Legacy Home Services

Located in New braunfels, Texas

Address: 2001 Wald Rd, New Braunfels, TX 78132, United States

Phone: +1 830-243-6810

Rating: 5

Services

Online estimates
On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Gender-neutral toilets
Transgender safe space
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-12 - Rating: 5)
I recently had a fall check up for my air conditioning system, and was very impressed with the service. From the friendly scheduling to the punctual and professional technician, Octavio, every aspect exceeded my expectations.The technician conducted a thorough inspection of my unit, explaining each step and answering all my questions. His attention to detail and helpful tips for improving efficiency were particularly appreciated.The entire process was completed quickly, leaving me confident in my systems readiness for winter. Overall, I had a fantastic experience and highly recommend this company for any HVAC needs. I’ll definitely be scheduling them again in the spring!

Review 2 (2024-12-10 - Rating: 5)
I’ve used Legacy a couple of times now and the technician, Garrett, was very thorough and professional. He even double checked everything and took the time to answer all my questions. He didn’t try to up charge me or sell me on any deals. Very friendly and knowledgeable. I’m equally pleased with my interactions with the office/admin. Super easy to schedule an appointment and everyone has been so friendly that I’ve talked to.

Review 3 (2024-11-15 - Rating: 5)
This was the second service done by Legacy and once again they did not disappoint. Stephen was knowledgeable and very professional. I appreciate his honesty and laying out all the options to get us the best deal. He fixed our electrical issues quickly and efficiently, just in time for the holidays. Legacy Home Services has really figured this business model and is executing well. Their customer service and service plans are the best!

Review 4 (2024-10-11 - Rating: 5)
My a/c went out last night and I called first thing in the morning. Legacy was highly recommended in my neighborhood so we decided to take a chance on them. We were able to get a same day appointment between 1-4pm, but was called about a cancellation so we were able to have the tech come out early. He was able to diagnose the issue and get it fixed right away. We were impressed by Garrett’s work ethic so we decided to get the yearly maintenance plan for our unit. We are very happy that we went with Legacy because in the past, we have had other a/c repair companies diagnose problems and have not gotten the service we received today. I’m happy that we did not have to go all weekend without air conditioning. We would definitely recommend Legacy to address your air conditioning repairs.

Review 5 (2024-12-30 - Rating: 5)
Ivan did a wonderful job during the winter maintenance inspection of the AC System. He inspected both indoor and outdoor units. He photo documented the systems conditions and explained items of concerns. He saved his findings so that the next technician could monitor those concerns. Great guy!

Review 6 (2024-12-16 - Rating: 5)
Fantastic service and maintenance recommendations. Skylar (the tech) was very professional and knowledgeable about the unit I have. He provided tips and pointers on cleaning and things to look for when maintaining the unit. Very pleased with the service, will definitely use again.

Review 7 (2025-01-07 - Rating: 5)
Ivan and Xavier both were the HVAC technicians that conducted our scheduled maintenance, today. Both are so professional, and thorough. They took the time to answer my questions, explain what they were maintaining, as well as making a recommendation for our units.Legacy Home Services do a great job vetting their technicians. I definitely recommend this company for HVAC service!

Review 8 (2024-09-25 - Rating: 5)
I called Legacy Home Services and they sent out a technician within 2 hours. The technician’s name was Garrett and he did a superior job! He was very friendly, knowledgeable and he answered all my questions. Thanks Garrett for a job well done! In the future, you are going to be my go to guy for all my AC repair work!Thank you Legacy for hiring qualified technicians.

Review 9 (2024-09-05 - Rating: 5)
Garrett was very pleasant and a excellent diagnostician_ With regards to Refrigeration and HVAC equipmentHis skill set is second to no_one!Legacy has an excellent business model.Travis_ over sees the entire operation. This is the second HVAC system that Travis has tipped the scales to Legacys favor.If it were NOT for Travis we would have done business with another close competitor.MikeNew Braunfels

Review 10 (2024-10-15 - Rating: 5)
We have had the best experience with Mike who works with Legacy! He was very thorough, answered all our questions and was so nice with our crazy puppy! They always do an excellent job. We called them today at 3:45 when we realized our ac wasn’t working and less than two hours our ac was fixed. This is an updated review from our last review with Jakob! We are very happy Legacy and the employees that have come to our home. Top Notch Service!

Review 11 (2024-10-01 - Rating: 5)
Jakob was wonderful! Very prompt, thorough, and informative. I have always enjoyed the service i have received from Legacy. One technician even stopped by after hours to make sure the new unit was working to our expectations. Great company!

Review 12 (2024-11-08 - Rating: 5)
We’ve used Legacy for over 6 years and have always had great service. Mike is a very knowledgeable and thorough technician. Also he allows my kids to watch him work and will explain anything to them if they have a question.

Review 13 (2024-11-13 - Rating: 5)
I love Legacy AC. They installed our system and we have had the maintenance program every year since. Ivan performed the regular wintertime maintenance and he remembered installing the new system before. Such a nice young man, even when the dog decided to go all chihuahua at him. Thanks Ivan and Legacy for keeping us cool and warm every year.

Review 14 (2024-09-08 - Rating: 5)
Skyler has been our tech twice now, and We couldn’t be more thankful for his hard work! We’re excited about our upcoming installation of our new units. Legacy has been extremely professional and helpful the entire time! 10/10! Will recommend to anyone having A/C issues!

Review 15 (2024-11-13 - Rating: 5)
I recently changed HVAC service providers to Legacy Home Services and am extremely impressed by their company, customer support, and highly-skilled technicians. Recently, Sam and Xavier did an outstanding and very thorough inspection and function check of my HVAC system. They found an electrical issue and promptly installed the available required part to remedy the problem. Thank you!

Review 16 (2024-08-21 - Rating: 5)
Got a brand new Trane XV Link system from Legacy and they were awesome to work with. Very professional, the installation crew kept our home clean and were very helpful. They even helped troubleshoot an issue I had after hours. Highly recommend.

Review 17 (2024-10-24 - Rating: 5)
Legacy was able to give me same day service with help with my thermostat. Mike was able to efficiently put the thermostat back together in working order and found the instruction manual for me and help me to reset the thermostat. Mike also did a routine check on our HVAC. He was very thorough and explained everything to me and took his time to answered all my questions. I was very pleased with Legacy’s service as a newcomer to the New Braunfels area. Thank you!

Review 18 (2024-11-09 - Rating: 5)
Legacy Home Services is definitely 5+ stars. They are dedicated to providing great customer service and Mike was spot on! He was knowledgeable, professional, efficient, respectful, and clean. Im glad that we have joined their family.

Review 19 (2024-11-18 - Rating: 5)
Richard Margarum at Legacy Heating & Air Conditioning was by far the most informed, conscientious, diligent and earnest HVAC tech weve had experience with since we bought our old house with an aging HVAC system 3 years ago. After his service visit, which successfully got our system up and running again, we realized how poor the other companies service visits had been. He gave us the most comprehensive and precise analysis of the state of our unit, what could be done, what had been done by others, and what and why he took the actions he did on it. We finally understood much more than we had from other techs explanations, and we also realized that we probably would have saved a lot of money and hassle had we discovered Richard and Legacy when we first bought the house.We recommend them and Richard very highly, and we will continue using them for future service.

Review 20 (2024-10-10 - Rating: 5)
This is the second time that I have hired legacy to solve one of my HVAC issues. I will say that their communication is top notch. They were very professional from the initial call to the resolve. The technician Garrett explained everything that was needed to solve the issue. Legacy is a pleasure to work and highly recommend them.

Review 21 (2024-08-07 - Rating: 5)
We are very impressed with the service we received from Legacy Air. Amber was great setting our appointment, sending reminders and notifications on the day of service. The two technicians who came were prompt, polite and highly skilled. We signed up for the annual service plan and will certainly use them for any repairs.

Review 22 (2024-10-18 - Rating: 5)
Garrett Helferich with Legacy Heating & Air Conditioning, is outstanding! He is professional, knowledgeable, timely and proactive. We’ve had an annual maintenance plan for three years and this company continues to impress. From the office personnel to the technicians — ALWAYS A GREAT JOB!

