Ohio Water Heaters
Located in Pickerington, Ohio
Address: 13799 Nantucket Ave, Pickerington, OH 43147, United States
Phone: +1 614-714-6751
Rating: 4.8
Services
- Identifies as veteran-owned
- Online estimates
- On-site services
- Language assistance
- Repair services
- Appointment required
- Credit cards
- NFC mobile payments
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-25 - Rating: 5)
Ohio Water Heaters provides grade A customer service and is focused more on doing what is right for their customers than making a quick buck.Tammy with customer service and our installer, Jordan were amazing to work with and I would recommend them to anyone.Jordan came out 3 separate times to review the issues we were having and tried his best to help resolve the issue before we ultimately had to replace our hot water heater.They were very prompt with their responses and got us taken care of same day once it was decided we needed the replacement. -
Review 2 (2024-11-27 - Rating: 5)
Having a hot water tank leak is never a fun time, but what a great experience I had with Ohio Water Heaters!Jordan was able to accommodate a same-day service call. He was professional, courteous, and very knowledgeable. He was very patient with all of my questions and inquiries.OWH will always be my first call for all of my future plumbing needs.10/10 would recommend! -
Review 3 (2024-10-31 - Rating: 5)
Great service from my first call ,less than 24 hours later my water heater has been replaced and alls great again. Daniel did a Great job,and showed me all the options. And from my experience as a owner of a business, thats what its all about,and Daniel is not just a great worker,hes a great person,I really enjoyed talking with him. Great company and great people.. -
Review 4 (2024-10-04 - Rating: 5)
Very happy with my new hot water heater installed by Ohio Water Heaters. The technician, Jordan, arrived at scheduled time and completed work faster than I anticipated. He left the work area clean upon departure. He was very helpful in giving me options on a replacement heater that met my budget and familys needs. Highly recommended. -
Review 5 (2024-11-27 - Rating: 5)
Jordan was very knowledgeable. Recieved same day service and problem solved expediently....what a pleasure to have found a family owned plumbing service with excellent prices!!!! No more 1-800 I need a plumber.....highly recommend this company. -
Review 6 (2024-09-03 - Rating: 5)
Our water tank of 12 years died on Saturday. The whole experience from calling and setting appointment was seamless. Daniel arrived at 8am on Tuesday and got to work replacing the tank. He was very friendly and professional. Appreciate the great work and easy process of scheduling. Thanks -
Review 7 (2024-10-14 - Rating: 5)
The technician Jordan Adkins was awesome! He was very thorough and answered all the questions that I had and I had a lot. I would highly recommend them to anyone looking for a great job at a good price! -
Review 8 (2023-06-08 - Rating: 5)
Ohio Water Heaters is 5 star across the board. 1 - Excellent communication… this one is big & Mike communicated with us before (gathering info & explaining our options), during (telling us why this product was the best fit, explaining the modes, etc.), and after (making sure everything was working as expected). 2 - Timeliness… we were scheduled immediately & they arrived when they said they would. 3 - Professionalism… knowledgeable & total cleanup after installation. In addition, they were considerate and polite. Everything you want a service to be, but rarely get!! We have nothing but great things to say, thank you Mike & Blake!! -
Review 9 (2024-09-10 - Rating: 5)
Amazing company to work with from start to finish! They texted early and fit us in first thing in the morning for an urgent water tank replacement. Jordan and Chandler were prompt, kind, and efficient. They even agreed to take on another small project while they were here. Very pleased with Ohio Water Heaters and happy to support a veteran owned business! Thank you! -
Review 10 (2023-03-17 - Rating: 5)
Water heater leak started meaning we had days before it quit completely and are going out of town in a week. Decided to get quote from here bc of high star google rating and being family owned and within minutes had a real person reach out (Tammy and Micheal)! I was so happy to not be placed through an automated gauntlet of harassment. We knew what we wanted and that it had to be soon. Pricing was simple and they offer military discounts, comes with a warranty, and financing was offered without upselling pressure or needing knowledge of this kind of appliance. Work was scheduled within 12 hours! Good communication for techs arrival with the ability to be flexible when I needed extra time before the appointment. Garrett, the tech, was on time, friendly, knowledgeable and treated us like friends! The job was done quickly and correctly. All our questions were answered and we didnt have to clean up after him. Garrett is who I would choose for any future plumbing issue we ever have! Less than 10 minutes after the job, Tammy reached back out to make sure we were satisfied and email confirmations of everything. I cant think of a way this potentially stressful process could have gone better or we could have developed confidence in a company faster than we did here. I am proud to be an Ohio water heaters customer and help promote their business style and customer service habits! -
Review 11 (2024-10-17 - Rating: 5)
Our 5+ year old Rheem water heater bit the dust prematurely. We called Ohio Water Heaters because they are on Rheems list of recommended pros. Im glad we called, because they were great. Very professional. They gave us information on potential fixes, including replacing the dead unit under warranty. There was no pressure from them to choose one solution versus another. For a number of reasons we chose to upgrade the system to a hybrid unit. They installed it very promptly and did a very thorough and professional job. We would definitely use them in the future and we highly recommend them. -
Review 12 (2024-09-13 - Rating: 5)
Daniel bohrman did an excellent job. He was very polite and thorough. The company was reasonable and professional. I am so happy to have an honest Plummer. I now dont have to worry about looking for plumbers ever again. Thank you so much. I am so happy. -
Review 13 (2024-11-09 - Rating: 5)
Jordan and his colleague were great in helping diagnose my issue and alleviating the issue. Every interaction with this company has been very positive. -
Review 14 (2023-07-31 - Rating: 5)
Quality Rheem ProTerra Hybrid water heater product installed by quality, professional, and honest people. Jordan and Dennis were great! If you need plumbing done, Ohio Water Heaters is the first one you should contact, I know I will. -
Review 15 (2024-05-05 - Rating: 5)
Needed a quick water heater replacement on a Sunday. Tammy at Ohio Water Heaters was one of the few people I spoke with who was knowledgeable/helpful and not just an answering service relaying a message. Tammy walked me through finding the information she needed to provide an estimate, provided an estimate, confirmed she could have someone out on Sunday or first thing Monday AM if I wanted to avoid the weekend surcharge. I opted for Sunday. Dan was scheduled for between 1-2 PM and arrived a few minutes after one. He walked me through what he was going to do and got to work. He took the time to answer any questions I had and went back over everything he did when he was done. Overall, the service from Dan was great. He was borough and efficient. The pricing was competitive and fair, even with the weekend surcharge, which was not out of line. If you need a water heater replacement, planned or not, Ohio Water Heaters should definitely be on your call list. -
