Dubson Heating, Air Conditioning & Refrigeration, Inc.
Located in Monticello, Illinois
Address: 406 W Main St, Monticello, IL 61856, United States
Phone: +1 217-762-8151
Rating: 5
Services
- On-site services
- Online estimates
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- Gender-neutral toilets
- Free of charge street parking
- Free parking lot
Categories
- Electrician
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning system supplier
- HVAC contractor
- Heating contractor
- Heating equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-21 - Rating: 5)
Dubson Heating & AC is the best! They are highly professional and expert with furnace repair, installation, and replacement. Dubson replaced my furnace a year ago with a state of the art unit that is a perfect match to our home and our budget. Their follow up maintenance service is excellent. They are on time, thorough, and always personalize scheduling to our needs. I totally recommend Dubson for trusted, quality heating and cooling products and service. -
Review 2 (2024-06-11 - Rating: 5)
We have been calling Dubson Heating, Air Conditioning & Refrigeration for all our HVAC needs since first moving to Monticello because they were highly recommended. We have continued to call them because of our own very positive experiences.Their communication and response time is outstanding in every way. Christa and Bryce both return calls right away, and they will do everything in their power to provide excellent service in a timely manner. They truly care about their customers and treat them like they are family.Bryce and his staff are extremely knowledgeable and can be trusted to get the job done right. Our most recent job was installing a Generac system for our home. Travis and John stayed until the job was done and made sure everything was running properly before they left. Travis is a very knowledgeable, detail-oriented individual with great customer service skills. He explained everything thoroughly to us before leaving upon completion of the job.My elderly mother lives with us and is on full-time oxygen. Thanks to Bryce and his team, we now have the peace of mind knowing that we will never be without power.Thank you Bryce, Christa, Travis and John! -
Review 3 (2024-11-29 - Rating: 5)
They were quick to respond and got my unit back up and running the same day. The technician was professional and courteous, and took the time to explain everything. I will definitely call them again. -
Review 4 (2025-01-02 - Rating: 5)
Every part of their business, from the initial phone contact continuing through to when the service technician professionally leaves a completed job, is done with the customer in mind. Will continue with them as my trusted resource whenever any HVAC needs, or questions, arise. -
Review 5 (2024-09-10 - Rating: 5)
They always do a great job working on our unit. I love that they give a notice to let us know when itās time to get our unit serviced and when someone is on their way. They work quick and clean up any mess left behind. Highly recommend using Dubson. -
Review 6 (2024-08-30 - Rating: 5)
Called Dubson around 1 PM on the Friday before Labor Day, hoping to get the air conditioning drain line repaired so that it would not leak all weekend. They were here within an hour and repaired the line. Their service has always been timely and good! -
Review 7 (2024-11-07 - Rating: 5)
We had a wonderful visit and our Generac was looked over for its yearly check up! Will definitely call them back again next year! Thanks for taking care of it for us.Randy Harris -
Review 8 (2024-08-28 - Rating: 5)
Travis and John did a great job installing a new A/C and furnace for us and zoning our house. They were thorough in all their work and left everything neat and aesthetically pleasing. Travis went over the new equipment with me so Iād know how to operate the new thermostat, change the furnace filter, and care for the A/C . Iāve always been happy with the work Dubsonās has done for us and would strongly recommend them to others. -
Review 9 (2024-07-12 - Rating: 5)
Our thermostat failed on a hot summer day. I stopped by the Dubson store, and they sent a polite and skilled technician immediately. We had our air conditioner on again in less than an hour. Excellent service. -
Review 10 (2024-12-06 - Rating: 5)
Furnace down to 66Ā° and called them at 4:30. They had a tech come out and fix and furnace running fine now.They take good care of their customers.A+ -
Review 11 (2024-10-01 - Rating: 5)
I called the Dubson office on a Monday morning after my AC had frozen up. They had a technician out before lunch to inspect and again after lunch to have the issue solved the same day. They were very fast, thorough and explained the issues to me as they went. -
Review 12 (2024-08-23 - Rating: 5)
Dubsons team is simply the best. Travis and John installed our new furnace and air conditioner recently and were so professional, efficient, and knowledgeable. Highly recommended. -
Review 13 (2024-08-09 - Rating: 5)
The technician was very friendly and capable at doing his job. He explained everything to me and reminded me to call if there is any problem. Thanks for calling to schedule a checkup for me . -
Review 14 (2025-01-01 - Rating: 5)
What an amazing business. We will never be able to say enough great things and strongly recommend them to anyone in need of assistance! -
Review 15 (2024-10-21 - Rating: 5)
Craig replaced a section of ductwork & inspected our furnace & 2 heaters for us. He was very thorough in his work. He is also very respectful & kind when doing his work. -
Review 16 (2024-07-31 - Rating: 5)
Called regarding issues with my air conditioner on a very hot and humid day. Christa was able to get a service call scheduled for mid-morning. Service tech replaced a bad capacitor and checked the refrigerant pressures while he was here. Great, fast and friendly service. -
Review 17 (2024-07-18 - Rating: 5)
I called Dubsons when my ac unit stopped working in the late afternoon in over 90 degree temps. The service technician (Craig) came and had it fixed the next morning. I didnt expect the repair to be done so quickly.Awesome job!!! -
Review 18 (2024-04-21 - Rating: 5)
