Arc Electric Air Conditioning and Heating, Inc.

Located in Newport, Kentucky

Address: 141 Beacon Dr, Wilder, KY 41076, United States

Phone: +1 859-441-7161

Rating: 4.2

Services

Identifies as veteran-owned
On-site services
Online estimates

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-27 - Rating: 5)
The heating and air installers were very professional and knowledgeable in their work. Their work was also done in a timely manner. It is not very often that you see employees work as a team like the employees at Arc.

Review 2 (2024-02-14 - Rating: 5)
Late evening call, furnace quit working, after talking with Tom and troubleshooting over the phone narrowed down problem to blower motor control module. He gave me multiple options for repair, costs for each option. Serviceman came next day after getting part, installed, and all is well. Great service, appreciated that Tom listened to me. ARC installed this furnace 16yrs ago and when it needs replacement Ill be back

Review 3 (2024-05-10 - Rating: 5)
Just cant believe the response and work time with this company. Owner showed up the same morning I called to go over everything with me, sent out two friendly and professional young men who worked hard and efficiently to get the work done. Cant imagine using anyone else for my HVAC or Electrical work. Thanks You guys, very much!!

Review 4 (2023-07-05 - Rating: 5)
ARC did amazing work for us at a competitive rate. We purchased an older home and as we were preparing to move in, we kept uncovering issue after issue, including some major electrical problems. ARC was able to instal a new panel and upgrade the service for in record time at an unbeatable price and were willing to work with us and our budget. If you’re looking for a company to beat the big box guys, look no further! Everyone we have spoken with has been nothing but helpful and communicative. They’ve got our business for as long as we’re in the area!!

Review 5 (2024-08-15 - Rating: 5)
Ive been a loyal customer for almost 40 yrs. and have never been disappointed with any of your services. Your technicians know their stuff and are always professional and helpful. Getting an appointment is easy and not unheard of to get one the same day. When my A/C went out late last night you were able to get Mike to the rescue this morning. The problem was complex but Mike was able to sort everything out and get my A/C unit up and running. Much appreciation for all the excellent customer service!

Review 6 (2022-08-25 - Rating: 5)
Called on a Wednesday mid-afternoon and was told that unfortunately they would not be able to get out until Friday because of a busy schedule. But suddenly later that afternoon Mike showed up (he had finished another job ahead of schedule) and was able to repair our AC quickly. He was friendly and professional, explained everything and took the time to answer questions. The charge was reasonable and I would use them again.

Review 7 (2023-08-21 - Rating: 5)
I had a hard time finding a licensed electrician for some small outdoor projects - I either did not hear back or the quotes were outrageous. The professionals at Arc were responsive, polite and did a quality job for a price that didn’t break the bank.

Review 8 (2022-07-07 - Rating: 5)
Our A/C stopped blowing on one of the hottest days of the summer. I called Arc at about 9 PM for an emergency repair. The man who answered explain what he believed with the issue was and had me turn off the air, but turn on the fan to melt ice that was on the inside of the unit that we could not see. He said he would send someone in the morning, because there was nothing they could do until the ice melted. The next morning I got a call that they were on the way, and the service man showed up timely and worked on the furnace. He talked to my husband about what he was doing, what caused the problem, and what we need to do better. I really appreciated the quick response the professionalism and the help from this company. I really appreciated that they took the time to talk to me the night before to start working on the problem. I highly recommend this company due to their knowledge, quick response, professionalism, and honesty!!

Review 9 (2024-10-23 - Rating: 5)
Arc Electric provided great service. They replaced our hard wired smoke alarms on each floor of our house. Lou the electrician was excellent. He was prompt and efficient. Thank you for the care you provide your customers!

Review 10 (2024-10-08 - Rating: 5)
We have used Arc in the last few years for a variety of home projects. They have been easy to work with, very prompt and they charge reasonable fees. What I appreciated most was the follow-up call the next day to make sure the last project was working well... most companies dont do that.

Review 11 (2020-01-27 - Rating: 5)
I called ARC in the morning and Dan was there within a 1/2 hour. Dan did a wonderful job! He figured out the problem right away, drove to get the part, and got my furnace working again with no issues. Its been 4 weeks and still no problems. Dan was friendly, efficient, and thorough!

Review 12 (2022-12-13 - Rating: 5)
I called to request furnace repair and the technician arrived minutes later! He fixed the problems, two of which were caused by one of the big name companies. Do yourself a favor and call ARC Electric first. I was extremely impressed.

Review 13 (2023-07-28 - Rating: 5)
Preston came out from Arc and was very good at what he does. Ive couldnt of asked for a nicer guy. My electric was restored and my hat goes off to him.

Review 14 (2019-02-12 - Rating: 5)
Had a team of 3 guys come out to my house this morning. They installed 2 new ceiling fans, fixed the wiring on a bathroom exhaust fan gone wrong and put it on a new separate switch, and they fixed a bathroom outlet that was not working. They did a great job, made sure everything was completed the way I wanted, and definitely went above and beyond my expectation. I will definitely use them again when I replace the other fixtures and fix the remaining electrical issues in the house.

Review 15 (2019-07-19 - Rating: 5)
The electricians are so outstanding! Polite, concerned about my electricial issues and questions, very personable and always do excellent work. They clean up after themselves!! Their work is outstanding and I will always call them for their dependable and trustworthy service.

Review 16 (2018-10-26 - Rating: 5)
I recently had Arc Electric get my furnace working and also diagnose an electrical problem I had with low voltage. They came in a timely manner, knew exactly what the problem was in both cases and had me back to normal quickly and at a reasonable cost. I would highly recommend this company and its employees.

