Pipe Wrench Plumbing, Heating & Cooling

Located in Oak ridge, Tennessee

Address: 136 S Illinois Ave #210A, Oak Ridge, TN 37830, United States

Phone: +1 865-378-7243

Rating: 4.9

Services

Identifies as women-owned
On-site services
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-13 - Rating: 5)
Aaron Brandon helped us find a leak that was coming through the ceiling in our TV room from a bathroom shower upstairs. He was meticulously thorough and patient. He methodically checked all the usual possibilities and then followed that with searching for the not so obvious reasons for the leak.. And he found it. He has an eagle eye for those obscure little crevices that sometimes are overlooked and yet are the culprits. We opted for a temporary fix as Aaron’s assessment (validated by pictures he took) showed us that we had some damage behind the walls which will need to be addressed. He educated us about what our options could be. He was respectful of our home, covered our furniture and hardwood floors in plastic sheets for protection. Aaron was friendly and very knowledgeable and answered all of my questions. I was very impressed with his professionalism and his desire to help us. Hands down, Pipewrench is reliable and will treat you right.

Review 2 (2024-12-12 - Rating: 5)
Pipe Wrench Plumbing has consistently sent very professional workmen every time weve used them. Jason Stropp came to do our yearly furnace checkup. Performed this in a timely manner with minimal interpretation to our daily routine. He sat down and explained everything he had done with a few recommendations to better facilitate the furnace function. He installed a new U-V light in the duct work in about 20 minutes and was done. We know Pipe Wrench is glad to have employees like him. As always, Pipe Wrench Plumbing made our day!!!

Review 3 (2024-12-10 - Rating: 5)
Pipe Wrench has a top notch professional in Jeremy. I knew that Pipe Wrench has sent the best, when I opened my front door. There stood Jeremy, a few steps back from the door. He wore his I.D. in clear view. Jeremy exuded confidence as he introduced himself. Experience and knowledgeable about his profession. Jeremy has set the standard for others to achieve. I cannot thank you enough for your employee.I knew that if the company is a reflection of Jeremy. I must have Pipe Wrench complete my installation.I cannot thank Pipe Wrench enough for hiring my fellow veterans.I thank God for my fellow veterans and as alwaysGod bless the USA

Review 4 (2024-12-31 - Rating: 5)
Aaron was amazing and did a great job on our installation!!!! Thank you piper wrench and all your techs for being so knowledgeable! PS. Our dogs loved him!

Review 5 (2024-12-17 - Rating: 5)
I was contacted when the technician was expected to show up. He was on time, super polite, and made sure that everything was working when the job was completed.Pipe Wrench is very reliable, very communicative, and always does a great job!Thank you!

Review 6 (2024-12-04 - Rating: 5)
I was very impressed with Jeremy. He was very knowledgeable and thorough in describing the conversion to a tankless water system. There was no guesswork as he took me through the process. I would definitely use Pipe Wrench for my plumbing needs.

Review 7 (2024-11-01 - Rating: 5)
Chase did a great job assessing our issue and helped us understand what was causing our issue. He did recommend further servicing and advised us of the cost but did not pressure us into having it done right away. He was compassionate and genuine in that aspect. Thanks, Chase!

Review 8 (2024-12-20 - Rating: 5)
He was extremely helpful. It told me to check something before he did anything and that fixed the issue. Instead of charging me for this that didnt need to be done. Definitely call pipe wrench again 5 stars service

Review 9 (2024-08-24 - Rating: 5)
Aaron was a great communicator. He fixed our water heater today. Was very upfront and friendly. I’m confident that if any more problems arise he will stand by his work. Working with Pipe Wrench was a great experience. Thanks Aaron!

Review 10 (2024-12-13 - Rating: 5)
I have had a great experience with Pipe Wrench Home Services, especially with Ricky Lawrence and his help with fixing our heater. They are professional and responsive. Will definitely keep using them in the future.

Review 11 (2024-11-23 - Rating: 5)
I had an unexpected after hours plumbing problem tonight. Ive never used this company before, but they will be my go to company in the future. Chase was personable and kond and amazing. The problem was resolved in mInutes. Thank you for such excellent service.

Review 12 (2024-09-25 - Rating: 5)
Jeremy Finnegan was very knowledgeable and helpful when he came to assess our leaky pipes. He was also personable in letting us know what he would do if it was his house. I would highly recommend letting this company do a job that needs to be done , thank again Sherri S

Review 13 (2025-01-08 - Rating: 5)
Ricky did work above and beyond his call of duty . He has a can do attitude . It shows in his sincerity and pride he puts in his work .He worked well after 9:00 p.m., do not burn him out or you will lose a great asset.

Review 14 (2024-09-23 - Rating: 5)
Aaron Branson notified me when he would be arriving. Arrived on time. I had 3 plumbing issues. Kitchen faucet handle about to fall off. Bathtub needed a new faucet. Toilet had a serious leak. He reviewed each one. Was able to repair each issue. He fixed everything! And no mess!Aaron was very personable and professional. I will definitely ask for Aaron if I have another plumbing problem.

Review 15 (2024-08-02 - Rating: 5)
Aaron arrived when expected, was polite and professional, wore protective covers on his shoes, evaluated the work, and gave an honest quote for the work. Once approved, he got right to work, finished in the time he said he would, and did an outstanding job. When finished, he went over the work he did, showed me images of the in process work, and his work was impressive. Everyone thinks that they can do their own plumbing work, but I’d recommend Aaron to anyone for top notch work by a highly qualified professional. I’ll be calling Pipe Wrench for any future plumbing needs!

Review 16 (2024-10-04 - Rating: 5)
They all did an awesome job. They were so professional and efficient and all of the team worked as a unit. The job was complete way before I expected it to be. Afterward, Justin walked me thru all the work so I could see the quality of the work and showed me pictures of the crawlspace too and it looked great. Im delighted with the completed job. Love having the ability to turn off the main from my bathroom!

