Natals Air Conditioning, Plumbing & Electrical

Located in New orleans, Louisiana

Address: 2630 Banks St, New Orleans, LA 70119, United States

Phone: +1 504-666-9124

Rating: 4.9

Services

On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-10 - Rating: 5)
Natal’s was able to get me an appointment right away (even though it was the day after Thanksgiving). The lady I spoke with was very friendly, reassuring and informative. I was given a 4 hour window so I would not have to remain at my mom’s the entire day. I received a text message informing me that Aaron would be my technician and it included his picture so I would be comfortable answering the door. Aaron called me to let me know he was going to be a bit early (which was great!). He was professional (and super nice!) and walked me through the entire process. Aaron took time to answer all my questions thoroughly and patiently. I was so pleased with Aaron that I called Natal’s once he left to let them know how much I appreciated Aaron’s excellent customer service! I also appreciate Natal’s speedy scheduling, pleasant office staff and extra steps in communication to ensure you are updated!

Review 2 (2025-01-03 - Rating: 5)
Called this morning for an estimate and Steven came out this afternoon. Asked good questions and answered mine. Looked in attic and under house to assess the job, then provided a reasonable estimate and clarified what they did and did not do.Very satisfied with experience so far.

Review 3 (2024-08-12 - Rating: 5)
My Natal’s Tech was Tishjai and Fernando they was totally knowledgeable of the a/c & heating unit system. Removed old units & installed the new a/c & heatings units all in a timely manner. Professional & clean and communicated well about the work status & progress.Also Thanks to Kristin & Adrian for getting me the temp. A/c unit at the very last minute.

Review 4 (2024-07-05 - Rating: 5)
Update: they installed my new AC and ductwork on July 3rd! They were here over 12 hours and did not leave until the job was done! We finally have cool air! We got quotes from 2 other companies and not only was Natal the cheapest, they were the most professional. They really cared and the salesman wasnt pushy. They did what we wanted them to do, while still making recommendations on the work they felt was needed. I am VERY HAPPY with this company and I know we got the top of the line product. Plus a 12 year warranty for parts and labor! Also happy to be a part of their Golden Member Services, where they come out 4 times a year to service our systems and we got a huge discount on our work plus a year of the membership for free! HIGHLY RECOMMEND this company!!!VERY professional, gave us many options, was extremely thorough with evaluation, explained everything clearly and concisely, and gave us a great price! HALF of what another company wanted to charge us, for a BETTER system! We will most likely be going with them for our AC repairs. Joe was just great, very pleasant and knew his stuff. My cats even liked him! Company was easy to work with and got out to us in just a few days, said they could start work in about a week, and would supply us with window units for the whole house in the meantime for FREE! Will update my review after work is done, but so far everythings been great! What a wonderful company.

Review 5 (2025-01-06 - Rating: 5)
Natals told me when to expect the technician and he called when he was on his way. Diagnosed the problem, explained it to me clearly (including pics), explained my 3 options and followed up with email of the ssme. Excellent.

Review 6 (2024-12-19 - Rating: 5)
My experience with TJ from Natal’s was excellent. He asked all the right questions, did his own examination of our system, and made expert recommendations. He was able to point out the things that had been done incorrectly and how they needed to be fixed. He did not try to oversell me or push anything on me that we didn’t need. I trusted his assessment and felt confident in the information he conveyed.

Review 7 (2024-10-18 - Rating: 5)
This could not have been a better experience. The excellent service and responsiveness when I called. I received both text messages and emails confirming the appointment. I received an additional phone call from the office, letting them know that somebody was on the way. Finally, I received a call from Brian, when he arrived. He is totally the man. What a great guy. Understood the problem immediately and fixed it and was professional and friendly, and just a great reflection on himself and the company.

Review 8 (2024-12-17 - Rating: 5)
It was easy to schedule a next day appointment. Our tech, Fernando, diagnosed and fixed our AC very efficiently. He was friendly and kept me informed me of the issues and solution as he was working through it. Great service

Review 9 (2024-11-20 - Rating: 4)
The team was punctual ,knowledgeable and listened and communicated well.I did ask that they evaluate a weakness in the the pantry room with getting enough air. He said he would evaluate if I needed another return.I also talked about this with the man who came out to evaluate options for replacement of the entire AC and Heating equipment.I never heard if that could be done at the.same time or anything .Otherwise all was great with the installation to my knowledge.

Review 10 (2024-12-12 - Rating: 4)
Mikee did a pretty good job. There was some confusion about the overall job because I didnt realize that your company basically did complete home care, not just plumbing. The owner will reach out to us for a comprehensive bid for the remodeling for our home. Very pleased with your service.

Review 11 (2024-12-09 - Rating: 5)
My hot water started coming out in a trickle and the Natal team came by the same day, assessed the situation and gave me my options. That afternoon they changed out my old hot water heater, installed a new one and had me back up and running, all within a few hours! Professional, very reasonable and they could not have been nicer. Super pleased.

Review 12 (2024-12-09 - Rating: 5)
The work done on my central ac/heating unit by Natals was excellent. The technician, Fernando, was timely, professional, and thorough.He was patient enough to explain each step of the process and the work he performed. I highly recommend using this companys services.Brian

Review 13 (2024-12-23 - Rating: 5)
Brian gets 5 stars. He was on time and completed the job timely. He explained all and was super helpful. When we wanted to purchase new equipment he advised us of brands that he recommended. Overall great experience.

Review 14 (2024-10-01 - Rating: 5)
Great service. I’ve been a gold star member for a couple of years now and been very satisfied. Easy to schedule, work is done efficiently, and all my systems work great.Only downside is cost. They’re definitely not the cheapest in town and there’s always a push to buy more services after every visit.All in all, I’m satisfied with their service and would recommend to a friend for easy to work with, high quality service.

Review 15 (2024-11-14 - Rating: 5)
I can’t say enough about Natal’s!! After years of great service our 20 year old A/C system died in the blazing heat midday on a Wednesday. By Friday @ 5pm a new one had been installed and our house was cool again 😀 They are everything i look for in a contractor. On time w great communication all the time and excellent pricing!!

