Service 360 Group

Photo of Service 360 Group

Located in Reading, Pennsylvania

Address: 1665 State Hill Rd Unit 700, Wyomissing, PA 19610, United States

Phone: +1 610-364-5157

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Electrician
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Plumber
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • Hot water system supplier
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-08-27 - Rating: 5)

    Excellent customer service! I reached out to John D. regarding a new plumbing installation, and he was able to provide great insight and recommendations for the job. I can tell he is a knowledgeable and experienced technician, and I would recommend him to anyone looking for plumbing expertise!

  • Review 2 (2024-09-13 - Rating: 5)

    John D and Rick came out and diagnosed my plumbing issue and I’m highly satisfied. It all started with Jackie answering the phone when I called and helping me book the call. She was able to get me service same day! She’s a sweetheart! I would highly recommend this company to any of my friends and family! Thank you!!!

  • Review 3 (2024-12-23 - Rating: 5)

    John came to finish the job the other day and he did meticulous work. He dug a trench for the outdoor wiring and replaced the mulch such that you cannot tell where the trench is. And all this in December. You have earned my repeat business! Great work!

  • Review 4 (2024-12-03 - Rating: 5)

    We are grateful that the first technician came to our home late on Friday evening and resolved the immediate sewer backup issue. I received a follow-up call from his supervisor on Monday and he volunteered to come to our home to assure the issue was permanently resolved. He did come and did additional work to assure the issue is permanently resolved. I am completely satisfied.

  • Review 5 (2024-08-26 - Rating: 5)

    True craftsmen, honest, friendly technicians, and exceptional customer service.Our experience with Service 360 has been amazing. As first-time homeowners of a century-old home, we are happy to have found Service 360 for our electrical and plumbing work.We called Service 360 when we were first looking at our house to see if any items caught on inspection may be a deal breaker. Every single contractor that we have interacted with was friendly, honest, knowledgeable, and took pride in their craft- all traits that can be hard to come by. We joined their Total Homecare Club after the first time we did service with them and we sure have taken advantage of our membership.Each technician that we have interacted with has been beyond exceptional. Joe, Rick, and Dustin have been particularly great to work with throughout a recent difficult project. From the customer service side, every single person that we have interacted with has been helpful, and kind. We have often worked with Patty and Melissa and they have each time delivered amazing customer service.If you are looking for an honest service group with technicians who take pride in their work and provide exceptional customer service, use Service 360!Thank you again Service 360 for your amazing service!

  • Review 6 (2024-11-15 - Rating: 5)

    I just cannot say enough GOOD THINGS about my experience with service 360 group! John D. Was Very professional, patient and informative with all my questions! Definitely will be using them for all plumbing things!!

  • Review 7 (2024-11-09 - Rating: 5)

    Service 360 was great to deal with and got the job done in good time. Griff kept me updated throughout the project and they did a phenomenal install of a new gas boiler as well as a few repairs I requested.

  • Review 8 (2024-08-23 - Rating: 5)

    Had work done by this company, nothing but good things to say about them, John d was very polite and made sure the job was done right the first time. Great job by these people!

  • Review 9 (2024-08-23 - Rating: 5)

    I was looking for a local plumber to fix some issues around my home and was referred to Service 360. John D. was sent out my home and I cannot say enough good things. He was knowledgeable , efficient and respectful of my home and space. When looking for a plumbing service / company I wanted to feel comfortable and was very impressed.

  • Review 10 (2024-08-24 - Rating: 5)

    We had our water heater replaced at our home after it leaked all over our floor. John the plumber came and installed a new one for us on a quick and efficient emergency basis in one day! We had family coming for the weekend. He even helped clean up the water for us. I highly recommend him and service 360 group!!

  • Review 11 (2024-12-23 - Rating: 5)

    I had a challenging landscape lighting problem with a long back story. Previously, I had another company come out and told me that I needed a new transformer for $3331. After having installed the new transformer, the lights still did not work and was told I had to rerun all new wire and purchase new lights. John from Service 360 Group came out and approached the job with an analytical mind and a can do attitude. In one hour he solved the problem–and I did not have to rerun new wire and lights. Id recommend John and Service 360 Group without hesitation.

  • Review 12 (2024-10-25 - Rating: 5)

    John D was great, very professional & friendly. He was able to answer any questions we had and provided lots of information about our plumbing- would definitely recommend!

  • Review 13 (2024-08-22 - Rating: 5)

    Great people. Great business! John D, a worker who I personally know, is a stellar worker for the company! I would highly recommend this company to anyone looking for HVAC or plumbing!

  • Review 14 (2024-10-16 - Rating: 5)

    We had Service 360 come out for an electrical issue we were having. I have used them for just about every service they provide and have never been disappointed. John did an amazing job of getting the lights back up for us! Love this company and all of their staff is wonderful to work with. True pros!

  • Review 15 (2024-08-22 - Rating: 5)

    This is a great Company.Very professional, and very accommodating. JOHN D., RICK & DUSTIN are phenomenal. They are prompt, and skilled professionals snd go over and beyond.. Thank you for all you do for us at Jamestown Village. Included this great service is Patty and Doreen!!

