Water Heaters Only, Inc

Photo of Water Heaters Only, Inc

Located in Santee, California

Address: 8507 Ablette Rd, Santee, CA 92071, United States

Phone: +1 619-345-3099

Rating: 4.9

Services

  • On-site services
  • Language assistance
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber

Photos

Comments

  • Review 1 (2024-12-28 - Rating: 5)

    Our hotel water gave out & unfortunately flooded our basement on Xmas day. We called Waterheaters only & were able to schedule an appointment the next day.Justin came & installed a new hot water heater & did an excellent job. He is courteous, nice, competent & personable. We highly recommend Justin & the company.

  • Review 2 (2024-11-13 - Rating: 5)

    Everyone I interacted with was great. Damien was wonderful; I wasn’t expecting him to be able to replace my water heater on the spot (thought it would be just an evaluation/estimate) and especially by himself, but he did. I was really impressed and grateful. Super nice and professional; I know he had a really long day! very pleased with the company and service. Extra kudos to Damien!

  • Review 3 (2024-12-28 - Rating: 5)

    Justin G. was great. I noticed my old water heater was leaking and called Water Heaters Only to come check it out. Justin G. was able to come out that same day and install a new water heater in only a few hours. Great service and I would recommend them to anyone in need of water heater services. Thanks!

  • Review 4 (2025-01-02 - Rating: 5)

    Justin G. was awesome, and my water heater was replaced the same day I called at a reasonable price on New Years Day! Justin was very knowledgeable and helpful. I highly recommend Water Heaters Only.

  • Review 5 (2024-07-24 - Rating: 5)

    Yesterday at 7:00 am I called Water Heaters Only. Our water heater had leaked all over the garage over night and we had no hot water. We happen to have a forced vent water heater. They are a little pricey and also difficult to find. They scheduled a tech for 12:00 noon the same day. Thomas , the tech called me an hour before noon and asked if he could come a little ahead of schedule, a request that we were very happy to accept. He explained in detail what we needed and how he would take care of the issue. By 6:00 Pm the same day we had a new forced vent water heater installed and hot water in the house. Very happy with how they took care of our problem. David , the person who took my call was very pleasant with great customer service and I cannot say enough about Thomas , the Tech who did the work very professionally and left my garage spot less after he was done. I highly recommend this company.

  • Review 6 (2024-11-14 - Rating: 5)

    Damien was very thorough and helped me to find the true problem with our water system. Instead of trying to up-sell me into a service I didnt need, he provided a thorough explanation of what was needed and why, and got the work done quickly and effectively. Will definitely be recommending!

  • Review 7 (2024-12-13 - Rating: 5)

    Justin came out today to give me an estimate. He was able to change out my water heater in one day. He was efficient, knowledgable and kind. Thanks for a great job!

  • Review 8 (2024-12-24 - Rating: 5)

    This is a long thorough but honest review. First off, the phone reception people provide excellent service. Justin did a wonderful job installing my new water heater. He came on time the next day after I placed my first call appointment. Over the past couple years, I’ve had to wait days, even up to a week for different plumbing companies to send someone for an estimate. (In my line of work , I’ve hired many plumbers and contractors.) Most plumbing companies charge for first time visits with estimates, often applied towards the bill. Asking for a credit card number over the phone. Water Heaters Only does free estimates. I felt Justin’s estimate for this job was fair. With plumbing and appliances, you get what you pay for. Justin took the time to educate me on each appliance and upkeep, so I could make the right decision for my home and budget. I was on the fence about whether I should get a tankless, or just replace or flush my 13 year old tank. Justin offered the new install same day, but I chose for the next day. I called and changed my mind an hour before he arrived for the install the following morning, but he still brought both a tank and tankless just in case. At first, I was going for a Navien tankless that Justin suggested. After doing some research, I felt for a small two person family of my husband and I, in our small 1k sq ft home, we probably wouldn’t get much more out of a tankless than we would from a 40 gallon tank. But who doesn’t want that luxurious hot water that never runs out?! I would love to have gone for the tankless. Overall and budget wise, I ended up getting another Bradford White 40 gallon tank with no regrets.13 years my old BW tank lasted without maintenance…not too shabby. Plus the newer thinner taller design seemed to take up less width space. Justin had my new Bradford White tank neatly assembled, and up to code in 2-3 hours. Good as new. Even with old gas lines. (My house is almost 80 years old.)It’s been a week since. My husband and I are enjoying long piping hot showers again. I do want to mention that Water Heaters Only San Diego stays open 7 days a week, and they do not charge extra rates on weekends and holidays. I thought that was pretty cool. Most importantly, I got a trusted Bradford White water heater installed promptly and up to code by a reputable contractor, and for a decent price. I’ll definitely call them in the future for all my water heater needs. 10/10 recommend!!!

  • Review 9 (2024-08-28 - Rating: 5)

    Nobody wants to have their water heater go out on a Sunday afternoon one month before selling their home....I had just gotten back in town after a few weeks away and got a text from my renter that the water heater was gushing water. Ugh! I started doing my research and calling around. I was so grateful that they answer their phones here 24/7 and were able to get me an appointment for the following afternoon. Damien called to let me know he was on his way and within a few hours I had a new water heater! He brought the new water heater with him and took the old one with him. Damien the technician was efficient, professional and friendly. He was easy to understand and walked us through all the features of the new heater, the installation process used and all safety features. The final price was similar to the sight unseen quote I was given on the phone and it felt like money well spent. I would use them again and rec to my family, friends, and clients. Thank you!!!

  • Review 10 (2024-12-11 - Rating: 5)

    Technician Damien was very informative and fast. He replaced our old heater and also gave us tips on how to take care of the new one. 100% recommended if you need a heater replaced or just fixed.

  • Review 11 (2024-09-18 - Rating: 5)

    Exceptional service at a great price! I am so glad we selected Water Heaters Only to replace our 75 gallon water heater. Justin, the technician, called 30 minutes before arriving and was right on time. He spent some time reviewing if he could repair the heater, but it was 14 years old and was beyond repair. Justin then walked through all the things he would do during the replacement including adding an additional earthquake strap, overflow pressure tank, and gas line sediment filter to bring everything up to code. His work was extremely professional and quick. At almost $1000 less than other bids we received, I highly recommend Water Heaters Only and especially Justin for water heater repairs or replacements.

  • Review 12 (2024-09-12 - Rating: 5)

    Our water heater broke and Water Heaters Only made this experience quick and easy. Our technician Justin was awesome! He explained everything throughly and did an amazing job installing our new water heater. Thank you very much!

  • Review 13 (2024-08-26 - Rating: 5)

    It is clear that Waterheaters Only, Inc. has sustained superior performance in operations, maintenance, and addressing customer needs. I discovered they respond quickly via email, phone, and text. A technician was promptly dispatched to my home for an onsite assessment. As soon as I submitted my issue on Yelp and their website I received a call from Dave within 5 min providing me some troubleshooting tips, availability of technicians, ball park cost estimates for replacement. Our technician, Justin G. did an outstanding job installing out new water heater. He was prompt, friendly, and an outstanding communicator. He exhibited an exceptional technical acumen in diagnosing my old heater, and provided a fair quote for replacement. He worked quickly, and took the time to explain what he was doing and why; which was greatly appreciated. Thank you Justin G. for a job well done!

  • Review 14 (2024-09-07 - Rating: 5)

    Absolutely phenomenal in every facet! Customer service, timing (was able to get next day appt when I called the previous evening), pricing (way lower than 3 other comps), quality, etc. If I owned a business, this is the benchmark for how I would operate. Justin was my tech, and I cant speak highly enough of his professionalism, expertise, and positive demeanor. Its rare to have an employee with all 3 of those characteristics. Dont go with any competitor before at least contacting these guys. You wont regret it!

  • Review 15 (2024-12-01 - Rating: 5)

    Damian came on Sunday on short notice and installed a new water heater for us.He was very professional, skilled, and knowledgeable. Great service!

  • Review 16 (2024-06-06 - Rating: 5)

    Nothing is more frustrating than a cold shower in the cold morning, except your wife having the cold shower! Alex answered the 24/7 call at 6PM and walked us through our scheduling options and Water Heaters Only background. David locally answered my call the morning of the appointment to confirm some details and discuss the sourced equipment and why Bradford and White were the company main choice for gas heaters, their experience with Heat pumps so far, and some other details. He completed the call with the assurance the tech would be out to perform the estimate and ready to start once approved. Justin arrived in the early part of the scheduled window. He was polite and professional. His installation was quick and careful with a full clean up. He walked both my wife and I through the inspection, maintenance, and settings of the New Bradford and White Gas Hot Water Heater. Answered questions and went over their warranty, service numbers, and recommended emergency procedures until my wife was comfortable. He was patient with both of us. I would wholeheartedly recommend Water Heater Only, INC. Thank you, Justin!

  • Review 17 (2024-07-26 - Rating: 5)

    I had a fantastic experience with Water Heaters Only, thanks to Thomas. He provided excellent service and made sure every aspect of the installation was handled professionally. Thomass attention to detail and expertise left me feeling confident and assured that my money was well spent. Highly recommend!

  • Review 18 (2024-09-16 - Rating: 5)

    Damien was very knowledgeable and professional . Start to finish these guys earned every star. Highly recommend them as your first call for water heaters. Well done.

  • Review 19 (2024-03-18 - Rating: 5)

    Justin arrived early and installed a new water heater completely to my satisfaction. He also provided very helpful information on hot water recirculation options. Great experience.