Review 16 (2024-09-13 - Rating: 5)
Couldn’t be happier! The tech was on time, professional, friendly, quick and clean and the repair was completed successfully. I would be happy to recommend this company to anyone! -
Review 17 (2024-07-12 - Rating: 5)
Tammy and Dan was life savers. Thy both delt with our water heater problems professionally and also with kind personality. Made me feel like Ive known them for years. Dan knew what was wrong right away and even found something else that was wrong and fixed it for us. I will call them in the future. Thank you to all that work at Ohio Water Heaters. -
Review 18 (2023-04-26 - Rating: 5)
The company provided a great price for a great product.Their price was better than others that I had priced.Their technician, Chris McGomery, was professional and expedient. After installation, he provided a thorough explanation of the settings and maintenance of my new tank.I am totally satisfied with Ohio Water Heaters and Mr. McGomery. -
Review 19 (2024-11-30 - Rating: 5)
We were able to get same day service.Very professional, respectful of property.Went above and beyond to accommodate unusual circumstances. -
Review 20 (2024-10-23 - Rating: 5)
Jordan came and saved the day! Our water heater is a fossil, but instead of trying to talk us into replacement he helped us fix the problem. I wont trust anyone else when the time does come to replace my ancient water heater. Thank you ohio water heaters!! -
Review 21 (2024-10-02 - Rating: 5)
Jordan arrived the same day and promptly resolved the issue. I will definitely rely on Ohio Water Heaters for any future needs. -
Review 22 (2024-07-24 - Rating: 5)
Fast response to our need for a water heater and pipe replacement and great value.Shout out to Daniel for his quick work, professional service and making our replacement frustration free! -
Review 23 (2024-02-23 - Rating: 5)
Ohio Water Heaters did a fantastic job! Smooth going from the first call with Tammy through the install by Jordan. Very clean install with zero mess. You will not be disappointed in their work or their price. -
Review 24 (2024-01-15 - Rating: 5)
Our hot water tank went out and Mike sent Jordan and his coworker out. Honestly, I couldn’t be happier with the experience. From start to finish, they were professional, knowledgeable, and courteous. After replacing the tank with a new hybrid version, the two of them took the time to explain system operations and care. I was also impressed that they left everything in super tidy condition. I would highly recommend Ohio Water Heaters to anyone needing plumbing service. Thanks guys! -
Review 25 (2024-12-06 - Rating: 5)
Great, friendly service and people. Quick too. Thanks a lot for the water heater replacement. -
Review 26 (2024-09-06 - Rating: 5)
Responsive, knowledgeable, fair pricing, and they take serious pride in their work. Highly recommend and will use them again! -
Review 27 (2024-05-24 - Rating: 5)
Good experience with this company. I called them with my water heater issue and within a couple of hours a very professional and thorough fellow named Daniel arrived, gave me an estimate and fixed the problem! I would definitely use them again. -
Review 28 (2024-04-11 - Rating: 5)
I highly recommend Ohio Water Heaters. Someone was out to give me an estimate same day when I called. Jordan went above and beyond my expectations and Tammy was super helpful getting things scheduled and paid. Thank you! -
Review 29 (2024-05-17 - Rating: 5)
Best experience in Columbus . Tammy office manager is very good at communicating and Andrew did a great job with removing oron ore deposit in sump pump and installing a new one .You guys are awesome! -
Review 30 (2024-11-14 - Rating: 5)
When I replaced my water heater filter, I asked for the part number so I could do some comparative shopping. It turns out that there is a right and a wrong filter, and the manufacturer uses the same part number for both. Mike and his team have gone out of therir way, at no cost to me, to figure this out. Could not be happier.I had my first post install service call. The plumber was at my house as soon as possible. He showed me how to use the app (Yay, another app!) and the display to troubleshoot issues that are under my control. This one was user error, make sure you clean ALL of the filters. Again, I could not be happier with my decision. -
Review 31 (2024-11-12 - Rating: 4)
Daniel did a great job! He was knowledgeable and explained everything. The quality of his work shows and he was very professional yet easy to communicate with.. -
Review 32 (2024-12-10 - Rating: 5)
Jordan was very professional and knowledgeable. He just installed a heat pump water heater in a couple of hours with minimal disruption to my day. Great service. They also offer Rheem heat pump water heaters, which are very efficient. -
Review 33 (2023-11-09 - Rating: 5)
Stop searching for who to call, and call these guys! I have nothing but positive words and gratitude for the work Jordan and Andrew did for us. Impeccable work with attention to every detail, friendly and kind, thorough and meticulous. They took time to explain everything and answer questions. They went above and beyond to ensure my home was back in working order. Jordan and Andrew... thank you again! -
Review 34 (2024-02-27 - Rating: 5)
Reason for call: slow in heating up at upstairs faucetsAndrew was on time and very helpful. He performed temperature checks through the house and found no obvious problems. He gave me a couple of things to keep an eye and told me to contact the office should the condition worsen.Thx again. -
Review 35 (2024-06-19 - Rating: 5)
Had a new garbage disposal installed by OWH. I called about our existing disposal leaking and not working, and they were able to schedule immediately. The technician arrived on time, and was very efficient in his work. This is the 3rd time I have used OWH services, and I will continue. We had a Rheem hybrid water heater installed by them as well, also a very well done job. Strongly recommend them. -
Review 36 (2024-07-07 - Rating: 5)
Andre showed up within two hours of my call. Provided all options to me and fixed n the spot. Would recommend! -
Review 37 (2024-10-30 - Rating: 5)
Fantastic service. I couldnt be happier with the professional service I received. Would recommend highly. -
Review 38 (2023-09-28 - Rating: 5)
OWH was very responsive and able to come out within a couple hours of being called. Blake took the time to diagnose the problem and gave us options ranging from repairs to replacement. He obviously knows his stuff, was friendly, patient, and we appreciated the fact that he didn’t immediately jump to replacement. We did decide to go with replacement. Blake had a tank on his truck so could replace the tank immediately. Price was fair. Highly recommend. -
Review 39 (2024-03-05 - Rating: 5)
