Hughes Electrical & HVAC Services, LLC

Located in Memphis, Tennessee

Address: 3494 Democrat Rd Ste R, Memphis, TN 38118, United States

Phone: +1 901-848-6541

Rating: 4.9

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Review 1 (2024-11-10 - Rating: 5)
James Hughes and his team did an outstanding job installing our Generac Home Standby Generator. It was a turn key one-day installation for us. We were most impressed with the attention to detail that he and his entire staff demonstrated. Mr. Hughes also did a great job explaining everything. He walked us thru all aspects of the Generac operations. He also conducted test runs of the machine ensuring no issues and that we were satisfied. Mr. Hughes will also provide us complete lifetime service and maintenance as well which gave us tremendous peace of mind. We are very thankful for this totally smooth and professional experience. Highly recommended.

Review 2 (2024-11-20 - Rating: 5)
I had an amazing experience with this company! They have exceptional customer service, and the install team exceeded my expectations. The install team is very professional and does an excellent job cleaning up after they finish. They are prompt and work hard all day. I highly recommend them to anyone looking for a whole house generator. Thank you James and Team!!!

Review 3 (2024-12-06 - Rating: 5)
They just completed a generator install for us. Very professional, great team of folks. Personal interaction with the owner of the company. Outstanding in a field where it is difficult to get a call back or have someone show up on time. Highly recommended!

Review 4 (2024-10-13 - Rating: 5)
We had generator issues and called them to check our Generac. They found three major issues the previous company did. They came out and fixed it all. We then had a AC issue and again, they diagnosed it provided a detailed estimate and came at the time and day they said and fixed it. Great communication, timely service, super nice and professional people and reasonably priced. I highly recommend them.

Review 5 (2022-07-29 - Rating: 5)
Everyone I encountered at Hughes Electrical was highly professional, courteous, responsive and respectful of my property. I hired Hughes Electrical to install a whole-house backup generator by Generac, and every step of the process was effortless and perfect. I highly recommend them. James ensured that everything was perfect before completing the job.

Review 6 (2024-04-07 - Rating: 5)
I don’t usually write Google reviews, but the experience and service we had with Hughes warrants one. If you live in Memphis, and with all due respect to MLGW, you know we are prone to outages – thunderstorms in summer, ice storms in winter. We got a lot of quotes for Generac home back up generators, and we got a wide range of prices and installation plans. Cutting to the chase – you will probably pay a little more and wait a little longer to go with Hughes Electrical. However, after seeing and hearing about neighbors with generators installed improperly, we realized this was an important investment in our home that we needed to trust was done right. James Hughes attended to the installation and turn on/test personally. Generac units themselves cost what they cost – what you are paying for includes the expertise, experience, and service after the fact. I could not recommend them more highly! (Postscript – we got our unit set up 10 days ago, and on 6 April the power to our neighborhood dropped out for about 4 hours, and the generator kicked on and did exactly what it was supposed to do. We had power, internet, everything we needed. Thank you James!)

Review 7 (2023-09-12 - Rating: 5)
This is truly one of the most professional companies I have dealt with in my lifetime. When I requested an estimate on a whole-house generator, the owner himself, James Hughes, came out and went through the options with me. He was honest and direct about the costs involved and at no point tried to “upsell” me with options I did not need. His knowledge of generators was incredible, as well as his knowledge of the equipmentalready present in my house, and his price was less than expected. We signed a contract on the spot and cancelled appointments for estimates from other companies. Tammi, the office manager, communicated with us regularly and scheduled our installation far earlier than we could have possibly expected. Both the electrical and the plumbing crews arrived on time and finished quickly, quietly and with no disruption to our day. Thenthe owner James himself came out to fire up and test the generator. In all, a process that was scheduled to take three months took only a few weeks. The entire experience was seamless and completed with absolutely no effort on my part. Expertise, quick scheduling, on-time completion: thiscompany is simply the best. I have highly recommended Hughes Electric to all my friends. Using this company is one of the best decisions I have ever made.

Review 8 (2023-10-16 - Rating: 5)
Great Experience from getting a quote to the actual installation/completion. James and his crew are one of the best crews I have ever experienced. The installation crew is superb, it rained really hard my install day, his crew worked in the rain as if it was a sunny day. They came prepared to get the job done. They had their own tent to keep them covered from the rain. They also kept me aware of when they needed to cut the power off etc. When they finished they cleaned up and closed my garage back down without even having to disturb me. Tammi, the office manager communicated with us on each phase of the process, appointments etc. She is really a pleasure to work with. James, is very nice, knowledgeable and just a great person to work with all together. I have referred this company to many of my contacts that are interested in getting a Generac generator . I also will be using them if I ever have any other electrical issues for other items in my home. I could go on and on, with how pleased I am with Hughes Electrical & Hvac Services. 5 Stars ++++++ . They exceed the 5 star rating.

