Popejoy Plumbing, Heating, Electric and Geothermal
Located in Pontiac, Illinois
Address: 305 Old Rte 66, Pontiac, IL 61764, United States
Phone: +1 815-692-4471
Rating: 4.9
Services
- Repair services
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air duct cleaning service
- Electrician
- Excavating contractor
- HVAC contractor
- Septic system service
- Water softening equipment supplier
- Water treatment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-18 - Rating: 5)
First of all we have used Popejoy plumbing, electric, and heating for all of our HVAC and plumbing needs for many years and they have always taken care of us. We recently purchased a new water softener and reverse osmosis drinking water system from Popejoy and our family has been very happy with our new water system. Their team is very knowledgeable and courteous and delivery and installation was fast and complete. After having this drinking water system my only regret is that I wish I would have purchased it sooner. I highly recommend Popejoy plumbing, electric, and heating for all your needs.Thanks!!! -
Review 2 (2024-12-10 - Rating: 5)
Sam Bell did a fantastic job. He is very knowledgeable and professional.I have used Popejoy well over 10 years and they have been great to work with anywhere from new construction to the basic repairs. -
Review 3 (2024-12-27 - Rating: 5)
The technician called and arrived on time, diagnosed the problem with my heat pump and got our homes heating unit up and running quickly. Very courteous, professional and explained the problem and what was repaired and replaced. Highly recommend. -
Review 4 (2024-09-12 - Rating: 5)
We’ve been using Popejoy for years and every SINGLE time I’m surprised all over again by how next level the service is. We get text messages leading up to arrival with photos of our service person. Every Popejoy employee has been kind, efficient, and knowledgeable. They wear boot covers and are respectful of our home. They are honest and effective.The consistency of how incredible our experiences have been is remarkable. It feels like we’re receiving VIP treatment, and like we should expect to pay a premium price, but the pricing is more than fair.We’re so grateful for Popejoy and how well they provide a wide variety of services. -
Review 5 (2024-10-18 - Rating: 5)
Craig did a great job with my electrical. I had quite the list and he completed it. He was prompt, thorough, and paid close attention to detail. He went above and beyond with making sure areas were safe including finding something I didn’t know about. I not only recommend Popejoy but will use them again. -
Review 6 (2024-12-31 - Rating: 5)
Popejoy and their service personnel took care of our annual service of our heating system in a fast and professional manor. 100% happy. Peace of mind. -
Review 7 (2024-12-17 - Rating: 5)
Popejoy folks always do a great job. Justin was super helpful with setting up some new electrical things that were a little tricky. As always, I highly recommend Popejoy. -
Review 8 (2024-08-28 - Rating: 5)
Popejoy is a first class business. Excellent communication, urgency and follow-up. My air conditioner went out during a hot stretch of weather and these guys were all over it, overnighted a part and had me back up and running within 24 hours. They have earned all of my business from this point forward. Popejoy is a great example of what service and professionalism should be like. Thank you again. -
Review 9 (2023-08-28 - Rating: 5)
Once you get used to mineral adjusted RO water, you will not want anything else! Popejoy was informative during sales and professional during installation. I have faith they will be there for maintenance/service. I don’t know why I waited so long to get this done! -
Review 10 (2024-12-27 - Rating: 5)
We have had several issues over the years, generally clogged plumbing. The workers are polite and get job done quickly. Thank you -
Review 11 (2024-08-19 - Rating: 5)
Zach was amazing! He knew just what to do and had us up and running in about an hour. Very happy with the work and the price, especially considering it was after hours. I will call Popejoy with all my plumbing needs! -
Review 12 (2023-12-01 - Rating: 5)
Great experience!! Tech took the time to teach us about all of our different utility systems. The boiler, RO system and water softening system plus the tankless water heating system were all new to my wife and I. Now we can be stress free knowing how all of the equipment works. Popejoy installed all of this equipment for the previous home owners. This is beneficial for us as we now can resume the original annual service plan. Could not be happier. Thanks Popejoy!! -
Review 13 (2024-07-12 - Rating: 5)
Excellent service quick when it was extremely hot 90 degree weather and our AC wouldn’t kick on house was heating up over 80 and climbing. Called Popejoy and they sent someone out quickly and fixed the problem. Excellent service as always! -
Review 14 (2024-10-15 - Rating: 5)
I needed a new water heater and new gas line to my stove. Popejoy was able to help with both in a super timely fashion! They were great to work with and I will use them again for any house needs that come up. -
Review 15 (2024-12-30 - Rating: 5)
Popejoy are always the best! Jake is one of their best employees! We will continue to use them! -
Review 16 (2024-12-31 - Rating: 5)
Very responsive and explain everything along the way. Great service, water is properly treated now and no more smell. -
Review 17 (2024-12-07 - Rating: 5)
Popejoy has always done great work for us across 3 properties and have been available 24 hours a day when we have needed them! -
Review 18 (2024-07-05 - Rating: 5)
Absolutely fantastic experience with the guy who helped us with our air conditioning. He was able to figure out exactly what the problem was, explain it to me in an easy to understand way, and fix it all in the same day. If I ever have an issue in the future I am definitely calling here again. -
Review 19 (2022-08-04 - Rating: 5)
We got our water softener and reverse osmosis system installed and we were very impressed through the whole process! They first came out and tested our water, educated us on hard vs soft water and the pros and cons, had a slideshow and answered all questions. They were very professional! The day of installation they kept clean and we’re done in 8 hours. Highly recommend! -
Review 20 (2024-07-14 - Rating: 5)
Scott was fantastic! He was here within 45 mins of my calling when our AC stopped working in the 90 degree heat. He was fixed us up within an hour. Couldnt be more appreciative and thankful! Great service! -
Review 21 (2024-06-19 - Rating: 5)