Same day service wasnt just a boast. A team of excellent, highly professional people walked me through every step of going from busted water tank to a reliable tankless water heater. Very pleased. -
Review 40 (2022-12-18 - Rating: 5)
Ohio Water Heaters were excellent to work with when my 2-year-old water heater suddenly stopped working. (The heater was purchased/installed by another company who is no longer in service.) From the moment I first contacted them, their team was professional, empathetic, and prompt. Despite some unexpected challenges, they took care of everything as quickly as possible and worked diligently to get the heater back up and running. Pricing was fair and detailed invoices were provided. I would recommend them to anyone looking for water heater service, and will definitely consider them for future plumbing projects. -
Review 41 (2022-06-16 - Rating: 5)
Our water heater tank gave out so we contacted them asking when the soonest they could come in was. They completely replaced it within 20 hours of it breaking! That’s amazing service. They were professional, kind, and explained everything so well. We had Austin as our tech and he was incredible. He even explained how our old water heater was not only not up to code, but surprisingly lasted as long as it did!Price wise was comparable to other quotes we were seeing and wanted to work with a local company. Things like this are scary for us young home owners but they made it super easy. We are so thankful!!! 😊 -
Review 42 (2023-01-08 - Rating: 5)
We recently had a heat pump/hybrid water heater installed by Ohio Water Heaters. We were very happy with the friendliness and professionalism of the team that did the install. The pre-install communication addressed all our questions without pressuring us into a decision. Mike was excellent to work with and very knowledgeable. The price was great too! We definitely recommend this company. -
Review 43 (2023-11-01 - Rating: 5)
To start with, Tammy in the office could not have been more kinder and helpful, she got me an early service call which takes away some of your stress. The technician that came , Andrew, was on time, ready to work and he knew his job and did it very well. He was polite, made no mess, explained everything he was doing or had to do. I trusted him and I trust Ohio Water Heaters, trust, that’s a hard thing to come by these days .Ron Waugh , Hilliard -
Review 44 (2023-04-05 - Rating: 5)
Our aged water heater has been limping along for some time now and would require a $400 fix, so when it gave up the ghost I called Mike (and scheduling) in late morning. They had someone out to replace it within a few hours! By dinner time we had hot water again. Our installer Garrett was friendly, knowledgeable and fast. He even found a small gas leak we were unaware of and repaired that at the same time. Special thanks to all of your staff for a fast, friendly and professional job. -
Review 45 (2022-07-19 - Rating: 5)
I had a 14 year old tankless water heater that needed replaced. I had gotten quotes from several other companies before contacting Ohio Water Heaters. Mike was able to quote me over the phone and was significantly cheaper than the others. Not only was the quote fast and painless, but he was able to get me on the schedule for the next morning which was great because my unit had started leaking quite a bit of water. The workers showed up promptly on time and were extremely courteous and professional. Chris was very thorough with the install, explained everything he did and even showed me the basic maintenance for it. I am very happy overall with the job and the price! Definitely would recommend! -
Review 46 (2023-08-07 - Rating: 5)
Water heater broke and started to leak late Sunday night. Called early Monday morning and spoke to Mike. He was extremely helpful and able to get someone out Monday afternoon to replace the water heater.Excellent work and I will be using Ohio Water Heater in the future. -
Review 47 (2024-07-23 - Rating: 5)
I called OWH to schedule a tankless flush. They came out the next day, and once again they did a great job. Very honest company. I highly recommend them. -
Review 48 (2024-10-08 - Rating: 5)
Chandler took the time to explain very clearly exactly what our situation was and did very nice work. -
Review 49 (2023-05-03 - Rating: 5)
My wife and I had a new home that required a well. The company that drilled the well told us that they do not make the connection to the home and that it was the responsibility of home center to make the connection, but the home center stated that it was not their responsibility. Since we could not move into the house until a final inspection was completed, and that could not be completed until the water was completely hooked up, I called Ohio Water Heaters. I spoke the Mike on a Wednesday afternoon and he had someone there the next morning to take care of the issue. I highly recommend Ohio Water heaters. -
Review 50 (2024-06-10 - Rating: 5)
From the time I called, the owner Mike, service coordinator Tami, and the technicians Garrett and Chris were all wonderful. Mike worked with me for the Quote, Tami scheduled the work to accommodate my schedule, and the techs were professional, considerate, and they all did a terrific job. Cannot say thank you,enough! -
Review 51 (2023-08-04 - Rating: 5)
We used Ohio Water Heaters to fix our sump pump that had failed. They were very professional and did an excellent job. We are very happy with the result and recommend them very highly! -
Review 52 (2021-11-18 - Rating: 5)
I had no idea what the problem was when I called for my husband who was trying to follow a YouTube video. When I got to speak to the representative for this company he told me what the cost would be for him to come look at it. And then he did something that shocked me. He started asking questions and walked my husband through the steps to light the pilot. I have never had such an experience in my life. He kept asking questions until he got to the bottom of what was going on and my husband understood what he was doing. He made it easy to understand and follow for someone who does not work in this field. If I ever have to have a replacement or something that needs hands on I know who I’m calling because I’ve never felt more reassurance in a single phone call than this man gave me and my husband. 10/10 would recommend to family and friends and complete strangers. I feel completely blessed to have met him in these trying times.So to the man representing this company. You’re an amazing person and this company is better for having you!! -
Review 53 (2024-05-28 - Rating: 5)
Overall a great experience, start to finish. I called Saturday evening, installed on Monday. Garrett and Chris was personal and took the time to answer a few informational questions. Thx! Adding the following on Jan 23 2024... I called on 22nd. I wanted additional shut off valves installed... Jordan and Andrew explained it all in detail... glad again I called... Ill be calling again. Thanks again!May 28th 2024. I bought a new refrigerator w/ ice and water dispenser. I called today and spoke w/ Tammy (super nice we have spoken several times since January 2023 wrt my homes plumbing needs) Agian, Ohio water heaters (OWH) helped me again. Technician Dan was at my house about 2 hours later... Dan and had a short discussion as there was a need to run an extension line from the cold water and he took it from there. The outcome is/was outstanding. Ill have ice for the 1st time in 15 years! Thx OWH! -
