On The Way AC Plumbing & Electrical
Located in Santa fe, Texas
Address: 2513 FM 646 Rd, Santa Fe, TX 77517, United States
Phone: +1 409-310-1464
Rating: 4.9
Services
- On-site services
- Online estimates
- Repair services
- Appointment required
Categories
- Electrician
- Air conditioning contractor
- Electric generator shop
- Heating contractor
- HVAC contractor
- Insulation contractor
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-08-19 - Rating: 5)
On the Way is the ONLY way. Not only do they get a professional out expeditiously, but their quality of work and fair pricing is amazing!! My plumber, Kevin E. Was very knowledgeable, as well as professional and patient. I had a leak in my Kohler spigot that needed a hard to find part. Kevin searched locally until he found the part, now obsolete. If you are looking for honesty, excellence and fair pricing then On the Way is your go to. -
Review 2 (2025-01-06 - Rating: 5)
Got both AC and plumbing. Both were great services, and done as quick and professionally as possible. Our plumber Lee was great, took them very little time to get our new water heater and toilets installed. -
Review 3 (2024-12-31 - Rating: 5)
Justin and Lee solved an issue we had been having for the past 4 years. They were fast and efficient. We cannot recommend them enough! -
Review 4 (2024-09-13 - Rating: 5)
~>I like simple. This was easy. Good decision. Fair prices. Knowledgable. Will refer. 5 stars.I called and they were ON THE WAY. Thank you Jason. Dominic got to us on time and he was respectful. It was good that he showed me the problem and didn’t just tell me (that really matters to me). He didn’t take long either , he double checked everything, we paid, it was cool. -
Review 5 (2024-11-06 - Rating: 5)
On the Way Plumbing & Electrical was fast, efficient, and fixed several electrical issues. The tech was definitely knowledgeable and fixed a non-working outlet. He figured out that another outlet was wired incorrectly and even checked other outlets for safety. Im very pleased with the service. -
Review 6 (2024-10-04 - Rating: 5)
Very professional, relayed each step needed in problem solving outlet issues.Solution found and remedies completed same day.Cleaned up the mess created and restored my living room the way they found it.2 man crew was excellent and extremely informative and polite. -
Review 7 (2025-01-04 - Rating: 5)
On he way plumbing were awesome. They were very professional and explained the situation to my satisfaction. They offered a sound treatment plan and worked onthe finances. -
Review 8 (2023-12-28 - Rating: 5)
Josh and Dan came out to do a big electrical job on my house and they were fantastic. It’s very obvious they take pride in their work and in the customer service they provide. We were very happy with the work and both Josh and Dan took the time to explain the process and answered all of our questions. I will definitely be recommending On the Way Electric and using them for all of our needs. -
Review 9 (2024-11-26 - Rating: 5)
Jacob has been absolutely amazing. He has came out to both of our emergency house calls for our rent house. He is very knowledgeable & does everything possible to save you money but also fix the problem. He communicates well between us & the tenants. We will continue using OTW because of him. -
Review 10 (2024-08-15 - Rating: 5)
On time and professional, found the issue and repaired it quickly!This is the third time in one month On the Way AC Plumbing & Electrical has been able to repair the issues in my home.Thank you so much and Joshua did a great job. I am really happy with everything.I would highly recommend if you have plumbing,or electrical issues call this company. -
Review 11 (2024-11-28 - Rating: 4)
On the way sent a tech who I like. But the area he worked on specifically that part broke after a visit and the drain pan leaked water down my 2nd story wall onto my first story floor. Although it was a huge inconvenience the company accepted responsibility and repaired the job to the correct measure. Things don’t always go as planned and we together fixed the issue the CORRECT way! -
Review 12 (2024-12-03 - Rating: 5)
Zeke and Michael were amazing! Got right down to the electrical problem, which wasnt easy, and tested and fixed every outlet as needed- inside and outside. Reasonable too. Would highly recommend them! -
Review 13 (2024-03-17 - Rating: 5)
Our technician arrived promptly. He was kind and considerate. Since it was Saturday afternoon he was accompanied by his well behaved son who was delightful. He needed parts but finished the job just in time for us to host friends in a Bible lesson. It was perfect. I can’t thank you enough! -
Review 14 (2024-12-20 - Rating: 5)
On The Way went above and beyond when installing our water heater. I called in the morning & they arrived right away. Installation was very professional, they answered all my questions and were extremely courteous. -
Review 15 (2024-10-30 - Rating: 5)
On the way Electric came through yet again following the purchase of our home. There were some issues stemming from our home inspection that needed to be completed to ensure electrical safety. Had GFCI outlets installed in the kitchen and bathrooms, junction boxes added to ceiling wiring, cut off and wiring installed on the water heater and 3-50 amp RV hookups to our shop. The electricians worked hard and did a great job. Would recommend to anyone! Thank you guys! -
Review 16 (2025-01-03 - Rating: 5)
This is the only company I know will give me the best they have to offer in service.Kevin in particular has always been straight forward and honest in our dealings -
Review 17 (2024-09-16 - Rating: 5)
On The Way was on-site less than one hour after calling in our problem. Jason and Micah repaired our 2” water main, which had a leak. Both were very courteous and professional. Can’t say enough good about this local business. -
Review 18 (2024-07-17 - Rating: 5)
We had the pleasure of working with Josh S (electrical) and Cody (AC) from On The Way AC & Heating, and we couldnt be happier with the service they provided. They were incredibly kind and prompt, arriving exactly when they said they would. Both Josh and Cody demonstrated exceptional knowledge about our issues and took the time to explain the solutions in a way we could easily understand. They followed through on everything they promised, leaving us confident in the work they completed. Highly recommend their services! -
Review 19 (2024-11-27 - Rating: 5)
I called On The Way Plumbing spoke young lady very awesome and helpful she sent a tech out sorry cant remember his name but he was awesome very professional they can highly recommend and I agree I would use them again and I highly recommend too thank you for getting it taken care in fast manner yall are awesome 👍 -
Review 20 (2024-11-16 - Rating: 5)
Had a generator hookup installed on my natural gas line. Service was quick and very reasonably priced. Gave me exactly what I asked for, didn’t try to upsell. Would highly recommend. -
Review 21 (2024-08-23 - Rating: 5)
Kevin came and changed our garbage disposal. He was on time and very professional. Will definitely use On The Way for future plumbing needs.Update...Needed some water lines and a drain line moved for a new sink we bought. As per usual Kevin did a great job. He was there in a timely manner and got us fixed up. Professional and clean install. -
Review 22 (2024-10-16 - Rating: 5)
On the way has professional and friendly staff. I have used them multiple times to install lighting in my living room and hall way and will continue to use them with all my electrical and plumbing needs. Excellent service and affordable rates. -
