Augusta Plumbing Heating Air Conditioning

Located in Saint cloud, Minnesota

Address: 2805 Clearwater Rd, St Cloud, MN 56301, United States

Phone: +1 320-433-6990

Rating: 4.8

Services

Online estimates
On-site services
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-29 - Rating: 5)
We had the guys from Augusta Plumbing come and replace a leaking water heater with a new tankless and shortly after that they came and put in a toilet in for us in our basement. Top to bottom, we had great service! Most impressive was that we had several different people on the 2 projects and every one of them were professional, kind, approachable and knowledgeable. We highly recommend Augusta Plumbing and Heating!

Review 2 (2024-10-17 - Rating: 5)
Got an appointment by the next day. Dillon came out at the beginning of the alloted time they gave. He was very professional and was able to solve one of our plumbing issues with a warranty we didnt even know we had! It was a very nice perk to discover about our sink. He was very personable and friendly and explained each step and was transparent about the costs. Would definitely recommend!!

Review 3 (2024-12-28 - Rating: 5)
Several technicians from Augusta Plumbing serviced me on November 13 and 14. What started out as maintenance on my furnace turned into a necessary (and rather urgent) installation of a new furnace. I decided to replace my aging water heater at that time, too, They worked very long hours, explained what they were doing clearly and did excellent work. There was a change I requested in the placement of an item and they were very responsive. They went above and beyond.In addition to the excellent and high quality work, I felt as if all employees from the person answering the phone to the technicians themselves were knowledgeable, customer-oriented, patient, kind and caring. I cannot praise or recommend them more!

Review 4 (2024-10-14 - Rating: 5)
The service was fast. Brett and Charles were excellent at their job. I especially like that they were informative and friendly and were engaged in my questions and observations. I always like to learn as much as I can and they were very informative. I will definitely recommend Augusta Plumbing to anyone who needs that kind of work and I will call again whenever I need a plumber. I was also pleased with the amount charged as I was expecting to pay a lot more. Thanks again Brett and Charles and August Plumbling.

Review 5 (2024-07-24 - Rating: 5)
They technicians were very good at getting our new sink and disposal put in, and taking the cast iron, enameled sink out. Very approachable and asked clarifying questions when they came to areas where there was a choice.

Review 6 (2024-12-31 - Rating: 5)
Joe Charchar was very professional / he was excellent, likable , he sold / picked up / installedOur water heater , and it came out better than I ever expected, I would like Joe Charchar to be the service technician for me from now on, I signed up for the maintenance plan because of him.

Review 7 (2024-11-28 - Rating: 5)
Augusta Plumbing Heating Air Conditioning is always my go to when i need anything done. They are very professional and quick to get things done at a reasonable rate! Love this company!

Review 8 (2024-11-19 - Rating: 5)
They have wonderful service. I love the membership plan. They even call to remind you when the service is due. It’s wonderful. The service man I had this time did a great job thanks again Joe Charchar.

Review 9 (2025-01-08 - Rating: 5)
I have been using Agusta Plumbing for 9 years and they have been amazing. Very professional and kind. They have not lost the true sense of customer service.

Review 10 (2024-08-06 - Rating: 5)
I called Augusta Plumbing Heating & AC regarding my AC unit that wasnt working and was greeted by a nice women who scheduled my appointment. Issac called to let me know he was on his way to my residence and was on-time. Issac was very friendly and polite. He troubleshooted the issue and got the AC unit working again and couldnt be happier. The cost of the repair was also reasonable. I would highly recommend Augusta Plumbing Heating & AC.

Review 11 (2024-10-10 - Rating: 5)
Isaac, the furnace technician, was very personable, professional, knowledgeable, and efficient. He called me about 10 minutes before his arrival, as expected, which was helpful. I sat near him as he inspected my furnace, and he answered all my questions while he was working. His demeanor gave me confidence that everything would come out alright.

Review 12 (2024-09-11 - Rating: 5)
Augusta was able to get my water heater replaced same day. It was under warranty and the tech took care of dropping it off at Home Depot and picking up the new water heater. He made the entire project as easy as possible. Augusta will have my business for any plumbing and HVAC work going forward. Thanks Augusta team!

Review 13 (2024-06-25 - Rating: 5)
These guys were awesome. The tech said they might have to order the toilet seat that I wanted, but he went to Home Depot to check anyways. He got one that he thought I would feel satisfied with and it turns out I am very, very satisfied.So Dylan did a great job with customer satisfaction as well as quality workmanship. They may not be the cheapest in town But I assure you Will not question their, At least not Dylan’s Customer Service or Quality workmanship.

Review 14 (2024-10-21 - Rating: 5)
This Company was great! It took little to no time, and that’s what I love! The worker was also nice and helpful. If you need a Company in the future for this type of work, call them!!!!!

Review 15 (2024-08-08 - Rating: 5)
The fella that showed up was on time and very friendly. He checked some bathroom plumbing and my cold storage room for leaks. He was very thorough and explained everything he was doing, and was very informative about the plumbing in my house. I would highly recommend these guys and will definitely be calling them again for all my plumbing needs.

Review 16 (2024-11-21 - Rating: 5)
Dylan did a great job. He explained everything he was doing, answered the questions I had, and made sure the issue was fixed before leaving. He also cleaned up after himself. Ill be calling Augusta Plumbing Heating and AC next time I need plumbing or HVAC services.I wanted to update and reverify the 5 star rating I gave Augusta Plumbing Heating and AC. Today, Colby and Caleb came out and did a great job on cleaning my dryer vent, air exchanger, and AC unit. They were quick, did a great job, and pointed out a few things to keep an eye on without trying to pressure me into repairs before I need them. Ill continue to utilize this company for all my plumbing and HVAC needs!Another update! (11/21/24) Today I used Augusta to replace my furnace. Issac, Charles, Joe, and Jacques were knowledgeable, quick, and cleaned up after themselves. They answered all my questions, and made the experience as smooth as they could on such a big ticket item. I continue to highly recommend this company.

Review 17 (2024-11-27 - Rating: 4)
Technician Joe C did a wonderful job repairing my gas lines. I would have given 5 stars but I was disappointed that I was quoted one price, but charged another.

