JES Foundation Repair

Photo of JES Foundation Repair

Located in Salem, Virginia

Address: 2033 Cook Dr, Salem, VA 24153, United States

Phone: +1 540-384-4224

Rating: 4.8

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Appointment required

Categories

  • Waterproofing service
  • Concrete contractor
  • Contractor
  • Foundation
  • Water damage restoration service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-07-05 - Rating: 5)

    Johnny Hunt & Aaron Trombley and the JES Foundation Repair Team,I wanted to take a moment to express my sincere gratitude for the exceptional work you all did on our recent foundation repair project. From start to finish, your professionalism, expertise, and commitment to excellence truly stood out.Aaron, your attention to detail and dedication to ensuring the job was done right were remarkable. The way you communicated with me throughout the process, addressing my concerns and explaining each step, made me feel confident and informed.The entire team’s hard work and expertise transformed our home. The water and humidity in our foundation walls are now hopefully a thing of the past, and we no longer worry about water seepage in our basement. The quality of your work speaks volumes about JES Foundation Repair’s commitment to customer satisfaction.Please extend our heartfelt thanks to everyone involved. We appreciate your integrity, reliability, and the pride you take in your craft. Our home is safer and more stable because of your efforts.Thank you once again for going above and beyond. We will gladly recommend JES Foundation Repair to anyone in need of your services.

  • Review 2 (2024-12-24 - Rating: 5)

    We had extensive foundation issues that needed remediation. We contacted JES Foundation Repair.JES sent a Certified Field Inspector who performed a complete interior and exterior inspection and recommended the repairs needed. Next, Foreman Rob Dye and Juan Alverez were sent to perform the repairs.They were extremely professional, fast, polite and hard working. They answered all of our questions and made the experience far less stressful for us. They even worked one Sunday and Christmas Eve to complete the project as fast as possible.We cannot be more pleased with the job and the professionalism the crew displayed.Don’t procrastinate with potential foundation issues. Our foundation was in stage 4 failure. Stage 5 is foundation collapse.We recommend calling JES for a free detailed inspection before it’s too late. We are glad we called.

  • Review 3 (2024-12-07 - Rating: 4)

    JES installed a sump pump in my basement for me. The crew deserves 5 stars for their professionalism and hard work. I am only giving a 4 star however because I feel like the company itself lacks communication and has bad scheduling. It has taken over a full month (Nov 1st to Dec 5th) to complete the job that should have been done in a week. They rescheduled to return multiple times and they kept cancelling on me, pushing it out longer and longer. They probably need to hire more employees to deal with all the work they have to do. The system looks great though.

  • Review 4 (2024-12-23 - Rating: 5)

    I was pleasantly impressed by the professionalism of JES. The lead time from our quote to the job was prompt and the crew had excellent communication. Miguel Rueda and Julian Newman worked hard to get significant work done in a short amount of time, very impressed with them 👌

  • Review 5 (2024-12-19 - Rating: 5)

    We had a service visit from Garrett Williams, and he was so helpful! Even though Ive had a hard time getting in touch with the rest of the company (and frankly some frustrating experiences that I hope will be resolved soon so I can change this review!), Garrett has been very responsive and thorough in answering my many questions. He is definitely a great asset to the company. Thanks Garrett!!

  • Review 6 (2024-09-12 - Rating: 5)

    Charles Byers and Reed Norvell did excellent work with the foundation pillars for my home. Highly professional, very accommodating, goes the extra mile for the customer. I have peace of mind about the stability of my home and the lifetime warranty that comes with their work. JES is highly recommended.

  • Review 7 (2024-12-10 - Rating: 5)

    The crew of Reed Norvell, Juan Alvarez, and Kenley Ussery completed the work efficiently and left the work area clean. Reed reviewed the planned work, identified cost, and how long the job would take before starting the work. Once into the job, Reed identified some changes that were needed to the planned work and discussed the options answering all of my questions. The change was scheduled and completed the next day. Once the work was done, Reed walked me through a summary of what had been done. Great work crew with an amazing work ethic. Very pleased with the work and communications.

  • Review 8 (2024-12-06 - Rating: 5)

    I was having moisture issues in my basement. I scheduled appointment. Jes showed up on time and carefully inspected the damage. I had stage 2 wall failure. I scheduled appointment to get it repaired. They called and moved appointment up. Then 1 day before canceled it. The work was done when originally scheduled, so I have no problem with that.When Reed Norvell showed up, he and his crew did a great job. It was evident from the beginning that he had been well trained. Reed took charge and instructed his crew with ease and precision. He did his best to protect my stuff from being covered with concrete dust. He was very kind,. He knew I was sick and offerd to pick us up lunch. When the job was done, they cleaned up. I appreciate the effort because I realize foundation repair is a noisy, messy job.I am not normally comfortable with workers in my house. Reed made me feel at ease . I even fell asleep amidst all the noise.It has only been a few days since job completion, but Im confident that I will have no more moisture issues.It is a lot of work and frustration on my part, but the end product is worth it.

  • Review 9 (2024-09-06 - Rating: 5)

    I really appreciate the thorough inspection Adam Wright in service gave me. Upon arrival, he introduced himself and was friendly with a smile. He introduced himself as my JES Guy and handed me a business card. He was polite and courteous. He noticed a major leak under my house and helped me find a plumber to fix it. Called 4 plumbers to find one. He showed me videos that help me understand my crawlspace and the existing problems to it and proceded to help me resolve them. I was totally satisfied with the services I received today.Sincerely,Bernidia Minor

  • Review 10 (2024-12-17 - Rating: 4)

    Four star rating for taking so long to correct problems.To begin with Site Estimator made a mistake in measuring the basement wall which caused the agreed upon cost to be $1230 short. I had to get additional credit approval to meet the higher than expected price.During the course of their work installer wired dehumidifier to an overhead outlet that is tied to ceiling lights, when the light is off the unit does not function. A GFI outlet was provided per their request but they failed to use it. Now the unit is 10 feet away from where it was intended to be. I took photo and contacted Nic who ignored me. They also failed to fill sink hole created in my front yard after a rain that washed away their grass seed and straw. Installer returned after I raised a stink. He put one bag of loose soil in the hole and drove away. Production manager assured me they would return but a piece of excavation equipment they needed was busy at another site. Never saw or heard from them again despite my many calls for something to be done. Im a 76 year old disabled veteran with a dislocated shoulder and broken arm. I did the best I could to reestablish a lawn but was unable to do a proper job.County building inspector said JES needed to grade the yard to eliminate a standing water situation and fill voids from excavation. They have ignored the building inspector and today the county contacted me asking why the items have not been addressed.I told the inspector JES had said they would remedy the situation and he laughed at me and said They NEVER return to a job and correct problems. Thats the reputation JES has in Roanoke County.Beware, JES will say anything they think you want to hear but the reality is they do not follow up or address complaints or problems. I could go on for an hour expressing my dissatisfaction but I need to be mindful of my blood pressure and it wouldnt do anything to resolve the bitterness I now have for everyone associated with JES of Roanoke.UPDATE: Dec 17, 2024 - JES finally responding to above problems to my satisfaction.Warehouse and Fleet Manager Dier Anwar and his able crew Miguel Rueda, Julian Newman and Joel Woodley arrived late in the day and addressed the problem areas with the utmost professionalism and pride in their work. I met them with apprehension about what they intended to do but they quickly calmed me down and listened to me explain what I did and did not want. Earlier in the day Rick had said JES was not a landscaping company and refused to agree to reseeding and leveling the ground disturbed from previous work. My lawn now looks like it will flourish with warmer weather. Miguel Rueda relocated the drain in the basement and placed the dehumidifier in a more convenient spot.My heartfelt thanks to Dier, Miguel, Julian and Joel. I hope JES shows them their appreciation as well. They deserve Christmas bonuses.

  • Review 11 (2024-12-17 - Rating: 5)

    Reed Norvell and Cody Ramsey worked hard to finish the Foundation Project before home was closed.. They worked into the night to finish which allowed me to close the Real Estate Sale the next day. I am not a foundation expert by any means, but it appears to me that they new what they were doing.The other JES crawlspace Sturctural Specialist, Lester, appeared to know has job well and did it in a timely fashion..Dick ClarkRepresenting Home Owner12/17/24

  • Review 12 (2024-09-28 - Rating: 5)

    My new water control system (drains, sump) were installed yesterday as Hurricane Helene visited the Blue Ridge Mountains. My crew (Jason Butler, Raijohn Metcalf, Stacey Scott, and Joel Woodley) met the storm head on! What a fantastic job. They were there on time (this is a big deal for me), knew the job, had everything needed to do it, and got it done! They were courteous, careful, and tremendously hardworking - even as the water seeped in through the foundation. Amazing. I would totally recommend this crew and JES Foundation repairs. This hopefully solved a 30 year problem and the new system will give me back a big section of my basement - soon to be a Man Cave. If it handled a hurricane, it will handle anything.John Robertson (Floyd, VA)

  • Review 13 (2024-12-25 - Rating: 5)

    Special thanks to JES Foundation Repair and crew. Reed Norvell, Cody Ramsey, and Kenley Ussery were very friendly and did a great job.

  • Review 14 (2024-12-12 - Rating: 5)

    Reed Norvell and Ky Belgrove recently completed several days work at my home. They worked very hard to complete the required work and made sure that all of my questions were answered and all of my concerns were addressed. They were very professional and knowledgeable about my project and what was required to do the job.

  • Review 15 (2024-08-08 - Rating: 5)

    Thank you JES for a job well done. The crew, led by Foreman Charles Byers, were very professional, conscientious, courteous, hard working young men. Charles explained everything they needed to accomplish as they went along. This was not an easy job, running into several unexpected problems due to inadequate, unstable, unusual footing work done by the builder of 20 years ago.Our pier issues were solved due to the diligent hands on hard work performed by this crew, along with the JES engineers and supervisors that were consulted. They were calm and considered this job just another problem to be solved. This two day job became a labor intensive five day job.We are so very pleased with the final outcome, knowing our house is now safe due to this wonderful crew. Thank you Charles Byers, Chris Weddel, Garrett Williams and Reed Norvel.

