Mr. Rooter Plumbing of Muskegon County

Located in Muskegon, Michigan

Address: 1657 S Getty St Suite 37, Muskegon, MI 49442, United States

Phone: +1 231-903-6029

Rating: 4.5

Services

Online estimates
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Credit cards
Credit cards

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-15 - Rating: 5)
Im so thankful and impressed with the work I had done here today and the customer service i received. Had my line jetted out and scoped and it was determined that the line needs to be replaced due to many roots and cracks in the pipeline. I am in good hands as they will also be doing the work to replace the line. If you need plumbing work done give them a call they know what they are doing.

Review 2 (2024-12-02 - Rating: 5)
Had an issue with just our kitchen drain backing up. Has Mr. Rooter come out just because they could come that day. After about an hour and a half, he (Aaron) Thought it was a bad vent because the sinks would drain without the vent on. That night I bought a new vent (Aaron didnt have one). Put it on, and had the same issue. Aaron called me the next day to see if it was working. I told him no, and he asked if he could come back that night, Thanksgiving eve. I didnt want to do that to him, so I just asked him to put us on his schedule Monday. (Our drain would go down, but very slow). Well, he came back on Monday and the drain is free flowing once again. I highly recommend Mr. Rooter. I was very surprised that he called us to see if the issue was resolved. Aaron was great. Thanks again.

Review 3 (2024-10-26 - Rating: 5)
I called and had someone over in 1 day and Aaron went out of his way to help me get what I wanted. The job ended up being more involved than originally thought but they completed it in 2 days, working into the evening. I really appreciate the quick response and quality work!

Review 4 (2024-08-24 - Rating: 5)
I had an emergency plumbing situation last weekend. They answered the phone promptly and got me on the schedule right away. They were very flexible when I had to switch to the new day due to prior engagements before they could come the original day. The next day Brandon came out, he answered all my questions with expertise and confidence. Highly recommend calling for your plumbing needs.

Review 5 (2024-11-19 - Rating: 5)
Great service, showed up quickly after calling. Repairman was one of the best and proper people I have met. Definitely would recommend them for your pumping needs.

Review 6 (2024-06-04 - Rating: 5)
I just had Mr. Rooter out to put in a Spigot at my business. They sent 2 guys both great guys very nice and did a great job. What was interesting was it seemed like one was executing the work and the other one was focused on customer service and handing parts and tools to the guy doing most of the work. Im not sure if it was designed this way but It was EXTREMELY EFFECTIVE and a great idea if this was the intent! Especially now... It just doesnt seem like anyone cares about customer service at their businesses anymore! I will not call anyone else to do my plumbing! Great job guys!

Review 7 (2024-12-04 - Rating: 5)
Aaron was knowledgeable and easy to communicate with about the job. Very happy with him and his work.

Review 8 (2024-09-28 - Rating: 5)
Finally found a company I can use for life. They were on time, did a beautiful professional job and even cleaned up. Very polite and informative.

Review 9 (2024-07-07 - Rating: 5)
Aaron and his partner were awesome! They worked really hard to get my drain unclogged after my son poured a pound of lard down it. I would definitely call them again with any other plumbing needs.

Review 10 (2024-10-01 - Rating: 5)
Brandon is amazing he took the time to educate and show me how my drain system should function and gave me preventive measures to avoid frequent sewer issues.

Review 11 (2024-05-23 - Rating: 5)
Urgently needed plumbing help due to broken pipe..... Mr Rooter answered phone with LIVE customer service (not a chatbot!) They were able to get a plumber out to my home within about 70 minutes and the job was fixed with water flowing again (no leaks) in about 2 hours!! All of this on (basically) Memorial Day weekend!! I am so grateful!

Review 12 (2024-03-25 - Rating: 5)
I will definitely recommend them anytime someone asks me about a plumber! We had broken pipes and everyone I called was telling me they were 2 days out for appointments. Not only did they rearrange their schedule to come out but fixed it the same day! Thank you so much!

Review 13 (2024-07-11 - Rating: 5)
Jacob gave me a fair appraisal and had my line fixed almost immediately. More than pleasantly surprised; thank you, Jacob!

Review 14 (2024-06-05 - Rating: 5)
Very punctual and helpful. When we asked for a taller toilet the guys brought a taller one and installed it with no extra cost. The toilet flushes better than the first toilet as it has a larger tank..

Review 15 (2024-01-17 - Rating: 5)
The guys did a great job. They were very honest, and professional, they even did more than what was expected. They found some problems on the citys end and Called them up and they came right out and Even told me theyd come within a year free if I had any problems.

