Roto-Rooter Plumbing & Water Cleanup

Located in New orleans, Louisiana

Address: 520 Elmwood Park Blvd Ste 190, New Orleans, LA 70123, United States

Phone: +1 504-455-4179

Rating: 4.8

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-30 - Rating: 5)
Josh is really doing a good job in replacement of the toilet seat and I can feel his professionalism during the whole time, introducing how he is gonna do during installation, taking care of the old one patiently. If you have toilet seat replacement issue, just go ahead with him. Thank you very much, Josh!!

Review 2 (2024-12-27 - Rating: 5)
Blake Prince was my technician, he was amazing! He went above and beyond to clear my main lines. Very courteous, polite, very knowledgeable and professional. I highly recommend him!

Review 3 (2024-12-08 - Rating: 5)
Marc was extremely easy to work with, very knowledgeable and you can tell that he takes pride in his work. He fixed our issue with no problems. I will definitely request him the next time I call.

Review 4 (2024-12-22 - Rating: 5)
My hot water heater went out Saturday evening,after calling Roto Rooter the technician Drew was at my house within an hour. He was extremely nice polite and professional. After accessing the problem and gave me the cost of replacing the hot water heater. Within 2-3hours he went and purchased a new one and installed it. I was so frustrated with the situation being so close to Christmas but Drews attitude and personality he made it less stressful. He is a great guy and technician. I would recommend Roto Rooter and Drew to my friends and family without hesitation. Thank you so much again Drew

Review 5 (2024-10-06 - Rating: 5)
Thanks so much to Eli for the awesome customer service. He was very helpful with answering my questions and helping clear my drain. He made sure to not make a mess and cleaned up everything after he was done. He was very polite and nice mannered. I would definitely recommend him to anyone.Also thanks to Roto-rooter for their fast service. I received service in a few hours of requesting services. Thanks so much!

Review 6 (2024-12-24 - Rating: 5)
Johnathan was very knowledgeable on the services rendered. He came in and went straight to solving the problem. He was nice, respectful, friendly, and explained every detail of what the problem was and what was needed to fix it. Definitely our personal plumbing technician. 10/10 Johnathan is a win! Tech #6810

Review 7 (2024-12-27 - Rating: 5)
Rene was great. He solved my tub not draining very quickly. He explained the process and got it done quickly with no problems.

Review 8 (2024-12-02 - Rating: 5)
Josh was great! He arrived on time, was polite, explained everything thoroughly, and finished the job quickly. I would definitely recommend him for any of your plumbing needs!

Review 9 (2025-01-06 - Rating: 5)
Chad was great! Showed up and took his time! Very diligent on the details and work. Highly recommend!

Review 10 (2024-11-12 - Rating: 5)
Blake was very knowledgeable and was able to find the problem very quickly and efficiently. We are very pleased with his work and RotoRooter. Will definitely call them again for all our drain issues.

Review 11 (2024-10-19 - Rating: 5)
Lester did an excellent job repairing the toilets in my townhome. He was professional, knowledgeable, and the right amount of friendly. He took the time to understand my problem and offered good advice for correction. Should I have plumbing issues in the future I would certainly call him.

Review 12 (2024-10-07 - Rating: 5)
Technician arrive within the stated time of arrival. Introduced himself, very friendly and ready to troubleshoot the problem after taking care of some paperwork. It wasn’t long into the job and he was able to clear the line. Watched it for a short period as water flowed to ensure issue was resolved. Thankful for having emergency on call service, got us out of a bind. Thanks Andrew.

Review 13 (2024-11-11 - Rating: 5)
Wow! I have to give a huge shout out to Roto-Rooter for going above and beyond with emergency plumbing services. With a sewage back up at 6:30pm at night, they were able to make it to my house quickly and help get the problem fixed in the dark! Not only that, but they did a follow-up the next day to make sure there wasnt any additional damage within my house and a full inspection! Highly recommend!

Review 14 (2024-10-01 - Rating: 5)
I had an excellent experience with Drew from Roto-Rooter! He was extremely professional, knowledgeable, and friendly throughout the entire process. Drew quickly identified the issue and worked efficiently to resolve it, explaining everything clearly along the way. He went above and beyond to ensure everything was working perfectly before he left. It’s rare to find such a dependable and skilled technician these days. I highly recommend Drew for anyone in need of plumbing services. A true five-star service!

Review 15 (2024-12-20 - Rating: 5)
Service member was extremely polite and efficient. He told us everything he was doing and how he was going to fix our problem. He walked us through everything and we were pleasantly satisfied.

Review 16 (2024-08-22 - Rating: 5)
Eli is amazing! He figured out my kitchen drainage problem and fixed it quickly. He took the time to explain the what and how of the issue. Wasn’t even a pipe leak! Apparently, the dishwasher machine water drainage coil wasn’t cooled to at least a 90 degree angle. So when the garbage disposal was clogged, it then flowed back into the dishwasher, instead of traveling down the pipe, thus overflowing and leaking through the ceiling downstairs. I never would have guessed! Thanks, Eli. You’re a life saver!

Review 17 (2024-10-02 - Rating: 5)
I had a clogged kitchen sink that was backing up water. Herman D came to save the day. He was efficient, timely, and personable. He finished the job swiftly and now it’s working appropriately! I called to make the appt, and he came within 3 hrs! Would recommend.

Review 18 (2024-11-11 - Rating: 5)
Andrew Brooks was such a great help. He even cleaned our floors after he didn’t have to do that. Very kind and informative. Hope we get Andrew next time service #5125

Review 19 (2024-10-25 - Rating: 5)
The dispatcher was very nice and helpful who arranged Mr. Rene to come to my house to fix the laundry clogging problem in an hour. Rene came on time and found the problem area immediately and had the problem solved. I can use my washing machine now. I highly recommend Roto-Rooter’s service to people who have water or sewer problems.

Review 20 (2024-10-21 - Rating: 5)
Aaron is amazing! He came in a very timely manner and he helped us get to the root of our problem! he is a strong asset to the team and i hope to have him again for any troubles we may have !

Review 21 (2024-08-15 - Rating: 5)
Marc was absolutely amazing. He arrived quickly to my home and was able to quickly not only resolve the drainage issue but also give professional recommendations on how to prevent the same problem from occurring again in the future. He was professional, kind, competent, and took the time to answer all of my questions. He also showed up prepared with all the necessary equipment needed to resolve the plumbing issue. I plan to continue using him for all of my plumbing services in the future for my home. I would highly recommend him to anyone.

