Brown Heating, Cooling and Plumbing

Photo of Brown Heating, Cooling and Plumbing

Located in Palmetto, Florida

Address: 1611 12th St E, Palmetto, FL 34221, United States

Phone: +1 941-722-9276

Rating: 4.8

Services

  • Small Business
  • Online estimates
  • Language assistance
  • Wheelchair-accessible entrance
  • Repair services
  • Appointment required

Categories

  • Plumber
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-10-22 - Rating: 5)

    He came to the house at about noon. He did not leave till 7 oclock, when the job was done.Austin is an amazing technician, very knowledgeable and if he doesnt know he calls the office and finds out. Great service, quick, high quality.

  • Review 2 (2025-01-03 - Rating: 5)

    An outstanding young man did a superior preventive maintenance to my a/c unit. Very personable and completely knowledgeable to all aspects of the job. Bought home in April 24 - unit is 8 years old and I feel this visit, though costly, will extend the life of the unit and provide me with uninterrupted service. Thanks for a great job. In addition we had an interesting conversation - - how often does that happen with an a/c tech?

  • Review 3 (2024-11-25 - Rating: 5)

    Wow, Troy arrived earlier than scheduled and he Evan called me to tell me when he would be there. Arrived on the minute. Very professional, and pleasant. Assured me that everything was working properly with my gas furnace.

  • Review 4 (2024-12-17 - Rating: 5)

    Don Jones did a thorough inspection after the installation of my reversible heat-pump AC system by Brown Heating, Cooling and Plumbing. I learned from him how to do my part in maintaining optimal performance as he explained everything I needed to know and won my heart, when he said, This is a career for me, not just a job.

  • Review 5 (2024-12-18 - Rating: 5)

    Always look forward to seeing Troy when he comes to service our AC! He is delightful and kind, diligent and caring. Wonderful work!

  • Review 6 (2024-10-01 - Rating: 5)

    Austin was outstanding! Professional (wore cloth boots so not to track anything in, thorough in checking out my AC system and in his explanations, cleaned up so that the white tile floors were glistening) and friendly. I will ask for him in the future.

  • Review 7 (2024-10-08 - Rating: 4)

    We are so grateful that our AC is working again right before the hurricane! Adam was very professional and knowledgeable. He made sure everything was running smoothly to minimize our hurricane worries. Thank you, Adam!

  • Review 8 (2024-07-08 - Rating: 5)

    Had a small issue with my heat pump Friday night. Called Brown heating and cooling on Monday morning to set up a service call. Very nice lady squeezed me in, and I got a call from a young man, Jose Garcia that he was on his way. From the time I scheduled to the time I heard from Mr. Garcia, I had solved the problem. But having been in the business myself, I was happy to pay the dispatch fee. Mr. Garcia arrived as planned and chatted with him for a couple minutes he answered a couple of questions. Paid the bill and got a receipt and everything went great. I appreciate this level of service. I will be returning to these nice folks in the future.

  • Review 9 (2024-11-22 - Rating: 5)

    Brown HC&P are always on time and attentive to the task at hand. They provide excellent service on my AC unit and wouldnt hesitate to recommend them.

  • Review 10 (2024-10-25 - Rating: 5)

    I was extremely satisfied with service today. Donald was courteous and very professional. I highly recommend Brown’s for all of your heating and air conditioning needs!

  • Review 11 (2023-12-29 - Rating: 5)

    Rob did a great job replacing a broken pressure switch from the well used for irrigation. He explained everything and gave me an estimate beforehand and once given the go ahead had I’d fixed in no time even when he had to go and get the part from their warehouse. Would definitely use Brown Heating, Cooling and Plumbing again.

  • Review 12 (2024-08-07 - Rating: 5)

    Donald did a fantastic job diagnosing my a/c. He is very attentive and answered all questions that I had in detail. He has a great attitude. I recommend him and Brown Heating and Cooling.

  • Review 13 (2024-08-09 - Rating: 5)

    Very friendly, he explained how he was going to fix my air conditioning each step of the way. Fast service. Would recommend and use service again! Thank you!!

  • Review 14 (2024-06-08 - Rating: 5)

    Our AC went out yesterday and we called around 3 PM. Then sent Juan out this morning to fix it. Juan was EXTREMELY professional and efficient. He took tone to explain what he was doing and why. He gave us options and was knowledgeable and informative. Weve used Browns before and will continue to use them in the future.

  • Review 15 (2024-07-08 - Rating: 5)

    Robert did great job helping us to install a new set of whole house water filtering system. He is quick, and patiently explain all my questions. Highly recommend!

  • Review 16 (2024-08-07 - Rating: 5)

    Technician was super bright and explained the problems in detail. He fixed a big problem in my system and i am grateful . Recommend him highly!!!!

  • Review 17 (2024-06-04 - Rating: 5)

    Jose was very personable. He explained what the complete process would entail to fix my system and what the cost would be. He also flushed the system while here. Appointment set for Thursday, June 6 to get the complete job done. Thanks so much, Jose!

  • Review 18 (2024-12-12 - Rating: 5)

    From the office staff Lisa to the technician Troy, very knowledgeable and polite. I highly recommend this company to everyone.

  • Review 19 (2024-07-16 - Rating: 5)

    Austin was on time, professional and didnt try to sell additional services that we didnt need. We have used Brown HVAC for over 10 years and are happy with their service.

  • Review 20 (2024-09-30 - Rating: 5)

    Austin turned up on time as he promised on his advance phone call. He listened to the problem and then got right into investigating and resolving the issue. Great job Austin! Brown Heating, Cooling and Plumbing is the best!!

  • Review 21 (2024-12-05 - Rating: 5)

    Donald did an excellent job in replacing the heat strip in our new AC unit. Friendly, knowledgeable and efficient in his work ethic. Highly recommended!

  • Review 22 (2023-11-29 - Rating: 5)

    Rob was very professional and knowledgeable. He did a great job installing our new water softener.

  • Review 23 (2024-09-25 - Rating: 5)

    Brown HC is the Best! Ease of making appointments reminders and showing up on time is just part of it but their knowledge and expertise is wonderful

  • Review 24 (2024-04-24 - Rating: 5)

    I approached Jose as he was working at another clients home to inquire about UV lighting. He finished that job, stopped by my home and was able to install the lighting for me. He explained the entire procedure while he did it and also gave me other recommendations. Very impressive Customer service!

