JR Swanson Plumbing
Located in Niagara falls, New York
Address: 413 103rd St, Niagara Falls, NY 14304, United States
Phone: +1 716-283-3802
Rating: 4.4
Services
- On-site services
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-02 - Rating: 5)
I have used Swanson for years and I have never been disappointed. On New Year’s Eve John came out to fix an issue with an electrical issue on my furnace. It was not an easy fix! John was great and kept me informed during the entire process .Actually all of the Swanson employees who have done repairs at my home were always great. They are also very direct and honest regarding the repairs which I really appreciate -
Review 2 (2024-08-07 - Rating: 5)
Have used JR Swanson a few times for my company’s needs and have always had a great experience! Pricing is reasonable and the guys I’ve worked with, Josh and Gary, were both very friendly and professional. Will definitely be using them for future needs. -
Review 3 (2024-08-12 - Rating: 5)
I have used this company a couple times and each time have received a fast appointment. Plumbers have been prompt, clean, well-groomed, and explained the issues clearly. Work performed has been functional and met expectations. These are plumbers, so will pay premium costs, but the work is quality. -
Review 4 (2024-09-01 - Rating: 5)
Have had a really positive experience with this company for snaking tricky sewer line in older Niagara Falls home. Their prices were fair, the plumber was polite and efficient, and they didn’t push for unnecessary add on services or use scare tactics like other large companies. -
Review 5 (2024-07-13 - Rating: 5)
Thank you Swanson plumbing! Always there when I need you! Jeff and Cody always explain everything to me. I have used them more than once. Will call again for any of my plumbing needs. -
Review 6 (2024-12-30 - Rating: 5)
Huge! Thank You 😊 To Pete from JR Swanson for his service today. Knowledgeable, down to earth, quick, easy to talk to and ask questions and all around a great experience ( considering the job at hand ) thank you Pete! And thank you JR Swanson, again for a trustworthy job well done. -
Review 7 (2023-12-20 - Rating: 5)
We really were happy with this business. The first guys that came out let us know what would be a waste of money, and what wouldnt. When the next guy came out to do the actual job, he was good-natured, friendly with us (and our dogs!) and got it all done quickly with a minimum of fuss. It was a very easy, positive experience. I strongly recommend them. -
Review 8 (2023-06-23 - Rating: 5)
I can’t say enough good things. Ryan was at my neighbors house for a scheduled appointment and was kind enough to assess the issues I was having as well. Turns out I had leaks in my very new AC unit (JR Swanson did not install the unit). Ryan set up an appointment for me to have it fixed just a week and a half later. Very friendly gentleman were thorough and the price was fair. Now I am too cold, but very happy about it. 10/10 would recommend. -
Review 9 (2024-04-18 - Rating: 5)
Exceptional HVAC Service from JR Swanson: A Lifesaver for My HomeI cant recommend JR Swanson HVAC services enough, especially after the incredible help I received from Ryan, Carl, and Joe. After battling a persistent foul smell permeating through my home, I was left frustrated and desperate for answers. Two HVAC companies and even the town of Amherst health department couldnt pinpoint the issue. However, when Ryan arrived, he wasted no time diving into the problem, providing much-needed guidance from the get-go.The real heroes, though, were Carl and Joe. They fearlessly ventured into my crawl space, uncovering a rat nest, extensive mold, and the source of the ghastly odor. Their dedication and meticulous work ethic were truly unparalleled. Not only did they dismantle and reconstruct the entire ductwork, but they also restored a sense of safety and peace of mind for me and my young child.As a single mom, finding reliable help can be daunting, but JR Swanson proved to be a beacon of reliability and professionalism. Their team, led by Ryan, Carl, and Joe, exceeded all expectations, and I am forever grateful for their expertise and commitment to solving my homes issue. If youre in Buffalo and facing HVAC troubles, dont waste your time elsewhere – choose JR Swanson from the start. Trust me, you wont regret it. -
Review 10 (2024-01-15 - Rating: 4)
