Comfort Engineered Systems

Located in New orleans, Louisiana

Address: 1401 Distributors Row # H, New Orleans, LA 70123, United States

Phone: +1 504-602-6648

Rating: 4.6

Services

Online estimates
On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-26 - Rating: 5)
After shopping around for a whole home generator I landed upon Comfort engineered systems. I have had bad luck and good luck with people doing work for my home through the years as Im sure most home owners have. I have to say I think this is the best company I have chosen to do work on my home through the years. I would highly recomend this company to anyone that is considering to chose them for any type of home repair that encompasses their expertise. Every single person who came to work at my home was professional and curtious. There is no sub-contracting with this company. It is all in house. When you hire them you get them. Home run!!!

Review 2 (2024-08-20 - Rating: 5)
The crew installing my new Generac generator were terrific. Highly professional, timely, courteous, and thorough. A shout-out especially to Dave who showed me how the equipment works and patiently answered questions.

Review 3 (2024-12-20 - Rating: 5)
I love this company. They designed the most state of the art air conditioning system for our 4700 sf home in Gulf Shores AL where heat and humidity are huge issues. Because they are based in New Orleans I had not been using them for annual routine maintenance. The local company I used was Climatemp. When I discovered I had a serious problem, I called Comfort E S in New Orleans. They sent out a 2 man crew from New Orleans led by Tuann. OMG! I couldn’t believe what he showed me when he opened up the outside units. Even though the local company had been here twice this year to do the “Maintenance Agreement” visits, the units were filthy. Spider webs, leaves, dirt and dust were in all places they shouldn’t have been. I was appalled. Tuan was really into all the little details. He showed me everything he did before he put it all back together. I give Tuann and Comfort Engineered Systems five stars. They are the best.

Review 4 (2024-06-03 - Rating: 5)
The purchase and installation of my whole house generator was seamless. The installation was very neat and professional. The team was polite and respectful of my landscaping as well. In addition, working with Ed on the purchase was very good - all my questions were answered timely and thoroughly. Great job by this team.

Review 5 (2024-03-19 - Rating: 5)
An amazing experience. I received an in-person consultation with Mr. Perez, who was patient, knowledgeable, and transparent about the cost associated with my energy needs. My generator was installed in 2 visits (less than a month from purchase). The first visit was preparation work (pouring the concrete, setting up the natural gas line, transfer box, and wiring). The second visit was the delivery and installation of the generator itself.

Review 6 (2024-03-22 - Rating: 5)
Every aspect was flawless. The technicians were great. They left my house neater and cleaner than before! I would not hesitate to recommend Comfort Engineered Systems to anyone. Thanks for a job well done!

Review 7 (2023-09-15 - Rating: 5)
Contacted Comfort Engineered Systems Inc, for my air condition and heat replacement. Mr. Edward Perez came out to measure and talk about our options. We made our choice and gave him the job. His crew was very punctual and professional, and did a great job. I would not hesitate to recommend this company to my family or friends very satisfied.

Review 8 (2023-08-21 - Rating: 5)
We had a great experience with comfort engineering starting with Ed who planned out the generator and with the professional installation crew! Quick installation looks fantastic! Don’t hesitate to buy your whole house generator from this company!

Review 9 (2024-05-09 - Rating: 5)
My A/C needs were met with transparency on pricing and workmanship. My technician was reliable and exhibited a high level of integrity and communication. I would definitely recommend this company.

Review 10 (2023-08-25 - Rating: 5)
I received great service from Comfort Engineered. They installed a Generac 24kw whole house generator. The technician, Thomas, was very knowledgeable and helpful. He explained all the operations and functions of the generator. He also helped me set up WiFi monitoring. Now I have peace of mind and I am happy to know there will be no more power outages. Thank you Comfort Engineered!

Review 11 (2024-04-02 - Rating: 5)
Very impressed and happy with the removal of my old system and install of new equipment. Very clean and professionally done. That alone made me very happy and impressed with this company. Looking forward to my experience with new system.

Review 12 (2021-05-26 - Rating: 5)
Went into Comfort Engineered and was put a ease with there quality & professionalism of their operation. Although I’m just getting started with them, they seem to have good qualities to their business of servicing my Generac generator for my home. Unlike the big chain store Lowe’s who botched up the job of installing my in home generator, I mean it was a horrible experience. If I had to do it over I wouldn’t hesitate to use Comfort Engineered. Just had another good experience with Comfort Engineered 05/26/21. There tech Preston came out and tried to get mobile link set up but we had some other issues to figure out .He gave me some good info on my generator and didn’t rush or get frustrated with the situation. Thanks for the personal experience again! GOOD PEOPLE!!!!

