Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Niagara falls, New York

Address: 1625 Buffalo Ave Suite 2B #1, Niagara Falls, NY 14303, United States

Phone: +1 716-282-2083

Rating: 4.8

Services

  • On-site services
  • Appointment required

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-10 - Rating: 5)

    I had a bad clog in my bathroom sink. The trap was clogged and had to be replaced. They also used the snake to clear out all the slime. Great job done. The company kept in constant contact with me about when my technician would arrive and also gave me the name of the technicians. I also received text messages and phone calls. I had to call back to have a piece rethreaded and Thomas came to the rescue later that day. Would definitely recommend this company. My parents used them for years.

  • Review 2 (2024-11-26 - Rating: 5)

    In the morning, we started having issues with clean water in our basement. Within hours, was sewage slowly backing up! We called after hours, and Hunter arrived within the hour! He was courteous, knowledgeable, and had our problem fixed within the hour! (Plus was mindful of our pets, and removing footwear....which some other companies are not!). What a nice guy, and what a great job!

  • Review 3 (2024-12-26 - Rating: 5)

    The customer service and repair job Jason provided for me was outstanding. He was a great help, very knowledgeable, professional and a pleasure to deal with.

  • Review 4 (2024-11-28 - Rating: 5)

    Jason took care of my plumbing issues in a professional and respectful manner. Hes very knowledgeable and kind in his professional. He deserves more than 5 stars. Thanks Jason.

  • Review 5 (2024-11-07 - Rating: 5)

    Jason was the best plumber weā€™ve ever had! He was amazing, explained everything. Made sure to even double check! He fixed our problem and even gave us a few suggestions for the future. Couldnā€™t have asked for a better plumber! Thank you!!

  • Review 6 (2025-01-02 - Rating: 5)

    Outstanding service Everytime. Each Technician has been hard working and knowledgeable. Easy to schedule and great to work with.

  • Review 7 (2024-08-08 - Rating: 5)

    Jason was awesome. He explained everything he was gonna do before doing it. He was very respectful and walked me through everything that was being done. He fixed the issue quickly and sufficiently. Thank you Jaon.

  • Review 8 (2024-12-02 - Rating: 5)

    Jason was amazing. We had a backup and he cleared it up quickly and offered solutions for prevention. Super friendly and efficient.

  • Review 9 (2024-12-12 - Rating: 5)

    Service technician JASON MOGENSEN is a true professional. Kept his word. Visit and inspect my basement overflow situation just before Buffalo blizzard around 10 pm on emergency call. Situation resolved. Hats off to ROTO ROOTERS for their services and commitment to customers by hiring skilled professional and a true gentleman like JASON.

  • Review 10 (2024-10-02 - Rating: 5)

    Jason Mogensen was amazing ! Very friendly. Explained what he was doing. He also gave me some preventative tips to prevent future problems ! We were very impressed with him ! Thank you , Jason !

  • Review 11 (2024-11-29 - Rating: 5)

    Jason arrived on-time. He was friendly, professional and quickly addressed my drain issue. Reliable service.

  • Review 12 (2024-11-02 - Rating: 5)

    Not the cheapest out there but they respond fast and do great work. Second time Iā€™ve needed them and they were here to fix the problem in less than 24 hours.

  • Review 13 (2024-07-20 - Rating: 5)

    The service technician, Jason Furgala, arrived at my home on-time; listened to my concerns, explained what could be done, went over the cost of the projects I requested, and took care of all of my plumbing issues, afterwards. Jason was friendly, courteous, and professional. I felt at ease that the job was being done, properly.

  • Review 14 (2024-07-09 - Rating: 5)

    I recently had the pleasure of working with Jason for a plumbing issue in my home, and I have to say, his service was absolutely wonderful. From the moment he arrived, Jason was professional, courteous, and clearly an expert in his field.

  • Review 15 (2024-10-28 - Rating: 4)

    Roto rooter came out snaked drain line to street, next day came with camera and said it was plugged half way to street would send someone out to try again at no charge then try camera again they havent .5 days later and still waiting for them to contact me. maybe i called the wrong company

  • Review 16 (2024-09-19 - Rating: 5)

    Jason was very helpful, courteous, and worked efficiently. He explained everything he was doing, and made it easy to understand what the problem was.

  • Review 17 (2024-10-19 - Rating: 5)

    Jason was earlier then I expected, and outta here faster then I expected, fixed my problem, great customer service. Even played with nosey dog. Thank you roto-rooter

  • Review 18 (2024-08-07 - Rating: 5)

    Jason came in checked out the areas open a few things up checked it out gave me the price brought in the big machine. Got the job done cleaned up. Everything was professional. Thank you.

  • Review 19 (2024-12-19 - Rating: 5)

    I had Jason come late night and Ritchie got my sink going for the holidays. I am grateful to these guys!

  • Review 20 (2024-06-14 - Rating: 5)

    Superior service and expertise! From the central scheduling process through the diagnosis of my plumbing emergency, Roto Rooter took great care of my home! Jason was beyond professional and, as a homeowner, I appreciate he took the time to educate me as he evaluated the concern in my home.

  • Review 21 (2024-11-22 - Rating: 5)

    Jason was thorough, patient, and solved the issue with our kitchen faucet. Thanks! Go bills

  • Review 22 (2024-10-02 - Rating: 5)

    My Roto-Rooter technician Chris was very professional, knowledgeable and very organized. I recommend Roto-Rooter & Chris!

