Drucks Plumbing & Heating Co.
Located in Neenah, Wisconsin
Address: 109 Curtis Ave, Neenah, WI 54956, United States
Phone: +1 920-722-2642
Rating: 4.3
Services
- Online estimates
- On-site services
- Language assistance
- Repair services
- Credit cards
Categories
- Plumber
- Air conditioning repair service
- Furnace repair service
- Handyman/Handywoman/Handyperson
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-08-27 - Rating: 5)
We have used Drucks since we moved to the area over 3 years ago and have no complaints! All technicians are wonderful and great at answering questions. Dan, the last technician we had, came out and checked out our water heater. He was thorough at explaining what he did, why he did it, and what to do in the future. Also love that if they have to come out for the same problem within 30 days, they dont charge you another trip charge. Great service and customer service over the phone as well! Thank you! -
Review 2 (2024-07-31 - Rating: 5)
We are happy with your service. Curtis was very good at letting us know what to expect and was on top of any questions we asked. The young workers were very polite, and hard working. I sure would recommend your company. -
Review 3 (2024-11-15 - Rating: 5)
Druck’s was friendly, easy to work with and very responsive. Dan is extremely knowledgeable. He and Cam were great to work with and we would highly recommend them and Druck’s. -
Review 4 (2024-05-30 - Rating: 5)
So happy with the way everything went. From scheduling to finish. Tech is very personable and informative. Since this was my second time using them, he remembered me and why he was out for the last service call. Recommend them for your heating and cooling. Give them a call, you wont be disappointed. -
Review 5 (2020-06-15 - Rating: 5)
My 9 year old water heater started to leak and I called Drucks Sudden Service in the morning. I was told that someone would be coming by after they finished another job. They kept me informed on his arrival and it was soon. Todd arrived and gave me a fair completion price and I gave him the go-ahead. I was very pleased with his work and the attention to detail that was provided. My problem was taken care of within 5 hours of my call and I have no regrets whatsoever in using Drucks Sudden Service. -
Review 6 (2024-01-31 - Rating: 5)
A 5 star rating from the time we called through completion of our project! Drucks made it easy to schedule our appointment, the service arrived on schedule, completed our job on time with no issues at all. We are very pleased with the service we received and will recommend Drucks to friends and family! 👍 -
Review 7 (2024-07-23 - Rating: 5)
I have had two experiences with drucks so far and I would not call anyone else. Price was great, clean fast service. Overall would recommend -
Review 8 (2022-12-23 - Rating: 5)
Our furnace stopping working and I called Drucks yesterday morning. With how cold the forecast was, it was so important to have someone come right away. The lady I spoke to on the phone was very nice and caring and they were able to send a tech over within a couple hours. Our tech was so professional, friendly and knowledgeable. He actually explained to me the things he was checking for and how I could spot some things on my own in the future. After a short amount of time, he troubleshot the problem and had us up and running. I could not be more satisfied with the entire experience, including the cost. Very reasonable. I would definitely recommend Drucks to anyone looking for fast reliable service! -
Review 9 (2024-03-08 - Rating: 4)
They were very experienced and explained everything that had to get done to me. They were willing to answer all of my questions about what they were doing, and when they didn’t get done all in one day, they were very apologetic. And I have not had an issue with my plumbing Sense. -
Review 10 (2024-04-03 - Rating: 5)
Schedules a visit promptly to help with my concern or need. Always professional and polite and to the point. Repairs recommended and made quickly and properly. I feel safe with them at my back. -
Review 11 (2023-01-09 - Rating: 5)
Responded in a timely manner. Very friendly & professional. Install was done in about 1.5hrs. The only negative I have is they couldn’t show me a break down of services provided (ie. Price of water heater & cost of labor & any other charges). I was told it was a free estimate. And that estimate was all inclusive of $2,590.00. -
Review 12 (2023-02-04 - Rating: 5)
Called when they opened and came to the house within an hour of my call. Kitchen sink plugged up and Todd came in and cleared clogged completely and efficiently. Did this cleanly in about an hours time. Very Happy with the results. Thanks Todd and Drucks! -
Review 13 (2022-05-04 - Rating: 5)