On 12/15/23 I needed service to fix a leaky sink. Ive always heard of JR Swanson so I tried them out. I was actually surprised by what needed to be fixed after my attempt of fixing it. I tightened up a loose knob on a pipe but learned it wasnt the only problem. Charlie and Jordan showed up and told me what was going on with sink. They were very clear , communicated well, and got to it right away. Only minor problem was that they didnt tell me the estimate but hey I needed it fixed. Please give Charlie and Joe a merit raise. -
Review 11 (2024-09-23 - Rating: 5)
Had a watertank issue, Ryan got his guys working on it immediately provided a very good price to replace our tankless system, high quality work, only the best equipment used, fantastic customer service you want a good job at a good price call swanson... -
Review 12 (2023-12-07 - Rating: 5)
I had jr swanson just leave my house after putting in new gas lines to my new stove and possibly gas dryer later down the road. I called and 2 hours after call jeff showed up mapped out plan and gave me a quote. I excepted and was immediately offered a monday morning appointment (wow) like 3 days after estimate. I had to make it for Thursday due to conflicts. Jeff and Parker arrived and professionally did the job exactly like it was planned. Cant say enough good things about their professionalism and explanations about what they were doing and after job was completed. I would not hesitate to bring them and this company back into my home. Thanks. Neil -
Review 13 (2023-12-13 - Rating: 5)
Called JR Swanson for leaking hot water faucet and low pressure in the tub faucets. They came in less than an hour. Jeff and Cody had it fixed in under a half hour and everything was clean when they left. I highly, highly recommend them. -
Review 14 (2023-12-16 - Rating: 5)
Jeff and Cody were the techs that came and cleared a difficult blockage in the trap in our main line to the road. It was built up sediment and took a lot of hard work to break it up & clear it out. They were very professional & polite, explained everything they were doing, and cleaned up everything afterwards. I highly recommend them and would use them again. -
Review 15 (2024-12-06 - Rating: 5)
Today was a great day for me Peter and AJ showed up at my house to fix my flooding in my basement and I have had many plumbers but not like these 2 they were very patient and informative about my problems they not only told me the problem but showed me the problem they really took there time to fix it very professional I just love GREAT CUSTOMER SERVICE!!!! YOU WILL NOT BE DISAPPOINTED WITH THIS COMPANY IF U HAVE ANY PLUMBING ISSUES CALL THEM and the answering service is very nice also they will call u back super fast thank you again for your time an patience 😊 2/6/2024 -
Review 16 (2022-12-24 - Rating: 5)
Thank you JEFF!Our water lines burst at one of our apartment complexes during a blizzard & travel ban. I called every plumber on google nearby. They were the ONLY ones willing to come. They came quickly, got the job done, & the price wasn’t bad at all. Words can’t explain how grateful I am. It’s been very difficult to find a reliable plumber & now I’m relieved because I know exactly who to call in the future. You have a customer for life. THANK YOU! -
Review 17 (2022-11-18 - Rating: 5)
Just closed on my house yesterday and discovered the heat did not work. Called and they sent someone out the very next morning (I didn’t want to pay for an emergency call since I was not staying the night). My tech was amazing. We had a snow storm so the warehouses were closed. My tech called another place to see if they had the blower motor and the place was unsure. My tech drove to the place to see. He returned and was able to make it work. The professionalism, quality, and overall experience with my tech was great! I always call JR Swanson for help and they have never disappointed. Thank you. -
Review 18 (2024-01-11 - Rating: 5)
Tommy D showed up on time, addressed two clogged drains with standing water, all in under 1.5 hours. Cleaned up his mess and was very polite. Would recommend Swanson to anyone. -
Review 19 (2024-01-24 - Rating: 5)
I would never ever NOT call them for my plumbing problems. That’s a double negative!!! They came in anf repaired a problem which the other guys were called to came repair, the problem came back. It was a true mistake to have used anyone else. Absolutely will be using them on my next problem. Thank you! -
Review 20 (2023-12-12 - Rating: 5)
Jeff Nowak from jr swanson installed a new pedestal sink and faucet set in our upstairs bathroom this morning. His work was thorough and efficient and he cleaned up beautifully, being careful to test to make sure everything was working properly. We will be calling jr swanson and requesting Jeff for any plumbing work we need in the future. -