Both of our experiences with Dubson have been prompt, efficient, and quality care! This last time we had to have someone come emergently on their day off, and they still arrived quickly and were extremely friendly and kind. Would recommend to anyone needing assistance! -
Review 19 (2024-06-21 - Rating: 5)
We are extremely appreciative of Bryce & his crew at Dubsonās! They are always friendly, get to the calls quickly, do a wonderful job & and are fair priced! Thank you Dubson Heating, Air Conditioning & Refrigeration INC!!! -
Review 20 (2024-10-25 - Rating: 5)
Furnace didnāt work. Dubson came out within 2 days & fixed problem. The problem was Ladybugs got into my furnace WOW Who would have imagine such a small bug could create this furnace breakdown. Heat is back on š -
Review 21 (2024-11-20 - Rating: 5)
Service was done quickly and neatly. I was well informed of everything being done. Very trustworthy business. -
Review 22 (2024-05-24 - Rating: 5)
Awesome Business that has top notch customer service before, during and after the purchase. Mr Shumard was very professional and thorough in servicing our HVAC unit. Dubson is lucky to have home on their team. -
Review 23 (2024-11-22 - Rating: 5)
Jason was great - personable and efficient. Very happy with the results of the service call -
Review 24 (2024-05-22 - Rating: 5)
If you are looking for honest, great and reliable work I would go with Dubson. They dont try too upcharge or sell you anything you dont need, and they will be honest to let you know what they would do if they were in your situation. Everyone has been amazing from the company and I would highly recommend. -
Review 25 (2024-04-22 - Rating: 5)
I have always received great service from Dubson Heating & Air! Craig and Jason are always so accommodating, courteous and knowledgeable. They take great pride in their work, and dont try to upsell you on parts or equipment. They are very aware of cleanliness both when arriving and after they finish. Cannot be happier with their service!!! Go small town business!!! -
Review 26 (2024-11-29 - Rating: 5)
I had a furnace emergency at a time when Dubsonās was closed for a holiday. Craig was on call and came in a very timely manner. He identified and fixed the problem and made other checks to make sure all was ok before he left. Very friendly and skilled and I appreciate you Craig! Thank you so much. Five stars +++++ -
Review 27 (2024-03-19 - Rating: 5)
Christa was very helpful in scheduling a technician to come out to look at our a/c unit and kept fantastic communication throughout the entire process. Technician Craig was very professional and informative as to what the problem was, time frame, and estimated cost. I have used this company several times in the past and will continue to do so as they do quality work and care about fixing the issue as quickly as possible and to the best quality of service that can be given. -
Review 28 (2024-02-29 - Rating: 5)
We had our furnace and Generator serviced today. Very kind and accommodating for making appointment. They came on time, very professional and 100% knew what he was doing. I would highly recommend Dubson and we will be using them for follow up service.Follow up yearly visit was fantastic. Craig serviced our furnace and generator and did a fantastic job. -
Review 29 (2024-12-02 - Rating: 5)
We have used Dubsons for years. They do a great job! -
Review 30 (2024-10-31 - Rating: 5)
Craig came to clean and check our air conditioner and Pioneer heater/ air in the woodworking shed in back yard. He was very efficient and kind. Did a great job. Thank you Dubson Heating and Air Conditioning. -
Review 31 (2024-12-25 - Rating: 5)
They got to us quickly! Very reliable and professional. Could not of had a better experience!! Very friendly and would definitely recommend them! Thank you! -
Review 32 (2024-06-14 - Rating: 5)
Dubsons responded immediately and were out to look at our AC the next day. Excellent customer service and quick repair. Highly recommended! -
Review 33 (2025-01-09 - Rating: 5)
My experience with Dubson was a great one. I was kept up to date on when the technician would arrive and he was a very professional and knowledgeable giving me confidence that l had made the right choice. -
Review 34 (2024-05-29 - Rating: 5)
They were prompt, friendly, and very knowledgeable. They performed an HVAC spring checkup/cleaning and replaced a capacitor at a good price. I will definitely use them again. -
Review 35 (2023-12-20 - Rating: 5)
Dubson Heating, Air & Refrigeration respond promptly when i contact them with A/C or heating issues. Bryce and Craig are always professional and polite! Christa (Office Manager) is good at communicating and getting back to me with answers to questions. Bryce (Owner) takes time to explain whatās going on and offer options to help me make informed decisions. -
Review 36 (2024-06-24 - Rating: 5)
Absolutely amazing service! Travis was extremely knowledgeable and fixed our AC quickly! Thanks so much!! -
Review 37 (2024-06-19 - Rating: 5)
Dubson has saved us more times than I can count! they are always quick to get us on the schedule and are really kind and honest people -
Review 38 (2024-05-28 - Rating: 5)
Called Dubson and got same day service. My technician was very polite and knowledgeable. The bill was also very reasonable. Definitely recommend Dubson!! -
Review 39 (2024-06-23 - Rating: 5)
As always great service by Dubsonās. Prompt professional service. Highly recommend them, have been a customer for over 20 years. -
Review 40 (2023-08-16 - Rating: 5)
Craig and Jason were the two gentlemen who came to my house to perform repairs. They were on time, courteous, respectful, and were able to get my air conditioner fixed in a matter of minutes. I recommend Dubson Heating Cooling and Refrigeration to anyone who needs installation or repairs. Dubsons answer service calls in a timely manner and are always professional. They are a local family business who provide excellent service in our community. Monticello residents are lucky to have Dubson and his crew available in our area. -
Review 41 (2024-02-08 - Rating: 5)
Excellent installation, and service. Dubson provides us with a peace of mind that our HVAC needs will always be taken care of by a friendly, trusted, and professional team. -