  • Review 20 (2024-07-03 - Rating: 5)

    Justin was awesome! Highly professional, skilled, a great communicator and very personable. He let us know everything he was going to do, did is expertly, and then explained how the system worked and what we needed to do to operate it effectively.It was a great experience and next time we need a water heater, or the next time a friend needs one, were calling WHO and Justin!Phillip was an excellent POC when we first called WHO. Knowledgeable, patient and very helpful in guiding us through the world of water heaters.Great experience working with WHO for the FIFTH time!

  • Review 21 (2022-07-22 - Rating: 5)

    Justin arrived promptly during the given time frame. He didnt have what he needed based on our wrong description but was fast getting the right water heater and back to do the work. He is very knowledgable, professional, and his work is very clean. We couldnt have asked for a better person! So glad we were lucky enough to get him. Thanks for excellent workmanship! T&C

  • Review 22 (2024-05-27 - Rating: 5)

    Had a water heater replacement on 5/30 with Damien and it went super smoothly when I was initially worried there might be complications due to the piping in my garage. Damien was super knowledgeable and helped explain everything that needed to happen, what my options were, and especially what to be looking out for. He was both honest and thorough, which I appreciated. Job was completed on site after inspection in about 3 hours, very pleased and would recommend.

  • Review 23 (2024-02-25 - Rating: 5)

    Had a great experience with the technician. John Burns did an excellent job of explaining the work to be done and what the cost would include. He was very professional while installing the water heater. Once the water heater was installed, he did a nice job of explaining how to adjust the temperature and how to shut down the gas if needed and showed me where the important valves were. Would recommend Water Heaters Only to my friends.

  • Review 24 (2024-12-02 - Rating: 5)

    Damien did a GREAT job, everything looks neat and professional and clearly explained how to use the new system. We really appreciate the workmanship, he is definitely recommendable !!

  • Review 25 (2024-03-05 - Rating: 5)

    I called the company because I thought I needed a new water heater. I had met with two companies before and gotten quotes before finding water heaters only. I met with Thomas a very personable young man who noticed the heater was showing an error message that indicated something just needed cleaning. I hadnt noticed it before, and no other company said anything about it. So, we agreed that he would just clean it instead of replacing it and he did, and I was very happy. Needless to say, I will be calling him back when it finally does fail. Great job! I definitely appreciated his competence and honesty. I recommend you ask for Thomas.

  • Review 26 (2024-12-15 - Rating: 5)

    Justin came to replace our water heater and did a fantastic job. He worked efficiently and was super nice.

  • Review 27 (2024-02-14 - Rating: 5)

    Long story short, fantastic service provided by Water Heaters Only and technician Thomas B. If anyone is living in San Diego I would highly recommend Thomas B. as your next technician because of his high degree of knowledge, the meticulous work he provides, and the honest craftsmanship. My water heater flame went out and when I tried the pilot re-lit the flame would not stay on. After considering replacing the storage water heater, Thomas B. made a last-ditch effort to replace the thermocouple and to our luck, it worked! The flame stood strong and Thomas even waited over a couple hours to ensure the flame did not fade. Overall, I am very pleased with the quality work provided by the technician and the professionalism of Water Heaters Only. Will definitely call back if needing a replacement water heater.

  • Review 28 (2024-12-03 - Rating: 5)

    Very straightforward and efficient service. I phoned on a Sunday evening and Francisco Martinez was at my house at 9am on Monday to replace my ancient water heater.

  • Review 29 (2023-06-17 - Rating: 5)

    They did a good job replacing our old water heater back then and it lasted for 16 years. Last night after 16 years our water heater broke, they send technician Justin who did a very good job. He was professional, thorough, efficient, courteous and a quality of job well done. I will definitely recommend Water Heaters Only to my friends, relatives, seniors and significant others. Thank you for your satisfaction service!

  • Review 30 (2020-08-14 - Rating: 5)

    I was really impressed with how quickly they responded. Danny was excellent! He was very professional, safe with Covid restrictions. He was very thorough and made sure everything was clean and in order prior to leaving. I would definitely recommend them! Great job!

  • Review 31 (2024-07-06 - Rating: 5)

    Very reasonable price. Quality work. I called at 0930 and at 2:30 I had hot water and brand new heater. The tech D. A. Mien was very efficient. I am glad I called Water Heaters Only.

  • Review 32 (2024-07-03 - Rating: 5)

    My service man was absolutely fantastic, Mr Damien did a excellent job installing my hot water heater, a very friendly man, soft spoken and very proficient. I will be using this company from now on for all my repair needs.

  • Review 33 (2024-03-01 - Rating: 5)

    Our tech was Alexis; he called an hour prior to coming out to let us know when hed arrive. He explained the work to us, went over the estimate and answered all our questions about the installation. He completed the job very timely and left the work area very clean. Overall we are very satisfied with Alexis and Water Heaters only for their quick response to our problem. Would use them again if needed or recommend to others.

  • Review 34 (2024-08-15 - Rating: 5)

    Great service, very reasonable prices. The technician, Justin, did a great job, gave us all the info we needed, explained what he would do, did a great job with the install.

  • Review 35 (2023-07-12 - Rating: 5)

    I cant say enough about Justin, our tech, and the value of the service. As a matter of uncanny timing our old water heater started leaking all over our garage a week after moving back into our home. We were displaced due to a major plumbing leak flooding two floors of our townhome. I called a few places but found Water Heaters via Google. The main reason I contacted them was because one review said they were 40% less than every other estimate. I had been quoted nearly 5k for a replacement and install by other companies and the wallet was feeling a little worse for wear. After speaking with a very helpful phone rep (sorry that I dont remember her name), I made a same day appointment. Justin our tech called me and asked if he could come earlier. Justin was professional and was happy to accommodate our kid and dog chaos. Justin gave us a complete rundown of the job and an educated guess on the timing of the service. We were able to get the kids out of the house and trust him to do his work. When we returned Justin had finished his work which included replacing the valves and copper tubing to the water heater. All in all we spent almost half the amount of the other estimates and got more done than we expected. I have already recommended the company to a coworker and my wife has done so to. Very thankful for this experience after having to deal our very stressful previous flood and all the insurance and plumbing hassles.

  • Review 36 (2019-12-27 - Rating: 5)

    Chris and Clay came out to replace an old... very old water heater with sediment issues...they were not only thorough, professional and knowledgeable, but they treated me as if I was family...that speaks volume. They went above and beyond to see that I was getting premium service and work. Chris came highly recommended from a friend who had his water heater replaced after it blew out. I would definitely recommend these two. They take pride in their work!

  • Review 37 (2023-12-24 - Rating: 5)

    We were astonished to receive same-day service and an excellent price. Our service tech Thomas was very knowledgeable and took great pride in his work, which is rare to find these days. We received a top-rated Bradford White water heater which is not available at the big box stores. Highly recommend this company.

  • Review 38 (2024-12-10 - Rating: 5)

    This was a terrific experience. Water Heaters Only was able to provide an estimate for a replacement with 2 days, and then schedule the installation within 2 weeks. Thomas B. did a fantastic job. He was very professional and answered all questions, as I converted from natural gas to a heat pump water heater. I love the new heater and it works great. I would only recommend Water Heaters Only for a replacement project. They were the most reasonable and professional.

  • Review 39 (2023-12-29 - Rating: 5)

    Would highly recommend Water Heaters Only and our technician Justin. Justin was professional, courteous, punctual, and respectful. He answered all our questions, never felt like we were getting the run around. His workmanship looks great and even cleaned up after himself sweeping out our garage. Would definitely use Water Heaters Only again in the future and will be recommending them and Justin to all our friends and family.

  • Review 40 (2024-02-24 - Rating: 5)

    Justin came out and assessed what we needed. He did a great job at answering all our questions and installing our new water heater. Highly recommend this company if youre in need of a new water heater and quick!

  • Review 41 (2024-02-14 - Rating: 5)

    We just had a new Water Heater installed yesterday by Thomas who was amazing. He explained everything in detail, very friendly easy to communicate with. I love my new Water Heater. I have recommended them to my brother and will recommend to anyone who is needing repair or a new Water Heater. Thank you for all your help.

  • Review 42 (2024-02-14 - Rating: 5)

    I was given a 4 hour time window for the installer (Thomas B) and he called me shortly after 9 and notified me that he would have to pick up the water heater from the warehouse (30 gallon heaters were not normally kept in inventory). He called again when he he picked it up and gave me the time he expected to arrive. Once he arrived he inspected the old heater (24 years old) located in the crawl space under the house, gave me a quote and told me that more more earthquake reinforcement should be put in for safety reasons. I accepted the quote. He drained and removed the old heater, installed the new one, built additional reinforcement and tested the system for functionality and leaks.He was courteous, conscientious and friendly

  • Review 43 (2024-02-14 - Rating: 5)

    Justin was our Technician. He arrived punctually and throughout the installation, he was outstanding: super courteous, very knowledgeable and communicative. Once done, he was meticulous in his clean-up and then gave us a full explanation of everything he had done. In our estimation, he deserves a 10-Star Rating!!!!

  • Review 44 (2023-05-27 - Rating: 5)

    Justin arrived on time. He reviewed my history of water temperature loss, inspected the water heater, verified the age of the existing tank and provided an estimate to replace that was 40% less than two previous estimates from local competitors.He removed the old system, upgraded all associated parts to meet code and installed a new water heater efficiently with a very professional mechanics. Clean up was spotless....and he is really friendly guy!

  • Review 45 (2024-05-17 - Rating: 5)

    Damien came out the morning after we called, and replaced our water heater in a jiffy. Prompt, professional and at a reasonable price. Would recommend.