Review 23 (2024-12-04 - Rating: 5)
We have had such a great experience with Legacy that we brought them along with us to service our new house. The technicians are all very polite and knowledgeable. I definitely recommend them.

Review 24 (2024-08-09 - Rating: 5)
We were having an issue with one of our A/C units. Legacy was able to make a service call the very next day. It’s August so naturally they are very busy and we were glad to be able to secure an appointment so quickly. Our technician, Skylar diagnosed the problems and was able to advise us what needed to done. We had a trusted neighbor who is very well versed in this area, look over the findings and agreed with Skylars recommended solutions. We are extremely pleased with this experience. We absolutely recommend Legacy for HVAC issues. Thank again Skylar, your help. And I’d like to thank Amber for being so kind during the appointment process. Legacy also texts AND calls you when the technician is on the way. They provide a text link so you can track the technician’s location.

Review 25 (2024-09-19 - Rating: 5)
Quick response, professional service, and extremely knowledgeable team. Abel spent hours at our home inspecting our unit, and took time to thoroughly explain the issues and review our options. Zero pressure to buy new unit (though we are because existing unit is 17 years old). Abel was courteous, informed, and patient. Cannot praise his professionalism enough.

Review 26 (2024-11-08 - Rating: 5)
Abel has been servicing us since we bought our house. He’s been excellent through repair work and new installs. Very patient with questions and explanations. Definitely recommend!!

Review 27 (2024-12-06 - Rating: 5)
Ivan Gonzalez did a superb job. He was very professional with regard to checking all aspects of the heating system. Ivan was also very personable and polite.Ivan Gonzalez represented Legacy in the finest manner. Thank you.

Review 28 (2024-07-19 - Rating: 5)
Legacy Home services did a wonderful job for us!! Always arrived right on time and worked so hard to finish the job ahead of schedule! Thomas and Blake were so kind and respectful, this was no easy task in this heat!! I feel assured that the job was done exactly right and will serve us well for many years to come. Thank you for keeping us cool and assured!

Review 29 (2024-08-01 - Rating: 5)
I have had our AC/Heating serviced by Legacy for the past 2 to 3 years and we’ve never had any issues. They come out, they service our unit, and they don’t tack on any additional fees or try to get us to buy any additional services or supplies that we don’t need. They are honest and fair. The technicians are extremely professional and polite. I definitely recommend their services.

Review 30 (2024-10-31 - Rating: 5)
Our service technician was knowledgeable and efficient. He answered all my questions and performed the additional work as requested. Thank you Legacy Home Services and Kevin Oakes for providing such great service!

Review 31 (2024-07-25 - Rating: 5)
Ive used Legacy for service for a few years now, and they have replaced two 2 ton units with new Trane units over the last few years both projects were quick and installation work was excellent. Very happy with them.. quick to respond on service calls even in the busiest times of the year. Local to NB too which is important to me now that I have three A/C units that will eventually need some kind of service. Not worth risking traffic jam on 35 when you need help and its 105 out.

Review 32 (2024-07-18 - Rating: 5)
Great company to work with. Great communication, thorough investigation and fair prices. Found a home filtration system under our house that no other company had. Cleaned it and got it back functioning - no charge! While we still need some duct work repairs, the ac system is already functioning much better. Highly recommend Legacy

Review 33 (2024-08-15 - Rating: 5)
Our ac quit cooling and called them out, it was basically what I thought the coil went out. The technician explained everything to me on our options and was very helpful and friendly. I told him what we need and he quoted me a few prices for a new system. I am happy with the solution so far.

Review 34 (2024-06-17 - Rating: 5)
Skyler from Legacy Home Services came today to inspect and repair our air conditioning system. He was professional, courteous and explained everything in detail. We were so happy with the results, a quieter more efficient system and an ongoing service plan that gives us priority should anything go wrong in the future. So important in the Texas summer! We would highly recommend Skyler and Legacy!! So glad we asked our neighbors who they would recommend, the majority said Legacy! We thought the cost of everything was very reasonable too. Thank you!

Review 35 (2024-07-23 - Rating: 5)
Woke up to a pretty hot house this morning and after browsing Yelp reviews gave Legacy a call. Front office was very nice (even at 7:30 am) and they were able to get us on the schedule same day! Text communications regarding technician’s arrival were efficient and informative. Technician was polite, wore foot coverings inside the house and worked in the rain to get us cool again! My new go to HVAC company!!! Thanks, Legacy!

Review 36 (2024-09-01 - Rating: 5)
Sam deserves a raise and a promotion! In addition to fixing the problem, he checked my other units to make sure they were functioning properly. When he found a problem in one of the other units he corrected it too. He stayed well beyond his normal work hours making sure my units were all working. In addition to doing his job he was informative and very kind and respectful. Excellent employee!

Review 37 (2024-07-26 - Rating: 5)
Homeowner for 20 plus years, by far easiest and most helpful AC company. Gave proactive updates on ETAs, Skyler explained all issues in terms I could understand, shared pictures and answered my 9 million questions. And gave honest guidance on our unit so we knew what decisions were best for our budget. Will continue to use and suggest to others.

Review 38 (2024-09-12 - Rating: 5)
Garrett did an outstanding job for us today. We only had scheduled a thermostat install but he took the time to evaluate our HVAC systems and offered some excellent ideas for optimizing our heating and cooling systems. I HIGHLY recommend Legacy for any HVAC or electrical needs you might have. Thank you Legacy and Garrett!

Review 39 (2024-07-25 - Rating: 5)
Sam was wonderful! He was very thorough with checking my a/c unit and all that goes with it. He was honest in his findings and recommendations, and well as not being pushy like your typical sales men are. It was very much appreciated it. Definitely recommend!

Review 40 (2024-12-20 - Rating: 5)
Octavio was very prompt, attentive, personable, informative, efficient and kind. He explained the situation clearly and offered suggestions. I would definitely refer this company!

Review 41 (2024-10-08 - Rating: 5)
Ivan came out to do our 6 month maintenance today. He was very professional and did a great job explaining everything he was doing. We are very pleased with Legacy HVAC and the service Ivan provided us today.

Review 42 (2024-11-21 - Rating: 5)
Legacy has really taken care of us over the years. We’ve never had a bad technician. Octavio was extra thorough and answered all the questions I had. Thank you for helping us out!

Review 43 (2024-10-07 - Rating: 5)
Legacy has always taken great care of our unit, since we had it installed January 2022. The technicians are always courteous and knowledgeable of what they do. Today’s technician was Ivan Gonzalez and he did a super job and represents Legacy well! Andrea Smith

Review 44 (2024-11-26 - Rating: 5)
I need to share something that brought me to tears and reassured me that there still is people in this world that care about people and not only money and fake promises. In the midst of having my AC go down I was dealing with the loss of my 2 sisters. Both had passed away within a week of each other. The stress created by my loss multiplies when things like your AC goes out. To my surprise Alex Zharov,, one of the leaders shows up at my home with a sympathy card signed by the office staff offering their condolences and prayers. My heart over flows with appreciation for Alex, Garrett, Jacob, Lex, Niki, Jenn, Amber and all the staff and technicians that showed compassion while providing excellent service. Legacy Home Services demonstrated honesty and integrity to me in a world where that is hard to find. Thank you Legacy family for the expertise you demonstrated in replacing my AC system but even more important is demonstrating the love of Christ to a person you didnt know. God bless

Review 45 (2024-11-04 - Rating: 5)
Professional customer service and support team!!! Ivan Gonzalez performed our Fall maintenance and he is an outstanding technician. I would highly recommend Ivan Gonzalez and Legacy Homes Services. Five Stars is not enough for this company.

Review 46 (2024-10-11 - Rating: 5)
Kevin was exceptional and respectful of my questions and of our home. He is an asset to the company. I hope he will be our representative on the next service. The company in a whole was very accommodating to my schedule and helped to work around it. Thank you

Review 47 (2024-10-28 - Rating: 5)
Very efficient. Octavio explained what he wil be doing and even gave me an update and recommendations after he is done. I also appreciate that he has a shoe cover as he walked inside the house. For a Mom with a toddler who always lays and plays on the carpet, this gesture is greatly appreciated. Highly recommended!