  • Review 25 (2024-07-09 - Rating: 5)

    Brown A/C Does a really great job. My technicians name was Austin, which was not on the drop-down list. He did an excellent job.

  • Review 26 (2024-07-31 - Rating: 5)

    My technician was Donald he was excellent very nice guy and really knows his trade I will be requesting him for all my service work

  • Review 27 (2024-11-18 - Rating: 5)

    Donald was very helpful with explaining the details of the job he had to do today. He was very thorough and was finished in approximately 45 minutes. Donald also told me everything was running very well. That made my day. Donald answered my questions about what he had to do today completely. Thank you Donald for your professionalism. Happy Thanksgiving to all at Brown Heating. I appreciate you all.

  • Review 28 (2024-02-22 - Rating: 5)

    Jose was very confident and patient with the customer. He provided an honest assessment regarding the overall condition of my system. Bottom line, I purchased a $9000 system replacement based upon his competency and customer service orientation. Jeff.

  • Review 29 (2024-08-16 - Rating: 5)

    Its nice to get a whole nights sleep! Jose came and fixed everything without complaining. Hes a hard worker

  • Review 30 (2024-07-25 - Rating: 5)

    Jose did an awesome job of finding problem and guide through the process of replacement of old unit. New unit will be installed same day. All the info received was very helpful. Would recommend Brown for your air condition needs.

  • Review 31 (2024-08-16 - Rating: 5)

    AC Technician Austin was awesome. He went over the whole system and then talked with us about different options with our 11 year old system. Weve been using Brown Heating and Cooling since 2001. In that time theyve done all types of services. Weve never had a bad experience with them. They are always courteous and always explain things if we have questions. We lived in Bradenton for 17 years, when we moved to Sarasota they transferred our service agreement to our new home. 😊

  • Review 32 (2024-01-15 - Rating: 5)

    Rob was very punctual and pleasant to work with. He offered me a lesser expensive repair option than what I originally requested in case I wanted it. He felt trustworthy and professional, and I would work with this company again.

  • Review 33 (2024-06-25 - Rating: 5)

    Austin was very efficient and did a complete job. Gave me several options to complete the job.thanks for sending a very good employee very happy with Browns

  • Review 34 (2024-05-18 - Rating: 5)

    Jose after talking with him for a second time felt he was a very nowledgable tech and seems to a caring person for his customers. Before the end of the day he had brought temporary cooling to carry us until they could install a new system.The guys that came did a pretty decent job at putting in the new heating and cooling system. Jose did need to return to install a new line cover which was ok. I was disappointed in Jose when I asked him to double check the refrigerant charge and he gave me some lame excuse that he was unable to do that because it was to humid. I was really surprised at that when he new unless he forgot that I was a tech myself for over 40 years.

  • Review 35 (2024-10-01 - Rating: 5)

    Always great, prompt, respectful and efficient. We continue to keep our service and maintenance with them!

  • Review 36 (2019-05-06 - Rating: 5)

    When our AC unit failed, we called Brown, since they had become our favorite for maintenance servicing. The service person who came was the general manager, Andrew. He explained all the options to us for repair/replace. We decided to install a new unit, and he did a temporary fix so that the unit might make it through the weekend.Excellent installation on Monday by Randy and Rudy (pictured)! They were competent, professional, courteous, and answered all our questions. They completed to installation in about 4 1/2 hours, including site clean up. Brown HVAC continues to provide us superior service and continues to be our favorite.

  • Review 37 (2024-10-30 - Rating: 5)

    I cant say enough good things about brown heating and cooling. They are professional, informative, personable and fair. Ruuds AC product, on the other hand, didnt fare quite as well. A 3-year-old $8,000 air conditioning unit should not have a coil failure after 3 years. And, to have the audacity to only cover the cost of the part and not the labor is even more egregious. It cost me $2,700 to replace a coil that was under warranty. Never again Ruud. You will never have a shot at any other system I put in.

  • Review 38 (2024-12-14 - Rating: 5)

    Troy checked out the units and everything was good considering we had to endure two hurricanes. Great job as always. No complaints. Would recommend Brown Heating and Cooling in a heart beat!!

  • Review 39 (2024-05-30 - Rating: 5)

    This company, Jose G., installed my ac unit when the old one was literally burning itself up. Jose did my maintenance checkup yesterday. He is just as professional, efficient, kind, thorough and personable as when he installed the unit. He is the reason I use Brown and trust them.Update: Jose and a trainee did a tuneup and inspection of my ac, both inside and out. I feel that this business, especially with Jose, holds itself to very high professional standards. Highly recommended.Update: a gentleman named Troy did my 6 month service. He was professional, competent and knowledgeable. I would rate him right up there with Jose. Brown has excellent employees and I am very happy with their service.

  • Review 40 (2024-10-16 - Rating: 5)

    Donald Jones came out for routine maintenance and cleaning. He did a thorough job and was very professional!

  • Review 41 (2024-12-19 - Rating: 5)

    Troy is very polite and curtious! He explained the whole situation and answered any questions I had!We chatted for a moment and Troy is very nice to talk with!

  • Review 42 (2024-09-28 - Rating: 5)

    Donald even made the bad news not quite as painful. Very nice and efficient young man. Thank you.

  • Review 43 (2024-01-24 - Rating: 5)

    Jose has been our A/C technician for quite a while now. We always make sure to request his services, whenever we have Brown Heating and Cooling come to service our unit. Jose is honest, very professional and knowledgeable. He provides us with detailed information on our system’s status and he gives us several options for any required maintenance.

  • Review 44 (2023-11-13 - Rating: 4)

    Very nice young man - quickly identified the problem.I thought the cost of the repair was very pricey for what needed done. I paid only for the service call (which was reasonable) and paid my handy man do the repair for me - saved over $140.00.A 5 minute job, $15.00 in Parts - $89.00 house call - i thought $150. Would have been fine - not $268.00 for a running toilet.Maybe I am out of touch . . .

  • Review 45 (2023-07-05 - Rating: 5)

    Our A/C died last night. We called first thing in the morning and requested a technician to come ASAP. The office promised to send someone between noon and two . The technician called at 11:30 and was at our house at noon. He checked the system and shared his findings. The system is 11 years old and we know it is ready to be upgraded. The technician however went above and beyond to find used parts in his truck to fix the old system temporarily until the new one can be installed. He didn’t charge me for the repair and promised to come back if anything else goes wrong with it until the new system gets installed. We purchased the new system from him and the price and quality of the new unit is very competitive .I am a business owner myself and can appreciate a good service, quality and pricing. I’m looking forward to working with them to replace the unit in the next couple of weeks. Jose the tech was helpful and knowledgeable. I would highly recommend them.

