Nu-Way Plumbing LLC in Rolla

Review 1 (2019-01-15 - Rating: 4)
They returned my call and came when they said so that is great, many dont. The gentlemen seemed to know what they were doing but the work was sloppy, Also I felt the charge was a bit high for work that was done. They were thorough in checking for the issue and ended up confirming what I had suspected from the beginning and they also found one other potential suspect so I had them go ahead and put in the trap, the work was sloppy.OK second update, obviously they look at the reviews left for them and care about both the quality of their work and customer service. they are willing to come back out and repair this under their warranty. This is the only business I have dealt with in several years living in Missouri that seems to care about customer satisfaction. So they will be my plumber on call. would give 4.5 stars, due to the fact they did have to come back, otherwise 5 stars

Review 2 (2020-11-07 - Rating: 5)
Nu-Way is our go-to plumber. He has unclogged a washing machine drain that we couldn’t get with our own auger. He has also repaired a pipe that was leaking in our basement. And we’ve also had him out to do some plumbing during a shower remodel. Each job was completed correctly the first time and efficiently. No complaints. I agree with the previous comment that says you usually have to get a hold of him by voicemail/phone tag but he does indeed call back in a timely manner and stick to his appointments. And I also agree that he is always willing to explain what he thinks is going on and how it can be fixed.

Review 3 (2015-10-05 - Rating: 4)
I dont have a lot of experience with prices on plumbing, but I think this guys prices are a little high, otherwise I would have given him five stars. Over the last year Ive had him out to my house twice. Unlike other plumbers in Rolla, he answers his phone, he doesnt take forever to show up, and he is reliable. Ive had him hook the water up to my refrigerator, fix the shower intake pipe that was leaking, replace toilet guts, and most recently, replace two outdoor faucets that were leaking. Aside from the price, I definitely recommend him.

Review 4 (2018-09-20 - Rating: 5)
Derrick from NuWay is the first person you should call if you need a plumber. He answers the phone, stays on schedule, and was of great assistance to my elderly mother. He fixed multiple issues she had very quickly and at a very affordable price. NuWay plumbing receives our highest recommendation. Dont waste your time with fly by night plumbers that dont return calls. Just call NuWay and be done with it. Your problems will be solved and your wallet wont be empty.

Review 5 (2020-08-23 - Rating: 5)
Very responsive to our calls. Showed up on time. Fixed two rather complicated problems for us. Personable, Derek talks to you to explain what the issues are. Highly recommend.

Review 6 (2017-09-19 - Rating: 5)
This plumber is legit. He shows up ASAP, gives fair prices, and is HONEST. Like, seriously, he told me that if we switched toilet paper we would probably have no further pipe problems. We switched, and we havent had any problems - if he really wanted to take our money he could have kept that tip to himself. Weve used him multiple times since (for other reasons).

Review 7 (2018-02-22 - Rating: 5)
In my experience Nu-Ways prices are fair. Ive been charged more for lower quality work from other plumbers. What I like most is Nu-Way doesnt hesitate to call back. This is the only plumber to actually return every single one of my calls and show up and complete the job in a timely manner.

Review 8 (2020-03-17 - Rating: 5)
Ive had Nu-Way out for multiple plumbing issues and every time I am impressed and well satisfied. Ive called others in the past, nobody else Ive had holds a candle to Nu-Way. Call these guys. Theyll do you right.

Review 9 (2020-01-04 - Rating: 5)
Dick came and had to work hard to find a clean out in an old house. He found a cast iron vent pipe and got the drain unclogged. Very professional, great work and a fair price!

Review 10 (2019-11-23 - Rating: 5)
Derek is prompt and thorough. Project completed in far less time than expected. Hes coming back after the first of the year for next phase of the work.

Review 11 (2018-01-18 - Rating: 5)
Very helpful, and took the time to explain things to me. I called a few other places in town, and was brushed off. They seem like honest good people. Would recommend.

Review 12 (2019-07-17 - Rating: 4)
Never answers the phone, I mean ever, but if u leave a message they are there within a few hours if not the next morning. They do a great job, they just dont ever answer, u have to leave a message

Review 13 (2021-03-13 - Rating: 5)
Wasnt taking new customers at the time, but returned my call anyway and let me know. Cheerful and polite over the phone.

Review 14 (2024-04-30 - Rating: 5)
Always great atmosphere things are easy to find.

Review 15 (2023-12-13 - Rating: 5)
Derek recommended a simpler solution than I expected and it worked perfectly. So I hired him a second time and was equally pleased. Ill probably hire him again.

Review 16 (2019-11-27 - Rating: 5)
Derrick provides excellent service and we thank him for helping us too !

Review 17 (2023-02-07 - Rating: 5)
On time,efficient and fast! Quality,professional job done. Excellent customer service. This will be my go to plumber in the future!

Nu-Way Plumbing LLC