We moved into our house the end of September 2021. Had some problems with the furnace and hot water heater. Called Drucks and they did a great job. The office personal were very helpful gave us a time frame when their Techs would arrive and called before they got to our home. The Techs were great listened to the problem and fixed it.Great company to work with. We are so Happy that we called themMarshall and Dorothy Proehl -
Review 14 (2019-03-22 - Rating: 5)
My fiance and I move into our home about 2 years ago and have had issues with the toilets in both of our bathrooms since the beginning. We finally decided to call Drucks to help us out. They were very professional and knowledgeable and gave us different options on whether to fix or replace the toilets. We opted for replacing both toilets and Im so glad we did! The toilets work perfectly! They were also able to do the installation the day they came out as well as give us a estimate on remodeling both of our bathrooms. Were both very happy with their service and cant wait to work with them on our bathroom remodel. Highly recommend! -
Review 15 (2024-12-02 - Rating: 5)
Suddenly had a water heater burst in the basement with water everywhere. Made one call to Drucks and within no time a tech was in my driveway. Friendly and efficient service all started with the initial phone call and continued through the entire project. This is the way customer service should be!!! -
Review 16 (2022-04-08 - Rating: 5)
Repeat customer for electrical and plumbing. Sewer repair, electrical panel installation and general plumbing. Excellent communication for all projects large and small. Service people all professional and with good communication skills. They honor their warranties. Have a problematic toilet they have visited several times for. Not a problem with their work: problem is older house & prior owner remodeling issues. Will make them my first call. -
Review 17 (2022-09-12 - Rating: 4)
Service has always been on time and as promised. This visit was to replace a lifetime warrantee water heater. The service team arrived with new water heater in the truck. They had anticipated the end result, based upon the age of the original. Excellent planning. -
Review 18 (2018-01-05 - Rating: 5)
We had one of their master electricians come over early last month to give us pricing on a couple projects for our home. He was very friendly, kind and explained everything thoroughly making it easy for us to understand. We are very excited to work with them! Highly recommend -
Review 19 (2016-09-30 - Rating: 5)
Drucks came to my house recently to fix an issue with my A/C compressor. The scheduling process was very easy and they were on site the next day. They determined the issue and had it fixed very quickly, walking me through the process the whole way. The technician was very professional and knowledgeable. They went the extra mile to make sure I was satisfied, and I would HIGHLY recommend them to anyone needing plumbing or HVAC service. -
Review 20 (2024-06-10 - Rating: 5)
Drucks is great!! Camron was thorough and knowledgeable. And did a good job. -
Review 21 (2024-02-01 - Rating: 5)
We always enjoy doing business with Drucks. For our recent duct cleaning, they were very knowledgeable and professional, easy to work with and answered all of our questions. -
Review 22 (2024-06-19 - Rating: 5)
Dan provided excellent service for our plumbing needs. Highly recommended!! -
Review 23 (2018-08-17 - Rating: 5)
My garbage disposal died over the weekend. I called Drucks on Monday and they showed up early on Tuesday. The service was timely, the service team was clean and friendly and they did the job as estimated. I couldnt ask for anything more - oh, and a one year warranty on the service and parts. -
Review 24 (2023-02-16 - Rating: 5)
My tub toilet, and all of my sinks kept backing up and bubbling. Every time they were in use. Great customer service on time and very friendly and had the job done in a timely manner. -
Review 25 (2018-11-16 - Rating: 5)
Drucks has always been very thorough in their repairs, installation, clean up and followup of our needs at home, We signed up for the yearly service plan and this assures me of being at the top of the list if I have any needs. I also receive 10% off on any service calls. Drucks is our one stop shop for plumbing, electrical, heating and cooling. -
Review 26 (2019-02-25 - Rating: 4)
Had a service complete on my furnace 2/25/19 and was very pleased with everything. I asked a multitude of questions and every single question got answered. They even went above and beyond to inform me of things to look for as a homeowner. The technicians were also very polite and easy to work with. -
Review 27 (2021-10-27 - Rating: 5)