  • Review 46 (2024-11-19 - Rating: 5)

    Austin was awesome. Very knowledgeable, professional and friendly.

  • Review 47 (2023-08-31 - Rating: 5)

    Marco was very professional, courteous, informative, and diligent in performing the diagnostic of our home A/C today. He was thorough and completed the diagnostic in an efficient manner. We will be requesting him for future service work upon availability. Job well done!

  • Review 48 (2023-09-11 - Rating: 5)

    Marco is a nice man who knows exactly what he is doing and evaluated our issue. He knew how to solve our problem within seconds. Very knowledgeable and easy to talk to which you don’t see often. Greatly appreciate his work and the help he gave to get our A/C back up with the Florida heat. Thanks again!

  • Review 49 (2024-05-22 - Rating: 5)

    My services today was with houston. On time, respectful. Knowledge on my Air Conditioner. Informative which one will work best for my condominium. Did maintenance on my Air Conditioner. Thank you!

  • Review 50 (2023-07-19 - Rating: 5)

    Brown is awesome! Helpful, responsive, prompt. I love the text reminders and notifications. Jose is the greatest - friendly, kind, compassionate, helpful, considerate. I actually look forward to knowing he’s the one coming to help us with our A/C each time he comes out. Thanks for the great service and I highly recommend Jose!

  • Review 51 (2023-02-22 - Rating: 5)

    Troy was great! Because of a cancellation, he was able to get there very quickly, and showed up on the early side of the projected time frame. He was very nice, polite, and professional. He quickly identified the problem, and did the repair very efficiently. Next we need service, I’ll ask for Troy.

  • Review 52 (2023-07-28 - Rating: 5)

    Marco from Brown did a great job for us! He was in and out quick with all the work and clean-up done even better than expected. Brown takes great care of our home and needs each time they make a service call.

  • Review 53 (2024-09-30 - Rating: 5)

    The 2 men that were here were so polite and very hard working! They left the property spotless. Will absolutely refer your company to everyone I know that needs a liable company and 1 day turn around to install our unit which was huge! Thank you so much 😁

  • Review 54 (2024-03-05 - Rating: 5)

    Jose came on time. He was kind and professional and delivered the detailed estimate right away. Speaking with him, I had confidence that he knew the work well.

  • Review 55 (2023-08-01 - Rating: 5)

    Water heater started leaking in the early morning hours and flooded the house and garage. Called four different companies and this was the only one who could respond immediately and by the next day we had a new water heater. Thank you Greg for doing a great job and thank you too Robert who did the insulation. Very professional service on time and communicated very well. Thanks for a great job

  • Review 56 (2024-08-21 - Rating: 5)

    Troy was very professional, polite and efficient. Appreciate the heads up text and follow-up phone call about arrival and on time appointment.

  • Review 57 (2023-04-04 - Rating: 5)

    Jose was great! Called and gave me time if arrival and was here when he said, had system diagnosed very efficiently. Needed a new part and had one in the truck. AC back up in no time flat! Highly recommend! Reasonable price also. He also educated me as a new home owner on routine maintenance and changing air filters.

  • Review 58 (2023-12-04 - Rating: 5)

    We have had them install 2 units in over 10 years. They are the best of the best. Every technician that we have had come out has been very polite and very respectful. They know what they are doing and they go above and beyond to get the job done. Highly Highly recommend.Margaret Boehle

  • Review 59 (2023-10-09 - Rating: 5)

    I have been using Brown heating and cooling for 10+ years. The staff is extremely friendly and always accommodating in terms of my AC needs. Whether it is a normal maintenance or an AC outage, I know I can trust Brown to be there in a timely manner and get me up and running. I highly recommend Brown for all your AC needs.

  • Review 60 (2024-07-13 - Rating: 5)

    We just moved to Palmetto and needed a plumber. I saw all the good reviews and ratings that Brown had and called them. I couldnt be happier. Great people and great work. They changed a hot water heater and a kitchen faucet, all was good. Now they are installing a new A/C. Im happy with Brown Heating, Cooling and Plumbing.

  • Review 61 (2024-07-01 - Rating: 5)

    Browns installed and has serviced my AC for 2 years now. They are wonderful about calling me when it is time to service. Their technicians are always on time and explain everything they are doing. Most recently, Jose was my tech and he was so understanding about my Mom (97) sleeping. He made sure he did not make any noise. I highly recommend

  • Review 62 (2023-04-17 - Rating: 5)

    Marco arrived earlier than appointment, which was fine. He seemed very knowledgeable and thorough and very pleasant. He even wrapped up my heavy hose after use. I did like being notified of who was coming to perform the service. Had new a/c installed by Brown one year ago. No problems and have lower FPL bills.

  • Review 63 (2024-05-22 - Rating: 5)

    Jose, on his second visit to my home, did not disappoint. Very knowledgeable, professional and polite. Informed me every step of the way. Discussed possible upgrades without hard upselling.So Jose responded to my repair call on May 22.As stated above. Still not disappointed!

  • Review 64 (2024-06-18 - Rating: 5)

    Jose is the professional every company needs representing their organization. It doesn’t get any better than him, the professionalism, and communication for a homeowner is the best I’ve ever come across. The education he gave me will help me help my a/c keep going strong for years. We won’t be calling anyone else for our a/c needs. Honesty goes a long way, and Jose Galicia & Brown Plumbing/ Heating & Cooling have earned our loyalty as customers. Thanks guys.

  • Review 65 (2023-12-08 - Rating: 5)

    Jose Galicia with Brown Heating, Cooling and Plumbing was great. I have lived in apartments most of my life so I was not up to date on AC units. Jose took the time to explain the 21 inspection steps performed. He arrived within the time frame scheduled and called 10 minutes before arrival. I would highly recommend Mr. Jose Galicia again to perform my 6- or 12-month AC checkup.Thank you

  • Review 66 (2023-07-24 - Rating: 5)

    It was a pleasure to see Troy again, he is very informative and explains everything on my level. Troy is why I contacted Brown Heating and Cooling after the purchase of my new home. This is a wonderful company with great employees from the receptionist to the technicians.