Review 16 (2024-08-20 - Rating: 5)
Fast, professional, quoted arrival time and arrived on the dot! Saturday afternoon call, done in a flash!!!

Review 17 (2024-01-18 - Rating: 5)
The two gentleman that came out today were so professional, they knew exactly how to fix my issue within just a second of looking at it. They did wonderful, I will definitely be using their services in the future:)

Review 18 (2024-04-02 - Rating: 5)
Extremely knowledgeable and friendly. They went above and beyond to help me today and I really appreciate them. Amazing work and really nice company. Thank you guys so much. I highly recommend these guys.

Review 19 (2024-07-15 - Rating: 5)
They did a thorough job, fixed the drainage problem, and did a fantastic job of cleaning up after they finished.

Review 20 (2024-12-09 - Rating: 5)
It was a rough day with a sewer backup, but the guys from Mr Rooter were fast, pleasant and professional. They didn’t leave until the job was done and it was after 9pm. Recommended.

Review 21 (2022-05-25 - Rating: 5)
When we called to make an appointment, Meagan was extremely courteous and helpful. She was able to schedule us the same day. The service technician, Bryan, was absolutely amazing!!!! He was here at exactly the time that we were told he would be here. Bryan explained exactly what was going on and he didnt try to sell us services that we didnt need. Now I will only use Mr. Rooter. Thank you so much Meagan and Bryan!!!!!

Review 22 (2022-06-06 - Rating: 4)
Austin was very professional and courteous. He showed me on camera the problem with the pipe backing up. He did answer a couple of questions I had. I was annoyed with waiting all day, since I had a 9:00am service appointment and had to call to check on technician, still the job was done and happy with the technician professionalism.

Review 23 (2024-01-26 - Rating: 5)
Was supposed to be unclogging a sink, but as karma has it external factors came to fruition. They let me know the details and Im going to be reimbursed thanks to their advice. Guys were great and I appreciate their service.

Review 24 (2024-10-29 - Rating: 5)
Great work from a knowledgeable person who was also pleasant to talk to.

Review 25 (2024-12-06 - Rating: 5)
They did an excellent job unplugging my bathroom drain several months ago in an extremely old home and its still draining great. I just wanted to say Thanks ! 🙂

Review 26 (2024-11-19 - Rating: 5)
Mr. Rooter just left my home in North Muskegon, and I couldnt be happier with the experience! Wonderful customer service! Didnt try to upsell me, which I greatly appreciate! And I can flush the toilet again! YAY!

Review 27 (2023-03-18 - Rating: 5)
I would like to thank Dakota, he was awesome. Because myself husband is in a wheelchair a lot of times I get taken advantage of . Couple days before I called Bulldogs and they did nothing but charged me over two hundred dollars 🙏Thank you again .

Review 28 (2024-01-19 - Rating: 5)
They were VERY Friendly and understanding! Also I needed something done right away and they came and did it! They are also very reasonably Priced!

Review 29 (2022-06-15 - Rating: 5)
Dennis came out & fixed someone else’s poor attempt at a repair job. He was friendly, efficient & even did a beautiful job patching the board under the sink. More than I expected. We will definitely be using them again.

Review 30 (2024-11-29 - Rating: 5)
Thank you so much for your excellent service and for helping us the day before Thanksgiving! You saved the day!!!

Review 31 (2023-01-03 - Rating: 5)
Sent a tech out next day, less than 24 hrs. They informed me of an accurate time tech would be here. Professional, quick and fixed our backup and a leaking toilet! Couldn’t be more happy!

Review 32 (2024-03-15 - Rating: 5)
I have been using Mr rooter for the last 3 years , they are the best in town, great customer service, good work ethic, honest , quick response.

Review 33 (2024-02-17 - Rating: 5)
Fast & friendly service. As soon as I called they sent technicians out to the house. They got to work right away and were very friendly.

Review 34 (2022-11-16 - Rating: 5)
Bryan took care of our problem quickly and efficiently. He was knowledgeable and gave me great information on future steps. Couldnt have asked for a better experience.

Review 35 (2023-12-22 - Rating: 5)
The guys were wonderful, kept me informed , gave me options, professional. I would definitely hire them again when needed.

Review 36 (2021-09-17 - Rating: 5)
Amazing service, showed up on time and wore booties to protect my flooring. Was extremely communicative, answering all my questions and explaining in detail how the snake worked for cleaning my pipes. I will definitely be a repeat customer for any future plumbing issues that may arise!

