Intelligent Service Plumbing, Heating, Cooling & Drain Cleaning

Photo of Intelligent Service Plumbing, Heating, Cooling & Drain Cleaning

Located in Mount prospect, Illinois

Address: 709 N Main St, Mt Prospect, IL 60056, United States

Phone: +1 847-851-4663

Rating: 4.8

Services

  • On-site services
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air duct cleaning service
  • Drainage service
  • Furnace repair service
  • Heating contractor
  • Hot water system supplier
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-20 - Rating: 5)

    Ive called Intelligent Plumbing quite a few time over the last 8 years for any plumbing related issues I had around the house abd must say that every single time they have been honest, courteous, and professional. They came in, repaired what needed to be fixed, and made sure the work are was clean before leaving. Ive had great interactions with the techs that came to repair the issues and I will continue to use their services for years to come.

  • Review 2 (2024-12-29 - Rating: 5)

    Quick, reliable service to replace hot water heater and repair toilet. Professional, courteous, and knowledgeable. Upgrades were offered. Prices given up-front before work started.

  • Review 3 (2024-12-07 - Rating: 5)

    Intelligent Service has my business for life. Both John and Trevor are wonderful people, and great at what they do. I cannot give them anything less than a 5. I would give them both a ten if I could. Very professional service and very personable people. I know that my plumbing and my HVAC has been done right.

  • Review 4 (2024-11-25 - Rating: 5)

    Excellent company.Prompt. friendly, knowledgeable and great pricing. They tell you UPFRONT what theyre doing and exactly how much it would cost (NO SURPRISE CHARGES!)Highly recommend them.

  • Review 5 (2024-12-27 - Rating: 5)

    We had this service since 2019 and the technicians are very professional and understanding. They had worked in our heat and air conditioner. Very good work.

  • Review 6 (2024-09-10 - Rating: 5)

    The scheduler told me she was sending her best and boy did she mean it! Kenneth aka Boomer, specializes in rodding and hydro-jetting and has obviously been doing this a while. I felt confident in his abilities and advice given in regards to a situation with my sewer line. I had hired Intelligent for a 2nd opinion before a major excavation that was recommended by the 1st company. I dodged an unnecessary major expense and couldnt be happier. Highly recommend Intelligent Service!

  • Review 7 (2024-03-26 - Rating: 5)

    Ken is a no nonsense guy. Tell it like it is. He was early(never happens). He made a visual inspection and the proceeded to use a camera and then a heavy duty rodder and pull out a garbage bag of roots. All for the price of $93.00. On top of that he wasnt going to charge me if he couldnt open the drain. This is what 35 yrs. of experience looks like. If all the technicians are like Ken, then you cant go wrong.

  • Review 8 (2024-10-06 - Rating: 5)

    Johnny was great! He installed a back up battery sump pump with much expertise and he left the space clean and organized. He explained how the system worked and answered all my questions. He was a pleasure to work with!

  • Review 9 (2024-12-30 - Rating: 4)

    Felix very nice and knowledgeable. He tested everything in the system could bot find the problem but ruled out some issues I questioned in furnace

  • Review 10 (2023-08-10 - Rating: 5)

    Edgar from Intelligent Service was the best plumber Ive ever had. He was kind, courteous, and a great problem solver. As with most repair jobs, once you open that wall, a million unexpected things go wrong. Edgar solved every problem and did so in a way that kept the job from turning into a massive beast of torn out tile or cut-outs behind cabinets, blah blah blah. I would fully recommend Intelligent to anyone with an old home that perhaps was not updated correctly in the past- and needs a creative thinker to solve your weird plumbing problems.Also- the person who called me to schedule everything and check on times was very well spoken, kind, and competent- something I unfortunately have found lacking in many repair service companies of late. So kudos to the office side of this company as well!

  • Review 11 (2024-07-15 - Rating: 5)

    Why is everyone at Intelligent Service so GREAT?!?! I have called on Intelligent Service on many occasions and every technician/plumber has been just amazing! They are so knowledgeable, professional, and do really good work. Thanks to everyone from the folks that answer the phone (thank you, thank you) to the folks that come out to do the work, you are the best and I am a customer for life!

  • Review 12 (2023-04-02 - Rating: 5)

    Edgar Herrera, came out to my moms house. Friday night Saturday morning. Where our main sump pump had failed, as well as the check flow valves and the backup sump pump had become disconnected. This was pouring water up into the basement from the sump pit. He figured out the issue in less than 30 seconds, unplugged the backup reconnecting the pipe and got it moving water out again. Opted for a new pump and his recommended pipe routing. As well as a route to take for correct long term repair for the 3 inch cast iron drain pipe, that decided to rust through the same night. Besides the really nice and quick work he did. He made the situation more bearable because hes a really good guy. Thank you for the incredible service, especially being a middle of the night emergency call.

  • Review 13 (2024-09-06 - Rating: 5)

    Gilbert Soto did an excellent job snaking our shower drain. Also replaced the caulk in our stand up shower. Highly recommend Intelligent Plumbing.

  • Review 14 (2024-06-24 - Rating: 5)

    John arrived on time and was ready to assess the trouble. He quickly found the problem and planned a recovery processs. Within minutes, John fixed the toilet from rocking and straightened seat. He was very neat and very accomodating. He the. Fixed another toilet seat. Asked if there was anything else that needed work, cleaned up and then presented the bill. I highly recommend this plumber and his company - great service and fair price

  • Review 15 (2024-08-07 - Rating: 5)

    Felix was great, very detail oriented and explained every step of the cleaning. He showed me before and after pictures. It made me feel secure with choosing Intelligent services. Thank you

  • Review 16 (2024-06-25 - Rating: 5)

    The service tech, Cory Synder was awesome. He was very kind and patient he answered all my questions. He did not tryto sell me something I didn’t need, he showed what needed to be replaced and explained everything. I most definitely will be calling in the fall for the furnace I will also be telling all my friends about your company.Arlene M

  • Review 17 (2024-06-10 - Rating: 5)

    We were extremely satisfied with Felix who arrived at our home in a timely manner, assessed a problem we did not realize we were having and repaired and replaced what was necessary to solve the problem. It was excellent service and we give Felix and Intelligent plumbing the highest rating.

  • Review 18 (2024-03-09 - Rating: 5)

    Gus and Jose did a great job repairing a discussing and difficult sewer problem. After 40ft of cast iron replacement my bathroom works.

  • Review 19 (2024-03-08 - Rating: 5)

    Highly recommend! Very quick to come out for a problem. Wonderful customer service. Cory replaced a couple parts for my furnace/ac units and did excellent work. Thoroughly explained everything, made sure work area was clean when finished, and went above and beyond to do perfect work. Very glad I found this company!

  • Review 20 (2024-01-30 - Rating: 5)

    Boomer came out and helped us today with a substantial plumbing issue. He was kind, professional, and knowledgeable. He got the job done quickly and effectively. Were repeat customers with Intelligent and have been happy with all of the plumbing and HVAC services we have received. I highly recommend this company.

  • Review 21 (2024-02-23 - Rating: 5)

    Anthony C. was the technician who came to service my refrigerator and he was amazing. Very professional, polite and knowledgeable about the service I needed. I had a new refrigerator installed a few days ago and needed assistance with the waterline. Anthony explained exactly what needed to be done and didn’t try to sell me other products that wouldn’t benefit me. He was quick and thorough with his work. Highly recommended and will definitely contact Intelligent Service again.

  • Review 22 (2024-08-15 - Rating: 5)

    Our technician Johnny was fantastic. I really appreciate all his help! He pulled a plastic cap out of our drain that was seriously near impossible to get out!

  • Review 23 (2024-09-19 - Rating: 5)

    An outstanding experience, from beginning to end (if someone can wax poetic about a plumbing service, lol). The company was immediately available, responded in under an hour to our query. Honest, hard working, no price gouging. We got great service for a great price, and our tech thoroughly cleaned up after completing the work. We would without hesitation use this company.