  • Review 67 (2023-11-06 - Rating: 5)

    Jose performed my semi-annual inspection of my home’s a/c unit. He was professional and thorough. He explained everything the inspection entailed. I just completed my 2nd semi-annual inspection and signed up for 2 additional years. I am totally satisfied!

  • Review 68 (2023-07-03 - Rating: 5)

    From the first time Greg came to help me with my AC I knew I could trust him. He is dependable, honest, and does an excellent job. I would highly recommend this company to my family and friends.

  • Review 69 (2023-03-08 - Rating: 5)

    These guys are great. I purchased a service plan last year (very reasonable) and just renewed for another year. Their tech is outstanding, knows his stuff, on time and cares. Thank you Troy and Lisa.

  • Review 70 (2024-02-23 - Rating: 5)

    Jose G. was great on the front end and the installation team of Ben and Jason were efficient, courteous and completed a total install in about 6 hours.Jeff

  • Review 71 (2024-12-10 - Rating: 5)

    Austin was very pleasant and polite. He explained what he was going to do and did his work quietly..

  • Review 72 (2023-05-24 - Rating: 5)

    So glad I called Brown for my A/C maintenance. Jose is a professional and respectful technician. Explained what he was going to inspect and then reported his findings. And since it was my initial visit, he gave me a bit about the company. Highly recommend.

  • Review 73 (2023-08-14 - Rating: 5)

    Gary was very courteous and efficient! He called to make sure it was ok that he arrived a little early for the job. After he evaluated the problem, he had even taken photos, he went over the options we had. He was very thorough in explaining the work that needed to be done. I feel we got a good deal and Gary did a great job!!

  • Review 74 (2022-06-09 - Rating: 5)

    Brown Heating & Cooling was very professional with scheduling and performing services. Jose arrived and was very personable. He explained every step with great detail as he was servicing/inspecting our system. He gave honest opinions and did not pressure us with any big ticket sales. We felt very comfortable with the information he provided. System is over ten years old but was operating within spec. When it is time to replace our system very soon, we will give Brown Heating & Cooling our business.

  • Review 75 (2024-08-12 - Rating: 5)

    Fixed plumbing issue quickly and at reasonable price. Susan in office very helpful.

  • Review 76 (2023-09-13 - Rating: 5)

    Jose was great. Explained why we were experiencing issues, and provide solutions. Great customer service, easy to set up an appointment. Overall very happy.

  • Review 77 (2023-08-14 - Rating: 5)

    Jose did a great job explaining the issues with my A/C unit. I will need a new one, but I have confidence in Jose. He was recommended by my neighbor and it was a top notch recommendation.

  • Review 78 (2021-11-01 - Rating: 5)

    We were very impressed with this company. We have used other companies over the years and Brown heating and cooling was by far the best company we ever used. Everyone of the techs were very professional and knowledgeable and cleaned up after themselves. They gave me a great price on a new AC system and more. I recommend this company very highly, you will be very happy you made the call. Thank you again to Andrew, Jose, Lonnie, John and colt for a great job and especially to Dale the owner for working with me. Thumbs up to this company

  • Review 79 (2022-06-22 - Rating: 5)

    Gary was amazing. Early for the appointment and very apologetic on the cost of the service that I really needed, which to me, shows he wasn’t just trying to sell me something but it was genuinely something I needed.Very professional and gave excellent advice.This company deserves more than 5 stars…Thank you!

  • Review 80 (2023-06-19 - Rating: 5)

    Jose was absolute the best! He was prompt, courteous, direct but very understanding, and he even shared a few stories about my dad (a previous client, now deceased). Thanks for being awesome, Jose!

  • Review 81 (2023-11-27 - Rating: 5)

    Troy is an excellent technician. He thoroughly explained everything that was going on with my AC unit. He made sure everything was running smoothly. He was early, friendly, and polite.

  • Review 82 (2024-01-19 - Rating: 5)

    Troy was extremely courteous, knowledgeable and friendly. He did a great job explaining what he was doing and what he discovered during his inspection.

  • Review 83 (2023-06-21 - Rating: 5)

    From the moment I sent email to the company till the end of the service it was a great experience. Even it was not emergency they respond and booked my appointment right away. Greg Thompson is a great asset to this company. Very professional and nice. I will definitely will be using this company service in a future. Thank you so much.

  • Review 84 (2023-04-11 - Rating: 5)

    Jose, the technician, was very courteous, knowledgeable, professional, and answered all my questions. I just purchased this home in Florida last year and recently purchased Browns maintenance agreement. He performed regular maintenance on my Airtemp Heatpump and checking the Thermostat. He had to replace one small part, the start assist device that was from the previous unit. He expressed that he did the original install on this 2021 unit. He did a great job overall! The front office was good as well to offer the maintenance agreement! They will follow up again in 6 months for routine maintenance.

  • Review 85 (2021-09-30 - Rating: 5)

    Brown heating and cooling were our heroes this week. When our A/C stopped working we called them. Andrew arrived promptly and we had to replace the old one. He gave us a good deal and we ordered a new unit. They sent 2 super, professional guy who installed the unit in about 5 hours. We were back to relaxing in comfort. Thank you for your excellent service. Brown has always been there for us and always give the best service. You’re number 1 with us

  • Review 86 (2024-11-13 - Rating: 5)

    On time, new what to do. It was just a maintenance check, not a problem call.

  • Review 87 (2023-10-02 - Rating: 5)

    They always inform you when they will be arriving if a prior job is keeping them longer. He explained to us about the filters and how to make the air conditioning have a longer life. Would recommend in a heart beat.

  • Review 88 (2023-10-26 - Rating: 5)

    Rob was the ultimate professional! He was informative and very personable. Completed the work with no issues! Highly recommend him for future jobs!

  • Review 89 (2023-08-07 - Rating: 5)

    Troy did a great job of communication regarding his arrival time. He was friendly, professional, courteous, and efficient. We love Brown and their crew!

  • Review 90 (2023-08-07 - Rating: 5)

    Juan Galicia was very professional. He was friendly and answered all of our questions and explained everything thoroughly. Very pleased with the service. I would recommend Brown Heating & Cooling for your needs.

  • Review 91 (2023-06-17 - Rating: 5)

    Our AC shut off unexpectedly. Contacted Brown and they were out within an hour. Identified and fixed the problem quickly. Troy was courteous and knowledgeable. Very satisfied with my experience.

