Tar Heel Basement Systems

Photo of Tar Heel Basement Systems

Located in Winston salem, North Carolina

Address: 2910 Griffith Rd, Winston-Salem, NC 27103, United States

Phone: +1 336-283-2984

Rating: 4.8

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Appointment required

Categories

  • Waterproofing service
  • Concrete contractor
  • Contractor
  • Foundation
  • Water damage restoration service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-26 - Rating: 5)

    Thoroughly impressed from start to finish! It took 6 weeks to get the installation appointment (post hurricane) but we received texts periodically during that time confirming our appointment. Was nice to know we hadn’t been forgotten about! JACOB C and TERRENCE A did an exceptional job!!! They were on time, professional, polite, honest, knowledgeable and kept us informed of the progress throughout the day. Job was started on 12/23 and completed early the next morning on 12/24; you would have never known they were working just before Christmas - their attitude was GREAT! Restoworx did a fantastic job with mold remediation. JOHN D. did our inspection and walked us through the purchasing process. He was honest, professional and fantastic to work with! All in all - EVERYONE was great to work with. Our crawlspace looks amazing! I’m not afraid to go under the house any more. Professional, courteous and prompt. We will definitely call Tarheel for any future needs!!

  • Review 2 (2024-08-12 - Rating: 5)

    What a phenomenal experience I had with Tarheel Basement! From the onset, Dave Brereton arrived on time for our walk through and was extremely professional. He evaluated my situation and explained in layman’s terms exactly how this problem of water seeping into my basement and black mold can be resolved. My research had me thinking this would be an expensive endeavor, but Dave’s quote was $5,000 less than I anticipated. On the install date, Nate Griffin texted me when they would arrive, I like that. This was the day after Tropical Storm Debby, so my basement had lots of standing water (we had 4.35” of rain). Nate just smiled and said “we got this!” Zach Mathis was a tremendous help, he thoroughly explained how the sump pump would be installed and operate. I appreciated his transparency. Don’t forget about Isaac Harris. He was very instrumental in the installation process. I highly recommend Tarheel Basement.

  • Review 3 (2025-01-02 - Rating: 5)

    Ken, Stephen and Tim W were great! They communicated with me through the whole process, worked efficiently and were so professional. Glad to have peace of mind knowing the job was done well and my home is protected with the crawl space encapsulation!

  • Review 4 (2025-01-05 - Rating: 5)

    Ian and Justin were excellent. Very helpful fast and thorough. I would recommend this service to anyone

  • Review 5 (2024-09-27 - Rating: 5)

    Tar Heel Basement helped Me In My Worst emergency today, although my sump pumps were overwhelmed by the flooding, I called the main number and the most wonderful young lady help me, then I called my local rep Eric again help me understand and guided me, that everything was going to be OK. I can’t believe with a foot of water. My pumps are working right now! pumps are Underwater! pumping out the water From my basement. I Do not have to rent Any special equipment . thank you Tar Heel Basement Systems and Eric, while he is taking care of his family, respectfully answered my call. I can’t imagine how many people called him. God bless you all. Elaine Ruiz

  • Review 6 (2024-12-24 - Rating: 5)

    So beyond pleased with Tarheel Basement Systems! Im a 2-year customer as of this week. A complete encapsulation, french drains, sump pump and dehumidifier. I receive an inspection each year around this time, my representative was John Snow, was amazing, so polite, punctual, kept me up to date on his arrival via text and phone, it was so pleasant seeing someone who gets customer service , and John does! He informed me my dehumidifier was not working, and would be replaced under warranty, and like clockwork as John said, he replaced it today! The easiest replacement ever, he arrived worked diligently, above and beyond! Again, beyond pleased!

  • Review 7 (2024-05-22 - Rating: 5)

    For years, one of our patios was slowly sinking. This patio has a set of steps from our glassed-in porch - and yes, they had sunk as well which yielded a trip hazard.From the first telephone call to book an inspection & an secure estimate, the entire process with Tarheel Basement Systems was easy. The sales rep, Gregg, was patient as he explained what had to be done, what I should expect during the job and assured me that their team was well equipped for this project.Today, they arrived on-time, assessed the situation and got to work. Edward & Jeremy were very professional - they used their knowledge and expertise to carefully lift that concrete slab and level the patio while making sure that the steps were in the proper position when the job was done. Just amazing.If you ever need concrete slab or driveway work lifted, you can trust the team at Tarheel Basement Systems. I highly recommend them.

  • Review 8 (2024-12-21 - Rating: 5)

    We had Tarheel Basement do some leveling concrete work at our church. They were extremely professional, efficient, and friendly. They also cleaned up when the job was done. I hope I get their names right-Joe and Josh (working in place of Thomas) -did an outstanding job. I would absolutely recommend them!

  • Review 9 (2024-12-23 - Rating: 5)

    Tar Heel Basement Systems helped me after damage from Hurricane Helene. They showed up when scheduled, on time each day and finished when they promised they would. They were extremely professional and communicated with me throughout the entire project. I am very happy with the service and the quality of the work. Nate Griffin, James Passmore, Noe Gomez, Justin Clayton, Billy Noyola, John Reavis and everyone else associated with the project did an excellent job. I have no hesitations in recommending them.

  • Review 10 (2024-10-24 - Rating: 5)

    We heard about Tarheel Basement Systems through some local radio advertisements on 2 Guys Named Chris - called and met with a very knowledgeable company representative. We decided to get some much needed basement/crawl space work done and are very happy with the finished result.The number one thing we have noticed besides the dry basement is that our air quality inside our house is so much better. That alone was worth having the work done, not having to worry about moisture and mold are just added benefits.Thank you, the process from start to finish was very smooth and the crew was very professional and did a wonderful job!

  • Review 11 (2024-10-02 - Rating: 5)

    Tim Martin did a phenomenal job assessing what we needed. He explained in detail the work to accomplish that. The work crew of Robert, Josh and Jesus were very professional. They were very thorough in explaining what they were going to do. They did an amazing job!! I would highly recommend this team!!

  • Review 12 (2024-11-23 - Rating: 5)

    First I met with Jeff about Crawlspace encapsulation. He discovered 2 rotten floor Joice. Replacement of those as well as encapsulation was very reasonable. They sent out Andy and Elijah who were very efficient and considerate.The other half of the space was an open basement area. The main front wall was so wet mortar was easing out. Jeff recommended a french drain with a pump. Edward and Jeremy were not only respectful but explained every step . Thank you Tarheel Basement Crew !!

  • Review 13 (2024-12-07 - Rating: 5)

    Jay Yount was great salesperson and Ceritified Field Inspector. Foreman David P and crew mates Ernesto Nestor and James C were knowledgeable and efficient, arrived on time and got the job done in two days. Results of the floor stabilization were communicated to me clearly before, during and after the work was performed. All my expectations were at least met. Would definitely recommend Tar Heel to friends and family.

  • Review 14 (2023-05-10 - Rating: 5)

    Ian, Nathan A and Christian did a great job with my install. From start to finish, they were professional, engaging in their customer service and made sure I understood my unit. Great job guys.Keep up the good work.Sales by Tim Martin was great! Tim explained the process accurately and followed up, checking to make sure I was satisfied.When a small issue arose, Bobby Wright, service technician came to help and saved the day!All of these gentlemen made my experience with Tarheel Basement systems great!

  • Review 15 (2024-09-01 - Rating: 5)

    We would like to thank and show our appreciation to Jacob and Terrence with Tar Heel Basement Systems for the fantastic work they each did on finishing out our basement. They were kind, well mannered and knew what they were doing. They could answer any questions we asked. Many many thanks, to both of you, for a job well done. We think they deserve a 10 star rating!!!Sincerely,Larry and Lockwood Cornett

  • Review 16 (2024-11-13 - Rating: 5)

    We had a fantastic visit! Our inspector (Daniel) was very knowledgeable, friendly and helpful. He was able to provide us with the information and peace of mind we were seeking. I cannot say enough good things about experience.

  • Review 17 (2024-10-16 - Rating: 5)

    I talked with 3 companies regarding a moisture/mold problem in my basement and was most impressed with Tar Heel Basements. The initial inspector was thorough and knowledgeable, spending more time checking my foundation both inside and out than Tar Heels competitors. He answered a lot of questions and assisted with the interest free financing. It was an expensive repair that I was very stressed about, but Tar Heel made it as easy as possible.Once the scheduled week arrived, the technicians provided advanced notice of arrival each day, and showed up on time or early. They kept me informed throughout the process and answered numerous questions. They hung plastic to protect my belongings from the dust and advised regarding their findings (such as termites) as they removed walls and insulation. They coordinated with the electricians for installing power to the sump pump and made sure they cleaned up. Tar Heel kept everything clean and even mopped my floor once the work was completed. Im very appreciative of Nathan Griffin, Zac Mathis, and James Passmore for their hard work, and the care and consideration they provided while working in my home.

  • Review 18 (2024-11-03 - Rating: 5)

    Jackson Ramsay came to check out a problem with our de-humidifier. He did a fantastic job. Found the problem (it was off balance), corrected the problem and then checked out every aspect of our encapsulation. He went above and beyond what was necessary. I was extremely pleased. Thank you for the great service.

  • Review 19 (2024-10-30 - Rating: 5)

    I contracted with Tarheel Basement Systems to place a drain system in my basement which has been damp and gross for years. Robbie, Terrence, and Keaton were prompt, courteous, and efficient. Robbie explained the system in a way that I understood. After they were done they cleaned up thoroughly. The process from start to finish was well-managed and there were no hidden charges or pressure for add-ons.

  • Review 20 (2021-07-17 - Rating: 5)

    I needed to have my floor reinforced due to a heavy load in that particular part of the house. We called Tar Heel and James came out and looked underneath my floor to see what they could do for me. He gave me a couple of options and I selected the one that I felt was the best for my situation. On the day of repair, Mike and Nick came to my house on time and performed the reinforcement of my floor with OUTSTANDING results. My floor is as solid as concrete it seems. They cleaned up the work site, finished the paperwork, and left. I would highly recommend Tar Heel Basement Systems to anyone needing repairs to their home in this area. GREAT WORK MIKE AND NICK!!!

  • Review 21 (2024-10-25 - Rating: 5)

    Brian C, John C, and Nester did a wonderful job on our crawl space. Friendly, respectful of property and courteous! Answered any questions we had in detail.I highly recommend Tarheel Basement Company.

