Shine Solar LLC
Located in Rogers, Arkansas
Address: 5214 Village Pkwy #100, Rogers, AR 72758, United States
Phone: +1 479-279-7765
Rating: 4.5
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Contractor
- Solar energy equipment supplier
- Solar energy company
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-16 - Rating: 5)
They came to my home on the date and at the time promised. A couple workers showed up early. I was impressed. How often does that really happen? They were all trained and qualified installers by the company, not contractors that l was unable to communicate because of language barrier. They did their job efficiently, expertly and meticulously. No goofing off messing with their phones. They were friendly and answered all my questions. When they left, there was no mess. Very pleased with my experience with Shine Solar. -
Review 2 (2024-10-25 - Rating: 5)
Amazing crews! The finish work is really nice! The Tesla battery looks great. The ground mount panels are just Soo Cool. They took great care to engineer a package thatās not to much or to little. Top of the line! -
Review 3 (2024-12-03 - Rating: 5)
I had been doing some research on solar power because i know that the cost of electricity goes up all the time and will always be going up. when Shine Solar and I talked they done an excellent of explaining it all to me. The took care of all permits and everything dealing with the installation. i was not home when the guys come to do the installation, but my wife was. We have two small dogs that we let out in our back yard to run around in the fenced in yard but because of the install taking place my wife was going to have to put leases on them and walk them. when a couple of the guys seen her, they said that they would be more then glad to walk them, and they did. my wife went on and on about what a great bunch of guys they were. they went about their job and performed a very nice and neat installation and cleaned up well behind themselves. The next day the guys came to blow the installation into the attic. wife had a doctors appointment and had to leave. when those guys were finished and had cleaned up, they called me so I could shut the garage door from my phone. when the power company came out top install the new meter, he told me that the eclectic rate was going up again the first of the year. So, another good investment. we are well pleased with shine solar and everyone involved in our installation. so if you want to get solar installed do yourself and your home a favor and call Shine Solar. You will NOT be disappointed. -
Review 4 (2024-08-05 - Rating: 4)
I recently had solar panels installed. It was a lengthy process, but no fault of Shine Solar. They did all the footwork for permitting with my local power company. The installation team did an awesome job on the install. Very neat and clean looking. It did take Entergy of Arkansas quite some time to come out and throw the switch to energize my system. -
Review 5 (2024-07-22 - Rating: 5)
Really good people to deal with. The sells people were very easy to deal with. The installers were very good cleaned up after they completed the job. Very good looking job in my field. -
Review 6 (2023-08-31 - Rating: 5)
Our experience was super easy and painless. From our first contact with our sales rep. to the install, to generating power, it took about 3-4 weeks. We live in the county so with no permitting needed, Shine got the job done in about 2 weeks. A week later we noticed a large drop in energy usage on our Entergy App. The panels were turned on and generating power! This is because they do not outsource anything. Everyone involved right down to the install crew is an employee of Shin. They will not try to over sell you, they dont work on commission. We didnt have any historical data since it was a new house, so Ryan recommended a smaller system and to re-evaluate next year to see if we need to buy more panels. Another Company tried to build us a much larger system that, without the data to go on, probably would have generated more power than we use. That sounds like a good thing except even with net metering your bill can never be $0, you still have the customer charge, and they dont pay you for over generating. You want a system that gives you enough credit during the day times to cover the non-sunshine hours, or gets close. If I had to do it again, I would choose shine.. If you decide to go solar let me know and I will refer you. You get Ryan as your sales agent and I get$300. And no I didnt write this review just to get the $300 LOL -
Review 7 (2024-08-06 - Rating: 5)
We absolutely love Shine Solar. Weve used them for solar on both of our houses, and both experiences with them have been incredible. Theyve been easy to work with, and kept us updated each step of our installs. Most of all, we love having a fixed rate for our power, not having to worry about how much our power bill will be each month. I would highly recommend. -
Review 8 (2024-02-09 - Rating: 5)
Shine did a great job with our solar project. We are excited to be generating and love how the panels look on the house. they addressed all of our concerns and made sure to keep up up to date through most of the process. We only had one hiccup when our account manager changed but that got straightened out and was smooth sailing from there on. -
Review 9 (2024-09-20 - Rating: 5)
šššššI am thrilled to be part of Shine Solar! This company stands out not only for its commitment to renewable energy but also for its amazing team culture. Under the leadership of our Chief Executive Officer, Nick, Transfer Director, Kenny, and our Chief of Staff, Faith, Shine Solar has truly become a place where innovation and teamwork thrive.The vision and dedication to excellence inspire us all. They ensure that every employee feels valued and empowered, creating an environment where collaboration flourishes. Their strategic insights have helped us streamline processes and enhance customer satisfaction, making our solar solutions more accessible and effective.The entire Shine Solar team shares a passion for providing top-notch service, and it shows in everything we do. From the initial consultation to the installation process, we prioritize our clientsā needs and work diligently to exceed their expectations. Itās rewarding to be part of a company that genuinely makes a positive impact on the environment and our community.If youāre considering solar energy, I canāt recommend Shine Solar enough. With an incredible leaders like Nick, Kenny, and Faith at the helm and a dedicated team behind them, you can trust that youāll receive the best service and support in the industry! -
Review 10 (2025-01-02 - Rating: 5)
10/10 job, very pleased, they made it pretty seamless from design to install to operating -
Review 11 (2024-02-17 - Rating: 5)
We had a new hvac system put in and the technicians Chris, Dalton, and Carter were outstanding!! Good group of guys very efficient. Couldnt ask for a better group of guys. The people we dealt with getting this set up were great also. I definitely would recommend this company to anyone looking to replace their system. -
Review 12 (2024-09-20 - Rating: 5)
I am so thankful for the incredible team, family, and professional relationships Ive gained since working at Shine. This company really puts their all into making sure every employee feels heard, seen, included, and respected. The leadership is unmatched. There is never a feeling of any role being more important than another. Having an open door policy is an understatement! Its so refreshing to work in an environment where everyone is collaborating, encouraging each other, and celebrating even the smallest wins every day. I LOVE MY JOB! -
Review 13 (2024-02-15 - Rating: 5)
They were on time and with you every step of the way and very helpful.Edit to original review.Its been almost a year now that my retired parents had this installed. Do more homework the biggest selling point was tax rebate, you dont get a tax rebate when you dont have taxable income such as retirement. Now the payments will go up even higher. I regret even suggesting solar!! -
Review 14 (2024-12-17 - Rating: 5)
Iāve had a great experience with shine solar, very informative, super friendly! Their communication was truly impressive every step of the way.Overall an outstanding company to work with! -
Review 15 (2024-08-05 - Rating: 5)
We have shine solar panels on two of our homes now, so we are very happy customers! always great to work with their team. we had some issues come up with Carroll electric in the process and Shines team was awesome in advocating for us. cannot recommend enough! -
Review 16 (2023-06-17 - Rating: 5)
We had 3 split HVAC systems installed in our home from Shine Solar. The men who installed them (Ben, Mike H. &Ryan) did a wonderful job. They were very efficient, professional, and tidy. They cleaned up after they were done. Not a spec of dust, trash or screws anywhere. They did a awesome job, and we love our new system. -
Review 17 (2024-07-16 - Rating: 5)
We had only really talked about solar and just wanted to see what the price tag would be. Shine Solar set up a time convenient for us and came up with a rough draft of where panels could go. We provided our usage history for the previous year and they built us a system that would produce more electricity than we use. Alex was great in explaining the build to us and Abbi has been great explaining the technical questions we have had.Throughout the process everything was well communicated. They have engineers who draw up the design and do all the talking and paperwork with your electric company.Install was smooth, no problems, cleaned up the work area when they were done.Theyāve been able to answer any questions we have had and we recommend them to anyone that will listen! -