  • Review 24 (2024-02-05 - Rating: 5)

    Eric showed up on time for the appointment. He was friendly and knowledgeable. He quickly completed the plumbing jobs I needed done and left everything clean and neat when he was done. I have used this company in the past and I have always been very happy with their services.

  • Review 25 (2024-07-11 - Rating: 5)

    The technician, Neal, thoroughly explained all the work he would do and the parts he would install. His knowledge and workmanship were impressive. Everything was done as discussed.

  • Review 26 (2024-06-10 - Rating: 5)

    Tony was very polite. He explained what he was doing and explained everything I asked about. The style of the valve at the bottom of the hot water heater was one I was not familiar with. He explained how it was similar to the main shutoff valves. I am a 72 year old female and he spoke to me as an equal. Thank you, Tony. You made my day!

  • Review 27 (2024-04-02 - Rating: 5)

    Boomer was personable, knowledgeable and, really, the salt of the earth. I met with him several times, and he always explained the processes very well to someone who knows zip about plumbing. His two sons were great, too, especially getting me a water heater right away; Boomers sons are named Lowden and Jared. The various sewer crews who did the exterior work were personable and skilled (we passed inspections with flying colors). This company is a keeper.

  • Review 28 (2024-08-14 - Rating: 5)

    These guys were great! Our professional who came today was very knowledgeable. Will for sure hire again.

  • Review 29 (2024-02-01 - Rating: 5)

    True pleasure working with Intelligent Services. They are professional, respectable and most importantly honest! I highly recommend enrolling in their yearly service plan. They are great at reminding you for service to keep your house functioning efficiently year round.Neil, Corey, Felix and all the team members are rock stars at what they do!

  • Review 30 (2024-12-10 - Rating: 5)

    They came out right away and Jim wasvery friendly and professional. I would definitely recommend this company.

  • Review 31 (2023-07-09 - Rating: 5)

    From beginning to end, working with Intelligent Service was a smooth and pleasant experience. I highly value above and beyond customer service and they give you just that. Scheduling was easy and they explained exactly how they operate so I knew what to expect. The best part is, they were available to come by the next day. Tony was awesome - extremely communicative by giving me updates on his arrival (this was especially great as it can be hard to plan days when companies give you a large window and its unclear when theyre going to show up), as well as, clarifying exactly what it was that he was working on and how he was going to fix it. He identified that the piping under my sink was not up to code (thankfully as we are planning to sell within the next 1-2 years!!). As someone who knows little to none about plumbing, Tony answered all my questions and turned a stressful situation around.In the 2 years Ive lived in my home, Ive unfortunately had to have plumbing service many times. This is the first time Ive used Intelligent Service and wont be the last. Greatest experience Ive had with plumbing services. Thank you!!!

  • Review 32 (2024-12-13 - Rating: 5)

    Trevor was fantastic and addressed our concerns re a plumbing issue with our furnace.

  • Review 33 (2024-04-08 - Rating: 5)

    John came out and did a great job replacing a hot water heater in my daughters house. He made sure that the new tank was working properly and made sure all faucets were in full working condition for both hot and cold water.Highly recommend Intelligent Services for your plumbing and HVAC needs.

  • Review 34 (2023-09-14 - Rating: 5)

    Brian was very friendly and knowledgeable. He explained the problem, our options, and what his recommendations were. He worked very fast, too, and we ended up paying a little less than what was originally estimated. He also made sure everything was put back together and even cleaned up afterwards. We are very happy with his service and appreciate his professionalism. We’ll definitely look to Intelligent Service again for any plumbing issues. Thank you so much!

  • Review 35 (2023-12-27 - Rating: 5)

    Brian was great! He was listening and understanding the issues. Then, he explained me what was going to be needed and why. Through out the job he was polite and friendly, and even showed me how to get a simple tool at the hardware store that will help me in the future. I have some kitchen projects that need to be done, and I will definitely request Brian again!

  • Review 36 (2024-05-09 - Rating: 4)

    Lowden did a good job with our stubborn plumbing issue. His patience is appreciated and he was able to find a solution to the problem. I would definitely use Intelligent Service in the future.

  • Review 37 (2023-07-30 - Rating: 5)

    We have used Intelligent Services for many years at our home and business. Whether it was for emergency services for our sump, ejector pump, routine maintenance on our a/c and furnace or plumbing issues, they have handled it all. They have always been very quick to come out and the work is always excellent. Highly recommend them!

  • Review 38 (2024-08-07 - Rating: 5)

    Nick was great, worked fast and gave us honest feedback that I appreciated. Everything was professional and clearly communicated.

  • Review 39 (2024-05-21 - Rating: 5)

    Excellent customer service, plumbing service, and overall experience. Our technician, Brian, was so nice and explained everything he was planning on doing. The service was timely and well done. Highly recommend.

  • Review 40 (2024-01-17 - Rating: 5)

    Eric arrived in timely fashion, accessed the problem and explained clearly what needed to get done and what the cost would be. Eric was knowledgeable and completed the repair quickly and our water service was again working. Erick observed an another problem situation we have and gave us an understanding on what would have to be down to fix it. He was most helpful, FIVE stars!!!

  • Review 41 (2024-12-10 - Rating: 5)

    Trevor diagnosed the problem, and fixed it quickly at a reasonable price. Good man- keep him around.

  • Review 42 (2024-02-16 - Rating: 5)

    Tony is a terrific plumber. Experienced, competent, efficient, and respectful. This was the second time he came to the house. The first time he surprisingly quickly fixed a leak that my original plumber couldnt stop. With the age of my house, Im sure he will be back. Wont have anyone else.

  • Review 43 (2023-11-26 - Rating: 5)

    Brian was knowledgeable, informative and efficient in his process. I learned a few things that will help me in future similar situations. It was somewhat of an emergency for us and we were very happy to have the repair completed on the same weekend day we called for service. Ive used Intelligent before for a HVAC need and will recommend them to others who are looking for services.Thanks Brian!

  • Review 44 (2024-02-15 - Rating: 5)

    I was very pleased with Brian. Very personable and knowledgeable. He gave me options for my clogged kitchen drain and there was no pressure. He explained the possibilities of each option. I was able to choose the less invasive option which worked very well.

  • Review 45 (2024-03-26 - Rating: 5)

    John was excellent! Very impressed. Sent a picture of the tech when dispatched and John was very knowledgeable and professional. Will be using Intelligent Services for all my plumbing needs

  • Review 46 (2024-01-16 - Rating: 5)

    Eric was very knowledgeable! He fixed my toilet so quickly and it is working great! Highly recommend Intelligent Service. Pricing is very reasonable and they are very trustworthy.

  • Review 47 (2025-01-03 - Rating: 5)

    Ken did an amazing job. He was very thorough and did a great job explaining everything. Will recommend.

  • Review 48 (2023-10-16 - Rating: 5)

    Chris from Intelligent Services responded to a request and resolved a problem without any fuss. He was professional and advised me on the maintenance options. He was able to locate the issue and resolved it in quick time. I highly recommend Chris for the professionalism, meticulousness, and attention to detail that he displayed on the job today.

  • Review 49 (2023-04-04 - Rating: 5)

    Where do I start …so pleased with the Intelligent service tech that replaced my kitchen sink plumbing and installed a new faucet after finding a puddle on my kitchen floor, what a mess, especially when a big family dinner was planned! He was so patient with me and explained every detail of the service provided, including cost…he was quite apparent with everything involved. In addition, he replaced a leaky tub faucet in which I was having issues with the temperature of water as well. He had all the parts available in order to fix my issues, which I appreciated in completing the jobs the same day. Very professional attitude and quite knowledgeable. I’m definitely impressed and now know who to call for my plumbing needs.