Review 18 (2024-12-02 - Rating: 4)
My tech was Joe Charchar. He was prompt, friendly, and very informative. Got our furnace up n running properly again. Very happy with the service

Review 19 (2024-09-30 - Rating: 5)
The whole team has been wonderful to work with. From scheduling and estimating, to the work being done and even after when there was a little issue. Would recommend and will reach out to them in the future.

Review 20 (2024-10-18 - Rating: 5)
Augusta was terrific. They worked with me to get the furnace serviced quickly. Our technician was skilled and helpful and went the extra mile.

Review 21 (2022-06-28 - Rating: 5)
Brett, Devin, & Morgan have been fantastic. Everything from estimating to finishing the job was smooth. They are professional punctual and friendly. They installed all new faucets, toilets, tubs, and HVAC for me. The HVAC system included full duct work to a pre-existing home with none. Id call them for any plumbing or HVAC service.

Review 22 (2024-07-11 - Rating: 5)
The air conditioner went out last night and called Augusta Plumbing and heating.a quarter after 7 in the morning within an hour, it got back to me and said to be somebody between 10 and 4 today and I went into saint cloud. By the time I got done doing what I was doing. I got they called me in a little bit before 9 and said theyd be there in a 1/2 hour. He got here and looked at the problem. Found it immediately fixed it and everything was excellent. Excellent service all the way around. Ill be using them again.

Review 23 (2024-06-25 - Rating: 5)
I needed a new water heater. My neighbor suggested Augusta Plumbing. I immediately called Augusta and set up an appointment for the next day which would be Tuesday. Not only did they arrive on time they arrived early which was nice. They were helpful, explained things in a manner I could understand and overall had a pleasant demeanor. I highly reccomend Augusta.

Review 24 (2024-12-06 - Rating: 5)
Joe Charchar was my Technician and he did a fantastic job explaining the problems and the solutions. Best HVAC technician I’ve had in 25 years of homeownership.

Review 25 (2024-06-19 - Rating: 5)
We had our water heater go out on the weekend and right away on Monday morning they were setting up a time to replace the water heater. They explained the process, very nice to work with, and did excellent work. Hope we dont have to use them again:) , but would in a second if it was needed.

Review 26 (2024-08-15 - Rating: 5)
We have used Agusta Plumbing Heating Air Conditioning for all our HVAC needs both repair and replacement and the have always been fair, responsive and the service Technicians have been exceptionally.

Review 27 (2024-01-03 - Rating: 5)
We recently had a water heater installed by Augusta. Their office staff were polite, knowledgeable, and responsive in scheduling the appointment. The installation team was also really pleasant to work with, and Im thankful for everything that they did to make our experience a good one. They did an awesome job of working with our existing setup to provide and install an updated water heater that meets our needs. No drama, no mess, and a professional experience overall. I would definitely return to these guys for future plumbing projects. Thanks, Augusta!

Review 28 (2025-01-03 - Rating: 5)
Joe was very friendly and knowledgeable. We would recommend him to anyone!

Review 29 (2024-09-11 - Rating: 5)
Our water heater went out and Mike was able to get to us the same day with great, fast service. He was kind and made sure all our questions were answered before leaving. Thank you Mike for all your help!!

Review 30 (2024-07-12 - Rating: 5)
Being new to St. Cloud and unsure of who to call or trust, we reached out to Augusta Plumbing & Heating Air based on their excellent reviews. Thankfully, they did not disappoint. We were fortunate to contact them this week when our HVAC system stopped working. Their response was prompt and professional. The young lady who answered my call was courteous and provided detailed information about their yearly service contracts, which included one annual HVAC and furnace tune-up and one water heater service. They managed to fit us in on the same day. The technicians were considerate, wearing shoe booties as soon as they entered our home. While they serviced the water heater quickly, unfortunately, our HVAC system needed to be replaced. Isaac, the technician, offered several replacement options and guided us to their zero-percent financing option since we didnt have all the funds immediately. Overall, Augusta Plumbing & Heating Air has been professional, helpful, and caring. They are one of the best companies weve dealt with.

Review 31 (2024-08-13 - Rating: 5)
A problem that occurred today was taken care of same day. Dillon knew what he was doing and explained everything along way. First experience with Augusta Plumbing and would use again.

Review 32 (2024-11-11 - Rating: 5)
Joe Char Char and Jock did an amazing job. Quick response and quality work. I would definitely recommend them again.

Review 33 (2024-08-25 - Rating: 5)
Very neat and tidy. Good at giving detailed answers to questions. Water does take a while to warm up. But I was using sink at the same time as the showerand the water got hot faster.

Review 34 (2024-09-19 - Rating: 5)
Dillon was an awesome service technician, he was knowledgeable, courteous, and respectful. A+ grading to St. Augusta Plumbing, I will be using this company in the future, all thanks to Dillon.

Review 35 (2024-02-23 - Rating: 5)
Awesome work, easy to schedule, arrival on time and cleaned up all the garbage! Great upfront pricing and scheduled within 1 week of calling! Installed water heater, reworked old plumbing and set up plumbing for a new shower and vanity! Brett and dylan were awesome! Highly recommend! Thank you!

Review 36 (2024-03-06 - Rating: 5)
They did an excellent job of communicating and keeping us informed every step of the way. They went the extra mile doing a few other things while they were there. Their price was fair and very reasonable. Staff was knowledgeable and answered questions about another project I may need them for. I am a very satisfied customer and the hot water never runs out now! 25 year warranty too!

Review 37 (2024-06-26 - Rating: 5)
We discovered that our water heater was leaking at about 1:00pm. Mike and his assistant arrived at our house around 2:30, by 4:15- 4:30, they had a new water heater installed! Great, friendly service!

Review 38 (2024-12-28 - Rating: 5)
Quick and effective installation of our new furnace with minimal down time. Jacques and Isaac

Review 39 (2024-09-10 - Rating: 5)
I had a mess under my kitchen sinks, and turned out it was a bigger mess than I thought, lol but it was fixed right and he did a good job. Will use Augusta Plumbing Heating Air Conditioning again!

