American Home Shield ProConnect

Located in Memphis, Tennessee

Address: 150 Peabody Pl STE 303, Memphis, TN 38103, United States

Phone: +1 818-665-3375

Rating: 4.1

Services

Wheelchair-accessible car park

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2022-11-06 - Rating: 5)
We have used them several times already. They always call shortly after making the service request the same day and often the same day appt as well. The techs are professional and explain what they are doing and answer all our questions. This time it was for a free tune-up for the furnace before winter. The phone reps are great to talk to and the whole process is stress free and user friendly. So glad to have the company when we need them.

Review 2 (2021-12-07 - Rating: 5)
This was our first time and the service was great. Not only was it super easy to schedule but the technician was right on time. He repaired an issue with our fridge and we asked if he could also check our oven while he was already there (he just charged us the diagnostic fee for the oven). We have never had a gas oven and it had a strong fire smell. He checked it to make sure it was safe and showed us how to remove an additional panel to clean it out ourselves which solved the issue. We will definitely call again for appliance service the next time we need it.

Review 3 (2022-03-11 - Rating: 5)
I completed their on-line form mid-afternoon and I had a service person at my home the next morning. He was very knowledgeable and repaired my dryer quickly and gave me maintenance suggestions while he worked. He also repaired my refrigerator/freezer that was not the reason for my call. Price was fair and the service person was very polite. I will call them again for any appliance.

Review 4 (2022-11-17 - Rating: 5)
Justin from Element performed a maintenance check on my heating system. He arrived on time, was friendly and courteous. Never having had a gas furnace before, I had lots of questions which he answered informatively and thoroughly. He was thorough and professional. Because of him, I now feel able to maintain my gas heater and be safe. Thanks, Justin! The appointment was easy to make and timely reminders were sent.

Review 5 (2022-11-12 - Rating: 5)
Reported my dishwasher and they immediately scheduled the repair service. The technician called me the next day to make an appointment. After assessing the symptoms, he ordered a replacement part. The part arrived a few days later and it was installed. Unfortunately with electronic appliances is that technology evolve very fast and the part caused new malfunctioning on the older machine. AHS immediately initiated replacement of the appliance, which I regard as excellent service delivery.

Review 6 (2022-07-23 - Rating: 5)
Fabulous service. They scheduled my repair consultation right away and sent a great guy! My freezer stopped working on one of the hottest days yet this July 2022 and I was desperate. American Home Shield responded instantly. They had to order parts but expedited this. So professional…so honest and so friendly. I can’t thank them enough!

Review 7 (2022-02-06 - Rating: 5)
We discovered a water leak in our kitchen in the middle of the afternoon, and I was able to get someone scheduled to come out the next morning! He was early and very professional, friendly, and knowledgeable. He quickly diagnosed the issues and we decided to get a new fridge. They had a relatively low cost to come diagnose the issue so we were very happy. I really hope that we don’t have any more appliance issues, but if we do, we will definitely call them again.

Review 8 (2022-12-28 - Rating: 4)
Had appointment with Tech to evaluate fire in oven -> needed new heating coil in oven and part ordered. Tech to return Thursday 12/22/22 to finish repair but never showed; however, the office called to reschedule the following Tuesday 12/27/22 (no apology for the no show).. The same Tech arrived Tuesday and promptly installed the oven part and oven has been working fine since. The hard part was dealing with oven sitting in the middle of my kitchen, unable to use, over the Christmas weekend but it could have been worse (I could have been scheduled to cook the Christmas dinner, right?!). Repair work efficient. Tech pleasant, professional. Thanks Pro Connect ! ! !

Review 9 (2022-04-18 - Rating: 5)
Scheduled to have my annual air conditioning services and the scheduling was easy and economical. The company that was used was ATR Heating & Cooling and I must say I was very impressed with their professionalism, continuous appointment follow up and promptness. My technician was very thorough with explaining what he would do and recommendations to keep my house cool throughout the summer. I would definitely ask for them again in the future.

Review 10 (2022-07-28 - Rating: 5)
The repairman was a bit early, but that worked out well. He was very fast and intuitive as to diagnosing the issue and repairing it. The total time for the repair was less than an hour, whereas if I had tried to do it by myself, it probably would’ve been at least a half day project! :)Great craftsmanship! Will definitely be on the lookout them again should I need something else repaired.

