Product Air Heating & Cooling LLC

Located in Marysville, Washington

Address: 103 Cedar Ave Unit B, Marysville, WA 98270, United States

Phone: +1 425-340-3591

Rating: 4.9

Services

Online estimates
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-04 - Rating: 5)
We recently replaced our 20+ year-old Trane gas furnace, AC unit, and thermostats with a new Trane gas furnace, electric heat pump, and smart thermostats, and we couldn’t be happier with the service provided by Product Air.Eli was quick to respond to our consultation request through Angie’s List, scheduling an in-home visit the very next day. He was thorough in assessing our old system and patiently explained the three replacement options, including available tax rebates and credits. Eli was professional, courteous, and never pushy, which we appreciated.Once we decided to move forward, Product Air scheduled the installation within two weeks to fit our availability. Rob and his installation team were fantastic—punctual, hardworking, and professional. They went above and beyond, addressing old wiring issues and the complexities of our homes old damper system. Rob maintained excellent communication throughout the process, ensuring everything was completed responsibly and efficiently.We highly recommend Product Air for their professionalism, expertise, and outstanding customer service!

Review 2 (2024-10-23 - Rating: 5)
These guys did a great job installing a new heat pump. They had no problem working with my heat pump + furnace system and Nest thermostat which has confused other hvac guys in the past. They got me a super quiet dc inverter variable-speed heat pump which I couldnt find with other companies. The installation looks great. They payed attention to detail, put the conduits where I wanted to avoid visual distraction, and cleaned everything up when they were done. They didnt make a mess of my flower bed, and they even took away some odd trash left by other contractors. Very happy!

Review 3 (2024-09-19 - Rating: 5)
Outstanding professional business. Came to our house within 24hrs with 6 different options. Master installation. Eli actually took the time to come to our house for a follow up post installation.

Review 4 (2025-01-03 - Rating: 5)
Good experience from booking the appointment to service. Crew was efficient nice and good conversationalists. Arrived early , got done quickly. Very pleased with this company. Lower prices would be nice but thats life haha. Heartily recommend Air Products. My crew was Kevin, Colby and David.

Review 5 (2024-07-30 - Rating: 5)
From quote to install this was a great experience. The willingness to do small things such as allow us to pick up covers early so they could be painted and dried prior to installing was appreciated. No other company was willing to let us do this small thing. See pic of painted vs non-painted covers.

Review 6 (2024-11-13 - Rating: 5)
We had great experiences with both the sales and installation teams from Product Air Heating & Cooling.The bids were more clear than the other companies who bid on the project, which was to remove a gas furnace and air conditioner and install a new heat pump. All the bids were fairly close, but we got really good vibes from the two brothers, Eli and Robert. They gave us several options, and we chose a fancier one that qualifies for the federal tax credit. Also they were willing to let me do the electrical work to reduce the cost, which I had inspected.We had a few minor electrical communication issues with the installation, but they were cleared up quickly and the electrical inspection went perfectly. The installation team were great to work with, respectful of us and our property and very friendly and cooperative.A day or so later we had another minor issue using the thermostat, and Robert wanted to help us immediately. He cleared up our misunderstanding how it worked, even throwing in an extra perk.We also had some friendly exchanges with the team when paying our bill. All in all we highly recommend Product Air.

Review 7 (2024-12-16 - Rating: 5)
Was looking for a gas fired forced draft heater and water heater replacement to be done promptly and at a reasonable cost. met with the salesman and worked out a deal in 15min. they offered a couple of different price points for their products. While they we not the cheapest they were not the most expensive. Workers showed up and got busy, did it all in a day. They did what was expected and we passed the city inspection, no issues. Id recommend for a no nonsense bottom line experience - they delivered a reasonable product at a reasonable price and got in and got out.

Review 8 (2025-01-02 - Rating: 5)
After years of trying to keep our 30 year old gas furnace running, we finally opted for a new Trane furnace to be installed by Product Air. Next day installation with fast and friendly service will keep us as their customers for life!!! Thank you, Robert and Eli and your install team!

Review 9 (2024-12-12 - Rating: 5)
As a real estate professional in the Seattle area, I can confidently say this is one of the most unique and challenging markets in the country, particularly when it comes to providing exceptional service for clients. Having Product Air Heating and Cooling as my go-to resource for all HVAC needs has been, without a doubt, one of the most valuable assets I offer to my clients.They have consistently provided timely service to everyone I’ve referred to them, along with very reasonable pricing options. In situations where sales could have fallen apart, Product Air Heating and Cooling stepped in and saved the day, preventing both buyers and sellers from walking away.We look forward to continuing to work with them and giving them as much business as we can. I highly recommend that any homeowner—or anyone representing clients in the purchase or sale of their home—takes the opportunity to connect with them. They truly make a difference.

Review 10 (2024-11-28 - Rating: 5)
Robert helped us out and went above and beyond with the information he gave us. We live in Marysville and had a big upgrade with our new furnace. I would recommend them for anyone in the area!

Review 11 (2024-10-04 - Rating: 5)
I decided to install air conditioning system in my house. Looked on market for a company that can do the job. Few gave me estimates. The system includes one unit out side of the house, available to support 5 units inside. Product Air was the company which gave me most reasonable price and time for installation. Also they was very flexible with my availability to be at home. Yesterday two guys came at the time which I requested, and they did very good. Job was done for one day, even they stayed until 7pm. That was long day for them but everything was done. Visible side of the job looks perfect. System works perfect for now. They cleaned work side inside and outside of the house.Highly recommend that company if you need job done fast and on reasonable price.BTW, very good communication, answered my calls after work hours and weekend.

Review 12 (2024-12-20 - Rating: 5)
Robert repaired a blocked exhaust vent and performed our annual heating and A/C maintenance. He did an amazing job! The vent is now repaired, and he clearly explained the state of our heating and A/C systems. The price was reasonable for the work done. I definitely recommend Product Air and will become a repeat customer.

Review 13 (2024-12-12 - Rating: 5)
We had an electrical emergency at 10:00pm. Product air was the only company available at the time. They were courteous, very professional, and willing to help us beyond what we expected. The best experience we have had with an electrician. We strongly recommend their services. Serge and Kevon were great!

Review 14 (2024-10-26 - Rating: 5)
I reported my furnace issue on Angi. The response of Product Air is very quick and Robert came to my Everett home on time, he is knowledgeable and very patient, since my furnace is very old, I directly asked him to quote for a new system. He measured my place and checked my system, explained the pro and con of several solutions based on different budget. His quote is fast and with clear explanation. I will hire Product Air if I am going to replace current system. Nice people, good service.

Review 15 (2024-12-20 - Rating: 5)
Eli came to my shop to fix the heater. He quickly isolated the problem and the heater works flawlessly. Eli was on time and very personable. I highly recommend this company. I do have a addition to my house in progress and Product Air will be the got to for the mini splits required.Thanks for the great serviceRandy BradfordBradford’s Motorsports

Review 16 (2024-12-31 - Rating: 5)
My restaurants air conditioning system suddenly stopped heating. Make an appointment. They arrive in time, carefully examine the cause of the failure and quickly repair it. Recommend their company and praise Robert for his technical excellence.

Review 17 (2024-11-27 - Rating: 5)
We used Product Air to replace our furnace after the recent big storm. They were extremely responsive and professional. They came out the same evening we called and were able to quickly get the furnace replaced. Serg even came back later that night when we had some follow up questions and wanted to make sure everything was running correctly. Great experience!

Review 18 (2024-12-14 - Rating: 5)
I have used Product Air twice now and their service has been spectacular. Both times they arrived within a day at the time promised and resolved my heater issues very quickly. I will definitely use them again in the future.

Review 19 (2024-12-30 - Rating: 5)
Kevon & Colby came out and repaired a burnt outlet and ensured that the wiring throughout was in good shape. They were quick, knowledgeable, and professional. Would highly recommend Product to any one!

Review 20 (2024-12-06 - Rating: 5)
The technician was on time and diagnosed my issue. He gave me good options and we chose to get a new furnace. The price was good. The workers were on time and did excellent work. I have absolutely no complaints.

Review 21 (2024-10-21 - Rating: 5)
We had an excellent experience with Product Air Heating & Cooling, who installed our heat pump system. Their estimate was very reasonable compared with other offers we solicited. Their representative/technician was very knowledgeable and outgoing, spending more than sufficient time to answer all our questions. They are very prompt and work very hard to complete their work in the estimated time. I highly recommend them.

Review 22 (2024-11-26 - Rating: 5)
Our 27-year-old furnace stopped working suddenly, leaving us without heat. We contacted Product Air after another company failed to show up for a scheduled service call. They responded quickly. Robert diagnosed the problem as a failed motor and was able to find the part elsewhere in the country. Upon arrival of the necessary part, he worked his schedule to complete installation asap. The company was completely professional and responsive throughout the process. I highly recommend them.