Review 42 (2023-11-22 - Rating: 5)
I highly recommend Dubson Heating, Plumbing & Refrigeration Inc.! Call placed and within a short time Brice and Waylon were here working on my furnace. They explained what the problem was and issued the repairs. Genuinely cared about their service. -
Review 43 (2023-05-26 - Rating: 5)
Travis was very kind and explained everything he was doing while he was here! Showed up 5 minutes before our appointment which was awesome I really appreciated that! He got the ac up and running like it should in no time at all! Huge thank you to Travis the technician Dubsons family business! Will definitely be calling them for future repairs! -
Review 44 (2024-10-04 - Rating: 5)
Yearly HVAC checkup and tuneup, and I cant say enough positive things about the service! As always... prompt, efficient, professional and friendly! Cant ask for more than that! -
Review 45 (2023-10-20 - Rating: 5)
Im super impressed with how quickly Dubsons got us in for service when our AC wouldnt turn on recently. Unfortunately the problem was not the quick fix that we were hoping for, but Bryce was very straightforward about what was wrong and what our options are going forward. We look forward to working with Dubsons in the future!**Edited to add: we ended up needing to replace our system, and Bryce walked us through our options, which made the decision a whole lot easier for us. Travis and John did a great job installing our system and were extremely kind and courteous and which also made the whole process that much more pleasant. -
Review 46 (2022-04-04 - Rating: 5)
I came home one night after picking my kids up from daycare to a 51 degree house. It was an extremely cold day this particular day and when I left the house that morning our heat was working fine as far as I knew. My wife and I have a 9 year old daughter and 1 year old son so naturally I was in panic mode because there was no way we could stay in the house with it being so cold. I placed a claim through our home warranty, however, they told me it could possibly be a few days before someone could come out. I started scrambling trying to figure out what to do when it dawned on my that we had a heating and AC company located in the same town we live in. Dubson. I looked them up and thank god they had 24 hours service calls. I called and spoke to a very nice lady who understood the predicament we were in and right away had an order placed to have a technician come out. Literally 30 minutes later the owner, Bryce, showed up to our house and had the heat back up and running in less than an hour. He was extremely courteous and friendly and had kids of his own so he completely related to our situation. I would highly recommend Dubson for your heating and cooling needs. Very kind people and excellent customer service. 10/10 in my book. -
Review 47 (2024-02-17 - Rating: 5)
Dubsons came out to replace our A/C unit and did a fantastic job. Friendly, very informative and kept everything very clean and orderly. Highly recommend. -
Review 48 (2024-03-25 - Rating: 5)
Mr Dubson and his team provide excellent service.Christa Dubson received my text and communicated almost immediately, which is AMAZING! She then coordinated to send out help right away. She is a huge part of their amazing customer service! (Thank you Christa š)Our 1970 boiler who we affectionately call āBig Blueā continues to run happily along thanks to their expertise. Today we needed their help with a boiler leak and Craig (an absolute gem of a guy) came out, diagnosed and had our boiler up and going in a couple hours. Craigās knowledge, skill and amiable demeanor were, and are, priceless.The best part about the Dubson team/company is they are people you know you can trust. They strive to go above and beyond. Donāt hesitate to go with their team. -
Review 49 (2023-10-28 - Rating: 5)
Dubsonās technicians were extremely kind and knowledgeable! They were able to quickly order parts to fix my boiler. They also took the time to answer all questions I had about my baseboard heating. -
Review 50 (2024-10-20 - Rating: 5)
Christa, Bryce and team are great!! Best HVAC in the area! -
Review 51 (2024-01-14 - Rating: 5)
Our furnace stopped working over night and they returned my message ASAP on a Sunday and was out to fix it within 20 min. Very knowledgeable and professional! Would definitely recommend! -
Review 52 (2023-11-21 - Rating: 5)
The Dubson team just completed our Generac generator install. They showed up as scheduled and worked with us cooperatively to site the generator. A return visit was required after our gas line install and that was done quickly to complete the install and test it. Thanks to Dubsons and their team! -
Review 53 (2024-11-03 - Rating: 5)
Ease of scheduling, great technicians and always great service. Thank you! -
Review 54 (2024-12-09 - Rating: 5)
Absolutely appreciate their help and services. Responded timely and straightforward and honest, every thing you could ask for in a company. Thank you so much again! -
Review 55 (2024-07-04 - Rating: 5)
Anytime I have hvac needs, Dubsonās provide great locally owned service. -
Review 56 (2024-05-16 - Rating: 5)
Bryce and his team are responsive and do quality work. I recommend them for your HVAC needs. We have worked with them for several years and projects. Always very happy with their work. -
Review 57 (2022-10-03 - Rating: 5)
Great Experience. Very fast communications, quick turnaround time, and fast install! Bryce and Christa were amazing to work with, kept us informed, and we had our new water boiler installed faster than I thought.Thank you both, and the rest of the crew! -
Review 58 (2022-12-24 - Rating: 5)
On the coldest day, and a holiday , Dubson had on call technicians to service our unexpected furnace issue. Bryce worked in less than desirable conditions to ensure we had the correct repair. We are very thankful for this community business, their quick response and commitment to their customers. -
Review 59 (2022-07-07 - Rating: 5)