  • Review 16 (2024-10-10 - Rating: 5)

    The best! Great communication, professional! My technician john d was the best. Did a wonderful job on my plumbing. Highly recommend and fairly priced 👍🏽👍🏽

  • Review 17 (2024-08-21 - Rating: 5)

    For the past couple days we have had gas leaks at our apartment complex. Dustin, John and Rick have came through in the clutch to fix the issue. All the other companies that have came out in the past before Service360 started servicing our complex have been unreliable. If we call Service360, no matter what time of the day or night, they show up prepared. Highly recommend Service360!

  • Review 18 (2024-10-17 - Rating: 5)

    Great service, and exceptional follow up. John D. did a fantastic job with some plumbing updates, and the work was done on time and as promised.

  • Review 19 (2024-08-24 - Rating: 5)

    This company helped me out in a tight spot. My water heater was leaking and they came out right away and replaced it. John D and Rick know there stuff!!! Would highly recommend!

  • Review 20 (2024-11-03 - Rating: 5)

    John D helped me out with my plumbing! Not only was he prompt and on time, but the job was completed very fast and efficiently! Highly recommend!

  • Review 21 (2024-11-15 - Rating: 5)

    Griff and Dustin were thorough, pleasant, and professional. They did the job exactly how Griff explained it would be done and the estimate was accurate. All my questions were answered, without ridicule and with patience.

  • Review 22 (2024-11-14 - Rating: 5)

    John D is seriously the best! Very professional and took care of everything I needed. Highly recommend if you are ever needing services. Thanks John!

  • Review 23 (2024-08-23 - Rating: 5)

    Service 360 has always been a pleasure to work with from being greeted on the phone by either Patti or Dorene (they are such a delight to talk too) or even getting a run down on things from Griff or Rick , who make it exceptionally easy to understand what is going on. The work everyone does has been always top notch and has never let us down. Kevin and Scott have been a tremendous joy as well and have been very considerable! I hope many more years of successful work to this team!

  • Review 24 (2024-12-16 - Rating: 5)

    First time customer, same day service for a no-heat issue. The tech (Dustin) was knowledgeable and professional. I will be a customer of theirs moving forward!

  • Review 25 (2024-09-15 - Rating: 5)

    John D of Service 360 did an outstanding job installing my new water softener!! 100% professional, excellent mechanic and excellent price! Highly recommend Service 360 to everyone!!

  • Review 26 (2024-08-24 - Rating: 5)

    Can’t say enough about this company. They always come through in the clutch. Plumbing, Heating, Electrical and AC, they do it all. I will continue to use Service360. John D, Rick A, Griff and all the techs are good at what they do and an asset to the company!

  • Review 27 (2024-11-08 - Rating: 5)

    John D was at the house within an hour of calling and figured out of problem in under 10 minutes. Another great service call from 360! This company is fantastic

  • Review 28 (2024-10-09 - Rating: 5)

    John D was timely, efficient and a good communicator. He checked our plumbing system and made some good recommendations.

  • Review 29 (2024-08-24 - Rating: 5)

    John Dwyer is an asset to Service360. Very knowledgeable plumber. Will continue to recommend this company to my family and friends.

  • Review 30 (2024-11-15 - Rating: 5)

    John was so nice, and so knowledgeable when it came down to him coming to our house, and helping fix our issue. Definitely would recommend him to anyone

  • Review 31 (2024-07-26 - Rating: 5)

    Joe did an excellent job! He explained everything so I understood exactly what he was doing. His attention to detail is the way all service professionals should be. Thanks for sending him!

  • Review 32 (2024-11-22 - Rating: 5)

    Amazing team! John was very professional and knowledgeable about our water system. Great Team ServicePro360.

  • Review 33 (2024-09-29 - Rating: 5)

    John D. was the best plumber I’ve ever had service my home! 5-star professionalism and customer service. Thank you John!!

  • Review 34 (2024-07-19 - Rating: 5)

    Fast excellent service as always. Our central ac unit quit working in the middle of a heat wave. Service 360 had Dustin out with portable AC units the next day to hold us over while getting the new central air unit install scheduled.

  • Review 35 (2024-11-01 - Rating: 5)

    John D did an excellent job from Sevice 360. I highly recommend John and Sevice 360 for your plumbing needs.

  • Review 36 (2024-08-22 - Rating: 5)

    John D. Came out in a timely manner and fixed my plumbing issue. He was kind and informed me, about preventative maintence to make sure the issue doesnt happen. I would reccomend him and Servicr 360 to anyone!!

  • Review 37 (2024-07-15 - Rating: 5)

    Air Conditioning unit stopped blowing cold air. Needed a recharge! Technician was pleasant and informative. Communicated what needed to be done and made suggestions in addressing my 24 year old system. Very knowledgeable and likable serviceman.

  • Review 38 (2023-12-05 - Rating: 5)

    Service 360 Group has been the best company to work with! A true life saver! Every individual I spoke with was kind, courteous, responsive, and helpful, especially, Patty and Shannon! I can’t say enough great stuff about those two! Shannon was personally instrumental in helping us complete this job in the best way possible! He went above and beyond and the outcome was more than we could have hoped for and saved us money in the long run. He walked through each phase of the project with us, updated us on progress, and responded quickly to my many questions. True professional!! This company is truly excellent and I am grateful to have them in our corner!!

