E. Dake LTD, The Plumbing & Heating Doctors

Located in Perry, Ohio

Address: 3717 N Ridge Rd, Perry, OH 44081, United States

Phone: +1 440-291-5974

Rating: 4.7

Services

Identifies as women-owned
Online estimates
On-site services
Wheelchair-accessible car park

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-26 - Rating: 5)
I cannot recommend E Dakes enough! They always take care of our problems promptly, and efficiently, LOVE THEM! This time our technician was Steven. He is always nice, professional, and does great work! It is nice to have the same servicemen year after year. This is a quality company with a great bunch of employees who go out of their way to provide wonderful service.

Review 2 (2024-09-22 - Rating: 5)
We’ve used E Dake for our plumbing, heating / AC issues for the past 10+ years. Everyone we’ve met has been friendly and knowledgeable. Great service; we never hesitate to call.

Review 3 (2024-12-20 - Rating: 5)
They helped us solve some difficult plumbing issues when no one else could help us. They were friendly, fair and very knowledgeable. I would recommend them to anyone.

Review 4 (2024-02-19 - Rating: 5)
Friendly people who care. Most important to me is that Im seeing the same people year after year. That tells me E Dake treats their employees as well as they treat their customers.Ive been a customer for the past 20 years and will continue to be.Reasonable pricing, for on time service.They actually left the room neater than it was when they got here.

Review 5 (2024-08-08 - Rating: 5)
They came out and didnt give up and they got my drain cleared out and theyre gonna come back in the fall and do some more work for me. They do a good job. Theyre clean friendly and get the job done

Review 6 (2023-11-10 - Rating: 5)
Dan did a great job at a reasonable price! I needed my toilet pulled to clean under it after the county blew out the lines on the street, causinga gross backup. I expected to do the cleaning, but Dan did it and was mindful of how I wanted it done. He was very understanding. The best part is that I have found a company that I wont hesitate to use again.

Review 7 (2024-03-12 - Rating: 5)
I had a problem with my tankless water heater and had no hot water. Mike K came out and diagnosed the problem quickly. It was still under warranty and he got the claim going right away and the part was sent overnight shipment. The office kept me up to date on progress and shortly after the part arrived Mike came back out and installed it. Quick response, great service and Mike showed me everything he did. Would highly recommend.

Review 8 (2023-08-16 - Rating: 5)
This company provides the service and customer satisfaction that us older generations have been looking for! They were efficient, professional, thorough, and kind. From the beginning of the project until the end, everyone within this company was stellar! Mike K and his assistant, Jeff, were so timely and clean. Mike really took the time to explain each component of what he had installed for our water heating system. He was so patient and considerate of my lack of knowledge. This whole team has won me over! Ill definitely be referring them to anyone that tells me they need a plumber or HVAC technician!You wont make a mistake if you go with E. Dake!- Jacqueline

Review 9 (2022-05-27 - Rating: 5)
I needed to have a new hot water tank installed. I cannot speak highly enough of the professional quality service I received today! They were on time and had my new hot water tank and vent pipes and condensation pipes installed within two hours! They were respectful of my home and cleaned up when they were finished… I will definitely use this company again in the future! Fair pricing and excellent customer service!

Review 10 (2023-07-06 - Rating: 5)
I had a plumbing problem happen two days before a holiday party at my home. They listened to my panicked explanation and a technician was at my house within the hour and had everything fixed in about 45 minutes. I will be calling them to service my furnace and air conditioner, too, based on their professionalism, which is nonexistent with my current heating and cooling contractor. Great job!

Review 11 (2024-06-08 - Rating: 5)
Chris and Jake did an outstanding job of replacing our old water heater in a tight crawl space. They also fixed the leaking gate valve that is the hot water heater supply cutoff. They kept everything neat and clean. When they arrived I had asked them look at the gas line to the oven because the prior install left a four inch gap between the wall and the stove even with the trim piece. I wanted to get a quote on moving the gas line closer to the wall. Before leaving, Chris took one look at it and said he would fix it right now. A few minutes later and they had a ninety degree fitting installed and the unit flush against the wall! Outstanding service from this company. I highly recommend them. I will definitely be calling them in the near future for other projects!

Review 12 (2022-10-10 - Rating: 5)
The team at E Dake were very responsive and took great care of us. Explained some of the common issues to watch for with boilers and got everything back up and running in about an hour. They were recommended to me by my granny, who uses them for her boiler maintenance every year and she loves them too! Thanks for taking care of us.