We had Dubson replace our twenty year old HVAC system with a new high efficiency furnace and A/C. We were very satisfied with how they took care of us throughout the whole process and commend Bryce, Krista and their team of highly skilled technicians for their professionalism and prompt, friendly service.If you are considering purchasing a new home comfort system or are in need of service on your existing service, wed recommend giving Dubson a call.Great service. Great team. Great product. -
Review 60 (2024-01-14 - Rating: 5)
Great company. They worked on our generator. Got it back in tip top shape for this winter. Fast and friendly service. Give them a call. -
Review 61 (2024-10-16 - Rating: 5)
Bryce returned my call first thing this morning and came to the house at lunchtime. He diagnosed my problem and fixed it quickly. He also helped me understand key things about my furnace for future maintenance and let me know about an app for my thermostat. On this holiday weekend I am so thankful for his service and kindness. -
Review 62 (2024-07-05 - Rating: 5)
Prompt, professional service! Can always count on Dubson for great work and customer service! -
Review 63 (2022-11-13 - Rating: 5)
Update: Called Dubson again, Bryce Dubson came out to fix our furnace on a Saturday morning to make sure we had heat on a cold day. Canāt thank him enough. Great service. We really appreciate it.Dubson has done several jobs for us over the years and they have always been prompt and professional. They do good work. We trust them and always make them our first call. -
Review 64 (2023-04-04 - Rating: 5)
Great overall service. Christa at the office provided prompt, clear information every step of the way. Technician Craig was clearly very experienced and knew his stuff, diagnosing and repairing my issue in less than an hour. -
Review 65 (2023-03-04 - Rating: 5)
Dubsonās have been great to work with on multiple occasions since we have lived in Monticello. They are professional, friendly, and their work is always done well. I would recommend them to anyone and everyone! Plus theyāre a local family business! -
Review 66 (2024-12-15 - Rating: 5)
Always helpful & Super quick. Great people š -
Review 67 (2021-12-15 - Rating: 5)
I contacted Dubson to inspect my boiler for the season. Christa in the office was so friendly and able to get me on schedule quickly. Bryce & the technician were very informative, friendly and professional. The pricing was competitive with other companies and they are a local family owned business. I would definitely recommend Dubson and use their company again! -
Review 68 (2023-10-18 - Rating: 5)
First class in every aspect of quality and installation. Always on time, cleaned up after every visit. Very impressed with quality of materials and the staff that installed it! In addition to a complete install of the HVAC system, we added a standby generator. -
Review 69 (2024-07-16 - Rating: 5)
Great, timely service. Very knowledgeable. Great experience. Definitely recommend! -
Review 70 (2024-05-31 - Rating: 5)
They were on time and professional. Jason did a thorough job and was very nice. Good job! -
Review 71 (2024-02-19 - Rating: 5)
Craig is always āthe best!ā And then I met that new guy (policemanā) whoās about 40. I decided not to like him after he told me his real age. Not fair to have those good genesš¤£š¤£š. New visit 2/19/24 Jason & Bryce - replaced my thermostat and let me chat it up with them. Thank you soooo much! -
Review 72 (2021-03-01 - Rating: 5)
Our furnace had been acting up sporadically for about a week during the worst cold snap we have had all winter, so I called Dubsonās first thing in the morning. They were very quick to return my call and I was thrilled that someone was able to come out and diagnose/repair the furnace and replace our thermostat the same day. I was incredibly pleased with their efficiency and professionalism throughout the entire process, and wouldnāt hesitate to recommend them to anyone in need of their services! -
Review 73 (2023-10-09 - Rating: 5)
Dubsonās staff and technicians are professional, polite and prompt in returning calls. Technicians are detailed in their answers and explain what services are needed or performed and explained in terminology easy to understand. They are our go-to company for anything HVAC. -
Review 74 (2024-04-17 - Rating: 5)
Super fast response, lady on the phone was so nice and helpful. Craig got my ac wiring issues figured out and fixed in no time. Couldnt be more pleased! -
Review 75 (2023-04-14 - Rating: 5)
We, at Filippoās Pizza, greatly appreciate Dubsonās service. They are a prompt and extremely professional company with a small town feel. They have a great staff that does exceptional work, and they never fail to get our A/C, furnace, or exhaust fans back up and running in no time! Canāt say enough good things!! Thank you, Dubsonās! -
Review 76 (2024-03-12 - Rating: 5)
Dubson is the absolute BEST! Bryce and his wife, Christa, are amazing when it comes to customer service, knowledge and performance! From our first phone call with Christa to inquire about an estimate to the day of install with Bryce, they went the extra mile to make sure we were comfortable with all of our decisions. The installation of our HVAC unit was flawless! The employees that work for Dubson (Travis and Derek) are professional, knowledgeable and kind. When I have an HVAC need in the future, Dubson is the only call I will be making! THANK YOU Bryce and Christa Dubson! -
Review 77 (2023-10-10 - Rating: 5)
Dubsona took care of our heating issues very promptly. The technician was so friendly, polite and very professional. Highly recommend. -
Review 78 (2022-03-22 - Rating: 5)
When my furnace went out, I called Dubsons and there was someone at my house within 30 minutes. I dealt with Bryce (the owner) as well as Wes. Both were polite and gave me an answer quickly. Bryce explained to me exactly what was wrong and I felt no pressure in making a decision about the repair. A replacement part was ordered and Bryce came out to fix my furnace the next day. The price was fair and I feel confident in the work that was done. I highly recommend Dubsons! -
Review 79 (2022-05-19 - Rating: 5)
We needed a new AC unit and the folks and Dubson delivered! Bryce and Christa did an awesome job providing us multiple options for a new unit and scheduled an install quickly. We were grateful it was installed right before a couple of days of 90+ degrees weather.A big shout out to the two technicians as well for working around our unusual furnace space and giving us tips on how to maintain the new unit.Overall, if you are looking for a new AC I highly recommend Dubsons. Local proffesionals and prices are fair. -