Review 23 (2024-12-11 - Rating: 5)
During a raining day right before Thanksgiving, I found a huge paddle of water out of the water heater. I googled a bit and found Product Air. The send someone right away and fix the water problem the second by replacing my 15 year old water heater. After one month of running the new water heater, I am super happy with the quality! So, I am giving a 5 star review here. Their stuff are very friendly and professional. They clean up well after their job and even took away some of the old junks per my ask. Highly recommended them to anyone who needs a new water heater and needs it to be done fast and well!

Review 24 (2024-10-22 - Rating: 5)
The technicians from Product Air came precisely on the date and at the time promised. They efficiently removed our old and non-functioning furnace and installed the new one. It works beautifully and is very quiet. I should mention that we solicited several bids before settling on Product Air. Their pricing and the quality of their product was significantly superior to that of the competition. Thank you Eli and your teammates.

Review 25 (2024-01-16 - Rating: 5)
Our electric furnace stopped working on Wednesday so I had called another local heating company. They came out and thought they had it running but it stopped again. They said they wouldnt be able to come out for a quote until Tuesday and then it would be a few days before they could install it. Mind you, this was during one of the coldest winters with Temps in the teens! We had been without heat for 3 days, and on Saturday, my sister decided to call around and called Product Air. They were at our house within an hour or 2. Art was very professional and worked with Eli to prioritize getting a new furnace installed THE SAME DAY! Absolutely amazing! We had a wonderful tech come and install a new furnace in our freezing garage! It took about 5 hours because he had to cut in the wall to make the cabinet for it. The heat came right on, and by the next morning, the house was toasty warm! I highly recommend Product Air Heating! They went above and beyond, and we couldnt thank them enough!

Review 26 (2024-11-08 - Rating: 5)
Great guys, great service! Furnace install looks way better than the old furnace. Very courteous and professional.

Review 27 (2024-09-30 - Rating: 5)
Our 22 year old A/C system needed to be replaced. We wanted to use a local company so we called Product Air. Eli came out and was very thorough in going over our needs and came up with a price that we thought was very fair. The technicians came out about a week and a half later and did the install. While they were here one of the managers came by to make sure everything was going well. Everyone we dealt with was professional, courteous, and friendly. Whenever we called they answered right away. We were impressed with this company to say the least. If we need anything HVAC related in the future we will definitely call Product Air Heating & Cooling. We highly recommend them!

Review 28 (2024-12-20 - Rating: 5)
I cant say enough wonderful things about our experience with this company. Our heater furnace was not working when I called Product Air Heating & Cooling LLC. Sergey was so quick to respond to all my initial inquiry. His price is very fair and he knows what he is doing. He is very nice, honest, and very helpful. He came with Robert the next day and they fixed our Heater which was badly needed at this time. I definitely recommend his service. I have no doubt you will be happy. Thank you again Sergey!Yorda

Review 29 (2024-11-28 - Rating: 5)
Robert came out to check my furnace after it had produced a strong burning smell a few days earlier. He gave it a complete and thorough check up and found nothing wrong, which is great! He felt bad because he wasn’t able to find a clear problem, but I was extremely grateful because he definitely made sure that there wasn’t anything unsafe going. I appreciate the honesty. It could’ve been a situation to try to convince me to replace something that didn’t need to be done. But he didn’t and that kind of customer service wins my business moving forward in case I need help again. Thank you!

Review 30 (2023-04-06 - Rating: 5)
Eli and Rob were very professional and kept me informed at every step of the process. They answered my questions and took my input on the design and layout of my minisplit heat pump system. The craftsmanship of the install was nice and blended well with the lines of the house. Could not recommend them more.

Review 31 (2023-05-11 - Rating: 5)
Product air helped us with installing ductless system in our townhome. Eli came up with couple of designs for our requirement to meet our HOA guidelines. Helped with the documentation as well.Robert and team helped executing the installation far better than we expected and the finish looks much better than neighbors in our community who had other installers.Product air was referred to us by a friend and I would definitely recommend them to people who are looking for their service.

Review 32 (2024-12-20 - Rating: 5)
Technician Sergey and his team did a great job with ourheater. He is very professional and easy to work with. He listens to your needs carefully. He is very helpful and his price is fair. I highly recommend him!

Review 33 (2024-10-21 - Rating: 5)
Excellent service. Robert came in on a weekend, figured out the problem with our furnace, came out with options the same day and started replacement of our unit in 3 days. Had some hiccups with the installation but he and his team stayed overtime to fix the problem. Robert is very responsive to texts and explained things in a way that a lay person could easily understand. Highly recommended!

Review 34 (2024-12-06 - Rating: 5)
The Air Heating & Cooling system is outstanding! Installation was hassle-free, and the customer support team was incredibly helpful. Highly recommend for anyone looking for reliable and consistent climate control.Special thanks to Volodymyr Melnyk. He did an awesome job.

Review 35 (2024-12-04 - Rating: 5)
Eli came out same day to fix my furnace, did a great job. Product Air heating and Cooling is a honest company that wont rip you off like a lot of the other big HVAC companies out there.

Review 36 (2024-11-29 - Rating: 5)
The installation was seamless; and they check out if the heater is working properly or not days after installation. So far, I am happy what they have done; and I will recommend them to anyone who wants a new furnace.

Review 37 (2024-12-20 - Rating: 5)
Outstanding company—punctual, reasonably priced, and highly professional. Sergey was incredibly kind and assisted us with our EV charger installation flawlessly. Highly recommend their services!

Review 38 (2024-08-16 - Rating: 5)
When my furnace went down, I called Product Air heating and cooling, and I couldn’t have been more impressed. They were incredibly professional and were able to send a technician right away. A special thanks to Robert for coming out on Saturday morning to fix our air conditioner - talk about going above and beyond!I highly recommend Product Air heating and cooling to anyone in need of heating or cooling services. Their professionalism expertise and dedication to satisfaction are truly 5 star. I’ll definitely be using them again for any future needs.

Review 39 (2024-10-30 - Rating: 5)
Richard from product air has helped me twice now. First when my a/c (a Mr Cool heat pump) stopped working this summer. He was professional in communications, arrived when he said he would, and diagnosed my problem. His repair held for the rest of the summer season. Later this fall when my gas furnace stopped working, he diagnosed this problem and explained next steps. I would recommend product air to anyone who needs help with their heat pump or furnace.

Review 40 (2023-12-24 - Rating: 5)
I highly recommend Product Air for your furnace replacement. Eli is the first one who came to diagnose my 16-year-old Trane furnace. They offered both Trane and Trane and York and the schedule was quick. Robert came the very next day I hired the team. Robert did a great installation job. Came on time and completed the job earlier than expected. Thanks, Product air team for making my house warm back quickly!

Review 41 (2024-10-25 - Rating: 5)
Awesome service, was able to help find out heating problems. Had better payment options than other heating businesses in the area. Helping here in Marysville, WA

Review 42 (2024-10-02 - Rating: 5)
I was having an issue with my furnace so I reached out to Product Air Heating and Cooling LLC. Rob came out and troubleshoot my furnace. He was able to detect the issue pretty quickly and came up with solutions to fix it. I would highly recommend Product Air Heating & Cooling LLC for your furnace service needs or if you are looking for a new furnace or furnace system. Thanks so much Rob!

Review 43 (2024-11-27 - Rating: 5)
Product Air came the next day after I called without heat. Eli checked our old Heat Pump equipment and we decided it was time for a new system. The work began at 8:00 the next morning and was completed by 5:00. We are so pleased to recommend Product Air if you are needing heating or cooling help. We live in the Tulalip/Marysville area.

Review 44 (2024-09-07 - Rating: 5)
Eli, Sergey and Robert were a pleasure to do business with. The communication was absolutely on point and their work ethic is second to none. They carry high quality products and their installs are beautiful. We had a new tankless water heater and a mini split installed by them and it looks and performs fantastic.

Review 45 (2024-10-02 - Rating: 5)
Last Saturdays storm and lightning caused the capacitor in our AC unit to blow. Eli (Nikolin) from Product Air quickly diagnosed the issue within minutes. He came prepared with various capacitors and promptly replaced the faulty one. Eli also tested the coolant and compressor to ensure everything else was functioning properly. He was very professional, informative, and took the time to educate me on some important aspects. I really appreciate Elis prompt response to our urgent request. Reasonable pricing and a pleasure to work with.