Review 23 (2024-10-01 - Rating: 5)
Zeke did a great job. I called On The Way at 10 am and within 6 hours they were at my house fixing my mistake. Very efficient, very professional! -
Review 24 (2023-10-09 - Rating: 5)
Floyd was awesome to work with. He came out when we had a leak in out main line. He found the leak and gave me the options, within 2 hours i had a new water line into the house thats leak free. 10/10 recommend them. -
Review 25 (2024-10-04 - Rating: 5)
From the moment we reached out to OTWP we had a great experience! From the professionalism of Trinity in the office scheduling calls, to the above and beyond care and attention to detail Jason, our Technician provided. This is the second time we’ve used OTWP and we will reach out again as needed. Thank you for your work. -
Review 26 (2024-07-02 - Rating: 5)
Micah did a fantastic job replacing my outdoor faucets. He was very friendly & the price was fair. Faucets look great! I definitely will be calling On The Way for all my home needs. Highly recommend them! -
Review 27 (2024-08-16 - Rating: 5)
Kevin did a great job! He was very professional and polite and got the job done. Also he came out within one hour of my call. I have found my plumbing company! Thank you! -
Review 28 (2024-10-04 - Rating: 5)
The technicians are knowledgeable and professional. They fix things quickly and clean the area after install. Would highly recommend. Scheduling and payment are easy to handle using their electronic platforms. -
Review 29 (2023-12-06 - Rating: 5)
Installed a new 220v breaker box for our pump and blower motors. Second time I’ve used these guys and I highly recommend! Very quick and professional job! -
Review 30 (2024-07-04 - Rating: 5)
We had the pleasure of working with Cody, he was honest and upfront with my AC problems. I had a budget I couldn’t go over and he understood that. From the receptionist to the installers, everyone was very nice and respectful. Will be calling them for any AC issues I have in the future. -
Review 31 (2024-10-11 - Rating: 5)
Exceptional service from this company. I had them out for AC and Electrical work. Techs were super nice, on time and completed work better than expected. This company is a one stop shop for all home mechanicals. Highly Recommend -
Review 32 (2024-12-19 - Rating: 5)
Kevin was out here earlier than expected, located the problem and ordered parts.to be placed in soon. Service was friendly and prompt. We are pleased. -
Review 33 (2024-08-01 - Rating: 5)
We had an excellent experience with On The Way Plumbing. The night before our early morning flight for our vacation, we discovered water coming through our downstairs bedroom ceiling. On the WaY Plumbing was on site within an hour and had the issue promptly identified and repaired . This was our first experience using this company and we were very impressed and will definitely use them again. -
Review 34 (2024-10-06 - Rating: 5)
Cane in a sunday. Prompt and finished the job quickly. Did a great job Jason always very friendly and now I can say we have a new plumbing company for our work. -
Review 35 (2024-11-05 - Rating: 5)
Called about a clog and they were there just a few hours later. Super knowledgeable and very friendly! We will definitely recommend in the future. -
Review 36 (2024-11-13 - Rating: 5)
The staff arrived on time as promised. The work was excellent. -
Review 37 (2024-11-01 - Rating: 5)
I am so glad that I chose On The Way AC Plumbing & Electrical for our job in Santa Fe. Jason was very helpful and took care of our problem. We have also used On The Way for our needs in the Manvel area. Thanks again and hats off to Jason at On The Way!! -
Review 38 (2024-11-01 - Rating: 5)
It was great!Very quick fix on adding a breaker and running a separate circuit for our microwave. All of the dispatch and technicians make it a smooth process.Highly recommend. -
Review 39 (2024-06-14 - Rating: 5)
Josh has been so helpful & even came out to assist with an emergency request which was very much appreciated. The office staff is very polite & helpful as well. This has been an extremely stressful remodel and it’s great to have helpful contractors who will put in the time to make it all come together! Highly recommended! -
Review 40 (2024-12-03 - Rating: 5)
The service was excellent and the technician Kevin was very knowledgeable and knew exactly what the problem was and recommended a fix. The job was completed later in the day and all in well with our toilet!!👍😎😁 -
Review 41 (2024-12-03 - Rating: 5)
Called this morning about 9:30 and before 11:30 Kevin was here to access my plumbing problem. Unfortunately, it was a stinky situation which involved them working under my mobile home, but they handled it with dignity and grace. I highly recommend On The Way for your needs. They deliver! -
Review 42 (2024-10-22 - Rating: 5)
Outstanding, Outstanding, Outstanding! I cannot say enough about On the Way Plumbing. They are very professional and courteous company. Lisa contacted me first and scheduled an appointment for her team to provide me an estimate. Jason Axelson came out and he quoted a more than fair price. Afterwards, I qualified for a senior citizens discount. They were on time and stayed in contact via text, email, and cell phone. I highly recommend On the Way Plumbing, LLC. If I have any future plumbing issues, Im calling On the Way. Thank you, Guys. Bill Schmidt -
Review 43 (2023-02-10 - Rating: 5)
Ive worked with many companies; honestly have to say, this company impressed me.They were able to arrive early and had the project completed almost earlier than their original arrival time.The price was very fair. Theyre solid guys.A+ -
Review 44 (2024-03-12 - Rating: 5)
On the Way did a great job! Our technicians were quick, efficient, and got to work immediately. They were super friendly and communicated well with us. I called Monday evening and they were here early Tuesday morning to get it done. The communication was great and the process was explained throughly. The price was affordable too. I will definitely be using them again. -
Review 45 (2024-05-20 - Rating: 5)
They did an outstanding job tracing down an electrical issue. Both were very friendly, talkative, paid attention to detail, worked clean and professional. They are busy, so you cant get impatient on time lines and will reschedule if needed. I would definitely use them again for any electrical or plumbing issue we have here at the farm.Rise and Shine Farm and Ranch recommends 100%!J. R. Nolan -
Review 46 (2024-12-12 - Rating: 5)
I love this company very professional and like other plumbers they try to charge so much this company never try to charge me more I will never use another company againThank you On The Way Plumbing -
Review 47 (2024-01-30 - Rating: 5)
They arrived promptly, in fact called and could get to me a little earlier. Which was fine. Very reasonably priced. Extremely courteous and polite. Floyd explained everything to me in detail. Worked quickly and efficiently. I will definitely use them again if needed. I highly recommend their service!! -
Review 48 (2024-07-19 - Rating: 5)
They sent Jason over right away and he replaced our faucet that had broken off. His work was quick and efficient and the price was spot on! Very pleased! -
Review 49 (2024-07-03 - Rating: 5)
Josh and Michael with On the Way Electrical were outstanding! They went out of their way to get all of our projects done. Professional and personable. Definitely recommend On the Way! -
Review 50 (2024-05-03 - Rating: 5)