  • Review 46 (2024-02-24 - Rating: 5)

    Technician Justin is excellent. He was on time, replaced the water heater perfectly and left the work space clean. Would recommend Justin as one of the best. Answered all questions we had.

  • Review 47 (2023-04-20 - Rating: 5)

    From George from the call center to John to finish. Perfect.John: Thank you. We worked that tuff fit and got it in around that one shelf edge, getting in the way, Cheers to you and thank you for serving! Tim & KateI recently had a hot water heater installed byJohn from Water Heaters Only, Inc, and I couldnt be happier with the service I received. John was incredibly professional and knowledgeable throughout the entire process, from the initial consultation to the final installation. John took the time to explain everything to me in detail and answer any questions I had.The quality of the work was outstanding, and I was impressed with how quickly John was able to complete the installation. John also made sure to clean up after and left the space even cleaner than it was before He arrived.What really stood out to me, however, was the affordability of the service. I had received quotes from several other companies, but Water Heaters Only, Inc offered the most competitive price without sacrificing quality.Overall, I would highly recommend Water Heaters Only, Inc to anyone in need of hot water heater installation services. They provided top-notch service at a great value, and I would definitely use them again in the future.

  • Review 48 (2020-01-29 - Rating: 5)

    When I realized my hot water heater had died this morning, I called ‘Water Heaters Only’ to see If they could help me get new water heater installed as soon as possible and to my surprise, technicians Chris and Clayton arrived within the hour of my initial call with a new water heater. They had me back with hot water in very short time. Both Chris and Clayton impressed me with their professional work ethics, knowledgeable, and friendly attitudes. I am very happy with their work and the installation was super smooth. I am very happy with choosing this company, will use them again and recommend them to others.

  • Review 49 (2022-09-12 - Rating: 5)

    John B arrived about halfway within the time window given on the phone, explained everything to me, answered all my questions, and then got right to work removing my old leaking water heater and installing a new one. It only took a couple hours from start to finish, and he cleaned the area up better than he found it. I was pleased with the promptness, the work, and the price, and found John to be knowledgeable and efficient, as well as very friendly and personable. All in all, a good experience, and I would recommend him and this company. Thank you.

  • Review 50 (2022-09-22 - Rating: 5)

    This is our second time using Water Heaters Only. They responded quickly and sent a technician out the next day. Clayton Young did an outstanding job and is an absolute pleasure to work with. He went above and beyond to replace our leaking water heater and bring everything up to code. He kept me posted on his arrival time, explain everything he was doing, and even let me record a video of how to relight the pilot. I would definitely ask for him again should we have water heater issues.

  • Review 51 (2024-09-03 - Rating: 5)

    Damien was very prompt, courteous and did a great job installing the new water heater. Thanks a ton.

  • Review 52 (2024-11-23 - Rating: 5)

    Excellent service, highly recommend! I was able to get an appointment quickly. Damian was friendly and knowledgeable. The estimate was very reasonably priced, and work was completed quickly. Very pleased with our overall experience!

  • Review 53 (2021-01-06 - Rating: 5)

    My old water heater was installed by W.H.O so I just give them a call. The technician was Danny and he was excellent. He was very competent, efficient, and professional. He answered all of my questions clearly and thoroughly. He did a beautiful job! When he was done, he checked everything thoroughly and made sure that the site was clean and in order before leaving. Great service!

  • Review 54 (2021-11-04 - Rating: 5)

    Justin was on time, friendly and professional. He answered all my questions thoroughly, explained the installation process and provided me with tips/info on water heater maintenance and longevity. Justin was as an absolute rock star!!Very happy with his services!I would definitely recommend Water Heaters Only to family and friends.Thanks guysArt

  • Review 55 (2022-09-28 - Rating: 5)

    Danny 177157 came on time and immediately checked the tank and he explained to me everything and all possible options and I picked to replace it after knowing that it was mire than 10 years old. He immediately worked on it, and he did it so well and he made sure that everything is properly and correctly attached. Hes so patient and after several hours the water heater was properly attached and secured. Hes so efficient, kind and courteous. Hes so patient answering all my questions because Im new to it and after hes done he taught me what to do just in case it leaked again and theres to one that can come right away. Thank you so much for your help and thank you Water Heaters Only for sending someone whos responsible and knows what hes doing. Job well done.

  • Review 56 (2019-07-23 - Rating: 5)

    Everyone has the fear of coming home to a garage with water all over the ground coming from their water heater. That was me today. So I go online and one of the first results was Water Heaters Only. Checked out their website, called, and they had someone at my house within 30 minutes. The person on the phone was very nice and helpful. He found out that my water heater was 12+ years old so it was time to replace it. As soon as I knew someone was coming I immediately drained my water heater to make the process faster. Patrick was person who came to do the job. As soon as he came he looked to what need to be done and started right away. He was very professional and got everything done quite quickly! Water heater removal, installation, gas piping update, soldering, pan and straps only took about an hour and fifteen minutes! Lastly he taught me how to start and operate my new and updated water heater. Im so happy and very satisfied with the speed, quality, and professionalism with Water Heaters Only and Patrick. Thank you so very much! I now have a dry garage and hot water once again.

  • Review 57 (2022-07-19 - Rating: 5)

    John B. removed my leaking water heater and installed a new one for me. He arrived on time, provided a quote in the range I had been told on the phone, and did an excellent job with the install. He was personable and described the work he was doing effectively. Im very pleased with the whole experience.

  • Review 58 (2019-07-23 - Rating: 5)

    Definitely a 5-Star Experience. I just had my 75-gallon water heater replaced yesterday by Michael at Water Heaters Only and the entire process was very efficient and we had hot water that afternoon.We called around 9:45 and by 1:30 Michael pulled up to our house and he immediately started working on the project. Michael was very good at explaining what he was doing and he went out of his way to make the entire process very painless. I would definitely recommend Michael if you have a choice of installers at Water Heaters Only.Our last water heater lasted an amazing 23 years and I am sure that we will enjoy long life with the quality Bradford-White replacement heaters used by Water Heaters Only.I would definitely recommend Water Heaters Only because they offer Same-Day Installation at a fair and reasonable price for Quality Equipment using Experienced Technicians like Michael.

  • Review 59 (2024-10-30 - Rating: 5)

    I highly recommend Water Heaters Only! Weve worked with them in the past, and when it was time to replace our water heater, we turned to them again. Justin G. was incredibly knowledgeable and helped us weigh the pros and cons of a tankless versus a traditional water heater. His professional yet friendly demeanor made the decision-making process easy and comfortable.Justin truly went above and beyond to ensure we found the right product for our needs. Plus, Water Heaters Only offers competitive prices, which is always a bonus. If youre in need of a water heater, Justin G. is an excellent representative and technician. Highly satisfied with our experience!

  • Review 60 (2022-03-24 - Rating: 5)

    I was pleased that WHO was able to install a new water heater on the day I called. Unlike a couple of other companies I telephoned they were kind enough to inquire about my old heater and quote me a price for replacement. John B was the technician assigned to my job. He was friendly and professional, and I would heartily recommend him for anyone considering such work in the future.

  • Review 61 (2020-01-17 - Rating: 5)

    I had a surprise failure of my water heater, and called up this company. Turns out they had someone in the area, and within less than an hour, Danny made it to my doorstep. He was professional and courteous, and even took great care in ensuring my indoor cats didnt escape while working outside.He quoted me 2 hours to completely remove and install a new water heater, and got it done in about an hour and a half. Overall, I had a great experience, the prices were fair, and I would call them again if I had any water heater concerns!

  • Review 62 (2020-06-16 - Rating: 5)

    My husband Charles Dowding and I decided to go with Water Heaters Only inc. Overall our experience was extremely pleasant. Danny was the service member that assisted us in installing a new water heater. He did an amazing job. He was very knowledgeable, polite, and made sure to address any concerns and answer any questions I had during the installation process. In addition to his professionalism he was also friendly which is always a plus! P.s he said Dwight from the office was the best and that was just icing on the cake! God forbid we need a new water heater anytime soon but if we do we will absolutely go with Water Heaters Only Inc. Because of Danny. We have also already recommended their services to friends and family!

  • Review 63 (2020-01-07 - Rating: 5)

    We have had Water Heaters Only replace water heaters in the past. I noticed brown tinted hot water and decided to replace the water heater. The technician, Danny, arrived promptly at the beginning of the appointment window. He had called 20 minutes before to let me know he was on the way.Danny was professional and very personable. He worked quickly to replace the water heater and make sure everything was up-to code and then explained exactly what he had done and which parts in addition to the water heater needed to be replaced/upgraded. We continue to have good service from this company and we recommend the company and Danny, the technician.

  • Review 64 (2021-12-23 - Rating: 5)

    Justin was great. My water heater broke during the night and was leaking. He came out same day to install a new one. Updated the gas line, water supply, sediment trap, and expansion tank. Looks so much better than the old one. He worked quick and was professional and friendly. Would definitely recommend.

  • Review 65 (2021-04-05 - Rating: 5)

    Happy to get my water heater installed by Danny 152410. He really knows his job and pride in installing the heater. Explained what needs to be done and did it professionally and he has pride in doing his job as if it is his own water heater. This is a 75 gallon water heater and the way I see it, you need two people to install it but got it done by himself.Thanks water heaters only for a job well done. Highly recommended.