Review 48 (2024-10-27 - Rating: 5)
Once again, Legacys entire staff responded to my request for service promptly. The office gals -- Amber and Liz, repairmen -- Garret, Able and Alex were knowledgeable, thorough and friendly. I highly recommend Legacy!!

Review 49 (2024-10-13 - Rating: 5)
We had a new HVAC system installed by Legacy Home Services. We were very impressed with all the staff at Legacy. They are knowledgeable, friendly and professional. Thank you Legacy for a job well done.

Review 50 (2024-09-11 - Rating: 5)
Service tech Garrett was professional, efficient and friendly. He took time to walk me through maintenance plan, repairs and repair recommendations. Also kept me updated with his work progress. Will continue to use Legacy for my HVAC maintenance and repairs.

Review 51 (2024-07-23 - Rating: 5)
Installation on a new a/c system was flawless. Good communication between myself and the entire legacy team prior to install. 1 month later I called at 600pm to report my system wasn’t cooling properly. I was told that they couldn’t get anyone out to my house until the next morning. I asked about their after hours service . I was told that they do have it but they only have 1 person doing it. This the beginning of summer. The busiest time of the year and only one person doing after hours calls?UPDATE…..Legacy came out the following morning and was able to get my system running properly. Same courteous service and professionalism as before. I have changed my review to 5 stars

Review 52 (2024-12-05 - Rating: 5)
Legacy sent Octavio for periodic servicing of my Trane HVAC system today. He went above & beyond in reconnecting my system to my internet, was quite professional & knowledgeable. He explained all that he was doing & other optional settings,etc. I was quite pleased with Legacys services

Review 53 (2024-09-13 - Rating: 5)
Want to give a big thank you to Garrett, Thomas P., Justin C., Mat T., and Blake H for the awesome install of my two units last week. Professional, Transparent and left the job site very clean!!!

Review 54 (2024-09-11 - Rating: 5)
“Jared was a saint during and after the installation. We had a million questions (and we weren’t shy about asking them all). After being stuck in a 90-degree house for over a week, my mood was, well… let’s just say ‘toasty.’ But Jared, bless his soul, understood from the start and handled it all like a pro.”Alex.

Review 55 (2024-07-11 - Rating: 5)
Received great service! I was concerned about a home inspection mentioning a lot of condensation build up around my HVAC unit. The company came out to take a look and said there was nothing wrong with the unit. He ended up doing routine maintenance all for a good price. It’s always nice to come across good honest people. 😊

Review 56 (2024-08-30 - Rating: 5)
Alex was honest + has 19 years of experience which showed ! How he treated our situation with only a 14 month old unit (which had an overflow indicator that was malfunctioned) was eradicated so quickly and so efficiently. He was able to fix it and did over the top service quickly. Thank you!!

Review 57 (2024-10-05 - Rating: 5)
Just had our second service for this unit and Jacob did a wonderful job cleaning and checking the inside and outside unit. Again Jacob is very friendly and he keeps you informed about what’s going on. We also had Skyler come out to assist Jacob! Both deserve big ‘High Fives’ for a job well done!We received a new unit by calling Legacy AC! Jared came out ( very friendly & knowledgeable), gave us a great price and the system was installed on a Saturday, which was so appreciated. Both technicians that installed the unit also very friendly, professional and efficient! One small concern had come up that afternoon/evening and calling after hours was easy. I received a call back shortly after I left a message. Sam showed up not even 10 min later and spend some time to ensure the system was working accordingly. He found the only problem to be was the thermostat, which he replaced. He stayed until temperature dropped, gave me his direct work number to touch base the next day! Our experience with all employees and the service was awesome! If we could give more than 5 stars , I would!!! Thank you to all of the staff at Legacy AC!!

Review 58 (2024-12-06 - Rating: 5)
I am confident that my experience with Legacy will be very helpful to my heating and air conditioning maintenance and repair ! Gary was knowledgeable and very helpful in his explanation of the problem that I was experiencing. I am confident that my heating and air conditioning system will be one less thing that I will worry about in my new home!

Review 59 (2024-08-21 - Rating: 5)
Richard took great care of our AC maintenance as usual. He is a very thorough and competent technician. We re-upped ror another year. We highly recommend Legacy.

Review 60 (2024-08-31 - Rating: 5)
I appreciate Garrett at Legacy for treating us with courtesy, respect and honesty in taking care of our HVAC needs. He offers great advice to keep our system operating efficiently. I trust him to suggest the replacement parts we need to keep us running without needing any emergency services, as well as not trying to sell us things that are not needed. Our HVAC is running really smoothly, giving us low energy costs and a comfortable home environment. Thanks Legacy. I highly recommend you for our HVAC annual inspections.

Review 61 (2024-09-03 - Rating: 5)
KEVIN, the technician, was absolutely great! There was a cancelation, so he was able to come early and fix my a/c problem within 30 minutes. He explained everything and answered all my questions perfectly!

Review 62 (2024-10-09 - Rating: 5)
Legacy Heating and Air is fantastic, they came out after hours within 40 minutes after we called and fixed our AC. They were very professional and prompt. If your are looking for a good company to hire give them a call.

Review 63 (2024-09-16 - Rating: 5)
Highly professional crew on our difficult project, moved handler, reinstalled all new duct work, vents and etc, we are completely happy with the level of dedication and work we witnessed. Thank you Jared and all who worked on this entire rebuild of the hvac/ heating system. I do not believe another contractor could have accomplished this job!

Review 64 (2024-09-07 - Rating: 5)
We moved into a new construction home in Nov 2023. We have not been able to get the air conditioning or heat temp consistent since we moved in. Octavia calibrated all the zones. Everything is cooling at the temp we have it set at. We are so grateful for his knowledge and expertise.Mary & Mark

Review 65 (2024-07-07 - Rating: 4)
I called on a Sunday in July and a tech came out within a few hours to repair my AC unit! Jon Wayne said it would take 4 days to send someone… The tech, Kevin, was very professional and knowledgeable. Thanks Kevin! The price was a little more than I had hoped but they came out so fast, I was happy to pay!

Review 66 (2024-08-26 - Rating: 5)
We had an issue with our AC on Sunday. Sent a request via their website for an appointment. Got it scheduled and Amber contacted us first thing Monday morning to tell us a technician was on their way. Kevin arrived well within the time frame we were given. He went straight to work and identified or issue within 20 minutes. From start to finish our call took a little more than 30 minutes. All of our interactions with Legacy Home Services have been pleasant and the personnel have been courteous, honest and extremely helpful.

Review 67 (2024-07-09 - Rating: 5)
Kevin, Katie are outstanding. First time I’ve used Legacy and will not call anyone else. Matter of fact I need some electrical work and I have scheduled Legacy to fix my electrical issues next. Great job!

Review 68 (2024-08-08 - Rating: 5)
My AC wasnt working so I called Legacy and they sent someone same day. Skyler was very professional, respectful and helpful. He stuck with it until he had solved the problem and left me with a cool comfortable home.I would recommend Legacy home Services to everyone. Ive been a customer for years.Carol Brown

Review 69 (2024-11-23 - Rating: 5)
Abel was informative and got straight to the point. He was mindful of boundaries I set and explained things thoroughly. This rating is a reflection of his visit earlier this week.

Review 70 (2024-10-30 - Rating: 5)
We had an appointment within 24 hours. They text’ me to let me know who was coming and they were here when they said they would be. Quickly diagnosed the problem ordered a part. They will come back when the part comes in. Service was good courteous and timely. Would definitely recommend this service company.

Review 71 (2024-12-10 - Rating: 5)
Kenley was very thorough and clear on explaining what he found.with the outlets in questioned. He very thoughtfully explain the amount of amps that were available in the breaker box, in case I decided to add another tankless water heater.

Review 72 (2024-11-19 - Rating: 5)
Skyler was extremely thorough and his professionalism was much appreciated. He took the time to help educate me as he diagnosed the issues I’m having with my HVAC

Review 73 (2024-09-18 - Rating: 5)
One of our 4 year old Trane units suddenly stopped working. I called Legacy Home Services to come out and inspect the unit. Styler came out, immediately diagnosed the problem and clearly explained the issue, cost of repairs, and additional information regarding our A/C installation. Repairs were exactly as explained and no additional charges. I give Legacy and Skyler 5+ stars and highly recommend their services.PL Heinz, Canyon Lake, Texas

Review 74 (2024-07-15 - Rating: 5)
Abel came out on Sunday afternoon and did a diagnostic check and made recommendations. He then left and brought two portable air conditioners that made us much more comfortable for the time until we get our new system. I would highly recommend Legacy!