  • Review 16 (2024-06-13 - Rating: 5)

    Hydrostatic pressure wasnt a problem where I lived previously, so this whole experience was a new one for us. We knew the project had to be tackled and found JES . The salesman was informative and not pushy. They stayed in touch leading up to the installation and throughout permitting. I had some concerns about a few sections of the project after the installation and was able to get it addressed, no problems, or push back. They even cared about making sure the area was sufficiently cleaned afterward, so that was a plus!Overall, communication is key, and you wont be left dissatisfied. Would use and recommend again.

  • Review 17 (2020-12-31 - Rating: 5)

    We used JES to encapsulate our crawlspace and install a sump pump system. The crew identified and resolved additional issues that they identified during the encapsulation process. The work was completed on time and as described. They were very quick to answer any follow-up questions. We used the Roanoke, Salem branch and Tyler Barr was our sales consultant. A big thanks to John Collins, Jacob Journell, Charles Byers, Mihail Gadjelov, Nathan Patterson, Aaron Trombley, Lameche Flood, Eric Rock, John Aldridge, Andrew Benitez, James Sullivan for work so hard to complete this project in the pouring rain and on Christmas eve. Thank you.

  • Review 18 (2024-11-09 - Rating: 5)

    Got my basement fixed up thanks to Reed Norvell & Albert Honaker. Greatly appreciate their time and efforts, as well as their respect and kindness. Very sweet fellas to work with.

  • Review 19 (2024-12-11 - Rating: 5)

    Antione and Gerald did a wonderful waterproofing job Im very appreciative of the work theyve done would recommend them to anyone looking for waterproofing.

  • Review 20 (2024-08-30 - Rating: 5)

    CHARLES and REED were so excellent and professional. Really knowledgeable walked me through what they were doing as they went and when they left cleaned up the mess completely. Really satisfied with the job when done.

  • Review 21 (2024-10-22 - Rating: 5)

    Charles Byers, Reed Norvell, and Dixon Smith were absolutely exceptional foundation repairman. It was great 👍 I would recommend to anyone!

  • Review 22 (2020-10-07 - Rating: 5)

    Jessie Gilley, Sam Leap and Aaron Trombley showed up ON TIME, prepared and ready to work today when they came to put in our channel drain. The job was quick and professional - its hard to tell that the drain was not always there. Super nice guys that care about the customer and take pride in their work. If we ever need weatherproofing in the future, we will think JES. They will not be the cheapest - but you get a job done well, with the backing of a national brand and professional employees with a personality at your jobsite/house.

  • Review 23 (2023-10-27 - Rating: 5)

    We recently experienced some water accumulating in our basement and needed to install a French drain. I had no knowledge of anyone in the market who did this type of work. But I found JES online and gave them a call. From that moment till today I have been very very impressed.Their sales representative was most professional and knowledgeable. He outlined what I think was the best course of action for us to take to solve our problem - although it was not the most expensive.When the construction team arrived they could not have been more courteous, professional, attentive to our needs and hard-working!Over the years I have had all types of work done at my personal home, rental homes and offices. I have never been as satisfied and impressed as I am with the work done by JES.Their team was led by Charles Byers and included Mark Riles, Joshua Webb, and Jacob Jackson.I highly recommend JES foundation repair.Robert E Brown

  • Review 24 (2023-03-24 - Rating: 5)

    We used JES Foundation to help us waterproof our crawl space. It was a four day long job and the crew, Gerald, Keon, and Anthony were awesome! The work was done very professionally and is top notch quality. They stayed in the area for the week and were always on time and very polite and pleasant. Plus, their laughter was infectious! It was great to hear them be in such a good mood all the time. Everything looks great; a million times better than before. We cant thank them enough for such excellent service and hard work!

  • Review 25 (2023-09-29 - Rating: 5)

    The whole crew from JES was great to work with. They solved a complicated water issue with a creative solution and worked hard to ensure everything was done correctly. Charles Byars, Joshua Webb and Mark Riles were a great crew and I would definitely recommend them

  • Review 26 (2022-11-28 - Rating: 5)

    We had a drain system installed by JES last week. The installation went well. Our foreman and crew were great and if they ran into any issues they let us know and gave us a solution. We havent had a chance to test the system yet, but I will update once we have. Our sales person (Joe Palotas) went above and beyond! He walked us through everything on our initial meeting and made us feel comfortable with the direction we went. I would highly recommend requesting him.

  • Review 27 (2022-03-23 - Rating: 5)

    The entire crew (Charles Byers, Jacob Crowe, and Ronald Taylor) were awesome! They were very efficient and hard working. They done an excellent job in cleaning up and answered any questions we had. They were very nice and treated our home as if it were their own. I would highly recommend them and will hire them again if needed in the future.Our field inspector Todd Legere was awesome. He explained everything thoroughly and customized a solution for a wet basement that fit our budget.Definitely no regrets in hiring this company. I had 2 other companies give me an estimate and solutions and I am so glad I chose JES!

  • Review 28 (2023-07-11 - Rating: 5)

    I had a leak in my basement that required the installation of a Sump pump. Jes was very professional in their inspection (Joe Caruso) and was quick to adjust the estimate when a error was discovered. Logan Johnson (foreman) and Anthony Davis (Co-foreman) were the installers. They were on time and both were very polite. Logan explained the procedures and he was open to any questions. They had to make a couple of adjustments in the installation . They explained the changes and offered me options. They were extremely pleasant throughout the visit. Before leaving they gave me a demonstration and explained the pump. They also did an excellent job of cleaning up after the installation. (probably left the area looking better than they found it). Both me were nothing but professional.

  • Review 29 (2023-08-22 - Rating: 5)

    I had two concrete issues. First, there was a crack in my concrete driveway from the edge to the middle contraction joint. When I first moved in, the crack was already there, an eight of an inch wide but level. I failed to take care of it then by using a quality concrete crack filler. My bad. Instead, over the last few years, the cracked corner against the contraction joint started lifting up to where it became a serious tripping hazard.My second issue was the two brick steps leading up to the brick porch started pulling away at the top step to where there was nearly a three quarter inch gap.I called two companies to deal with the issues. The first company, came out and looked over the two issues. They estimated their service to lift the cracked driveway back in place, but recommended to rebuild the brick steps. They did not think their formula could lift it back in place.The JES consultant did a thorough job of locating hollow spots underneath the driveway and concrete walkway leading up to the brick steps. The sinking walkway was causing the brick steps to pull away at the top step. The estimate provided they would handle both concrete issues. I was also informed there was no guarantee the steps or the cracked driveway could be restored back to their original state, but would at minimum prevent further damage.With both estimates in hand, I decided to go with JES Foundation Repair and the work was scheduled.The JES workers came on time and dealt with the walkway and brick steps first. The senior worker looked at the brick steps and knew exactly how to handle the lifting of the steps. Watching the entire time, I could see the top step moving back in place. Holes were then drilled in the walkway to mitigate the walkway hollow spots to prevent further damage to the steps and walkway.Moving the lifted cracked driveway piece back in place was secondary to stabilizing the concrete from lifting away further. They were able left it somewhat back in place. They then sanded the concrete to level it as much as possible to prevent it from being a tripping hazard. Cost was reasonable and am glad I decided to go with JES.

  • Review 30 (2023-06-28 - Rating: 5)

    Jake and Delonta were on time each day. Their work was professional and they were both efficient and worked hard to make sure my crawl space is at its best. I appreciate their kindness and extremely hard work. This was no easy job and they knocked it out like pros. Plus, my dogs liked them if that helps you decide on choosing these guys to make your house great again.

  • Review 31 (2022-07-03 - Rating: 5)

    We would like to recognize Luke Morris and Wyatt Early for their time and hard work in our crawl space. They arrived on time, we’re polite/professional and explained the plan/process for the day. They communicated throughout the service and remained positive and calm despite the new dehumidifier not fitting through our existing access door. They quickly/confidently devised a plan to solve the problem and left to pick up supplies. They returned within 20 minutes and successfully completed the installation. Upon completion, they reviewed the service and ensured the grounds were clean to prevent our two large dogs from eating anything they shouldn’t. We definitely recommend Luke and Wyatt. Thank you!

  • Review 32 (2023-02-16 - Rating: 5)

    We called JES about a crack in our foundation that needed checking before we could replace our wood stove. Johnny Hunt came out and did an initial inspection. He was very nice, thorough, and knowledgeable about his job. He even explained the whole process of what he was doing. After his inspection, he wanted a second set of eyes because of our floor joists and possible changes. Johnny worked with our schedule to ensure we were both there when his boss came out for a second look. After the second look, nothing was needing be fixed and charged us nothing for the inspection. I would highly recommend this company!

  • Review 33 (2020-09-17 - Rating: 5)

    The crew from Appomattox just finished a basement floor gutter system with 2 sump pumps. The experience was great from the start - Damon met with me and he took time to evaluate my situation and offer cost effective alternatives.Prior to work starting I received a COVID 19 screening email and a phone call and email to confirm the start date. On the day work started the foreman (Michael) gave me a call with a very accurate arrival time. He took the time to explain exactly what they were going to do and how long it would take.The crew of LaySean, LaMichael and Darren knew exactly how to start and had the jackhammers working in less than 15 minutes. I came back the next morning expecting a big mess - but no, the floor was swept clean and looked great considering what was done.The outside discharge pipes were done so nice and neat you could hardly tell anything was disturbed.This job was wrapped up in 2 1/2 days - exactly what Michael said when they started. They greatly exceeded my expectations. Very nice crew installing a great product !

  • Review 34 (2023-09-08 - Rating: 5)

    The JES crew of Robert Barksdale, Meandre Green and Vivian Brathwaite did an excellent job of repairing the foundation on my mothers house. They were very professional, and on time each day. They communicated with me about each phase of the project. I would highly recommend JES and this crew to others.