They were absolutely amazing! The flush valve on our toilet broke and after three hours of me attempting to replace it (with only written instructions, zero plumbing knowledge, and a multitude of youtube videos *hangs head in shame* ) we finally called a plumber. It needed to be fixed ASAP as my girlfriend just had knee surgery and that was the only accessible bathroom for her. They went out of their way to help us since it was so close to their closing time. The plumber (Todd!) was amazing, didnt judge me for thinking I could become a professional in a few short videos, and had us up and running in record time. I will hang up my wannabe plumber hat and ALWAYS call the for all my plumbing needs. I recommend you do the same!! Thank you TODD and DRUCKS! -
Review 28 (2023-01-03 - Rating: 5)
Called and they were over is less than an hour! Got a new faucet and garbage disposal right away. Its so nice to have everything working again! -
Review 29 (2023-01-20 - Rating: 5)
The person doing the service excellent, walked through what he was doing. Took a bit longer but he was able to hard wire my new dishwasher unlike a few other places. -
Review 30 (2023-10-11 - Rating: 5)
Daniel was very professional and knowledgeable and courteous. He fully explained the issues and fixes them in a timely manner. -
Review 31 (2024-01-31 - Rating: 5)
Fair prices, reliable service, friendly folks in person or on the phone. Leave the work area clean when finished. Very helpful. -
Review 32 (2021-07-19 - Rating: 4)
The job was completed with no problems. I chose them because they were on original water heater. However, after the fact found out they were a bit pricey compared to other places. -
Review 33 (2020-03-10 - Rating: 5)
I called Drucks for an urgent service. They were able to book an appointment that day and were prompt. Their estimate was reasonable and they got back to me quickly with all my questions. -
Review 34 (2017-10-17 - Rating: 5)
I have trusted Drucks for more than 10 years. I am more than satisfied with my lastest experience choosing and installing a new furnace, as well as all the inspections leading up to this decisions. -
Review 35 (2023-12-16 - Rating: 5)
I have had Drucks plumbing and heat doing repairs for many years. They always do a good job for me -
Review 36 (2023-10-26 - Rating: 5)
Very friendly and came out immediately after having an emergency call. Explains rates and quotes very well. -
Review 37 (2017-04-26 - Rating: 5)
We have used Drucks in the past, both for plumbing and heating/cooling work. Whether planned work or unplanned emergency, the employees at Drucks are knowledgeable, courteous and thorough, and get the job done right the first time. -
Review 38 (2023-01-06 - Rating: 5)
I had an issue with a slow kitchen drain. They were polite and explained what the problem was. It was fixed within no time and would recommend them. -
Review 39 (2017-07-01 - Rating: 5)
They were able to quickly schedule a service call,arrived on time and were in and out within an hour. They did quality work and I am confident in what the did. (Replaced sump pump) -
Review 40 (2023-02-08 - Rating: 5)
Leaking older water heater...called Drucks and got prompt professional service...diagnosed and explained problem...then proceeded with a very professional removal of old unit and installation of new unit in record time.Thank you very much!!! -
Review 41 (2020-06-25 - Rating: 5)
We needed a smoke detector installed in a basement bedroom that was getting an egress window, as well as replacing 2 old detectors. Steve came and did the work, he was very friendly and professional. You could tell that he takes pride in his work. We had a billing issue and Brian worked with us to resolve it. -
Review 42 (2017-04-25 - Rating: 5)
Drucks is the only place I call as they cover my entire house for almost any issue and do a great job at a fair price - recommend all the time to others that ask for plumbing, heating, cooling or electrical. -
Review 43 (2023-01-24 - Rating: 5)
Excellent job. Todd is an excellent plumber. Very nice guy. Pleasant to be around. Thank you Todd -
Review 44 (2022-08-02 - Rating: 5)
Very friendly, oks with me first for a visual inspection, when finding problems, explains them and how they need to be done. Gives me a extimate on repairs, tells me how long it will take and what they will do. Great service. -
Review 45 (2022-08-15 - Rating: 4)
Wonderful people the lady who answers the phone was so sweet sounded like she was a little old lady. The plumber was great too.nice guy looked like a garden knome, with his long goatee -
Review 46 (2023-01-13 - Rating: 5)
Todd and Fernando were timely and professional. Great people and made sure we were taken care of -
Review 47 (2023-02-27 - Rating: 5)
5-star service from Todd for our garbage disposal installation. Quick, friendly and professional!! -
Review 48 (2018-11-06 - Rating: 5)
Drucks did an incredible job on my plumbing issues. A job that was estimated to be 2 days, finished in 1 day. -
Review 49 (2023-01-09 - Rating: 5)
They came really quick and were very professional and knowledgeable.I would certainly call them again. -