Review 40 (2024-04-18 - Rating: 5)
I was very satisfied with the work done. It was timely and a reasonable cost. Melissa answered all my questions prior to service and Dillon was very professional at explaining the work and my options. I will be using them again for future plumbing needs. Highly recommend.

Review 41 (2024-02-07 - Rating: 5)
We had a tankless water heater installed and a water softener as well. The 2 plumbers we had were awesome! They were very knowledgeable and did an amazing job on the installation. They walked us through how everything works on both the heater and softener. I would highly recommend Augusta plumbing for any work done. Very fair prices.

Review 42 (2023-12-11 - Rating: 5)
Quick response time. Very friendly, knowledgeable and respectful.The installation of our new water heater went off without a hitch. They made sure they had all of the needed fittings in advance.All around great customer service!

Review 43 (2024-02-06 - Rating: 5)
Hands down the best company to work with! Will and Dylan were very professional and explained every step of the process! We had them out on Monday for an estimate, and our new water heater was installed on Tuesday! We will definitely trust all of our plumbing and heating needs to Augusta Plumbing and Heating!!

Review 44 (2024-06-20 - Rating: 5)
They were able to come out the next day from request which is awesome and they fixed it right away! Only drawback was they fixed it before coming in to discuss cost or repair plan which could lead to issues with future customers if they aren’t expecting to drop hundreds of dollars with no warning.

Review 45 (2023-12-13 - Rating: 5)
I have been using Augusta Plumbing & Heating since 2020 for all of my plumbing, heating and A/C needs, big or small, and they truly are the best in the business. They are highly professional and honest in all aspects of business. From the office staff to the technicians, they are all very helpful, diligent and knowledgeable. They always do great quality work, are on time and have fair pricing. I can’t say enough good things about them and the respect I have for them from one small business to another. The only plumbing and heating company I will ever use. Keep up the great work!

Review 46 (2025-01-03 - Rating: 5)
We had Joe Charchar come out and work on cleaning the air intake ducts along with the dryer vent. Exceptional work by Joe. Educational, as he squared up how are new gas dryer was hooked up as well. Will be looking to use Augusta Heating & Cooling again. Thanks Joe for your great work.

Review 47 (2024-09-06 - Rating: 5)
Great friendly service! And they came out and fixed our drain right away! They are now are go-to plumber!

Review 48 (2024-03-15 - Rating: 5)
Recently moved into our new home and wanted a quick check-up on our furnace. The guys they sent out Isaac and Colby were super helpful and knowledgeable. Price was reasonable as well. We will definitely be using them again!

Review 49 (2024-03-20 - Rating: 5)
Needed a water heater replaced. Dillon was here and did fantastic work! Hes a great representative for Augusta Plumbing. He had to replace the exhaust line to the outside of the house. It required cutting a hole in the ceiling. He planned it so the hole could be made in a closet - nearly invisible. He even replaced the ceiling piece! Hes conscientious, hard working and knows his job. Good to know theres a good plumber I can trust not too far away. Thank you.

Review 50 (2024-12-27 - Rating: 5)
Isaac and Jock were excellent technicians. They were friendly, honest and completed a new furnace for me on a Friday morning. Highly recommend this company! Please thank these 2 men for an excellent job done.

Review 51 (2023-08-17 - Rating: 5)
Had an issue with our floor drain backing up as well as needing our annual drain cleaning done so we reached out to Augusta and had an appointment set up for the next day. The guys who came arrived right on time and got right to work. They were professional and extremely helpful in diagnosing and solving the floor drain issue and did a great job cleaning the lines as well. Overall a great experience and well definitely use Augusta Plumbing and Heating again!

Review 52 (2024-10-13 - Rating: 5)
Definitely would recommend this Company 100%. Super nice staff, on time service and actually better priced than you would get down in the cities

Review 53 (2024-03-18 - Rating: 5)
William was awesome! He got us up and running in less than two hours! Nice guy, answered all my questions, brought a water heater with him and I had hot water within three hours. Great job.

Review 54 (2021-07-31 - Rating: 5)
Agusta Plumbing helped me when the shady plumber I had working on my remodel left me hanging. They came in and got proper permits and fixed his mistakes. (I did not know my first plumber was in trouble with the city and could not pull permits!) They also ran a new gas line for my gas range, and installed it. A few months later my water heater was leaking and I did not hesitate to call them back. I highly recommend Agusta Plumbing, Shane, and his crew of professionals!

Review 55 (2024-08-08 - Rating: 5)
Was having trouble with air conditioner. Called and they had someone out quickly and were very professional. Did a great job of getting it fixed and working again. Highly recommend giving these guys a call for any issues!!!!

Review 56 (2024-01-29 - Rating: 5)
I got a new boiler from this company. Overall I enjoyed my interactions with them. There were some mistakes made on their end in the process of installing, but once these came up they were very prompt to show up and fix them, even paid to have an inspector look things over to ensure everything was good. Would definitely recommend.

Review 57 (2023-10-25 - Rating: 5)
My furnace was fixed today by Isaac and Coby. I cant compliment them more for being competent, professional, and completely pleasant to interact with. They are models of what excellent service professionals should be. They know their job, and they make sure that the customer is pleased. I recommend them highly.

Review 58 (2024-03-01 - Rating: 5)
We had a tankless water heater installed. Will had some obstacles to deal with in our old house but he stayed late until it was done with some help from Mike and Dillon.Very reasonable pricing and great team to work with!!

Review 59 (2023-12-18 - Rating: 5)
I called on a Thursday afternoon and they were able to come out first thing on Friday morning. Derrick was very professional and knowledgeable. I will definitely be calling Augusta Plumbing & Heating again. Thanks for the great service!

Review 60 (2024-01-15 - Rating: 5)
When I called this a.m., the techs were here quick and prompt. They explained what I needed and resolved my issue with my basement toilet .I do recommend Augusta Plumbing.Mike and the Apprentice were awesome to work with.Kodos! Timely! Neat! Efficient! Most of all, SMART!