Review 54 (2021-06-12 - Rating: 5)
This was one of the best experiences in a long time. Two months ago they helped me troubleshoot my tankless water heater over the phone. They came out yesterday with the owner and a tech to determine the water heater was in perfect working order and helped find a plumbing issue from a remodel they did not cause. After their guidance and talking to my contractor we isolated the problem and corrected it very easily. They were quick, polite, good at explaining the system, and professional. These guys have earned any water heater work well into the future for me. -
Review 55 (2024-08-09 - Rating: 5)
Excellent experience with a service call. Wonderful techs and quick solution. 10/10 -
Review 56 (2023-09-12 - Rating: 4)
They were very prompt. The overall replacement went well and is working great, but there were a few details overlooked- of the spigot to the hot water heater, got broken off, and was never mentioned or replaced, as well as the cover for the drain on the floor. -
Review 57 (2022-06-27 - Rating: 5)
Extremely quick response when requesting a quote on the weekend. Luckily was able to squeeze us in before we left for a week to replace our water heater. Austin was great, friendly and explained what he did after everything was installed! Highly recommend these guys -
Review 58 (2023-07-28 - Rating: 5)
They showed up right on time, let me know when they were on the way, and were VERY thorough in examining all parts of the unit and surrounding pipes to make sure they addressed the whole problem well. Explained everything in detail, friendly, kind to my sons with autism… just generally great to work with. -
Review 59 (2022-04-27 - Rating: 5)
Ohio Water Heaters was a great experience from my first contact with the owner (Mike) to the install by the service tech (Chris). Good price for the install (no pressure). Chis was very professional, made no mess, and completed the install very efficiently, great job!!!!!! -
Review 60 (2024-12-21 - Rating: 5)
Jordan and Tammi were great and very professional! My wife and I highly recommend Ohio Water Heaters! -
Review 61 (2023-06-22 - Rating: 5)
Blake was knowledgeable, informative, and fair. Ohio Water Heaters’ dispatcher replied within an hour of contacting through a webform for my Rheem water heater, and Blake arrived at the beginning of the anticipated time frame. I was very impressed with everyone and the entire experience. -
Review 62 (2021-04-23 - Rating: 5)
Mike was very friendly and informative when I called to get an estimate for a new water heater installation. Brandon was also very friendly and efficient when installing our new water heater. He explained everything he did afterwards and told me what I should do if I wanted to flush my water heater on my own in a year. I HIGHLY recommend. Will definitely use their services from now on. -
Review 63 (2022-03-26 - Rating: 5)
The water heater was on its last leg, called around, and found this company. 500 cheaper than the 3 other places I tried. Mike, great customer service. Chris was great installing and removing all old things. He walked me through how to drain yearly. He was very professional and even came out the same day after installation when I had a concern. ( The 1st time homeowner here) will definitely be used for other projects. -
Review 64 (2022-09-05 - Rating: 5)
Mike assisted me and was successfully able to walk me through lighting a pilot light on a water heaterBeing a renter, he did not have to offer this service to me. However, out of the kindness of his heart, with his help I was able to re ignite the pilot light. Mike did all of this over the phone and on Labor DayI highly recommend Ohio Water Heaters -
Review 65 (2024-09-12 - Rating: 5)
Daniel was great and the service was extremely professional while not trying to shove a sales pitch down my throat. He asked some very simple questions to understand our needs for replacing our water heater and provided what he thought would serve us best. Service was quick, efficient, and affordable! -
Review 66 (2024-11-25 - Rating: 5)
Amazing job. Fast, knowledgable, great price. -
Review 67 (2024-01-11 - Rating: 5)
Our water heater stopped working on New Years Eve. We called Ohio Water Heaters and had it fixed within 6 hours of making the service request. I would highly recommend them. -
Review 68 (2022-04-29 - Rating: 5)
Mike was awesome! He didn’t try to oversell me, he was honest and professional. Thank you also for your service to our Country! HOOAH!Austin - the technician was also awesome. He was professional, prompt, neat and tidy. He explained the entire process and kept me informed a long the way. Thank you both so much! I really Appreciate it. -
Review 69 (2024-10-08 - Rating: 5)
Jordan was not only informative but efficiently explained the issues with my pool heater. Despite being outside of their normal services, Ohio Water Heaters provided me with a free consultation and advice. Let me repeat that, FREE CONSULTATION. I cant thank them enough. Saved me over $4,000. -
Review 70 (2024-06-04 - Rating: 5)
The tech (Dan) was polite and informative. He patiently answered our questions, and he left the area tidy when he was done. -
Review 71 (2022-01-27 - Rating: 5)
You know you are dealing with quality when the company understands the importance of educating the customer FIRST!I requested a quote online from OWH. I promptly received a call back from Mike. He took the time to educate me on how hot water heaters work in regards to what would need to be done in my specific situation with my tank. He gave me options, which let me know he wasnt just about trying to get my money. He was actually concerned with making sure I got the help I needed. Im taking the steps he told me to do first to see if it helps. If not, I know what I need to do and exactly who Ill be calling to get the service from. Having peace of mind because you have plan is everything. Thank you Mike! -
Review 72 (2024-11-22 - Rating: 5)
Jordan did a great job with the installation! Tammy was very easy to communicate with and helpful scheduling our water heater replacement date. -
Review 73 (2022-05-22 - Rating: 5)
Ohio Water Heaters replaced an inefficient gas water heater with a new high efficiency heat pump water heater for us. They did a great job at a reasonable price. They were able to remove the old tank and get the new one installed and working in just a few hours. They also did a nice job of cleaning up after themselves when they were done. -
Review 74 (2022-03-04 - Rating: 5)
I called to get a quote on a new water and was very impressed with the price and the time to get it installed. The two gentlemen that arrived were on time, super courteous, and did an outstanding job to completion. They even hauled our old one away. -
Review 75 (2021-01-02 - Rating: 5)
We contacted Ohio Water Heaters when our previous water heater started to fail. Brandon came out the next day to assess the situation and gave us options for replacements with costs for each option. The day after that, he installed a replacement water heater without issue. Very responsive and professional - would highly recommend! -
Review 76 (2024-12-03 - Rating: 5)
Friendly, fast, knowledgeable and service with care. My rep came in and knew exactly what to do and went right to work. -