Review 50 (2023-02-02 - Rating: 5)
They did an excellent job in repairing our shower. Definitely will be utilized their services again. -
Review 51 (2023-02-01 - Rating: 5)
Furnace inspection went great! They even patched a hole in my venting! Thank you Hunter and Rob. -
Review 52 (2021-05-07 - Rating: 5)
Not only fixed leaking pipe also detected small leak and fixed it. Replaced water heater in record time. -
Review 53 (2018-11-16 - Rating: 5)
They were wonderful to work with and they were on time! Definitely buy the Service Partner Plan it’ll save you money. -
Review 54 (2020-05-31 - Rating: 5)
Justin was amazing. He went above and beyond and was a great guy all around. I’ll never use anyone else. -
Review 55 (2023-11-02 - Rating: 5)
Did a great job , put them on my good guy list.Whit S. -
Review 56 (2024-02-01 - Rating: 5)
Service was great from the first visit to the completion of the project. -
Review 57 (2024-04-03 - Rating: 5)
Came less then a month ago and it didnt fix the problem. So they came back with their call back warranty. Hopefully its fixed and have no issues. -
Review 58 (2023-12-31 - Rating: 5)
On time, very nice, fixed a small problem and was on his way. -
Review 59 (2023-03-02 - Rating: 5)
Came out the same day was friendly and helpful. Very pleased with service. -
Review 60 (2022-12-29 - Rating: 5)
Hunter updated the cold air return system on my furnace.My system runs better and I have more room in my basement too! -
Review 61 (2024-03-01 - Rating: 5)
Responsive. Professional. Effective. Expensive. Happy Camper. -
Review 62 (2023-09-29 - Rating: 5)
Drucks service was awesome! I called early morning and they were here within hours. We ended up needing a new water heater and they replaced it on the spot. Fast, friendly and quality service! Would definitely recommend. -
Review 63 (2023-09-04 - Rating: 5)
Timely and professional service. Provided explanation of the problem and cost effective solution. -
Review 64 (2017-07-18 - Rating: 5)
All of the men were very helpful and explained all my options and solutions. Very very happy with all of the services and would totally recommend -
Review 65 (2023-09-15 - Rating: 5)
Todd and Fernando at Drucks Plumbing just got my 5 stars!I called in a plumbing emergency, and they were at my door in no time. Their expertise was evident as they swiftly tackled a cracked venting system, replacing it flawlessly in under 40 minutes. Included was Clean Up. -
Review 66 (2023-12-08 - Rating: 5)
Friendly, Helpful, and Very Efficient cant ask for anything elseOld school Workers.Very impressedWill work with Them Again when issues ariseThank you Drucks -
Review 67 (2024-01-31 - Rating: 5)
Keller was great. He explained what we needed and why. He also explained all after install. -
Review 68 (2024-05-03 - Rating: 5)
On time. Friends and did a good job. -
Review 69 (2023-02-03 - Rating: 5)
Technician very professional, courteous and knowledgeable about heater/furnace check. -
Review 70 (2023-03-07 - Rating: 5)
Same day service. Quick and easy. Thsnk you so much! -
Review 71 (2024-02-08 - Rating: 5)
Very professional and friendly. I highly recommend Drucks. -
Review 72 (2023-10-15 - Rating: 5)
Got the job done very fast and very correct... -
Review 73 (2023-01-25 - Rating: 5)
We lost hot water. My sister did some research on the code given on the water heater. Drucks had installed the water heater and its still under warranty. They responded immediately to fix the problem. Unfortunately, the initial problem led our plumber to research the next possibility of repair. He demonstrated remarkable perseverance and professionalism as he worked to resolve our problem. In the end, he fixed the venting, replaced the switch and motor,so we have hot water again. The problem was so complicated that it took 5 hours and several trips for parts to finish and solve our problem. Todd is exceptional in his professionalism and perseverance. We are grateful to him and Drucks! -
Review 74 (2022-12-30 - Rating: 5)
Awesome job! They fixed my drain issue! -
Review 75 (2023-03-03 - Rating: 5)
Great service!! Would recommend Drucks to everyone!! -
Review 76 (2023-01-10 - Rating: 5)
Extremely friendly staff and very fast. We had a copper pipe burst in our laundry room thanks to bitter cold temperatures and our own ignorance. I called at 9pm-ish and asked for callback for the morning, not needing emergency dispatch. I was called back by 9am the next morning and the plumber arrived by 1:30, everything fixed within an hour. I found the rates reasonable and all charges were clearly explained before agreeing to the work. Ill be keeping their number saved for future use, hopefully no more emergencies though 😄 -
Review 77 (2022-06-27 - Rating: 5)