Review 80 (2024-06-20 - Rating: 5)
Very prompt same day service and fixed our air conditioner on an extremely hot afternoon. Thank you very much! -
Review 81 (2021-05-19 - Rating: 5)
The Dubson difference of Dubson Heating and Air is top notch! Very informative and professional throughout our experience in getting a new air and furnace units. What a wonderful experience we have had. Fast, prompt, knowledgeable, competitive and friendly are just a few words to describe this family owned business. When we have placed service calls with Dubsons in the past, they have been quick to call us back and quick to help us out. We cant say enough about this company and know they are there if we ever need them. Thank you! -
Review 82 (2023-05-12 - Rating: 5)
If needed Id pick Dobson. My furnace quit over the winter and I called them cause my Landlordwas out of town. The woman on the phone was very friendly and polite. They came out same day and had me up and running. -
Review 83 (2021-08-11 - Rating: 5)
Our AC was having issues cooling. Bryce was very responsive and kept us updated on when he would be here. Once he arrived, he was very professional and explained everything being checked and what needed to be done to resolve the issue. He had us back in business quickly so we were no longer melting in the house. Weve had them out for furnace issues in the past and will definitely call Dubsons for any future HVAC needs. -
Review 84 (2023-01-19 - Rating: 5)
Our heat went out and they had us taken care of in under 24 hours from the time I left a message on their website (after business hours). The tech was kind, friendly and professional. The customer service person was great at communicating with me so I always knew what was happening with the process. -
Review 85 (2023-04-03 - Rating: 5)
Dubson Heating responded to my thermostat issue quickly. I was given a thorough explanation of the problem and options for new thermostats as well. Id recommend them to anyone looking for quality service! -
Review 86 (2024-11-11 - Rating: 5)
Quality work! Great customer service! -
Review 87 (2020-10-01 - Rating: 5)
Bryce and Nick did a great job installing our new furnace and A/C! Fast professional service at a fair price. Went above and beyond and when they left they made sure everything was clean and the old equipment was hauled off. Strongly recommend them. -
Review 88 (2023-05-26 - Rating: 5)
I trust Dubson to be straightforward and upfront about HVAC system issues and they have not failed me. Bryce and his technicians are great at explaining the system capabilities, problems, and potential solutions. -
Review 89 (2023-12-02 - Rating: 5)
This was a very positive experience from the phone call to schedule the service to enjoying a comfortable atmosphere in the days following the performance of service. Its very nice to have this quality provider in our community. -
Review 90 (2024-11-15 - Rating: 5)
Excellent service. Technician was great -
Review 91 (2024-01-09 - Rating: 5)
Jason provided professional info, assistance, and took time to demonstrate how to replace the filter on our new furnace! We will be calling on Dubson HVAC this spring for AC maintenance too! Krista in the office is polite, & helpful when scheduling appointments, emailing bills, and sharing needed information about our filters. Plus Dubson HVAC stocks our filter so we have access when needing a replacement. -
Review 92 (2023-11-27 - Rating: 5)
So nice and friendly. Great people. They actually take the time to look at the problem and not just try to tell you you need a new ac/furnace. Very well mannered. -
Review 93 (2024-12-18 - Rating: 5)
Another good service call from the Dubson Team! -
Review 94 (2021-11-14 - Rating: 5)
For HVAC, youd think Bryce has been doing this stuff his whole life (he has). He walked in and immediately recognized our furnaces model and started rattling off the common issues it has, good and bad. His team just replaced our furnace and AC at their end of life, and the process was as good as could be. No gimmicks in the pricing, he laid out and explained several options, and the new system looks and feels like a definite upgrade. The whole company is super respectful and professional, and you can tell theyre proud of the work they do, as they should be. -
Review 95 (2023-06-06 - Rating: 5)
Dubson is professional and responsive. They helped me with my split ductless system. Im very happy with their responsiveness and dedication to quality. -
Review 96 (2024-08-28 - Rating: 5)
Bryce, Christa, and their team are always quick to respond and efficiently take care of our needs in a timely manner. Home or business, Dubson Heating and A/C service is the best. Thanks for always helping us and being there asap! -
Review 97 (2024-09-06 - Rating: 5)
Great place for fast and reliable devices!Highly recommend. They installed a new furnace and water heater and.Iām very pleased with their work and communication. Great people to work with! Thank you again!! -
Review 98 (2022-02-23 - Rating: 5)
We had them clean our dryer vent, which vents through the roof. They were timely, had great communication, reasonably priced and got the job done well. We will definitely use them again in the future! -
Review 99 (2022-01-08 - Rating: 5)
Woke up on the coldest day (so far) this year only to find that our heat wasnāt working. My first call was to Dubsonās because theyāve done our annual HVAC service since we moved to the area. Christa Dubson answered the call and was so kind and quickly got us on the schedule which Iām sure was already packed. Within a couple hours the technician, Weslei, arrived and got to work. He had the problem diagnosed and fixed within an hour. Not only do they get the job done correctly and efficiently, they are a pleasure to work with. We consider ourselves lucky to have them in the community and they will always be our first call and recommendation for HVAC needs. -
Review 100 (2024-01-15 - Rating: 5)
