Ivitts Plumbing Contractors, Inc.

Located in Paducah, Kentucky

Address: 147 S Nelson Park Rd, Paducah, KY 42001, United States

Phone: +1 270-443-1067

Rating: 4.4

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-20 - Rating: 5)
Ivitts Plumbing are very professional, from the time I called their office until the leaky shower was fixed, they all were very prompt and professional, could not ask for a better experience. Called one day and problem solved the next day at a reasonable price. Great crew and my plumber from now on!

Review 2 (2024-12-23 - Rating: 5)
My hot water heater went out Sunday before Christmas. They had someone here quick and a new one was installed the same day. Santa Claus came early. Thank you guys.

Review 3 (2024-01-24 - Rating: 5)
Called Ivitts and within 24 hours Charlie and Braydon arrived to access the situation. Charlie & Brandon are knowledgeable , professional and extremely efficient. I am really pleased with Ivitts service and their phenomenal employees.Clay and Colson did excellent work as well. January 2024 , just made it through the weeklong freeze. This time had the pleasure of working with Donna , Jimmy & Dylan . I was so impressed with Jimmys work ethic. They were inundated with calls during and after the storm. Jimmy assessed the problem and made sure my hot water was restored as quickly as possible. Dylan was on the job and resolved the issue within the hour. What amazes me the most is the Individual , personalized service. Old fashioned integrity laced with care. Kind of like the days of Mayberry.

Review 4 (2023-02-16 - Rating: 5)
Called these guys because the sump pump in my basement went out during a rain storm. They came out right away, discovered that I needed a new pump, got the part, and fixed it all within about an hour and a half. Professional, skilled, and accurate on pricing. Cleaned up after themselves and even got rid of most of the water in my basement before they left. Will absolutely use again for any plumbing needs!

Review 5 (2022-06-08 - Rating: 5)
Ivitts has helped me several times over the years, but also recently on a remodel project. They were highly responsive and timely. The guys who worked on the project were knowledgeable and professional. They are definitely my first choice.

Review 6 (2022-02-22 - Rating: 5)
Our 13 yr old water heater went out this morning. I contacted Ivitts, and had a new water heater installed by lunch. They were professional and got the job done. As an added bonus, they made me look good---my wife was impressed with me taking care of it before day was over.

Review 7 (2022-04-01 - Rating: 5)
Called with a severely blocked drain pipe where could not even flush toilet. they worked us in during a booked day to come out and unclog us. the 2 men were very nice and did an amazing job. highly recommend Ivitts. they were life savors. thanks again

Review 8 (2021-08-28 - Rating: 5)
Donna who took my call was extremely sweet and understanding. She called me back within the hour and had someone to come out same-day to fix our issue. Highly recommend this business!

Review 9 (2023-07-06 - Rating: 5)
Crew came out to replace an outside faucet. Did a great job! Took the time to explain the process and answered all my questions! Highly recommend!

Review 10 (2018-03-30 - Rating: 5)
Couldnt be more satisfied with the service we received. From the owners personally calling us at midnight to check on our situation to Charlie, who was the man on the scene; our horrible situation was made bearable. I will recommend Ivitts Plumbing to anyone. Very much appreciate what they did for us and our home. Thank you so much!!!

Review 11 (2020-11-19 - Rating: 5)
Charlie was Outstanding! He told us first what he thought was wrong with the faucet and explained in detail what he was going to do to check it. He found that the main pipe was stopped up and showed us a pic of a similar pipe that he thought was the problem. It was nice to see a visual of what it might look like and was very helpful. He used a rooter and then went under the house to finish the job. He was very informative and very nice. I will definitely call, Ivitts Plumbing for any further work. Thank you, Charlie.

Review 12 (2023-09-08 - Rating: 5)
Cody did a fantastic job relocating my plugged drain line. Everything was done in a timely matter and I was completely satisfied with the work as always.