Review 21 (2024-01-25 - Rating: 5)
Two great clean guys came and did an amazing job didn’t leave a mess and took time to explain it all Ryan worked to fit my budget and install within a week ! Couldn’t be happier with result better quality equip than competitor -
Review 22 (2024-11-08 - Rating: 5)
Tom was wonderful and did exceptional work! He was super helpful in our time of need! He talked through everything that he did and was going to do. Open and clear communication! Found the problem and fixed it! -
Review 23 (2021-07-21 - Rating: 5)
Kevin did a great job and was very professional. He explained everything to me over the phone and I didnt have to take time off of work, my younger son was at the house and signed for me. Explanations were very thorough. Excellent job!!!! I will go here again!!!! Shout out to Pete H. for recommending JR Swanson Plumbing. I will be a regular customer. -
Review 24 (2021-12-16 - Rating: 5)
Since I bought my new house in 2020, JR Swanson has been out to help me with an emergency overflow system for my sump pump, a leak that came up under the main bathroom and a few different issues with my tankless water heater. They have been PHENOMENAL for every service call they’ve had. Helpful, informative, on time and professional. JR Swanson is my go-to from here on out. Highly recommend. They explain what they’re going to do or what service they think they need to perform, they walk you through the problem and they even follow up to make sure that things are operating smoothly. They’re the only business card I have on my fridge, so that should speak volumes. Keep up the great work! -
Review 25 (2020-10-21 - Rating: 5)
I had a issue with my plumbing. The first floor toilet would gurgle when the second floor toilet was flushed.I called JR Swanson and made an appointment. The appointment was scheduled between 11am & 2 pm. I received a phone call from Swanson that the plumber would be out in a half hour, this was about 11:20am, sure enough, within that half hour, the plumber, Tom, arrived. Tom quickly and efficiently diagnosed the issue, which Im going to spare you the gross details, and used a machine to snake the main drain out all the way to the street. Needless to say, the issue is fixed and the drains are running great again.Tom was super friendly, knowledgeable, informative and explained everything that he was doing. He cleaned up and did a great job. If you need a plumber, call JR Swanson and ask for Tom. Of course all the plumbers from JR Swanson will give you amazing service. -
Review 26 (2024-01-20 - Rating: 5)
An hour after calling JRSwanson Tom arrived to take of my plumbing problem He was very professional and told me everything he was doing He made sure everything was working properly .JR Swanson is the place to call for your plumbing needs I highly recommend them -
Review 27 (2022-11-22 - Rating: 5)
JR Swanson Plumbing prompt courteous and extremely professional. My plumber had all the right tools for the job and did an accurate job and assessment of future maintenance. I would definitely utilize the service again in the future! Thank you JR Swanson Plumbing :-) -
Review 28 (2020-06-16 - Rating: 5)
My wife and I had JR Swanson install air conditioning in the second floor of hour house. Ryan Harden provided a competitive price. Joe and Carl performed the install and were very careful to run ductwork on the perimeter of the attic, so that we can finish it later if we choose to. Very professional, did a good job with cleanup, and delivered exactly what we wanted. Would recommend to anyone looking for quotes on Air Conditioning! -
Review 29 (2020-04-27 - Rating: 5)
I had been having issues with backup in our basement. Called JR Swanson and they came out and got me all squared away, couldnt say a bad thing about my experience. I will definitely be calling them again if I ever have another issue they go above and beyond. Ask for Jeff if you ever need a plumber fantastic service. Thank you. -
Review 30 (2019-03-22 - Rating: 5)
Kudos to JR Swanson Plumbing. I called yesterday afternoon at 4:15 p.m. and Nick was at my house at 8 a.m. today with everything he needed to accomplish not only the original 2 things I asked for, but also the third issue that needed fixed that I remembered after Id called. He had it all done in a half hour with excellence. Easy peasy!This great customer service started from the time I called the office to the time that Nick called to say he was coming to the time he left (and everywhere in between).I highly recommend them! -