  • Review 92 (2024-03-02 - Rating: 5)

    Adam came today to remedy some issues we were having and did such a thorough and professional job. Terrifically qualified and very nice young man

  • Review 93 (2023-04-13 - Rating: 5)

    Jose Galicia came out to assess our AC unit which was cycling on and off repeatedly. After a thorough evaluation of the system, he recommended a replacement given its age and the prospect of more trouble down the road. He recommended a Lennox Elite AC/Heat pump combo. The following day Ben Avery and his associate showed up promptly and began their day long removal and replacement process. They were courteous, diligent, and worked tirelessly until the job was done. Kudos to the Brown Heating team. I would not hesitate availing myself of their services again. Great job fellas!

  • Review 94 (2022-09-18 - Rating: 5)

    Brown was able to send Gary out within hours on a Sunday to help us get the AC in our house up and running. Were only visiting for a week, so timing on this was key. Very responsive, didnt upcharge on anything, got the job done as quickly and inexpensively as possible without cutting any corners. Highly recommend

  • Review 95 (2022-07-06 - Rating: 5)

    We have been very pleased with Browns Heating and Cooling over the past several years. They responded today to an emergency call for the AC. Gary called on his way and again as soon as he was finished to explain the problem and what he did to repair it. The call was much appreciated since we are currently out of state. Many thanks for the same day service and your professionalism.

  • Review 96 (2022-06-19 - Rating: 5)

    Drain pan was overflowed, overflow was cleared and UV light was installed. Jose is highly knowledgeable and did an amazing job at making us understand what he did and why and fixed the issue in a good amount of time. I highly recommend Jose, very professional and time efficient. I would like for Jose to continue to be our technician moving forward.

  • Review 97 (2022-04-08 - Rating: 5)

    Chris from Brown Heating and cooling came to repair our AC unit. He was able to quickly find the issues and fixed them n the spot. He was able to give me some great information about the system. Chris’s was able to be of great assistance with energy saving Ideas that I may want to look into for the future. I had other concerns related to the setup of my system, and Chris confirmed some of these issues I was seeing. Overall, the service was outstanding. Thanks Chris for all you do.

  • Review 98 (2024-01-18 - Rating: 5)

    Super fast service. Polite, knowledgeable service guy (Robert). What more can you possibly ask for? Im a repeat customer for reason. Its always the same good experience.

  • Review 99 (2024-03-08 - Rating: 5)

    Troy was knowledgeable and professional. He was very pleasant, helpful, and completed everything in a timely manner. He put forth an extra effort to make sure everything was clean. Very pleased.

  • Review 100 (2024-06-03 - Rating: 5)

    We used Jose Galicia to clean and maintain our A/C today, and we are very pleased with his excellent service! He is friendly, professional, reliable, and thorough! We hope to use him again in the future! Thanks Jose!

  • Review 101 (2022-06-13 - Rating: 5)

    I have used Brown heating and cooling for over a decade now. They are always on time. They make sure to wear booties to keep my home clean. They are reasonably priced. The call every year to remind me my service is coming due. All of those things are important to me but the most important thing they do is take pictures of an issue they find and thoroughly explain it to me. Whenever there is an issue I know how to explain to my husband what is going on and what and why we need the add on (surge protector, hard start, lights, flow switch) or the repair. I feel that the techs are knowledgeable and they are will to teach me what I need to know about my unit so that is runs better. I would and do recommend they to everyone. 10 out 10!!!

  • Review 102 (2023-05-11 - Rating: 5)

    6 month check up. Marco is the best, most through tech ever sent me over 12 years. Personable, respectful, professional. Brown has a real GEM of an employee. I want him as my tech from now on.

  • Review 103 (2024-09-05 - Rating: 5)

    Friendly staff. Excellent technicians. Fair prices.

  • Review 104 (2024-03-29 - Rating: 5)

    The technicians are always very professional and pleasant. I appreciate how knowledgeable they are and they always do a great job on my 6 month maintenance.

  • Review 105 (2022-07-22 - Rating: 5)

    Great company and Jose was awesome! I got home yesterday to find the temperature in my home was 86 degrees. It was 6:00pm. I called Brown Heading, Cooling and Plumbing. I was pleasantly surprised when I was told someone would be at my home between 6:30pm and 9:30pm. Jose called me at 6:30 to say he was in his way. Twenty minutes later my doorbell rang. Jose fixed the issue quickly and explained what the problem was. My home is nice and cool again. Jose was very professional. I highly recommend this company!

  • Review 106 (2023-10-31 - Rating: 5)

    Tech was on time and , professional. He was honest about my lack of monthly maintenance on my drain and encouraged me to get back on track with water and vinegar.Job well done

  • Review 107 (2023-12-20 - Rating: 5)

    I have been a customer of Brown Heating And Cooling since I moved to Bradenton four years ago. I have always found the technicians to be professional, knowledgeable, and personable. Today was no exception, Troy was personable and prompt. The only issue that I can point out is that he did try to upsell me on two products which I consider to be overpriced. Overall, I am very happy with Brown.

  • Review 108 (2023-10-04 - Rating: 5)

    Troy provided the 6 months cleaning and check up for my AC system. He communicated with me throughout the process and was very professional. I will see him in 6 months.

  • Review 109 (2023-10-16 - Rating: 5)

    Weve had a chronic problem with slime building up in our air conditioning unit. Since we occupy our Florida home infrequently, we cant be there to poor bleach down the drain on a monthly basis. When Marco visited our place, he found that the coils were iced up from low air flow from a dirty air filter. He thawed the coils, cleared the drain, and then installed a drain guard that will keep our drains clean for 6-months at a time. I happen to be an HVAC engineer, and many technicians that I hire dont know what theyre doing. Marco with Brown Heating, Cooling and Plumbing is an exception. They did a great job of working while we had a VRBO tenant staying at the place, and fixed the problem. I will definitely call them again.

  • Review 110 (2024-02-06 - Rating: 5)

    Jose Galicia did a great job, checking everything and explaining things as he does his job. I always request him for my work to be done.

  • Review 111 (2022-07-12 - Rating: 5)

    Chris was on time, polite, knowledgeable and very efficient during his maintenance visit.He responded all my question and did a great job. Id definitely use him again. Chris was on time, polite, knowledgeable and very efficient during his maintenance visit.He responded all my question and did a great job. Id definitely use him again.