My air conditioning went out on a day when it was mid 90s. My house was 80° when I woke up and blowing warm air. I called Popejoy and they said they would try to work me in that day. They were able to work me in around 3:30 and I had cold air again by 4:15! Trevor was great to work with, answered all of my questions! -
Review 22 (2024-06-14 - Rating: 5)
Prompt quick service from the staff at Popejoy’s. From start to finish with Jodi taking my phone call, to getting the technician Wes out to diagnose the problem, and Tiffany ordering the warrantied part. Beau called and kept me posted on when the part would arrive and when Wes would return. Great communication and fast service! Appreciate the Popejoy team. -
Review 23 (2024-06-11 - Rating: 5)
Scott was a pleasure to work with in all aspects of getting our water softener and new reverse osmosis system set up. He was great at explaining all of the options and was very patient in answering my questions. He followed up by checking on the system to make sure everything was working as it should. He gained my trust and I would highly recommend contacting Popejoy for any water system needs. -
Review 24 (2024-08-02 - Rating: 5)
We installed a whole new water filtration system and from beginning to end, the service has been exceptional - arrive on time, answer and solve any questions I had, friendly and professional! -
Review 25 (2024-08-28 - Rating: 5)
First experience with Popejoy and will definitely use them again. Dan and Jason did a great job for us! -
Review 26 (2024-08-01 - Rating: 5)
AC went out Sunday after a lot of issues all summer. Finally totally stopped. Called Popejoy. Mike came out Monday to size the system, reviewed the estimate Tuesday and made decision. New AC installed Wednesday, and the home is cool again after getting up to 87 indoors the day prior! Great install work from Cody and Don. Clean, organized, and very professional. Highly recommend! -
Review 27 (2024-12-06 - Rating: 5)
Jake and his assistant did a excellent job today. Very professional service. -
Review 28 (2024-10-14 - Rating: 5)
He did a wonderful job and I believe he was very efficient in what he did and the cost was to be as expected but not over what I expected! -
Review 29 (2024-07-19 - Rating: 5)
Great work. Showed up before 8, very courteous and I am pleased with outcome of installation of 4 exteriors lights and 3 new bathroom exhaust fans/light. -
Review 30 (2024-10-07 - Rating: 5)
Jay came over and quoted me a good price to replace my garden hose faucet inside and out. The plumbing was a clean job and nothing leaks I am quite happy. -
Review 31 (2024-12-20 - Rating: 5)
I am always impressed with Popejoys technicians. They have an expert tech for every situation. They are a superior company. Trevor has been to my home several times. He is pleasant and respectful. He accomplishes his task quickly. -
Review 32 (2024-12-23 - Rating: 5)
He did what he needed to to keep OLD furnace running didnt talk me into getting another . He tried things step by step n got it done right :) -
Review 33 (2024-07-20 - Rating: 5)
PopeJoy went above and beyond to fix our electrical issue quickly. Keegan was awesome. Final price was less the quote. -
Review 34 (2024-09-17 - Rating: 5)
Trevor knew his stuff and explained everything!! Found things that needed attention that we were not aware of. Excellent, excellent excellent!!! -
Review 35 (2024-11-15 - Rating: 5)
Another great experience with Popejoy. Always friendly, polite and do a great job. -
Review 36 (2024-08-08 - Rating: 5)
Very satisfied with Christian. Very thorough, considerate, thoughtful, explained what he had done and good work ethic. Did a great job .. fixed our problems. Appreciated his attention to cleaning up the work area. The second time we’ve had Popejoy out...satisfied both times!!! Certainly recommend them and will call for any future needs! Thank you!!! The Cashmers4-27-22 We have had Popejoy’s here a couple times in the past couple weeks regarding our kitchen stove and our furnace. These gentlemen were kind, considerate, helpful, neat and took great care by wearing shoe cover while in our home. No matter how many questions/concerns we had they had an answer and were very accommodating. We were very pleased with the service. We had Christian, Dennis, Jason, Don and Cody here over the past couple weeks and they were all excellent representatives of Popejoy Plumbing, Heating & Electric. Their service is top of the line.6-17-23 Scott Peters came on a Saturday to check our AC. It was an after hours appointment and we appreciated his promptness and knowledge and experience and personality. We use Popejoy often and have never been disappointed in their service or their employees…they are always prompt and considerate of their client’s situation. Thank you again!!!!8-16-23 Wes Sancken came today to work on our AC..it was having the same problem as in June when Scott came out and fixed it and it worked well till yesterday. Wes found the problem and put in a replacement part and instructed us on what to do before turning the AC back on. He was very thorough and explained the problem to us. We appreciated his expertise and how he promptly fixing the problem. We are always thankful for the knowledge of all the techs at Popejoy’s. Thank you as always!8-8-24 Jarod Donley was here this morning to do a maintenance check on our reverse osmosis and check out our water softener and bring us some salt. He has been here before and he is an excellent, excellent technician and employee..very thoughtful and kind and friendly.. told us exactly what was going on what he was going to do and how the water tested. We appreciated everything he did! Also want to mention whenever I deal with Popejoy from making a phone call to your office and talking to Kendra or any of the front office staff to having Jared or any of your techs come out here…ALL of your staff is so accommodating and I can’t thank you enough. Your staff has an excellent business ethic! Carole & Jack -
Review 37 (2024-08-29 - Rating: 5)
Excellent service. Checked everything . Friendly. Found a part that needed replaced. Had the part with him. FIXED. Thanks Popejoys. -
Review 38 (2024-09-13 - Rating: 5)
I’ve used Popejoy several times and each time they are constantly on time, efficient, and do the job right! -
Review 39 (2024-06-04 - Rating: 5)
Extremely fast and friendly service!! I have other jobs that I need done and I will definitely be using Popejoy services again! Highly recommend. -
Review 40 (2024-12-14 - Rating: 5)
Excellent service and personnel. Fixed our issues efficient and the way we expected. -
Review 41 (2024-10-25 - Rating: 5)