Review 16 (2024-11-22 - Rating: 5)
Very Professional, easy to communicate with, warm personality, exceptionally patient, I truly enjoyed both in person and phone response with Steven. Im pleasingly looking forward to continuing doing business with Natals.Thank You Kindly.....

Review 17 (2024-11-14 - Rating: 5)
Steven Wilson was awesome did a great job! Also loved he was very neat an clean up very well behind his self

Review 18 (2024-02-04 - Rating: 5)
This company saved us from the heat several times on the weekend when no one else would come out to service our old HVAC system. They rewired a faulty outlet when they were actually called out to look at a completely different issue and didnt charge us a dime and also serviced our tankless hot water system several times.When our old Carrier HVAC finally bit the dust we went through several estimates from other companies,but ultimately knew we had to go with Natals.Patrick walked us through all of our options and answered every question we had about the installation process.Trystan,Kyle and Kerry were all involved in several areas of the installation process along with the rest of the Natals team. They were prompt and professional and cleaned up after the job was done.Were pleased with the installation work and feel great that we have a company we can trust and rely on for several household items and concerns.

Review 19 (2024-11-01 - Rating: 5)
We called and within an hour Fernando was at our house checking out the issue. He gave us a quote before he left. Tishjai came out and fixed our issue. The process was fast, easy, and fairly priced. The next time our AC break down we wont hesitate to call them again.

Review 20 (2024-10-25 - Rating: 5)
No long wait for service appointment. Received multiple messages about the appointment including that service person was on the way. You can track the service vehicle to see how far away they are & time to expect. They even sent a picture of the guy that was coming! He was super nice with loads of experience and knew immediately what needed to be fixed. This was for a water heater (tank). Thank you, Brian H. !!

Review 21 (2024-10-02 - Rating: 5)
Mikee is friendly and professional, patiently checking the meter and each of my toilets until he found the problem. He quickly made the changes that needed to be made! He explained many of the new things available through Natal’s which I might be interested in. I paid the bill and he emailed me the receipt! I am still very pleased with the service even under new management!

Review 22 (2024-10-17 - Rating: 5)
Natal’s gave me an appt first thing the next day after I called. The plumbing technician they sent, Brian, was fantastic. Super knowledgeable and well equipped to figure out how to solve every problem I was throwing at him. Highly recommend!

Review 23 (2024-11-15 - Rating: 5)
I really appreciate the honesty of the Natal’s representative , Joe Cossich. It can be a frustrating decision to have a total ac replacement done; however, Joe made it a simple process. Therefore, I know that I choose the right ac company to do the job, and that is Natal’s. Natal’s has a great communication system with the customer. All the customer service representatives were friendly and knowledgeable. It was a refreshing transaction.

Review 24 (2025-01-03 - Rating: 5)
Aaron has been courteous and professional the times that he has worked on my ac unit. I would definitely recommend him if you ever need and HVAC service performed.

Review 25 (2024-11-27 - Rating: 5)
Natal’s handles all of our AC, plumbing and electrical needs. They are always honest and thorough with their work. We’ve had to recently replace our AC unit and they were very transparent in their pricing and their service was awesome!

Review 26 (2024-05-01 - Rating: 5)
Michael and his team were absolutely fantastic. They worked diligently from 8am-5pm to make sure they got everything installed properly in one day. They were professional, polite and even my dog, Rupert, loved them!

Review 27 (2024-09-24 - Rating: 5)
Ive been a customer of Lennys plumbing for about 5 years and they have always done a great job for me.Brian came out yesterday right on time as scheduled, quickly diagnosed the problem and went to work. Very friendly, courteous staff and very reliable service has always been my experience with the Lennys team. Im sure that service will continue under the new ownership at Natals. When you need a plumber, you want a skilled tech who knows the business and especially knows these old homes that we have here in New Orleans.

Review 28 (2024-12-27 - Rating: 5)
While we did not use his services, Michael came out and was here to give an estimate. He was very honest and Iappreciate that he went over many options.

Review 29 (2024-12-26 - Rating: 5)
TJ Waguespack was my technician today.He arrived on time and did a thorough inspection of all my plumbing. He was very organized and quick. Great job!

Review 30 (2024-12-16 - Rating: 5)
Aaron with Natal’s was a pleasure to work with. He was very thorough and kind. Would definitely recommend their company just by his demeanor in our home!

Review 31 (2024-12-31 - Rating: 5)
Excellent service! Extremely knowledgeable and honest service tech! Fernando and Nidal awere amazing air air-conditioning techs! Jill was a fantastic gas/plumber! Highly recommend!!!

Review 32 (2024-03-22 - Rating: 5)
Simply amazing Quick response, professional service, very polite, very competent Came after hours, and would not leave until he fixed the problem. Natal is simply amazing. What a great Christmas present you are.

Review 33 (2024-11-15 - Rating: 5)
Brian is the absolute best! We adored him! He has been coming to our house doing our plumbing for many years. He is so knowledgeable and a pleasure!

Review 34 (2024-12-19 - Rating: 5)
Fernando was OUTSTANDING!! He provided clear and concise information on what was going on with my system and offered the best solutions!! Hoping to have him as our technician in the near future when we plan to upgrade our old HVAC system using your company.

Review 35 (2024-12-31 - Rating: 5)
I had a gas line on the exterior of my home that I wanted to put inside the wall and up into the attic in addition to two stub in’s for gas lanterns on my porch. Everyone was responsive and the work was done clean and quickly

Review 36 (2024-10-11 - Rating: 5)
Very professional from start to finish including the scheduling department which I had to change the day a couple of times and they were very accommodating. Raiko Piloto and his assistant were exactly on time and spent several hours going over the system. They actually had better equipment than the last couple of companies have had. He was able to look at all the errors that both units ever had and we were able to discuss what may be causing it like when the generator kicks on.Hopefully it is fully fixed but if not I know they will be able to figure it out.Very satisfied.