Review 77 (2024-07-13 - Rating: 5)
Great experience--he got the job done quickly and the work was great! Problem fixed. -
Review 78 (2023-06-15 - Rating: 5)
I cold called this business (from seeing them listed as a Rheem certified retailer) for some help troubleshooting an error code on my tankless hot water heater. To be fair I did not purchase anything from this business, simply called asking for help. The guy that answered the phone could not have been nicer. The error code was for a “water leak” as there was water inside the unit. Turns out my daughter had sprayed our garden hose into the intake/exhaust pipe. We were on the phone for 15 or so minutes during which he had me send him multiple pictures so he could get a better idea as to what was going on. All of this to say this guy went though a lot of trouble to help. Hopefully this helps someone on the fence about using these guys. -
Review 79 (2017-06-27 - Rating: 5)
We had an issue with a bathroom remodel, and CBUS did a great job for us. We called one day and they were here the next morning! When the technician was on the way I received a text that included his picture. I think this is a great touch! Lance was our tech and he was great. He was personable yet professional and fixed every single problem we had. Wed hire CBUS and Lance again any time. Thanks for your fast and excellent service! -
Review 80 (2023-11-24 - Rating: 5)
Jordan was our main installer. He was professional knowledgeable, and made more than one trip to our home to ensure proper operation of our new water heater. -
Review 81 (2018-12-19 - Rating: 5)
These guys are great. They arrive on time, are polite and efficient. There is no hard sell of additional stuff, which I really appreciated. They suggested that a water softening device might be good for the tankless water heater they had installed earlier this year - which is fabulous and worth every penny, this visit was just annual furnace and water heater maintenance - but did not push it. My overall impression is that they are good guys, not in it just to sell more stuff. -
Review 82 (2022-05-06 - Rating: 5)
Initially came out to fix a small gas leak with a fitting going to the tankless water heater. They noted while here that the drain pipe had not been properly run, so they came back to fix that issue as well. They noticed a leak in an overhead PCV pipe and they fixed that too. No Charge for these two visits. They took responsibility for the work that had not been done properly and remedied the situation promptly. The owner and the techs who came to the house were very friendly, courteous, and responsive. Would hire them again. -
Review 83 (2023-02-17 - Rating: 5)
Tankless water heater was misbehaving since Christmas Day deep freeze which also burst a couple of pipes; pilot would not stay lit. Pipe issue addressed respectably, and perseverance with the water heater finally has it working again, though it took a while to get parts in. OWH is a tad on the pricey side, but you get your moneys worth. Their work is professional and high-quality. Our service tech was a great guy named Chris. Any issues with tankless water heaters, OWH are def the go-to people IMO. -
Review 84 (2020-10-08 - Rating: 5)
I contacted home warranty because of a possible gas leak. I was told the water heater needed some parts to be replaced. After waiting for almost one month without hot water I decided to hire someone myself.Mike from water heaters come out the same day I called. He turn on the water heater and told me that it seemed to be working fine. He did not even charged me the call fee. I am so grateful because he saved me money that I was going to spent due to the lack of knowledge from the previous technician. -
Review 85 (2017-03-22 - Rating: 5)
Lance did a great job. We had several issues with our Water Heater and Lance went above and beyond to get it back up and running. The home office communicated very well and even helped by picking up a part from the depot to save time. -
Review 86 (2024-01-24 - Rating: 5)
Jordan was professional and knowledgeable. We will use Ohio Water Heaters in the future and we recommend you do too. Thanks Jordan!!!! -
Review 87 (2017-11-08 - Rating: 5)
Was in the market for a new furnace and a/c and was collecting estimates. Service Olympians had someone out with within the hour. Steve gave me sound options and was transparent throughout the process. The installation was set within the next few days. Vic and Jacob, the install team, were friendly, knowledgeable and too were very transparent throughout the process. Vic and Jacob gave me options to customize the set up to fit my needs. Specifically we had a preference on how exhaust pipes were to be ran and any drain pipes. The team made it happen without hesitation. Overall positive experience and I recommend Service Olympians. -
Review 88 (2020-11-18 - Rating: 5)
Wife and I are first time home builders. Didn’t have the best contractor and found this out really fast when we didn’t have hot water. Called Ohio Water Heaters and they sent someone out that day. Long story short, we finally got hot water! Mike pointed out a few other things that our builder did wrong. Him and his employee were both extremely knowledgeable and very personable. Customer service is sort of a lost art nowadays but these guys were fantastic. We actually scheduled them to do a few other things next week and add a water softening system. Would definitely recommend these guys to anyone needing plumbing help. -
Review 89 (2018-07-02 - Rating: 5)
This company is Awesome! I am a first time home buyer and as soon as we moved into our new home the A/c stopped cooling. I was told by our home Warranty that we had to replace the whole unit. I contacted Service Olympians to get a second opinion. Chris was sent to our house for a service call the same day. He was very through and professional explaining ALL of our options and the best part is that my A/C is cooling now thanks to Chris! I highly recommend using Service Olympians! -
Review 90 (2022-11-11 - Rating: 5)
Ohio Water Heaters did a phenomenal job for me. Chris and Garret are team AWESOMENESS. They were very professional, efficient and completed the work in timely manner. Ohio Water Heaters is who I will call -
Review 91 (2022-01-13 - Rating: 5)
I recently had a leaking problem occur with my 3 year old Bradford White (Heat pump) water heater. After going to Bradford Whites website and finding Contractors in my area, it led me to call Ohio Water Heaters (Pickerington, OH) where I spoke with the Owner, Mike. After Mike listened to me describe my issue, he said to me, I can either come out to your house and go through a thorough diagnostic and fix-it process myself, or, I can try to save you some money and tell you what you could try to do yourself to diagnose and fix your problem. Then, he literally gave me specific step-by-step instructions how to fix it myself. I decided to give it a try and I did exactly what he said. In the end, Mike was 100% correct about my water heaters problem and the plan to fix it. Its always great having someone to call who you have high confidence in, and the next time I need a plumber, I am definitely calling Mike! -
Review 92 (2022-05-26 - Rating: 5)