Review 46 (2024-07-02 - Rating: 5)
Product Air installed our heat pump and furnace in the main house about two years ago and did a great job. This winter, after burst pipes from the January freeze destroyed our furnace in the small house, Product Air bid for the job and had the best price. Eli the estimator and Robert the installer both did a great job! The installation took one day and went smoothly.I highly recommend Product Air for any heat pump or HVAC work you may have.Dave

Review 47 (2024-08-02 - Rating: 5)
Product Air Heating and cooling LLC is very professional, knowledgeable and kind! They did an amazing and efficient job setting up AC at our house. Technicians were polite and respectful of our home and property. Highly recommend them.

Review 48 (2023-10-27 - Rating: 5)
Product Air was fantastic. They came in with a competitive price and installed our new heat pump the following day-staying until 10pm to ensure we had heat that night. Very professional and easy to communicate with. Would highly recommend!

Review 49 (2024-07-03 - Rating: 5)
We had an amazing experience with Eli, Robert and others at Product Air Heating & Cooling. They set up a heat pump unit for our home. They paid amazing attention to detail and built out a beautiful quiet system for us. They also worked after hours to ensure the system was set up according to schedule. I highly recommend them for your job!

Review 50 (2024-04-13 - Rating: 5)
My elderly parents furnace went out so I requested a few estimates, got a call from Robert Nikolin from Product Air Heating and Cooling LLC. Had a new furnace the next day! Great customer service, quality & reasonable price. Thanks again!!

Review 51 (2024-12-31 - Rating: 5)
We wanted to get AC/heat pump installed and most companies were multiple months out just for the estimate. Product Air was able to come out a few days after our request, we got an estimate the next day, and the job was done 3 weeks later (might have been faster if not for the delay on our side). They were professional, polite, communicated well, did quality work, left our home clean, stayed late to get the job done in only 2 days (as they estimated), and walked us through the job when it was done. Definitely recommend!

Review 52 (2024-06-28 - Rating: 5)
We took a chance with a random company we found on google! First they came over to check out our house that doesnt have vents and come up with an affordable plan to solve our unbearable heat we deal with in the summer.We had a 3 zone mini-split setup installed, they were able to schedule us in a very reasonable time, and were able to get it set up very quickly!! The installers work fast and hard, and very cautiously.We also appreciated being consulted at every turn if something had to change a little. Over all had no issues and are very pleased with everything!

Review 53 (2024-11-08 - Rating: 5)
Product Air Heating and Cooling installed a new efficient heatpump to replace our original 15yr old unit. Excellent installation and follow up. Highly recommend this company.

Review 54 (2024-12-28 - Rating: 5)
These guys are fantastic! They installed my furnace quickly and its worked great ever since. I would definitely recommend them.

Review 55 (2024-07-11 - Rating: 5)
After reaching out online and by phone to another local AC repair company (Cool Heat 365) and receiving no call back for over a week, I reached out to Product Air Heating & Cooling and received a call back the very next day from Robert, who was able to get out to our house the following day to check out our system. Overall, Robert was incredibly helpful and insightful about our system, and was kind and honest about the repair every step of the way. I really appreciate all of the information that we received from him, and we had a clear road map of the path forward by the time he completed his visit. We will absolutely be using Robert and his team for any repairs/replacement that we need to complete in the future. Thanks Robert!

Review 56 (2024-12-31 - Rating: 5)
Robert was professional, experienced and helpful. He resolved my problem in the most economical way. I would use Poduct Air Heating and Cooling again in a heartbeat.

Review 57 (2024-06-21 - Rating: 5)
I had a new heat pump installed by Robert and his team. I run an Adult Family Home so my heating and cooling needs needed to be addressed effectively. Robert communicated the whole project clearly before we began and had great suggestions through out the installation period. The project time was roughly 3 days as was agreed upon. The additional days were due to an electrical panel upgrade needed to power the new heatpump. This team knows their stuff and I’d work with them if I needed a project of this nature. I’ll be reaching out to them for future maintenance of the system, I’m certain my small business’ heating and cooling needs is in good hands.

Review 58 (2024-11-21 - Rating: 5)
My pilot light was out after the storm the other night. I spent all day trying to lit myself. I reached out to Product Air at 10:30 pm and they were here in 40 mins! 😅. Great service!!

Review 59 (2024-11-25 - Rating: 5)
We were very pleased with the service we received with this company. The tech was very helpful and fixed our heating problem promptly. I would recommend this company to anyone who is having issues with their heating or air conditioning issues. B. Christensen

Review 60 (2024-10-15 - Rating: 5)
Robert N. from Product Air Heating & Cooling LLC arrived on time and did the job in timely manner. Gave me some suggestions about heating, furnace filter, thermostat. Also told be to keep and eye on the thermocouple.

Review 61 (2024-06-11 - Rating: 5)
Eli was very helpful and patient. He gave a detailed explanation of different systems. He provided a variety of quotes to choose from. There was a complication with the return vent. As compared to other HVAC contractors, he had a simple solution to the problem which was least invasive and inexpensive.Robert did a great job with the installation. He was really thorough with the job. He fixed the return vent problem without any fuss. He was considerate to clean up after the job.Overall very satisfied with the work and would highly recommend Product Air.

Review 62 (2024-08-20 - Rating: 5)
I requested some electrical services for hooking up a new mini-split system (MrCool DIY edition). Once we started talking, the process was fast and professional. I would definitely contact them again for future upgrades to my home HVAC system.

Review 63 (2024-12-11 - Rating: 5)
Im contractor with a big shop and I had a issue with my overhead commercial furnace.Called and talk to Serg who was very helpful and knowledgeable and he gave me the info I needed.Would totally recommend this company for their expertise.Thanks for the help!

Review 64 (2024-07-08 - Rating: 5)
Very positive experience with Product Air !!Our heat pump stopped working and we had a group coming over that without cooling was going to be unpleasant to say the least.Our technician, Eli can out within two hours of our call. He addressed the problem as well as answered many questions I had about our system.In addition he was a polite and professional young man that I appreciated very much !Would most definitely call upon Product Air in the future !!!!

Review 65 (2024-09-09 - Rating: 5)
Great service! Ive used this company twice now and both times they came out quickly and resolved our issues. Technician went above and beyond to ensure our equipment was in working order. Highly recommend!

Review 66 (2024-07-11 - Rating: 5)
AC stopped working yesterday evening. I called first thing this morning. They were out this afternoon and my AC is working again. Robert even had the decency to call to let me know he was running a little late. I’ve had people not show up and not even a phone call. He was polite ,knowledgeable, and efficient. Would definitely use this company again!

Review 67 (2024-04-07 - Rating: 5)
Quality work at a fair price. I had two furnaces replaced. Shopped around for a month. Finally decided on Product Air. Im glad I did. Professional work. Installation was perfect. Great working with Eli and Robert. Highly recommend.

Review 68 (2024-07-12 - Rating: 5)
I am the tenant of a home that has a multi-zone HVAC system in it. During the last heat wave, one of the zones stopped cooling (AC was not working). Product Air, who did the initial system install, came by, very quickly diagnosed the issue, walked me through what we needed to do differently to avoid the issue in the future, and got us back in business. They also proactively worked with the property manager to get a maintenance plan in place to make sure we are keeping the system running in top shape. I highly recommend Product Air!

Review 69 (2024-07-07 - Rating: 4)
Your tech came to my home at the scheduled appointment time. Very professional both in appearance and attitude. He knew what he was doing, found a minor problem that he fixed in a few minutes. I wasnt overcharge and would use your service again.

Review 70 (2024-06-20 - Rating: 5)
Eli and his team did the entire HVAC installation at our cabin out near Mt. Baker. Since we did a full gut job of the cabin, it was a big job that required multiple trips out.Eli is a great communicator and advisor, and his team did excellent quality work.We have worked with him on two jobs now and we will definitely reach out to him again when we need another HVAC job done!

Review 71 (2024-01-31 - Rating: 5)
I recently had some work done on an old furnace. Not sure if we were able to find the parts or not? Product air heating and cooling company came out and repaired the furnace for me. I’m very pleased with the service. The field Tech was very knowledgeable and well experienced and the job did not take much more than a couple of hours. It’s nice to be able to call on a company that shows up when nobody else can, and they perform exactly how they portray themselves to. Very efficient and very effect.. I’m very pleased with the service that I have received. And I will be using them in the future. Been remodeling for over 25 years now and it’s hard to find service like this! I highly recommend this company to anybody who needs their furnace repaired.

Review 72 (2024-07-09 - Rating: 5)
Product Air Heating & Cooling did a service call for us in less than 24 hours on one of the hottest days of the year. Super professional, prompt and informative. We highly recommend their services!