Review 9 (2023-01-16 - Rating: 5)
All my dealings with Hughes Electric have been exceptional. They communicate well, are responsive to questions and concerns, and do excellent work. We had a 24 kW Generac backup generator installed for our home, and we could not be happier with the results. Within days of installation, the city of Memphis announced rolling blackouts, and our generator performed flawlessly. I would not hesitate to recommend Hughes Electric to anyone considering having a backup generator installed.

Review 10 (2023-11-13 - Rating: 5)
We had a Generac whole home generator installed. James Hughes and his crews were extremely professional and the finished result was polished. James came out himself to provide the quote and it was all inclusive without any gotchas or add-ons. He was polite, knowledgeable, and straightforward. I would definitely recommend them to anyone looking for a whole home generator.

Review 11 (2023-03-15 - Rating: 5)
Hughes Electrical recently installed a Generac generator at my home. My wife and I agree that James and his crew are very trustworthy and honest. Not only do they know their product, but they made this installation seamless and easy as possible. Not only am I happy to have a dependable backup generator with a great warranty, but also, I have a great service team that will maintain my Generac generator for many years. In my book, James is the go-to guy if you are thinking about installing a back-up generator at your home or business.

Review 12 (2023-01-17 - Rating: 5)
We used Hughes Electrical to install a Generac generator. The installation process was very professional and the crew that installed the generator worked very well together and cleaned up the work area after the installation was completed. James and his company kept me informed of the timeline required and the care and operation of the entire generator system and were a pleasure to work with. I would highly recommend Hughes Electrical.

Review 13 (2023-10-19 - Rating: 5)
We decided to get a whole house generator after a series of power outages in Bartlett this past summer. The reviews of Hughes were good and their quote was thousands less than that of a well-known competitor. The entire process went smoothly and everyone involved was knowledgeable and PROMPT. The final part of the installation was yesterday and we decided at that time to also have Hughes install a ventless fireplace in the next couple of weeks.

Review 14 (2023-05-22 - Rating: 5)
I used Hughes electrical to have a whole house generac generator installed. Mr Hughes was very professional and responsive and was accurate on estimating the time involved for installation based on high demand. Both the electrical and gas crews were great and mr Hughes took a lot of time showing me operation and explanation. They are a great team to work with. Generator is up and installed May 2023

Review 15 (2023-07-01 - Rating: 5)
GREAT experience buying a Generac generator! They analyzed my needs and let me choose what I wanted. Installation went quickly, and James and his staff were timely and professional. About a week after installation a bad storm hit and power was out half a day- and the generator worked just as advertised!!

Review 16 (2023-12-28 - Rating: 5)
Hughes Electrical & HVAC Services is one of the most professional companies that I have worked with. They were recommended by my uncle for a Generac that was installed this year before a week-long power outage in the Memphis Area. I love my Generac, and now use Hughes for my HVAC needs. The staff is prompt, skilled, and courteous. Choosing Hughes was one of the best decisions I have made and I recommend them for any electrical or HVAC needs.

Review 17 (2023-10-22 - Rating: 5)
Tammy and James are outstanding professional people in getting things done for you. The Service to deal with them is great. The workers were wonderful installing everything on time for me. Tammy was able to work with me around my schedule so they can do the electrical and gas and James came out on Sunday to do the start up which it was outstanding. That was the reason why I went with Hughes ELECTRIC company, you can get in touch with them 24 hours a day to do service on your unit. Great company.

Review 18 (2023-06-15 - Rating: 5)
Hughes Electric installed a Generac back up generator about nine months ago. We have lost utilities four or five times in that period. The peace of mind that it gives you to know that 60 seconds later you will have power again is great. Hughes Electric installation from beginning to end was very easy and professional. Great job.

Review 19 (2024-02-05 - Rating: 5)
This may sound like a repeat of other posts, but that is because we are all in agreement. Hughes Electric did a FANTASTIC job from start to finish of our Generac Generator purchase. James (the owner) did the initial estimate and final set up and explanation of the machine. I asked him of he had someone else to help with the final walk throughs and he said he does them all by himself, to make sure everything is right, his name on the line. Now THATS integrity. The office staff and both installation teams are TOP NOTCH. Courteous, respectful, performed excellent work and great cleanup afterwards. Id rate the entire experience at 100% but that seems too low! Such an pleasant surprise in this day and age of quickie installations just to take your money.Dont shop, just stop and call Hughes Electric! Outstanding!