Review 13 (2024-05-24 - Rating: 5)
Stephen and Randy were efficient and friendly. They got my a/c up and running quickly. I would recommend these 2 guys anytime !

Review 14 (2020-09-25 - Rating: 5)
I had so many issues calling different plumbers and trying to get them to give me quotes or even actually come out to do the job. I luckily was recommended this company and when I called, they answered, schedule an appointment, and came out the next day.The quality of work that was performed was astounding and they were extremely thorough to make sure that the money I was spending was going towards a job that was done properly.This was one of the best experiences I have had ever with the service company coming to my house. Obviously, I highly recommend them to everyone!

Review 15 (2023-09-25 - Rating: 5)
Just getting around to this post, but wanted to share my experience with others. I have a crawl space underneath my home where I had E. DAKE LTD come in and replace all my old steel pipe with new pvc pipe. DAN the Forman with his crew removed all old and replaced all new piping in around a half a day. When it was completed it was a masterpiece of work. New pipe, New drains, New everything. We found no leaks, and when they left my home the old pipes were removed and the work area was cleaned. I will give this company 5 stars out of 5. Very happy customer. THANK YOU E.DAKE LTD.

Review 16 (2022-09-20 - Rating: 5)
From the initial visit for the estimate through installation E Dake was top notch. Steven caught that our flue to the furnace needed replacement and that our chimney already had a liner when several other folks missed on one or both. The installation went great. I recommend their service and professionism with the highest marks.

Review 17 (2023-01-23 - Rating: 5)
In most cases I enjoy surprises in my life, coming into my basement/crawl space to find water is not one of them. I called E. Dake at what Im sure were after hours and he provided me truly wonderful customer care and some much needed peace of mind. This exemplary service was only out done by the service he provided me the following day. He took time to investigate the issue, provide solutions and explain what was happening as he remedied the problem. I cant recommend this company enough.

Review 18 (2022-07-20 - Rating: 5)
I couldnt have asked for better people to come and install my new Hvac system. Chris is a true professional and can tell right away that he has experience and astonishing work ethic. He deserves nothing but the best. Hes a joy to talk to because hes so knowledgeable about his profession. Giving tips on how to correctly take care of the units he installs. I personally would get dinner with him anytime because hes a genuinely good man. Very very pleased with all the work hes done. Thank you so much for employeeing Chris Tillman.

Review 19 (2023-08-08 - Rating: 5)
Technician was on time, very professional and did a great job. It was a nasty job, he had to crawl under the house and never complained. I have used E. Dake for a number of years and they always deliver.

Review 20 (2023-02-27 - Rating: 5)
A big thanks goes out to the E Dake LTD, The Plumbing & Heating Doctors. Ed, Dan and Jeff were very courteous, and professional. They were prompt, wasted no time getting started, and clean-up exceeded my expectations. Those boys even went the extra mile to shovel the excess dirt around our yard where it was needed!I cant say enough about this wonderful company and their team of boys, Ed, Dan, and Jeff.I will definitely use E DAke LTD again.

Review 21 (2024-09-11 - Rating: 5)
Always prompt, professional, and trustworthy. They are wonderful to work with!!

Review 22 (2023-07-09 - Rating: 5)
Mike K did a great job! On time, updated me on every detail and cost before proceeding with the repair. Will definitely be using them again in the future.

Review 23 (2022-10-07 - Rating: 5)
Toilet(s) replacement.I have used E. Dake for pretty much all of our HVAC and plumbing needs for the past few years. They have always been prompt, friendly and professional. Today, Dan replaced two toilets and our garbage disposal. He was exceptional, even by their standards. We are truly happy to have plumbing/HVAC service that we can count on.

Review 24 (2022-10-19 - Rating: 5)
I have used Dake for 24 years and have never had anything but the BEST service. Ed and his team are on time, professional, and take the time to do things correctly. Would recommend them to anyone especially if you have an oil furnace.

Review 25 (2021-06-21 - Rating: 5)
I just love this company. The work is spot on and the techs are nice and personable. I have had 15 yrs of PM work for my furnace and air conditioning system to plumbing for a half bath and unit booster and air return I stalled. The booster has evened out the temp in our house and has made it so comfortable. Thank you E. Dake!!!

Review 26 (2022-06-27 - Rating: 5)
Great scheduling. Came out when they said they would. Tech was very knowledgeable and efficient and had me up and running quickly. Looking forward to scheduling them back out for preventative inspection of my boiler.Highly recommend!