Review 13 (2023-05-10 - Rating: 5)
Greg showed up on time. He was very professional, explained the repairs clearly and was friendly. I will use your company again and will recommend.

Review 14 (2020-02-07 - Rating: 5)
Had tankless water heater installed. Clay was friendly, professional, and did a great job. I was impressed with the total price, compared to other quotes Id been given for conventional water heater installation. Very happy.

Review 15 (2018-12-27 - Rating: 5)
Had a tankless water heater put in a year ago by Ivitts, I would never go back to a tank water heater again. My visit today was for its annual service. Jimmy called and let me know he was on his way and about what time they would arrive. Once here, they introduced themselves, explained what they were going to do and about how long it would take. After he completed the service he let me know the status of my water heater, that it was in great condition. As a diamond club member, I like that one of the perks is they come out once a year and service my tankless water heater at no additional cost to me. Ill say this, from the Ivitts employee that installed it last year to Jimmy who serviced it yesterday along with the young lady that answers the phone at their office. Ive had nothing but a great experience. Would highly recommend these folks for all your plumbing needs.

Review 16 (2020-04-15 - Rating: 5)
I noticed a spike in my water bill, and requested Paducah Water (JSA) to come and check it out. I have one of their new computerized meters, from which, with an app called Eye On Water I can get an accurate read out of my water usage, right down to 1 hour intervals. Their tech that came out said I had a leak. In response to that diagnosis, I downloaded the above mentioned app, and it showed a 3.6 gal/hr leak. I called a competitor of Ivitts because I had used them before. They sent 2 guys and decided, by installing a shut off valve right at the front of house that my leak was between there and my meter. When I asked for a ballpark on repair cost they told me that it would run about $2500 if they dismantled a rock garden or about $3000 if they went around it. They charged $150. My wife pushed me into getting a 2nd estimate which I reluctantly agreed to, not wanting to spend another $150. I decided on Ivitts based on other favorable reviews on-line. They sent a tech named Clay, who in short order found the leak on the outflow connection of the meter. He had to pump the water out of the meter box to find the leak. My leak had gone to over 6 gals/hr by then. He tightened it as much as he could, and I noticed on the app that the leak had dropped to 1.2 gals/hr. It turns out that since the leak was in the meter box it was JSAs responsibility, and within 24 hours my leak was fixed (by them) at no charge, of course. Ivitts charged me $39 because of the short time it took Clay to find the leak!. Based on their competitors estimate, I had already decided that my $2400 relief money was going to have to go to them for the repair. They also advised me to expect a foot wide 30 deep trench. thus butchering a lawn I have gotten proud of. Hooray for Clay and Ivitts!!! Well done!!!!

Review 17 (2023-07-07 - Rating: 5)
I would just like to say how happy we are with the service we received from yal by Colby he was awesome an got us back up an running in no time thank you for you after hour services

Review 18 (2020-10-29 - Rating: 5)
We started experiencing clogged bathtub and odor, but our toilet and sinks were fine. We called multiple places and they all said it was our septic tank and it would cost $500 to repair. Then we called ivitts and the young man came out for a free consult and he ended up repairing a broken pipe and unclogging our drain on the spot and for less than 90$. This was 2 months ago and we have had no issues since! Will definitley be calling ivitts again if we need anything.

Review 19 (2022-09-08 - Rating: 5)
Jake was very professional and worked quickly. It was easy to schedule as well, they were friendly and helpful. Highly recommend this company.

Review 20 (2019-10-29 - Rating: 5)
They came out and fixed my problem, roots in my pipes, in just a few hours after I called. The gentleman were very respectful and knowledgable, explaining to me what they were doing, as they were doing it. I truly appreciate Matthew and his partners work. Thanks guys!