Review 17 (2024-07-24 - Rating: 5)
Couldn’t have had a more positive experience with this company. They offered quick service and honored their warranty with a plumbing issue I encountered. Chase was great at communicating and taking care of the issues I was facing. A technician is coming by same day to finish the job. Easy 5 star review!

Review 18 (2024-08-09 - Rating: 5)
Aaron was very friendly and professional. We had an emergency and he stayed after midnight to finish the job. I highly recommend him and his team.My second experience was with Jeremy and he was excellent. He is honest and knowledgeable and was able to give me options about the repair work needed for my water heater. Another great experience!

Review 19 (2024-12-20 - Rating: 5)
Chase did a great job. Had many toilets not working and he cleared out the main line with a power snake. Very fast service and got us up and running again.

Review 20 (2024-11-23 - Rating: 5)
First, Pipe Wrench is like the Chic-fil-A of plumbing! Every interaction from the first to last is truly outstanding! PWPH&C’s HR hires the greatest people. Chase arrived early with great personality and attitude. He cleared my toilet blockage quickly and took a quick preventative auger to get some leftover clog. He cleaned up after he was done. Then he did the paperwork (pun intended!) I will not consider another plumber than PWPH&C!

Review 21 (2024-11-23 - Rating: 5)
Chase Rost did an outstanding job, correcting the pipes under my kitchen sink.Every encounter I have had with Pipe Wrench has been phenomenal! Highly recommend!!!

Review 22 (2024-12-06 - Rating: 5)
Arrived early at the job site with all necessary equipment and supplies to complete the task. Explanation of cost and methods to be used or exemplary. Work progressed in an orderly manner and transactions were completed timely at the end of the event. Answered all questions and connected with communications via email on amount paid and warranty associated with the project.

Review 23 (2024-10-22 - Rating: 5)
Have been satisfied with Pipe Wrench through the years. Chase did a great job explaining my issues. Very personable and knowledgeable fellow.

Review 24 (2024-12-21 - Rating: 5)
Richard was great! He wasnt able to fix our unit, but explained thoroughly what the issue was and I am able to have it taken care of

Review 25 (2024-09-03 - Rating: 5)
Jeremy arrived promptly at the designated time. He was very courteous, knowledgeable, professional and thorough. He presented us with options and indicated the pros and cons of each. He was able to promptly arrange to have the necessary follow-up work scheduled. In the future, if we ever need to have plumbing work done and Jeremy is available, we would definitely like him to be the one to respond.

Review 26 (2024-12-04 - Rating: 5)
Always a great job with Pipe Wrench! Chase was very pleasant and knowledgeable. Appreciate Dana getting someone here quickly to help us! Thank you, both! 😊

Review 27 (2024-11-19 - Rating: 5)
Hvac tech Jason Stropp was on time for the scheduled service. He was very knowledgeable. Jason clearly explained what went wrong with my heating unit. He is also sincere and professional. Thank you so much!

Review 28 (2024-08-29 - Rating: 5)
Aaron has been to my house for plumbing repair twice now. He is always so polite and professional. He does excellent work and is so warm and easy to talk to. It’s important to feel comfortable with someone coming into your home. Just an all around great plumber and great person.

Review 29 (2024-07-19 - Rating: 5)
Aaron was fantastic. Polite, courteous and professional. Laid out all the options from the basic fixing the issue to fixing and upgrading equipment. Made sure that I had no other questions or issues before leaving. It was an excellent transaction.

Review 30 (2024-12-18 - Rating: 5)
Ricky Lawrence from Pipe Wrench Plumbing, Heating & Cooling performed a service today and while doing so found a sewage leak, then called in the emergency service request on our behalf. He was super polite, professional and explained everything in great detail.

Review 31 (2024-09-05 - Rating: 5)
Jeremy of Pipe Wrench Plumbing provided me with a detailed evaluation/assessment of my plumbing needs for repair, replacement and upgrade of all 50+ yr old copper pipes in crawl space of my home. I was very impressed with his knowledge and expertise and I appreciated his communication skills. It was a pleasure to interact with such a highly trained professional and I am enthusiastic to recommend Pipe Wrench Plumbing to others having similar needs.

Review 32 (2024-09-09 - Rating: 5)
Jason Stropp did a great job on our HVAC maintenance visit. He was polite and efficient and answered all of my questions! He also offered helpful options for preventative work on our system. Thanks again, Pipe Wrench and staff!

Review 33 (2024-10-15 - Rating: 5)
My husband lost his wedding ring and the last possible place it could have been in the house was down the drain so Chase took the entire drain apart but unfortunately, no ring. Chase was efficient, personable and very thorough. I would use again.

Review 34 (2024-07-25 - Rating: 5)
The level of customer service from the moment the phone was answered was outstanding. It was early afternoon and they promised to be out that day. In less than two hours there was a tech at the house to solve the problem. Chase was excellent, trustworthy, and fast. He showed us pictures of the problem and stayed to ascertain the solution. He cemented our business forever.

Review 35 (2024-10-18 - Rating: 5)
Both Keifer and Jeremy were prompt, professional, and explained what work needed to be done on our HVAC system in terms that a lay person could understand. I highly recommend this company.

Review 36 (2024-09-18 - Rating: 5)
Aaron was great! We had a gas leak under our cooktop. He diagnosed the problem, installed corrective parts and explained everything to us. He was pleasant and professional. We are very happy.

Review 37 (2024-07-29 - Rating: 5)
Our tech, Chase, from pipe wrench was fantastic. Very courteous, knowledgeable and outgoing. Keep him around in some capacity and he will do your company good.

Review 38 (2024-08-20 - Rating: 5)
Chase did a great job. Super helpful and friendly. Great advice and quick service. They responded quickly and came out same day. Highly recommend working with them.

Review 39 (2024-12-08 - Rating: 5)
Chase was wonderful. He told me each step he was taking and told the price upfront. Very clean and considerate.