Review 37 (2024-12-15 - Rating: 5)
Joe CossienOur salesman was extremely helpful and kind .He was very thorough when explaining what our new air condition system would entail as well as anticipated energy efficiencies .He took his time in answering all our questions and we never felt rushed. we need more caring folks in this world like Joe C .

Review 38 (2024-10-24 - Rating: 5)
Garrett and his assistant were very professional and took their time cleaning my dryer vent that vented to the attic. They provided great service and I will be requesting them again for my next service.

Review 39 (2024-10-23 - Rating: 5)
Our AC went out overnight. We emailed them and they called us to schedule a technician first thing this morning. Technician was professional, prompt and courteous. He identified the issue quickly and gave options for a fix. They were able to get the part same day and repair our AC. I highly recommend this company.

Review 40 (2024-11-19 - Rating: 5)
Logan was extremely professional, knowledgeable, and thorough in his site assessment. He provided a detailed review of available a/c replacement options, as well as current promotions.

Review 41 (2024-10-17 - Rating: 5)
Roy and his crew were awesome! They came everyday and worked their tails off. They were considerate and professional. They were in and out of the house and made sure to shut gates behind them so our dogs wouldn’t get out. Roy communicated about the progress and educated us on the function of our system. Thank you for your hard work, Roy + team!

Review 42 (2024-09-26 - Rating: 5)
I highly recommend Natal’s. Fernando, the AC technician was friendly and courteous and did a thorough job in identifying the issue. He provided several pricing options and was quick to order the part and make an appointment to come back the next day to make the repair.

Review 43 (2024-12-17 - Rating: 5)
Natal’s is the way to go…from setting your appointment, to meeting the tech, to the follow up- every member of the team is super nice and knowledgeable! The best I have worked with

Review 44 (2024-10-26 - Rating: 5)
Excellent emergency service on a Saturday, very knowledgeable. Got us back up and running: Raiko was very professional, will definitely use them again.

Review 45 (2024-09-20 - Rating: 5)
Natals quickly resolved my venting issues after Hurricane Francine. Karen was so helpful with scheduling and Steve was knowledgeable, courteous and thorough with addressing the needed repairs. Thank you!

Review 46 (2024-11-12 - Rating: 5)
Nidal showed up on time and put on shoe covers before entering my home. He was knowledgeable and professional in giving the estimate. Good experience.

Review 47 (2024-10-10 - Rating: 5)
We’ve used Natal’s several times and will continue to use them for our plumbing, AC and even electrical needs (when we have some).This visit Garrett and Chris were installing an exterior water spigot for my garden. They were professional and courteous and fast!

Review 48 (2024-07-09 - Rating: 5)
Had a check up on my AC unit, which is a little older, but was told by Kerry, everything was working as good as it could possibly work he gave me a few suggestions to help maintain my AC. Was very impressed with his honesty n more than satisfied with my appointment. Jerry did not try to sell me on upgrades n was honest n thorough n I certainly appreciated him n Call Natal’s n will use them for all of my AC, plumbing n electric work in the future! Great job n Thanks!

Review 49 (2024-11-01 - Rating: 5)
Great experience!!! Travis was professional and installed the whole house surge protector for us in a timely manner. Wouldnt hesitate to use NATALS again and will request Travis.

Review 50 (2024-06-04 - Rating: 5)
Everybody from the technicians to the owner were very professional and knowledgeable. Technicians work was clean and seamless. Natals team was transparent and responsive to all questions and concerns. I highly recommend

Review 51 (2024-08-04 - Rating: 5)
We had Nidal come out and take care of our AC unit. He got here real quick and got us up and running really quickly too! Tested everything and made it look easy! 10/10 would recommend. Thank you!

Review 52 (2024-12-30 - Rating: 5)
Garrett arrived on time and got right to work on removing the existing gas range/oven and installing the new one i had delivered in the morning. Some issues were encountered during the leveling process, but they were solved in a timely manner and the range and oven were ready for a test run. All working great, and I will say that he took extra car not to scratch our centuries old wood floors in the house. When he finished he came with a dust pan and broom and cleaned up everything to a tee. Another example of the great work ethic your technicians have. Ive used natals for all my plumbing, electrical and hvac needs, they are absolutely a great managed company that really cares about customers satisfaction.

Review 53 (2024-07-31 - Rating: 5)
Fernando did an amazing job! Diagnosed the issue right away, and clearly laid out the options for a fix. We then made a plan for the fix and went with the option I chose. Great service, especially in August.

Review 54 (2024-12-09 - Rating: 5)
We needed a kitchen faucet replaced and Jill was a champion! Made the replacement quick and easy. Our tenant loves her new kitchen sink! Thank you Jill!!

Review 55 (2024-08-20 - Rating: 5)
I cannot express enough as to how pleased I am with the quick response/service of Call Natal’s! A water pipe busted in my attic and the tech’s were quick to get to my home, access the situation, and have my water pipes replaced and operational again. The tech’s were experienced and very professional! Thank you!

Review 56 (2024-10-08 - Rating: 5)
Jill was excellent fixing a complicated broken pipe and was very respectful of the property and tidy. She explained everything very well before beginning the job. Also, Natals booking and confirmation process was excellent. Thanks!

Review 57 (2024-10-09 - Rating: 5)
Starting with Karen, who was delightful and helpful over the phone, to Jill, who was knowledgeable, helpful and and fixed my problem quickly, dealing with Natals was great. Thanks so much for the really fast and friendly service!

Review 58 (2024-09-27 - Rating: 5)
Raiko was a complete professional. He explained everything and made me feel 100% comfortable. Highly recommend and I will be continuing my service with Natal’s.

Review 59 (2024-09-18 - Rating: 5)
Natals made natural gas and electrical interlock connections for my portable generator. It wasnt inexpensive but the technicians did a fantastic job and left me with all the info I needed when a power outage occurs. Very friendly. Very prompt. Very professional.

Review 60 (2024-09-25 - Rating: 5)
Service was quick and easy. I especially liked the lady who scheduled the appointment and called to let me know the plumber was on his way. She was absolutely delightful.

Review 61 (2024-12-03 - Rating: 5)
Travis took great care of us, was kind, really knowledgeable and a good communicator. Will be requesting him next time something goes on the fritz!