Review 11 (2020-11-18 - Rating: 5)
This company was a dream to work with! This was my first time needing washer repair. I contacted another company first- no one answered the phone, and when they finally did email me, I was told it would take two weeks for someone to come out and look at it (!) I tried American Home Shield next, and someone answered the phone on my first call. He was super helpful and informative regarding what to expect, and scheduled a pro to come out the very next day! I was given a two hour time window which I loved. Javier came and inspected the washer, and unfortunately didnt have the necessary part to fix it (no big deal, they cant carry everything around), but told me he could get the part and return the following evening, which he did. He showed up on time to both appointments (at the beginning of the window, not the end!), fixed the washer in record time, and meticulously cleaned up after himself, you couldnt even tell he had been there. He patiently explained everything, from the problem to the repair to the charges, and was very kind and friendly (even to my chihuahua who barked at him). He wore a mask, too. Javier was totally amazing and professional. Thanks for a great experience, I know who Im calling first next time!

Review 12 (2022-11-17 - Rating: 5)
I had an appointment for someone to come out and check our heater. The company called to see if they could send the tech an hour earlier. I was fine with it but showed up half an hour early. I didnt mind though. He came, did what he had to, made his recommendations and left. Now I feel safer and warmer.

Review 13 (2022-04-13 - Rating: 5)
I was very impressed with the ease of booking a technician to repair my dryer. We discovered on a Saturday morning that the dryer was not working. My dryer was repaired & fully functional by Saturday evening.The technician that was dispatched was professional & efficient. I would definitely consider using this service again.

Review 14 (2022-09-19 - Rating: 5)
Very professional, polite and hard working people. We have an old, rare American Range that we didnt want to send to the metal heap so we call AHS and they sent a very competent and dedicated tech fix the stove. He had little experience with our stove but did a great job of researching the issues with and actually called in a senior tech to diagnose the problem and get it fixed. He never stopped trying and it paid off for me and my family. I highly recommend this service!

Review 15 (2022-11-19 - Rating: 4)
In last few months have had to contact AHS for several issues with our home. The latest was not an issue but preventive in nature. They responded quickly, scheduled within days, and came out to inspect our heating systems to make sure we are ready for the winter. Very professional, wore shoe covers inside.

Review 16 (2022-05-06 - Rating: 5)
My experience was pre-season inspection of my A/C equipment to check for any issues that would need to be addressed in order to have my equipment operating good and safely. Nick contacted me prior to his arrival, told me what to expect from his inspection and changed out my filters (they were due). He cleaned the equipment and said everything was in good order. The visit was about 30 minutes. I was very comfortable with his assessment.

Review 17 (2022-11-11 - Rating: 5)
This company scheduled my appointment with only a 2 hour window, thats always a plus for me! They were prompt, professional and efficient. They guys that came were very pleasant and knowledgeable. Would definitely use again.

Review 18 (2021-11-23 - Rating: 5)
I used my first service which was the fall furnace tuning and cleaning. It was great. Easy to sign up for and the contractor was really prompt and courteous . My only concern is that I wish it covered more. I mean they offer a wide variety of things I plan to utilize like keying of all the doors. I want to utilize this as much as possible. It’s a great value.

Review 19 (2022-03-16 - Rating: 5)
My stackable dryer died on a Sunday evening, so based on good reviews, I contacted the company on Monday morning for an afternoon appointment. Luckily the tech was able to come earlier. He diagnosed the problem (a worn out roller), replaced it and had it working all within an hour.I really appreciated the explanation of the issue, and the thoroughness of his work, making sure the rest of the unit was working. I definitely recommend and will use again.

Review 20 (2022-06-09 - Rating: 4)
We had your technician do a maintenance inspection on our Air Conditioning system. The service was fine but the scheduled time was from 8:00 to noon which is not good since I was waiting all morning for him to arrive. He did not arrive, we called and he finally came at 1:30. Not good.