These guys did a great job and worked very well together. I was impressed especially when having to work in our hot attic. My wife was very pleased with the quality of work and clean up. I would highly recommend! -
Review 93 (2019-02-25 - Rating: 5)
I called the office to inquire about having my water tank flushed. Lance was dispatched to do the work. He was in and out within an hour.He also explained what he had done; gave recommendations and had me sign his tablet.I’m glad he didn’t act like the previos technicians. They strapped on their gear and bolted for the door when they were done. -
Review 94 (2021-04-17 - Rating: 5)
So very thankful for Ohio Water Heaters. Mike was very helpful getting us the best and most affordable option and Brandon was very knowledgeable and fast in installation. They also have financing which was extremely helpful. I highly recommend them. -
Review 95 (2021-07-08 - Rating: 5)
Fast, response. Professional installation. I had a new water heater in my house and installed within 4 hours of my call.Installation tech was courteous and helpful. I have had no problems with my new Hot water heater. -
Review 96 (2021-02-15 - Rating: 5)
Mike and his team at Ohio Water Heaters actually helped me out of a jam with my furnace, which decided to stop working on a single-digit degree on Sunday. Mike was able to quickly (and cheaply) diagnose a burned-out ignitor, and he even helped me manually fire up the furnace to get my house warmed up before everything could get fixed. He is dependable and honest — I’ll definitely reach out to him when I need plumbing help in the future!! -
Review 97 (2017-11-30 - Rating: 5)
I used this company to install a whole house humidifier. They were able to come out the same day to review my house/furnace and provided recommendations and estimates. They were able to come the next morning to install the system, which was done well, quickly and professionally. -
Review 98 (2018-07-13 - Rating: 5)
Sean installed a battery backup / sump pump for us this morning. What a great experience. Friendly, on time, professional. No pushy up sales, cleaned up afterwards. Thank you, Service Olympians! Weve got a new customer ! -
Review 99 (2023-08-15 - Rating: 5)
Service was same day response. Service man determined the problem with the hot warmer heater was electrical and a quick fix. Will use this company in the future and recommend to others. -
Review 100 (2017-11-02 - Rating: 4)
These guys were very friendly and responsive. The project went a little slower than I had hoped, but the really made sure it was done right. Also, they were very willing to work with me on modifying scope to for my needs for piping a new bathroom. -
Review 101 (2021-10-20 - Rating: 5)
The Technician, Billy, was on time, clean, professional and the job was completed in a timely fashion. All Items in stock, which is a luxury these days. Billy also assisted in repairing a small water leak while on site with no issues. I like to support the smaller family owned businesses just for this reason. Thanks again!! -
Review 102 (2024-05-20 - Rating: 5)
Guys were great to work with. Called on a Thursday and the hot water tank was replaced on a Friday -
Review 103 (2021-02-19 - Rating: 5)
I was doing some research on Bradford Whites website for a proactive replacement of my water heater as it was about at its life. There I found Ohio Water Heaters and I am glad I did.Mike and Brandon were super professional and they did NOT try to sell me something I did not need. The hot water tank was replaced and I couldnt be happier with the work.Please continue to support small family businesses like Ohio Water Heaters! Especially during these difficult times. Thanks Ohio Water Heaters! -
Review 104 (2021-04-28 - Rating: 5)
Our water heater decided to burst at 1:45am. We called OWH at 7:30am, they were here by 10am and done with a new water heater installed by 11:30am! So happy with Mike’s responsiveness and Brandon’s skills. We would definitely use them again in the future! -
Review 105 (2023-07-26 - Rating: 5)
Everyone one with this business is friendly, professional, they go far and beyond the call of service. They send you information of the person come to your home and the discription of the vehicle they are driving. The text they send has a link so you can track their location.I cannot thank them enough for everything they have done. -
Review 106 (2021-01-23 - Rating: 5)
They delivered and installed a high quality water heater 2 days after I ordered it. The tech went above and beyond during the install and moved the location a bit to open up room in the basement. I highly recommend. -
Review 107 (2017-05-22 - Rating: 5)
We had the furnace, A/C unit, and Water heater replaced by Cbus heating and cooling. Not only were they very quick to get us scheduled, but they were very professional, informative, and caring. They were careful to not make a big mess coming in and out of the house and they cleaned everything up before they finished. I would highly recommend this company to anyone needing HVAC work done. -
Review 108 (2018-05-10 - Rating: 5)
Terry came to my place today and installed a new bathroom faucet for one that had worn out and wasnt worth repairing. He was friendly, courteous and very good at the installation and gave me tips about keeping my drain clean. Cost seemed expensive to me, but I am not knowledgeable about plumbing pricing so cant speak to that issue. I would call Service Olympians again if needed and ask for Terry. -
Review 109 (2023-10-25 - Rating: 5)
The plummer that replaced the disposal was very courteous and kind. Cleaned up any mess. He was very fast and efficient. Great job!!! -
Review 110 (2024-05-02 - Rating: 5)
Unbelievably responsive the day after Thanksgiving with a house full of family! The tech wasted no time nailing the problem and getting it fixed. Navien tankless water heater. -
Review 111 (2023-12-06 - Rating: 5)
Everyone was awesome, from scheduling to install. Super knowledgeable and you can tell they don’t cut corners. Highly recommend. -
Review 112 (2017-06-26 - Rating: 5)
Lance did a great job! We had a reasonable quote and our hot water heater replaced within 2 hours. Fast, friendly, and efficient work! -
Review 113 (2022-04-25 - Rating: 5)
Called Mike re: no hot water. Instead of just coming out and charging me a service call he talked me through some things to do myself to fix the issue. As well as provided information and pricing for next steps if the fixes he gave did not work. Very nice and professional on the phone. -
Review 114 (2021-12-20 - Rating: 5)
Same day service. Installers very courteous & knowledgeable. A residential service company that actually shows up & provides the service discussed…WHAT!?!?!? 10 stars for this company & its technicians. Very pleased with the whole process. I will choose them again for any plumbing issues. -
Review 115 (2023-01-04 - Rating: 5)
I was calling around looking for plumbers to fix the leak in my laundry room. I called this company and they were so nice and informative. They did not have to take the time to give me the information that they did and I just really appreciated it. -
Review 116 (2018-11-06 - Rating: 5)
We continue to receive wonderful service. We had our furnace installed and now they came to install our air conditioner. We also had a humidifier installed. Same fast and excellent service. Highly recommend. -
Review 117 (2018-12-19 - Rating: 5)
