roto Rooter again for all my future home service needs.

Review 151 (2018-10-10 - Rating: 5)
Had a great experience, Manny1916 came out to our house was extremely friendly and family orientated and gave us a really good deal for the work he had done. He left and our drains were completely flowing well and all was working wonderfully. He even gave us good tips on how to keep our pipes clean for the future.

Review 152 (2020-03-21 - Rating: 5)
Roto-Rooter called me within 45 minutes of leaving an email on their website request for appointment. Patricio (tech #2029) was at my house within 30 minutes after the call. He was polite and greeted us with much optimism. He assessed the issue and worked diligently to resolve. He double-checked his worked and went the extra-mile to make sure it was done right.

Review 153 (2023-03-19 - Rating: 5)
I really appreciate Stefen! He unclogged my tub and my sink!!! Something my own building maintenance couldn’t do…. He took his time and really worked with CARE ! We appreciate that a lot! Keep up the great work! Thanks a lot!!!!!

Review 154 (2020-09-01 - Rating: 5)
Awesome experience. This is my second time using ROTO-ROOTER and honestly they are the BEST in town. Very professional and do a great job!! Ive recommended them to my friends as well. Thank you Roto-Rooter for your excellent service !

Review 155 (2020-02-22 - Rating: 5)
Cy Tech 9823 was great and very professional, he went above and beyond my expectations to make sure the job was complete to my satisfaction. He took the time to explain to me my options and the cause of my plumbing issues. I will definitely refer and use Roto-Rooter services again.

Review 156 (2023-02-21 - Rating: 5)
Heto was able to fix both of our toilets quickly and efficiently. They’re both silent now and working perfectly. I highly recommend his service!

Review 157 (2020-09-03 - Rating: 5)
Marc (2840) was very good!! He was here within 30 minutes of a phone call and went through everything with me step by step. He was able to fix my (not so common) problem and was very professional!Thank you so much!

Review 158 (2017-07-15 - Rating: 4)
Roto-Rooter replaced my water heater and sump pump. They did an excellent job. The tech that did the work (Peter) was prompt, courteous and had a lot of product knowledge. They werent the cheapest quote I got but they werent the most expensive either. I initially called them in the morning and they were able to take care of me the same day.

Review 159 (2020-02-22 - Rating: 5)
I called for new toilet installation and they were available right away. I had Terrence #5525 as my plumber. He was very professional and a great help. He answered all my questions and did an excellent job installing my new toilets. He provided quick and clean service. Thanks so much Terrence and Roto-Rooter.

Review 160 (2020-02-26 - Rating: 5)
We had a really pleasant experience with Roto Rooter. As new homeowners we were worried that we had serve damage to our pipes and even more that we just moved into a new home and even had to call a plumber. Rest assured they guided us through the process, took pictures, and helped calm our nerves. Very easy to communicate with and would recommend them any time.

Review 161 (2020-08-25 - Rating: 5)
The gentleman I came to my house very polite and informative about all the questions I had about my subpump drain being clogged. They came at exactly the time they said they would be here which was very important because my children schooling. Eduardo (5256) was the guys name who helped me out, definitely would recommend them

Review 162 (2021-11-30 - Rating: 5)
We had a Thanksgiving drain blockage that threatened to loom over the holiday weekend with guests at our house. I reached out to Roto Rooter Friday morning and they sent a plumber by lunchtime. He was professional, courteous and efficient. Very pleased with the experience although it did leave me lighter in the checkbook…

Review 163 (2023-10-03 - Rating: 5)
They were able to get to us the same day we called and did a great job. Super knowledgeable and friendly. Highly recommend!

Review 164 (2018-10-27 - Rating: 5)
They did an excellent work . Technician David 4004 was very helpful. He explained what was problem & what is needed to solve it. He spent about two hrs and left my home with smile on our face. Great job David 4004 Thank you

Review 165 (2024-02-09 - Rating: 5)
Excellent customer service. I made the request online and I received a call to confirm the arrival time and update regarding the issue. Highly recommend.

Review 166 (2023-01-26 - Rating: 5)
Armion-Tech 601 was very fast and helpful! Called to have our sump pump looked at and was able to have everything upgraded by the next day. Would highly recommend!

Review 167 (2018-01-06 - Rating: 5)
Andrew 2658. Andrew went above and beyond. I am a first time homeowner and he really took the time to explain and be patient with all of my questions. He was very personable and polite, as well. My shower drain looks spectacular and no more hair clogs! Thank you so much for coming out on a Friday when it was -8 outside. I would definitely recommend Andrew and Roto Rooter for all of your plumbing/drain needs. Thanks again!!

Review 168 (2021-11-05 - Rating: 5)
I CANNOT say enough about my Roto-Rooter device! James, my professional, was outstanding!!! He was mindful to not track in dirt; he explained what he was doing (I wanted to know); rodded the toilet, installed a new seal, a new kitchen faucet and remedied a leaking wash machine connection I was unaware of. He was pleasant and polite! I don’t want any more problems, but if I do, I hope James is on the job!!!

Review 169 (2018-02-13 - Rating: 5)
David Puidokas came out for an emergency hot water heater removal and install. He worked through until 3:30 AM installing the hot water heaters in an over head space where he had to use a ladder. Not once did he complain. He kept working diligently. He was amazing. We even called the company to commend his work ethic! Highly recommend David!