  • Review 39 (2024-09-24 - Rating: 5)

    John help me with the process he was good and quick explaining the process on doing everything to replace my water heater and reason why i had to replace it the experience with service 360 was amazing.

  • Review 40 (2024-08-22 - Rating: 5)

    John D and Rick are an asset to Service360. A lot of knowledge when it comes to plumbing and HVAC. Would highly recommend.

  • Review 41 (2024-12-19 - Rating: 5)

    Griff and Dustin were exceptional!! They accomplished their task completely and Im so happy that well have heat for the winter

  • Review 42 (2024-08-02 - Rating: 5)

    They have great staff that really know their stuff. Electrical, plumbing, HVAC, when I call them I know it’s going to be done right. They always show up on time and they are friendly dudes. Shout out to Rick, John, Shannon, and Patty on the phone!

  • Review 43 (2024-08-22 - Rating: 5)

    John did amazing job, he explain the problem and made it easy to understand and he was friendly to everyone so thank you for work.

  • Review 44 (2024-08-23 - Rating: 5)

    John D came to the rescue and helped out tremendously with my plumbing! Highly recommend. 10/10.

  • Review 45 (2024-07-03 - Rating: 5)

    John was extremely polite and very considerate. He is a true asset to your company. Will always as to have him back if we need electric work done.

  • Review 46 (2024-09-15 - Rating: 5)

    John D was super helpful professional and courteous throughout the process of helping us with our plumbing.

  • Review 47 (2024-06-28 - Rating: 5)

    Prompt, courteous Friday afternoon service provided by Rick Adams, Service Manager, so that we would have a comfortable evening and weekend. Would highly recommend Service 360 Group to anyone.

  • Review 48 (2024-09-12 - Rating: 5)

    John Dwyer came out to check out a leak in the basement and the job was done quick and it was very efficient! He was very knowledgeable!

  • Review 49 (2024-10-17 - Rating: 5)

    Service provided by Joe was great very informative and understanding. Im glad he came out for the yearly heat inspection. I continue to look forward with the service of Service 360 and great techs like Joe. Thank You!!

  • Review 50 (2024-11-13 - Rating: 5)

    I would like add Dell Dustin was an excellent technician who came to my house spent time and answered all my questions and help in every way would recommend for any job

  • Review 51 (2024-10-23 - Rating: 5)

    Griff was one of the most professional and informative service technicians who have entered our home!

  • Review 52 (2024-08-22 - Rating: 5)

    John D helped me with my plumbing at my house. I would highly recommend him!

  • Review 53 (2024-09-10 - Rating: 5)

    John was on time, pleasant attitude and courteous. He is a people person and great at his job.

  • Review 54 (2024-09-10 - Rating: 5)

    John D came out for an estimate got everything done in a timely manor would definitely recommend him in the future

  • Review 55 (2024-09-01 - Rating: 5)

    John Dwyer came out to my house for my kitchen plumbing and bathroom did an awesome job made it look easy no time wasted !! Thank you

  • Review 56 (2024-04-24 - Rating: 5)

    Great experience! Heat pumps installed professionally and everything was explained clearly…

  • Review 57 (2024-02-07 - Rating: 5)

    Great guys! Totally knowledgeable. Previous company had no luck unblocking my pipes. Said my pipe was broken. It wasnt, and these gentlemen got my problem fixed. Saved me from ripping up the concrete floor. Thank you 360, much appreciated!

  • Review 58 (2024-08-21 - Rating: 5)

    Conner did a great job! He was very knowledgeable and polite

  • Review 59 (2024-05-28 - Rating: 5)

    What a pleasure, I heard from Shannon early in the morning, confirming his appointment. He showed up when he told me he would. He worked efficiently, he was polite and professional, and completed the install in a timely manner.

  • Review 60 (2024-03-31 - Rating: 5)

    I had a ceiling fan and dining room light installed by John the electrician. He was very very professional and a joy to have in my home. He finished his work in a timely manner and I hope I have the opportunity to hire him again soon!!

  • Review 61 (2023-11-15 - Rating: 5)

    Shannon was great! He showed up quickly with an emergency call for HVAC. It turned out to be electrical in nature and he was able to fix that too. He was efficient, courteous, and the service was reasonably priced. Looking forward to having more home projects completed by this company.

  • Review 62 (2023-11-15 - Rating: 5)

    This is 2nd time, with the 2nd technician in 2 years that I have used this company. I cannot express how impressed I am with them. From the woman who answers the phone and sets up the appointment and both techs. Super friendly, compassionate, and the techs were very knowledgeable and spoke to me in a manner that as a person who knew nothing about heating could understand. They cleaned my heater in record time!They signed me up for something called The Total Home Care Club. It will cost me $26 monthly. Look in2 this program, you cant believe what it covers.Thank you Service 360 Group. I look forward 2 a long partnership!

  • Review 63 (2020-02-25 - Rating: 5)

    I had two old hot water tank heaters that needed to be replaced. I called CC&M Service about replacing the heaters. The decision was made to replace the two hot water heaters with one tankless hot water heater. We went with a Navien tankless water heater. Sean the plumber had the two old units removed, the new water heater installed and operating within one day. All of the work was done professionally, job site was left clean and neat. If you are considering a tankless water heater, I highly recommend the Navien unit and CC&M Services they are extremely responsive and quality of work is superb.

