Rooter 9-1-1 Plumbing Repair & Drain Service

Located in New orleans, Louisiana

Address: 3017 Music St, New Orleans, LA 70122, United States

Phone: +1 504-383-9751

Rating: 4.7

Services

Repair services
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Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-02-26 - Rating: 5)
Great experience with this company. Chris came out & he was very quick and nice. He was very knowledgable and explained everything so that I could understand everything going on. Will definitely be calling them again if I have other plumbing needs & will definitely be recommending them to others.

Review 2 (2023-12-16 - Rating: 5)
I called this company, spoke with a tech and explained my issues. Someone came to my home and did my repairs in the rain. I am very pleased with the services and the prices. I will definitely use them again. If you have a bad or good experience take time to do reviews, it’s helpful more than you know.

Review 3 (2023-06-30 - Rating: 5)
Rooter 911 is an approved vendor through my Home Warranty. So when I filed a claim with my home warranty for a leak under my kitchen sink, Rooter 911 was assigned. The gentleman working for the company called me the morning of my appointment to ensure I was at home and also to confirm what the problems were that I was having. When he arrived he looked at the problem under my kitchen sink and fixed the problem. He had all the supplies needed to complete the job, and he was finished with installation of the new trash disposal and had cleaned up the area within 15 minutes. I highly recommend Rooter 911 for your plumbing needs.

Review 4 (2022-03-28 - Rating: 5)
I called at approximately 11:00 AM on a Friday and by 5:00 PM they were at my home. Chris, the technician, explained everything to me in detail, gave me a quote for the cost, and would have replaced it the same day but for the plumbing supply company had closed. He assured me he would pick up my water heater on Monday morning and would be here for 10:00 AM. He was prompt and called first before coming. He got here at approximately 10:20 AM and was done before noon. I would recommend them highly and I would definitely use them again

Review 5 (2023-02-12 - Rating: 5)
Chris was fast and efficient on a rainy and cold Saturday. He answered the first call after two other local businesses didn’t respond. Replaced my mom’s leaking hose bib without problem. Price was steep, but to be expected. Much appreciated.

Review 6 (2021-08-23 - Rating: 5)
In one 15-minute visit, Chris did what a previous plumber was too lazy and impatient to do in two visits. He didn’t even require me to jump through a bunch of hoops like the previous plumber did either.Chris quickly diagnosed the issue in less than 60 seconds and completely fixed the problem within minutes. He actually knew what he was doing and didn’t waste time getting it done. Chris cleared whatever was causing the drain to back up and tightened the p-trap. This brother made it look too easy.Next time I have a plumbing issue, I’m asking my home warranty company for Rooter 9-1-1 Plumbing Repair & Drain Service by name. And y’all can send Chris again because the dude was thorough.

Review 7 (2022-02-01 - Rating: 5)
I googled and this was the first company that popped up.Chris was at my house within an hour and a half. I was given a window of 11-1 and at 11:15 they arrived.Chris was knowledgeable and helpful. He made sure to review the issue. And after service, he made sure the issue didn’t persist before leaving. Was great experience and will definitely recommend them.

Review 8 (2022-12-25 - Rating: 5)
Christmas Day! Yes, on Christmas Day, these guys answered on the 2nd ring, responded fast and were here within 2 hours of our call. Took them less than 5 mins to identify the problem and get to work. Chris was in and out in under an hour and we were back to getting ready for Christmas. And super thankful they didn’t break the bank. Highly recommend for any plumbing help you need.

Review 9 (2023-04-18 - Rating: 5)
My home warranty company hired Rooter 9-1-1 to repair my garage disposal. Chris was very professional and efficient. Would highly recommend.

Review 10 (2022-03-09 - Rating: 5)
Its not often you find quality workers in St. John Parish that takes pride in their work. I found one today with Rooter 9-1-1. Chris Cenac did an amazing job. I will be recommending this company to anyone with plumbing needs. Prices are reasonable and he did a good job explaining everything that he had to do to get the job done.

Review 11 (2022-08-08 - Rating: 5)
Chris was very professional and took care of my repair same day. I highly recommend using this company for any plumbing needs. Thank you Chris for the excellent service!

Review 12 (2021-10-23 - Rating: 5)
This company was called because the plumber from another company botched the job. I was told by the plumber I called out first that the leak in my shower was caused by a bad cartridge. He replaced the cartridge and then called me in the bathroom. He had wrapped the cartridge in a towel to let the water run down in the tub. He said that the valve was the problem and that it was leaking. He needed to go in the wall and replace it but he couldnt do it that day. Long story short, I called this company to fix it. I was told that the valve was cracked because the 1st plumber put too much pressure. They came out and fixed the problem right away.If you want good quality work, dont waste time and money, call Rooter 911!