  • Review 50 (2024-01-25 - Rating: 5)

    I had a main line issue with a snake stuck in it. Call this great company and then they send out Boomer a great technician he looked at the situation then got hes tools Price was reasonable great affordable got the job done and took the unstuck snake out.. Hes the best

  • Review 51 (2024-01-13 - Rating: 5)

    The work was to replace the main water shutoff before and after the water meter. Eric replaced the slighlty leaky, and very old garden valve with new quarter turn shut-offs. He even coordinated with the Village of Arlington Heights to shut off the water outside my house before and after. Excellent work Eric! Looks great too. Very happy with Erics work and the price was reasonable for the job.

  • Review 52 (2023-09-26 - Rating: 5)

    Intelligent Services delivered! They came out same day in the window they promised. Brian gave me 30 minutes notice and arrived on time. He identified the plumbing problem (and a couple of others) and had it fixed within an hour. Definitely recommend!

  • Review 53 (2023-04-30 - Rating: 5)

    Edgar came out to clear a backed up sewer pipe and was really professional. He listened to all my questions and answered them patiently. He seems to really enjoy his work and explained everything really well. It was a Saturday and an emergency and the communication from Intelligent was really helpful via phone and text. Will definitely call Intelligent Services again.

  • Review 54 (2024-08-14 - Rating: 5)

    Prompt, courteous and professional. I appreciated the advance arrival info. including photo of employee arriving.

  • Review 55 (2022-12-08 - Rating: 5)

    Intelligent Service provides professional plumbing services at competitive rates. My technician, Ken, and his crew were on time and got right to work. After a little digging, the situation progressed into something more than anticipated. The crew brainstormed and we agreed on an elegant solution which was minimally disruptive and damaging. Inside the house, they wore foot covers and they explained everything thoroughly, seeking approval before proceeding. I received updates throughout the job so I was always aware of our place in the grand plan. At the end of the day, the crew hauled away all debris and cleaned all work areas thoroughly. Combined with the flexible financing, I was able to complete an important project with a knowledgeable, attentive and professional company in Intelligent Services. I would highly recommend them!

  • Review 56 (2023-07-03 - Rating: 5)

    Love love love this company, very professional, great customer service, but most importantly the people who work for them. Kenneth was amazing and such a people person. He introduced himself and asked what issues I was having. He also explained how things like that can happen, which was very educating, very smart man and most definitely knows his stuff. After he was done, he asked if I had any questions which I didn’t. And said if I had any other questions to reach out to the company. Thank you Kenneth for helping resolve my issue, it was a stress reliever to know someone like you knows what they’re doing. Again thank you so much, you’re awesome and keep up the good work! Kenneth is awesome, he came out again to inspect my sewer line and brought up some concerns, he’s very caring and professional, he also brought up a finance solution for me to in order to get my sewer fixed. Which I am very forever grateful and thankful. Also talking to Earmond such a great and people person, really shows he cares and talked about my different options, most definitely recommend this company, and if you’re not a member than you need to be one. This company really takes care of all your needs!Adding more to my review/ had a call out for my dryer duct and Corey came out, love that dude. Very honest, professional, people person and most definitely is very detailed when he’s explaining things and is always able to answer all my questions. I love this company and love the people they have working with them, they legit are like my family and I love being a genius member TOTALLY worth it.

  • Review 57 (2024-01-22 - Rating: 5)

    Our technician Eric was great - explained the issue clearly, worked quickly and did a great job. We’ve used Intelligent Services a few times and have been happy each time.

  • Review 58 (2024-10-16 - Rating: 5)

    Nick was very professional and explained the problem. He was able to fix the boiler and it is getting nice and warm in my house. Thank you for your quick service.

  • Review 59 (2023-07-13 - Rating: 5)

    Intelligent Plumbing always exceeds my expectations. I have always experienced professional, courteous, and personable technicians, and am pleased with all their services, starting with very pleasant and helpful staff in scheduling appointments. Knowing their team is there to readily respond to my need for emergency or maintenance calls, gives me great peace of mind. They are the best!!

  • Review 60 (2022-08-18 - Rating: 5)

    We needed to have our sump pump replaced without much warning. Edgar was fantastic. He was very helpful in assessing the situation and providing various solutions - he worked efficiently and did a really excellent job. Prior to the appointment we had a small miscommunication on pricing and the company stood behind the original quote. Overall really great experience and would highly recommend.

  • Review 61 (2023-04-27 - Rating: 5)

    Corey is a great technician and does high quality work. I have been using Intelligent Services since they were Kerr Mechanical. They must be doing something right for me to be loyal to them for over 15 years.Chris is a great plumber and gave me plenty of options to fix my disposal issue. Unfortunately it wasnt installed correctly when the house was remodelled (before me and not by Intelligent) so to avoid breaking through walls and and an expensive fix, I just eliminated the disposal all together. Silver lining is that I have much more under sink storage now.

  • Review 62 (2023-02-04 - Rating: 5)

    These guys were advised by our neighbor. We are very grateful to them for their efforts and service that they provided in the one day to fix our broken Heater. Brian and Arturo went above and beyond, I am touched and appreciated to them for their hard work!!! They replaced and installed the New Heating System in the same day when it happened. I don’t know what we would’ve done without them! Great guys, great work, really professionals! I would highly recommend this Intelligent Service for home owners!

  • Review 63 (2023-09-19 - Rating: 5)

    The Team Lead Technician, Jim first came to my home to diagnose the sewer gas smell in my home. Jim was very professional and he quickly identified the problem. He also explained the problem in layman’s terms and he showed me where the problems were located. Jim was very patient and I learned a lot listening to him. Thank you Jim. The next day, two gentlemen arrived to service my kitchen sink and basement plumbing problems. They were also very experienced and professional. They left everything neat and not a mess. The best result is NO MORE SEWER GAS SMELLS. Thanks Intelligent Service team!😊

  • Review 64 (2024-10-31 - Rating: 5)

    The company responded immediately and was able to get a technician out quickly. ( non emergency). Jim, the technician was most professional, kind, respectful and knowledgeable. He repaired what we needed repaired and kindly gave estimates for other projects. He worked quietly and efficiently and cleaned up as he went. Truly a wonderful experience.

  • Review 65 (2023-08-25 - Rating: 5)

    Chris was great! He was able to diagnose the problem right away and scheduled a follow-up once I bought the fixture I needed him to install. He was on time both appointments and my issue has been resolved.

  • Review 66 (2022-06-16 - Rating: 5)

    Had an issue with my toilet and Ive seen the company trucks around my neighborhood so gave them a call. The appointment process was fast and easy. The plumber (Clay) arrived on time, was courteous, professional and knowledgeable. Quick fix and clean up! Overall great experience! Price was a bit on the high side but a little less than others Ive worked with. Overall I would recommend this company and will use again! Thank you!

  • Review 67 (2023-01-13 - Rating: 5)

    Boomer and his crew were amazing. They surveyed our issue, provided the best/most cost effective and long-term solution, and the company worked with us on best financing the fix. We cannot express how pleased we are with the timeliness, friendliness, and responsiveness of Intelligent Service. From the initial survey to Intelligent Service gathering required permits, to complete fix was only a 2 week timeframe. We highly recommend this company to anyone!

  • Review 68 (2023-04-20 - Rating: 5)

    Chris Green was the technician to come help service my home. He was efficient, professional, kind, friendly. There was a leak and he walked and explained everything to me as he was doing it. Also answered all of my minor questions and helped with other things that werent part of the issue he came for. Highly recommend this company. Great job Chris Green and thank you 😊

  • Review 69 (2024-12-08 - Rating: 5)

    Their staff that they sent us were pretty good and clear. They informed us what they could do and what options were an available going forward to avoid further issues. They provided us with a reasonable rate after observing the type of problem and if we were okay with the plumber going ahead and fixing issue. He took his time and was pretty thorough.

  • Review 70 (2023-02-02 - Rating: 5)

    We found water in our basement and immediately called Intelligent Services, hoping they could send someone ASAP. Edgar arrived on time and provided excellent service. He kept us up-to-date on what was going on, gave us options for solutions, installed a new sump pump, and we were in continuous contact with him throughout the entire process. The job was completed professionally and in a timely manner. Thank you, Edgar!