Wes S. did an excellent job getting our gas valves replaced, and in a timely manner, knowing our tight deadline. -
Review 42 (2024-05-09 - Rating: 5)
Jake was out to repair a plumbing issue. He was polite, friendly, efficient and did great job for a reasonable price. I would definitely recommend using Popejoys! -
Review 43 (2024-08-13 - Rating: 5)
Jake Dehm was very friendly and informative. I explained the repairs that needed to be done. He checked each one of them out and then told me what needed to be done on each repair. He used the kitchen sprayer that I purchased myself. The faucet and drain plug needed to be replaced in the tub. He had the parts on the truck. The outside specet was replaced with the one I wanted. He showed me the shut off valve inside the house needs to be turned off during the winter to prevent freezing. -
Review 44 (2024-11-21 - Rating: 5)
He did a great job!! Sure informative and pleasant to speak with!! -
Review 45 (2024-07-04 - Rating: 5)
They showed up on time . They were pleasant. Got right to work. Quickly did work. Cleaned up any mess that was made. Super happy. Will use them in future. -
Review 46 (2023-11-03 - Rating: 5)
Great experience as always with Popejoy has performed many tasks at my home including whole house water treatment and softener. This company has great service and great people working on their behalf. Would not think about using any other company. Absolutely great would highly recommend -
Review 47 (2023-11-20 - Rating: 5)
Needed help with one electrical problem and one product installation. Popejoy got us scheduled very quickly. Justin was a professional and friendly expert - he got us up and running on both fronts in a couple of hours. Highly recommend! -
Review 48 (2024-06-26 - Rating: 5)
Keith did an awesome job! And you guys were quick to get us on your schedule. Thanks -
Review 49 (2024-08-07 - Rating: 5)
Justin and John came by to switch out some light fixtures and fix a couple electrical problems I was having. Everything is working great now! Thanks guys! -
Review 50 (2023-10-31 - Rating: 5)
Very responsive, quick work, not overly expensive and fair. The plumber was very friendly and cleaned up after his work -
Review 51 (2024-11-26 - Rating: 5)
Jimmy did a great job, very through and pleasant to work with. -
Review 52 (2024-06-27 - Rating: 5)
Called Popejoy’s this morning for an appointment for an electrical problem. Justin came this afternoon and resolved the problem. Highly recommended Popejoy’s! -
Review 53 (2023-09-15 - Rating: 5)
We called Thursday morning for a leaking spigot and they were out here Thursday afternoon. Jake Dehm was professional yet still friendly and approachable. He answered all of our questions with ease and he is very knowledgeable. We will definitely use Popejoy again. They repaired an outdoor spigot that was leaking and added a shut off valve to the water line inside the house so we can shut it off in the future if needed. -
Review 54 (2024-01-08 - Rating: 5)
Zach did a wonderful job fixing our tub faucet. He was very clean and professional. Explained everything he needed to do and did it in a timely matter. Would recommend popejoy to anyone. Thanks! -
Review 55 (2024-12-09 - Rating: 5)
My husband and I have trusted Popejoy twice now and we could not be happier! The first time was a plumbing issue - called on a Friday and fixed before the following Friday! Second time was Using their electricians! I called them on Tuesday and they got in the following Monday! I couldn’t be happier with how quick and attentive they are! I chose them originally because I wanted to get close to a local company and have them be familiar with our home. They have exceeded expectations every single time! I will continue using Popejoy for every single issue we run into! -
Review 56 (2023-10-26 - Rating: 5)
Jake was quick to recognize the problem and even though he didnt have all the necessary tools readily available to get the job done he was able to use his best judgement and resolve the clog. He suggested how to prevent it from happening again. He was professional and friendly. I highly recommend PopeJoy for your plumbing needs. -
Review 57 (2024-01-15 - Rating: 5)
Scott came out, on short notice, on a bitterly cold Sunday morning to check our furnace which had quit heating.He was polite, knowledgeable, explained what he was doing and what the problem was and even went up on the roof in the COLD to fix the problem.We are thankful to have local help like this available.Scott and Popejoy are appreciated! -
Review 58 (2024-01-23 - Rating: 5)
They have been doing our work for us for several years now and we would highly recommend popejoysWe are on the maintenance plan for the air conditioning and the heat and recently came to do a check and our furnace was leaking Carbon monoxide and we needed a new furnance. Ours was getting pretty old. This was on a Wednesday and by Friday we had a new furnace. We think they are the best. -
Review 59 (2023-06-11 - Rating: 5)
Words cannot express how much we appreciate Popejoy!Tiffany was SO helpful with helping us pick out a new faucet. Jake came to our house in a very timely manner. He installed and plumbed our new faucet, and installed all new drain pipes for the sink. Tiffany and Jake were very friendly and professional.Thank you so much Tiffany and Jake!!! We really appreciate all you did for us! -
Review 60 (2024-08-14 - Rating: 5)
Awesome job!!! Jake was super professional and friendly. Thanks Jake Dehm and Popejoy!!! -
Review 61 (2023-10-12 - Rating: 5)
We had two different electricians out to try to fix a mistake of a third electrician who had cut a wire to our outdoor lamp light when we replaced our drop ceilings with drywall. Neither of the first two guys could figure it out without proposing invasive drywall cutting. Popejoys guys were awesome! They figured out where the line was likely coming in and made only two small holes in the ceiling to figure out the problem and reconnect the light! So happy with their work! -
Review 62 (2023-12-08 - Rating: 5)
Our bath tub and sink were not draining well. Sam fixed it quickly and tested our water because he noticed a lot of hard water residue on our fixtures. We have had Popejoy install air conditioners, fix boilers, replace pipes, replace garbage disposal to name a few things. Every time everyone they have sent was very professional and did a very thorough great job. We are very happy with everything they have done. -
Review 63 (2024-01-14 - Rating: 5)