Review 73 (2024-03-21 - Rating: 5)
What. Amazing. Service!! I have had my furnace & A/C installed by a big name supplier for the last 17 years who is unresponsive and uncaring and whose after hours answering service is useless. What a difference with Product Air who I contacted by phone on a Sunday, never expecting a response that day, and getting one. They called me on a Sunday! Their repair price was much lower than my current supplier. Product Air came highly recommended from two neighbors so I gave them the work. They came on a timely basis, called before coming, did a difficult installation and got my heat up and running. Right after they left at 5pm I was concerned about how the repaired system sounded and called the technician. He said he would come back that night to make sure everything was OK and returned at 7:30 pm. What service! He did an adjustment (my cabinet was faulty so he said he could attempt a fix and see if I could avoid getting a new one - and it worked!). He followed up the next day to see how it was running. This company is a breath of fresh air. Within 24 hours of being hired they acquired the needed parts and did the installation. Responsive, efficient, and hard working. I highly recommend this company.

Review 74 (2024-05-08 - Rating: 5)
These guys are the real deal. My furnace was going out and they gave me a great quote (I got 5 bids from other companies) but more importantly, they were straight forward and did quality work. I ended up also adding mini splits to my house. My house is 103 years old and nothing is straightforward when doing an install so I know this took longer than they expected but they stayed and did everything the right way. No shortcuts. Great hardworking crew. Highly recommended!

Review 75 (2024-04-05 - Rating: 5)
Eli, Robert and team at Product Air were a pleasure to work with from the initial bid to final inspection. Hard working and honest guys — I highly recommend them for anyone considering a new HVAC system. They did a great job with our new heat pump installation!

Review 76 (2024-12-12 - Rating: 5)
They installed a heat pump. Their customer service is great. They are timely and priced fairly. I will be using them again when needed

Review 77 (2024-03-08 - Rating: 5)
Theyre a fast and professional local business who promptly repaired a leak in my heat pump. I will definitely use them again if I ever need it.About 4 months ago my heat pump stopped coming on and it was running on backup heat. With spring around the corner I knew Id want cooling soon. Saw they had great reviews so I called. Theyd be happy to come out ASAP if needed but I said no rush since I have heat. They came out the same week, identified the problem as a refrigerant line leak, gave me a quote and repaired it the next day. The price was fair and they were friendly, honest and straight forward throughout. I recommend them to everyone and I will gladly call them for any future maintenance or upgrades.

Review 78 (2023-12-09 - Rating: 5)
Had a truly amazing experience with the product air team. Eli came to our home to give us an estimate . Our furnace decided to die during the days we needed it most. He was the only one who had a solution for our unique utility room situation and suggested a furnace and air conditioner combo that would provide heating and cooling. He also provided estimates for a ductless mini split installation. No other company that we got quotes from had a solution to our unique utility room situation. Considering long term energy costs, multi zone heating/cooling and ease of maintenance, we went ahead with a ductless multi zone mini split system. The pricing was significantly lower than those that advertise on local radio and tv. The communication from Eli was top notch and he was always happy to answer any questions we had during the process. Robert and Vlad came to do the install. They were excellent. They did an amazing job with the installation. The outdoor unit mounts, line sets, indoor units were installed neat as a pin . The installation took two days and they did an amazing job coordinating the electrical work with the electrician and working with our schedules. The units were sized correctly and the performance is great. We were provided with a financing option and the process was very straightforward. I highly recommend product air for their upfront pricing , excellent communication, quality of work, quality of materials used and great customer service. Thank you Eli, Robert and Vlad for making our home a comfortable and warm place this winter.

Review 79 (2023-08-18 - Rating: 5)
I recently had pleasure of experiencing truly outstanding service from Product Air. From start to finish, the entire process was a seamless and delightful journey that left me thoroughly impressed.

Review 80 (2021-03-31 - Rating: 5)
I carefully looked at furnace ratings and installer reviews before choosing Product Air. Their pricing was excellent, but that was not the driver for me. Their communication was accurate, unpressured and down to earth.They accurately informed me of details, arrived promptly, and did excellent skilled work. I expected them to be good, but they were really good. It is also easy to talk with them and understand ones options.I would use them again in a heartbeat!We installed a York TM9V080MP12C 96% furnace which uses an ECM fan motor.

Review 81 (2024-03-27 - Rating: 5)
We had a good experience with Eli and Rob. Eli was very patient with us as we went through all our questions pre-sale. He made recommendations about phase 1 and 2 should our upstairs still get warm in the summer.Rob and team were very efficient in installing our heat pump. They are both knowledgeable in their craft. They also offered options for financing 12 mo with 0% interest and support as we file for rebates.

Review 82 (2024-10-26 - Rating: 4)
The technician sent to do the repair on my furnace was knowledgeable, professional, and courteous. I am satisfied with the services provided.

Review 83 (2024-02-22 - Rating: 5)
I had a great experience with Product Air Heating & Cooling. I have had my fair share of bad experiences, so after doing my research I was hoping for the best. Eli, the sales/estimator, was great. He did not pressure sales me or attempt to sell me anything I didnt need. He also listened to all my specific needs...like concealing pipes. Eli almost always answered my calls on the first ring and addressed any question that I had.If I left a message, he called back right away. Robert, the lead installer, was also great. He was very communicative and always called to give me heads up of when he was coming and when others in his crew were showing up. He understood that I was a bit particular and made sure to run certain things by me during the installation. After the job was complete, the crew did a good job of cleaning up. Too bad all contractors werent like these guys.

Review 84 (2024-03-26 - Rating: 5)
Product Air was able to locate a local provider that had a draft inducer for a 35 year old Payne furnace in stock. Others would need to order and wait for it to be shipped. Also, the technician, Robert, was excellent about keeping me informed regarding arrival time and delays due to traffic or part pick up. . He called at 9 PM (well past working hours) to set up a next day appointment time and to get furnace information to be sure he had the right part on arrival. Very personable and professional. Great experience all around.

Review 85 (2024-01-26 - Rating: 5)
“Outstanding Service by Robert at Product Air!”I recently had the pleasure of experiencing excellent service from Robert at Product Air for our heating issues. Robert’s professionalism and expertise were evident from the start. What impressed me the most was his attention to detail and commitment to ensuring everything was working perfectly. The quality of work was top-notch, and my heating system has been running smoothly ever since. I highly recommend Robert and Product Air for reliable and efficient heating services. Their dedication to customer satisfaction is truly commendable!

Review 86 (2024-07-24 - Rating: 5)
Our thermostat and AC not working on a hot day. Picked up phone call immediately during after hours. Technician on the way right after phone call to get the issue fixed! Highly recommend!

Review 87 (2024-05-22 - Rating: 5)
Recently, I have an opportunity to hire the product Air Heating @Cooling LLC to install a Mitsubishi split system. I am so glad I found Robert, Vlad and Eli from the Product Air Heating!!! These guys did fantastic job for my project. The system is up and running in two days! I highly recommend this company to do your next project!

Review 88 (2024-12-28 - Rating: 5)
Tech came in and was able to fix our furnace right away with no issues.

Review 89 (2024-03-12 - Rating: 5)
Had the honor of having Rob and Vlad work with us on our furnace, Tankless and Heat Pump. They were very professional and worked to get the projects completed in a timely manner. Eli also took the time and explained our options. This helped us choose the best products for our home and within our budget. We have nothing but good to say and have recommended Product Air Heating and Cooling to our family and friends. Thank you guys for a job well done.

Review 90 (2023-10-22 - Rating: 5)
My new furnace and heat pump were installed 3 days ago I would highly recommend Product Air! The team was impressively able to get everything done in one, long day! They were very hard workers. I appreciate how respectful they were of my home. Shoes were off every time they entered and it was cleaner when they left than when they started. Also the estimate was correct with only a few additional costs that were discussed with me early in the day. I also have peace of mind given their labor warranty is 5 years!

Review 91 (2023-08-29 - Rating: 5)
Just had Robert (Eli’s brother) install a heat pump system with an indoor air handler in one zone and a ductless unit in another zone and prepped it for up to two more ductless heads. They were excellent. Up front and honest, friendly, punctual, communicative, gracious, considerate. And they were the most competitively priced!!! I’m glad they’ll be doing more work at my house because i trust them. They also recommended a plumber who came today and did excellent work. Thank you!!!!

Review 92 (2024-09-30 - Rating: 5)
Generally installation went smoothly. It took longer than perhaps I anticipated - two days. But that is perhaps more my unrealistic hope or expectation than anything else. Still - good job.