  • Review 71 (2024-11-20 - Rating: 5)

    Anthony is the BEST!! Smart, Professional, timely, kind and good looking

  • Review 72 (2023-08-31 - Rating: 5)

    Plumber Mr. Bryan came on time as promised. He repaired the toilet with inReasonable time. Great plumber with outstanding working skills. I trustedand will recommend him for any futureWork required.Thanks to the Intelligent Plumbing.

  • Review 73 (2023-07-06 - Rating: 5)

    The technician was professional, prompt, had everything he needed to replace the part we needed, and got our AC up and running that day. That same week, one of my brothers used a different service and they had a nightmare of a time diagnosing their problem. It made me thankful Intelligent got us up and running so quickly!

  • Review 74 (2023-09-15 - Rating: 5)

    Colin was professional, immediately figured out the multiple problems with my old furnace, had the correct parts on hand, and both explained everything so I could understand and didnt over charge me. He was pleasant and wore an n95 mask I provided correctly and without complaint which made me very comfortable to have him in my home to fix my heat. This company will be my first call for all things related to my radiators and boiler in the future thanks to their five star service and care for their customers.So of course when I had another issue with my air conditioning not starting I thought of Intelligent Service first. Cory came out and was also very cool about masking up to stay safe and he solved my air conditioning problem while also helping me to understand the problem I had (blown capacitor). Great work yet again!

  • Review 75 (2022-11-08 - Rating: 5)

    I had the chance to work with Edgar and Keith. Both were very professional and conservative of everything I asked for. They were very genuinely to listen to my concerns and closed my garage doors each time they had to go out. I had asked them this because I didn’t want any animals in my garage. Most people weren’t care and forget to close it (which happened to me before) . The other thing was they always inform me about how their work was going and how much longer it was gonna take. They were awesome I will recommend anyone with plumbing issues to definitely go with Intelligent Service!!!!

  • Review 76 (2022-10-29 - Rating: 5)

    Intelligent service came out to replace my hot water heater and sump pump. Very professional from start to finish. Edgar went above and beyond for us, he took great pride in his work and his character is one of a kind. Highly recommend 100%.

  • Review 77 (2023-06-07 - Rating: 5)

    Ken (Boomer) exudes knowledge, professionalism, competency and good humor! He explained thoroughly what the issue was, in plain English, and was very amenable to questions.The crew showed up at 8am,did the work (broke through a concrete floor, repaired the pipe) and cleaned up— they were done by 10:15. I’d recommend this company highly.

  • Review 78 (2023-12-13 - Rating: 5)

    Boomer is the best!! Without his professional experience..my house wouldn’t have gotten sold! I needed a sewer inspection done again, the first was botched by a terrible plumber. I highly recommend their services.

  • Review 79 (2022-11-17 - Rating: 5)

    Extremely professional and clean. Technician showed up on time and explained the process of installing our new furnace.They even repaired the substandard work from another company.After getting multiple quotes, we felt very comfortable with the team at intelligent, and we were right!Highly recommend!

  • Review 80 (2024-03-12 - Rating: 5)

    Brian was excellent, explaining everything and providing options for replacement sub pumps to meet my needs. Service was completed very timely, professionally and area left spotless.Stellar service again!

  • Review 81 (2024-11-11 - Rating: 5)

    Trevor was a pleasure to have to come and service our furnace and humidifier. He was knowledgeable, professional, kind and so positive.

  • Review 82 (2021-04-07 - Rating: 5)

    Intelligent Service is a great company! John came to help install 2 new faucets - one for our kitchen and one for our bathroom. He was really fantastic! He called first to tell me what time he would be here and was prompt. He looked at everything first, then made some recommendations based on our older house’s plumbing issues, and then gave me a fair quote given how much work needed to be done to our plumbing. He was very tidy, hard-working, thorough, and nice. I would highly recommend this company as they have helped us several times with different plumbing issues and they have always been great to work with each time!Veronica Vucovich

  • Review 83 (2023-01-03 - Rating: 5)

    Edgar was fantastic! Professional, courteous, and very knowledgeable, he went out of his way to talk me through everything, answer all of my annoying questions, and helped me understand exactly what was needed and what he was going to do. Despite my pump replacement being more time consuming and difficult than usual... Edgar made sure to get me fixed up immediately, even though I let him know I was completely ok to wait a few days. He stayed late until the job was done, and knocked it out of the park. On top of that, when he ran low on supplies, someone from the office came by to drop them off to ensure he could keep working. Unfortunately I not sure how to spell their name and dont want to butcher it... but they were incredibly professional and kind as well. Overall just a great experience from booking the service call to installation.Intelligent Service definitely earned themselves a repeat customer after yesterday, Ive already recommended them to family.Update: I just had another plumbing issue and had water backing up into the basement due to my sump pump failing (old and not installed by Intelligent). Colin was at my house in no time and was super helpful and professional. He got me fixed up with what I needed asap. I will without a doubt continue to be a Client whenever plumbing/hvac needs arise

  • Review 84 (2023-02-15 - Rating: 5)

    Edgar has made a few trips to our home to repair various problems we were having with our toilet leaking, shower handle repair and to install new water valves leading to our washing machine. Each time he was professional, knowledgeable, polite and even offered suggestions for us to keep things running smoothly. We also appreciated him thoroughly cleaning up the work areas before leaving the premises. We would definitely request Edgar’s services if we need future work in our home.

  • Review 85 (2022-11-30 - Rating: 5)

    Amazing service. The guy that came to the house was incredibly informative and explained things thoroughly and in an understanding to me way. He was very kind and explained all the options and was very patient throughout the whole process. I will be recommending this company to family, friends and co workers if I ever hear they need similar services! Five stars, two thumbs up and a strong handshake.

  • Review 86 (2022-12-18 - Rating: 5)

    I was in the building industry for 20 years, never did I work with a plumber as concerned about keeping things clean, as Boomer. For inside work, that’s huge!Even better - the man knows what he’s doing. Start to finish. No running around wasting time. Just solid smart work.Added 12/18-Intelligent came out to replace the original, poorly engineered drain, which has been problematic for years.Great job, very professional all around. And I never felt like I was being taken. They gave me a quote and stuck to the price.Way better than time and materials.

  • Review 87 (2024-12-13 - Rating: 5)

    They did a great job removing my 32-year-old furnace and installing a new one, and at a reasonable price. Well definitely call them again.

  • Review 88 (2022-11-06 - Rating: 5)

    We had very poor water pressure in our bathroom and ordered service from Intelligent plumbing in Mt Prospect. At the end of the first day there was a big problem with leakage and we started getting very upset. We called the office and next morning Neil (Manager) and one of his co-workers came and resolved this messy problem within 2 hours. They are both very knowledgeable and pleasant to deal with. Neil is very professional and at the end he walked with us around the house explaining all the problems they fixed and checking that everything was working properly. Neil provided a very nice service. I would highly recommend Intelligent Plumbing.

  • Review 89 (2024-05-24 - Rating: 5)

    Ken was on time and honest with his assessment. Took time to explain the process for a sewer lining and I received the estimate before he left.

  • Review 90 (2024-03-29 - Rating: 5)

    I cant express how much I appreciate the Intelligent Services team. As a first time home owner who bought an older house, Ive called them to come fix a number of plumbing problems. For this instance, Brian C. came out and replaced a leaky shut off valve and a toilet from 1999 with bad water pressure. He took the time to explain to me what he was doing so I would understand what was wrong with the toilet.I plan to call them again for help when another plumbing issue inevitably comes up in my home built in 1959!

  • Review 91 (2023-11-27 - Rating: 5)

    Intelligent Service recently completed an inspection of our HVAC systems and replaced a worn out water heater. Work was performed by a highly experienced and courteous professional. Costs were reasonable. Jobsite was thoroughly cleaned after completion. If you need experienced professional plumbing or HVAC service in the Barrington area, I highly recommend Intelligent Service.