Review 13 (2023-08-31 - Rating: 5)
I had originally called Ready Power they came out at least 4 times and billed me each time they came even though I was covered under warranty from Generac. Ready Power never resolved or fixed any issues. I was frustrated and called Generac back and they gave me y’all’s phone number. I have shared your number to everyone I talk to about generators. Your staff was 10000% more knowledgeable and helpful then the other guys

Review 14 (2023-08-25 - Rating: 5)
I had the pleasure to deal with Mr. Edward Perez.He was patient, knowledgeable and just wonderful to be with. Im a business owner and its impossible to find great people. Its professionals like Ed that give companies their good name and reputation. Great picker Generac!

Review 15 (2023-11-18 - Rating: 5)
This is the best company I have ever worked with, Chase took such good care of all my electrical work! I highly recommend this company if you want to invest in a generac whole house generator!!

Review 16 (2022-06-27 - Rating: 5)
We hired Comfort Engineered Systems to purchase and install a whole home Generac generator. We met with Ed, the owner of the company, and were informed from the beginning that wait for a generator was about 6 months due to this new Covid world we live in, where there is a shortage of so many products. Ed personally kept us informed on the progress of the order and actually delivered the generator ahead of the original estimated timeframe. Once received, the generator was installed very quickly. A very professional team poured a concrete slab to host the generator and the next day they returned to set up the generator and and run a gas line through out attic to connect the generator. The generator was beautifully installed. All of the electrical and gas lines that were mounted on the exterior of our house were done very nicely and the installation team was extremely professional and great with communication and instruction of how to use the generator and maintain the generator. Having had 3 power outages since the installation, we are very happy we made this purchase. Ed and his team did such a great job, we have hired them to replace our HVAC system. As with the generator, there have been delays as they wait to receive all of the equipment we need, but the communication has been great and we look forward to our new spray foamed attic and A/C system! Ed personally and meticulously measured the interior of our house and even the thickness of the windows. He input the data into some fancy program and we got over 20 pages of data that said we could downgrade to a 3 ton unit, from a 5 ton unit with the addition of the spray foam. Ed really designed our system specifically to address problems we have cooling parts of our house with the current system we have. I received quotes from two other companies to replace the HVAC system and both did not spend more than 20 minutes at my house before putting together a quote. One company didnt even go into the attic to see what we have! The time and attention to detail we received from Comfort Engineered Systems far surpasses what we expected and received from the other two quotes. While the delays associated with Covid are frustrating when buying so many products these days, I am very optimistic that our project will be completed soon. I cant say enough about the quality and professionalism we receive from Comfort Engineered Systems! We were referred to them by 3 neighbors who are all very happy customers.

Review 17 (2018-04-06 - Rating: 5)
We recently moved into a new home and Comfort had installed the A/C unit so we decided to give them the opportunity to continue supporting our system. I cannot say enough good things about them. They come quickly and the people they send are consistently knowledgeable and polite. We encountered one issue that was a fairly difficult problem - they continued to work on it over multiple days and kept up great communication on what was happening. We are currently considering getting a home generator from them. I highly recommend them.

Review 18 (2023-02-26 - Rating: 5)
Tuan is super thorough, polite, clean and quiet. He was truly amazing and I want to give him top ratings for customer service. I have had this system routinely serviced every single year and he is the only one who took everything apart, cleaned it all, and showed me before and after photos. His work went way beyond simply changing the filter as others did in years past.

Review 19 (2020-12-03 - Rating: 5)
Update: Although my original review was primarily based on frustration due to lack of communication, I would like to say that my generator was finally installed this week and the crew that did the installation was phenomenal! It took them 3 1/2 days because it was a complicated install, they were at my house no later than 8:00 each day and worked all day to get the generator installed. They had to dig up my garden to run the gas line and they put everything back the way it was (to the extent that they could). Im very pleased with the install so I thought it was only fair to update my rating!I ordered my generator in mid June, put down a & 7k deposit and still do not have a generator. I have to call every week to check on the status, I’ve NEVER received a call from them over the course of 3 1/2 months even though I was told they would check in with me weekly. Every time I call they say they’re expecting a shipment by a certain date and the date keeps getting pushed back. My original installation date was suppose to be mid August, then early September, then late September...early October, mid October then late October. I was told the delay is due to COVID which I can understand but I called two other generator places yesterday, both said they have the generator I want in stock.