  • Review 23 (2024-06-22 - Rating: 5)

    Weā€™d asked a few contractors to look at our outside drain thatā€™s been clogged. No one wanted to problem solve it. They just gave us estimates for $1,000+ to even start looking at it. Roto Rooter showed up on a very hot day, diagnosed the problem and fixed it for less than half that. Highly recommend.

  • Review 24 (2023-12-06 - Rating: 5)

    Trey came to our home within the hour from placing the call and cleared our clogged line thoroughly. His knowledge and expertise is very impressive. He was so very kind and courteous and took the time to educate us about the issue we were having as well as giving suggestions on ways to prevent issues in the future. I cant thank him enough for his help!

  • Review 25 (2024-07-17 - Rating: 5)

    Prompt service and a great and helpful technician (Jason). He quickly identified the problem and talked me through causes and issues.

  • Review 26 (2023-11-17 - Rating: 5)

    Mike was absolutely amazing! He came in and was very professional. With his knowledge he was able to detect our issue and help us come up with a plan to repair it. Iā€™m disappointed in the call we had before him because we thought that tech was knowledgeable and did the job right. It turned out Mike was the one with the skills and knew what he was doing. I donā€™t know if we can request a service rep. It in the future I would hope to have Mike for all our service calls.

  • Review 27 (2024-04-18 - Rating: 5)

    I experienced flooding in my basement due to a clogged discharge line for my sump pump. Roto Rooter responded with a technician onsite in a few hours. Jason, the tech, expertly identified the location of the clog and resolved the problem efficiently. Jason also made a number of suggestions to help prevent future instances. I was very pleased with their service.

  • Review 28 (2023-07-13 - Rating: 5)

    Highly recommend! I would leave more stars if I could! Excellent experience. I was so impressed the technician, Trey, came in the evening on short notice (we work, so daytime appts donā€™t work for us). He arrived on time and was very polite and knowledgeable with everything plumbing/sewer related. He spent a decent amount of time trying to deal with our sewer issue and cleaned everything up after. He was very honest about prognosis and what work was needed and our options. Especially happy we didnā€™t have to wait days for an appointment!

  • Review 29 (2024-01-26 - Rating: 5)

    Tomm Page was sent to do followup service after the previous tech was unable to open our line. He was thoughtful and professional. He asked important questions, and double checked the problem before starting. It was revealed the problem was different than originally thought. This made a huge difference what work needed to be done, and exhausted smaller issues first. The team was very customer forward in trying to present the right solution. Thanks!

  • Review 30 (2023-06-29 - Rating: 5)

    These two gentlemen that came out were on time and very professional. They took the time to explain the issue to me so that I understood what needed to be fixed. They were very informative and worked very diligently. They needed to improvise as my situation was a little more difficult than the norm. I absolutely would recommend them to any family or friends. I am very happy with their service and they were very friendly to boot. 5 stars for sure!!

  • Review 31 (2023-06-19 - Rating: 5)

    They were very professional, informative, knowledgeable, fixed our problems quickly & patiently explained everything to us. Well worth what they charged! I would recommend them to anyone, they were really excellent - Tom Page, his trainee (I called to get his name but it was unavailable) &Ryan Woodard ( field excavation supervisor) who explained how we could avoid worse problems later. All were fantastic!

  • Review 32 (2024-06-14 - Rating: 5)

    I needed emergency service, very fast response and Jason the technician came out.He was very professional and provided excellent customer service. I highly recommend their services!!

  • Review 33 (2023-11-09 - Rating: 5)

    Jason was absolutely excellent! He assessed the problem quickly, contacted my landlord twice throughout the process, and solved the problem quickly as well. He was super helpful and professional! Definitely a life-saver!

  • Review 34 (2023-11-15 - Rating: 5)

    Absolutely unbelievable service. Our service technician,Mitchell, was beyond what we ever expected from a commercial company. He came within 30 minutes of our call to the service. He diagnosed the issue quickly, fixed the problem immediately and was kind, understanding and compassionate to our flooding issue. I would highly recommend Roto Rooter if you ever have emergent plumbing/sewer issues.

  • Review 35 (2023-12-12 - Rating: 5)

    Our guy was able to fix our clogged bathroom drain quickly and then helped to clean up after. He gave us good advice on how to avoid clogging in the future and also showed us what he did to fix it incase we might need to try it ourselves. I wish I got his name but he was very friendly and great! The unsung heroes - Thank you!

  • Review 36 (2023-08-10 - Rating: 5)

    Jason showed up on time and replaced my old sump pump which went bad. They came within 40 minutes and handled it professionally and also being very friendly. He troubleshot and figured the issue and immediately found the problem. Iā€™m not happy about the price but I am happy about the work that was done and Iā€™m secure knowing this wont occur again anytime soon. Thank you Jason and thank you roto rooter.

  • Review 37 (2023-09-29 - Rating: 5)

    Had an issue with toilet that turned out to be a sludgy pipeline. Used the RR app. Got a response the same day. An hour later Trey was here to fix the issue. He was prompt, knowledgeable, and capable. He fixed the issue, provided professional suggestions and gave honest tips and tricks. Iā€™ve always had a good experience with RR and will call on them again should another issue arise.

  • Review 38 (2024-03-10 - Rating: 5)

    The representative, Carter, was very personable and knowledgeable. He answered all my questions. He even gave us the $100 senior citizen discount! I would not hesitate to call Carter again.

