Cummings Inc.

Located in Puyallup, Washington

Address: 8705 Canyon Rd E Suite A, Puyallup, WA 98371, United States

Phone: +1 253-851-2804

Rating: 4.3

Services

Online estimates
On-site services
Language assistance
Repair services
LGBTQ+ friendly
Transgender safe space
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-28 - Rating: 5)
We had a 2-zone mini-split ductless system installed. Excellent customer service, a very competitive bid, and a great crew. They came when they said they would and completed the installation as well as all the electrical in a day. What more could we ask for? The job was handled professionally and we are so pleased with the results! Highly recommended!

Review 2 (2024-08-02 - Rating: 5)
After 20 weeks of First American Warranty playing games with us over our hvac system we hired Cummings heating and cooling. They came quickly and gave us an estimate to replace our system . They were able to remove the old system and install the new system all in one day. They even hauled away the old system, cleaned up the mess and took all the trash away. We are so impressed with Blade and crew. We appreciate their hard work. I highly recommend this company.

Review 3 (2024-07-09 - Rating: 5)
I don’t even know where to begin with this one.. I own a local watering hole, and for the past couple of years, AC in the summertime has been a nightmare. This summer was no exception. I called upon the same company I’ve had out for countless maintenance and service calls over the course of the past 5 years or so, and once again the problem was not actually fixed, but this time it was worse than ever - the AC was inoperable, the lines froze within minutes of turning it on. I asked the tech from the other company if he had checked the refrigerant, pressure etc. He advised that we turn it off and leave it off until he followed up with his recommendations. At this point I’m like - my customers and my staff are roasting, this is crazy, I’m going to call for a second opinion.Enter Cummings Heating and Cooling, aka my heroesRachel answered my frantic call a little after 4pm, and she was just wonderful. She settled my nerves and assured me the she would get someone out to me asap, asked me to give her a few to come up with a plan. She called me back within 30 minutes and said that Blade would be able to come check my system out the following day. In this time, I still have not heard from the other company. Blade arrived the next morning, as scheduled, and got to work. Long story short, he discovered that the other company’s tech had not closed the check valves, and the refrigerant had completely leaked from the system. Blade closed the valves, thoroughly checked the rest of the system for leaks or problems, and refilled it with 16.5 lbs of refrigerant. The AC has not worked this well in YEARS. It is positively chilly in there right now, and it’s 98 out today! It’s been so long since the AC worked properly that I literally forgot that it could be cool in that building. The kicker? When I called the other company to let them know that their negligence cost me $2,000 in refrigerant alone, literally as I was speaking with them on the phone, the email with their recommendation came through - system inoperative, needs to be replaced. Had it not been for Blade’s honesty, integrity, and knowledge, had it not been for Cummings, my business would not have survived this summer. I will call them, every time, and I wholeheartedly recommend that you do the same!

Review 4 (2024-03-12 - Rating: 5)
We just had a recent install and we are very happy with the work that was done on our home! We had an older system in our house that barely worked or didnt work at all! So our home would be as cold as a freezer at times! We had the small portable heaters in every room but at times that wouldnt warm up our home either! Now we can get rid of those heaters and enjoy what we have installed! Also glad we were able to get this done before the weather gets warmer as well! The workers were very friendly and respectful to our home and the work was done very quick as well! I would definitely recommend them to get your HVAC needs done!

Review 5 (2024-06-21 - Rating: 5)
I had cummings come out and do a maintenance and clean my out door unit. Cody the technician was super knowledgeable and did a fantastic job letting me know what he was doing. My equipment is running great and I will be calling again with any of my hvac & electrical needs. Pricing was very reasonable to

Review 6 (2023-10-31 - Rating: 5)
When my system recently stopped operating correctly, I contacted Cummings Inc.HVAC requesting them to come service the problem. I feared the worst and got what I expected. My system was older and required replacement. They provided me an affordable quote and installed it in a timely manner. They even provided me with financing terms that were very reasonable.

Review 7 (2024-02-25 - Rating: 5)
I am 81 years old I have owned 3 homes in my lifetime. This is by far the best company I’ve ever done Business with. They are honest, professional, courteous, respect for my property and my family Even my dog. The crew that worked in my house answered all my questions and we’re very efficient.