  • Review 112 (2023-04-26 - Rating: 5)

    Very responsive Hard Working young man he did everything he could and I would highly recommend him

  • Review 113 (2023-05-12 - Rating: 5)

    Andrew came to give me a quote for a new AC system and was excellent. Knowledge, helpful and professional, his experience in the field was evident and he was very responsive to every follow up question I had.

  • Review 114 (2023-11-20 - Rating: 5)

    Marco was very informative, but not pushy, and met all expectations of good service. He was a good representative for Brown’s Heating and Air.

  • Review 115 (2022-06-17 - Rating: 5)

    Jose was great. He showed me the problem and explained the possible repairs. He fixed it quickly and insured we would be protected in the future by installing a storm surge kit on the unit. Very quick and professional.

  • Review 116 (2022-07-15 - Rating: 5)

    Gary called while in route, and was on time, asked my concern upon arrive Gary provide an maintenance while here, and noticed a few concerns and recommendations. I highly recommended Gary and Brown Heating & Cooling.Andrew the GM also does a fantastic job addressing any concerns and explain anything that I have a question with!Keep up the great work!

  • Review 117 (2022-09-01 - Rating: 5)

    Like so many others, we ran into A/C problems this summer. I called several places and had another company scheduled but they weren’t able to make it until 4 days from the call. When I called Brown, the woman I spoke to apologized for not being able to send anyone out that day (I called in the late afternoon) but said she could have someone out the next morning. Gage arrived first thing and took care of the problem. He also pointed out some issues that we need to address in the very near future but did not pressure me in any way. He was very patient in explaining everything and answered all of my questions. We will definitely be using Brown again!!

  • Review 118 (2023-12-27 - Rating: 5)

    Service Rep was knowledgeable and very courteous. Work is being performed in an extremely timely manner. I am very pleased with my decision to go with Brown HC&P

  • Review 119 (2021-04-22 - Rating: 5)

    Brown lived up to their great reputation.I had two air conditioners that were not working. One had leaked from the second story down into the garage. Carol knew just who to send when I didn’t explain the issue very clearly and was so pleasant to deal with that you feel like you are speaking to an old friend.The Brown family run a very efficient and professional operation. Everyone involved was on time, friendly and answered all of my questionsA special thanks to Gage. I was quite pathetic the day he was here facing the possibility of replacing two AC units. He was able to repair the downstairs unit and was very kind and patient explaining the process for replacing the upstairs unit. He is definitely an asset to the Brown team.And to Carlos......you are quite a character. Get a tan on that beer gut baby. I have nothing but respect for the hot, back breaking work the two of you do.Many thanks to all involved..

  • Review 120 (2024-12-06 - Rating: 5)

    Tech was very pleasant to deal with. Called prior to arrival and gave his name. Explained all test results and reasons for charges.

  • Review 121 (2024-02-08 - Rating: 5)

    Jose is very professional and explains everything so you can understand. He is very thorough and makes sure everything is correct before he leaves.

  • Review 122 (2023-08-01 - Rating: 5)

    José handled the low Freon issue masterfully. Discovered previously overlooked deficiency from prior HVAC company. Walked me the entire process start-to-finish. Corrected the problem and got our A/C cooling again. Highly recommend Brown and José. Will be using Brown as my go-to techs moving forward.

  • Review 123 (2024-01-31 - Rating: 5)

    Troy was fantastic! He explained our options very clearly, was efficient & patient with us. Thank you!

  • Review 124 (2019-10-11 - Rating: 5)

    Purchased a home in Palmetto and wanted someone to check out our A/C system. Prefer a local business. Spoke with Stephanie in the office and she scheduled Andrew to come out the next day. He was not only professional but checked all facets of the system. Explained each step in detail and got our A/c system in peak running condition. I would not hesitate to recommend them to my neighbors. It was a great experience!

  • Review 125 (2022-07-18 - Rating: 5)

    Jose has his work cut out for him with our install. Many issues continued to present themselves while Jose installed our new ac. He remained professional and courteous the entire time. Jose also went above and beyond to get the job done to this point. He continously worked to get it up and running from 10 am to 530 with minimal light availabile in the space. We still need to have an electrician come out in order for Jose to complete the job. We highly recommend asking for Jose!!

  • Review 126 (2023-05-24 - Rating: 5)

    Jose said he did a diagnostic on our a/c and described very well what the issue is with it, He was very professional in describing the issue and gave us further info on contacting the manufacturer about it. I find Brown Heating and Cooling Company is and has been very reliable for us.

  • Review 127 (2024-01-11 - Rating: 5)

    Hot water heater.Great company ! Came on time, knocked out the job ,the crew was professional , courteous and knowledgably .They put my mind at ease.Will call them first for any plumbing and heating problems I get in the future.

  • Review 128 (2022-07-06 - Rating: 5)

    Gage was my representative. Very thorough, explained in detail what he was doing and answered all my questions on my list one by one. Knowledgeable about static pressure and informed me of the variance so I can communicate with Lennox if needed. He is Nate trained which is a real bonus!!! I value their service and will call on them again.

  • Review 129 (2023-01-26 - Rating: 5)

    Brown heating and cooling has been servicing my ac unit since 2017 and even installed a new unit in 2019. Everytime the technicians are honest, straight forward, and willing to work with older units to get your ac back working. Thank you for continued excellent service.

  • Review 130 (2022-07-17 - Rating: 5)

    Answered the call right away on a Sunday, and came quickly. Jose the AC technician was professional, courteous, and knowledgeable. Was able to fix the AC on the spot. Thank you very much! Highly recommend using Brown company for your AC needs.

  • Review 131 (2024-11-24 - Rating: 5)

    Always on time, very professional. Jose is my AC tech. He is always helpful and answers all my questions. When it was time for a new system he helped me get set up with an appointment right away and then followed up with me afterwards. I would recommend this company to anyone

  • Review 132 (2023-03-08 - Rating: 5)

    Ben and Marco were very professional efficient and courteous. They replaced the ductwork for my system and made sure everything was working properly and cleaned up before they left. Two diligent and hard workers!

  • Review 133 (2024-07-19 - Rating: 5)

    Troy was here on time and did my maintenance on AC unit. Troy is very professional and courteous. Troy explains everything he does and what he has found with our system. I would recommend Brown Heating & Cooling for all your AC needs.