Review 21 (2021-03-07 - Rating: 5)
We took advantage of a $69 carpet cleaning special through AHS ProConnect. We were not told who our contractor would be, but to our surprise and delight, they sent Tony from Natural Way Dry Organic Carpet Cleaning. He was wonderful! He cleaned the carpets with a human and pet-friendly cleaner, gave us excellent advice on maintenance and gave us a reasonable price when we asked to include our stairs as well. We will definitely call on him again.This is the second or third time we have used ProConnect for maintenance services. We have had very good work from the air and heating contractors we used for our spring and fall tune ups. I will definitely consider using them in the future.

Review 22 (2022-05-15 - Rating: 5)
I had an Oriental rug that was saturated in dog urine & I couldnt get it clean myself. I searched on the internet for a rug cleaning service that was reasonably priced & wouldnt take 2-3 weeks to complete the job. That is EXACTLY what I found with American Home Shield.When the Pro came to my house, he saw another rug that I had been planning to throw away because of the dog pee all in it. He said he could get it cleaned, so I let him take it.Three days later, he returned both rugs smelling & looking fresh & clean. He did a BEAUTIFUL job and then helped me move my furniture back. Super great guy. The value is fantastic & the company was in touch via text & phone.This experience was perfect. I highly, highly recommend using American Home Shield to clean any rugs you have.

Review 23 (2022-10-12 - Rating: 5)
Scheduling was quick and easy. The contractor was on time and extremely professional. After looking at the refrigerator told me what the issue was and that it was actually still covered by the manufacturer warranty. I will definitely use the service again.

Review 24 (2022-12-12 - Rating: 5)
May Heating & Air came out to make sure I was set for the winter with my heat. He was very professional & prompt. I would recommend them to anyone. Setting the appointment up through ProConnect was seamless. Very satisfied & will use again.

Review 25 (2021-08-10 - Rating: 5)
It was so easy to make an appointment. The technician was professional and punctual. I was able to get the problem diagnosed, provided an estimate for the work, and the oven repaired all in the same day. I am very happy with the service! Will recommend and use again!

Review 26 (2022-05-02 - Rating: 5)
I used my home insurance policy through American Home Shield to connect me with capable professionals in my area to do a spring HVAC tune-up. The tune-up was fast (done in about 30 minutes) and the technician was very respectful of my house. It was a great experience

Review 27 (2023-02-21 - Rating: 5)
Ive been with American Home Shield almost half a year now.Last Thursday, I turned on the garbage disposal when it suddenly sent a surge of black water up into the kitchen sink. At the same time, a big gush of blackish water drained into the cabinet under the sink. Things seem to happen in threes, because the flush valve of one of the toilets decided to not work and one of the bathroom sinks developed a leak. I reported the problems online to AHS. They sent out a plumber who arrived on time, was pleasant and competent and quickly fixed all the problems, replacing the garbage disposal and toilet flush valve. All of this was done at a very reasonable price. I was amazed how quickly and easily the whole process went.

Review 28 (2022-05-09 - Rating: 5)
Vlad was great with communicating with me through text. He got me the quote in a short time, was flexible with the scheduling of the appointment and resembled a NASCAR pit team the way he came in and knew just what to do with the new parts. I thought the price was fair even thought it only took him about 15 minutes to repair. I watched and I am sure it would have taken me 15 hours!It is impressive when you have the right tools, parts and knowledge.

Review 29 (2022-06-17 - Rating: 5)
The technician that came out was superb. He quickly diagnosed the problem, and shared what he was going to do to remedy the situation. Highly recommended and will definitely use the service again in the future if needed. The service charge was reasonable and the quality of work was amazing!!!

Review 30 (2021-04-16 - Rating: 5)
My husband & I took advantage of the servicing of our HVAC system that our home warranty company was offering. The 2 guys that came were very informative & gave us some great advice about our system. We got a clean bill of health on our system which was great. They were very professional & all around nice guys.

Review 31 (2022-05-06 - Rating: 5)
Only a couple months after moving into my new home my AC went down. Lucky I had AHS! I called them and they sent an AC company out to check the issue the next day. However that particular company did not provide a good assessment and was not very professional. I called AHS and told them my issue, they apologized and sent another AC repair company out who evaluated the issue more thoroughly and was able to fix the issue at no extra cost to me. I have now been with them for 12 months, and have had to call about an electrical problem, and my water heater. AHS is always reliable and professional, and costs are minimal when compared to other companies.