  • Review 66 (2020-02-06 - Rating: 5)

    Water Heaters Only is a company that we would recommend to friends, family and the general public. They served us well. Micheal from Water Heaters Only is a wonderful technician. We received excellent service from the start and are so thankful to have someone like Micheal represent your company and install our water heater. He was very knowledgeable and professional, providing great customer service by being courteous and showing that he cared about his customer’s welfare and that his job was done right. Micheal represented the company throughout the whole process from initial assessment to installation of the water heater. During assessment he was able to give us a total assessment of the work that would need to be done. Our water heater as started to leak and was about 24 years old and so he needed to bring several things up to code. The estimate given was very affordable for the work to be done. When time for installation came we were very happy to have Micheal back as the representative because we knew we could trust the work he was about to complete due to his knowledgeable assessment during our first encounter. During the installation process he was very proficiently skilled and time efficient. The great thing is that he made sure he got the job done right. We thank Water Heaters Only for sending such a wonderful technician that helped get our hot water running again, cared about the service he provided to the customer and showed great knowledge and skill in getting the job done. We also thank the company for their concern for their customers and ability to work with them when our water heaters go out. The initial call to the company and appointment set up was also very well done. We also received a call to check on the overview of the assessment process after Micheal had finished which showed good customer service of the company in making sure the customer is satisfied with the first initial visit. Water Heaters Only is affordable and knowledgeable in what they do. Thank you for your service you have provided and thank you to Micheal for being a wonderful, skillful technician that cares about his work and his clients.

  • Review 67 (2023-01-26 - Rating: 5)

    My 30 year old water heater that came with the house started a small leak from the bottom so I knew it was time to go. I emailed Water Heaters Only and got an appointment with Danny (182785) who was very professional and knowledgeable. He answered every question possible that I could have for a water heater replacement and went above and beyond for customer service. Hopefully we wont need to call Water Heaters Only anytime soon but if we do I know Danny will be there to resolve it.

  • Review 68 (2021-09-24 - Rating: 5)

    WHO Inc. installed 2 new high quality water heaters for us, the same day we called for service...all went smoothly and as promised! Installer Justin was terrific--knowledgeable, friendly, focused and hard working. He made the experience stress free. Highly recommend!

  • Review 69 (2020-08-12 - Rating: 5)

    When my water heater died, I called my trusted plumber, who referred me to Water Heaters Only. Chris called ahead to let me know he was on his way, showed up on time, explained exactly what I needed. He gave a few options regardings extras and explained those as well. He did an excellent installation job, and made sure that everything was working properly when we turned the water back on (bleeding out air from pipes, etc). . Id definitely use them again, and would recommend them to friends and family.

  • Review 70 (2021-06-19 - Rating: 5)

    We had a leaking water heater that needed replacement. They were able to send out a technician a couple of hours after I called which was a relief.Justin G called when he was on his way and arrived on time. He did a great job removing and then installing a new water heater while answering my husbands questions. Thank you Justin G.!. I’d definitely recommend this company.

  • Review 71 (2021-07-18 - Rating: 5)

    Extremely happy with the work and fair prices at Water Heaters Only. John B. did fantastic work on replacing my 30+year old water heater. He took his time to update my system the right way, was extremely thorough, and answered all my curious questions with ease. He clearly is very good at what he does, and we would recommend him/this company in a heartbeat.

  • Review 72 (2019-07-14 - Rating: 5)

    Chris did a fantastic installation of our new water heater! We lost our hot water on Friday night, called Water Heaters on Saturday morning and Chris arrived at our home in 2 hours! He provided me with clear options and prices and was able to start the installation immediately! He was finished in two hours! Wow! That was great service.Thanks Chris!

  • Review 73 (2021-11-28 - Rating: 5)

    Highly recommend! Friday morning after Thanksgiving and water heater died. Called WHO and got scheduled for the next afternoon. John B called to let me know he was on his way, showed up right on time, looked at our old setup and immediately said “no problem”. Even though our old water heater still had water in it. Even though it’s kind of an awkward location. No problem. John was meticulous, obviously knew what he was doing, and explained everything I asked. Totally professional. All done for a fair price, and on a holiday weekend! WHO goes in my list of companies to call, companies to recommend to my friends.

  • Review 74 (2020-12-23 - Rating: 5)

    I am so glad I called Water Heaters Only! I phoned a few other places before I found them on Google, and none of them could come out until Monday. Its the day before Christmas eve, and I was desperate. I had no hot water, and four days before anyone else could come because of the holidays. Clay was my technician and he was at my rescue within a few hours. He was friendly, courteous, professional and most of all very knowledgeable. He got my water heater working again and the price was extremely fair. I would recommend this company, and especially Clay to anyone who needs help with their water heater. In fact, my Mom may be needing a replacement soon and I am happy to give her Clays business card, she will definitely be calling when the time comes. Thank you again, Clay - and MERRY CHRISTMAS!!!

  • Review 75 (2019-02-09 - Rating: 5)

    After experiencing black water coming out of our faucet I called the number listed on my water heater receipt from 2006. Even though the phone call was at 8 pm I was able to talk to someone very knowledgeable and helpful. I looked at Angies List and found that Waters Heaters Only was rated extremely high. Daniel came out the next day and assessed the existing water heater and installed a new one in two hours. Daniel was extremely polite and professional in every respect. He did an excellent job of removing the old water heater and installing the new one.

  • Review 76 (2021-04-29 - Rating: 5)

    Our 14 yr old water heater finally kicked the bucket, so called around to see about getting it fixed. Water Heaters Only was the only business I called that had someone who answered- the rest were dead end automated, leave a message, or had me on hold for longer than 3 min. The woman who took my call was knowledgeable about water heaters and got us an appt the next day for a replacement.John came out, at the time we were scheduled, built a much needed stand, and replaced our water heater in a few hours. He was very professional and helpful in explaining to me how to work the controls for the new unit.I recommend them highly and will use again when needed.

  • Review 77 (2020-01-23 - Rating: 5)

    Chris and Clayton from Water Heaters Only did a great job installing my new water heater. They came to give me a quote within an hour of my call! They assessed the situation, were clearly knowledgeable, and gave me several options. We scheduled an installation for the next day, and they actually arrived early! The install required clearing a cactus and adding a shed, but they took care of it all. 24 hours later, I have a new water heater thats code-compliant and has a 6-year warranty. And it cost less than I thought it would! Very satisfied customer.

  • Review 78 (2020-07-18 - Rating: 5)

    Super fast and professional tech Michael came out to replace our water heater. He was able to get us the estimate and begin work right away. We will recommend Water Heaters Only for any one who needs service.

  • Review 79 (2020-05-25 - Rating: 5)

    Our water heater died early in the morning and WaterHeaterOnly was able to send us someone within the morning. Michael did an excellent job in taking care of replacing our old Water heater. The plumbing and gas work was done with great quality despite the small space available.Michael also recommended us to check our water pressure regulating valve if we want a longer life of our new heater and he was right as our water system was too much pressurized.Great quality of service overall.

  • Review 80 (2020-04-06 - Rating: 5)

    Water Heaters Only was extremely responsive in replacing my water heater very quickly and professionally. The Technician Michael had to work in a very restrictive area and provide a replacement tank that is not a normally installed product. His ingenuity saved me from having to demo a section of the entryway. Cheers Water Heaters only! I highly recommend your company.

  • Review 81 (2019-06-26 - Rating: 5)

    I had a 14 year old water heater and I wanted to replace it before it failed. From the first call to Water Heaters only, I felt confident to have Water Heaters Only replace the water heater. Danny came right on time, and explained everything to me prior to the work starting. He was patient with my questions and help me understand what he was doing. I was so impressed that he covered the carpet through my house and left the place spotless. Thank you Danny for a great experience.

  • Review 82 (2021-05-28 - Rating: 5)

    Noticed my water heater was leaking before I left for work and they were able to come out same day, for a great price. Their tech was on time and professional. He explained what was needed and why. Really appreciate the quality job that Justin G. did and his ability to get it done promptly. I highly recommend Water Heaters Only, Inc.

  • Review 83 (2022-01-19 - Rating: 5)

    Justin replaced my failing water heater with a new one. He was informative, efficient with his time, his work was clean, no mess, installation and piping looks great. Heck he left my garage better than I had it. Justin answered every question I had. I couldnt be happier with Water Heats Only as well as with the professionalism that Justin showed. I will for sure be recommending Water Heaters Only to friends and family

  • Review 84 (2019-08-28 - Rating: 5)

    I needed to get my water heater replaced and water heaters only was able to schedule me for the same day. David R. Pullen (122611) was very friendly and efficient. He was in and out in just under 2 hours. He gave me clear instructions at his departure and left me with his card. I will definitely be contacting him with my future water heater needs.Thank you Water Heaters Only Inc. for your excellent service!

  • Review 85 (2017-07-15 - Rating: 5)

    I had a new water heater installed today by one of their technicians, Chris Scoville. He was right on time and discussed every detail of what kind of heater I needed. He was so nice and went above and beyond to make sure my water pressure was correct, which it was not! He was able to replace my pressure valve and install the greatest Bradford White water heater. He was so good at what he does and made me feel so much better about my safety and peace of mind at home. I also think they were reasonably priced, and would recommend this company to anyone.

  • Review 86 (2022-02-01 - Rating: 5)

    John B. did an excellent job replacing a water heater for us. He was on time, very professional and did a great job. I called on a Saturday, and he was out there within two hours. We will definitely use them again.

  • Review 87 (2019-07-04 - Rating: 5)

    We had a new water heater installed. Michael did an excellent job. I give him 5 stars. He was knowledgeable, courteous and efficient. He explained everything he did. I would highly recommend him. Also, Seth, who helped set up the appointment was very helpful.

  • Review 88 (2019-12-15 - Rating: 5)

    The service I received was professional and courteous. I needed someone to come an install a water heater. Patrick (the technician) was very knowledgeable and explained everything we needed to know. We found this service to be less expensive than other companies. Thank you for assisting us and repairing our heater right away. I will definitely recommend you to family and friends.