Review 22 (2024-08-14 - Rating: 5)
The tech was superb. He really knew what to do and performed his work perfectly. Was very careful not to make a mess which was appreciated. Heron #830 was a total professional. Thank you. sorry I didn’t get your name right

Review 23 (2024-11-03 - Rating: 5)
I had a pipe bust on Saturday evening. Andrew was there within 20 minutes, and fixed the issue. Timely, polite, and great customer service. Thank you!

Review 24 (2024-11-19 - Rating: 5)
I noticed water in my Master Bedroom closet. I called Roto-Rooter and they has someone out within an hour at my home. Lester listen to my concerns explained what he will do next to find the location of the leak. He did find the leak and advised on next steps. In addition, I had a leak in the kitchen facet and Lester resolved that problem as well.

Review 25 (2024-11-27 - Rating: 5)
Don was awesome. Professional, efficient, patient and cheery after a long, tricky faucet fix. Would definitely call Roto Rooter in the future.

Review 26 (2024-11-13 - Rating: 5)
Josh, a Roto-Rooter employee did an excellent job unplugging my kitchen sink. He was very professional and made sure there were no leaks.

Review 27 (2024-11-23 - Rating: 5)
Joshua was extremely thorough, thoughtful, and professional, keeping us informed through his entire workup of the situation. He even came late on a Friday evening for an emergent call!

Review 28 (2024-12-04 - Rating: 5)
Chad was very professional and resolved my plumbing issue timely and accurately. I would definitely recommend him for any services. Thanks.

Review 29 (2024-11-12 - Rating: 5)
Drew was Amazing!!!! Gave Military discount which made work more affordable. Roto rooter has been my familys go to for years and it will Continue

Review 30 (2024-09-06 - Rating: 5)
Eli came to fix our water heater issue and was great in figuring out what could be wrong with it and also very careful and attentive to what could cause future problems. Would strongly recommend him and we definitely plan on using roto rooter for issues in the future if we have any.

Review 31 (2024-07-02 - Rating: 5)
Don was the best. He went above and beyond. The best customer service ever. you should be proud, he makes your business look great. If I could give him 20 stars it would not be enough.Don thank you for a job well done and all of the attention to detail.C Beaudoin ( Brother In Law )

Review 32 (2024-10-05 - Rating: 5)
Marc was fantastic to work with. He was incredibly knowledgeable, timely, and efficient. He had all of the materials to fix my issue on sight and was very professional.

Review 33 (2024-11-01 - Rating: 5)
I’ve met many plumbers over the years. Eli is the absolute best! He is friendly, professional and extremely good at his job. He is my “go to” plumber from now on!

Review 34 (2025-01-01 - Rating: 5)
Blake came on New Year day and cleaned out our pipes. He was very kind and informative

Review 35 (2024-09-26 - Rating: 5)
Eli from Roto-Rooter brought my water heater back from the dead. He was professional, courteous, and punctual.Couldn’t have asked for better service.

Review 36 (2024-09-13 - Rating: 5)
Rene was very professional. He came in listening to problem and offered solutions. He took the time to explain the actions he would perform and we are back in business. Thank you Rene our forever plumber.

Review 37 (2024-10-24 - Rating: 5)
Silvester is great! Very approachable and helped us out swiftly. He answered all questions and was able to resolve the issues we had.

Review 38 (2024-06-07 - Rating: 5)
Don (ID #0702) was extremely polite, professional & courteous. Unfortunately he couldn’t solve the problem tonight but tried tirelessly & came out in the middle of the night. He cleaned up everything after he was done & lined up an appointment for the next day to finish. Prices were discussed up front & no charge if unable to fix the situation.

Review 39 (2024-09-25 - Rating: 5)
Eli was knowledgeable, patient and answered every single question that I had. He worked expeditiously to assist with this long time plumbing issue. I am so grateful. Thanks again.

Review 40 (2024-08-25 - Rating: 5)
We should have called sooner! The service was fast and very economically reasonable. Thank you Roto-Rooter and your team. Mr. Aaron was the best!

Review 41 (2024-06-26 - Rating: 5)
I had a very positive experience with Mr Lourele Roberts #2126 at NOPL. He is very knowledgeable and professional. He gave us a quick response and solution to our sewer gas leak problem. We look forward to working with Mr Lourele more in the near future.

Review 42 (2023-06-11 - Rating: 5)
So grateful for the work that Henry did for my family at my grandmother’s home! We’ve experienced minor leakage plumbing issues for years. We’d call other plumbers but the problems never seem to be solved.Henry explained the plumbing issues to my family and gave us an informative and honest assessment, all while actually fixing the problems.Thank you, Henry!You da man! 😁💯

Review 43 (2024-10-05 - Rating: 5)
I contacted Roto Rooter to address an issue with a clogged drain that caused my AC to shut off and Eli showed up in no time on a Saturday afternoon and quickly and efficiently resolved the issue.Thank you Roto Rooter!

Review 44 (2024-09-17 - Rating: 5)
Eli was very friendly, professional and informative. His communication and professionalism are both A+. He was a joy to work with and he did an awesome job.

Review 45 (2024-11-03 - Rating: 4)
He was courteous and knowledgeable. Informed me about costs. Did a good job in a timely and efficient manner.He is very pleasant to deal with and gave me some very good information.

Review 46 (2024-07-08 - Rating: 5)
Roberto was fantastic. Answered all of my questions and completed the job quickly and didn’t leave any mess. Faucet is working great and will definitively contact Roto Rooter again in the future for any plumbing needs.

Review 47 (2024-12-23 - Rating: 5)
Great service! Fully explained to me and I feel very comfortable! Trustworthy and honest. #6810

Review 48 (2024-04-23 - Rating: 5)
Drew was super super helpful, quick and efficient! I called one day and they sent someone that same day! Fees are very much reasonable and fair. I would definitely recommend to friends and family! Thank you Roto-Rooter for the amazing delivery of services!!

Review 49 (2024-10-20 - Rating: 5)
Drew came in a nick of time to help me with an issue that had caused a bigger issue. He was able to clear it all out for the time being and give us relief.