Extremely happy with the service and professionalism I have received. Before, during, and after the setup of my Generator they kept me in the loop as to what was happening and taken place if a issue came up. In my opinion I would highly recommend their service and I will continue to use them as my go to. Thanks again Ronnie for a job well done! -
Review 51 (2024-05-27 - Rating: 5)
Had was amazing! He was determined to find our plumbing issue and went above and beyond to help us fix it! He did a great job cleaning up even though I told him to not worry that I would do it, but before I knew it everything was cleaned and put away so nicely. Highly recommend. -
Review 52 (2024-09-13 - Rating: 5)
Always quick and professional. Fair pricing, especially for emergency work. Well be using them when we are able to repipe the entire house! -
Review 53 (2024-11-27 - Rating: 5)
Very friendly and helpful. I woke up to parts of my home not having electricity the day before Thanksgiving and they sent someone to help right away. -
Review 54 (2025-01-08 - Rating: 5)
Great job. Here before scheduled. Got it fine in no time! -
Review 55 (2024-08-23 - Rating: 5)
Very nice people showed and explained everything to me that was going on with my plumbing, offered financing and got the job done quickly. Very professional will use them again for future needs and refer them to others -
Review 56 (2024-08-30 - Rating: 5)
I have used on the way for years. They are great at what they do. Everyone is always very kind, helpful, and knowledgeable. 10/10 will use again. -
Review 57 (2024-05-31 - Rating: 5)
Jason was great to work with. He accessed my plumbing problems and got it all fixed quickly. Very professional and easy to communicate with. Would highly recommend Jason and On The Way to anyone!! -
Review 58 (2024-07-02 - Rating: 5)
Are technician Randy came out the same day, he help diagnose the problem and give us a breakdown on what was going on. His help was amazing and will definitely request him again. Will definitely recommend “On The Way” to my friends and family. -
Review 59 (2024-04-03 - Rating: 5)
I busted a pipe under the toilet in our small bathroom. They came out and did an estimate and did the job right after that. Work was very professional and the plumber was very friendly and efficient. Will most definitely use them again over any other plumbing service around. Thanks again for the great work. -
Review 60 (2024-03-28 - Rating: 5)
Very professional and friendly! Micah was very quick and explained everything to me! This is my second time to use On The Way. Always a great experience! I highly recommend!Honest, dependable service at a great price! Thanks again! -
Review 61 (2024-08-19 - Rating: 5)
Always a great experience with On The Way. Chad has been to our house multiple times for plumbing issues and he is awesome! -
Review 62 (2024-04-24 - Rating: 5)
Jason did a phenomenal job for us. He was able to diagnose our issue and worked to get a water damage team out to us quickly. Super appreciate his help. He was prompt and personable. Highly recommend him and this company. -
Review 63 (2024-05-07 - Rating: 5)
Kevin Ellis installed two toilets. He arrived a few minutes early and installed themin approximately 1.5 hours. He cleaned up the mess and hailed off all the boxes and old toilets. He did an excellent job. I would highly recommend Kevin and On the Way plumbing. -
Review 64 (2024-02-17 - Rating: 5)
Great service! Our home warranty sent out a different company 3 times, and they couldnt get the job done. I called On the Way, they let met schedule a time I wanted, and sent Ashton. He assessed the problem, figured it out AND fixed it same day at a reasonable rate, all quickly and same day. He was also polite and communicated well. I definitely recommend Ashton and On the Way! -
Review 65 (2024-06-29 - Rating: 5)
Punctual, educational, and great service! We needed a plumber after hours; they were here within an hour. They diagnosed the problem and fixed it. We had a great experience! -
Review 66 (2024-12-22 - Rating: 5)
Jonah was Quick and efficient As well as very professional Will definitely Recommend this business -
Review 67 (2024-11-27 - Rating: 5)
Quick response. Up front with details. Great communication. Would definitely recommend. -
Review 68 (2024-02-15 - Rating: 5)
We want to give a huge shout out to On The Way A/C, Plumbing, & Electrical. They came out to diagnose and fix an a/c issue, we were scheduled super fast, Cody showed up early and found the issue immediately. He followed up with us this morning to make sure everything was working perfectly and let us know to call him with any questions we have. He also gave us an estimate for adding insulation that was half of other estimates weve gotten. They definitely have our business going forward, we cant say enough good things. -
Review 69 (2024-07-19 - Rating: 5)
Chad did a great job, very quick and reasonable!! I was completely comfortable the entire time. Definitely recommend!!!! -
Review 70 (2024-03-26 - Rating: 5)
This was my 1st time using On The Way Plumbing and will use them again. The office worker Trinity was very helpful and courteous. She was very detailed with information and made me comfortable. The Tech was prompt in getting the estimate for job. Thank you both for your great work!!! -
Review 71 (2024-05-06 - Rating: 5)
We needed a hot water heater installed. We had left two voice messages for a plumber we had previously used and never got aresponse back after several hours. I called On the Way and they answered the phone promptly and scheduled us for today between 3 and 6 pm.. They came earlier and was finished before 2pm. Very pleased with the installation and the promptness with which they responded. Will definitely use them again. -
Review 72 (2024-12-11 - Rating: 5)
Mike was very professional and the estimate he gave us was fair enough. Thank you! -
Review 73 (2023-03-10 - Rating: 5)
Professional staff, on time and affordable!The employee explain the work which needs to be performed. All costs are explained before the work is done. -
Review 74 (2024-10-16 - Rating: 5)
Clear and precise communications via text and phone. On time service, EXCELLENT! Follow up, EXCELLENT! WORKMANSHIP, EXCELLENT! Emailed receipt. -
Review 75 (2024-06-21 - Rating: 5)
Bought a Generac generator from OTW. Excellent permit, installation, start-up and owner orientation. Quality company with quality people -
Review 76 (2023-10-16 - Rating: 5)
Wow! Amazing service and on time! Explain everything and provided me with a teacher discount! Jason is the best! -
Review 77 (2024-03-23 - Rating: 5)
Micah and Chad were amazing 👏 they are honest and know what they are doing . They did thier job and triple checked everything before leaving to assure me it was done correctly!They where very informative and very helpful in solving our plumbing problem! I would highly recommend them and ON the way plumbing LLC To all my family and friends with no hesitation! Thank you guys for your hard work and honesty! -
Review 78 (2024-12-27 - Rating: 5)
Great job on time thanks thanks Lee and Jonah for a job well done -
Review 79 (2024-06-07 - Rating: 5)
Fast and efficient. My house was built in the 50s and the toilet is dated june 1950. He said it is still in good shape and fixed it at a very reasonable price. I am well satisfied -
Review 80 (2024-07-03 - Rating: 5)
Randy was very kind and listened to my concerns! He targeted my issue and didnt force any added costs on me! We will be requesting him again! -
Review 81 (2024-11-22 - Rating: 5)
They were quick, professional and did an amazing job unclogging our pipes! -