  • Review 64 (2024-04-02 - Rating: 5)

    John is professional, friendly, tidy, knowledgeable, and does high quality work! Extremely happy with my new porch lights.I highly recommend Service 360 Group for all your electrical needs!

  • Review 65 (2024-04-30 - Rating: 5)

    Jack showed up to repair Spicket on the side of my house, I asked him if he would take a look at a leak in another room. He didn’t hesitate and investigated the problem and said he was able to fix it, only to our surprise there was another leak elsewhere. So he shut the water off and will have the company call me to schedule service call even though this second aspect was not on his service call. He went above and beyond to get the situation corrected.

  • Review 66 (2024-07-29 - Rating: 5)

    The technician was very thorough and explained everything in a manner in which I could understand. Would definitely recommend Service 360!

  • Review 67 (2024-09-01 - Rating: 5)

    Incredible company John Dwyer is man came in & really did a great job. Appreciate you.

  • Review 68 (2023-07-14 - Rating: 5)

    We called Service 360 for a second opinion on a new air conditioning unit. The first company was running a week+ out during the hottest week of the summer. Service 360 was able to offer us a good price, a better unit, and squeezed us in in just a few days.The service guys were incredibly punctual, professional, and got us up and running in much less time than expected. Had a great experience with this company and definitely recommend.

  • Review 69 (2024-08-21 - Rating: 5)

    Highly recommend Connor! Great work ethic & gets the job done!

  • Review 70 (2024-10-21 - Rating: 5)

    Joe m Excellent service and personality. Answered all questions. Very helpful. Ty.

  • Review 71 (2024-04-03 - Rating: 5)

    On arriving at my home I found the heat off and the house at 55 degrees. I called the service department and was told they could send Shannon over immediately. He arrived 10 minutes later adjusted the thermostat and viola the heat is on. Thank you so much for such a prompt, immediate and friendly service. You guys rock

  • Review 72 (2024-03-31 - Rating: 5)

    Excellent company, fantastic work at a reasonable price! John, the electrician, was kind and courteous. Highly recommend for any job big or small. If I could give 10 stars I would

  • Review 73 (2022-11-30 - Rating: 5)

    Great experience! I called the office to schedule. Everything was prompt and pleasant. Rick came out to take look at the scope of our project as scheduled. While the project we had wasn’t a good fit, he was courteous, honest, knowledgeable and did a great job explaining to us what needs to be done. He also went above and beyond getting us the contact we could reach out to. Would absolutely reach back out in future!

  • Review 74 (2024-10-11 - Rating: 5)

    Plumbing Service- John D. was very courteous and professional.John has excellent communication skills and is very knowledgeable of his profession.He took the time to conduct his service and not rush through it, (unlike other companies). He explained the results very thoroughly.I appreciated his patience as he listened to all my questions/ concerns (there were many). He answered them ensuring I understood what he was relaying to me.I would highly recommend the Service 360 Group for any of your plumbing/HVAC needs.

  • Review 75 (2024-01-09 - Rating: 5)

    Excellent !! arrived on time, courteous, professional, very clean, resonably priced and the problem was fixed doesnt get any better than that! Highly recommend. We had Rick as our technician (plumbing)

  • Review 76 (2022-02-18 - Rating: 5)

    This was my first time using Service 360 Group and I can say everything was absolutely great. It starts with speaking to their customer service rep Shannon. She is a delight and really helped us out. She was able to set up a last minute service dispatch to get our furnace checked since we had no heat. When their service man arrived he was able to fix the problem very quick and educate us on what to do if it were to happen again. Ive called several other business to see if they service in the city and we had no luck but I came across Service 360 Group saw all the great reviews and now I can see they are completely true! I will continue using them for any future maintenance or house upgrades.

  • Review 77 (2024-01-14 - Rating: 5)

    I was having issues with my Hvac system and i call service 360. They sent out Shannon Pannebecker. He was polite, courteous, and knowledgeable. It was a great experience. I will use them again.

  • Review 78 (2024-08-24 - Rating: 5)

    My man John D. help me out with my plumbing would highly recommend!!!

  • Review 79 (2024-10-15 - Rating: 5)

    He did excellent work and explained any of my concerns.

  • Review 80 (2024-09-07 - Rating: 5)

    Joe was great at communicating and fixing our AC unit on an emergency call.

  • Review 81 (2022-08-22 - Rating: 5)

    Special thanks to Service 360 Group for their timely and professional response in replacing my Heat Pump System. From the time I placed the call to having a newly installed system was only a couple a weeks. In todays environment, thats pretty amazing. Griff and John, thank you for your professionalism. From the quality of your work through the completion and cleanup I could not have been more satisfied. Thanks again to the entire team at Service 360 Group.

  • Review 82 (2024-09-27 - Rating: 5)

    Excellent service John D. Went above and beyond to help out my great aunt!!!

  • Review 83 (2023-07-27 - Rating: 5)

    AC stopped working yesterday evening and I called Service360 the next morning and they were at my house the same afternoon! John was an excellent technician! Luckily my issue was minor and he was done fixing my unit in under 30 minutes and even showed me how to fix the issue if it were to come up again! I’m very impressed!