Review 62 (2024-12-07 - Rating: 5)
Natals replaced our capacitor and blower in our antique hvac as we requested. Works well now. Will look the up when ready to replace whole system. Fernando is a polite, knowledgeable repairman.

Review 63 (2024-09-18 - Rating: 5)
Fernando efficiently fixed our ac unit and serviced our home. He was kind, friendly, and explained the repairs thoroughly. We’ll be using Natal’s for all our future needs!

Review 64 (2024-12-11 - Rating: 5)
Travis was terrific! Pointed out a number of issues, gave us options as to how to handle them & was good-humored throughout.

Review 65 (2024-07-25 - Rating: 5)
From start to finish this company has been fantastic to work with. Did a full HVAC system install and follow up maintenance. Scheduling and billing are effortless. The techs are highly trained and customer service is top notch. Highly recommend!

Review 66 (2024-08-21 - Rating: 5)
Travis was awesome; he let me take him on a tour of our homes electrical issues (ALL of them). His patience is much appreciated and I look forward to getting our fans installed in the very near future!Mikee was also awesome; he installed a fresh new garbage disposal and answered the rest of my questions that Travis couldnt answer. 5 stars all around!HVAC is all thats left to get checked out — yall will be hearing from us to schedule soon~

Review 67 (2024-12-18 - Rating: 5)
I received first rate service from Rodney, a knowledgeable and professional member of Natals team. I could not be happier with his work.

Review 68 (2024-09-20 - Rating: 5)
Mr. Fernando Ramirez was very professional and knowledgeable about working on the air-conditioner. He was attentive to my concerns and thoroughly explained the condition of the unit. He fixed the unit and I am most grateful!!

Review 69 (2024-11-27 - Rating: 5)
Mikee was our technician and he was excellent. Polite, efficient and fixed our plumbing issue quickly . Highly recommend.

Review 70 (2024-08-23 - Rating: 5)
Called on Thursday afternoon and Steven the plumber, was at our door Friday morning at 8:15. He was very courteous and polite. He took care of the stopped up drain on the second floor and was finished within 20 minutes. Very professional.

Review 71 (2024-10-11 - Rating: 5)
Ive been using Natals for the last 3 years. While I have some minor complaints regarding logistics, they have overall done a nice job. Their technicians are very competent and spend time to discuss the issues in your house. Ive used them for both emergency work (very responsive) and scheduled work which has also been very good. They do solid work, and I will continue to use them.Update:Joe Cossich has been working with me to replace our failing AC units. He is very knowledgeable and I think we will be very pleased once we get the new system installed.

Review 72 (2024-10-24 - Rating: 5)
Mikee was great! He arrived on time and fixed the plumbing issues right away. So happy we have a regular plumber to count on!

Review 73 (2024-12-20 - Rating: 5)
A great experience! Steven was super efficient, kind, and professional! And fixed both the shower & the toilet in record time :)

Review 74 (2024-10-22 - Rating: 5)
Jill Richardson is amazing. She is efficient, concise and articulate. I feel like she understood the job and worked with me to create a workable game plan!

Review 75 (2024-11-23 - Rating: 5)
I’ve been using Natal’s for years. They are professional and very knowledgeable. Even if they can’t fix something on the first visit, they aways have a solution.

Review 76 (2024-08-16 - Rating: 5)
Brian was courteous and professional. He corrected the toilet drain issue quickly and cleanly. Excellent service dispatcher too!

Review 77 (2024-11-27 - Rating: 5)
Excellent service! Steven was wonderful, very knowledgeable did a fantastic job. Signed up for service inspection plan.

Review 78 (2024-02-09 - Rating: 5)
I was incredibly impressed with the level of our service today. Our technician Travis S. was incredibly friendly, worked fast and professionally, and entertained all of our questions about the electrical issue he had come for.Call Natal’s office was also very friendly and super helpful in getting us the appointment. They made sure they understood the issue and were very transparent about pricing and appointment times. They kept in constant contact and made sure to call us to let us know our technician was on the way, what his name was, and what he looked like.I am certainly going to keep Call Natal on speed dial if I have any more issues, and the scope of all the different things they work on is very wide. If you have ANY problem, see if they fix it on their website. Chances are, they do. These are the best you’ll find in the city.

Review 79 (2024-06-28 - Rating: 5)
Great experience getting my AC fixed by Natals. My service technician Kerry fixed everything quickly and took the time to explain everything he did an any potential issues with my AC system.I would definitely recommend them and use them again in the future.

Review 80 (2024-09-04 - Rating: 5)
Brian was excellent. He knew exactly what needed to be done and was very efficient. He also has a wonderful attitude, very pleasant.

Review 81 (2024-07-18 - Rating: 5)
Joe Cossich was the rep sent to give me an estimate. He was extremely knowledgeable and forthcoming which made it easier for me to decide on whether to repair or replace and what brand to go with. Very professional company. And you don’t have to worry if they will call you back because they always answer.

Review 82 (2024-11-27 - Rating: 5)
Aaron solve my problem. Was courteous, answred my questions, and explained what was needed. I signed up for continuing service from Natals based on this experience.

Review 83 (2024-10-05 - Rating: 5)
Mike is courteous, personable, prompt, efficient and knowledgeable in his job. Youll be lucky if hes your repairman. Thank you, Mike, for being so good at your job.

Review 84 (2024-08-27 - Rating: 5)
The plumber, Stephen, came out quickly to provide an estimate for my project. He provided excellent ideas about how to tackle my bathroom renovation. Prompt and professional!

Review 85 (2024-12-02 - Rating: 5)
5 star for the AC consult: Joe was great! Had great understanding of product and easy to talk to.

Review 86 (2024-10-08 - Rating: 5)
Brian is extremely knowledgeable and went the distance getting my plumbing fixed. I’ve used him several times and trust him immensely to diagnose and repair any issue.

Review 87 (2024-11-20 - Rating: 5)
Natal’s had been servicing our home for 6 years. They are ALWAYS professional and polite. Highly recommend.