Excellent response time as I didnt expect it till tomorrow but such a quick fix too. Very pleased with the service and will definitely recommend and use them again. -
Review 101 (2024-06-13 - Rating: 5)
Great company to work with on time and completed the job in a fast and efficient manner will be using them again -
Review 102 (2018-06-28 - Rating: 5)
I have used Dubson several times for both cooling and heating and have always been very satisfied with their work. They are very responsive and the work is always good quality work. They also do a great job of explaining the problem and the options to fix it. I would rate the cost-benefit of using Dubson as a 9 or 10. Dave Miller, Monticello IL -
Review 103 (2024-03-18 - Rating: 5)
Every time Iāve called they sent someone out and fixed my issue within the same day. Quick service and pleasant workers. -
Review 104 (2024-09-28 - Rating: 5)
Great job! Absolute highest quality of work. -
Review 105 (2024-07-26 - Rating: 5)
Always great service! Would highly recommend them . -
Review 106 (2021-06-02 - Rating: 5)
Iāve known Bryce for years and have seen how responsive he (or his team) is in responding to their customer needs. His attention to detail and attentiveness over the phone and fitting us in on a moments notice is incredible. Thanks again Bryce and the rest of the Dubson team! -
Review 107 (2019-03-10 - Rating: 5)
We had a new furnace and air conditioner installed by Dubson Heating and Air Conditioning last summer. We couldnāt have been any happier with their professionalism and courtesy during the installation process. Bryce and his crew did a great job and we are very pleased with our new system. We would highly recommend Dubsonās for your heating, air conditioning and refrigeration needs! -
Review 108 (2022-11-30 - Rating: 5)
They were able to get a service person to check out the problem within 2hours of call. Technician very professional and the person taking my call for service was excellent. I felt like the technician was there to fix the problem and not to see how much he could run up a bill. -
Review 109 (2024-09-26 - Rating: 5)
Excellent service as always, neat and clean and service date noted on sticker. Always a recommended business for me. Great service -
Review 110 (2021-09-08 - Rating: 5)
DUBSONāS always take good care of me! Iāve repeatedly used their service for thirty years and appreciate that they get here when I need them, are courteous, and do excellent work. Highly recommend. -
Review 111 (2024-01-18 - Rating: 5)
Very responsive and quickly responded on the coldest days when we needed them most. Answered all calls quickly. Very good, trustworthy. -
Review 112 (2023-10-29 - Rating: 5)
Came promptly as they had done in the past. Analyzed and rectified the problem with our furnace. Heats on!Lifes good!Thanks to team Dubson!!8 -
Review 113 (2020-12-11 - Rating: 5)
Dubson is wonderful. Small town business that has been around for a long time. My issue was resolved in 20 minutes and Nick was skilled and professional. Thank you for excellent service. -
Review 114 (2020-06-16 - Rating: 5)
Bryce and his guys did a fantastic job installing our new units! We are so glad we stayed local with our business as you can not top the service you receive from Dubson HVAC. I would highly recommend them to anyone! -
Review 115 (2024-05-02 - Rating: 5)
Christa and the entire staff at Dubson deserve šš ššš for their prompt, friendly, professional, and consistent service at a reasonable price. -
Review 116 (2018-06-28 - Rating: 5)
Dubsons fixed our air conditioner when numerous other companies failed. We use them consistently. They are always honest and have a great deal of expertise in their field. Highly recommend! -
Review 117 (2021-09-07 - Rating: 5)
Dubson Heating, Air Conditioning and Refrigeration is a top notch company! I reached out in need of service to my a/c unit on a very warm Saturday afternoon. They responded and got back to me within the hour and arrived to perform the needed service. Professionalism and exceptional service is the Dubson way of business! -
Review 118 (2021-09-30 - Rating: 5)
Bryce and the installation crew did a fantastic job installing our new HVAC system! Bryce was very patient with us answering our questions and concerns. We are very pleased with our new system! Very quiet! We look forward to seeing the difference in our bills! -
Review 119 (2023-08-10 - Rating: 5)
The folks at Dubsonās are wonderful and an excellent choice for your HVAC needs. They are so professional and always responsive. Very happy with this company. -
Review 120 (2020-10-05 - Rating: 5)
They were very prompt in coming out and fixing our problem. The tech was very knowledgeable and quickly fixed our problem. He did a great job cleaning our furnace. I would highly recommend them for all your heating needs. -
Review 121 (2020-10-02 - Rating: 5)
When our baseboard heater sprung a leak, it was stressful trying to figure out who to call. Bryce got to us quickly and helped us figure out the best option to get it fixed, and did it all quickly and at a fair price. This is the type of knowledgeable small business that I will always trust and recommend. -
Review 122 (2024-08-26 - Rating: 5)
Everything went well and I was pleased with the prompt service Ive received with Dubsons. -
Review 123 (2021-02-12 - Rating: 5)
Highly recommend Dubson Heating and Air. Weāve had to use them only a couple of time (thankfully), but have had great success with their work! Very pleased and happy to have such a great local company to use! 10/10 would recommend them to anyone needing any help for their heating or air conditioning needs! -
Review 124 (2020-10-19 - Rating: 5)
I was kept well up to date as far as when they would arrive. The technician was prompt and courteous. He took the time to explain his diagnostic process at each step. Also, took a nosey cat in stride. Great professional service! -
Review 125 (2021-08-11 - Rating: 5)
My air conditioning went out just a few days after my husband passed away. I needed it fixed immediately as many guests were stopping over. Mr. Dubson came immediately and fixed it and was compassionate to my needs. Thank you! -
Review 126 (2024-07-25 - Rating: 5)
Serviced our generator and air-conditioner. Great company! -
Review 127 (2023-08-16 - Rating: 5)