Review 75 (2024-11-21 - Rating: 5)
Very happy with the service provided. Thorough check out of the entire HVAC system, clear explanation of issues found and how to resolve them. They are coming back in 6 months to do the semi annual checkup.

Review 76 (2023-05-03 - Rating: 5)
We had Jon and Jared over a few nights ago working on our HVAC options and new electrical lines. I can’t express enough how amazing they both were. Not only did they respect us, but also our home. My children were all over the place and they weren’t phased in the least. A few days later we had Kyle out to install our new mini split in the school house and he too was outstanding. From start to finish the process of buying a new system was flawless. I hands down will only ever use Legacy.

Review 77 (2024-10-10 - Rating: 5)
Great experience with Legacy Services. Able, the young son of an employee was spot on. It’s very satisfying to have someone work on your AC and know they have confidence in what they are doing.

Review 78 (2024-07-09 - Rating: 5)
Called Legacy this morning with a blown A/C blower motor. 6 hours later we’re up and going. Katie in the office was a pleasure to deal with and kept us updated. Kevin arrived on time, knew what he was doing, and got the job done. Great young man.Don’t hesitate to call Legacy with any A/C issues.These guys were great to deal with.

Review 79 (2024-11-25 - Rating: 5)
Very professional team from front to back. Setting the appt, call ahead confirmation, the service, the explanation of needs, price and setting recurring appts. Love that they do both HVAC and electrical checkups

Review 80 (2024-12-30 - Rating: 5)
Routine maintenance on my three systems, plus some added capabilities with an ionizing system to help eliminate allergens. They were respectful and very professional and nice to work with. I just signed up for another year! I highly recommend them. Thank you so much!

Review 81 (2024-08-11 - Rating: 5)
I called Legacy Home Services on a Saturday, and they were able to get me appointment for very next day, and on a Sunday to boot. For $79 I got my AC checked, coil and vents cleaned, and expert advice on how to prevent my unit from freezing again.

Review 82 (2022-11-12 - Rating: 5)
Although my heat pump repair entailed substantially more than planned, Jacob diligently worked the issues, identified the problems, and took appropriate action. He was honest, attentive to details, and hard working. Jacob provided the kind of service we Baby Boomers have come to believe didnt exist anymore. For the first time since it was installed, three years ago, by another company (and serviced by three others), I feel confident my new heat pump will work properly. I highly recommend Legacy Home Services and Jacob.

Review 83 (2024-07-10 - Rating: 5)
My wife and I would like to express our complete satisfaction with our purchase of a new replacement a/c system from Legacy Heating and Air Conditioning Services. Our Trane 4 ton system replaced a beleaguered builder installed a/c system that did not really provide optimum service for the 12 years that we had the 3 ton system. Our service Technicians who the install, Kyle Davilas and his associate worked diligently and expertly as they installed this new system. In addition, they replace fault builder installed duct work with a new methodology that improved air flow and cooling dynamics. It is actually chilly in our 2500 sq. ft. home now at the temp we set on the original a/c.If you have to replace your current a/c system or are building a new home, do yourself a service and check with Legacy for a solution.By the way, our sales person spent all morning with us investigating the current system, inside, outside, and in the attic for what we had installed. He, Jarrod, came with four options for us to review and we selected the one most suitable for us.Again, check out Legacy Heating and Air Condition Services for great equipment, a proper solution and an even better price.

Review 84 (2024-12-04 - Rating: 5)
Legacy has been very easy to work with. They are responsive and honest. Garrett, the technician, was great!

Review 85 (2024-08-25 - Rating: 5)
Great experience with Skyler. Takes his time to listen and also takes his time to figure out what is going on. I recommend Skyler over anyone I have previously used. I will continue to use Skyler from now on.

Review 86 (2024-04-17 - Rating: 5)
I needed some outlets replaced and chose Legacy Home Services based on reviews and recommendations. From the initial phone call to the completed service, I liked everything about this company!When I called, the receptionist gave me clear upfront information of what the cost would be for the service call and hourly labor. When I made the appointment, she walked me through what time the person would arrive, that they would call when they were on their way, methods I could use to pay, etc. Very professional and detailed!Jon arrived exactly as scheduled, was friendly and professional, was quick, and my outlets are working! And there was no surprise billing!I’m very pleased and highly recommend Legacy Home Services!

Review 87 (2024-07-15 - Rating: 5)
Great experience with Legacy for installation of Generac whole house generator. From proposal to installation, Jon and the entire team at Legacy were great. Installers were professional and completed the job in 1 day. Jon was excellent in his service from beginning to end. Would highly recommend Legacy for Generac and AC needs.

Review 88 (2025-01-03 - Rating: 5)
I am very satisfied with the Legacy home services from the initial phone call to the office, to Schuyler the salesman that origionally came out. Today Ivan Gonzales came to do a system checkup andwas friendly polite and very efficient as well. He even answered some questions I had unrelated to my system check-up he was preformingI feel confident in refering anyone to the legacys Home Services.

Review 89 (2024-05-28 - Rating: 5)
Kevin from Legacy was fantastic. We had a previous company supporting our AC and were having continual problems so we switched to Legacy based on a friends recommendation. Sure glad we did. Kevin figured everything out and got us finally fixed for good. Extremely professional. Highly recommend.

Review 90 (2024-09-13 - Rating: 5)
I arrived home late to find the HVAC wasn’t cooling. I called Legacy to see what their availability was regarding sending someone out, and was told they would dispatch a technician asap (thankfully I have the Legacy Family membership plan for priority service). 45 minutes later, Richard M arrived, and after a quick diagnosis, discovered the blower motor had failed. Bad news for me was my system uses a 1hp motor (rare), and he didn’t have one in his truck. The next morning, Richard called informing me they had a motor in the warehouse, and he was going to be out to replace it after I got off work. I highly recommend Legacy Home Services for reliable and fast service!

Review 91 (2024-06-11 - Rating: 5)
Stephen McCabe our technician today was top notch! We had a serious electrical issue, called Legacy and they had a technician out the next day. Was scheduled for the afternoon the office called and asked if they could come early. Heck yea. Typically with other companies you are told a time and usually they are late. Super experience. Already use Legacy for our AC and will call them again if an electrical need arises. Thanks Stephen for a great experience. Super fast troubleshooting, fair pricing and quick resolution.

Review 92 (2024-09-14 - Rating: 5)
Fast response to a Texas summer A/C failure. Very professional, clean, efficient, effective. Explained all findings before any work was done, Good warranty, technician was very good, problem solved.

Review 93 (2024-08-15 - Rating: 5)
Showed up on time, Skylar performed his duties in a professional and courteous manner, did everything he said he would, explained what was done and made sound recommendations for improved performance. Overall, excellent 5 Stars!

Review 94 (2024-07-31 - Rating: 5)
Sam Littles work was exceptional. Sam was on time and once he found out what was wrong, he made sure we know exactly what he needed to do to repair the air conditioner problem. Thank you Sam for our very cool air.

Review 95 (2023-02-20 - Rating: 5)
Dews showed up to install the power for our spa. Very professional, and provided a quote for the work on site. After job acceptance they ordered materials and began work same day. Would recommend them to anyone.

Review 96 (2024-05-31 - Rating: 5)
Very happy with Legacy. Richard spent a lot of time assessing our systems, provided several options and checked back in with me after the installation. Justin, Matt and Roger were polite, careful to protect flooring and walls, did a great job installing the equipment, and cleaned up after the job was completed. I highly recommend Legacy.

Review 97 (2024-09-30 - Rating: 5)
Legacy did an outstanding job at testing, diagnosis of the problem and subsequent repairs. Knowledgeable staff and timely arrivals of their visits. Highly recommended.