  • Review 89 (2021-01-03 - Rating: 5)

    I first used water heaters only in 1996. They continue to provide the best service. No menus to go through, they answer immediately and it was a Sunday. The technician was Clay and was very personable and very competent. He was meticulous in the installation and the whole process. It looks great and is working perfectly. Thank you very much!

  • Review 90 (2021-06-26 - Rating: 5)

    Picked Water Heaters Only based on my neighbor’s recommendation. They sent a technician the same day. Justin was amazing! He installed the water heater, explained everything clearly, and priced us right. Very happy with the process and would highly recommend!

  • Review 91 (2024-01-12 - Rating: 5)

    We had out water heater replaced with a tankless. Justin was polite, professional and got the job done like a pro, would definitely reccommend water heaters only and Justin .

  • Review 92 (2021-10-23 - Rating: 5)

    John B. came over to my residence recently to install a new gas water heater as mine had started to fail. John B. provided me tons of information on what each component does, and I felt very confident in his ability to install the water heater. It was also great to find out that John B. is a Navy Veteran as we were talking during the installation process, as I am as well. Kudos to the company for hiring veterans! The price was well within the quote when I called and asked. Would definitely recommend!

  • Review 93 (2020-12-16 - Rating: 5)

    I decided to use Water Heaters Only, Inc. when it came time to replace my old water heater. The technician Danny came right on time and was friendly and professional. He did quality work and you can tell he is a perfectionist. He also explained in detail how to maintain and care for the water heater and showed how to do everything. Overall, an excellent experience.

  • Review 94 (2022-05-06 - Rating: 5)

    Justin came to my house, knew exactly what he was doing, and performed a very professional installation. No fuss, no dealing with unreliable contractors, no back and forth. I called, paid the amount quoted, and got a perfectly installed new water heater. If you’ve ever tried to find a good contractor you know why this is completely mind blowing.

  • Review 95 (2021-02-25 - Rating: 5)

    Danny 150532 came out and replaced our water heater. He was knowledgeable, prepared and totally professional. He quickly replaced our old heater and installed a new one in very good time. We are very happy customers! Thank you, Danny and thank you, Water Heaters Only!

  • Review 96 (2021-09-22 - Rating: 5)

    We had our water heater replaced today by Clay, he worked quickly and was friendly. He made sure to get here on time, as opposed to the stereotypical giving a 5-hour window and showing up with twenty minutes to spare, which was great. His conduct made us feel prioritized by this business.I also learned this company gives used water heaters to a refurbisher who repairs them and sells them for a very low cost down in Mexico to make hot water more readily available. I’d absolutely recommend Water Heaters Only.

  • Review 97 (2020-07-13 - Rating: 5)

    My huge 120 gallon water heater supporting the solar hot water system starting leaking from the bottom. My handyman told me to use Water Heaters only. I dont know anything about this water heater or the solar system but everyone seemed to know what they were doing. Clay came out and was not daunted by the network of pipes. He was polite, helpful, instructive and made me feel well taken care of. As did everyone that I came into contact with. They gave me an estimate, estimated the time it would take to get the heater ordered and everything worked like clockwork. It was a great experience. I would definitely recommend them.

  • Review 98 (2017-10-30 - Rating: 5)

    On October 30, 2017 I called to have my water heater replaced. I was able to get an appointment for noon that same day. My installer, Pat, explained everything to me including all prices before he started. He was very thorough and very neat as he did his work. In a couple of hours we had hot water and best of all, no big mess. I would recommend Water Heaters Only to everyone.

  • Review 99 (2021-02-09 - Rating: 5)

    Water Heaters Only was recommended by a neighbor of mine and I kept their number for just in case. Lo and behold, 3 months later I needed to get my water heater replaced. Their installation quote is competitive and their service is fast and courteous. Danny (149561) went through items I needed to get done - very professional.

  • Review 100 (2020-02-19 - Rating: 5)

    Danny came to our home. We have a 100 year old house with creative venting issues under the house for furnace and hot water heater. Danny was not discouraged and managed to create a clean and proper hot water installation better than our previous one. The new piping and connections for our new water heater are something that I feel I should show off to my neighbors. I highly recommend Water Heaters Only, and especially Danny, for all his expertise.

  • Review 101 (2019-06-18 - Rating: 5)

    Our installer Patrick was awesome. He was professional and courteous. He also took the time to explain the operation of the new water heater. Thank you for your great service. I will recommend you to my friends.

  • Review 102 (2022-08-23 - Rating: 5)

    Got a brand new water heater the same day! Our Technician John B was excellent! Very efficient, knowledgeable and on time. Very happy with this service and we highly recommend. :)

  • Review 103 (2019-06-29 - Rating: 5)

    Chris and Mike were the absolute best! They stuck through with us in dealing with our home policy, and were even more honest about what to expect than our policy people. They were friendly, considerate and clean. We are very happy with their work on our water heater and would highly recommend them to others.

  • Review 104 (2019-11-27 - Rating: 5)

    Danny replaced the water heater in our granny flat and provided me with any information I asked for as well as a recommendation of what he would do if he were in my particular situation. His work was clean, and he took the time to explain what he was going to do before he did it and then after the job was done, he explained again what it took to complete the job (what he ran into and what he took care of) and how to operate the water heater along with maintenance suggestions. I would recommend Danny for the next water heater I need replacing and to others in need of water heater work.

  • Review 105 (2018-08-22 - Rating: 5)

    My husband Dave and I couldn’t be more pleased with our new water heater and the entire replacement experience. On 8/17/18 (our wedding anniversary of all days), we went out to the garage to find a major leak in our old water heater. We were given a recommendation from a friend to call Water Heaters Only. Best recommendation we could have asked for. Don was at our home within 90 minutes of our call and had a new water heater installed within a couple of hours! Excellent service from the first phone call through the whole process! Thanks Don and everyone at Water Heaters Only!!

  • Review 106 (2017-11-12 - Rating: 5)

    Woke up to a water heater leak on Thursday morning, and we were referred to Water Heaters Only by a licensed plumber. We set an afternoon appointment, they were available an hour earlier and Chris, our installer, did a very thorough and beautiful job with the installation, and he brought all the mounting, and fixtures up to code. Though it was a little more than we thought we might spend, the job was so well done, it was worth the additional expense, especially in light of the fact that the old heater lasted for 17 years, and the code has certainly evolved since then. If there were six stars available for a rating, I would give it to them. I highly recommend their services!

  • Review 107 (2019-07-09 - Rating: 5)

    Danny was great--hardworking, good at his job and polite. My old water heater had died and was leaking. Danny installed a new water heater for me in closet in my house and made sure everything was to code and working better than before. Thank you! I would definitely recommend Danny and Water Heather, Only!

  • Review 108 (2015-11-01 - Rating: 5)

    My water heater started leaking on Friday afternoon. I figured I had a long weekend of inconvenience. I called a few plumbers to get quotes on a new water heater. I was not impresses with their knowledge or their attitudes. Their earliest appointments were a few weeks out.Then it dawned on me, Why call a generalist with there are specialists out there?I called Water Heaters Only, Inc. The man on the phone gave me detailed information on how to protect my home from further damage. He explained the differences between different brands of water heaters and gave me a quote that was competitive with the other companies I contacted. When I asked when they could come out, I was told they would send someone out the next day if I needed it. I needed it, and they delivered. That is service!Chris, their mechanic, showed up at my door the next morning. Within a hour and a half, I had an American made water heater installed in my Garage. Chris answered all my questions, was extremely competent, and very professional.I highly recommend Water Heaters Only for your water heater needs. Why call a generalist when a specialist company of this quality is available? J Dyer

  • Review 109 (2021-05-17 - Rating: 5)

    I was a bit grumpy about having to replace our water heater since we are moving soon, but Danny (154606) was amazing. From the moment he got here he was calm and professional. He walked me through every detail about what he was going to replace. He was clear and thoughtful when I asked questions. He was so conscientious about doing the job well and he definitely delivered. I would ask for him every time to do any job I needed. I would definitely recommend to friends and family.

  • Review 110 (2018-10-24 - Rating: 5)

    We had a leak today (October 23, 2018) and within 3 hours , we had a new water heater.The person answering the phone was very helpful and walked me through how to find out what type of water heater we had.Luckily, there was someone finishing up with a job and that is when Aija Harris came promptly over. He was very efficient and went over all the items he was going to accomplish. He worked neatly and quickly and had a very positive attitude. After installing the water heater, he went over all the knobs and what he added and what they were for. I will definitely recommend him and this company.

  • Review 111 (2020-04-17 - Rating: 5)

    My water heater started leaking on a weekend and it was clear I could not have done to sleep that night without the water shut off. I called and they had someone out within 2 hrs. Chris was very personable and professional. He looked it over and found that it was a corroded connector - not the water heater itself. He could have sold me a new heater, but he gave an honest assessment and got it done prompted for only a few hundred instead of way over 1000. Will definitely call them first when we can ready to replace it completely.

  • Review 112 (2018-07-23 - Rating: 5)

    We were very happy with the installation of our water heater by Patrick. On Saturday July 21 we had Patrick come out and give us a quote to have our water heater replaced after SDGE advised we needed a new one. Patrick said it would take and hour and he was true to his word.He was very courteous, answered all our questions and explained how to use our new unit. He even cleaned up before he left! Jim and Mary McCutcheon would recommend this company and most of all Patrick!.