Review 88 (2024-08-08 - Rating: 5)
Excellent service. Loved that you got a picture of the tech who came to the house with your notice that they were on their way. Great service on setting up the appointment and the tech they sent was knowledgable

Review 89 (2024-10-26 - Rating: 5)
Joe was very professional and personable. He explained everything to me from the financing to the installation. I was very impressed with his presentation

Review 90 (2024-10-31 - Rating: 5)
Our hot water heater needed to be replaced,Mikee the technician was very personable and knowledgeable. Pricing is very competitive, would definitely recommend Natal’s!

Review 91 (2024-11-18 - Rating: 5)
Great experience! Water heater was installed the same day. Jill was very personable and professional.

Review 92 (2024-06-13 - Rating: 5)
Travis and Kevin were wonderful. They installed two outdoor fans, and an outdoor outlet so I can have power for my tv. They explained everything they would do, and gave me options on how things can be done; something no other company did when I was getting estimates. The work was not sloppy, and you can tell they do things right and precise. After the job was complete, they did not leave a mess. I would definitely recommended them and I currently have Natal’s programmed in my phone for future jobs!

Review 93 (2024-11-27 - Rating: 5)
Fernando did an excellent job checking my AC unit in my attic. He also discovered a lot of leaks in my duct work that’s probably costing me money. Excellent job!

Review 94 (2024-11-18 - Rating: 5)
This is the second time Jill has worked on my property & she has done a great job both times. She explained all of my options & I will be using her again soon.

Review 95 (2024-12-26 - Rating: 5)
Joe was super professional, honest and took care of all of our needs!

Review 96 (2024-02-01 - Rating: 5)
My experience was excellent! The communication was stellar—confirmed every step, they sent me a text and email and called me as to when they would arrive, sent a photo of the technician and a tracker to see where the truck was as he was heading to my home. Rodney could not have done a better job, and the estimate was both explained, then in my email box in minutes. Highly recommend!

Review 97 (2024-07-23 - Rating: 5)
They were terrific. They showed me everything, what they had done, how the tub was draining, explaining problems that limited what more they could do. I would happily have them do my plumbing every time I needed a plumber.

Review 98 (2024-09-21 - Rating: 5)
Natal’s did a great job replacing my ductwork, and the techs stuck around to make sure everything worked properly once they’d finished. Very professional, helpful, and friendly

Review 99 (2024-06-17 - Rating: 5)
Nidal was nice and professional. The company took a while to get someone to see me. My initial contact was Saturday evening and my appointment was Monday morning. I told them what the problem was, but they needed to confirm it. I was right. They wanted to charge about $970 to replace a $210 motor with an hour of labor. That was outrageous. I refused their service and Nidal very kindly didn’t charge me for coming to my home.

Review 100 (2024-11-26 - Rating: 5)
TJ was great and clearly explained the issues that needed to be addressed, services and costs associated with the service call.

Review 101 (2024-09-23 - Rating: 5)
Mikee Liuzza came and solved the problem in less than 10 minutes. He was quick, honest, and professional. I highly recommend Mikee.

Review 102 (2024-05-24 - Rating: 5)
Nidal Ibrahim is the only ac guy I will trust from now on. He has been to my house several times for A/c issues and he has been the most knowledgeable and best-customer-service-with-little-to-no-bull person I have dealt with in a long, long time!!! He is also very pet friendly, which in my veterinary technician household is very important! I cannot recommend or compliment him enough!

Review 103 (2024-11-18 - Rating: 5)
Second visit today...not natals fault but the part we were waiting on came in defective. They are expediting and working to resolve the issue in my time frame. Very helpful.Further to below, I trust Natals to take care of me and my house. Surely did that today!Awesome! I felt like I was in good and capable hands, she heard my concerns and gave me knowledgeable responses and suggestions. Maintenance service per contract.

Review 104 (2024-04-08 - Rating: 5)
Moved in to a new house and noticed big issues with dryer (room very hot, clothes not drying, and eventually smell of burning). I attempted to use a vent kit from local hardware store myself, but did not feel comfortable giving it a thorough clean that it needed. Jill from Natal’s was great- she was patient in explaining everything, efficient, and gave me tips for maintenance. The service was reasonably priced. Great that they do plumbing and electrical now!

Review 105 (2024-07-31 - Rating: 5)
Jill did a great job figuring out the problem with the leaking outdoor faucet . Then she repaired it to a much better condition. The faucet was more secure and more accessible than the previous installation.

Review 106 (2024-10-02 - Rating: 5)
Darren did a great job! He was thorough and explained what he was doing, answering all of my questions.

Review 107 (2024-11-22 - Rating: 5)
Jill was very professional..knowledgeable of her work..friendly..courteous..she is truly an asset to your company.

Review 108 (2024-11-06 - Rating: 5)
Always very pleased with the professional quality, timeliness, and communicative abilities of the business the make sure my HVAC system is running smoothly!

Review 109 (2024-06-28 - Rating: 5)
We’d been experiencing slowly heating air coming out of our a/c and had an independent tech out to analyze the issue. After 4 days of repeat service calls, we turned to Natals. They identified the real problem within 15 minutes and put us on their schedule. Even though the original schedule was a week away, they called to let us know they had an earlier opening. The techs were on time, professional, polite, and competent. I would recommend Natals to anyone struggling with a/c problems. A+

Review 110 (2024-08-26 - Rating: 5)
Travis Smith from Natal’s was awesome. He explained everything he was doing and fixed my issue. Very polite and professional.Natal’s came out the same day!!!!!

Review 111 (2024-07-30 - Rating: 5)
Scheduling is super convenient, Jill and Chris showed up on time, they were clear with my options and completed the job that we agreed to.I dont know what you could ask for!! Great service!

Review 112 (2024-06-29 - Rating: 5)
Natal’s came to the rescue after hours on a Friday evening and successfully found where our AC was leaking from. The technician was super professional and helpful in explaining everything to us including the problem and solution options. Highly recommend!

Review 113 (2024-10-31 - Rating: 4)
We were happy with the service and will be getting the video inspection. We are just hoping our problem has been repaired. Thank you

Review 114 (2024-10-29 - Rating: 5)
Very happy with the AC TEC Fernando Ramirez. He quickly diagnosis the repair required, got unit running then check out the entire system.