Review 37 (2021-07-07 - Rating: 5)
Very respectful professional respected my home service was done in a timely manner l do not have the best and dont have much but I was treated the same as a person who live in Mansion. Attitude was outstanding. Service price was reasonable.The job was done without judging the environment being worked. I am a very happy customer. The service was done to my specifications. Will be using the service again in the future.Very impress with the work done.

Review 38 (2021-05-28 - Rating: 5)
The guys did a fantastic job! Were on time and worked very clean. Very professional team. The ladies that set up our appointment were very pleasant and cared about our situation. Big back up in basement taken care. Thank you!

Review 39 (2024-07-02 - Rating: 5)
The guys were great! Said they weren’t going to leave until my sink was fixed and they followed through! They were the second company to try and succeeded whereas the first company wanted to replace piping. I’m super happy with how the service was provided and the guys were very professional. Thank you!

Review 40 (2024-01-28 - Rating: 5)
Outstanding job by Brandon, very professional and friendly, would highly recommend Mr Rooter for all your plumbing needs.

Review 41 (2021-06-10 - Rating: 5)
Great company! The lady who answered the phone and the technician were both professional and friendly. Would highly recommend and I will be using them anytime I have a plumbing issues!

Review 42 (2023-01-09 - Rating: 5)
The tech was awesome. Cleared my clogged sink in no time. He was very prefrontal and friendly. I would definitely recommend them

Review 43 (2022-11-05 - Rating: 5)
Brian did a great job. He was careful and didnt rush. Have several good options for keeping the problem from happening again

Review 44 (2023-05-11 - Rating: 5)
Drew was on time took care of clogged drain. He was AWESOME ! Would highly recommend Mr Rooter!

Review 45 (2024-10-18 - Rating: 5)
Through job, clean, treated me right.

Review 46 (2023-02-07 - Rating: 5)
I would highly recommend Mr.Bryan Fry he is very professional and wants to take care of the problem you are having and willing to do anything on his power to complete the job

Review 47 (2024-06-03 - Rating: 5)
They put in an outdoor water source for me and it was done fairly quickly. The technician was super friendly and very informative. Will be using them again for my plumbing needs.

Review 48 (2021-10-06 - Rating: 5)
Had to have our sewer pipe cleaned out(roots & debris). Great work and much quicker than I expected.

Review 49 (2022-10-12 - Rating: 5)
Found out it was more than a clogged drain.Access entryway filled with installation.Soo had to put off till further notice.

Review 50 (2021-10-26 - Rating: 4)
Service guy was very nice and friendly! Did an awesome job!

Review 51 (2024-04-26 - Rating: 5)
Jason was friendly efficient and very knowledgeable...I would have him in my home anytime

Review 52 (2018-08-05 - Rating: 5)
A very experienced plumber with well stocked truck to take care of the job, then cleans up any mess at no extra charge.

Review 53 (2023-01-20 - Rating: 5)
Dakota was awesome! Very friendly and professional.

Review 54 (2021-08-02 - Rating: 5)
Mike knows plumbing and always does a great job for us!

Review 55 (2023-11-14 - Rating: 5)
Yanny was very friendly, informative, and did the job very.Would definitely recommend.

Review 56 (2022-08-11 - Rating: 5)
Brian was prompt, friendly and knowledgeable. Great service

Review 57 (2019-08-26 - Rating: 5)
Awesome service. Garauntees his work. And toilet flushes nicely.

Review 58 (2024-06-20 - Rating: 5)
Very professional and efficient

Review 59 (2019-03-04 - Rating: 5)
Came same day, fixed broken outside faucet. I would use them again.

Review 60 (2022-09-18 - Rating: 5)
The service was very good and they explained it very well that I didn’t have any leaks no where on the inside or outside everything was checked very professionally I’m just waiting on my email and pictures to be sent to my email and yes I referred you to everyone I know you all are professional and very patient

Review 61 (2023-05-25 - Rating: 4)
They did a excellent job.

Review 62 (2021-06-18 - Rating: 5)
Brit did a wonderful job job replacing and repairing my where! Showed up early, was very professional. Cleaned up more than the mess he made! Amazing service

Review 63 (2023-05-30 - Rating: 5)
Friendly, answered & explained all my questions.

Review 64 (2022-05-23 - Rating: 5)
Adam was very professional, communicated clearly, and went above and beyond what I expected from his service.

Review 65 (2021-09-28 - Rating: 5)
I had the team at mr rooter come in and do various plumbing jobs around my home and was very please… everything got done on time and on budget.. I would highly recommend