Review 21 (2018-02-28 - Rating: 5)
Matt showed up on the date agreed to and began working immediately to replumb my old house and install a new water heater. Ensured that everything worked properly and advised on how to clear drains that had been unused for who knows how long. After going for more than a month without running water I appreciated the work. I will admit that rates are pricey, but good plumbing is not cheap and Ivitts was the only company that agreed to make the trip from Paducah to service my house and for that I am very grateful. Would highly recommend.

Review 22 (2019-02-25 - Rating: 5)
There are no better than Charlie from Ivitts’s plumbing!! We are new to the area and have had problem after problem since moving in. It was so bad that was wife was horribly stressed and would cry about all these unexpected complications. Charlie not only fixed each dilemma we had but he also took the time to explain to us exactly what was going on and what he did to fix the issues. It’s also nice to see my wife happy!! If everyone knew how good he is they would never look elsewhere! Thank you again, Charlie!Patrick

Review 23 (2018-06-08 - Rating: 5)
Zach and Clay did a very professional and neat job. They explained everything either before or during. Then asked us to review all their work to achieve our approval. I dont look forward to plumbing needs however if I do have a plumbing need, I will be contacting Ivvitts. Thank you Zach and Clay. Thank you Ivvitts for hiring gentlemen like these two men.

Review 24 (2018-08-28 - Rating: 5)
I called Ivitts Plumbing & they sent Charlie out promptly. He was knowledgeable, efficient & an extremely polite young man. He took the time to explain everything & had my problem resolved quickly. This was AFTER I had a previous plumber out that was unable to unstop my drainage lines. I would definitely call Ivitts again & ask for Charlie. 👍

Review 25 (2017-10-16 - Rating: 5)
Fast and friendly from the front desk to the technician. Matt was upfront about the cost and options. Fifteen minutes later my water problem was fixed. I put off calling a plumber because I didnt know who to call, now I do.

Review 26 (2019-07-23 - Rating: 5)
Fit me in right away, the two technicians who came were friendly and knowledgeable. they fixed my problem, and the price was right. I will be calling Ivitts from now ow for all plumbing problems.

Review 27 (2018-03-07 - Rating: 5)
Great job done in the kitchen and 1st bathroom! His choice of faucets in the 3rd bathroom was surprisingly in line with our taste! He was thorough, punctual, professional and personal.

Review 28 (2019-05-15 - Rating: 5)
Called them 5/15 and they were able to respond the same day. The 2 gentlemen that came were professional and were able to fix my plumbing problem. I would highly recommend this company.

Review 29 (2022-11-05 - Rating: 5)
Best plumbers in town! High quality work,excellent scheduling and no surprises in cost. They tell you a price before they do the work!

Review 30 (2023-05-04 - Rating: 5)
Charlie and young fella came and got the job done very quick and they gave me a better price would recommend them

Review 31 (2020-05-18 - Rating: 5)
Clay was the best! Had a kitchen sink faucet replacement and R/O system installed. Very neat and tidy, quick and professional.

Review 32 (2019-08-27 - Rating: 5)
These guys know what they are doing! When you call them they come in a timely manor and take care of business, have used their service on two occasions and haven’t been disappointed. The tankless water heater they installed for us was money well spent!

Review 33 (2018-11-28 - Rating: 5)
Matt arrived on time. Did an excellent job and cleaned up after the job was completed. Will definitely use Ivitts Plumbing for all future jobs.

Review 34 (2018-09-05 - Rating: 5)
The young man name Charles was very knowledgeable and very courteous. Charles was right on time. Very impressed with the professionalism of Ivitts employee.

Review 35 (2019-10-10 - Rating: 5)
I had to reschedule the appointment I made, they got me in the next day that worked for me. Quick work replacing a leaking pipe, they finished in no time and affordable as well.

Review 36 (2018-05-29 - Rating: 5)
Charlie came took care of all issues. Very professional. Any question I had, he had an answer for. Definitely will call next time I need something done!

Review 37 (2019-11-07 - Rating: 5)
Came out within an hour after called about leaking not water heater. Replaced with new one. Very nice & honest.