Review 82 (2024-11-21 - Rating: 5)
I have used them numerous times lately and can only say AWESOME service. Zeek is totally a dream come true!! Electrical problems found and fixed. My go to one stop repair folks. Cant go wrong. -
Review 83 (2024-02-18 - Rating: 4)
First- excellent callback response and messaged alert on arrival timeMichael was a very polite, prompt individual who patiently explained issues to me and worked in my behalf to help fix the problem. I appreciated that his boss stopped by to check on his progress and offer assistance which was unnecessary because Michael had it under control.I am in that group of seniors that lives on hard earned fixed income and things are all expensive to me but the professional demeanor and respectfulness softened the bottom line! I highly recommend On the Way and have already mentioned to my friends all of the above. -
Review 84 (2024-09-03 - Rating: 5)
Bless this man that came over and fixed my stuff.. LITERALLY in one hour he did it. 10/10 of a great experience -
Review 85 (2023-10-04 - Rating: 5)
First time to use them, and they were able to come within 24 hours, sent text message reminders to me, the service guy called twice to make sure what issues, so he could bring exactly what he needed in order to make only 1 trip. They sent me a map of where the technician’s location, and a picture of him so I would know who was coming. He was Super nice, explained everything beforehand, he finished in under 35 minutes, and they deserve the highest rating you get. Even the girls in the phone wer polite and very helpful and kind! They did Water heater repairs not an installation. Thank you, Kevin Ellis, appreciate you!. -
Review 86 (2024-04-24 - Rating: 5)
I had a fully blocked bathtub that snaking didnt work at the tub level for some reason. He kept hitting a solid blockage. We were fixing to have to use a camera but he spoke with another plumber and they suspected what they were hitting in this old house and pipes. He went on the roof and snaked it and cleared it immediately. Water has never drained so fast. Yes I am thrilled right now that it wasnt something more serious. Everyone was so kind and professional at this company. I knew they would do what was only needed to be done and not upcharge me for things I didnt need. As a single disabled woman I felt safe and comfortable with this company. I was even texted a picture of my plumber and license plate number of the van he was in.Top notch company!Thank you! -
Review 87 (2024-08-11 - Rating: 5)
Micah didn’t give up and finally figured out issue and was able to unclog shower drain! And it was a puzzler! Good work👏 -
Review 88 (2023-12-20 - Rating: 5)
I want to share my testimonial of what an exceptional experience I had with Josh who helped me with an electrical issue. Having an older house, it was not immediately apparent what was causing the issue, but Josh spent the time to diligently track downed isolate the cause of the issue. Once identified, he quickly made repairs while explaining everything along the way. I would definitely use this company again based on my experience with Josh alone. Thanks OTW! -
Review 89 (2024-07-26 - Rating: 5)
Great service. Great price. Excellent and friendly plumber. Will definitely use On The Way again. -
Review 90 (2024-09-25 - Rating: 5)
No problem prompt and had it fixed fast, will surely use again. -
Review 91 (2024-04-03 - Rating: 5)
Micah was great. He was able to come earlier than our scheduled time and was able to do the repairs needed and let us know what to should we have the problem again. I will definitely call again for future needs. -
Review 92 (2023-07-19 - Rating: 5)
We had been having issues with our AC and were told it may be electrical. We contacted On the Way out of recommendation from the town page and I have no regrets! The lady that answered was courteous and helped me schedule an appointment. And a few days later Josh called to let me know he was on the way and what I should expect of his visit. He was very friendly, professional and took the time to explain his findings and the solution. He mentioned that if he did not have the part we needed, he would return later that afternoon to fix it. Thankfully he had it and went to work right away. It looks like that resolved our issue because it has been a week and we have not had any problems. I am huge on customer service, and Josh went above and beyond. For any future issues, I will be using them again for sure! Highly recommend! -
Review 93 (2024-06-21 - Rating: 5)
Jason was prompt and professional. I had a rather complex shower install but he took his time to explain and bring in the right professionals to solve the problem. Nice service! -
Review 94 (2024-02-06 - Rating: 5)
Jason and Chad (?) stopped by to help me with my shower situation. Very pleased how the meeting went and all will be fixed very soon. This is a wonderful company to work with and I certainly will be continuing to use On The Way for all my house problems. Thank you Ronnie for running such a great local company. -
Review 95 (2023-08-30 - Rating: 5)
Floyd and Kevin saved the day for my family and I. Our water supply was switched to a new municipal water line and our house was filled with plastic shavings, plumbing glue, sand, gravel, and other debris. They were able to bring clarity to the situation, identify the problems, and clear all of the lines in our home. They were professional, on time, within budget, and exceeded expectations. Our situation was stressful with the city and third parties involved. We were so thankful to have their help. We will 100% call them again next time we have a plumbing issue. Cannot recommend them enough. 5 star service and two thumbs up from the Jack family. -
Review 96 (2022-12-30 - Rating: 5)
Great company! Very responsive. Scheduled for next day, messaged me to let me know they were coming, they have an app to track location of tech so you are ready. Courteous technician, excellent pricing, and prompt repair. Visual inspection of repair is perfect install. Having them come back to do a full security cam install and was quoted very fair price comparable to other quotes I got. -
Review 97 (2024-06-06 - Rating: 5)
Always love the knowledgable service of on the way! Employees always go above and beyond. Besides fixing the problem with my toilet, the plumber fixed and readjusted all that had been originally installed incorrectly. Thank you. -
Review 98 (2023-11-13 - Rating: 5)
Brandon and Steven showed up to install a dimmer switch in my kitchen. They were very professional, respectful and answered all my questions. They did a phenomenal job and knew their work. I am definitely doing business again with this company. Thank you Gentleman! -
Review 99 (2024-04-09 - Rating: 5)
Absolutely amazing work this morning by Josh. We had a breaker issue with our coolers, and Josh worked diligently and swiftly to fix the problem. This is the only company I would recommend for Electrical issues. 🙏 -
Review 100 (2024-08-20 - Rating: 5)
Jas9n with On the Way Plumbing is excellent. We will continue to use.them for our plumbing needs. -
Review 101 (2022-12-30 - Rating: 5)
They were a little more expensive but the two gentlemen that came by were amazing. My husband was home when Jason and his electrician came by to look and give us a free estimate. They were helping us get our hot water running as we had no hot water for a few days.We had issues with several things but they still managed to help us and we’re patient our needs. We are so thankful and loved their service. If I could ask for them again I would! They were awesome! 10/10 recommend and will be coming back if I need anything further!The lady who answered my phone call was super respectful as well!Thank you On The Way Plumbing! -