  • Review 92 (2023-07-31 - Rating: 5)

    Update: Louden came today and quickly diagnosed and repaired a leak into my walls. Very professional and helpful.Colin was great. He immediately identified the problem with our humidifier and fixed it. He also did a thorough inspection of our furnace. Very professional and got everything done quickly.

  • Review 93 (2022-05-10 - Rating: 5)

    Our technician was very knowledgeable, thorough & friendly. He was also considerate of our dog, and able to answer all our questions in a way we could understand. We have signed up for a multiple year membership because of his careful and meticulous attention to our AC system. He made us feel like he was giving it the same care he would give his own! We highly recommend this company!

  • Review 94 (2023-09-26 - Rating: 5)

    I really appreciate the prompt, professional, and friendly service call. Edgar diagnosed the problem right away to be an easy fix and did not try to talk me into unnecessary repairs. It was a refreshing change from previous experiences with other companies.

  • Review 95 (2022-02-09 - Rating: 5)

    Called in the morning and scheduled same day service for furnace check up. Technician Felix came and helped us. He arrived on time and provided professional service. He is very clear when he explained everything that he’s doing. He gave recommendations for maintenance and was really informative . Appreciate his help and I recommend this business! The people who answered my call are really helpful and great attitude as well.

  • Review 96 (2022-08-16 - Rating: 5)

    Scheduled appointment and showed up within 24 hours. Corey was very knowledgeable and professional spending all the time needed to listen diagnose and quote effectively. He’s an asset to his company. I highly recommend Intelligent Service.

  • Review 97 (2021-11-23 - Rating: 5)

    Amazing experience. Very honest and professional. They called me for regular furnace maintenance and made an appointment and showed up on scheduled time. Our tech name was Cory. He was awesome. He explained everything with very good detail and pictures. Very happy with their service.

  • Review 98 (2023-02-07 - Rating: 5)

    Shortly after I got home from work this morning, my daughter informed me of a water dripping from the basement ceiling. Clearly it had started some time during the night as there was water pooled on the floor along the wall. I called Intelligent Plumbing on the recommendation of my sister in law. I am grateful I did.Edgar Herrera came to my rescue. Literally. I called at 10:30, he was at the house by 12:30. He dressed and conducted himself professionally. I appreciated that Edgar was upfront from the beginning with pricing and different scenarios. He was spot on.Once Edgar located the problem, he swiftly and with precision removed the corroded pipe, replacing it with copper. There was minimal disruption. Edgar was incredibly efficient and creative. The area where Edgar accessed the was NARROW. About six (6) inches wide sandwiched between the radiator and the angled window frame.I will definitely use Edgar Herrera again when the time comes, which it will as this building and most of the pipes in it are 100 years old.

  • Review 99 (2023-02-01 - Rating: 5)

    Brian assessed the problems and, after explaining the options, gave me the quote. After approval, he immediately got to work. The tasks were completed quickly and efficiently, and he cleaned up afterwards. I am very satisfied with the work, and I will continue to call Intelligent Services for my future plumbing needs.

  • Review 100 (2023-07-27 - Rating: 5)

    The technician from Intelligent was professional and provided helpful explanations and recommendations for my bathroom plumbing needs. I was impressed with his skill and friendliness and, most importantly, the quality job that he completed.

  • Review 101 (2023-03-21 - Rating: 5)

    We have a house in Mount Prospect that was built in the 1950s, was formerly a septic system and who ever did the changeover to city sewer didnt think at all about the future.Needless to say we had some issues that required extensive repair: clean out added because there was 200ft from the closest cleanout to the sewer main and the cast iron pipe going outside the house had shifted 50%. So we replaced the cast iron and updated the drains to code.All that being said: Intelligent Services was prompt, explained everything clearly and showed their work and were able to get the work done in 2 full days.

  • Review 102 (2023-09-21 - Rating: 5)

    They have a great reputation and were responsive to my needs. My technician, Brian Curnutte, was very professional and efficient. He did an excellent job.

  • Review 103 (2024-10-17 - Rating: 5)

    I have been an Intelligent Service customer since December 2017.In view of their commitment to work excellence and “stellar” customer service, Intelligent Service exceeds five stars.Co-owners Neal Deacon and Jason Kerr go above and beyond to ensure any concerns are addressed and corrected to customer satisfaction. More accurately, Neal and Jason are committed to exceeding customer expectations.Today (October 25, 2022), I received outstanding furnace maintenance service from Corey Snyder. Consummate professional - patiently and understandably explained the service. No pressure for additional services.Five stars for Corey Snyder!

  • Review 104 (2024-01-15 - Rating: 5)

    Our heat went out and it is -10 right now. Cory came pretty quickly, quickly found the problem, fixed it, and was really kind and friendly. So thankful they were such a help!

  • Review 105 (2023-03-18 - Rating: 5)

    Brian Curnutte the service engineer came to drain cleaning for my water heater installed a year ago. Excellent service done. His professionalism and customer courtesy are very much appreciated. 👍

  • Review 106 (2022-07-15 - Rating: 5)

    Edgar was incredibly helpful in identifying what needed to be done to replace our kitchen sink piping for a kitchen remodel. The previous owner had hired a very poor plumber or DIY’d it and left a substantial amount of water damage that happened gradually over time. Edgar was able to identify and thoroughly explain what was needed and what he would recommend for his own home in terms of thinking of future maintenance and long lasting quality material installs. 10/10 would gladly recommend his service to anyone.

  • Review 107 (2023-12-28 - Rating: 5)

    Brian Curnutte delivered excellent superior customer service as well as technical expertise. Like the rest of the Intelligent staff is highly recommended. From Richard Townsend

  • Review 108 (2021-10-08 - Rating: 5)

    Ronnie was my repairman. He was Excellent. I could not have pick Anyone better. When I say Excellent I mean it. He was very Knowledgeable, Punctual, Professional, Respectful and Easy to talk too. He educated me on maintenance and walked me through the process. I cant thank Him (you) enough for assigning him to my case. I hope I dont need service for a long time But when I do I Only want Ronnie to help me.Thank you,Brenda Scarborough

  • Review 109 (2024-11-22 - Rating: 5)

    Luckily for us that when I called Jim was nearby, dispatched so quickly that the bad water heater was replaced in hours ! He’s good company, especially if you’re a fisherman, professional and courteous throughout the visit. Thorough, quality service again from Intelligent.

  • Review 110 (2024-12-17 - Rating: 5)

    Professional, punctual, and personable. Very knowledgeable and friendly, excellent communication and customer service! If there are issues with pumbing, this company is the one to call.

  • Review 111 (2022-05-31 - Rating: 5)

    Weve been Intelligence Service customers for years. I have never worked with a better repair service provider! Theyre always on-time, professional, great communication, and I trust the job will be done properly. I cannot recommend them enough.

  • Review 112 (2022-01-31 - Rating: 5)

    I have used Intelligent Service for a few years now. They are always very professional and friendly over the phone and in person. Today Thomas came to help figure out a water pressure issue. He was professional, on time, and talked me through what was wrong and the ways to fix the issue. I truly appreciate everyone at Intelligent Services and all the work that Thomas has done on my home.

  • Review 113 (2023-01-06 - Rating: 5)

    I appreciate Kenneth’s professionalism and knowledge in identifying our sewer drain issue. The sewer trap was broken which was the cause of the horrible odor coming from the drain. He provided a detailed quote on the spot, in writing, and was supportive of us getting other quotes. After three quotes that were similar, they still came in with a better price. Kenneth is what sealed the deal for us by giving us confidence on what needed to be done.Thank you to Kenneth and his team who did the work.

  • Review 114 (2024-11-14 - Rating: 5)

    I’ve used Intelligent for a number of plumbing projects and have always had a great experience. This was my first HVAC work and it was just as good. The staff is always prompt and professional and always do a very through explanation of the work that was done.