  • Review 113 (2020-11-16 - Rating: 5)

    Very pleased with W.H.O for the job they did. Danny , my installer explainedeverything and answered several questions before he started. He is veryKnowledgeable. He added extra features to the installation that wereImprovements over my older system. You can tell that he takes pride inHis work by the way he installed my water heater . Very professional.I highly recommend him! Thanks again.Ray Guerrieri

  • Review 114 (2021-02-15 - Rating: 5)

    Theres nothing worse then not being able to shower due to your hot water heater dying. Danny at Water Heaters Only did an amazing job removing my old water heater and installing a new one while bringing my home back up to code. He was extremely professional, expeditious, and my hot water was back up in running just only a few hours after I called out my service request.

  • Review 115 (2024-10-29 - Rating: 5)

    I bought our house about five years ago. My wife and I were in the hospital for two days welcoming our fourth child. When we got home, we were exhausted and decided to take a shower, only to find there was no hot water. I went to check the pilot light and discovered that my garage was flooded. It was a frustrating situation! Fortunately, a repair team came out right away and installed a brand new unit within an hour. They did a great job at a reasonable price. I highly recommend them!

  • Review 116 (2021-06-03 - Rating: 5)

    Danny 155412 did a great job. He answered all my questions and concerns. He explained in detail the specifics of the install and how to maintain the water heater to achieve the maximum life. He made sure everything was installed correctly and went above and beyond regarding the little details that made the install look even better. He even wiped down the water tank when he was finished. You can tell he is very knowledgeable, detailed and takes a lot of pride in his workmanship. Thanks Danny.

  • Review 117 (2019-12-06 - Rating: 5)

    Naturally, our hot water heater went out on Thanksgiving Day, with guests at our house. I called Water Heaters Only...and a real person answered on a holiday. We set an appt. for the next morning, Danny came with the perfect size unit and installed without a hitch. His work was on time, on task, clean and efficient. Very satisfied with his work. 5 stars. Thanks.

  • Review 118 (2021-06-01 - Rating: 5)

    Our water heater went out on 5/30/2021. The repair man was there on 5/31/2021 to replace the heater. He was friendly and very professional explained what we needed and the price was very fair. John B. was the installer and did an excellent job .

  • Review 119 (2018-05-23 - Rating: 5)

    I called on a Sunday 5-20-18 thinking Id have to wait until at least Monday. I was pleasantly surprised they could send someone that day! Within 2 hours Pat was at my house installing my new water heater. He was very professional and absolutely knew what he was doing! In under 2 hours he had my new water heater neatly installed and explained to me everything that I needed to know. Thank you, Michelle Garber

  • Review 120 (2021-06-07 - Rating: 5)

    I could not be happier with the response, workmanship, and professionalism of this business especially the Technician, John. They were the only company I found that would respond on a Sunday. The fact that they came out on a Sunday evening, not just to give me an estimate, but actualy replace the waterheater, blew me away. Johns attitude and professionalism were a true pleasure. His work was rapid and flawless, and he left the work area cleaner than it was when he arrived. I will definately be recommending Water Heaters Only to friends and family.

  • Review 121 (2024-12-19 - Rating: 5)

    Damien was great! Easy to work with and quick.

  • Review 122 (2020-04-16 - Rating: 5)

    Called in a water heater problem at noon and was installed before 6:00pm. The technician Danny communicated the issue and options clearly and helped us make decision in a timely manner. I appreciate that he is an expert at his job and can communicate it to me in terms I can understand. I will recommend Danny and Water Heaters Only to anyone needed their services.

  • Review 123 (2019-11-11 - Rating: 5)

    From the first phone call with Dave to the expert service from Danny, my experience with Waterheaters only was excellent. % stars is an understatement. Knowledge experience, fair pricing, honest and professional. These folks rescued me from my initial flood then came back to fix what the contractors could not seem to figure out. So grateful!

  • Review 124 (2020-03-30 - Rating: 5)

    It was a Siunday when our 15-year-old water heater started leaking. Our regular plumber wasnt available--fortunately, since we had better service from Water Heaters Only. The label on the 15-year-old water heater had their name and number. We called with trepidation, thinking how fast businesses change, but they were still there. Mike came right away and installed a new heater, efficiently and professionally up to new codes. Well now recommend them to our friends.

  • Review 125 (2020-03-26 - Rating: 5)

    Michael was awesome. Was punctual, efficient, and did a lot of extra labor to replace our aged and hacked-together water heater system. Was a joy to have over, cleaned up after himself, and the finished product is beautiful. Looking forward to a warm shower tonight. Definitely recommend!

  • Review 126 (2016-12-24 - Rating: 5)

    I woke to find no hot water the week before Christmas. I called several companies and WATER HEATERS ONLY was the only one that answered the phone. The rest had machines that promised call-backs. Upon answering the phone: the person asked the problem, gave a quote and told me a plumber named Derrick would be there that day; and gave me a three hour window in which to expect him. Further, Derrick would call when he was on the way. He called and arrived on time. Derrick inspected the water heater, updated the quote and went to work The job was completed in a little over two hours This made me very happy. Before leaving, Derrick went over some information concerning the water heater and explained the warranty. I thought he was very professional and was extremely pleased with his service. I hope I wont need them again but if I do I will use them. By the way, Water Heaters Only had installed the previous water heater in 1997 nearly twenty years before and Derrick said it might have been done by his father. I am a very happy customer.

  • Review 127 (2020-04-15 - Rating: 5)

    Danny (from Waterheatersonly) arrived promptly to fix our leaking water heater in our home in Lakeside. Very knowledgeable and professional work. Will de finely recommend to friends and family as well as future service for my home. Danny installed an awesome power saving water heater heater to replace my 20 year old bad one. Thanks Danny!

  • Review 128 (2020-02-02 - Rating: 5)

    Technician Michael arrived early and called to confirm it was alright which is great! He then performed the work flawlessly and efficiently while leaving no mess. I would recommend a promotion or bonus as he went above and beyond to replace out water heater instead of just applying a quick fix.

  • Review 129 (2016-12-02 - Rating: 5)

    Chris Scoville did a incredible job installing our new water heater. Really nice person and only took him bout an hour to do all the work. We had it installed on November 26, 2016 and 5 days later have had no problems and am loving it.

  • Review 130 (2019-08-14 - Rating: 5)

    I wish to post about a positive experience I had with Daniel of Water Heaters Only, east San Diego County division. Daniel was prompt, efficient, polite and extremely informative while he expertly installed my new water heater. He also tracked down the water pressure regulator and measured the pressure accurately. I would heartily recommend Water Heaters Only (esp. Daniel and David and Valerie) to anyone needing water heater service.

  • Review 131 (2015-03-25 - Rating: 5)

    My 40-gallon water heater was leaking water from the bottom and I knew it was probably time to replace it. Since Ive used them in the past to replace my water heater, I called Water Heaters Only.Technician Chris Scoville came to my house, was very polite and explained what needed to be done (i.e., replace my water heater, code issues, etc.). He was patient in answering my questions. He offered me some options, gave me the price and an estimate of how long it would take to complete the job.When the job was completed, he asked me if I had any questions or concerns. I found him very helpful and nice.I can highly recommend Water Heaters Only to anyone that needs to replace their water heater. Theyve been in business a long time, so theyre obviously doing something right!

  • Review 132 (2021-01-08 - Rating: 5)

    Danny did a great job replacing our water heater. Came to do an estimate, stayed to install a replacement the very same day, working well past 7pm to finish the job. Couldnt ask for a more dedicated professional.

  • Review 133 (2019-05-29 - Rating: 5)

    Needed a water heater replacement. Called Waters Heaters Only and had a technician here within an hour. Danny was very efficient and did an excellent job of removing and replacing the old heater with a new model. He left the area spotless and was very professional during the visit.

  • Review 134 (2015-05-15 - Rating: 5)

    On March 10, 2015, we woke up to no hot water in the house. I called Water Heaters only because their sticker was on the on the water heater (I guess the previous owner had used them at some point). I AM SO Glad I did! The service was amazing from the moment they answered the phone. The rep handling the phone was very up front about the services available and the charges for the services. It was so refreshing to have such up front information and professionalism. It certainly didnt hurt that they were able to get right out to take care of us. They were out the same day with in 2 hours.Chris was on time, very efficient and friendly. He also took the time to explain everything before he did any work and make sure we understood what he was doing. We opted to go for a new heater (our was 15 years old). He explained all the features and how to use it. I just can not say enough about how friendly and professional he was.Even as I write this review 2 months later, I still have a smile from the service I received. I am a loyal customer for life! THANKS WATER HEATERS ONLY! You are breath of fresh air in today world of mediocre service!Heidi Papachristos

  • Review 135 (2020-03-19 - Rating: 5)

    Chris did an excellent job replacing our water heater. He explained all his work in advance, suggested changes to the configuration so any overflow water would go outside rather than flood the garage again, completed all work in 2 hours, and then explained how we could maintain the equipment ourselves.

  • Review 136 (2020-11-03 - Rating: 5)

    HAPPY homeowners!! We not only received same day service, but our technician, Danny did a Wonderful job!! It looked like a masterpiece! We could not be more pleased with his work and professionalism. Will not hesitate to refer Water Heaters Only in the future!!

  • Review 137 (2018-05-29 - Rating: 5)

    I got up on a holiday morning to find water leaking from my water heater. I called Water Heaters Only, and was pleased to hear that they would have someone at my house by 1:00. Sure enough, Pat came and replaced the water heater at a reasonable price, and was gone by 3:00. He was very polite, professional, and helpful in educating me about the new heater. The installation was much better than our previous one, and there was no mess to contend with. I highly recommend Water Heaters Only, and Pat in particular, for doing such a good job on a holiday.Dennis PiperRancho Penasquitos28 May 2018

  • Review 138 (2014-08-21 - Rating: 5)

    Water Heaters Only is an amazing company! They have been out several times to inspect and even replace many parts. Recently, our home warranty allowed us to finally replace our water heater! Matt came out and replaced it so quickly and properly. He was informative and professional. Thank you to this awesome company and for a brand new water heater!!!