Review 93 (2021-10-21 - Rating: 5)
From our 1st encounter with Product Air Heating and Cooling professionals, the knowledge and craftsmanship was outstanding. We have encountered many Heating and AC installers/repaimen around the country. These people just stand out.We will always call Product Air Heating and Cooling for any service they preform.The price was less than we expected, we are very happy. Robert knows his stuff !!!Thomasand Patricia Searfoss

Review 94 (2022-12-01 - Rating: 5)
My furnace broke down. They came out same day . My 20 year old furnace was replaced in a couple of hours, they cleaned up after themselves and my house is warm again. Fast ,efficient and local business.

Review 95 (2024-03-21 - Rating: 5)
Kudos and high 5s to this awesome HVAC team. They did a fabulous job installing two mini-splits in my tiny cottage. Their quoted price was competitive; the technicians and installers were efficient and knowledgeable. Serge and Robert have been so kind and responsive.

Review 96 (2024-03-27 - Rating: 5)
This was a HVAC replacement job where the contractor suggested equipments, configuration of installation and install the system. Very knowledgeable folks, advised well and did the job as scheduled. No debris, no dirt, excellent finish. No cutting corners, took a little longer for installation but that was for good reasons. Retro filling new equipment in old space and connection is never easy. Cost us 21000, for Trane furnace and heat pump fully installed with an after flow air filter. Excellent contractor and good people. And yes, they don’t pay sales commission to their sales people. No reason to oversell a more costly system. Highly recommended. Compared costs with five others. Definitely not the least but on the lower side. Good value.

Review 97 (2024-03-19 - Rating: 5)
Our furnace went out on a Friday. The next morning I diagnosed the problem to be the blower motor/fan. Its huge and was going to be very hard to find the part and replace it. The furnace was 20 some years old and it just wasnt worth it.So I went online and requested quotes from available HVAC companies. Robert from PAH&C called almost instantly and soon after showed up to give me a quote.While I was waiting for Robert, maybe 20 minutes, I had 2 other calls. One I scheduled for an estimate 4 days later when they where available, the other I hadnt got back to yet.I didnt want to pay any crazy prices for weekend work so I knew I would be using the space heaters I have for a few days. This was during a cold spell so I also had planed on heating the living room where we would gather and sleep if need be.Robert showed up and went straight to work on estimates for a few scenarios, right at the table in the garage, next to the old furnace. He said he had availability the next day which was Sunday, and I said I didnt want to pay any emergency fees or OT. He told me that the estimates would be the same any day I had it done. He emailed the estimates to me and I had them on my computer 20 minutes after he got here.By the time he was ready to go I was so impressed that I told him I would do it tomorrow if I can figure out the financing in time to let him know that day. He explained that they have great financing through GreenSky. After he left I checked out GreenSky and applied.GreenSky approved the financing, so I called Robert and was surprised he asked if I would like to have the new furnace installed that day, Wow, sure! Apparently they had a customer postpone the job they were going to be working that evening.Robert showed back up a couple hours later to begin removing the old furnace while his brother Eli (I think) picked up the furnace from their shop and brought it down. They were obviously very skilled, watching them from time to time convert the location of the old furnace into one that could fit and support the new furnace.They were determined to get it up and running by dusk and did so with time to spare.I am very much satisfied and sure I made the right call hiring Product Air H&C. I will recommend them to any looking for HVAC services.Thanks fellas!

Review 98 (2024-12-02 - Rating: 5)
Robert was quick, informative, kind, and prompt. He quickly found the issue with my furnace, ordered the parts, and scheduled the install. He also provided space heaters for my use while the issue was being resolved. I will be calling Product Heating and Cooling for all my furnace needs.

Review 99 (2024-10-10 - Rating: 5)
Just had my new furnace put in and it was done fast and it works great. Thank you Product Air Heating & Cooling LLC. Nice Job !!!

Review 100 (2024-01-14 - Rating: 5)
Highly recommend them! Our furnace went out when the temperature was in single digits. They came the same day, diagnosed, then came back that evening and stayed to finish installing a new furnace last 10:00pm on a Saturday! Excellent service!

Review 101 (2023-11-30 - Rating: 5)
Awesome people and excellent service. Price is right and honest. Called due to an emergency outage in freezing cold weather for my parents. Eli and his team did great, shared their valuable knowledge, and helped to make complete replacement of heater and water heater to happen swiftly. Highly recommended and will call again for any service or other related need.

Review 102 (2024-03-24 - Rating: 5)
Eli, Robert, and Dennis delivered exceptional service and outshined all other competitors in terms of pricing for the installation of a newly ducted Mitsubishi Heat Pump system in our home. They completed the entire house installation in just 2 days. Their work was efficient, tidy, and executed flawlessly. Im highly impressed and will definitely hire them again for future projects, including installing a 26kw home generator and the second Misubishi heat pump system for our upcoming upstairs addition. Highly recommended!

Review 103 (2023-10-20 - Rating: 5)
PRODUCT AIR HEATING & COOLING were professional, friendly, competitively priced and timely. The technicians kept their work area very clean. They stopped working to answered every question thoroughly. They EDUCATED me as thru answered. My old furnace wasnt installed very well originally and the venting needed to be reworked. They stopped working and took the time to show me what was wrong and then gave me choices as we discussed solutions. I appreciated the respect of speaking to me instead of trying to work and talk at the same time. The original call to Product Air was to FIX my furnace. However, my 19 yr old furnace needed replacing. It took the technician 15 minutes to discover the problem and then explained what was wrong to me. I expected to pay for the service call, but they didnt charge me a penny. I had not committed to buy from them so this was really professional. Within a few hours I had a comprehensive bid on 4 choices for replacement emailed to me. They offered choices ranging in price and were all high quality. AGAIN- Eli spent the time to explain my choices and followed up respectfully and consistently. They were willing to schedule anytime that worked for meI highly recommend them for business and residential heating and cooling work. Great company!

Review 104 (2023-12-10 - Rating: 5)
After Product Air install Trane furnace and heat pump in my home, I would like to said the value of product and the services it is really meet my satisfaction, special thanks for their install technician team (Robert) put in extra weekend time and a lots of effort finish by short time in this cold weather. work complete looks perfect and clean. there are very professional!I highly recommend them.

Review 105 (2024-02-23 - Rating: 5)
I found them top rated on Angies list and called they came out within two hours.Rob the technician came down and went over my furnace and had to reset it. He checked it over and everything worked great.For a bonus. I was trying to install a garbage disposal. I couldnt get it to hang under the sink and he did it. There a small company, but the rates are reasonable. At 100% recommend them again.Thanks, Rob

Review 106 (2024-01-13 - Rating: 5)
Robert was very professional, he explained things in a manner we could understand. He did the repair quickly and told us what to look for if problem returns. If that were to happen he assured us he could order a new part to fix our furnace. He arrived at our home as scheduled on time! I would highly recommend.

Review 107 (2023-11-02 - Rating: 5)
Eli and his team did awesome jobs on installing a new heat pump and a furnace in our home. They worked hard on installing the dual system and got the work done on time. They have also been very professional, helpful, and responsive on any questions that we have.We recently had them done the maintainance work for our heat pump and a furnace, and they did a good job on that too. I would recommand them to anyone whos looking for good quality and good value of work.

Review 108 (2024-04-29 - Rating: 5)
The installation team was excellent. They were communicative on status, showed up on time, and were really cognizant of taking care of and protecting the surrounding areas where the installation was occurring. All in all the installation went smoothly with minimal disruption. I would highly recommend working with this team.

Review 109 (2022-04-23 - Rating: 5)
It was really great experience working with Eli and his brother, while installing heat pump and furnace. i really liked his responsiveness. Down to earth team and i would highly recommend them. Thanks Eli and team. 👍👍

Review 110 (2024-07-12 - Rating: 5)
We needed some help with our AC unit on the weekend and Eli responded quickly and came out on a Sunday. 100% would use them again and recommend to others!

Review 111 (2024-01-22 - Rating: 5)
Our heat went out on the coldest day of the year. Greenwood Heating, the people who installed the system last year, couldn’t come out for two days. Eli from Product Air was at our house in a couple of hours. The problem was a quick fix and we were back to comfy and warm in no time. Quick and friendly service!

Review 112 (2024-04-03 - Rating: 5)
The team from ProductAir Heating & Cooling were professional, knowledgeable and friendly. Did an incredible job with the installation both for the furnace inside and the HVAC unit outside. I would highly recommend this company for anyone upgrading or replacing their HVAC unit.

Review 113 (2024-07-10 - Rating: 5)
Tech showed on time and listened to me. Went through checks but we both had idea where issue was. No problem helping him as I had a stroke and cannot climb ladders now.

Review 114 (2023-06-30 - Rating: 5)
We had Product Air install a heat pump for us and the entire experience was fantastic. Everyone we interacted with was professional, helpful, and responsive. They showed up when they said they would, they were respectful of our property, cleaned up everything when they left, and ensured the whole system worked before leaving. Highly recommend them.