Review 18 (2024-05-30 - Rating: 5)
Shine Solar has been great. Justin Collins and his team walked me step by step through the whole process. They always made sure I was fully comfortable and knowledgeable with every aspect. The installation of the system went smooth. The only hiccup came with the utility company delaying the new meter install past the date my first bill was due. But even though it was the utility companies fault, Shine Solar covered the first payment without me even asking. After the system went live they even had a follow-up meeting a few weeks later to make sure everything went as I expected. I couldnt have asked for a better and easier install. I have already sent a recommendation to a friend I love it so much. I would highly recommend anyone even curious about solar to contact Shine Solar as they answered all of my questions. -
Review 19 (2020-10-26 - Rating: 5)
I dont normally do reviews of work, but this company (and their employees) deserve every star I gave them. It was a complicated install, but they patiently and professionally worked through the changes and complications I presented. My persistent questions were answered quickly and well. In the end, I am COMPLETELY satisfied with the process and the end product. This company has got it going on! If youre on the fence about solar, jump over with Shine Solar! -
Review 20 (2023-08-06 - Rating: 5)
Very professional. I did my homework before hiring shine. I wanted a company that had been around for a long time rather than one of the new pop up companies. They gave me updates on the process from the beginning to the end. They walked me threw the app and explain to me how it all worked. Even the city said they did a good job which is pretty rare from what I have heard. -
Review 21 (2024-11-14 - Rating: 5)
I love being a part of the Shine Solar Team! I get to help the everyday American people who are tired of throwing their money away to a power company they didnt choose, gain their Energy Independence, and in return they get the benefit of self generation of power and can avoid the uncertain future of ever increasing electric bills and grid instability. Such an amazing opportunity we have to course correct by taking our power back! -
Review 22 (2024-06-28 - Rating: 5)
I won my solar panels through a contest from Shine Solar in conjunction with KFSM Channel 5. Shine Solar was very friendly and considerate, explaining all my options. I was given upgrade options but never felt pressured to take them. I was kept apprised of the process and progress all through the installation and switch over. Installation was done in one day. I was impressed with the efficiency of the installers and am very pleased with the results. I recommend Shine Solar for their knowledge, professionalism, and consideration throughout the entire process. -
Review 23 (2024-08-08 - Rating: 5)
We recently used Shine Solar for our solar panel installation. The sales team answered my many questions and helped us finance. We were very impressed with the installation process and the cleanliness of the crew. -
Review 24 (2023-02-01 - Rating: 5)
We are three weeks into our new Shine Solar installation. The process has been an outstanding experience.The sales staff was knowledgeable and professional. We purchased an 8.51kW Vsun Solar Panel system.Heather, our coordinator, and staff took care of everything. They got all the required permits, scheduling installation and after-installation inspections.The installation crew was very professional, they were on time, kept a clean job site, and were happy to answer questions about what was happening.The little panels are sitting there working, making electricity.If youre looking to go solar, I thoroughly recommend Shine Solar!Tell them Big John sent you :) -
Review 25 (2023-08-16 - Rating: 5)
I would like to give your crew James B., Michael T., Luke A., Devin O., and the Electrician Perry D. A great big job well done on the installation of our new Ac unit they were all very respectful and polite and knowledgeable and they handled there self as hard working professional young men I would recommend them to anyone! Thank You Guys for the job you did -
Review 26 (2023-03-03 - Rating: 4)
Our project is finished and has final approval. We our live and getting solar power. Cant wait to see how this does in the bright summer sun. This company walked us through the process and answered all our questions and always got back to us quickly. Thanks Shine -
Review 27 (2024-07-10 - Rating: 5)
I am quite pleased with all of the people at shine solar from the start to finish. getting me the loan so I could get the panels installed. getting extra insulation and the whole installation process. also explaining the monitoring system. awaiting my first electric bill since solar became operational to see how much my bill went down. -
Review 28 (2024-12-17 - Rating: 5)
We bought solar panels for our home from Coy Holmes at Shine Solar and we could not be more happy with our price, timeline and utility bill! Great company, great honest service and great product! -
Review 29 (2024-06-10 - Rating: 5)
I would absolutely recommend ShineSolar to everyone! From the start with our very knowledgeable sales consultant, Cole, all the way to end of the process with our customer liaison Nikki, the entire process was easy and seamless. The install crew were punctual, efficient, and clean, even going the extra mile to stand outside with me in the rain to make sure everything was set up and operational before they ever left the property. We couldnt have picked a better company to go with when we decided to install solar. 10/10 will ALWAYS recommend! -
Review 30 (2024-12-19 - Rating: 5)
We have the best experiences with shine solar! Cant wait to get our insulation! Great company. -
Review 31 (2024-06-07 - Rating: 5)
Needed to find a way to beat monstrous power bill for cooling this summer. Shine Solar was my answer. From showing my options to going online and follow-up the people from Shine Solar were there. They were able to answer all my questions, and keep me updated with how each step was going. Installers were amazing at how quick and professional they were from start to finish. Sale/account reps. let me know if any changes needed to be made to make sure the system they installed will meet my needs. -
Review 32 (2024-12-18 - Rating: 5)
I have been a customer for two years and I have yet to have a negative experience. If you are looking for a solar company that is going to be with you for years to come. Shine is the one. -
Review 33 (2024-03-07 - Rating: 5)
Our Shine Solar experience was top notch. Not a single complaint. A few of the permits took time, but they continued to reach out and let us know how it was progressing, and they were staying on top of the issie. They cleaned up after themselves perfectly after each install. They have great crews, great customer service, and were as prompt as Iāve ever seen. We are very satisfied with our experience. They even set up a meeting to explain the monitoring software. Highly recommend Shine Solar. -
Review 34 (2024-07-16 - Rating: 5)
They replace our roof. Once they was done your techs came back out to put our solar back on. The techs found out we needed another box in the attic and came back added it. Ever since then we have just been paying the electric company fees and nothing more for the past 5 months. Before that we had been paying more than the electric company fees. Thank you shine you did a great job. -
Review 35 (2023-02-23 - Rating: 5)
I had a great experience working with Shine Solar. The entire team was highly professional and transparent and I was kept in the loop through the entire process. Love the new monitoring app! -
Review 36 (2019-06-09 - Rating: 5)
In January of this year, I started thinking about replacing my aging Heating and Cooling system. So what does that have to do with a Solar energy company review ? Well, alot. I had been listening to Shines radio commercials for a while, and i started thinking that if my number one driver of energy cost is my HVAC system, if I could combine a new high efficiency HVAC system with a solar array , i would gain even more value than just the proposition of solar alternative energy systems. Some folks are motivated to go solar by environmental reasons, some by financial reasons, I am motivated by both. Return on investment is the biggest driver of doubt to going solar. When I reached out to Shine, I was provided with many sources of information, and learned a lot about how Solar can truly be a value. Then I learned that they had recently acquired a local HVAC company so that they could combine a project into one System. This would allow the Federal alternative energy credit to include a percentage of the combined system total cost . That made my decision a no brainer. Not only do you get a completely custom solar solution, you get your house energy efficiency upgraded with LED lights and additional attic insulation. This shows the commitment to ensuring that your solar power system will eliminate or significantly reduce your electric bill to the point the system will easily return your investment. Moving through the install process with Shine is incredibly easy considering the complexity of becoming a net metering solar generation station with my power company. It is a team effort and their communication with clients is awesome. It is full disclosure. They have a great staff and pass your through the process seamlessly. My new HVAC is incredible , my house stays comfortable and I seriously have never heard it running. I showed it to my neighbor and we were standing 15 ft from it and it was actually running and we could not hear it. I am very impressed. Highly recommended to anyone looking to get out of high power bills due to an old HVAC system, or just someone looking to use alternative natural power without having to go into long term debt. -