Review 27 (2023-03-29 - Rating: 5)
Dakes was at our house on two occasions--the 1st was a furnance repair an the young man was very polite and charming The second was for hot water tank. also very well doneBoth times service was excellent and office staff very courteous.

Review 28 (2022-07-11 - Rating: 4)
The service men replaced a frost free faucet with a vacuum cap on the front exterior of the house. The repair was not as simple as they thought it would be. They were working on the replacement for quite a while. After we thought they were finished and I went ahead and paid for the job I hooked up the hose, turned it on and the new faucet leaked as bad as the one they replaced. I called the office and reported the condition of the new faucet and the dispatcher sent the repairmen back for service on the new faucet. After everything was said and done, we were completely satisfied with their work.

Review 29 (2020-08-15 - Rating: 5)
Needed them for an emergency sewer drain cleaning. Very professional. Only company I called who returned my call. The plumber had a full schedule they found time to take care of us. The price was good. Will use again.

Review 30 (2022-02-03 - Rating: 5)
We needed to add a new sewer line. Ed did the trenching and connected the new line to the existing line while Matt redid the bathroom plumbing and flooring. Both groups were quick, professional, and a pleasure to work with. My wife and I are very pleased with the work they did. Thank you!

Review 31 (2020-01-15 - Rating: 5)
I had a leaky 10-year old combo boiler that needed replaced. I called places to look at it before calling E. Dake and was quoted at $7,000 ; $8,000 ; and $4,000 respectively. I knew there was no way replacing that tank should cost that much. So I called Home Depot and the guy they sent out said he was going to pass on the job because he didnt know anything about combo tanks!I then called E. Dake and they quoted me over the phone at $1,700, came out later the same day, and were done by 5:30pm. The guys knew what they were doing, did a great job, and were friendly and helpful with any questions we had. I would definitely recommend them for anyone looking to get a good job done at a fair price.

Review 32 (2022-11-05 - Rating: 5)
We are very impressed with this company. We have used them frequently over the years for many different issues. They respond quickly to requests. The staff is experienced and very friendly. They are a rare professional business in this day and age!

Review 33 (2017-02-18 - Rating: 5)
Had a boiler problem. These guys were the closest company who deals with my boiler brand. Had an appointment same day, diagnosed quickly and accurately, fixed and up and running quickly and for a very fair price. Highly recommend these guys. Everyone was pleasant and professional.

Review 34 (2024-02-10 - Rating: 5)
Given the terrible situation I was in and needed some immediate help they were honest fair and quick. Best experience I could have asked for. Would recommend to anyone.

Review 35 (2016-07-08 - Rating: 5)
Riser pump went out. It was the 4th of July, of course it had to be a holiday! Called several area plumbers, E. Dake was 1st to reply and service man (Matt) was at my house within an hour. This had the potential to be a $2,000 repair if the motor was shot, but Matt didnt BS me and soak me for something I didnt need. He had it cleared and looking like nothing ever happened within an hour....and this was a holiday! You can trust these guys. I never write reviews but a good plumber is like a needle in a haystack. I dont know anyone at this company and have no benefit in misrepresenting the truth. Need a plumber you can trust who will show up and handle your problem? Call these guys!

Review 36 (2024-01-10 - Rating: 5)
Michael K came and fixed our (very old) broiler and was very knowledgeable and kind. Very happy with our service!

Review 37 (2024-02-12 - Rating: 5)
Excellent job installing the Bradford White hot water tank at a great price. Very knowledgeable and friendly team.

Review 38 (2023-06-08 - Rating: 5)
Great experience! Dan was very personable and helpful. He was quick and efficient and I would recommend him and E. Dake for plumbing needs! Thanks Dan!

Review 39 (2023-06-06 - Rating: 5)
They have done many of my repairs! They are so fantastic! Dan came today and he was exceptional! Thank you for your kind and prompt service!!! A+

Review 40 (2022-06-22 - Rating: 5)
Matthew was on time, professional, efficient, and explained what the plumbing issue was. Repaired the problems quickly and is knowledgeable. We are so thrilled to be able to have water pressure again. Thank you!

Review 41 (2022-09-21 - Rating: 5)
Very professional company and employees. They answered my website inquiry, which two other companies did not bother to do. On time for the estimate and the install. Friendly and helpful answering my questions. I was very happy with all aspects of the service and I am picky.

Review 42 (2021-09-21 - Rating: 5)
Arrived on time. Promptly diagnosed the problem and solved it with the minimum of fuss . How a shampoo bottle got wedged in the toilet is a mystery.I have no hesitation recommending this company. Thanks Matt.