  • Review 139 (2017-12-15 - Rating: 5)

    On November 2nd, 2017 evening my water heater started leaking. I called and next day appointment was set. Technician Chris was very professional and courteous. He explained everything in detail and took time to answer all my questions. New water heater was installed on 11/3/2017 order # 85783. Quick response and quality work; would certainly recommend them to my family and friends.

  • Review 140 (2022-07-27 - Rating: 5)

    My husband is very handy around the house and on the rare occasion we hire someone to do some work or install something, he typically complains about the shoddy workmanship (he is a perfectionist). When we had our water heater installed, he commented that the installation was very professional. We have been married 24 years and I think that’s the first time I’ve heard him say that… so kudos and plaudits to Water Heaters Only— that’s quite a feather in your cap!

  • Review 141 (2020-06-04 - Rating: 5)

    Cant thank these guy enough. i called them up and they let me know that my water heater was still under warranty and that i could get replacement parts from the manufacturer for free to save money. one of there technicians named Michael came out to replace the part. he found out that it was not the only part that needed to be replaced, so they are going to give me a discount when they come back to replace the other part. iam vary happy with the service Water Heaters Only Inc. provided me with today i will be using them again in the future

  • Review 142 (2015-09-10 - Rating: 5)

    On Sept. 9, 2015 the water heater failed after 10 years. Needed a replacement right away. Called Water Heaters Only and discussed situation with Bill, and agreed to replace my 75 gallon tank with a 50 gallon Tank. Bill arranged to dispatch a tech within a couple hours. Technician Chris Scoville called ahead to advise he was on his way, and arrived on time. Within 2 1/2 hours Chris completed replacing the leaking water heater, replaced the LP gas line, all supply lines, and line to the existing recirculating pump. Chris is very personable, worked quickly and professionally and did an outstanding job.

  • Review 143 (2020-09-04 - Rating: 5)

    I was lucky enough from Danny in San Diego. He was very professional, answered all my questions. He was instructional teaching in his approach and surveyed my needs and was He knew what he was talking about. Flexible as I needed a water pressure installed which was not an add on he did not know about. I have hired professional and it it is very hard to find someone who his empathetic while being to perform their job. He has it all is going on and would recommend him to any position he aspires to.

  • Review 144 (2022-05-16 - Rating: 5)

    We woke up to a very COLD shower, and realized that our water heater had died. We called, and were told that a Technician would be there that afternoon. Justin showed up and did a TREMENDOUS JOB, what with our limited access to the heater, etc. I got home from work as he was finishing, and he explained everything to me. What a GREAT company and PHENOMINAL technician we got in Justin! GREAT JOB SIR! Mark Hamersly

  • Review 145 (2024-10-10 - Rating: 5)

    Great customer experience getting my tankless water heater replaced. Justin was a great communicator and friendly through the process. He was efficient and clean in his work. Would highly recommend Water Heaters Only and ask for Justin!

  • Review 146 (2019-02-09 - Rating: 5)

    Chris did a professional job installing our new water heater. Hes very knowledgeable providing options and a reasonable cost. He even saved us money from the original estimate. Hes also very personable.

  • Review 147 (2019-07-15 - Rating: 5)

    Danny an exceptional individual and very professional technician. Very thorough in explaining everything that I need to know about water heater before I made a decision for a new water tank replacement. Great personality and quality workmanship. Bravo Zulu to Danny !!!

  • Review 148 (2018-11-11 - Rating: 5)

    Woke up this Saturday morning and my water heater was out. I called Water Heaters Only and Chris and Danny were at my house at 12:30 p.m. and installed a new water heater. They both were very professional and nice. Chris explained what they were going to do and when the job was done, explained how my water heater works and how to shut it down, if i am leaving on a vacation. Thank you so much for coming out quickly and doing a great job. Cathy Hays, Santee, CA 92071

  • Review 149 (2022-05-03 - Rating: 5)

    John replaced my failing water heater with a new one. He was informative, efficient with his time, his work was clean, no mess, installation and piping looks great. John explained how everything worked. John did a Great job!

  • Review 150 (2018-11-30 - Rating: 5)

    My water heater developed a slow leak. I thought it didnt need to be replaced immediately, but Pat came out within a couple of hours of my call, and a couple hours after that, I had a clean, professionally installed water heater. Pat was happy to answer any questions I had. I am very happy with the service I received from Water Heaters Only

  • Review 151 (2019-06-05 - Rating: 5)

    Fast respond and professional service! Late night (2:30 am) I contacted Water Heaters Only Inc for emergency 24/7. Sure enough! Over the phone, Greg instructed me how to turn off water valve to prevent leaking and flood inside my garage and turn off heat switch. Later in the early morning a technician Danny came to rescue! He is professional. They are awesome. I will use their service in the future. Thank you Greg and Danny.

  • Review 152 (2015-08-11 - Rating: 5)

    I was in a stressful time crunch with house guests due to arrive in 2 days.My Home Warranty company contacted Water Heaters Only, Inc.I was throughly impressed with the technician, Chris, for his honesty and help in diagnosing the problem with my very old water heater.He was able to help me get a new water heater through my Home Warranty.I highly recommend Water Heaters Only, Inc. for all, especially in the San Diego Area.

  • Review 153 (2021-02-06 - Rating: 5)

    Danny did a great job installing the new gas water heater and upgrading the system to meet current codes. The installation was done on time and Danny was very courteous, explained our options, did the job quickly and unit works perfectly.

  • Review 154 (2017-06-30 - Rating: 5)

    We called Water Heaters Only in the morning for a replacement water heater. Around 11am Pat arrived. By 1:30 he was finished, including cleaning up. He thoroughly explained how the new water heater and pilot light work. He was very professional. This is the second water heater we purchased from Water Heaters Only and highly recommend them.

  • Review 155 (2024-09-12 - Rating: 5)

    Very satisfied with the services of WHO... Damien, the technician, was prompt, efficient, and very easy to deal with.

  • Review 156 (2018-12-10 - Rating: 5)

    Came home Saturday evening to find a flow of water coming out of the garage. Water Heaters Only sent a tech out on Sunday to replace our old water heater. Aija did an awesome job. He was very professional and courteous. Couldnt have asked for better service.

  • Review 157 (2020-05-01 - Rating: 5)

    The Technician Michael was on time and very professional. As someone that has installed a few water heaters in my life, his work was top shelf and left everything spotless. Also my kids loved Michaels handlebar mustache..you dont see one of those everyday ! :)

  • Review 158 (2020-01-05 - Rating: 5)

    We received an immediate quote on a Monday and install by Friday (sooner was available). Danny Gonzalez did the install and he arrived promptly, was neat and courteous, and communicated periodically through the install as to progress and expected completion timing. I would highly recommend Water Heaters Only in San Diego.

  • Review 159 (2015-10-05 - Rating: 5)

    Excellent service! Chris Scoulle installed a new water heater for us and did a great job. We were very pleased with the timely installation and friendly approach! This was a weekend install (09.26.15) and a gas heater.

  • Review 160 (2016-11-30 - Rating: 5)

    Great experience!I purchased a Bradford White URG 150 (50 Gal.) from Water Heaters Only to replace my Rheem 21V50-2N. The URG 150 was almost the exact same diameter so my earthquake straps did not have to be altered. I am a “Made in America” kind of guy so this is my unit of choice. The Water Heaters Only representative who called before arrival to give me an ETA was Derek. I was “totally” impressed with Derek’s professionalism and congenial demeanor. It was very apparent during the process that he was very experienced and an installation expert as his work was performed in a quick and precise manner. Along with the new water heater, an updated gas valve, gas flex line and input/output water flex lines were installed. A new drip pan was installed and plumbed to an existing pipe that ran external to the garage which gave me great peace of mind knowing that if there was ever a leak in the future, it would not flood my garage as it did with my old water heater. I am certainly satisfied with all aspects of this installation and would highly recommend Water Heaters Only to “anyone”. I am 69 years old and this was the third water heater I have had replaced in my lifetime so my observations are based on past experience. I hope this overview of my experience is helpful. Have a great day.

  • Review 161 (2020-04-04 - Rating: 5)

    Same day service! prompt and efficient work by Patrick. Thanks very much for taking care of my water heater issue on the day i needed it done. Your service person called right before he got here to let me know he was on his way. He came in, assessed the situation and went right to work. He answered all my questions and cleaned up the area before he left.

  • Review 162 (2019-03-07 - Rating: 5)

    The price and service was top notch. Our installers Chris and Mike were very professional and friendly. They were able to install my new water heater under 2 hours. Thank you very much....

  • Review 163 (2020-07-16 - Rating: 5)

    Wanted to give a quick thanks to Danny. Our home on Ginger Glen needed a new water heater replacement. He completed the work on the same day and was professional and prompt. We appreciate his work.Nicole Chirls

  • Review 164 (2019-01-24 - Rating: 5)

    Thanks for the great service. Chris was at our house within two hours of my call. His work was so quick and efficient that he had completed installation within 90 minutes of arrival. I would highly recommend your company to my friends.