Review 37 (2024-09-28 - Rating: 5)
Great customer service! Aaron was quick to respond and help us in our solar journey. We are happy to finally have solar for our home and farm! -
Review 38 (2024-05-01 - Rating: 5)
Shine Solar exceeded my expectations in every way possible! From their exceptional customer service to the seamless installation process, they truly shine in the solar industry. The team was knowledgeable, professional, and courteous throughout, making the transition to solar energy effortless. Im so proud to support a company dedicated to sustainable solutions. I highly recommend Shine Solar to anyone considering making the switch to solar power. Theyre simply the best in the business! -
Review 39 (2024-08-14 - Rating: 5)
We have been very satisfied with Shine Solar company. Totally recommend this company if you are looking for solar and HVAC. The installation was done professionally throughout both of our installments.Our salesman answered all our questions concerning both installments. He was very detailed in the process and when we had questions, he answered promptly. We never felt pressured into our purchase.HVAC team was prompt, professional and very patient with our questions. Our house stays cool in the summer and warm in the winter months.Solar team did an excellent job setting up our solar. We were kept informed through the entire process. The apps to see how much the solar is producing are wonderful.Looking for solar? HVAC? Look at Shine Solar! -
Review 40 (2024-05-01 - Rating: 5)
My experience with Shine Solar was fantastic! Their team demonstrates professionalism, expertise, and efficiency from the initial consultation throughout the whole installation process, which entirely takes the stress off of my shoulders. The solar panels they offer are highly efficient and durable. Since the installation, Ive seen a noticeable reduction in my energy bills. I highly recommend Shine Solar to anyone considering a move to renewable energy. -
Review 41 (2023-06-10 - Rating: 5)
Very nice guys, very polite and extremely efficent! They are a very professional and friendly team! They explained everything in DETAIL and answered any question we had. These guys deserve a raise!!! They cleaned up everything and double checked the system to make sure everything was running great!! If you can get Ben, Stefan, Mike H. and Mike T. , you will be 100% satisfied!! 5 stars for these guys!!Angela Reese -
Review 42 (2020-08-08 - Rating: 5)
We have been looking at going solar for couple of years, but never was comfortable with it as itās a very large investment. The team at Shine Solar including sales all the way to installers are very courteous and extremely knowledgeable. They have made the choice and process painless. I would recommend them if you are thinking about solar. -
Review 43 (2024-03-27 - Rating: 5)
We are currently very pleased with the process we went through to have Shine Solar install our Solar System. They were professional, courteous and explained everything very well. First went through Austin who explained the process and sold us the system. John followed up every step of the way. We had them install our new dual fuel hvac system, that crew worked extremely hard and did a great job. Nikki did the follow up call after the installation was completed, she was extremely professional and helpful. Our electric company who did the net metering were awesome too. -
Review 44 (2020-12-06 - Rating: 5)
When we first decided that we needed to go solar we had a lot of options. From start to finish Shine Solar has been the best company for us. We were first contacted with a proposal on what Shine could do for us and how much it would cost. We had talked to Shine first so we didnt have any idea of what other companies could offer. We talked to other companies and they were way more expensive and their reps werent as professional or personable as the rep from Shine Solar. After we were committed to Shine they walked us through all of the process from financing to commissioning. They never has us feeling that we were abandoned or left out of the loop. Ill be honest with you. Getting panels installed and up and running probably wont happen overnight. They have to schedule your installation, permitting, inspections, commissioning, etc. It takes time, but Shine stays with you through it all. We were told we were the first installation in Tennessee. They folks that did our installation came in from Arkansas. Thats how serious Shine Solar is about their product and serving their customer. They didnt contract the work out to some locals. We are starting to see results on the sunny days and are looking forward to summer when the days are longer.Check out the rest of the competition. If you find something you think is better than Shine Solar then you go for it and good luck to you. I have no regrets about going with Shine Solar. -
Review 45 (2024-02-02 - Rating: 5)
We were extremely happy with Shine Solar and our new solar panels from the sales process to the post connection meeting. They were very transparent and honest from beginning to end. Our salesman answered our questions in detail and provided a clear explanation of how going solar would provide savings over the life of our system. The account manager quickly set a date for installation, the contractors showed up early and our panels were installed before we came home from work. Finally, the post installation customer liaison brought everything to life by helping us get set up so we could see our system producing in real-time. We couldnt be happier!! -
Review 46 (2024-10-18 - Rating: 5)
It took some research to pick who I wanted to go solar with. I prayed about this a long time because you can get businesses that want do what they say.Thatās not shine solar very efficient, keeps you informed on everything going on. Iām glad I chose them, I think you would be very pleased. -
Review 47 (2024-05-29 - Rating: 5)
Shine solar has been wonderful! They answered all of our questions at the beginning, were very patient with us, kept us in the loop as the process went on, and even replaced our HVAC as well and that was done expertly and wonderfully as well. Highly recommend these guys for honest, transparent, competitive work and a caring team. -
Review 48 (2024-03-07 - Rating: 5)
Shine Solar is the top-of-the-line solar provider. They were always professional and maintained contact throughout the purchasing, planning, and installation processes. Shout out to their installers as well. Very nice and cleaned up their mess. I highly suggest Shine Solar and have told all my friends looking for panels about them.Thanks again Shine Solar. -
Review 49 (2022-07-15 - Rating: 5)
Phenomenal experience. Installation was quick and easy. Was able to get a brand new HVAC at the same time, which was perfect with the heat this year! Lowered my consumption with all the upgrades and let solar take care of the rest! -
Review 50 (2024-01-29 - Rating: 5)
From the beginning of purchasing our solar system to the connection with our electric company, Shine Solar was there every step of the way.I cant say enough about the team that installed the panels. They were so professional and took the time to answer my questions and explain to me what everything was and what the equipment was they were installing.Adriano ( hope I spelled his name correctly) was available any time I had questions about the entire process.Overall, my experience with Shine Solar was exceptional. I highly recommend Shine for your future needs. You wont be disappointed. -
Review 51 (2023-02-09 - Rating: 4)
Installed solar panels and hvac not on yet hopefully my ratings will stay the same I also filed my taxes but I will not get credit until next years tax season but the installation was great friendly and professional now waiting to see a different with my electric bill once its on -
Review 52 (2024-07-16 - Rating: 4)
We have had Shine Solar installed for 7 months now, and every month, the panels have produced enough power to make their payment, and reduce my electric bill. Mission Accomplished !! -
Review 53 (2022-09-12 - Rating: 5)
Great install crew cant say enough good things about them. Customer service is great also they really helped throughout the entire process. The install crew did dig into my underground utilities but stayed late to fix the problem. -
Review 54 (2024-12-19 - Rating: 5)
Shine Solar shines! Coy Holmes is very knowledgeable and helpful. I highly recommend Shine Solar - 5 stars! -
Review 55 (2024-12-18 - Rating: 5)
If youāre considering going solar, I highly recommend Shine Solar for their quality, service, and commitment to helping homeowners make the switch to solar energy. -
Review 56 (2024-02-22 - Rating: 5)