Review 50 (2024-11-23 - Rating: 5)
Jonathan was very personable and professional. Got the job done very timely. Highly recommend

Review 51 (2024-11-01 - Rating: 5)
Had a general service call, technician was very knowledgeable and provide clear communication regarding my “crappy situation”. Happy with the end result. Thanks

Review 52 (2024-07-06 - Rating: 5)
I had an excellent experience with Roto Rooter Plumbing and specifically with technician Ray and his helper. They were able to quickly identify and resolve my plumbing issue. Not only did they work efficiently, but they also made sure to clean and dry the area afterwards. Ray went above and beyond by providing me with helpful tips to prevent the problem from occurring in the future. I highly recommend Roto Rooter Plumbing and commend Ray for his professionalism and expertise.

Review 53 (2024-12-09 - Rating: 5)
Technician was very professional with his work and with explanation of the job he performed.Definitely recommend!

Review 54 (2024-04-27 - Rating: 4)
4 stars for the cost and they were about an hour later than my schedule time range. Happy that I was able to get a service appointment the same day I called. Marco was excellent, friendly, fixed my issues and gave some great recommendations for the future. I love that theres a warranty on the work done.

Review 55 (2024-06-08 - Rating: 5)
⭐⭐⭐⭐⭐I had an excellent experience with Roto Rooter! My representative, Lourele Roberts (#2126), did an outstanding job. I accidentally knocked off our outside water pipe, and Lourele arrived promptly and fixed it with great professionalism and expertise. He was very knowledgeable and ensured everything was in perfect working order before he left. I highly recommend Lourele and Roto Rooter for any plumbing needs you may have. Thank you for the fantastic service!

Review 56 (2024-06-01 - Rating: 5)
Prakash assisted with a clog I had in my home. He arrived timely, greeted me, introduced himself, and got right on the job. He quickly fixed my issue and was very professional throughout my service. He is one of the best Roto-Rooter technicians I have had. Thank you, Prakash!

Review 57 (2024-10-22 - Rating: 5)
Tech. Jonathan was very professional and helpful. I highly recommend requesting him if you have any plumbing issues.

Review 58 (2024-11-03 - Rating: 5)
Joshua was very professional, did a great job, & was done in less than an hour!

Review 59 (2024-04-25 - Rating: 5)
We had a sewer line backup at 10pm and luckily were able to get someone out right away. Andrew was very helpful and efficient and solved our problem quickly, I also received the phone call the next day for the camera inspection. Highly recommend!

Review 60 (2024-11-21 - Rating: 5)
Johnathan was very polite, informative, and most of, professional. He worked extremely hard on getting the job done!!!!

Review 61 (2024-12-21 - Rating: 4)
After waiting over a week for a callback from Rotor Rooter to come and repair my kitchen sink, a very nice young man arrived and hopefully solved the problem.

Review 62 (2024-04-29 - Rating: 5)
They actually came and worked on my plumbing issue at 8:30 pm on a Sunday and did not charge extra!! Drew was professional, polite, and handled everything efficiently. I am so grateful I did not have to take off work, or wait another day to get this job handled. I will definitely use them again if needed.

Review 63 (2025-01-07 - Rating: 5)
Great service. I would definitely use this company again.

Review 64 (2024-10-18 - Rating: 5)
Rene was courteous, professional, and went above and beyond in helping me! Very satisfied with him.

Review 65 (2024-11-29 - Rating: 5)
Really good. 6810 was very good at his job. Fixed my issue immediately.

Review 66 (2024-12-17 - Rating: 5)
My tech (6810) was very friendly and did a great job. Thank you.

Review 67 (2024-09-25 - Rating: 5)
If I could 10 stars, I would! Eli was super knowledgeable and super efficient. Such a pro! Thanks Roto-Rooter!

Review 68 (2024-04-15 - Rating: 5)
Drew was very professional, knowledgable, and friendly. He did a great job and was patient with my many questions. I appreciate the quick turnaround and response time with Roto-Rooter for my Sunday emergency!

Review 69 (2024-06-27 - Rating: 5)
I Harold Mims give lourele Roberts a 5star rating for exlent work.

Review 70 (2024-07-12 - Rating: 5)
Aaron arrived promptly and was a true professional. I trust his work and would call on Roto Rooter again, should the need arise.

Review 71 (2024-05-11 - Rating: 5)
Lee and Stanley did a fantastic job. They were very patient and very thorough with the process they used to clean the pipes. If you need any type of drainage work done, I would definitely recommend Lee and Stanley from Roto-Rooter!

Review 72 (2024-05-11 - Rating: 5)
Lee and Stanley came to the house and did an excellent job cleaning out our plumbing system. It had been clogged for years and in a matter 45 mins everything was working. And they did it with a great attitude. Great job Lee and Stanley!

Review 73 (2024-05-19 - Rating: 5)
Robert and Roto-Rooter were awesome. Prompt, professional, and explained exactly what happened and how he was going to fix it. They saved us a couple nights in a hotel with the quick turnaround.

Review 74 (2024-03-02 - Rating: 5)
It took me a couple of weeks to get to this, but my service person was Lourele Roberts (#2126). He did a great job clearing a clog in our drain and repairing a toilet that hadnt flushed properly in several weeks. He was prompt, told me everything he was going to do ahead of time, and gave me an estimate of what things might cost. He was professional and courteous. I would recommend Roto-Rooter strongly based on my experience.

Review 75 (2024-05-21 - Rating: 5)
Aaron was amazing, came in inspect the job, explained the problem and process he would do to unstop my tub. Im a senior and his mannerisms was awesome 💯. Keep this young man on your team hes an access. Thanks Aaron we can all take a shower without waiting 4-5 hours before the water drains out of the tub.

Review 76 (2024-09-13 - Rating: 5)
Quick response time and very professional. Andrew did a great job and explained everything thoroughly.

Review 77 (2024-11-23 - Rating: 5)
Joshua came late Friday night to come fix a leak, went above and beyond as diagnostician finding an elusive leak and ensuring that it would get fixed

Review 78 (2024-03-16 - Rating: 5)
Robert is definitely someone you want representing your brand. Whatever you pay him isnt enough. He handled the problem quickly and efficiently and he was friendly without being condescending. I appreciated being able to get much needed help on a Saturday morning.