Review 115 (2024-11-14 - Rating: 5)
Natals is the best! They take care of us like were family! I wouldnt call anyone else.

Review 116 (2024-04-23 - Rating: 5)
Raiko at Natal’s was very helpful and knowledgeable regarding my A/C issues. He took time to make sure I understood the problem and explained my options for repair and replacement. Very happy with Raiko’s service and Natal’s business model. Easy to schedule service calls with online system - would definitely recommend.

Review 117 (2024-11-15 - Rating: 5)
Professional, clean, and extremely fast! Call Natal’s has been our go to for all plumbing needs!

Review 118 (2024-12-03 - Rating: 5)
Excellent work. on time arrival and removal of old water heater and install new 50-gallon water heater

Review 119 (2024-07-02 - Rating: 5)
TJ was thorough and profesional. He took his time even though it was his last service call of the day. We are new customers and look forward to a long Relationship with Natal’s.

Review 120 (2024-09-30 - Rating: 5)
Fernando was very efficient and knowledgeable about the system, products and process for repair. I would recommend his service to anyone looking to repair their AC unit.

Review 121 (2024-03-26 - Rating: 5)
Kerry was outstanding. He arrived on time, explained the operation of the new system, thoroughly checked everything before he left, and encouraged me to call if there were any issues.I’m glad I decided to sign a maintenance agreement with Natal’s. They are top-notch company!

Review 122 (2025-01-06 - Rating: 5)
Love the service reps at Natal. Always super friendly, knowledgeable and get the job done!

Review 123 (2024-07-01 - Rating: 5)
Nidal was our service person. He was very professional, courteous & nice. He explained things very well & we felt confident in his ability.

Review 124 (2024-07-15 - Rating: 5)
Travis has been working on our home with several projects and has always done a thorough and professional job. We recommend this firm as the have consistently done fine work.

Review 125 (2024-06-06 - Rating: 5)
Roy and his team were extremely professional - always on time and informing us of any updates on the job. Sweet kids. They got our AC fixed in no time. Would highly recommend Natal’s

Review 126 (2024-11-06 - Rating: 5)
Steven was knowledgeable and efficient.Installation was quick, Steven was easy and communication was great.

Review 127 (2024-10-15 - Rating: 5)
Joe was awesome! He explained everything really clearly and thoroughly and was transparent about what our options are.

Review 128 (2024-08-06 - Rating: 5)
TJ was very professional and friendly. He took the time to explain what he did and any maintenance that might be needed in the future.

Review 129 (2024-10-17 - Rating: 5)
Jill Richardson the plumber from Natals came today 10/17/2024 and repaired a dripping supply line valve and advised on two other plumbing problems in the house. Jill was pleasant and helpful and is welcome to come back in the future. Excellent service from Jill. My elderly mom needs to be comfortable with the people who come to her house on service calls, and Natals makes sure that its staff are good on this important point.Kevin Velasquez came today 10/15/2024 to install a new attic vent fan motor and was easy to work with and cooperative on both the initial visit and on the service call to install the new motor. He gave us a lesson on adjusting the thermostat as well. Excellent service from Kevin.Travis Smith explained what he found wrong with the attic vent fan and looked up the warranty and installation date for the motor. And he set up a repair appointment. He was on time, helpful and polite.

Review 130 (2024-08-07 - Rating: 5)
The technician was very knowledgeable and professional. Natals Air Conditioning responded very quickly and provided an earlier appointment when it was available aa promised.

Review 131 (2024-10-14 - Rating: 5)
Very professional, knowledgeable, thorough and answered all our questions. Very pleased with the service. Highly recommended Natals

Review 132 (2024-04-16 - Rating: 5)
Great customer service. They keep great records so when I called for service they were able to pull up all past work on my AC system. They scheduled same day service, which was amazing, and the service rep, Nidal, is friendly, courteous, and happy to explain what’s going on. I recommend Natal’s whenever friends ask if “I know who to call.”

Review 133 (2024-06-30 - Rating: 5)
Natals came out on a late Saturday afternoon to repair our a/c unit. Fast, friendly, efficient. We were cooling again in no time. I highly recommend Natals!

Review 134 (2021-10-26 - Rating: 5)
Natales HVAC services recently installed a new A/C and heating system at my house, after the old system finally gave out. They were always in good contact with me via phone and email, and everything seemed to go really smooth. Patrick and his team even lent us a portable A/C unit and set it up to make the downtime more bearable, especially for the kids.Mr. Joe and his team of installation specialists did an outstanding job and they even went over every detail with me before, during, and after the job. A few times my dog ran out the front door, and they ran down the street after him to get him back. They were stand-up guys and treated us well.They offer unbeatable financing and different equipment options at different price levels. This was a full inside and outside job, and they brought us up to code and provided us with a great system that blows cold and should last for a long time.

Review 135 (2024-05-08 - Rating: 5)
After shopping around for an under sink water filtration system we found Call Natal’s. They made the whole process simple and convenient for us. Randal was friendly and knowledgeable in finding the right water system for our household. And installation was fast and easy. We are very satisfied with our decision to use Call Natal’s.

Review 136 (2024-07-24 - Rating: 5)
Rodney was very professional in listening to me and solving the problem I want him to performed. His estimate was very refreshing to see his how complete and through it was to read.

Review 137 (2024-03-11 - Rating: 5)
Ronnie was wonderful. He was punctual and very knowledgeable regarding our transitioning to a tankless water heater. He even had a follow up call with us to make sure we understood everything and to answer any follow up questions. I would definitely recommend him and Natal’s for any plumbing/AC services you need.