  • Review 22 (2024-05-13 - Rating: 5)

    Mike J. and David P. did an excellent job! They kept us informed on their arrival and what was being done each day. I cannot express my gratitude enough on the whole process with Tar heel Basement Systems from the beginning with Paul to the guys who came out each day getting the work done. I didn’t need to worry about anything. Thank you!

  • Review 23 (2024-10-10 - Rating: 5)

    We contacted Tarheel Basement Systems because, despite the fact that our home in Stokesdale was only 2 years old, it had a musty smell and shockingly we were beginning to see some mold spots on and around vents and in closets, including clothes. They sent out a representative (Harlan) promptly, on a Saturday, who inspected the crawl space, took readings of humidity in the wood and the insulation and overall air, took schematics of the crawl space, and plenty of pictures. He discussed the cost and options with us, taking his time, including financing options. He was extremely thorough, and we agreed on the scope of the work and cost. They initiated the project, with Jacob C and Terrence A arriving at our home early in the morning. Jacob and Terrence were extremely courteous and professional, dropped off some initial documentation, and got to work. I did not have to be home but was able to work from home for the duration of their visit and I can tell you that they worked hard for two days beginning early in the day until late afternoon. Other than leaving for home after Day 1, they did not leave the site and took minimal break time during the entire duration of their stay. Peeking out from time-to-time they took their time cutting the materials to size, and when the project was over recapped with me what they had done. My wife and I are extremely appreciative of Jacob C, Terrence A, Harlan, and the entire team at Tar Heel Basement Systems and would not hesitate to enlist them again!

  • Review 24 (2024-10-22 - Rating: 5)

    Very professional experience with Ken, Stephen Foster and Michael T. There was a great deal of work to do and they accomplished it promptly, carefully and with minimal disturbance to our enjoyment of the rest of the house. We havent had enough rain to verify that the issue is solved but so far we are very satisfied.

  • Review 25 (2024-11-01 - Rating: 5)

    Jacob C and Terrence A did a fantastic work. Came in the morning went over what they would be doing asked if I had any questions also answered my questions.Did what they said they were going to do cleaned their mess up. In the end showed me around the house asked again if I had any questions or concerns. Those two were very professional and caring about our property. You can’t hardly tell they were at my home.K Walsh

  • Review 26 (2024-09-13 - Rating: 5)

    David K. and Andy L. did an amazing job with the work performed in our crawl space. They worked diligently and left no questions unanswered. They were very professional and explained everything. I highly recommend THBS!!

  • Review 27 (2024-10-31 - Rating: 5)

    I recently had the pleasure of working with Tarheel Basement Systems for a basement waterproofing project, and I felt compelled to share my experience, particularly highlighting the exemplary service provided by Ken Decamp, Michael Thompson, and Stephen Foster, along with my sales representative, Tim Martin.From the initial consultation to the completion of the project, the professionalism exhibited by the entire team was remarkable. Ken Decamp, the project foreman, demonstrated exceptional leadership and expertise throughout the process. His attention to detail and commitment to ensuring that every aspect of the job was executed flawlessly did not go unnoticed. Ken was always available to address any concerns I had and provided clear, concise answers that made me feel confident in the work being done.Michael Thompson and Stephen Foster were equally impressive in their roles as the installation crew. Their craftsmanship and dedication to quality were evident in the meticulous work they performed. They approached each task with a strong work ethic and an unwavering commitment to customer satisfaction. It was evident that they take great pride in their work, and their professionalism contributed significantly to the overall positive experience.I would also like to commend Tim Martin, my sales representative, for his unwavering support and guidance throughout the entire process. Tim’s knowledge of the products and services offered by Tarheel Basement Systems was invaluable, and he took the time to ensure that I fully understood all aspects of the project. He was proactive in addressing my needs and concerns, and his follow-up was consistent and reassuring. Tim truly acted as an advocate for me, ensuring that my interests were prioritized at every stage.In conclusion, my experience with Tarheel Basement Systems has been outstanding, thanks to the professionalism and dedication of Ken Decamp, Michael Thompson, Stephen Foster, and Tim Martin. Their commitment to providing exceptional service is a testament to the values of the company. I highly recommend Tarheel Basement Systems to anyone seeking reliable, professional basement solutions. Their team exemplifies what it means to go above and beyond for their customers.

  • Review 28 (2022-09-16 - Rating: 5)

    My husband Bruce & I are extremely pleased with the crawl space encapsulation done by Tar Heel Basement Systems completed earlier today. Brian C. & John C., Jr. were amazing, so professional & knowledgeable. They are the BEST! The electrician they work with is here now hooking up the dehumidifier. Highly recommend Tar Hell Basement Systems.

  • Review 29 (2024-07-03 - Rating: 5)

    We used Tar Heel Basements at a rental property and could not be happier. The installers Adam and Shayne we the very best. Adam was very courteous, respectful and professional. He sent the time to explain the process in great detail. Shayne is the hardest work man I have run across in some time. Shayne was polite, clean and respectful of your unit. ThanksEBB

  • Review 30 (2024-10-10 - Rating: 5)

    I recently had a drain and sump pump added to my basement garage. The process was simple and easy from getting them estimate to the work completed. The 3 gentlemen Ken, Stephen and Michael T. called when they were on the way. When they arrived, they introduced themselves and walked me through what was going to be done. The work was done quickly and there was no mess left behind, just a great system that has dried out my basement garage wall and gotten rid of the smell.

  • Review 31 (2024-12-10 - Rating: 4)

    I recently had a maintenance visit for my system, during which a simple electrical problem was identified. The tech was not qualified to fully diagnose or fix the problem, but with some patience, we were able to get the problem resolved. In the end, they sent out an electrician to diagnose the problem and a supervisor to execute the repair. Because the process took longer than their standards, they compensated me by replacing some equipment that was no longer under warranty at no cost to me.

  • Review 32 (2024-11-01 - Rating: 5)

    Tim Martin was a pleasure to work with. He was knowledgeable and explained everything in detail. He provided plenty of photos so that I had a clear understanding of all that needed to be done in my basement.

  • Review 33 (2024-09-09 - Rating: 5)

    Tar Heel Basement Systems has proven to be a very competent and honest company. I have personal experience from their crawl space encapsulation a few years ago. They just finished my foundation support system and sub-floor support project. Many thanks to the fantastic crew members: Nathan Griffin; James Passmore; Zac Mathes; Terrance Ateeb. All of these guys worked hard and foreman Nathan communicated very effectively keeping me informed of their progress showing me the work as it was being done, including pictures of areas I could not access myself. Excellent work!! I rate them a 10/10.Dickie Keziah

  • Review 34 (2023-10-10 - Rating: 5)

    The crew did an excellent job in waterproofing an existing basement. Thanks to their work, we can start using the area for family functions again. Ken and Steven were polite, courteous and worked hard until the last minute. I recommend this business!

  • Review 35 (2024-11-07 - Rating: 5)

    Tarheel Basement is a very professional company with employees who are knowledgeable, communicative, and efficient. Tyler and Noah were thorough and meticulous in their inspection and work on our basement installation. I highly recommend Tarheel Basement for anyone needing basement/foundation work.

  • Review 36 (2024-09-05 - Rating: 5)

    During remodel of our spacious walk-in basement, came to realize that the back wall and fireplace leaked during a hard rain. Quickly ruling out any outside solution we turned to Tar Heel for their AquaStop BasementGutterl. Paul our inspector did exceptional job of understanding our unique problems offering us options that we used to create an affordable solution. The diagram he drew was exceptional so by this time we had a lot of confidence. Our installers Mathais, Terrance and Matt really could not have done a better job. I would recommend Tar Heel Basement System to a friend. One piece of advice I can offer is to get THBS to work first, dont design your interior with water problems as a consideration.

  • Review 37 (2024-10-03 - Rating: 5)

    We had an incredible first experience with Tarheel Basement Systems, specifically with Tim Martin. Tim was friendly, efficient, and honest about what our situation was going to look like for us. I would recommend Tarheel Basement Systems to anyone who needs this area of work done.

  • Review 38 (2024-11-11 - Rating: 5)

    Cant say enough good things about Tar Heel Basement and the guys that work for them!! Ken Stephen Michael and Robert worked very hard all week long to get the job done and what they accomplished was beyond my expectations I am so thrilled over my seller my basement and my crawl space being secured from any water damage now!!!

  • Review 39 (2024-11-15 - Rating: 5)

    David and Nestor were both very professional, tidy and a pleasure to work with. Looking forward to not worrying about my crawlspace anymore!

  • Review 40 (2024-08-09 - Rating: 5)

    The previous owner of my home had someone do the encapsulation of my crawlspace and lets just say it was lacking some basics. The team at Tarheel - Eric, Jacob and Terrence - have done a great job of making it right and updating as needed. I trust them and you should too.

  • Review 41 (2024-10-15 - Rating: 5)

    Spoke with Jay Yount in Winston Salem, he gave us a very thorough evaluation of the areas of concern in our home. While we did not go with Tar Heel basement it had nothing to do with the service we were given and will use them in the future for our basement needs

  • Review 42 (2024-12-16 - Rating: 5)

    Ken and Stephen did an awesome job. This was for a small crawl space on an older house and it was a tough job. Kudos to these guys for a great job.

  • Review 43 (2021-07-01 - Rating: 5)

    I had my crawl space encapsulated and had a de- humidifier put in. The sales rep was honest and was not pushy or trying to lock you in on the spot. It was truly a free, no risk inspection. Took about 2 months to get the install booked because of their busy work load, but I was informed of that before signing a contract and they kept me updated. Installers arrived on the scheduled day and got the job done in the time promised.John Boy, RJ, and Elijah were the most polite and helpful work crew Ive ever had do work on my house. They did a great job, and having them do the install was an added bonus.Very happy so far......I can actually feel comfortable if I have to get under the house for anything now.😁

  • Review 44 (2024-10-08 - Rating: 5)

    Tar Heel Basement Systems always goes above and beyond expectations. We had our annual system inspection/maintenance yesterday with Jackson. He was courteous, knowledgable and showed up ahead of time. We will continue to use Tar Heel!

  • Review 45 (2024-08-16 - Rating: 5)

    Holy cow, these guys are AWESOME! Robert, Keaton and Tim are professional and very efficient in their work. I will definitely recommend the company. Many thanks to all involved.