Review 13 (2020-05-11 - Rating: 5)
Not gonna lie, we called and thought this was roto-rooter. Chris came and fixed our plumbing problem quickly and he was very pleasant to talk to. They dont charge an exorbitant amount of money for the job either. High Recommend.

Review 14 (2023-12-30 - Rating: 5)
Chris has been amazing, extremely helpful and professional- will highly recommend any and everyone to use his in the future.

Review 15 (2022-09-15 - Rating: 5)
Rooter 9-1-1 was recommended by my warranty company(Choice Home). Chris was professional and efficient. Would recommend services.

Review 16 (2022-01-17 - Rating: 5)
Dan Helms did an amazing job repairing my toilet. He was extremely professional, helpful and fast! We will definitely use you guys again. Thank you!!!

Review 17 (2023-11-28 - Rating: 5)
Tech did a phenomenal job, explained what can and cannot go down and drain and rectified my issue within 15-20 minutes!

Review 18 (2021-10-25 - Rating: 5)
Chris was very professional, responsible and reliable. He was honest in his diagnosis and did an excellent job in the correction and repair.

Review 19 (2023-04-20 - Rating: 5)
They showed up on time and fixed my plumbing issue every quickly! Will definitely use them again!

Review 20 (2023-08-22 - Rating: 5)
This man knows his business!I am so happy to call him my plumber!The very best of the best!!

Review 21 (2021-12-27 - Rating: 5)
The service was quick and professional. He was on time, very knowledgeable, and helpful. I would definitely use the company again.

Review 22 (2022-09-15 - Rating: 5)
Technician did a great job in a timely manner, very professional. Fixed my issue in under 10 mins.

Review 23 (2022-01-06 - Rating: 5)
Chris was professional and delivered excellent service. I will use Rooter 9-1-1 any time I need a plumber.

Review 24 (2022-01-11 - Rating: 5)
I really appreciate the fast response. Chris was friendly, fast and very professional. I would definitely call them again!

Review 25 (2021-11-05 - Rating: 5)
Mr Chris was very helpful, courteous, professional and impressed me so much with loyalty and down home charity.

Review 26 (2022-12-08 - Rating: 5)
Chris was professional and did a great job in repairing my toilet. Thank you

Review 27 (2022-07-27 - Rating: 5)
I will definitely use this company again Mr. Chris did a excellent job!!!!

Review 28 (2022-07-28 - Rating: 5)
Technician was very professional, knowledgeable, on time, went straight to the problem and took care of it immediately, very polite and concerned about your problem.

Review 29 (2023-10-21 - Rating: 4)
The technician was very good and did a good job. However, It took many phone calls to get the technician out to the house. It was pushed back 3 times before anybody came out.

Review 30 (2022-08-26 - Rating: 5)
Some things are too important to take a chance on trying to fix it yourself. I consider plumbing one of these things. Chris is a professional guy who knows his business. He is quick with diagnostics and resolutions. He is also a very nice man! If something isnt just right he stays with it until it is well done. Thank you Chris!

Review 31 (2022-09-06 - Rating: 5)
Chris was pleasant and shower unclogged quickly. Thanks for your help.

Review 32 (2021-12-27 - Rating: 5)
Chris arrived and immediately fixed issue . Very professional.

Review 33 (2023-07-19 - Rating: 5)
Excellent 5 starts ! Extremely fast prompt and cleared drains lightning fast!

Review 34 (2022-06-28 - Rating: 5)
Once again Bartholomew was great!! Very informative about everything he did!! He took care of the problem in a great amount of time!! I highly recommend him!! As long as he is working for the company I will continue to use their services!! Thanks again for great service Bart!!

Review 35 (2023-04-25 - Rating: 4)
The Technican was professional and addressed my problem. .

Review 36 (2022-09-18 - Rating: 5)
My husband died on Thursday and I started my day with sewage in both bathrooms tub and floors flooded. I called about 11am on Sunday and they were here within 3 hours fixedx my problem with reasonable price . My new heroes. Mr. Chris was awesome.

Review 37 (2022-05-06 - Rating: 5)
One time did the work very good and respectful

Review 38 (2021-10-12 - Rating: 5)
The technician was on time. He explained what he was going to be doing. He asked questions ti ensure what my original issue was it. I would definitely recommend this company.

Review 39 (2022-08-25 - Rating: 5)
Chris was friendly, professional and prompt in his repair of the toilet. He knew the problem right away and how to fix it. Very satisfied.