Review 38 (2020-10-09 - Rating: 5)
We have used Ivitts for several years and are very pleased with their work. They have great employees who provide excellent customer service.

Review 39 (2018-11-27 - Rating: 5)
Same day service and very efficient. Matt was polite and did a great job. I would definitely recommend them.

Review 40 (2020-01-10 - Rating: 5)
Professional attitude who treated my house with respect. The first plumbers from Galloway were not what i was looking for and i ending up asking them to leave (they did not charge me for the visit).

Review 41 (2018-11-30 - Rating: 5)
Clay was wonderful! Knew what the problem was in just minutes. Very friendly and respectful. Would definitely recommend!

Review 42 (2018-02-01 - Rating: 5)
Matt did a great job today! Their guys are always fast, efficient, knowledgeable, courteous, and wear shoe covers!!!

Review 43 (2017-07-18 - Rating: 5)
I highly recommend Ivitts Plumbing. They came out the same day and were extremely friendly and professional. I will be using them for all of my future plumbing needs.

Review 44 (2018-03-08 - Rating: 5)
The young man was very knowledgeable, he was very professional and informative. the quote was out of our budget range, but fair I guess.

Review 45 (2018-03-12 - Rating: 5)
Great and fast service. Courteous and friendly. Cleaned up after the job. Competitive rates. Would highly recommend

Review 46 (2019-12-03 - Rating: 5)
They are great they did same day service for a leaking water heater in a very tight place.Micki is great

Review 47 (2018-09-19 - Rating: 5)
Great company to deal with!! Stop messing around reading about every one else. Use these guys! ( No, I’m not related to them and I don’t work for them)

Review 48 (2022-01-17 - Rating: 5)
Ivitts came out on Saturday, diagnosed my water heater as dead, and had a new one in a couple hours later. Thank you!

Review 49 (2023-11-06 - Rating: 5)
Prompt and efficient! Explained things well! Reasonable price!

Review 50 (2018-03-28 - Rating: 5)
Charlie was very polite and informative. I would like to have him do work at our other properties.

Review 51 (2020-09-29 - Rating: 5)
Very good company . Friendly family oriented . Straight to the problem and fixed right away. 5 star company. Ivitts

Review 52 (2020-10-03 - Rating: 5)
Excellent service!! Came same day and fixed the problem!! Theyve earned a loyal customer!!!

Review 53 (2018-09-20 - Rating: 5)
Brian did an excellent job, and in want to thank you all for the quick and efficient service that you provide.

Review 54 (2018-06-04 - Rating: 5)
Very professional. Completed work in a timely manner. Will use this company again in the future.

Review 55 (2023-05-26 - Rating: 5)
Highly professional people who show up on time and know how to fix any plumbing issues. A++++++

Review 56 (2018-03-22 - Rating: 5)
Super polite. On time and took time to explain everything to us. Thank you for doing a great job!

Review 57 (2022-03-07 - Rating: 5)
Outstanding service, same day service, priced right, very professional and honest

Review 58 (2023-11-17 - Rating: 5)
Reasonably priced, friendly service in a timely matter

Review 59 (2018-03-09 - Rating: 5)
Had a hot water heater installation scheduled. Installers showed up on time and got the job done.

Review 60 (2018-05-18 - Rating: 5)
Always fast, courteous, and professional. They never try to sell you on more than you need.

Review 61 (2020-10-01 - Rating: 5)
Called before they came out and showed up when they said they were going to and very professional and got the job done.

Review 62 (2016-08-29 - Rating: 5)
Wow fast service called had guy out and fixed within 45 minutes thanks

Review 63 (2023-08-10 - Rating: 5)
In a time when customer service is hard to come by this place makes the cut. I called and spoke with someone about a leak and what I had already paid to have done. I was extremely rattled and upset. I left my name as i was trying to figure out schedules. I told her I would call back. She called me back just to make sure I was OK. Said if I figured everything out and needed them I had their number. Thank you for caring.