  • Review 46 (2024-08-27 - Rating: 4)

    I am very satisfied with the work that was done in my home in Wilkesboro,NC. Devote D., Bryson and Tyrese were so respectful and graciously answered all of my questions. They did not come to play! These young men worked like worker bees. They went above and beyond. My reason for 4 stars and not 5 is that I thought I would have the white plastic everywhere but I did not get that. The salesman did tell me there would be stages to get me 100%. I am going to say there was a miscommunication during sales but my brother had passed a couple of days prior so I will accept my part in the miscommunication. I am still very happy with the work these young men completed. I can jump up to the moon and back and my floor is STABLE!!!

  • Review 47 (2024-07-24 - Rating: 5)

    We just had Tar Heel Basement Systems install a basement water proofing system last week. The installing technicians were professionals in every sense of the word. Ken and Stephen kept me informed of the installation progress and explained thoroughly how it works. The basement is dry 100% after 5 rainy days, (which it used to get wet every time). Thank you Tar Heel!

  • Review 48 (2024-05-21 - Rating: 5)

    I want to give a shout out to Sebastian Stanley who was wonderful to work with. He was very professional and explained the process of the gutter system. He drew up my contract and walked me through it. I felt really positive after speaking with him. Thank you, Sebastian! I also want to give a shout out to Patrick and Sean, the hard working brothers that installed my system. These guys did not waste any time getting the job done. I was impressed on how well they worked together as a team. It was a pleasure meeting them both. I’ve had the gutters now for several weeks and it has rained a lot. Absolutely no leaking at all!! Thank you Patrick & Sean for a job well done! 👍🏻 I highly recommend Tarheel Basement to anyone that has a leaking basement problem. From my experience, they are best!!

  • Review 49 (2024-05-24 - Rating: 5)

    The appointment and consultation was easy to set up. The consultant was very professional, he explain the process very well. The technicians were on time and very professional and knowledgeable. Randall explained all that they were going to do, how long it would take, told me about the warranty, how to take care of it and he assured me if I wasn’t satisfied they would be able to correct it to my satisfaction, they cleaned up after themselves. I would recommend them

  • Review 50 (2024-05-10 - Rating: 5)

    These folks are hands down incredible. My husband and I reached out to Tar Heel Basement Systems for their free estimate on our home due to severe moisture issues and floor and foundation concerns. Josh Chambers was our technician and he was amazing. He was so incredibly thorough and informative. He took his time and made sure any and all of our questions were answered, while working at the same time. He came up with an informed and specific plan of execution for our situation. We will definitely be using them for our crawlspace and foundation needs. 10/10 HIGHLY recommend. If you want a precise service done right, reach out to Tar Heel Basement Systems and ask for Josh Chambers to be your technician.

  • Review 51 (2024-10-03 - Rating: 5)

    The entire team was very prompt and courteous.They did an excellent job lifting front steps and sidewalk.Thanks to everyone Nathan,Edward and Tyler. Highly recommend!

  • Review 52 (2018-08-23 - Rating: 5)

    A highly satisfied customer here! Amazed at what these men can do. Great crew (Zach, Edward, and Brandon) who were professional every step of the way. They called ahead and arrived promptly. These were very conscientious, kind, and hardworking gentlemen. Their worksite was very neat considering what they had to come in and do. Our shrub bed brick borders were neatly stacked out of the way as they prepped the site. Just an overall superb job. Grateful THB customer in Cary, NC.

  • Review 53 (2021-05-30 - Rating: 5)

    These two guys showed up on a Monday on time, very positive attitudes polite and very Professional, names are Brian and Justin. They had to listen to two untrained loud barking dogs just a few feet away for 4 days. Justin I believe got the dogs to calm down quite a bit by talking to them each time he had the chance. Clean up was like they were never here until you looked under the house. WOW It looked Great! If people show they liked their own jobs like these two young men, people would have better work ethics. If any one needing house waterproofed and or basement repair, call them and setup an appointment I promise you will not be disappointed. 5 + Star rating

  • Review 54 (2024-03-02 - Rating: 5)

    We had Tar Heel install drains and encapsulate the crawl space in our 100 year old home. Dillon Y., Andrew V., and Andy L., were great. They communicated what they were doing throughout the entire process and answered all of our questions. At the end of the project they reviewed the work they had done with us and did a great job cleaning up!

  • Review 55 (2024-06-16 - Rating: 5)

    Just had my crawlspace encapsulated. Brian C., John C., and James C. were very proficient and professional. They in worked through lunch and finished the job quickly. Great communication and wonderful work .

  • Review 56 (2022-03-14 - Rating: 5)

    Had our crawl space encapsulated to improve the quality and value of our home. Ken & Shannon make a good team and they work hard.l and are easy to communicate with. Our crawl space now looks bright snd clean. It will be nice to be able to use this extra space for storage and not have to worry about mold and mildew.

  • Review 57 (2017-02-01 - Rating: 5)

    I have dealt with a lot of companies before for various projects around the house but this one is by far one of the best. They were EXTREMELY thorough with their work. I never had a huge problem with water in my basement except for heavy rain storms. Then, I would see streaks of water in several places down there. Its usually not a huge issue since the basement is not finished but Ill probably finish it in the near future. Water down there would have been a huge problem. I waited to do the review until I know if the issue has been resolved. Well, after almost a year now, I have not had any water issue down there. They were extremely responsive with questions.

  • Review 58 (2024-05-13 - Rating: 5)

    Had a great experience with Josh and Lucas. They were professional, knowledgeable, punctual and represented the company well. They really took the time to get a good understanding of my house layout and the water problems I was having in my crawl space. They came up with multiple different solutions to mitigate the problems. I would recommend these guys and this company to others.

  • Review 59 (2024-06-14 - Rating: 5)

    Ken Decamp and Stephen Foster did an outstanding job installing a drainage system into my basement. They are extremely hard workers and stayed late to complete the job by the time they promised. They also maintained a clean and safe job site! Thank you!

  • Review 60 (2021-07-23 - Rating: 5)

    Tommy and Jeremy were punctual, professional and efficient. Their work proceeded smoothly and our driveway was lifted to its pre-settlement level in less than two hours.The cost of the project was $1700 less than the estimate given by a competitor for the same service and Im totally satisfied with the outcome.Thanks!

  • Review 61 (2023-10-08 - Rating: 5)

    I would recommend Tar Heel Basement systems. We quoted several companies and decided to go with Tar Heel, and don’t regret it. Jeff Traub was the Field Inspector and came out and gave us a quote quickly and we were able to discuss options and pricing that same day. The job was scheduled quickly and the Installation Foreman, Ken, communicated well with us during the process. He called to let us know his crew was coming, when they were leaving and invited us to check out the progress as the job went along. We are excited to now finish out basement knowing that we are well protected from any potential future water issues. Thank you to Jeff, Ken, Steven, Justin, Corey and the Tar Heel Basement Systems team.

  • Review 62 (2024-10-23 - Rating: 5)

    Very professional and courteous experience with Tar Heel Basement System. Ken, Stephen & Michael T did a great job! Thank you guy’s so much!

  • Review 63 (2019-08-23 - Rating: 5)

    Robert Wall and Robert H are the hardest working guys Ive ever seen. These guys carried buckets full of concrete for days! The job looks amazing and we could not be more satisfied. So nice to find a vendor that does what the say they are going to.

  • Review 64 (2023-03-27 - Rating: 5)

    Ken,Gerry, and James P did a wonderful install! Came home to a finished system, didnt even have to do any cleanup! Now its time to put the walls back lol

  • Review 65 (2024-09-28 - Rating: 5)

    In February me and my wife had a basement system installed with gutters, and sump pump. It was well worth it as after the weather from Hurricane Helene, it rained 12 inches in 24 hours and our system kept the basement completely dry even during widespread power outage, it’s worth the peace of mind for the cost.

  • Review 66 (2024-04-15 - Rating: 5)

    Ken, Stephen, and Andy L. did a great job with our crawlspace and basement. The work was completed in a timely manner and they cleaned up the job site well. Everything was completed to the expectation that was originally set with our consultation.

  • Review 67 (2024-11-27 - Rating: 5)

    Great at explaining things that I would ask they were on time and friendly the work appears to be done good and on time. Thank you John Kenny and Tim for your great service

  • Review 68 (2024-11-18 - Rating: 5)

    Ken, Stephen and Michael were great. Very knowledgeable, professional and proficient. Highly recommend.

  • Review 69 (2024-01-06 - Rating: 5)

    Tar Heel Basement has a great group of employees. Mike, Dillon, and Andy did a great job. They always notified me when they were on the way, and let me know when they were leaving. All debris was taken away and I was always asked if I had any questions or concerns. They were so kind and professional. On the last day the paperwork for my units were gone over and it was expressed to make sure to reach out for any questions or concerns. I would definitely recommend this company!

  • Review 70 (2024-10-03 - Rating: 5)

    Got a quote today by Tim and he was fabulous. Gave great detail about what needed to be done. Very professional and friendly.

  • Review 71 (2022-10-20 - Rating: 5)

    Installed a crawlspace door. There was a problem with the first install, but Ronnie helped to remediate the issue immediately and the crew installed the custom order door within a couple of weeks. Very pleased with how Ronnie not only listened but understood my concern. Door looks great!

  • Review 72 (2023-09-23 - Rating: 5)

    We had an excellent experience from the first phone call to setup an appointment, communication with our salesperson, Jordan and Mike (I hope that’s his name), the time and information he provided after Jordan’s inspection….to the communication from the team doing the work! Edward, Tim, Terrance and Jeremy were so friendly and did a great job doing all the work! We’ll be anxious to see what happens the next time there’s a lot of rain…and there’s not flooding anymore! Thanks for all the hard work and excellent customer service from beginning to the end!

  • Review 73 (2024-04-09 - Rating: 5)

    If you have any water issues in your basement or crawl space TarHeel Basement Systems is the company to call. After contacting them John Reavis came right out for an assessment and quote. Explained every detail and answered all our questions. Matthew, Mathais and Tyrese did our work and were amazing. Showed up on time, worked hard and made sure our space was left exactly like they found it. Cleaned up all debris and dust. The thing that has impressed me most about this whole experience is everyone’s communication skills. This company could give lessons in customer service! They provide great service at a fair price.

  • Review 74 (2024-08-08 - Rating: 5)

    Mathias and Matt were very easy to work with. Got the job done one day ahead of schedule . Very hard workers!