Review 40 (2024-08-02 - Rating: 5)
Jeremy arrived after Chase had cleared our drain blockage and ran a camera into the pipe to find several issues that will require a new pipe and other parts. He was very professional and set us up for a very quick fix.

Review 41 (2024-09-13 - Rating: 5)
Very detailed response to work being done. Clean and complete job satisfaction! Aaron is a very respectful young man, and I call this an important part of customer service.... GREAT JOB!

Review 42 (2024-08-16 - Rating: 5)
Aaron did a great job. He is very personable, professional and courteous. The job was completed very quickly and met all expectations. Would definitely have Arron back to do future maintenance/repairs.

Review 43 (2024-10-07 - Rating: 5)
Chase was prompt, clear, and resolved our clogged drain quickly. He answered all my questions and provided advice that was appreciated. I highly recommend Pipe Wrench and Chase for your plumbing needs.

Review 44 (2024-09-03 - Rating: 5)
Chase was very professional. He got the job done quickly and efficiently. The whole process was easy. I will definitely be using Pipe Wrench Plumbing again.

Review 45 (2024-07-24 - Rating: 5)
Aaron was great. Very professional, very nice. He resolved my issues and made sure I was happy with everything before he left. 10 out of 10 Highly recommend.

Review 46 (2024-10-29 - Rating: 5)
Jason S. is caring, competent, professional and helpful. He answered each of our questions and then gave explanations to validate.He was at my home on time and he completed a thorough evaluation of my HVAC unit and the dehumidifier.PIPE WRENCH is fortunate to have this employee as a represent of their company.THANK YOU, Jason S. FOR COMPLETING OUR CHECK UP!!

Review 47 (2024-08-31 - Rating: 5)
Very good experience so far with Pipe Wrench Plumbing, Heating and Cooling and Jeremy Finnegan the salesman/field supervisor who came out. Very knowledgeable and professional - learned a lot in 45 minutes with him.

Review 48 (2024-08-20 - Rating: 5)
My water heater was toast and I called Pipe Wrench first thing the next morning and they were able to send someone over within the hour. Jeremy showed up and assessed the water heater quickly and was very professional. We had a new water heater before noon on the same day. We ended up going with a traditional water heater since the gas line would have needed to be upsized for a tankless one and the gas was located on the opposite side of the house making it cost prohibitive. Overall Ive been very pleased with the efficiency and service and would call them again for any plumbing needs. Also, Jeremy is a fan of Skyline Chili, which is a plus in my book.

Review 49 (2024-07-23 - Rating: 5)
Chase, the tech that came out to our house seemed like a really honest, good guy. I suspected we had an issue with our septic tank causing our sewage backup, so I called PWP just to be sure, by having them run an auger and camera down our main line. Chase confirmed it was not the plumbing and that the septic tank was the issue. Per PWP policy, Chase waived the charges and provided an estimate for installing a riser on the inlet side of our tank, and pumping the tank out. The quote was pretty high, so I called around and found a local septic contractor to fix it the very next day for a fraction of the cost that PWP quoted. PWP needs to work on their pricing for the bigger jobs, but for general/simple plumbing issues, I would totally recommend them, especially if you get Chase assigned to the job.

Review 50 (2024-07-22 - Rating: 5)
Chase was very nice ,professional, on time and knowledgeable. He had my drain line cleared in a timely manner. Employees like this is why I always call Pipe Wrench for my plumbing needs.

Review 51 (2024-08-30 - Rating: 5)
Chase Rost did a fantastic job! Was extremely informative on what he was doing, what to look for and was overall just fantastic to talk with. Will highly recommend for any future issues that come up!

Review 52 (2024-09-24 - Rating: 5)
My tenants said he was best repairman to ever help them. He explained the process of determining the problem and recommended a new dishwasher. I feel better about buying a new dishwasher because I am confident the problem was correctly identified.

Review 53 (2024-08-04 - Rating: 5)
Jeremy was top notch. He was professional, friendly, thorough and explained our plumbing issues in great detail. Thank you, Jeremy, for your service.

Review 54 (2025-01-01 - Rating: 5)
Jeremy very professional and knowledgeable. Highly recommend both Jeremy and Pipe Wrench!CJ

Review 55 (2024-11-15 - Rating: 5)
11/15/2024: Jason was awesome and explained everything to me. I get a tearly membership each year for all my Plumbing and HVAC needs.

Review 56 (2024-10-01 - Rating: 5)
Had a clogged sink and I tried all weekend to fix it. Called Monday afternoon to schedule an appointment and less than 24hours later the job was fixed. Chase was phenomenal!

Review 57 (2024-09-08 - Rating: 5)
Chase did everything he could do to help us. The damage done wasmore than he could fix on a Sunday. He made notes that will help correct the problem on Monday.

Review 58 (2024-12-16 - Rating: 5)
Chase from Pipe Wrench was Awesome. Goty drain ungloged, no problems, was neat, curious & friendly. Give Pipe Wrench Try 💯

Review 59 (2024-07-31 - Rating: 5)
Chase was amazing and made what would be a very stress inducing situation a lot better simply by his attitude. Will never use any other company for Plumbing or HVAC needs

Review 60 (2024-11-01 - Rating: 5)
Rick did a fabulous job.. very informative, answered all my questions, did not pressure me into buying anything, and was very pleasant.

Review 61 (2024-11-13 - Rating: 5)
Chase was on time and very friendly to start. He was very professional and explained what the problem was. He is a great asset to Pipewrench.