Review 61 (2023-08-15 - Rating: 5)
I highly recommend Augusta Plumbing & Heating. We have had them come out to our residence multiple times now, some small jobs and some large. The schedulers were always very courteous and quick to answer the phone. They came out same day to give us a quote on a water heater, and then installed it the next morning. The technicians were knowledgeable, they did solid, clean work, and the prices were fair. Overall, Augusta plumbing went above and beyond our expectations and we will definitely be doing business with them in the future!

Review 62 (2024-02-02 - Rating: 5)
Colby was absolutely professional, listened and answered all my questions. Made sure I was satisfied before he left. I will confidently refer him and his company to anyone in need of the services they provide. Keep it on Colby. You are very skilled in what you do. Thanks for your service

Review 63 (2024-07-30 - Rating: 5)
I have been using Agusta plumbing for years. Very happy with their promptness and quality of work. Brett was my technician this time and his work is top notch! Highly recommend!!

Review 64 (2024-07-03 - Rating: 5)
We are looking for estimates on replacing all the copper pipes to the updated pipes. He came in, was professional, explained things and what they would do. Received estimate within same day.

Review 65 (2024-12-23 - Rating: 5)
Joe Charchar did a great job! Explained the problem well, very polite.

Review 66 (2024-02-22 - Rating: 5)
Great customer service; respected my choices for suggested inspection options with no pressure to do more. Work done in timely manner and he cleaned up work area when finished. Definitely will call again if service needed.

Review 67 (2023-12-11 - Rating: 5)
Isaac, Colby and Caleb came ontime to install some HVAC work I needed done to progress with my basement finish. They did a great job and kept me informed as they worked. They were very good at what they do, cleaned up when done and probably most important was they are very nice guys to talk to and work with and it was all done for a very reasonable price.Great work guys!Thanks, Gary

Review 68 (2023-09-08 - Rating: 5)
Excellent people to work with! I found a water leak on Labor Day and they were able to send someone the next morning to replace my water heater. The installer, Will, was very professional and informative with all of my questions as well. Highly recommend.

Review 69 (2024-11-27 - Rating: 5)
Excellent customer service from start to finish. I’m super impressed! Thank you

Review 70 (2024-01-18 - Rating: 5)
Great service! Woke up to a house at 59 degrees, called and was told someone would be over after noon. By 1:00 they were here to diagnose the problem, by 5:00 we had the new furnace installed and heat back in the house. Super friendly and polite service guys.

Review 71 (2023-12-14 - Rating: 5)
Having the furnace go out is never fun! However, working with the staff at Augusta made the process not only palatable, but comforting. The crew were kind and patient when breaking the news to me that my furnace needed to be replaced, and they went above and beyond to walk me through options for replacement. I was even able to upgrade both my furnace and my water heater (two birds, one stone…) and Augusta’s financing options made it all possible. Once my new furnace and tankless water heater (HIGHLY recommend going tankless if you can) were installed, there was a small issue that came up on the first night. The team did a wonderful job of troubleshooting and getting on top of a solution right away. I cannot speak highly enough of the field crews that worked on my project and of the finance department. Colby, Isaac, and Kathy were phenomenal!

Review 72 (2023-10-16 - Rating: 5)
Jason + Augusta Plumbing & Heating were amazing today! We noticed over the weekend that our heat was not coming out and our furnace would not start. We hired another company a couple months ago to repair the blower motor on the furnace and unfortunately that company never connected the orange cable on the board. There was a tiny miscommunication on their part, but they addressed the issue promptly and didnt charge me for the inspection or service. We appreciate your service!

Review 73 (2024-07-24 - Rating: 5)
Excellent and efficient service! They had a great technician, Dylan who was here within an hour of my calling in the problem.

Review 74 (2024-06-13 - Rating: 5)
Augusta responded to my need for a water heater quickly and installed on the same day. The service person was friendly and knowledgeable.

Review 75 (2024-04-24 - Rating: 5)
Best customer service highly recommended!! Very respectful, knowledgeable, efficient great quality of work!! Definitely know there stuff! And very reasonable pricing definitely will have them come back in near future when need service from them again!!!

Review 76 (2023-05-16 - Rating: 5)
My water heater broke & leaked all over my living room on Sat. of Mothers Day weekend. After calling 3 different companies where I would have to wait a week, I got a hold off Augusta Plumbing. They came out the same day, were very friendly, knowledgeable, helpful, prompt, & flexible enough to snake out my sink also. There prices were reasonable & they went above & beyond to explain everything & get the job done. Im so grateful & will be recommending them to my friends.Thank you.

Review 77 (2024-09-03 - Rating: 5)
Friendly, quick & thorough. I will definitely be calling them for any future needs.Highly recommend!!

Review 78 (2024-02-23 - Rating: 5)
I couldn’t believe how quickly they could come out and then happily went into my ugly crawl space and fixed the problem. Then the prices were so reasonable I couldn’t believe that either!! Great experience and we will be using them again as soon as the need arises - which in this house- won’t be long!

Review 79 (2024-01-29 - Rating: 5)
Prompt responses. Amazing services. Reasonable prices, could be little cheaper. We have been using Augusta Plumbing services and will definitely use them in the future. We recommend them strongly.

Review 80 (2023-12-28 - Rating: 5)
We needed a bathroom faucet and copper pipe replaced. The work was completed efficiently and professionally. Our plumber was friendly and did a great job. Well done, Augusta.

Review 81 (2024-03-07 - Rating: 5)
I couldnt say enough wonderful things about Isaac Hanson. He was great at helping to solve our dryer issue that two other professionals couldnt solve. He was very knowledgeable and courtesy. Thank you, Augusta Plumbilng & Heating. And thanks again Isaac.

Review 82 (2023-05-24 - Rating: 5)
We had these folks out to repair a drain pipe. They were responsive on the phone, came out the next day (and were early to the appointment). It was enough of a repair that an estimate was involved, and after accepting the estimate they came right back a couple of hours later. The technician was personable and the cost was reasonable. It was a good experience overall.

Review 83 (2023-07-27 - Rating: 5)
Melissa was friendly and super helpful with setting up my appointments and sending me follow up info after the installation of my mini split air conditioner. Jason did a great job with helping me find the right air conditioner for my home and performing the install. This company is great all around and would highly recommend! Thank you!