Review 98 (2024-08-30 - Rating: 5)
Just had to give a HUGE shout out to Garret H. at Legacy Home Services. Our AC at NXTLVL Marine shut down during business hours. A quick phone call and Garrett arrived within an hour and he was able to get the cold air blowing in no time. No question, Legacy Home Services is the Choice of NXTLVL Marine!!! Thanks again Garrett!

Review 99 (2024-06-26 - Rating: 5)
Came out this Sunday within 2 hours of me calling when my AC wasn’t working right. Their technicians are always professional and very friendly. Always willing to help and a reasonable price! I feel like they really care about their customers. Love the ladies that answer the phones and get things rolling!!

Review 100 (2024-06-08 - Rating: 5)
I’ve recently had Legacy install a new AC system in my home. We’ve had a few issues over the past few weeks, but their techs have done a great job of resolving those problems. Most recently, Richard Margarum has gone beyond the call of duty & followed up with me a number of times to ensure that our system is running well. I appreciate very much his efforts.

Review 101 (2024-07-25 - Rating: 5)
Octavio showed up on time, explained what he was sent to do, but also what he could do to further improve circulation to my warmer rooms. He is polite, efficient, and friendly. Welcome to return if I need service again.

Review 102 (2024-10-01 - Rating: 5)
Kevin was very courteous snd performed his job flawlessly. I would recommend Legacy Home Services to anyone needing to have their AC system serviced.

Review 103 (2024-09-04 - Rating: 5)
After much research we chose Legacy to replace our two HVAC systems which were 20 years old. Certainly a large expense and we wanted to get it right.Jered did on outstanding job evaluating our requirements and past problems. His new design and recommendations were spot on.Thomas and crew did a first class install of the new systems from start to finish!We are very pleased we chose Legacy!!

Review 104 (2024-10-15 - Rating: 5)
I called on a Sunday and the company was ready to dispatch someone that day. They took care of my issue in a timely manner and communicated clearly about their fees and the technicians arrival time.

Review 105 (2024-06-20 - Rating: 5)
Legacy was great! The tech was very responsive to all my technical questions. Not only was my problem resolved I became more educated about how the system works. I have more plans for modifications and my questions were answered and advise given.

Review 106 (2024-08-19 - Rating: 5)
Jakob was our technician, he was patient, polite and professional. He took the time to explain everything he did and things we should watch for with our HVAC unit. Good job Legacy….JaKob

Review 107 (2025-01-09 - Rating: 5)
Stephen was very thorough and has a great attitude. Not only did he check my electric panels and plugs, but he also replaced a problem light switch and changed the batteries in my smoke detectors and glass break detectors on my alarm system.

Review 108 (2024-09-13 - Rating: 5)
Great technician, helped set up everything, and made sure it was all working before he left.

Review 109 (2024-02-22 - Rating: 5)
Had a routine Bi annual check up due and one week out my thermostat went out. Legacy went beyond themselves and I had an absolutely outstanding respectful and knowledgeable young man show up the day I called to see if we could reschedule to an earlier day/time. Sam showed up late afternoon and worked diligently till the system was up and running! Constantly communicating the entire time what he was doing, how the evaluation was going and what the next step was in the process. Outstanding professionalism! Thank you Sam! Thank you Legacy! I’ll be with the Legacy family for the extended future. Keep up the great work.

Review 110 (2024-02-21 - Rating: 5)
Amazing and trustworthy company! I had such a great experience with Legacy. The office staff is very courteous and does an excellent job at communicating. Steven and Kenley are the best! They were on time and very professional. They explained in detail everything that was repaired/replaced. I will definitely use them again and absolutely recommend them!

Review 111 (2024-10-21 - Rating: 5)
Our technician Richard Margarum was very thorough. He found some installation problems with our thermostats that others had missed for years!

Review 112 (2024-08-30 - Rating: 5)
Had our system installed by legacy! Travis was amazing and Kyle and Marcus installed a new Trane system that’s his been running like a dream in this heat.

Review 113 (2024-09-06 - Rating: 5)
Such a great company to work with. Everyone is so customer oriented and a pleasure to work with. We just had our bi annual service completed and Abel was extremely thorough and gave us some tips for higher AC proficiency. I recommend them highly.

Review 114 (2024-07-25 - Rating: 5)
Our experience with Legacy Home Services was excellent. From initial scheduling, communication, and professionalism from our field technician Skylar , everything met or exceeded our expectations!

Review 115 (2024-12-04 - Rating: 5)
Richard came out and figured out the problem quick. Saved me a lot of money and also learned me up on the system. I would recommend to anyone with any ac issues.

Review 116 (2024-06-11 - Rating: 5)
My husband, Chris Craft, and I have experienced a wide range of service related companies... Today, Skyler with Legacy, listened and diagnosed our issues professionally and quickly. We have confidence in his abilities to relay what we need to other technicians as to what needs to be done next.

Review 117 (2024-07-16 - Rating: 5)
Justin and Matt did an amazing job installing the new HVAC system. They knocked out the entire job quickly, did an amazing job re-routing the duct work, and cleaned up the house/garage. Jarod (sales rep), Justin, Matt, and the entire team at Legacy was great to work with!

Review 118 (2024-08-26 - Rating: 5)
Sam was very courteous & explained work performed in detail; very much appreciated his time and knowledge. Answered my questions with good understanding on my part. Asset to the company!

Review 119 (2024-06-18 - Rating: 5)
Your technician, Garrette, responded to my call regarding a noise in the compressor. He checked out everything thoroughly & determined that outside debris must have temporarily lodged in the system. Decided to purchase extended warranty that was offered to me. Very pleased with unit & service from Legacy.

Review 120 (2023-10-27 - Rating: 5)
Stephen and Kenley were fast, clean, attentive to details, and very easy to work with. I now have an 80amp Level 2 EV charger ready for all my EV battery needs.Thank you guys!

Review 121 (2024-08-17 - Rating: 5)
The Tech did his job efficiently and proficiently. He answered all our questions along with giving us tidbit on the air conditioner ability to work correctly.

Review 122 (2024-05-02 - Rating: 5)
Legacy Services was fantastic from the moment we called to schedule a service appointment. The technician Skyler was extremely thorough while inspecting our A/C unit. He also took the time to explain the situation and answer all of our questions as well as provide several options.

Review 123 (2024-01-24 - Rating: 5)
Legacy Home Services, is awesome! Jared gave us the estimate and all the details so we could make an informative choice for a new air conditioning system. Once we filled out the easy request, an appointment was promptly scheduled and Jen from the office and Jared called to be sure we didnt have any questions. Kyle and Marco promptly arrived for the installation as scheduled and were friendly and explained everything that was being done. The work they did was professionally completed and was exactly what you would expect from experienced installers such as Kyle and Marco. Thank you!

Review 124 (2024-10-14 - Rating: 5)
My experience with Legacy is excellent! Very satisfied with the efficiency, patience, knowledge provided by Ivan. He explained everything he was doing and answered all my questions.Brenda Wisian

Review 125 (2024-06-19 - Rating: 5)
Legacy air conditioning is very professional. All of the guys who have come to do the service plans on our 2 air conditioners have been on time and thorough while being in my home. Jakob was friendly and kind, especially to my 80 lb dog who wanted to play with him. A dog know whos a good human.

Review 126 (2024-10-03 - Rating: 5)
The service technician, Richard, was knowledgeable, courteous, very perceptive, and extremely helpful. He diagnosed the problem and fixed it for a very reasonable charge after a technician from another company told me I needed a whole new system.

Review 127 (2024-09-13 - Rating: 5)
Able Godina helped us decide on our new AC/Heat Pump system. He responded quickly to all of our questions and thoroughly examined our current system before offering proposals for replacement. He worked extensively to provide a system proposal that would fit our needs and budget. His advice was solid. Our system was installed by Justin and Matt, both were very polite and responsive, and we liked them both very much. They did an excellent job, and we couldnt be more pleased. They worked all day in very good coordination, cleaning up as they worked. The final install was a work of art and everything in the install was well organized, neat and clean. We highly recommend this company and the good people who work there.