Review 102 (2024-05-21 - Rating: 5)
Micah was very patient and thorough and explained different options that were available to us. We highly recommend him for all your plumbing requirements. -
Review 103 (2024-05-28 - Rating: 5)
On The Way plumbing sent Jason to replace a wax ring and install a new faucet. Jason was a true professional and craftsman!! I would recommend him to anyone. -
Review 104 (2024-02-27 - Rating: 5)
Very happy with On The Way Electric! Works was fast and price was very reasonable! Ashton is polite and professional. Will definitely be using them for all projects! -
Review 105 (2023-06-13 - Rating: 5)
The tech ran a little late for the appointment, but apologized when he got here and explained that he’d been in a customer’s attic. I felt bad for him since it was a hot day! He fixed my leak, cleaned out my drain and left no mess. He was very engaging and professional. Highly recommend. -
Review 106 (2023-08-30 - Rating: 5)
Brandon and his team arrived promptly after they noticed us. They were honest and accurate to their quote. The work was done well. My dad is so appreciative as well as the rest of our family. Thank you so much -
Review 107 (2023-11-09 - Rating: 5)
Our water heater went out and in less than 24hrs we have a new one and the water is hot!!! Highly recommend! They are professional, fast, and great communication. Very smooth process - will never call anyone else! -
Review 108 (2023-12-04 - Rating: 5)
Floyd was very nice, courteous, and professional. He fixed our issue and knew exactly what was wrong and cleaned up after himself. I recommend Floyd and On the way. Great company! -
Review 109 (2024-03-02 - Rating: 5)
I just want to say that I was so happy with the service. They were able to come out same day, I was explained everything that needed to be done and why, they came equipped with the material needed, and overall was just very kind and helpful. -
Review 110 (2024-03-04 - Rating: 5)
I have always had excellent service with thisCompany. They installed my Generac a couple years ago and I had them out today for regular maintenance. Ashton was meticulous in servicing/ cleaning my generator, and fixing the wifi. -
Review 111 (2023-07-17 - Rating: 5)
I just had On the Way come out to quote repairs for several items that were found on my inspection when I purchased my new home. Joshua S. got here right on time, which was a great start. Not only did he diagnose and show me how they would fix these items, he went out of his way to check the entire house and found a grounding issue for my house! This could have been disastrous for us, but because he wanted to give us peace of mind that everything would be done right, he possibly saved us from a potential problem down the road. We are going to make sure to use On the Way for the repairs he recommends and will be scheduling this to be completed soon. I appreciate the quality work that Joshua and the On the Way team are putting out there and its good to know theres a company in Galveston County that is taking care of people! -
Review 112 (2023-09-28 - Rating: 5)
On the Way Plumbing has exceeded my expectations. Kevin gets it done fast, professionally and well. I am so happy to use them again.Update: I had On the Way out again to install a new water heater. The plumbers, Kevin and Jason, and the electrician, Ashton, did fantastic work. I was very pleased with their attention to detail, quality, and timeliness. I love the text letting me know when they are on the way! I wont use another company for plumbing and electrical. Happy customer! -
Review 113 (2024-01-03 - Rating: 5)
Dishwasher stopped receiving power. Ashton found the problem and fixed it as simply and quickly as possible.Pricing is fair and both times I’ve had On the Way out I can trust they’ll take care of the job the right way for a fair price. -
Review 114 (2023-04-05 - Rating: 5)
Showed up on time and did a good job retrofitting my kitchen fluorescent light fixtures with LEDs. Price was reasonable. Thanks! -
Review 115 (2024-09-20 - Rating: 5)
Professional, Courteous, and Knowledgeable!!! Give them Call and try them out. My AC went out yesterday evening when I got home from work. I called them when they were about to close, and they sent someone out right away.Thank goodness it wasnt a major issue, but it was an easy fix. Now Ive signed up with their Yearly Maintenance Service Plan for which they (Randy Carr) came back out TODAY to service my AC system. My next-door neighbor used them to install a new AC unit, and they were very happy and impressed and that is why I called them. You wont go wrong. Thank you On The Way AC and Heating LLC!!! -
Review 116 (2024-01-23 - Rating: 5)
Ashton did a great job finding our electrical issue. It was a difficult issue with an outlet touching the metal box causing the breaker to trip. Thank you for resolving several issues found while troubleshooting. -
Review 117 (2024-09-11 - Rating: 5)
The guy that came was knowledgeable and did what he said he was going to do. I recommend them -
Review 118 (2023-10-18 - Rating: 5)
Although the original complaint had resolved itself, the guys were more than generous to help with another long standing issue I had. They were very helpful and patient with me. I will definitely use this company again. -
Review 119 (2023-10-19 - Rating: 5)
Josh and Steve arrived prior to their estimated time, 8:30 AM and started working immediately. Since no power we left for several hours and came back around 3 PM, as they were finishing up. The new fuse box looked great and once TNMP came and turned power back on we back in business.I definitely recommend On the Way for your electrical needs. -
Review 120 (2024-07-22 - Rating: 5)
Quick, friendly, and so knowledgeable! This is our second time having them out (not for the same reason) and they are so reasonable. -
Review 121 (2024-03-05 - Rating: 5)
I met the leadership of On the Way at a recent Galveston County event via another business owner (Galco Hardware). Support local small business!Communication was constant throughout, answered our questions and the service was completed as requested.We will be using them again for additional services.Guy Miller -
Review 122 (2024-05-01 - Rating: 5)
This company did absolutely an amazing job. They did it in a very timely manner, and these guys was very professional! I would highly recommend this company. -
Review 123 (2023-12-21 - Rating: 5)
On The Way responded very quickly! Floyd was amazing, very nice and respectful! Ran into a small snag, but he was able to fix everything! Thank you Floyd for your hard work.Thank you for the reply, but my name is Angel, not Jamie! -
Review 124 (2023-10-04 - Rating: 5)
Jason showed up early….that’s sooo good when u have no water! Kevin came a little later. After crawling under our muddy house - digging out pipes that came apart - they were great. Fixed the problem & even took photos to alert us to potential pillar issue (house is raised 3’ on pillars).Am so glad GWR referred us to On the Way & the comfort knowing all was handled quickly & without hesitation by such professionals who must have huge cleaning bills!Will definitely tell everyone what a good responsive company you are. -
Review 125 (2024-01-30 - Rating: 5)
Floyd was early and took the time to go back to the shop to get the right equipment. He was able to clear the drain quickly and efficiently!! Will recommend to my friends! -
Review 126 (2023-09-20 - Rating: 5)