Review 84 (2024-09-25 - Rating: 5)
On time, very professional, explained everything. Cleaned up, never would have guessed they installed a new water heater.

Review 85 (2024-08-20 - Rating: 5)
William was very polite, knowledgeable and efficient. Appreciated the prompt service as well.

Review 86 (2024-01-22 - Rating: 5)
Excellent service. Called in the morning and had someone there in less than 30 mins to look at my furnace. Replacement was done within 24 hours. I highly recommend them to everyone.

Review 87 (2023-10-19 - Rating: 5)
We had great work done for a leaky washer faucet and for our boiler. Both went without a snag, reasonable prices and exceptional professionals. We will definitely use them again.

Review 88 (2024-01-06 - Rating: 5)
The technician Brent was excellent and proffesional. He even looked at our water softener and adjusted it for no charge as it took little time. This has been my go-to company after using 3 others.

Review 89 (2024-01-04 - Rating: 5)
I called Augusta Plumbing for a water issue. They came out promptly within an hour of my call. They assessed the problem and it was not a Plumbing issue. They helped me stop any further damage and instructed me on who to call. I would definitely trust this company with any future plumbing issues.

Review 90 (2024-06-07 - Rating: 5)
Excellent customer service. Professional in all aspects of job, on time, communicates effectively. I’m a fan of Augusta Plumbing.

Review 91 (2024-08-13 - Rating: 5)
Installed a sump pump next day and was done extremely fast. Reasonably priced as well.

Review 92 (2023-06-11 - Rating: 5)
I had a gas stove dropped off and I thought it was supposed to be installed and the old stove taken away by a different company but they didn’t. When I called Augusta Plumbing and heating and told them my dilemma they came out hooked up my new stove and hauled the old one away. They did a great job and were very helpful in my time of need. I will definitely use them again in the future.

Review 93 (2024-11-01 - Rating: 5)
Very grateful for the fast and effective service. I was in a rush because I had to leave the state for a funeral. Isaac was very friendly and helpful provided fantastic customer service. He made sure everything was working with my furnace so I could get out on time and didnt need to worry about home while I was gone. Huge relief.

Review 94 (2024-11-24 - Rating: 5)
William was excellent. Very professional. Was notified of arrival time. Excellent work and very reasonable prices.Would most definitely recommend them to family and friends.Very pleased

Review 95 (2022-11-16 - Rating: 5)
Augusta is the very best! Ive used them twice now and each time they were different plumbers and both very polite, professional, and did the job quickly and efficiently!! Ive already recommended them to my family and friends around town. You wont regret picking them for whatever job you need done. I no plan on using them again when Im ready to redo my bathroom.

Review 96 (2024-08-22 - Rating: 5)
Mike was very pleasant and professional. He did a good job

Review 97 (2024-03-28 - Rating: 5)
Mike was on time ,showed me where the problem was and how he would fix it. He also told me the cost of fixing it. He came back the next morning fixed the problem in less time then he thought it would take. It all went very well. I would recommend highly. Thank you

Review 98 (2021-02-16 - Rating: 5)
Customer service is impeccable! The woman who scheduled our service was so friendly and kind! She kept us updated on the time and day! The technicians were professional and very easy to talk to! They were patient when my dog kept barking at them and they even attempted to make my dog feel comfortable by petting her! They explained what they were doing- step by step. We will be recommending them and using them again- if ever needed!

Review 99 (2023-01-13 - Rating: 5)
We just had Augusta Plumbing out to help us diagnose why our sinks have been clogged since we moved in. As everything we tried to fix the issue didn’t work. The plumber was able to diagnose the problem and complete the repair at a reasonable price. Would definitely recommend there services again we will be using Augusta plumbing for any future repair needs for our Nonprofit in the future! Thank you for your awesome work!

Review 100 (2023-02-14 - Rating: 5)
Augusta is a one stop shop for plumbing and hvac. Once again they did an awesome job. 3rd time I have used them and their prices are always less than competitors. Staff is super nice.They Do high quality work.I Won’t use anyone else anymore.

Review 101 (2022-02-04 - Rating: 5)
Shane was very friendly and returned my call promptly. He set up a service call in a timely manner.Matt called ahead of showing up and was also very friendly. He repaired 3 toilets to to our complete satisfaction. The office lady also followed up to make sure everything was okay. Sorry I forgot her name,I believe it was Kathy but she was also very nice and friendly and helpful.

Review 102 (2024-10-09 - Rating: 5)
The technicians were on time, very helpful in fixing the issue, gave great advice on general maintenance. They were neat and had foot coverings. Very polite and courteous!

Review 103 (2024-07-29 - Rating: 5)
Very informative Gentlemen.Explained all my questions with Excellence..Very, Very Polite Men... I defiantly will come back if Needed....

Review 104 (2021-06-04 - Rating: 5)
Augusta Plumbing Customer Service Exemplary!Our water heater decided to quit and leak. They were able to replace it the same day. The professionalism experienced with the whole process was amazing. They were knowledgeable, polite and affordable. A week later they registered the water heater for us and applied for a rebate with our energy service too. Two weeks later they called to do a follow up check to make sure everything was working as expected. That doesnt happen very often anymore. Kuddos to you Augusta Plumbing for shining in your services. I am beyond impressed. I highly recommend them with no hesitations.

Review 105 (2024-12-04 - Rating: 5)
They arrived on time and did a good professional job.

Review 106 (2024-09-10 - Rating: 5)
Recommend this organization, Augusta Plumbing & Heating- I was referred to them based on positive experience. My experience, Service was top notch- Calling to schedule, they were attentive and accommodating. The service tech called prior to arrival, was punctual within the timeframe provided. He was polite, knowledgeable, professional and efficient. Despite an unforeseen incident (100% pure accident), resulting with slight damage to my drywall; the tech was transparent with clear concise communication. Augusta Plumbing & Heating, same day, have an affiliated drywall company lined up for the minor repair.Shout out and thanks for outstanding service!