Review 138 (2024-10-04 - Rating: 5)
(TWO UPDATES BELOW)When I called Natals, I wasn’t sure they’d be able to help because I was having trouble with a mini split, which some AC companies don’t service. Also, I’d purchased the system elsewhere and had it installed by my own licensed electrician, and I know that some companies won’t service anything they didn’t sell or install.The rep who took my call understood the situation, assured me that Natal’s could service it, and told me how much the inspection/diagnostic would cost. The company texted and called to confirm the appointment, and they even called to let me know that an earlier slot had opened up, which I happily took advantage of.When he arrived, the technician was clearly very familiar with systems like mine. I told him about the problems I’d been having, and between that information and his own inspection, he soon arrived at a solution. What had stumped my own electrician for nearly a week, this guy figured out in about 30 minutes.I will absolutely be using Natal’s again.UPDATE #1: About six months after the last visit, I had to call Natals again. Same technician came out -- Nidal -- and after I explained the problem, he went very methodically through the full list of potential causes. He was very thorough and rigorous in his approach and was clearly determined to fix my system.After a little trial and error, he zeroed in on the problem and resolved it. Throughout, he was transparent about what he was doing and about pricing.In cases like this, where an AC system is on the fritz, the repair process can be frustrating, but Nidal made it simple and straightforward -- about as painless as it couldve been. I highly recommend Natals.UPDATE #2: A year has passed since Natals fixed the minisplit improperly installed by another provider. A few weeks ago, I hired them to install another two-head minisplit, and in the middle of all that, I had to have my gas lines redone for unrelated reasons. I hired Natals for that, too.On both jobs, Natals was super professional, communicative, and clearly dedicated to seeing the job through. Even when dealing with the inspection process -- which can be beyond challenging -- Natals stayed focused and got the job done. I think Im a lifetime fan.

Review 139 (2024-12-17 - Rating: 5)
Mikee excellent. Did great work and was very informative. 10/10 would recommend.

Review 140 (2024-01-31 - Rating: 5)
We’ve had great experiences so far with Natal’s service. They’ve been responsive when we needed service calls and our new AC system has been humming along nicely. I’ve had people raise an eyebrow when I’ve mentioned the cost… yes, it’s higher than trying to get some random technician or “I have a guy…”, but the transparency/organization and level of service are worth it. I don’t have to worry that I’m going to get jerked around only to find out I get the “tail light warranty”. Seriously, before Natal’s, I had a contractor tell me this (warranty lasts as long as you can see my tail lights). Never again, Natal’s 4 life.UPDATE: Didnt expect to be back here so soon, but our water heater gave up the ghost. Once again, Natals was quick and efficient. We were back up within a couple days.

Review 141 (2024-07-18 - Rating: 5)
They were thorough and informative. The technician went the extra mile to get my system operating again. I recommend them highly.

Review 142 (2024-09-04 - Rating: 5)
Everyone was very professional and courteous! They came out quickly and fix my issue with my AC. I am grateful for their service!!

Review 143 (2025-01-06 - Rating: 5)
Knowledgeable and professional staff. I highly recommend Natal’s!

Review 144 (2024-02-01 - Rating: 5)
Nidal at Call Natal’s quickly serviced our house and did excellent work. He was super friendly and informative the whole time. We will be happy to call them again when we have issues that need fixing.

Review 145 (2024-11-01 - Rating: 5)
Brian was great - very knowledgeable and professional.Great job! Came quickly and worked quickly!

Review 146 (2024-05-29 - Rating: 5)
Mr TJ was here today and -despite the heat - was as courteous, professional, and helpful as always. Everyone at Natal’s is always super-helpful, patiently explaining what the issues are (if there are any), and trying their best in taking really good care of us.

Review 147 (2024-12-21 - Rating: 5)
Very responsive to my emergency and Im glad to have a service contract in place now.

Review 148 (2024-04-02 - Rating: 5)
Raiko was so quick and helpful with us during his visit. Jeanette (works the phones) was extremely patient and kind in explaining to me the different plans that were available for us to choose from, and recommending the best fit for our situation. We were happy to sign up for the membership that will now monitor our plumbing, HVAC, and electric twice a year.

Review 149 (2024-09-16 - Rating: 5)
Everything about this company is great. They are technically excellent and give you a fair price. They are also a pleasure to work with.

Review 150 (2024-12-18 - Rating: 5)
Very professional and fast. Jill was excellent. Highly recommend.

Review 151 (2024-05-29 - Rating: 5)
I would like to applaud Natals for the exceptional customer service of all its service people - we have had plumbers, HVAC technicians and Generator techs all to our home through Natals and we are always so impressed with their professionalism and kindness. We had Natals perform a complete renovation of all three of our HVAC systems and installed a Generator and mini-split and we couldnt be happier with the quality of the service provided by their technicians. Thanks for always being there!!!

Review 152 (2024-08-07 - Rating: 5)
Logan Provided great information, was fast and courteous and he put together our quote for a full replacement of AC and Furnace.

Review 153 (2024-05-02 - Rating: 5)
Recently had a 7.5 ton commercial unit installed in my shop. On day one there were 6-7 people here getting after it. The whole crew did great and they were a fun group. The job took a little longer than expected and there were a couple of long days, but Aaron who was the lead, handled it like a rock star. His skill set, knowledge, professionalism, and work ethic were outstanding.

Review 154 (2024-08-15 - Rating: 5)
Mikie is professional, knowledgeable and personable. He worked to resolve my issues quickly and efficiently.

Review 155 (2024-06-18 - Rating: 5)
New construction job, guys did a great job, very professional! Special thanks to Mike and Roy and everyone else!

Review 156 (2024-03-04 - Rating: 5)
Michael and the entire install team were just amazing. Extremely polite and very professional. They cleaned up every day and when the job was done explained how everything worked. They even brought the mail in!! Very impressed with Call Natal’s and their team!

Review 157 (2024-06-19 - Rating: 5)
Aaron and his team were great!They were professional, efficient, and kind.We’re happy to be apart of the Natal’s family!

Review 158 (2023-07-16 - Rating: 5)
My service technician came out on a Sunday evening in the rain and fixed my A/C.He was extremely professional and courteous. It was a long hot July day before I found Natal’s to help me.

Review 159 (2024-04-30 - Rating: 5)
It was a very positive experience considering how stressful purchasing a new HVAC is as a whole. The prices were far better than other companies in town and the staff is trustworthy, very kind and helpful. I highly recommend Natal’s and I have to all of my neighbors so far!