Review 20 (2024-06-05 - Rating: 5)
Great people to work with. Chase is great for servicing generators - I trust him with mine.

Review 21 (2024-04-02 - Rating: 5)
After a year with my home generator Ive had zero issues. Techs have always been great and very professional.

Review 22 (2023-02-24 - Rating: 4)
The installment of the Generac generator was done professionally at a speedy time. The crew was knowledgeable and polite in demonstrating the ease of use of my generator. Thanks Comfort Engineering for your service!

Review 23 (2020-01-14 - Rating: 4)
The installation team was professional, knowledge and so very kind. I would recommend them in a heartbeat. Their explanation of the generator and its components was thorough and clear. I have great confidence in Comfort Engineered System and their team. Great job, guys. Thanks.

Review 24 (2021-02-28 - Rating: 5)
The team that came out to my house to install a Generac Whole House Generator was very professional. They did a great job with the installation and cleanup. They were very good at explaining what they did and how each of the items that they installed worked. It was a great experience.

Review 25 (2018-10-28 - Rating: 5)
Sales representative came to my home performed a site inspection. Provided a quote and financing on the spot. I was given an installation time frame. Installers arrived as promised and completed the installation in 2 days. Included pouring a foundation and complete walk through and Maintance schedule. Explained everything in detail. Connected the generator to my WiFi and setup the app on my phone. Quality product and Professional service. Highly recommend Comfort Engineered System for your standby generator needs.

Review 26 (2019-12-04 - Rating: 5)
I was given very realistic estimates of work that needed to be done on the generator. Employee showed up on time and worked efficiently and got our generator back in great working order. Final price was $400 less than the estimate, so we were very pleased with the price!

Review 27 (2020-09-04 - Rating: 5)
I was very pleased with the work of William Marshall! No BS. Clearly explained the problem. Very efficient worker. Taking action to replace expected failing part, but got the unit working in the meantime. Wish I had discovered Comfort Engineering before this.Came out and installed the stepper motor. Took the time to go over many pointers about the Generator. Very pleased

Review 28 (2022-11-17 - Rating: 5)
CES installed a full-building generator at my veterinary hospital several years ago and has kept the hospital fully functional through storms and hurricanes such that we have had basically zero downtime. They were prompt in servicing the generator to keep it running smoothly when it needed maintenance after operating continuously 24/7 for days after Hurricane Ida.

Review 29 (2018-03-18 - Rating: 5)
Comfort Engineering did a fantastic job of installing my backup generator. In a little more than 4 hrs the installation was completed and everything was working to purification. Great job, great experience. Thanks.

Review 30 (2017-10-04 - Rating: 5)
We interviewed three companies when we decided to purchase a Generac whole house generator. None of the others came close to Comfort Engineered Systems (CES) in any number of ways, from the super guy, John John McMenamin, who called on us and explained not only the system itself but Comfort Engineerings manner of installation and service after installation. John even called and visited our home after the contract was signed, the system was in the process of being installed and after installation was completed. They have monitored our system for over a year now and recently, when I was notified by Generac that routine maintenance was required (a battery check), CES sent out a man to do the required maintenance, as they, too, monitor our generator and receive messages from both the generator itself but also from Generac. And the CES man who installed our generator did an outstanding job -- he minimized the pipework on the side of our house and below the edges of our deck on the way to the unit in the backyard as if he was working on his own home. It was the neatest installation you could imagine. We were also impressed by the relationship CES has with Generac, as the company is one of their premier installers. Were more than pleased with not only CES but our Generac system and we highly recommend both companies.

Review 31 (2021-07-28 - Rating: 4)
The installation team was amazing. Super hard-working guys who worked all day in 90+ degree heat. Would have been 5 stars if not for poor communications from sales agent.

Review 32 (2020-11-02 - Rating: 5)
Great service. Install was completed in the exact time frame provided. The technicians were extremly professional and polite. Took the time to explain the equipment and made themselves avaible on my schedule. Strongly recommend this company.