Review 128 (2024-11-11 - Rating: 5)
Abel always does a thorough checkup of our AC/Heater systems. We appreciate Legacy and all your employees

Review 129 (2024-08-03 - Rating: 5)
Arrived for our appointment on time. Technician was friendly and competent. some additional maintenence and repairs are required and i will likely use this company to accomplish that.

Review 130 (2024-03-04 - Rating: 5)
We recently contacted Legacy to install outlets in our home. They were quick to accommodate our schedule and very friendly and professional throughout the entire process. Once we had the electrician come out he did a great job and left the areas clean. We appreciate Legacy’s amazing customer service and will be reaching out for future needs.

Review 131 (2024-12-16 - Rating: 5)
Great people to work with. Ivan Gonzales on the first call with me was great! Very professional and knowledgeable about what they do. Very easy to talk to. Explains what they find when checking my unit out. They dont just hand you a bill and ask you for a checkHighly recommend Legacy Air.We have had great luck using them so far. The folks in the office do everything possible to take care of what you need asap.I have 2 houses, with Legacy Air Conditioning systems installed and we are very happy.We will use them again!!!

Review 132 (2024-06-06 - Rating: 5)
Sam our technician was very polite, knowledgeable, and thorough. He did a complete system check and installed a sensor. I would continue to recommend Legacy Home Services for any of your ac or heating needs.

Review 133 (2024-06-13 - Rating: 5)
Excellent service. Sam, the tech, was very professional and took his time to explain the issue we had with our HVAC system. Highly recommend and will use Legacy Home Services again.

Review 134 (2024-11-27 - Rating: 5)
Octavio was great. Took care of the maintenance check. Very polite & respectful. Would recommend him & Legacy to anyone needing HVAC services.

Review 135 (2024-02-20 - Rating: 5)
Octavio was great. He checked our new split we had put in our garage, then offered to inspect our existing units. We had previously had issues with one of our units rusting out after only a couple of years use. At the time no one could explain to us why this was the case. Octavio explained that because our house has foam insulation instead of conventional insulation, our existing units were too large and there was no vent to allow air to circulate. As a result there was condensation and rust.He then recommended smaller units, with great efficiency ratings and a vent to allow fresh air to circulate and avoid rust and corrosion. He did all this in a friendly, professional, and non pushy manner.We highly recommend LegacyI would like to add that we had our two new units installed last Thursday Feb 15th. Justin and Roger were the installers with Jakob and Eric additional help. They arrived early and started organizing their equipment outside before we even knew they were here! (their appointment was at 9). They got started right away and worked continually until just before 4pm. I asked them if they took a break, but said they preferred to continue till the job was done. They were all friendly and polite as could be! It was a pleasure to have them here. Justin took at least 30 minutes to go over the thermostats and their functions with us.The units have been working wonderfully! Now we are comfortable inside the house, and also in the garage working out! (Legacy put a mini split in the garage for us last summer and it is great!)We highly recommend your company, your products, and your wonderful employees. Everyone we had contact with was friendly, professional and courteous!

Review 136 (2024-05-09 - Rating: 5)
Jacob was very polite and thorough. He did his work very efficiently and was extremely knowledgeable. He made us feel comfortable and we have great confidence that our ac unit will not disappoint this summer.

Review 137 (2024-06-18 - Rating: 5)
Jakob from Legacy is amazing. He was polite and very efficient. Legacy is always kind and professional. The HVAC they installed works wonderful. We highly recommend them.

Review 138 (2024-03-15 - Rating: 5)
They got the job done in one (long) day! Legacy installed a new AC/gas heating unit and also moved the outside condenser to the other side of the house, which entailed a lot of extra work. They were clean, quiet and quick (read: efficient). They also had to add another air intake vent, too. I recently had another company do a different house in a different state and these guys were much better. Ivan and Thomas were very knowledgeable and explained everything to me. I am extremely satisfied with Legacy Home Services. And great people to deal with too!

Review 139 (2025-01-02 - Rating: 5)
Very helpful and understanding people to work with. Answer all questions and will help you resolve the problem in a timely manner and professionally.

Review 140 (2024-06-11 - Rating: 5)
Richard was my tech and he did an awesome job. The whole process in dealing with the company was top notch from the initial call to keeping me updated with scheduling and performing the work. I am totally impressed and satisfied.

Review 141 (2024-01-17 - Rating: 5)
We have been under a hard freeze for the past few days, and woke up with the house cold. My new Trane heat pump was running but was blowing cold air. Nikki from Legacy Heat and AC scheduled a service call as quickly as she could.Octavio was here promptly at 8:30am to service my unit and make the repairs. He listened attentively as I explained the problems and he resolved the issue in a very timely manner. He then explained to me what the problem was and the steps he took to remedy the issue. He even made adjustments to my system so that it would run more efficiently in the extremely cold temperatures we have been experiencing. Legacy is the only company I trust, and Octavio was awesome. Even though it was a bitter cold 14 degrees outside, he did the job properly. My home is now once again, nice and toasty warm. Thank you Legacy, and a warm Thanks to Octavio.

Review 142 (2024-08-21 - Rating: 5)
Update 8/21/24: Still using legacy and happy every time. Skyler came out today and took care of a few issues I was having. Couldnt have been happier with the service and he got me set up with a better filter schedule that saves me quite a bit of money.I cant say enough good things about this company. Every person I have interacted with was very friendly, helpful and eager to make sure things were done correctly.I had a complete system installed last year and today it stopped working. Nothing but warm air coming out. I was very upset and concerned that I had been taken advantage of. I contacted them through every means I could and was not shy with sharing my displeasure. I received nothing but calm assurance and professionalism in return, even from my original salesman. The after hours service got back to me within 10 minutes and someone was dispatched with an expected arrival time of an hour. They showed up within less than half and hour, I was blown away and very pleased that a service call was actually EARLY. The technician was extremely friendly and accommodating and had everything working again within about an hour. The best part was there was no problem with their product, fire ants had destroyed an electronic component, obviously no fault of theirs. No charge at all for after hours service and all is well.I will be recommending them to everyone I know, and probably even some people I dont. Go with them, you will be in good hands.

Review 143 (2024-08-31 - Rating: 5)
Followed the recommendations that Richard made. Has made a big difference in our AC. Richard was very professional and knowledgeable. Will use them again.UPDATE: Called Legacy Home Services again. It was time to retire the 22 year old HVAC. Richard came out and made a great quote for a Heat Pump from Trane. The installers, Kyle and Marcos(I think), are excellent. They where able to remove the old unit that was in the attic from a 20 access. Than they installed the new system thru the same small access. Total time from start to finish was fairly fast.The total process was easy, painless and was done professionally. I would recommend Legacy Home Services for any work.

Review 144 (2024-04-19 - Rating: 5)
Octavio Gonzalez completed a comprehensive maintenance service for us today on our home HVAC unit. He was very personable, professional and a pleasure to have in our home. I would recommend he and Legacy’s services to anyone without hesitation

Review 145 (2024-10-24 - Rating: 5)
Garrett did a fantastic job way he was here. He was very professional and I would recommend this company to others. 👍🏻

Review 146 (2024-05-23 - Rating: 5)
Kevin was very professional and knowledgeable. He answered all my questions and taught me a lot about my air conditioning system. He diagnosed the problem in a timely manner and replaced the needed parts efficiently I highly recommend legacy for your air condition service

Review 147 (2023-10-16 - Rating: 5)
I was really impressed with the service I received from Legacy AC. Every part, from making my appointment to meeting with the service repair tech, Richard, in my home. He was very thorough and went above and beyond. I was so relieved that they didn’t try to automatically sell me a new unit like the last company. He told me the time was coming but that I was good for now. I will never call another company. Thank you Legacy AC for your professionalism, expertise and customer service. 5 STARS!!

Review 148 (2024-03-21 - Rating: 5)
Stephen and Kenley did an excellent job adding lights to our bathroom addition. As always they had great communication, very punctual, completed as scheduled, very knowledgeable/ professional, and the work looks great. Thanks again guys!!!! This was not the first project these guys have worked with us on and every project has been a success. Look forward to working with you guys on my next project.

Review 149 (2024-10-15 - Rating: 5)
Ivan was very knowledgeable and thorough while inspecting our system. He is very professional and is a credit to your company.