Review 17 (2015-04-20 - Rating: 5)
Ken did an excellent job on our air conditioner. He found the problem and fixed it in a matter of minutes. We will definitely call again when needed and I recommend them. They do good work. Thanks so much. 4/20/2015

Review 18 (2022-06-29 - Rating: 5)
When your electric goes out and you have over 10 components that are reliable on it, you tend to panic. On top of that you are 9 hours away, this is a problem. With a single call to Arc Electric they were on site and there until we had everything restored. Thanks from all at PeeWee’s Place!!!

Review 19 (2020-01-14 - Rating: 5)
Our central air went out today and called one company, who came and stated that the whole system needed to be replaced, for a total of $6200. Had used ARC Electric before, they came, and said that there just were some minor issues with the compressor and bearings, and ended up fixing the system for around $400. Very honest company, whom I would highly recommend!

Review 20 (2021-05-25 - Rating: 5)
Called late on a Friday to have someone look at our electric. Came over the next Monday morning. Great service.

Review 21 (2021-08-15 - Rating: 5)
Restored our power in Michigan after a bad storm, can’t thank these linemen enough!! Thank you so much for your hard work!

Review 22 (2024-06-26 - Rating: 5)
Dallas came out same day and fixed unit in under an hour.

Review 23 (2019-07-13 - Rating: 5)
Great company. Honest, reliable, and fair. You dont get to say that about a lot of electricians these days.

Review 24 (2018-08-23 - Rating: 5)
Arrived on time good job. Reasonable price significantly less than another electrician for same type of job

Review 25 (2023-11-22 - Rating: 5)
Excellent service! We highly recommend them!

Review 26 (2023-11-25 - Rating: 5)
A good job at a fair price. Competed quickly!

Review 27 (2021-02-05 - Rating: 5)
Good Quality work at good value. Thats why I call Arc Electric. Very satisfied. Thanks.

Review 28 (2023-03-28 - Rating: 5)
Great service. Friendly, professional and very knowledgeable. Thank you.

Review 29 (2020-08-08 - Rating: 5)
Very nice guys. I placed a call and they walked me through the process and helped me troubleshoot.

Review 30 (2021-06-23 - Rating: 5)
Nicest place!!! Great service!!! Great prices!!! Quick to get there for your needs. Thanks!!!

Review 31 (2021-05-27 - Rating: 5)
Expert technician very thorough very friendly. Would definitely tell others about this company!!!

Review 32 (2021-10-09 - Rating: 5)
Great work and care about their customers. Great response time and professional work

Review 33 (2023-01-22 - Rating: 5)
They had the part on the truck. I did call early, within a few minutes at the start of their day, but they had a HVAC tech to the house within 2 hours. Repair wasnt expensive either, under $300. For heat the same day you call, I didnt feel price gouged.Summary1) Fast2) Parts on truck3) Professional tech4) Friendly office staff5) CleanThat is a 5 out of 5!!!

Review 34 (2022-06-08 - Rating: 5)
This company has been, and continues to be the high water mark for contractors.

Review 35 (2020-01-29 - Rating: 5)
I needed them for an electrical repair at my home. They responded immediately. The technicians were excellent and the cost was very reasonable. I will definitely use them again in the future. Thank you Arc for a wonderful job.

Review 36 (2022-06-02 - Rating: 5)
Greg reattached our main service line quickly and securely. Very pleased.

Review 37 (2019-10-24 - Rating: 5)
My wife and I needed to update the electric at our house in Erlanger and called Arc for an estimate. They sent Fred and Jeff out the same day to check out the needed repairs. The job required a new service line installed and a new breaker box. Also to be up to code, the meter had to be moved outside. The entire job only took one day and a couple of hours the next day and the cost was much less than we expected. Thanks to Jeff, Fred, Tony and Doris for all the help! It was a great experience from start to finish.

Review 38 (2020-01-15 - Rating: 5)
We found out that we needed an electrician in the middle of a kitchen remodel. The timing was important. They sent Nate out right away and he did a great job. He was very friendly and thorough.

Review 39 (2020-10-13 - Rating: 5)
Electric went out for half of my daughter’s house. Called ARC Electric and they got there very quickly. Problem was quickly diagnosed as an outside connection from the pole. Preston was very knowledgeable and professional. The cost to fix the problem was extremely reasonable. I highly recommend these folks.

Review 40 (2021-05-21 - Rating: 5)
Ace has been our go to place for Electric, air conditioning and they also replaced our furnace.Honest, reasonable, reliable and professional always in their dealings with their customers ...So thankful that we can call and get a friendly and timely response... My last name now is Flowers.

Review 41 (2020-12-22 - Rating: 5)
They whole team was helpful, friendly, understanding, and professional. The repair was done correctly and fast. I highly recommend ARC. I’m calling them next to look at my furnace.

Review 42 (2018-03-26 - Rating: 5)
Trustworthy established family business that is customer oriented. Open always to give helpful advice over the phone at any time day or night. They try to fix the problem at reasonable prices.

Review 43 (2021-10-22 - Rating: 5)
Been doing business with this company for forty or more years. They are first rate in every way.

Review 44 (2019-11-27 - Rating: 5)
They are a great, and honest company, that does what needs to be done. I am happy that I can call them up and have a team that I can rely on for my heating and cooling needs.

Review 45 (2017-04-07 - Rating: 5)
Great family business and extremely helpful. Best in the business!

Review 46 (2018-05-16 - Rating: 5)
I can not say enough nice things about ARC and particularly Brent! Our a/c went out and other companies told us it would be 2 weeks to come out..ARC was out within an hour. Brent took the time to explain what happened, fixed the issue and gave us recommendations for follow-up service. He was very nice and professional. I have a HVAC member in the family but will be using ARC from now on!! Thank you!!