  • Review 115 (2023-05-26 - Rating: 5)

    We had used 3 previous plumbing services and were underwhelmed. Intelligent Service was recommended to us by multiple friends and our family will never use another company. Great service, competitive pricing, very professional.

  • Review 116 (2021-11-19 - Rating: 5)

    Cory from Intelligent Services was great! He diligently worked on tuning up my furnace, AC, and water heater, and he explained everything and gave me recommendations on how to properly take care of them. I felt that he went above and beyond. I was truly impressed.(Edit: I accidentally put 4 stars at first, but I edited my review to have 5 stars!)

  • Review 117 (2021-10-08 - Rating: 5)

    Thomas was amazing!! He arrived on time, quickly diagnosed the issue and fixed it. I am working from home and had a few work calls - he just got the job done and let me know when he was finished. He explained exactly what he did and the warranty information. I would highly recommend both Thomas and Intelligent!

  • Review 118 (2023-02-03 - Rating: 5)

    The company is very responsive. Boomer did an amazing job replacing sump pump! He also pointed out on other potential problems we might experience. Great service, highly recommend!

  • Review 119 (2024-12-18 - Rating: 5)

    Excellent service especially calling to say when he was coming.

  • Review 120 (2024-05-31 - Rating: 5)

    Brian was great. So thorough, so careful, so knowledgeable and so patient in explaining what was going on. He also triple checked everything to make sure he was not missing anything. Amazing service.

  • Review 121 (2022-07-07 - Rating: 5)

    Would recommend using Intelligent to anyone and everyone. From the quote process to the tankless water heater install, Tom showed excellent communication and answered all questions that we had for him. We thought we had a bit of challenging installation ahead of us, but Tom and Sean made it look quite simple from start to finish. Extremely satisfied with the entire process and end product that Intelligent provided for us.

  • Review 122 (2024-07-23 - Rating: 5)

    Our plumbing consultant was Brian. He examined our under the kitchen sink water heater and found it to be inoperable. Brian was straightforward and instructive on what to do next. He did some online searching and found a suitable water heater tank alternative which would be compatible with our system and filter. I will be researching how to obtain the water heater tank and report back to Btian. The service was invaluable and very professional.

  • Review 123 (2023-03-22 - Rating: 5)

    5 stars for edgar Herrera! He was the technician that came and was very fast, explained the process thoroughly and overall did a phenomenal job in fixing my plumbing. Thanks so much Edgar and everyone from intelligent service!

  • Review 124 (2021-11-05 - Rating: 5)

    Had Jason and Fernando show up early for the appointment. They both worked well together and very customer focus. I tried calling 3 other plumbers and never received a call back, but Intelligent has great service starting from the office, to the field. I will use them again in the future.

  • Review 125 (2023-05-15 - Rating: 5)

    Edgar H. Was friendly, professional and knowledgeable to find an easy fix to my problem with a gas leak coming from an unnecessary old water heater valve. If still a problem after my gas is reconnected, he gave me is direct number to return to my home. I truly appreciate having a service person who takes pride in his work and guarantee to return if the problem has not been corrected. Jan S

  • Review 126 (2022-10-29 - Rating: 5)

    I have had a few plumbing repairs done recently and Edgar has been to my house every time and he has been very pleasant, thorough and conscientious about his work and easy to work with. On two occasions Keith the Supervisor was also there with Edgar and he was also very pleasant and easy to work with as well.

  • Review 127 (2022-08-24 - Rating: 5)

    Called with leak out my back door faucet. Had appt last week, however due to unforeseen issues with another customer I had to reschedule my appt. I was called well in advance to reschedule my appt as it wasnt an emergency and I understand that. Scheduled for today. Brian and Jay arrived actually early. Addressed my current problem and fully explained future plumbing concerns I may need in the future. Brian and Jay worked as a team and got to the task at hand done. Explained what I needed done to resolve my problem so I could understand it. Both very knowledgeable and personable. Made a little mess with outside mud in my kitchen and cleaned it up. I will request the duo in the future for suggested issues. I appreciate the honesty they gave me. Thank you Intelligent!

  • Review 128 (2023-09-30 - Rating: 5)

    Brian was professional, did an outstanding job. Your price was more than competitive on a Saturday. I would not hesitate to call intelligent again.

  • Review 129 (2018-11-20 - Rating: 5)

    I had both furnace and air conditioner installed. Bob McCarthy (the technician) was very knowledgeable, well versed on the equipment and courteous. They moved my a/c unit to reduce the noise level into the house and in the processed better secured it then the previous unit. The units themselves are working very well and am very happy with them. The company, Intelligent Services has been superb, prompt, professional and friendly to deal with. I would highly recommend this company.

  • Review 130 (2022-12-24 - Rating: 5)

    Intelligent has been my “GO TO” service for all HVAC and plumbing for over 5 years. Service is second to none. Techs are super knowledgeable and professional. They are not cheap, but worth every penny.

  • Review 131 (2023-05-03 - Rating: 5)

    Tony came out and fixed two leaks I had at my home. He he was very efficient and personable! I will definitely call back and request Tony for my future plumbing needs

  • Review 132 (2022-05-10 - Rating: 5)

    Colin showed up on time and was very professional and knowledgeable. My a/c unit was acting up and presented me with a few different options I could take to fix my problem. He explained all of them thoroughly and was able to get my a/c up and running again. I would definitely recommend him and Intelligent Services to others.

  • Review 133 (2023-05-30 - Rating: 5)

    Brian arrived on time and was supremely courteous and professional. I really appreciate his work and demeanor. Would call him for any other plumbing issue I come across in the future. Thanks!

  • Review 134 (2022-12-16 - Rating: 5)

    I wish I could give extra stars on this rating! Let me tell you exactly how the services we received went above and beyond our expectations.Our gym’s pipes had been having increasingly frequent problems with backing up. We called different plumbers out multiple times in the past months, and found that it just… wasn’t getting better.Enter Intelligent Service.They first came out on an emergency call in the middle of the night and really took a look at what was going on in the pipes. Turned out that previous companies weren’t telling us the actual situation, and it was way worse down there than we had been told. Intelligent recommended hydrojetting, as the routing was really just a stopgap for a few days before the problem would come back.Scheduling the hydrojetting was super easy, and we were able to schedule somebody coming out to check it out the next day.You know when someone has the experience and knowledge to get in and get the job done without waffling around and guesswork? That’s Boomer. He took a look at the layout, asked me a few questions about it, and almost immediately had a pretty good idea of what was going on. He went over what services we’d most likely need, cost, and expected results, and we scheduled the service for the following day.He and his team were here toward the beginning of the time window, and where some folks might just jump in without evaluating thoroughly, they took as long as they needed to find the actual problem. It ended up being an issue in a part of the pipes we’d never had looked at! It wasn’t where we expected, and required opening the wall, but Boomer explained exactly what they’d be doing, why, and extra charges that could happen if it wasn’t laid out a certain way, along with options for repair/putting in an access panel.The hole they cut in the drywall is one of the cleanest, most level I’ve ever seen, and I’ve seen (and cut) my fair share.Our pipes were *bad*. Like, way worse than any previous plumbers had told us. It was expecting-half-an-inch-of-snow-and-getting-a-giant-blizzard worse.It barely phased Boomer and his crew. They had to change course a little, but they didn’t waste time getting in and getting it done. They saw the new direction and went for it.The hydrojetting itself was much faster than we thought it was going to be! The majority of their time was spent making sure they were going to be addressing the real issue and actually fixing the problem, not just the symptoms. Boomer walked me through what they’d found, and showed me the camera feed that confirmed the problem was truly taken care of. They took the time to get cleaned up and drain covers and vents replaced, too.We finally have peace of mind about our plumbing system after far too many backups, months of frustration, and shoddy “fixes.”From start to finish, our experience with Intelligent Service, especially Boomer, has been top notch. They were transparent, efficient, and knew exactly what they were doing. They’re definitely our new go-to.