  • Review 35 (2024-01-04 - Rating: 5)

    The crew that worked on my home , Nick Garst, Charlie Garst, and Dealos Alexander were great! they were very professional and knowledgeable.They were very courteous and cleaned everything nicely after a great job! I highly recomend them! Stuart Rocky Smith

  • Review 36 (2023-11-02 - Rating: 5)

    We had the pleasure of meeting Pallas, Hector, and James this week when they worked at our home. They were professional, on time, and answered all of our questions. The guys went above and beyond what we expected. I would recommend this crew for any job.

  • Review 37 (2020-08-19 - Rating: 5)

    The JES Roanoke crew that waterproofed our basement this week was awesome! Calvin Coffey, Jacob Journell and Bradley Mann showed up on time, worked hard and finished a day ahead of schedule. They were all three friendly, professional and knowledgeable. I had several questions and they answered all of them. When they left, the basement was actually cleaner that it was when they arrived! Based on the quality of their workmanship, I have no doubt the system they installed will keep our basement dry and the dehumidifier is already doing its job. We highly recommend JES if you need basement waterproofing! They are worth the wait!

  • Review 38 (2023-02-16 - Rating: 5)

    This is the second house I have used JES on. Loved the work they did on my first house and decided to use them again when my inspection found an issue on my newly purchased home. Christian and Corey were very professional. Christian in the inspection and pre-planning of the work. Corey and his team while the work was being completed. Work was completed in a timely and professional manner. I would definitely call them again for my foundation needs as well as refer them to others for their foundation needs. Thanks guys!!

  • Review 39 (2022-07-18 - Rating: 5)

    Joey Marrs was my first contact at JES -- he came out to look at the project and outlined his recommendations. The crew led by Josh Fields did a very good job putting up the wall seal and setting in new drains needed to keep water out of basement. Everyone was very professional and thorough and they left us with a clean space after a lot of digging and concrete work, which was a nice finish to a great project.

  • Review 40 (2023-07-20 - Rating: 5)

    Very professional, on time, courteous, friendly staff. Foreman Chaun answered all questions clear and easy to understand. The post pictures he supplied are great. His staff Tony P and Lloyd S are hard workers and all 3 guys did a great job. I am satisfied with their work today.

  • Review 41 (2021-05-23 - Rating: 5)

    Recently I had J.E.S. encapsulate my crawl space and install a dehumidifier and I was completely impressed with the service I received. I have to admit I needed to have it done for a long time, but the thoughts of having to deal with people working in my house kind of put me off. The day of installation 3 young men showed up and I ended up being pleasantly surprised by their professionalism and hard work. Nathan Patterson-Foreman, Co-Foreman- John Aldridge and Installer Luke Morris did a great job of keeping me informed and explaining everything they were doing. They were respectful of my time and property and took great care to ensure that my dogs did not get out of the yard as they carried their tools and supplies in and out. Glad I chose J.E.S. for the job!

  • Review 42 (2022-02-09 - Rating: 5)

    Team at JES was very professional and honest. During the quoting process, Tyler answered all my questions and followed up after the project was done to make sure everything was done and if I had any questions. During the project, the whole team was very professional and on time. John (foreman) described the project and how it was going to progress over the few days of work. The whole JES team (John, Nathan, Luke, Markese, James, and Mike) were very efficient setting realistic expectations and exceeding in quality. Would definitely recommend JES for any future work you may have.

  • Review 43 (2023-05-07 - Rating: 5)

    This company really sticks out in performance evaluation in this post Covid world. The estimator, Todd, was professional yet friendly and very knowledgeable. Any minor hiccups he worked out and lived up to the promise of turn key. Each morning I was informed of arrival time and what order the work was being done. and they stayed on schedule and got the job done. The final stages crew, Christian Polumbo, Hunter Neal, and Lucas Ratliff, were all very courteous and hard working. The cleanup was incredible too. They are to follow up annually and assuming that gets done and the work holds up as promised, I couldnt recommend JES more. They were 100%.

  • Review 44 (2021-05-27 - Rating: 5)

    The JES Foundation Repair Crew, Alex Wilson, Jacob Jorrell (I hope I got his name correct) and Matt Phillips did a wonderful job of encapsulating our crawl space. They were on time, courteous, professional and did a great job. The work was done in the time I was told. I was kept informed of what was going on. The yard was left spotless. The crawlspace looks great. Thank you for a job well done!!! Kudos also to Tyler Barr, the Certified Field Inspector for inspecting and explaining to me what needed to be done.

  • Review 45 (2022-03-03 - Rating: 5)

    Our Journey with JES started with Jose Amaya which was our Inspector. He was super professional and explained every single step of the process, also he took the time to answer all the questions that we had at the moment and after the inspection. When the crew showed up, he came again and stayed on top of the project until they finished. Jaime Castillo was our foreman; he and his crew are such a hard worker. I would truly recommend the whole company. Everything went smooth from start to finish. So Glad I choose JES.

  • Review 46 (2021-04-12 - Rating: 5)

    John, Rob, and Tommy did a great job installing a perimeter drain in my crawlspace. They explained every step of the way to me, and even had pictures to prove where they had properly completed every step of the installation. They were also very patient in answering all my random questions about how things worked. The drain tile and pumps they installed were all top-quality equipment.To be confident in this review, I waited for both the town inspector, and the first meaningful rain, to be sure their installation was 100%. The inspector was happy with their work, and the first rain had no water seepage in the crawlspace. I heard the pumps kick on at least once, and the expelled water was draining away from the house.Including Scotts initial visit and assessment, I had nothing but good interactions with the entire JES team. Very happy customer here.

  • Review 47 (2023-01-06 - Rating: 5)

    The crew that came out to encapsulate my crawlspace were Tommy Fisher, Lucas Ratliff, Christian Palumbo, and Markese Terry. The foreman, Tommy was very thorough and professional. The crew was all very hard working and professional as well. I would definitely recommend JES, especially this crew for any work that you may have.

  • Review 48 (2022-10-27 - Rating: 5)

    We had a lot of hills we had to climb and plans to change but the JES team did it. They started the project, ran into some issues, and had to rewrite the plans. I made a few calls and management came out and the project was back on. Joseph “Joe” Palotas, Certified Field Inspector, and Nick Feaster, Sales Manager, did an amazing job of making sure we could continue the repairs when we hit a wall. Neither Joe nor Nick are scared to get their hands dirty. Nick even came out and explained in detail what needed to be done and put on his boot and went to work helping. The crew, Michael Burrell, Steve Marshall, and Nick Feaster are very nice, polite young men. They did an excellent job getting everything done in an acceptable time manner. When the project was complete they took the time to explain everything to me in great detail. Very happy with the service JES provided.

  • Review 49 (2020-11-19 - Rating: 5)

    Calvin, Keinan and Eric were awesome! We are so thankful that we had such a nice, hardworking crew to take of our basement system. I felt they were very upfront and communicated how things would work from the start. They kept up informed of how long they would be working, any changes or additions we needed to take care of ahead of time. They were on time and friendly--I would recommend them to anyone in need of home repairs--I hope that JES Roanoke is aware this outstanding team!!

  • Review 50 (2022-12-07 - Rating: 5)

    Bradley was on time and very friendly. Even after we determined that the service I was looking for isn’t a service JES provides and I felt like I had wasted his time he remained professional and pleasant and assured me it was no trouble and he was happy to take a look around while he was here to see if there were any concerns that he could inform me about.Although I won’t be using this company for this project, I am pleased with experience and will definitely consider JES for future needs if they arise.(the service I was wanting: to have an egress window cut into the basement foundation)Update 12/7/22 - Bradley just called me and informed me that he found someone who may be able to help with the egress window. He definitely went above and beyond!

  • Review 51 (2023-09-21 - Rating: 5)

    Very professional installation crew. Nick Garst, Ricco Carter, and Jason Butler kept me informed and explained all processes and/or operation of my basement water removal system. If your in need of foundation repair and/or water removal, contact JES Foundation Repair for your needs.

  • Review 52 (2022-05-24 - Rating: 4)

    Everyone that I met and/or talked to within the company were extremely professional and nice. However, this is my second review as I had some issues with the overall work performance from my original assigned team.  That team did some substandard work on the subflooring and floor vents and is the sole reason I am unable to give the company a five star rating. The management team was able to resolved the issues that I had  by sending another team to fix and correct everything that I mentioned and that they knew needed attention. I now feel more confident in the company and feel more at ease from the work performed. Thank you for taking care of me and making sure I was a satisfied customer!

  • Review 53 (2022-11-09 - Rating: 5)

    The crew foreman, Rod, kept me informed of their arrival time. Upon arrival we covered the installation details and everything was laid out as planned. He and his crew (Keenan and Shaq) were very courteous. The work was executed very timely and the workmanship exceeded my expectations! Would certainly recommend this hard working crew!

  • Review 54 (2020-10-14 - Rating: 5)

    I can’t say enough good things about my experience with JES Salem VA!! The work was done to perfection. The cleanup was awesome!!! The work crew (Jessie Gilley, Sam Leap, and Mark Riles) were very professional and bent over backwards to answer all my questions. I felt like I had my family as the crew because they were so friendly. I would not hesitate one second to recommend JES!!! Now I can be at ease knowing my basement and my entire house is safe and sturdy. Thanks from the bottom of my heart!!!

  • Review 55 (2022-07-19 - Rating: 5)

    My experience with JES was great from start to finish. Todd, who came out to inspect and provide an estimate was punctual and professional. Then, the team who showed up to do the work was equally great! They were professional, informative, helpful when they found a little mold, and hard working. I am so happy I went with JES. Special shout out to the team, Foremen Andrew Benitez & Matt Price, Co-foremen Hunter Neal & Devin Daviella, and Installer Nicco Carter. Thanks for everything, guys!

  • Review 56 (2021-01-28 - Rating: 5)

    After initially consulting with Tyler Lemke about my basement issues, I decided to proceed with the repairs. He was great at explaining everything that was going on with the basement and surrounding area. There was no pressure, but practical facts presented in an understandable way. My job team included Thomas Reid, Joshua Reid, Nathan Patterson, and William Aldridge. They were very communicative and did a great job. They cleaned up everything afterwards. It was done quickly and efficiently. Highly recommend JES.