Review 79 (2021-03-25 - Rating: 5)
I contacted Roto-Rooter for a toilet issue, the person I spoke with told me someone would be out at the time frame that was given, the operator forRoto-rooter kept me updated to when a plumber will be available and amount of distance the plumber was from my home. Upon arrival of the plumber Jeff and trainee Reginald, they were both respectful of my home they greeted me ask where the issue was. ( while following safety guide lines due to COVID-19) I took them to the area and they both communicated well with me and kept me calm while they examined the area of the issue. Once they came up with a solution to fix the issue, they educated me on what was going on, told me a price and about the warranty. Jeff and Reginald told me anything they made a mess with they would clean it up. I left the gentlemen in the area while they repaired the issue. These guys weren’t at my home a whole hour before they were done and like they stated they really did clean up the mess sanitized their work. I would strongly recommend Roto-Rooter Jeff S. and Reginald.

Review 80 (2024-10-12 - Rating: 5)
My Roto-Rooter tech was extremly helpful. I will be using Roto-Rooter in the future based of my experience with him.

Review 81 (2024-11-30 - Rating: 5)
Chad was outstanding!!! He kept at it for hours, until the job was done!!! He did an awesome job!!!

Review 82 (2024-05-06 - Rating: 5)
Aaron L Was the plumber that came out. He was courteous and knowledgable about the problem that I was having . His supervisor Carlos also came by to check on the progress of the work being done. He answered all the questions that we had. I would highly recommend them for your plumbing needs.

Review 83 (2024-01-21 - Rating: 5)
Nothing worse than getting ready for the day and your toilets back up and begin to flood the house. Well thankfully Roto-Rooter had a technician that was able to get out here within just over an hour.Zachary was great! Very friendly, explained everything well and quickly solved the issue and cleared the pipe. First experience with the business but theyll definitely be a go-to for future problems! They def helped save the day!

Review 84 (2023-12-01 - Rating: 5)
So easy and quick! We discovered our problem after 8 pm on a Friday. I went online and hot an appointment for first thing Saturday morning. Service called to let me know technician was en route, and he showed up promptly, and very quickly and cleanly fixed problem. I also appreciate the company is collecting canned food at this time of year.

Review 85 (2023-08-18 - Rating: 5)
Kevin really came to impress and brought his A-game for an excellent experience. I was greeted with a charming smile and a professional yet comfortably casual demeanor. He was open and transparent about the service and costs, and walked us through everything he was doing and why. I had a very challenging plumbing issue, and even though he wasn’t able to completely remedy the problem he kept at it for 3 hours outside in the heat, and even crawled under the house to check other pipes in order to narrow down what the issue might be. Only after he had exhausted every option within his capability did he reluctantly call it a day, and immediately made us an appointment for the next day with a colleague who he believed had the equipment and expertise in order to really get to the bottom of our issue. After ALL that; covered in dirt, sweat, and who knows what else he expressed his appreciation for the opportunity to try to solve this challenge and learn from it, and packed his equipment up with that cheerful demeanor never having dulled the entire time. (Even better; there was no charge due to the inability of the situationI myself am a physician and I recognize in Kevin those qualities that make a great physician: compassion, empathy, intelligence, a passion for the work, a love of learning, insightful diagnostic skills, and rapport-building skills that give people the comfort to trust that doctor with their lives.I am honored to have had the privilege of meeting such an exemplary person today.

Review 86 (2023-11-17 - Rating: 5)
Drew and everyone who came to the house to do our service could not have been any nicer. I felt comfortable with them and the service they provided. They made sure I understood what they were doing and the solution to our problem. I would definitely use them again and refer others to this company.

Review 87 (2024-05-04 - Rating: 5)
While attempting to fix something I made it worse. My hero came in less than 2 hours and completed the fix in 1 hour while being a kind presence in our home with kids and dogs! Thank you so much for coming to our rescue!

Review 88 (2024-11-02 - Rating: 5)
He was very helpful knowledgeable about the job. He stayed until it was completed and he was timely.

Review 89 (2023-09-11 - Rating: 5)
The guy Andrew that came out to help me within an hour on a Sunday afternoon was great. He was professional, knowledgeable, and most importantly left me feeling like I was take care of. I would call and request Drew again in a heartbeat if I needed assistance with anything plumbing again. Not only did he help me with what I hired him for but he helped me solve another nagging issue that I put off for too long.

Review 90 (2023-09-01 - Rating: 5)
I placed a Saturday emergency call. The tech arrived in less than an hour. He was very professional, reassuring and (so important to me) CLEAN!!Two days later his manager came over to do his part and he too was wonderful!I placed a call to the office and the girl who answered was so helpful, kind ! and patient with me.I HIGHLY RECOMMEND THIS COMPANY!

Review 91 (2024-07-08 - Rating: 5)
Same day service. Joe was polite, explained what he was doing and cleaned up afterward. I would highly recommend !

Review 92 (2023-10-03 - Rating: 5)
Alan was a very professional and competent technician. He was polite and provided fast service while providing constant updates to let me know of his progress. He also cleaned up after he was finished so my bathroom looked in excellent condition when he was done. Definitely recommend.

Review 93 (2024-03-11 - Rating: 5)
The Roto Rooter specialist came out to unstop my toilette. As soon as the rep arrived at my house, it started raining. I told him he does not have to start the job because of the rain, but I really needed it to be fixed. He started the job but it was too much rain, by then it started storming. He told me he will stop, but he will be back first thing tomorrow, which he was. Alan worked for 2 hours trying to unstop the pipe. Though the problem was bigger than that, he gave me a few suggestions. Though he could not finish it because I had to call the city to come flush the pipes. Alan still did his part of the job and did it well. I am grateful for that!

Review 94 (2024-11-20 - Rating: 5)
Josh was so polite and explained everything. I would recommend to everyone.

Review 95 (2023-10-21 - Rating: 5)
Prakash was our representative. Super friendly, knowledgeable, and communicative. He arrived 20 minutes early and kept us updated on the repair, purchasing replacement part, etc. We couldn’t be happier with the service. A+ work all around.

Review 96 (2023-12-31 - Rating: 5)
Andrew was courteous from start to finish. He explained everything he was doing throughout the process; sharing pictures of what I could not see.Andrew was thorough and ensured everything worked well before he left. He arranged for a follow-up to a shower drain using a camera.Overall, a polite and professional technician.