Review 150 (2024-04-08 - Rating: 5)
Legacy always does top notch work. Every technician who comes out is professional and knowledgeable!Garrett came out for our scheduled service, and found some issues. Not only did he fix those, but also installed a purifier all within a couple hours!

Review 151 (2024-10-31 - Rating: 5)
Garrett was professional, did everything needed and explained the process. I’ve been a costumer for 9 years and and am very pleased with the service.

Review 152 (2024-10-14 - Rating: 5)
Update 5/9/24Sam came out to do our yearly inspection and he did a thorough job.always Feel like we’re in good hands with this company.Update 11/30/23Of course our second ac/heating unit went out. Of course we called Legacy. The very next day Octavio came out and quickly diagnosed the issue and gave us options. Considering the system was 14 years old we didn’t hesitate to have legacy install another new system as they had before. The following Monday Justin showed up promptly at 830 am and answered all of our questions and got to work. We were impressed with his professionalism and knowledge. By 2pm we were in a warm home. The install went flawlessly as usual. Financing was a breeze thanks to Abel. Can’t recommend this company enough. We wouldn’t use anyone else.Update 6/16/23Had an issue with a newly installed ac and Chris and Bentley showed up quickly and replaced the part all while working in an extremely hot attic. Really appreciate those guys and Legacy as a company for standing behind their product and doing great work. We recommend them to everybody.We had a problem with our ac and are extremely glad we found Legacy. When you call them you get an actual person on the phone who listens and promptly sends a honest qualified professional to fix your problem. They don’t try to up sell you which is hard to find. We will be more than happy using them for all of our hvac needs in the future. Toby showed up after calling ahead and was extremely knowledgeable and courteous. Within an hour he had not only fixed another companies mistakes but explained what the issue was. 5 stars all the way. Will be recommended to everyone I know.Update 3/31/22Our upstairs hvac went out and we didn’t hesitate to call legacy. Had a new system installed the next day. The install technicians were friendly, fast, and take pride in their work. Nice to see an honest company out there that hires the best people. Highly recommended.Update 10/14/15After two new units installed it was time for our yearly check and maintenance. Ivan communicated with us when he would be there and was right on time. His service was thorough and efficient. He informed us about the health of the system and things we could do to prolong its life. Always appreciate the great work and service we get from Legacy.

Review 153 (2024-04-05 - Rating: 5)
We had Legacy Home Services come out to our home which was recommended by Trane. He checked out our heating and air conditioning equipment to see why our home is always too cold in the winter and too hot in the summer and why it has such high humidity in the summer. Their representative Skyler did a thorough examination of our outside a/c compressor and our attic. Skyler was very helpful and knowledgeable in explaining everything to us in laymans terms.

Review 154 (2024-08-24 - Rating: 5)
Weve appreciate Legacys care, and this visit we had Sam who did a great job, took his time and helped ensure we stay cool in these hot summer months.

Review 155 (2024-04-15 - Rating: 5)
I called and spoke with Katie, she was very professional and helped me get a technician to my home the same day, which I am thankful for in this Texas humidity. The technician Abel arrived, was very professional and polite, he throughly check my hvac unit and explained repairs that had been done by the previous owners and also gave suggestions on preventive maintenance. I definitely would recommend using this company!

Review 156 (2024-08-06 - Rating: 5)
Octavio saved me from the summer heat. He gave a thorough explanation as to why the unit wasn’t working as efficiently as it should be and fixed the problem. Will request him in the future!

Review 157 (2024-08-30 - Rating: 5)
If you are needing any HVAC services done look no further... Ask for Garrett Helferich with Legacy Home Services! Amazing customer service and always on time!

Review 158 (2024-05-22 - Rating: 5)
Richard, an HVAC technician at Legacy Home Services, just completed the bi-annual service check of my home air conditioner unit. He was very thorough in checking the blower and cooling coil in my attic, as well as the outside condenser unit where he also washed out the coils. Very pleased with his professional work and his communication with me.

Review 159 (2024-05-29 - Rating: 5)
Skyler C came out to access our AC that was almost 20 years old. It was in bad shape and he went thru all the options for replacement. First available date Justin C and Matt T came out and installed the new unit in attic and outside. All very professional and super nice guys. After install, they walked me thru the new thermostat and how it works. Highly recommended company.

Review 160 (2024-09-06 - Rating: 5)
The guys were professional and neat. They left my attic looking better than it was before. They explained each step as they went through and took care of things down the smallest detail. I highly recommend Legacy for any replacement units our services you may need your heating and air-conditioning services.

Review 161 (2024-09-17 - Rating: 5)
Well our A/C stopped working so called Legacy thru a recommendation and to be honest I was expecting a bad news scenario, but to my surprise the fix was extremely reasonable, within an hour it was up and running, this is a great company and will use them again as well as referral, my technician was Richard Margarum, very pleased.

Review 162 (2024-06-14 - Rating: 5)
Justin C and Matt T showed up early and on time and replaced our AC unit in the sweltering heat. Truly doing the Lord’s work and couldn’t thank them enough. They need a raise! Legacy overall was a very positive experience.

Review 163 (2024-08-14 - Rating: 5)
Excellent service. Very knowledgeable staff. Most comprehensive assessment out of three companies I had provide a proposal.

Review 164 (2024-11-07 - Rating: 5)
Mike was very professional and knowledge about the a/c and heating system. Signed up for another year of excellent service.

Review 165 (2024-11-20 - Rating: 5)
Does a thorough job every time. I really appreciate the techs they have sent out to service our unit, they are knowledgeable, respectful, and polite.

Review 166 (2024-04-26 - Rating: 5)
I would recommend Legacy home Services anyone. They have taken care of maintenance on my ac unit for several years and have always done a great job. Garrett was very professional and solved my issue quickly.

Review 167 (2024-06-10 - Rating: 5)
Legacy Heating and Air Conditioning installed an entirely new HVAC system for us and did an outstanding job in every way! From all the hard work of removing the old hardware and installing the new indoor and outdoor equipment, to instructing us on using the new thermostat, Justin and Matt demonstrated a high degree of knowledge, excellence in workmanship, professionalism, and courtesy. I highly recommend Legacy for your HVAC needs!

Review 168 (2024-06-07 - Rating: 5)
Thank you to Legacy for getting our air conditioners up and running on 100° day. Especially thanks to Sam for figuring out why it kept throwing a code and stopped working. Hopefully this does a trick! Sam also went above and beyond and looked at a second unit and fixed that while he was here thanks again for the super quick fix and getting our anniversary weekend back on track.

Review 169 (2024-04-01 - Rating: 5)
This company has installed my HVAC system and maintains it. They are such a credible and honorable group of people. My technician today, Richard, represented the company so well, and exceeded my expectation with the service and fair business prices. They continue to impress me, three years running!

Review 170 (2024-10-25 - Rating: 5)
Very professional and the service representative was extremely helpful with explanation of what services he preformed. And he was extremely polite, punctual, & thorough. I would recommend this company as I have had difficulty with other companies in the past. I was here to do the routine service check, he was on time & very professional.Thank you Legacy Services of your great service...

Review 171 (2024-08-11 - Rating: 5)
The technician was extremely polite and helpful. Was honest about the fees and services needed. Will continue working with the company.

Review 172 (2024-08-13 - Rating: 5)
Update: we have used them several times for maintenance issues and Skyler has been awesome. Legacy installed a new Trane system for me a few years back and has been doing the maintenance on it. Great service and recommend to everyone.

Review 173 (2024-11-25 - Rating: 5)
Technicians were friendly and professional. We are very pleased with the family plan service and maintenance.