Shine Solar has been an awesome Solar Company for me and the family. Tad in sales was such a fantastic guy to work with at the beginning stages and was always readily available to answer any questions I had regarding our solar project during pre-phase. Shine was very professional and organized during the whole design phase and install process. After our panels were installed and paper work was filed it was a waiting game for Carroll Electric to inspect, approve and sub the meter which took awhile on their end. During this time Jean from Shine was my project manager and kept in touch with me almost day to day to keep up with our solar project to get our system operational and up and running as soon as possible. Once the system was finally turned on, Jean kept monitoring our system and noticed a couple of panels not functioning properly in which I never knew. Shine had scheduled a tech to come out to fix the problem the very next day. Shine Solar has a been a great company to work with and highly recommend them to anyone looking to go green! Special shout out to Tad and Jean! Those guys were exceptional. -
Review 57 (2024-09-20 - Rating: 5)
Fantastic communication, and they tell you the truth as it is. They answer my questions clearly, they are trustworthy, and they have changed my outlook on solar energy for the better! -
Review 58 (2024-10-26 - Rating: 5)
Terry Thank you so much for all your help... Terry helped get everything going and done properly. His son Tanner did fascia and soffit a beautiful beautiful job. Thank you guys so much for all your help with this. -
Review 59 (2020-07-31 - Rating: 5)
Everything that I was told during the sales presentation has proved true. The process was very detailed and I am now producing my own power during the hot summer months! The installation crew was great and customer service is excellent. -
Review 60 (2018-06-21 - Rating: 5)
My wife and I made the longterm commitment to go solar on our 10 acre farm, and we reached out to Shine Solar to see how it all worked. From the beginning they were punctual, informative, helpful, and honest. Each step of the process was well planned and well executed. There were a couple hiccups as things do happen, but they responded immediately and took care of them without hesitation. With all the discounts, guarantees, financing options, and useful system monitoring tech it was hard to say no to the opportunity to offset our energy usage. If youre looking for a quality customer experience when transitioning to solar, Id recommend Shine every time. It feels great to watch the meter run backwards for a change. -
Review 61 (2024-07-25 - Rating: 5)
Chris and David are very personable and professional! They stayed on task the entire time and answered all our questions with a good knowledge base of their job. Very happy with their visit. -
Review 62 (2024-02-22 - Rating: 4)
Shine Solar was very professional throughout the process of the time and energy to provide the best possible service. Installation took longer to start than expected, but they did let me know what the hold ups were through text messages. So far when I have contacted them I get same day responses. The post installation meeting was helpful by explaining the app and answering any questions I have. -
Review 63 (2024-04-14 - Rating: 5)
Got our first full months electric bill since installing solar panels. $10.45 and that was just a normal customer charge. In actual usage we now have a credit with the electric company. Shine Solar has been fantastic to work with throughout the process. From original contact through installation and finally switching on the panels they have stayed in touch on a regular basis, and we are now seeing the fruits of that working relationship. -
Review 64 (2024-06-26 - Rating: 5)
Shine Solar was very professional during the entire process. Installation was done in one day. Solar panels are working great, just like promised. -
Review 65 (2020-08-19 - Rating: 5)
Daniel our salesperson was very thorough during the conference call and went over every detail, answered every question we had. We were approved instantly and the process took as expected about 45 days from start to finish. They do all the permit work and inspection, replace bulbs, insulation etc. Kept us updated once or even twice a week! Just to make sure. I am recommending this company to all my friends and neighbors! -
Review 66 (2023-04-05 - Rating: 5)
Would highly recommend Shine Solar. They have been very professional throughout the entire process, from start to finish. They kept in contact with me to make sure I understood every step. The installation crew was great! Friendly and worked quickly getting everything installed... especially in the weather we had that day! It was almost too easy! Thank you Shine Solar for making this a reality for me! -
Review 67 (2020-11-18 - Rating: 5)
We recently transitioned to Solar through Shine Solar and have been blown away so far. Their team made the process a breeze, and were completely transparent throughout the entire process. The monitoring app is an incredibly helpful tool to monitor your systems productivity in real time, so you can just watch the savings with your own eyes. -
Review 68 (2024-05-13 - Rating: 5)
In the begining, I was a little apprehensive converting to Solar. But Shine Solar made the experience absolutely amazing from start to finish. Sales did everything in their power to build a system to meet my needs along with working on ways to fit it in my budget. Installers were friendly, curtious, and professional. Project managers kept me informed with weekly updates.I cant say enough good things about this company, but can give them a big THANK YOU -
Review 69 (2023-09-11 - Rating: 5)
We had a very good experience with Shine Solar. Everyone was very professional, knowledgeable, and courteous. We strongly recommend them -
Review 70 (2023-10-11 - Rating: 5)
Iām just getting started on my solar journey but I did just have the HVAC system installed. Kurt J, Chris A and Carter D were the guys that did my install and I was pleased with how it went. The initial day they made sure to stay as long as they needed to stay to have a/c back on asap since I have a baby in the home. Which was greatly appreciated. They did a second day to finish the install and tweak some small adjustments to make sure everything would be good to go. So far the process has been great and everyone Iāve dealt with has been so pleasant. Theyāve been great at explaining and answering questions. Even if Iāve thought of something after the initial conversation. Everyone has been more than willing to take the time to explain or just make sure I understand. Which was very appreciated. Especially as a woman because some companies in these types of fields donāt feel they need to explain why just that it needs to be done. I appreciate that and would recommend this company toother woman that would be needing this type of work. Iāve not felt I was pushed into something I didnāt need and have been explained the best options with pros and cons of each. -
Review 71 (2024-03-08 - Rating: 5)
I would recommend Shine Solar to anyone looking to go Solar. Everyone from the sales rep to the work crews were professional and very kind and courteous. The process took longer than what we originally thought but they checked in weekly to give me an update and keep me informed on where we were at. My system has only been operating for about a month but I am already seeing a huge difference in my energy bill. -
Review 72 (2023-12-27 - Rating: 5)
For our first time wanting to do solar panels. The customer service is A1. If we had a question. They were able to answer every question we had. When the crew came out to the house to install all the equipment. They were awesome. Shine Solar even put my family in a hotel for a night because the electric company never came out to do their part so that we had lights. Shine Solar has been so helpful from start to finish. -
Review 73 (2022-03-18 - Rating: 5)
Shine Solar communicates weekly via call and text with updates in the building process only barriers came from my own power company! Everyone is friendly and the system will serve the purpose of powering our own house! -
Review 74 (2024-03-07 - Rating: 5)
Shine Solars division Shine Air installed our multistage HE Central Heat & Air system for us. James B - Crew Chief, Michael T., and Jackson N. were our outstanding installation crew. James kept me informed throughout the project; ensured we had heat on for a night of freezing temps; and, did a great job instructing us on the new hi- tech thermostat controller. Highly recommend Shine Air for a new HE Central heat & air systems.Then Shine Solar sent an insulation team to add blown in insulation into our attic.Next the Solar panel installation crew arrived and the panels were installed in 2 days. We had a large ground array put in to power our house, RV, barn, shed and more. Plus we send power back onto the grid, earning credits. We were Shines first Louisiana customer, and I highly recommend them. If you know us, let us introduce you to Shine! They were fantastic from start to finish and we couldnt be happier!! -
Review 75 (2024-03-11 - Rating: 4)
Starting out Shine was on top of things! They did the install on my solar panels and didnāt finish until after dark. In the morning I noticed they left little pieces of trash all over my yardā¦had to pick up so dog wouldnāt eat it. The only other issue is they removed my only electric outlet in my backyard and never replaced it. Iāve reached out multiple times but never get a good response. I also just inquired because it always seems that one out of the 4 panels in a section is always reading 50 watts less than the others. They claimed it was the shade but I donāt have any trees?? All in all they are a decent company but you will to stay on top of them sometimes. -
Review 76 (2024-07-10 - Rating: 5)
Everyone that came to do the work for my new solar and hvac were extremely nice and knew their job. i would recommend shine to anyone. we are enjoying a $13-$25 bill a month. thanks shine! -
Review 77 (2024-06-12 - Rating: 5)