Review 97 (2024-03-12 - Rating: 5)
Excellent work by Joshua! We had a massive pipe bust leading outside and he assured us it would only take two days. Digging, removing and replacing bad pipping while finishing in half a day. Bruh was straight motivated to help us. Huge sigh of relief!

Review 98 (2024-01-19 - Rating: 5)
George came and did a perfect job by fixing our sink problem. He was very knowledgeable and very good at what he does. He was very polite and I would recommend him to anyone needing help with their pipes.

Review 99 (2024-03-22 - Rating: 5)
Amazing services. They fixed the issue asap as other companies could not until after a certain time. Granted it was more than a regular company but I had a leak and they fixed it within 2 hours. However, it is like what they say, you pay for you get. Fast results!!!

Review 100 (2024-03-30 - Rating: 5)
Josh and Parkesh did an amazing job. One main valve, gas valve, two new shower and bath complete valve replacements and a new hot water heater. Stayed until the job was done! Super friendly. Thorough work at a fair price.

Review 101 (2024-08-12 - Rating: 5)
Mark was awesome! He was fast, courteous, and fixed the problem. Thank you

Review 102 (2023-06-02 - Rating: 5)
We were able to get service within two hours. Our tech, Andrew, was professional and polite. He went above and beyond being considerate of our needs. Thank you so much for finding and fixing the refrigerator valve. Roto-Rooter and Drew were definitely our heroes for the day. I will definitely call again for any future plumbing needs.

Review 103 (2024-04-20 - Rating: 5)
Blake was knowledgeable and understood our problem right away. He never stopped working the entire time he was here. Thanks to him we know know where our French drain leaves our yard/- some place we never imagined. We learned a lot from him and now we do not have to worry about ponding water in our yard and alleyway.Thanks so much, Blake. 5 stars+Sylvia A. Cureau

Review 104 (2023-09-23 - Rating: 5)
My experience with Roto rooter was exceptional and the tech that came out ,Leonard (7714), was very kind and was happy to explain the issue I had with my drain. The process and transaction was quick and smooth. He came in a timely manner and I felt very comfortable with him in my home and I would recommend Roto rooter to friends and family because of my awesome experience.

Review 105 (2024-01-05 - Rating: 5)
I had a great experience with Drew. He went above and beyond with my repair, and took the time to fix a stopper in a different room that wasn’t part of the original job. I wouldn’t hesitate to use him for future work.

Review 106 (2024-01-20 - Rating: 5)
Bobby unstopped my kitchen sink along with replacing my garbage disposal. He was professional and worked in a timely manner. Very happy with my service. I recommend 10/10.

Review 107 (2024-11-12 - Rating: 5)
Aaron was very courteous came right in evaluated the problem and went right to work fixed our problem. Thank you Aaron

Review 108 (2024-01-12 - Rating: 5)
Roberto Blanco was polite, professional, and competent. Everything was explained thoroughly before, during and completion of job. I am very appreciative of his expertise, patience, and work ethic, as well as his recommendations for future repairs and/or replacements. I highly recommend Roberto Blanco without reservation.

Review 109 (2024-02-17 - Rating: 5)
I want to thank Zack for doing a more than great service on my toilet. He was very professional and very helpful when it came to questions that I had or things I needed to know. Thank you for doing a wonderful job on the service you provided for me.

Review 110 (2024-10-26 - Rating: 5)
Drew fixed my issue quickly and kept me informed as to what was going on the whole time.

Review 111 (2023-07-01 - Rating: 5)
I am a first time homeowner and I knew I had some issues with my drains. I was terrified thinking about the costs. My technician came and he was very professional and knowledgeable. He told me how much I had to pay and I was very pleased. We scheduled for the service to be completed soon after. He completed all of the repairs and my life has been so much easier! Thank you again Austin!

Review 112 (2024-11-24 - Rating: 5)
Josh was wonderful he got the done he was very professionally and kind

Review 113 (2024-02-24 - Rating: 5)
Zachary showed up to my home ready and prepared. He provided Excellent customer service. He was very knowledgeable and quickly solve the problem.

Review 114 (2023-05-27 - Rating: 5)
Drew was amazing. He took his time to really see where the sewer line was clogged and kept me informed along the way! He was courteous, professional and caring. He respected our home and cleaned up nicely behind himself. I would 100% recommend this technician for any plumbing needs!!!

Review 115 (2024-11-25 - Rating: 5)
Servicemen were friendly and very knowledgeable. Gone the job done.

Review 116 (2023-05-26 - Rating: 5)
Great work. Amending this review to cover another service I had with Roto Rooter. We’d had a great experience with a water heater through them and then the new trouble was leaking A/C drain plus house supply shutoff going bad. Our tech was amazing and met our needs as promised in the estimate. Thanks !

Review 117 (2025-01-05 - Rating: 5)
Chad did an amazing job and was very knowledgeable.

Review 118 (2024-01-15 - Rating: 5)
Great customer service. They guys were fast, friendly and did a good job. Took them less than an hour to arrive and about an hour to fix the problem. Overall a great experience with this company. Highly recommend.

Review 119 (2024-04-29 - Rating: 5)
Norman, Alquan, Lyle, Darius, Wendell and the rest of the crew made the mold/mildew removal and water cleanup process easy to deal with. No question was left unanswered and i was kept informed every step of the way. They explained each step of the process and helped to make everything as easy as possible.

Review 120 (2023-04-28 - Rating: 5)
I had some drainage issues that needed to be looked at. Austin gave a thorough explanation of the work, why he was doing it, and presented the cost before starting. There can be price shock for some, but piece of mind and the efficiency the job was completed is well worth the reasonable cost of service.I used the web chat to set up my appointment. It was easy to use and friendly operator. They give an appointment range for the service. They called 45 mins before they arrived. I was offered same day service, but elected to schedule out a few days.

Review 121 (2023-07-07 - Rating: 5)
I appreciated the level or professionalism from the Roto Rooter team that worked on multiple different issues in my home. Henry did a great job explaining the problems and how they can/should be addressed. I was particularly impressed with how he took the time to walk the assistant who was with him through each step. It was clear he took/takes a great deal of pride in his work product.Henry is hard working and very patient. He’s extremely knowledgeable about the plumbing challenges faced in older homes and does not get daunted by simple repairs that take a left turn.