Dubson is always reliable and professional. They are honest and dependable in their work. I highly recommend them! -
Review 128 (2024-08-06 - Rating: 5)
Small town service at its finest!! Made a call in the morning had a skilled technician on site by the afternoon. Always there to meet our needs. Thank you -
Review 129 (2021-02-17 - Rating: 5)
They were very prompt in determining the cause of my heating issues on a very cold winter day. The repair was done in record time and they even took the time to help me determine which furnace filters were best suitable for our unit. They are the only company I would ever use for Heating and Air conditioning needs. -
Review 130 (2021-04-02 - Rating: 5)
Dubson Heating/HVAC/Refrigeration has always done a great job. I recently had a hot water heater and whole house humidifier installed and they did an amazing job. Previously Ive had them come out to wire my nest smart thermostat. Bryce and Nick do a fantastic job! -
Review 131 (2021-12-14 - Rating: 5)
I called that morning for a hot water heater repair. They came to fix it within a very short time. They were quick, professional, and a very fair price. I will definately use them again in tbe future for any needs that I may have. I would also recomend them to others. Good service and value. -
Review 132 (2023-08-24 - Rating: 5)
Excellent work, got me taking care of within 24 hours during one of the hottest weeks of the year. Ill recommend them all day long. -
Review 133 (2024-05-22 - Rating: 5)
Service is excellent as always. Super quick and great customer service! Highly recommend -
Review 134 (2022-12-23 - Rating: 5)
Excellent work. Technicians are excellent and very friendly. We use Dubson Heating and Cooling for all of our heating and air conditioning needs. -
Review 135 (2023-06-22 - Rating: 5)
Dubsons showed up the same day I called. I believe it was Cliff that came out. He was awesome and had us fixed and cooling in no time. -
Review 136 (2024-10-23 - Rating: 5)
Very pleased again. Had my furnace cleaned and checked. -
Review 137 (2023-12-08 - Rating: 5)
Dubsons seasonal maintenance is superb! Craig is a great technician and such a nice guy! -
Review 138 (2022-06-29 - Rating: 5)
Dubsons were quick to respond and had great communication! They helped repair our A/C and they were very professional. I highly recommend them! -
Review 139 (2019-01-24 - Rating: 5)
I have used Dubson Heating & Air Conditioning several times over the past few years. They were prompt, efficient and professional when working on both my hot water heater and my furnace! I truly appreciate all they have done for me! -
Review 140 (2021-07-08 - Rating: 5)
Nick was very thorough and polite. Have used Dubsons for years to service our boiler and boiler repairs. They always do a great job. -
Review 141 (2022-02-03 - Rating: 5)
Our furnace was blowing cold air right before the onset of a huge winter storm, I called Dubson and they were able to come out right away and fixed the problem. We were very thankful The service man was very knowledgeable and professional -
Review 142 (2024-01-11 - Rating: 5)
Great communication and great service. They spent the extra time to teach me about my unit and how to properly maintain my generator. -
Review 143 (2020-05-21 - Rating: 5)
We had an excellent service experience with Bryce Dubson and would recommend Dubson HAVC to others. We like to support small independent operators as you get the personal touch. Very reasonable cost! -
Review 144 (2024-10-04 - Rating: 5)
Prompt, professional service, and fair pricing. Highly recommend for HVAC service! -
Review 145 (2020-05-11 - Rating: 5)
I was without heat on the cold days of May 2020. I called Dubsonās and within 3 hours within 30 minutes I had my furnace going. The two men identified two separate problems. One concerning the furnace and one in the thermostat. They were very professional and efficient. -
Review 146 (2022-06-14 - Rating: 5)
Dubson heating is professional, knowledgeable, excellent at communication with full explanations of services required and performed. We were quite pleased with them and strongly recommend. -
Review 147 (2024-01-12 - Rating: 5)
Always willing to work around your schedule. Was quick to respond and come out. They provide such a great experience . -
Review 148 (2024-06-19 - Rating: 5)
The serviceman showed up on time, took care of the annual maintenance and let me know when he was done. Very efficient and thorough. I appreciate having someone in town that I can trust. -
Review 149 (2023-01-13 - Rating: 5)
Great company, great people. Honest, hard working, always willing to answer any questions you have. I called with an issue with a garage heater, they were here the next morning. -
Review 150 (2020-08-26 - Rating: 5)
Our AC stopped working on Monday. We called them up and were able to get someone out to look at it the following day. They quickly figured out what was wrong and then had parts on them to repair it that same day. -
Review 151 (2022-11-21 - Rating: 5)
They were very quick to respond and got me in the same day. Service tech was really nice and patient. Took the time to explain what I needed to know. -
Review 152 (2024-12-12 - Rating: 5)
The job was completed in a clean and efficient manner. The service man was very friendly and polite. Thank you! -
Review 153 (2023-05-08 - Rating: 5)
The entire team was great to work with start to finish. They were quick to respond for a service call and got us running in no time. -
Review 154 (2024-08-21 - Rating: 5)
Excellent service and short wait even during one of their most busy seasons. Courteous and professional associates, and technician Travis was most helpful and took time to explain the situation and get the problem solved. -
Review 155 (2024-10-07 - Rating: 5)
Super service and very nice people! -
Review 156 (2024-03-31 - Rating: 5)
These guys always show up when you call and take care of the problem. I wish there were more like them around town! -
Review 157 (2024-06-24 - Rating: 5)
Thank you for your great service. Great service and I always know they will take good care of us. Thank you! -
Review 158 (2021-01-16 - Rating: 5)