Shine solar is a great company they set up crew and job was done in a reasonable time. Honest people. I would refer anyone I know to thus company. -
Review 78 (2024-12-18 - Rating: 5)
I definitely recommend Shine Solar they do very professional work and I am happy with the whole process of gaining energy from the Sun. To me it is a large investment to me on my home, especially when energy rates are on the rise. Our salesman Austin and all of their team members was very thorough and honest, and thats worth a lot... -
Review 79 (2023-09-15 - Rating: 5)
We have been very pleased with our shine solar experience. All of our interactions throughout the process proved to be easy and have great customer service. Each step of the process was well explained and right on schedule. We were able to ask any question at any time and even in the after-install process gor calls from customer service to make sure we can operate app and we know how to understand the reading on the solar input. We are very happy we made this decision And excited to already see savings! -
Review 80 (2024-03-21 - Rating: 5)
I am very happy with Shine Solar. Their representatives and install team were efficient and polite. They always answered my questions and worked diligently to get my project completed. -
Review 81 (2021-12-30 - Rating: 5)
Such a organized and professional experience! Working with a hostile electric company, the communication was envaluable; thankyou Beth for your patience through this project. Stress-free it was! -
Review 82 (2024-03-05 - Rating: 5)
On March 04,2024 shinesolar crew of 7 workers showed up in the morning to install solar panels ground until system. I was very impressed on their performance which was very professional experience crew. I was very happy with the crew on their knowledge & very happy with the crew who are very friendly & easy to get along with. I give this crew a 5 Star Rating they are worth this foresure!! Thank you guys you are well appreciated!! Awesome crew!! -
Review 83 (2022-11-07 - Rating: 5)
I went with the company for an install here in north Texas. The overall time and ease was super convenient when deciding who I was gonna go with. They were there step by step and always seemed happy to take my call to discuss the ton of questions I had during the process. They followed through on every promise and the system is installed and producing nearly 105% of my usage right now. Overall cost is a little high but they also worked with me to ensure I got the best value for my money.Also the installers that came out were amazing and super friendly and took the time to explain care and the steps they were taking during their work. They left a clean area and were considerate of our time.All in all Iām 100% happy with the process from start to finish ! -
Review 84 (2024-02-20 - Rating: 5)
They called often and keep us updated every step of the way. We are very pleased with the service from start to up and running. Everyone has been professional and informative. We would highly recommend Shine Solar. -
Review 85 (2024-07-30 - Rating: 5)
This is Kendrick Williams and my experience with solar was absolutely amazing. They were so professional and helpful with everything me and my wife needed help with -
Review 86 (2022-10-18 - Rating: 5)
Shine Solar did a wonderful job with my solar project. They had it all done within a two month period and cleaned up before they left. I love my system and canāt wait to reap the rewards of their hard work. Their customer service is amazing and they are very helpful and informative. Merrick and Heather are great people! Nikki was bubbly and just an overall happy person. I will be telling everyone about them! -
Review 87 (2023-12-30 - Rating: 5)
Shine air had 4 days to do our install of a new Heil gas pack system. Due to this being an old house, they ran into complications. The 4th day, they ran into another complication. It became so dark, they didnt want to finish and possibly make the unit look like it was installed unprofessionally. So they returned for day 5 and it took them about 30 minutes to finish. We are comfortable and not using as much electricity or gas as we were. They are a great Oklahoma Team, and I hope they get a lot of installations from my area. I cannot find the words to compliment them enough on their professionalism, knowledge, and answering layman questions on the aspects of what we didnt understand. Also their dedication to making the install as painless as possible for us. With 5 dogs who needed to go outside where the install was happening, they would give us 10 minutes to take care of our animals which was every 3 hrs and took away from their time. We appreciate them so much and now consider the install team part of our family. To borrow a phrase from Tony the Tiger: Theyre GREAT!!! May they always have understanding customers, when complications come along during an install. We absolutely love Shine Airs installation team.The Stevens Family in Granite, OK 73547 -
Review 88 (2024-12-17 - Rating: 5)
Great company. Prompt. Good communication. Definitely would recommend. -
Review 89 (2023-09-26 - Rating: 5)
Before making our decision on which Solar company we would invest in we spoke with a few companies and after much consideration we chose Shine Solar. The Senior Energy Consultant we spoke with, Andrew, was very knowledgeable of all the aspects of solar energy including finance options. He clearly and effectively answered all the questions we threw at him. Once we signed with Shine Solar the team that came for the installation worked tirelessly to get the system installed and throughout the day the foreman would explain what they were doing. After the installation and the final inspection from our electric company we met virtually with Nikki the Senior Customer Liaison, she brought it home for us. She went over all the details of the installation and explained in in laymans terms the Enphase app, this was the moment we were able to fully relate to what Andrew had explained at the very beginning. We definitely will recommend Shine Solar to our friends and family. -
Review 90 (2023-04-14 - Rating: 4)
Shine solar was very willing to answer any questions we had during the process and made sure both my partner and I were fully prepared for the process! I took one star off because I was unaware the install was going to take over 5 hours. It would have been nice if they had warned us. They mostly dealt with my partner, but I feel like they were quick to address anything we brought up. -
Review 91 (2022-08-16 - Rating: 5)
Everyone from Shine Solar were professional, friendly, efficient and knowledgeable. From the salesman, the electrician, installation team, insulation team and liaison (Beth) they all explained everything they were going to do and why in easy to understand terms. Beth kept in touch with me to schedule each team and to keep me updated on where we were with paperwork, permits and schedules. They coordinated with my electric company, Carroll Electric, to get the installation inspected, approved and turned on. When the Carroll Electric employee came to inspect he asked me if this was a Shine Solar system. When I said yes he said he could tell just by looking at it. He said that Shine Solar employees always did a quality and complete job. I am very pleased with how I have been treated. I would recommend Shine Solar and their product. -
Review 92 (2024-07-27 - Rating: 5)
Shine solar did a very good job on installing our system.I would recommend them to others. -
Review 93 (2024-08-09 - Rating: 5)
Chris and David did an outstanding job. They worked quickly and efficiently. They were very pleasant. -
Review 94 (2023-12-17 - Rating: 5)
Got a new central heat & air system as part of our solar deal. Install crew of James B, Michael T, and Jackson N were great! James kept us informed throughout the install, made sure we had heat on a 30 degree night. Step 1 finished. Very professional, Mom and I were quite impressed! -
Review 95 (2024-06-26 - Rating: 5)
Shine Solar was great. Very professional and informative. Great experience. Aaron, Uriah, Tony and Crew, John and Nikki were all fantastic -
Review 96 (2024-02-24 - Rating: 5)
Our HVAC system was replaced by James B. and Michael T. who were very professional, efficient, and courteous. We are very pleased with the equipment as well as the installation. We especially are impressed with the Smart thermostat included. Both men did a top-notch job. -
Review 97 (2022-05-13 - Rating: 5)
Tony and his crew (At1) I think it was, came out installed and are in the process of cleaning up. Very professional, very courteous. Took time to answer any and all questions or concerns. Very happy! Definitely would recommend if youre thinking about solar! -
Review 98 (2023-05-30 - Rating: 5)
Shine Solar was great at every point... clear, quick contacts and replies... great installation crews... always informative, courteous, and now 3 months out I can say I am seeing real benefits on my net credits. Last months bill was $20 for my home here in northeast Arkansas. I know it will vary month to month, but am soi happy with the performance of the equipment. -
Review 99 (2023-04-26 - Rating: 5)
I cannot say enough good things about our experience with this company. The crew were amazing and well knowledged in their jobs and answered all questions without hesitation. They busted their tails in getting our system up and running and we were totally impressed. We will gladly recommend Shine Solar to all of our friends and family. Our process was worth the challenges we had to overcome to get this done and the entire staff with Shine bent over backwards to help us with our goal. Thank you Shine Solar. -