Review 33 (2020-09-11 - Rating: 4)
Installed generator. Dave & Bill were excellent,and the installation was completed in two days!They were very courteous and cleaned up the installation site and removed all the trash

Review 34 (2018-03-10 - Rating: 5)
This company is top notch! They deliver on what they say and when they say. They are great on after sale service. I wouldnt hesitate to recommend them for sales, installation and service. Its comforting to know they are there should you need them.

Review 35 (2019-01-03 - Rating: 5)
Comfort Engineered system crew were excellent at installation and operating our stand by generator the crew were very helpful and explained everythingAlso setup wi-fi and answered any question I had I give 5 stars across the boardAlso I was there for the entire installation processGreat job

Review 36 (2020-06-02 - Rating: 5)
Comfort provided me with a competitive quote and installed the generator ahead of the estimated date. Generator was just installed today so I am unable to provide feedback on the unit at this time.

Review 37 (2019-11-13 - Rating: 5)
Taylor was informed and explained every step to insure I understood what he was doing. He was careful to not spill any fluids and cleaned up the area. Very professional young man.

Review 38 (2021-04-02 - Rating: 5)
Installed a Whole house Generac generator, love it! The service is excellent! The maintenance is on time and professional! Highly recommend!!! 5 stars!!!!

Review 39 (2019-03-14 - Rating: 5)
I love Comfort Engineered Systems! Filled with wonderful staff and amazing service. I would recommend them to anyone needing one of their services done.

Review 40 (2021-01-11 - Rating: 5)
Generator annual service. Taylor, the technician who performed the service was on time, polite and fully explained what he did and how to pay the invoice.

Review 41 (2023-09-10 - Rating: 5)
Comfort Engineering always answers the phone and returns calls. They are very willing to take the time to solve an issue

Review 42 (2021-04-08 - Rating: 5)
Very Professional and courteous. The entire team was amazing. Cant say enough about how esthetic we are to have our generator and it so pretty.

Review 43 (2024-09-07 - Rating: 5)
Excellent sales, installation and service!

Review 44 (2021-07-28 - Rating: 5)
Installed my generator. I found all in the installation professional, knowledgeable, helpful and polite. I accidently uninstall the emails.

Review 45 (2020-04-18 - Rating: 5)
Everyone in the company was wonderful especially the guys doing the installation, Dave and Bill. We can highly recommend this company!

Review 46 (2021-01-08 - Rating: 5)
Installl Generac Full House Generator. Very pleased with all the workers involved in the installation.

Review 47 (2018-07-13 - Rating: 5)
The technician, Bill, was very professional and competent. He came exactly at the scheduled time. Thanks!

Review 48 (2021-01-25 - Rating: 4)
Comfort Engineered does great work. They’ve installed 2 generators fo be.

Review 49 (2023-09-21 - Rating: 5)
The technicians were very professional and knowledgeable. They arrived on time with all the material they needed to complete the work. They went over the Generic generator and transfer switch in detail. They performed a function test and went over the interactions of the system and home. I highly recommend this company for your generator needs.

Review 50 (2020-06-03 - Rating: 5)
CES has always provided the best professional and quality service for me for over 10 years.

Review 51 (2019-07-31 - Rating: 5)
Your technician was courteous, knowledgeable and efficient. I highly recommend him.Michael

Review 52 (2022-09-01 - Rating: 5)
Comfort Engineered Systems turned a bad situation of losing AC in the dead of Summer into a relatively painless situation . When approached with the task of replacing our AC, we were immediately given several choices along with various financing financing options. Once we found the decision that was right for us , CES quickly checked inventory for the required parts and began work, Even finishing 2 days ahead of schedule .

Review 53 (2020-12-18 - Rating: 5)
Taylor was very polite,knowledgeable,and personable.should go far in life!

Review 54 (2021-02-23 - Rating: 5)
They installed a generator and the workers were so professional. They did an amazing job digging and filling trench and even put the extra dirt in my garden. The electrician explained everything and answered all questions. This is a great group of workers at your company

Review 55 (2020-12-18 - Rating: 5)
Very pleased with Generator install. Work crew was timely and professional. There was continued updates communicated throughout each step of installation. Before installer left, a system check and explanation of unit was explain.

Review 56 (2020-10-30 - Rating: 5)
Great service Gary and Natalia were so helpful, kind and knowledgeable!

Review 57 (2017-08-02 - Rating: 5)
The installation crew were great, very professional-no problems at all. Quick and efficient. Office staff and sales also professional and efficient.Slight delay in receiving equipment but not really a problem.