Review 32 (2021-04-09 - Rating: 5)
American Home Shield is very quick in sending technicians and get the utilities repaired. If not able to repair, they make arrangements to send someone else who can repairs or send a replacement (in case of my washer). I highly recommend their service. To top it, you can select amongst many pre-plans or custom plans, and they are very inexpensive. In the last 11 months, The amount I paid them so far has paid for itself.

Review 33 (2022-11-11 - Rating: 5)
This was for annual heater checkup prior to winter. Gentleman was very professional, well informed and explained about my heater system. In fact, I recommended this company to my daughter who is having problems with her heater system. They were very responsive and came right out to her house.

Review 34 (2022-04-01 - Rating: 5)
Contacted them to have our AC serviced for the summer and they responded right away and contacted the company for me. The HVAC company got in touch and scheduled for the very next day. Showed up early and had our ac serviced and ready to go in no time. My husband and I were hesitant to purchase a home warranty but after research and reading reviews we decided to take a chance and we are glad we did!

Review 35 (2022-09-27 - Rating: 4)
I took advantage of an AHS promotion for a seasonal tuneup of my HVAC system. They assigned the work to a local contractor by the name of Anthem Air Conditioning. The communication from/with the company prior to the appointment was great. However, the technician appeared tired and disheveled upon arrival and didn’t explain what he planned to do during the short visit. AHS had communicated a list of specific actions that would be taken but I’m not sure they were completed and I wasn’t given a checklist saying these were performed. I feel like my $75 would have been better spent had I contracted directly with a local company after researching them. I will not use this service again.UPDATE: After posting this review and being contacted by the service provider, my concerns were sufficiently addressed. My adjusted rating would be a 4 as result, not the 2 from my initial post.

Review 36 (2021-04-13 - Rating: 5)
Needed a 240 V electrical socket installed for an electric car charger. Found American Home Shield on line and was able to book an appointment the next day with almost no effort. Received an immediate text confirmation as well. The electrician showed up early, and provided a quote right on the spot which was reasonable. He proceeded to complete the job and did an excellent job . Overall the process was amazingly smooth and the work quality was great. Will definitely use again!

Review 37 (2022-10-27 - Rating: 5)
Everything that happened with my request went well . From the ordering of the inspection of my homes HVAC to the actual inspection and review , all went very well .I was happy with quickness from American Home Shield to get me an inspection and from inspectors that had been here before .

Review 38 (2022-06-04 - Rating: 5)
Annual Central AC Preventive maintenance The technician gave me more information about the unit, as it came with my home. Which was very informative and appreciated. He explained perils for HVAC units due to debris, and my location prime to minimize debris. I have much confidence in this gentleman and his service because of the time he took to explain what needed be .

Review 39 (2022-05-31 - Rating: 5)
I had some confusion on timing of my appointment with the pro (he came way earlier than the selected time slot) and while it was a little frustrating, I give 5 stars because customer service was very responsive via phone, all the reps were very nice, and my carpets got cleaned well in the end. The pro did a great job and ultimately, stuff happens, its all about the companys willingness to help and problem solving ability.

Review 40 (2021-10-12 - Rating: 5)
They assigned an HVAC expert to do my winterizing check on my furnace. They were there when they said and were very professional. We even discussed the possibility of replacing my AC next year & extending the air return. Left me a card with an impromptu AC replacement cost with the offer of a new quote when Im ready to replace the AC.

Review 41 (2022-10-09 - Rating: 4)
Organization has been quick with connecting you with local businesses to schedule repairs, however slow on reviewing estimate vs. repair reports (waited 1-month before hearing back about washer and dryer units if could repair or replace).

Review 42 (2022-03-31 - Rating: 5)
So far, I have used the service twice. Once for electrical and a second time for a/c tune-up. The recommended companies were prompt and professional. Very satisfied with American Home Shield and the services they provide. No regrets here!