  • Review 134 (2024-09-17 - Rating: 5)

    Very professional and helpful. Explained what he was doing and why. No added sales pressure for repairs not readily needed.

  • Review 135 (2014-10-29 - Rating: 5)

    Our experience was excellent! From the minute we made our appointment to the time of installation, everything was handled professionally. The knowledge of our technician, John was extremely helpful in making the correct decision.We have already seen a decrease of $108 on our FPL bill so our new AC system will pay for itself soon.We highly recommend that you use Browns Heating & Cooling, Inc. for any & all cooling & heating issues. We did get a second opinion, & the competition was priced higher & they were not as friendly, knowledgeable or professional.Sincerely,The Thompsons

  • Review 136 (2022-09-12 - Rating: 5)

    I am in awe. Thank you so much for your help repairing my ac unit. Another company wanted thousands for repair but Brown heating and cooling saved the day with a cheap repair. They are the good guys here to help you. I will continue to use Brown for all of my ac and heating needs.

  • Review 137 (2022-07-09 - Rating: 5)

    Called Brown Heating and Cooling due to AC not cooling the house. Gage L. the service technician was extremely professional and knowledgeable. He repaired the ac and sold us a new unit. We were very impressed with him and Brown H&C.

  • Review 138 (2023-08-07 - Rating: 4)

    Wish I had an idea of the course before you started. I needed to do it, but I got sticker shock. Troy is terrific and the company turned it around in one day.

  • Review 139 (2023-10-31 - Rating: 5)

    Of all days for the AC fan motor to go - THe 4th of July! I called and Jose was here within 2 hours. Unfortunately he did not have another motor, He actually was very concerned about leaving us with no AC. He made it so we could use the fan to circulate the air in the house. He checked his truck and found a second hand one that might work. Then told us he would check in the garage and the warehouse for a new one. No luck ,He then came back the next morning to install the second hand one. and got the AC up and running! Jose rescheduled. an appointment to install the new, one. It was so refreshing to have that kind of service. A person who was truly concerned about our well being. I have heard from neighbors talk about their AC companies, some of which do not work holidays.itll be two days or weeks before we get there. I have recommended Brown everytime. Jose is a true professional, knows his trade and provides customer service. ( a lost art )

  • Review 140 (2022-08-31 - Rating: 5)

    Had maintenance done on my system the day before. Was gone most of the day and when I got back home in the evening, it seemed a bit warm, and found A/C was not working, so called the office. They scheduled someone to come back the next morning to check. Gary was here about 8:20a, and found the pan float had been knocked off, which caused the system to not run (safety feature). He adj / replaced float, and system started working.

  • Review 141 (2015-10-06 - Rating: 5)

    I am very happy with my experience with Brown. They answered on the first call and had someone over to us in 25 minutes. Aaron was our tech and he was very polite and had our air up and working within half an hour. I would use them again for future maintenance.

  • Review 142 (2022-06-29 - Rating: 5)

    It was an emergency call (91 degrees outside and 86 inside) and Gary came to the rescue. He was calm and professional whiel fixing the issue. He explained everything to me in a very simple language and I was extremely grateful for the wqork he has done.

  • Review 143 (2023-07-03 - Rating: 5)

    Rob quickly fixed our sewer smell problem by changing out the wax seal in the bathroom and took extra steps to clean out the flange and replace the bolts and supply line, all for less than I was quoted by other companies. Thank you!

  • Review 144 (2019-07-15 - Rating: 5)

    4th of July my A/C was out. Called Browns Heating and Cooling, the owner offered to bring out 2 room units at o charge to keep the bedrooms cool until he could repair the A/C. I had an old unit too old to repair. He was able to install a new unit right away. Pricing was very competitive. The installer was excellent. Cleaned up when he was done. Made sure we understood how the new unit worked. Could not have asked for anything more.

  • Review 145 (2022-08-23 - Rating: 5)

    Because Brian was professional and explained his report thoroughly on his initial visit a month ago, we called Brown H/C to fix our lack of power from the fan. It initially looked like a blower motor going out.Brian called his boss and together they tracked down what was malfunctioning. This took them some extra time, but in the end all is well and they saved me the cost of a blower motor and installation. All for the cost of a service charge.THIS IS A FIRST CLASS HIGH INTEGRITY COMPANY. I would recommend them to anyone who needs hvac services

  • Review 146 (2022-08-13 - Rating: 5)

    Just moved to Tampa and got lucky finding Browns when our AC stopped. Very professional, came same day, very happy to find them! Jose who came to the house was fast efficient and professional!

  • Review 147 (2024-06-01 - Rating: 5)

    Great service always on time. Super professional. Folks in the office are fantastic. Troy is the best ac guy I know.

  • Review 148 (2024-01-11 - Rating: 5)

    My technician went the extra mile to find and fix my problem. It appeared that a very expensive fix was needed. By spending extra time and effort, the repair was very affordable.

  • Review 149 (2024-04-07 - Rating: 5)

    Adam came by for bi-annual service check - he was on time, polite and shared a couple items with us.Adam was very professional and a great technician.

  • Review 150 (2022-09-23 - Rating: 5)

    This is the 2nd unite AC purchased from Brown Co. They delivered what they promised. l am extremely impressed by Mr Jose Galicia and Mr Marco Morales. They have me for a customer for life. l recommend the Brown Heating and Cooling inc to all my friends, neighbors and family.

  • Review 151 (2023-06-21 - Rating: 5)

    Robert did a plumbing inspection on my house and provided feedback for each issue found and rated the urgent level for each issue. Very knowledgeable and highly recommend

  • Review 152 (2022-08-20 - Rating: 4)

    I requested a technician to inspect a unit for correct zoning in a new construction 2 story home. I did not believe the builders air conditioning company correctly installed the 2 zones. I would have given a 5 star, but they sent out the wrong type of technician the first time. They did send the correct one within an hour.Greg Thompson, the technician ,was very professional, knowledgable, and confirmed my suspicions quickly. He throughly explained the zones and what was involved. The builder had only put one bedroom in a different zone, not the entire 2 floor.I will definitely be using Brown Heating & Cooling for my future needs.

  • Review 153 (2023-08-16 - Rating: 5)

    Greg was super professional and knowledgeable. He tells things like it is and very much appreciated the non pushy / salesy attitude !!!