  • Review 75 (2024-01-26 - Rating: 5)

    Terry Bentz came out to look at our home the very next day we called and make an appointment . He did a phenomenal job with his inspection, he was very thorough. He is very very knowledgeable and took the time to explain every single thing to us. As first time home owners he looked out for us every single way he could and we are very grateful he was the one who came to our house to provide us an estimate. Thank you so much Terry, we appreciate you and your time!!

  • Review 76 (2024-01-11 - Rating: 5)

    Tarheel Winston-Salem Branch employee Jay Yount came to our house to do a basement inspection of some water leakage we are experiencing. He was so informative, professional and discussed all available options for our repairs. He spent a great deal of time to explain the procedure and how waterproofing would work. He went well beyond a brief inspection of our house. Excellent job, well done!!

  • Review 77 (2024-11-04 - Rating: 5)

    Jacob C., Terrence A., and Bryson D. worked hard in a very tight space. They kept us informed and finished on time.

  • Review 78 (2024-05-17 - Rating: 5)

    Mike J. and David P. did a full crawlspace encapsulation for us and it turned out beautifully. We are well pleased with the service and attention to detail on this project. Would highly recommend.

  • Review 79 (2024-08-30 - Rating: 5)

    We’re very happy with the work De’Vonta and Tyrese did on the installation of a sump pump in our basement. Highly recommend this company!

  • Review 80 (2024-04-09 - Rating: 5)

    I have dealt with flooding in my basement for years and decided to have Tar Heel Basement come out and fix it. Ken and his team (Stephen and Andy L.) have been wonderful. They were very professional and made sure that I knew what was going on every step of the way. Best of all no more flooding.

  • Review 81 (2024-02-23 - Rating: 5)

    Well we had the crew from Tar Heel Basement System out today. First we got a great price quote from Jay in sales. The installers Ken Decamp, Stephen Foster and Aiden Gest were here and they did a great job on the installation of my Tar Heel Basement System. They were very efficient, helpful on how to use it and also how to service it. If you got water in the basement this is the company to go to. Donald Bonney Lexington NC

  • Review 82 (2024-03-07 - Rating: 5)

    Ken and Steven did a great job installing the waterproofing system in my basement. From start to finish, I must say I was very impressed with the communication and follow up. I would definitely recommend TarHeel Basement to others.

  • Review 83 (2024-10-15 - Rating: 5)

    Jay was very knowledgeable and helpful in assessing my crawl space and a portion of concrete slab on the house

  • Review 84 (2023-12-11 - Rating: 5)

    Tarheel basement systems did a basement gutter system and aquaduct for our garage door. They were fast efficient and very professional. They did a great job and were able to answer any questions or concerns. Our crew consisted of Stephen, Devon, and Justin. They were awesome!

  • Review 85 (2024-01-10 - Rating: 5)

    About 5 years ago Tar Heel Basement Systems installed a sump pump and drainage system in my live-in Basement after it was repeatedly flooded from heavy rains.No more!!! Even the recent torrential rains are no longer a threat. The system is working flawlessly and every time I hear the sump pump get activated, it reminds me that this was THE BEST money I ever spent on any home improvement.An excellent 5-star company- highly recommended!!!

  • Review 86 (2023-04-11 - Rating: 5)

    I had an excellent experience with Tar Heel Basement Systems, hired to encapsulate my homes crawlspace and set up a moisture control system. The inspection and proposal process with John R was quick and easy, and I appreciated his insight in identifying the right solution for the space. The work team (Edward, Taylor, Tyreese, Stanley) was awesome and professional, and completed the work in less time than the original estimate. I would strongly recommend Tar Heel to other NC residents.

  • Review 87 (2023-01-26 - Rating: 5)

    We purchased a crawl space reclamation system from Tarheel Basement Systems, and the entire process was seamless and hyper-professional. We were continually notified via texts and phone calls what the next steps were, and when people would be arriving with 15-30 minute windows (which people actually arrived within.)Our most pleasant experience was with the installation crew itself. I dont normally leave reviews, but I was impressed by Ian and his crew (Nathan A, and Levi) enough to make time to write this. Ian, Nathan, and Levi were highly organized and efficient. They took the time to explain exactly what they were doing, answer every question I had during the installation, and when requested, make minor adjustments to the installation to address minor concerns I had. I felt like they were partnering with me as though they were installing it for a family member.When they finished, the crawl space looked exactly like we had pictured it - in line with every photo from the advertisements we had researched before purchasing. Ian took the time to explain how the system worked (sump pump, dehumidifier, battery backup) and went above and beyond leaving me extra materials to help construct a new crawl space door. When they left, every surface they had worked on (driveway, sidewalk, etc.) was swept cleaner than theyd found it before they drove away.It was obvious to me that the crew had been very well trained and enjoyed working for the company / enjoyed doing what they did. I was really proud of the job that they did in a world where most contractors are trying to get one over on you.I wouldnt hesitate to recommend them or Tarheel to anyone who is concerned about their basement or crawlspace. I have a whole new floor to my house now and we owe it all to these guys.

  • Review 88 (2023-12-15 - Rating: 5)

    Had work done before by Tarheel. They were doing follow up work Ken, Steven, and Aiden were right on time, explained everything they were doing. They asked if I had any questions, did a GREAT job and at the end showed me what they had done. I will never use anyone else.

  • Review 89 (2023-05-02 - Rating: 5)

    We attempted to start this project a year ago, but couldn’t get multiple owners all on the same page. A year later when we called back and talked to Dave He remembered us and the needs for the basement wall that needed to be stabilized from water damage. Nick and his team came out to do the work and were very good at answering our questions, staying in touch with each stage of the work and were also friendly but knowledgeable. They did not leave us a mess to deal with, but cleaned up behind all their work. We were very satisfied with the completed project and would recommend them to others.

  • Review 90 (2022-05-31 - Rating: 5)

    We had a foundation repair completed by Tar Heel Basement Systems. We chose them mostly because they offer a lifetime guarantee on their work. The techs who performed our repair: Nathan G., Rob S..& Chris G. were excellent. They did quality work very efficiently. And they kept us informed about what they were going to be doing, what they were doing as they made progress, and then advised what they had done when the job was completed. Highly recommend! Perfect 10!

  • Review 91 (2023-09-21 - Rating: 5)

    J.R. and Jeremy H came out to repair damage done, to our encapsulation, by another company. They arrived on time. They were both friendly and professional. We have been very pleased with Tarheel Basement Systems at every point. From the original installation almost a year ago to today handling this repair. Great company!!

  • Review 92 (2023-05-17 - Rating: 5)

    From the first contact with the sales representative (Jay) This company and the team of employees were friendly, knowledgeable, and timely. The crew that did the work was on time and when they got out of the truck they each introduced themselves to me and presented a professional, positive attitude. The work was performed as promised and the installation sure looks 1st class. The follow-up next day was appreciated.

  • Review 93 (2022-08-18 - Rating: 5)

    Tarheel Basements encapsulated my crawl space correcting a moisture issue. Communication was excellent, willing to listen and answer any questions or concerns I had, always did what they said they would do, even let me know when they left for lunch. Brian Carey and crew did a very good job. Brian returned on the 4th day to walk through and address several concerns and wipe down everything to my satisfaction. Was very tentative and patient to make sure I was completely satisfied with the quality of the work. His crew Brady A., Justin, and Aaron worked their butts off for 3 full days in a muddy and steamy crawl space, kudos for a job well done!

  • Review 94 (2023-05-05 - Rating: 5)

    Today I had an amazing experience with the Inspector John. He went through everything thoroughly and answered all of my many questions happily and patiently. He did whatever it took to get a reasonable plan to fix my home. We decided to move forward with this company and I will post another review after the work is completed!

  • Review 95 (2023-09-27 - Rating: 5)

    Luke, Riley and Justin were sent to complete basement work for me in Holly Ridge, NC. Thank you Tar Heel Basement Systems for sending them. They were very a professional, courteous, and timely team that represented your company well. I would have given them 10 if it were available. If I should have future needs from Tar Heel Basements Systems, I would like to have the same team members. My hats off to them for a job well done.

  • Review 96 (2022-06-30 - Rating: 5)

    I had the pleasure of working with Nathan Williams (inspector), Jaqwon Smith and Leo for my crawlspace encapsulation. Overall, Tarheel was responsive to my questions and explained the project to me thoroughly and concisely. The project started and ended as scheduled and the crew cleaned up after themselves at the conclusion of each day. This company was recommended to meBy a friend who was extremely pleased with her project. I’m very satisfied with the completedJob and appreciate the professionalism of this company. Would highly recommend.

  • Review 97 (2023-03-23 - Rating: 5)

    Thanks to Nathan Cranfill for going the extra mile to make sure I had a good experience using Tar Heel. Thanks to Ken, Gerry and James P for doing thorough work to fix my gutter extensions. I had Tar Heel do a sump pump, basement gutters and some downspout extensions for better drainage. The first installation team did great work on the sump pump but honestly didnt do exactly what I expected on the extensions. I called Nathan and he was at my house the next day to look at it. Ken/Gerry/James were there to fix it less than 24 hours later. They also used extra soil to create a proper grade next to my garage side wall. Even after the first installation didnt go as planned, Tar Heel gets 5 stars for their customer service, responsiveness, and professionalism. Big shout out to the 2nd crew for their work on my yard. Id happily use them for future work.

  • Review 98 (2023-01-06 - Rating: 5)

    We used Tar Heel Basements to waterproof a storage room in our basement that was getting efflorescence, staining, and mildew. The initial meeting with their inspector, Jamie Fields, was very professional, extremely educational, and not a hard sell at all which we very much appreciated. We were impressed that the company had recently been awarded an ethics award from the BBB, and we decided to take advantage of a discount by booking the same day as our inspection.Ken, Gerry, and James P were our installers. They were prompt, professional, communicated well, and took great care of our home by putting plastic down on our carpeting before coming in and out of the house with their machinery on an incredibly rainy day. They were able to overcome some challenges on how to route things into the front yard due to landscaping, and they did a fine job of cleaning up. We have confidence that the system will do exactly what it is designed to do and that we made the right decision in hiring them. Wed definitely recommend them to others.

  • Review 99 (2023-11-21 - Rating: 5)

    Nathan, Stuart and Tie.These Guys were hard workers and was pure professionals during our installation.At the end of each day we was made aware of progress made with documentation and what was to come. Transparent and professional. Could not be happier with the service I received.5/5 stars.