  • Review 57 (2024-11-06 - Rating: 5)

    The gentleman from Baltimore did a great job! Very friendly and nice.

  • Review 58 (2024-12-07 - Rating: 5)

    OUTSTANDING EXPERIENCE!!! I had concrete lift and basement gutters and sump pumps installed. Two different crews were involved and both crews were extremely skilled and experienced. They completed their work quickly and cleaned up completely. I would recommend JES and especially these two crews to anyone. The basement crew was Jason, Kinzie, Jordan and Jobert. Great job EVERYONE!!! And THANKS!!!

  • Review 59 (2024-12-04 - Rating: 5)

    We had an encapsulation completed today. Abdul Kargbo was our foreman. He was very professional and very pleasant to work with! You have a great employee representative JES in Abdul. So far we like what we see in the completed work!

  • Review 60 (2022-12-12 - Rating: 5)

    Ricky Hall came out to handle our yearly inspection/maintenance. Ricky should be the face of all businesses. Polite, knowledgeable caring, honest and pleasant. He was on time and called to let us know when he would be arriving. Thank you JES for sending such a great person to represent your company and service your customers.

  • Review 61 (2024-02-03 - Rating: 5)

    I thought they didn’t exist anymore! Your guys Jake and Landon are complete gentlemen. Not only PROFESSIONAL at their skill, they simply blew me away with how polite they are. If even my cat approached them, I believe that says it all! Thank you Jake and Landon!!

  • Review 62 (2024-01-05 - Rating: 5)

    The crew exceeded my expectations. They were hard workers and did a fantastic job. They were professional in every sense of the word. I thank them very much for their hard work.Yasser GarciaEdward MonteroJuan zelgya

  • Review 63 (2021-05-17 - Rating: 5)

    I can not give high enough praise for the professionalism of JES Foundation Repair. My first contact was with Todd Lagere (Contractor Representative) who came to my home. He inspected my property and clearly explained a plan to deal with the issues. He made it as easy as possible for me to look over the contract until I was satisfied and thoroughly understood the process and the work that would be performed to fix the problems with my basement.The crew that responded to do the work were top notch. Charles Byers (Foreman), James Spencer (Co-Foreman), Eric Rock (Installer) and Andrew Richmond (Installer). They called the first morning of work and advised when they would be at my house. When they arrived there were a few unforseen issues that hindered their ability to get their vehicle to the house (issues with my driveway not of their making). They soon devised a plan to work around this issue and work started shortly after their arrival. Each day of work went smoothly and I am very pleased with the outcome. I was consulted a few times to make sure that I was happy with the way things were progressing. I made a couple of requests based on the consultations and Charles Byers made sure to make it happen the way I requested. I would also like to mention Brian (Charles Superintendent). While I did not see him in person I did have the pleasure of speaking with him during the process. Again the professionalism of the people who work for JES was reinforced through my conversations with Brian.It has been several weeks since the work was completed and I can visibly see a difference in my basement. I am immensly happy with the completed job and would highly recommend JES Foundations to anyone.

  • Review 64 (2022-11-20 - Rating: 5)

    I moved into my home just over a year ago and have had three basement floodings. After trying to figure out the solution on my own, I gave JES a call. Best decision I ever made. The three young men who performed the basement waterproofing did an standing job for me. They were professional and courteous.

  • Review 65 (2021-05-04 - Rating: 5)

    My wife Rebecca runs an AirBnB in an old house next to our home. The house is over 100 years old and has a dirt crawl space under it. When my wife called JES Foundation Repair, they got back to us right away and sent Tyler Lemcke, a field inspector, to review our situation, make recommendations, and finally, to give us an estimate on supporting a rotten beam, encapsulating the crawl space, and installing a dehumidifier that would control the moisture level in the entire crawlspace. The dehumidifier has a duct going into the the house to help with moisture in the house as well. The price was significant but it needed to be done. Tyler was very efficient, thorough, and knowledgeable.The crew that JES sent to do the installation, John Collins, Robert Railton, and Tommy Fisher were excellent. They showed up on time, worked very hard each day, were polite, knowledgeable, and did a beautiful, thorough job. Each day they cleaned up after themselves, and kept us informed of what they were doing and why they were doing it.The job was not cheap but neither was the quality of the work and the end product. I would recommend JES Foundation Repair out of the Roanoke/Salem office anytime. Bill

  • Review 66 (2023-01-27 - Rating: 5)

    I was very pleased with Charles Byers, Rahmire Stovall, and Eric Rocks work on our basement waterproofing project. They provided above and beyond service to make sure we understood everything and that the job was everything we had asked for. They were always right on time and courteous to let us know their plans.

  • Review 67 (2020-12-07 - Rating: 5)

    John, Bradley and Jason did a wonderful job on our waterproofing project - above and beyond the call of duty. They were knowledgeable, patient, and extremely helpful as the work progressed. The job was completed on time at cost in a very professional manner. We would recommend them to anyone for future work.

  • Review 68 (2022-12-02 - Rating: 5)

    I had forman Charles and installers Hunter, Ricco, and Rock come out and encapsulate my crawl space today. The guys were prompt, professional, and very polite! I highly recommend their work (they need a drone to help with photos in tight crawlspaces like mine lol). This is a huge expensive project, but a heck of an investment. Dont hire your cousin to do this job (the previous owner of my house did this, my floors sag and i had mold on my joists), hire professionals, I highly recommend the JES crew. I will tell all my friends to go with JES if they have foundation issues. 10 out of 10! Thanks again guys!!!

  • Review 69 (2023-02-01 - Rating: 5)

    Great experience of home repairs with JES crew foreman Jake and team of Delonta and AJ. Encapsulation, jacks and dehumidifier in crawl space. Also removed old pump and installed sump pump with battery backup in case of power outage in basement. Team professional and Jake kept me informed and answered any questions during the work. Highly recommend this team and JES.Fran Robertson

  • Review 70 (2024-11-14 - Rating: 5)

    It was a difficult and anxiety provoking situation finding out that my basement needed structural repair and a sump pump system. But I owe a huge thank you to the JES crew that worked on my project. Nick Garst, David Lombard, Greg Elmore and Matt Ireland were highly professional, took time to answer my questions and worked efficiently. They told me each day what they planned to accomplish and left the job site clean and tidy. I would recommend this team to anyone that needs repair to their home. Thanks, JES

  • Review 71 (2023-06-23 - Rating: 5)

    JES beat my quote from a popular competitor by miles, then followed up with a great work team that were thoughtful, tidy and generous with their materials. Now I have a sealed, clean crawlspace thats great for storage and brightens the space up. Theyre my go to people for future needs now.

  • Review 72 (2023-05-10 - Rating: 5)

    Kobe Bradae and James Monell did a great job raising our patio and very professional. Henry Portillo and Alex Mejia were professional courteous whe making our basement dry. Worked hard and long hours to get job done. They did great job.

  • Review 73 (2020-10-08 - Rating: 5)

    The JES crew from Salem, VA did a wonderful job. Calvin Coffey, Keinan Hambrick, and Eric Phelps were courteous, professional, and knowledgeable. They inspired confidence. Their work was systematic, organized, and careful. They paid attention to the details, so the finished product looks good and should function as promised. They didnt cut corners, and cleaned up at the end of the day, which we greatly appreciated. They worked VERY hard but never complained, always maintaining that professional attitude. We were impressed, and thanks to them, will highly recommend this company.

  • Review 74 (2022-03-08 - Rating: 5)

    Charles Byers and Ron T. Spent their entire day waterproofing our basement. They drove 2 hours to get to our house and didn’t leave til the job was completed. They had a long day, but got it finished around 8pm. We appreciate you both and can’t thank you enough for a job well done. Very professional and considerate in taking care of our home and leaving it clean.

  • Review 75 (2019-12-27 - Rating: 5)

    Top-notch regimented service. I wish every contractor was this efficient and organized. Alex Wilson, the leader of the crew that did the work, was exceptional. He remains the only contractor Ive ever worked with that actually parked in one of the parking spots marked on my driveway (most just park wherever they want to). Not once, but ALL 3 DAYS that they worked at my house. It was delightful seeing that level of respect for the customer, and nice that I didnt have to ask them to move their truck after theyd parked so other vehicles could get in and out.I had a shoddily-built add-on room with a pedestal foundation that was falling apart. JES Foundation Repair reinforced the floor and installed a number of jacks to augment/replace the original foundation that was failing. Their representative was on time and friendly even after going under the building (NOT a fun place to be). He helped me get financing a bit beyond the automated approval limit so I could go ahead and get the job done now rather than waiting another year for another loan to be paid off.The crew--Alex Wilson, Jacob Jourrell, Nathan Patterson, Mike Gadjelou, and Jordon Cook--was friendly, respectful, and did their work diligently. It took a bit longer than expected due to the town inspector being late and the winter weather keeping the concrete that went under the jacks from drying, but overall I am very pleased with the work from start to finish.JES came highly recommended by people in my social network, and after this job I will gladly give my own recommendation.

  • Review 76 (2020-08-29 - Rating: 5)

    I could not have asked for a better experience for this waterproofing job! I had the privilege of having Mike G., Aaron T., and Andrew B. work on my basement. Their care and concern for my home was evident from the moment the guys started. I was amazed with how kind they were...yes kind. They truly cared for the work they were doing as if they were completing the work on their own home. If I had a question, they would stop what they were doing and take the time to answer my question and show me what they were talking about in the process.I would highly recommend JES, and specifically the crew that completed my work to anyone and everyone.

  • Review 77 (2021-09-04 - Rating: 5)

    After recent flooding I called a couple contractors looking for quotes on the work. JES was by far the most responsive and professional. Beginning with the home inspection which lasted nearly 90 minutes, Todd ensured he examined every possible cause of the basement flooding. He made sure he explained each step and showed me the readings from the moisture reader. He then laid out a very professional demonstration on his laptop that explained the root causes of my issue and what work would be conducted to fix it. The other contractor I ended up meeting also laid out the same work plan but the details and professionalism in the presentation were significant. The work crew began the following week. The team leader, Charles Byers, kept me informed of the work being performed and took the time to explain why some changes needed to be made. His crew, Daquan, Quantaez, and Markese, were all extremely polite and professional. They all made sure to care for my home as if it were their own. I seriously couldnt say enough nice things about this company and this crew. Would definitely recommend to anyone with basement waterproofing needs.