Very professional, prompt, and overall great people. Fixed my issue with my breaker box swiftly with no problems! As a new home owner they are going to be my go to guys in the future! Joshua and Steven were great! -
Review 127 (2024-01-10 - Rating: 5)
Called On The Way for a bad breaker. They were here within an hour! Very personable tech (I forgot his name tho). Swapped the breaker within just a few minutes. Highly recommended!! 5-Star -
Review 128 (2022-09-14 - Rating: 5)
Ive had really good experience with their electricians. When I build my home, my previous electrician left the rough in unfinished. I called On the Way and they came to help me right away. It was a big job and they handled the permit and inspection very well. They took care of it from the start to finish. It was a stress free experience for me. Everyone I met was very polite. When I called them for a small work in my garage, they handled it with care and speed just like a big job.They are very fair with their pricing. But with the quality of their work, its a great deal. Their quote was a lot less than other company by 5-10k.The owners are so nice and honest. Theyre in business helping others. I rehab homes and Ive gone through so many contractors. I never speak highly of any of them but On the Way electricians are exceptional. Youll be glad you call them -
Review 129 (2023-08-31 - Rating: 5)
Yes I called them they were able to dispatch a text the next day. He was nice and helpful.He told me what the problem was.He left to go do another job.and came back.Joshua and Steven work on getting my power back to the area that I need.They had a good personality and friendly.I would call them again with my home issues. -
Review 130 (2024-11-25 - Rating: 5)
Very professional friendly and speedy. Good work done -
Review 131 (2023-08-03 - Rating: 5)
Needed custom work done and Joshua Smith was a knowledgeable electrician who not only gave me a fair quote for the work but took the time to explain every detail of the work he was going to do. All of the work he did was professional and very aesthetically pleasing. definitely not an amateur job.Virgil Robinson came out for just a quote and immediately noticed something wrong with my A/C system (installed by Home Warranty) and was gracious enough to let me know something could be done about it even though the Home Warranty person said it is what it is. nothing i can do (for a high pitched noise coming from the blower)he then proceeded to give me the annual spring tune up and an estimate for my air return relocation. these guys are very professional and thorough. 10/10 would recommend.i just had plumbing services done Kevin Ellis and Jason Axleson. Again, these employees are very knowledgeable and took the time to let me know every possible scenario with my washing machine drain system. His diagnostics were thorough and left me at ease knowing his repairs were final!This company is not only local, but has time and time again responded quickly and been very professional. 10 out of 10 recommend. -
Review 132 (2023-07-25 - Rating: 5)
I called Josh to see if he could squeeze me into his schedule to repair some faulty electrical work on my air conditioning unit. He took me as an add-on for the day, arrived when he said he would, isolated the problem, and repaired it. Josh not only ensured that the electrical setup was repaired appropriately, but he also enhanced the wiring configuration to prevent future issues. He takes incredible pride in his work, and rightly so. I have no hesitation recommending Josh for any electrical work, and I actually have booked his services for some additional electrical issues we are experiencing. -
Review 133 (2023-03-12 - Rating: 5)
Chad and Tim were amazing. Incredible, professional, and hard working. They came in late and worked to help us in the best way possible. Highly recommend their services. Thanks Chad and Tim for all the work you put in, we really appreciate it. A+ service. -
Review 134 (2023-06-28 - Rating: 5)
My husband and I got 3 new outlets in the garage and new led lights in the kitchen. Brandon and Ashton did a great job, above and beyond what we expected and what we had originally planned. They made everything look great too. -
Review 135 (2024-02-29 - Rating: 5)
We had a pipe freeze and burst on a holiday weekend. They were the only ones who could see us same day, and had everything fixed in an hour. Really exceeded our expectations. Service from dispatch to plumbers were excellent. Great communication and updates when they knew they were running late. We’re so thankful we found them, and will definitely use them again! -
Review 136 (2024-02-21 - Rating: 5)
Ashton did a great job was quick and thorough and explained everything he was doing. Would definitely recommend him and your services. -
Review 137 (2024-05-01 - Rating: 5)
The best in the business, PERIOD!!!!!!!!!!!!The Owner and all the staff are truly amazing. They gave an honest competitive quote and they performed the job exactly as quoted on time and on budget...Thank you so much On The Way. -
Review 138 (2022-12-16 - Rating: 5)
We had our generator worked on and where another company came out and told us we needed a new one, these guys were diligent to find out what the problem was. We appreciate them sticking with it and finding the problem. Very professional and very nice. Give these guys a try next time you need something fixed. They do a number of different things. Doug and Art did a great job for us!! -
Review 139 (2022-12-30 - Rating: 5)
From the time I made my first call to the job being completely done was one hour and 10 minutes! The master plumber that arrived said it was all in good timing, but I felt like they were just really trying to help me out as fast as they could since I had water coming out of the faucet in the backyard. I couldn’t ask for a quicker response, wow! I would definitely recommend On The Way and will definitely call them again if any other problems arise! -
Review 140 (2024-10-23 - Rating: 5)
They are super professional and really good at their job! -
Review 141 (2023-05-04 - Rating: 5)
I found this company through a neighborhood Facebook page and am so glad I did! I had various jobs (electrical, plumbing, and HVAC) that I needed done at my business. I love the fact that I could have one company come out and do all of the work. I’ve had to call a few times, due to coordinating on my end, and every person that has answered my calls has been very friendly, knowledgeable and extremely helpful! The Guys that have come out have been just as helpful, friendly, efficient and respectful. If I ever need work done in the future I will definitely be calling On The Way! -
Review 142 (2024-11-08 - Rating: 5)
Jacob Jason and the crew were Professional and on time!The technician said the job wasn’t complete until he left the work area cleaner than when he got here !Thanks again Jimbo -
Review 143 (2024-02-20 - Rating: 5)
Jason was able to respond early. He was very professional and did an excellent job. On The Way Plumbing is a top-notch company and I would recommend them anytime. -
Review 144 (2024-12-04 - Rating: 5)
The technician, Mike was prompt, knowledgeable, courteous and quick to complete the job. -
Review 145 (2024-08-19 - Rating: 5)
Came out within hours. Very professional. Good service. -
Review 146 (2023-12-09 - Rating: 5)
Very professional and did great work. What a very nice company to deal with, they were accommodating to our schedule and I will not hesitate to refer them to my family and friends. -
Review 147 (2024-05-15 - Rating: 5)
