Metrowest Power, LLC

Located in Marlborough, Massachusetts

Address: 41 Brigham St #5, Marlborough, MA 01752, United States

Phone: +1 877-487-7674

Rating: 4.3

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Comments

Review 1 (2019-11-10 - Rating: 5)
It was really great working with MetroWest to install a 16kW Generac standbygenerator. Mike was extremely responsive via email, which I really appreciated.By the end of the project, I think our email chain had grown to about 30 emailsor so. He answered every question we had.Also, I have to add that MetroWests electrician, Josh, was phenomenal. He wasso easy-going, encouraged questions, gave honest opinions and very detailedanswers to everything. Really could not have been any better. In the courseof installing the generator, we also had MetroWest replace our entire agingelectrical panel. Josh pointed out areas of improvement and helped us getour setup up to code. Namely, our house wasnt properly grounded previously,but they fixed that. They also cleaned up our messy electrical setup on theexterior of our house. Josh also installed a surge suppressor in order to helpprotect our electronics from power surges.Even when we had questions weeks after the install, Josh got back to us rightaway.If youre wondering about noise from the generator, Ive attached a video (plus an assortment of pictures) to give you an idea. Keep in mind that Im standing right next to the generator, so it sounds very loud. When were inside the house with the windows closed, it sounds more like a dull hum.Overall, it could not have gone any better. If we ever have a chance to useMetroWest again in the future, we wont hesitate. We look forward to workingwith them on future generator maintenance!

Review 2 (2017-11-02 - Rating: 5)
During fall of 2016, we decided to install a 22KW Generac to our 5,000 sqft house. Since we did not have natural gas in our house, the project became complicated, we buried a 500 gallon propane tank. I have requested quote from three dealers. Mikes pricing was good but what differentiated Metrowest Power from other dealers is their attention to detail. We moved forward with Metrowest Power and they have done an amazing job with the generator installation as well as electric cable conduits and electric panel reconstruction. The project is completed on time within budget. The team cleaned up the perimeter when entire project is completed. Mike and his team is the best decision you will make for your generator purchase.

Review 3 (2020-07-09 - Rating: 5)
I want to share my very positive experience working with MetroWest Power. Mike was very patient in answering all of my questions regarding what size generator would work best for me. He committed to an 2 day installation a couple of weeks out and called the day before the start date and asked if he could bring the unit over early and set it up to give his crew a head start on the first day. Josh and Fred showed up at 8:15 ( as promised) and were very willing to answer any questions and kept us in the loop regarding when they would have to shut down the power to install the board for the generator. They worked in over 90 degree heat and never slowed down. (PS- I had a landscaping crew that left at noon that day because the heat was so oppressive.) Josh and Fred are extremely knowledgable, professional and very courteous. They actually finished in 1 day and left my basement spotless! Their gas guy was also very thorough and worked thru the extreme heat without a complaint.Unfortunately over the last few years its been hard to find a company that over delivers and shows up on time. I would recommend them without hesitation and even (IF) it costs a little more than other companies, it will be well worth it.

Review 4 (2024-01-08 - Rating: 5)
Great service. Came out late on a Sunday evening to fix an issue, same day. Wish more companies treated customers this way. Will happily refer Metrowest Power to anyone looking for a generator.

Review 5 (2020-10-12 - Rating: 5)
I made a phone call to get information on service contracts. Within the hour, I heard from Beth who explained the process with her company, She made a couple of great suggestions and now I am all set going forward. I used to do business with another company but they went out of business and I was trying to find another company as good as they were and Metrowest Power is it!, plus they are a Generac company and that is what my generator is, so it is perfect! I am so looking forward to do business with Metrowest Power!!