Review 43 (2021-12-07 - Rating: 5)
Jarod was my technician and notified me when he was enroute. He was scheduled to do a seasonal checkup on my furnace to ensure it was ready for winter heating. He was very professional and courteous. Knew exactly what was needed and everything checked out okay. I asked if he would check my furnace filters in the house and he readily offered to change them all for me. He is very competent and I would be delighted to have him work for me again. He is a definite asset to your company.

Review 44 (2022-06-15 - Rating: 5)
Grant was very professional and gave us honest feedback regarding the air conditioner and whether it truly needed refridgerant or not after another company did a maintenance check and said it did. He explained the situation, showed us what the reading on his gauges were and even checked and changed the filter with another filter we had in the house to ensure better air conditioner function, which the previous company didnt do.He could have lied and said it needed refridgerate to get more money, but he was honest, which I truly appreciate.He also was able to come earlier than my scheduled time to and called me to see if that would be ok.

Review 45 (2022-10-26 - Rating: 5)
Air conditioning tech was doing a free heating ck on my heat pump compliments of AHS and found a problem with the heat pump pressure. He called AHS and a work order was issued at this time to make repairs. Repairs were completed. The heating checkup and the repairs required were finished in about two hours. I was very satisfied with the AHS response and the quality of the tech that was sent by AHS.

Review 46 (2021-10-04 - Rating: 5)
I used AHSs seasonal HVAC tuneup and I would say it was an okay experience overall. The company they had do the service did not call in advance to schedule a time for them to come out and showed up at the door while I was on my way out. Not bad customer service by any means, and not sure that is something AHS has control over.The technician who came out asked me what needed fixing, so he wasnt aware of the check/tuneup. I told him it was a seasonal HVAC check/tuneup and I showed him the list of items they were expected to complete.The technician was at my house for a little over an hour. He didnt go through the checklist to say everything was completed, just that everything looked good and was ready to go.I will continue to make use of the service since it is free.

Review 47 (2021-08-11 - Rating: 5)
I had a large sofa that desperately needed cleaning and a large area rug that was long over due. This guy was wonderful! Both were done well and quickly, and he even cleaned a fabric chair I had put on the porch (did it on his own and didnt charge for it).I will absolutely use them again!

Review 48 (2021-12-22 - Rating: 5)
We had a tune-up performed on our heating systems (2 units). Our service technician, William, was pleasant, courteous and thorough. He took the time to explain how our heat pump units operate. When he finished, William shared his recommendations.Thank you for your friendly expertise, William.

Review 49 (2022-11-11 - Rating: 5)
I’ve been using AHS now for nearly 6 months and have appreciated the services provided by the local companies they use. AHS has been very responsive to repair requests, sending technicians within a day or two usually. If something needed to be replaced, they have done it without any issues. Overall, I value the service I receive from them for my duplex.

Review 50 (2022-01-21 - Rating: 5)
Service was great. The electrician was early and he, got right to it, once he was inside my home. He did good work. He was fast, but careful with his installation of my ceiling fan. Would definitely use this company/service again.

Review 51 (2021-07-14 - Rating: 5)
Was able to come to look at the refrigerator the next morning after calling. They reset the computer which was a 50/50 chance it may fix the issue. It did not fix it but even the unit being 9 years they were able to get the main part under warranty. Would definitely use them again.

Review 52 (2021-08-17 - Rating: 5)
Ill keep this simple. I made my appointment on a Sunday evening, they came the very next day when they said they would, they fixed the problem quickly and efficiently, and they charged a very reasonable price. In less than 24 hours after making the appointment I had my fridge up and running. I couldnt be happy with the service and results and I would recommend American Home Shield ProConnet to everyone! Thank you!

Review 53 (2022-12-19 - Rating: 5)
ProConnect sent reminders leading up to the appt. The morning of, they called to let me know what time, and I was hoping it would be a little sooner, but I was fine with the time. They came an hour early - plenty of time for me to get to my appt after they left!! ProConnect sensed the concern in my voice and they came as soon as they could. I really appreciated that!! 😃Katrina White

Review 54 (2022-10-01 - Rating: 5)
Sent to do pre-season check on furnace. Arrived early (after calling to make sure someone would be home and it was okay). Checked everything on the furnace, which I was a bit worried about because its older, but things looked good. Id just bought the house a couple of months ago, and they were able to give me some tips on the type of furnace I have and what to look out for.