Review 8 (2023-09-19 - Rating: 5)
Complete installation of heat pump and air handler.Rich was willing to match price and beat 3 other quotes. The crew showed up as scheduled and a few hours later complete. We had great instructions of setting the smart thermometer. and the clean up was takin care of. I would recommend, and have!

Review 9 (2023-02-25 - Rating: 5)
Old school service: people who still care about you. This is the type of service you used to get from everyone- people who care and back it up with action. This is my first time reviewing anyone on Google. I took the time to learn how to do it because of my experiences with Cummings. We had our furnace serviced a couple of weeks ago. My husband had wonderful things to say about the technician. This week, I have been housesitting for a friend and the furnace quit working overnight. I woke up in the morning to a 52 degree house with below freezing temperatures outside. I called Cummings midday on a Friday and they pulled some strings to get at technician out to me in less than 3 hours. He put a temporary fix into place and the house had already heated up 5 degrees before he left. He said he would return with the permanent parts needed on Monday. Thank you SO MUCH to Renee who dispatched someone in record time and to Cory for putting in the temporary fix for the weekend. My friend will return home from vacation to a warm house instead of a freezing cold problem to solve. That’s two wonderful experiences we have had with Cummings in less than two weeks. We will recommend them over and over again to everyone we know!

Review 10 (2023-09-09 - Rating: 5)
No place else we’ll ever use for any and all HVAC needs and will refer anyone and everyone!! Cummings is the most knowledgeable, prompt, trustworthy, dependable business we’ve had the pleasure to use. For emergency services, they’ve always had someone right out and their maintenance program has been terrific. Prices are more than fair. Hands down the best all around!!

Review 11 (2024-11-28 - Rating: 5)
Great guys and amazing service. Couldn’t be happier with the install and how efficient it was. Couldn’t recommend them more!

Review 12 (2023-09-07 - Rating: 5)
We have used Cummings HVAC Heating on several occasions. Most recently they installed a tankless hot water heater in our home. We are very satisfied with the work done by Cummings. The staff is professional and friendly. I would highly recommend their services.

Review 13 (2021-11-23 - Rating: 5)
Cummings came out to assist me originally to disconnect my furnace and AC/heat pump to allow for some water remediation efforts behind the unit. They worked diligently and fit us in despite the large job and short turn around. After working to disconnect the unit Blade was kind enough to examine the whole system and after finding evidence of multiple water leakages through out my furnace and some connections. He politely walked me through all of the issues he saw and what remedies appeared to be needed to be done to get my system back in shape. He spent time explaining each element and also let me know the prior owner apparently didn’t do any noticeable maintenance on the system despite being nearly 15 years old. This meant a few parts were far past their avg lives and we may want to have them replaced. He didn’t pressure me to do anything and allowed me to review what he suggested and reschedule a follow-up. They came back and did a very thorough job rechecking and replacing all of the parts in desperate need of repair. The prices seemed reasonable and the service was top notch. I will be using them again next September when it comes time to do the next annual maintenance. Thank you Blade and Cummings, Inc.

Review 14 (2024-11-27 - Rating: 5)
Blade came out to my house to give me a quote for my furnace replacement. He answered all my questions and gave me a detailed competitive quote. I also appreciated the fact that it was a family run business. I would recommend Cummings to anyone looking for a honest HVAC company.

Review 15 (2023-09-05 - Rating: 5)
Ive been doing business with these guys for years, numerous installations. Very professional. Excellent work. Pricing is cheaper than competitors. Lance, Blade and Cody are the gentlemen that have helped me every time, top tier service. Thank you guys. I will 100% refer everyone I can.

Review 16 (2023-09-07 - Rating: 5)
Replaced old furnace with new furnace, added a/c and replaced all ductwork. The new unit works great, it was hard to go outside in the heat as it was so cool and comfortable with the new ac. Great crew, super responsive. Would highly recommend.