  • Review 39 (2023-07-31 - Rating: 5)

    I am a first time home buyer I just moved into my house last month. Needless to say I donā€™t know a lot about plumbing or any of that. I had an issue with water overflowing into my basement. I had no idea why and where it was coming from. I had a recommendation from a friend to call Roto-Rooter to get it checked out. In comes Seth. As soon as Seth pulled in he introduced himself and asked me a little bit about what was going on. Me still not really knowing what I was talking about tried to explain the issue I was having. He was very attentive and with my very vague explanation of what I saw he checked it out walked me through the whole process and I asked a lot of questions because I donā€™t know a lot about this stuff and he explained and answered every question I had. He even looked at my sink because (again not sure what itā€™s called) the water stopper thingy was not connected right. Overall it was a great learning experience for myself and top notch service. Seth knows what heā€™s doing and is very honest and even had me laughing throughout the process. Highly recommend. Thank you Seth!

  • Review 40 (2023-06-11 - Rating: 5)

    Shawn arrived within 2 hours of my booking an appointment. Man was a consummate professional. He worked diligently to remove the blockages he could, going above and beyond what I expected with persistence to remove a broken piece of a tool left by a prior service company, and then using the camera with his supervisor Doug, showed me the results, and where future problems were going to occur. Doug provided me a speedy estimate and contact info for the repairs down the road. 10/10 would recommend

  • Review 41 (2023-04-22 - Rating: 4)

    Efficient, friendly service, forecasting could use some work------I had an issue with my sink drain not draining. I called roto rooter after hearing good things anecdotally about their quality and value pricing.I called at 2p yesterday and was given a 4 hour window. I was given a call at the 4 hour mark saying there would be an indeterminate delay. An hour later I received another call saying it might be an hour (ETA 830pm) and I asked to push service to the morning. I was quoted a 2 hour window and the tech arrived in 3. I acknowledge I was experiencing a non emergency issue (so they might be prioritizing emergency issues) but the accuracy of their forecasting needs a little work.That said once the tech (Trey) arrived things went really well. Trey was extremely knowledgeable and friendly. He told us exactly why we had the issue we did and resolved the issue inside of 30 minutes.(For reference we are a 1200 approx sq ft house and we were quoted before discount $412 to snake the drain)

  • Review 42 (2023-11-13 - Rating: 5)

    I was very impressed with the services that Bob performed. He explained what he needed to do to unclog the pipe and showed me what cutters he was using. When he finished unplugging the pipe, he cleaned any mess that was made. I would definitely recommend your services.

  • Review 43 (2023-10-07 - Rating: 5)

    Cellar backup, of course on Saturday. They were there in less than an hour. Price was reasonable. Very professional, yet were very kind to my dog Daisy. Hadnt used them before but they now will be my first call.

  • Review 44 (2023-11-29 - Rating: 5)

    Once again Roto Rooter saved us! This is the second time in the past 18 months our septic backed up and the RR tech was once again top notch. Kevin was kind, professional, quiet and clean! We couldnā€™t ask for a better experience!

  • Review 45 (2023-11-09 - Rating: 4)

    Had tree roots in my sewer pipes and though there was a bit of a hiccup while reinstalling the new pipes outside the workers stayed very professional and were apologetic. When I called to express my unhappiness around the scheduling to finish my job I felt I did receive good customer service as they did listen to my frustration and worked to accommodate completing my project the next day instead of what they had planned. They supervisor was also very interactive with my questions and concerns when the job was done and we still had a bit of leak sending someone out that night to look at it. All in all the crew were great and even very understanding to my stupidity when I accidentally turned on the water without thought! Though I wouldnā€™t want to experience anymore plumbing issues going forward I would work with this company again.

  • Review 46 (2023-07-05 - Rating: 5)

    I had my sewer back up. They came out within an hour of calling. Jason was very polite, heard me out, ran tests and found the underlying issue. He called his supervisor out to camera it to verify. Although getting a new sewer is not what i wanted, they made the process easy. Ill never call anyone else.

  • Review 47 (2023-08-11 - Rating: 5)

    The best plumbing service in this area! Hands down ! Best thing is they DO NOT have a quote fee . Definitely worth a call . In my case it was an emergency sewage back up . And they came within the hour and went to work. The best service . They even explained what they were doing and were very friendly on the explanation. I didnt feel like I was a bother asking questions . Thank you so much , you guys are awesome šŸ‘Œ

  • Review 48 (2023-07-26 - Rating: 5)

    We had an issue later in the evening and Trey showed up after 10 pm! The technician was attentive, listened to our concerns and was able to fix our problem that night! We were appreciative that someone was able to do the job at that time a day and be personal and professional at the end of their shift.

  • Review 49 (2024-09-12 - Rating: 5)

    Knowledgeable, professional, and clean. Jason did an awesome job.

  • Review 50 (2023-09-04 - Rating: 5)

    Roto Rooter was very responsive, especially considering today was Labor Day. The technician was extremely knowledgeable and professional. He communicated all the issues with me so that I understood completely what the problem was. And most importantly, he fixed it!

  • Review 51 (2024-05-02 - Rating: 5)

    Jason Was Very Professional, Answered All My Questions & Was Very Personable!! 5 STAR RATING! Fixed OuR Problem Quickly, Too! If We Should Need HeLp Again, I HoPe Heā€™s The One RoTo R@@TeR Will Send To OuR HouSe!!ā˜ŗļøšŸ™

  • Review 52 (2024-10-11 - Rating: 5)

    Wonderful service! Had the job done quick!