  • Review 78 (2023-01-12 - Rating: 5)

    It was truly a joy and privilege to have Christian polumbo Dashawn Grogan And Caleb Mattox. Working at my house Today. They were Courteous kind and Professional. I would Definitely Recommend JES to friends and family If any work needed to be done. I am so proud of these three young men and keep up the Good work! Very happy customer! William E Smith Jr.

  • Review 79 (2020-02-17 - Rating: 5)

    We were very impressed by the professionalism exhibited by Tyler Lemcke, our JES representative. He was very knowledgeable and reassuring as he described our water problems and solutions. Tyler made us feel like he had our best interests at heart. He is very personable and an excellent representative for JES!

  • Review 80 (2021-11-16 - Rating: 5)

    Nathan Patterson, Luke Morris, and Wyatt Early spend 3 days at our home sealing our crawl space and installing support jacks, and a dehumidifier. They were very professional, checking in with us, keeping us updated and left the work area spotless clean. Even fixed the landscape area where they trenched a drainage tube! Very pleased with their work ethic and professionalism.

  • Review 81 (2021-11-06 - Rating: 5)

    Rena Smith and I found the team of Foreman Calvin Coffey, Co-foreman James Spencer and Installer Eric Phelps to be awesome. They were prompt and clearly communicated as the work progressed. The job was completed on time and in a very professional manner. An excellent display of teamwork throughout the process. Thanks guys!!

  • Review 82 (2020-08-21 - Rating: 5)

    Great communication and quality work! We had a drainage system and sump pump installed to waterproof our old (1925) basement. Brian Kay, John Collins, & Jason Tuttle were the team that completed the work. They arrived on time, finished ahead of schedule, and kept us updated every step of the way. Tyler Lemcke was our inspector/ estimator and he was very professional and friendly as well. Thank you and heres hoping we never see another basement flood!

  • Review 83 (2023-10-27 - Rating: 5)

    This is the second time we called JES for work. Different house and different required work. This time we put in a sump system. Gaston Ellis, Diandre Williams, and Derrick Trask installed our new system. They were amazing to work with. I almost forgot to mention our salesperson Kurt Giantonio. He was extremely helpful and responsive during the entire process. The whole team gets a 10/10.

  • Review 84 (2019-12-20 - Rating: 5)

    Tyler was very engaging from the start, including toward my canine babies, explained what he was going to do, asked many questions while working to make sure possible problem areas were defined, showed pictures of the crawl space areas...very interesting as I had never been under my new home...explained in depth what was going on under my house and what JES could do to help my situation, explained a need to talk w/others at his company and his intentions of getting back in touch so an accurate estimate could be given to me. I am very eager to get started on the work my home needs, feel confident it will be in good hands and look forward to having my homes problems resolved. I would highly recommend Tyler and his company.

  • Review 85 (2020-05-10 - Rating: 5)

    Andrew Minnix is the gentleman my wife and I dealt with for JES. He provided all the information we needed to make a decision. Never once did we feel like we were dealing with a sales person. Our interaction with Andrew and JES has been pleasant and pain free.Update: Calvin C., Mihail G., and Joseph R. were the crew that did the work. They were all courteous and professional. Very happy with the finished job.

  • Review 86 (2020-09-26 - Rating: 5)

    Just had our crawl space encapsulated with dehumidifier. Andrew Minnix performed the inspection. He was completely professional. Went over all problem areas with us and recommended appropriate corrective action that fit our budget. Work was performed by Alex Wilson, Nathan Patterson and Charles Byers. The crew arrived on time and were polite and professional. Work was completed in a timely manor. Am happy with the results and a clean, fresher smelling, dry crawl space. Absolutely recommend them if you need this for your home.

  • Review 87 (2021-04-22 - Rating: 5)

    Steve Demshar came to my house yesterday. He was great. He was very friendly and knowledgeable and even gave me a few tips on how to fix some issues he found that JES doesnt do. His assessment was spot on and was able to explain multiple options to fix my issues. Im looking forward to working with Steve and JES in the future.

  • Review 88 (2024-12-07 - Rating: 5)

    Reed Norvell was great and very nice, polite, and considerate. I would highly recommend he gave the company a wonderful reputation with his work

  • Review 89 (2020-10-24 - Rating: 5)

    Our experience with JES was outstanding. Damon Trent did an awesome job of explaining what they could do to help with our leaky basement when he did the estimate. Our basement had many obstacles, including many very sturdily built in shelves, most of which needed to be removed; Damon, as well as Denise and Jessica, spent a good deal of time looking at pictures as we took things apart, and helping us leave what the crew could work around.The crew, consisting of Foreman Jacob Journell, co-foreman Charles Byers, and Installers Holton Patterson and James Spencer arrived on time on the appointed day. They soon realized that our concrete was thicker than they anticipated and asked politely if we would mind them returning for an extra day on Saturday. On both days they were thorough, neat, professional, and were able to work around some of the obstacles intrinsic to our basement.In summary, we were more than pleased with our experience with JES. We appreciate the warranty being for the lifetime of our house, but, honestly, fully expect a dry basement next spring, for the first time in the 15 years we have owned this house. They deserve a 6 on a 5 point scale!

  • Review 90 (2020-10-15 - Rating: 5)

    Jacob and crew were very professional when talking to us and answered all our questions with out making us feel like we were bothering them. Even after the job was complete we had a concern and they came right over and checked it out. They even had a second team with Mihail and crew on the first day so that they finished faster than we were quoted. This was a very amazing experience. Thank you JES for fixing our basement.

  • Review 91 (2020-06-11 - Rating: 5)

    5 Star Rating Review for Foreman - Alex Wilson, Co-Foreman - Nathan Patterson, Installers - Johnathen Collins, Thomas Beach, Charles Byers. All these men worked very hard and were very professional in their work ethic. All work that was done was explained prior to work and after completion of work, and questions answered to my satisfaction. I am very satisfied with work done, relieved I dont have to worry about water issues and will have a cleaner and healthy home for my family.

  • Review 92 (2022-10-27 - Rating: 5)

    They did an excellent job! Jake H and Dontay W were very professional and gave daily updates on the progress. When they left, we couldnt even tell they had been here they cleaned up so well. Definitely happy with their work and would recommend to anyone.

  • Review 93 (2021-08-05 - Rating: 5)

    Jack Hill came out to our home to give us a quote on fixing our basement that sometimes leaks. He was on time, very professional and very nice. He gave us multiple options and explained things thoroughly. Although we decided not to proceed with repairs right now, he still provided excellent and professional service.

  • Review 94 (2020-02-01 - Rating: 5)

    We had a very good experience with JES. They were quick to respond to our initial inquiry and very professional. They sent Tyler out to our home within a few days, and he was very thorough and has provided some excellent ideas for us to consider on a few basement issues we are dealing with. He is a Great Ambassador for JES and a pleasure to work with. Would highly recommend him and JES for anyone having issues!

  • Review 95 (2020-10-27 - Rating: 5)

    Logan Lemcke came to our house today and pointed out issues surrounding the accumulation of water in our basement and crawl space. He was very professional. He explained everything in detail and answered all our questions. He was not high pressured and we very much appreciate the time. Finally, he gave us all the assurance we needed to entrust JES as the company to perform foundational repairs.

  • Review 96 (2019-10-18 - Rating: 5)

    Overall the guys who did the work, Mike, Josh (JD), AD, and Josh (yes their were two), did an awesome job. They communicated what they were doing and answered my questions. they were great. The company had quite some challenges since the Sales guy told us one thing and then the actual work crew came in and told us it cant be done. We then spent the next few months waiting for an answer. I look forward to the whole thing being done.

  • Review 97 (2023-08-03 - Rating: 5)

    Gentleman Adam Wright is part of the Mafia clan and you better make him an offer he cant refuse. He is helping with our crawl and also fixed our soundbar. Give him a raise and 5 star rating. They called me Smiley in the military.-Ken Love

  • Review 98 (2020-09-05 - Rating: 5)

    We knew that there were some water issues in our new house, but it wasnt until March of 2020 that we observed the extent of the issue after exceptionally heavy rain. Brian Kay, Jacob Journell, and Eric Phelps made up a great crew and were exceptionally helpful, thoughtful, and detail-oriented with the install of a full perimeter drain with sump. It rained once after the work was completed, and so far so good!

  • Review 99 (2018-11-29 - Rating: 5)

    I had JES install a sump pump and level my dirt basement floor with gravel. They did a quick and excellent job. All of their workers and employees have been very nice and helpful. Mike, Will, and Kevin did excellent work and explained everything thoroughly. I am very pleased and plan to use them for the basement/crawlspace encapsulation in the future.

  • Review 100 (2020-03-04 - Rating: 5)

    Called JES for my annual service check and they had me scheduled right away. Jordan Cook was my service man today. Great job and very professional!! He made sure everything was up and running the way it was supposed to be and answered any questions I had. Highly recommend and look forward to working with him in the future. Thank you!!!

  • Review 101 (2020-10-05 - Rating: 5)

    I had the safe shield system with sump pump installed in my basement on Thursday, Oct. 1, 2020 by JES personnel (John Collins, Sam Lead, and Jason Tuttle). These guys were amazing! They arrived on time, gave me a run-down of what was going to be done and how, gave me periodic updates throughout the day on the progress, and finished it all in a day! They were friendly, obviously knowledgable on the process, and efficient. This was a major undertaking for me, but they made be feel very comfortable about the entire job. They worked hard and continually throughout the day. These three men know their stuff, and are good representatives of JES Foundations. I have little doubt but that I would use JES Foundation Repair again (although I hope I dont have to!!!).

  • Review 102 (2023-01-10 - Rating: 5)

    Deron and his team were timely, efficient, and professional. We didnt have any doubts that the job would be done right and they exceeded our expectations. Some of the plans that the salesman had prepared had to be changed and Deron accommodated that need without a problem. Were never going to have to worry about water in the basement again. Thank you Deron, Steven, Keenan, and Nathan!