  • Review 154 (2019-11-12 - Rating: 5)

    We bought a house with an older HVAC system. Brown came out to help us sort through a few issues we were having over a couple of months. Finally, it was time to discuss replacing the unit when the next thing happened. Brown was so fair on their price and quickly replaced the entire unit, gave a fantastic warranty and followed up with phone calls to check on how things went. Wow! Fantastic customer service, honest employees, fair pricing. We will always call Brown AC.

  • Review 155 (2023-09-06 - Rating: 5)

    Ben installed an a/c unit and air handler, as well as working with a plumbing associate to install a new water heater. This install was complex, involving a partial rebuild of the closet in which the equipment is located. The work was done efficiently and professionally. I recommend Ben’s work and Brown Heating and Cooling.

  • Review 156 (2023-10-31 - Rating: 5)

    Called first was here on time. Checked inside and out really good. Was here 1 hr and explained things I didnt know. Price was reasonable. Was very professional.

  • Review 157 (2019-09-04 - Rating: 5)

    Andrew was amazing, patient, professional, and understanding. He really knows what he’s doing. I made the call first thing this morning and they were out a couple of hours later. I’m very pleased!

  • Review 158 (2023-10-16 - Rating: 5)

    Jose was excellent! Checked everything and said what was right and what was wrong. Then told corrections to be made and completed them. Fine job.

  • Review 159 (2023-10-21 - Rating: 5)

    Amazing service. Will definitely use and recommend this company in the future. They take their time and over delivery on their service. Many thanks.

  • Review 160 (2019-02-07 - Rating: 5)

    We have been customers of Brown Heating & Cooling for just under 15 years. We currently have their air handler and condenser equipment installed in our home and in a rental unit, both with ten year contracts covering parts, labor, coil, compressor, and preventive maintenance warranty. Their prices are extremely competitive, and their service has always been prompt, courteous, and technically proficient. More important, their word is solid gold. We recommend them unreservedly.

  • Review 161 (2022-08-23 - Rating: 5)

    Fast, awesome same day service, on time & within four hours. Thorough inspection, explanation of problem & options available. Efficient & professional solution. Could not ask for better response or service. I would recommend this company to anyone searching for a reliable & satisfactory experience.

  • Review 162 (2022-09-13 - Rating: 5)

    Great experience overall, my A/C went out, Gage was here within two hours, fixed the problem quickly. He was very knowledgeable and professional. This will be my go-to HVAC company!

  • Review 163 (2023-07-29 - Rating: 5)

    Our AC went out late Friday afternoon & Troy was on call this weekend. He was here Saturday at 9 AM, and got us back up and running very quickly.

  • Review 164 (2022-08-15 - Rating: 5)

    I must say I was extremely pleased with my experience with Brown Heating & Cooling and particularly impressed with Gage my technician. He was friendly experienced and knowledgeable.I would highly recommend using Brown Heating & Cooling!

  • Review 165 (2021-11-18 - Rating: 5)

    Andrew was personable and SO helpful with our Air Conditioning problem. He was efficient and worked in a very professional manner. Needless to say, by the time he left, our Air Conditioner was humming away!

  • Review 166 (2022-10-12 - Rating: 5)

    Troy was greatThe news wasnt but he was honest. Thanks Andrew helped with Troy. Very nice people so glad we found you.

  • Review 167 (2024-11-06 - Rating: 5)

    Excellent service on such short notice

  • Review 168 (2024-10-19 - Rating: 5)

    Adam was great very knowledgeable and attention to detail.

  • Review 169 (2023-09-22 - Rating: 5)

    Great service call. Prompt fast and thorough maintenance call. Jose Galicia Did my service call. Good guy and informative.

  • Review 170 (2023-09-21 - Rating: 5)

    Robert was friendly , prompt and thorough unclogging our toilet. He was helpful with explaining how to place a part.

  • Review 171 (2023-04-25 - Rating: 5)

    Jose was on time and very professional and thorough. Didn’t try to push unnecessary services. We will use this company again and continue to ask for Jose each time.

  • Review 172 (2024-11-21 - Rating: 5)

    Nico was extremely helpful and very pleasant

  • Review 173 (2023-11-29 - Rating: 5)

    Hello my name is Abdolhossien Nikusokhan my air conditioning went down yesterday this morning brown heating , cooling system was here within 30 minutes they fixed my problem thank you so much for your beautiful service and your service man!

  • Review 174 (2023-12-07 - Rating: 5)

    Excellent service. Rob is a very pleasant fellow and very efficient. I have hot water again! Thank you

  • Review 175 (2024-08-21 - Rating: 5)

    Great service! Fair price!

  • Review 176 (2018-09-13 - Rating: 5)

    Great customer service .. Their technician was prompt and professional and very “clean cut” in his attitude and manner. A good young man I would be proud to have as a son !Thank you Brown for a job well done.

  • Review 177 (2024-02-02 - Rating: 5)

    Troy was professional, courteous, and explained the issues with the Ac. He was the best tech Ive had in 8 years.

  • Review 178 (2022-12-21 - Rating: 5)

    Quick, thorough, professional, and reasonable. I’m very happy with Greg’s work, I’d hire him again, and recommend him to others.

  • Review 179 (2024-01-09 - Rating: 5)

    Joe did a great job cleaning our air conditioning system. He was very thorough!

  • Review 180 (2022-05-11 - Rating: 5)

    First time using Brown Heating & Cooling and definitely not the last. Tech Jose Galicia did a phenomenal job working on my AC until this afternoon, Jose Galicia is the embodiment of going the Extra mile to make sure the job gets done at the highest level. Jose Galicia, thank you for your service sir

  • Review 181 (2024-02-09 - Rating: 5)

    Jose is always so pleasant & professional and really explained his recommendations. Once again, always happy with Brown!!!

  • Review 182 (2024-01-03 - Rating: 5)

    Jose Galicia Is a very professional and courteous tech. I always want Jose to come out to my house and maintain/fix my air conditioner.

  • Review 183 (2019-03-28 - Rating: 5)

    Bought a replacement 3 ton a/c system. All dealings with staff gives a personal touch that you can only get dealing with a family owned business. Installers very clean, efficient and courteous.

  • Review 184 (2023-03-02 - Rating: 5)

    My techs name was George Garcia. Very professional and friendly. Would highly recommend him if you need your HVAC serviced.

  • Review 185 (2022-08-08 - Rating: 5)

    Jose was very thorough and explained everything well. He even fixed something the last repairman left undone! He was great. Thanks Jose!!!