Superior Restoration

Located in San diego, California

Address: 16130 W Bernardo Dr, San Diego, CA 92127, United States

Phone: +1 858-723-0628

Rating: 4.9

Services

On-site services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-13 - Rating: 5)
I had a leak from a condensation line in my HVAC unit that created some mold in the garage. Ricky did a great job, removing it, scrubbing and preparing the area for reconstruction. He was attentive, conscientious, polite, and clean. I also interacted with, Jason, Grant and Nick(?). Everyone was professional, knowledgeable, and all had great communication skills.

Review 2 (2024-10-05 - Rating: 5)
A big thank you to Superior Restoration! Alex Cardenas was my project manager and Rachel Flojo was my project director.Alex was super communicative and would always keep me in the loop for updates with my project. He was able to have his team complete the repairs before the estimated time. I was so happy to work with Alex.Rachel was excellent with explaining what the process was to get insurance involved and even came to meet the insurance adjuster on the weekend! She took time on her days off to talk me through the process and still offered to help with insurance after the project has been completed.The General Manager Rich was awesome and I have worked with him twice now.Thanks so much Superior for a Superior Job

Review 3 (2024-10-03 - Rating: 5)
Superior Restoration project manager Alex Cardenas did a great job in completing our closet repair project ahead of schedule. Thanks too to Brian, the Project Director and the repair team. Highly recommended!

Review 4 (2024-11-11 - Rating: 5)
We are very pleased with our kitchen. Superior restoration did a wonderful job. And your crew was Just great, especially dealing with Dave , Eric, Amber and Rickey they were also helpful informative and very polite and we just are very pleased with the job they did. Thank you so much. We have a beautiful kitchen now.Beverly Hardy.

Review 5 (2024-11-08 - Rating: 5)
Eric was wonderful and quick! He did a great job fixing anything and everything I needed. Great work and speedy as well. Would definitely recommend.

Review 6 (2024-10-03 - Rating: 5)
They have been our savior for over 6 weeks. We had a huge water problem that they came out the same day and started remediation. They have been working steadily to re-construct our home and kept their word on everything they have promised. I highly recommend them for their professionalism & work integrity. Our home actually looks better than before.Thank you to the entire staff at Superior Restoration.

Review 7 (2024-08-14 - Rating: 5)
Although the reasons for restoration were not ideal due to mold in the Kitchen, Alex did a great job communicating with me throughout the process! The process started with Chris with Same Day Restoration and the merger with Superior Restoration was seamless. Both Chris and Alex were very professional and glad to have my kitchen back.

Review 8 (2024-08-02 - Rating: 5)
We have been really happy with the work that Superior Restoration has done, from start to finish everyone on the team has been responsive, helpful and excellent at their job. Their were some holes in the ceiling caused by the vibrations from the demo above and Superior took care of it to repair the damage. Eric, did such a great job to patch it up and match the paint, it looks perfect and cant even see the spots any more.

Review 9 (2024-08-08 - Rating: 5)
So appreciative of the entire team at Superior for their support and services during my leak issues. The restoration team was immaculate in their work and came out immediately to get the work started. After the remediation and for the construction portion, my project manager Alex Cardenas was always responsive and so helpful in supporting me through the process. Highly recommend Superior for any restoration needs!

Review 10 (2024-08-08 - Rating: 5)
Eric came in to repair my stairwell and bathroom that was damaged during demo of upstairs shower. He did an amazing job patching up drywall and paint. Looks like no damage was ever made. Thank you again.

Review 11 (2024-08-02 - Rating: 5)
We had the best experience working with Superior Restoration. Jason answered so many questions in a friendly and professional way, even before he knew he had our business. Jamie was the supervisor and arrived promptly to address all of our mitigation needs. He was also very friendly and patient with all of our questions and concerns. His staff, Jahbari, Alfred, Ricky were all very respectful and professional. They were careful not to track debris around the house and did an excellent job. I would recommend them to anyone who is looking for a prompt solution in a stressful situation.

Review 12 (2024-08-15 - Rating: 5)
Victor Pinado was the Project Manager to oversee the renovation of my kitchen due to water damage. Victor went above and beyond to ensure that the renovation was going well, he was very professional and knowledgeable. He was always available to answer my questions and concern. Victor thank you very much for a job well done.

Review 13 (2024-07-31 - Rating: 5)
Nick, Al and Jahbar were great coming in to demo my kitchen from the water damage of a pipe leaking. They were able to move things out and helped make the process so much easier. Really appreciate all their hard work.

Review 14 (2024-10-04 - Rating: 5)
Juan and nick were awesome... they were friendly, helpful, knowledge, and efficient in doing the demo and drying of my homes water damage. They set up the floor and room protection great as to keep my home clean and free of further damage.

Review 15 (2024-08-30 - Rating: 5)
Ricky and Jahbarie came to my house on as promised at 10am. They care very courteous and professional. They explained the work they were gonna do today, and answered all my questions. Very happy to have them working on my house.

Review 16 (2024-08-16 - Rating: 5)
I dont usually write reviews, but this one is an exception. Superior Restoration exceeded my expectations. Its tough to find a company that follows through on what needs to be done and when it will be done during the restoration process. After waiting almost a year for approval from the homeowners insurance claim agent, Superior was great at following up on the claim and keeping me updated. I want to give a special shout out to Anganette Ivy from the Billing Department, Bryan Block - the Project Director, Dave Strandt - the Project Manager, and to Hugo Rodriguez and Eric D. These Superior Restoration employees were always on time (or even early) for appointments, had a great attitude, excelled at customer service, and were one of the most dependable teams I have worked with in Restoration. I would highly recommend this team and company to anyone needing home restoration. They deserve more than 5 stars for sure! Extremely Happy Customer form Murrieta CA.

Review 17 (2024-08-16 - Rating: 5)
Eric is always an amazing worker. Hes hands down the best of the best. Hes attitude is the best, and very outgoing. Hes amazing at getting task done, and giving the customer what they want. 🫡🇺🇲

Review 18 (2024-08-03 - Rating: 5)
Nick and his crew were very efficient! They told us what was gonna happen step by step and what to expect. They also did all the heavy lifting! Would definitely recommend to my family and friends!

Review 19 (2024-10-04 - Rating: 5)
This company continues to give me outstandingCustomer service during this stressful time. Bernice I cannot praise enough with her professionalism and calmness always made me more trusting and comfortable a BIG SHOUT OUT TO NOAH JABARI VICTORTHANK U GENTLEMAN.

Review 20 (2024-08-29 - Rating: 5)
Excellent customer service! Professional, thorough and timely. Very happy with their work and communication throughout the process.Thanks Jaime, Henry, Caleb, Jacob and ed.

Review 21 (2024-08-13 - Rating: 5)
Amber in admin helped us tremendously with filing insurance and getting our insurance check endorsed by our mortgage company quickly. Thank you for your help

Review 22 (2024-11-13 - Rating: 5)
Ricky was great, he called to confirm before he came and answered all my questions.

Review 23 (2024-08-14 - Rating: 5)
Juan, Caleb and Noah did a great job with their work and communication

Review 24 (2024-10-04 - Rating: 5)
The neatest & most profession group of workers I have ever experienced. Everyone treated me & my husband with kind respect.