  • Review 103 (2020-06-09 - Rating: 5)

    The JES crew out of Salem installed a perimeter drain system with new sump 5/28-29/20.The work was completed in a timely manner and very neatly done. Calvin C., Joseph R., Thomas R., Mihail G., and Charles S., were very professional and courteous. Good to see a group of younger men take pride in their work and exceptional work ethic.Would recommend to anyone.

  • Review 104 (2019-10-14 - Rating: 5)

    I had a great experience with Logan this morning. He came to my home, inspected the area in question, and provided a detailed description of how JES would fix my sinking floors and stabilize the house. After kicking it around for a short time, I decided to go with the bid because of how knowledgable Logan was.

  • Review 105 (2020-10-01 - Rating: 5)

    The experience started with the sales representative, Andrew Minnix. I appreciated that he explained every step of the process, discussed options, pricing differences and without condescension because I am a female home owner. I felt confident enough with Andrews presentation of this company to put my deposit down that day.The install team just finished my project this week. I was really dreading the clean up, dust and dirt that I figured would come with this. It wasnt nearly as bad as I thought! I was happily surprised that they erected barrier plastic to cover my belongings stored in the basement. They cleaned up the entire work area and sprayed down the driveway. Most impressive was I can hardly notice where they dug up my yard and buried the app. 12 pipe coming outside of my pump in basement. They took special care to replace the dirt and sod as if it never happened. To me, the difference in a professional in any job is the clean up and details!Thanks: John Collins, Jason Tuttle, and Tomas Beach.

  • Review 106 (2021-07-21 - Rating: 5)

    Kade Mondell I believe was the rep who came out for an estimate, and wasnt super pushy or obsessed with the big powerpoint presentation when I wasnt interested. Big plus in my book.I just had my work performed by Jessie Gilley, Mark Riles, and Joseph Reid. They worked hard to get the job done and were pleasant folks. As far as I can tell, everything went without a hitch and they put down hay and grass seed throughout the working area to get grass going again.We had some scheduling issues but the company was always quick to communicate and direct with the game plan. I understand stuff happens and Im flexible, just keep me in the loop.Id use JES again in the future and I would recommend them from my experience.

  • Review 107 (2024-09-30 - Rating: 5)

    Timely and professional service from Corey. The solution ended up being something we can do ourselves. I appreciate he didnt try to sell us on a more expensive fix that isnt necessary. I would definitely recommend their company!

  • Review 108 (2020-03-06 - Rating: 5)

    From the professional inspection by Steve Hayes who told us what problems were were having with our foundation. The interaction of all other JES employees involved setting up the work. We were happy how easy & clear they made things. Also how quickly they were able to schedule our job. The crewmen they sent were Calvin Coffey-Head Crewman Joseph Reid, Zev Journell & Jacob Journell. All were very kind to myself and my husband. Calvin took time to show us pictures as the work was completed. Calvin also took time to explain what they were doing. They did not leave until they were sure we were satisfied with the work. They also got the job done in the time they originally scheduled. I would recommend JES to anyone needing Foundation Repair.

  • Review 109 (2021-09-24 - Rating: 5)

    We used JES Foundation Repair to seal our rather large crawl space. The team of three employees included Nathan Patterson (no relation), Luke Morris and Mhylee Schoolfield. The install took three days and the team was here on time each day, they were extremely polite and I was kept up to date on the progress. I am extremely pleased and grateful that this project is completed. I now have one less thing I have to worry about. Thank you JES

  • Review 110 (2020-02-15 - Rating: 5)

    Tyler Lemcke was very good to work with, very knowledgeable about all the materials that JES uses, and warranty on products. Also very friendly and easy to talk to about all the financing that is available and discounts that are offered. Would definitely recommend to anyone needing their type of work done!

  • Review 111 (2020-05-18 - Rating: 5)

    I had my front walk settle I call JES. The salesman that came to the house was friendly and knowledgeable and was very helpful in all aspects of explaining the job to me. The two technicians that came to the house were very courteous and actually called me ahead of the appointment time and stated that they completed their last job early and wondered if it would be OK to come early. Which I agreed upon. they came and completed the job in the most professional timely manner. The technicians were very helpful. They explained every aspect of the job for me and completed the work very expertly. they were very friendly and knowledgeable. I cannot Thank them enough. I highly recommend them contractor and their technicians and salesman. They were far above other contractors and they were far from average. Very pleased with the job and the communication. thank you very much the technicians names were Kade and James Monell. So very impressed with these gentlemen my wife and I thank you all for a job well done. Garry and Teresa Volk

  • Review 112 (2020-02-06 - Rating: 5)

    Jordan arrived on schedule, explained what inspections he would be performing, answered multiple questions, and then proceeded to do his job in a proficient manner. Jordans presentation of the inspection results included multiple photos. We are pleased that JES provided a pleasant, courteous, and apparently well trained technician to perform the first annual inspection. We look forward to seeing Jordan next year.

  • Review 113 (2020-05-04 - Rating: 5)

    Jordan Cook and Joseph Reid did an excellent job servicing my sump pumps. They were on time, courteous and knowledgeable. JES triple pump system with battery back-up is definitely worth the money. Having peace of mind knowing you have a dry basement during recent heavy rain is priceless. Finally a dry finished basement without a musty smell is a perfect place for a Virginia Tech man cave!

  • Review 114 (2020-10-30 - Rating: 5)

    They sent out a crew to repair and waterproof my basement. They did a great job as far as I can tell. I dont have any water anymore. They were very polite. Charles Byers, Jacob Journell, Sean Aldridge were in the crew and were excellent. I highly recommend.

  • Review 115 (2020-04-27 - Rating: 5)

    Mac was wonderful and very knowledgeable about our foundation. He was able to explain everything in easy laymans terms and made sure my husband and I knew exactly what was wrong. He was very reassuring and was able to help us with an additional joist/foundation issue that we were worried about and he helped us find a solution. It was really nice to have an honest person giving us estimates rather than the big doom and gloom that tends to be the usual for any kind of construction work.Alex Wilson, Nathan Patterson, Sam Leap, Zev and Jacob Jourrell were all the wonderful people that actually did the work. They were very polite and professional. They cleaned up the site after lifting the floor an entire inch in a single day which is so much more than I can say about the terrible people that worked on my crawlspace before I owned this house. I am very appreciative of these people helping me feel more secure in my home, particularly in the heaviest room of the house that had only 2 supports before. Now it has 8! Its weird to see what a difference that inch made-some cabinet doors are now crooked (easy to fix) and some drawers that previously needed magnets to stay shut dont need anything anymore and close on their own. In short, I definitely recommend using this company and I definitely recommend you make sure your floors arent uneven af before you renovate instead of being a cheap house flipper.

  • Review 116 (2021-01-28 - Rating: 5)

    The team who came to work on our home, John Collins, Lameche Flood, and Trayvon Poindexter were the most professional and hard working crew! They showed up on time each day, kept us informed of each step in the process of our crawl space encapsulation, and left us feeling secure that our home was taken care of. Now thats a good feeling! We purchased a flip that we are now (5 months later) finding out has a lot of hidden issues. The JES team took great care in helping us to make some necessary repairs along the way during our encapsulation. Now when I go to bed, I dont have to worry about mice, moisture, or the jokers who fixed this house we bought from. Everything below is A-OK thanks to John, Lameche, and Trayvon! There are no words for that feeling. Thank you guys...if you are reading this. We truly appreciate all your hard work! Love, the Beckwith Family

  • Review 117 (2020-11-12 - Rating: 5)

    Charles Byers, Jacob Journell, James Spengler, Thomas Beach did a great job. They were professional, on time, good work, responsive with good value, as well as Travis Austin.Thank you allThe Sutherland, Elk Creek, VA

  • Review 118 (2021-09-28 - Rating: 5)

    Foreman, Andrew Benitez, Eric Rock (co-foreman) , and installer ,Markese Terry were an exceptional crew for our project. They were thorough in the job. Mr. Benitez kept us informed about what was taking place and if we had questions. The men were respectful of our home and were on task.

  • Review 119 (2021-02-17 - Rating: 5)

    I had my basement waterproofed in January 2016 and have had it serviced annually each year. Jordan Cook came out this afternoon and I was very impressed with the quality of his work and his willingness to answer my questions. He was much more thorough than the service technicians from Appomattox who have come out in prior years. I look forward to working with him in the future!

  • Review 120 (2021-05-14 - Rating: 5)

    JES fixed my basement water problems. Double pumps with battery backup, Hard workers. Left my basement cleaner then it was when they arrived. Foreman Charles Byers / Co Foreman James Spencer / Installer Eric Phelps very friendly and professional. Answered all my questions & gave me all the details. Highly recommend them. 5 Stars all the way.

  • Review 121 (2020-05-28 - Rating: 5)

    Alex W., Nathan P., Jacob T., and Jonathen C. came to the house to repair our foundation/crawl space. I highly recommend these four young men. They were prompt, courteous, respectful, and did an amazing job! From what we could see this job was done extraordinarily well. We will definitely recommend JES to our friends.

  • Review 122 (2020-09-24 - Rating: 5)

    Tyler Barr spent over an hour with us this evening evaluating our sinking garage floor and walkways. He explained in detail what caused these things and how to fix them. He also checked other items we had done to help with storm water issues and verified the jobs, done by us, were correct. His opinion helped to put our minds at ease. We look forward to having the garage and sidewalks repaired next month.

  • Review 123 (2022-09-25 - Rating: 5)

    The guys were very professional and performed there job with the highest quality the crew that came out was Rod, Keenan, and Darrell. Great workers and from the work they performed at my place they are definitely an asset to there company.