Review 31 (2020-05-22 - Rating: 5)
JR Swanson plumbing just came this morning to fix are pipes. We are so happy with the work and all the guys were very friendly and professional. They were on time and did a nice job thank you to all the workers who came. I would highly recommend this company. -
Review 32 (2019-07-16 - Rating: 5)
Carl and Joe came out early in the morning when I had a gas leak the night before. They both were able to find the leaks and repair them in a timely manner. I have a young puppy in the house and they were so kind to her and made sure they did not let her downstairs or outside while they were bringing in their tools. Would highly recommend this plumbing company for repairs and would highly highly recommend Carl and Joe for your technicians. -
Review 33 (2021-07-15 - Rating: 5)
I am the night supervisor for 3 buildings with 53 tenants. Our regular maintenance person got injured almost a year ago so I’ve been doing what I can. I call J R Swanson on average of twice a week. There is nothing they can’t do!!! Without the awesome people, too many to list, I honestly don’t know what I would do. There is not a job they haven’t been able to do. Tom is a great plumber!!! -
Review 34 (2019-06-06 - Rating: 5)
Hi, would highly recommend these guys if you have plumbing needs. I have an old house that needed extensive work but they came in , identified the issue, scheduled the work and sent JT who is very familiar with older homes, how they were built and what plumbing was put in them during that time frame. He did an excellent job with fixing our issues, was prompt, explained why things were the way they were with the lines etc. Thank you JF Swanson for having knowledgeable, capable Plumbers who are also a pleasure to work with. -
Review 35 (2022-02-08 - Rating: 5)
These guys are THE BEST!!!THOMAS & JEFF just left my house....a job anyone else would have looked at and turned around to run! These gentlemen stuck with me for hours!! Even shoveled a 15 x 8 path to get to the outside drain. I didnt know where it was so they had to Google map it and do some investigating!Great price too! These guys make me want ro sing, There goes my heroes!!! -
Review 36 (2024-08-26 - Rating: 5)
Jeff and his guy were very knowledgeable and explained to me what the best option was to fix my shower leak. Definitely would use again. -
Review 37 (2020-08-07 - Rating: 4)
Jr Swanson was on time. Chad was very professional. He fixed our air conditioner unit after trying to get a business just to come out to look at it. I will definitely use them to replace our unit next spring. Thank you Chad -
Review 38 (2023-07-05 - Rating: 5)
Ive used JR Swanson several times for my investment property in Niagara Falls NY and they always got the job done and their communication is excellent. -
Review 39 (2019-06-27 - Rating: 5)
Use this company they are very very good!I had them install 2 tankless hot water heaters for my main residence.The installation is just a work of art.The plumbing perfectly straight.the attention to detail flawless.They had tons of pride.The skill was 2nd to none and these guys are real plumbing installers.I own a business and took notice of there setup of tools and prepared install parts.flawless and ready for any curve ball.Organized.A month after they installed my tankless heaters I called Ryan and said I am an existing customer and can you help me get 2 ductless air conditioners at my lake house the heats unbearable.He said let me come look and see.He called with brand recommendations and btu sizes .I said just go ahead and do it.Knowing I would have liked them done right away they had them installed by Thursday this week and completed and cooling in less then 6 hrs.Professional crew.Awesome polite guys that I wouldn’t hesitate to hire ever.Do yourself a favor and call these guys.Step back and enjoy what you pay for because they give it.I can’t say that for many who have worked on my house -
Review 40 (2019-03-15 - Rating: 5)
Tom Smith was on time Also received a follow up call from him the morning of the appointment. I would recommend JR Swanson (Tom Smith). I am happy with the job he did for me. -
Review 41 (2024-03-04 - Rating: 5)
Josh was professional and polite when installing my water heater. Excellent customer service -
Review 42 (2021-02-02 - Rating: 5)
I forgot to post this before from back in June so here it is. Had to call due a toilet backup in the basement on a Sunday. They told me they would get someone out as soon as possible. JT called me and was here within and hour and had the problem diagnosed and fixed within an hour. Great job. -