Review 122 (2023-11-13 - Rating: 5)
Drew was able to see the problem and explained what needed to be done. At that point he went over what the work would cost and had me sign the papers. He answered my questions in a respectful manner. After he completed the work he showed me what changes he had made. Drew left the job site clean of the debris the work had caused. I am very pleased with the job Drew did.

Review 123 (2024-08-10 - Rating: 5)
Did a wonderful job! Our technitian was cheerful and respectful. Thanks!

Review 124 (2023-09-07 - Rating: 5)
There was a break at my main water valve. All plumbers were unavailable, and the dispatcher requested a technician to come out and assist. Kevin came out to assess the situation. His customer service was phenomenal, and actually REDEEMED Roto-Rooter for me! The line had been replaced a year prior by a Roto-Rooter plumber, and I was disgusted that someone couldnt come out the same day to fix it... Kevin explained a temporary fix that saved us thru the night until our appointment tomorrow. Thank you Kevin! You get 🌟 🌟 🌟 🌟 🌟 from me! I appreciate your patience, honesty, and excellent customer service. Shout out to todays dispatcher who also sensed the urgency of my call, and sent you.

Review 125 (2024-07-08 - Rating: 5)
Lourele was very professional and helpful in telling us what was going on with our drains and clearing them. Would definitely recommend!!

Review 126 (2022-02-08 - Rating: 5)
The service from Roto-Rooter was exceptional! They came within the time window quoted, kept me updated, & dispatch contacted me when the plumber was on his way. They actually came out the same day I called. Nicholas A. was extremely professional, explained the process, kept me updated, worked hard & cleaned the workspace when he had completed the issue. He patiently broke up the clogs & followed all safety protocols. Wonderful company! If you need great service, don’t hesitate to call!

Review 127 (2023-11-22 - Rating: 5)
Leonardo was super nice !!! He arrived within 45 min of our call !!! 2 days before our Thanksgiving dinner the kitchen sink was failing to drain . . EMERGENCY !! Fast , thorough and professional . I would definitely recommend and would call Roto Rooter again .

Review 128 (2023-08-07 - Rating: 5)
Henry was great. He was patient and knowledgeable and got the job done. He took time to clean his equipment prior to entry to minimize mess and cleaned up after himself. Henry did an awesome job and was pleasant and kept me updated on progress.

Review 129 (2023-06-15 - Rating: 5)
Joshua, he came to our house for the leaking from newly remodeled the sink and dishwasher. The person yesterday from this company did not find where the problem was. We had paid more than thousand dollars. Then I called this morning, they assigned Joshua. From the moment he was here, explained any problems and fixing methods to us. My husband just came from job , asked him many many questions with not trusting attitude. Josh was so patient and friendly to explain and showed my husband what had been going on. At last, he replaced part of our plumbing system. We just felt so lucky to have had him today. We like to give him a Purple Heart 💜. Thank you so much

Review 130 (2023-06-01 - Rating: 5)
Joshua S did an exceptional job helping my business in a pinch. When our restrooms needed service he made himself available after hours to help get us ready for the next day. He diagnosed the issue, ran through options, and explained everything thoroughly.After completing the job at 11pm he stayed behind the clean the space and assure it was functional and presentable for business.

Review 131 (2024-10-21 - Rating: 5)
Fast and friendly service from Sylvester. He was very knowledgeable and helpful.

Review 132 (2023-06-17 - Rating: 5)
Joshua did an amazing job with replacing our hot water heater. He was very thorough and extremely helpful in explaining to us the issues and with the install of the new unit. He was thorough and went above and beyond to assist us. We will absolutely call him again!

Review 133 (2023-11-30 - Rating: 5)
Arrived within an hour of calling. Explained the process before starting. Did a good job of making sure the clog in the kitchen sink was clear all the way to the main drain. Techs were very friendly and respectful of property.

Review 134 (2024-12-16 - Rating: 5)
Marc arrived promptly and was friendly and explained the pricing and what needed to be done upfront. He finished quickly and there were no surprise extras. I will call again should another problem arise.

Review 135 (2024-01-07 - Rating: 5)
The young gentleman who came to my house was very polite and respectful! he identified the problem right away and was able to have my toilet running in no time. I wish I remembered his name… but he was awesome!

Review 136 (2023-10-03 - Rating: 5)
Joshua from Roto Rooter came out and fixed our toilet. Very professional and fair. Did the job efficiently. Definitely would recommend using him again.

Review 137 (2023-11-04 - Rating: 5)
Joshua was so personable and immediately knew how to fix the problem. He explained his methods easily and carefully. He took great care and pride inI his work, never hesitating. I would highly recommend this company and having Joshua repair any plumbing needs.

Review 138 (2024-03-01 - Rating: 5)
They were there at no time. Jonathan Childress Did an outstanding job completely satisfied with the work? And with the swift reaction that I have from Roto Rooter ,thank you.

Review 139 (2023-11-25 - Rating: 5)
They did not disappoint. And Stanley the tech who came out was so fast and informative. This man even cleaned up the mess that was there when he arrived! Definitely 5 star service! Ps. I never do surveys but him and Roto rooter deserve it

Review 140 (2023-06-24 - Rating: 5)
My whole experience was excellent customer services. From the time I made the phone call and all doing the service. My plumber was knowledgeable and explained everything he was doing. I have been a regular customer for your company for quite some time and highly recommended you to others.

Review 141 (2023-06-21 - Rating: 5)
Dion arrived in a timely manner and was very polite and informative. He spoke several times with his supervisor to make sure he had tried every way to remedy my situation and continued trying until he was successful.I am very pleased with my experience

Review 142 (2022-12-11 - Rating: 5)
Overall great experience with this company. Unfortunately, I dont remember the name of the service professional I talked to for the appointment but he was courteous, professional and asked questions helping to figure out the problem. He was able to schedule me within a day. Next day Lester showed up and did an awesome job researching the problem, explaining the situation, costs, and next steps. He also listened to a detailed explanation of the problems the leak was causing and eventually found it and able to fix it during the same visit. He was respectful and professional. Would definitely recommend this company.

Review 143 (2024-05-09 - Rating: 5)
Lee was awesome, and even though we had a doozy with both tubs, they drain like a champ now! Great attitude and perseverance to get the job done for us!!