Review 115 (2023-12-23 - Rating: 5)
Our furnace was not blowing out hot air; we called late Friday night before Christmas weekend. The gentleman was friendly and made a suggestion for us to check and it worked! So good to know there are helpful people out there still willing to help you out and not just charge you for something simple! Will definitely use them when we need repairs/replacement in the future!

Review 116 (2024-03-07 - Rating: 5)
Our furnace has been having some issues starting, so we called Product Air. They came out that day and inspected the entire system. They gave us several option for solving the issue. We are very happy with their response time and professionalism. We will call this company again if any issues arise.

Review 117 (2024-01-20 - Rating: 5)
Go figure. The coldest days this year and our 30+ year-old furnace wouldnt ignite. Anyway, my wife checked reviews online and found Product Air. Robert was able to come out that afternoon, assess the problem, and lay out some options to repair or replace. He was also the only one who showed me a workaround to allow my furnace to function (sort of) while I decided which company to go with. He offered me a very fair deal on a new Trane, which I went with, and was clearly committed to ensuring my satisfaction. Robert fabricated some new ductwork and brought the gas line up to code. Hes easy to work with, a friendly guy, and I wont hesitate to use Robert again.

Review 118 (2024-03-19 - Rating: 5)
I highly recommend Product Air. Excellent workmanship and fair pricing. The two HVAC (Volodymyr and Robert) and one electrician (Ilya) worked together as a team to install our new Mitsubishi heat pump. A long day for everyone, however they were determined to make sure everything was working flawlessly and took the time to show us how the new system works.Thank you

Review 119 (2024-01-15 - Rating: 5)
Robert and his team did an excellent job! I called them and they came by and fix the furnace right away at a fair price. I would recommend anyone who needs HVAC service to give them a call. Thank you Robert and team ! Simon

Review 120 (2022-12-27 - Rating: 5)
We returned home after a trip on a 20 degree day to find our furnace had stopped working, the house was only 46 degrees inside. We called Product Air the next morning. They returned our call promptly and were able to have a technician come and assess our situation just a few hours later. We were counseled to replace rather than fix our 17 YO furnace. They were able to schedule our install the next morning. We were amazed that the installation team were able to keep the appointment given the ice storm that gripped the region. They completed the install quickly and competently and we had heat again! Product Air’s responsiveness and ability to deliver were greatly appreciated during the frigid holiday week.

Review 121 (2024-01-14 - Rating: 5)
We’ve use Product Air exclusively for the last three years and have had a great experience with everything. They are very fast to respond, great communicators, and we don’t ever have to wait long for service. Eli has helped troubleshoot over the phone several times at no cost. A breath of fresh air in this current culture of long waits and no shows.

Review 122 (2024-01-17 - Rating: 5)
I was desperate! 13 degrees and no heat in the house. I called several businesses that were supposed to be 24/7 and emergency numbers. One answered and said it would take another day. I was lucky enough to reach Product Air Heating. Robert was there in no time, found the problem and fixed us up. Great service, affordable and great to work with. Thank you!

Review 123 (2024-05-01 - Rating: 5)
Excellent service. My furnace broke on a cold Saturday morning. Many companies I called were not available until the following Monday. But Product Air of Marysville responded immediately. Robert arrived soon thereafter and identified the part. It was flown overnight from Tennessee and installed on Tuesday. Professional, responsive, personable and punctual. 5 Stars plus!

Review 124 (2024-01-01 - Rating: 5)
Product Air has great service at a reasonable price. I highly recommend them. My old furnace died just before Christmas with visitors on the way. Robert and Vlad installed a new furnace and did great work.

Review 125 (2023-07-15 - Rating: 5)
This family-owned business is awesome. Eli first came out to service my very aging furnace and A/C unit. He explained what he did clearly. I eventually hired the company to replace my old units with a heat pump system. Robert and his crew came to do the installation and they were efficient, professional, and expertly cleaned up after they were done. This company will NOT up-sell their services and will help you problem-solve your issues within your budget.

Review 126 (2024-10-25 - Rating: 5)
Robert was very friendly and knowledgeable about we need to get done in today service I will call you guys if I need again Ty so much

Review 127 (2024-12-31 - Rating: 5)
Great service! Placed a service call for a propane heater in our shop that wouldnt light. They came out the next day (which happened to be new years eve!) and had it fixed in less than an hour.

Review 128 (2024-06-15 - Rating: 5)
Eli from this company truly impressed me with his exceptional work while installing the heating and cooling system for our space. His professionalism and extensive knowledge were immediately evident, and his assertive approach ensured that the installation process was carried out seamlessly. I was particularly impressed by his upbeat and energetic demeanor, which made the entire experience not only efficient but also enjoyable. Elis unique ability to combine expertise with an exciting and exciting presentation truly sets him apart in the industry. I highly recommend his services to anyone seeking top-notch heating and cooling solutions delivered in a truly remarkable manner

Review 129 (2024-02-24 - Rating: 5)
Product Heating & Cooling installed a heatpump for us. We highly recommend this company as we are 100% satisfied with the initial consultation, the professional and fast installation of the system and their prompt communication when we had questions! Thank you Robert and the rest of the company for the great job you did!

Review 130 (2023-07-24 - Rating: 5)
We had a really great experience with Product Air they have an amazing team and they are very honest people. I got really great vibes from them. Our AC unit broke and they were able to get us a new one super fast! I def recommend going through them for all your heating and cooling needs they will do a fantastic job.

Review 131 (2024-01-14 - Rating: 5)
Furnace went down when outside temps were in the teens! They came out same day and fixed a minor issue they discovered with the furnace, rather than telling us we needed a new unit! And all this managed while we were out of town. Timely, ethical, friendly, and fair-priced - couldnt have asked for a better experience. Thank you!

Review 132 (2023-11-01 - Rating: 5)
Company Tech was very good. He communicated very well, was very knowledgeable about how my furnace worked and was able to quickly troubleshoot shoot the problem, communicate it with me and then get me on a path to getting it fixed. I would highly recommend to my neighbor.

Review 133 (2024-06-19 - Rating: 5)
Product Air are good people! I was amazed that they were able to do this job in just one day. From sales to service I am really impressed and pleased.

Review 134 (2024-01-14 - Rating: 5)
All other 24 hour hvac companies that I contacted were heavily booked but Product air heating, despite being booked during the unexpectedly cold weather, squeezed time for me to diagnose a heating issue I was having in my home. Paul came by and was able to swiftly identify the problem. We were very pleased with the service we recieved.

Review 135 (2023-12-23 - Rating: 5)
Our furnace finally died after 25 years of service. I called Product Air and they came out the next day to install our new furnace. Everything was done professionally and accurately. Ive used them on more than one occasion and couldnt be happier. A+

Review 136 (2024-04-17 - Rating: 5)
Clearly communicated arrival timeline, detailed breakdown of work completed, caught an issue with the water heater, even though service appointment was for the furnace, and no surprises in my bill. Have used them a couple times and will continue to do so.

Review 137 (2022-07-08 - Rating: 5)
We recently bought our new home and needed to get an AC. I was referred to Eli by a friend who had a heat pump recently installed and on the same day I called Eli he came out and walked through options. We landed on a heat pump and new furnace and within 10 days installation started. The team who installed were highly professional, meticulous and very knowledgeable. Our install was a complicated project and appreciated Eli’s team working extra hours into the night to make sure everything was working perfectly. I highly recommend Product Air Heating and Cooling!

Review 138 (2024-01-11 - Rating: 5)
I have used Product Air for my HVAC issues where heating was not happening properly. Service Provider went into the attic and fixed the furnace issue.The service was quick , immediate, communicative and attention to detail about the problem educating the home owner is much appreciated.I highly recommend Product Air for any HVAC needs/concerns

Review 139 (2024-10-02 - Rating: 5)
Quick response, answered all my questions quickly and provided the options I needed to make the right choice for me. Willing to work around my work schedule. A great job all the way around. Thank you.

Review 140 (2024-04-11 - Rating: 5)
Very fast service and didnt leave any mess like other contractors have in the past. Was able to diagnose issue and return with parts to complete the job the next day. Fair, upfront prices with no hidden fees or charges.

Review 141 (2022-12-14 - Rating: 5)
When we had issues with our old furnace, they came out in very short notice on a Saturday and got us straight. Recently they installed a new heat pump at our house. Its obvious they care about doing quality work with quality products. Well appreciated fellas. I will definitely recommend them to anyone.

Review 142 (2023-05-17 - Rating: 5)
Eli and his team installed a Heat Pump system for me and removed my old furnace. They were responsive and professional in all aspects of the job. They went above and beyond in trying to problem solve a missing intake in my upstairs. I am happy to highly recommend them to friends and acquaintances.