Review 43 (2019-09-11 - Rating: 5)
Adam and Carl , cleaned out our heater ducts today. What a wonderful job they did.And both men were very kind and professional. Would highly recommend this company. Thanks again guys.👍👍👍 -
Review 44 (2021-10-08 - Rating: 5)
I’ve used them multiple times for pipe repairs related to my steam boiler. I highly recommend this company. Extremely fair prices, excellent quality of work, professional and very knowledgable -
Review 45 (2023-10-09 - Rating: 5)
They were here for 2.5 hours, drained the old tank and removed it, installed the new one. Very neat and professional. -
Review 46 (2024-01-20 - Rating: 5)
The snow didnt stop them he got stuck twice and he made sure to get to our family to get us heat no matter what very professional great service -
Review 47 (2019-04-19 - Rating: 5)
Tom Smith did some plumbing work for us today, he did a great job. Very friendly and professional, I would highly recommend him. -
Review 48 (2018-11-18 - Rating: 5)
Love these people!!! Would always recommend and only use them. They came to middleport with smiles on faces also friendly conversation. Did an amazing job on sewer!!! Thanks again!!! -
Review 49 (2019-07-20 - Rating: 5)
Amazing! They put drain tile in my backyard. Great communication, fast and neat service and fair price!! Would highly recommend!!! -
Review 50 (2019-04-16 - Rating: 5)
Tom Smith from Jr Swanson helped us on multiple plumbing issues and we are fully sstisfied. We will continue to call them for our home plumbing -
Review 51 (2023-12-15 - Rating: 5)
Jeff B Got the Drain open again thank god ,Merry christmas.Great Job!! -
Review 52 (2024-01-24 - Rating: 5)
Tom was very professional got right to the job I would prefer him to everybody -
Review 53 (2021-10-19 - Rating: 5)
Top notch plumbing service! Very accommodating for fast service and they really get the job done well. 5 Stars -
Review 54 (2020-02-10 - Rating: 5)
Just had them at our house to install a new hot water heater. They provide quality work at a good price. -
Review 55 (2020-08-17 - Rating: 5)
JT came out for clog drain in bathroom and kitchen .JT was very professional and respectful and did a little teaching along the way. job well done thank god -
Review 56 (2023-03-30 - Rating: 5)
Service had worTom DiCsrlo was very helpful would definitely ask for him againk but Im the -
Review 57 (2020-10-05 - Rating: 5)
Had them put in a toilet and bidet at my house here in cheektowaga.. They did a great job!! Would recommend them to all my friends -
Review 58 (2017-07-06 - Rating: 5)
Very satisfied and the technician knowledgeable and quick, price was great and all the staff I met was very helpful and kind. (I had to pay my bill in the office). -
Review 59 (2019-11-28 - Rating: 5)
Prompt response and excellent customer service. The tech provided several options for the future and was not pushy trying to upsell. -
Review 60 (2024-03-15 - Rating: 5)
Tom was here today and did a wonderful job of trying to unplug my downspout, unfortunately it is to much for the grinder and have to dig. Tom thanks for trying so hard -
Review 61 (2024-01-09 - Rating: 5)
Very good customer service. On time. Communicate well to determine solution to plumbing problems, best and worse case senerios, and coming up with solutions that can save customer money. -
Review 62 (2019-03-27 - Rating: 5)
Very happy with service!! Professional, did an awesome job. J.T REALLY KNOWS HIS SH*IT !!!! -
Review 63 (2019-03-29 - Rating: 5)
Carl and Adam did a great job replacing my hot water tank! -
Review 64 (2019-04-02 - Rating: 5)
Today received services (Jeff Nowak) and I very happy with the results. -
Review 65 (2021-08-06 - Rating: 5)
Great plumber, did a wonderful job and gave excellent advice for the future. -
Review 66 (2024-01-11 - Rating: 5)
Great CS! Great Service Techs! -
Review 67 (2022-02-10 - Rating: 5)
Awesome. Fast response. Friendly, reliable, efficient. Reasonably priced. -
Review 68 (2019-06-03 - Rating: 5)
If you need a plumber do yourself a favor and call JR Swanson Plumbing. I cannot say enough good things about this company, especially Bob. He was fantastic to work with! He was extremely knowledgeable and took his time explaining everything to me and patiently answered all of my questions. I was given a reasonable quote on a big job and my total was true to the initial quote. The crew worked quickly and efficiently and did a good job cleaning up afterward. Thank you JR Swanson! -