Review 62 (2024-06-26 - Rating: 5)
Pipe wrench was absolutely fantastic all the way around started at the top I had an ac issue I called up thier very friendly customer service who I explained my issue too and they got me on the schedule for the same day. Within four hours of making the call my ac issue was fixed my technician was great as well he diagnosed the problem adn ha the part if the truck and was able to fix it immediately and I was back up and running. It was great. Its very refreshing to see great customer service from start to finish nowdays. One other company i had called had told me they wete booked up for nearly a week so i would highly reccomend pipe wrench is you need ac services Ive never used them for any other services they offer but I would imagine its the same quality service as this my technicians name was Jason

Review 63 (2024-06-14 - Rating: 5)
My tech (Ricky) was extremely personable and incredibly knowledgeable regarding my A/C system. The diagnosis was made quickly, and he gave me my options for repair/service with a good news - bad news twist. Seems like a great company to do business with. I even opted for the bi-annual service contract to help avoid future issues with my heating & A/C unit.

Review 64 (2024-11-26 - Rating: 5)
Very good experience. He was prompt, explained what needed to be done, knowledgeable and very competent.A pleasure to do business with you.

Review 65 (2024-06-27 - Rating: 5)
Wonderful job. On time and fixed apotential disaster in our plumbing . Chase was personable and professional. We again had great results from Pipe Wrench.

Review 66 (2024-07-21 - Rating: 5)
I called on a Sunday after church and Aaron was at my house before 2 PM to fix my problem. Top notch service from the moment I called until the moment Aaron left my property. I would highly recommend this company and especially Aaron!!!

Review 67 (2024-10-30 - Rating: 5)
Ricky did a very thorough job checking out our heating system and when out of his way to explain what he found. It was a pleasant experience.

Review 68 (2024-06-27 - Rating: 5)
Pipe Wrench has always done right by me. My house is over 100 years old so there is always a problem. Last night my air went out. They were able to get a technician out today to fix it. My tech, Ricky Lawrence, was the most polite and empathetic person. My dog even liked him and my dog is extremely picky about who he likes.

Review 69 (2024-07-09 - Rating: 5)
Excellent service and very professional. Jason Stopp repaired our AC unit and he was very knowledgeable and had it up and running in no time.Thanks for a Great Job..

Review 70 (2024-12-10 - Rating: 4)
Ive used them twice before, on the pricey side, but they showed up quickly and Im satisfied with the work performed.

Review 71 (2024-09-03 - Rating: 5)
Jason arrived on time and quickly diagnosed/fixed the HVAC issue. He was very pleasant and professional.

Review 72 (2024-09-12 - Rating: 5)
As always, PipeWrench Plumbing did an outstanding job. Always on-time and 1000% professional.Aaron was outstanding and did a super job on our sink replacement.

Review 73 (2024-11-18 - Rating: 5)
Justin and Isaiah came and took care of this leak. I hope we dont get any more! Toby my cat loved them!

Review 74 (2024-09-18 - Rating: 5)
Aaron was knowledgeable, efficient, courteous, and most pleasant. I wasn’t sure what to expect, dealing with a large company but the reviews sold me. Aaron is excellent and i’m vey pleased with the company.

Review 75 (2024-06-20 - Rating: 5)
I highly recommend Pipe Wrench Plumbing and was impressed with their service from the phone call during scheduling the plumber, Aaron working around the house! We received a phone call prior to the appt notifying us of the appt and he showed up on time. Aaron explained what all of the options were and also helped my mom with getting my 87-year old Dad into the house from the porch!!! Wow, that is a compassionate young plumber! We are grateful and thankful for Pipe Wrench and will definitely call again for service! 😃

Review 76 (2024-09-14 - Rating: 5)
Jeremy was very professional, informative, and was able to get us a good deal on an energy efficient HVAC system. 100% recommended.

Review 77 (2024-08-26 - Rating: 5)
Chase Rost was very nice. He explained what he was doing. He did a great job .Thanks , Chase

Review 78 (2024-10-16 - Rating: 5)
Ricky showed up and did a fantastic job. He was on time, professional, and diagnosed the problem quickly. I will be calling them next time I need help.

Review 79 (2024-12-06 - Rating: 5)
Justin was great. Very professional and friendly. Couldn’t be been happier with the solution to our problem.

Review 80 (2024-04-11 - Rating: 5)
Awesome. One of the most respectful Plumbers I have met. So knowledgeable, kind and understanding. Was not pushy at all!!! Loves and respects the company he is a part of, which speaks volumes about this company. When I am ready to implement his suggestions..., I only want Chase to fix my plug issues.Thanks so much Chase and Pipe Wrench.

Review 81 (2024-09-12 - Rating: 5)
Chase was quick to arrive, very pleasant and professional. Have used these guys many times for plumbing issues.

Review 82 (2024-05-26 - Rating: 5)
Our plumbing drain lines backed up on a holiday weekend. Our assigned technician Chase was super helpful in explaining the problem and the necessary repairs. He went above and beyond to make sure we were taken care of. If his example is characteristic of the entire company, I’d highly recommend and trust them with any of your plumbing needs.

Review 83 (2024-07-23 - Rating: 5)
Ricky was great. He identified the problem swiftly and returned as soon as the part was in to complete the job. He gave clear explanations of what was wrong with our air conditioning system and repaired it

Review 84 (2024-04-18 - Rating: 5)
Very pleased with Pipe Wrench Plumbing! 5 star experience all the way from booking the appointment to the work being completed. Communication was excellent, and our technician Aaron did an amazing job. Aaron arrived on time and was kind, courteous, and professional during the entire visit. By the time Aaron was ready to leave, my shower was no longer leaking, I knew exactly what work was done and where, and all the warranty information was explained. I definitely recommend Pipewrench (and Aaron!) for anything plumbing or HVAC related!

Review 85 (2025-01-02 - Rating: 5)
On time. Good kid. Very knowledgeable. Great experience. Highly recommend.

Review 86 (2024-05-21 - Rating: 5)
Rick and Alex did a fast, professional, and efficient job at diagnosing the problem. Rick return next day with everything needed to complete the job in good time. He also took extra measures to make sure the area he worked in was clean and without any mishaps before he left. A pleasure having him here and the room is nice and cool!