Review 143 (2022-12-02 - Rating: 5)
They were quick to respond to our request and ended up being great to work with . They were courteous while answering questions and working in our home . They quickly gave us an estimate up and we felt like their pricing was fair and competitive. Our new furnace is working well and we would definitely use them again in the future.

Review 144 (2023-07-05 - Rating: 5)
Looking to get AC done in my house and wasnt sure where to start or who to call. I had a family member get there AC installed about 2 years ago and highly recommended them. They came out and thoroughly explained the next steps to getting it installed. 2 weeks later i Got my AC installed and the team was very thorough and professional explained everything. So happy with this purchase! I will definitely be referring to others. Thank you Eli and Staff!

Review 145 (2024-12-13 - Rating: 5)
I would recommend Product Air for any home air needs. This company is great. Very prompt response and willing to come out no matter how small the problem is. On more than one occasion I have needed a professional to fix my mistake or troubleshoot a minor problem. Usually they come out witching 48 hours, twice they have someone out after hours. It’s hard to find this kind of customer service and a company that stands behind their product.

Review 146 (2023-10-25 - Rating: 5)
We lost heat on the first cold week in Seattle in our new house. We called Eli with product Air Heating and cooling and he immediately answered our call and came out within an hour of our request. I had a few quotes from big box companies who weren’t going to be able to help us for weeks. Eli was a hero- he came over, extremely polite and professional and listened to our concerns. He went above and beyond to make sure our heat was on and we were taken care of. I will only use Product Air Heating and Cooling from now on. True pros.

Review 147 (2023-06-22 - Rating: 5)
The team at Product Air Heating and Cooling did an exceptional job installing our new air conditioner. On time, installed it in less than a day, and the workmanship was excellent. Would highly recommend them to anyone!

Review 148 (2023-08-18 - Rating: 5)
Product Air came in 2 days notice and installed a new Trane furnace and heat pump. Their workmanship was perfect. We couldnt ask for kinder, more professional people. I highly recommend them.

Review 149 (2022-12-07 - Rating: 5)
Product Air did an exceptional job at installation of a new furnace. They were quick, clean, and professional. They answered all questions I had about recommended maintenance, warranty information, and filter type and replacement. I highly recommend them.

Review 150 (2023-06-19 - Rating: 5)
I would like to share my experience with the Product Air Heating and Cooling Company. They recently replaced our water heater, which has been dying slowly. It was a very smooth process, without any problems and obstacles. Employees were very polite and dressed professionally. They demonstrated a good knowledge of the products, they were using, and the experience for the job they were performing and after the job has been done, the work area, was left spotless. They also have instructed us about the new water heater features.I highly recommend this company for any heating and cooling needs you may have.

Review 151 (2023-12-20 - Rating: 5)
Thank you so much for helping me get my furnace running last night, over the phone and without charge! You were wonderful & I will use your services only going forward. Thank you so much for a warm & safe night on my mom’s 85th birthday.

Review 152 (2021-05-09 - Rating: 5)
I left a message that our furnace was not working. I had expected a call the following day to schedule a estimate and received a call later that afternoon and was given a choice of that evening at 8 pm or the following day. I chose the same day 8 pm and Eli arrive at 10 min after 8, did the analysis and returned the next day with a new circuit board and repaired the furnace. Its been a week now and all is well!Very professional, well spoken, prompt and gave me several options. Definitely recommend..

Review 153 (2023-02-22 - Rating: 5)
Eli and Robert helped us the install the new furnace. Eli was so patiently answered all the questions I had via text and phone calls after working hours. The price they charged was almost $1000 cheaper than the one I’ve got from other company. Also they works super hard. They was able to finish installed the new furnace late Friday night. I could recommend them the everyone I know in Seattle area.

Review 154 (2023-02-15 - Rating: 5)
They helped us out when we really needed it. Our old furnace died. They came that day to assess the issue. They came the next morning and installed a new furnace. They were prompt, professional, and did a great job. We would definitely recommend this company. Thank you so much!

Review 155 (2023-08-09 - Rating: 5)
Called Eli and he showed up the very next day. Fixed my leaking AC unit the same day.Great work and excellent customer service. Highly recommend, will use next time I need anything HVAC related.

Review 156 (2023-12-14 - Rating: 5)
Product Air Heating and Cooling replaced both my gas water heater and furnace timely and professionally. Communication was excellent and the price quite competitive, considering several other bids.

Review 157 (2022-12-13 - Rating: 5)
We noticed our home was 60° last week in the middle of winter and needed someone fast. We gave them a call right as they opened and they answered right away! They worked quickly with me to setup a same day appointment to come out and review the issue. Once they arrived, they checked everything out, gave us a thorough explanation from their evaluation, and told us what would need to be done. From there they had us give them the contact info for our landlord & worked with them to get the Furnace replaced the very next day! Our home is now very warm & comfortable and the Furnace is working amazingly. If you want things done right & efficiently, I simply wouldn’t hesitate to contact them.They saved our family from freezing in less than 48 hours! Absolutely professional from start to finish.

Review 158 (2024-01-30 - Rating: 5)
The Product Air Heating & Cooling team did an excellent job replacing our 21-year old air handler and heat pump with a new Trane system. Their pricing was extremely competitive as well!!!

Review 159 (2024-12-12 - Rating: 5)
Came out same day to assess our 13-year old furnace. Brought the needed part the next day and we have heat again. Great communication, honest and efficient.

Review 160 (2023-06-15 - Rating: 5)
Eli was extremely responsive and patient. There was a very quick turn around in terms of coming to our home and providing estimates against several options. He was also quick in responding to the many questions we had. Small, family run company that demonstrated strong customer service and quality work.

Review 161 (2022-05-26 - Rating: 5)
Our furnace quit 1 March - It was 40° in the house.We called three places for an estimate…Second place called back within a few days and the third one never called back These guys called me back within minutes, came to the house that day and said they could install a new furnace and be finished within the week. Their estimate was competitive with other quote and consistent with what I found on the web. They brought the family team in and were great to work with. They also pointed out my water heater was over 11 years old I would need to be replaced soon. I asked if they could do the replacement when the furnace work was done. They were there so I said go for it. They also showed me under the furnace and the ductwork under the house which was rusted out (we’ve been in the house for 50+years). We really appreciated their thoroughness, openness and good work.We highly recommend them for whatever your needs. Super guys!

Review 162 (2024-02-09 - Rating: 5)
Eli came out and gave a good, fair quote. Rob and Vlad did a wonderful job when installing. Everything was done exceptionally well installing the furnace and adding a ground wire so I can install a Nest thermostat when it arrives. They kept me informed and left everything neat and tidy. Highly recommend them!

Review 163 (2024-07-24 - Rating: 5)
Great service and quick install. I had a tricky situation where the power had to be rerouted and their team made it work and look good too

Review 164 (2024-01-14 - Rating: 5)
Robert saved our house from the cold and gave me some great advice about my furnace. He saved a lot of money too! Excellent customer care by phone.

Review 165 (2024-02-04 - Rating: 5)
Uli helped me identify the burnt fuse by looking at the pictures I sent, which saved me several hundred dollars in an emergency furnace shutdown! Definitely would recommend Product Air and use their services in the future.

Review 166 (2020-09-24 - Rating: 5)
Eli and his team did a most professional job in replacing our furnace. They were on time, efficient, thorough, and knowledgeable. When I asked them questions they were informative and they explained things so that a novice like me could understand. I will be contacting them again if I decide to have other repairs/replacements done. I couldnt recommend Product Air more highly.

Review 167 (2022-09-06 - Rating: 5)
I worked with Eli and Robert Nikolin. We recently purchased and moved into a new house without AC, right when the summer heatwave was hitting. They were able to schedule a consult / estimate within a week of my initial call and schedule an installation within a few weeks - most of the other companies that I spoke with where scheduling months out.Eli and Robert were able to answer all my questions (I had a lot...) and found the right system for our house and gave us a good quote for the equipment / install. We had a ducted heat pump and a tankless water heater installed to replace older NG furnace and hot water tank. Their work is very well done; saves us a bunch of space, is way more efficient than the old equipment, and the install crew was great.I can easily recommend Product Air Heating & Cooling and they will be my first call when it comes to this type of work.

Review 168 (2022-06-13 - Rating: 5)
I contacted Eli when other vendors were months out from being able to even give us an estimate. Eli came out the next day and came back with three different estimates for various levels of performance. He talked us through each and was able to install a heat pump and new furnace the next week. He clearly communicated timelines, trade-offs, and did a very clean job running the lines through the joists.