Review 55 (2021-12-13 - Rating: 5)
Got an email for free winter tune-up if my unit I responded and an appointment was setup fir the technician to come out . Technician was knowledgeable about products and services was pleasant and professional. AHS also did a follow-up call to make sure everything was good. Thanks AHS THE BEST!

Review 56 (2017-08-04 - Rating: 5)
The response time for service was quick, the same day, within a couple of hours. I had been waiting months for my wall unit to be repaired from the company I bought it from. SERVIZ s serviceman repaired it within minutes!!! He did a fantastic job in putting up my curtain rods. He was quite professional and experience helped.

Review 57 (2022-03-26 - Rating: 5)
We got AC maintenance done. The contractor that came out was Dr. Cool. They were thorough, professional, and on time. A supervisor even came along to oversee the work. He spent time with me explaining the work and how to keep my AC unit working well. He even gave me personal tips like covering our windows with a UV shield film etc. I feel very secure knowing I have AHS and Dr. Cool to look over my AC unit especially living in Las Vegas.

Review 58 (2022-06-18 - Rating: 5)
I contacted American Home Shield because I had an emergency carpet cleaning request. Although the agent was fully booked, he accommodated me when I explained the urgency of my needs. He provided expert advise and performed professional service.

Review 59 (2022-06-02 - Rating: 5)
I received excellent customer service from Mr. Russ.Mr. Russ is professional and was on time. He explained all the options that were available to me. Overall all my carpet smell good and is clean. Great job overall. I will use this company again.

Review 60 (2022-06-02 - Rating: 5)
I bought a Ring doorbell some time back and never managed to get it hard-wired to my existing doorbell, so I have to keep charging the battery. The electrician-cum-handyman I hired from Craigslist couldnt resolve the issue and said the Ring doorbell is malfunctioning. As it turns out, the existing doorbell is connected to a low-voltage transformer but the wires outside is not connected to any power. The American Home Shield ProConnect electrician correctly diagnosed the issue and rewired my transformer/chime and so I finally got my Ring doorbell hard-wired and charging on its own. He was prompt and explained the issue and resolution well. Would definitely recommend!

Review 61 (2022-12-06 - Rating: 4)
I was skeptical of home warranties. We have replaced a cooktop and dishwasher with a few problems, all of which were handled promptly and to our liking. Best are there maintenance suggestions and offers such as furnace and air conditioning.

Review 62 (2022-05-05 - Rating: 5)
The repair technician was on time and extremely professional. He had the item fixed in under an hour. He was able to provide a number of helpful suggestions on how to provide preventive maintenance to the device. I would definitely hire this company to complete additional maintenance in the future.

Review 63 (2018-06-08 - Rating: 5)
We had a plumber remove a piece of drywall to replace a pipe behind the bathroom sink. I wanted to have the drywall replaced as soon as possible. I was able to book an appointment (online) within 24 hours, he came out, gave me an estimate which was a very reasonable rate, and did the work. It looks fantastic, so I am thrilled. I highly recommend Serviz.

Review 64 (2021-12-04 - Rating: 5)
Didn’t think we would need to use the warranty service. We fussed over it, but can’t believe how grateful we are that we did. The hot water heater went out after passing inspection before we bought the house. Then the washing machine froze up. The appliance repair is a week out but everything else was done on the SAME DAY!We also took AHS recommendation to have the furnace serviced. What a blessing to have that done too.

Review 65 (2022-10-09 - Rating: 5)
My membership with American Home Shield allowed me to stay in my home years longer because I could never have afforded repairs on my own as I am Retired and on a fixed income. Since connecting me with Fast Response heating/cooling, Ive come to trust their service and know I can trust their quality.