Called early in the week to have my kitchten sink and faucet replaced and set up a appointment on wednesday. The service tech was on time and made me feel real comforatable. The work look great!! -
Review 118 (2022-12-26 - Rating: 5)
These guys are great! So responsive! Mike led me through some trouble shooting. While it didn’t work, it’s good to know that they cared enough to do so. -
Review 119 (2023-06-16 - Rating: 5)
Very pleased for the prompt and professional service they provided changing us from a leaking tank water heater to a tankless system. Quick and efficient. -
Review 120 (2017-06-16 - Rating: 5)
Mike came out to do a maintenance check on our Furnace and water heater. With this being our first house, he was very informative. He was also great when I showed up late to the visit. Thanks Mike! -
Review 121 (2021-04-30 - Rating: 5)
I had a problem with my pilot light on my very old water heater. I called and they walked me though the process to correct the problem myself. I cant say how thankful I am. When the time comes to replace my water heater I wont hesitate to call Ohio Water Heaters. Thanks again. -
Review 122 (2017-07-05 - Rating: 5)
The technician was very good and found the problem with the heat pump quickly. He spend time explaining all the details how to operate the air conditioning effectively. I would recommend him to anybody that has problem with their air conditioners. -
Review 123 (2022-07-19 - Rating: 5)
The technician showed up on time, was professional and did a thorough job diagnosing the issue with our tank-less water heater. They provided options for repair or replacing the unit. -
Review 124 (2018-02-01 - Rating: 5)
OMG this team was awesome from Chris coming to the house and giving us an estimate to the gentlemen that came to our home the next day and did a custom job of installing our furnace. They did an awesome job would definitely refer them to anyone. -
Review 125 (2019-01-22 - Rating: 5)
Brian M called and asked if he could come earlier than the scheduled window. Yay! He looked at our under the sink, gave me a reasonable estimate and replaced our drain pipe under the sink. I will use this company for any future plumbing work. -
Review 126 (2023-04-24 - Rating: 5)
Excellent service and very professional and proficient. Ohio Water Heaters is an excellent company. Chris did an outstanding job. -
Review 127 (2017-11-24 - Rating: 5)
Needed plumber in short notice and Service Olympians steped up and addressed my plumbing needs quickly and professionally. They arrived on time and got the job done. Will surely use them again. Thanks again Service Olympians. -
Review 128 (2024-04-27 - Rating: 5)
Great service. Jordan and Andrew were fantastic! Would highly recommend! -
Review 129 (2017-11-09 - Rating: 5)
Serviceman Brad arrived within the scheduled time window. He was polite, professional, and efficient. Maintenance was completed as purchased in good time. I especially liked the text message when the serviceman was dispatched. -
Review 130 (2017-10-27 - Rating: 5)
Lance was an amazing technician and educated me very well on the work he was doing. I would definitely recommend the company if you are selling your home and need to remedy plumbing and HVAC. -
Review 131 (2018-11-20 - Rating: 5)
From the first phone call to Service Olympians, to the completion of work in four days, I had amazing experience. The staff very friendly, helpful and process very easy going. Tammy T. -
Review 132 (2018-01-04 - Rating: 5)
Highly recommended! They were quick, professional, reliable and priced competitively. I am so happy I called them to fix our plumbing issue! -
Review 133 (2022-08-11 - Rating: 5)
Chris McGomery was our plumber. He was great to work with. We will be calling them again when we move forward on other projects. -
Review 134 (2023-08-15 - Rating: 5)
Had an issue with the venting of water heater. Ohio water heaters came out and quickly corrected it. It was fast and good quality work. Thanks!! -
Review 135 (2022-03-03 - Rating: 5)
Did a great job installing our new water heater. Professional and Courteous and had it completed in just a few hours. -
Review 136 (2022-03-24 - Rating: 5)
Timely installation, friendly customer service, very knowledgeable 2 man crew, experienced and professional in every way. I highly recommend this company and product. Martin H. -
Review 137 (2017-04-25 - Rating: 5)
We were in a bind with needing a new AC unit. Cbus Heating, Cooling, and Plumbing came to the rescue. The staff was polite and installed the new AC quickly. I would highly recommend this company. -
Review 138 (2024-03-07 - Rating: 5)
Chaz and Andrew were friendly, professional, fast and did high quality work. -
Review 139 (2024-05-16 - Rating: 5)
Awesome service. Everything was done as expected, and fast. Many thanks! -
Review 140 (2023-02-22 - Rating: 4)
Initial contact with Mike was very good. He told us what he would do, no fluff, and quoted a price and said when he could do the job . -
Review 141 (2017-11-29 - Rating: 5)
Job was scheduled in a timely manner complete with in-person quote and explanation of the project. Lance is knowledgeable, friendly, and communicates well. Highly recommended. -
Review 142 (2023-11-29 - Rating: 5)
Great company. I use them for all my plumbing needs. 💯 recommend! -
Review 143 (2022-01-20 - Rating: 5)
Showed up exactly when promised, performed the work quickly, cleaning up after themselves on the way out. Professional, courteous, quick, efficient. Hot water is back, which makes the entire family happy. -
Review 144 (2022-08-09 - Rating: 5)
Incredibly helpful and professional. We were able to get same day service/installation. Will definitely be using them again. -
Review 145 (2021-08-30 - Rating: 5)
Our old water heater (20+ years) started leaking very slightly last week. I contacted Mike on Aug 28. I was debating between getting a replacement from one of the hardware stores and possibly doing the work myself. After talking to Mike I decided to go with Ohio Water Heaters. They provide the professional series heaters. Mike scheduled my install for Monday morning. Billy arrived promptly at 8:30 and was out by 10:30. He was very professional and friendly! Old heater removed and taken with him. Very clean installation. Very pleased, and will definitely use Ohio Water Heaters in the future. -
Review 146 (2023-02-28 - Rating: 5)
The team from Ohio Water Heaters were fast and polite. Quick to respond and a good price for the work. -
Review 147 (2018-12-19 - Rating: 5)
I was very satisfied with the courtesy, professionalism and expertise of the technician. I also got a prompt response from the company when I requested a detailed invoice with a full explanation of what was done. -
Review 148 (2017-07-03 - Rating: 5)
I felt comfortable with the technician, which is very important to me. He was very kind and courteous. He answered any and all of my questions. I truly appreciated all of the work he had completed. -
Review 149 (2022-10-03 - Rating: 5)
Thank you, the guys were very efficient, the process was quick and I had hot water available within an hour.Very pleased with there work.Thank you again. -
Review 150 (2024-06-03 - Rating: 5)
Prompt same day service with detailed estimates and options. Jordan and Brad were straight shooters, which I like, and gave me so much information to assist us in making the right choice for our needs. Highly recommend their services! -