  • Review 100 (2023-10-09 - Rating: 5)

    This will be a bit of a longer review.This is the second time I have used Tarheel Basement. The first time was for a crawl space encapsulation. The reason I came back is due to how they took care of me after that first job. I had to sell that residence and there were foundation issues. Tarheel graciously came back and removed the encapsulation for the foundation work to be completed. I used another company at the recommendation of the structural engineer. Nothing against Tarheel. After the foundation work was completed Tarheel came back and put the encapsulation back into place. What I was impressed with was their responsiveness and the fact that they did not charge me one penny for that extra work. I was truly amazed how well they took care of me.At my current home I needed my basement waterproofed. Tarheel was the first company I called. I even got the same initial Technician I got last time. John Reavis with Tarheel is very helpful in coming up with a solution for your basement or crawl space needs. He is truly a professional and I would highly recommend asking for him if you are in the western part of North Carolina.The team that showed up to complete the job was Ian, Nathan, and Aiden. This job was supposed to take 2 days and they got it done in 1. They were very professional. I appreciated how communicative they were with me. They did an initial walk through to ensure we were all on the same page and then halfway through the job we did a walk through to ensure everything was progressing the way it should. Then of course they did a final walk through to make sure I did not have any concerns or questions.To be honest, Tarheel Basement may be a bit more expensive than others. But you get what you pay for with Tarheel. They do an amazing job and then they take care of you after the fact. They stand behind their work. This says a lot in this day and age.I highly recommend this company.Thanks again John, Ian, Nathan, and Aiden!

  • Review 101 (2022-12-11 - Rating: 5)

    Bobby, Jacob and the rest of the Tar-Heel Basement crew were fantastic. Excellent job. Took care of our property and were prompt and courteous. They helped us with a 100 year old farmhouse and we would highly recommend them to anyone needing help with uneven floors. Honest and upfront.

  • Review 102 (2024-03-08 - Rating: 5)

    Robhert Hacker, Tyrese Ware, Terrence Hunter, sand Tyler Kyle did a fantastic job tearing out my old, failed system and replacing it with the new one. They were fast and professional and aside from the finished product, you wouldnt even be able to tell they were there. Have yet to have enough reason to test the system but I highly recommend these guys.

  • Review 103 (2023-11-08 - Rating: 5)

    Ken, Steven and David K did worked on our basement. They called to let us know when they were on their way, they were on time, they were professional and did a great job. They were also patient with all of our questions and answered them in great detail. They are all around a great group of guys.

  • Review 104 (2024-11-02 - Rating: 5)

    Worked with Jacob C. And Terrence A. Very professional and thorough. Did a great job.

  • Review 105 (2022-11-04 - Rating: 5)

    Brian and John was so professional, crawl space looks so much better, and they cleaned up their scrap. Im anxious for a damp free crawl space. Robert and Steven, James and Brandon all did a very good job with the basement waterproofing. Everything looks so good and they cleaned their scrap too. Cant wait for a damp free basement. Seth Brown, the inspector that gave us the quote was very nice too. I recommend Tar Heel Basement to anybody. Their staff is great.

  • Review 106 (2023-01-11 - Rating: 5)

    Im blown away by this company...from the initial quoting process, to site inspection to the final work, Tarheel Basement Systems offered a solution to fix the issue and kept me informed every step of the way. John D is extremely professional - not pushy at all. The other folks (Anthony, Tyler, Tom) who worked on the project were top notch as well. Tom and Tyler completed the project today and went above and beyond. As a bonus, they were friendly and professional. I would absolutely use this company again and would highly recommend them. Very pleased with the repair of my brick steps and sidewalk!

  • Review 107 (2022-11-17 - Rating: 5)

    Cannot recommend more highly. Tim Martin came out and knew immediately what to do. Professional crew created new drainage trough and installed a newer, more effective sump pump. Great communicators, prompt and swift service and fully warranted service. Exactly the kind of company I like doing business with. Would not hesitate to call them for help again and again (but, hope I dont have to...hah!!). Well done Tim Martin!

  • Review 108 (2023-09-13 - Rating: 5)

    Received an estimate from Tar Heel Basement Systems, great experience! Jay Yount was very professional, respectful and knowledgeable. He took his time to make sure I was understanding the terminology he was communicating to me and went above and beyond and even gave me advice on other aspects of my home. Thank you Jay!

  • Review 109 (2024-05-01 - Rating: 5)

    Great customer service! Today they did a floor lift for my sagging kitchen floor and I can already see and feel a difference!This is the second project they’ve done for me and the whole process and everyone involved from the scheduling to the final inspection were done with the utmost professionalism.Last year they added braces to my basement wall in order to move the wall enough to allow me to replace the door to outside. Six months later, when I had questions/concerns and wanted to know if all was moving as hoped, Ronnie, the service manager came to help me. He spent an hour with me re-inspecting the basement, gave me ideas of what else may be needed down the road and things I can diy to keep things dryer. He was nice enough not charge me for the call and is sending a service person to tighten the braces. Best of all the braces have worked so I can now replace the door and the rest of the wall is stable.Thank you so much for easing my anxiety about owning an old house with a bad basement!

  • Review 110 (2023-04-28 - Rating: 5)

    Had my floors joisted! Wonderful company! Best experience with this company from the first phone call I made! They are so professional & friendly & THEY DO WHAT THEY SAY THEY WILL! My Rep Jay was AMAZING! Very on time for our appointment, polite professional & explained everything to the T that would be taking place in my home! He put me at ease ! felt very comfortable with everything the guys did to make everything right again! Thank you Tarheel Basements !

  • Review 111 (2024-05-02 - Rating: 5)

    Tim Martin was most helpful. Knowledgeable, personable, straightforward, and he went further by making a contact that provided me even more useful information that will help me make a decision. Kudos to Mr. Martin.

  • Review 112 (2019-10-24 - Rating: 5)

    Ian, Shawn and Trevor just completed a 4 day remodel of our basement and they were wonderful. It may have been one of their most challenging jobs, but it looks great now and we are thrilled. Everyone we worked with from Tar Heel Basement Systems was very professional and helpful.The team called to let us know when they would be here and arrived on time. They were friendly and happy to answer questions and explain what they were doing. They all worked very hard and functioned as a very effective team.We highly recommend them and the company! Thanks, guys.

  • Review 113 (2023-09-20 - Rating: 5)

    Absolutely great team. James and Taylor laid out in detail every issue we have with a complex restoration of old family homeplace. As they worked they kept us up to date on each aspect of repairs. If needed again, I will use Tarheel Basement Systems and Ill be asking for James and Taylor. Professional. On target. Completed ahead of schedule.

  • Review 114 (2023-04-26 - Rating: 5)

    TarHeel Basement Systems was fantastic. Everyone we dealt with was friendly, professional, caring, competent--answering all of our questions and explaining the project at every step. We no longer have a musty smell in our house due to the crawlspace condition. Also our floors are well supported now with the steel beam and jacks installed. Our THBS inspector, Jay Younts, was wonderful to work with, even spending his weekend responding to our emails with dozens of questions. The foreman and crew assigned to our project, Ian Addington, Nathan Addington, and Christian Williams, were conscientious in letting us know when they would arrive for and end work each of the 3 days it took for our project to be completed. Daily check-ins from Sara Stultz, from the THBS office in Winston-Salem, kept us in the loop and made us feel valued. The 2 supervisors who came by as the crew worked, Victor Cruz and Bobby, were friendly and again answered all of our questions and explained clearly as the work progressed. The electricians from C.B. Atkins Electric worked carefully and did an excellent job installing the outlets for the dehumidifier and sump pump in the crawlspace. The crawlspace encapsulation and floor stabilization completed by TarHeel Basement Systems was flawless and is definitely highly recommended by us.Rita & George RitchieGreensboro, NC

  • Review 115 (2022-07-09 - Rating: 5)

    I have a huge crawl space which was very humid with walls covered in white effervescence. After reading all the wonderful Google reviews about Tar Heel Basement Systems, I gave them a call for a free inspection. Jamie, the inspector, was very thorough and great, putting my mind at ease with his recommendations. I contracted that day with Tar Heel for crawl space encapsulation and a dehumidifier. Ken, Shannon and Andy arrived this past Thursday and Friday. They did a superb job with encapsulation process making my crawl space look brand new, and so clean that it almost looks sterile! Ken, Shannon and Andy were extremely professional and very courteous. The whole process was a breeze for me as the customer, and they worked so diligently and efficiently. They are wonderful, and I hope that Tar Heel Basement Systems appreciates them and rewards them. Thank you all for everything! I now have peace of mind regarding my crawl space foundation.

  • Review 116 (2023-06-03 - Rating: 5)

    I only selected No for “Did you use this business” because we are still currently discussing it. Nathan Crandall was amazing when he came to inspect our home! He did a great job explaining our foundation issues and how to address them. Very polite, professional and personable. We are still discussing whether to move ahead since we have another rather expensive project already planned, but when we do move ahead it will definitely be with Tarheel!

  • Review 117 (2023-01-20 - Rating: 5)

    Our home was severely damaged. Tar Heel Basement Systems came to the rescue. The team of Brian, John, Gary and Mathias were awesome. They repaired the joists, girder beams, floor joists, sub flooring and additional support beams. This stabilized our home back to level so we can begin with flooring and remodeling. We highly recommend this company and crew. They did it for established price and on time! Barry and Joyce Alexander, Greensboro, NC

  • Review 118 (2024-01-22 - Rating: 5)

    The crew of Ken, Stephen and Aiden were very professional, knowledgeable and courteous. Crew foreman explained everything they were going to do. Everything was done in a very timely manner. Great job.

  • Review 119 (2021-06-08 - Rating: 5)

    Tar Heel Basement Systems encapsulated our crawl space and did an outstanding job!!! The whole transaction and process was very easy from start to finish; and we couldn’t be more pleased with the results. The crew was outstanding and more than willing to talk to me about the project and the progress made at any given time. This was a fabulous investment in our home and preserving the integrity of our foundation, which is essential for any home! We’ve been in our home just 2 years now. We are soooo glad we had this done now on our 2007 home and didn’t put it off further, which would have inevitably led to any number of issues at much much greater costs. I highly recommend this company to anyone needing their services!!!