Review 174 (2024-12-04 - Rating: 5)
Dec 2024: Ivan did our maintenance check up. He was very thorough and explained everything well. I recommend Legacy to everyone: they really care about taking care of your home, health, and AC/heating unit. Worth every penny.July 2024: Sam came for our maintenance check, He was clear, explained everything he was doing, and didn’t try to push us into early coil maintenance. We are still thrilled with Legacy and recommend them to everyone. Give Sam a raise!January 2024: another freeze. This was our scheduled maintenance and Jakob was awesome (give him a raise!). Friendly and informative. Again, we highly recommend Legacy.July 2023: we had Octavio over to follow up on our maintenance program and again, we are still thrilled with Legacy. Cannot recommend them highly enough. Give him a raise!Dec 2022: We recommend Legacy to all our neighbors and friends: they are efficient, not pushy, honest, and knowledgeable.Mike Aleman came today to do our checkup. He was patient and explained his recommendations so we really understood. Seeing pictures of the dust in our system was eye opening!Give him a raise!Earlier visit: The first two AC companies I used disappointed me, overcharged me, and underserved me.My son’s room has never been cooled since we moved here in 1998.George came out initially to service the outside unit. He tried everything to get it up and working. We were very impressed with his perseverance and creativity.Travis had a plan for the poor climate control for that front room on his first visit out—installing an extra return—and before the week was done, my son’s room is finally comfortable day and night!The installation team of Rick and Ivan were funny and friendly; they answered all my questions. They were super efficient in their method and in my opinion went over and beyond my expectations.We were so pleased with our second check up (and the unit and the service) we’re signing up for their maintenance services. Thanks to Skyler for easy to understand tips.Highly recommend Legacy!

Review 175 (2023-07-17 - Rating: 5)
I contacted Legacy when my a/c was not cooling the house consistently throughout the day and the contractor assigned by my home warranty company failed to find a covered issue and requested almost $1000 out of pocket. It was easy to set up an appointment online on a Sunday and I received a call Monday morning. The rep was clear, easy to speak with and confirmed my scheduled service. The technician was professional, courteous, thorough and had my system up and running before he left, finding a different issue than what was previously diagnosed by my home warranty company contractor. The cost was well under the $1000 quote and I happily signed onto a yearly service contract with Legacy - an honest, trustworthy company who I highly recommend.

Review 176 (2024-10-01 - Rating: 5)
Great Experience with this company the technicians that come out are outstanding and very informative about everything. I highly recommend this company. They do not disappoint.

Review 177 (2024-07-10 - Rating: 5)
Skylar again saved us when a/c went out. It was something he initially suggested fixing and he was right. We could not believe he was there to service our unit so quickly late on a Sunday and he is always so friendly. We are truly grateful!

Review 178 (2024-08-19 - Rating: 5)
I NEVER write reviews so this says a lot!! I was recommended by our neighborhood group and they did not disappointed!! 10/10 called at 8am Kevin was here to fix our ac at 930 🤩

Review 179 (2024-10-23 - Rating: 5)
Great service and assistance in solving all my heating and AC needs. Appreciated the service given and advice for how to keep my home energy efficient

Review 180 (2024-11-08 - Rating: 5)
I’ve relied upon Lagacy to take care of my two a/c and heating systems for several years now. They are courteous, dependable and knowledgeable. I have not hesitated to renew my yearly service contract with Legacy.

Review 181 (2024-09-04 - Rating: 5)
Went very well! Kenley showed up ahead of time, listened to my concerns and went to work. Within minutes-problem solved.FAST, FRIENDLY SERVICE! Good job Legacy.

Review 182 (2024-07-09 - Rating: 5)
The staff and technicians at Legacy are responsive, friendly, and professional. We have used them the last couple of years for all of our heating and cooling needs and will continue to do so.

Review 183 (2023-05-17 - Rating: 5)
We have used Legacy multiple times now and they never disappoint! They are always professional, have great communication, and always prompt with appointment scheduling.Our technican Kyle P. provided excellent service was very professional, honest and helpful with any questions we had regarding the repairs. He quickly diagnosed and addressed the issues we were having and was able to perform repairs just as quickly. We would definitely recommend Legacy and will be using them again in the future.

Review 184 (2024-03-28 - Rating: 5)
Needing a new HVAC, Legacy was recommended to us. Their service and pricing were awesome. From the sales person Jared to the installers Justin and Roger, who were all professional and courteous. Not to mention the girls in the office who sent Gilbert and his team out to install an extra air intake for us. We look forward to a continuing relationship with Legacy !

Review 185 (2023-10-31 - Rating: 5)
Justin C. And Roger T. Did an awesome job installing our new AC unit yesterday. They were so professional and knowledgeable about the entire process. Always have piece of mind when legacy is doing my service. It was an unexpected expense but from the emergency service call, after hours to the new install I couldn’t be happier. Highly recommend them for all HVAC services.

Review 186 (2024-05-16 - Rating: 5)
Two technicians (Sam and Jakob) came over to replace a blower unit that was identified from a maintenance inspection. Both were extremely professional, courtesy and got the job done. I extended the maintenance contract for another year. Seems to be a good investment. Thanks guys and the whole Legacy team.

Review 187 (2025-01-08 - Rating: 5)
Octavio was excellent! Very friendly, thorough and knowledgeable.

Review 188 (2024-04-09 - Rating: 5)
Had a problem and needed someone to check before I left town on short notice. The office staff were great and helped me out as I was afraid of a disaster when I left. . The tech, Octavio , wasgreat ! He found the issue (it was not too bad)he was punctual and polite and I will continue to use Legacy!

Review 189 (2024-01-09 - Rating: 5)
We highly recommend Legacy Home Services for their expertise, honesty, and customer service. Buying a new unit is a big investment and you need a qualified professional that makes you feel confident in the decision-making process. Jared IS that professional and advisor. He is knowledgeable, and quickly responded to our calls for more information…that’s so important !Kyle, Ivan and Marcus were kind and knowledgeable installers. There was absolutely no problems with installation… And the guys answered our many questions with a smile. They also helped us connect our phones to the Trane APP. The app Is amazing.You’ll love your new unit and the service that Legacy provides.Jim and Debra Steinbacher. 1/7/2024

Review 190 (2024-08-10 - Rating: 5)
Good response time.Used as second opinion for small AC unit. Solution to the issue and price far surpassed initial quote from other vendor.

Review 191 (2024-03-06 - Rating: 5)
Excellent communication between their office, the technician and myself the customer. Quick troubleshooting the original problem which was then fixed. Also, did some additional analysis on a system that wasn’t his and flagged some problems I need to repair. Top notch service.

Review 192 (2023-07-11 - Rating: 5)
Legacy has done significant work to our existing system as we are not ready to replace or remodel at this time. Even now with a 109 heat index my AC has cycled off and this old house is comfortable.

Review 193 (2024-07-03 - Rating: 5)
Great service. Our AC went out during 100 degree weather. They arranged to come out the same day even though they had no availability. Fixed it within about 30 mins of arriving. Fast and professional.

Review 194 (2023-11-08 - Rating: 5)
So glad I contacted Legacy for a 3rd opinion on an A/C repair. Weve had 2 other companies come out. The first tech was so uncommunicative and left without even talking to me about the problem, the office claimed he couldnt find me in the house. I was sitting in my study. He just topped off the freon and washed the coils. That lasted 3 months, and the problem resurfaced. The second company wanted over 5K to replace an evaporator coil. I thought that was alot for one coil, so looked for another company and found Legacy. Octavio was prompt, very thorough and so easy to talk to. He showed me a video of what the issue was, a leak in the outside compressor. No leak in the air handler evaporator coil at all. The cost to repair was considerably less than the other company who wanted to replace the entire air handler. Legacys repair tech Jacob came out yesterday and fixed the leak. He was also very polite, efficient, and a pleasure to work with. Because of this experience, I have contracted yearly maintenance with Legacy. Their prices are fair and the techs are great to work with.

Review 195 (2024-11-20 - Rating: 5)
Always Professional. Very knowledgeable. Always on time and updated of arrival. Never pushy. Great explanation of services. Immediate report of findings and repairs if needed.

Review 196 (2024-01-06 - Rating: 5)
Legacy kept me informed of the status of the service person and when Sam arrived he was very polite and patient with me as I had a difficult time explaining the issues. Sam did a very thorough job and explained all my options! I appreciated all the extra time he spent explaining things to me and showing me the pictures he took and what would benefit our home. Great Job!!

Review 197 (2024-09-07 - Rating: 5)
Abel was great and explained things very well.He was efficient and a pleasant person to work with

Review 198 (2024-10-03 - Rating: 5)
Raymond and the crew were very kind and professional. Great knowledge and explained in detail what caused the issue with the AC . I was very pleased with professionalism and kindness .RegardsDV