  • Review 124 (2020-02-13 - Rating: 5)

    Tyler Lemcke was our fantastic JES inspector today, 13 February 2020!Tyler did a wonderful job reviewing our issues in the basement in our 100 year old house.He was terrific and fully reviewed the process needed to guarantee resolution of the water problem, all the steps needed and the peace of mind needed for fixing an old problem.He deserves a bonus and praise for being attentive, polite and professional.We especially like him being our “man” until the work is completed!Jan and Buz Booker

  • Review 125 (2021-01-06 - Rating: 5)

    JES responded quickly by installing a system in my basement to prevent water issues when heavy rains began draining inside and causing damage to finished areas. The crew was very professional, efficient and made sure they answered all my questions and kept me updated. Thank you Alex Wilson, Joseph Reid, Jacob Tournell, Sam Leap, William Gribble, Eric Rock, & Mark Riles for all your hard work and braving the cold!!

  • Review 126 (2021-09-24 - Rating: 5)

    After heavy rains we noticed water coming into our basement. We called JES and scheduled appointment with Logan. It took about an hour for him to look over situation and educate us on our situation. He was very honest and knowledgeable about what the issue was. No work needing to be done yet a simple fix.

  • Review 127 (2020-10-16 - Rating: 5)

    Charles Byres and Jacob Journey with Aaron and Jason Tuttle worked for us in water proofing our basement. They all were extremely professional and were well trained for their task. We could not have asked for a better crew or a better job. Thank you, you are a 5 STAR team.

  • Review 128 (2019-10-02 - Rating: 5)

    Your crew, including Alex Wilson, just completed putting moisture barrier under our house. They did a wonderful job. Our crawl space looks so much better, and we no longer have to be concerned about the water, dampness, and mold.The crew worked diligently while they were here. They were very professional.

  • Review 129 (2019-10-10 - Rating: 5)

    Logan Lemcke came and did what I felt was a VERY thorough evaluation - he looked at my steps, my basement walls from the inside, and the foundation from the outside. He took his time and did an excellent review of the issues Id seen, but did not waste either my time or his. He was patient not only with me, but also with my dogs, both of whom warmed up to his calm demeanor VERY quickly! if Logans work is reflective of the company as a whole, I could NOT imagine better! Would DEFINITELY recommend.

  • Review 130 (2021-04-20 - Rating: 5)

    I was worried when the salesmen ghosted me and never returned any of my phone calls after I signed the contract.If I were rating the sales team Id give them a 1/5 but the contractors who came more then made up for it.The work was done excellently and even though some of the salesmens plans ended up working the contractors were able to compensate.The workers were on time and though the work took longer then expected it they went above and beyond.

  • Review 131 (2021-07-13 - Rating: 5)

    Joe was great. He came out to do an estimate but wasnt able to give me an accurate estimate at this time due to not being able to properly access the crawl space. He did however give me some options on the next steps to take and once we do that we will definitely be giving Joe a call to complete the work we need done!

  • Review 132 (2020-03-25 - Rating: 5)

    Jordan did a great job at our annual service and discovered our backup pump and battery weren’t functioning. He gave me prices and options and had all parts needed on his truck. Glad he came out and has our system back up and running.

  • Review 133 (2020-02-07 - Rating: 5)

    I called JES and made an appointment for someone to come look at my basement leaking. Tyler Lemcke was on time and very pleasant to talk to. He told me what to look for and what options I had. I did what he asked and here come the rain again. I did what he told me to do then I texted him that morning and he came out that day to look at it again. He was very knowledgeable and helpful. He was considerate of my problems and made me feel at ease.Looking forward to getting this resolved and be worry free about the rain. Thanks Tyler!

  • Review 134 (2020-11-23 - Rating: 5)

    I had a wonderful experience with the job I needed to be done in my basement. I hope I am remembering the names correctly, Jessie Gilley, Sam Leap, and Mark Riles were very courteous, explained everything thoroughly both before they began and after they were finished. All my questions were answered before I even asked them. Thank you for sending a great crew.

  • Review 135 (2020-11-06 - Rating: 5)

    We were very satisfied with the work done by the JES team. The crew was on-time and very professional. John Collins, Nathan Patterson, Bradley Mann, and Jason Tuttle are definitely assets to the JES team. Thanks again!

  • Review 136 (2020-10-14 - Rating: 5)

    My only experience with JES was a free inspection, but based on that, I would not hesitate to call them again should I ever need to. Tyler went above and beyond in patiently and thoroughly answering all my questions even though it turned out not to be a foundation problem at all. He was very knowledgeable and easy to communicate with, and he never made me feel as if I was wasting his time.

  • Review 137 (2021-05-01 - Rating: 5)

    The crew that came to repair the crawlspace was John Collins, Rob Railton and Tommy Fisher. I was not only pleased with the work, but the friendliness, courtesy and the information provided by this team. Thank you JES for the repair and I would recommend this company to all!

  • Review 138 (2020-02-06 - Rating: 5)

    We had 7 piers placed under our foundation to counteract sinkage. JES workers showed up on time, put in a full days work, and made our lawn look pretty much good as new when the job was finished! We had a three guy crew and they were courteous, funny, and knowledgeable of their work. Hats off to Jose Lopez, Daniel Y, and to Maligie Conteh for making this job as painless as possible. Highly recommended.

  • Review 139 (2019-06-27 - Rating: 5)

    I had them come out and install a system into my basement. The crew was extremely helpful and nice. They found a way to save me money with an easy fix on my hot water heater rather than me spending money. During the install they answered all questions and kept me up to date on everything that they were doing. A lot of installs I have had in the past could careless about the customer, they only usually care abhor finishing. I was extremely happy with everything. JES also managed to beat every price quote i got which is a big deal to be also

  • Review 140 (2020-02-15 - Rating: 5)

    I just had JES out to fill in large voids under my front cement deck and garage. Water had run down underneath and gouged out large channels, leaving big gaps that had animals living in them. Bryan Rutherford and Josh Jones came out and installed the heavy duty foam into those spaces so now they are secure and I dont have to worry about the garage collapsing. They were meticulous and answered my questions. It was a well done job with a thorough clean up. I also appreciate having Demetrious stop by to check on the job and make sure everything was okay.

  • Review 141 (2023-01-21 - Rating: 5)

    Everything went great. Johnny the estimator was very knowledgeable. The crew, Charles Byers, Eric Rock and Rahmir Stovall did an excellent job. I received a courtesy call each morning from the crew letting me know what time they were arriving. The crew kept me informed as to what they were doing each step along the way and answered all my questions. The best part….my basement looks totally different and is DRY! A++++.

  • Review 142 (2024-12-19 - Rating: 5)

    The JES crew came to our house and jacked up our floor until it was perfectly level. Luis, Jose, and Juan Z. arrived on time, were very friendly and informative, and did an excellent job.

  • Review 143 (2020-01-29 - Rating: 5)

    The crews both inside and outside were very professional, worked very hard, and did a good job. The outside guys were Jessie Gilley, Kevin Hambrick and Kenny Tanks. The inside folks were Calvin Coffey, Thomas Reid and Zey Jornell. Each of them deserves 5 stars for their individual work product even though I was disappointed that one part of the project was not accomplished due to directions from senior management above these guys. All six of these fellows did their job with excellence.

  • Review 144 (2020-02-07 - Rating: 5)

    My name is Carl Turney and Im the chairman of our properties committee at Catawba Valley Baptist Church in Troutville,VA. Technician Jordan Cook of your Salem office performed an annual check on our sump pump system today and he did a great job. He was courteous, efficient and professional during this service call. He arrived early, answered any/all questions that I had and insured that I was satisfied with the work he had performed before leaving. I will ask for Jordan next time service is required - thank you.

  • Review 145 (2020-09-18 - Rating: 5)

    Everyone from our field inspector, Scott G, to Jessie G, Sam L, Mark R and the rest of the install team were professional and courteous. When the crew found asbestos adhesive hidden under our basement floor, they contacted us right away and recommended an abatement team who came out the very next day. They even finished the project on schedule, despite the additional work. Were grateful to have a dry basement as we head into fall/winter!

  • Review 146 (2020-04-09 - Rating: 5)

    Excellent experience with JES. Company worked well with my work schedule. Installers were Calvin Coffey, Mihail Gadjebv, Joseph Reid, Thomas Reid, Zev Journell, worked diligently in spite of unfavorable weather. Installers were very polite, professional and able to provide knowledgeable feedback to my concerns and questions. Thank you, JES!

  • Review 147 (2021-09-18 - Rating: 5)

    Charles Byers and Quantaez Easley were the workers who came to our home to put in our french drain. These guys were friendly, courteous, respectful and professional. They kept us informed all along the way especially when we ran in to a few glitches. We were very pleased with them.

  • Review 148 (2023-03-30 - Rating: 5)

    Charles and Alfonso were extremely personable, and super fast workers, and professional. Definitely will be going through them in the future. From start to finish the entire process was broken down and explained every step of the way. Could not ask for better customer service.

  • Review 149 (2020-07-07 - Rating: 5)

    Thanks to JES for a job well done on my basement. They did a great job. Thanks to the installers, Calvin Coffey, Jacob Journell, David Ham, David Gilley, Keinan Hambrick and Samuel Leap. They were courteous and very professional. Especially thanks to Calvin Coffey for keeping me informed on the progress.

  • Review 150 (2019-12-04 - Rating: 5)

    Mud and water flooded my mother’s basement. JES did a wonderful job cleaning the mess and making sure it would never happen again. The workers were polite and respectful. Even bringing in my mothers dog that escaped 😁Foreman—-Alex WilsonCo-foreman—Mike GadjelouInstallers—Jacob Jarrell, Nathan PattersonHighly recommend!

  • Review 151 (2020-03-14 - Rating: 5)

    Kade and James Monell performed work at my home in our garage filling void spaces under our concrete floor on 03/12/20. Both gentleman were professional, friendly, and articulated their expertise in the work the JES offers. JES came highly recommended and both gentleman lived up to all my expectations. I am very satisfied with the work Kade and James done and would definitely call on JES to perform other work for me and will be recommending JES to my friends. Thanks Kade and James.