  • Review 120 (2022-11-01 - Rating: 5)

    Worth every penny, very happy from start to finish. We opted for the complete crawl space encapsulation, moisture control, and floor leveling. When the work was done and we discovered that their original plan missed a key leveling issue, they promptly came back out and did the extra work at no charge to us. Our salesman Jay was never pushy and had the patience of an angel. Thank you to the crew including Victor, Brian, Austin, Christian, Malik, Robert and James for doing a fantastic job.

  • Review 121 (2022-10-25 - Rating: 5)

    Highly recommend TBS! Gary Hacker and Mathias Limas are both incredibly kind gentleman who did an amazing job with my new foundation. They walked me through to explain how everything would be done, asked if I had any questions, then cleaned out the space and got to work. They were able to finish before the days end and my home looks and feels so much safer now. Genuinely could t be more grateful for the work they did.

  • Review 122 (2022-03-05 - Rating: 5)

    System currently scheduled to be installed the beginning of March, so this review will not include the work done. However, John Reavis, the estimator, has been super awesome to work with. Having bought our home a little over a year ago, there have been several projects weve had to take on. John was patient with us for almost a year as we addressed a few other more pressing projects before formally starting this project. He was kind, attentive, and thorough. He is good at what he does. We look forward to seeing the final product and hope the good quality continues to the end. Ill post another review after the final project is completed.UPDATE: Our Install crew was David, Chris, Malik & Raymond. I spoke mostly with David who was very communicative regarding arrival times, plans for the day (and next day) and letting us know when they were done and leaving. I was very impressed with the tour and instructions after the install and how David, specifically, was super thorough in answering my questions and coming back on a Saturday to correct a missed aspect of the install. I also want to give a shout out to Theresa our install coordinator who was super responsive by phone and email when questions arose and when scheduling our install. I am really impressed with Tar Heel Basement Systems all around - cannot recommend them enough!

  • Review 123 (2022-09-14 - Rating: 5)

    Our kitchen was sinking. We had estimates that required ripping up our floor and cabinets. Tar Heel Basements put in steel support beams and jacks that will stabilize our house and they did all the work from the crawl space! We got to keep our floor and cabinets saving us thousands of dollars and hours of shopping! They were professional and efficient and friendly and precise about what they were going to do. Then they did what they promised. We are grateful and glad to give them 5 stars. Thank you to Jacob and Mathias and Tar Heel Basement

  • Review 124 (2021-11-26 - Rating: 5)

    Angel Hernandez did an excellent job of both the initial inspection of our crawl space and the follow up inspection he performed four months after the encapsulation job was completed.The encapsulation crew and foreman Brian Carey also did an excellent job.Angel is very thorough and knowledgeable. He answered my numerous questions and reassured us that the encapsulation job and the dehumidifier have succeeded in significantly lowering the relative humidity in our crawl space (confirmed by the hygrometer placed down there that I can read on my iPhone) and has halted the settling that had happened previously.Thanks to Angel and Tar Heel Basement Systems, we are confident that we can safely enjoy our home for many years to come. Thank You for an excellent and professional job!Steve & Donna R

  • Review 125 (2021-05-28 - Rating: 5)

    Every employee that worked with us from Tar Heel Basement was very knowledgeable, kind and thorough. The team that completed the work, Jacob, JR, and Tyler were friendly, fast and did good work. The estimator Steven was knowledgeable, thorough and very professional and all the office staff we spoke to on the phone were very helpful and friendly. Not to mention the price was the best we found after numerous estimates. We would definitely recommend anyone to use this company for any work they need completed.🙂

  • Review 126 (2023-04-13 - Rating: 5)

    We live in New Bern, NC. Robert, Joseph and Zack did an excellent job replacing of the floor structure and sub floor. In our kitchen, dining/hall way, bedroom, and bathroom all of it was over the crawl space. They did the work in two days! We felt that was incredible.They were very helpful getting and moving furniture out of the way. We had to buy a new vanity for the bathroom and they helped us get it into the proper place. When they were done they made sure everything was picked up and furniture was back to normal as could be. Thank you Robert, Joseph, and Zack!! It was a pleasure to work with you guys. Wayne & Marge Westbrook

  • Review 127 (2022-03-17 - Rating: 5)

    I contacted Tar Heel Basement Systems about a crawl space problem. Seth Brown came inspected and accessed my problem. Seth did a great job and explained everything we needed to do to fix my crawl space in terms that anyone could understand. Our experience was great and so was Seth. Then JR and Jacob came and did a great job fixing all my structure problems. They level the floor, replaced floor joints and replaced the floor in my utility room. And finally Jaywon and Leo and did the encapsulation. They did a great job. They cleaned and actually left it better than it was. All 3 crews were great.

  • Review 128 (2020-09-20 - Rating: 5)

    Great experience dealing with Tarheel Basement Systems! The team of Dale, Shannon, Ed and Adam were very professional, very knowledgeable, extremely hard working and always cordial. Their work was excellent and they left the area as clean or cleaner than when they arrived. We had the guttering system installed throughout the basement and garage. Couldnt have had a better experience. Thanks also to Tyler who sold us the system and Celeste who always kept us informed and updated. We highly recommend this company.

  • Review 129 (2021-08-30 - Rating: 5)

    I’ve used THBS twice and both times the service was great. Both David Kessel and Kenny Gould were timely, professional, and put in the necessary jacks quicker than I expected. They worked with precision to ensure any potential damage to my drywall was minimal, to which there was none. Also, the engineer who came out to my house both times, Miguel Perez, was great to work with. He followed up with me on the service and ensured everything was done properly. Highly recommend these guys.

  • Review 130 (2022-01-05 - Rating: 5)

    Bobbi came out to do some follow up work and he was great. He was kind, helpful, and professional. Thank you!Beyond what I expected! Beginning with John who came out to inspect our crawl space to Mary who scheduled us, to Mike Jones, Dillon Yancey, Tajuane “T” Walker, and the electrician and his assistant who came out to do the work, we experienced professionalism, courtesy, punctuality, and knowledge. The communication was clear, they cared well for us, and were trustworthy in our home. In two days they encapsulated our crawl space beautifully! I highly recommend Tarheel Basement Systems. Thank you for a job well done on time!

  • Review 131 (2022-03-11 - Rating: 5)

    We had our basement wall reinforced with engineered plates and a drain system put in our basement around 2 walls with a dump pump that drains to outside. We also had a commercial dehumidifier put in. Nathan G., Robert S., and Andy L. were phenomenal workers. There was no standing around or down time. They can and worked hard and got everything done in a timely manner. The work is very professional and I would highly recommend this crew to anyone wanting basement work done. They also did great repair to the front yard and re-sewed grass seed where they had to trench out for the wall repair. They were extremely careful and hand dug to find any drain lines and that meant a lot to my wife and I. Very good crew and very professional.

  • Review 132 (2023-05-19 - Rating: 5)

    Encapsulated crawl space and and repair to floor joists and additional support. Downspout drainage.Great crew, very respectful and informative each day as to plan and progress made. Very satisfied with the workmanship and professionalism of the the job crew.Also credit to John , the consultant, going above and beyond to help us with multiple issues setting up this service for us..

  • Review 133 (2022-03-25 - Rating: 5)

    Everything about the job went as planned and promised , Lucas spent 3 hours at the house inspecting and coming up with a game plan and answered all questions . The installation guys David K and Rob B were respectful of our yard and property and worked for 3 days and completed the job on time , David always gave a call and a text with a arrival time and would let me know me know when they were finished . I would advise trying your best to get your own electrician because the guys who came were great and did a great job but the charge was high . We needed it done at time of job completion and the company is mostly dedicated to Tarheel so they were available . I still highly recommend Tarheel .

  • Review 134 (2022-07-08 - Rating: 5)

    From the first crawlspace inspection, through the work and final cleanup, the team was great. Very professional, kept us informed, reduced cost estimates appropriately as work progressed, assisted with financing. Provided overall excellent service. Special thanks to the guys working in a very tight crawl space in a 100-year-old house: John Boy, JR, David P, James C.

  • Review 135 (2020-05-31 - Rating: 5)

    The crew, Orville, Ken, and Kyle, did a great job. They worked quickly and well. They were very helpful and professional. They explained exactly what they planned to do and then they completed the work well. They afforded the opportunity to see exactly how the system works by showing us, at key points, what the installation looked like.They were very careful to cover the work area, it is a dusty job after all.I did note that they were all utilizing the correct protective equipment for the work. To me this is a sign that a company that values their employees.I would highly recommend them.

  • Review 136 (2024-04-19 - Rating: 5)

    Bobby was very professional dealing with my dad who has dementia. He was patient and understanding. He did a great job.The above review was for my Dads home. This review is for my home. I had basement water proofing done. Braxton did a great job showing me what they would do to solve the moisture problems in the basement. Adam and his crew were outstanding, worked real well together. They finished the job in 2 days. I cannot believe how much better the air quality is in the basement.

  • Review 137 (2021-06-17 - Rating: 5)

    I had my crawl space encapsulated last week by Tar Heel and was very pleased with the professionalism of the crew and work ethics of the crew. I always received notification that the crew was in route and they always rang my doorbell to let me know that they had arrived. Any question I had were answered promptly and to my understanding. The crew was very courteous and easy to interact with and made this a pleasurable experience. Kudos to Brian, Brandon, Mike and Jason. Thanks

  • Review 138 (2022-04-15 - Rating: 5)

    Wonderful service! Seth Brown was our field inspector and he spent hours here to figure out our foundation problems. Very knowledgeable and helpful. When the crew got here to fix the foundation they were on time, worked hard and explained everything. Peyton Latrell and Brent Johnson were here all 4 days and very dependable (Jonathan Triplett was here 2 days). Very professional. I would highly recommend Tar Heel! Thank you Seth, Peyton and Brent!