  • Review 165 (2016-07-18 - Rating: 5)

    Discovered my water heater was leaking, on a Saturday morning.Immediately searched web for service in my area and went directlyto Water Heaters Only. Talked to BILL and was given estimate fornew W/Heater installation. Told that Patrick would be contacting mesoon and he did. By 4PM I had a new water heater. Little pricey, butconsidering all Pat had to do, and my wellbeing the cost was reasonable.Pat was cordial and knowledgeable about all aspects of install.When he left....you would not have know anyone had been there.Thank You

  • Review 166 (2015-10-08 - Rating: 5)

    My water heater was leaking and Water Heaters Only came out the next day to install a new one. I sat in the garage and chatted with Chris Scoville while he performed his magic. He had to remove a piece of air conditioning equipment in order to access the water heater and successfully reassembled the air conditioning equipment after the heater was installed. He was very polite and professional and seemed to enjoy having company while he did his job. I would recommend this company to anyone who needs a new water heater.This job was performed through the assistance of Fidelity Home Warranty on 9/22/15 by technician Chris Scoville of Water Heaters Only. Order #FN4917012

  • Review 167 (2021-09-04 - Rating: 5)

    Jim was so great. I called to have somebody come out and look at my water heater that had just died, they were out within 2 hours. I thought it was going to be for a quote, but Jim said that they could have it fixed within a couple of hours. Both men were so courteous and helpful. The quote I got over the phone was the same as what I paid. Thank you so much.

  • Review 168 (2020-10-14 - Rating: 5)

    Danny was our service person at Water Heaters Only - extremely professional in every way. Explained the new water heater; went through proper maintenance procedures; and was efficient and tidy. Highly recommend .*****- Richard

  • Review 169 (2022-04-17 - Rating: 5)

    Outstanding service by JUSTIN - same day appointment - was fast, friendly and professional. Awesome job with our water heater install. Thanks for the amazing work!!

  • Review 170 (2022-05-27 - Rating: 5)

    Justin was very courteous. Answered all my questions. He was very clear in pricing what I needed. Far more helpful, clear and fair than any of the other companies I contacted. Water Heaters Only was very responsive - the early bird got the worm.

  • Review 171 (2018-10-01 - Rating: 5)

    Had our water heater go out on us on a Friday. Water Heaters Only had someone here Saturday morning, to evaluate. Had to wait until Monday, 10/1. Milton and Jim did terrific work. The were done and cleaned up in no time.

  • Review 172 (2020-02-25 - Rating: 5)

    I just had a new water heater installed by Danny and I could not be more pleased . His work was done on time and with skill. He was very pleasant and he answered all of my question. He wrote down the maintenance schedule for me to follow after explaining how and why it was important. I rate him 100% and I have zero complaints.

  • Review 173 (2024-11-23 - Rating: 5)

    Damien was an amazing tech who was efficient and friendly. thanks guys!

  • Review 174 (2020-12-01 - Rating: 5)

    Despite a busy Thanksgiving weekend, WHO responded quickly. They didn’t have the water heater I needed, but they got it first thing the next day and had it installed by early afternoon. Clay, the installer, is everything you could wish for in a service professional. I recommend WHO and Clay without reservation!

  • Review 175 (2019-12-13 - Rating: 5)

    Michael came and replaced our water heater and did an awesome job. He was very thorough and made sure everything was done correctly. Highly recommend.

  • Review 176 (2014-11-25 - Rating: 4)

    Hello my name is Nega Tesfai, and I am reviewing Jim and Chriss work on my water heater. They together fixed my water heater in a timely manner and efficiently worked throughout the duration of their job. Their use of professionalism throughout their work was nice to see during their time spent on the water heater. All in all, Jim and Chris work on our water heater was held with a professional tone along with efficiency displayed during the job.

  • Review 177 (2018-10-11 - Rating: 5)

    Aiji was the plumber that came and replaced our water. He was efficient and very clean. He explained the existing problem and removed all the used parts.Aiji reviewed the operational functions of the new water heater and referred us to the information on the water heater in the event we needed any help in the future.. He did an excellent job and was both professional and pleasant. He was an excellent representative for Water Heaters Only. I will refer all my neighbors and friends to your company.

  • Review 178 (2022-05-24 - Rating: 5)

    Technician John Burns is very courteous, knowledgeable, professional and provided outstanding service. Arrived on time and completed the job ahead of the time promised. Highly recommend Waters Heaters Only.”

  • Review 179 (2022-05-08 - Rating: 5)

    John B did a fantastic job installing our new water heater. He showed up on time, answered all my questions and was very professional installing the heater.

  • Review 180 (2015-03-14 - Rating: 5)

    Technician Chris Scoville arrived on time, and within an hour and one half completed replacing a leaking water heater, with replacements for all major supply lines. Chris is a hard worker, pleasant to work with, and does a professional job. Water Heaters Only is a quality firm, and will be called again for water heater issues.Thanks Chris:

  • Review 181 (2015-07-24 - Rating: 5)

    Chris S. came to my house.He was very informative, timely and did a great job.He was also friendly and easy to work with.The response time was good which is unusual and refreshing for a change.i would recommend this company to anyone! the work was done on 7/24/15 This was not covered by insurance.thanksthis review came from the wife.My husband was also impressed

  • Review 182 (2014-10-10 - Rating: 5)

    Had a house guest who discovered water covering the garage floor . I called the number on my water heater and Matt F was at my house and had the water heater installed within about two and a half hours. He explained the process, the warranty and was courteous and neat. And all this on a Saturday. What an amazing conclusion to what could have been a real spoiler for the weekend. Thanks Matt and Water Heaters Only.

  • Review 183 (2021-11-27 - Rating: 5)

    Justin G. was terrific! He was very professional and courteous. I could not ask for a better technician. If I have any other issues with my water heater I will specifically ask Justin.

  • Review 184 (2021-06-04 - Rating: 5)

    Discovered leaking water heater in the AM Called Water Heaters Only. John Burns called announcing his arrival time. He was on time. In three and a half hours he removed and installed a water heater. Good job John! Meticulous, thorough and efficient. Thank you.

  • Review 185 (2016-07-31 - Rating: 5)

    Yesterday, July 30, 2016, I discovered that the water heater was leaking (it was many years past warranty). I called Water Heaters Only and within a couple of hours Pat showed up. He emptied the water from the old unit (that was not easy, since the water is very hard here and left a lot of Calcium deposit). Then removed the unit, took it downstairs all by himself (according company policy I was not allowed to help). Then brought up and installed the new unit. He had to turn off the main shut off for a few minutes. Pat must have installed hundreds of units and clearly knew what he was doing. He behaved very professionally, answered all my questions, and volunteered more information and safety warnings that might be useful. He also had a good sense of humor, which was appreciated. Nobody likes to call the plumber, but it could not have gone better.

  • Review 186 (2015-03-07 - Rating: 5)

    Chris Scoville installed my new water heater on March 5, 2015. He arrived exactly when promised, was personable and professional and returned promptly the next day to fix a minor problem. Price was reasonable and the heater is working well.Richard Tylor

  • Review 187 (2019-09-18 - Rating: 5)

    Danny was great! He explained everything he was going to do and how long it would take to complete before he started. Afterwards he showed me everything he did, answering all my questions. Showed me how to turn off the gas and water if needed. How to drain the tank and explained about the overflow. He was very thorough, patient. I would highly recommend him again.

  • Review 188 (2017-08-17 - Rating: 5)

    Some 30 years ago I used WaterHeatersOnly and was impressed with both the workmanship and low cost as compared to other plumbing companies. Fast forward to 08/09/17 and a different address. A slow leak from an old heater in my present home prompted me to contact WaterHeatersOnly again. Thirty years made a difference and after getting over the initial sticker shock I gave the Company the go ahead after checking other firms. Chris Scoville came out that afternoon and informed me that some additional alteration had to be made because of new rules and regulations recently passed, Bummer! The price ended up being quite reasonable given the plumbing changes that had to be made, The new unit was installed that same afternoon. Chris was very friendly , thorough and explained all facets of the new unit. I have a few rental units and I will certainly not hesitate to use these guys should the occasion arise. PS- I did get a senior discount in the process.

  • Review 189 (2020-03-23 - Rating: 5)

    Clayton young was awesome. Super professional, clean organized and on top of his job. He came out for a water heater replacement and knocked it out of the park. It’s awesome to see the care and quality he puts into what he does. Thank you again

  • Review 190 (2022-01-26 - Rating: 5)

    Justin was very friendly and knowledgeable. would recommend him to anyone. Enjoying hot water for 24hrs now with no issues with the installation. Good Job Justin!

  • Review 191 (2017-06-20 - Rating: 5)

    We found water on the floor Saturday morning coming from our hot water heater. We called before 8 am, got a response and had a new water heater before 11 am. Chris was great and very profession. A job well done.

  • Review 192 (2016-09-04 - Rating: 5)

    8/5/16 Pat installed our new water heater quickly and was thorough in his clean up. We appreciated Water Heaters Only quick response to our call. Cold showers are not fun!

  • Review 193 (2016-08-07 - Rating: 4)

    Pat installed the heater 8/1/2016. He did an excellent job working in a tight space. He gets five stars. The company is quick to take your call and quick to get out to your home. However, I only give 4 stars overall because the price was higher than quoted over the phone and there was no break down on parts vs labor, just a single dollar amount - $1409.00. Where does the 9 dollars come from? Your guess is as good as mine. Pat did not explain why they dont give a breakdown of costs. In such cases, I then start worrying about the quality of the heater that was installed. Was it an el cheapo or a good one? Who knows?

  • Review 194 (2020-01-21 - Rating: 5)

    Had a great experience with them today with Michael as my technician. He inspected and removed the old tank, then installed the new tank in only a couple of hours. No problems at all, would recommend. - Chris