Review 107 (2022-10-17 - Rating: 5)
Have used Augusta Plumbing & Heating many times and always very happy. They have installed a new faucet in our kitchen, connected our refrigerator to a water line for an ice maker (ran new appropriate tubing for this), replaced our water heater (and offered solid advice on how to do this most effectively to help us decide), fixed a leaking laundry room faucet), connected a gas line to a new gas stove, and fixed a leaking kitchen faucet. They are really great folks and have always responded quickly to requests for service. I also like that they teach me things and have me help out when possible to keep costs down. Really appreciate all their help!

Review 108 (2024-01-27 - Rating: 4)
They arrived in time slot they said they would. Professional and courteous technician. They also gave service fee quote before arriving so there was no sticker shock

Review 109 (2021-06-11 - Rating: 5)
Our water heater went out and Augusta was able to quickly come and replace our water heater at a lower but competitive price compared to other plumbing companies in my area. We also needed a new water softener installed and they were able to install that within a couple days of doing the water heater. Their plumbers were professional and very courteous. After the service was complete they contacted me via e-mail with possible rebates for the water heater. I did not ask them to do this, they took it upon themselves to try and save me money. That to me is extremely good customer service. I would highly recommend Augusta plumbing.

Review 110 (2023-01-04 - Rating: 5)
My new garage heater and thermostat were installed today. The friendly technicians did an excellent job.Having also used Augusta Plumbing and Heating for plumbing work, I wouldnt hesitate to recommend this local company for either type of service.

Review 111 (2024-11-24 - Rating: 5)
The service person called ahead and arrived on time. Went through and explained the process and options. Answered the questions I had. Informed me as to when I could expect the quote back and how I would receive it.

Review 112 (2022-06-27 - Rating: 5)
Dylan and the customer service representation on the phone were excellent. I called and within a few hours they were here and fixed the issue with my water heater! Would highly recommend them to anyone and will definitely use them again if I have any other related issues!

Review 113 (2022-12-14 - Rating: 5)
Super friendly, fast acting, Knowledgeable. Over all best plumbing company I have ever used.Cleaned up after too!Will call for all house issues moving forward, but hope 🙏 I wont have too.

Review 114 (2024-08-16 - Rating: 5)
Isaac and partner were efficient and educating and replacing our AC motor. Thank you!.

Review 115 (2024-08-13 - Rating: 5)
From beginning to end an awesome crew! Mike and Charles are TOP NOTCH!

Review 116 (2023-09-02 - Rating: 5)
Very prompt, right on time, and the guys that installed my water heater were polite and friendly. They were also in and out in under 90 minutes and cleaned up afterwards. Thanks again 👍

Review 117 (2024-10-22 - Rating: 5)
Did an awesome job installing the water softener, fast , organized.

Review 118 (2023-08-03 - Rating: 5)
Jason was an out standing sales person from start to finish. Colby was a great technician. Colby was early to the site worked very hard. We refer to anyone looking for plumbing and heating services. Price was affordable. 👍👍👍

Review 119 (2022-05-10 - Rating: 5)
I am very happy with our experience with this company! Augusta Plumbing was able to come out the day after I called them to install a dishwasher, sink, and garbage disposal. I appreciate that they kept their word and came when they said. Also their pricing isn’t crazy. Thanks guys!

Review 120 (2024-07-02 - Rating: 5)
They promptly took care of my project communication was good to excellent and the price was reasonable

Review 121 (2023-08-18 - Rating: 5)
We needed a water heater as our was leaking. They were able to replace the water heater the same day I called them. They did a great job.

Review 122 (2024-04-22 - Rating: 5)
They were great to work with. Were able to come same day and worked hard to fix our problem without costing us extra money.

Review 123 (2022-10-13 - Rating: 5)
Quick, friendly and affordable same-day service! After calling several places who were either booking weeks out or charging hefty emergency service rates, Augusta Plumbing & Heating came through and our issue was resolved timely and we didn’t have to break the bank!

Review 124 (2024-12-02 - Rating: 5)
Isaac was pleasant, knowledgeable, and professional. Work was completed quickly and completely satisfactorily.

Review 125 (2022-04-13 - Rating: 5)
Derek was very professional, he explained things well to us. Was able to come out when no other plumber could. I will use them again in a heartbeat.Price was very reasonable also. I didnt have to break the bank

Review 126 (2023-10-17 - Rating: 5)
Repairman was prompt curious, efficient, and thorough. Weve used Agusta P&H a few times now. Always good to us and our pets.

Review 127 (2023-02-22 - Rating: 4)
Required an expensive part to be replaced. I knew what was broken and was willing to fix. Due to incoming storm and local part availability I was unable to fix myself before incoming storm. The cost of the part was ~$300. The estimate for the part and service was ~$1000. I understand service mark up but the fact that a $700 dollar markup for a part that took 20 minutes to replace is outrageous. Good service, and quick response but the cost is a little ridiculous.

Review 128 (2024-07-12 - Rating: 5)
Extremely nice people to coordinate and work with. Flexible scheduling, accommodating and friendly technicians.

Review 129 (2023-10-17 - Rating: 5)
Very satisfied with new furnace instalation. Competent friendly service men. We have had other service in the past and strongly recommend Augusta Plumbing & Heating. 😊

Review 130 (2023-01-09 - Rating: 5)
THANK YOU, Augusta Plumbing & Heating, for clearing out the tree roots in our main line causing sewage backup. Dylan was an absolute hero, spending hours making sure the problem was 100% taken care of, even going out to buy additional equipment to get the job done right, and waiting patiently for us to navigate our home warranty to authorize his work. We are so grateful.

Review 131 (2022-07-26 - Rating: 5)
Tech was asked to come over and hook up natural gas for my tankless water heater. Tech did me right by checking my work on the rest of the Heater I installed and advised of code for the city. After getting gas hooked up and adjusting other appliances he checked for leaks and ensured water heater functioned. When asked about other services he gave me friendly advice on install and code. Well worth the money for him to come over.

Review 132 (2021-10-13 - Rating: 5)
Had to replace our water heater and Augusta did a wonderful job. They were honest, timely, professional, clean, polite, great with communication and follow-up. From the office communications to the on-site field plumber…they were too-notch. Thanks, Augusta!