Review 144 (2024-12-10 - Rating: 5)
Tech number: 6810Very thorough and helpful setting up payment and scope of work. Very respectful and great work! Would highly recommend this company

Review 145 (2023-11-25 - Rating: 5)
Joshua #2457 service technician, did an amazing job! My husband and I was worried about our water heater that leaked through our roof the day before Thanksgiving; he came out on Thanksgiving day. Joshua was extremely knowledgeable and did a great job of replacing our water heater, bathroom and kitchen faucet/shower fixtures.

Review 146 (2023-09-05 - Rating: 5)
Thanks to Roto Rooter and Mr. Prakash for a Professional and fast service while working during a heavy rain condition. He was very polite and understanding because both bathrooms was temporarily out of service. He was on time in which a designated allowed up 30- 45 minutes. I was very satisfied 😌.

Review 147 (2022-05-31 - Rating: 5)
I received prompt courteous same day service. My main sewer line was unclogged. Nick Alphonso was very professional, straightforward and informative. He explained what they would be doing and how they would resolve my issue. The price was very fair. He let me know upfront what the costs would be and the cost of materials needed. Nick made sure everything was fully functional and operable before leaving. Hes really a great guy!

Review 148 (2023-08-01 - Rating: 5)
Josh was my technician and he was knowledgeable professional and effective. I had a water leak outside my home and he fixed the pipe faster than I expected it would take. Josh was great and I will use roto roter in the future and ask for him specifically

Review 149 (2024-09-26 - Rating: 5)
Excellent Service. Great plumbing company. Highly recommended!

Review 150 (2023-07-15 - Rating: 5)
Joshua was great !!! Please by any means give him a raise he knows his work and is very professional and funny but it definitely a return worker for me. I want him to come back every single time. Provided real time and real options that will fix the whole situation

Review 151 (2023-05-28 - Rating: 5)
Joshua was a huge help today. We moved into our place yesterday and had an issue with some plumbing leaks. Joshua came this morning, detected the leak, and got it fixed up! He was very professional and helpful. I would recommend his services.

Review 152 (2024-02-20 - Rating: 5)
Ive been using Roto-Rooter for a few years now and have always been happy with them. They show up when they say they will and do what they say theyll do. Very reliable and competent.

Review 153 (2024-01-05 - Rating: 5)
I had called another plumbing company a few weeks before to fix leaking outside pipe..and then I called Roto-Rooter !Roto-Rooter was literally half the price! quality and service were excellent!Thanks

Review 154 (2023-04-23 - Rating: 5)
Andrew Brooks was a kind young man very respectful. He did a great job, he was hard-working and went above and beyond on a Sunday. He was very knowledgeable at the task at hand. he helped to alleviate a stressful situation. If I could I will give him six stars.

Review 155 (2024-03-08 - Rating: 5)
The technician arrived within a few hours of the call for service and was able to resolve the issue in a timely manner. The technician was friendly and knowledgeable. I was contacted with updates regarding the estimated arrival time of the technician.

Review 156 (2022-05-09 - Rating: 5)
Nicholas did amazing job. He have excellent customer service skills. He asked what was going immediately explained solution gave me estimated price. I agreed without hesitation got right on it and fixed the problem in a timely manner. Thanks Nicholas job well done

Review 157 (2023-08-05 - Rating: 5)
I called with an issue regarding a backed up sewer line late in the day, and Roto-Rooter was at the house first thing in the morning. Our plumber, Nick, was amazing! He had everything back to normal in almost no time.

Review 158 (2023-10-04 - Rating: 5)
We called Roto-Rooter and they we very courteous and promptly came out within 1 hour and cleared our sewer line. Henry was the technician that came out and did an excellent job.

Review 159 (2023-08-23 - Rating: 5)
Joshua was amazing, arrived pretty quickly, was very nice, personable and informative. I was naturally frustrated when I needed to call a plumber late at night but was a pleasure working with Joshua and he was efficient, getting the job done quickly.

Review 160 (2022-12-03 - Rating: 4)
***UPDATE- A manager in our area called me back after this review was posted. Apologized for how this was handled and said this is not how they do business. He refunded the $595 we paid. It’s nice to see a company care enough to respond to reviews and make things right!! This response showed they care and would make me more likely to use them again.Original Review*****A technician came out and ran the clean out machine through the sewer line to clear it out. Then a camera technician came a few hours later to run the camera in the line to let us know of there were any other issues. Charged us $595. We didn’t receive a copy of the camera footage and the camera tech told us the line was broken and that we also had a big sag in the line. He gave us a quote on the back of a business card for $18,905 to fix both. We never received an official estimate with diagrams of the problem area. He said it had to be fixed immediately and we couldn’t use our washer or dishwasher. We called to speak with the camera tech later that evening after our shock wore off. He then explained that he never definitively saw a brake in the line because his camera went under water.We had a different company come out the next day and they said the line was clear and no problems were there.I feel we were completely taken for $595 by Roto rooter and didn’t receive anything but stress and anxiety. Would NOT recommend to anyone. It seems like they are trying to make commission on work that doesn’t even need to happen.

Review 161 (2022-12-21 - Rating: 5)
My two plumbers explained everything they were doing and made me feel comfortable with their knowledge. My husband was at work and I was worried about letting a random person in my house. I was blessed to have two very friendly and professional guys show up. They fixed my problem quickly at an affordable price.

Review 162 (2023-09-02 - Rating: 5)
I had a broken water pipe. They came out on a weekend and fixed it to the problem was solved. The service was professional, price was great, and the quality excellent. Will definitely use Roto-Rooter again.

Review 163 (2023-09-30 - Rating: 5)
Joshua did an amazing job on my mom plumbing problems. He came in and got the whole job done in one day. He was very polite and very professional. Hands down would hire him again.

Review 164 (2022-02-05 - Rating: 5)
Nick came out and was really helpful. He explained everything as he went and was very thorough. Super friendly. Overall a good experience. Roto-Rooter is always going to be more expensive than going through a random plumber, but the warranty and knowing they’ll have the tools required on-hand is worth the added cost. Thanks!

Review 165 (2024-08-15 - Rating: 5)
Jonathan and his helper were amazing and went above and beyond to fix the issues I was having! I highly recommend him! He’s extremely knowledgeable and thorough. I appreciate that he explained everything that was going on,what the solution was and how to get there. If I ever need a service tech again I will definitely request him! Thanks again guys!