Micah did a great job! He was honest and straightforward which I appreciate as well as fast in diagnosing my issue -
Review 148 (2023-08-19 - Rating: 5)
Called On The Way Plumbing Co late on Friday after another company failed to show or call to cancel. Having a party next day and had a plugged toilet. They responded promptly and came out within hour of my call. Texted their ETA and a way to track their position. Tech was professional and informative regarding the fix and completed the job promptly. Cost was fair. We have a new plumbing company from now on. -
Review 149 (2024-09-19 - Rating: 5)
Josh is a great guy and an excellent electrician. He was on time and had to move a lot of heavy stuff to reach all my outlets. He was very good at putting my things back and cleaning up after. He was great at explaining everything. Will definitely use On The way again and will look into using your plumbing and AC services. -
Review 150 (2022-03-30 - Rating: 5)
Definitely go above & beyond to help their customers. I had contacted many people. I was referred to Ronnie, the owner. I told him what was going on & his team was out to get me fixed up. on the way was the best, out of every company i had out & spoke with. Honest, professional, very responsive. If you need pros, call on the way! Their team is amazing! I am loving my new AC system. -
Review 151 (2023-06-09 - Rating: 5)
Chad and his partner came out and helped fix my drain leak in the sink. Great all around guys and very helpful. They answered all of my questions and educated me what they did every step of the way. I will definitely keep them on my list for future incidents. Thanks -
Review 152 (2022-09-29 - Rating: 5)
I called to report the power to my kitchen light just went off. I called On The Way to help...and guess what....they were On The Way and on time! Art was very professional and explained everything he did. I appreciate the fact they got here so fast! I work in a kitchen and cant work with no lights! Job well done! Will definitely use their services again in the future! Keep up the good work!09/27/22..a/c stopped working..outside unit. Luke is the best! He checked it all out, fixed the motor/fan unit and charged it up with freon. Hopefully my electric bill will go down a bit and since it was really low on freon, i should feel cooler air now. Just in time for the cooler weather!Thanks On The Way and Luke for the professional manner in which you have handled my equipment the last 2 times you have been there! I vote for the owner to give that man a raise! Thanks again! -
Review 153 (2023-07-26 - Rating: 5)
I had Josh and Ashton doing some electrical work while I was away from the house and they stayed in contact with me and kept me updated throughout the day. They were quick and did good work. Highly recommend -
Review 154 (2022-06-28 - Rating: 5)
Ronnie and Luke are amazing!!! Our AC went out and they are here at 9:30 at night putting in a new one even after an extremely long day and a record number of calls. They were helpful the whole way through from helping us get the financing to getting the unit in all in the same day the old one went down. They were extremely communicative, friendly, and dependable. I will definitely be recommending this company to all of my family and friends!!! -
Review 155 (2024-08-07 - Rating: 5)
Third time using this company. I flip homes and on the way never fails me. Will keep recommending this company -
Review 156 (2023-11-13 - Rating: 5)
Jason from On the Way fixed our shower problem in main bathroom. He did a great job, quickly getting us in good shape. Great value. -
Review 157 (2024-01-17 - Rating: 5)
On the Way was exceptional! They were early to the appointment and fixed our plumbing issue quickly. We will use On The Way from now on. -
Review 158 (2024-12-18 - Rating: 5)
Fantastic and honest service! Highly recommend!! -
Review 159 (2023-11-03 - Rating: 5)
I have had great experiences with On the Way for both plumbing and electrical. They come quickly and exactly when expected. Their fees are also very reasonable. Highly recommend them. -
Review 160 (2023-10-16 - Rating: 5)
From the initial call to completion of the job it was a seamless process. The technician Kevin was very polite and professional. He explained everything he was doing. Im pleased with the new toilet installation. I will certainly use this company again and refer them alsoThank youLeslie Williams -
Review 161 (2022-03-18 - Rating: 5)
I am very impressed with this business! I called them at 8 am on a Friday to come look at my hot water tank. They came took pictures and measurement’s. Gave me a quote. They were back by noon and done and out in less than 2 hours. Job well done. I will recommend them to everyone. Very professional, knowledgeable. Thanks again -
Review 162 (2023-03-11 - Rating: 5)
I can’t say enough great things about On The Way!We purchased a home that had been remodeled with poor workmanship and we have continually used On The Way to repair plumbing and electrical.The guys are all very kind and professional. They do quality work at affordable rates and get work done in very impressive timelines!Our family highly recommends them! -
Review 163 (2023-02-03 - Rating: 5)
I had an amazing experience with on the way plumbing and AC. I spoke with Bailey and she made sure that they came out the very next day. Then Chad text me right away he said hed be out here by 11:30 on Friday on time very efficient very helpful and I will refer everyone to them.. and will call back if service is needed!!Rene Denny AKA Nana -
Review 164 (2024-02-15 - Rating: 5)
Dry professional, on time pricing was reasonable came after initial call three hours later, yes! Beat any home warranty I ever had. -
Review 165 (2024-07-13 - Rating: 5)
Josh from On the Way Electrical was thorough, friendly, and knowledgeable. We trust his work and he is always dependable. Were glad we have Josh to count on. -
Review 166 (2022-12-29 - Rating: 5)
By far the best a.c./heat company in this area. We originally worked with Luke about 3years ago for a.c. repair and we were so pleased with service/pricing that we turned to them when it was time to replace our whole HVAC system last year. Last week on Christmas Eve morning, our heater went out. I called them and Luke was at our home within a couple of hours. Within a few hours he got new parts and had heater working again. Warranty covered EVERYTHING-all parts and repairs. I highly recommend Luke and On The Way because they are on time, professional, knowledgeable, friendly, courteous, and offer competitive pricing.Most of all, THEY ARE HONEST and stood behind their work-even on Christmas Eve during extreme freeze. -
Review 167 (2023-03-14 - Rating: 5)
Spicket pipe was cracked / leaking. Team arrived within the hour to correct. Very professional work and Jason was great. Pricing competitive to other quotes. Highly recommend your services.Thank you again. -
Review 168 (2023-05-22 - Rating: 5)
I called to make an appointment and they had a time to fit me in the next day which happened to be a Saturday. Art was very professional and was able to take care of everything in a timely manner. I will definitely be using them for all of my electrical needs moving forward. -
Review 169 (2022-10-10 - Rating: 5)
I would definatley use them again! the guys that came out were super knowlagable and even with tough job they had to do they never complained and the final project looks outstanding! I would also like to add that the lady that took care of me on the phone was super nice and worked around my schedule to make the appointment for the estimate as well as getting the work done. I cant say enough good about them. Thanks again ! -