  • Review 84 (2024-09-18 - Rating: 5)

    Best place to work. All 5 star reviews because we care about our customers

  • Review 85 (2023-09-24 - Rating: 5)

    The toilet repair solved the ‘running water in the tank”. The plumber, Rick, was knowledgeable and courteous. The only issue was the high price but we paid it. This plumber is good if you can afford it.

  • Review 86 (2023-03-16 - Rating: 5)

    I was having issues with my furnace and called Service 360 for help. They were extremely nice & professional. I dealt mainly with Jackie Wark and Patty Wojakowski, they are the best! They were so professional, explained things thoroughly, and always responded to any questions I had effectively and efficiently.

  • Review 87 (2024-11-07 - Rating: 5)

    Joe M did a great job. He was very polite & friendly. Joe answered all my questions and gave me some great recommendations. I highly recommend Joe & Service 360 Group.

  • Review 88 (2023-11-15 - Rating: 5)

    He was wonderful. Give me all the information upfront on what I needed. He was not pushy in anyway and did his job in a timely manner very professional. Hope I get him again. Next time I need to call.

  • Review 89 (2024-11-01 - Rating: 5)

    John did a great job when replacing our hot water heater and pressure valve! Very polite..knowledgeable and professional. Very good company to do business with.

  • Review 90 (2024-08-30 - Rating: 5)

    John D and Dustin D are assets to service360! Very hard workers!

  • Review 91 (2024-09-21 - Rating: 5)

    John D and Rick came out to address my plumbing issue. My kitchen faucet leaked and flooded my kitchen and downstairs ceiling tiles. They came out same day and were able to give me multiple solutions that I could choose from to fix my issue. They fixed the issue in a timely manner and I am highly satisfied. I would highly recommend this company to my friends and family!

  • Review 92 (2024-08-24 - Rating: 5)

    I needed some plumbing work done at my house. John came out and was extremely professional and completed the work in a timely fashion. I will definitely be giving these guys a call for future work.

  • Review 93 (2024-06-20 - Rating: 5)

    My central air unit died on us last night we had someone come out this morning I apologize I forgot his name but he was very professional knew exactly what was wrong fix the problem and was gone highly recommended

  • Review 94 (2024-08-30 - Rating: 5)

    John D. & Dustin D. are an absolute asset to Service360! They do their work quickly & diligently. These guys do a wonderful job!

  • Review 95 (2024-10-16 - Rating: 5)

    John was very helpful and went the extra mile for us to fix our electric problem

  • Review 96 (2023-08-21 - Rating: 5)

    The technician was just delightful and was efficient and walked through everything he did. The response from the company overall was very quick and they were very easy to work with around my schedule. HIGHLY RECOMMEND

  • Review 97 (2020-08-12 - Rating: 5)

    Lee was sent out to help with a ceiling leak that we had no idea where it was coming from.He kept is informed of pricing and showed us his findings as he worked.He was very honest and straightforward, easy to talk with and answered all our questions. He stayed the whole day until the leak and all the repairs were completed.Very professional, on time, honest and would recommend this service to everyone who needs a residential plumber.Thanks CC&M service ! You saved the day!

  • Review 98 (2024-08-30 - Rating: 5)

    Dustin D and John D working overnight helping us out with an emergency at the mall! Would highly recommend!!!

  • Review 99 (2024-04-29 - Rating: 5)

    Shannon went above and beyond to fix our AC unit. We were very pleased with his skills and professionalism.

  • Review 100 (2024-10-11 - Rating: 5)

    Excellent customer service! John was very knowledgeable and took time to explain things and answer questions. Highly recommended.

  • Review 101 (2024-09-20 - Rating: 5)

    Had a wonderful experience with service 360. Joe M was absolutely amazing with diagnosing the problem and finding the solution. He was fast, knowledgeable, prompt, and very respectful. I would you him again anyday. Thank you so much for my cooling needs

  • Review 102 (2024-07-09 - Rating: 5)

    Great service. I called and they were able to come and see what was wrong the same day. The parts came in that week and my ac is back up and running. Shannon was very professional and able to get me in an earlier appointment and informed me of all the things I needed to do. They will be my go to company from now on.

  • Review 103 (2024-08-23 - Rating: 5)

    They helped me with some major plumbing issues and gave me great info on a tankless water heater. Our technician John Dwyer was friendly honest and professional …definitely recommend service 360

  • Review 104 (2020-08-22 - Rating: 5)

    I recently had a laundry pump and sink installed by CC&M. Everyone I came into contact with made it a positive experience, from Andrea in the office, whom I spoke with several times on the phone, to Sean and Lee who did the actual installation. All were personable and professional.Sean and Lee arrived on time, and explained what they were doing in a way I could understand. Thank you!

  • Review 105 (2024-11-08 - Rating: 5)

    Rick provided alternatives solutions. Very satisfied with work provided.

  • Review 106 (2021-11-23 - Rating: 5)

    I’ve been using Service 360 for residential and commercial services dating back to its CC&M days. Great family owned and operated business that has been consistently finding solutions to any issue. Ask for Griff for any heating and cooling problems. Very responsive and professional.