Review 151 (2020-07-07 - Rating: 5)
Most of the staff were pretty friendly but some were not at all. I forget the name of the last staff member (jacob?) that was at our property but he was exceptionally good! Very friendly and helpful. -
Review 152 (2023-01-18 - Rating: 5)
Chris was such a nice gentlemen I would recommend him to come out to my house any day. He was polite and respectful. -
Review 153 (2024-05-13 - Rating: 5)
If you want honest professionals, then I highly recommend Ohio Water Heaters!! I was told by Big Sandy Superstore that they were not able to install my washer because of a water line issue. Turns out, the info given about my washer install was not accurate at all! In fact, there was nothing wrong with my plumbing and Ohio Water Heaters assessed my plumbing and saved me hundreds of dollars! Thank you Daniel and Jordan for your honesty!! Youve gained my trust and I will call you for All plumbing needs!!! Thank you!! -
Review 154 (2022-12-13 - Rating: 5)
Installation of tankless water heater ... very punctual, professional and friendly! Will definitely use this company again if I need someone. -
Review 155 (2017-06-30 - Rating: 5)
Very professional and courteous. Came out to give estimate very quick and sent directly to our email right after the visit. Explained the entire process in detail and answered all my questions. -
Review 156 (2017-11-28 - Rating: 5)
Mike was great. He was early has a great passion for his job and cares for the best interest for the customer. I was very impressed -
Review 157 (2023-06-13 - Rating: 5)
Excellent service. We will use Ohio Water heaters again the next time we need a professional plumber. -
Review 158 (2018-02-21 - Rating: 5)
Replace my hot water heater with a tankless system. Lot of work and did a top notice job. They took there time to make sure pipes were straight and level. That things looked nice. -
Review 159 (2018-06-18 - Rating: 5)
He came out to help us with our a/c on Father’s Day and one of the few companies that provided same day service. We highly recommend! -
Review 160 (2017-06-18 - Rating: 5)
Professional and precise on the job, informed me of any other possible problems I could have coming. Give me suggestions on ways to help make things more efficient. I highly recommend CBUS Heating, Cooling and Plumbing. -
Review 161 (2023-07-21 - Rating: 5)
Very friendly, very professional, did excellent work. They went out of their way to make sure that we had all our questions answered. -
Review 162 (2024-04-29 - Rating: 5)
Prompt, kind, efficient, and explained everything very well. Id invite these two for dinner. -
Review 163 (2018-12-22 - Rating: 5)
Hadar on time and knowledgeable. Having Olympians complete work that was price wise competitive with another quote. Contracted for annual service plan. -
Review 164 (2024-10-23 - Rating: 5)
Knowledgeable people, will use again -
Review 165 (2023-06-12 - Rating: 5)
The Ohio Water Heaters team was prompt, professional and provided a quality service. -
Review 166 (2019-01-04 - Rating: 5)
Excellent service. The technician was prompt, professional, and polite. The customer service representatives that I spoke with provided excellent service and were very courteous!! -
Review 167 (2019-01-14 - Rating: 5)
The technician was on time, extremely polite and knowledgeable. We have been very pleased with all of the techs who have serviced our equipment. -
Review 168 (2024-03-28 - Rating: 5)
Service was excellent. I own a farmhouse that was built in 1900. The existing water heat was in the oldest part of the cellar. The well water and dampness had taking its toll on it. When I called Ohio Water Heaters, I was able to speak with the service technician. He suggested installing a 50 gallon Rheem Marathon water heater. The composite tank has a lifetime warranty. When the service technicians arrived we decided to relocate the water heater to a newer section of the cellar that is drier. They installed the new tank and removed the old. The new tank required new copper lines with pro-press shutoff valves and fittings, as well as new electrical service. The technicians were professional and courteous. I will use their services in the future. -
Review 169 (2023-08-01 - Rating: 5)
Blake did a real good job explaining all aspects of troubleshooting the water heater -
Review 170 (2017-06-25 - Rating: 5)
Spoke with Mike R. on the phone about a problem I had with my a.c. He gave me a couple things to check including the popped breaker I overlooked. (Duh...)Thanks Mike for the helpful advice! -
Review 171 (2017-11-29 - Rating: 5)
Very responsive and knowledgeable about my HVAC. The technician (Mike) was professional and explained everything to me. -
Review 172 (2018-12-17 - Rating: 5)
The service techs were on time and even did the call ahead notice. These guys were very professional and explained everything they needed to do and were very thorough in the work they did. -
Review 173 (2018-05-16 - Rating: 5)
Showed up promptly for appt. Very courteous and provided me with full options and estimated prices. Very good service, excellent work. -
Review 174 (2018-12-07 - Rating: 5)
Courteous and professional. They throughly explained what the problem was and the best, cost effective way to repair it. I would definitely recommend their services! Thx! -
Review 175 (2021-12-13 - Rating: 5)
Extremely knowledgeable and informative on what set-up was right for my household without overselling! Fantastic customer service. -
Review 176 (2021-11-18 - Rating: 5)
Tech was very friendly and professional. Ive already recommended them to friends and family. Thanks again for saving the day -
Review 177 (2024-06-20 - Rating: 5)
Great recommendation and quick and efficient service. -
Review 178 (2024-08-08 - Rating: 5)
Andrew did an amazing job replacing the main water valve that was not working and an outdoor hose hook up line that was leaking. He was thorough, well-educated, professional and efficient! -
Review 179 (2020-12-11 - Rating: 5)
Did complete duct work as well. High end Hot Water heater install saves a ton of money over the life! -
Review 180 (2023-11-20 - Rating: 5)
Great customer service and quality work. I fully recommend this company. -
Review 181 (2018-12-21 - Rating: 5)
With our luck, the water heater went out on the day we were supposed to leave for our vacation. Service Olympians came out and replaced our water heater the same day and we still got to leave on schedule! -
Review 182 (2022-11-02 - Rating: 5)
The plumbers were on time quiet and efficient. What would have taken me all day they did in hours. -
Review 183 (2023-07-19 - Rating: 5)
Work was accomplished and they worked with us on schedule. Workmanship was good. -
Review 184 (2023-10-13 - Rating: 5)
The company has been great to work with. When I called about getting a new water heater Tammy was very pleasant to talk with and did an excellent job explaining the different options. A few days later Andrew and Jordan came out to do the installation. They did an awesome job with the install, they were super polite, and they took some extra time to go over how everything worked. The next morning Tammy checked in to make sure all was working properly and I got everything set ok. I will definitely be reaching out to them again with future plumbing questions/issues. Thanks!