  • Review 135 (2021-02-19 - Rating: 5)

    I wasnt sure if I had problems with my dryer duct work. I went through Angies List. Intelligence called me that day and set up an appointment for the next day. I got emails showing the name and pictures of the workers that were coming. They called ahead to let me know they were on their way. I checked reviews about the company and they were all very favorable. Gage and Sean were so friendly and professional. They even went trudging through all the snow in my backyard to check my dryer vent to the outside. I wouldnt hesitate to call this company again.

  • Review 136 (2022-10-27 - Rating: 5)

    I recently had a leak in my home that was fixed in a jiffy. My plumbing expert was Edgar. He showed up on time at my front door with a smiling face happy and ready to help me with my situation! I showed him where the leak was and he was able to fix it same day. Very polite and the price was not an arm and a leg. Can’t thank Edgar enough!!

  • Review 137 (2022-03-24 - Rating: 5)

    I called Intelligent Service this morning to see if they could send someone over today to repair a leaky toilet and faucet. Clayton McKimmy was the young professional they sent, and Im glad they did. Claytons work was professional and precise, and his personal demeanor was respectful and encouraging. His positive approach to his work, and to me as a client, was very much appreciated. Thank you for a job well done.

  • Review 138 (2022-09-15 - Rating: 5)

    Technician very pleasant and thorough. We were stunned at the cost of hot water heater from 8 years ago when we had the same heater installed. Pleased with installation but will do after the fact price comparison.

  • Review 139 (2021-02-27 - Rating: 5)

    Last week, during the freezing cold weather, my heat decided to go out on me. I panicked and I called a few places but Intelligent Service came to the rescue. From working with Raquel on the phone to arrange my help, and Sean coming to my rescue, the entire company is amazing. Not only did they get my heat working within hours of it going out, they saved my family and I from the cold weather and having to go to a hotel. And, to top it off, they are so friendly and professional. I would call them for any of my future repairs. I highly recommend them. You should give them a call for all your heating and plumbing needs, you won’t regret it. THANKS RAQUEL, SEAN & INTELLIGENT SERVICE!!!

  • Review 140 (2021-04-14 - Rating: 5)

    I had a bathroom remodel go terribly wrong leading to water damage. Feeling very defeated I contacted Intelligent Plumbing and technician Tom came to assess. Tom was WONDERFUL! He was so knowledgeable and confident he could correct all the issues. All piping under the sinks and in the shower/tub were replaced and the issues corrected. Tom was careful to apply tarp and wear booties to ensure minimal mess. He also wore his mask the entire time which I appreciated due to COVID. I really just cant thank him enough. He went above and beyond to ensure I was happy with the end result. In addition to the great service by the plumber...the office staff are amazing. Raquel was so pleasant and reassuring and got me an immediate appointment. She offered online coupons to assist with the costs involved with this repair. This company is like a breath of fresh air. THANK YOU!

  • Review 141 (2021-10-08 - Rating: 5)

    Intelligent Service is great! We found them on Google and Colin came out within 45 minutes of calling. He came in and was so friendly and professional. He was so quick! He mentioned all the other services they provide so we will definitely be calling them again. Thank you so much!!! -Kim and Chris

  • Review 142 (2024-10-02 - Rating: 5)

    Johnny Pierro is an excellent representative for Intelligent Service. I appreciate his professionalism, expertise and integrity that was clearly demonstrated while Johnny worked for two days to repair and improve my home’s plumbing needs. The initial call was with Dawn who also made a good first impression while setting up our appointment. Intelligent service was recommended to me. As a new Genius member I am able to confidently continue to refer your services. Thank you for your service. Laura McGonigal

  • Review 143 (2021-12-10 - Rating: 5)

    1st time using Intelligent at the recommendation of my son. Great updates on arrival date & time. Colin, the tech, was professional and courteous. Invoice was in my email before he left along with pictures of the furnace inspection. Wow! It was a no-brainer to sign up for the 2 year plan with 3rd year free. No worries on furnace & AC for the next 3 years.

  • Review 144 (2024-10-13 - Rating: 5)

    Johnny did a great job, knew exactly what needed to be done, did it efficiently and the new shower trim turns like butter.

  • Review 145 (2022-07-30 - Rating: 5)

    I called Intelligent for a toilet issue that I could no longer deal with. Christine answered & I explained my issue plus some others I let go cause of illness & pandemic. Christine set appointment for next day. Next day I was sent a text with a photo of Clayton McKimmy my plumber.The plumber (Clay) arrived on time, was courteous, professional and knowledgeable. Did an assessment on all my concerns along with an individual cost for each. Overall great experience!

  • Review 146 (2023-09-28 - Rating: 5)

    Very professional, and reasonable. We just bought a new house. Felix came out and inspected everything and was clear about our options and the price. Will use them again.

  • Review 147 (2023-01-13 - Rating: 5)

    A manager, Neal Deacon, serviced my kitchen and bathroom sinks, unclogging drains, identifying sub-standard plumbing (piping that bowed, piping too narrow, obsolete metal piping, leaks in the crawl space, etc.) Best plumber I have ever encountered. His explanations are very clear, and he shows you the proof — pictures of the defects, and the repairs performed. This company fixes the problem properly. Yes, you could hire someone for less, but they won’t fix the underlying problem once and for all. If you want peace of mind knowing your home is being maintained optimally, you can’t go wrong with Intelligent Services.1/13/23Had Felix Gonzalez out this morning for maintenance on my aging furnace. When he was done, it was spotless. It was meticulously checked to ensure it functioned properly. He helped me identify HVAC priorities, and did a great job explaining how tankless heaters work. Genuinely helpful and straightforward. I am definitely sticking with this company!

  • Review 148 (2018-03-10 - Rating: 5)

    I called Intelligent Service for furnace repairs. They were prompt and polite. Bob was dispatched the following morning. He arrived at 8 am on the dot as promised. Bob was extremely friendly and very informative. Repairs were completed within an hour, my furnace runs like a charm now. Id recommend Intelligent to anyone needing HVAC repairs. Ill continue to use them for maintenance needs for the foreseeable future. Thank you Intelligent!

  • Review 149 (2018-10-15 - Rating: 5)

    Had Intelligent out this week to fix a plumbing issue with our kitchen sink. They were wonderful-from start to finish! Our plumber, Joe, went above and beyond to fix our issue and was very knowledgeable, friendly, and pleasant to work with. We now have a working kitchen sink thanks to him :) We felt the cost was reasonable and will be recommending Intelligent to all of our family and friends!!

  • Review 150 (2018-03-13 - Rating: 5)

    Bob our technician, very professional, punctual and cheerful too!! He diagnosed our boiler situation right away and fixed it. I feel confident in using Intelligent service in the future for my other needs as well. Thank you Vanessa who took my initial service call and scheduled Bob based on my availability. All in all a great team!

  • Review 151 (2021-03-10 - Rating: 5)

    I have used Intelligent Services for the better part of 15 years. Every time we need a repair or upgrade, they are on time and prepared for the job at hand. The work always gets completed in a timely manner and the price has always been very fair. Their techs are super knowledgeable, clean, and the most trustworthy in the business! I won’t trust my plumbing needs to anybody else! More recently, they installed a Navian tankless water heater (when our 12-year-old water heater decided to quit). They came the next day and had it installed in a matter of hours! This water heater not only freed up precious space in our basement, but also provides endless hot water and peace of mind! We will forever be partners in home ownership with these guys! Thanks Einstein!

  • Review 152 (2024-11-07 - Rating: 4)

    Professional organization that met my expectations! I will be using their services going forward.

  • Review 153 (2018-03-30 - Rating: 5)

    Bob was very friendly, experienced, and professional. Even after I made him wait a half hour more than what time I told him I would be home from work (sorry again Bob). He was able to easily fix a problem for a very reasonable price that another HVAC tech said would cost thousands and we’d have to rip the ceiling out just to diagnose the issue. They came out right when I needed them, even though it was after normal hours they didn’t charge me for emergency service. Very pleased with this company and their Technician Bob! Will definitely use them next time!