Woke up to frozen pipes. I went underneath and found it to have burst the pipe. Small and no mess but still a break and out of my ability to fix. Called Popejoy and despite it being -5 with a wind chill of -23 , on a Sunday, the tech on call came out to our place to get us our water back. He never complained and was in good spirits. Top notch service. -
Review 64 (2024-01-24 - Rating: 5)
Called to set appointment Office staff very Friendly technician showed up next day. Had all materials needed. Cleaned up after work was done. Explained everything very good to work with excellent employees. -
Review 65 (2023-07-25 - Rating: 5)
The technician was able to diagnose and fix our AC in under an hour! He even explained what failed and how it failed. After not having air for almost 48 hours with 2 small kids in the house we are all very thankful to not be sweating again today. Will definitely be recommending your company! -
Review 66 (2023-08-03 - Rating: 5)
I was extremely pleased with the service from Popejoy. Shorty the lead on the team was outstanding. His skill level on the mini backhoe was something to be hold. I would definitely reach out to them again for waterline issues 👍👍. -
Review 67 (2023-08-19 - Rating: 5)
Our initial call for this company was for plumbing work as our new old house had a water shutoff problem. Had them go ahead and fix that and called them to fix our other plumbing issues later and had the electrician out for some extra work in the basement.They were not only professional but tolerated our sometimes extra attention seeking toddlers as well.I cant say enough nice things about them but definitely have recommended them to our local family and friends if they ever have issues.We will be customers for a long long time -
Review 68 (2022-05-04 - Rating: 5)
We had a bathroom shower faucet that was leaking constantly dripping. Sam their technician came out and fixed it within 45 minutes. It’s not dripping now I am very happy with his service. This is the third or fourth time I’ve used Popejoy for different home repairs, I will be using them again. And I would recommend Popejoy to everyone. -
Review 69 (2024-02-13 - Rating: 5)
Thank you Scott and Jared for doing a great job installing my new reverse osmosis water system at my home. The system was installed and operational as expected. Thanks Popejoy Plumbing, Heating, Electric and Geothermal. -
Review 70 (2022-10-10 - Rating: 5)
I used this company in order to install a outlet for my dryer. Justin was the tech that came to my house. He was great and very polite, while being professional. Service didnt even take a full hour for installation. The price was almost half the cost of another company I got a bid from. I will definitely be using them again. -
Review 71 (2024-07-17 - Rating: 5)
Excellent service.very friendly techs.explained everything they were doing.very pleased with your service. -
Review 72 (2021-07-14 - Rating: 5)
They were amazing! We had a non emergency need and they were out the very next day and fixed it quickly! I also love that they send you a text with the person who will be coming to work prior to their arrival. He also did great with my kids trying to watch. -
Review 73 (2024-04-30 - Rating: 5)
Very happy with the service we received! Our service tech was Derrick - he was very polite and informative. I’m glad we chose this company! -
Review 74 (2022-09-27 - Rating: 5)
They were very professional and timely. I received a text with the technicians info before he got here. He was very professional and courteous. Did a great job, explained what needed done. Jason was great and the company was great. I would definitely recommend. -
Review 75 (2024-03-14 - Rating: 5)
Popejoy does great work and they are my go to for any of my HVAC and plumbing needs! Always on time and gets the job done right, bravo! -
Review 76 (2023-12-20 - Rating: 5)
As always, Popejoy’s was great to work with. They are quick to respond, very friendly ((had Scott today), quality work and communicate very well. -
Review 77 (2024-08-07 - Rating: 5)
Thankful that Wesley was able to get us up and running quickly! Thanks again. -
Review 78 (2023-09-21 - Rating: 5)
9-21-23 update, they have done dome plumbing work for me. Same as before, professional, courteous and quality work.They installed electrical sub panel for a hot tub. Justin was professional, courteous, knowledgeable and a good person to talk to. I have used Popejoy in the past for HVAC items and now electrical. My in-laws have used them for plumbing issues. I will continue to use them and recommend them. -
Review 79 (2021-08-04 - Rating: 4)
Excellent product! Excellent Service!! I purchased a water softener and water treatment system from Popejoy in June 2021 and have been very pleased with my water. The water tastes good and feels good. The salesman was very thorough with explaining the products and my options, knowledgeable, and answered all of my many many questions as I tried to learn my way through the process. The service technicians who did the installation were absolutely top notch. Very amiable to talk to, polite and considerate. My water softener is in a crawlspace and oftentimes service technicians will leave trash and old components as if they were visiting a landfill. The Popejoy crew not only left my crawlspace as it should be left, but they even cleared out the items underneath my sink in order to install the water faucet; going above and beyond to wipe out under the sink with a pleasant-smelling cleaner and put everything back underneath when finished. I whole heartedly recommend Popejoy for water softener & treatment needs. -
Review 80 (2024-12-19 - Rating: 5)
We always get great service from Popejoy. Jacob Kwiecinski was prompt , fast, knowledgeable and friendly -
Review 81 (2020-04-06 - Rating: 5)
Oops. I hit the send button too soon on my first evaluation. Christian was very efficient and explained everything in clear detail as he troubleshot and fixed the issues with my furnace. So good to have heat again after 3 days without. The past two times I have used Popejoy have been Great experiences. I will not hesitate to use them in the future. Highly recommend them to anyone needing immediate assistance from a professional. Thanks again Popejoy! -
Review 82 (2024-12-10 - Rating: 5)
I have used Popejoy for my plumbing needs for several years. All the technicians have done excellent work with pride in the results and how it looks. I know I can call them with confidence in the result.I have used the electrical service on two jobs and the results were fantastic. Justin did a wonderful job installing 2 new ceiling lights. -
Review 83 (2024-07-25 - Rating: 5)
Their service is A1 I call them they are here.They do quality work! -
Review 84 (2022-11-16 - Rating: 5)