Review 100 (2023-06-17 - Rating: 5)
We had Ben, Terry, Mike T and Ryan come and install our HVAC today and they were amazing! Super considerate of the house and mindful of my pups so they didnāt get too freaked out. Ben kept me updated throughout the whole day and walked me through my system after it was complete. Our new system is so quiet we couldnāt even tell it had turned on! Absolutely would recommend! -
Review 101 (2024-07-23 - Rating: 5)
We were a little unsure what to expect going solar , but Shine answered all our questions and were very professional. We are very pleased with the entire process! -
Review 102 (2022-12-12 - Rating: 5)
My experience with Shine Solar was great. The employees are ALL very courteous and professional. I had a contact overseeing my project that was quick to answer calls and kept me updated on each step of the process. Installation was prompt and there were no delays or interruptions in the process.A great company! -
Review 103 (2022-05-25 - Rating: 5)
The folks at Shine Solar have been great!! They are very professional, friendly and very helpful! I would highly recommend them and very pleased that we have used their services. They have kept us informed every step of the process. Natalie and Elizabeth are great to work with and provide great resources and support as needed!The panel installers were great and efficient. They installed 16 panels and hooked up everything to our current electrical system within 4 hours. The insulation guys were ahead of scheduled and called to see if they could come earlier than their scheduled time. We are VERY pleased!! -
Review 104 (2024-01-10 - Rating: 5)
I had solar panels installed in Aug, 2023. My average electric bill since then has been $20! And not only do I save money, but Im contributing to helping our planet! I couldnt be more pleased! And Enphases tracking of kWh is very helpful in keeping track of production and usage. AWESOME!! -
Review 105 (2023-07-31 - Rating: 5)
I wanted to work with a company that had been around for a long time rather than one of the newer companies that farm out the work once they ink your deal. They gave me updates on the process from the beginning to the end, and completed the sale with a follow up call to ensure that I understood everything. There were some snags along the say but it was their communication through it all that gained them the final star. Job well done and would refer them to my friends and family. -
Review 106 (2024-05-08 - Rating: 5)
Very professional and knowledgeable company the install was done on time and very friendlyinstallers. They kept me up to date on everything. would defiantly recommend them to anyone -
Review 107 (2024-04-08 - Rating: 5)
I am thoroughly impressed with Shine Solars service. They took the time to answer all my questions and took the time to explain the process. Shine solar is the best way to go for anyone looking to make the switch to renewable energy! -
Review 108 (2023-09-20 - Rating: 5)
Shine Solar is great company to work with compared to another one I tried & cancelled. Everyone is friendly answers all your questions, gives extras to help you get started & help lower your usage. I just got my house converted over to solar & am excited to see my electric bill go down to barely anything I hope... -
Review 109 (2022-10-26 - Rating: 5)
I would like to let you guys know that I am extremely happy with my HVAC installation! All of your workers were very professional and pleasant to work with. It was a big job! Six full system installations all done with little to no inconvenience to me or my family. That is saying a lot when you consider that both I and my wife work from home and were able to do so without interruption. Ben, Hunter, Zach, Blake, Michael, and Andrew had no issues with my five dogs that are constantly seeking attention, and worked fast and extremely efficiently to complete all six installs in less than a week.This has been a terrific experience thus far and we cant wait for the inspection so our panels can be switched on.Thanks,Ryan -
Review 110 (2023-07-30 - Rating: 5)
The guys putting in my HVAC system did an excellent job. They encountered several obstacles during the process but kept an positive attitude and persevered (17 hours) until everything was working great. They kept me informed as they worked and were very considerate. Thank you James B., Michael T. and Colby R.! -
Review 111 (2022-09-12 - Rating: 5)
The crew that came to our home was amazing!!! Our account manager was 100% there for us when we had questions. Everyone Ive talked with at Shine Solar has been kind and courteous. I was impressed with how they did everything in a timely manner, installation was wonderful, everyone knew their job, when they finished they made sure everything was clean and neat. I 100% recommend Shine Solar! -
Review 112 (2024-06-27 - Rating: 5)
I am changing my review as the customer service has definitely been upgraded with shine solar. I dont know the particulars of why their customer service was so terrible but as it stands now I am getting great service and I appreciate you Shine Solar for upgrading your customer service very much -
Review 113 (2023-03-14 - Rating: 5)
We have had a very positive experience with Shine Solar. Colby gave very accurate representation of what we were purchasing, and answered every question. Hannah was wonderful to work with. She is so knowledgable and easy to work with. Hannah kept us up to date at each stage of the project.Linda of Shine Air was very helpful and easy pleasant to work with.Nikki Coleman from Shine Solar was great in conducting our zoom meeting. She was very pleasant and made it very easy to understand all the information she was presenting.All the technicians and installers were very polite and answered our multiple questions, especially the supervisors or lead personnel. -
Review 114 (2022-07-29 - Rating: 5)
So far, our experience has been great! Luke, Ben and Logan spent the day at our house installing a new AC unit as well as a new furnace. They were all very kind and incredibly respectful. They even loved on my dogs which was very welcome! They kept me informed and even cleaned up after themselves. We still have solar panels to be installed but I do not doubt for one second that that experience will be just as good as what we have had thus far. -
Review 115 (2022-11-30 - Rating: 5)
Shine Solar met with me and my wife. They went over the offer and answered my questions. They installed the system in one day then worked with me closely to get the system on-line. They have been very responsive with us throughout the process and I could not be happier with the installation. We have been generating for 30 days but I have not seen my electric bill yet. I know it will take a couple of months to see a trend but so far, we could not be happier. -
Review 116 (2023-09-20 - Rating: 5)
Shine Solar shines with excellent customer service. Their representatives are professional, knowledgeable and willing to answer all your questions making sure you undertand. The process is very detailed. I am very happy with the entire process and cant wait to start saving! I would recommend if thinking of going solar. -
Review 117 (2023-09-01 - Rating: 5)
Great experience with all the different sections that come together to make it happen already seeing a great difference in my actual electric bill. -
Review 118 (2024-08-24 - Rating: 5)
The men were focused and answered all my questions. This is certainly trustworthy company.Thank you Chris and David. -
Review 119 (2022-01-19 - Rating: 5)
TL:DR I HIGHLY RECOMMEND SHINE AS A COMPANYShine did a great job with the installation and communicating with my utility company. The installation took only a few hours and the crew kept everything very clean. One of their customer service reps, Nikki, walked me through my summary documents and all the support I can expect from Shine going forward.After buying my house, I was interested in getting solar panels for two reasons, 1-take advantage of the 26% tax incentive (reducing to 23% in 2023), and 2-I am concerned about climate change. I got several quotes from providers in the area and figured out what I care about.What stood out to me about Shine was that they use an American manufacturer, they have and honored a guaranteed minimum production, they threw in energy efficiency measures, and overall they have been great to work with throughout the process.Iāve waited to write this review so that I could include some numbers. In 2021 compared to 2020 I saw a 16% reduction in my gas usage and a 26% reduction in my electric usage. The dollar value of my savings account for about 40% of my monthly payment for the panels.There was no down payment required to get the panels and Shine helped me get a loan.Iām happy to answer any questions you might have about Shine or the solar buying process in general. -
Review 120 (2023-05-25 - Rating: 5)
There have been no surprises since we decided to install through Shine Solar. The whole process was efficient, and at all steps every member of their team was able to provide what information was requested, even when that information was not necessarily their area. The insulation team was able to answer a lot of questions about the panels and the system itself, which was very helpful. -
Review 121 (2023-05-10 - Rating: 5)
This Company gives; fast, thorough, friendly, professional, knowledgeable NEW MEANING!CHRISTIAN, ZAK, and MICHAEL were very efficient at doing their job. When I had questions they took the time to explain ( in language I understand!) Great job guys thank you. I would be happy to recommend Shine Solar. -