  • Review 53 (2023-04-19 - Rating: 5)

    Trey was very professional and kind. Presented himself in Company attire looking neat and clean .Extremely knowledgeable. Resolved issue quickly and double checked his assessment of situation. It is expensive for someone on a limited income but coupon helped. Would definitely use again.

  • Review 54 (2022-09-30 - Rating: 5)

    Seth arrived within an hour of my call. He was able to diagnose the problem and determine what would be needed to fix it within minutes. He was incredibly professional and personable. Throughout the entire service, he small talked with me and provided me with a lot of useful information. I would highly recommend keeping him around, as he is certainly a valuable asset to Roto-Rooter.

  • Review 55 (2023-08-30 - Rating: 5)

    RB13600D was very professional he was on time, answer all my questions a very pleasant person to have in my home, he checked to make sure everything was in order and working. If I have any other drainage problems I wanted mine if he services my home again thank you I was very pleased.šŸ˜Š

  • Review 56 (2022-10-06 - Rating: 5)

    Beyond what we expected. Very knowledgeable, caring, professional and Trey stayed until our backup was discovered and released. Very sympathetic and understanding to our problem. Would definitely request his services again if needed. Thank you Trey. You saved our sanity.

  • Review 57 (2024-06-22 - Rating: 5)

    Our technician was courteous and professional. He resolved our problem and was very helpful.

  • Review 58 (2023-05-30 - Rating: 5)

    The two guys worked well together. They were very fast cleaning out my main line. After it was open they spent 45 minutes making sure the line was totally clear of debris.They were very friendly and explained everything. They were professional in manner. Cleaning up any mess they created.

  • Review 59 (2023-07-28 - Rating: 5)

    Trey was extremely knowledgeable and explained everything in detail. I appreciated his concern for my home, and thoroughness. Reliable service, very professional, truly recommend. (1073)

  • Review 60 (2022-10-21 - Rating: 5)

    We have used Roto Rooter for many years and always been extremely pleased with the staff and their professionalism as well as the price of the work. In this case, the service was even more exceptional. I cannot recommend Seth and Kevin from Rotor Rooter strongly enough. They replaced a toilet in our bathroom which had a problem-- which we realized when we got an $800.00 water bill. While the toilet was only ten years old, no matter what they tried, (and they tried!) they could not replace the problem parts. Sign of the times--.The parts are no longer made. So--it was time to shop for a new toilet. Seth searched online for toilets showed me all my options within the budget I gave him. In addition, of course, Kevin added his insights to help me make a selection for our small bathroom. Their communication skills were excellent. They were here for an extensive period of time and all the while not only were they professional, they were quiet, clean and neat, friendly and actually kept me laughing. My praise cannot be strong enough. And since we have a 1931 house--I am thinking they will hear from us again from time to time!

  • Review 61 (2023-04-17 - Rating: 5)

    Seth was a pleasure to have at Our home. He was Honest, took care of the problem & answered all questions. Plus, he made sure that I was satisfied with the work before He left. A special thank you to operator (Darius) who setup the appointment. Roto Rooter will be Our go-to problem solvers, always.šŸ‘

  • Review 62 (2023-09-21 - Rating: 5)

    I called a different plumber the first time and they couldnt unclog the drain. That same morning within an hour I was able to have a Roto-rooter plumber come to my house. Roto-rooter was able to unclog it in 10 minutes and fixed a flex tube that the other guys put a hole through. I am very appreciative of the work and experience that was provided.

  • Review 63 (2024-05-05 - Rating: 5)

    I called them Saturday morning and they were at my house by 1pm Saturday afternoon, they did a great job fixing my plumbing under my sink very satisfied with the promptness and the completed job thankyou Roto- Rooter

  • Review 64 (2023-01-30 - Rating: 5)

    Seth was very responsive, polite, and professional. He knew exactly what to do, got to work, and has everything done and cleaned up in no time. This was my first experience with Roto Rooter and Iā€™m very pleased.

  • Review 65 (2024-06-07 - Rating: 5)

    No complaints, the tech was knowledgeable and got the job done fast. A little pricy but the job was done properly .

  • Review 66 (2023-05-01 - Rating: 5)

    Let me tell you about SETH!! You know when you meet someone who is really good at what they do and they actually seem to enjoy itā€¦. Thatā€™s Seth! I had water rising in the basement and it was late Sunday night, called every plumber in the area only 2 were working that night and Seth from Roto rooter was able to fit me in and fix the problem. He is knowledgeable, fast, and friendly. Thank you Seth!

  • Review 67 (2023-11-20 - Rating: 5)

    Rob, Nate and Ryan were professional, friendly and overall really great at diagnosing a complicated issue with my sewer and got it fixed in a timely manner.

  • Review 68 (2022-10-11 - Rating: 5)

    Seth was amazing, he went above and beyond , explained everything, he was able to calm my nerves after going through the trauma of not having a kitchen sink for 2 weeks, after I received awful service from another contractor and no results. Seth finished it and everything is working wonderfully. Thank you for being a company that cares for your people, as you can see the people you hire. I give him 10 stars and your company

  • Review 69 (2022-10-10 - Rating: 5)

    Called Sunday night to get service for a blocked toilet we couldnā€™t repair on our own and were given a window from 9-1 the next morning (competitors told us a week and a half). Tech did show up after the window but the company communicated that there would be a delay due to low staff. Seth was able to correct the issue in 20 minutes and was also able to give some insight on why our toilet has been slow to flush since we moved in. Professional and friendly, would definitely use again!