Review 87 (2024-12-30 - Rating: 5)
Great job as always. Courteous and professional! Can’t ask for more

Review 88 (2024-11-27 - Rating: 5)
Jeremy was a very big help. Honest and professional. Thank you and Happy Thanksgiving.

Review 89 (2024-11-24 - Rating: 5)
Chase from Pipe Wrench Plumbing showed up fast, was very knowledgeable and friendly. Excellent.

Review 90 (2023-11-19 - Rating: 5)
Aaron did a great job. He came as promised and explained everything he planned to do. He took great care with our house and fixed the drain problem professionally. During his work he took time to check out the septic system and explained everything he found a what he thought was needed further. Outstanding professional service with a great personality. This is way I use Pipe Wrench Plumbing

Review 91 (2024-06-12 - Rating: 5)
I was overwhelmed by the service that was provided by Mr.Ricky he called me when he got onsite since I am out of state and definitely got a piece of mine on what is expected of the air conditioning unit. I was couldnt be happier with the level of service that was provided from Pipe wrench company. It truely is a blessing to know there are still companys out there that have technicians out there in this world like Mr. Ricky that truely does right by my self the customer for going the extra mile with customer service that was providedI couldnt be happier with the level of communication and respect that was provided from the Pipe Wrench company and Mr. Irish man Ricky

Review 92 (2024-12-19 - Rating: 5)
We are Very Happy with our service and he was super nice and helpful I highly recommend these guys

Review 93 (2024-07-22 - Rating: 5)
Our unit stopped working on a Sunday evening and Ricky got to our house really quickly and had the issue resolved within half an hour. Great service!

Review 94 (2024-07-22 - Rating: 5)
Aaron was awesome! Efficiently diagnosed and fixed sewage pump issues. Provided clear and detailed explanations of findings and actions taken.

Review 95 (2024-09-19 - Rating: 5)
Was extremely satisfied with the service. Walked through everything with me and made sure everything worked before he left. Again, great service.

Review 96 (2024-11-11 - Rating: 5)
Chase did a great job and was prompt and honest. Great guy

Review 97 (2024-07-05 - Rating: 5)
AC unit stopped working the day before, called in the morning and they sent a tech out same day. Ricky was absolutely amazing helping us, will definitely be calling again when we need something fixed!

Review 98 (2024-04-26 - Rating: 5)
Chase was very polite and professional. He was also very thorough and intentional in the process he followed to identify the problem and he then provided education for us on what he found. Before he left, he even checked the water pressure and let us know it was high. I would highly recommend Chase to anyone who has a plumbing issue.

Review 99 (2024-12-18 - Rating: 5)
Chase did an exceptional job. Quick and very professional.

Review 100 (2024-11-27 - Rating: 5)
Very cordial, easy to speak with. He understood exactly what I needed, and listened to my requests and concerns.

Review 101 (2024-02-15 - Rating: 5)
Aaron show up promptly, was very professional, he took the time to listen to my concerns and he addressed every question I had. He documented what he found with pics. When he as finished with his work had me inspect, answered any questions I had and asked if there was anything else I needed his help with. I do feel the price was a little high but I am willing to pay for good work and great service.

Review 102 (2024-12-14 - Rating: 5)
Aaron Branson went above and beyond in fixing a bathroom faucet. Always happy with Pipe Wrench!!

Review 103 (2024-05-13 - Rating: 5)
The plumbing techs were here early and completed the job to my satisfaction. They even worked with me to test the system to make sure everything was working properly, which it was. The plumbing techs were courteous, professional and very competent. My only complaint, which doesn’t reflect on the plumbers or their exceptional work, was the price of the plumbing work was exorbitant!!! The price estimator who came out previous to the plumbers stated it was a 4 hour job, but it only took the plumbers 1 hour to complete so I was disappointed in how expensive the work was seeing as how I paid for 4 hours of work when I should’ve paid for only 1 hour!

Review 104 (2024-11-27 - Rating: 5)
Service was great. I like that I can count on these guys to do a good job for me. Thanks!

Review 105 (2024-08-01 - Rating: 5)
Though my issue didn’t solve, Chase did the valuation and give me estimate without any charge. Very professional and knowledgeable.

Review 106 (2024-02-22 - Rating: 5)
I was very pleased with the plumbing work Aaron performed at our home today. He was very professional and explained the service he would perform including the cost. I asked several questions, and his answers were complete and made sense. I highly recommend Pipe Wrench for your plumbing issues.

Review 107 (2024-09-06 - Rating: 5)
He was within the time stated. He is friendly and professional. A pleasure to have him handle the explaining of the work that is need

Review 108 (2024-05-21 - Rating: 5)
I got so many updates letting me know when the technician would be arriving, i felt like a VIP. Lol. Chase was great! Very professional and the issue was fixed in minutes.Highly recommend.

Review 109 (2024-07-07 - Rating: 5)
Chase was very personable and professional. The job was very difficult but he worked with us and suggested something that worked for us.

Review 110 (2024-05-06 - Rating: 5)
Chase is a great guy and plumber. He is very personable and knowledgeable. Did a good inspection and explained everything as he went. Worked quickly and professionally. A great service provided by a great plumber!

Review 111 (2024-09-17 - Rating: 5)
Very friendly and knowledgeable. Pointed out some other issues we need to address. Would have him back anytime

Review 112 (2024-07-17 - Rating: 5)
I so appreciate the promptness and excellent plumbing service I received. I love superb customer service and this exceeded my expectations! Well done!

Review 113 (2024-07-10 - Rating: 5)
Very pleased! Jason did a great job explaining everything to me and showing me exactly what the problem was and how he was going to fix it!

Review 114 (2024-07-29 - Rating: 5)
Jeremy was a fantastic help to us. Diagnosed two different problems for us and offered solutions to both! Very professional.

Review 115 (2024-12-11 - Rating: 5)
Installed my hot water heater quickly and I couldnt be happier. Answered my questions professionally. Thanks again.