Review 122 (2022-02-18 - Rating: 5)
From the first conversation my husband and I had, we had a wonderful experience. Our questions were answered, they allowed us to think about it for a day or so and when we had all of our questions and concerns, we had, they were with us through the whole process. They did a very professional install and the electric company even commented that they did a good job. There was one concern over a panel, and they addressed the issue in one day. It is great to know that we are putting money into our home and not our electrical company. Quality workmanship and quality people working for Solar Shine. Very professional people and professional job. Thank you, Shine Solar!! -
Review 123 (2023-11-17 - Rating: 5)
I loved partnering with Shine Solar for my solar panel installation! They were very knowledgeable and communicative throughout the whole process. They were with me every step of the way! -
Review 124 (2024-03-20 - Rating: 5)
We are very pleased with their service. They are very professional and honest. They answer all our questions and they are very knowledgeable to their craft. Will highly recommend Shine Solar! -
Review 125 (2024-10-21 - Rating: 5)
Although this is my phones email address they still did tremendous work for āsnacktime.jbentleyā.Aces all around -
Review 126 (2023-12-21 - Rating: 5)
We had a fantastic experience with our new solar system install. Staff were knowledgeable, helpful and professional at every step of the process. Coy, TJ and Nikki were amazing. -
Review 127 (2019-09-25 - Rating: 5)
Shine was amazing for us!!! From the first call to now almost 4 months after our panels were installed. Very professional but also very personable. They made us feel valued and cared for us like we were their family. They were not pushy at all and wanted to get us the best system for our home. They changed out all our lights to LED, Re-insulated our attic and did maintenance on our HVAC system to make our home more energy efficient. They covered all their bases and then some. I would recommend these guys to anyone looking at solar energy. Love this company!!!! -
Review 128 (2024-02-24 - Rating: 5)
We initially started with a different solar company but due to them taking so long we contacted shine solar. They got everything done in record time and had great communication throughout. I would suggest them to anyone going solar! -
Review 129 (2022-12-01 - Rating: 5)
Great customer experience and easy to work with. Everything went tremendously smooth and was completely in the know throughout the entire project. The Shine Solar team delivered on every promise they made and kept every deadline they set initially! Would highly recommend if you are in the search for a solar PARTNER for the next 20+ years! -
Review 130 (2024-03-24 - Rating: 5)
The professionalism of everyone involved with this project was worth the 5 stars immediately, the system is awesome and deserves the same rating. We are very pleased with the results. Thanks for a great experience. -
Review 131 (2023-11-03 - Rating: 5)
Our install crew went absolutely above and beyond I couldnt be happier with our new solar panels and HVAC system. Will definitely recommend Shine Solar to all of my neighbors and family. -
Review 132 (2019-09-07 - Rating: 5)
Shine Solar was great! Each person or crew they sent out was knowledgeable and friendly. They did their work professionally and efficiently. I especially appreciated how well the install team worked together. Each person had their role. No standing around. Everyone who came out explained what they were doing and why. Really good experience! -
Review 133 (2022-07-22 - Rating: 5)
We are so glad that we were able to get Solar from Shine Solar! Shine Solar walked through the process every step of the way. Justin was our sales associate, he has great customer service. He calls and checks on us often to ensure that we are being well taken care of. We have a great customer service rep, Nikki Coffman that is very knowledgeable on the whole process. Love Shine Solar!!! -
Review 134 (2021-02-13 - Rating: 5)
Ive had my Shine Solar system operational for 10 days now, and am very pleased with the company. Every person that Ive dealt with in the company, from Sales to Concierge, has been very pleasant to work with. Any issue that came up, was promptly addressed and resolved. No project of this complexity can be expected to be problem-free in completion, so company reaction is very important, in my opinion.I live in Middle Tennessee, where solar is just getting started good. I have been planning on getting solar for thirty years, to the extent that when I built my current house in 1994, I made sure that I had a large roof area facing directly south. I research a number of solar companies before settling on Shine Solar. They were able to give me what I wanted - to include battery back-up for outages - for a reasonable price.The installation itself went without a hitch, and was done over a three day period. When the inspector from the electric company came for the final inspection and new meter installation, he praised the neatness of the installation.A big plus that I recently discovered is that when a Storm Warning is issued for my area, the system automatically switches to fill the batteries to 100% before using the produced wattage. When the Alert is canceled, it reverts to normal status. -
Review 135 (2022-08-25 - Rating: 5)
This review for Shine Solar is for a ground mounted solar system with battery backup. The system was designed in late 2021, installed in February 2022, and operating in July 2022.Overall, working with Shine has been a great experience. They were thoroughly on top of everything they controlled and nobody can beat them at ācustomer communicationā. They listened well when we discussed why we wanted Solar and how we wanted to use it. They gave us multiple designs to choose from (we selected one with ground mounted panels) and didnāt even blink when a few days later we modified that design to include additional batteries for backup power. They were ALWAYS available to answer questions during this time. I mean always! They answered their phones, returned calls on the few times I had to leave a message (it turns out they have other customers even though they treated us like we the only one) and when I asked detailed technical questions - they let me talk directly with their engineers and Master Electrician. Shine handled all permits and contacts with my local utility company and power generating company.They installed the system over a several day period in February during the worst weather (40F and rain), did a professional job of installation and left no trash to pick up. Thoroughly satisfied with this portion of the project.Any company is fun to work with when everything goes well but good ones can handle things when they donāt. Shine handled scheduling all the required inspections, unfortunately the inspectors donāt work for them and due to the inspectors backlog and multiple inspections required (both local utility AND Tennessee Valley) it took a while to get all inspections done. However, during this time, Shine was providing weekly updates (I canāt stress enough how good their Customer communication is) and keeping things on track as well as they could.The inspection of my fairly complex system resulted in several trivial ācorrectionsā before the system could be commissioned. These included things like āplacard sizeā and netting on the underside of the panels. These were corrected and reinspection performed, again ALL handled by Shine.Overall, I think Shine went above and beyond what we expected on this project. Every problem that came up was handled thoroughly, promptly and professionally and we were kept informed throughout the project. The employees were professional, courteous, pleasant and extremely capable. -
Review 136 (2023-06-22 - Rating: 5)
I am very pleased with the crew ( Ben, Mike H.,Terry, and Ryan) that installed the H Vac system. They were polite and courteous. And they did a very good job. They cleaned up everything, left no mess. I have no complaints. They were very professional. -
Review 137 (2021-05-18 - Rating: 5)
We have had our solar system installed for almost 2 years now. What makes this company Great is the Excellent and Exceptional customer service they have provided us well after the sale and install. They truly care for the customer and it shows. They installed top notch solar system. The Installers arrived on time and kept me well informed of the process. The professionalism of the crew was Outstanding. You can tell they knew exactly what they were doing as they worked like a well oiled machine. The service after is why we chose Shine Solar. They wonāt sell you something and disappear. They reached out to me a year later to check on how we felt and provided us with tips and tricks to keep our system working in top notch shape. They sell the system but the Service is what makes them the Best. Thanks -
Review 138 (2022-02-24 - Rating: 5)
Great service! From the moment of initial contact to the end result Shine Solar does awesome! I was refered by a friend who had already had the system for 5 years problem free and is very happy. I had many and I mean Many technical questions. My home does have a unique situation of zero attic ceilings and a lighting rod grounding system installed. The engineers and technicians were very diligent in all the details to ensure the best set-up. Very pleased with the response eveytime Ive reached out. Installation was quick, the installer took the time to ensure I was pleased with the exterior appearance. The online and app platform to monitor the performance works well. Overall I would definitely use them again and again! -