We needed a after hours repair due to a power outage. Technician came up at 10 pm diagnosed the problem and came back the next morning with the part to repair it. Very professional and friendly. Definitely will use them in the future. -
Review 159 (2024-05-05 - Rating: 5)
Excellent all around. Highly recommend. The Dubson team is great and always willing to help when needed! -
Review 160 (2024-10-23 - Rating: 5)
Excellent service from Dubson Heating, as always! -
Review 161 (2023-08-31 - Rating: 5)
We had a leak in the furnace coil. Bryce quoted us a very competitive price for a new furnace and outside air conditioner. -
Review 162 (2022-12-05 - Rating: 5)
Their service is spot on using friendly, knowledgeable techs. We have been extremely pleased with both the service work as well as a new installation. -
Review 163 (2024-10-18 - Rating: 5)
Professional service with a smile. Thanks Craig! -
Review 164 (2024-08-02 - Rating: 5)
Excellent service and done in a timely manner. They are my go to heating and cooling provider. -
Review 165 (2024-01-17 - Rating: 5)
Very good service. Very knowledgeable and easy to work with. Would highly recommend. -
Review 166 (2024-12-09 - Rating: 5)
Great service! Thanks!! -
Review 167 (2021-10-04 - Rating: 5)
Bryce came out within an hour to get in my crawl space and help me find a water leak. They are always prompt, professional and courteous. -
Review 168 (2021-08-10 - Rating: 5)
They are so quick to respond, and I love that they are willing to repair your system. So many companies just want to sell you new. I know we will need a new system in the future, and we will use them. -
Review 169 (2024-01-19 - Rating: 5)
Craig was able to quickly assess and fix my heater when it quit Working. Thanks! -
Review 170 (2023-08-04 - Rating: 5)
Super responsive, very professional. One of the best locally owned contractors around. -
Review 171 (2024-01-25 - Rating: 5)
Fast and reliable service.Professional technicians.We rely on Dubson Heating and AC. -
Review 172 (2022-04-21 - Rating: 5)
Family owned and operated, very skilled and knowledgeable staff. Used them for years and never had a problem once. Would and do recommend them to everyone. -
Review 173 (2024-08-22 - Rating: 5)
Jason did a fantastic job! -
Review 174 (2020-02-20 - Rating: 5)
As the office manager at the Monticello United Methodist Church, we have called Dubsons with several problems. We always get a quick response and great service. -
Review 175 (2020-06-05 - Rating: 5)
Bryce came to my home to check on my furnace. He was prompt and very professional! I would highly recommend Dubson Heating and Air! -
Review 176 (2024-05-29 - Rating: 5)
Did a great job! -
Review 177 (2023-07-06 - Rating: 5)
Excellent job servicing A/C unit. Answered all my questions and was very knowledgeable. Thank you very much for the professionalism! -
Review 178 (2024-06-12 - Rating: 5)
Even though my A/C is not functioning, it is always a pleasure to call Dubsonās. I am always greeted with a friendly voice asking how they may be of assistance. Then, I can expect very prompt response from a technician. The problem is always explained and a cost estimate given. Super service! -
Review 179 (2023-04-04 - Rating: 5)
Very professional, responsive, worked with me to get the job done quickly. Highly recommend! -
Review 180 (2023-07-28 - Rating: 5)
Our AC just wasnt keeping up in this recent heatwave. We called first thing Friday morning, and had a technician at the house before 2. Thanks! -
Review 181 (2024-08-31 - Rating: 5)
They were quick and easy! -
Review 182 (2020-04-15 - Rating: 5)
When my furnace stopped working they came out the same day and fixed it. I will definitely be calling Dubsons for all my future heating and air problems! -
Review 183 (2024-08-22 - Rating: 5)
I would recommend Dubson Heating and Plumbing to anyone! Outstanding customer service and knowledge!!! -
Review 184 (2022-07-25 - Rating: 5)
Travis was friendly and so helpful. He came and fixed our leaky pipe in record time! -
Review 185 (2023-07-26 - Rating: 5)
They are wonderful people! They will try and help you even at the last minute. You can tell they care for their community. Highly recommend!!! -
Review 186 (2023-10-09 - Rating: 5)
They are very nice and helpful. Didnt take long to fix the furnace. Thank you. -
Review 187 (2024-11-27 - Rating: 5)
Called at 8:30 AM for repair and was given an ETA of 1 PM, which was great. Pleasantly surprised when i Got a call back again at 9 stating they could come in 20 minutes! Diagnosed in under 5 minutes, part dispatched and repair completed promptly. Craig was professional, pleasant, and efficient. Dubson will continue to be my go-to for all things HVAC. i trust them -
Review 188 (2021-04-09 - Rating: 5)
Very polite, professional, and quick to action! Technician Nick was great! And Christa was very helpful and kind! -
Review 189 (2022-06-01 - Rating: 5)
Dubson was fantastic to work with. Prompt, professional and kind. Would highly recommend them! -
Review 190 (2022-08-09 - Rating: 5)
They came out very quickly after I called to inspect our units. They were professional and efficient! -
Review 191 (2024-11-01 - Rating: 5)
Great service! -
Review 192 (2024-07-16 - Rating: 5)
Craig was on time, courtious and professional!!! -
Review 193 (2024-01-15 - Rating: 5)
Very diligent. Worked through the problems and didnāt stop until it was all resolved. Explaining everything as they went. Friendly and conscientious. -
Review 194 (2022-08-26 - Rating: 5)
I would highly recommend Dubson Heating. Travis the install technician was very professional and explained everything in great detail. -
Review 195 (2024-10-30 - Rating: 5)
I was quite pleased with the service today. The technician arrived on time for our appointment time and the furnace was checked and repairs made, ready for winter. Your technician worked efficiently and quickly and he was very friendly and polite. I highly recommend Dubson Heating and Air Conditioning. -
Review 196 (2024-10-26 - Rating: 5)
Dubsons is always the best -
Review 197 (2023-01-27 - Rating: 5)
They did a great job, very professional and courteous. I would highly recommend them. -
Review 198 (2023-07-11 - Rating: 5)
We love the consistently great service that we receive!! Your people are awesome! Thank you!! -
Review 199 (2024-08-06 - Rating: 5)
Prompt friendly service!