  • Review 70 (2024-03-20 - Rating: 5)

    Jason and Justin came to my house and unclogged my basement overflow sink, unclogged the drain pipe and fixed the pitching on it within an hour. Very quick and very friendly!

  • Review 71 (2024-07-24 - Rating: 5)

    Jason was Very helpful with solving our leak issue

  • Review 72 (2021-04-06 - Rating: 5)

    I had a backed up sewer and couldnā€™t use any water or toilets in the house. I used the webpage to schedule a service call & received a confirmation in minutes that it was scheduled for same-day in the time I had selected. I received a phone call letting me know within 45 minutes the technicians would arrive.They were on-time, courteous & professional. I described the issue I was having, pointed out my clean outs and they went to work. Iā€™m very impressed with their workmanship and speed, they exceeded my expectations & I work in the service field so that speaks volumes. The service was great & the pricing was more than fair, I would recommend them to anybody.

  • Review 73 (2023-11-02 - Rating: 5)

    These guys are pleasant, professional and proficient! Because of my past experience with Roto-Rooter I called them again. Your technicians are the best!

  • Review 74 (2023-09-27 - Rating: 5)

    Trey, my technician, was very professional and knowledgeable when it came to figuring out the plumbing issue I had. Cleared out the drain, now water is going down smoothly. Great service - highly recommend.

  • Review 75 (2024-04-11 - Rating: 5)

    Jason was fantastic. Polite, took time to explain everything. Great crew. Highly recommend.

  • Review 76 (2023-05-27 - Rating: 5)

    Jason and Roger showed up within 30 minutes of call on a friday night, holiday weekendā€” , able to clear out clogged drain quickly. Knowledgable- Didnā€™t overstate my issue or try to sell me something I didnt need. I would call them again!

  • Review 77 (2023-02-06 - Rating: 5)

    Seth came in and was very personable. Installed water shut off valves beneath my kitchen sink. Removed an old garbage disposal. Re-routed the pipes, installed a new faucet. Did quality work and answered every question I had, as I like to learn and soak up as much info as possible. Definitely will be requesting Seth for all my future plumbing needs. Thanks Seth!

  • Review 78 (2023-01-30 - Rating: 5)

    Seth did a great job installing a new control box for our hot water heater. He was on time, professional and explained everything very well. Would definitely call upon him again.

  • Review 79 (2023-07-02 - Rating: 5)

    Called Roto Rooter on a Sunday evening after sump pump stopped working and stationary tubs were filled with water. Seth quickly assessed the situation and found the source of the issue and corrected it faster than I had ever expected! Will definitely use them for any future problems!

  • Review 80 (2023-07-24 - Rating: 5)

    Our Serviceman Travis was so helpful, polite, and courteous, it was a pleasure working with him, & you have a very valued Employee working for your Company.A Satisfied Costumer.Bob Hartmann

  • Review 81 (2023-10-26 - Rating: 5)

    Had a clog in the cast iron drain leading out of the house. Trey came right out and quickly took care of it. No more issues. Great experience. Thanks.

  • Review 82 (2023-12-15 - Rating: 5)

    Jordan and Jason were qualified professionals knowing just what to do with my plumbing issues. They went above and beyond what I expected making me, the customer, feel heard.

  • Review 83 (2023-06-04 - Rating: 5)

    He came and I had a leak under my water heater, thought I had to replace the whole heater but no, he said all I needed to do is replace the leaky tap and I was good to go. Fast, efficient, and friendly.

  • Review 84 (2023-09-01 - Rating: 5)

    The tech who unclogged our drain system was very professional. He never gave up until the job was done. I highly recommend him - he is such a good worker.

  • Review 85 (2021-02-06 - Rating: 5)

    Bob came after about ten minutes of being called. He assessed and estimated quickly, got the job done and cleaned up way quicker than I figured itā€™d take. He did an awesome job and got us up and running with no mess left. 10/10 will call again when needed.

  • Review 86 (2023-04-26 - Rating: 5)

    Came quickly and on time. Guys were very nice, used booties in house. Answered all my questions honestly. Cleaned up when done. Did great work to get my main sewer line open again.

  • Review 87 (2024-02-09 - Rating: 5)

    You guys were awesome , your diagnosis was absolutely correct .. Lindian and Steve were very personable and kind to me .. Thanks so very much !

  • Review 88 (2023-07-21 - Rating: 5)

    All positive things to say about my experience. Trey was super friendly, knowledgeable & had our toilet issues fixed in no time! Highly recommend šŸ‘

  • Review 89 (2023-01-31 - Rating: 5)

    Seth showed up less than an hour after calling! He was courteous, polite, and informative. If there was a way to request a specific tech I would definitely request Seth!

  • Review 90 (2022-12-21 - Rating: 5)

    Very fast, showed up within one to one and half hours since I scheduled the appointment online, then it was quickly rooted out where drainage inlet is located to sewer. Pulled out a lot of roots, now someone coming to video the sewer line to check the lineā€™s integrity, 6 month warranty on this clean out.

  • Review 91 (2024-10-18 - Rating: 5)

    Speedy service by an excellent plumber who did a great job diagnosing and fixing our problem. Highly recommended, thank you!

  • Review 92 (2022-12-29 - Rating: 5)

    Tech arrived soon after I placed my service call. Courteous and professional. Field supervisor arrived to assist. Thoroughly explained the problem.Would not hesitate to recommend Roto-Rooter.