We have been using Popejoys for over 30 years and the customer service and response time is unmatched. We have worked with several of their technicians and they are all very knowledgeable. Highly recommend this family owned business. -
Review 85 (2022-01-05 - Rating: 5)
They didn’t even come into my house until they covered their snowy boots. If they had to go out to their truck they would take the covering off and put it back in before going back into my house. He showed me what they found out and the cost before doing the work. Very pleased with their service. Very quickly repaired and was it the door. I would definitely recommend this company to my friends and family members. -
Review 86 (2024-07-08 - Rating: 5)
Jacob is a great tech and got my AC cooling again in just 15 minutes! -
Review 87 (2021-06-14 - Rating: 5)
I searched the area for an electrician, had called several and left voicemails. I know this is a very busy time for them. Popejoy got back to me right away and I am glad that they did. I called on a Friday, they had a super nice and very helpful technician here that day to assess what needed done. They were here Monday to install all of our electrical work needed for our newly installed pool, as well as a couple other outlets and miscellaneous things. They were on time, very professional, and quick! 10/10 recommend these guys! We will most definitely be calling them in the future for any electrical needs. -
Review 88 (2020-04-16 - Rating: 5)
Great experience from start to finish. Had a generator that needed service. Called Pope-Joy on Saturday. The person I spoke to was informative, friendly and responsive. My information was passed on to the technician, and received an immediate response on Monday morning. They were very accommodating to my work schedule, and I was schedule for my service call on Thursday. Service was done and my generator is up and running again. Jason, my technician, was very friendly, explained everything, answered all my questions, and was very efficient!! He even shared other service that are provided by Pope-Joy, which I will be using in the future! Highly recommend Pope-Joy for all your household needs!!! -
Review 89 (2023-08-03 - Rating: 5)
I was notified of when the technician should arrive and got a call before about an issue. We talked through it and made an agreement on what to do. I’ve always felt confident in Popejoys service. -
Review 90 (2021-06-15 - Rating: 5)
Our water heater went on the fritz at the worst possible time, BUT thank goodness we called Popejoy! Not only did they get us a new water heater installed just a couple days after calling, but they fixed some major plumbing issues we thought would be too difficult to fix. AND we got a water softener (no more horrible Pontiac water!!!) all for a crazy reasonable price with extremely affordable payments. It’s been weeks since the job was done and I’m still marveling at our delicious, clean, and soft water. Should have called these guys years ago. -
Review 91 (2023-01-18 - Rating: 5)
Very professional and explained what they had to do to rectify a previous plumbers mistake. (From another company a few years ago). Worked diligently and cleaned up after themselves before they left. Would use them again and recommend highly. -
Review 92 (2024-12-13 - Rating: 5)
Wes did an excellent job getting my old boiler running again. -
Review 93 (2022-06-20 - Rating: 5)
Called over the weekend and was able to get a Monday morning appointment for service. Technician communicated well before arriving and explained everything, including providing a cost, before he replaced the bad part. Would definitely recommend for quick, professional service & great communication. -
Review 94 (2021-11-25 - Rating: 5)
Popejoy has helped me with plumbing and electrical. They are always very quick and have amazing customer service and the job is always done right! Love using Popejoy when I have something I need done, because I always know I’ll get it done correctly, quick, and with excellent service! Thanks again Popejoy! Shout out to Matt and Keagan! Matt got out quick for my estimate and Keagan was in and out in no time the very next day to install my outdoor electrical outlets! Thanks guys! -
Review 95 (2021-10-11 - Rating: 5)
We had some issues with our outside air unit and Popejoy came out in the later afternoon to help fix it. Christian was our tech and was on time, professional and helpful. Explained everything and made sure the area was clean afterward. Very happy. Will be using them again in the future. -
Review 96 (2019-05-03 - Rating: 5)
We have had a very good experience with Popejoy! Austin and Mike (Kupe) just installed a new furnace and air conditioner for us. It was a huge job and they were very efficient in getting the job done. They are very knowledgeable and took time to explain everything about the equipment and the installation. They cleaned up the basement and were very careful to cover their shoes on a rainy day. We like our new furnace and air conditioner and its high tech components. They have given us quick service when we called. Thats important! Thanks to the Popejoy crew! -
Review 97 (2021-06-25 - Rating: 5)
Have used Popejoy for electrical, heating, and plumbing...wont use anyone else!! Fast, reliable, knowledgeable, and competitive prices. Called in the morning, and they came out the same afternoon. Diagnosed and repaired my faucet within an hour. They take time to explain the issue and listen to the customer! -
Review 98 (2023-08-18 - Rating: 5)
I needed a sump pump replaced and Popejoy made an appointment immediately. The Technician Jose, completed the work quickly and efficiently. I highly recommend Popejoy!! -
Review 99 (2022-05-27 - Rating: 5)
Popejoy Electrical responded and fixed my failed attic fan within 24 hours after contact for service. My attic fan was not working and Justin N. examined the situation, discussed the various solutions, and allowed me to make the decision on that solution, then resolved this issue. Justins work is impeccable and very thorough!Popejoy, Inc. of Fairbury has become my go to source for all my home repair needs in the plumbing, electrical, and heating/cooling areas. I have extreme confidence with the services they provide. -
Review 100 (2023-07-11 - Rating: 5)
Sam was very professional installing our kitchen faucet and sink strainer. Also cleaned up when he was done. Very happy with Popejoy. -
Review 101 (2018-12-04 - Rating: 5)