  • Review 139 (2022-08-05 - Rating: 5)

    Our neighbors were very happy with Tar Heel Basement Systems encapsulating their crawl spaces so we decided to have ours done. Ryan Sellers conducted the initial inspection of our crawl space, he gave us a quote which we accepted and we were scheduled the following week. Mike Jones & Dillon Yancey called before coming and complete the encapsulation in just two days. They cleaned out all the chunks of concrete, brick, sheet metal, wood scraps etc that were left in the crawl space over the years. This was a lot of work and these two guys did a lot of crawling in this clay crawl space raking down all the high spots and hanging cabling off the ground. They installed the drainage matting, covered all the walls, sealed the existing vents, added an aqua stop air system, installed a new crawl space access door and installed the 20mil aqua stop liner sealing all seams. Mike & Dillon we very professional keeping everything cleaned-up. They hauled all of the debris away and even left me some extra pieces of liner and tape just in case something happens. They instructed me how to use the air system, clean the filter and monitor the condensate pump. I highly recommend Mike & Dillon and believe they are an asset to the company so please take care of them.Sincerely,Fran Benson

  • Review 140 (2022-05-25 - Rating: 5)

    Jay Yount was exceptional and a star representative of why I have absolute trust and confidence in Tar Heel Basements, with whom Ive done business with in the past. Skilled, knowledgeable, courteous, and punctual, Jay explained everything in an understandable way and offered expert advice. He also had solutions that spanned the most cost effective to the best, most ideal solution. As a senior on a fixed income, I really appreciated his ability to provide a range of options. But most importantly, Jay was honest and trustworthy in his assessment and solutions. Ive had numerous bad experiences with professionals whose primary focus is profit rather than offering sound support and quality workmanship. Jay is representative of the quality and integrity I want in every home professional and Tar Heel Basements.

  • Review 141 (2022-02-08 - Rating: 5)

    Nathan was very professional and knowledgeable. I needed repair to my chimney that was sinking and coming away from the home. He was very thorough with his inspection and explained exactly what needed to be done. Their pricing was fair and I was able to get on the schedule in less than a month.

  • Review 142 (2019-04-04 - Rating: 5)

    **UPDATE** Thank you Shawn and Ian! They worked as a 2 man crew and did such a beautiful job! Everything was so neat and orderly. They explained everything to me and answered any questions I had. They are hard workers, very respectful, knowledgable and an asset to this company!I highly recommend Tar heel Basement systems to anyone in need of service. I found this company because they were featured on My Fox 8 news. I was so pleased by the professionalism and courtesy I received. The girl who booked our appointment was very nice and sent follow ups in a timely manner. Brian P came for the inspection and supplied us with a quote same day! This is amazing because with other water proofing companies we have sought out, we either had cancelled appointments or never received a quote. We are excited to get the ball rolling on our basement needs and happy that we choose Tar Heel Basement! Thank you to this wonderful team!

  • Review 143 (2022-05-12 - Rating: 5)

    From our first encounter with Seth Brown for an estimate, all the way through the end of the project with the A Team of Adam C., Chris G., Aaron R., Tommy H., and Tyler K., our experience far exceeded our expectations! On-time, professional, courteous, respectful, funny (!) and just all around great at what they do! And those behind the scenes (Tanya and Theresa) provided excellent customer service as well. We highly recommend Tar Heel Basement Systems!

  • Review 144 (2021-05-23 - Rating: 5)

    Highly recommend!!! Brian the lead was always very responsive and let me know when they arrived and the process of the day... always checked in before leaving for lunch and the end of the day. Brian, Justin, Tim, Jason, Randall and Jose were all friendly, professional and informative. It was a big job and the work looks incredible. So thankful we went with Tarheel and extremely pleased with the end result. Thank you for a job well done, it’s much appreciated!!

  • Review 145 (2022-03-24 - Rating: 5)

    Luke, JR, Andy and Todd were professional in every way from creating the estimate, keeping me informed, quality of work, and how quick they were able to get me in the schedule. In two days they were able to remove all sub flooring, install 6 foundation jacks 2 I beams to stabilize, replace sub flooring in a 13’ x 13’ room in a historic home. Quality work and professional treatment.Thanks

  • Review 146 (2021-08-26 - Rating: 5)

    Tommy and Jeremy did a great job. They were very courteous, explained the process and asked me many times if I had any questions or concerns. The finished the job on time and definitely met my expectations. This company is a pleasure to do business with and the rates were competitive.

  • Review 147 (2024-07-26 - Rating: 5)

    Thanks to Ken, Stephen and James P for the wonderful work on my craw space. I dont have to worry about dampness anymore.

  • Review 148 (2023-03-21 - Rating: 5)

    Kim, Gerry and James P. did a great job on encapsulated our crawl space and installing a dehumidifier. They were timely and very professional. The finished job looks great. I highly recommend these gentlemen and Tar Heel encapsulation.

  • Review 149 (2023-10-28 - Rating: 5)

    Mike J, Andy L D,illon Y and Andrew V arrived at my home on time and worked very hard to remove old insulation from my crawlspace. They were very professional and cleaned up every bit of material removed. I highly recommend this company.

  • Review 150 (2024-10-10 - Rating: 5)

    Great professional work from Ken, Stephen and Michael T.Would recommend to others.

  • Review 151 (2023-03-30 - Rating: 5)

    Ken, Gerry and James P. arrived on time, reviewed the plan and got to work. They knew what they were doing and finished in record time. After cleaning up they explained how to flush the system.We trust Tarheel Basement Systems and have always been pleased with their work and service.

  • Review 152 (2023-05-23 - Rating: 5)

    Ian, Bonga, Christian and Nathan were great! That got to the site on the first day and went through the process and timeline. They knocked out the install a day early. Great communication throughout the process and very professional. Ian walked me through the whole system and was very informative.

  • Review 153 (2023-04-20 - Rating: 5)

    Thank you to everyone at Tarheel, especially Nathan, Brian, John and Leo, for a great job on our crawlspace encapsulation. They were super efficient and the quality of their work was over the top. Thanks again for such a positive experience!

  • Review 154 (2023-02-18 - Rating: 5)

    After discovering we had a moisture/humidity issue in our crawl space (which was causing other issues in our home), and doing plenty of research, we decided to have our crawlspace encapsulated and a dehumidifier installed. We also ended up with a drain system and sump pump, buried downspouts, etc., things we didnt know we needed before the inspection, but trust me, we did.We contacted several companies, and ultimately entrusted this task to Tarheel Basement Systems. First and foremost, I cant say enough great things about the crew that came out and did the work, Mike Jones, Dillon Yancey, and Andy Livensby. I do pretty much everything myself, because I have very high standards, and in todays world its hard to find others that will meet my expectations. This is one job I had no desire to do, and dealing with the foundation of our home, I wanted the experts, and thats exactly what I got! These guys were knowledgeable, hard working, and professional. They take pride in their work, and care greatly about doing the best job possible, such a hard thing to find in the work force today! They kept me informed along the way, answered all questions I had, and went above and beyond in every aspect! I observed their work at various stages, and Ive been in the crawlspace and seen the completed project, and these guys have my complete trust and confidence, something few have. My expectations were greatly exceeded!The inspector who came out and provided the quote, David Ellington, was knowledgeable and personable, and made sure we were properly informed on what we needed, and equally as importantly, WHY we needed it. He was able to answer all of our questions and also advised us concerning things we DIDNT need and why. We did experience a minor breakdown in communication concerning one detail of the job, but it was resolved quickly and to my liking.If you have crawlspace issues, I highly recommend Tarheel Basement Systems!

  • Review 155 (2022-04-23 - Rating: 5)

    My wife and I chose tarheel basement systems because they were the lowest priced out of three other companies to encapsulate our crawl space.They showed up on time and worked hard all day to complete the job perfectly. Any question I threw at them, they had answers and information for me.The techs names were David, Tim, and Chris. I usually spoke with David, he kept me well informed on what was going on the whole time and kept every promise he made. The techs finished the job efficiently and on time and all of them went above and beyond to make us happy. They cleaned everything behind them and left our home, driveway, and yard in better condition than when they got there.I strongly recommend tarheel basement systems to anyone who is in need of their services.As a young(Er) couple, we don’t normally get treated so well and don’t usually get so much respect and professionalism from companies because we may not be a large commercial customer. Everyone at TBS made us feel important and respected.I know this has been a long winded review but I felt compelled to recognize and appreciate such a company as this.Sincerely,Thank you.

  • Review 156 (2018-08-10 - Rating: 5)

    I priced several other companies in Holly Springs area. One asked me to hire their engineer 650$ And wanted $22,000 for the job. Overpriced and over rated. Called Tar Heel met with Drew Nicol ,very professional. He pinpointed everything that engineer pointed out and then some that the engineer missed. Drew is not an engineer but obviously is extremely smart, well trained and knows his stuff. He gave me a scale drawing to perfection of underneath the house. Not even the engineer did that he gave me a lame report that was short and looked like a lot of cut and paste. Drew gave me Better price 12,000 and better long term solutions. The day of install and lift George was here on time and he and his crew did a great job. Drew came early to check in with me to calm my nerves. Hutch supervised above and below. He was sweet and looked out for my house. The owners must be proud of this hard working and honest team. I would give them 10 stars if I could. I highly recommend them.

  • Review 157 (2018-10-18 - Rating: 5)

    What a great company to work with! This is the second time we have worked with them and like the first time we are very happy with them. Zach, Nate, Erik and Brandon did a wonderful job, very courteous, and made sure we are satisfied and happy with their work. They left everything neat and clean. Lisa from their office was also very helpful, as was Chris who came to assess what needs to be done - Mr. & Mrs. Hodges

  • Review 158 (2023-02-20 - Rating: 5)

    The floors in our home started sloping indicating an issue with our main support beam in the basement. We called Tarheel Basement to come in an assess the issue. They were very professional and timely in their response to sending someone one out. From John, the engineer, who initially came out, to Lisa in the office that scheduled the work, to the field supervisor, Bobby, that came out prior to the official work being started to do a site visit, and lastly, to the foremen, Jacob C. & David P that performed the install.....All of those guys and gal, were absolutely professional and fantastic. You couldnt ask for a friendlier team. They took their time to answer all of our questions, as needed, and the customer service we received was unmatched. We highly recommend Tarheel Basement!!!

  • Review 159 (2022-04-08 - Rating: 5)

    Crawl space encapsulation on our home and shoring up fireplace foundation. Brian C. and Austin were wonderful. Very knowledgeable and professional. Prompt and efficient, and kept us posted on the work being done over the two days. Highly recommend Tar Heel and these two young men who did our work as well as our sales rep Tim Martin.

  • Review 160 (2022-07-08 - Rating: 5)

    Mr. Robert Cook was very professional and courteous! He called and confirmed the appointment time and that he would be there and arrived on point! He resolved the issue quickly and efficiently as well as explaining what was going and actually improved the efficiency of the de-humidifier and pump process! Great service from a fellow Veteran!Thanks much!