  • Review 93 (2023-06-03 - Rating: 5)

    Jason is an amazing and talented plumber as well as a professional emplyee. He explained everything clearly, did a perfect job and taught me different ways to avoid similar problems in the future.He is a wizard!

  • Review 94 (2022-10-23 - Rating: 5)

    Tom showed up to fix the problem from yesterday that wasnt fixed properly. Got right to the problem and within about 25 minutes solved the problem. The drain blockage was gone and the toilet flushed d.oT0m ran the water for several minutes and flushed the toilet several times and other toilets in the house to make sure everything was clear. Unfortunately had to wait the whole day yesterday for someone to show up after the first time another technician showed up and did not fix the problem . Tom was very knowledgeable as to where the blockage was and took care of the problem. So far so good. Tom gave us very good ideas as to how to avoid the problem in the future.

  • Review 95 (2023-05-07 - Rating: 5)

    Arrived about a half hour after I called the office, and took about 90mins to fix issue, Guys were very courteous and got the job done. Iā€™d definitely recommend them

  • Review 96 (2023-06-13 - Rating: 5)

    Called at 8am and Jason was here around 9:45am. Very quick and professional snaking out our sewer line. We will continue calling Roto-Rooter for our plumbing needs in the future.

  • Review 97 (2023-11-23 - Rating: 5)

    Jason was great. Worked hard and was able to get us going. Gave great advice. Glad We called you folks.

  • Review 98 (2023-08-19 - Rating: 5)

    They came right away, were very knowledgeable, friendly, and unclogged our drain immediately, which we so appreciated as we were hosting a party the next day.

  • Review 99 (2024-08-03 - Rating: 5)

    Very quick to come out and fixed problem easily!

  • Review 100 (2024-11-09 - Rating: 5)

    Jason was SO helpful - will absolutely be calling for him again if we ever need to. Thank you!!

  • Review 101 (2023-12-02 - Rating: 5)

    Trey was amazing. Very professional and knowledgeable. Fixed issue within an hour. Highly recommend

  • Review 102 (2024-10-01 - Rating: 5)

    Jason from RR was great! He went above and beyond to help us out and we truly appreciate it!

  • Review 103 (2021-01-16 - Rating: 5)

    My plumber Matt O #103 was amazing. He came right away and fixed our kitchen sink problem within the hour! I will definitely use this service again for future repairs. He also took a look at my bathroom sink and fixed the drain stopper/plug for us. I am very happy with this company and the professionalism thank you!!

  • Review 104 (2022-03-24 - Rating: 5)

    James was great! He took care of our root blockage so the water would flow out properly again. He was friendly, professional and very knowledgeable. Thank you James!

  • Review 105 (2023-09-03 - Rating: 5)

    Broken water heater on a holiday weekend. They were considerate enough to wait till we were done with a breakfast gathering to come and replace the tank. Done in about 3 hours.

  • Review 106 (2022-01-14 - Rating: 5)

    Roto-Rooter provided fast and effective service. We had a blocked line to our septic tank that the technician, Kevin quickly diagnosed and corrected. He cleared the line through our tank up to where it exits the house which unmediated fixed the blockage. Kevin provided great advice on how to reduce any issues in the future, and was very professional throughout the process. We would definitely call Roto-Rooter again.

  • Review 107 (2022-09-28 - Rating: 5)

    Tom 1075 came out to the house on time!!!(maybe even early) knew his business cleaned out the sewer line in a very short time I was very happy with the work today great job!! I have used roto-rooter in the past they have NEVER disappointed me with there workJim

  • Review 108 (2024-02-28 - Rating: 5)

    Our sink was backed up and would not drain. Jason came over and fixed the problem in a timely manner.

  • Review 109 (2021-12-23 - Rating: 5)

    Kevin from Roto Rooter was outstanding. His professionalism, hard work, and overall genuine disposition made a stressful situation stress free. In a time where employee retention is extremely tough. Someone needs to take notice of Kevin and ensure he is taken care of and encouraged to continue the excellent job he does.

  • Review 110 (2023-07-27 - Rating: 5)

    The technicians arrived within an hour of my call, and they resolved the blockage in less than 20 minutes. I strongly recommend this business to anyone who has pipe blockage.

  • Review 111 (2023-11-27 - Rating: 5)

    Your tech was great. He didnā€™t solve the problem but explained everything. Very professional!

  • Review 112 (2021-04-12 - Rating: 5)

    The technician arrived within the projected timeframe and was courteous, professional and Covid protected. It is my first experience with this company, and if ever needed in the future I will not hesitate to call and also, refer friends and neighbors. Two thumbs up!!

  • Review 113 (2024-08-20 - Rating: 5)

    Super helpful, quick, and effective service! Plus phenomenal customer service as well. We always trust Roto Rooter with our plumbing issues.

  • Review 114 (2023-11-26 - Rating: 5)

    Nathan was very prompt, fast to diagnose and fix the problem. Highly highly recommend this business. Nightmare narrowly averted. Thanks Nathan.

  • Review 115 (2023-07-26 - Rating: 5)

    Tom and his trainee were very efficient and were here fast. They informed on whatā€™s wrong and new exactly how to get this fixed. Iā€™d recommend and use Roto rooter everytime

  • Review 116 (2023-02-04 - Rating: 5)

    Trey, was a gentleman and did a great job for us. He spent the necessary time to do the job right and we appreciated his work. Thank you!

  • Review 117 (2023-04-17 - Rating: 5)

    Seth came, introduced himself at the door and explained everything along the way, very informative and professional, did an amazing job!