A/C unit went out all of a sudden. I called at 8pm and they connected me with their service tech who was willing to come out that night to take a look at my unit. I told them that was unnecessary and so they came right away the next morning. Service tech did not try to sell me anything and explained everything amazing. Ended up not being able to fix my unit as it was 27 years old. We went over options and suggested the cheapest route would work best for me. 2 days later they were here and installed new AC unit and everything is working great. Would recommend to anyone at least on the AC unit side. Office and service tech were some of the best I have ever encountered (I bought the Goodman AC unit and they have 18 month 0% interest through greensky, which is what I went with). -
Review 78 (2023-01-05 - Rating: 5)
Todd was quick and did excellent work. -
Review 79 (2023-11-01 - Rating: 5)
Prompt and professional! They solved our problem ASAP. -
Review 80 (2023-03-14 - Rating: 5)
Great job cleaning out a blocked sewer. Very professional. Highly recommended. -
Review 81 (2022-03-01 - Rating: 5)
My toilet was running. Not continuously, but it would run for 15 seconds, stop for 30 and then run for 15 -
Review 82 (2021-11-02 - Rating: 5)
While recovering from knee surgery, the only toilet that is accessible to me started to leak. I called Drucks and a told them what was happening. A technician took the job after the last appointment time they normally take solely because they are great people! The technician was kind and respectful and fixed the toilet within 30 min. Couldnt have asked for better service! -
Review 83 (2023-11-28 - Rating: 5)
Dan found the issue and offered suggestions. Very professional. -
Review 84 (2022-06-01 - Rating: 5)
Water heater went out and Drucks sudden service had me back up and running in no time and they did not rip me off. I checked afterward and their price for the water heater was fair and their labor to install also very reasonable. Thanks Drucks! Definitely will use you again!..Bob Ellis -
Review 85 (2021-09-03 - Rating: 5)
Woke up to find our water heater was leaking water everywhere. I googled plumbers and Drucks came up 1st so I called. The receptionist was wonderful and polite. She said a plumber would be to my home within the hour and sure enough Todd was! He was so professional, friendly and honest with us. We needed a new water heater sadly but Todd installed a new one as quickly as possible. We were thinking it would be a few days but were surprised to learn they have their trucks stocked to keep lives moving. A very great experience under the circumstances! -
Review 86 (2022-12-30 - Rating: 5)
Came out ASAP and quick excellent service. Very happy with the service! -
Review 87 (2023-01-04 - Rating: 5)
Came out right away or even same day. Quality work. -
Review 88 (2021-11-23 - Rating: 5)
Todd was fast and did a great job replacing the water heater. It was my 1st time having to deal with a broken water heater and it was so easy and painless. -
Review 89 (2022-08-10 - Rating: 5)
Drucks is my goto for any plumbing needs. They are professional, friendly, timely, do quality work and dont kill my budget. -
Review 90 (2020-11-20 - Rating: 5)
Outstanding service. My skills as a home plumber caused a bit of a severely toxic environment, they showed up and had it fixed with the drain running great in no time. Outstanding service and skill! -
Review 91 (2023-03-06 - Rating: 5)
Excellent customer service from beginning to end!! -
Review 92 (2021-04-06 - Rating: 4)
Did good work just took longer then I thought it would from what I was told -
Review 93 (2022-07-30 - Rating: 5)
Been a client for 12 years with the service partner program. -
Review 94 (2023-03-27 - Rating: 5)
Repair leak kitchen plumbing.Thank you -
Review 95 (2024-01-01 - Rating: 5)
Friendly, expert service. -
Review 96 (2017-04-26 - Rating: 4)
Fast service, knowledgeable employees and reasonable pricing! -
Review 97 (2022-12-05 - Rating: 5)
Drucks installed my furnace and a couple of water heaters, at my house plus some small plumbing jobs, always fast and friendly service. and reasonably priced. -
Review 98 (2023-10-09 - Rating: 5)
Very helpful and understanding. -
Review 99 (2017-05-04 - Rating: 5)
On time, work completed, and everything cleaned up. All of this despite the rainy day. Installed a bathroom fan. Thank you! -
Review 100 (2017-07-16 - Rating: 5)
Always excellent service! -
Review 101 (2022-07-21 - Rating: 5)
They were on time and very professional. -
Review 102 (2023-01-05 - Rating: 5)
Knowledgeable, personable, professional service -
Review 103 (2022-06-13 - Rating: 5)
Other than the yearly maintenance checking, answered all of my additional questions. -
Review 104 (2020-11-28 - Rating: 5)
Great service . Courteous and Knowledgeable. -
Review 105 (2017-07-06 - Rating: 5)
Friendly folks who know what they are doing. -
Review 106 (2020-05-29 - Rating: 5)
Professional service quickly. -
Review 107 (2024-07-31 - Rating: 5)
I think I already sent in a post!!!!!!!!!!!!!