Popejoy installed a Mitsubishi mini-split in our home garage. My wife and I were again impressed with the professionalism and proficiency of the Popejoy team. We had 2 technicians come our to home and install in one day. They were courteous, clean and professional the entire day. They answered our questions and were available beyond the installation for questions.We have been using Popejoy services for almost 15 years and we have always been pleased with their work and will continue to use their services. -
Review 102 (2024-03-02 - Rating: 5)
Popejoy goes above and beyond. Jared is the best. Very knowledgeable and always does a great job! -
Review 103 (2024-10-14 - Rating: 5)
Had routine maintenance on boiler. Trevor is always friendly and professional! Answers any questions I might have. I like the fact that popejoy sends me a text containing technicians photo and approximate arrival time. Would highly recommend popejoy for services! -
Review 104 (2023-12-13 - Rating: 5)
Jake was very informative very patient and also very kind I like that he talked me through the things he did to our water heater,also his work was very clean and very proper you have a good one.. happy family over here! -
Review 105 (2025-01-03 - Rating: 5)
The technician was courteous and very knowledgeable. -
Review 106 (2019-05-23 - Rating: 5)
I had a great experience with Popejoy! They came out and fixed my issue in the same day and not only that but at a fair and reasonable price! I would definitely use again and recommend if you need to use them! -
Review 107 (2021-08-05 - Rating: 5)
Sam Bell was here this morning to install a new water heater and did a wonderful job. I have had Popejoy here several times over the years for different tasks, some large and some small, and have always been impressed with with the knowledge, work ethic, friendliness, and professionalism of everyone that has been here. I would highly recommend them for any project you need help with -
Review 108 (2019-11-23 - Rating: 5)
This business is well known in the Pontiac area, and now I know why. The tech was a nice guy, friendly and ready knows his job. He did a excellent work. He even informed me of their maintenance plan, which I signed up for that day. Peace of mind, is more than worth the price. -
Review 109 (2023-08-24 - Rating: 5)
They are highly professional, very knowledgeable. Really know exactly what they are doing. Get the job done quickly and precisely using quality parts. Found the leak and repaired it. -
Review 110 (2021-05-28 - Rating: 5)
Fantastic service! Impressed with customer service on phone and in person, consideration of sending photo of tech who would be arriving before he arrived, knowledge of technician, and the willingness to come to my house on the same day I called which happened to be right before a holiday weekend. They are #1 on my call list for any future electrical services. Would rate higher than five stars if that was possible. -
Review 111 (2019-04-16 - Rating: 5)
Our furnace wasnt working so I called Popejoy. The service technician came out that afternoon and fixed the problem. He was very professional and courteous. The charge was very reasonable and he set us up on a maintenance plan so hopefully in the future we wont have any problems. So glad I called Popejoy! -
Review 112 (2024-01-23 - Rating: 5)
We had a Generator installed the guys were awesome answered all questions explained things very informative I recommend them to anyone We have had great service everytime we have had to call them Thank You PopeJoy -
Review 113 (2022-07-06 - Rating: 5)
I had my water main service break in my front yard. The crew showed up early in the morning and had the situation sorted out by early afternoon. Excavating, running new pipe, everything. These guys kept me aprised of how everything was going, the communication was top notch. Very professional, clean, courteous, all awesome. -
Review 114 (2021-09-28 - Rating: 5)
Popejoys took excellent care of us with the water treatment system they put in. Professional and excellent service! Scott was great to work with. We would highly recommend their business. -
Review 115 (2024-09-17 - Rating: 5)
Service man Jake was on time and very nice he did a great job very happy. We have had Popejoy out for a number of issues and never regretted it. Highly recommend. -
Review 116 (2021-11-23 - Rating: 5)
I had a breaker that kept tripping. Just did everything possible on trying to hunt down the problem. With this being an intermittent problem it can sometimes be difficult to track down. I feel like he did a good job and did a few things to see if that was the issue. So far everything seems good so hopefully it’s fixed with his expertise. He was very knowledgeable and explained this in a way I could understand. I would recommend this company for any issues they may have. -
Review 117 (2022-07-18 - Rating: 5)
I would highly recommend Popejoy! They were on time and Sam was very friendly! He explained what he was going to do and why before he did it which I appreciated. He did a great job fixing my toilet. -
Review 118 (2021-07-18 - Rating: 5)
Technicians arrived on time and did an excellent job installing my new Water Softener. They also did some additional plumbing work in a timely and professional manner. I have used them for Heating and Air Condition work as well. They are always on time and professional in doing their job. -
Review 119 (2022-12-23 - Rating: 5)
I have a water pipe frozen in my basement. They came out soon after i called and fixed the problem and waited until they knew the problem was resolved. Always professional and courteous as well as doing a very good job. -
Review 120 (2023-05-25 - Rating: 5)
Justin and team did a great job installing an electric car charger at our house. Monday call, Tuesday quote, Thursday installation. Hard to beat and good value. -
Review 121 (2021-06-26 - Rating: 5)
Super appreciative for the good people at Popejoy! I reached out to them this morning after having a lightening strike last night. Both our HVAC systems were inoperative. Andy Meiners was dispatched to our home. He diagnosed each of the systems, and was able to replace the affected parts. This company provides amazing service! Andy M worked throughout the thunderstorms today determined to get us up and running. He went the extra mile! We have people visiting this weekend so extra thankful to have our systems up and running perfectly again. Thanks to the good people at Popejoy!! -
Review 122 (2022-09-29 - Rating: 5)
Very professional, they maintain my whole house generator every year, I wouldnt trust anyone else but Popejoy with my generator. Fast, friendly and reliable company. Cant say enough great things about Popejoy. -
Review 123 (2023-01-17 - Rating: 5)