Review 116 (2024-02-18 - Rating: 5)
We recently moved to the State and were not sure who to contact for Gas and Water repair. We researched the area and found Pipe Wrench. We are glad we did. They were not only able to repair all items needed, but accommodated the repair based on our timeline. Colin Lynch went above and beyond to not only make sure the job was completed and done correctly but also explained the entire process while answering all of our questions. We highly recommend Pipe Wrench and will use again in the future.

Review 117 (2024-05-27 - Rating: 5)
Ricky came out on a holiday weekend and got our hvac unit repaired quickly. He was very friendly and open about cost and what the options were for fixing the system. Very good experience and would recommend!

Review 118 (2024-11-29 - Rating: 5)
Very professional and courteous. He’s been here before and we will request him next time.

Review 119 (2024-02-23 - Rating: 5)
Called yesterday about my toilet leaking. Women asked me how can we make you smile today. Talked to technician last night. Colin. He guided me to shutting down and draining the tank. Aaron Branson came out this morning and replaced the toilet with a new one and was amazingly helpful. Knowledgeable, hard working and willing to help solve my problem. All around good experience. Especially regarding time efficiently getting back to me with phone calls and installation.

Review 120 (2024-06-05 - Rating: 5)
Excellent technician and outstanding experience with Pipe Wrench as usual. Aaron was knowledgeable and took extra steps to research the most effective solution. Thanks!

Review 121 (2024-02-02 - Rating: 5)
Aaron did an amazing job very pleased with the work that he performed opening my main line and resetting my toilet. He was very professional. He cleaned up after himself and would highly recommend him for anybody for plumbing needs through Pipe Wrench.

Review 122 (2024-08-13 - Rating: 5)
Great experience. I had a Very Competent Tech who helped me through my problem without any issues.

Review 123 (2023-07-26 - Rating: 5)
Jason was extremely thorough & explained everything. I was very pleased & impressed.Aaron was also extremely thorough & explained everything. He took time to show me how to check for problems. Again very pleased & impressed. He also drained the hot water heater and checked everywhere for any plumbing leaks. Best preventative maintenance service I have ever had!

Review 124 (2024-01-24 - Rating: 5)
Aaron Branson was very friendly, professional and knowledgeable, took his time and answered all my questions that put my mind at ease. Got a text about 30 minutes before he arrived with photo so you knew who was coming. Very honest about the problem, it ended up being something we as the home owner could take care of. This makes twice I have had Pipe Wrench out for a problem and would definitely call on them again for any future problems.

Review 125 (2024-11-19 - Rating: 5)
Chase was professional, knowledgeable, and fixed the problem quickly. Will be using again in the future

Review 126 (2024-04-15 - Rating: 5)
Jeremy was very professional and did a great job explaining the work for a tankless water system and also for just replacing our old water tank. We are very pleased with his estimates.

Review 127 (2024-11-04 - Rating: 5)
Jason Stropp was professional courteous and informative of what was required to get our HVAC tiptop

Review 128 (2024-02-21 - Rating: 5)
Jeremy is a very nice man. He took time and thoroughly understood the job he needed to do.. He explained the estimate and all the details in an easy to understand fashion. He was very polite and courteous.

Review 129 (2024-11-01 - Rating: 5)
We always use Pipe Wrench because they are excellent in every respect—knowledgeable, dependable, and fair.

Review 130 (2024-10-12 - Rating: 5)
Same day service, gave us options when we needed it. Solid recommend if you need it done fast!

Review 131 (2024-06-07 - Rating: 5)
Chase from ‘Pipe Wrench’ replaced an old toilet with a one piece toilet that I purchased from Costco. He was very pleasant, professional and quickly performed quality work. I highly recommend Chase and Pipe Wrench.

Review 132 (2024-07-22 - Rating: 5)
Ricky Lawrence was professional and efficient as well as friendly and personable. We will request him for our future maintenance.

Review 133 (2024-06-22 - Rating: 4)
Our service technician, Aaron was very friendly, likable, professional, respectful and very knowledgeable in his work. But the problem was beyond what he could do to fix it.

Review 134 (2024-03-29 - Rating: 5)
Aaron was on time, professional , knowledgeable of the product, and easy to work with. He answered my questions and explained what he was doing. Very personable. I would certainly want him for future work.

Review 135 (2024-10-08 - Rating: 5)
Showed up on time.Went over the work to be performed.Finished in a timely manner.Would use again if needed.

Review 136 (2024-01-25 - Rating: 5)
Jeremy is personable and very helpful. We liked that he took so much time and care to explain ways in which we can improve our tankless water heating system, with which weve never been happy in 23 years! The problem was with the installation/size of pipes. It is expensive to correct all of the problems, but he pointed out ways that he and his boss are saving us money along the way (25% off new unit, for one thing.) And we are THRILLED that he is a Navien expert.

Review 137 (2024-11-19 - Rating: 5)
Jeremy was great. Friendly, informative and found a solution to the problem immediately. Thank you.

Review 138 (2024-12-03 - Rating: 5)
Ricky was very detailed, knowledgeable and professional. Thank you Ricky for all your help and advice.

Review 139 (2024-10-02 - Rating: 5)
Jason was very professional and quick. Very knowledgeable and took care of us.

Review 140 (2023-07-05 - Rating: 5)
Aaron did a great job! Arrived promptly (same day service) and was extremely professional, knowledgeable and very nice :) He explained everything in detail and gave pricing estimates for different scenarios. Luckily for me he was able to repair with most cost effective option. Great rep for the company and I will use again!

Review 141 (2024-08-29 - Rating: 5)
He was very professional. They were very curious on the phone. He did a great job of explaining everything

Review 142 (2024-11-27 - Rating: 5)
Chase was very knowledgeable, personable, and friendly! Highly recommend!

Review 143 (2024-05-23 - Rating: 5)
Aaron was polite, informative and professional. He answered my questions and installed a new kitchen faucet for me. Great job so far!