Review 139 (2020-12-28 - Rating: 5)
I have been completely happy with Shine Solar. Their group of professional installers and support stall have kept me updated and answered all my questions. The install once every one was on the same page went smoothly even after finding out my house had an older breaker panel and needed to be upgraded. I watched it all both inside and out on the roof. Every one knew his job and did it professionally and the clean up great as well. I would not have any problems recommending Shine Solar to my family and friends. -
Review 140 (2021-08-13 - Rating: 4)
Having Shine Solar install my solar panel system on my home was a very enjoyable and easy process. The team has been amazing to work with from the very beginning of the sales consultation to the final visit on site by some repair techs to finalize the process was very smooth and I was kept informed the whole time. The on-site workers were very professional, went the extra mile to complete the job in one day, left the worksite clean and it was as if they were never here, other than leaving some fabulously clean solar panels. I very much recommend them as your solar panel suppliers! -
Review 141 (2022-09-14 - Rating: 5)
Our first electric bill came in less than half of last months. Over 150 saved in the first month. Great support team and the install team was great. If there were any issues or delays we were notified and given updates. Would highly recommend them if you are on the fence about going solar. -
Review 142 (2021-04-30 - Rating: 5)
We had our solar panels installed in 2019 and added more panels in 2020. The installers were quick, efficient, respectful of our property and very clean. I love opening my electric bill to see our banked solar power. The best months are when we only owe our connection fee to Carroll Electric. We are very pleased we decided to make this investment. Shine Solar has amazing customer service even now after the panels are installed and producing. I always get an email or call back within hours of any questions I might ask. -
Review 143 (2024-04-17 - Rating: 5)
The whole experience was excelent. All the staff I came in contact with were professional and knowledgable and thurogh. Any issues that might come up they corrected right away. This was a very pleasurable experience and not one person that came out complained about anything they needed to do. -
Review 144 (2022-07-16 - Rating: 5)
Shine Solar was amazing to work with. They took the time to explain their solar program and how it works. The better your credit the better your monthly payment. On average, our solar and electric combined will be the same cost. We had everything installed and active in about 3 weeks. We had a point of contact through the whole process. My boss even signed up after I talked to him about it. They guaranteed us our solar would cover up to 75% of our power usage. If not, they cover it at the end of each year. Of course, the sooner you pay the panels off, the sooner you will really get the benefits of solar. You can pay them off early with no penalty. -
Review 145 (2020-06-16 - Rating: 5)
I am very pleased with my new solar system from Shine Solar. It was not a high pressure sales pitch and I felt like they took the time to get the appropriate system for my particular home. After sign the contract, the staff was very responsive and eager to make sure I was well informed. They made all the necessary calls to my HOA and city acquiring all the needed permits on my behalf. I also appreciated the weekly check in calls to keep my updated of the status of appropriate permits.I did compare other companies while making my decision to go solar and I personally feel Shine Solar is the most trustworthy company available. -
Review 146 (2023-04-24 - Rating: 5)
From the very beginning of our solar project, EVERYONE we had contact with at Shine Solar was polite, very knowledgeable and professional. No meeting or deadline was ever missed and everyone was punctual. Its such a pleasure to deal with a company that believes in Old time Values. -
Review 147 (2019-10-18 - Rating: 5)
We finally decided to go with solar panels for our home, and we are so happy that we chose Shine Solar. The entire process was as close to painless as imaginable. From the first inquiry call through to the date of installation was less than 7 weeks. The installation was done in less than two days, and every time we have had any question about anything regarding the setup, installation, operation, etc there are MULTIPLE people to answer questions at any point in time.The install crew was punctual and professional. Every single business transaction was timely and professional. And after installation, they have been there every step of the way to answer any questions, and also theyll reach out to you to make sure everything is working well and that youre happy/comfortable with the current status or the operation of the system.Seriously, this was one of the most painless processes I have ever had to go through. For being a major purchase, it went so smoothly. If you are looking into adding solar panels to your home, you cannot make a better choice than partnering with Shine Solar to get your system up and running. -
Review 148 (2020-12-24 - Rating: 5)
We are loving our Shine Solar panels! We like being able to track the solar energy production in real time and comparing it to our electric usage on the app. Being able to see how much energy we are getting from the panels and using really helps us to be aware of our energy consumption. The installation team did a good job and were very efficient. We are well pleased with the quality of their electrical wiring. The process of buying the panels was fast and in some ways too easy. We felt like we were sold a product before ample time to really think. There is a three day cancel period after signing the contract but it took us about a week to come up with questions about what we were buying. We should have asked for time to think. Shine Solar DID accommodate us and adjusted what we were buying and the associated cost. Shine Solar sells you a complete package: Solar panels, HVAC system, insulation, LED lighting, etc. We did not need all of that since we had just built and our house was already well sealed and insulated. It would have been nice if Shine Solar would have done a site visit before completing the sale, so the package would have been tailored to our needs. Ideally, we would have loved to add Shine Solar to our building process and that would have eliminated our only complaint. We are glad we bought our solar panels from Shine Solar and we would use them again, if we were to need the panels installed at another home. -
Review 149 (2022-01-10 - Rating: 5)
We had an incredible experience with Shine Solar! When we purchased our panels for our house it was a seamless easy process! The salesman was very professional and informative! Our panels were installed so much faster than what other companies had told us their turn around time would be!I am so thankful we chose Shine Solar!We then sold our house and we had so much interest on our house because of the solar panels! Selling a house with solar panels is easy! So many people were excited about the fact our house had solar panels and NO electricity bill! We canāt wait to get Shine Solar panels on our next house once itās finished being built! -
Review 150 (2023-01-13 - Rating: 5)
Weāve had an exceptional experience with all of our Shine solar crew! They took great care of our home, were professional and delivered a great product. Thank you! We would recommend Shine everytime! (Really- we even did a new HVAC with them) -
Review 151 (2020-08-06 - Rating: 4)
Shine Solar stayed in communication with us during our entire process. We endured Covid-19 changes delaying the process but overall they worked as quickly as they could to get our system installed. The installation crew were friendly and worked quickly to get the system installed. We had to have our meters moved and the electrician was very friendly and considered my opinions when moving the equipment. The app to monitor your system is user friendly and fun to mess with. -
Review 152 (2022-07-06 - Rating: 5)
Shine Solar did a great job on our solar panels. Now just waiting for Entergy to inspect and turn them on. Also got a generator out of the deal.This company is very professional and have good hard working employees.I will let everyone know how this works money wise after I go on line. I know I have had several people asking me about it. -
Review 153 (2020-01-17 - Rating: 5)
Shine Solar has been fantastic for us! We have two systems. The first system reduced our bill from $500 a month to $125. Our second system was just installed by the amazing support team at Shine and we are excited for the outcome. This one has a battery so we will be among the few on the block with electricity when the power is out. Very professional and wonderful to work with! -
Review 154 (2023-01-19 - Rating: 5)
I had them install our solar system. I never had an issue with them at all. If I had a question, they got back to me quickly. My only hold up was with my utility company and the state working with them, but I cannot hold that against them. I am definitely satisfied with their company and will recommend them to anyone. -
Review 155 (2022-10-13 - Rating: 5)
Shine Solar was a great company to work with. They did a great job in educating us about solar and the system to be used. Installation staff and online staff were all helpful with any questions we had. I would recommend them to anyone.