Review 133 (2024-09-10 - Rating: 5)
Colby came to do my annual water heater and furnace maintenance and did an excellent job as always. He is very courteous and professional and also helped to explain all my options for installing a water softener. The service from Augusta Plumbing, Heating & Air Conditioning is always top notch.

Review 134 (2022-07-11 - Rating: 5)
It is AMAZING dealing with a company who has Staff that seems to TRULY enjoy what they do. That carries through in how they seem thankful to have been given the work. A large expense such as a water heater, made it less painful by their service tech being so friendly yet remained professional.

Review 135 (2021-07-06 - Rating: 5)
I had Morgan come out to give me a quote on a new air conditioner. I was very pleased with his knowledge and the quote. The air conditioner was installed about 3 weeks later. We were very pleased with the install and the overall service provided. We will definitely be using this company for further updates and installations. Thank you St Augusta Plumbling!!

Review 136 (2024-08-15 - Rating: 5)
Showed up sooner than we were told, quick, solid work.

Review 137 (2024-09-18 - Rating: 5)
I was impressed by the communication, friendliness, and professionalism that I experienced with Augusta Plumbing. They did good work in a reasonable time, stopping to answer any questions I had. They were knowledgeable and courteous.

Review 138 (2022-07-21 - Rating: 5)
They replaced our existing AC unit which was totally done. When we called they were out to check it within an hour, and replaced it the very next day. When its this hot, that was very much appreciated. The guys were pleasant and cleaned up everything when they were done and asked if there was anything else we needed. Great company to work with!!

Review 139 (2017-07-20 - Rating: 5)
Ive relied on Augusta Plumbing for multiple plumbing projects and improvements as well as an AC repair. Each time they have been timely, polite and professional in their work. I feel their pricing is fair for the area and would use them again. Recommended with 5 stars.

Review 140 (2017-08-05 - Rating: 5)
We have had Augusta Plumbing do work at our home 2 times this summer. Both times Shane and Matt were very professional, and both took the time to listen to any concerns we had before the work was started, then they explained the plan, and answered our questions. Very nice people to work with, and they cleaned up the area they worked in. Definitely recommend!

Review 141 (2020-01-20 - Rating: 5)
Shane and his crew are fantastic. Had them install a LP boiler last winter. During recent cold snap the boiler threw an error code. Shane was quick to respond and send a crew. They diagnosed the problem (mouse) and replaced the control board. Pricing was fair, great service and quick response!

Review 142 (2018-04-06 - Rating: 5)
We had Shane and his crew install some new air line piping in our manufacturing facility. They showed up on time and worked efficiently. Communication was excellent and the quality of the work is great. Their employees had good ideas on how to make the system perform better. We plan on having them out again to do some ventilation work. Thanks Augusta Plumbing!

Review 143 (2024-01-29 - Rating: 5)
Matt and Dillon did a great job. They came in and fixed our issue quickly and professionally. Thanks!

Review 144 (2024-01-12 - Rating: 5)
Both Derrick and Garrison were professional and knowledgeable. They solved an interesting plumbing issue and upon completion, it looks extremely good.

Review 145 (2021-11-11 - Rating: 5)
When I called for an appointment I was able to receive one within a week. When the technician arrived he was well prepared. I will continue to use Augusta Plumbing for my heating/air and plumbing needs. Thanks guys and gals.

Review 146 (2024-05-20 - Rating: 5)
Very friendly and knowledgeable ....both Charles and Bret had me up and running in an hour

Review 147 (2021-10-01 - Rating: 5)
We called Augusta Plumbing to install a new water heater. They were able to come out the same day and were at our home in a few hours. We would highly highly recommend them for any future needs

Review 148 (2024-09-05 - Rating: 5)
Lind was out the morning after I called. The problem was diagnosed within 10 minutes and corrected. It was a capacitor and not the major problem I thought it might be. I have used Augusta plumbing and heating/AC the past and will call them again in the future. Great service!!

Review 149 (2023-06-23 - Rating: 5)
Called 5 companies, they were the only one to pick up the phone. Fixed the issue immediately. Jason was awesome. Answered questions, informative and very detailed. Highly recommend

Review 150 (2024-10-13 - Rating: 5)
Had them come for a quote scheduled an appointment that day

Review 151 (2024-10-01 - Rating: 5)
The ones thank came were very friendly and courteous. They knew what they were doing. E outstanding service. Thanks.

Review 152 (2022-02-23 - Rating: 5)
Our dishes had begun to get cloudy after going through the dishwasher, so we suspected the water softener was failing. They came out and took a water sample to send in and have evaluated. The results indicated replacing the water softener, so they gave us a bid and then completed the installation. A day later (a Friday) we had no hot water. They came out early the next week with a plumber and their electrical guy. We are on dual fuel, so they had to work closely with Stearns Electric to figure things out. Eventually, Stearns determined that it was likely the circuit breaker that had gone bad (coincidental to the softener install). Our electrician replaced the breaker and we were back in business! I was impressed with Augusta Plumbings responsiveness from the office staff to the employees that came out. Shane aims to please, is a joy to work with and is fair. I highly recommend giving them a call when you have any plumbing needs. They are the only ones we call.

Review 153 (2023-01-11 - Rating: 5)
Communication was great. Work was outstanding and done in a very timely manner. Dylan was very good to work with. He explained everything and made me comfortable before he started the work.

Review 154 (2024-10-03 - Rating: 5)
Just had a quote on plumbing a new sink. They responded to my request within minutes, had someone come out within a couple hours. Very pleasant representative, asked questions, also made suggestions I had not considered.

Review 155 (2024-01-26 - Rating: 5)
Friendly, courteous service. Explained the problem. Had to problem solve an unexpected situation and let me in the loop on the changes and solution. We will use them again

Review 156 (2022-01-28 - Rating: 5)
I’ve used Augusta plumbing and heating for service at 2 homes over the years and they have excellent customer service and are very professional. I would highly recommend these people for any of your hvac or plumbing work. They’ve earned my business for life.