Review 144 (2024-05-22 - Rating: 5)
Jeremy Finegan did a great job! He was very knowledgeable, professional and positive and helped us resolve a few sanitary issues

Review 145 (2023-07-31 - Rating: 5)
Jason was awesome. Very professional and knowledgeable and didnt mind explaining what he was doing. Ill be requesting Jason in a couple of weeks to replace the boards in my split system (power serge took them out). Jason was an excellent hire and I am looking forward to having him service my split system.Thanks,Paul

Review 146 (2024-05-06 - Rating: 5)
Excellent, professional, customer friendly explained everything to me before the work and the cost and i joined their membership which cuts price in half almost for regular service and maintenance. I’ve used Pipe Wrench for 16 years for any and all of my HVAC or plumbing needs.

Review 147 (2024-02-29 - Rating: 5)
My technician, Jason S, is a keeper! Friendly and professional. I appreciated the most is that he did not make me feel rushed while answering my questions. His insight and the options given gave me enough to make an informative decision. Highly recommend Pipe Wrench Plumbing, HVAC, Inc.

Review 148 (2024-10-09 - Rating: 5)
Never a bad experience when it comes to Pipe Wrench. Fast, knowledgeable, and friendly service.

Review 149 (2023-11-21 - Rating: 5)
Aaron Branson was polite, informative, efficient. He made sure that I saw what the problem was, what it was going to take to fix it and how much it was going to cost. After repairing the shut off valves and pop up to my bathroom sink, he made sure I saw what he had done and how to turn the valves off. He was very courteous, informative, and professional. Thank you Aaron and Pipe Wrench.

Review 150 (2024-06-24 - Rating: 5)
Aaron was so helpful got my toilet 🚽 back up and running with no problem. Great experience with pipe wrench

Review 151 (2023-12-14 - Rating: 4)
Repair person (Aaron) was exceptional. Fixed leak in less than a couple hours so no complaints there. However, lead time to get this service was three days (thank goodness it was non-emergent) and cost was very, very, very high - so one star deducted for both combined.

Review 152 (2023-10-06 - Rating: 5)
Jason was on time and prepared to do the required work. He explained the problem and the action he would take to fix the problem. He had estimated the work would take an hour and he was right. The unit works perfectly now and his repairs should correct the chronic problem. Very happy with his work. He is personable too.

Review 153 (2024-04-29 - Rating: 5)
Chase and Cory help us understand the issue going on and told us our options about repairs and when to expect those repairs to happen. Both gentlemen were very personable and helped to explain everything. Thank you both!

Review 154 (2024-08-01 - Rating: 5)
Jeremy was very helpful and he was able to give me enough information to make a decision on what course of action to take

Review 155 (2023-10-31 - Rating: 5)
Aaron came in and quickly diagnosed the problem and gave me a rundown of repair costs. Then came back just to make sure they had done the best job. I was impressed with the pride they showed in their work and were extremely courteous and respectful of my time.

Review 156 (2024-10-30 - Rating: 5)
Very personable and knowledgeable. Quickly took care of the issue, and explained what to do in the future. Thanks

Review 157 (2024-11-20 - Rating: 5)
Chase was great! Very professional and knowledgeable.

Review 158 (2023-08-23 - Rating: 5)
They arrived on-time and did an excellent job. They took significant extra time to explain in detail, every aspect of the plumbing while conducting a thorough inspection. And took the extra time to answer all my plumbing questions and issues I had not only with my current house, but plumbing problems I have experienced in the past. I now feel much for comfortable with my homes plumbing based on their inspection and explanation. I will definitely be requesting their services on all my future home plumbing needs.

Review 159 (2024-07-03 - Rating: 5)
Truly a great company focused on customer care and satisfaction. Aaron did an amazing job!

Review 160 (2024-03-22 - Rating: 5)
Aron Branson serviced my Navien tankless water heater. He immediately found and fixed the problem all of which was covered by warranty. Then he helped us by checking the balance of hot water deliver and made excellent suggestions. He was respectful friendly and efficient.

Review 161 (2023-07-25 - Rating: 5)
Jeremy did a great job in the short time that he was here. He was timely and professional and friendly. I initially called him out for a $99 deal on a potential mainline clear out. That ended up not being our issue and while I feel his quote was fair And seems to be in line. I am comparing options. I would be very comfortable calling them back again.

Review 162 (2024-08-16 - Rating: 5)
Very organized company. All the techs sent to my house have been well trained and very hard working.

Review 163 (2023-11-22 - Rating: 5)
Jeremy was excellent! Arrived on time for a project quote and took plenty of time with me to answer all of my questions. He’s very knowledgeable, thorough and professional and an asset to Pipe Wrench Plumbing.

Review 164 (2023-07-27 - Rating: 5)
Evaluator/Estimator Jeremy Finnegan did NOT do a good job! In fact, Mr. Finnegan did an incredible job. He was early to arrive. His personal appearance was clean cut and perfectly uniformed and he was impressively informed about our 79 year old Oak Ridge “Cemesto ‘C’ House” and its plumbing. During his evaluation, he explored every option that I and three better-informed brothers had anticipated. His two-part plan covers every idea we had, and then some. His initial proposed work plans and cost estimates comprehensively informed us of what we need to do. I look forward to having his crews come and replace significant portions of the kitchen/furnace room drains and lines, as well as the optional replacement of most of the drain from the bathroom. First class representation and presentation. First class company.

Review 165 (2024-03-20 - Rating: 5)
First rate service call…Jason is a super face for the PW crew. Really a very customer friendly/customer oriented company to deal with. Love these folks.

Review 166 (2024-11-13 - Rating: 5)
He was honest and could fund no fault in him. Ty Jason!

Review 167 (2023-12-13 - Rating: 5)
Jason Stropp was great. I wasn’t able to be home but my wife said he was very friendly and knowledgeable. He showed up on time and was able to explain things in a very easy to understand manner. Thanks Jason!