  • Review 107 (2023-12-12 - Rating: 5)

    Great experience, and the technician John was very efficient in dealing with the old wiring issues and helpful with sharing steps taken along the way.

  • Review 108 (2024-08-21 - Rating: 5)

    Impeccable work ethic and truly a great company to trust with your home! Thank you Connor!

  • Review 109 (2020-03-04 - Rating: 5)

    Sean responded to an issue I was having with my water heater. He called first thing in the morning to set a time to come. He arrived at his stated time. He was prepared with shoe covers to protect my floors (huge plus) Sean was quick to diagnose the problem and let me know what my options were. He completed the job in a timely manner. Thanks for all your work!

  • Review 110 (2020-03-20 - Rating: 5)

    With a very high iron content and extremely hard and acidic profile, my well water needed treatment. Problem was, in a 1950 house on a slab and no drain near the water tanks, no filtration company or stand-alone plumber would touch it. Enter CC&M, who could do both and certify their work. Sean surveyed the place and found a way around the odd configuration. I showed him the lab tests, the other companies’ estimates, and said he could match the work and price.Now, this is happening in the midst of a global pandemic and we ALL needed to be extremely careful, I didn’t want to put my family or their workers at risk! They came in with gloves and booties, we stayed away, and they worked miracles for 2 days, making as few holes as possible in our walls and installed a 3-tiered system that is delivering on their promise.I couldn’t be happier with the entire process of working with CC&M, who even offered 0% financing for 12 months! They’re professional, very knowledgeable and, most importantly, respectful. I would work with them again in a heartbeat.

  • Review 111 (2022-06-21 - Rating: 5)

    Quick response and fast reasonable quote. Griff was very easy to communicate with. Griff and the team who came to work on our unit were professional as well. They removed and replaced our Ac unit, condenser, evaporator coil, and put down stone for unit. Highly recommend.

  • Review 112 (2020-03-16 - Rating: 5)

    I’ve known sean for some time. Although I work for a sewer and drains company we don’t do water conditioning. I live in an area with very hard water and sean was able to come install a new water softener and iron breaker system. Much better price than I had received from other friends companies and the whole job only took a few hours. Thank you Sean, your service is greatly appreciated!

  • Review 113 (2020-07-07 - Rating: 5)

    I do not usually do reviews, but that probably is because it is rare to deal with a company that I feel is worth it. That being said, CC&M was probably the best experience I had with a contractor and I wanted to give them the praise I feel they deserve.Our AC unit died on a Thursday evening and I called various companies the next day as early as I could. CC&M were out by lunch time to look it over and give us a quote for a new unit. One other company was able to come as well, but the bottom line was CC&M had a better quote for what I believe was a better unit then the other. CCM also said they would be able to install Tuesday of the following week which was a much faster turn around then the other co.There then was an issue that the unit we were getting from CCM was not available due to the factory being closed for weeks because of Covid-19. At this point I was starting to panic because there was an upcoming heat wave. They then offered us a portable unit to use in the mean time and had it to use that day. They still had someone come out to do all the inside work they could so that when the unit came in it would not take as long to install. The guy that came out asked about the portable unit to make sure it was working well enough for us, and luckily it was. Unit arrived a week or so later and they installed it the next day. I was extremely pleased with how everything happened. You’re not always in control of everything, but they made sure we were comfortable in the mean time.I also wanted to mention the employees that were here and the receptionist over the phone (no automated system!) were extremely pleasant and friendly. So thanks to Griff, Andrea, Jason, and John for making our bad situation into a good experience!Sorry this was so long, but I thought they deserved it. I obviously will use them again and recommend to others.

  • Review 114 (2024-08-21 - Rating: 5)

    Great service, Connor was super professional and did amazing work!

  • Review 115 (2024-10-15 - Rating: 5)

    John D is so helpful, would highly recommend him to friends and family.

  • Review 116 (2023-07-14 - Rating: 5)

    I liked technicians very professional approach to the issue, his knowledge of the tools and procedures. He ran out of refrigerant, so he made a trip to a shop to get it and complete the task.

  • Review 117 (2020-11-09 - Rating: 5)

    When we got in over our heads with a wiring issue, CC&M was out to us within half an hour (on a Sunday no less!). Our tech fixed the issue quickly and explained everything to us in detail.I would highly recommend them.

  • Review 118 (2020-07-11 - Rating: 4)

    They were the only company out of 11 others that called me back on July 4th. My AC had blew a capacitor on the hottest day of the year so far.My own service contractor Douglassville Mechanical did not have emergency service and has still yet to return my call.Jesse showed up and was nice to us. He confirmed that it was the capacitor however because he didn’t have the correct one he had to use 2 together. I never did get an answer on how safe that was for the system.When he wrote the invoice he just wrote “Replace Capacitor” and wrote $412 next to it.My AC broke down on a holiday after hours so I have no choice to except to pay the price. I would have liked to have a breakdown of the costs for the 25 mins he was there. To write a cost without explanation was just odd to me. I had a feeling that because he installed 2 capacitors because he didn’t have the correct one my unit needed it elevated the cost in aggregate.Jesse gave me a brochure for a service contract but he was honest when he says that he did know much about it.Other than that they were responsive and professional.