Review 43 (2022-09-26 - Rating: 5)
Service tech Dan the man was both professional and personable. He installed our Delta kitchen faucet in no time and correctly.

Review 44 (2023-12-18 - Rating: 5)
Service was prompt. Dan was professional. He even cleaned up splatters on the wall. Very happy with the service performed.

Review 45 (2022-10-26 - Rating: 5)
Additional plumbing was installed and/or repaired. If you do use this company, ask for Matt very professional and personable. Highly recommended.

Review 46 (2018-01-09 - Rating: 5)
I needed help fixing a soldering job gone bad and Mike came and did the job I asked. I was nervous calling for help and I was kind of expecting him to say it all had to be redone and charge me for all these hours, but he didnt. Very professional and I would call them again if I needed any plumbing work.

Review 47 (2023-02-28 - Rating: 5)
Came out and did some plumbing on my building. They were quick, courteous, and efficient. Definitely will be calling them back next time.

Review 48 (2024-05-24 - Rating: 5)
Randy and Steven did a great job. Got us back up and running!

Review 49 (2022-09-06 - Rating: 5)
Service technician name Mike came and repaired a faulty installation by Blindandsons. Mike was very professional on time and did a fantastic repair job!

Review 50 (2019-01-18 - Rating: 5)
Found problem with my furnace. Charged $ 69.00 which I thought was very fair. Fixed problem myself with a recommendation from the tech. Furnace working great. Great job guys!

Review 51 (2022-01-03 - Rating: 5)
Weve had to call both for plumbing and heating services and weve always had a great experience. Theyre so fast to respond and work really hard to figure out whats happening and fix it!

Review 52 (2019-07-11 - Rating: 5)
Our home warranty company has placed us with them a couple times now, great company to work with. Responds quickly and great service.

Review 53 (2021-02-11 - Rating: 4)
Great job on repairing my drain line. The technician, Matt. Was excellent as well.Would recommend and use again in the future.

Review 54 (2020-05-29 - Rating: 5)
They came in replace my hot water tank they were real good very efficient and did a nicer job than the previous people did I would recommend them I give them five stars on my job

Review 55 (2024-04-19 - Rating: 5)
Mike K is very knowledgeable and he has excellent customer service.

Review 56 (2024-05-21 - Rating: 5)
My AC stopped working just as the temps went up & 3 days before my scheduled maintenance appointment. I called the office, left a message & asked if there was any way to get me in the next day instead of having to wait 2 more days. The office put me on the cancelation list & by noon that day, they called me to tell me Mike K was on his way. Mike figured out the problem quickly & had the part on his truck to get it fixed then & there. I cannot recommend this company, or Mike, enough! Everyone Ive come into contact with at E Dake knows their stuff!

Review 57 (2022-06-21 - Rating: 5)
Excellent work in installing tankless water heater. Matt, Dan and Wayne are terrific technicians. Excellent install!!

Review 58 (2024-09-03 - Rating: 5)
The best at what they do

Review 59 (2024-04-02 - Rating: 5)
Excellent service! Deanna was wonderful with scheduling and ordering the parts in advance. The two technicians (Dan and Josh) were very professional and took great care of us. Very happy.

Review 60 (2016-07-18 - Rating: 5)
Had a couple of AC problems.The techs diagnosed the problem promptly.Repairs completed in less than an hour.Was reasonably priced.

Review 61 (2022-11-02 - Rating: 5)
Outstanding service from Mike K. As always the folks at E. Dake are professional, friendly and know what they are doing.

Review 62 (2022-09-15 - Rating: 5)
Fixed two leaking shower faucets and replaced out hose faucet too. Great job and fast!

Review 63 (2022-09-15 - Rating: 5)
I had a leak we couldnt figure out where it was coming from. The technician quickly diagnosed and resolved the issue

Review 64 (2024-01-30 - Rating: 5)
My furnace quit working 2 days after Christmas. Ryan heating came out and told us it was going to be over a week before they could replace it. Another company said maybe over the weekend. But EDake was able to get it replaced and working within 24 hours of calling them. And when Mike found out we had a 5 month old baby at home. He called in for backup to ensure he got it done same day. Amazing company and amazing group of people. Looking forward to adding out AC u it from them this spring.

Review 65 (2022-02-23 - Rating: 5)
Good people, we have had a very good experience working with this company. Matt is great.

Review 66 (2023-05-20 - Rating: 5)
Great service and value. If you need a plumber, I recommend calling them.