Review 64 (2018-08-27 - Rating: 4)
Water softener exploded. Matt came out and had it disconnected before my lunch hour was over. Thanks

Review 65 (2018-10-10 - Rating: 5)
Quick and courteous. I recommend them over others in the area I’ve used.

Review 66 (2018-08-17 - Rating: 5)
They were fast and super friendly. I would recomend them.

Review 67 (2018-09-10 - Rating: 5)
They sure are fast at getting to my house and getting it done. Thank you guys very much.

Review 68 (2018-01-01 - Rating: 5)
Fast service and great work. Very easy to work with, friendly and patient.

Review 69 (2022-12-16 - Rating: 5)
Very courteous and friendly. Great value and appreciate their diamond club option. Brandon & Jose are great. Definitely recommend!

Review 70 (2024-09-25 - Rating: 5)
Great. service. fair. prices

Review 71 (2018-12-27 - Rating: 5)
Clay went out of his way to help out. We will be using you guys again!

Review 72 (2022-12-22 - Rating: 5)
Shout out! To Ivitts and Jose! Thank you, job well done, I highly recommend!

Review 73 (2019-05-14 - Rating: 5)
We had a pretty major leak. Ivitts sent Clay out that day to evaluate the problem. He repaired our problem and even left us know about another problem he found. The price for the work done was reasonable and Clay was very personable. Really good experience. Thanks Ivitts. We will definitely recommend you to people.

Review 74 (2019-01-03 - Rating: 5)
A little over a month ago we had to have a water line replaced between the meter & the house. Well today we had to replace a water heater. Great job on both.We went tankless. Very good product, Navien. They did a great job. Looks great. Hot water with no leaks. If you need plumbing work done call these people.

Review 75 (2018-08-29 - Rating: 5)
Brian, Linn, and Connie have been incredibly helpful, quick to respond, and competent. We have always felt that Ivitts plumbing sincerely cares for what our needs are. Great team!!

Review 76 (2018-03-01 - Rating: 5)
Ivitts’s Plumbing is always fast, efficient and professional!

Review 77 (2020-11-13 - Rating: 5)
Great experience. Showed up when they said.Very professional. Thank you!

Review 78 (2017-10-25 - Rating: 5)
Very quick to respond and their staff is knowledgeable. Rates are a little high but worth it for the great service.

Review 79 (2021-06-28 - Rating: 5)
Very professional and do good work.

Review 80 (2018-06-27 - Rating: 4)
Was told it would be tomorrow to come out to fix...In the middle of Vacation Bible School. Called after lunch and someone was on their way...Just finished up.

Review 81 (2019-01-30 - Rating: 5)
Always professional, kind and quality work!

Review 82 (2018-05-29 - Rating: 5)
Matt is very friendly and knows his craft.

Review 83 (2018-11-16 - Rating: 5)
Great job and staff. Job well done.👍🏻😁

Review 84 (2020-05-28 - Rating: 5)
Great service Knowledgeable staff. Fast and Efficient

Review 85 (2018-05-14 - Rating: 5)
Very good and professional excellent service thanks

Review 86 (2018-10-02 - Rating: 5)
The guys were very professional and knowledgeable about what had to be done.

Review 87 (2018-12-28 - Rating: 5)
Very nice, knowledgeable, and efficient! Would highly recommend.

Review 88 (2018-02-27 - Rating: 5)
Very prompt and very courteous!! Excellent!! Thank you guys so much!!

Review 89 (2018-07-18 - Rating: 5)
Very courteous and solved problem quickly!

Review 90 (2019-05-16 - Rating: 5)
Fixed my problem and everything worked great.

Review 91 (2018-02-26 - Rating: 4)
Did great job on my house, very friendly .made a mistake but better than others plumbers I had that charge the price and did half the job,