  • Review 119 (2025-01-08 - Rating: 5)

    Very competent and awesome guy!

  • Review 120 (2024-10-16 - Rating: 5)

    Like the peace of mind I have knowing that Griff has done what is needed. I also like the contact from Service 360 to set up my HVAC appointments.

  • Review 121 (2024-08-21 - Rating: 5)

    Conner did an excellent job!

  • Review 122 (2021-12-23 - Rating: 5)

    Had Service 360 come out to service my furnace and was very happy with the job. They were on time, informative and have honest up front pricing. I will be using them again.

  • Review 123 (2024-11-12 - Rating: 5)

    John D was great! 5/5

  • Review 124 (2024-03-25 - Rating: 5)

    Service was GREAT!!!! The technicians arrived on time and went above and beyond to help!!!! I will definitely use them again!!!! A++++! Experience!

  • Review 125 (2024-08-27 - Rating: 5)

    John d helped me out with my plumbing!

  • Review 126 (2024-10-09 - Rating: 5)

    Very helpful and shared a lot of knowledge to me Thank you

  • Review 127 (2023-11-11 - Rating: 5)

    Always a pleasure to call a company and have a person answer the phone. Explained my problem. Their service tech was there in less than an hour. Fantastic.

  • Review 128 (2022-09-07 - Rating: 5)

    David and Adrian installed a new electrical box upgrade. They were courteous, on time, and did a great job. I will definitely use them again.

  • Review 129 (2023-09-27 - Rating: 5)

    Again, Another awesome job extremely professional, polite and responsive. Great quality work!!! I love love love this company!!!! This company has done major work in my house. There is a reason why I can count on them…THEY KNOW WHAT THEY ARE DOING. THEY ARE PROS.

  • Review 130 (2024-03-27 - Rating: 5)

    During the annual routine checkup, they noticed a small leak in my sink drain, they fixed it on the spot without having to reschedule.

  • Review 131 (2023-11-01 - Rating: 5)

    He was very kind and explained everything answered all of our questions.would be glad to have him back!

  • Review 132 (2024-10-18 - Rating: 5)

    Joe was very professional and knowledgeable

  • Review 133 (2024-11-01 - Rating: 5)

    Great service provided by Dustin

  • Review 134 (2022-07-16 - Rating: 5)

    360 Group are the Great ! They can do it all electrical, plumbing and HVAC. I would highly recommend to anyone looking for a great mechanical company .

  • Review 135 (2022-02-11 - Rating: 5)

    Shannon was awesome and came out within half hour of calling and fixed our problem. Would recommend them to anyone. Awesome experience!

  • Review 136 (2024-10-28 - Rating: 5)

    Great service.

  • Review 137 (2024-01-17 - Rating: 5)

    Shannon was excellent and took the time to educate us along the way. Thank you!

  • Review 138 (2023-11-28 - Rating: 5)

    The repairman was knowledgeable respectful on time and he did a great job and reasonable rates too I highly recommend this place

  • Review 139 (2024-05-24 - Rating: 5)

    I am very pleased with the electrical work that John did at my establishment. He was very knowledgeable and he answered my concerns. I would certainly use this company again for my electrical needs. SP

  • Review 140 (2023-11-30 - Rating: 5)

    Issue with furnace not going Had a new furnace installed. Everyone was friendly, helpful and considerate of my needs.

  • Review 141 (2024-10-17 - Rating: 5)

    Shannon was very informative. Got the issue fixed with no problem.

  • Review 142 (2024-07-09 - Rating: 5)

    Thank you you did a great job God bless you

  • Review 143 (2024-05-14 - Rating: 5)

    Took care of the issue quickly and explained the issue and possible follow up. Shannon was very courteous. Good job!!

  • Review 144 (2024-03-22 - Rating: 5)

    Very respectful. Communication was good on all parts of the process. Quick and easy fix with no disruptions.

  • Review 145 (2020-02-05 - Rating: 5)

    All work was done in a professional and expedient manner. The guys cleaned up after themselves and were courteous. All good.

  • Review 146 (2024-10-18 - Rating: 5)

    I know I can always count great and timely service!Jay D.

  • Review 147 (2022-09-04 - Rating: 5)

    I was very very pleased with the plumbing work that they did for me, I will tell family and friends about them

  • Review 148 (2024-01-20 - Rating: 5)

    I must say I was amazed with Service 360 Group . I had never heard of them but they came as a referral and I couldnt have been more pleased. Called them around 9/10 am and had same day service . The Technician was friendly and polite and got the job done in a timely manner . The Heat was turned back on and everything was in working order again . My Mom who is 83 had her basement fill with smoke , they cleaned the Chimney out and even cleaned up after himself. I have already recommended them to other families. So happy someone told me about them 👍😊

  • Review 149 (2024-09-18 - Rating: 5)

    They were nice,friendly. They let me know what was happening step by step and everyone involved was informed

  • Review 150 (2023-10-20 - Rating: 5)

    We had them out to remove our old oil tank. Rick and Alexis arrived on time and completed the job very quickly, and at less than half the price of the other quotes we received. Both were very friendly and accommodating. Would absolutely work with them again!

  • Review 151 (2020-03-31 - Rating: 5)

    Very pleased with work done. Having an older house hiccups happen and Sean overcame them with ease.