Folks installed a complete water filtration and softener system. They were very personable and professional. They installed a very clean and neat looking system and took time to answer any questions we had. -
Review 124 (2023-09-19 - Rating: 5)
Popejoy installed a water softener and reverse osmosis system in our home. We are very pleased with the quality of drinking water. We highly recommend Popejoy. -
Review 125 (2021-01-31 - Rating: 5)
We have been using Popejoy for years, from plumbing and HVAC services to pool equipment replacement. They always do a outstanding job. We recently had a Novo water softener / filtration / reverse osmosis system installed and couldn’t be happier. Scott took his time testing our water and explaining all of the results and the improvements we could expect to see. The work was completed perfectly as usual, and our water tastes and feels fantastic! No more cloudy ice cubes and delicious, clean water on demand! Scott also came back to re-test and validate the results after the system was up and running. Thanks to the entire Popejoy team! -
Review 126 (2023-11-09 - Rating: 5)
Zach went above and beyond for us! He did a great job! Brittney in the office was also a huge help with scheduling! -
Review 127 (2021-05-17 - Rating: 5)
We discovered a gas leak in our laundry room. Even though it was the weekend, Popejoy was available and easy to contact. Popejoy was able to find and repair a leak in our dryer in a timely fashion. We were very satisfied with their services and will definitely be calling them again if we have any other problems! -
Review 128 (2024-09-10 - Rating: 5)
Tom is very professional and quickly fixed the issue -
Review 129 (2021-07-28 - Rating: 5)
Zach and Sam arrived on time to install the new water heater. They did an excellent job, cleaned up any mess, and we had hot water by early afternoon. I highly recommend Popejoys. -
Review 130 (2023-01-26 - Rating: 5)
We were very pleased with the service we received from the office staff to the plumbers. Friendly, professional, and answered all of our questions. Reasonably priced. We would definitely recommend -
Review 131 (2018-12-04 - Rating: 5)
I would highly reccomened Popejoy heating and cooling! We called about a heating issue last week when the snow storm took out our power and Matt D. Came out and took care of my family as if they were his own! Could be more impressed with their prompt service, their quality and customer service! Matt was amazing! Thank you -
Review 132 (2021-06-09 - Rating: 5)
Popejoy came out at 8:30pm to attempt to fix a water backup in our basement. Doug was very efficient and friendly, explaining everything to me along the way. I would highly recommend calling Popejoy for all of your plumbing needs! -
Review 133 (2018-12-08 - Rating: 5)
Their service was great. Came out quick today on a Saturday and fixed my parents furnace in a hurry. The serviceman Austin they sent was good and very nice. Would recommend them to anyone. -
Review 134 (2023-05-10 - Rating: 5)
I had to make 2 calls to learn my electrician appointment was scheduled. However Justin more than made up for that frustration. We have used him before and he is always kind, great electrician and asks before leaving is there anything else I can do for you while I am here? Thanks for the great work Justin!! -
Review 135 (2019-05-18 - Rating: 5)
After the first call is was really frustrated. Almost call another HVAC company. Called back the very next day. 20 minutes later and everything is working. They will make it right! Thank you so much Beau Popejoy! If I have any need in the future I’ll be coming back. They stand by their name! -
Review 136 (2024-11-11 - Rating: 5)
Great job! Very professional!Thanks! -
Review 137 (2023-03-03 - Rating: 5)
We have had other jobs done by Popejoy. They have always been very professional and courteous. Great bunch of people! -
Review 138 (2023-06-19 - Rating: 5)
The installation of our water system was done very professionally and clean the men were courteous and knew exactly what to do. Thank You to Scott also for all the wonderful help -
Review 139 (2022-09-01 - Rating: 5)
Jason and Jared were great! Have been happy with my water treatment program and are so grateful for our generator, and appreciate the guys checking on them to be sure were good to go! -
Review 140 (2024-09-10 - Rating: 5)
GREAT COMPANY AND EXCELLENT SERVICE! HIGHLY RECOMMEND THEM FOR ALL YOUR ELECTRIC NEEDS!!! -
Review 141 (2024-06-20 - Rating: 5)
Fast service, technician was very courteous and explained what was needed and done. -
Review 142 (2023-03-21 - Rating: 5)
I called and asked for next day service and they were here by 1 the next afternoon..Cleaned out sewage pipe as easily as possible and it worked, kept it priced low enough that it didnt upset monthly budget too bad..Great people to work with, and friendly too.. -
Review 143 (2023-05-31 - Rating: 5)
Justin was so good. Went above n beyond! Checked wiring etc. on my dishwasher n got it working again! Nice Christian man. An Added bonus! 😊 -
Review 144 (2018-12-05 - Rating: 5)
Jordan from Popejoy Plumbing (Fairbury) arrived as scheduled. He resolved three plumbing issues in the time he was here. He patiently listened as I described the plumbing problems, and he explained how these plumbing issues could be addressed prior to beginning the repairs. He was careful in protecting the flooring as he worked. I also appreciated the explanation of the cost of the plumbing service. -
Review 145 (2024-09-06 - Rating: 5)
Excellent service on our generator from Derrick! -
Review 146 (2023-04-26 - Rating: 5)
As always, Popejoy has been competent and friendly. Sam quickly got the parts needed and fixed our leak. -
Review 147 (2024-09-30 - Rating: 5)
Always great service from the Popejoy staff. -
Review 148 (2023-11-16 - Rating: 5)
I might be biased, but Sam’s professionalism is way beyond exceptional. Thank you for the great work! -
Review 149 (2024-07-24 - Rating: 5)
Popejoy is always very professional and always does an excellent job. We’ve had them electrical and plumbing. They are our go to for issues. Scott and Lora Grant -
Review 150 (2021-07-07 - Rating: 5)
Professional and good to work with. Friendly and courteous. Everyone showed up at the scheduled time, and the amount estimated was the amount billed. We would work with Popejoy again. -
Review 151 (2024-10-16 - Rating: 5)
Very professional. Got job done quickly. -
Review 152 (2023-03-09 - Rating: 5)
Hired this company for my father in law to do warranty repair on Generac whole house generator. Technician was prompt, courteous, knowledgeable, and on time. -
Review 153 (2021-08-20 - Rating: 5)