Review 170 (2023-11-29 - Rating: 5)
The guys were professional, and courteous. Explained everything before and during the service call. This was a much better experience than the last time. I will definitely recommend OTW and will use you in the future. -
Review 171 (2023-02-14 - Rating: 5)
James took out our old sink and replaced it with our new one and a garbage disposal, he was polite , super efficient and made sure to communicate every step! Recommend this business and James! Highly!!He had to come back to check a small leak, didn’t hesitate to make it here and make sure the job was complete! Again! Highly recommend James and On the way! -
Review 172 (2023-07-29 - Rating: 5)
Very responsive, customer service is top notchWe had a cracked thread on my main line to the house Mr. Ronnie (owner) and his technician Mr. Axleson came out less than 20mins after calling and fixed it in a matter of no time. The fact that the owner came also shows true pride in his company and to help his technician… will be using them in the future -
Review 173 (2023-12-29 - Rating: 5)
Brandon Ray was on time, courteous, and very knowledgeable about the job. He completed the work quickly, tested the system and cleaned up all trash. Im glad I called On The Way Electric. -
Review 174 (2024-03-06 - Rating: 5)
Josh and Ashton installed the wiring for my spa!Friendly guys and great customer service.Will definitely get future business! -
Review 175 (2023-10-27 - Rating: 5)
Thanks to On The Way for the quick response to check out my generator. Had a squirrel get bbq’d on a transformer this morning. Knocked my power out… generator came on like it should… 😂😂..it just didn’t want to swap back … they got here quickly and fixed the issue..Anyway… props to them… satisfied customer!! -
Review 176 (2022-06-24 - Rating: 5)
This company is amazing!!! Texas heat is no joke, they got me scheduled the same day. The Tech was so amazing informative and nice. Best part is they didnt even break the bank. By far the best price and service i have ever received. You are in good hands with this company. -
Review 177 (2024-09-08 - Rating: 5)
This company is fast and efficient. Jason is the best at what he does and goes beyond whatever is required to satisfy a customer. He gives personal attention and all the information regarding the product purchased and is available after the sale and installation. I trust this company to take care of all electrical and ac needs. I am a Very Satisfied customer!Mildred Poret -
Review 178 (2023-12-01 - Rating: 5)
Kevin was great he figured out what was wrong immediately and fixed it in no time. He did a great job and picked up after himself. Would definitely use On The Way again. -
Review 179 (2024-12-16 - Rating: 5)
Fast, efficient and reasonable! Highly recommended 👍! -
Review 180 (2023-05-04 - Rating: 5)
I called about my very slow-draining sink & they came out within the hour! (I know this may not be the norm, but yay for me!) Chad explained everything to me, & even though he ended up on my roof (!)*and* had to call in a second plumber, I still paid the price that he originally quoted me. I know for sure this was a good value, because I had called other plumbers that same day. Also, he advised me on how to maintain the work he did. He 👏🏻 cleaned 👏🏻 my 👏🏻 floor 👏🏻 when he was finished!!! I would definitely call them again. -
Review 181 (2024-07-15 - Rating: 5)
Michael was professional, and kept me informed on the progress. I would call again. -
Review 182 (2022-12-13 - Rating: 5)
Installed new hot water heater within 1 day of my call reporting problem with water heater. They came promptly and did a great job. The service technicians were polite and answered all my questions! There were no surprise added charges to the estimate that I was given. -
Review 183 (2023-05-24 - Rating: 5)
The service from the office and from the electrician who came out to investigate problems with electrical system were amazing! The electrician did an excellent job troubleshooting and explaining the problems he identified. Everything was up and running quickly and costs were very reasonable. I would highly recommend their services -
Review 184 (2023-06-29 - Rating: 5)
Jason showed up on time and was very professional. He showed me what I had done wrong, and educated me on what else I could do to improved my water heaters performance. I will definitely use Jason @ On The Way Plumbing Again! -
Review 185 (2024-05-16 - Rating: 5)
Josh was fantastic and much appreciated. He completed the job quickly and professionally without issue. -
Review 186 (2023-10-04 - Rating: 5)
Honest and helpful. Will use in the future if needed (hope i dont have to though)Update: I did use again in the future. The future was today when my toilet decided to break. Job complete and Im happy my toilet is in working order again! -
Review 187 (2024-01-24 - Rating: 5)
Service was incredible. Came fast, got the job done & excellent communication. Highly recommend!!! I worked with Jason. -
Review 188 (2021-03-31 - Rating: 5)
Very satisfied with the service!My house was not cooling appropriately.While shopping around, I was recommended to replace the whole a/c unit including furnace by another company with a very hefty bill attached to it. I felt like that was a lot with it being the first time I’ve had any kind of a/c issue or cooling problem, so I reached out for another opinion and so glad I did!Bedards was able to make it out within 2 hours of contacting them and had my current unit repaired and Freon replaced! It felt like an accurate and honest assessment and diagnosis. A true pleasure to see good and honest businesses still out there! Will definitely recommend to friends and family. -
Review 189 (2022-07-09 - Rating: 5)
Our AC went out due to a faulty breaker. Josh came out the same day. We have an atypical breaker, so he had to go the parts supply to get it. He showed us the AC information and how the original breaker was incorrect and he installed what was needed. I thought the same day service and outstanding service would cost a lot. I didnt. It was a very fair price. I would have paid that much or more somewhere else for less. Thats why we keep calling On The Way. Theyre the best. -
Review 190 (2022-10-21 - Rating: 5)
Jason was awesome from start to finish! We had to change our game plan quite a few times. However, he stuck by our side and adjusted to our plan and made it happen how we wanted in the end. Highly recommend -
Review 191 (2024-09-12 - Rating: 5)
Always show up when they say or earlier, knowledgeable and courteous. -
Review 192 (2024-03-20 - Rating: 4)
I was charged $550 more than the estimate without consultation or authorization before doing the extra work. In fact, when I was advised of the work being done, I was told there would be no extra charge. -
Review 193 (2023-06-02 - Rating: 5)
Jason arrived on time. He looked at all the possibilities to find the source of my leak. He found the problem and repaired it quickly while explaining everything and answering my questions. Would definitely recommend! -
Review 194 (2023-05-11 - Rating: 5)
These guys are great! Responsive, on time, professional and trustworthy!Immediately knew what to do and very easy to discuss options and outcome to someone not knowledgeable of gas meter items. Great folks! -
Review 195 (2023-05-23 - Rating: 5)
Amazing, quick service! Our technician was super knowledgeable and explained in a way we could understand what was going on with our plumbing. Great company, Ive used them for plumbing, ac, and electrical! Phenomenal on all aspects!