Review 20 (2023-05-10 - Rating: 5)
Ive used Hughes multiple times and every experience has been top notch! When I call, Tammi always goes out of her way to understand the problem and schedule me in for a technician ASAP. When I needed a part they were clear about pricing, quick to order the part, and fast at getting me back up and running! As a newer homeowner, theyve made me feel comfortable about calling them for all of my AC needs because theyre honest and dependable.

Review 21 (2023-09-10 - Rating: 5)
Generac Install: James and his crew were exceptional! Can’t over state enough that he does what he says he will do, and delivers a 5 star installation. James does quality checks on his crew, spends a few hours after the install to double check everything and then spends as much time as you need to learn the simple to use, nearly fully automatic system. 5 stars. We will be letting everyone know who the GO-TO Generator guy is! Also, shoutout to Tammi for top notch communication and scheduling.

Review 22 (2023-04-25 - Rating: 5)
Hughes Electrical & Hvac installed my home Generac. They were AWESOME. James explained everything to me on how it works. He set up the app on my phone to register the weekly test. He made sure I was registered for the extended warranty. He literally did everything. And, the very next night we lost power and the Generac came on immediately. WHAT A WONDERFUL RELIEF!!! If you are even considering a whole home generator (GENERAC), I highly recommend you call Hughes Electrical &Hvac. He also was more competitive in pricing. Give him a call, youll be happy that you did. 🙂

Review 23 (2022-04-22 - Rating: 5)
Hugh’s electric installed a 22K Generac generator for me. They did an excellent job. There were 2 crews that installed it. One crew hooked the natural gas up and the other installed the electric. Both crews did a great and and were very courteous. First Class job by both crews. After both crews finished, James, the owner came by and tested everything. I would highly recommend them.Mike McCarty

Review 24 (2023-08-30 - Rating: 5)
James showed up right on time to give us a quote on a generator. He walked us through the job, showed us the best place to put it, and worked up a price while he was here. His quote was competitive, but his knowledge and professionalism is what pushed us over the edge. We are on the schedule!

Review 25 (2022-08-23 - Rating: 5)
We had a 14kw Generac installed and James and his crews done a great job. James is honest and down to earth. Will take time to answer your questions and concerns. HIGHLY recommend them.

Review 26 (2023-12-03 - Rating: 5)
They installed a Generac generator at my house they were all very professional and did a fantastic job I would recommend them to anyone

Review 27 (2022-06-16 - Rating: 5)
James and his crew are the best. Had an A/C issue along with many others during this time. Called James, next day they were here to repair our system. I have been using Hughes for sometime now and cannot thank all of them enough.

Review 28 (2023-01-18 - Rating: 5)
Generac Backup Home Generator installation. Highly recommend this company for any electrical issues you have.

Review 29 (2022-07-31 - Rating: 5)
They were very prompt, courteous a job well done. I would recommend them to anyone. Thanks to the crew and all evolved. The generac will be well appreciated when the lights go out.

Review 30 (2023-07-30 - Rating: 5)
Very responsive and put my Generac generator came right out when it didn’t start up on a Sunday

Review 31 (2024-03-18 - Rating: 5)
Had a Generac whole house generator installed. Everyone in this company were helpful, knowledgeable and informative. Due to demand, there was some delay in getting the unit installed, but the electrical and gas installations and hookups when smoothly with good quality work. The quote I got was thousands of dollars less than the others I obtained. The owner was hands on providing the original assessment and quote and followed up with personally providing the start-up and thoroughly going over the features of the unit. I couldnt ask for better service.

Review 32 (2024-04-12 - Rating: 5)
Excellent coordination and execution among office staff and crews during all steps of installation and start up. Very pleased. James Hughes has excellent product knowledge, runs a tight ship, and provides thorough customer education during startup.

Review 33 (2023-07-20 - Rating: 5)
Excellent service and kept me informed on what was happening step by step with the installation of my generator

Review 34 (2023-11-30 - Rating: 5)
I just had a Generac generator installed and the entire team was great to work with. They showed up on time, worked all day and were fun to talk to. They explained everything to me and when the system was turned on, they checked to make certain that it was working perfectly. I couldnt recommend Hughes Electricial enough to anyone looking to add a generator to their home. Not counting that their price was over $4000 less than the next Generac quote I received!

Review 35 (2023-02-21 - Rating: 5)
Hughes Electric installed a Generac Generator for our home and we were very pleased with the entire process. James and his team were very professional and very competent. From the initial estimate through the final startup and testing, they kept us involved and showed up when they said they would. The electricians, concrete and gas installers were very professional and considerate. James did our startup and testing himself to assure that everything worked perfectly. There is no other contractor to use if you want a backup generator. It takes time to get everything scheduled, planned and completed but there work is worth it. Thank you, James and team!