  • Review 152 (2024-06-04 - Rating: 5)

    Rick was super helpful, went above and beyond to fix the situation.

  • Review 153 (2024-06-06 - Rating: 5)

    Excellent work and very professionalReally happy to be member of 360 Group Service. Problem was fixed quickly

  • Review 154 (2023-12-27 - Rating: 5)

    The technicians always go above and beyond. Service is quick and reliable. Shannon is awesome and always so helpful!

  • Review 155 (2024-08-01 - Rating: 5)

    Super duper!!

  • Review 156 (2023-11-27 - Rating: 5)

    Very professional, no time wasted! Will use again! Thank you!

  • Review 157 (2023-07-14 - Rating: 5)

    Griff was an outstanding technician! Very thorough and took the time to answer all of my questions and teach me about my system. Highly recommend him!

  • Review 158 (2024-05-31 - Rating: 5)

    Outstanding and efficient service

  • Review 159 (2024-03-27 - Rating: 5)

    John did a great job rewiring the heaters at our Wastewater treatment Plant

  • Review 160 (2023-07-19 - Rating: 5)

    Exellent, tech was very professional unrushed jib my a/c is working great fair priced as well

  • Review 161 (2023-01-05 - Rating: 5)

    Technician arrived early, was courteous and figured out the problem right away. Replacement part was ordered promptly, arrived on schedule and the technician returned the next day with the part to install. Great, no stress experience!

  • Review 162 (2023-11-18 - Rating: 5)

    Very fast, friendly and honest service!

  • Review 163 (2023-08-28 - Rating: 5)

    Fast service. Had us fixed in no time.

  • Review 164 (2023-10-16 - Rating: 5)

    Very professional and knowledgeable about their product and service.

  • Review 165 (2020-07-23 - Rating: 5)

    Our Central Air went out on one of the hottest days of the year so far. We found CC&M Services on Google and are so glad we did. They came out first thing in the morning. Marcus was very professional and knowledgeable. He made us feel at easy and not pressured. He was able to fix our AC in a very short time and price was more than fair. Dont hesitate to use this companies services. Highly recommended.

  • Review 166 (2024-09-17 - Rating: 5)

    All Good!👍🏼

  • Review 167 (2022-10-05 - Rating: 5)

    They were very professional and very prompt service. They came within an hour of my call and took care of the problem quickly. I will definitely use them again.

  • Review 168 (2022-08-17 - Rating: 5)

    Their guys are all highly experienced and dependably honest, and the company goes out of is way to fit your emergency service needs in even when theyre very busy. Great service!

  • Review 169 (2020-02-18 - Rating: 5)

    CC&M was quick to answer an emergency call and get a technician out to our house (after hours 8:15pm) in about an hour. Sean was friendly and very knowledgeable identifying the issue quickly and letting me know our options. They returned the next morning and completely replaced our well pump (275 ft underground) and the pressure tank inside the home. Overall very satisfied with the entire experience and will use/recommend them in the future. Thanks Sean for getting what seemed like a huge issue resolved in under 24 hours.

  • Review 170 (2019-12-30 - Rating: 5)

    I called CC&M to repair a pipe which was starting to develop a leak at one of the junctions on our fernace. Sean was awesome! Very friendly an professional, he went over everything with me an gave us a quote for all the work... no hidden surprises, which was even better! I most definitely will be recommending CC&M and will be sure to call again when we have any other plumbing, heating or electrical needs!

  • Review 171 (2021-06-08 - Rating: 5)

    Service 360 installed exterior lights and changed a light in our second story foyer. Very professional and kind employees! Great experience. Would definitely recommend!

  • Review 172 (2019-12-28 - Rating: 4)

    Sean was excellent. He he was friendly and knowledgeable. When an additional job was requested he also took care of replacing the water regulator and stayed late to complete all jobs. I would use this service again.

  • Review 173 (2020-03-13 - Rating: 5)

    If you have any plumbing need, I recommend you call Sean at CC&M. Hell get you taken care of and wont give you the runaround or play games. He really knows his stuff and will go above and beyond for you.

  • Review 174 (2024-11-01 - Rating: 5)

    Very professional

  • Review 175 (2020-02-21 - Rating: 5)

    The job was completed quickly and professionally. Very happy with the work.

  • Review 176 (2024-06-03 - Rating: 5)

    Great people great service

  • Review 177 (2024-06-13 - Rating: 5)

    Excellent

  • Review 178 (2023-11-16 - Rating: 5)

    Great service!

  • Review 179 (2022-09-13 - Rating: 5)

    Good service

  • Review 180 (2024-02-23 - Rating: 5)

    Great service

  • Review 181 (2023-12-14 - Rating: 5)

    Great service

  • Review 182 (2025-01-08 - Rating: 5)

    Called for assistance with my heater and they had someone come out the same day! Griff was awesome, i would recommend this company

  • Review 183 (2023-11-01 - Rating: 5)

    Super pleased with his work. Very professional and punctual. I recommend them 100.John did an excellent job.

  • Review 184 (2021-10-19 - Rating: 5)

    My experience turned out to be something very wonderful, thank you.

  • Review 185 (2024-05-20 - Rating: 5)

    So professional!