Review 69 (2019-09-11 - Rating: 5)
Dependable and always there when they say they will be.A company you can trust ! -
Review 70 (2019-09-15 - Rating: 5)
Have used them many times and have been more than pleased with the work they do and the price paid. Jeff N. came to replace our old shower plumbing back on 4/26 and he did an amazing job and we are so happy not to have a leaky shower! Also the lady answering the phone (sorry I didnt get her name) but she is so knowledgeable and efficient and very caring and thorough! This company has great employees and they do great work! They have cleaned our furnace ducts, replaced our broken water heater, and replaced toilets in mine and my mothers home as well as solving our outside drainage issues! TOP NOTCH! -
Review 71 (2021-04-06 - Rating: 5)
I am the superintendent of multiple apartment complexes at neighborhood housing services and they’re not just promt but very courteous and professional. I don’t know what I would do without Swanson Plumbing & Heating. So thank you to all your staff! I just want to thank Chad from the heating department especially. He is exceptionally knowledgeable when it comes to servicing our many furnaces. I look at him like a friend now and not just another contractor. He is also very friendly and nice to the many tenants I have. Thanks Chad and I’ll see you in the morning! -
Review 72 (2022-12-08 - Rating: 5)
Wonderful experience as always don’t call anyone else -
Review 73 (2021-07-23 - Rating: 4)
Although they werent able to come for my emergency call, the person I spoke with kept checking on me to make sure I was ok. In all fairness, the whole area had water issues & plumbing companies were inundated with emergency calls. I would call them again if I had a need and my regular plumber couldnt come. -
Review 74 (2020-12-03 - Rating: 5)
This business deserves more the 5 star, I called for tub drain clogged on Dec/01. And find ‘’ J.R. Swanson ‘’ totally honest. ( it was not drain problem) He explained to me ,it was simple worn out drain stopper lever ,, gave me all options. Even how to fix it myself to save money.All he has taken is ,my prayers and thanks. N.Scott -
Review 75 (2019-01-04 - Rating: 5)
I needed to have my sewer line replaced from my house to the street in my front yard. Swansons was fair in pricing, was prompt in getting the job done, and cleaned everything before they left. I have previously used them for smaller jobs, like snaking my drains and re-routing my sump pump line, and will continue to use them for any of my plumbing needs in the future. It is nice to have a company you can count on when you have a not-so-fun issue to deal with! -
Review 76 (2019-07-25 - Rating: 5)
I have to gush about JT! Our 90 year old house has been a plumbing nightmare from the start and we have had several plumbers here since we bought this money pit. JT was AMAZING and a real expert on old homes. He was not only friendly, informative and prompt but TOTALLY reasonable and beyond that he fixed a totally unrelated problem for us free of charge! I cant say enough about this experience and we have found our forever plumber. Thanks JT!!! -
Review 77 (2019-05-14 - Rating: 5)
They came out right away and was fast and courteous. Very professional -
Review 78 (2021-12-04 - Rating: 5)
Excellent as always. Prompt and reasonably priced. -
Review 79 (2021-06-23 - Rating: 5)
It is great to find a company you can trust. -
Review 80 (2023-06-23 - Rating: 5)
Very honest -
Review 81 (2019-07-08 - Rating: 5)
Very professional, good priceing& excellent work -
Review 82 (2020-08-19 - Rating: 5)
Fantastic ! Would highly recommended them -
Review 83 (2019-10-15 - Rating: 5)
Good service, nice professional people -
Review 84 (2022-05-18 - Rating: 5)
They do great work -
Review 85 (2017-10-13 - Rating: 4)
Came in and did the work perfect! -
Review 86 (2019-05-26 - Rating: 5)
Great service! -
Review 87 (2023-08-23 - Rating: 5)
These guys are GREAT!!! -
Review 88 (2018-05-10 - Rating: 5)
Not good -
Review 89 (2022-03-03 - Rating: 5)
Fair pricing and professional -
Review 90 (2020-11-16 - Rating: 5)
Always professional and fair. -
Review 91 (2021-02-25 - Rating: 5)
Great! -
Review 92 (2025-01-06 - Rating: 5)
Last week, our furnace’s temperature did not rise and smelled strong. We called this company to make an appointment for repairs. Technician Gary came on time. He inspected it, quickly figured out the problem and immediately ordered parts for us. In the second appointment, Gary perfectly fixed it. Our furnace now works well. We are very happy and satisfied with his excellent job.