  • Review 161 (2022-11-18 - Rating: 5)

    Jacob C / David P / Noah H did a very excellent job was very professional. The answered all your questions and explained everything about what they were doing so we could understand it. They made us very comfortable and they were knowledgeable about what they were doing very friendly and easy to talk to and made this experience very easy going. My wife and I would recommend Tarheel Basement Systems to my family and friends and anyone else that needs their help. Thank you guys for a job well done these three gentlemen are always welcome to our home. Thanks Tarheel Basement Systems for turning something that many consider as a scary situation into a pleasurable and knowledgeable experience. God Bless youThanksEverette and Joan Watlington

  • Review 162 (2023-10-31 - Rating: 5)

    Tar Heel encapsulated our crawl space. Crew chief Justin C with Timothy E and Corey C did an excellent job. They were punctual, neat and informative. I recommend them.

  • Review 163 (2022-08-08 - Rating: 5)

    They did a great job waterproofing our basement. Mathew and his crew , Silvestre and Tyrese completed a 3 day job in just 2 days! They were courteous, friendly and professional and always on time. They cared for our home and cleaned up after the job was completed. Oh ,flyboy Tim, did a wonderful job explaining the process and what we needed to accomplish our goals for a dry basement. We are pleased with the end result and the fact that we have a life time warranty that is transferable to the next owners of our home, if we would ever sell. God bless everyone involved at Tar Heel Basement.

  • Review 164 (2022-10-26 - Rating: 5)

    This is just in the beginning stages. What I am rating the company on currently is the Certified Field Inspector John Dounoucos. John has been to our home twice. The first time was last week to learn what my concerns were and then quote me on the work that was needed. The first thing I would like to mention is John arrived on time and was very thorough and went over all the processes required. I told John I would be getting a second quote before making any decisions and he was good with that. The one thing that means the most to me is, John was NOT pushy, there was NO hard sell and NO you have to sign now or the price could change. John followed up with a text a few days later and we had just finished with our second quote. The price from the second company was fairly even, but I liked Johns approach and the scope of work for this project. Looking forward to seeing how the job goes! I feel confident it will meet the high standards John outlined for us!

  • Review 165 (2024-05-13 - Rating: 5)

    Tar Heel Basement System provided professional concrete lifting work at our home. Tommy & Joseph did a great job and we were pleased.

  • Review 166 (2023-05-17 - Rating: 5)

    Gary and Robert Hacker, and Andrew Violette did a great job repairing my foundation. The cleanup was good.TedSeth Brown was very professional and knowledgeable about the project I wanted done. He analyzed the problem an provided a excellent proposal.

  • Review 167 (2022-06-28 - Rating: 5)

    My family is extremely satisfied with the work that was done and we highly recommend this company for anyone interested in having their crawl space encapsulated. Brian C. and Austin N. were the gentlemen who worked on encapsulating our crawl space. Both were hard working, professional and showed up on time every day of the install.

  • Review 168 (2023-12-02 - Rating: 5)

    Great job lifting my front porch. Adam & Andrew were excellent.

  • Review 169 (2022-01-26 - Rating: 5)

    My service tech was Samuel Jarvis and that man is awesome! Super helpful, knew answers to everything, did a thorough yet efficient inspection of our basement walls and had them fixed up as well as an estimate for some other work we need done written up and emailed all within 45 minutes. And super kind on top of that! Definitely recommend

  • Review 170 (2019-07-06 - Rating: 5)

    Tar Heel Basement did an excellent job repairing and encapsulating my crawl space. I had the best crew working on my home. Hats off to (New York) Kenny and Ricky who came and, and for 3 days worked hard all day to complete their part of the job. They were kind, courteous and true craftsmen with their work. When they were finished, Alex came in and completed the encapsulation. His level of expert craftsmanship was perfection! I would highly recommend Tar Heel Basement and hope you get the crew of Kenny, Ricky and Alex on your home!

  • Review 171 (2022-01-31 - Rating: 5)

    The technician, Samuel, was very professional. He called ahead to confirm he was on his way and was very thorough with his inspection. The builder of my home did poor prep before setting the foundation. One section under my house began to settle. He was able to adjust the peirs allowing the door in the master bath to close properly again.He also explained my options to help prevent future issues. I am again very pleased with the work performed by Samuel and Tar Heel Basement systems.Many Thanks.

  • Review 172 (2023-01-21 - Rating: 5)

    The crew of Edward, Taylor, and Bonga recently completed crawl space encapsulation and basement waterproofing on our 74 year old home. They did excellent work, explained the procedures, and left the work site clean. We were well-satisfied with the professionalism and communication of Tar Heel Basement Systems throughout the entire process from initial estimate to completed project.

  • Review 173 (2022-08-24 - Rating: 5)

    Tar Heel Basement Systems did a complete basement encapsulation of our new home and did a great job. They were diligent and corrected un-expected issues promptly. All resources that were involved were professional and knowledgeable. I would highly recommend their services.Update 1: Bobby Wright did a great job with the maintenance of our basement encapsulation. He was on time exactly, diligent with his evaluation and extremely professional. I continue to be impressed with this company’s services and employees.Update 2: Another 5 star update. Our experience with Tarheel Basement Systems for routine maintenance was impressive. Scheduling was efficient and Tommy Boswell provided excellent service (finding, and correcting, a minor issue with the dehumidifier). Resources like Tommy continue to make me thankful I chose this company for the work needed to our home.

  • Review 174 (2022-05-11 - Rating: 5)

    Stephen and Ryan came to address a repair issue that we had regarding a stud wall that was against the basement wall membrane. They quickly performed the repair to our satisfaction. They were courteous and professional. We also appreciate that Ronnie, the Supervisor came out to check on the progress. Overall we are extremely satisfied with Tar Heel and would highly recommend them to address any basement issues.

  • Review 175 (2021-10-18 - Rating: 5)

    Brian and Austin installed a crawlspace encapsulation system in our home. They were professional, on time and communicated every step. They did an awesome job in a really tough work area - this is a tiny, dark crawlspace. I am Very impressed. This is the second job that Tar Heel Basements has done, 6 years ago they installed a sump pump and dry basement system. It’s a great company that does super work. They are customer focused with a very dedicated work force.

  • Review 176 (2022-06-30 - Rating: 5)

    We cannot say enough about Tarheel Basement Systems!! Lucas, J.R. and David are all top notch! Very knowledgeable, friendly, and professional. They treated our home like it was their own. They covered things with tarps before we had a chance to do it - very respectful and considerate. Clear communication, they show up when they say they will be there, and they cleaned up and left things looking great.

  • Review 177 (2022-10-06 - Rating: 5)

    Easy to deal with and informed us of everything they were doing. Workers were very considerate of my property, even though it caused them to have to work harder. With that in mind, I knew that they werent afraid of work and the job would be done correctly. Thanks to Jacob and his crew for making a great situation of my mess!

  • Review 178 (2022-10-28 - Rating: 5)

    This company did a crawlspace encapsulation for us. The work is top notch and it only took 3 days. Everything was thoroughly explained to us. This company takes care of everything including debris removal, electrical outlet installation, and sump pump installation. Brian C and John C worked on our house and did a fantastic job. Thanks.

  • Review 179 (2023-06-01 - Rating: 5)

    The job Roswin and Justin did was amazing. Very friendly, professional and knowledgeable. My patio was a sight for sore eyes, and a safety hazard due to removal of trees causing the patio to sink and crack. I was amazed at how they lifted the patio and repaired the cracks. It looks great. Thank you guys!

  • Review 180 (2022-02-09 - Rating: 5)

    Its really nice, when you reach out to a company. And they gets back to you right away, and not weeks later. I left a message with Tar Heel Basement Systems in the morning. And someone got back to me by noon. We set up an appointment date for a rep to comeout and assess the work needed. A gentleman by the name of Angel Hernandez, not only arrived to the minute of the appointment. He was able to explain everything (In technical and laymans terms) that would be done to our basement. Very nice and very knowledgeable follow. He also followed up with updates and info. right up to the repair date. And the two technicians both excellent fellows did a tremendous job and clean up after. Very very happy with Tar Heel Basement Systems. Thanks again Angel.

  • Review 181 (2022-01-01 - Rating: 5)

    Quite simply the Tar Heel crew - JR, Jacob, Robert N, James, John Boy & Aiden - restored my faith in contractors.This is the 1st crew Ive had working on my home that I did not have to clean up after or have a cost over run. By the way, the work done is top notch.Anything they could do better? Yes - if they also did electric & painting my house would be perfect now. But I will settle for a dry crawlspace and level floors.

  • Review 182 (2023-02-17 - Rating: 5)

    The inspector Lucas was responsive and addressed the water issue we were having in our basement. The guys who came out to complete the work Matthew mounts, silvester bustos, and Timothy everheart were all professional and personable. Matthew explained how the system worked in detail and updated me on the progress throughout the day. Great crew and so far highly recommend their services for any basement issues.

  • Review 183 (2022-09-04 - Rating: 5)

    Robert Hacker, Malik Baker & James Passmore we’re extremely hard working, professional and courteous. They kept me informed on their progress and answered all of my questions. They showed me pictures of all of the work that was done in my crawlspace which included jacking up the house in multiple spots, support beams, dehumidifier and wrapped floors and support beam columns in a vapor barrier vinyl. I would highly recommend them.

  • Review 184 (2020-01-16 - Rating: 5)

    Ian was the foreman on the job at our home. He is a very hard worker and did a great job. Shawn & Monte worked just as hard and were very thorough on the job as well. You have a great crew representing your company on the install side! We will definitely be recommending you guys!

  • Review 185 (2022-02-23 - Rating: 5)

    I contracted THBS to stabilize and lift the foundation on my home. Dave Brereton was amazing, he answered any questions I had thoroughly, and made me feel comfortable through every step of the process. The crew that did the actual work was very courteous, kept the work area clean, and we’re always on time. I hope to be able to use their services again in the future.

  • Review 186 (2023-04-25 - Rating: 5)

    Nathan Griffin, Robert Sparrow and Tyrese Ware are an amazing crew that brought my grandmothers house back from the brink of collapse and made the basement dry for the first time in 70 years. This was a hard, dirty project in a house that has been empty for 10+ years. Communication was great (I live 1100 miles away) and I never had to worry about anything. It would be difficult to overstate the professionalism, quality and integrity of this Tarheel crew. Thank you!

  • Review 187 (2022-01-31 - Rating: 5)

    Samuel Jarvis, Service Technician for Tar Heel Basement came to out home today for our annual maintenance on our foundation. He was friendly and knowledgeable explaining in detail what he would be checking. I was very pleased with the job he did.John Todd

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