  • Review 152 (2020-02-07 - Rating: 5)

    Learning that 50% of the air in the house comes from the damp, moldy crawl space made me realize why Id begun having difficulty breathing the last 18 months - Id been blissfully breathing in mold spores. Once Tyler Lemcke explained how an affordable encapsulation of the crawl space adding a sump pump and a dehumidifier with air purifying filter, I was relieved. There was no pressure, no manipulation to purchase Tyler inspired confidence in the company and the job benefits, including adding value to my house. The Crew of Calvin Coffee, Jordan Cook, Zev Journell, Joseph Reid, and Thomas Reid were respectful of each other as well as of me, professional, enthusiastic, and worked with good humor, despite hard work or the weather. They patiently reworked areas where I had concern, cleaned up the area, and kept smiling. What a delight! I noticed better breathing the very next morning. Im confident to refer them/JES to others.

  • Review 153 (2021-02-22 - Rating: 5)

    The crew that worked at my house, Josh Fields (Foreman), Anthony Douglas (Co-foreman) and Aaron Lang (Installer), did an excellent job. I appreciated the honesty and information I received, saving me money. They also cleaned up well afterwards.

  • Review 154 (2022-04-09 - Rating: 5)

    From the start, JES was a top notch operation. From the initial quote and job spec, through the excellent crew who preformed the work. I was very pleased with the experience and would highly recommend them to anyone.

  • Review 155 (2022-01-13 - Rating: 5)

    Richard Jaffray, Foreman; John Beckman, Co-Foreman; and Nick Peters, Technician, are a great team. They were dedicated to their work from start to finish. They are experts in their occupations. I would recommend them and have them back for future work, if needed.

  • Review 156 (2020-10-15 - Rating: 5)

    Tyler Barr and Jordan Cook were wonderful to deal with. Honest and helpful. Having water damage unrelated anything they can service unfortunately. Hoping JES knows how lucky they are to have two very professional employees. Will be giving their numbers to anyone who asks!

  • Review 157 (2020-10-20 - Rating: 5)

    Work was done in my basement on October 15 and 16th , 2020! Great group of men ! They showed up on time and they introduced their selves! One of the guys( sorry) forgot his name walked me through what to expect with the job and explained more in detail! They cleaned up everything and I was impressed with the professional work that was done! Thank you Jesse gilley, Sam Leap, mark riles, and Nate Patterson

  • Review 158 (2021-01-17 - Rating: 5)

    WOW , what a surprise to find a very professional company. Good for their word of how the whole install would go. I would give 10 stars if I could. I am so happy we chose JES to help us. The entire Team from Step1( the intro to company,explaining Job,setting up,delivery of serves, Matthew, Price, Thomas+ Joseph Reid, Meechie A1!!!!

  • Review 159 (2020-02-14 - Rating: 5)

    Jordan Cook performed my annual inspection on February 13, 2020. He was extremely courteous and professional. He answered all my questions and concerns and made sure my system was working properly before he left. I highly recommend JES to everyone.

  • Review 160 (2019-11-19 - Rating: 5)

    The work crew (headed by Jessie Gilley and composed of Thomas, Kenny, Joseph, and Calvin) was focused and appeared to work efficiently. All were polite. Would have been preferable to be made aware there was no liability/culpability on the part of the company for any unknown plumbing lines that could have potentially been damaged BEFORE the contract was signed. Otherwise the project proceeded uneventfully/slm

  • Review 161 (2021-07-15 - Rating: 5)

    Jeff Villa came to our home and was very polite and respectful. He took his time to assess and set up a proposal that made sense and was understanding with the questions we had.

  • Review 162 (2020-04-14 - Rating: 5)

    Tyler Lemcke came to our house to explain why our basement kept flooding. He took the time with my self and my husband to answer all of our questions. He was a pleasure to work with! We decided to sign with Tyler! I would highly recommend him for any and all your foundation needs!! He’s was fantastic!

  • Review 163 (2021-04-23 - Rating: 5)

    Bradley Mann was very thorough and professional when he came to give me an estimate. He was extremely confident in his company and the ability to do what I might need. I would definitely recommend him to anyone.

  • Review 164 (2020-10-19 - Rating: 5)

    Calvin Coffey, Keinan Hambrick, Eric Phelps & James Spencer were all very courteous and professional. They worked hard and cleaned up after themselves. It wasnt nearly as noisy as I imagined it would have been and the finished product looks great! Now to wait on the rain....

  • Review 165 (2023-01-01 - Rating: 5)

    ( Crawlspace encapsulation) Team members Thomas Reamer, David Coffer, Damon Patterson & DJ. FIVE STARS 🌟 These guys were polite & professional. Their attention to detail and pride they demonstrated did not go unnoticed. Thanks guys.

  • Review 166 (2021-10-07 - Rating: 5)

    Tate Dulany was extremely friendly and knowledgeable and was very pleasant to work with. Took the time to explain the process and how the system would work to help with my basement. He’s a great asset to JES

  • Review 167 (2020-08-11 - Rating: 5)

    Tyler Lemcke was awesome. Was able to come through much earlier than anticipated and was quick and thorough. Gave me a quote and detailed analysis of all work that would need to be completed to alleviate my issues. Would highly recommend!!!!!

  • Review 168 (2023-02-21 - Rating: 5)

    Christian Polumbo, Lucas Ratliff and Caleb Mattox completed foundation repair in a professional and timely manner. Made sure I understood what was happening step by step. Recommend their crew if you are in need of foundation work.

  • Review 169 (2020-04-22 - Rating: 5)

    Jordan Cook came this morning.....very polite and personable. We appreciated that he followed safety procedures for Covid 19. He suggested a different way of hooking up the dehumidifier that will save us money and time. We so appreciated that. We recommend him highly. Sally and Jim Bohland...Blacksburg

  • Review 170 (2020-11-19 - Rating: 5)

    On November 9th And 10th Charles Byrds , Jacob Joumell and James Spencer showed up to install the gutter system in our basement. We were very impressed with the work they done. Not only did they do a great job, they conducted their self in a professional and polite manner. Thanks guys for great job!

  • Review 171 (2019-11-08 - Rating: 5)

    I met with Andrew Minnix and I was so pleased with the information he shared with me that I am now in the process of having JES do my work. Andrew was so friendly and easy to talk with, and very polite. I can’t wait to see the finished job!!!!

  • Review 172 (2020-07-14 - Rating: 4)

    Logan Lemcke came to consult about my basement leakage and gave me 2 prices, for various degrees of work to handle the situation. Unfortunately, between the time I called for an appointment and the time when he was able to come, I found that I would have to be moving from the area; and it would not be possible for the work to be done in the time I would be here. So I want to commend Logan on his professional, helpful information and bid, even though I cant take advantage of it.

  • Review 173 (2020-08-27 - Rating: 5)

    WOW....now thats the way to provide a service....top notch from Tyler Lemke coming out for the quote to the crew out of Salem led by Jessie Gilley and his team, Sam Leap, Kenian Hambrick and Eric Phelps that installed the foundation braces and sump system. I have already eagerly recommended JES to co-workers at Volvo and a lady at the bank.

  • Review 174 (2021-04-29 - Rating: 5)

    They did a fantastic job in our crawlspace. They were curtious and respectful. I would highly recommend them for foundation work and encapsulation.These fellows did an excellant job!Nathan PattersonJohn AlderidgeLuke MorrisMike GadjelovMike ShawAaron Trombley

  • Review 175 (2019-10-10 - Rating: 5)

    Logan Lemcke came out today to estimate repair to foundation. He was thorough and knowledgeable. He answered all my questions. I was very pleased with the encounter and look forward to a completed job.

  • Review 176 (2022-01-11 - Rating: 5)

    I am really happy with the speed and quality of the work performed. Now I can have peace of mind knowing my basement is in great shape. Special thanks to the crew Charles Byers, Jacob Crowe, Ron M, Dustin Love, Christian, and Calvan Coffey!

  • Review 177 (2020-02-12 - Rating: 5)

    Tyler Lemcke was my inspector this morning. He was prompt, polite and knowledgeable. He discussed different options for our situation and was very honest. Great service, Would recommend

  • Review 178 (2021-07-23 - Rating: 5)

    Nathan Patterson and Luke Morris with their team of Mhylee Schoolfield, and Rennie Ramirez, were very efficient. They were polite, punctual, and did a quality job. I highly recommend them.

  • Review 179 (2020-12-04 - Rating: 5)

    Foreman John Collins and installers Lameche Flood and Jason Tuttle were very professional job looks great! They were clean and quick with the installation of my system! Thank you!

  • Review 180 (2020-08-14 - Rating: 5)

    Travis Austin was a wealth of information during my appointment. He was thorough, professional and informative - he was also patient through our plethora of questions! Thank you for great customer service!

  • Review 181 (2020-02-02 - Rating: 5)

    Logan Lemcke was our inspector. He was professional, knowledgeable, courteous, flexible and on time. He was faced with a construction superintendent, who showed himself in a most unprofessional manner. Logan rose above this unprofessional behavior, which made him even more impressive.

  • Review 182 (2020-09-25 - Rating: 5)

    Logan came to our home this evening to evaluate our foundation issue. He methodically diagonsed the problem and explained it - and the recommended solution - to us. Hes clearly knowledgable and was quite patient in answering all of our questions. We feel confident in hiring JES to fix our house!

  • Review 183 (2020-10-06 - Rating: 5)

    Logan Lemcke traveled from Blacksburg Virginia to Charleston West Virginia. Three hours to be here this morning. Not only on time but a little early. Very professional, polite, and courteous.I now have a newfound knowledge of my property. I would recommend this company to anyone and thank you Logan for your expertise.

  • Review 184 (2020-04-30 - Rating: 5)

    I was impressed with Todd’s presentation. He was very professional, careful to social distance during this unsettling time. He thoroughly explained the process and showed us what the finished project would look like. No high pressure.

  • Review 185 (2020-02-17 - Rating: 5)

    Tyler Lemcke was awesome and super helpful. Put the whole process into perspective for us and ultimately he was the reason we made the decision we made to use JES. The customer service is awesome. Thanks Tyler!

  • Review 186 (2023-02-25 - Rating: 4)

    Guys did a great job with mine. Extremely professional. Only wish I heard from the guy that sold us contract to check how things are going and answer few questions.

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