Review 66 (2022-06-30 - Rating: 5)
I used this service to schedule a carpet cleaning for my apartment moveout in hopes to find something fast and on the cheaper side. The business they scheduled is called BirdEye, a local carpet cleaning business. He was on time, communicated very very well, did a great job cleaning the carpet, was very reasonably priced, was able to come with only two days notice, and worked well with my apartment building to get the job done. If you schedule a carpet cleaning, request his services - local is better than the big guys! (Pittsburgh, PA)

Review 67 (2022-05-24 - Rating: 5)
Outstanding service. Maintained communication prior to appointment and arrived exactly at the scheduled appointment time. The workers were professional and the work (carpet cleaning) was outstanding. I will definitely utilize again for future projects.

Review 68 (2021-11-30 - Rating: 4)
The gentlemen that came to my home were both respectful and open to my request regarding the cleaning of my items. They moved effectively and efficiently. There was a great difference in the before and after with the cleaning. I would use the service again. The one flaw I took note of was that they did not have uniforms, tags, nor identification from ProConnect. I think that would give ease and piece of mind to consumers regarding using this service business.

Review 69 (2021-11-03 - Rating: 5)
I scheduled my furnace cleaning and pre-season check! Great service from Interstate heating and air conditioning! The website was easy to use and follow up contact from the company was quick. American Home Shield has been more than GREAT!!

Review 70 (2022-02-24 - Rating: 5)
Joshua cleaned all of our carpets and was so kind, helpful, punctual, and hard working. The carpets looked amazing and I thought it was an amazing value for the service. The scheduling was easy and service fantastic... what more could I ask for!!!! So pleased!

Review 71 (2021-06-23 - Rating: 5)
The service tech showed up promptly at the scheduled time. He throughly explained why the dishwasher was leaking and the required fix. He was able to repair the dishwasher that day and also offered advise on mold mitigation. Very courteous and professional.

Review 72 (2021-08-07 - Rating: 5)
Good Service, and I was able to find an appointment for the same day.The technician was able to find the problem quick. Unfortunately it wasnt what I wanted to hear.Before I contact AHS, I contact 2 local companies and both want to charge for the call 1st and than for the service, and neither one were going to be able to assist me the same day. The tech was very professional and very helpful.the contact was all made online, a few questions and you had your appointment set.Thank You, AHS

Review 73 (2017-09-29 - Rating: 5)
This is why I reserve 5 star reviews for when I really mean it. I needed drywall repair for a TV mounting bracket removal plus cable holes, a paint bubble in the bathroom, and caulking around our tub and shower. I put an order in at 9:00am Thursday, the men came and gave an estimate at 1:30pm Thursday and they started the work Friday at 9:00am and were done by 12:30pm Friday. The dry wall work is so perfect you cant tell there was ever any issue at all. I have never been so happy with the outcome of a home repair so I had to give a review. Absolutely would use again, I hope the quality of service men they hire is as good as the gentlemen I was dispatched.

Review 74 (2022-07-11 - Rating: 4)
Started out rocky with missed appt. However, I was informed of mix-up same day and agreed to next day appt. The man arrived on time and proceeded to clean out the lint trap on dryer efficiently. The temperature that day was 101 and although it was hot outside he just kept going until job was done. I recommend this company.

Review 75 (2021-04-20 - Rating: 5)
We had our A/C tuned up for the upcoming summer. We bought our current house in October and wanted to make sure everything was in working order. The serviceman was professional, had good communication prior to arriving and explained the work he was doing and what he saw about the condition of the A/C. Thanks for the great service!

Review 76 (2022-06-10 - Rating: 5)
I was very happy with the service technician I had. He new what the problem was after doing a diagnostic on my washing machine. He was very personable and professional. I wouldn’t hesitate using your services in the future.

Review 77 (2018-07-24 - Rating: 5)
They did a great job getting my refrigerator fixed. The repairman did forget to call me before coming out and he also quoted me the wrong price for the part but he made that right with me. They were very prompt in getting the problem resolved.

Review 78 (2022-03-24 - Rating: 5)
The two gentlemen who came to the house were very thorough and also helped me understand the proper maintenance schedule for my refrigerator. The repair was made quickly and they explained everything to me very patiently! I would highly recommend!

Review 79 (2022-11-18 - Rating: 5)
A technician came out to give my heating g system a check up. He was on time, polite, extremely knowledgeable and did a very thorough job. I would have him back in a minute if I have any issues with my system. Thank you so much