Review 166 (2024-08-13 - Rating: 5)
The best experience. Andrew rocked got the problem fixed in a heartbeat.

Review 167 (2024-06-06 - Rating: 5)
Don was very knowledgeable, thorough, kind, friendly and neat. He cleaned up all the mess. I really appreciate his service.

Review 168 (2025-01-06 - Rating: 5)
Drew was great. Transparent about charges.

Review 169 (2024-06-19 - Rating: 5)
I had a shower faucet break and had to shut off the water to my house. I called roto rooter and Lourele Roberts #2126 was at my house bright and early! Lourele was polite and very knowledgeable. He was able to get our water back on in short time! I was really impressed with the service. I highly recommend! Thanks Lourele!

Review 170 (2023-10-21 - Rating: 5)
Thank you Joshua for your hard work. We appreciate you taking the time out to re install the water heater. Great service 100% will call rotor rooter for all our household problems

Review 171 (2023-07-27 - Rating: 5)
I had a great experience with Drew and Pranshak were very helpful. They were able to fix the plumbing issue. They have recommendations on how to improve us without being pushy. Very professional.

Review 172 (2024-12-16 - Rating: 5)
Josh was very helpful and nice, great service!

Review 173 (2024-04-06 - Rating: 5)
Tyrone was awesome helping us in unclogging our kitchen sink!! His work is amazing!! Very friendly and efficient! :-)

Review 174 (2024-09-25 - Rating: 5)
Highly recommend this company! Extremely satisfied with Service technician Juan B. He is very experienced in plumbing work. He worked hard all day not stopping until the job was complete. The job was done in one day as promised. Not like alot of companies leaving and coming back.... he stayed on it until complete. He was very patient with my Elderly Mother and took the time to answer any questions but stayed on task. Before he left, he made sure everything was working properly, cleaned up and hauled away all of the broken pipe and debris. We called in morning, he came out within a 4 hour window, quoted the job and completed it exactly as promised the next day.

Review 175 (2023-03-14 - Rating: 5)
This team was flat out excellent! Everyone was courteous, communicative, and honest about every step of the process. The work was performed with minimal disruption and done quickly. All costs were communicated up front before any work was done and did not change when work was complete. I would highly recommend for any plumbing and sewage needs!

Review 176 (2022-06-28 - Rating: 5)
Nick was incredibly detailed and helpful throughout this process. He let me know what he was doing at each step. Offered very helpful suggestions while providing quality service. Worked quickly but I dont feel as though he rushed through the process. Very pleased! Thanks Nick!

Review 177 (2024-02-23 - Rating: 5)
Robert was efficient, informative, and courteous. Who knew a snake drain could be enjoyable. Kudos to Robert and the Roto Rooter team for excellent technical skills and soft skills.

Review 178 (2021-09-17 - Rating: 5)
Tony was very knowledgeable, professional, and personable. He thoroughly explained everything he would be doing and what he found along the way. He was able to unclog our drain and get it working better than before in a relatively short time. I also appreciate someone being able to address our problem on the same day that I called to report it. Overall great experience, would highly recommend!

Review 179 (2022-06-08 - Rating: 5)
We had an after hours emergency that required late night services. Drew was very professional and punctual, calling when en route. He arrived at the stated time and worked extra long, troubleshooting the issues. He devised a plan and advised accordingly. He stated that he would begin work but may need to return the following day to complete if supplies were needed, given the late hour of the emergency call. Drew returned the next day at the scheduled time and worked diligently to move to the repair. It is extremely refreshing to find someone who is prompt, detailed, and professional. A top rate experience for this service call

Review 180 (2023-10-16 - Rating: 5)
Mr. Tony came out the day of the service call. He was very professional. He was even patient with my son who wanted to help. I am very thankful to have running water again!

Review 181 (2023-11-19 - Rating: 5)
Henry came out, was very knowledgeable and saved me a lot of money. Next time something breaks, I will definitely reach out to him. A plumber with integrity is worth his weight in gold.

Review 182 (2023-05-24 - Rating: 5)
The hot water pressure in my master bath tub was very low. This occurred after having my water heater replaced by another company. That company sent a plumber to try to fix the problem, but he was unable to. I called Roto Rooter and was impressed that they were able to send someone the same day, in less than an hour! My Roto Rooter plumber, Joshua, was prompt, pleasant, professional, and knowledgeable. He solved the problem, despite the very old pipes and challenges that he faced. He was God sent. I’m so happy to be able to take hot baths again. Thanks Josh!

Review 183 (2023-08-07 - Rating: 4)
UPDATE - Rotor-Rooter made it right! The manager called with an apology for the problems, and he credited the service call.ORIGINAL - My credit card was charged over $450 for leak detection. The technician said he determined a location of the leak, but he refused to mark the location on the ground. I asked him several times. It has been more than four days and I have not received a call or any report of the results of the investigation.

Review 184 (2024-03-02 - Rating: 5)
Zach was very efficient and fast. Came within an hour of calling . Super professional, will definitely use again if needed.

Review 185 (2023-11-12 - Rating: 5)
Joshua was the best!!! Very professional, knows his job, hardworking and a really nice guy!!! He really gave his knowledge, concepts and ideas working on my old house. Appreciate you Joshua!!!

Review 186 (2021-01-09 - Rating: 5)
Had some clogging issues in our bathrooms let at night. Scheduled an appointment online for someone to come between 8-10am. Received a call at about 7:30am from the company letting me know someone was in their way. Nick arrived about 8:15. Very nice and super professional. He explained everything he would do and pricing before beginning. Nick was able to get the job done within an hour! Very thankful!

Review 187 (2023-05-27 - Rating: 5)
Josh was very professional and explained the situation thoroughly. Even though I wasn’t able to start the work right now he went out of his way to show me how to turn the gas and water off to the heater. Above and beyond. Highly recommend.

Review 188 (2024-10-17 - Rating: 5)
Marc of roto rooter did an excellent and knowledgeable job

Review 189 (2022-11-03 - Rating: 5)
I was having a plumbing emergency and Roto Rooter sent out Austin quickly! He was able to quickly identify the problem and fix the issue. He was very professional and explained everything to me. Excellent customer service - would recommend!

Review 190 (2023-08-10 - Rating: 5)
The plumbers were exceptional and very personable. They explained everything to me and gave me the pros and cons of each possible solution. Very pleased! They were also very flexible with my timing demands.