Review 169 (2023-02-15 - Rating: 5)
Choosing Product Air to replace my furnace. Theyve done a fantastic job! Coming on time, actually a little bit earlier than the scheduled time, and completed the work as expected. Also cleaning the site after finishing the installation. Thanks so much, Robert and the team!

Review 170 (2022-07-11 - Rating: 5)
We used this company to repair our heat pump. Eli and team came out quickly (same day) and assessed the equipment. Ended up needing an entirely new unit, which was expensive. Eli and team installed the equipment quickly, even coming out on the July 4th holiday to start the process. We will definitely use them again for our service/maintenance/repair needs in the future.

Review 171 (2023-07-19 - Rating: 5)
We had a sudden issue with AC failing.The company sent a tech Robert who quickly identified an issue and fixed it on the spot.The repair was reasonably priced given the urgency and the weekend.I hope I wont require a service but if I do, Id use them again.

Review 172 (2022-02-13 - Rating: 5)
These guys were great. They are professional, courteous, and best, the are a pleasure to talk with. I would recommend Product Air and Cooling to everyone.

Review 173 (2023-05-25 - Rating: 5)
Eli came out twice on Saturday when our heat pump stopped working. He gave us estimates on Sunday morning even on his day off. The crew was out in a week to install. They spent a long time working on it. And it works perfectly exactly as intended right away!

Review 174 (2024-02-06 - Rating: 5)
Product Air Heating and Cooling has completed two jobs for us. Fast , efficient and professional ! We highly recommend this team ! As a special bonus , they always pick up the phone and are responsive !

Review 175 (2022-07-21 - Rating: 5)
You can hire this company with confidence! When you call you get the OWNER, not some dispatch lady who has to check with the installer and get back to you. Eli was so prompt and professional, I wanted to hire him on the spot. But, as is always recommended, I called 3 more businesses. They all said they would have to get back to me but they knew they had a 6 week to 3 months waiting list. We needed AC now. Product Air was able to install in less than 2 weeks. Elis brother Robert was professional, knowledgeable, and super friendly. The installation was excellent and we couldnt be happier with the entire experience and our new Mitsubisi ductless heat pump. Thank you Product Air Heating and Cooling!

Review 176 (2024-01-10 - Rating: 5)
Eli was fantastic when my parents furnace needed replacement. Dependable, friendly and very accommodating. I highly recommend them!

Review 177 (2021-06-09 - Rating: 5)
I will use Product Air again and refer all my friends. Eli and his brother were very clean, timely, professional, knowledgeable, and friendly. They installed a heat pump and a new furnace for us and we couldn’t be happier with our experience.

Review 178 (2021-05-29 - Rating: 5)
They were extremely professional and responsive. We had to replace a furnace and an air conditioner and upgrade the duct work. They came out the same day I called, gave us a quote and completed the work within a week. Well done.

Review 179 (2024-09-14 - Rating: 5)
Amazed and blessed by the entire experience. Its wonderful to have met such good people! 🙏 😃

Review 180 (2023-12-20 - Rating: 5)
Both Robert and Eli did amazing jobs to replace my water heater. Patrick

Review 181 (2024-11-23 - Rating: 5)
Serg & his crew came out to fix my electrical issues. They did a super job and the problems was solve professionally. Highly recommended. Thank you.

Review 182 (2022-05-04 - Rating: 5)
We were stranded without heat for 2 weeks. A local Oak Harbor company that we already had a regular maintenance appointment for came out the first Monday to look at our furnace but never got back to us about changing it out, even though we were told by the owner to our face that he’d give us an estimate by Tuesday. When Thursday rolled around & we still hadn’t heard anything, we called to make sure they had the correct email address for the estimate. They did, but nothing more came of it. We called a few more local Island county companies & the same thing: either they didn’t return calls and/or never called back. We found Product Air by the reviews, and they were happy to give us a virtual estimate. Within a few days, they were out here on Saturday of Easter weekend, putting in our new furnace. We also got emails as to their approximate time of arrival. The beauty part is, they’ll also be putting in air conditioning this week, just in time for summer. While installing the lines for the air conditioner, they ran into a snag. They couldn’t put them under the house due to a beam running across the underside of the house & didn’t want to drill through it because that would weaken it. Another option was up & through the attic but it would pop out under an eve, effectively blocking the pipe, so we decided to drill holes through the back of a static workbench, which was fine with us because it hid the pipes. We were Vey impressed that they didn’t do the easiest, but did what was best for us. They were Very knowledgeable, courteous, cleaned up everything, & answered all our questions. We are incredibly Thankful we found this company & would Highly recommend them.*EDIT*They came out this past Monday to put in the A/C for this summer. They worked for a few hours & made sure things were working well. It works beautifully & the furnace & a/c systems are relatively quiet. They helped program our thermostat for best comfort & answered all our questions. Again, Very professional & courteous. I sincerely hope you call them for service whether it’s for an installation or check up on your unit, they’ll help you out.

Review 183 (2019-05-03 - Rating: 5)
Eli and his team were available on short notice and were able to work with my night shift schedule! They supplied top quality equipment for an excellent value, literally half the price of the larger shops in the area. I wouldnt hesitate to recommend them for any and all of your HVAC needs and will definitely be using them in the future for all my service and repair.

Review 184 (2022-09-21 - Rating: 5)
Great service. We installed our heat pump and updated the furnace. They have been very professional with excellent communication. They were thorough with their walk through estimate and installation process. Recommended by our friend who also has been very satisfied with their service. Strongly recommend this company and we will be using their service for any future HVAC needs.

Review 185 (2023-05-15 - Rating: 5)
This team has been amazing since my first interaction. They provided great value and advice upon my purchase and have been very responsive in handling any issues or questions I have had since then. I would recommend them to anyone who asked. Great service!

Review 186 (2024-12-15 - Rating: 5)
Eli Nikolin was professional and friendly. Was able to get my furnace up and running. Appreciate that.

Review 187 (2021-01-21 - Rating: 5)
I met them on Thursday, he started work on Monday, and was done on Wednesday! Fantastic job. They show up on time and bust hump. the furnace, hot water heater, and all the lines insulation and ducting are solid with no wiggle and no screws left in the duct that rattle. They cleaned up the job as they left and were extremely pleasant. It’s a family operation of a number of their 18 brothers! Great guys. I trusted them in my house when I was not around.Highly highly recommended.

Review 188 (2024-01-01 - Rating: 5)
I had an urgent need of getting my furnace replaced. Eli and his team pitched in with great quotes and got the job done with quality and on time.

Review 189 (2024-10-01 - Rating: 5)
Very pleased with this company. Highly professional and quality service. I wouldn’t choose anyone else to do my work on my HVAC system.Do check this company out. You’ll love the service and the quality. Pricing is reasonable.

Review 190 (2022-07-23 - Rating: 5)
Product Air helped us out on a messy situation with a mini-split installation. Robert came over after finishing another job and started our job at 6:30 PM and finished after 11!Great service, friendly and professional.Would highly recommend the entire team.

Review 191 (2023-08-08 - Rating: 5)
Product Air Heating & Cooling got the job done installing our new system. Excellent service, professional and the installation went very smoothly. Highly recommended.

Review 192 (2021-05-04 - Rating: 5)
The company responded promptly to my request to service my furnace, arriving within a few hours, and charged what I thought was very reasonable. The person who came did not try to scare me or sell me a new furnace even though my furnace is 20 year old. Very satisfied.

Review 193 (2023-10-27 - Rating: 5)
You couldn’t really ask for a better experience. Eli came and diagnose. The issue gave us recommendations gave us choices of what to do and then did the work right away. I will definitely use him again for one of my other houses.

Review 194 (2024-01-31 - Rating: 5)
Eli was awesome and super friendly! Our furnace went out at night when it was 14deg and even though it was late he came out and fixed us right up!

Review 195 (2023-11-30 - Rating: 5)
The guys showed up prompt and early. The were polite and courteous and did an excellent Installation job. My furnace looks great and runs wonderfully. My house heats up in 5 min now compared to an hour w my old furnace. I highly recommend Product Air and Heating you wont be disappointed! Fast n efficient well with the money.

Review 196 (2020-11-18 - Rating: 5)
What an amazing experience. Our furnace went out, I spoke to Eli, he was out the same day, he and crew returned and installed a new furnace the next day. They are the most professional crew I’ve had do work ever, highly recommended them!!! Thanks guys!!!

Review 197 (2022-07-30 - Rating: 5)
Had a whole new AC( heat pump)and furnace installed. They did the job in record time, cleaned up every spec of boxes , old equipment, stayed late to finish the job before heat wave started, and did a beautiful job. I left what kind of system to install up to their expertise and have been perfectly cool all thru the heat. I have never been so impressed with a company, their integrity or workmanship . I also am very happy with the smart thermostat.