  • Review 118 (2024-06-19 - Rating: 5)

    Service was quick and professional. Good job!

  • Review 119 (2023-01-28 - Rating: 5)

    Main drain clean was quick, friendly and informative. Trey explained the situation, what was performed and possible causes. Great customer service and response time

  • Review 120 (2022-01-01 - Rating: 5)

    Kevin was very professional. He came and fixed the issue that needed to be fixed. I also learned some stuff that I didnt know. He was patient and very knowledgeable about this job. Ill be using Kevin from roto rooters!

  • Review 121 (2023-07-31 - Rating: 5)

    I canā€™t say enough wonderful things about the technician Tomm that took care of my clogged drain! I will definitely be using your services again because of him!

  • Review 122 (2023-11-25 - Rating: 5)

    These guys were very skilled, professional and a pleasure to do business with. I highly recommend them.

  • Review 123 (2023-07-28 - Rating: 5)

    Very pleasant and they dont beat around the bush, helped solve my problem and addressed it in a timely manner, thank you very much.

  • Review 124 (2023-10-14 - Rating: 5)

    Excellent work, very experienced workers (Jason), troubleshooting issues was done and also detected a leak we didnā€™t know we had.

  • Review 125 (2024-01-03 - Rating: 5)

    Trey(1073) was very polite and respectful. He did a great job!

  • Review 126 (2023-01-26 - Rating: 5)

    Doesnā€™t get any better than this. Trey arrived at 9 and was done by 9:20 totally fixing a nightmare plumbing situation beyond my tooling. Very professional and very effective. Thank you!

  • Review 127 (2021-04-03 - Rating: 5)

    Very friendly staff, very knowledgeable and quick. Knew what he was doing and thought me a few things to help with keeping my drains clean and clog free. Would highly recommend and use again.

  • Review 128 (2021-02-22 - Rating: 5)

    Morgan was able to come out the night we experienced our sewer line backing up into the basement. He was prompt and professional, getting to the problem immediately and fixing our clogged drain. Highly recommend Roto-Rooter!

  • Review 129 (2022-09-26 - Rating: 5)

    Tom was on time very professional and respectful. Knowledgeable about the issue and what resolution would be needed. Have used Roto Rooter in the past and will continue to do so.

  • Review 130 (2021-12-24 - Rating: 5)

    Kevin and Dakota came to service my sewage backup on Christmas Eve. They were professional, responsive, friendly, and fixed the problem.I would recommend them for any issues around your home.

  • Review 131 (2023-09-05 - Rating: 5)

    Tom and Carter can within a few hours of me calling. They took care of sewer problem and explained to me what happened . Would definitely use them again.

  • Review 132 (2021-01-22 - Rating: 5)

    The two technicians were courteous , friendly and knowledgeable. They assessed the problem and had a solution in no time. They explained problem and the solution When they finished they cleaned the area. I would highly recommend them and Roto-Rooter for any plumbing service!

  • Review 133 (2023-10-24 - Rating: 5)

    Finished the job quickly and did a fantastic job. Thomas was excellent and would recommend him to anyone

  • Review 134 (2024-07-20 - Rating: 5)

    Fast service. Very friendly and fixed the problem that day.

  • Review 135 (2023-05-18 - Rating: 5)

    Very good experienceā€¦. courteous and knowledgeable.Business suggestion that each truck should have a plumbing camera available.. not just a supervisor.

  • Review 136 (2023-09-21 - Rating: 5)

    Showed up within 45 minutes of my call. Took care of the problem quickly. I highly recommend them

  • Review 137 (2022-04-15 - Rating: 5)

    I had water in my basement and called Roto Rooter. Big Bob was my tech who was professional and knowledgeable. Hes an asset to your company. Very reasonable rates!

  • Review 138 (2022-09-16 - Rating: 5)

    The guy that came out was very professional and did a very good job. He explained everything and worked through some issues but when he left everything was working and cleaned

  • Review 139 (2023-08-04 - Rating: 5)

    Woke up to utility sinks full. We called Roto Rooter and they responded quickly and the technicians were professional and respectful.

  • Review 140 (2023-06-29 - Rating: 5)

    Best service Ive ever gotten! Cleaned my pipes super good! Got my shower draining again as well.

  • Review 141 (2023-07-01 - Rating: 5)

    Marty and Jason were amazing!!! Got everything cleared out in less than an hour and super friendly.

  • Review 142 (2021-03-29 - Rating: 5)

    The floor drain in our basement overflowed with sewage. RotoRooter emergency services came and fixed it in no time. Highly recommend! They will do a free estimate and give you your options before doing anything.

  • Review 143 (2024-12-14 - Rating: 5)

    Jason the technician was great!

  • Review 144 (2023-09-27 - Rating: 5)

    Quick service. Trey was on time,, quickly in and out and explained the steps of service and identifying the plumbing issue. Thanks!

  • Review 145 (2021-01-19 - Rating: 5)

    Extremely quick response time, technician (Dave) was pleasant and patient and put in the time to make sure the sewer main was cleared. Thoroughly satisfied with the service provided, once again.

  • Review 146 (2024-08-15 - Rating: 5)

    Jason went above and beyond and was significantly cheaper than the plumber who messed it up in the first place. Thank you

  • Review 147 (2024-02-17 - Rating: 5)

    Jason did a great job cleaning out my sewer line and gave me useful tips on how to prevent future problems.