Review 17 (2022-08-20 - Rating: 5)
This is to all the people at Cummings heating and cooling. I have never meet people that cared so much about the people that they are dealing with.After putting in my fuse box they made sure that I wouldnt be without my oxygen. They explain every thing they do and were very polite and understanging of my needs. They even brought me a air condition after mine broke until they could in stall my furance and heat pump.I would recommend them to any body.Blade is a real good guy, he gave me a discount for paying cash.

Review 18 (2023-01-19 - Rating: 5)
Was referred to Cummings by Angi for a whole house standby generator. I had been told by other bidders that it would take 4-5 months to get a generator delivered and installed. When Rich came out, he took a look at our layout and said they could install a Honeywell generator the next week! And that is without noting that their bid was several thousand less than other bids. Honeywell is made by Generac, so a known brand. Turned out it took longer, but that was due to the Christmas and New Year’s holidays interfering and having to schedule PSE to disconnect the meter. The generator was delivered, connected to the gas line and finally connected to the electric within 1 month from the bid.The whole process was easy. Everyone was professional and punctual, from Rachel at the office, to Rich, to the gas connector guys (sorry, did not get their names) to Devin, who did a fantastic job on the electric connection with his two hard working apprentices. Thanks everyone.

Review 19 (2024-11-13 - Rating: 5)
We needed to have our HVAC system replaced. Lance was able to meet us the we called and provide a quote. The pricing was fair and they were able to schedule us quickly for the installation. The crew was friendly and executed a timely, clean installation. We are very pleased with the operation of the new Bosch system.

Review 20 (2023-09-09 - Rating: 5)
Best experience I’ve had with heating and cooling. Used them for AC, heating, and furnace. Incredibly responsive (regular AND emergencies!), honest, punctual, and very fair price. Could not recommend a company any higher. Thank you!!

Review 21 (2022-08-24 - Rating: 5)
Cummings you rock!You guys went above and beyond. Could not be more pleased!Thank you for coming when everyone said they were booked out!Nick with Cummings came and did an outstanding job. Was a full demo and install. He was fast, clean and I have had no issues since. He even will reapond to customers questions, no matter what the question may be. Definitely recommend Cummings Heatting and Ac! -Brendan at Autos4less in Puyallup

Review 22 (2024-10-17 - Rating: 5)
Easy and efficient from start to finish!! Professional and great communicators! One of the best experiences we have had with a contractor- highly recommend!

Review 23 (2024-09-19 - Rating: 5)
Cummings INC is mine, and should be your go-to group of professionals. From assessment to completed gas furnace installation, from the office to Rich selling only what he knows you need to Nick installing and insuring your confidence and comfort with your new system. Thank You!

Review 24 (2023-09-09 - Rating: 5)
Mr Cummings has worked on my electric boiler for over 12 years. Very honest professional and reliable

Review 25 (2023-09-07 - Rating: 5)
I have dealt with Cummings on several occasions and have been not only treated with respect but also as a friend. Great quality and great workers!

Review 26 (2024-02-19 - Rating: 5)
Installation went perfect. Great customer service. Would definitely use them again.

Review 27 (2021-04-22 - Rating: 5)
Great Company, called and they were out within1 hour- great service and we have a new AC and furnace. Rich was great to work with..

Review 28 (2021-07-20 - Rating: 4)
Guys were quick on install, pleasant to work with. Trying to get information on invoice from the office though has been a struggle.

Review 29 (2023-09-24 - Rating: 5)
Great company to work with. Love the technicians.Love my furnace!

Review 30 (2023-09-10 - Rating: 5)
These guys always are so helpful and so quick to come help out. I have used them multiple times and every time they are just the best. I highly recommend this company, you won’t be disappointed!

Review 31 (2023-09-08 - Rating: 5)
Team showed up as scheduled. They worked late to make sure everything was completed in just one day.

Review 32 (2025-01-08 - Rating: 5)
AMAZING!!! my sister refered me to them, and they were so great.Our furnace broke and we were without heat in the dead of winter. They were able to give me a great bid that same day AND came the very next morning to install the new furnace. They went above and beyond to help us. Lowest prices around, amazing costumer service, very friendly. HIGHLY recommend.