Called to have gas wall mount heater removed. Expected to just get an estimate. He went right to work and removed it. Very pleased with the service. Will call on them again! Thank you James! -
Review 154 (2023-12-18 - Rating: 5)
Popejoys to the rescue! Jake always turns a tragedy into a fun project. Thank you so much! -
Review 155 (2022-10-04 - Rating: 5)
Jake was my plumber and he was very professional and personable and fixed my problem right away! Will definitely be using Popejoy in the future and will request Jake to be my tech!! -
Review 156 (2024-05-20 - Rating: 5)
The tech was very nice and professional. He serviced the air conditioner and replaced a part in the furnace. Everything works great. -
Review 157 (2021-10-07 - Rating: 5)
I was very happy with Sams knowledge. He was very friendly, despite having to go into a dark creepy crawlspace. I will definitely call them the next plumbing problem I have. -
Review 158 (2024-12-20 - Rating: 5)
Wonderful, knowledgeable, quickly handled. -
Review 159 (2023-03-26 - Rating: 5)
Nothing but praise for this company. Eric, our technician, was fabulous. We would highly recommend this company for all your heating, plumbing, and electrical needs! -
Review 160 (2019-04-06 - Rating: 5)
You wont find better service anywhere else around. They are professional, courtious, and punctual. They have done several jobs for me, and always stand by there work/product. You may pay a little more then some competitors, but it is well worth it. If they are on the job you know it will get done right. -
Review 161 (2020-11-23 - Rating: 5)
Thank you Craig Simmons for taking good care of our electrical needs and fixing everything that needed to be done. I highly recommend Popejoy for their services. My experience was a pleasant one. Thank you. -
Review 162 (2024-02-12 - Rating: 5)
Popejoy and its technicians are very knowledgeable and reliable. Always good to work with! -
Review 163 (2023-04-01 - Rating: 5)
Previous home owner always used popejoy...As the new owner I will continue to use them... -
Review 164 (2018-12-10 - Rating: 5)
I am very pleased with the service I received from Jordan. I received a text with his picture so I knew who to look for. Jordan was a very friendly and polite guy. Grest job! I will call again when needed. -
Review 165 (2024-10-04 - Rating: 5)
Friendly, competent technician. Great job! Worked quickly and did the job well.Sam fixed the garbage disposal in under a minute! -
Review 166 (2022-09-29 - Rating: 5)
Keegan did a fantastic, quick professional job. 2nd time we hired Popejoy, very satisfied. -
Review 167 (2024-07-03 - Rating: 5)
Great job trying to find our problem and resolving quickly. -
Review 168 (2024-10-04 - Rating: 5)
Outstanding customer service. We love our water treatment system. Popejoy shows up when they say they will and fo quality work. -
Review 169 (2020-03-10 - Rating: 5)
Jordan arrived and quickly solved the problem and explained the pricing of the service call and the part needed to fix the problem. He was very professional and polite. Thanks again ! -
Review 170 (2024-06-21 - Rating: 5)
Came out right away and fixed our issue. Thankful for the service -
Review 171 (2024-07-02 - Rating: 5)
Sam was vary professional and did great work for a great price!! -
Review 172 (2022-09-20 - Rating: 5)
We had a Generator warning light, Popejoy came out the sameday. An oil pressure switch went out, in less than an hour everything was switched out and cleaned up. -
Review 173 (2022-12-05 - Rating: 5)
I got a new furnace and it works beautifully.Kind and courteous guys.Great clean up and instructions on how to run it.Very satisfied! -
Review 174 (2022-07-13 - Rating: 5)
Installed their state of the art water conditioning, softener, and reverse osmosis system. The quality of our water is outstanding, and the peace of mind is worth the cost. -
Review 175 (2021-12-15 - Rating: 5)
Needed a new control board for my furnace. Andy diagnosed and fixed the problem in under an hour. Very knowledgeable and the price was competitive. -
Review 176 (2024-02-28 - Rating: 5)
Very prompt and excellent service. Wes is very knowledgeable and thorough. Thank you -
Review 177 (2023-11-02 - Rating: 5)
Today, Jason, completed maintenance on our Generac generator. Very knowledgeable, congenial, efficient and thorough. Highly recommend! -
Review 178 (2024-05-15 - Rating: 5)
Always have had great service by all the guys, thank you! -
Review 179 (2022-10-16 - Rating: 5)
30 plus yr old Water heater burst on Saturday night. They were very responsive professional, and thorough! Top notch! -
Review 180 (2022-10-14 - Rating: 5)
Corey was very professional. He explained everything to me thoroughly and repaired my furnace quickly.Thank you! -
Review 181 (2024-05-23 - Rating: 5)
Prompt service great communication would definitely recommend. -
Review 182 (2023-10-17 - Rating: 5)
Friendly, professional, and knowledgeable. Its why we always choose Popejoys. -
Review 183 (2024-03-27 - Rating: 5)
Jake was an exceptional worker did a very nice job. -
Review 184 (2023-03-08 - Rating: 5)
The men are very good at what they do. They are very courteous. I would love to have them for any repair that I need done. -
Review 185 (2024-03-12 - Rating: 5)
Very nice polite and quick tells you everything hes doing!! -
Review 186 (2022-12-30 - Rating: 5)
Professional service , arrived with all tools that might be required to complete the job. My system was a mess. Guys were trooper’s to get it going . Thanks -
Review 187 (2024-09-18 - Rating: 5)
Excellent service and knowledge by Jared -
Review 188 (2023-06-27 - Rating: 5)
Jake did the job perfect and I will be calling u back for more work in the future. Thanks -
Review 189 (2022-10-07 - Rating: 5)
Popejoys were very responsive to our needs and handle our issues in a very timely and professional manner. -
Review 190 (2022-10-18 - Rating: 5)
Quality of service that is not matched by anyone else. Responsive associates who actually talk to you about the problem and recommend options, rather than just trying to sell something. -
Review 191 (2023-07-27 - Rating: 5)
I’m very happy with my experience with Popejoy! Would definitely recommend!! -
Review 192 (2022-11-23 - Rating: 5)
Great service! They do their best to get you fixed up ASAP. Joe was great! -
Review 193 (2022-07-22 - Rating: 5)
Corey was very professional and willing to do anything to ensure our air conditioner was working well. Thank you Corey! -
Review 194 (2023-12-01 - Rating: 5)
Was very kind and did the work successfully and fast Yay for Jacob Kwiecinski thank you so much!! -
Review 195 (2023-06-14 - Rating: 5)
S/m excellent knowledge of new install and tools used and needed. A valuable employee you have!!