Review 160 (2024-04-20 - Rating: 5)
TJ is probably the best HVAC technician who has ever provided service at our property. He is extremely thorough, gives a complete explanation of repairs and recommendations to keep systems well maintained. Very professional and a great person to work with.

Review 161 (2024-06-06 - Rating: 5)
Our first service from Natal’s and it was outstanding! TJ, our technician was timely, courteous and thorough - and made us feel he/Natal’s appreciated our business. So glad I found these guys!

Review 162 (2024-07-18 - Rating: 5)
This was my first experience with this new company since they acquired Lenny’s plumbing. I’m so happy to see that the excellent service continues on.

Review 163 (2024-04-11 - Rating: 5)
Weve had an absolutely great experience with Natals. Rodney, the plumber, was very nice and great at answering all our questions. The electrician that can the day before & the HVAC technician that came with Rodney today, were also super efficient and nice. We are very happy with our new tankless water heater & glad to have the bathroom vents properly connect to the outside.

Review 164 (2024-12-16 - Rating: 5)
Did a great job. He is very pleasant and helpful.

Review 165 (2024-02-16 - Rating: 5)
Excellent customer service from dispatchers to techs. Upfront fair rates. We’ve used for service for our VERY OLD (1989 & 1999) AC units and now replacing them. The process has been very easy! …just what someone needs when committing to a large purchase.

Review 166 (2024-05-15 - Rating: 5)
Nadal is always the best and I always have a great experience with him. Natal’s should be very proud of how he represents the company. Keep up the excellent service.

Review 167 (2024-06-19 - Rating: 5)
My technition Rodney.Explained everything to me an my husband very clear an made a lot of sense.He was very helpful .We feel we can trust him to the job..Awesome . Everyone in the office I talked to was very nice.Thank you very much.

Review 168 (2024-08-13 - Rating: 5)
NATAL’S is super responsive and the representatives are very knowledged and friendly. They work hard to get to to root of the problem to solve your issues.

Review 169 (2024-12-30 - Rating: 5)
They were able to get my AC working in one visit. They have electricians. The guy did the work quickly. Im so glad to get this work done. They send a picture of the person coming to do the work.

Review 170 (2024-12-17 - Rating: 5)
Old school professionals, clean cut , unform, respectable, and strictly business. No nonsense, fast and professional work.

Review 171 (2024-12-11 - Rating: 5)
Raiko identified and repaired the issue, which is exactly what was needed! Always great service from Natals.

Review 172 (2024-10-15 - Rating: 5)
Knowledgeable, friendly, efficient, good communicator. Shared with us what we needed to know in a way we could understand.

Review 173 (2024-10-18 - Rating: 5)
Brian came to my home today. He was on time and very professional. My plumbing issue was taken care in a short amount of time. Thank you!

Review 174 (2024-06-29 - Rating: 5)
Natal’s has the best service for HVAC. My technician today was Raiko who did the spring checkup. He was right on time, polite and very knowledgeable. He took his time and really checked out the entire system and he cleaned it. He explained everything to me in detail. I could not ask for better service!

Review 175 (2024-01-20 - Rating: 5)
Our technician today was extremely professional and helpful. He quickly discovered why my heat was not working. He then took the time to show me the part that was no longer good and explain everything to me in detail. I highly recommend Natal’s air conditioning for all of your needs.

Review 176 (2024-12-03 - Rating: 5)
Workmen were excellent .Very courteous .Kept me informed of work being done .They are an asset to their company Natal’s.

Review 177 (2024-12-14 - Rating: 5)
Great experience, high touch level of service. Knowledgeable and thoughtful professionals.

Review 178 (2024-06-20 - Rating: 5)
Jill was great, I highly recommend her!! She got right to work and fixed the problem. Grateful to have the AC’s draining properly again.

Review 179 (2024-10-18 - Rating: 5)
Excellent service, prompt, efficient and very professional. I will definitely use them again

Review 180 (2024-10-11 - Rating: 5)
Scheduling was easy. Jill was knowledgeable , efficient and took care of our drain problem.

Review 181 (2024-08-15 - Rating: 5)
Very courteous, professional and knowledgeable. In and out, got a quote that same day! Would highly recommend.

Review 182 (2024-10-16 - Rating: 5)
Fernando was very kind and professional. He did an Outstanding job!

Review 183 (2024-05-01 - Rating: 5)
Very professional, and very kind!The company we were working with before couldn’t figure out the problem they had created. Nidal on the other hand figured it out in two minutes! Safe to say we’re switching services to Natals.

Review 184 (2024-11-22 - Rating: 5)
Excellent Service,great response time, and awesome recommendations. I will be using them for future repairs...

Review 185 (2024-07-28 - Rating: 5)
The technician arrived when he said he would and performed an in-depth inspection of the unit. He answered all of our questions. I would call for future repairs or service of my HVAC.

Review 186 (2024-06-27 - Rating: 5)
They were very professional, communicated well, and did a great job. Will be recommending them to my friends and using them in the future.

Review 187 (2025-01-03 - Rating: 5)
Excellent interpersonal skills, and was very knowledgeable in reference to explaining the issues.Rceiko showed up ready to work. He did his assessment then explained his findings in detail along with pictures.

Review 188 (2024-03-08 - Rating: 5)
They scheduled an appointment quickly and were able to get the part I needed the next day. I especially appreciated that they sent an email with my technician’s info and photo in advance. The technician explained the different options and answered all my questions. My AC works again.

Review 189 (2024-11-12 - Rating: 5)
Very professional. Explains process well (and in non-jargon-y terms!). Very thorough!

Review 190 (2024-05-31 - Rating: 5)
The job was outrageously priced, for a $50 part Natals wanted to charge me $200 + $400+ to do the job. And thats with the 20% discount. A simply changing of a bathtub water faucet set. Dissatisfied 😖

Review 191 (2024-08-22 - Rating: 5)
Nadal was his usual professional and likable self. He found the problem almost immediately after our discussion….a very good analyst! Thank you Nadal and Natal’s