Review 67 (2023-09-29 - Rating: 5)
Call these guys. Amazing work and very reasonable pricing.

Review 68 (2022-08-02 - Rating: 5)
I love my shower! Great work and very friendly and professional people.

Review 69 (2021-03-26 - Rating: 5)
Had a major issue with a an antiquated system . Made the call and explained my problem . It was taken care of promptly and professionally . Good people .

Review 70 (2022-08-03 - Rating: 5)
Exceeded my expectations!Showed me a few things others had missed. Solved one minor on going issue that no one else could figure out!

Review 71 (2023-10-15 - Rating: 5)
Mike K and the team got our boiler up and running. Job was done professionally and fairly priced. I would hire them again and recommend their services.

Review 72 (2024-03-13 - Rating: 5)
They were professional friendly extremely satisfied

Review 73 (2022-03-04 - Rating: 5)
Always have a great experience with this company. They found my problem and resolved it quickly.

Review 74 (2024-03-15 - Rating: 5)
Dan and Chris were so helpful in explaining the problem and how to prevent it from happening again. Very friendly and kind

Review 75 (2019-10-17 - Rating: 5)
Fast, efficient, clean and knowledgeable. Didnt try and sell me anything else but what was needed.

Review 76 (2022-10-12 - Rating: 5)
They replaced a damaged base board register on my circulating hot water heating system. They also upgraded the heating system with a new motor and pump which eliminated a humming noise that I have had in the unit for several years. They also installed a unit that automatically eliminates air from the system making it more efficient. The service personnel were very professional and knowledgeable. I have used them in the past and will continue to use them in the future.

Review 77 (2023-01-18 - Rating: 5)
Have used E. Dake multiple times over the years. A couple times over holiday weekends! Have come to trust their recommendations, really nice people.

Review 78 (2022-02-12 - Rating: 5)
I cannot say enough positive things about this company. They have helped myself and my family on numerous occasions and have never met a more professional, kind, and caring bunch of people. The person who answered the phone was efficient and detailed oriented which was amazing. Two different professionals have come on weekends and emergency type situations within only a few hours each time and fixed the problem. They are extremely reasonably priced as well. Would recommend them to anyone!!!

Review 79 (2022-09-06 - Rating: 5)
The technicians did a great job. System is running great.

Review 80 (2022-11-08 - Rating: 5)
Great experience working with E Dake for full installation of new furnace and AC units. Would definitely recommend.

Review 81 (2022-07-12 - Rating: 5)
Service quick and very informative. Mike K. Was very professional, courteous and efficient. Explanations given for service provided.

Review 82 (2022-10-26 - Rating: 5)
Always quick response and prices are very reasonable!

Review 83 (2018-01-25 - Rating: 5)
Very courteous and helpful customer service. We had a water valve leak and they came out within a few hours and fixed it. Mike was very professional knowledgeable and did a great job also reasonable. Would recommend Dake plumbing thank you for your quick service

Review 84 (2020-10-16 - Rating: 5)
Every time I’ve needed help these guys are fantastic. Couldn’t be happier and their pricing is very competitive for very quality work. Nice people too, always very friendly. I’ve used them on 4 separate occasions for various jobs. Highly recommend!

Review 85 (2019-07-08 - Rating: 5)
We had a branch line blocked and called a number of places. E. Dake was able to squeeze us in which is good because we couldn’t use our shower or sinks! They super fast, very nice, and very reasonably priced. Will absolutely call them again if we run into any other plumbing issues.

Review 86 (2022-08-24 - Rating: 5)
Very professional and educated the residents about thing to do for maintenance

Review 87 (2018-05-30 - Rating: 5)
They came out same day I called to take care of drain issue. Brandon arrived promptly and was considerate of our home. It took a little longer than hoped but he got through some heavy roots and made sure he showed me the work and job was done. Thank you would recommend!

Review 88 (2022-06-28 - Rating: 5)
We have been customers for over 10 years, and they are excellent! Thank you.

Review 89 (2021-02-27 - Rating: 5)
Fast same day service.Honest and fair prices.

Review 90 (2019-11-01 - Rating: 5)
Great service and what a wonderful tech. Turned out none of us had noticed the fan was in the on position instead of auto, so our furnace was never turning off, boy did we feel silly. The tech made sure that was the problem and to top it off de declined to charge us for the call. What great service.

Review 91 (2020-06-08 - Rating: 5)
Thank you Melanie for dealing w my issues over the phone and getting someone out to my house within the hour that is super efficient and amazing!