Review 157 (2017-07-19 - Rating: 5)
Shanes team did an amazing job on our River House remodel. They replaced all of the plumbing in the entire house and relocated the utility room. I have nothing but great things to say about Shane and his team.They were all professional and asked our opinions about where things should go in the shower. Everything works great and we are very excited with all the extra stuff they helped install.We plan on using August Plumbing again and recommend them to others.

Review 158 (2022-05-09 - Rating: 5)
They were very professional and efficient. When talking about what I needed, he was easy to talk to and thorough about getting all the information he needed to get the right parts. The tech did a good job and didn’t take too long.

Review 159 (2023-10-03 - Rating: 5)
Derek arrived on time. I purchased the toilet from HomeDepot. It was broken. Derek helped take the broken one back and bring a new one. Excellent service! 👍

Review 160 (2019-07-30 - Rating: 5)
For 5 plus years Augusta Plumbing has provided excellent service from sump pump to furnace to air conditioning and even small plumbing in our household. Shane, Matt and Cody have always gone above and beyond and offer clear explanations of the issue at hand as well as maintenance tips upon departure. Kathy on the phone always is polite, happy, and helpful. I highly recommend Augusta plumbing if you want good honest service!

Review 161 (2023-08-10 - Rating: 5)
I would use this company again. Simple job of replacing a sensor on a water heater. They helped me get in touch with the manufacturer to get the part ordered under warranty.

Review 162 (2024-12-09 - Rating: 5)
Joe Charchar and his crew were amazing.

Review 163 (2022-09-12 - Rating: 5)
Came within hours of my phone call. That was impressive. And Matt was very professional and did a great job quickly. First time using Augusta. Will use them from now on.

Review 164 (2022-08-31 - Rating: 5)
The guys were hired to fix the toilet and I added a couple of quick fixes to my faucets after they arrived and they willing completed them. They were thorough and professional. Thank you!

Review 165 (2019-12-04 - Rating: 5)
I have used Augusta Plumbing/HVAC services since 2013 and they have never failed me. 3 weeks ago, Cody came out and worked on my furnace which has been purring along nicely since he was here. Yesterday Matt came out and fixed my leaking washing machine valves in record time. All of their people are professional, personable and punctual. I will never consider another plumbing company in the St. Cloud area because I believe there are none better. Awesome Sauce!!! Thank you Shane for hiring such fantastic people; it speaks volumes about you and your company! You guys deserve 6 Stars! -Avery Belcher

Review 166 (2024-09-25 - Rating: 5)
Quick and efficient service. Very polite and professional

Review 167 (2016-05-25 - Rating: 5)
I have nothing but great things to say about Augusta Plumbing......very professional high quality workmanship........and at a reasonable rate! I would recommend Shane and his staff to anyone without hesitation.....he has done multiple projects for me and I have always been fully satisfied. Thanks again!

Review 168 (2024-06-14 - Rating: 5)
Great job kept me in the loop and did good work on time and did what they needed to do to get the job done

Review 169 (2022-08-15 - Rating: 5)
The bathtub was backed up and two wonderful techs showed up at close of business on the same day. I am so grateful for the prompt service, as this is our only bathroom and now we can shower tonight. Top notch!

Review 170 (2024-09-04 - Rating: 5)
They’re great! Fast and courteous

Review 171 (2024-09-26 - Rating: 5)
Very professional and helpful. I would definitely refer this place to a friend.

Review 172 (2024-12-11 - Rating: 5)
Fast, good, efficient service! Joe CharChar was wonderful and knowledgeable!

Review 173 (2023-08-04 - Rating: 5)
I did a DYII project in My Home replacing the faucet ran into an issue, called Augusta, plumbing, quick response even though they were busy they were out the same day, and my issue was so small it costed me nothing and the technician was very respectful, professional, and cool about thank you guys so much very much appreciated

Review 174 (2021-06-04 - Rating: 5)
Had these guys put in a new water heater and furnace and A/C unit. Theyre all working great! Very happy with their work. I will recommend them to anyone who needs their services.

Review 175 (2024-11-16 - Rating: 5)
The job From start to finish was professionally done.

Review 176 (2023-10-04 - Rating: 5)
Installation of new furnace went very smooth. Cleanup was done before they left. Very pleasant and responsive people!

Review 177 (2022-03-22 - Rating: 5)
Called on Monday morning. They scheduled water heater replacement for that same afternoon. Matt and Derirck came for the install. Nice and efficient. Left no mess at all.

Review 178 (2022-09-02 - Rating: 5)
From start to finish everyone at Augusta was professional, courteous, on time, and very knowledgeable.Dylan did a fantastic job on the install! Great guy!Thank you

Review 179 (2023-04-18 - Rating: 5)
Fast response. Very professional and personable. Cleaned up the area like they were never here. Highly recommend Augusta Plumbing and Heating.

Review 180 (2023-10-04 - Rating: 5)
Found water dripping in our basement this morning. Now what!Called Augusta. Glad we did. Derek let us know he was on the way. Found the problem, fixed it. WooHoo!Thanks Derek and Augusta.

Review 181 (2024-08-26 - Rating: 5)
This place has never let me down with any repairs or maintenance calls. People sent out are very knowledgeable, pretty friendly, and personable.

Review 182 (2024-08-28 - Rating: 5)
Fast and efficient highly recommend definitely five stars

Review 183 (2024-01-29 - Rating: 5)
Tech checked my furnace. He didn’t find anything wrong with it so he didn’t even charge me for the visit. He was also professional and knowledgeable.

Review 184 (2024-06-30 - Rating: 5)
We had a gas leak from our water heater. They checked it and installed a new heater the same day! Very happy with their knowledge and service!

Review 185 (2024-07-20 - Rating: 5)
Very personable and fast! Great customer service.

Review 186 (2022-02-23 - Rating: 5)
Old water heater was atmospheric vent so thats what i ordered. They came out and it wasnt vented to code. Needed to get a power vent. They left and came back in a snow storm. Probably stayed later than they wanted. So that was appreciated. Then explained the different settings. Will use again.

Review 187 (2022-07-13 - Rating: 5)
Matt was courteous and professional. he was able to give me an estimate within minutes and complete the work the same day. would definitely use Augusta again