  • Review 154 (2017-06-28 - Rating: 5)

    Tom did an amazing job! He got straight to the point on replacing the shower faucet. No tile work, no back and forth for days, no appointment to talk with both of us, just heres your problem and heres how we can solve it. He also explained the sound with the toilet and gave options to fix that from basic gasket replacement to replacing the cheap toilet with a better one. With the shower and toilet, took him 2 hours and that was it. All fixed up and good to go! Really fantastic work!

  • Review 155 (2021-10-21 - Rating: 5)

    I do not give reviews unless the service is exceptional.It was everything repaired, correctly, timely, great communication.All my questions were answered, a very professional organization.My tech Tom was the best. Service all around. 200% This is a lost concept at other companies, Intelligent Service: Plumbing Heating Cooling and Drain Cleaning is my future go to.

  • Review 156 (2023-08-21 - Rating: 5)

    We were very happy with services done for us with Lowden Strohman. He was very professional and did a excellent job. Would definitely recommend him.

  • Review 157 (2023-08-25 - Rating: 5)

    I am totally satisfied with Cory Snyders professional service, He is very knowledgeable , proficient, friendly, and kind.I highly recommend him if someone needs help in house maintenance.

  • Review 158 (2022-12-22 - Rating: 5)

    Boomer was such a pleasure and response time was better than I could have hoped. He identified the issue very quickly and cleared the clogged pipe. He took time to explain the problem and suggestions on how to prevent it from happening again. Dry happy with the service.

  • Review 159 (2023-05-16 - Rating: 5)

    The Plummer was very professional and courteous. He had a replacement pump in his truck, and also repaired a pipe that needed fixing. Very happy with the job done.

  • Review 160 (2023-07-21 - Rating: 5)

    We had a shower drain backup that I couldnt clear up, so I called Intelligent Service. Brian came over per the scheduled time window, talked to me about the problem, gave me a quote, then got his equipment and started the job. He got to the blockage quickly, cleared it, then tested the drains several times to make sure the problem was fixed. We talked about where the blockage was and why drain cleaners and plunging didnt work. Brian cleaned up, including the shower floor, put the drain cover on and he was done. Brian also had no problem with me watching a pro at work. Good experience. I would have Brian back for other work in the future.

  • Review 161 (2021-11-10 - Rating: 5)

    I have used their services multiple times now. Why? They are extremely professional, always arrive on time for the appointment, they have a fixed price schedule with no hidden surprises, and the techs are always polite and get the work done in an expeditious manner.I highly recommend Intelligent Services.

  • Review 162 (2021-01-08 - Rating: 5)

    We have been working with Jason and Neals team for almost 10 years. They are, without question, the most for friendly, knowledgeable, dependable and transparent crew we have ever worked with. Their services are worth every penny and we have referred many of our friends and family.I trust no one else to work on my property.

  • Review 163 (2022-05-16 - Rating: 5)

    Steven Gunn was our plumber. He was a great guy who knew exactly what the problem was. I called several companies no one could come out! Not only did intelligent service come out the same day I also was Not over charged. Thank you! I am a real estate agent and will always recommend this company!

  • Review 164 (2024-11-11 - Rating: 5)

    Friendly, professional and cleaned up well.Also, I got a veteran’s discount.

  • Review 165 (2021-11-19 - Rating: 5)

    They are very professional and stand behind their products and employees. They installed a hot water heater 2 years ago and it began to leak. We called and they were out the very next day to replace it. No hassles no mess. Since it was still under warranty we paid nothing. We are extremely happy this company and will continue to use them.

  • Review 166 (2023-08-08 - Rating: 5)

    Lowden Strohman has taken care of our plumbing needs on 3 different occasions. He is competent, on time, communicated clearly what we needed and what he did to repair the issues. Lowden is a good listener and very polite. He receives our highest recommendation. Mary Schmidt

  • Review 167 (2023-02-02 - Rating: 5)

    Felix was fantastic, he fixed the problem in a timely manner. He is very knowledgeable and friendly. I would use intelligent service again. Very professional and I would recommend them to anyone. I am extremely grateful. Thank you Felix!

  • Review 168 (2021-11-18 - Rating: 5)

    Colin with Intelligent was able to diagnose and fix an issue with my hvac/heating system quickly and efficiently. He is incredibly knowledgeable, professional and courteous. I would highly recommend him and will definitely use Intelligent again.

  • Review 169 (2022-05-12 - Rating: 5)

    Had a main line clog. Brian came out did a power rod wasnt able to get the clog. He suggested an Hydro jet. I wasnt happy at 1st. He came the next morning with the equipment did the work in a matter of hours. Me and my family was very satisfied. Theyre a little pricey, but worth it for me. Definitely would use them again because of Brian and Iggy. Thanks

  • Review 170 (2024-07-10 - Rating: 5)

    Boomer was very professional, he was very detailed in his explanations and descriptions of the problem and the solution

  • Review 171 (2018-05-04 - Rating: 5)

    If you are looking for quality, efficient, responsive, cost effective, and straightforward advice, stop wasting your time and turn to Jason and team at Intelligent Plumbing Service. We had just installed new carpeting and had a major sump failure, they were at our house in 30 minutes and the project was done by mid day. We were grateful and they are consummate pros in every way. Thanks team!

  • Review 172 (2024-06-27 - Rating: 5)

    John was very thorough. Gave me a quote on all work J needed completed.

  • Review 173 (2023-09-26 - Rating: 5)

    Just started dealing with Intelligent Service with Edgar and Brain with Plumbing and Collins with HVAC. Also have had great customer questions answered and care with Earman and Neal.Barbara/Northbrook

  • Review 174 (2023-06-26 - Rating: 5)

    Our technician, Lowden, was very professional and attentive to our needs. He quoted all of the prices that were available to us, along with their warranty service. I highly recommend.

  • Review 175 (2022-12-05 - Rating: 5)

    Me. Colin Moran is very professional, excellent working knowledge. 10 out of 10.Great 👍 Job.If I am the owner of company, I would give him special Xmas gift ( Raise).Thanks for the great work.

  • Review 176 (2021-05-19 - Rating: 5)

    Tom, from Intelligent Service, was awesome. We had 4 outdoor spigots replaced, and he did a great job. He was very thorough in his assessment and options, and could not have been more pleasant to work with on our repairs. Thanks Tom!

  • Review 177 (2021-02-25 - Rating: 5)

    Neil came to the house and explained to me in detail what was wrong and how to address it. Fixed the problem quickly, while working around my schedule. In addition, he gave me some valuable information about an issue I was having with my tankless water heater that will help me negotiate with the awful and feckless home warranty company I am unfortunately using. Very professional, thoughtful and kind, would recommend him highly.

  • Review 178 (2022-07-13 - Rating: 5)

    We called Intelligent Service to help us understand requirements to convert our septic system to the city sewer. Not only was Sean knowledgeable but he also helped talk us through the pros and cons of the transition. Additionally, when we learned Intelligent also offered HVAC support he helped us evaluate another home project. We will definitely use intelligent service for all of our plumbing needs in the future.

  • Review 179 (2024-03-03 - Rating: 5)

    My experience was very positive from start to finish.. Cory was polite,knowledgeable Great!! Great employees make a Business!!! Highly recommend!

  • Review 180 (2022-01-17 - Rating: 5)

    The technician from Intelligent Service Cory Synder is very professional and knowledgeable. He was very friendly and explained what he was doing in detail. The problem we had with our furnace it was stopping and starting to work constantly, I thought it was the thermostat because it was replaced in the summer. Upon inspection, he found flame sensor was dirty and only reading 1.6uA, performed tune up and cleaned it, after this reading up to 2.8uA. He also adjusted dampers to change flow and most importantly, he explained how they work so, I was able to make additional changes to this later, which was very helpful. He also connected humidifier, somehow this was disconnected at some point.We have been looking for a company like this, with honesty and fair prices. I will be calling for our future needs.

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