  • Review 148 (2023-12-31 - Rating: 5)

    Wonderful service !! Saturday night and he couldnā€™t be more pleasant and helpful !!Thank you šŸ˜Š

  • Review 149 (2023-05-26 - Rating: 5)

    Trey did a great job troubleshooting and working to get my toilet line cleaned out. Highly recommend!

  • Review 150 (2023-01-04 - Rating: 5)

    The gentleman that came out cleaned our sewer out in a timely fashion and was willing to come at 9:00 at night and we really appreciate it anytime we need anything like that again they will be our first call you have a valued employee there

  • Review 151 (2024-05-29 - Rating: 5)

    Jason was awesome! I would definitely recommend!

  • Review 152 (2024-07-25 - Rating: 5)

    Quick response, issue fixed in just an hour.

  • Review 153 (2022-12-21 - Rating: 5)

    Trey came to snake out my backed up sewer line. He arrived on time, was professional, and did a great job.

  • Review 154 (2024-05-03 - Rating: 5)

    Our technician jason was very personable and efficient in addressing our issue

  • Review 155 (2023-06-29 - Rating: 5)

    Best service ever.. Unclogged my fiancƩs pipes and everything.. If its brown and wont go down.. Call Seth from Roto Rooter.

  • Review 156 (2024-05-03 - Rating: 5)

    Timely, same day service. Professional and skilled, very pleased.

  • Review 157 (2023-09-19 - Rating: 5)

    They fix it right away and I havenā€™t have any issues since then plus they give you 6 month after they fix it if it happens again they will come for no charge I recommend to any clog problems u have

  • Review 158 (2023-10-27 - Rating: 5)

    They were friendly and courteous and the job took exactly the amount of time they said it would take

  • Review 159 (2024-12-17 - Rating: 5)

    Very helpful and professional.

  • Review 160 (2024-06-15 - Rating: 5)

    Service was excellent. Drainage problem attended to swiftly.

  • Review 161 (2023-07-05 - Rating: 5)

    Trey was great to work with. Explained the issues and work needed and was very thorough.

  • Review 162 (2023-07-30 - Rating: 5)

    Everything was explained in detail, all questions were answered. They were professional. They found root cause of problems which are being repaired at a future date.

  • Review 163 (2023-05-13 - Rating: 5)

    Trey did a great job! Really nice and super professional! Thank you!

  • Review 164 (2021-03-09 - Rating: 5)

    Alex did a great job at unclogging my sewer pipe. He was quick and cleaned up after he got done. I would call him again!

  • Review 165 (2023-08-01 - Rating: 5)

    Seth was great! He was also very personable and knowledgeable.

  • Review 166 (2023-04-21 - Rating: 5)

    Bob W was determined to unclog pipe ā€¦ took a while but he got it ā€¦ He was very informative about avoiding future clogs. Greatly appreciated.

  • Review 167 (2022-10-09 - Rating: 5)

    Seth was very nice and polite, explained everything he was doing when working at my house.

  • Review 168 (2023-06-12 - Rating: 4)

    The guy is professional and super nice. I only gave 4 stars only because yall are extremely expensive.

  • Review 169 (2022-03-26 - Rating: 5)

    The worker sent out was very respectful and a few minutes early which was great and he was able to take care of my problem in less the 30 minutes

  • Review 170 (2023-04-24 - Rating: 5)

    Tom was super knowledgeable and quickly fixed two separate issues in the same week!

  • Review 171 (2021-03-15 - Rating: 5)

    Tech was very friendly and expedient with his service. Went above and beyond was sorry I didnt have cash readily available or I would have bought his lunch.

  • Review 172 (2023-04-24 - Rating: 5)

    The plumber (Jason) attending to my issue was professional, engaging and very thorough. I would recommend this service.

  • Review 173 (2024-12-20 - Rating: 5)

    Very informative and professional.

  • Review 174 (2023-07-29 - Rating: 5)

    Came and took care of our clogged main drain and explained everything thoroughly. Highly recommend them!

  • Review 175 (2023-05-09 - Rating: 5)

    The guys were very friendly and professional. They did a fantastic job!

  • Review 176 (2022-09-23 - Rating: 5)

    Trey was efficient, polite, helpful, friendly. Scheduled online, had next-day appointment. Fast and efficient.

  • Review 177 (2023-06-15 - Rating: 5)

    It was a great situation fellas did an awesome job putting things back to normal. My whole family says Thankyou

  • Review 178 (2023-11-18 - Rating: 5)

    Technician was awesome. Really went the extra mile. Thanks Jason @

  • Review 179 (2023-07-28 - Rating: 5)

    Thomas arrived within an hour of my call, diagnosed and resolved my pluming issue immediately. Thank you!

  • Review 180 (2022-01-10 - Rating: 5)

    The service person kevin was very polite and professional .we had a sewer issue and kevin and supervisor dan took their time diagnosed problem and repaired and cleared sewer line .they both were awesome .thank you guys!

  • Review 181 (2024-04-11 - Rating: 5)

    Jason was prompt, evaluated the situation and snaked the drain-all fixed now.

  • Review 182 (2023-07-02 - Rating: 5)

    Tom was the kind of confident you want in a technician. Immediately triaged the issue and solved it with confidence.

  • Review 183 (2023-07-05 - Rating: 5)

    Tyler was excellent. Explained what he was doing and handled everything professionally.

  • Review 184 (2022-04-06 - Rating: 5)

    Gary and his trainee were very professional. Fixed the problem right away. I would definitely call again and request Gary again.

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