Review 168 (2024-06-27 - Rating: 5)
Chase was very efficient and very detailed in how he explained certain prices etc, He was a very nice and pleasant man.

Review 169 (2023-11-30 - Rating: 5)
Jason was the best- He came out identified the problem and immediately fixed it. That is simple but exceptional at the same time. I have used them for all my heating and cooling issues - and with mine there are soo many issues. Thanks again to Jason for being so professional and quick.

Review 170 (2023-11-20 - Rating: 5)
At the worst possible time, a Friday night of a holiday weekend, our hot water heater ruptured. Pipe Wrench was on the job as quickly as possible. In a day and age when customer no-service is common, Pipe Wrench went above and beyond. their customer service was impeccable. Our service technician, Aaron Branson, was professional, courteous and made the situation less stressful. I highly recommend this company!

Review 171 (2024-03-19 - Rating: 5)
Chase came right on time and figured out the problem. Super nice and took time to explain things to us. We always go to Pipe Wrench. Very professional and reliable!

Review 172 (2024-12-09 - Rating: 5)
Even though we didn’t like the prognosis, Jason did a very good job reviewing the issues with our heating unit. He gave us a couple of options starting from the minimum to total replacement. He was friendly and courteous. Enjoyed dealing with him.

Review 173 (2024-12-02 - Rating: 5)
Very helpful and professional.. 🙏 sometimes Angels don’t wear halos.

Review 174 (2023-08-25 - Rating: 5)
Jeremy was very knowledgeable about PipeWrench Plumbing products and services. He carefully listened to the projects I wanted to have done and asked good question to make sure he understood what I wanted. He was open to discussing different options for accomplishing the work and answered all of my questions what and how it would be done. He was both professional and personable.

Review 175 (2023-07-17 - Rating: 5)
Pipe Wrench Plumbing provided service on Friday, the same morning we requested, and exceeded our expectations. Stephen and Nick were top notch professionals. They completed efficient work and took excellent care of our home. They answered questions, offered suggestions, and made sure we were satisfied with the job. We will certainly use Pipe Wrench in the future if needed and highly recommend this company.

Review 176 (2024-06-08 - Rating: 5)
Request Aaron Branson for your work. He is great! The customer service with Pipe Wrench is the best.

Review 177 (2024-09-25 - Rating: 5)
Even though we got bad news about our unit our tech was a really nice guy and filled us in on what we need to do to fix the problem

Review 178 (2025-01-07 - Rating: 5)
He was not needed it was a miss scheduling but he was very professional and nice

Review 179 (2024-02-02 - Rating: 5)
Aaron did an awesome job and helped correct an issue that arose from a previous repair. Pipe Wrench covered the whole expense and made it an easy day for us. Thanks again.

Review 180 (2023-08-30 - Rating: 5)
Pipe Wrench gave us an appointment right away for a non-urgent problem. Aaron came and solved it efficiently and very well. He was friendly, listened to our problem, told us what he would do, gave us an estimate, and informed us what he actually did afterward. We love that every Pipe Wrench employee that has ever come into our house, covers their shoes to minimize tracking dirt.

Review 181 (2024-01-23 - Rating: 5)
Aaron was very professional and helpful! He sent a detailed description of everything he did. I would call Pipe Wrench Plumbing any time I have another plumbing problem.

Review 182 (2023-11-03 - Rating: 5)
Aaron was incredible to work with! He was very knowledgeable and very informative and explained everything in great detail so that I would understand. Definitely a master at his craft and would love to work with him again. Great job!

Review 183 (2024-06-10 - Rating: 5)
Aaron did a great job and provided me with all the necessary information to make an informed decision about my home. Ask for Aaron!

Review 184 (2024-08-29 - Rating: 5)
Aaron did a great job and was finished in less than 20 minutes

Review 185 (2024-11-25 - Rating: 5)
Excellent communication backed with on time appointment.Very knowledgeable and friendly fellow.

Review 186 (2024-03-20 - Rating: 5)
Excellent work. Very thorough. Honest to a fault. Was able to show me pictures of what was currently the issue and go into detail about what should be done. Would recommend 100%.

Review 187 (2023-07-01 - Rating: 5)
Jeremy was a pleasure to work with. He was professional and knowledgeable. He educated me while he worked and advised me for upcoming possible needs. He made sure any questions or concerns were completely answered and addressed before he left. Will definitely work with him and PipeWrench in the future.

Review 188 (2024-09-24 - Rating: 5)
Very professional employee He was an enjoyable young man and did his job to the fullest

Review 189 (2023-06-21 - Rating: 5)
Jeremy did a great job, was incredibly knowledgeable, and extremely friendly. Id recommend him to anyone with pipe and drain problems. You might not like the solutions to your problem, but you can trust he did everything he could and the options hes giving are to your benefit.

Review 190 (2024-06-27 - Rating: 5)
Very professional gentleman. Explained what he was doing and answered questions when asked. Was quick and polite, a trait that is missing in todays work force.

Review 191 (2023-09-07 - Rating: 5)
Very professional service. On time, kept me updated, sent picture of Aaron who fixed my issues. Very polite and knew his stuff. Explained problem and what he was going to do and did it. Also five year warranty on work he did. No hidden costs.

Review 192 (2023-05-30 - Rating: 5)
Cory was fast and professional, came out within 20 minutes of being notified. He quickly assessed the situation and told us what we needed to know. Scheduling the follow up also happened very quickly- I received a phone call from the scheduler within another 30 minutes, and was able to schedule service for the next day. Fantastic company, Im never disappointed dealing with them (this is the 4th or 5th time Ive had the pleasure of dealing with them, and they always have great customer service).

Review 193 (2024-12-13 - Rating: 5)
Great service and excellent scheduling for our water leak we had. Arron was extremely knowledgeable and explained every bit of the repair he was going to do and did. Highly recommend